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Wellesley Volkswagen, Incorporated

Wellesley Volkswagen, Incorporated

★★★★★(391)read reviews
231 Linden St, Wellesley, MA 02482
(781) 489-3320 Ask About Our Service Specials!
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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 4:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ JPAPANGELIS
    Friendly staff and excellent customer service. Years ago, I purchased my VW from Wellesley VW. It was a great experience and I return often for service. | Read Full Review
    11/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Vicki
    Jens made the car buying experience very positive and enjoyable. We have recommended him and the dealership to our friends. We would definitely return to purchase another car. | Read Full Review
    11/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ janetrchilds
    I recently bought a new car from Wellesley VW and had an outstanding experience. Eric, my salesperson, was knowledgeable, friendly, and genuinely focused on finding the right car for me. He listened to my needs, answered all my questions, and helped me secure great financing without any pressure. The dealership was clean and professi | Read Full Review
    11/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jamie Larkin
    I had a wonderful experience at this dealership when I serviced my car! Drew was incredibly helpful and accommodating, they were able to get an appointment for me asap and fix my car within a couple of hours. I have been to quite a few Volkswagen dealerships, and this one by far provides the best service. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Marissa Levinson
    Karl and the whole team at Wellesley VW are always so friendly and professional. They communicate every step of the way so you are never left wondering what's going on or how long your car will be needed for servicing. Such a wonderful experience. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Ariana Rowell
    I had the best car buying experience to date at Wellesley VW. Jens was fantastic to work with, friendly and straightforward, and his expertise on the vehicles he sells is clear. We were in and out of the dealership in about 4 hours, which included me being able to drive off the lot with my new vehicle same day. The entire staff were | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ guilhermeje2001
    Great customer service friendly staff. Made sure to check my car out and help me out | Read Full Review
    11/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ kdafonte
    Very Easy process friendly staff. Jen’s was a great help thru the whole process. | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ TJ
    Eric was fantastic at helping us select which car is best for us, he was very patient and showed a number of options; I love my VW! He gave a nice overview of the car's features too! Everyone at the dealership was very nice and responsive, Paul was very helpful too! | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Janet Childs
    Eric, my salesperson, was knowledgeable, friendly, and genuinely focused on finding the right car for me. He listened to my needs, answered all my questions, and helped me secure great financing without any pressure. The dealership was clean and professional, making the entire process smooth and enjoyable. I’m very happy with my purc | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Dmasse
    Fantastic working with Jens. Best experience we have had at a dealership. The vehicle wasn’t the right fit but I can’t say enough positive things about the dealership and the people there. | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ CHIN.MICHAELJ
    Excellent customer service, and knowledgeable repair staff. Will be coming here instead of Boston VW for all my future needs. | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kelly
    The dealership was very easy to work with and I would recommend them to a friend. | Read Full Review
    11/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ vfcormier
    Manager endeavored to fix problems without adding too much to the bill, which always is shocking with dealers -- replace tail light directional signal (difficult job to do on my own even after watching youtube videos + detected oil leak due to faulty crankcase plug or replacement of plug after an independent oil change. | Read Full Review
    11/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Janet Childs
    I had an excellent experience working with Eric at Wellesley VW. From the moment I arrived, he was friendly, professional, and knowledgeable about the vehicles I was interested in. He took the time to listen to my needs and helped me find the perfect car within my budget. The entire process, from test-driving to financing, was smooth | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ alyssa.donati
    It was great and quick service. Easy to schedule online and everyone was very nice! | Read Full Review
    11/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ DOUGTANYA1
    Everybody was kind and professional and explained exactly what was going to be done to the car. | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ MASAHITO SUGAWARA
    I have been coming here for 20 years. I always receive excellent customer service from this group of unique characters. I look forward to visiting them whenever my vehicle needs attention. | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ryan
    Everyone I dealt with from the internet team, to the sales person and finance department were kind and courteous. Together, they made the process simple and straightforward which made my experience stress free and enjoyable. | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ JAMESFWARDJR
    Alisha was great and got my car in and out in a timely fashion. Would totally recommend! | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ shreyareddy.chutki
    Great response to all questions. They respond promptly for any issues later on after the car is picked up. Love their overall service! | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ JJMANVILLE
    Great service. And outstanding expertise when I compare this to other Volkswagen dealerships. The diagnosis is always clear. The remedy always seems appropriate and not bias and there’s always a degree of awareness and understanding of cost associated with any of the services or repairs. I also appreciate the complementary car wash! | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ HENKESUSA
    We Are very content and happy about our yearly checkup of our Taos car just recently done! | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Xx
    Very helpful associates and easy experience. Would recommend that time estimate of appointment is included somewhere in online booking process. | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ petrjandik
    Very good support throughout. Excellent knowledge of available vehicle types. Sufficient number of test rides had been offered. | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ sgrabs
    Karl was great and the service was really fast. I would definitely go back for future car services. | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ NSDOWNING7
    Prompt, respectful and very easy! Always a good experience! Karl was informative and kind. Thank you | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sam.landry426
    Went here on a whim while I was looking at a used car down the street at another dealership. I live 1.5 hrs away so I was just planning on checking out the new tiguans while I was up that way and then buying closer to home. When I met with Kevin Mullin I changed my mind and decided to buy at Wellesley. Buying a new car has always bee | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Samantha Landry
    Went here on a whim while I was looking at a used car down the street at another dealership. I live 1.5 hrs away so I was just planning on checking out the new tiguans while I was up that way and then buying closer to home. When I met with Kevin Mullin I changed my mind and decided to buy at Wellesley. Buying a new car has always bee | Read Full Review
    11/7/2024 12:00:00 AM | Google
  • ★★★★★ mgwoodward
    Overall great experience and very welcoming customer service! All expectations met were met and my car came back with everything taken care of. | Read Full Review
    11/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ ERIKASIEGEL94
    Great experience overall! Would highly recommend Wellesley Volkswagen to family and friends! Very satisfied with my purchase! | Read Full Review
    11/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ mtobins
    Very easy process, Jens was great to deal with and very knowledgeable. Paper process and pick up was smooth and quick. | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ ninsps
    We got very quick service! And we was able to use a comfortable space to wait for the service. | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ laurelsloane
    Very convenient and seamless appointment. Really appreciated how easy this was. I will be returning for future service needs | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ patrick.leary
    Great communication and quick turnaround on my car. Alisha and Drew in service department have been very helpful whenever I stop by the dealership. | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ fjg
    Thanks Karl, I appreciate the effort you made to ID correct service for Golf R. | Read Full Review
    11/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ cdrennan
    I signed up for a different service package but was forced to accept a package that I didn't want. It was twice as expensive and took twice as long. Karl Christ did not listen to what I wanted and kept calling me "dear." I am a tenured MIT professor and I am not anyone's "dear." This is 2024 and women should be treated with respect. | Read Full Review
    11/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ kc4960
    My first service visit at Wellesley Volkswagen. Was a very pleasant experience overall and I would continue to give them my business when my local guy is unavailable. | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ mark.sigal
    Overall positive experience, no major hassles. Pretty straightforward process. Would generally recommend speaking with them when doing your homework. | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ theclaughtons
    Great and timely communication about what needs to be done and how much it will cost and generally an efficient and professional service. | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patrick
    Absolutely thrilled with my recent purchase of the 2024 Tiguan SE with panoramic sunroof package! The car is fantastic—stylish, comfortable, and packed with features that make every drive enjoyable. Working with Andreas at Wellesley Volkswagen made the entire experience even better. He was incredibly knowledgeable and patient, guidin | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ sharding
    Kevin Mullin was my car salesman for my most recent purchase ( and all purchases !) He is knowledgeable and professional | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ EUPHAM0235
    Great Service Ended Up being faster than they told me it would be! Very clean waiting area as well | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ cuneytb
    Excellent service, friendly and knowledgeable sales and technical people. This is my second car that I purchased from Wellesley VW Thank you Eric | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ lindsayroland
    Thank you Kevin. So happy with my new car and the entire process with Wellesley VW. | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ lindsayroland
    Kevin was very helpful and guided me through the process, answering the various question I had. | Read Full Review
    10/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patrick Vigneault
    Absolutely thrilled with my recent purchase of the 2024 Tiguan SE with panoramic sunroof package! The car is fantastic—stylish, comfortable, and packed with features that make every drive enjoyable. Working with Andreas at Wellesley Volkswagen made the entire experience even better. He was incredibly knowledgeable and patient, guidin | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Jenna Schaefer
    Andreas Becker was the most fantastic help for my husband and I finding our next car. Truly felt taken care of and Andreas made it a seamless experience! Thank you so much. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Bontempi
    Drew was awesome!!! Great experience as usual, took me on a Saturday which was my desired time. Washed and vacuumed my car ! | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Allie Fumicello
