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Colonial Volkswagen of Medford

Colonial Volkswagen of Medford

★★★★★(550)read reviews
340 Mystic Avenue, Medford, MA 02155
(781) 350-3262 Ask About Our Service Specials!
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Service Offers

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    $35 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $12.50 Off Front Wiper Blade Replacement3Click Here for Details
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    $20 Off Genuine VW Battery and Installation13Click Here for Details
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    $139.95 Oil and Filter Service1Click Here for Details
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    $30 Off Spring Service Special23Click Here for Details
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    $35 Off Set of Four Tires9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 5:00 PMTues: 7:30 AM - 5:00 PMWed: 7:30 AM - 5:00 PMThur: 7:30 AM - 5:00 PMFri: 7:30 AM - 5:00 PMSat: 8:00 AM - 4:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ Angelo Mangino
    First time servicing my Atlas, great experience with Al | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Jimbennett126
    Steve is great! He made the process fun and painless. He knows his stuff and answered all of our questions. | Read Full Review
    11/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ robinch787
    Steve was very knowledgeable about the vehicle we were interested in and helpful throughout the test drive and leasing process. Super excited for our new VW! | Read Full Review
    11/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ robinch787
    Steve was very knowledgeable about the vehicle we were interested in and helpful throughout the test drive and leasing process. Super excited for our new VW! | Read Full Review
    11/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jimbennett126
    Steve is great! He made the process fun and painless. He knows his stuff and answered all of our questions. | Read Full Review
    11/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ jaytray
    Paul was an awesome salesman. He was friendly, easy going, not pushy at all, and accommodating. | Read Full Review
    11/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ jaytray
    Paul was an awesome salesman. He was friendly, easy going, not pushy at all, and accommodating. | Read Full Review
    11/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ kaylamweber
    Steve was the BEST! Great and honest guy and helped me find the perfect car for my family. | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bmello_22
    Steve was one of the best car sales reps we've ever worked with. He was patient and worked with us to make sure we got the best deal and the perfect car for us. Highly recommend! | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bmello_22
    Steve was one of the best car sales reps we've ever worked with. He was patient and worked with us to make sure we got the best deal and the perfect car for us. Highly recommend! | Read Full Review
    11/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ kaylamweber
    Steve was the BEST! Great and honest guy and helped me find the perfect car for my family. | Read Full Review
    11/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mimi
    Easy scheduling. Nice wait with snacks and tv. Chairs are not the most comfy but are not bad. Car was clean and vacuumed. Very nice | Read Full Review
    11/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ chengyanbo36
    I love the service here. I took test drives on different brands. And they did a great job. | Read Full Review
    11/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ DP
    Great Service! Again. Advisors Desk and Mechanics Shop. Considerate. Accommodating. And, fair priced.. (Online scheduling remains horrible.) | Read Full Review
    11/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ PIEBACK
    The service requested was completed expeditiously and your service representative was professionally friendly and provided any information I needed. | Read Full Review
    11/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ PIEBACK
    The service requested was completed expeditiously and your service representative was professionally friendly and provided any information I needed. | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mimi
    Easy scheduling. Nice wait with snacks and tv. Chairs are not the most comfy but are not bad. Car was clean and vacuumed. Very nice | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ DP
    Great Service! Again. Advisors Desk and Mechanics Shop. Considerate. Accommodating. And, fair priced.. (Online scheduling remains horrible.) | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ chengyanbo36
    I love the service here. I took test drives on different brands. And they did a great job. | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sam Amleh
    I came in for a recall on my 2018 Atlas and had a great experience. They had the part I needed replaced ready upon my arrival at the shop and offered me a loaner car while my car was being worked on. They called me a day later to let me know my car was ready for pickup. Overall, I was highly satisfied with the professionalism of the | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ J L
    Sales team, especially Paul Lazzaro, is great. I have bought two cars from Paul and will continue to do so. He is friendly, personable, and trustworthy. He is very knowledgeable and will make sure you get a car that suits your needs. Service team used to be the best. I have been a customer for 15 years since their old location furth | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Caswell
    My experience purchasing my new car at colonial VW from Greg Cohen was nothing short of exceptional. From the moment I inquired online, through the welcoming atmosphere upon arrival, to the seamless test drive, and the transparent negotiation and financing process, every step was handled with professionalism and genuine care. ensuri | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ ANDYJB45
    Service was completed in a reasonable time and no problems have been noticed. I am satisfied. | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ ANDYJB45
    Service was completed in a reasonable time and no problems have been noticed. I am satisfied. | Read Full Review
    11/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Daniel Kwong
    The visit was so professional like Dan Swartz, Anton Mitchell, Al and Frank. Really appreciated the way they handled my car issues. | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ manotto
    The experience was great overall. I first reached out online while searching for options and Steve replied back instantly. | Read Full Review
    11/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ manotto
    The experience was great overall. I first reached out online while searching for options and Steve replied back instantly. | Read Full Review
    11/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ wanlmin96
    professional, helpful. the new vehicle was defective at pickup, but they arranged repairmen timely to have it fixed. | Read Full Review
    11/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ wanlmin96
    professional, helpful. the new vehicle was defective at pickup, but they arranged repairmen timely to have it fixed. | Read Full Review
    11/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jessie Cash
    Just bought my 3rd VW from Greg at the Medford location. Always a great experience. The all the people I have interacted with at this location are always helpful & friendly! | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Silas Boxer
    I've lived in three seperate states and had work done through three different VW locations, this one has been the best by far. Dan Swartz was great to work with and went above and beyond in his communication and getting me a loaner car while mine was being repaired. Mechanic's provided video and text updates of their findings and rec | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ mkrigman
    This was the easiest car transaction I’ve ever had to do. Volkswagen Medford was wonderful. Everybody was very helpful. I would highly recommend them. | Read Full Review
    11/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ mkrigman
    This was the easiest car transaction I’ve ever had to do. Volkswagen Medford was wonderful. Everybody was very helpful. I would highly recommend them. | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ ALIAS
    Everything was fine except the just under two hours it took to get an oil change that I had an appointment for and showed up early for. Two hours is unacceptable, especially with an appointment. | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ ALIAS
    Everything was fine except the just under two hours it took to get an oil change that I had an appointment for and showed up early for. Two hours is unacceptable, especially with an appointment. | Read Full Review
    11/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ brownie.les
    Stopped in to the service department with a minor tire pressure issue which was courteously & promptly attended to. | Read Full Review
    11/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sailor Woman
    I had this thumping in my rear tire, I thought, which turned out to be the brakes. I knew the thumping was not right but the car has only 18000 miles. But as a safety issue I had them replaced. Now I feel more secure in the car. Chris was very professional and succinct. I now should be all set till my next year check up. All is well | Read Full Review
    11/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ brownie.les
    Stopped in to the service department with a minor tire pressure issue which was courteously & promptly attended to. | Read Full Review
    11/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sailor Woman
    I had this thumping in my rear tire, I thought, which turned out to be the brakes. I knew the thumping was not right but the car has only 18000 miles. But as a safety issue I had them replaced. Now I feel more secure in the car. Chris was very professional and succinct. I now should be all set till my next year check up. All is well | Read Full Review
    11/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Macy Kwan
    I came in for my 20k mileage check. Chris was absolutely professional, and always made sure to keep me updated. He’s super kind and it’s people like Chris - that make me feel valued coming in/back. VW Medford is such a hidden gem. Everybody is so kind and helpful!! | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Alham Ahmadzai
    The experience was great overall. I first reached out online while searching for options for my in-laws, and Daniel not only replied back very quickly but was able to answer all of my questions via call and text which helped made things much easier! I appreciated that he took the time to say hi in person and thank us for the purchase | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ LH
    Excellent service as always. Al was thorough and a pleasure to deal with. They fit me in on short notice, made some quick repairs, outfitted my vehicle with new tires and turned it around quickly with impeccable attention to detail. I highly recommend Colonial any chance I get. | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ valyamur
    It's a very good station Medford Colonial Volkswagen. And excellent craftsmen Fast and quality service | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ rliu10304
    Good service and very responsive to any questions I had. I test drove the car a couple times, knew what I wanted, and they worked with me to get the color I wanted as well. I'd work with their sales team again. | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ rliu10304
    Good service and very responsive to any questions I had. I test drove the car a couple times, knew what I wanted, and they worked with me to get the color I wanted as well. I'd work with their sales team again. | Read Full Review
    11/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Alham Ahmadzai
    The experience was great overall. I first reached out online while searching for options for my in-laws, and Daniel not only replied back very quickly but was able to answer all of my questions via call and text which helped made things much easier! I appreciated that he took the time to say hi in person and thank us for the purchase | Read Full Review
    11/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ valyamur
    It's a very good station Medford Colonial Volkswagen. And excellent craftsmen Fast and quality service | Read Full Review
    11/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ LH
    Excellent service as always. Al was thorough and a pleasure to deal with. They fit me in on short notice, made some quick repairs, outfitted my vehicle with new tires and turned it around quickly with impeccable attention to detail. I highly recommend Colonial any chance I get. | Read Full Review
    11/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ Nick Marchitelli
    I worked with Chris at the medford location. He made the process of getting work done straightforward. We booked appointments via SMS which made the process stress free. Thanks Chris! | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Lee Hopkins
    Excellent service as always. Al was thorough and a pleasure to deal with. They fit me in on short notice, made some quick repairs, outfitted my vehicle with new tires and turned it around quickly with impeccable attention to detail. I highly recommend Colonial any chance I get. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ abdahsiwfi
    From the moment I arrived, the staff greeted me warmly without being pushy. Steven- the salesperson took the time to show me different features, even letting me take a test drive. I appreciated how patient he was, answering all my questions thoroughly. The atmosphere felt relaxed, and I never felt rushed. In the end, I drove away not | Read Full Review
    11/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ MOAZZAM.AZIZ
    Excellent service, communication and follow up. Dan was very thorough and coordinated the work efficiently and effectively. Recommended this VW to a colleague because of my continued satisfaction and quality of service | Read Full Review
    11/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ MOAZZAM.AZIZ
    Excellent service, communication and follow up. Dan was very thorough and coordinated the work efficiently and effectively. Recommended this VW to a colleague because of my continued satisfaction and quality of service | Read Full Review
    11/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ abdahsiwfi
    From the moment I arrived, the staff greeted me warmly without being pushy. Steven- the salesperson took the time to show me different features, even letting me take a test drive. I appreciated how patient he was, answering all my questions thoroughly. The atmosphere felt relaxed, and I never felt rushed. In the end, I drove away not | Read Full Review
    11/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ franko.marku
    I met David. He was a very correct and kind man. He was patient and helped me with everything. The Honda I got was very good. | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ michaelopi
    Always very responsive to any of my inquiries. Gave also a good rebate and helped me through the whole process.. | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ michaelopi
    Always very responsive to any of my inquiries. Gave also a good rebate and helped me through the whole process.. | Read Full Review
    11/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ franko.marku
    I met David. He was a very correct and kind man. He was patient and helped me with everything. The Honda I got was very good. | Read Full Review
    11/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ nwysor
    Greg was great. I had passed on a car in the lot a few weeks earlier and he reached back out to let me know another one had come in and it was perfect. | Read Full Review
    10/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ lgv27
    Colonial Volkswagen of Medford had exceptional customer service and fit me in extremely quickly even though I didn’t have an appointment. | Read Full Review
    10/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ lgv27
    Colonial Volkswagen of Medford had exceptional customer service and fit me in extremely quickly even though I didn’t have an appointment. | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ nwysor
