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Kelly Volkswagen

Kelly Volkswagen

★★★★★(208)read reviews
72 Andover St, Danvers, MA 01923
(978) 767-4797 Ask About Our Service Specials!
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Service Offers

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    $30 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $10 Off Front Wiper Blade Replacement3Click Here for Details
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    $15 Off Genuine VW Battery and Installation13Click Here for Details
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    $145.95 Oil and Filter Service1Click Here for Details
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    $30 Off Spring Service Special23Click Here for Details
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    $30 Off Set of Four Tires9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed
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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
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  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Robert Giacalone
    Had a very pleasant and easy experience with my vehicle purchase. Thank you to Brandon Amodeo in Sales, Stephen Santos in Finance, Julia Hunt in BDC and to everyone else involved! | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ robgiacalone
    We had a very pleasant and easy experience, Thank you to all involved! Would highly recommend! | Read Full Review
    11/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joe Panzino
    Joshua was great made it very easy would highly recommend purchasing a vehicle from Kelly VW and Joshua! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Brian Thiebault
    Exceptional customer service. Cant say enough about how they treat you here. Been a customer since 2016. Cant wait until i get to buy here again! Nick was great and very knowledgeablebout the car we bought. Barry worked to find the literal cheapest way to finance the car. Together they made it so we drove off the lot same evening o | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Karolyn Iacono
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Alex Karavetsos
    Just got my second car from Jimmy and Barry, I couldn't be happier with the service they definitely make it easy, simple and fast. Go on down and see them | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Tom Hogan
    Jimmy the salesman was great. Test drove a vehicle. The wife and I liked it negotiated a deal pretty quick. Then we had to see the finance guy And waited well over a hour not happy. At that point just wanted to get out of there. We were so close to walking away from the deal. It took the excitement of buying a vehicle away from us. T | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Frank Petrillo
    Had a tire replaced under a wheel and tire policy. This is how they returned it. Tire goop all over the wheel. I would never do a job like this and say, yup that’s good enough send it out. Have some pride in your work and care about your customers. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Joanna Zabelski
    This place is so great and so professional. Jorge could not have been kinder and easier to work with! | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Angela Mariano
    Kelly VW is always happy to check my vehicle for free when there is a concern about driving safety or technical concerns, They have even given me a loaner when I needed it. I appreciate their willingness to try and help me find the problem when I have one. They are prompt and friendly. I go here for all my service needs and so does m | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ SB
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Peter Ryan
    Brandon was great to work with. Highly recommended! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Lindsay Otis
    Rachel is an absolute gem of a human and excellent at her job! She has been tremendously helpful to me over the years when I have needed service for issues with my atlas. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Jack Styles
    My 3rd lease car with Kelly VW, they go well out of their way , literally, to always find the exact model/trim level/color car I want. Peter Simmons is my go to Man. | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Rebecca Pappas
    | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Mpelletier
    Nick was very knowledgeable! He walked me through the entire process and made it super easy. I couldn’t recommend him enough! | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ellie Dawkins
    Very kind and excellent service. Barry Gagne and Jimmy Ciampa at Kelly Volkswagen went beyond our expectations in helping us find a used car. They made us feel as if we their top priority and made finding a car with our needs a very pleasant and stress free experience. Would highly recommend working with them! | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Marc Pelletier
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    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Anjie Jean
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    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Vivian Schaffnit
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    10/25/2024 12:00:00 AM | Google
  • ★★★★★ jacob clancy
    I purchased a car over the weekend. Not only was Jorge the best car sales consultant I’ve ever worked with, but he made the process seamless and was very customer oriented. All around I had a great experience with a great dealership | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Vega
    Great experience! No gimmicks, none of the back and forth! The whole process was smooth! Brandon was able to accommodate me and go through the vehicle I went to check out. Needless to say the deal was done by the end of the test drive! Also Barry Gagne did a really great job of helping me locate financing and explained everything up | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Layla Williams