    Kevin was fantastic. He was very knowledgeable and helped us feel confident in our purchase. We love our new VW! | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ RICHLY-FAVOURED
    Quick service. Friendly people. Great customer service/ communication. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Chris O'Brien
    Drew from Wellesley VW was awesome and made the whole experience painless and enjoyable. I had my id.4 (which I also leased from Wellesley VW) serviced and two recalls repaired and can't recommend Wellesley VW highly enough. They did a great job and they were fast and friendly. | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ AMF
    Alisha was so friendly and professional, a pleasure to work with. The free transportation to and from my home was also very convenient. | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ JOANIE.WHALEN
    Drew was so professional and so helpful! He communicates well and let’s you know the status of your vehicle. | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ jennaschaefer
    Andreas Becker was the most fantastic help for my husband and I finding our next car and we left with a beautiful new Jetta. We truly felt taken care of and Andreas made it a seamless experience! Thank you so much. | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ hoyermatt
    Alisha, Drew and Wellesley VW were amazing on a recent service visit. They got me a loaner and even took care of an issue they spotted unrelated to the service visit - and covered it under warranty. Top notch! Thank you. | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ kk_stevens
    My husband brought our new Taos 2024 for the 10K service on 10/21/24 . The morning after the service there was a large oil spill under the car. We brought the car back the next day and they told oil drain plug was cracked. This was extremely disappointing. | Read Full Review
    10/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Anthony Allen
    They were awesome. Answered all my questions timely and got all I needed. | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Anne Aunins
    Drew clearly explained the service options so I could make an informed decision. I also appreciated the shuttle service and car wash. | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Dboodro1
    Eric at VW Wellesley was an absolute pleasure to work with. He helped me on my recent purchase of an Atlas. He was knowledgeable and so easy to work with. He didn’t pressure me and made the whole process much more enjoyable. Thanks to everyone at VW. | Read Full Review
    10/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Silvestro Calabrese
    Drew at Wellesley VW was awesome to work with! Drew was extremely helpful and knowledgeable in refinishing my black rim (curb rash) on my 2023 GTI SE. The Rim looks brand new. Look no further than Wellesley VW! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Driscoll
    Had a fantastic experience with Kevin and Paul. Straight shooters! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Bethany Crocetti
    The service and sales dept. at Wellesley VW are amazing. I've had my car serviced there for years, and just bought a new Tiguan from Eric who couldn't have been more helpful. No pressure just there to put me in the car the suits me best - which they did! | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ William Freedberg
    Unpleasant and difficult people | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Diana Smith
    | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ rf
    I purchased a new Atlas and had a very good experience from the moment I went in to look at the car till the time I picked it up. I was very pleased with the sales department. | Read Full Review
    10/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ hericpax11
    Outstanding customer service! Alisha was pleasant and assisted me with all the attention and care???? | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ GSAIA031
    Jens was great. Service was fast and efficient. Was knowledgeable about the car and helpful getting me started. | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ jeffreylmiller0
    Drew is awesome, incredibly knowledgable, friendly and easy to talk too. He goes out of is way to help and answer any questions. | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ TJ.STORE
    Karl, Tom and Drew were fantastic and relentless in addressing in a rather challenging issue with my car. They went above and beyond to bat for me as a customer with VW. I was kept informed on the status of repairs. Overall, very impressed with the quality of work, level of detail and excellent customer service I was afforded. | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ ROBBIEFROST
    Always great! I recently moved here, so these guys don't have my full history, but Drew went out of the way to look up my CarFax report so they didn't do any unnecessary work. Everyone is always pleasant to work with. Excellent dealership! | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Wlandon87
    Quickly assessed the issue with my tire and they were able to fix it on the spot! | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jamie Hughes
    | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Baskin
    Drew was in contact with me every step, friendly and professional. Mike and Tom as well. Great job. Parts put aside prior to service visit which was crucial since I was coming from the Vineyard. Thank you. | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ sue
    Always courteous and prompt and very much keep you in the loop. Dealership is very clean and they always take the time to explain any issues. | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ M.FLANIGAN2
    It is always a pleasure to deal with Drew, Heather and the rest of the crew. They are as accommodating as can be and always take the time to explain with out being belittling. It is why i recommend them to everyone I meet who owns a VW | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ryan
    We worked with Eric when shopping for a new vehicle and it was an overall great experience. He had the knowledge of their vehicles and answered our questions. Eric also was not pushy for a sale and listened to our thoughts. We would recommend Eric to others considering a vehicle purchase. Thank you! | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Crissy&Jesus
    Everything was great and the experience went so smoothly. Jens provided outstanding professional customer services and made sure our needs were met. | Read Full Review
    10/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Cristina Reyes
    Everything was great and the experience went so smoothly. Jens Albrecht provided outstanding professional customer services and made sure our needs were met. | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Pier Stagno Izaguirre
    Excellent service. Jens Albrecht provided an outstanding service. Great advice, quick and seamless process. Walk on a Friday and drove out the car on Monday. If you are planning to buy a VW, I would recommend asking for Jens | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Pier
    Excellent service. Jens Albrecht provided an outstanding service. Great advice, quick and seamless process. Walk on a Friday and drove out the car on Monday. If you are planning to buy a VW, I would recommend asking for Jen | Read Full Review
    10/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bella
    Mike was excellent at getting my car in for a service at a very busy time and Drew’s communication was outstanding. | Read Full Review
    10/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ MaryCal
    A great place to buy a car. Everyone was very helpful and very friendly. The transaction was quick! I would go back for my next car! | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Laura Cronin
    Great service. Kevin Mullin was helpful in helping me make my purchase decision. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ JWELDON2
    Scheduled 40k service , which I had forgotten was not included in my service agreement, and a tire replacement for 4 and possibly all 4 tires. Scheduled the appointment for a Saturday morning. I was told the tires were in stock and confirmed so prior to the appointment . Arrived and Drew was awesome. Tires were not in stock so I opte | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ ANJA.VUJINIC
    This dealership is fine for your service, it is however way too expensive for what it is! Id say if you are in need of simple things like oil change…go elsewhere. I paid way too much and the pricing was a bit confusing and non-transparent. | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ cmaguire12
    Service team is very friendly and helpful. They take the time to explain everything that is going to be done during the service process. | Read Full Review
    10/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ fer.range
    Life cannot be perfect. I had a couple of hiccups with my new car. However, I have received a great response and service from Wellesley VW. | Read Full Review
    10/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ DEB23
    The service center staff is always pleasant and efficient. They usually have my car ready before they said it would be. | Read Full Review
    10/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ ESLAUGHLIN0
    Got interval maintenance service. Easy to schedule, shuttle service back to my home, ready same day, on time, and invoiced as quoted. | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ eileenel
    Excellent service on my car. Polite, thorough and kept me informed about when the car would be ready. | Read Full Review
    10/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ SK
    Jens was thorough and great to work with. Very easy to approach other staff and overall a very nice experience at the dealership. | Read Full Review
    10/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ elizabeth.p
    I love working with Drew and the rest of the Wellesley VW team. They are always thorough, professional, and extremely communicative. Drew always lets me know what to expect, makes appropriate recommendations, and has a smile while doing so - I truly appreciate his excellent customer service. Wellesley VW isn't the closest dealership | Read Full Review
    10/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ crh7210
    As always, Drew provided exemplary service. His friendly demeanor and communication are outstanding and I enjoy working with him! | Read Full Review
    10/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Cardriver
    Very easy to set up an appointment. Service was performed quickly. And Karl maintained good contact and provided updates through the process. | Read Full Review
    10/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ WWAARCHITECTS
    They communicate very well. Their knowledge base is refreshing. My overall opinion is that genuinely care about the your time, and want to ensure that their product is preforming as it should. | Read Full Review
    10/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ernest Cloutier
    Eric Tonkonogy was very helpful in finding us the right model for our family. (Wellesley VW has a big selection.) Paul helped us get all the paperwork done extremely quickly. Overall, we are very happy with our experience at Wellesley VW! | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Matt Magliocca
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ matt.magliocca
    The people there were very helpful. They tried to get me a discount and they even changed my key fob battery for free. | Read Full Review
    10/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jenny
    He went over the top. Just approached me and started helping. One of a kind employee! Thanks | Read Full Review
    10/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ ellenruane0
    Great experience! Honest and no nonsense transaction. Excellent attention to my needs as a .disabled customer. | Read Full Review
    10/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Minna Ha
    I had a positive experience buying my car with Andreas in 2021. He listened to my needs, was honest, and did not try to upsell me. In addition to having a great engagement with the sales team, Wellesley VW was one of the few dealerships that did not tack on additional fees during the chip shortage. I continue to have great interacti | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Cap10Str8
    Excellent experience. Highly recommended - they were efficient and very honest. I would go back there any time. | Read Full Review
    10/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Irwin
    Great communication and great service. Have never had an issue and this time was no different. | Read Full Review
    10/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ ASTILLER0