    Greg was great. I had passed on a car in the lot a few weeks earlier and he reached back out to let me know another one had come in and it was perfect. | Read Full Review
    10/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Valentina Mur
    very professional staff and excellent servic | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ tara shankar (tararsh)
    Frank D, who manages the service department is a class act, true to his word and low drama. | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Makenzie Hines
    I've been leasing vehicles for the last 6 years and my previous lease was up this month. I'd been a loyal Mazda customer for years but their prices have become outrageous, the quality of the vehicles does not match what you are paying, and the sales people I spoke to were rude and untrustworthy so I decided to check out other options | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ GSMUNROE
    Your computer survey is not user-friendly. I refer to the password problem. This is the fourth time I have had to write a review. I am very happy with my four new tires - it was a special, three tires at cost and the fourth for $1. The car drives very nicely and the tires look wonderful. My overall experience was excellent. Everyone | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ andrew.e.keller
    Dan was excellent, great service and communication and very fast. Really appreciate him taking care of me. | Read Full Review
    10/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ GSMUNROE
    Your computer survey is not user-friendly. I refer to the password problem. This is the fourth time I have had to write a review. I am very happy with my four new tires - it was a special, three tires at cost and the fourth for $1. The car drives very nicely and the tires look wonderful. My overall experience was excellent. Everyone | Read Full Review
    10/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ andrew.e.keller
    Dan was excellent, great service and communication and very fast. Really appreciate him taking care of me. | Read Full Review
    10/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ cjonmon
    Very easy purchase transaction. They were very good at communication through out the process. Did what they said they would do. | Read Full Review
    10/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ cjonmon
    Very easy purchase transaction. They were very good at communication through out the process. Did what they said they would do. | Read Full Review
    10/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Carol Montijo
    Steve(n)? The tech was awesome and helpful when showing the video during service. I appreciate the honesty, guys! Thank y??u all... | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Viveiros
    | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ SantanaFirpo
    The mechanical services is ok but the customer services need to improved, When calling you, they do not provide information, they do not return calls when you call for info about your car. | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ mark winkeller
    Quick and professional | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Vladimir Antonov
    Great service, respectful and honest staff. I can always count on getting best out of best with them. | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ MVITIELLO60
    Quick and easy process wanted for my cat and was very quick definitely will do business again | Read Full Review
    10/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ tony.zanon24
    The best dealership Medford all ways they know my name and take care business specially Dan at service desk I keep come back because of Dan | Read Full Review
    10/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ AI.MASUZAWADAVENPORT
    VW Medford has great and professional services every time I lease the car past 15 years! | Read Full Review
    10/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ tony.zanon24
    The best dealership Medford all ways they know my name and take care business specially Dan at service desk I keep come back because of Dan | Read Full Review
    10/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ AI.MASUZAWADAVENPORT
    VW Medford has great and professional services every time I lease the car past 15 years! | Read Full Review
    10/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ SROSZLER
    The Medford VW dealership is always efficient and friendly, getting us back on the road asap. | Read Full Review
    10/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ SubaruSti
    Excellent experience! Greg is a true VW enthusiast with extensive knowledge when it comes to R’s, friendly and professional. Jason , Stephanie and then we’re all great to work with from the first communication with an email till you sign papers :). No pressure at buying the car and they make sure everything was to my liking. | Read Full Review
    10/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ mrizzman
    Very pleasant , easy to talk to! did not feel pressured and truly appreciated his honesty! | Read Full Review
    10/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mperfetti21
    Steve was extremely helpful in the leasing of our new Atlas cross sport. He was funny yet knowledgeable about the vehicle. Overall a great experience! | Read Full Review
    10/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ SROSZLER
    The Medford VW dealership is always efficient and friendly, getting us back on the road asap. | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ SubaruSti
    Excellent experience! Greg is a true VW enthusiast with extensive knowledge when it comes to R’s, friendly and professional. Jason , Stephanie and then we’re all great to work with from the first communication with an email till you sign papers :). No pressure at buying the car and they make sure everything was to my liking. | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mperfetti21
    Steve was extremely helpful in the leasing of our new Atlas cross sport. He was funny yet knowledgeable about the vehicle. Overall a great experience! | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ mrizzman
    Very pleasant , easy to talk to! did not feel pressured and truly appreciated his honesty! | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Roger Evee
    The service department was quick to respond to the issue with my car. The repairs were completed before the it was scheduled for. The price for the repair was reasonable also. Chris assured me what was needed at the time and could be costly if those repairs wasn’t done at the time. Thank you, VW and the service department for your se | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Phil Kenealy
    | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ dmaho1211
    Easy and simple. Kasey was a pleasure to work with. I am happy with the process | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ rtj
    Great customer service. Would purchase from Colonial again in the future. Much better than the last dealership I had to deal with | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ REALBIGCAESAR
    Staff provided excellent service as always. Enjoyed my visit & appreciate the professionalism of the staff. Thanks -pn | Read Full Review
    10/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ REALBIGCAESAR
    Staff provided excellent service as always. Enjoyed my visit & appreciate the professionalism of the staff. Thanks -pn | Read Full Review
    10/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ rtj
    Great customer service. Would purchase from Colonial again in the future. Much better than the last dealership I had to deal with | Read Full Review
    10/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ dmaho1211
    Easy and simple. Kasey was a pleasure to work with. I am happy with the process | Read Full Review
    10/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ CMARSHACC
    Great service all around!!! Have been going there for years and my whole family has purchased Vokswagen’s from there | Read Full Review
    10/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ MOAZZAM.AZIZ
    Dan Swartz provides very good customer service and communication is always clear about service needs and coordination. The work done on the vehicle appears to be excellent quality. | Read Full Review
    10/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ MOAZZAM.AZIZ
    Dan Swartz provides very good customer service and communication is always clear about service needs and coordination. The work done on the vehicle appears to be excellent quality. | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ CMARSHACC
    Great service all around!!! Have been going there for years and my whole family has purchased Vokswagen’s from there | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ abhishek nainani
    Qualified staff. Great experience | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ BRETTONMULDER
    Great service. Prompt communication about the work needed on the VW abs helped arrange for a ride home. Thank you. | Read Full Review
    10/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ BRETTONMULDER
    Great service. Prompt communication about the work needed on the VW abs helped arrange for a ride home. Thank you. | Read Full Review
    10/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ dcolucciello
    Frank was very welcoming when I walked into the service department. He was very nice | Read Full Review
    10/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ dcolucciello
    Frank was very welcoming when I walked into the service department. He was very nice | Read Full Review
    10/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hannah Wang
    | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Simon Armen
    Greg was very helpful with getting me in my new VW. Handled all the paperwork quickly and efficiently | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Ali Cline
    i just signed my third lease with greg cohen at medford vw. he is a pleasure to work with, knowledgeable, professional and honest! highly recommend! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Domenic Garofalo
    Bought a Tiguan from here. Keven helped me with everything I needed and was super accommodating to all of my specific needs. His dedication to customer service is applaudable. Every single part of the process went so smoothly and I could not ask for a better experience at a dealership. So happy with my choice! | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Elaine Buckholtz
    | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ notions
    We purchased a new Tiguan that had an issue with the Car Net app. The fix was delayed not by the dealership but by Volkswagens support. A special thanks the Jason for spending the time with us and explaining the process. Then he pro-actively ordered the part that need to be replaced. We also want to thank Paul Lazzaro and Frank for t | Read Full Review
    10/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ MARANDAHONG
    Steven Tkaczyk shows a professional and trustable car's dealer My purchase a new car and trade in old car were easy going. | Read Full Review
    10/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ ralphdalleva
    Very nice group to work with ! Nassar was a excellent salesman very informative and honest | Read Full Review
    10/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ ellie.a.wilson
    I had a positive experience at this dealership! Everyone was helpful and I never felt pushed into anything. | Read Full Review
    10/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ notions
    We purchased a new Tiguan that had an issue with the Car Net app. The fix was delayed not by the dealership but by Volkswagens support. A special thanks the Jason for spending the time with us and explaining the process. Then he pro-actively ordered the part that need to be replaced. We also want to thank Paul Lazzaro and Frank for t | Read Full Review
    10/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ ellie.a.wilson
    I had a positive experience at this dealership! Everyone was helpful and I never felt pushed into anything. | Read Full Review
    10/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ MARANDAHONG
    Steven Tkaczyk shows a professional and trustable car's dealer My purchase a new car and trade in old car were easy going. | Read Full Review
    10/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ ralphdalleva
    Very nice group to work with ! Nassar was a excellent salesman very informative and honest | Read Full Review
    10/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ Brandon Spirito
    UPDATE: VW towed the car back and we're able to fix the issue. They took full responsibility and owned up to the mistake. People make mistakes and VW was able to make things right. They have great customer service but I am still unsure if I would use them for future service at this time. ---- Had a brake job and my wife noticed a sc | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Natasha Rufo
    I use to work there. Good staff great place to buy a car. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Dawit Gelaye
    | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Michael Hewitt
    | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Domenic Martucci
    Great Service Great People | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Josh White
    I have been bringing my car here for years, and I’ve always had great experiences with the service department. They tend to be a little more expensive than chain repair shops, but in my experience, they use higher quality parts and thoroughly fix any issues that come up. I especially appreciate the videos they send for each service s | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ James Limone
    | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Maureen Aquino
    | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ andrea1545
    Honest, quick, efficient. Greg had good follow up when they were trying to secure my car | Read Full Review
    10/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ andrea1545
    Honest, quick, efficient. Greg had good follow up when they were trying to secure my car | Read Full Review
    10/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ rove069
    The service there has be great to my liking. It easy for me to drop off with free drop-off to the T. | Read Full Review
    10/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ rove069
    The service there has be great to my liking. It easy for me to drop off with free drop-off to the T. | Read Full Review
    10/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gary Roche-Bernard
    Easy check-in, very accommodating. Good communication. Thorough explanation of service when picking up. | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ JAMESMITCHELL6
    The Medford VW Dealership was where my husband and I shopped for a car—that was our 2010 VW Golf, which was and still is a peach of a car and I am grateful that the same VW Dealership takes such good care of my car. I’m strange enough to love a car. I kiss it every day, even if I go nowhere. It is so fantastic it will probably last m | Read Full Review
    10/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ MOAZZAM.AZIZ
    Excellent service, quality of work and a staff that provides good communication. Dan and Chris were very helpful and professional | Read Full Review
    10/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ jpelle70
    Dan at colonial VW in Medford is the best. Great service when dropping off car for service. | Read Full Review
    10/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ jpelle70
    Dan at colonial VW in Medford is the best. Great service when dropping off car for service. | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ JAMESMITCHELL6
    The Medford VW Dealership was where my husband and I shopped for a car—that was our 2010 VW Golf, which was and still is a peach of a car and I am grateful that the same VW Dealership takes such good care of my car. I’m strange enough to love a car. I kiss it every day, even if I go nowhere. It is so fantastic it will probably last m | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ MOAZZAM.AZIZ
    Excellent service, quality of work and a staff that provides good communication. Dan and Chris were very helpful and professional | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ HOSPMKTSOL
    Very disappointing waste of time and money. The warning light came on, cost me $195 to diagnose a week later when I was able to get an appointment, and nothing was found wrong. I feel completely ripped off. | Read Full Review
