Take Advantage of Oil Change Specials at Ourisman Volkswagen of Laurel Today

★★★★★ Charlee Watson

| Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Lisa Jackson

Michael is an excellent sales person knowledgeable about cars professional and he sold me my last 5 VWs. | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ LaTavia

Please come to Ourisman Laurel if you’re looking to purchase a new car! They were amazing!!! | Read Full Review

4/13/2026 12:00:00 AM | Google

★★★★★ christine valdivia

Mike F was great!! Extremely personable | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Jose Puente

Thanks to Issac for all the help appreciate it | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Ale Valdivia

Such a great experience. Mike F is so knowledgeable, kind, and efficient! Isaac is also incredible! Would recommend buying a car here to anyone | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Dwayne Lovely

| Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Broxk

| Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Teonna Bowden

| Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Iris Hazzard

If you are looking for a good use car please come to VW of Laurel Maryland. My brother James K just purchased a Tiguan from them. His salesman was Mike Morris was very professional and very kind. His knowledge, and patience was outstanding. Being James is a Senior Citizen and asked a lot of questions because he has not purchased 16 y | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Sharon MarraLopez

Ourisman (V. McClellan) was great in explaining as well as recording my beetle services. Knowledgeable and efficient throughout the entire process. Turnaround time was great. Thanks a million for all your services!!!! | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Danny Romero

MIKE WAS AMAZING | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Greg Seymour

Michael and his colleagues were great to work with! Made the car buying experience as pleasant as it could be. Thanks! | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Rachel Seymour

We had a great certified pre-owned car buying experience with Michael. He took care of us during the entire process and was incredibly responsive. The dealership was transparent in its pricing and worked with our needs. Thanks, Michael and team! | Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Michael Willingham

| Read Full Review

4/6/2026 12:00:00 AM | Google

★★★★★ Kristin Barnard

My husband and I had a wonderful experience buying a used car from this dealership. Our sales consultant, Mike Filipowski, made the process easy and stress-free. I highly recommend letting Mike help you buy your next car! | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Nina Brown

Fantastic customer service from Mike F. Made the experience fun and easy. | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Karlee hawkins

Thank you so much to Mike F. for working with my mom and I today as we traded in my car. He was great! Super helpful and friendly! | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ LaToya Everett

Mike was absolutely amazing!!! He works hard for his customers | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Dione Hamer

| Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Alissa Irving

Highly recommend Cody for anyone looking for a tailored car-buying experience. He stands out for his technical knowledge and his ability to recognize a customer's specific requirements. I have very particular ergonomic needs, and Cody was able to pivot from my initial interest in a VW Passat to suggest a Buick Encore that provided th | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ F. E.

This dealership changed my family’s life and I hope they can do the same for you. I had been looking for a car for a while, and was a bit nervous to go car shopping at all. It has been a very long time and money is really tight. When I showed up to Ourisman VW in Laurel, I was immediately welcomed by Mr. Morris, although I had a to | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Scotta Murdoch

Mike Morris is amazing!! | Read Full Review

3/30/2026 12:00:00 AM | Google

★★★★★ antonio jones

For the bad service but thanks for accommodating the mess up I will continue to use them | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Holly Dwyer

Mike at Ourisman VW of Laurel was fantastic! No pressure… the easiest & fastest car purchase we’ve ever made. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Brendan Dwyer

Fantastic experience! | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Kealisha Mitchell

| Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Eren Ozdemir

RYAN : Racist thinking is often rooted in bias and can reflect unhealthy or distorted thinking patterns. | Read Full Review

3/27/2026 12:00:00 AM | Google

★★★★★ Hiral Vataliya

Michael morris did a great work. Thank you | Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Loli Pitsoulakis

| Read Full Review

3/26/2026 12:00:00 AM | Google

★★★★★ Will Crutchfield

Worked with Mike Morris. Was quick and easy. | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Joey Garcia