    Provided an honest assessment of our old Tiguan and didn’t waste our money on expensive repairs. | Read Full Review
    10/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ SPENCER.LIEBMANN
    Excellent all around experience and Jens was really knowledgeable. Very happy!!! I will def recommend my friends look up Jens when their ready to purchase a VW | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ joe.cocuzzo
    My car was serviced on time and ready earlier than predicted. No wait at reception or pickup. | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ TECNOPA
    I appreciated that even though the technicians couldn’t reproduce the shuffling noise we reported, they conducted a thorough check-up to ensure safety. It turns out that whatever manipulation was done has solved the problem for now. A big thank you to Carl for not counting the hours. | Read Full Review
    9/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ jamie_l_cook
    Always wonderful service at Wellesley VW. Alicia always listens to my needs and make sure they are addressed. | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ jennifer.i.wenzel
    There is a reason I drive 60 miles to this dealership to have my VW serviced! Always welcomed with a smile and an exceptional attitude and leave knowing my car was in great hands. | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ JAMESPAGOUNES
    Great service and team That's why we come for repeat service again Thank you for your efforts | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ M. Bar
    First time customer at Wellesley Volkswagen. Really impressed with their service department. Alisha and the rest of the team went above and beyond in helping me sort a difficult warranty claim. They listened carefully, understood the issue, and worked with me to get it resolved. I'm a customer for life now. | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Matt L
    | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ PK Tech1969
    The used car we got is fine, although it needs a turbo. VW is covering it under warranty so no biggie. The main problem I have is with the sales person. We ironed out a deal on the car in march 2024 and even paid "Their price" part of the handshake was a VW emergency kit and VW touch up paint. The kit was given on delivery day. The t | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ JPREGO31
    Great experience making appointments, getting guidance on best recommendations for best service. Timely execution of service with great results. | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ azeem_qadir
    Excellent customer service. Helped arrange shuttle and kept me in the loop on timings. Would highly recommend! | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nihar Nayak
    Not good. I was promised something by a sales guy. And when I reached the dealership at the time of appointment- he was missing. And another guy start telling stories which contradict the other guy. Avoid this one. O | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ nitsanc
    I was promptly accepted to check for oil leaks. I was in and out in 2 hours. | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ DARRIN.CHESTER
    Very efficient and professional. Made my experience, easy and enjoyable. I definitely will come back if I have any more issues. | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Needham Passat
    Wellesley VW service is consistently excellent! I've been a customer now for over 10 years and can't recommend them enough! | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ kbm1126
    We didn't interact with Paul Rowe so did not rate him. Good experience overall! | Read Full Review
    9/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ David Hill
    On time, explained everything, professional, time estimate to do service accurate. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Nazanin Noei
    | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Fer Vazquez
    | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ EJM
    I had an outstanding experience with Karl at Wellesley Volkswagen! He was incredibly professional, knowledgeable, and made sure my car was serviced with the utmost care. From the moment I dropped the car off, Karl kept me updated on the progress, explained everything in detail, and made sure all my questions were answered. The servic | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ ccastillo66
    Quick and efficient. From the service advisor to the shuttle service. Electronic notifications are also convenient. | Read Full Review
    9/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ colling13
    Eric was very forthcoming with every question I had about the vehicle. He was very personable, and made me very comfortable with my purchase. Eric was an exceptional salesperson and I’ve found an exceptional car with all the bells and whistles. I’m very pleased with Wellesley Volkswagen. | Read Full Review
    9/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ ialandzak
    Glad to have purchased my vehicle at this dealership, and happy that the service department is just as good. Great communication, and service was performed in a timely manner. | Read Full Review
    9/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ryan Wood
    | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ nareshnaren97
    I reached out to them w.r.t my brake having a creaking sound. Even after the service job, my problem wasn't fixed. | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ OKIWA WIND LLC
    My experience at VW Wellesley Auto Haus was absolutely fantastic! From the very beginning, they took care of everything. I especially want to highlight Jens Albrecht, who made the entire process smooth with his friendly and professional approach. We would also like to thank the finance manager, who kindly provided us with a loaner ca | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ ULYSSES.ANDREWS
    The dealership was fine and the experience was good. I knew what was needed and the price before going ahead with my repair. | Read Full Review
    9/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Donna
    Very accommodating and & professional. Great service to address a problem. Clearly explained work to be done . | Read Full Review
    9/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ hpironti
    Thorough and efficient service. My problem was addressed in a timely manner. Karl communicated throughout the process to keep me updated. The dealer accommodated weekend hours as well. | Read Full Review
    9/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patrick O'Neil
    | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Jefferson Macklin
    Drew was great to work with - very good experience with service here. | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Casey
    Second VW I bought from Kevin. First was a Passat back in 2014, and the second was a 2024 Cross Sport. Excellent experience both times. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ PEGGYGRENGA
    Repairs were under warranty so no cost to me. Alisha was helpful, got me a ride back to work. Easy this time. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ MEHMET_ALI_SEN
    Communication during the service was good. Recommend the service to others. Complementary shuttle is also good. | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ VWatlasR
    As far as dealerships go, Wellesley VW was the lowest friction experience I’ve had. I went in interested in a particular car, and was in a test drive within 15mins. The car was a few years old but was immaculately cleaned, and truly felt new. Thanks Jens for easy experience and support! | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ AWISEBOY
    The staff were really pleasant and easy to work with. It made the car buying experience very easy and not stressful. | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ekk
    Always courteous, proactive and well informed . Timely, professional. Good deals. Flawless work flow. Thank you | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ CMSPICER119
    Had a great experience at VW Wellesley to purchase my new ID.4. They were clear, friendly and answered all my questions. Working with Kevin and Paul was great- they were super knowledgeable about electric cars, straight forward and made the process so easy. I love my new car! | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ ivanakrpan
    Friendly and timely service. Clean shop. great check in and check out process value for money. | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Cristina Spicer
    Had a great experience at VW Wellesley to purchase my new ID.4. They were clear, friendly and answered all my questions. Working with Kevin was great- he was super knowledgeable about electric cars and made the process so easy. I love my new car! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Needham Passat
    Service was outstanding (as usual)! Nice touch having the car washed and vacuumed. Will continue to bring my car here for service. | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sylvain
    I called about a used car on CARFAX that they had and Spoke to Eric and he booked the first appointment on it for me. He was very thorough and helpful on my experience. | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Laila Filali
    All the 5 stars reviews were impressive and gave me the confidence to visit the dealership. I walked in, looked around for about 10 minutes. No one acknowledged my presence. I hopped into a car, looked at it for another 5 minutes. Still nothing. Walked to what looked like a receptionist desk and asked if I could speak to a sales pers | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Murilo Machado de Almeida
    Eric was awesome helping us getting the family car that we desired and needed. He had the patience to answer all of our questions with details, even with our kids being playful around us while we talked. He was able to make our purchase process really smooth and enjoyable. All of the team at VW Wellesley with whom we interacted was g | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Jane Ferri
    Had a great experience with this dealership in purchasing a used Audi Q7. As someone who doesn’t typically love the car purchasing process, this time it was pretty easy and everyone was happy with the outcome. Our salesman, Jens, was a complete professional through the whole process - even in dealing with my husband’s MO of car sal | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Andylean
    Kevin was the greatest. This is my second car purchase from him. Always professional and friendly | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Yourskinpro
    Had a great experience with this dealership in purchasing a used Audi Q7. As someone who doesn’t typically love the car purchasing process, this time it was pretty easy and everyone was happy with the outcome. Our salesman, Jens, was a complete professional through the whole process - even in dealing with my husband’s MO of car sales | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ aspidalieri
    It was great working with Jens at VW Wellesley. He was informative and not pushy. I am very pleased with my new Atlas. | Read Full Review
    9/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ rcstanton0
    We had an excellent experience working with Eric T! He was very helpful in sorting through our options and helping us hone in on what we were looking for a price we felt comfortable with. A great sense of humor and engaging personality. Always a pleasure to work with! | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ PatrickParrish3
    Very accommodating around my work schedule. Drew has always been friendly and helpful. Easy scheduling an appointment through the phone | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Murilo
    Eric was awesome helping us getting the family car that we desired and needed. He had the patience to answer all of our questions with details, even with our kids being playful around us while we talked. He was able to make our purchase process really smooth and enjoyable. All of the team at VW Wellesley with whom we interacted was g | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ kirstenjlangdon
    Excellent experience working with Jens and the Wellesley Volkswagen team. They were professional, accommodating, and made our car buying experience painless. We are very happy with our new Taos and Atlas. | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Justin C
    Excellent sales and service. Andreas, and the sales department I worked with were fantastic. The service department truly went above and beyond when an unexpected issue popped up. I really can't imagine going anywhere else for a VW in the future! | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ W.J.