    10/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ HOSPMKTSOL
    Very disappointing waste of time and money. The warning light came on, cost me $195 to diagnose a week later when I was able to get an appointment, and nothing was found wrong. I feel completely ripped off. | Read Full Review
    10/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Corey LeBlanc
    Service was great when first I bought my car from them but as the years have gone by it's gone way downhill. Overpriced, rude and dismissive staff when you try to explain an issue with your car. Taking my business elsewhere. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ list.charlotte
    They did a great job, communicated well, very straightforward. A great surprise car wash during service! | Read Full Review
    10/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ list.charlotte
    They did a great job, communicated well, very straightforward. A great surprise car wash during service! | Read Full Review
    10/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rheanna Mertens
    Clear communication from Chris, as soon as I walked in the door. Very patient and kind as I was explaining an issue with my vehicle. Called me to update along the way and quickly “got me out the door” as soon as my vehicle was complete. Additionally, the total was significantly higher than he quoted, he did his best to (unexpectedly) | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Pontus Ørning
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Shakes 617
    Brought my vehicle in for a maintenance service. They sent me a video about the service they did on my car ( that was awesome) I even got a free car wash with the service ???????? I would highly recommend this dealership to my friends and family. | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Anya
    Steve is exceptional and makes the car buying process a fun, informative, straight forward process. Big thanks to Greg as well - so impressive how much you know about all things V-dub. Thank you guys! | Read Full Review
    9/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ SHANITAM76
    They always care for you and ensure you know all your options. I always feel like I am with family when I am here. I am very thankful. | Read Full Review
    9/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ SHANITAM76
    They always care for you and ensure you know all your options. I always feel like I am with family when I am here. I am very thankful. | Read Full Review
    9/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ Anya
    Steve is exceptional and makes the car buying process a fun, informative, straight forward process. Big thanks to Greg as well - so impressive how much you know about all things V-dub. Thank you guys! | Read Full Review
    9/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ matthewp6288
    Good pricing and follow up. Nasser was very helpfully and responsive to our requests overall. | Read Full Review
    9/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ matthewp6288
    Good pricing and follow up. Nasser was very helpfully and responsive to our requests overall. | Read Full Review
    9/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ lendellglj
    Dave and his team were really helpful and understanding. This process was smooth. I am thankful for everyones help | Read Full Review
    9/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ lendellglj
    Dave and his team were really helpful and understanding. This process was smooth. I am thankful for everyones help | Read Full Review
    9/26/2024 12:00:00 AM | Cars.com
  • ★★★★★ Brandon Spirito
    DO NOT COME HERE! I REPEAT, DO NOT COME HERE. Had a brake job and my wife noticed a scraping noise from the brakes. I was busy and chalked it up to them being new and needing to be worn in. BOY WAS I WRONG. I later inspected the brakes and noticed half of the brake caliper touching the inside of the rim. My wife and child could have | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Laura Schifman
    Took my 2017 GTI for a recall and ended up having breaks done as well. Not only did the car reek of gas after replacing the suction jet pump and it took several days for the smell to dissipate, but the break caliper on the left side was loose. Unbelievable. I've never had awful and unreliable service like this that results in the car | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Julian Serrao
    Very professional experiences with the service department recently. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Sandy
    Professional and friendly and willing to stay late and work with the customer to make them happy! | Read Full Review
    9/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ lisapanich
    I found everyone that I dealt with very helpful, compassionate and honest. Not the typical characterization of car dealers, thankfully. This was my second dealership I visited in order to buy the car I wanted. My previous experience with the first dealt was the exact opposite. They promised me and then reversed themselves. | Read Full Review
    9/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ lisapanich
    I found everyone that I dealt with very helpful, compassionate and honest. Not the typical characterization of car dealers, thankfully. This was my second dealership I visited in order to buy the car I wanted. My previous experience with the first dealt was the exact opposite. They promised me and then reversed themselves. | Read Full Review
    9/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sandy
    Professional and friendly and willing to stay late and work with the customer to make them happy! | Read Full Review
    9/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ L.STACKHOUSE
    The staff was helpful. I received notification reminder which I appreciated and updates with process. | Read Full Review
    9/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ L.STACKHOUSE
    The staff was helpful. I received notification reminder which I appreciated and updates with process. | Read Full Review
    9/24/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ron Frank
    Dan is always helpful, clear, and very responsive. I love being able to text back and forth too. | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth Kwiatkowski
    Dan explained all services, car was ready on time. Thank you | Read Full Review
    9/23/2024 12:00:00 AM | Google
  • ★★★★★ grwaddington
    I was well taken care of by Chris Mayer. I will use this service center again in the future. | Read Full Review
    9/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ grwaddington
    I was well taken care of by Chris Mayer. I will use this service center again in the future. | Read Full Review
    9/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bretton Mulder
    | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Nancy Lee
    I had an incredible experience with coastal volkswagon in Hanover - a special thank you to Joe, Dave, Evan and John I especially want to speak to Evans professionalism - from start to finish his attention to my purchase was continuous - he understood my questions and answered them fully - he knew the Tiguan model thoroughly - this | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Gregory Kochmann
    Everyone was very helpful and professional. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ mahmoud ahmed
    Went there for a recall. They were quick and professional. Have a nice waiting area with coffee and vending machines. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Kenneth Kwiatkowski
    | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ jaouadelachqar
    I bought the car in 2021. I go to the dealer every month to fix it. | Read Full Review
    9/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ jaouadelachqar
    I bought the car in 2021. I go to the dealer every month to fix it. | Read Full Review
    9/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mark S.
    This is my 4th purchase from Greg, and the folks of VW of Medford. If your in the market for a new vehicle, and looking for a dealership that is clean and has a friendly environment. A sales person that will take the time, answer all your question, is not pushy, and has great VW knowledge. I can't think of a better person than Mr. Gr | Read Full Review
    9/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ labedford
    Always enjoy the staff and service. Have been going here for years and always great. | Read Full Review
    9/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ labedford
    Always enjoy the staff and service. Have been going here for years and always great. | Read Full Review
    9/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mark S.
    This is my 4th purchase from Greg, and the folks of VW of Medford. If your in the market for a new vehicle, and looking for a dealership that is clean and has a friendly environment. A sales person that will take the time, answer all your question, is not pushy, and has great VW knowledge. I can't think of a better person than Mr. Gr | Read Full Review
    9/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Matthew St. Onge
    The service department was ready for me when I arrived at the appointed time and the work on my ID.4 was done efficiently and successfully. | Read Full Review
    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Carolyn Pesce
    Service was quick and waiting area was clean allowed me the ability to work remotely. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Ruppart
    This service department is always communicative, quick and does quality work. One of the best I have ever dealt with. | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Jones
    | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Joyce
    | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ bill@andoverrenovation.com
    Great service Greg was an excellent sales representative and took care of everything Would definitely recommend to others | Read Full Review
    9/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ bill@andoverrenovation.com
    Great service Greg was an excellent sales representative and took care of everything Would definitely recommend to others | Read Full Review
    9/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ thom.delano
    Absolute best buying experience I've had in 40 years. And I've bought probably 15 0r 16 cars in that time. | Read Full Review
    9/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ thom.delano
    Absolute best buying experience I've had in 40 years. And I've bought probably 15 0r 16 cars in that time. | Read Full Review
    9/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ cat_boucher
    They were very honest about the availability and cost of vehicles. I didn't have to negotiate to a fair price as was happening with other dealers. | Read Full Review
    9/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ cat_boucher
    They were very honest about the availability and cost of vehicles. I didn't have to negotiate to a fair price as was happening with other dealers. | Read Full Review
    9/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ashley Ochoa
    | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Costa
    I absolutely loved the way I was treated right from when I walked in Paul was an absolute joy to work with and I’m so thankful for how much he has helped me | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ JUDY13OBRIEN
    I am always pleased with the team at Colonial VW in Medford. The team is great and the building is always very clean and organized. I recommend them highly. | Read Full Review
    9/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ sheri50
    Frank was extremely helpful and went out of his way to assist me and made sure my car was completed in a timely manner | Read Full Review
    9/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ JUDY13OBRIEN
    I am always pleased with the team at Colonial VW in Medford. The team is great and the building is always very clean and organized. I recommend them highly. | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ sheri50
    Frank was extremely helpful and went out of his way to assist me and made sure my car was completed in a timely manner | Read Full Review
    9/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ FRIZZY164
    Paul is a true professional and a great guy. Knows his stuff. I’ve bought several cars from him and will continue to do so! Thank you. | Read Full Review
    9/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ FRIZZY164
    Paul is a true professional and a great guy. Knows his stuff. I’ve bought several cars from him and will continue to do so! Thank you. | Read Full Review
    9/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ruby21
    Keven is fantastic, I cannot recommend him enough. He is very professional, attentive and thorough. This is my second lease going through VW Medford and using Keven. The entire process was very smooth and fast, I was able to trade in my old vehicle and drive off with my new one within hours the same day. During what can be a stressfu | Read Full Review
    9/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ marymmooney4
    Dan was great in helping to figure out a slight squeaking noise. I was extremely happy with the outcome. Thank you | Read Full Review
    9/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ruby21
    Keven is fantastic, I cannot recommend him enough. He is very professional, attentive and thorough. This is my second lease going through VW Medford and using Keven. The entire process was very smooth and fast, I was able to trade in my old vehicle and drive off with my new one within hours the same day. During what can be a stressfu | Read Full Review
    9/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ marymmooney4
    Dan was great in helping to figure out a slight squeaking noise. I was extremely happy with the outcome. Thank you | Read Full Review
    9/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ nixonprintemps2
    I had no complaints, the service provided was excellent. I will definitely recommend to anyone looking. Thank you so much guys for your work ethic. Best | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ nixonprintemps2
    I had no complaints, the service provided was excellent. I will definitely recommend to anyone looking. Thank you so much guys for your work ethic. Best | Read Full Review
    9/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ fpetew
    Very thorough and professional will continue to use this dealer for service in the future | Read Full Review
    9/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ luzescribano27
    My experience was really good, thank you so much for your help. Have a nice day | Read Full Review
    9/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ fpetew
    Very thorough and professional will continue to use this dealer for service in the future | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ luzescribano27
    My experience was really good, thank you so much for your help. Have a nice day | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ jamesmatsiko
    It was good, good reception, good customer service, the service was excellent I hope I will get the same service when I bring it back self paid service | Read Full Review
    9/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ jamesmatsiko
    It was good, good reception, good customer service, the service was excellent I hope I will get the same service when I bring it back self paid service | Read Full Review
    9/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ tahoe2321
    This is the second vehicle my wife and I have purchased through Steve. He is a true professional who makes this process so easy with no pressure. He is one of the best car salesman I have ever worked with. | Read Full Review
    9/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ tahoe2321
    This is the second vehicle my wife and I have purchased through Steve. He is a true professional who makes this process so easy with no pressure. He is one of the best car salesman I have ever worked with. | Read Full Review
    9/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ steven caranfa
    I took my 21 year old daughter to buy her 1st brand new car to Colonial VW. Over the years family and friends have bought/leased 20+ cars from them. I can’t say enough about the Sales dept. Paul Lazzaro and Jason Giacoppo are the best in the business and made the deal as easy as possible. Both were able to answer any and every ques | Read Full Review
    9/2/2024 12:00:00 AM | Google