The people here were so helpful, the manager Ryan ,did everything he could, explained everything, taught me things that most sales people wouldn't probably tell you,I appreciated that. Also the person who helped me from beginning to end,Helen, was super nice ,friendly, just went out of her way to help me understand any questions I ha | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Abigail Rios

Amazing service. They were completely willing to help not just sell a car like usual dealership. Michael Morris and Issac Chee were very honest and patient. Would very much recommend this location and Michael Morris and Issac Chee | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Bianca Kliss

Excellent customer service!!! Our salesman Michael Morris listened to our needs and made sure we got a vehicle that was perfect for us as first time buyers. Issac Chee, the General manger, worked magic to get us financed with an amazing deal. Honest, fair, and friendly. I highly recommend them both and their dealership. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Kristofor Christiensen

Isaac and mike were both awesome and so helpful and honest with us. We are young and new buyers and he helped us get a new car at a very good rate for how young we are and the credit we have. I highly recommend coming to this location if you ever want to purchase a new or used car | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Shouaa Saleh

We had an excellent experience today with Michael Filipowski , he was very pleasant, patient , knowledgeable, made things very easy his is a great salesman his style makes you know he has your best interest, gave us many options , we test driven 2 cars but we landed on the one he showed us and recommended although it was above what | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Ayesha Qureshi

I had such an amazing experience from start to finish! The entire process was smooth, and stress-free. A huge shoutout to Mike and Helen — they were absolutely incredible. They went above and beyond to make sure I felt comfortable, informed, and confident every step of the way. Mike was super knowledgeable and patient, answering all | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Brian Espinoza

very good very nice | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Alexandra Morales

Had an absolute 10/10 experience buying my 2026 ATLAS Volkswagen here! Cody Parrott was incredible to work with—super knowledgeable, entirely transparent, and never pushy. The whole team made the process fast and stress-free. If you are looking for a new ride, definitely go see Cody at the Ourisman dealership in Laurel. Highly recomm | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Kenneth Kim

The service department at this location is in serious need of improvement. I made an appointment and dropped off my car for a 10,000-mile service, only to return three hours later to find that no work had been done and my car was simply parked, while walk-in customers were prioritized. Appointments clearly mean nothing unless you cho | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Brandon Tyner

I worked with Michael F. on securing the last 2025 GTI SE on the lot for a great price. Michael was extremely knowledge about the car and accommodated all of my asks. I would recommend Michael to anyone! | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Michelle Danser

Service dept has the WORST customer service ever. My service “advisor” would not call back and would take up to 2 weeks to respond to emails. Had my car for 5 weeks!!! If I could have given this place NO stars, I would. | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Danah E

Mike Morris went beyond my expectations | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Tyeisha Meniefield

Great experience and very informative.Mike Filipowski | Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Darlinston Mapleh

| Read Full Review

3/7/2026 12:00:00 AM | Google

★★★★★ Michael Luskey

Mike Morris | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Milton perez old glory harly davidson

Came in today and went for test drive and when we got back they tried making me sign a paper even though I clearly said I wasn’t ready to buy just yet and wanted to see the car and how the numbers were and all of The information about the car of course I didn’t sign it then came the Manager and he came in passive aggressive and was m | Read Full Review

3/6/2026 12:00:00 AM | Google

★★★★★ Aiden hwang

I had to report this dealership to the Maryland Attorney General's Office because my car has multiple critical safety defects, and I refuse to put my family in danger. After the AG's office reached out to them, the General Manager personally called me. I was actually hopeful they were finally going to fix my car. ?I was completely wr | Read Full Review

3/4/2026 12:00:00 AM | Google

★★★★★ Eman Albanna

Excellent experience. Thank you for making the process of buying a new car as smooth and easy as you did. Great team. Thank you to Jose (Sales), Robin (Finance), the service technician who unfortunately I didn't get his name, he moved from Honda, he was very informative and helped fixing popular error in VW Taos radio and to his serv | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Alisha Chan