    Drew was outstanding. He provided updates and I received my car back sooner than expected. He also followed up after and help my fix a small typo on my carfax mileage. It’s great having a good dealer and service advisor like Drew. | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ mikefoles
    Jens was by far the best Sales person we have ever worked with when needing to purchase a new car. Equal parts knowledgable, patient, responsive and kind, Jens removed all stress and anxiety that typically engulfs a car-buying experience. We would - and WILL - highly recommend Jens to our friends and family as well as anyone else we | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ bruce.warren
    They were amazing, attentive, polite and Jens knew everything I asked him. Would definitely recommend | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nicholas Edmonds
    | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Raj Dhandapani
    Great service … very cordial … thx Allisha | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Steve Kouri
    We worked with Kevin Mullin on the purchase of our 2024 Atlas. Kevin had leased us a Passat in the past and we very much enjoyed working with him, which brought us back to Wellesley VW. Kevin is knowledgeable about the vehicles, guides you through the sales process, and isn't pushy at all. He was a pleasure to work with and I woul | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ Steve Kouri
    We worked with Kevin Mullin on the purchase of our 2024 Atlas. Kevin had leased us a Passat in the past and we very much enjoyed working with him, which brought us back to Wellesley VW. Kevin is knowledgeable about the vehicles, guides you through the sales process, and isn't pushy at all. He was a pleasure to work with and I would h | Read Full Review
    9/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Paul Gibbons
    | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ glagan5
    Good job. But this xxxx app will not close unless I write two more words. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Johngba1
    Very good. Very good. Very good. Very good. Very good. Very good. Very good. Very good. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Johngba1
    Very polite people. Very knowledgeable people. Work was done on time and at the agreed upon cost. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rebecca
    Great customer service! Was given helpful information about our warranty and covered services, and we received quality prompt service for our car. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ njfedmonds
    Eric was fantastic to work with...Very accommodating to our schedule, zero pressure, happy to answer any questions we had, and made sure we got exactly what we wanted. Highly recommended. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ DYLAN.FLAHERTY
    Drew is the goat of service. He brings it every day, has great energy, is super positive, fun, efficient, and knowledgeable. | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ mickeyhank
    First Alisha and then Karl and Drew -- I had a fantastic experience with Wellesley VW. All of it was great -- the kindness, the communication. providing rides for me home and then back to the dealership -- just a very friendly, easy experience that is greatly appreciated. | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ KNWHLN
    Very perfetional easy to work with. Financial guy drove to my house to sign something that he forgot | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ jim
    The purchase process through Jens was very smooth. He's able to explain the details and take care of the paperwork nicely! | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ bruce warren
    Recently purchased a new Volkswagen Atlas with Wellesley VW and it was an easy and seamless process. My sales guy Jens was helpful, informative and simply made the process enjoyable. Thank you | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ rio.lumanauw
    Good dealership but they did not going thoroughly inspecting the used car and sell them. | Read Full Review
    8/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rebecca Levin
    | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ RFHJr
    Drew and Alisha are a great customer service team. I highly recommend Wellesley VW. It is committed to superior customer service and value. | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ bw1
    Always a pleasure working with Drew and the Wellesley Volkswagens team. In addition, they topped off my oil for free a few weeks earlier. | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ CRSMITH4
    Great dealership. I have been doing business with them for over 15 yrs. Always attentive, diligent and communicate well. I would highly recommend this dealership. | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ keithlord
    Very easy to deal with and make the process painless. Purchased a 2023 Audi Q5 that was in excellent condition. | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ mickeyhank
    I couldn’t have had a better experience than the one I had with Wellesley VW. I had an issue with a turbocharger that had gone bad and was totally unaware of the PZEV warranty. The lady on my initial phone call informed me about it,, which was very nice of her. Then Drew and Karl were both extremely professional and kind with me. Whe | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ giannosgd
    We had an excellent experience. Everything was done in timely fashion, and we received the vehicle that we wanted. | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ silviamonteleone
    I had a great experience at this dealership. Andreas was friendly, clear, and informative. I would buy from them again. | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ None
    I've been go to Wellesley for over 10 years. It's a great reat dealership. | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ titijoanne
    Excellent service, Drew was very friendly & professional with very prompt communication. He followed up with me and kept me updated. | Read Full Review
    8/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ p32jj
    The service was excellent and drew was very attentive and helpful and the technician did a great job | Read Full Review
    8/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maureen M
    Jens from Wellesley VW was extremely helpful right from the very start. He listened to what we were looking for and got us just that, no upselling at all. He was extremely knowledgeable and explained all of the safety features first by talking us through them and then by showing us. He took the time to explain the different trims and | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ CAROLMOE97
    While I was disappointed that they couldn't find my car that had been towed to their lot for my appointment and didn't call me to ask where I was, making me need to wait a whole nother week for a second appointment and they had no car to offer me, once my car was being worked on I had a wonderful experience. Drew was an excellent com | Read Full Review
    8/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ R R
    Excellent service! | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Michael Maresca
    | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ JEFFEBERLE
    Karl is great. he took time to explain all our options and made the process easy. | Read Full Review
    8/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jessica Krogman
    Leased my third VW with Wellesley this month. Kevin was great. Took the time to tell me all the details about the car. Will be back. | Read Full Review
    8/22/2024 12:00:00 AM | Google
  • ★★★★★ CB
    Eric was great to work with. Quick, seamless and car was ready quick. I was in the dealership for 30 minutes to get the deal done and 20 to finish paperwork and pickup. We will be back for our next vehicle! | Read Full Review
    8/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ AUSTINJNAGLE
    We had brake work done and they lost the lock key for the wheels. I went to have our wife winter tires installed and they wanted to change me 200 dollars to cut the wheel lock off. Why should we be charged for the dealership error? | Read Full Review
    8/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Melissa Stoloff
    | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ KaliP
    Karl went above and beyond in helping me. Been going to this dealer for over 20 years and would not go anywhere else! Everyone is always so helpful and a pleasure. | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Vania2025
    Timely and efficient. The technician explained very well what will be checked and done during the service appointment. | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ sswill29
    I think Wellesley VW dealership is first class, all employees are genuinely interested in making sure each customer is completely satisfied, which I am. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tim Kelly
    Appreciated all the knowledge and support from Eric, was thoughtful and helpful through the process. | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ JPREGO31
    Great experience and serviced as promised. Easy drop off and delivery. Professional and knowledgeable advice. | Read Full Review
    8/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jen
    Karl the service manager was excellent! Very nice and made sure I was out within 2 hours. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ suzepond
    Wellesley VW has been very professional a knowledgeable. I bought a car from Jens and he found the perfect CPO car for me based on my criteria. The trade in and purchase transaction was seamless. The service appointment went well and they accommodated my schedule, were friendly, professional and communicative. I am happy with my purc | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ MEGGELS2911
    The entire Wellesley Volkswagen service is like my 2nd family. I wouldn’t trust anyone else. Especially Andrew Ricci, he’s so nice and patient. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ tigerchrissy13
    They are very friendly,easy to work with, and pretty quick to get back to you. | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ banderson19
    Jens Albrecht is excellent, personable, knowledgeable and thoughtful. I had an outstanding experience purchasing a vehicle from Jens and would go back to him time and again. | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nick
    Every experience we've had here has been positive. We've had two cars serviced here over the last 16 years, once of which we purchased from them. Great waiting area for same day service, including Wi-Fi and coffee for remote work while you wait. We've dealt with a few different people in the Service department over the years. All of | Read Full Review
    8/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ hassanhaidar
    Best dealership after sales service.I always find it easy to do service at Wellesley VW because from booking to reaching your car every process is easy professional transparent and convenient. Quality and speed is always the best service provided here. | Read Full Review
    8/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ momulle
    Good experience for a simple service. Quiet waiting area with desks and outlets. I think there was coffee (I don't drink it). | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ ampelkas
    Had a great experience at my latest service! All employees did an exceptional job and everything was explained clearly! | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ MYRA.OLSON