  • ★★★★★ henlina
    Colonial is my go-to VW dealer in Massachusetts. The staff are consistently courteous and low-pressure. The inventory is excellent. Start-to-finish, the purchasing process takes just over two hours, which is (really) fast in my experience. And the service department is wonderful. Convenience, price, and service cannot be beat. | Read Full Review
    9/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ henlina
    Colonial is my go-to VW dealer in Massachusetts. The staff are consistently courteous and low-pressure. The inventory is excellent. Start-to-finish, the purchasing process takes just over two hours, which is (really) fast in my experience. And the service department is wonderful. Convenience, price, and service cannot be beat. | Read Full Review
    9/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ BDAETSCH
    Colonial VW is always respectful of my time with a clean waiting room. Dan is always so helpful and understanding. We get all our services done here. | Read Full Review
    8/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Gordonfitz55
    Steven was an extraordinary and well informed sales rep! An awfully decent bloke! We are very happy with our new car. | Read Full Review
    8/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ BDAETSCH
    Colonial VW is always respectful of my time with a clean waiting room. Dan is always so helpful and understanding. We get all our services done here. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Gordonfitz55
    Steven was an extraordinary and well informed sales rep! An awfully decent bloke! We are very happy with our new car. | Read Full Review
    8/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ mdonovan53173
    Josh went above and beyond!!! Very informative and knowledgeable about vehicle and the lease process. | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ mdonovan53173
    Josh went above and beyond!!! Very informative and knowledgeable about vehicle and the lease process. | Read Full Review
    8/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ Helenapetras
    My family has been going to Colonial VW in Medford for years and I’m so grateful we found Paul. He has helped me and my family with multiple leases and car sales, and he genuinely cares about his customers. He always goes above and beyond and makes the process so easy. Highly recommend working with Paul and the rest of the staff at C | Read Full Review
    8/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ laura.mariomartins
    They are very professional, friendly and helpful. Every time I have a problem with my lease or a question, I get help right away! | Read Full Review
    8/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ laura.mariomartins
    They are very professional, friendly and helpful. Every time I have a problem with my lease or a question, I get help right away! | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Helenapetras
    My family has been going to Colonial VW in Medford for years and I’m so grateful we found Paul. He has helped me and my family with multiple leases and car sales, and he genuinely cares about his customers. He always goes above and beyond and makes the process so easy. Highly recommend working with Paul and the rest of the staff at C | Read Full Review
    8/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Philip Sieg
    Friendly and exceptional service! | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ Helena Petras
    My family has been going to Colonial VW in Medford for years and I’m so grateful we found Paul. He has helped me and my family with multiple leases and car sales, and he genuinely cares about his customers. He always goes above and beyond and makes the process so easy. Highly recommend working with Paul and the rest of the staff at C | Read Full Review
    8/28/2024 12:00:00 AM | Google
  • ★★★★★ jkel831
    If you want a VW then head to Colonial in Medford!!! My initial contact following an online inquiry was with Dan Goodman who was very friendly and helpful without adding any pressure. When I went into the dealer, I worked with Paul Lazzaro and I truly cannot say enough about wonderful he is. He’s a genuine guy who’s honest, upfront a | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ keyaral
    Dealership was extremely helpful and welcoming! Employees are A+ all around. Couldn't have asked for a better experience! | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ jkel831
    If you want a VW then head to Colonial in Medford!!! My initial contact following an online inquiry was with Dan Goodman who was very friendly and helpful without adding any pressure. When I went into the dealer, I worked with Paul Lazzaro and I truly cannot say enough about wonderful he is. He’s a genuine guy who’s honest, upfront a | Read Full Review
    8/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ keyaral
    Dealership was extremely helpful and welcoming! Employees are A+ all around. Couldn't have asked for a better experience! | Read Full Review
    8/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jamie Jordan
    If you want a VW then head to Colonial in Medford!!! My initial contact following an online inquiry was with Dan Goodman who was very friendly and helpful without adding any pressure. When I went into the dealer, I worked with Paul Lazzaro and I truly cannot say enough about wonderful he is. He’s a genuine guy who’s honest, upfront a | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Scott Maki
    Paul was amazing. We found a 21 Tiguan SE that was perfect. The process was simple and easy. Great price and exceptional team at VW Medford. Highly Recommend | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Murphy
    | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Fionna McQueen
    Amazing service with Greg, Dan and John! Fabulous team and even better cars! | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ djhoulton
    Easy communication, trustworthy, respected the lead times and were very helpful from beginning to the end. | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jarrodswain6
    I worked with Steve Warren on my very first car purchase. He made this process extremely smooth and easy and was very professional. | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ DP
    Colonial VW Medford delivered again! Out on a Saturday morning, suddenly got red light and message: Battery Not Charging. Drove cautiously to not-far-away Colonial VW. Al fit me in, and Service cleaned and fixed. Including video and photo of problem. While I waited, cup of coffee and took a walk. Saved the day! | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ johnjseremetis
    sales, service and the parts departments are without a doubt the best of the best ! would never go to a competing "dealership" ever | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jarrodswain6
    I worked with Steve Warren on my very first car purchase. He made this process extremely smooth and easy and was very professional. | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ djhoulton
    Easy communication, trustworthy, respected the lead times and were very helpful from beginning to the end. | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ johnjseremetis
    sales, service and the parts departments are without a doubt the best of the best ! would never go to a competing "dealership" ever | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ DP
    Colonial VW Medford delivered again! Out on a Saturday morning, suddenly got red light and message: Battery Not Charging. Drove cautiously to not-far-away Colonial VW. Al fit me in, and Service cleaned and fixed. Including video and photo of problem. While I waited, cup of coffee and took a walk. Saved the day! | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ ABENSADDIK
    I took my car to get fixed , they diagnosed the problem the wrong way and asked me to pay 3200 $ because it wasn't covered with my extended warranty, I took my to another dealer was fixed in less than a day and paying nothing. Won't never go back to colonial | Read Full Review
    8/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ ABENSADDIK
    I took my car to get fixed , they diagnosed the problem the wrong way and asked me to pay 3200 $ because it wasn't covered with my extended warranty, I took my to another dealer was fixed in less than a day and paying nothing. Won't never go back to colonial | Read Full Review
    8/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ ASHLEY ERSOY
    I recently had the pleasure of working with PAUL LAZZARO at Colonial VW of Medford, and I can’t recommend him highly enough. Paul went above and beyond to help me find the perfect vehicle that suited both my needs and budget. His honesty, patience, and genuine care for his customers set him apart from other salespeople. He’s not jus | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Jae Yong Chang
    Fast and Kind! Great service!!! Thanks!!!!! | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Mark P
    Steve Warren did a great job handling my sale of a new GTI. He was efficient, helpful and always has a great sense of humor. In fact, I bought my last car from him almost five years ago and made sure to seek him out when I went in to buy this one. | Read Full Review
    8/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mark P
    Always a great place to buy a car. I worked with Steve Warren, who made the process smooth and effortless, and always with his great sense of humor. This is my fourth car from Colonial | Read Full Review
    8/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ A.GRASSO
    Great experience with Dan. He was very nice and updated me with info as the process happened | Read Full Review
    8/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mark P
    Always a great place to buy a car. I worked with Steve Warren, who made the process smooth and effortless, and always with his great sense of humor. This is my fourth car from Colonial | Read Full Review
    8/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mark P
    Steve Warren did a great job handling my sale of a new GTI. He was efficient, helpful and always has a great sense of humor. In fact, I bought my last car from him almost five years ago and made sure to seek him out when I went in to buy this one. | Read Full Review
    8/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ A.GRASSO
    Great experience with Dan. He was very nice and updated me with info as the process happened | Read Full Review
    8/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ tommylynch1968
    For the last 3 cars over the past 10 years Mr Warren has been extremely Professional , Polite and Accommodating. He is patient and kind and it is obvious that he cares about customers and enjoys his job ! T Lynch | Read Full Review
    8/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ tommylynch1968
    For the last 3 cars over the past 10 years Mr Warren has been extremely Professional , Polite and Accommodating. He is patient and kind and it is obvious that he cares about customers and enjoys his job ! T Lynch | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lori McGrath
    Prompt and efficient service and attentive staff | Read Full Review
    8/18/2024 12:00:00 AM | Google
  • ★★★★★ michael.chute
    I love my new car. Ty Colonial Volkswagen. Service was friendly and efficient. Price was affordable. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jonathan.malloy120
    Greg Cohen was extremely helpful in assisting us with purchasing a new ID4. He had an excellent, practical approach to teaching us what it takes to own an EV, and we really appreciated his no-pressure salesmanship style. The whole experience was really pleasant and we ended up with a car we are very happy with. | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Milson Silva
    We recently had the pleasure of purchasing a new car from VW Medford and we couldn’t be more satisfied with the experience. Paul Lazzaro was incredibly knowledgeable and helped us to get the deal we were looking for. Although we have just relocated from Europe, Paul guided us through the entire process without any pressure. I highly | Read Full Review
    8/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Milson Silva
    We recently had the pleasure of purchasing a new car from VW Medford and we couldn’t be more satisfied with the experience. Paul Lazzaro was incredibly knowledgeable and helped us to get the deal we were looking for. Although we have just relocated from Europe, Paul guided us through the entire process without any pressure. I highly | Read Full Review
    8/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jonathan.malloy120
    Greg Cohen was extremely helpful in assisting us with purchasing a new ID4. He had an excellent, practical approach to teaching us what it takes to own an EV, and we really appreciated his no-pressure salesmanship style. The whole experience was really pleasant and we ended up with a car we are very happy with. | Read Full Review
    8/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ michael.chute
    I love my new car. Ty Colonial Volkswagen. Service was friendly and efficient. Price was affordable. | Read Full Review
    8/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ ineszalduendo
    Dealership was great, I also highly recommend Gregory: he was knowledgeable and followed up efficiently with all my questions. | Read Full Review
    8/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ DEBORAH.MATTHEWS
    Frank is great! Thank you for going the extra mile to make sure I had the valves. I also appreciated that you called. | Read Full Review
    8/16/2024 12:00:00 AM | Cars.com
  • ★★★★★ DEBORAH.MATTHEWS
    Frank is great! Thank you for going the extra mile to make sure I had the valves. I also appreciated that you called. | Read Full Review
    8/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ ineszalduendo
    Dealership was great, I also highly recommend Gregory: he was knowledgeable and followed up efficiently with all my questions. | Read Full Review
    8/16/2024 12:00:00 AM | DealerRater
  • ★★★★★ Milson Henrique
    We recently had the pleasure of purchasing a new car from VW Medford and we couldn’t be more satisfied with the experience. Paul Lazzaro was incredibly knowledgeable and helped us to get the deal we were looking for. Although we have just relocated from Europe, Paul guided us through the entire process without any pressure. I highly | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Amanda W
    Great experience. Good communication,.treated respectfully and they actually managed to order a replacement part for a defective steering wheel. This is in contrast to Kelly Volkswagen in Danvers which had terrible service overall and was disrespectful. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Georges Guerrier
    | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Christian Benden
    Paul Lazzaro has been excellent supporting us during the lease process of our new ID.4 xxxxxx4WD that has been more complex given the fact that we relocated from Zurich to Boston less than three months ago, without an established credit record in the U.S. to date. | Read Full Review
    8/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christian Benden
    Paul Lazzaro has been excellent supporting us during the lease process of our new ID.4 xxxxxx4WD that has been more complex given the fact that we relocated from Zurich to Boston less than three months ago, without an established credit record in the U.S. to date. | Read Full Review
    8/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Steph
    Worked with Greg Cohen to help us purchase our new car. He was extremely respectful and helpful in this process, highly recommend this dealership and working with Greg! So excited for my new car and had such a great experience! | Read Full Review
    8/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ nicholas.porter31
    Steve Warren was great! I had an easy and smooth experience getting my Tiguan, highly recommend. | Read Full Review
    8/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Steph
    Worked with Greg Cohen to help us purchase our new car. He was extremely respectful and helpful in this process, highly recommend this dealership and working with Greg! So excited for my new car and had such a great experience! | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ nicholas.porter31
    Steve Warren was great! I had an easy and smooth experience getting my Tiguan, highly recommend. | Read Full Review
    8/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Christian Benden