I went into VW to purchase my first brand new vehicle, the 2026 VW Atlas with Tech. We were assisted by DJ! He is truly one of the best sales associates we’ve had the pleasure of working with! There was no pushy or desperate treatment. He was kind, patient, attentive and he handled every single question my Honda loving husband threw | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ karen kelly

Michael morris was very helpful | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ TJ Miles

Thank you Cody@ Ourisman VW. Found us the car that we want at the price that we wanted. This is our 5 car from them. Great customer service. | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Naomi Collier

Great Customer Service! Go see Micheal Moore | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Kayla Matthews

| Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Nathan Stackhouse

Great service come see Osman for the great deals | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ T.K

Thanks sooo much for Josh Gillions and Mike F for upgrading me from my Audi to a 2026 VW Atlas so I have the maximum space needed as a new mom!!! Yall rock! Stay Magical! | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Michele Neville

Ourisman has been my dealership for the last 3 cars! This time, I’ve been experienced some health challenges and wasn’t able to spend a lot of time in the dealership. Mike Filipowski was so very helpful. He helped me choose my car and prepared paperwork so that my new lease was ready to sign and go! I’m so grateful for his help in ma | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Greg Bailey

Mike Morris was an outstanding sales representative! Straightforward and no upsell attempts or haggling after we reached a price. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Armando Disla

Mike Morris - Amazing Job | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ FillerSolutions

Jose was a great Help. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Martell Foreman

Michael Filipowski is an indulgent salesman , i will definitely refer him. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Paris Bailey

DJA was my sales person. I came on Saturday. I saw the vehicle I wanted Saturday and picked it up Monday. He handled all the finance options and everything was a go. During pickup... he walked me through all the bells and whistles for the car. Overall patient and super supportive during this transaction | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Hawa Jerry

Kelsie was amazing and helpful | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Gwendolyn Davis

| Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Sox Rykiel

Cody was very polite and professional. He was patient took time to explain everything. I asked him to. He was very personal. It was a good all around experience. | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Jay

I was looking for a used SUV and I was blessed to work with Joseph. He was so respectful, patient and knowledgeable. I was not able to purchase at the time and he understood. He kept me updated on information and is still looking out for me. If you're interested in getting a vehicle go see Joseph. | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Rasheeda Gillis

Michael F. was very helpful and made me feel very comfortable with my purchase. I will definitely recommend ourisman to everyone. | Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ Tom Walsh

The car buying process is something that I really don’t like, but Cody P at VW Laurel is a great person to deal with. This is the third vehicle our family has purchased through him and I’ll find him again the next time. I highly recommend contacting him. You’ll be glad you did. | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ vogue ward

?? Valentine’s Day just got unforgettable! ?? I decided to treat myself this year and drove away with the best gift ever — a brand-new car! ???? Huge thanks to Michael Morris at Ourisman VW in Laurel, MD for making the whole experience smooth, fun, and stress-free. His service was top-notch from start to finish! If you’re thinking about | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Jose Osegera

| Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Jessica Griffin

Ahmad was super helpful and knowledgeable. Made my experience great! | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Bryan Suarez

Best dealership in the dmv come get right with them and call my big bro jose serrant Brodie gonna help and guide you every step of the way from Appreciate your patience serrant ???? | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ C A

| Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Natasja Johnson

Listen…if a great deal is what you need. Then Ourisman VW in Laurel is the place to be! Mike F. and the GM Isaac EXCEEDED my expectation. Front door service, yet made me feel like family. I am so happy with my selection!!! Thank you all so much!!!! | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Amy Keitt

Michael Morris was amazing. Knowledgable. Not pushy. Highly recommend | Read Full Review

2/20/2026 12:00:00 AM | Google

★★★★★ Ernest White

Good morning good afternoon good evening I want to say thank you for the 5 star treatment that we received Thursday night from Mike a blessing from above the General Manager was also excellent, exceptional, essential the purchase was filled with excitement a five star experience I hope this will inspire you if you’re looking for a ne | Read Full Review