    I had a terrible experience at Kelly Volkswagen, specifically with their Service Manager Nick Irving and service representative Christian Trevisan. From start to finish, I felt discriminated against and disrespected. I brought my car in for a service issue, and it sat in their shop for 2 days without anyone even touching it. Despite | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Sishuo Zuo (Sakina)
    The service was very thoughtful and fast. I got the car in two days. It was a very happy purchase experience. | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Seth Woods
    Worked with Josh Cone and Stephen Santos. Had a great experience! | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Anzivino
    I had a great experience with buying a new car here. Jimmy and Barry were very helpful through everything. They didn’t push anything and made the entire process super easy and enjoyable, not stressful at all! I would highly recommend going to them for help. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Mario Orlando
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    10/14/2024 12:00:00 AM | Google
  • ★★★★★ jimmy williams
    I had a very pleasant experience with your salesman Jimmy Ciampa, everybody was great and I will definitely go back for future purchases | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Adrienne Palen
    Josh was such a good guy and we did not feel pressured to make a purchase but rather felt like he was going to help us in any way he could to make it happen. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Adinkra
    Great experience with trading my car in. Very understanding staff willing to work with your budget and get you the best option! Shoutout to Michael G, and Barry! | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ TyPholy M
    Mike, you the man buddy! We appreciate you. Thanks for your help! Barry made it easy in the business office too, shout out to these two gentlemen. | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Silva
    Three hours for an oil change. Sat in the waiting area for 3 hours, then when everything was all set, the guy helping me took another 25 minutes to get paperwork, when he said it would take 10 minutes. Terrible service and rude attitudes | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Lucy Bayard
    I highly recommend Kelly Volkswagen! Everyone I worked with was so helpful, informative, professional, and made the process enjoyable, which is rare when buying a car. Special thank you to Peter, Stephen, and Anthony! They take the time to get to know you and you don’t feel rushed or pressured. Buying a car is stressful but it wasn’t | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Parker Leone
    Kelly Volkswagen made my transition into leasing my first vehicle seamless. They were so helpful and accommodating for my questions and concerns regarding pricing, features, etc. Jimmy was especially helpful, kind, and patient throughout the process. Highly recommend this location and Jimmy’s genuine care for your needs! | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ lesley lafontant
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Jeffrey O'Neill
    Great customer service with friendly representatives and a welcoming environment! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Dana Linn
    Excellent service and fast to do biy a new car | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ nate l
    Second VW from Kelly. Lease was up and there were some factory and dealer invectives. Rolled into a similar model with more options. Peter the sales associate was excellent. Steve from the business office had us in and quickly finished all the required contract agreements. No hard sell or pressure at all. They make it easy at Ke | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Tarin Norkum
    Barry was wonderful to work with as I closed out my lease. He was efficient, pleasant and responsive. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Lev Macht-Greenberg
    Working with Jorge was a wonderful experience! He and Stephen were a great team and they made the experience painless. Highly recommend them both and the Kelly VW dealership! | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ Joe Curran
    | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Lev Macht-Greenberg
    Working with Jorge was a wonderful experience! He and Steven were a great team and they made the experience painless. Highly recommend them both and the Kelly VW dealership! | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ patrick momperousse
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Sad Guy
    A shaky start to the experience but everyone went out of their way to make it right. | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stephenjmorin
    And here is why you should never go to Kelly Volkswagen: I got a call from the service manager. He said who he was and asked angrily if I was the one who left a negative review for Kelly. I asked him if the first question he should actually be asking me was how my experience was with his service department. He then said he listened i | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stephenjmorin
    The Kelly Volkswagen service department is both dishonest and lacks any sense of customer service. It starts with their service web site, which doesn’t provide important information that you need at the time of service, and goes straight through the service department personnel who are rude, and dishonest, about what they never told | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stephen Morin
    The Kelly Volkswagen service department is both dishonest and lacks any sense of customer service. It starts with their service web site, which doesn’t provide important information that you need at the time of service, and goes straight through the service department personnel who are rude, and dishonest, about what they never told | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Ana Dossantos
    I understand that visiting a dealership can often feel overwhelming, but my experience at Kelly VW was refreshingly different. I worked with Peter on leasing and this my first time not financing a car, and his approach was exceptional. He ensured I felt no pressure to commit and provided all the necessary information to help me make | Read Full Review