    Sales and Leasing Consultant, Mr Paul Lazzaro, has been excellent supporting us during the lease process of our new ID.4 Pro S 4WD that has been more complex given the fact that we relocated from Zurich to Boston less than 3 months ago, with no established credit record in the U.S. to date. Paul has been immensely patient with us, wi | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Julia Vellante-Meehan
    | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Caroline LaBella
    | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ ELLIG
    Medford VW fit me in, got the work done, and kept me in the loop | Read Full Review
    8/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ ELLIG
    Medford VW fit me in, got the work done, and kept me in the loop | Read Full Review
    8/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ wangjourney7
    My service looked okay regarding engine oil light, but I wonder two days later, it showed up again… | Read Full Review
    8/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ wangjourney7
    My service looked okay regarding engine oil light, but I wonder two days later, it showed up again… | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Oscar Nelson Castellon Cruz
    Dan Swartz and Technician Anton Mitchell were very helpful, and professional throughout the whole process, they made sure it was an easy experience, really appreciate their help. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ D. Oates
    Paul Lazzaro is an outstanding salesman. He showed me a variety of cars, both used and new, and explained the pros and cons of each vehicle. He's my only car salesman from now on! Stephanie Trevisone was incredibly detailed in her customer service plans and was eager to create a specific program to fit my needs. She was wonderful to | Read Full Review
    8/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ D. Oates
    Paul Lazzaro is an outstanding salesman. He showed me a variety of cars, both used and new, and explained the pros and cons of each vehicle. He's my only car salesman from now on! Stephanie Trevisone was incredibly detailed in her customer service plans and was eager to create a specific program to fit my needs. She was wonderful to | Read Full Review
    8/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ volpe.anne
    Very happy with the work on my car and the staff was friendly and explained everything to me when the job was finished. Will definitely return for my car upkeep. AV Arlington | Read Full Review
    8/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ volpe.anne
    Very happy with the work on my car and the staff was friendly and explained everything to me when the job was finished. Will definitely return for my car upkeep. AV Arlington | Read Full Review
    8/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ DENNIS OATES
    Paul Lazzaro is an outstanding salesman. He showed me a variety of cars, both used and new, and explained the pros and cons of each vehicle. He's my only car salesman from now one! Stephanie Trevisone was incredibly detailed in her customer service plans and was eager to create a specific program to fit my needs. The dealership's GM | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ jcmadara
    After years of being a customer, i have been noticing and was subjected to poor customer service. the service rep was exasperated on explaining the issues and didn’t make clear of possible solutions to solve the issues with my car. | Read Full Review
    8/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ jcmadara
    After years of being a customer, i have been noticing and was subjected to poor customer service. the service rep was exasperated on explaining the issues and didn’t make clear of possible solutions to solve the issues with my car. | Read Full Review
    8/7/2024 12:00:00 AM | Cars.com
  • ★★★★★ SCC
    Dan was very helpful and communicative throughout the process. Even got a free ride home while my car was being serviced! | Read Full Review
    8/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ charlousse
    Job was completed promptly ad car is running like it did when I purchased it almost 6 years ago. | Read Full Review
    8/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ charlousse
    Job was completed promptly ad car is running like it did when I purchased it almost 6 years ago. | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ SCC
    Dan was very helpful and communicative throughout the process. Even got a free ride home while my car was being serviced! | Read Full Review
    8/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alanna Hooper
    | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ David Cunha
    Dan who helped me was great. Made the experience easy and quick. | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Laura Martins
    I had my 2022 Tiguan Se in for service for second oil change and other services. I would like to give a special thanks to Daniel Swartz for helping me with this process making very easy from scheduling to having the car serviced. Again thanks Dan for all your help!! | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Maxparoda3
    Steve was amazing and an absolute joy to work with. He was kind, courteous, and made the experience enjoyable. | Read Full Review
    8/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maxparoda3
    Steve was amazing and an absolute joy to work with. He was kind, courteous, and made the experience enjoyable. | Read Full Review
    8/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ ymashin
    I recently purchased a car from Colonial VW of Medford and I couldn't be happier with the experience. From the moment I walked in, Paul Lazzaro was professional, knowledgeable, and attentive to my needs. He took the time to understand exactly what I was looking for and showed me several options that fit my criteria. Paul was incredib | Read Full Review
    8/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ TrumpVance2024
    Straight up, simple. No xxxxxxxx. The texting is AWESOME, and the video messages are perfect. I come here for every one of my service needs and will continue to | Read Full Review
    8/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ ymashin
    I recently purchased a car from Colonial VW of Medford and I couldn't be happier with the experience. From the moment I walked in, Paul Lazzaro was professional, knowledgeable, and attentive to my needs. He took the time to understand exactly what I was looking for and showed me several options that fit my criteria. Paul was incredib | Read Full Review
    8/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ TrumpVance2024
    Straight up, simple. No xxxxxxxx. The texting is AWESOME, and the video messages are perfect. I come here for every one of my service needs and will continue to | Read Full Review
    8/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Eivgeni Mashin
    I recently purchased a car from Colonial VW of Medford and I couldn't be happier with the experience. From the moment I walked in, Paul Lazzaro was professional, knowledgeable, and attentive to my needs. He took the time to understand exactly what I was looking for and showed me several options that fit my criteria. Paul was incredi | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Jeff L
    | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Trevor Armstrong
    Dan and Al are very helpful in service. Real good guys. So if your having a bad day, don't be on some dumb s... they give 100% effort and will get you covered. | Read Full Review
    8/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Trevor Armstrong
    Dan and Al are very helpful in service. Real good guys. So if your having a bad day, don't be on some dumb s... they give 100% effort and will get you covered. | Read Full Review
    8/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ ejr
    Dan was a great communicator, thank you for taking the time to ensure we understood. Not typical, felt like we were taken care of, not advantage of…thanks again. | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ marymmooney4
    My Golf had some serious issues, but customer service Al and mechanic Steve were terrific in handling the situation. My car got an extra care test drive to make sure it was running smoothly and esp safe. Thank you!! | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ chefnevins
    I came in on a Saturday late morning with a bunk tire. They took me right away, checked to see if the tire was able to patch and luckily for me it was. I was in and out in an hour fifteen minutes without an appointment | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ chefnevins
    I came in on a Saturday late morning with a bunk tire. They took me right away, checked to see if the tire was able to patch and luckily for me it was. I was in and out in an hour fifteen minutes without an appointment | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ marymmooney4
    My Golf had some serious issues, but customer service Al and mechanic Steve were terrific in handling the situation. My car got an extra care test drive to make sure it was running smoothly and esp safe. Thank you!! | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ ejr
    Dan was a great communicator, thank you for taking the time to ensure we understood. Not typical, felt like we were taken care of, not advantage of…thanks again. | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Chaz Vest
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ jason maynard
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Endrias Teklu
    | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ SlocumSr
    tires were balanced and rotated. Tire air pressure was not checked. 10psi over on front tires. | Read Full Review
    8/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ SlocumSr
    tires were balanced and rotated. Tire air pressure was not checked. 10psi over on front tires. | Read Full Review
    8/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ Christinek
    I had the pleasure of working with Paul to find the perfect car. He was attentive to what I was looking for and made the whole process super easy! He went over everything in great detail all with a smile on his face. I highly recommend seeing him! | Read Full Review
    7/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Christinek
    I had the pleasure of working with Paul to find the perfect car. He was attentive to what I was looking for and made the whole process super easy! He went over everything in great detail all with a smile on his face. I highly recommend seeing him! | Read Full Review
    7/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Luya Heng
    Paul Lazzaro was really friendly and helpful with the car. Highly recommend anyone looking to purchase a vehicle from here to work with him. On top of everything and reached out every step of the way. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Christine Kaelblein
    I had the pleasure of working with Paul to find the perfect car. He was attentive to what I was looking for and made the whole process super easy! He went over everything in great detail all with a smile on his face. I highly recommend seeing him! | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ B Chnn
    I highly recommend Paul for anyone looking for a seamless car buying deal! I recently purchased a id4 pro with the assistance of Paul Lazzaro, and his service was exceptional. He was incredibly helpful and knowledgeable throughout the entire process, ensuring a smooth and satisfying experience. I highly recommend Paul. | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Bedtime888
    I highly recommend Paul for anyone looking for a seamless car buying deal! I recently purchased a id4 pro with the assistance of Paul Lazzaro, and his service was exceptional. He was incredibly helpful and knowledgeable throughout the entire process, ensuring a smooth and satisfying experience. I highly recommend Paul. | Read Full Review
    7/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bedtime888
    I highly recommend Paul for anyone looking for a seamless car buying deal! I recently purchased a id4 pro with the assistance of Paul Lazzaro, and his service was exceptional. He was incredibly helpful and knowledgeable throughout the entire process, ensuring a smooth and satisfying experience. I highly recommend Paul. | Read Full Review
    7/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ samra klapuh
    Went to get an oil change and I had a gut feeling to not leave the quarter/dollar coins I had in there but gave the benefit of the doubt that no one would take anything, I was wrong, I can live without it but its the principle don't touch what doesn't belong to you. Front desk was great, but don't trust them to do any better with my | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ N Morris
    After 12 years we finally took a leap of faith and purchased a new vehicle from Colonial Volkswagen. Everyone single employee we encountered was incredibly courteous, kind and the picture of professionalism. Our salesman, Paul Lazzaro went above and beyond - I’m still amazed our indecisiveness and endless questions didn’t push him ov | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Tom Conville
    I recently got a 2024 Atlas from VW in Medford. I worked with Paul and as a first time car buyer he made the process seamless. He educated me through the process and did not come off as "salesy", which I appreciated. If you are in the market for a VW I highly recommend working with Paul! | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Kevin McCarthy
    | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ Ramzi Bechara
    We leased our 2024 Tiguan from Paul Lazzaro at VW Medford and it was the smoothest experience I could ask for. He was very knowledgeable and nice and worked around our schedule to get us into the car as soon as possible. I highly recommend VW, this dealership, and this salesman. | Read Full Review
    7/29/2024 12:00:00 AM | Google
  • ★★★★★ MomsAPatsFan
    After 12 years we finally took a leap of faith and purchased a new vehicle from Colonial Volkswagen. Everyone single employee we encountered was incredibly courteous, kind and the picture of professionalism. Our salesman, Paul Lazzaro went above and beyond - I’m still amazed our indecisiveness and endless questions didn’t push him ov | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ tomconville1
    I recently got a 2024 Atlas from VW in Medford. I worked with Paul and as a first time car buyer he made the process seamless. He educated me through the process and did not come off as "salesy", which I appreciated. If you are in the market for a VW I highly recommend working with Paul! | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ramzi Bechara
    We leased our 2024 Tiguan from Paul Lazzaro at VW Medford and it was the smoothest experience I could ask for. He was very knowledgeable and nice and worked around our schedule to get us into the car as soon as possible. I highly recommend VW, this dealership, and this salesman. | Read Full Review
    7/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ MomsAPatsFan
    After 12 years we finally took a leap of faith and purchased a new vehicle from Colonial Volkswagen. Everyone single employee we encountered was incredibly courteous, kind and the picture of professionalism. Our salesman, Paul Lazzaro went above and beyond - I’m still amazed our indecisiveness and endless questions didn’t push him ov | Read Full Review
    7/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ tomconville1
    I recently got a 2024 Atlas from VW in Medford. I worked with Paul and as a first time car buyer he made the process seamless. He educated me through the process and did not come off as "salesy", which I appreciated. If you are in the market for a VW I highly recommend working with Paul! | Read Full Review
    7/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Ramzi Bechara
    We leased our 2024 Tiguan from Paul Lazzaro at VW Medford and it was the smoothest experience I could ask for. He was very knowledgeable and nice and worked around our schedule to get us into the car as soon as possible. I highly recommend VW, this dealership, and this salesman. | Read Full Review
    7/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Eric Robinson
    Dan in service was great, very communicative. Thank you for a great experience. | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Robert Henry
    I had such a positive experience at Colonial VW. Keven Umana in sales was so pleasant and made the sales experience so positive. Stephanie in finance was great too. I will definitely return for my next vehicle. | Read Full Review
    7/25/2024 12:00:00 AM | Google
  • ★★★★★ Jillian Y.