    Friendly service Always confident I will receive quality service. Effort made to get work completed on time or early so I could get to my md appointments. Able to work while I wait for my vehicle in a nice clean environment. | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jancar11
    Eric, my salesperson, and the whole team who helped me with purchasing my car, were extremely knowledgeable and helpful. They were very friendly and answered all my questions patiently. I would not hesitate to use Wellesley VW again. I am happy with my purchase, and the ease to buy it. | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joanne G
    Andreas was an amazing salesman!!! Mike was awesome as well! Would highly recommend this dealership | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jan C
    Eric, my salesperson, and the whole team who helped me with purchasing my car, were extremely knowledgeable and helpful. They were very friendly and answered all my questions patiently. I would not hesitate to use Wellesley VW again. I am happy with my purchase, and the ease to buy it. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Yicheng Lin
    Drew helped me to do the maintenance of my Tiguan 2018. He is passionate and professional. He recommended exact what I needed rather than pushing you purchasing other services that you actually don’t need. I tried a couple VW dealerships before and highly recommended this place than others. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ mmitch2m
    My wife and I drove two hours from our home in Maine to purchase an Atlas Cross Sport and the experience was worth it. Jens was exceptional in his knowledge and more than patient with our questions. We won't hesitate to make Wellesley VW our first stop when it's time to shop again. | Read Full Review
    8/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ RSCHADT0
    Great service, prompt good communication. Work done correctly. Staff is easy to work with. Thanks! | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Woody
    Had a great experience at Wellesley VW. Jens was a great point person. Will return. | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ David Wood
    Had a great experience at Wellesley VW. Jens was a great point person. Will return | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Christian Iantosca
    Most disappointing service experience ever. Bought a new 2022 VW GTI during Covid from far away dealer. Have brought it here for warranty work several times. I Most recently the car started leaking coolant and had to be towed in. After sitting for a week before they could look at it I was told that I must’ve gotten in an accident a | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ donna kruse
    Always a pleasure doing business with Andreas Becker at Wellesley VW. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ peter.zeinoun
    Great service and communication. Karl was easy to work with and my car was ready well ahead of when they said. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ DONNAKRUSE@ICLOUD.COM
    I have been doing business with Wellesley VW for many years. Andreas Becker is my guy.! He is very knowledgeable and professional. He is honest and easy to work with. It is always a pleasure doing business with Andreas. | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Asli mohamed
    Kevin was very friendly and caring approach made the process very easy for me. I'll definitely recommend your services to my family and friends. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Catherine Johnson
    I recently visited Volkswagen Wellesley and had a highly disappointing experience with Drew in the service department. 1. Communication Issues: Drew was extremely difficult to communicate with throughout the process. 2. Oil Change Refusal: Despite being paid to perform an oil change, Drew refused to do it because my car is lowered. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Gareth Taube
    Awesome dealership! They found the color I wanted at another dealership and when the other dealer failed to deliver all the paperwork, Wellesley jumped right in to fix the problem and keep me whole. They kept me informed during a difficult situation and made sure everything was made right from a problem they had no control over. E | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Kirsten Langdon
    | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ BLEEMING
    Amazing knowledge and service value! Thank you so much for making the trip over to Wellesley worthwhile. | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ SROSEURG
    She was friendly in a professional way. Communicated well. Good and easy to work with | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ ANTHONYJANOWSKI
    Drew was great to work with. Very helpful and quick to return vehicle in great working conditions. Definitely recommend working with him. | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Allanah Loren
    Paul is a personal friend of mine so I already felt comfortable going to this dealership to buy a car. Andreas was my sales rep and he was fantastic, personable and very knowledgeable! They will look after you, I had a great buying experience. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Carol Casey
    First service visit was done with ease. The team at Wellesley VW are friendly and listen to their customers as well as offer great service. Thank you Kevin Mullin | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ MikeW
    Just bought a VW Jetta S from Eric at Wellesley Volkswagen and it was the smoothest new car buying experience I have ever had. Eric is very honest and knowledgeable and took the time to go over everything with me about the vehicle. He knew I was just looking for a base model vehicle to commute with and didn't pressure me into buying | Read Full Review
    7/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Boston Mike
    Just bought a VW Jetta S from Eric at Wellesley Volkswagen and it was the smoothest new car buying experience I have ever had. Eric is very honest and knowledgeable and took the time to go over everything with me about the vehicle. He knew I was just looking for a base model vehicle to commute with and didn't pressure me into buying | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Joe Thie
    Great experience. Drew kept me informed of the progress all the way and offered to get a free ride there at the end | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Randy Barrett
    Eric , was very patient and walked thru every question and all details in a quick , timely and complete closed loop manner . He has a great deal of knowledge on not only the car but also my registration and title questions . I am very happy with the great experience I had and would in the future be looking to him and Wellesley VW , t | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Patti Roberts
    Thanks to Andreas Becker, our salesperson for 13 years, our experience has been easy, very pleasant, and hassle free leasing our new 2024 Taos, the latest new vehicle. Fair pricing, and great service department all make Wellesley VW the only place my family would go for cars. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Jack Thompson
    I could not have asked for a better experience. I had a major issue with my car from a previous mechanic messing it up and they went out of their way to help me out. | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patti Roberts
    Thanks to Andreas Becker, our salesperson for 13 years, our experience has been easy, very pleasant, and hassle free leasing our new 2024 Taos, the latest new vehicle. Fair pricing, and great service department all make Wellesley VW the only place my family would go for cars. | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ AtlasBuyer2024
    Worked with Jens Albrecht to get a new Atlas in all all-around perfect transaction - highly recommend | Read Full Review
    7/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ben Litvak-Hinenzon
    Worked with Kevin M. to get a Jetta sport. He was fantastic to work with! Very nice guy, knowledgeable, and was able to get me a great deal. Couldn’t have asked for a better experience. | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kayleissner
    Excellent in all ways. The salesforce was very Knowledgeable and not pushy. Pleasant experience. Would highly recommend. | Read Full Review
    7/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Julia
    I was working with Drew at the service department. Excellent service and attention to details. | Read Full Review
    7/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ momulle
    Kevin Mullin: I purchased a new GTI from Wellesley VW. I was particular about what I wanted and how I would like to have the car delivered to me (e.g. no front license plate holes). Kevin worked with another dealer to "trade" for the car I specified - and made the trade happen while the car was in transit from Germany. I received the | Read Full Review
    7/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ m m
    Kevin Mullin: I purchased a new GTI from Wellesley VW. I was particular about what I wanted and how I would like to have the car delivered to me (e.g. no front license plate holes). Kevin worked with another dealer to "trade" for the car I specified - and made the trade happen while the car was in transit from Germany. I received t | Read Full Review
    7/22/2024 12:00:00 AM | Google
  • ★★★★★ Bri
    Eric was great to work with. We found what we were looking for and love our new vehicle. | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Antonio
    It's been a pleasant experience with Wellesley VW thus far. Eric Tonkonogy was nice to work with. Thank you guys. | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ S.Wilder
    I am always pleased with the amazing service I receive at Wellesley VW. the communication is fabulous! | Read Full Review
    7/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ mary.sherman
    The service at this dealership is the absolute best. I have taken my car to 2 other dealerships for service and was woefully disappointed. At Wellesley Volkswagen, they saved me thousands of dollars and I left with the peace of min that the work was well performed and my car was in good hands with this team. | Read Full Review
    7/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bobg
    Great service, even if pricey. No waiting, done on time, quality work. Will be back. | Read Full Review
    7/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Nitsan Tzur
    Friendly staff. Efficient service | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Kim E
    Drew was fantastic, as always. Great service. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Bowei Sun
    Jens is knowledgeable and patient, answering all my questions. | Read Full Review
    7/12/2024 12:00:00 AM | Google
  • ★★★★★ Bowei S
    I recently purchased a car from Wellesley VW, and the experience was outstanding. Jens was knowledgeable and patient, answering all my questions. The after-sales service has been impressive as well, with follow-up texts to ensure everything is running smoothly. | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mike
    I recently renewed my lease at this dealership. I had a great experience working with Jens Albrecht. He was very helpful in answering all questions I had about the leasing process. I would highly recommend him to anyone. | Read Full Review
    7/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ KLAVS01