    9/8/2024 12:00:00 AM | Google
  • ★★★★★ Ana Dossantos
    I understand that visiting a dealership can often feel overwhelming, but my experience at Kelly WV was refreshingly different. I worked with Peter on leasing and this my first time not financing a car, and his approach was exceptional. He ensured I felt no pressure to commit and provided all the necessary information to help me make | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ jenmunki
    Jimmy C was the best! He was polite, kind and patient and was not pushy at all. I appreciated this and this aspect helped me make the decision to purchase from Kelly. The showroom was very clean and well maintained and all staff were friendly. Highly recommend Kelly and Jimmy to anyone looking for a car! | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tom Erskine
    Service is a joke. Same issue for 7 months. Every time we bring it in they demand a 195 diagnostic fee. Then they claim it’s a new issue | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Tony Pelusi
    Smooth as silk! We had the good fortune to be introduced to Peter Simmons when we cold called on Kelly VW Turns out Peter is the consummate gentleman who was exquisitely attentive to us. He took the time to listen to all of our inquiries answered each cordially and shared his knowledge and extensive VW experience freely When there w | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Caroline Grasso
    This is my 5th purchase with Kelly VW and I know why I keep returning. George S, he makes a difference when you need to purchase a car. He is just super helpful and always knows just what is needed to guide you get into the car you really want. Thanks Team! | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Sidel
    Working with Jimmy was a great experience. Excellent communication and a quick transaction. Thank you. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Meaghan Packer
    We had a great experience working with Brandon at Kelly VW. Went in with an idea of what we were looking for and the process couldn’t have been easier! Highly recommend! | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Krissy Carter
    Peter Simmons was great to work with! | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Zoran Kostic
    I recently had the pleasure of working with Christian Trevisan as my car service advisor, and I couldn't be more satisfied with the experience. From the moment I arrived, Christian was truly professional, attentive, and genuinely helpful. He took the time to listen to my concerns and provided clear, honest advice about the necessary | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Maria Witwicki
    I had a great experience at Kelly Volkswagen. This will be my second Tiguan lease with them and they make the process easy. | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Bin Hood
    We visited Kelly Volkswagon just to checkout the new Atlas. Julia, Nick & Barry were outstanding. Zero pressure and our intention was just go for a test drive. We ended up buying a new Sports model. We haven’t bought a new car in a long time and were very pleased with the no pressure and sales approach. We got a great deal and a posi | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Bob Gates
    Easiest car purchase I’ve had | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Said Bousbaa
    Thank you very much for making it easy . | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Johnny Thach
    Quick and easy. Dealership was clean and waiting area was comfy and stocked with coffee and tea. I can't speak on the salesmen but the service advisors was timely and communicative on the status of my car. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Tony Pelusi
    Smooth as silk! | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Ashley Forti
    | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Rachael Dennis
    Very professional and amazing customer service. Super helpful and made process of purchasing a car quick. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Ginab9876
    Our experience was great! Mike was really easy to work with, established a nice connection, was knowledgeable and got us a good deal. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Jennie Spangenberg
    Had my first oil change and tire rotation. Took my car right in. Waiting area is comfortable and got a lot of work done. Service team was friendly and able to answer some tech questions I had about my new car. It would be 5 stars if it didn’t take an hour and a half. | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ Ami Wall
    Riley was great with assisting me for my maintenance today. The service, quality, and environment were terrific. The shuttle service was a nice touch as well. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Eliza Krisko
    | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ stephen murphy
    A n edited review I didn’t want to write but its important that others know my experience with my VW warranty and Kelly VW in Danvers MA. I own a business and really do appreciate when my customers with an issue, come to me first. It gives me a chance to correct the problem and if handled correctly, earn a customers future business | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Tim Mahoney
    Great experience. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Michael Reiter
    Brandon the salesperson was great. Very responsive and helpful. Transaction was hassle free. | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Scott Farber
    I had a really disappointing experience purchasing a new car at Kelly VW this summer. We purchased a 2024 VW Taos SE from Michael. Everything with the buying process was going fine until it came time to make arrangements to pick up the car. On the day we finalized the transaction and made payment on the car we noticed that the new | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Jodi Furlong
    | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Steven Rinaldi
    Great service and staff. Always a great experience at Kelly VW no matter what I need to do there. | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Janiak
    | Read Full Review
    8/12/2024 12:00:00 AM | Google
  • ★★★★★ Richie Cardillo III
    Despite the complications and mishaps, Kelly came through, stuck to their word, and did everything they could to assist me. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Yuri Coelho
    A fast and good quality work was done. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Linda Thompson
    Jorge was absolutely amazing throughout the whole process. I could literally feel his excitement for me when handing me the keys! | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Allen Nadeau
    We had a very pleasant experience. Had Peter Simmons as a sales person, couldn’t ask for a better guy. Thank you | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Carolyn Fisher
    Kelly’s staff made it easy for me . Service rep was courteous and helpful. There were times when they went the extra mile to accommodate my needs. I have always brought my car to them for issues and l trust them for their skill and good work. I trust driving my car . | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ francisco toro
    Came in a few minutes late ( on a Saturday) and they swapped out the dead headlight and wipers and had me on my way in about 45 minutes. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Gordon Corzine
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    8/8/2024 12:00:00 AM | Google
  • ★★★★★ --
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    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Ken Kavanaugh
    I bought my wife a 2021 Jeep from VW Kelly. Their customer service was outstanding! I worked with Peter and Steve purchasing the Jeep. They stayed past closing hours to make sure I was completely satisfied with everything. If anyone is looking for a new or used vehicle start the search here. You won’t have to go anywhere else. Thanks | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Me Ko
    No hassle, quick and easy purchase rather than wasting time back and forth. Great dealer, all new and upgraded place compared to some other VWs. Just see George in sales and you'll be happy. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ abigail browchuk
    | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Lynn Munroe
    | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Cecily Brennan
    We just bought an atlas here and the experience was fantastic from start to finish. Brandon was an excellent guide to all the products and really worked with us to find the right car for our growing family. He made the process incredibly easy and was there to help coach us through every step along the way. He also made himself availa | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Jill Foss
    Great Experience. Thank you. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Matt Roberts
    | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Colarusso
    Awesome experience, timely, pleasant, and well done | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Neuwy Neuwinger
    What a seamless and easy purchase! Our salesperson, Jimmy Ciampa, was a rockstar from the minute he greeted us in the lot. We got a beautiful vehicle and were very happy with the service and personal touch that Jimmy, along with his colleagues showed my family!!! | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Pamela Bureau Morris
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ S. Melissa Muriel
    Service was great and easy .. I also was able to get a shuttle to the mall while they checked my car .. Rachel da Silva was really nice | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Tish Rodde
    Purchasing process could be more streamlined. Communication between sales and business manager not very clear. Some of the old reputation of car salesmen promising things they can’t deliver still exists in this dealership. | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Diana DeSantis
    I recently bought a VW atlas and Mike was great to work with ! Thank you for all your help! | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ John Tyner
    I worked with Peter Simmons to get my brand new Jetta. It was just a smooth process all around. Great price, amazing customer service, and a great vibe overall!! Highly recommend to anyone looking for a VW. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Allen
    I have had to deal with Kelly VW twice now for service and both instances have been an absolute horror show. I admittedly gave them a second chance after a subpar, but semi-understandable turbo replacement. This is my story: The first instance I brought it in for a turbo replacement as it was covered under warranty as there were und | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Mike Merrill
    | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Crystal Gubelman
    I recently worked with Jorge to purchase my new vehicle, an Atlas Cross Sport. The car itself was fabulous but Jorge provided us the top notch service we needed to make our final decision. He was so patient and kind and you could just tell how genuine of a salesperson he is. It is comforting knowing that I will be able to reach out t | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Giselle Baez
    During Memorial Day Weekend, my family and I visited Kelly Volkswagen with the intention of purchasing my first car. From the moment we arrived, we were warmly welcomed by Peter, who demonstrated exceptional kindness, politeness, and attentiveness. He ensured that everyone was comfortable and exhibited remarkable patience throughout | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Martin
    Went in for a recall and Morgan was super awesome in service. They were clear with expectations and finished ahead of schedule. I didn’t feel pressured to make any high stakes decisions in the moment and it was a very comfortable experience. I will be back in two years to happily purchase a new Atlas based on my many positive exper | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Navid Jafariaria