    Dan in service is one of the best to deal with anytime I get my car serviced. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Jones Keith
    Overrall a good dealership; Depends on salesman you work with during purchase, I dealt with a horrible one who was upto getting his sales commission. ????? | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ John Seremetis
    | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ Joan Charlotte Matelli
    The repair department staff at Colonial are amazing. Everyone is always nice and super-helpful. Regular maintenance is handled efficiently; they text me a video to explain what they have done or are proposing to do, so that I am fully informed. And they wash and vacuum my car before returning it to me! Dan and Frank obviously care ab | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Katedags
    Wonderful experience from first talking to the internet manager to actually test driving and leasing my car with car sales man Keven. | Read Full Review
    7/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Katedags
    Wonderful experience from first talking to the internet manager to actually test driving and leasing my car with car sales man Keven. | Read Full Review
    7/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Jones Keith
    Overrall a good dealership; Depends on salesman you work with during purchase, I dealt with a horrible one who was upto getting his sales commission. ????? | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Josh
    Helped my friend and I get a really good deal on leasing a 2024 VW Taos. Really down to earth and best of all not pushy | Read Full Review
    7/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Josh
    Helped my friend and I get a really good deal on leasing a 2024 VW Taos. Really down to earth and best of all not pushy | Read Full Review
    7/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ Alex Mz
    ranslate text with your camera Someone named Frank Dasilva assisted me in a very polite manner and always made me feel that he understood my concern regarding my VW Tiguan vehicle, very attentive and always encouraged me that the problem would be resolved, 10/10. | Read Full Review
    7/17/2024 12:00:00 AM | Google
  • ★★★★★ Jo-Anne Gunn
    great service as usual!! | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Sephora Bernard
    Frank and the Service Center guys did a great job of fixing my car. I really appreciated the text updates. and also the video explaining my issue and what they were going to do to my car. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ hbanat82
    Steve Warren is the best sales expert! He has catered for my needs, budget, and taste! I cannot recommend him enough. This is the second time I’ve worked with him, and he is consistently awesome! | Read Full Review
    7/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ hbanat82
    Steve Warren is the best sales expert! He has catered for my needs, budget, and taste! I cannot recommend him enough. This is the second time I’ve worked with him, and he is consistently awesome! | Read Full Review
    7/15/2024 12:00:00 AM | Cars.com
  • ★★★★★ Amy West
    My experience has been timely and professional each time I've brought my volks in for maintenance. Plus extra nice is car gets a wash. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ bstudley
    Bought 2 vehicles leased two others with Steve’s knowledge & superb help. Always great expedience. Love this dealership! | Read Full Review
    7/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jrobes
    Have done business with colonial VW and Steve Warren of several occasions and have always received stellar service and walked out very satisfied getting exactly what I was looking for! Thank you as always to Steve and colonial VW Medford. One Happy VW owner. | Read Full Review
    7/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jrobes
    Have done business with colonial VW and Steve Warren of several occasions and have always received stellar service and walked out very satisfied getting exactly what I was looking for! Thank you as always to Steve and colonial VW Medford. One Happy VW owner. | Read Full Review
    7/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ bstudley
    Bought 2 vehicles leased two others with Steve’s knowledge & superb help. Always great expedience. Love this dealership! | Read Full Review
    7/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ ragoneal
    Steve Warren was very easy to work with, and make the whole leasing process a joy. | Read Full Review
    7/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ codyjack52
    I was in and out in an hour. For an oil change and also an issue with a tire icon on dash. Was pleased with my whole experience at the dealership. | Read Full Review
    7/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ codyjack52
    I was in and out in an hour. For an oil change and also an issue with a tire icon on dash. Was pleased with my whole experience at the dealership. | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ ragoneal
    Steve Warren was very easy to work with, and make the whole leasing process a joy. | Read Full Review
    7/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ laura locatelli
    I recently purchased a VM Beetle that had an outstanding recall. I contacted Dan in service and he was so helpful and really made the entire process so stress free. | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Justin Carlson
    | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Adam C
    These people make me feel stupid. Had some issues with the clutch on my Jetta, bring the car in to check if it's worn out. My car only has 60k miles, but they wait till AFTER I pay for the inspection to tell me the clutch usually lasts 120k miles. My car key was almost out of battery so they offered to change the battery, and charged | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Abby McDaniel
    | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Skowronek
    fast, friendly service. they replaced my tire two days early! Thanks, all | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Paul Parker
    Fantastic service experience at Colonial VW of Medford. I had a seamless experience getting my 10K miles included maintenance after moving from out of state with a vehicle I purchased at a different VW dealer. Fast, professional, comfortable waiting area, and the washing of the car was a great touch. Will be back for all service and | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Lissy Rodriguez
    | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Opperman
    | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ Heidi Davis
    | Read Full Review
    7/4/2024 12:00:00 AM | Google
  • ★★★★★ sfreeman8
    Good people, good environment..Thank you, thank you thank you yes engage a good day | Read Full Review
    7/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ sfreeman8
    Good people, good environment..Thank you, thank you thank you yes engage a good day | Read Full Review
    7/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Lisa Panich
    Kasey Wilson was a wonderful patient sales person. I couldn’t have been treated better. I has visited another VW dealership, closer to me, but was not treated nearly as nice as Colonial. It is definitely worth traveling to this Colonial dealership to get such wonderful service. | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Sam Thompson
    Online Shop for Replacement Parts is very good. Eric helped me select the correct side mirror cover replacement based on VIN because my original selection would not fit | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Becky McVey
    I’ve had so many issues with service. They do “make it right” in the end, but it always seems to take multiple trips to resolve issues! | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Milo Mayyalou
    Frank at Colonial Volkswagen of Medford is hands-down the best car dealer I've ever worked with. He went above and beyond to help me sort out my car maintenance checks, making the whole process smooth and stress-free. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Judy Heaton
    After having my car jump started, I came in...without an appointment...driving a car with a dead battery. Totally my fault for not replacing the battery sooner. Chris was GREAT! He arranged to have me squeezed in among the regular appointments and a new battery was installed while I waited. Can't say enough good things about Colo | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Finch
    Have gotten warranty repairs as well as routine maintenance service here a few times now, and every time has been painless, no-nonsense, quick, and reasonably priced. | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Luis Felipe Gonzalez
    | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ jstevens55
    Paul was great to work with and I appreciated his time and attention getting everything sorted out quickly! Great experience overall! | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ jstevens55
    Paul was great to work with and I appreciated his time and attention getting everything sorted out quickly! Great experience overall! | Read Full Review
    6/30/2024 12:00:00 AM | Cars.com
  • ★★★★★ dicenzo305
    Very good experience Everybody was very pofesional Would come back again for future car Puchases | Read Full Review
    6/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ SENDMAIL.VIDYA
    Previously I had given a bad rating and didn't realize the impact. They reverted the change to the tire rotation and give the car back. Thanks for the help. | Read Full Review
    6/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ Says
    Steve Warren was great! Easy and friendly to deal with. Overall good experience. Highly recommend. | Read Full Review
    6/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ dicenzo305
    Very good experience Everybody was very pofesional Would come back again for future car Puchases | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ SENDMAIL.VIDYA
    Previously I had given a bad rating and didn't realize the impact. They reverted the change to the tire rotation and give the car back. Thanks for the help. | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ Says
    Steve Warren was great! Easy and friendly to deal with. Overall good experience. Highly recommend. | Read Full Review
    6/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ MikeC67
    Terrific, hassle-free purchase experience. Kasey was knowledgeable, friendly and efficient. From offer to keys in a matter of hours. We would definitely recommend Colonial Volkswagen. | Read Full Review
    6/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ Charles Finlay
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Zermani
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ MikeC67
    Terrific, hassle-free purchase experience. Kasey was knowledgeable, friendly and efficient. From offer to keys in a matter of hours. We would definitely recommend Colonial Volkswagen. | Read Full Review
    6/27/2024 12:00:00 AM | Cars.com
  • ★★★★★ Devan Bailey
    Easy, friendly, quick, efficient experience. Thank you! | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Ian Lavallee
    | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ Mekonnen Beyene
    Simply I was surprised by my experience they’re fantastic | Read Full Review
    6/21/2024 12:00:00 AM | Google
  • ★★★★★ allen.j.nowell
    Great service. Easy to schedule appointment. Sent me videos and update of my vehicle while being repaired. Very friendly staff. | Read Full Review
    6/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ allen.j.nowell
    Great service. Easy to schedule appointment. Sent me videos and update of my vehicle while being repaired. Very friendly staff. | Read Full Review
    6/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ TURNER1
    Always great. Always helpful! Thanks I dont wsnt to write 15. Too bad v W | Read Full Review
    6/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ mp87
    Easy to schedule an appointment, and they made sure my car got back to me as soon as possible. The video explaining the issues with my car was very informative and ensured I understood what needed to be fixed. | Read Full Review
    6/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ mp87
    Easy to schedule an appointment, and they made sure my car got back to me as soon as possible. The video explaining the issues with my car was very informative and ensured I understood what needed to be fixed. | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ TURNER1
    Always great. Always helpful! Thanks I dont wsnt to write 15. Too bad v W | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Linda Cherenfant
    Wonderful customer service! | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Louise Pacheco
    | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ michael russell
    Daniel in the service department is always friendly and welcoming | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ WON.KIM.S
    Quick and efficient. Great price. Not to much pressure on extras. Took only 1 hour,, two rounds to agree on price. | Read Full Review
    6/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ WON.KIM.S
    Quick and efficient. Great price. Not to much pressure on extras. Took only 1 hour,, two rounds to agree on price. | Read Full Review
    6/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mnoconnor1
    Steve Warren was fantastic in aiding in my decision making. Would recommend to all interested in purchasing their next car! | Read Full Review
    6/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ tbugbee
    Easy to set up and I appreciate the ride service to and from the dealership. | Read Full Review
    6/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Mnoconnor1
    Steve Warren was fantastic in aiding in my decision making. Would recommend to all interested in purchasing their next car! | Read Full Review
    6/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ tbugbee
    Easy to set up and I appreciate the ride service to and from the dealership. | Read Full Review
    6/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ kellie.olsen001
    Appointments super easy to schedule online. I was greeted by Frank immediately and he could not have been nicer or more accommodating. He helped get my vehicle serviced promptly and kept me updated along the way. Had a great experience with Frank and VW of Medford! | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ edward.g.taylor
    Easy to schedule. Fast service. Good feedback. All work was expertly performed. Car was returned early, Clean inside and out. | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brian Lambert
    Great support, love the video as the tech details what he sees in the car. No sales pitch on preventative maintenances, just the facts (it's recommended that you change x, y, z at this interval but you can do that later if you like). | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ edward.g.taylor
    Easy to schedule. Fast service. Good feedback. All work was expertly performed. Car was returned early, Clean inside and out. | Read Full Review
    6/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ kellie.olsen001
    Appointments super easy to schedule online. I was greeted by Frank immediately and he could not have been nicer or more accommodating. He helped get my vehicle serviced promptly and kept me updated along the way. Had a great experience with Frank and VW of Medford! | Read Full Review
    6/17/2024 12:00:00 AM | Cars.com
  • ★★★★★ Johnna Sweeney-Cook
    Do not go here!!!! I would not recommend!!!!! I went to this Volkswagen location to get a simple oil change for my 2019 Jetta. A day later I noticed my oil leaking, it was completely covering the bottom shield of my car and dripping onto the ground. I checked my oil level and levels read close to empty. Due to this I had to go to a l | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Chuti Prasertsith