    Everyone at Wellesley VW are always so friendly and helpful. Karl was great to work with and kept me informed. You feel like family when you enter! | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ cperez1176
    Jens is fantastic! This is the second car I've purchased from him, and my wife has used him as well. We were both very pleased with his customer service, quick response, and honesty. Eli in finance was also great to work with—very personable and straightforward. | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Marianna Luciano
    Amazing experience! It was the only location that had availability within the next week to change my tires and Alisha was extremely helpful dealing with the insurance and even offered me an Uber voucher to pick up my car. | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ AtlasBuyer2024
    Patient, thoughtful, excellent and all-around perfect service for our new car purchase. Would highly recommend! | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ anna.m.truscott
    Charles was excellent to work with! He helped me learn all about my new car with personalized instructions. He was very well informed on the model and made every step of the way a positive experience. | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Manqi Wu
    | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ A Parry
    Went into WellesleyVW whilst in the area to look at a Volkswagen Taos - met with Jens Albrecht who arranged a test drive after I had taken a brief look at the vehicle. Jens was a pleasure to deal with and we quickly agreed upon a fair price. At no point did I feel pressured and the whole process was done in under 2 hours. They didn't | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Scott Snelling
    Kevin M did a great job helping us to buy our VW Golf GTI SE. My wife specifically wanted a manual transmission car and he did the work to find one. She loves her new car! | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Nik Johnson
    | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ pkshiu
    Another great experience with purchasing a new VW from Wellesley Volkswagen. This is the second car I got from Jens Albrecht. He is knowledgable, low key, and efficient. He found the car I wanted within a day and gave me a fair deal with it. | Read Full Review
    7/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ scottb949
    Once again we had great service at Wellesley VW. Annual service on a car we purchased there. Karl is friendly, knowledgeable and efficient. The car was serviced and washed and we are now good to go for another year. Thank you again! | Read Full Review
    7/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ capamike
    I recently renewed my lease at this dealership. I had a great experience working with Jens Albrecht. He was very helpful in answering all questions I had about the leasing process. I would highly recommend him to anyone. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Martin Freed
    | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ Arjan Maharajan
    Employee have great communication skills. Servicing was great. | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Matthew Schulman
    The buying experience at Wellesley Volkswagen was a true pleasure, Eric Tonkonogy went out of his way to ensure that my son’s first car was exactly what he wanted and made the experience informative and fun. I couldn’t recommend Wellesley Volkswagen and Eric more highly. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ anthony.dangelo56
    Dealership was very clean. Staff was prompt and professional. Service was quick, thorough and honest. | Read Full Review
    7/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ jrose93002
    I used Andreas to help me buy my first used car! I bought a used 2021 Volkswagen Tiguan! The best experience ever! I was in and out in less than two hours. He was helpful and so was the whole team here!! Use Andreas for whatever you need!! | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ JaneP.
    FABULOUS-professional, friendly and an expertise that is 2nd to none! Drew, Heather and the mechanics who "diagnose" and do the work are OUTSTANDING! | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ scootreg
    Karl Christ was my service advisor, and he totally exceeded my expectations. He called me the next day and offered me a loaner car. The car was done earlier than I expected, and all of the work was done and covered under warrantee. Thanks Karl! | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ annfisher11
    Last week I had a service appointment for a minor issue. Karl Christ explained everything to me in great detail regarding my warranty. I walked next door for breakfast and before I even sat down, I had a text from Karl with his number in case I wanted to reach out with any questions. I received another text within 30 minutes telling | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Virginia
    An honest and pleasant car buying experience with Andreas at Wellesley VW. Every step was a breeze and the excellent treatment and deal were second to none. | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Virginia
    A car purchase experience I felt good about! The sales person, Andreas, was a joy to work with. I felt heard and not hustled. My trade in and new car sale was smooth and tailored to what I asked for. You will be happy you went there and worked with Andreas. | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ pmaestro
    I’ve been a WVW customer for 6 decades, and it has always been a superlative experience. | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Allylare
    Andreas was wonderful to work with. He helped to locate and purchase a manual transmission GTI, a car that I would not have been able to find and purchase without his expert assistance. My experience working with him and with Wellesley Volkswagen was head and shoulders about other dealerships and I would recommend them without reserv | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Krisztian Gyori
    Very friendly and helpful. They know how to communicate with deaf person!! Great service! Recommend highly!! | Read Full Review
    6/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Wlandon87
    Service appointment went very well! Karl was very helpful and my car was serviced timely and came back with a surprise car wash, all clean and shiny! | Read Full Review
    6/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jillian Reingold
    I had Andreas to help me buy my car!! This was my first car ever!! He is so helpful and so is the entire team!! I was in and out of the dealership in less than two hours. The best and easiest process and am so happy again!! | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Ray Hovsepian
    We bought four cars from Wellesley VW and our experience was great both times. Wellesley VW was the prime choice for us. Andreas Baker was very attentive to our needs and finding the best option possible for us. His depth of knowledge was evident through his confidence and polite yet highly-spirited nature. Eli and the management te | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Dawn Fournier
    I just want to give a shout to Charles at vw of Wellesley. Charles was amazing, he was kind, patient and honest. When I picked up my new car he showed me all the features and took the time to go over everything with me. I highly recommend Charles at vw of Wellesley. | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ John Prego
    Great Sales Experience | Read Full Review
    6/25/2024 12:00:00 AM | Google
  • ★★★★★ rhunt212
    Had an issue with my front end loose and wobbly feeling, went to Wellesley WV and Karl helped me out. He took care of my front and it was awesome. I tell ya my front end was thoroughly taken care of thanks to Karl. If you ever need front end service you have to see this guy! Great experience smooth and painless. Highly recommend! | Read Full Review
    6/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Adriana John
    The salesperson Eric Tonkonogy is fantastic and made the experience really easy. Eric is very knowledgeable. | Read Full Review
    6/23/2024 12:00:00 AM | Google
  • ★★★★★ Meredith Wolff
    Typically I LOATHE car shopping because car salesman can be SO slimly (let’s be real… it’s true). I’ve been to a lot of auto dealers. Michael was like an old friend. It was not high pressure at all. It was so comfortable at all. We came to a deal quickly. They gave us a very fair deal for our trade in and we picked up our new car the | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ debggreenberg
    Eric was great to work with. Would highly recommend dealing with him when purchasing your new car! | Read Full Review
    6/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ steven.rolecek
    Great experience at Wellesely Volkswagen buying a new Atlas. We worked with Jens who was friendly, straight-forward, and reachable throughout the process. Highly recommend. | Read Full Review
    6/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jeff Gladney
    Worked with Charles Pithis on buying a new Taos and couldn’t be happier about the process. A no pressure experience at Wellesley Volkswagen! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Feltus
    | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Adam F
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Richard Blakeley
    My wife and I got a flat tire on the Mass Turnpike with our Atlas on the way to New York. Called Wellesley and Mike and Dylan were very friendly and did everything he could to get us in and out of the shop in less than two hours, right before closing no less! No one at the dealership had to be as nice as they were, from Mike, Dylan, | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Carol Casey
    The team at Wellesley VW are friendly and listen to their customers as well as offer great service. Thank you Kevin Mullin | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Dwid
    Jens was great to work with, very prompt in responding to me and made the whole process very easy! | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ RICHARD@RICHARDBLAKELEY.COM
    Excellent service, and super nice people. Absolutely the best, great communication, super friendly and informative and service was quick! | Read Full Review
    6/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ BARELCORY
    Great service with Drew and Wellesley VW. Timely, answered all questions well, and very friendly. | Read Full Review
    6/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maddie
    VW Wellesley has great customer service and they always go the extra mile. Five stars. | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ JUNEMANZ
    Service was efficient and Drew was great with keeping me up to date on additional work required. | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ MELTOWN
    Everything went very smoothly. Nice, comfortable waiting area. Good explanation of the work that needed to happen. | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ ROBINYOUNGWRITING
    My preferred dealership even though there are ones closer to where I live! Everyone who works here is lovely, and they take great care of my car. Appreciated how the service was completed perfectly on time as well. | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ caitlinljbramsiepe
    Jen’s was very helpful and always available to answer all of our questions whilst making sure we got the most for what we wanted! | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ JaneP.