    I definitely recommend this dealership for all your needs. 11 out of 10. This was my first vehicle bought at Volkswagen in Danvers, But my fourth VW. This experience was truly the best one and I’ll explain why it stood out.I was immediately greeted by the sales manager Jackie as the specialist were busy with clients when I first step | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Mike Daly
    | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Lori Brizuela
    | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ John
    Love Kelly Volkswagen!! Always a pleasure. Very professional and friendly... They were very busy the day I was there so waited a bit for the work to be done .. No big deal.. I always leave pleased. Thank you so much! A+ | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Richard Salcedo
    | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Scott VanderWoude
    | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Martin Somers
    Josh was an amazing salesperson to deal with. He let me know everything up front and was very honest. I researched for a month and Kelly was my best deal! | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Donna Schofield
    First, the actual physical location is totally spotless! Every person I dealt with was kind, knowledgeable, and courteous. No pushy sales people. I was treated with respect and very fairly. I absolutely love my new Taos !!! | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ B Leafs
    Great people.. great experience all around | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ macey oliver
    | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Kheira1996@yahoo.com
    Amazing and very professional work. Very happy with the service i have received working with them! | Read Full Review
    7/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kelsey Lyons
    As a first-time car buyer, I was nervous and unfamiliar with the process. But true to Kelly’s “We make it easy” slogan, they really did make the process a breeze! From the very beginning, everyone I interacted with at Volkswagen was exceptional. The car salesman, Jorge Ochoa was outstanding. He took the time to listen to my needs and | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Dennomatic Influence
    | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Priscila Damasceno
    I DEFINITELY DO NOT RECOMMEND THIS DEALERSHIP TO ANYONE, MY CAR WAS THERE 5 DAYS AGO, THEY LENDED ME A RENTAL CAR, THEY ASKED FOR THE RENTAL CAR BACK, IF I DIDN'T DO IT THEY WOULD MAKE A REPORT THAT THE CAR WAS STOLEN, THAT WAS SAID BY A TRASH HUMAN, EVEN KNOWING THE PROPOSALS THEY MADE AND DIDN'T FULFILL FOR ME, BAD CHARACTER. I REC | Read Full Review
    6/26/2024 12:00:00 AM | Google
  • ★★★★★ Alexis Comeau
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Jill
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Susan Lichwala
    I had to get my lock cylinder replaced on my VW Bug. Ryley was my service advisor and he was amazing! He explained the process and how much it would cost. Ryley was pleasant, professional and a pleasure to work with. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Maurice Nobles Jr
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Tyler
    | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Emilie Errié
    We had such a great experience. They really worked with us and made us feel like they had our best interest in mind. Thank you to Jorge Ochoa and Steve Santos at Kelly Volkswagen. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ John Minigiello
    I highly recommend Kelly VW and Product Specialist Brandon Burg. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ j colleen ingalls
    Timely repair and great communication on the issues. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Thurston
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Cliff Critch
    Quick efficient service. Comfortable waiting area. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Pam Ferris
    Excellent service that was accommodating and went above and beyond. I love the calm environment to wait and get work done. I also learned something new about my car because at 5 o'clock on a Friday Riley took extra time to show me. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Flutura Mustafa
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Robin C
    Great customer service experience! Very fast turnaround | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Domenic Freddo
    The customer service was great. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Katie Iverson
    | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ L Leahy
    Excellent experience all around !! Service dept is great Always friendly professional and quick ???? | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Brian C
    My Jetta was just shy of 50,000 miles so I thought it was best to spend the money to fix it than to buy a new one. I bought my car at Kelly and have had it seviced there several times (including two trips to the collision center within a year, but that's another story). Ryle Pells remembered me from previous service visits and was ve | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Paula Dube
    Riley is always professional & courteous, it's like we're old friends. I never worry about the mechanical service as I know Riley will take great care of me. Thanks VW | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Cody Reitman
    The staff at Volkswagen are very friendly, not pushy and really knowledgeable. Jorge was a pleasure to work with so much so that I went back to him again 3 years later . | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Maria Mignone
    This was our first purchase from Danvers VolksWagon. Our salesman Jorge Ochoa was amazing. He was kind, personable, knowledgeable and generally wonderful to work with. The business office was also fast, efficient and friendly. The entire process was the easiest transaction I’ve ever experienced purchasing a car. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Christine Klemis
    | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ olger mema
    Really helpful people The service guys really helped me with all my needs I appreciate a good service and customer service at it’s best | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Joshua Cone
    Great experience as always, Ryley in service is the best! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ elvir celikovict
    Took our car for service, they did a great job with everything! Today we bought the new Jetta for my son, great quick process. | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ LOLA PELLETIER
    I was searching for a specific car (VIN) to ensure it was still available to test drive. Your team was responsive to my request. When I arrived I was greeted immediately and introduced to Josh. He readily prepared the car for a test drive and was not trying to hard sell me, greatly appreciated, btw. At the end of the test drive I si | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Malian
    Rachel is always professional and very knowledgeable. She provides accurate advice related to how long and how much each service will be. She is the best person I have spoken and dealt with at Kelly VW. | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Dave
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ Ryan savini
    Nick was great with getting me the Tiguan that I wanted and at a price that was hard to pass up! Everything was handled very professionally and Kelly VW has gained a new customer for the future | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Roland Lela
    | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ David O'Connor
    | Read Full Review
    6/2/2024 12:00:00 AM | Google
  • ★★★★★ Britta Bandle
    Nick Irving runs the service center to perfection. Very organized, car was taken at scheduled time with no delay, clean tidy space to wait. I feel very confident in the service my car receives under his management. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Gabrielle Roy
    I’ve always had a good experience at this location. Awesome and friendly service! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Brianne Butera
    Great experience only because of Jorge. I wouldn’t deal with anyone except for him! Ask for Jorge if you go. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Donna Pasciuto
    Peter Simmons was kind and very helpful! | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Haselgard
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Marcia Leslie
    | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Bruce Kraysler
    Very helpful, not pushy and answered my questions... | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Cullan Zampell
    Morgan Sanford did a fantastic job as always. Was in and out right away and the experience was great. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ rebecca Chase
    Jimmy at Kelly Volkswagen was great to work with he made the whole process quick and easy. He is incredibly knowledgeable, polite and helpful. If you’re looking for a new car go see Jimmy Ciampa you won’t be disappointed. I’d buy many more cars from him! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Dumont
    | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Brandyn Gonzalez
    Appointment was fast snd easy. No complaints | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Scott Porter
    Always have friendly fast work done that us completely explained before any work is done | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Rosa Brazoban
    | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Oliver
    | Read Full Review
    5/26/2024 12:00:00 AM | Google
  • ★★★★★ catherine cybulski
    Bought our second car in a month from Kelly VW. Traveled 3 hours as this by far is the best VW dealership in MA. Will be back soon. Super friendly and no pressure as other dealers. Josh Cone was awesome to work with! | Read Full Review
    5/26/2024 12:00:00 AM | Google
  • ★★★★★ Julissa Espinal
    Very quick and Excellent service, Great customer service | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Dmitriy Baburkin
    | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Emily Anastasi
    Excellent staff and service. Very friendly and professional. Kelly VW is more than happy to accommodate their customers and goes above and beyond expectations. | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Currie
    Josh and Jackie are the best team ?? them Brandon, Peter and Anthony could not be kinder. Always a pleasure to go to and work with Jackie. Peace | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ Ed LeBlanc
    We visited Kelly VW in Danvers today to start our suv search, mainly due to Brian Mitchell, internet sales specialist. He had sent a few emails to me. He introduced us to Jorge Ochoa, sales consultant. Incredible experience thanks to him. Had planned on looking at other makes after leaving there. Needless to say, after driving the 20 | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Maria
    Kelly Volkswagen was the best car dealer experience I have ever had in a dealership. Jorge Ochoa made the experience of buying a new car a breeze. There was no pressure he said I work for you and that’s the way I felt. I would highly recommend Kelly Volkswagen to anyone looking to buy a VW. I love my new Tiguan! Thank you again Jorge | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Marilia Andrade
    Was very pleased with the customer service I received. Michael Gizzi, the salesman was outstanding! The process was quick, the team was friendly and very helpful. I loved my new car, rides very smoothly and has all the new features I was looking for. I really recommend Kelly Volkswagen in Danvers, I m very happy and satisfied with | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Karlie Cassidy
    An overall great experience. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Riad Riskalla
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Ren M
    Very good experience Good interaction with both sales person and finance manager Painless transaction. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Briar Lacson