    Easy in and out the door!! Great job! | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ mark winkeller
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ Maria Bottaro
    | Read Full Review
    6/15/2024 12:00:00 AM | Google
  • ★★★★★ tgranner
    I have been having my car serviced yearly with this dealership for 6 years already, and I always have a positive experience there. The guys in the service centre are so nice and so friendly. I truly believe that they are looking out for my best interests and not trying to take advantage of me (I am not being the most auto savvy perso | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ tgranner
    I have been having my car serviced yearly with this dealership for 6 years already, and I always have a positive experience there. The guys in the service centre are so nice and so friendly. I truly believe that they are looking out for my best interests and not trying to take advantage of me (I am not being the most auto savvy perso | Read Full Review
    6/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ MARIE.LEE216
    I was impressed with the service. I had asked them to check for a rattling sound coming from the rear. They sent a video showing the problem and called me to explain and let me know the cost. I appreciated that. | Read Full Review
    6/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ Laurie
    Steve T. was great to work with and very knowledgable. I appreciated his patience and I was super happy with my experience. | Read Full Review
    6/13/2024 12:00:00 AM | Cars.com
  • ★★★★★ MARIE.LEE216
    I was impressed with the service. I had asked them to check for a rattling sound coming from the rear. They sent a video showing the problem and called me to explain and let me know the cost. I appreciated that. | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Laurie
    Steve T. was great to work with and very knowledgable. I appreciated his patience and I was super happy with my experience. | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mourine Jahenda
    Thanks to Dan Swartz for going above and beyond to make sure I had transportation when it became apparent that my car wouldn’t be done the same day. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Tom Sacco
    Exceptional service | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ LynMeal
    Easy to do business with Steve Warren. Made buying a new car stress free. Satisfied customer. | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ LynMeal
    Easy to do business with Steve Warren. Made buying a new car stress free. Satisfied customer. | Read Full Review
    6/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ tina_duggan
    Had to bring car back for same issue. Dealership didn't offer any help in getting car back and forth a SECOND time for same isdue | Read Full Review
    6/12/2024 12:00:00 AM | Cars.com
  • ★★★★★ tina_duggan
    Had to bring car back for same issue. Dealership didn't offer any help in getting car back and forth a SECOND time for same isdue | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ bridgetmcgunigle
    He was great! So helpful and showed us everything we wanted to see! Very happy with the experience as a first time car buyer | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ NAGEM
    Service representative Dan gave a prompt and knowledgeable diagnosis, and we was very fair with the price. Dan provided excellent service. | Read Full Review
    6/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Joe DaSilva
    Frank is the best! | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Kristine Lacey
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ NAGEM
    Service representative Dan gave a prompt and knowledgeable diagnosis, and we was very fair with the price. Dan provided excellent service. | Read Full Review
    6/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ bridgetmcgunigle
    He was great! So helpful and showed us everything we wanted to see! Very happy with the experience as a first time car buyer | Read Full Review
    6/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ JMOURINE
    Received excellent customer service from Dan Swartz that went above and beyond to make sure that I had alternative transportation when it became clear that my car would not be done on time. Thanks, Dan! | Read Full Review
    6/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ shazif
    Dan has provided excellent customer service every single time and will be returning to this dealership to work with Dan. The dealership itself is clean, comfortable, and reliable. | Read Full Review
    6/9/2024 12:00:00 AM | Cars.com
  • ★★★★★ shazif
    Dan has provided excellent customer service every single time and will be returning to this dealership to work with Dan. The dealership itself is clean, comfortable, and reliable. | Read Full Review
    6/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ JMOURINE
    Received excellent customer service from Dan Swartz that went above and beyond to make sure that I had alternative transportation when it became clear that my car would not be done on time. Thanks, Dan! | Read Full Review
    6/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ oldlazycat
    All the people there are very professional, Steve Warren is very mice and helpful. I want to say Thank You, I really appreciate it. | Read Full Review
    6/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patrickanderson67
    Steve Warren was very helpful and n answering all my questions and making sure I was comfortable with the whole process. | Read Full Review
    6/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ oldlazycat
    All the people there are very professional, Steve Warren is very mice and helpful. I want to say Thank You, I really appreciate it. | Read Full Review
    6/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Patrickanderson67
    Steve Warren was very helpful and n answering all my questions and making sure I was comfortable with the whole process. | Read Full Review
    6/8/2024 12:00:00 AM | Cars.com
  • ★★★★★ Kami
    Great dealership that is personable and efficient. I was in and out in under 2 hours and I was surprised my service was free and included a car wash. | Read Full Review
    6/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ sephora.bernard
    John was so amazing. Went over every document over with me and was patience in answering my questions. And Josh has been terrific! Always answering my calls/texts and looking out for me. | Read Full Review
    6/6/2024 12:00:00 AM | Cars.com
  • ★★★★★ sephora.bernard
    John was so amazing. Went over every document over with me and was patience in answering my questions. And Josh has been terrific! Always answering my calls/texts and looking out for me. | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kami
    Great dealership that is personable and efficient. I was in and out in under 2 hours and I was surprised my service was free and included a car wash. | Read Full Review
    6/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ KLUBIN45
    David did a great job explaining my options and helped me make the decision that worked for me and my family. | Read Full Review
    6/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Abner Oliveira
    If you ever need help at that dealership call Frank Dasilva. He’s the only reason Im giving 5 start. My situation was bad and his coworker that sits next to him didn’t want to help me and had a really bad customer service. Bad posture and bad face all the time. As a customer even made me feel uncomfortable talking to him. Now Frank i | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ KLUBIN45
    David did a great job explaining my options and helped me make the decision that worked for me and my family. | Read Full Review
    6/5/2024 12:00:00 AM | Cars.com
  • ★★★★★ jxhuveli
    I love the car and appreciate the help I received. Fair price and Keven was very helpful. | Read Full Review
    6/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Allyson
    Fantastic overall service. I had a great experience while visiting Colonial, test driving a car I liked, and ultimately purchasing it. The team was extremely welcoming, warm, and very attentive. They made the whole experience a breeze and I am extremely satisfied with the service provided. | Read Full Review
    6/4/2024 12:00:00 AM | Cars.com
  • ★★★★★ Allyson
    Fantastic overall service. I had a great experience while visiting Colonial, test driving a car I liked, and ultimately purchasing it. The team was extremely welcoming, warm, and very attentive. They made the whole experience a breeze and I am extremely satisfied with the service provided. | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ jxhuveli
    I love the car and appreciate the help I received. Fair price and Keven was very helpful. | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ orlandopatricio450
    I have a great experience the dealership is great and the people are awesome. make my decision to buy a Volkswagen much easier | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ harbahboy
    Great service with excellent updating process via text including videos. Unexpected findings were communicated and resolved quickly. Thanks, Al! | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ alisonmartin12
    Had a very good experience here buying my first car. Paul and Jason stayed late on Memorial Day to discuss financing which was appreciated. Paul made sure I was able to finish the purchase and leave with my car the same day. Very happy with both of their attentiveness and ability to answer the questions I had about the vehicle. | Read Full Review
    6/3/2024 12:00:00 AM | DealerRater
  • ★★★★★ alisonmartin12
    Had a very good experience here buying my first car. Paul and Jason stayed late on Memorial Day to discuss financing which was appreciated. Paul made sure I was able to finish the purchase and leave with my car the same day. Very happy with both of their attentiveness and ability to answer the questions I had about the vehicle. | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ harbahboy
    Great service with excellent updating process via text including videos. Unexpected findings were communicated and resolved quickly. Thanks, Al! | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ orlandopatricio450
    I have a great experience the dealership is great and the people are awesome. make my decision to buy a Volkswagen much easier | Read Full Review
    6/3/2024 12:00:00 AM | Cars.com
  • ★★★★★ ALARSENMRC
    The experience was awesome. Steve Warren was attentive and very knowledgeable of all aspects of the Taos and Tiguan. John was very thorough and gave many option He when closing the deal. Pleasure to work with them. | Read Full Review
    6/2/2024 12:00:00 AM | Cars.com
  • ★★★★★ ALARSENMRC
    The experience was awesome. Steve Warren was attentive and very knowledgeable of all aspects of the Taos and Tiguan. John was very thorough and gave many option He when closing the deal. Pleasure to work with them. | Read Full Review
    6/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ bharkins14
    Second purchase with VW in Medford. Everyone was great and easy to work with as always | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ bharkins14
    Second purchase with VW in Medford. Everyone was great and easy to work with as always | Read Full Review
    6/1/2024 12:00:00 AM | Cars.com
  • ★★★★★ gmahoney11
    This is the 2nd VW I have bought from Colonial and Keven, has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. I would not go to any other VW dealership to buy. And their service department is also top notch | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ lbartlett152
    From the time I emailed this dealership with my inquiry, to the acxtual purchase of my 2024 Tiquan, I found the people a pleasure to work with, especially Paul Lazzaro. | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ aapostolidis00
    The person who assisted me, Frank, was very helpful! He also pointed to me that I had some credit that could be used for some of the service needs. This did not only mean I saved money but it also made me trust Frank and the dealership, and now I will be coming back for future needs (as needed). Thank you | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ Some guy
    Paul was super helpful getting me all set and taken care of from first contact to driving away this morning. | Read Full Review
    5/31/2024 12:00:00 AM | Cars.com
  • ★★★★★ aapostolidis00
    The person who assisted me, Frank, was very helpful! He also pointed to me that I had some credit that could be used for some of the service needs. This did not only mean I saved money but it also made me trust Frank and the dealership, and now I will be coming back for future needs (as needed). Thank you | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ gmahoney11
    This is the 2nd VW I have bought from Colonial and Keven, has been my sales rep both times. He is friendly and always happy to help find the right vehicle for the right price and answer any question I have. I would not go to any other VW dealership to buy. And their service department is also top notch | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ lbartlett152
    From the time I emailed this dealership with my inquiry, to the acxtual purchase of my 2024 Tiquan, I found the people a pleasure to work with, especially Paul Lazzaro. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ Some guy
    Paul was super helpful getting me all set and taken care of from first contact to driving away this morning. | Read Full Review
    5/31/2024 12:00:00 AM | DealerRater
  • ★★★★★ orlando patricio
    Thank you, Josh Jeffers you make my decision to buy a Volkswagen much easier thanks for all your help | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ marthawightman
    Great service! I have purchased several cars from this dealership and worked exclusively with Greg Cohen. He is the best. | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ n.cucchiello
    Great experience, made the normally stressful car purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ GPDEFORGE
    My Jetta ran a P2014 code turning on the check engine light. After some research, I found I could live with the light on or have the intake manifold replaced. I shopped the manifold replacement to several repair places with varied estimates and confidence they would be able to do the job properly. Frank informed me that manifold was | Read Full Review
    5/29/2024 12:00:00 AM | DealerRater
  • ★★★★★ GPDEFORGE
    My Jetta ran a P2014 code turning on the check engine light. After some research, I found I could live with the light on or have the intake manifold replaced. I shopped the manifold replacement to several repair places with varied estimates and confidence they would be able to do the job properly. Frank informed me that manifold was | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ n.cucchiello
    Great experience, made the normally stressful car purchasing process much easier. Would recommend this dealership to anyone looking to purchase a new vehicle | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ marthawightman
    Great service! I have purchased several cars from this dealership and worked exclusively with Greg Cohen. He is the best. | Read Full Review
    5/29/2024 12:00:00 AM | Cars.com
  • ★★★★★ SJKNH1014
    Everyone was professional my car was taken care of. The service was very good. Chris was outstanding | Read Full Review
    5/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ sarah.em.rowe
    Al did a wonderful job assisting me when I got my car serviced. He was nice enough to have the inspection sticker updated too, which was a weight off my shoulders! | Read Full Review
    5/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ yeison_holguin
    Chris is amazing advisor, gentle, cordial, he help me a lot with my request, thanks | Read Full Review
    5/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ janice.r.judd
    They are great! Bought my car from them and will continue to service it there based on their excellent customer service alone | Read Full Review