2/18/2026 12:00:00 AM | Google

★★★★★ Tamara Connelly

Great service! | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Dandre Amos

Mike has been great! He and the rest of the team got my mom and I out of a pinch when we needed to trade in our car on a tight deadline! | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Kevin Lin

Ask for mike morris to get you the car you want. | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Alexis Butler

| Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Faith Tackett

Updated Review After posting my original review, the service department reached out and asked me to return so they could reassess my vehicle. In November, I brought the car back in. The service lead was kind, took the time to inspect everything, and apologized for any issues that might have resulted from the July service. I wanted t | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Wilfreda Lindsey

Every time I take my car to get service I leave with it worse off than when I brought it in | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Fred Douville

I was interested in a used vehicle that this dealership had and I made the internet query as to if it was available. I was contacted by 1,2,3,4 different sales people then I received email from the sales manager. In an attempt to stop the mass of emails and texts, I called the dealership and asked for the manager. Of course the sales | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Renee Carnochan

Awesome!!!!!! | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Mike C

Both Mike Morris and Hung was excellent to work with and provided a great deal without a whole lot of haggling. | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Clementine Epps

The salesman Mike was great, very professional, friendly. | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Dan Mullen

The service done required alignment, two new tires, and I had requested tire rotation. The alignment, for my 2019 Atlas, has two aspects, a standard wheel alignment, and another level related to the system of sensors on my car. Now this is what I like about the service team at Ourisman: they patiently explained the difference, and ad | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Kostas

Kelsey did a great job rectifying the problem with our purchase. Thank you ! | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ Gregory Cooper

Service representative Rick, outstanding, attentive, knowledgeable and professional. Great service. | Read Full Review

2/6/2026 12:00:00 AM | Google

★★★★★ John OHara

| Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Justin Bigelow

Mike is a people person great customer service I appreciate him | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ Abonne

Mike was awesome and helped us a lot ! Definitely coming back. | Read Full Review

1/30/2026 12:00:00 AM | Google

★★★★★ casey minnick

Casey and Ryan Bradford were great in purchasing my new car very professional and easy to work with. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Michael Noll

Mike Morris is the man! Got my wife and I both into new vehicles. Highly recommend Mike and Ourisman VW of Laurel | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Josh Lumpkin

Fantastic experience, had been to multiple dealerships over weeks but thanks to Mike F was the smoothest car buying process. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Tracie Burton

| Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Jesse Nketia

They always make sure I’m good and take good care of my car. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ mykwylke

Hello all. I recently purchased a popular pick- up truck from Ourisman VW of Laurel. I really appreciate their service and communication prior to my purchase. This helped make my decision to drive from another state for this in person Interaction and purchase. I was intially in talks with their manager Brian who was pleasant trusting | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Childcare Benton

From start to finish, working with Casey was an absolute pleasure! Buying a car can be stressful, but Casey made the whole process smooth, transparent, and even enjoyable. She went above and beyond to answer all my questions, walked me through every step with patience, and never once made me feel rushed or pressured. His knowledge a | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Katrina Royster

Mike F was so amazing! When I was in doubt he continuously encouraged and reassured me that everything would pan out well! Thanks Mike! | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Sherry Farrell

Cody was wonderful to help us get the deal on the Atlas we wanted! Thank you!! | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Ellen Heyser

Mike was amazing! He was polite and found a vehicle that met my needs. Mike was knowledgeable and had no problem answering all my questions. He made the process smooth and stress free. No wonder he has been recognized for being in the business for over 20 years! Thank you for your time and help! | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ John Neville

Mike was outstanding. Understood my needs and worked to get me the best deal possible. The dealership deserves a five star review. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Kayla D.