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Steven Gorynski
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Miele
    Best Car Dealership! Everyone is so friendly and helpful. The atmosphere is also super cute with all the VW merch and hippie van inside. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Haley Clapp
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Goddard
    I began working with Jorge Ochoa at Kelly Volkswagen without any specific knowledge of the Tiguan line. Jorge was professional and courteous through the process and he was a pleasure to work with. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Henry Odonnell
    Staff was professional and worked hard to make sure I got a deal that I was comfortable with price wise and quality wise in my choice of vehicle. | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Laura Fitzgerald
    Brandan B was so great. Explained everything in the car to me and was so helpful and kind. | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Christa Riekert
    It was a really pleasant experience! We would happily recommend anyone to go to Kelly! Now for driving my first EV! | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Gael Chan
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ C. Alicia Valeriano
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Stephanie Lawson
    I did not receive the vacuum or car wash that I typically recieve. It was even listed in the service breakdown. I bought new tires and the wheels are ridiculous dirty and greasy. Not happy with the lack of detail during this service visit | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Shannon Meg
    Everyone from beginning to end… was fabulous!!! | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Cottam
    Honestly this was the best car buying experience I have ever had. Everyone was amazing!!!!!!!!!!! | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Karissa Fasano
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Chris Malone
    Good experience | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Evan Bouchard
    | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ J Mae
    I leased a 2024 VW Tiguan from Kelly VW last week and it was an incredibly easy process. I found everything, from test driving, to coming to a mutually agreeable price point, and trading in my old Jetta, to be stress free. Jorge was helpful during the sale, and Stephen took a lot of time to answer my finance questions. I’m so happy | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Emma Dalton
    | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Christopher Smith
    | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Sharon S
    | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Ronald Tashjian
    Professional, courteous, flexible, open to negotiation and not a lot of unnecessary back and forth. Sales and Finance personnel were professional and not pushy. Overall a good experience and you can feel confident about doing business with Kelly VW. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Olga Perez-Bonnelly
    | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Nick Cazaropoul
    Great experience from start to finish. The team at Kelly made this the easiest process to buy a new vehicle. Thank you! | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Heather Urry
    Peter Simmons was helpful without being pushy. I’m happy with my VW ID.4 purchase experience. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Katie Kelly
    Friendly staff. Quick turn around on oil change and wiper replacement. Software system doesn’t link with other dealerships so they recommended services which were already completed. Luckily I’ve paid attention to previous requirements and didn’t pay for duplicate services. Did not get a car wash after the service. | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Redis
    What happened to the complimentary vacuum and car wash they say they do on the receipt? | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ esther howard
    | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Jane Kondev
    | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Steve
    Working with Josh Cone and Steve Santos from the initial test of the VW Taos to the final purchase was a pleasure. It really was easy! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Allison Litalien
    Very personable staff from sales to finance. Great price. Happy with my buying experience. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Michael Schlueter
    Excellent service …very satisfied w Kelly VW | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ kayla mccormick
    Loved it and loved James.. they call him Jimmy he was awesome. He was very good | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Richard Demeule
    Went in to have my car serviced instead left with a new car. Not the first time I’ve done that. Thank you Peter Simmons. You make it easy. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Deidre Sandonato
    The entire process was simple from the test drive all the way to purchasing the vehicle. No pressure from sales, yet available with any questions. | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Idahle Iltijd
    I just purchased a vehicle from Kelly Volkswagen.From the time I entered the facility until I left,i felt comfortable no one rushed me. The process of purchasing a vehicle went smooth.The salesman(Peter Simmons) was very nice and knowledgeable, he went the extra mile to explain all the features of the car ??,he didn't hesitate to answ | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ luis burgos
    I buy a used car 2016 Honda Civic. With the 40000 miles. On the wintertime. It was no way to find out if the A.C is working. kally volkswagen They don't want to take a responsibility I talked to the manager for the used cars. And he said because the guarantee it was over 1 month I end them pay $500 for the AC for my packet. I don't r | Read Full Review
    5/10/2024 12:00:00 AM | Google
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