    5/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ jacpg20
    Chris was very kind and easy to work with! The service was quick and I was out the door in no time. | Read Full Review
    5/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ mgrtobin
    My car had an issue with the air conditioner that was diagnosed and fixed while I waited. Al explained the problem and solution very clearly. The service department got the AC working well just in time for the hot weather! And they washed the car too! I am very happy with the results. | Read Full Review
    5/28/2024 12:00:00 AM | Cars.com
  • ★★★★★ mgrtobin
    My car had an issue with the air conditioner that was diagnosed and fixed while I waited. Al explained the problem and solution very clearly. The service department got the AC working well just in time for the hot weather! And they washed the car too! I am very happy with the results. | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ SJKNH1014
    Everyone was professional my car was taken care of. The service was very good. Chris was outstanding | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ jacpg20
    Chris was very kind and easy to work with! The service was quick and I was out the door in no time. | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ janice.r.judd
    They are great! Bought my car from them and will continue to service it there based on their excellent customer service alone | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ yeison_holguin
    Chris is amazing advisor, gentle, cordial, he help me a lot with my request, thanks | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ sarah.em.rowe
    Al did a wonderful job assisting me when I got my car serviced. He was nice enough to have the inspection sticker updated too, which was a weight off my shoulders! | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ BDAETSCH
    There is a reason we always come back for service, they are great from the waiting room to the respect for our time. | Read Full Review
    5/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ ddinkenya
    I just got my new car and couldn’t be happier! Dan Goodman made the process so easy from start to finish. He listened to what I wanted and to my budget, and delivered on all aspects of the process (evaluating my trade-in 2016 VW Jetta, getting the blue Taos that I really wanted, and at the price point that I could afford). In 8 years | Read Full Review
    5/25/2024 12:00:00 AM | DealerRater
  • ★★★★★ Melville Cote
    My VW rep Greg Cohen was very helpful and extremely responsive throughout the expeditious purchase of my 2024 VW ID4 AWD Pro S. It only took a week from my first visit and test drive to getting the car I’d been planning to buy for the past year. It’s a complicated car but Greg took pains to try to explain the key operating functions | Read Full Review
    5/25/2024 12:00:00 AM | Google
  • ★★★★★ ddinkenya
    I just got my new car and couldn’t be happier! Dan Goodman made the process so easy from start to finish. He listened to what I wanted and to my budget, and delivered on all aspects of the process (evaluating my trade-in 2016 VW Jetta, getting the blue Taos that I really wanted, and at the price point that I could afford). In 8 years | Read Full Review
    5/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ BDAETSCH
    There is a reason we always come back for service, they are great from the waiting room to the respect for our time. | Read Full Review
    5/25/2024 12:00:00 AM | Cars.com
  • ★★★★★ rajaaelghanjawi
    Chris was very responsive, he contacted my car insurance on my behalf and was able to clarify everything with the insurance. | Read Full Review
    5/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ alexwargo
    Frank was fantastic in helping me with a recent car issue. He was attentive, knowledgeable, and resolved the problem quickly. Highly recommend his excellent service! | Read Full Review
    5/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ WIKKED2009
    Chris was very kind and courteous, explained everything I needed to know as I am new to this area and first time to this delership | Read Full Review
    5/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ carsquared
    The dealership is very Clean and has great customer service. Dan was super. Easy to access. | Read Full Review
    5/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ Marienmrabuffo51
    Great experience. Dan and service were excellent.. my suv was completed within reasonable amount of time | Read Full Review
    5/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ EVA4
    Fast turn around and enjoyed the complementary shuttle thank you again i will be back. | Read Full Review
    5/23/2024 12:00:00 AM | Cars.com
  • ★★★★★ Sharon Wright
    Just purchased my first Electric ID4Pro S! Very positive experience at Colonial VW-Greg is knowledgeable and very attuned to his customer’s needs and preferences- I could not have asked for a better car buying experience. | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Marienmrabuffo51
    Great experience. Dan and service were excellent.. my suv was completed within reasonable amount of time | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ rajaaelghanjawi
    Chris was very responsive, he contacted my car insurance on my behalf and was able to clarify everything with the insurance. | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ alexwargo
    Frank was fantastic in helping me with a recent car issue. He was attentive, knowledgeable, and resolved the problem quickly. Highly recommend his excellent service! | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ EVA4
    Fast turn around and enjoyed the complementary shuttle thank you again i will be back. | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ carsquared
    The dealership is very Clean and has great customer service. Dan was super. Easy to access. | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ WIKKED2009
    Chris was very kind and courteous, explained everything I needed to know as I am new to this area and first time to this delership | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ jonesa944
    My sales representative Steven was knowledgeable and efficient; the buying process was fast and smooth. Great overall experience for purchasing my new Atlas Cross Sport. | Read Full Review
    5/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Larry Kelly
    We just bought a 2024 Tiguan SE from Colonial VW Medford. Really nice car. Salesrep Josh Jeffres couldn't have been nicer. | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ jonesa944
    My sales representative Steven was knowledgeable and efficient; the buying process was fast and smooth. Great overall experience for purchasing my new Atlas Cross Sport. | Read Full Review
    5/22/2024 12:00:00 AM | Cars.com
  • ★★★★★ Renfrew Resident
    I really appreciate the support given to my issues. The fixes are making me like my ID.4 again. It would have been helpful if I didn’t have to come back to show the technician the sounds I was hearing, but at the end of the day, it was fixed and handled with VW corporate, so I am very happy about that. The foot step is still not prop | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ GNEEC
    Frank is very knowledgeable . Efficient , kind and a real gentleman . Very very helpful ! The best! | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Meljules32
    Paul is the best , knowledgeable and professional. Love the service at Volkswagen Medford , friendly, professional. | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Pano
    Efficient service, and great communication! I have been satisfied every time I have visited VW. Thank you! | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ JILLMAYBERRY
    Keven was polite and took his time with me when I was looking at the Taos. He made the purchase process go very smothly. I was able to think without feeling pushed to make a decision. He took his time explaining the instrumental panel and computer screen which was a serious request of mine. He displayed patience when I would ask ques | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ JILLMAYBERRY
    Keven was polite and took his time with me when I was looking at the Taos. He made the purchase process go very smothly. I was able to think without feeling pushed to make a decision. He took his time explaining the instrumental panel and computer screen which was a serious request of mine. He displayed patience when I would ask ques | Read Full Review
    5/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ GNEEC
    Frank is very knowledgeable . Efficient , kind and a real gentleman . Very very helpful ! The best! | Read Full Review
    5/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Pano
    Efficient service, and great communication! I have been satisfied every time I have visited VW. Thank you! | Read Full Review
    5/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ Meljules32
    Paul is the best , knowledgeable and professional. Love the service at Volkswagen Medford , friendly, professional. | Read Full Review
    5/21/2024 12:00:00 AM | Cars.com
  • ★★★★★ william.giguere
    Knowledgeable and friendly service, answered any questions I had and made the experience very simple. Josh was excellent. | Read Full Review
    5/20/2024 12:00:00 AM | Cars.com
  • ★★★★★ william.giguere
    Knowledgeable and friendly service, answered any questions I had and made the experience very simple. Josh was excellent. | Read Full Review
    5/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ sheehandrpauline
    The good review is mostly based on my sales person Steven Warren, who was excellent | Read Full Review
    5/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ sheehandrpauline
    The good review is mostly based on my sales person Steven Warren, who was excellent | Read Full Review
    5/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ benboston
    The people are very nice however there was no explanation given on the outcome of the recalls. They changed parameters for charging and did not tell me so the car got overcharged the next day. | Read Full Review
    5/19/2024 12:00:00 AM | Cars.com
  • ★★★★★ benboston
    The people are very nice however there was no explanation given on the outcome of the recalls. They changed parameters for charging and did not tell me so the car got overcharged the next day. | Read Full Review
    5/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ eleanorneff91
    Always so friendly and very helpful with the buying process. The best dealership I’ve got a vehicle from. | Read Full Review
    5/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Derick Olson-Chan
    | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ eleanorneff91
    Always so friendly and very helpful with the buying process. The best dealership I’ve got a vehicle from. | Read Full Review
    5/18/2024 12:00:00 AM | Cars.com
  • ★★★★★ Philip Katz
    I scheduled an appointment a week in advance to check out a lighting issue and replace a bracket. When I showed up they told me their weekend crew couldn’t handle the lighting issue and I’d have to come back during the week but they could look at the bracket issue. Didn’t look sorry at all that I wasted my morning and arranged my wee | Read Full Review
    5/18/2024 12:00:00 AM | Google
  • ★★★★★ Jason W
    Very happy with my service. Dan is very easy to speak and work with. I recomend trying them out. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ gac171920
    Friendly staff Steve Tkaczyk best sales man took the time to show me different option I’m very satisfied Stephanie too explained everything and was ver helpful | Read Full Review
    5/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ rdehaven028
    Dave was extremely helpful and took the time to have me try out multiple cars and ultimately find the best option. He did not pressure me to make a purchase, but instead helped me weigh the pros and cons of various cars at the dealership and evaluate the best option for me. Would highly recommend Medford and working with Dave! | Read Full Review
    5/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ rdehaven028
    Dave was extremely helpful and took the time to have me try out multiple cars and ultimately find the best option. He did not pressure me to make a purchase, but instead helped me weigh the pros and cons of various cars at the dealership and evaluate the best option for me. Would highly recommend Medford and working with Dave! | Read Full Review
    5/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ gac171920
    Friendly staff Steve Tkaczyk best sales man took the time to show me different option I’m very satisfied Stephanie too explained everything and was ver helpful | Read Full Review
    5/14/2024 12:00:00 AM | Cars.com
  • ★★★★★ Muhamed Ghanem
    Frank is the best | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Meaghan A.
    Had a wonderful experience purchasing a new vehicle at VW Medford. Keven helped me and was by far the nicest sales person I have worked with. He made for a relaxed, enjoyable experience and answered all of the questions that I had. I never felt pushed into doing anything, and I really appreciated that. The rest of the staff was very | Read Full Review
    5/13/2024 12:00:00 AM | Google
  • ★★★★★ Edward Ford Fay
    Very good service, received timely updates on the work. Advised that I didn't need to do a costly AC repair because the leak was so small. That saved me a lot of money. | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Megan.mele3
    Steve Warren was very helpful, personable, and worked closely with us to make sure we got the color car we wanted. This was an overall great experience! | Read Full Review
    5/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alicja
    Great guy ! Helpful, knowledgeable , patient. The purchase was quick and pleasant . Be prepared with insurance as this was most time we spend on ! A | Read Full Review
    5/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Megan.mele3
    Steve Warren was very helpful, personable, and worked closely with us to make sure we got the color car we wanted. This was an overall great experience! | Read Full Review
    5/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ Alicja
    Great guy ! Helpful, knowledgeable , patient. The purchase was quick and pleasant . Be prepared with insurance as this was most time we spend on ! A | Read Full Review
    5/11/2024 12:00:00 AM | Cars.com
  • ★★★★★ wigmorecharles
    The staff was very friendly and helpful they mad my experience very simple very good service | Read Full Review
    5/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ tessobrien17
    Dan was very helpful as I got my car serviced. He kept me updated and had great customer service. | Read Full Review
    5/10/2024 12:00:00 AM | Cars.com
  • ★★★★★ wigmorecharles
    The staff was very friendly and helpful they mad my experience very simple very good service | Read Full Review
    5/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ tessobrien17
    Dan was very helpful as I got my car serviced. He kept me updated and had great customer service. | Read Full Review
    5/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ heyomar729
    1. When I called the service desk I had to wait for a while and then had to call back. 2. The service charges were high and if I wanted to, I could have gotten some of the service items performed for a lower price such as battery replacement and the oil change. 3. I appreciate the Uber ride. Very helpful. 4. If you want me to fill o | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Marcela
    Steve Warren from Colonial VW is the best. He was extremely patient with us. Recommend to everyone. He knows his business. Best | Read Full Review
    5/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Marcela
    Steve Warren from Colonial VW is the best. He was extremely patient with us. Recommend to everyone. He knows his business. Best | Read Full Review
    5/9/2024 12:00:00 AM | Cars.com
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