Mike F. was great to work with. Very transparent and such a seamless process. He was very knowledgeable and friendly. I highly recommend him! | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ owen chibanda

| Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Patricia Darby

We had an excellent experience working with Jose while buying John’s new car. From start to finish, he was knowledgeable, patient, and genuinely easy to work with—no pressure, no gimmicks, and no talking in circles. He took the time to answer all of our questions, walked us through options clearly, and made sure we felt confident ev | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ masa kamara

Thank you, Andre, for your excellent service. You made me feel comfortable very step of the way, and your interpersonal skills are unmatched. Thank you! | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Sinclair Wheeler

This was a an exceptional experience! My salesman Mike Morris worked his magic, and took great care of me! He was diligent and patient throughout the process, while exhibiting astounding customer service. They picked me up from my home a hour away from the dealership, and as I arrived I was greeted by Mike. This process was quick and | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Kirstyn Dibble

Jose (and Isaac) were a saving grace! We just went through returning a used car after issues not being disclosed to us. I was at a loss with what to do next and left with a bitter taste for car buying in general. Enter Jose! He was personable and genuinely wanted to help after hearing about our situation. He listened to our needs and | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Jaimee R

Great service. Got in and out fast. Well Worth it going to Volkswagen service everyone was nice. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Robert Sok

Mike Morris , smoothest purchase ever | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Lauren Baird

Great experience with Mike morris & Josh today.!! Mike F assisted me earlier this week and he was wonderful as well. Second purchase from this location! | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Keith Evans

The buying process was great, trade and fair price. That’s for this location. My only concern is the tag and title work. Still waiting on my registration to be transferred. Contacted the dealer , explanation , this is why we give you a 60 day temp tag., MVA busy. Bought the vehicle 12/9/2025 , still waiting on registration. This is a | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Alejandro Arguello

Do not use Volkswagen Ourisman Laurel for your Volks services. I took my Tiguan to change a light bulb. Victoria McClellan helped me and it took two days just to change a bulb. Also, I had to take an Uber to go to work and after all I was charged $451 dollars just for two light bulbs. I spoke with the manager almost two weeks ago be | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Robert Boeh

Absolutely terrible place, can't find parking anywhere and get there about five to ten minutes before they're closing. I only need one item from parts and you're still turned away. They used to be great but it is awful now. | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Michelle Ferguson

Complaint Regarding Discriminatory and Unprofessional Treatment On January 10, 2026, my fiancé and I visited Ourisman Volkswagen of Laurel on referral for a scheduled 2:00 p.m. test drive with Michael Morris. We drove approximately 55 minutes from Baltimore specifically for this appointment. Upon arrival, we were not greeted approp | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Beth Pavelka

We have always had great service until this visit—but maybe that was because our last visit before this, the shape of our car wasn’t reported to us correctly. We went from all green indicators to now you need brakes and rotors in 6 weeks time. Service manager was somewhat dismissive, did not stick around to meet my husband once servi | Read Full Review

1/27/2026 12:00:00 AM | Google

★★★★★ Anita Jean

Ahmad, was awesome. He was patient and answered all of my questions. Was very knowledgeable Great customer service. Ask for Ahmad, he will take great care of you. Thank you, Ahmad for my new car. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Richard Espinoza

The car buying experience at VW of Laurel was second to none. I hope everyone considers seeing Helen Pereira in sales, when looking to buy either a new or used vehicle. I’ve purchased vehicles in the past, but have never been drawn to love the brand and vehicle the way a highly skilled sales consultant such as Helen did. My family an | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Chaunté Stallworth

First time leasing and Mike, Ryan and Robin were great! Definitely recommend you come and see them! | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Jeanette Dunhem

Michael Morris gave us excellent service. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Cladius Win

Very friendly my sale person was Ahmad Ahmadi he did a great job | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Deshawn Holt

Great guy! Help me get my first car | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ R.L. KRON