    Drew was amazing and the dealership is always welcoming and professional! They are patient, kind and knowledgable. | Read Full Review
    6/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ pmaestro
    My family and I have been WVW customers since the mid-1970's. And we've ALWAYS had excellent experiences. The whole team is professional, courteous, straight-forward, efficient and knowledgeable. We wouldn't-and won't- go anywhere else. | Read Full Review
    6/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ ZOEKESTIE
    I can't express how helpful and wonderful Karl and Wellesley VW was. I unfortunately had a very bad experience over the past few months with Boston VW ( would not recommend). I decided to give Wellesley VW a try to see what they could do and to say they exceeded my expectations is an understatement. They not only took amazing care of | Read Full Review
    6/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ DREWMALETZ
    This dealership is better than most. I like that they wash and clean the car. | Read Full Review
    6/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Weiseltoo
    quick story bought a car beginning of April. major leak. not ONCE did a sales manager call me. the only regular calls was from andreas!!!! being in this biz myself I find that very unprofessional!!! the service mgr called me once to day he thinks he found the leak. then crickets after that! the sales mngr was nice when I had to resig | Read Full Review
    6/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ RFXYOUNG
    Paid 190 dollars for a diagnostics that didn’t solve problem. The car was in oil change and oil cap was not tightened enough which caused engine light to come on. I tightened the oil and gas cap and engine light went out. The $190 dollars should be refunded. | Read Full Review
    6/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ vp6
    I enjoyed the walkthrough of the car features and the quick responses to all my questions via their text message service. Recommended for anyone looking for a VW in metrowest. | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ phausner
    Highly professional… This was our second opportunity to work with Andreas, and once again, a very positive one. We would unhesitatingly, recommend him.. | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Vikas Patel
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Zoe
    AMAZING! Karl my service advisor was amazing and the work they preformed saved my car. Definitely will be coming back! | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ mike.gorhan
    Great experience purchasing a certified used GTI from Wellesley VW. Everything was easy from the initial internet contact to finalizing the deal and delivery. | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ ATKINSON0
    Excellent, professional service with attention to detail and information. Subsequent work will be arranged with Drew. | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ JSWMVY
    Excellent experience, would recommend them to anyone I knew looking for service. Thanks again for everything!! | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ David Nardone
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ KROSS14
    Excellent service and customer service overall. Drew has been excellent to work with over the years and has customers' best interests at heart. | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ rick_balcom
    I always try to deal with Drew Ricci when I bring my car in for service. He's friendly and enthusiastic to work with and when the job is done he goes into great detail about what they found, what they needed to do and how everything else is looking. I sense that Mike and Alisha are the same way, but as yet I really have not had any i | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ AQ5
    Michael was great to work with. He is very patient, straight forward, knowledgeable, and efficient. Everyone at Wellesley VW was professional. | Read Full Review
    6/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Michelle_Murphy
    Jens is fabulous, this is our third time buying a car from him and seamless every time! No pressure and super knowledgeable and easy to work with. Thanks Jens!! | Read Full Review
    6/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ dpnewman22
    The team at Wellesley VW was professional, communicative, and took time to explain everything in a clear and concise manner. Very helpful. | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ dwcutchens
    Jen’s and his team were as good as German ingenuity. Very efficient and knowledgeable. | Read Full Review
    6/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ UAN824
    As always, my experience, and that of my husband, has been excellent. Everyone has always been professional and polite. The work was performed in a timely manner too. Thank you. | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ NATE.KONG34
    I enjoyed my service and working with Drew. Thanks again for the help on the car | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ SAM.POLK
    It was quick and easy to get my car fixed. Karl and the rest of the team were very nice and easy to work with. I appreciated the constant communication and fast timelines. Thanks for your help! | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ meredith.hughes719
    Eric is a pleasure to work with. No games or frills - very straight forward and made car shopping an enjoyable experience. | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ kaibarmstrong
    This is the second VW that I have purchased at this dealership. My salesperson Jens was very helpful in choosing the right car for me. Cargo space was important and he got out the tape measure and we measured my old car and then both models of the Taos. Just fine for me. Last minute when I went to pick up the white Taos I saw the blu | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ laushunpak
    I enjoyed working with my sales person (Eric Tonkonogy), he was professional and courteous. While i didn't buy a new VW, he was happy to help me with a used vehicle. I drove away with a great deal and would gladly come back for another car in the future! | Read Full Review
    6/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ ID.4 Driver
    I really enjoyed working with Jens Albrecht at Wellesley VW who was very friendly and thorough in his explanations and demonstrations of the ID.4. It’s a great car with a smooth, quiet ride with many cool customizable features. The process of leasing was seamless and easy. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Denise
    Mike along with everyone at Wellesley VW made purchasing my car a pleasurable experience. I highly recommend them! | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ AFLAHERTY32
    After a not so great experience at another VW service center, I decided to go to VW Wellesley and had an infinitely better experience. Karl was awesome and communicated with me extremely well while my car was being serviced. He let me add on a few last minute things I wanted checked out after our initial phone consultation as well. M | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ KBGIANGRASSO
    I could not be happier with my new 2024 Atlas. The car itself is the perfect size and now feels luxurious and rides like a Lexus. The absolute best value in an SUV with 3 rows. I had another great experience with Andreas at Wellesley VW. 10/10 highly recommend | Read Full Review
    5/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Paula Hyde
    I really enjoyed working with Jens Albrecht at Wellesley VW who was very friendly and thorough in his explanations and demonstrations of the ID.4. It’s a great car with a smooth, quiet ride with many cool customizable features. The process of leasing was seamless and easy. | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ Laidbackpictures
    Drew went out of his way to help with my 2018 Tiguan. Drs had been taking care of me and my car since I first kissed it from Wellesley VW in 2018. Very happy with the service! | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ mw
    Eric Tonkonogy provided an easy and honest sales experience when purchasing a used Jetta. Very happy with my decision to choose Wellesley VW! | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ donellarapier
    The team at Wellesley Volkswagen is excellent. We have been going there for years and have been very happy with the service. | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ DinoEck
    Great people, prompt & efficient service, well run place! Great service and friendly vibe. We own a number of high marque brands and their service departments are no better... | Read Full Review
    5/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ adriana4473
    They provide great service and are very friendly and helpful. I go there for all my service. | Read Full Review
    5/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Laurenmaryr
    It was a pleasure working with Michael! He has a great understanding of the vehicles and is very knowledgeable of all the features offered by Volkswagen. He took the time going through them all with me as I purchased my new Atlas and appreciated that he took the time to teach me all the new and ensure I understood versus just running | Read Full Review
    5/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mod Holiday
    Andreas is high level sales. My trade in agreement was easy and I received a fair price. I listened to his advice and I am happy I did. I will be going back to Wellesley VW when it’s time to get another vehicle. Impeccable service! | Read Full Review
    5/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ dslavinskas
    My salesperson, Eric Tonkonogy, was friendly, understanding, and very knowledgable of this car. He took the time with me to review all the features of the Atlas that I purchased. His knowledge of the car manual was amazing. No pressure, a different atmosphere than the dealerships that I visited before this purchase. | Read Full Review
    5/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ ROBIN.PRATT
    no additional feedback for you that’s not provided below. Thank you for your assistance | Read Full Review
    5/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ michaelcarlisle2
    Best car buying/dealership experience I’ve ever had. Andreas was great, no pressure and genuinely cares about getting you the car and deal you’re after. | Read Full Review
    5/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ CHRISTINE.CARRON
    Karl and the entire service team helped me get back on the road fast when my gas flap wouldn't open. Karl also helped me get caught up on all my car's pandemic-delayed servicing so the Beetle is fully roadworthy again. Much appreciated! | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ jtobasky
    Very nice dealership, service department is great, responsive to calls, timely wiht their work and friendly. | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ hbjuliani
    My second Tiquan...the dealership is wonderful, both service and sales! Always friendly, understanding, and patient. Both times, my salesperson, Eric Tonkonogy, found me the perfect VW...he is so patient and has the car manual memorized. No pressure. A different atmosphere than most dealerships. I also, service my car at the dealersh | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ erinbanty
    Excellent! Supportive, helpful and found me the car of my dreams! I love driving the carpool now. | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kbixby
    Soooo much better than service at Norwood. Alisha was amazing. Thanks so much! Appreciate it. | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Moustafa Mousa
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Michael Carlisle
    Just worked with Andreas on buying a used Audi Q8 and the experience could not have been better. There was none of the high pressure tactics I’ve gotten used to at most dealerships. We arrived at a deal I was happy with and the whole procedure from there was very smooth. I will definitely recommend Wellesley VW and Andreas specifical | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Francis Z. Kyambadde
    Great customer care. The representative was so helpful to find what I wanted. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ kmollor
    Charlie was wonderful. Best experience ever purchasing a vehicle! Personable, knowledgeable and goes above and beyond. Thank you! | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ catherineyumm
    All staffs are friendly and welcoming. Very patient. Definitely suggest friends go here. They have kids area too. | Read Full Review
    5/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ lerindelaney
    Everything was easy from start to finish and my car was ready early. Drew was very helpful! | Read Full Review
    5/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ ETHAN.FOY
    Fantastic service and transparency. They always take care to explain needs fully, keep the customer informed, and never over-charge. | Read Full Review
    5/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert D'Eramo
    Just purchased my forever car…very pleased with the purchase procedure and of course my salesperson Kevin. Great guy and patient explaining everything from bumper to bumper. This is my families third VW purchase. Robert D’Eramo | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Sam Brown
    The recent service appointment for my Tiguan at Wellesley Volkswagen went smoothly. The team there did a great job, and everything was taken care of promptly. Kudos to Sam and a Technician who serviced my SUV for the superb customer service skills and keeping my Tiguan clean. I appreciate Wellesley Volkswagen team for proactive appr | Read Full Review
    5/20/2024 12:00:00 AM | Google
  • ★★★★★ Deb S
    Eric T was super to work with. He was very knowledgeable, unhurried, no pressure and took his time explaining everything to us. Would definitely recommend him to anyone looking to purchase a vehicle. | Read Full Review
    5/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ alfredngan
    I really happy for this team because they only took half day to fix the issues. Thanks. | Read Full Review
    5/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mod Holiday
    An exceptional person. Kind, compassionate and knows his cars. Truly made me feel safe and not taken advantage of. | Read Full Review
    5/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mod Holiday
    Two words: Andreas Becker. Most important: I knew from the moment I walked inside Wellesley VW that I was NOT going to be taken advantage of. It was like doing business with family. (the family you like) Andreas knows his vehicles and cares. He is so pleasant to work with. Buying a vehicle is a big financial decision and it can be sc | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Greg Becker
    Three days ago, I completed the purchase of a new VW GTI at Wellesley VW. The entire process was an absolute pleasure, and in particular I'd like to say how much I enjoyed working with the sales consultant, Jens Albrecht - he was most informative and helpful, always followed through promptly on any matters that he said he'd take care | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Maurizio S Viano
    Nothing but good things/words for Wellesley Volkswagen in general, and for Jens Albrecht in particular. We traded in our 2014 Honda CR-V and got a snazzy 2020 Tiguan SLE. From minute one of our experience Jens was there, promptly replying my texting questions, and often anticipating what our next query would be. On time, serviceab | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ JESSICA HANSLEY
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ mv
    Nothing but good things/words for Wellesley Volkswagen in general, and for Jens Albrecht in particular. We traded in our 2014 Honda CR-V and got a snazzy 2020 Tiguan SLE. From minute one of our experience Jens was there, promptly replying my texting questions, and often anticipating what our next query would be. On time, serviceable, | Read Full Review
    5/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ gbstrat
    Throughout the entire purchase and delivery process, it was an absolute pleasure dealing with Wellesley VW and in particular the sales consultant with whom I worked, Jens Albrecht. Jens was very helpful in explaining all of the various features of the models I was considering and providing any information I needed, and he followed th | Read Full Review
    5/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ JERE.BABST
    F6uruf 9hotduig 9 f fuob pydi6sb 8gfuohf8g b8igfig kihgifob ogfifbo oggi8f I iigg8 I uudg8ih jigugh8 . | Read Full Review
    5/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ bobdohm31
    Very pleased with this dealership. Everyone we met was very nice and genuine. Eric was especially nice to work with as he was patient, funny and again very genuine. He was not pushy or really even trying to "sell" us. Just giving us the facts and the specs so that we could make are own decision. I will definitely return to this deale | Read Full Review
    5/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ MDHERTZ
    Drew was helpful in taking care of our car and getting it fixed quickly and providing high touch. | Read Full Review
    5/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Will H
    We've bought two cars here. Jens is extremely helpful and professional. Everyone I've worked with has been great. I'm also very happy with the folks in service. | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ aukang2000
    Drew’s was professional and helpful! Thanks Drew! You made the process easy. Thanks again! | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ JaneP.
    Jens is incredibly kind, patient and knowledgable. In addition, he provides exceptional customer service and follow up. THANK YOU JENS! | Read Full Review
    5/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rebecca Craig
    We bought a new 2023 ID4 in April. Eric was a good salesman to work with throughout the process. We felt like we got a good deal with the rebates and incentives that come with buying an electric vehicle. The facility was welcoming, and it's a no hassle business. I felt a little misled that there were Electrify America charging st | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ lpwilke
    I highly recommend Andreas to anyone looking for a new or used car. His friendly demeanor and expertise make him an outstanding salesman. Weltklasse Service! | Read Full Review
    5/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ kkreeder
    Everything was good. Everything was fine. Everything was good. Everything was fine. Everything was good | Read Full Review
    5/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ gary sparrow
    Service advisor was very helpful with processing my Tiguan appointment for a coolant leak. Communication was also excellent as well! And the coolant leak issue identified and repaired same day ! | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ kevin crosby
    | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Alethea P
    Karl was extremely helpful and as a result I recommended Wellesley vw to anyone | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ JJHAYES002
    Karl was very helpful and friendly. His estimate for the time required for the service was spot on. | Read Full Review
    5/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ RICHEN.ROBLES
    Drew was outstanding. He is always friendly, knowledgeable, and kept us informed. He provided remarkable service. | Read Full Review
    5/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ NARATIANG
    Top notch service. Both Drew and Alisha were very professional and provided exceptional customer service. They helped me get my brake pad replaced, which were starting to sing opera high notes every time I hit the brakes. I couldn't have been happier with their service and the results. | Read Full Review
    5/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ HAAS.ALI
    Drew was so helpful, professional and kind. I appreciate his honesty and help with my car's service, will definitely remain a customer! | Read Full Review
    5/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lisa Bontempi
    Took me this morning without an appt to check out dash message- very nice!!! Karl was SO NICE. Washed my car ! | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Janelle & Kevin
    | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Greg Becker
    | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Will Hooper
    I've bought two cars here working with Jens, and the experience has been great both times. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Customer
    Some body work was done on the car, but the electronic system was messed. The service departmen provide the fix. | Read Full Review
    5/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ jrr316
    Fantastic Service. Greeted promptly, service was explained and I was kept up to date then entire time. | Read Full Review
    5/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ jrr316
    Great Service! Greeted promptly by Karl when arriving. He quickly looked up my service appt and got me in my loaner and on my way. He called and explained the diagnosis and gave me all the options and suggestions. When the vehicle was complete, he called and went over everything in detail. On Pickup, he reviewed again and went over t | Read Full Review
    5/9/2024 12:00:00 AM | DealerRater
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