Mike, and the Management of Volkswagon Ourisman Dealership rocks. The customer service is on point from the Sales staff through finance. They were all professional and quite accommodating. This is our 2nd vehicle purchase from Mike and it is always hassle free. Excellent buying experience indeed! | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ D Robinson

Great service!! Good salesman | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Mark Fauntleroy

Mike Morris give us great service!!! | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Angelina Knox

Jonathan Hernández, he is the best, 100% recomendado. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Yusuf Khan

Mike is a top professional, an exceptional salesman, and a good human being; he will go out of his way to assist you and ensure you find the right vehicle. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Dave Murphy

Mike Morris ws easy to work with and actually earned my business while all the other dealers were too cagy. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Jasmine Moore

| Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Brett Roar

Mike Filipowski is the salesman that you want. Great car buying experience. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Anthony Baione

This review is 100% facts, with proof, so lets start with the facts. First Helen Pereira, is the most knowledgeable, friendly, and all around best sales consultant iv had the pleasure of dealing with. Second, Josh is the most polite, straight forward, and accommodative sales manager iv had the pleasure of dealing with. Last, But | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Learnelle Maison

Michael Morris was absolutely amazing and full of energy. He made the buying process easy and fun. I look forward to my next purchase with him. Great service!!!!! | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Ebone Glenn

I had the best experience ever with Mike Morris at Volkswagen of Laurel. He was very professional, personable, and time efficient. I would recommend ANY and EVERYONE to check out vehicles here and ask for Mike. He takes care of you like family and you will certainly leave happy. Thank you Mike and the team at Volkswagen of Laurel. - | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Renee

Mike my sales guy and Ryan the service team member were phenomenal today! 10/10. They are efficient and really helped get me in and out. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Malik Lucas

I worked with Mike F. Mike was great! Called me almost immediately after I put my inquiry in. He’s very knowledgeable about the product and super personable. The buying process was simple and quick with him. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ julia lightfoot

Painless experience purchasing a new VW Taos from Mike F. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Lucas D

Sales rep on the phone was rude and condescending. I think his name was Brian, not sure. | Read Full Review

12/27/2025 12:00:00 AM | Google

★★★★★ Patricia Quinto Sandoval

Good service and good take of the client. They worked with me. Thanks. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Alain Blaise

| Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Jo-Ann Peters

Sergio from the Parts department is A1!!! I truly appreciate you being able to to help get my car issue addressed in an expeditious way! | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Jehari Michael

Wonderful service, as well as great attention to detail and our specific needs/preferences for our car. DJ walked with us through the entire process from start to finish; answering all of our questions and taking care of us along the way. Best experience! | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Lincoln Kane

Bought a used Fiat from Mike, the experience was great and all of the staff was helpful and professional | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Jennifer Draper

Mike F was my salesman. He was awesome! | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Saira Usman

This is best dealership they work with you till end i will refer my friends and family members Ryan,Tom and Mike they are best to work with. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Yemar

Went to see cars and Helen was our sales rep. She was incredibly knowledgeable, patient, and very helpful. She showed us different options and allowed us to test drive a few cars. Her attention to detail and ability to communicate effectively made the process so smooth. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Virgil Collington

| Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Rosanne Moore

Always have received great services Mike has been an excellent salesman. very efficient and professional and caring. Many Many Blessings!!! | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Shaquinta McDonald

| Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ tariq mahmod

Great sales person mike Morris Ryan manager also great | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Nicole

Mike F and rob did a fantastic job getting me into a car. Process was smooth and they worked with my needs | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Justin .Dion

Mike Morris was outstanding. He was incredibly patient, knowledgeable and dedicated to making my experience as good as possible. I sincerely appreciate his straightforward and honest approach. I left, feeling very satisfied through the entire experience. I thank him very much. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ elle b

I went to Alexandria VW for a recall. The first recall did not fix the problem I've been having with my infotainment system. I went in for the 2nd recall at the same dealership. Still experiencing the problem. I called a few days ago and spoke with the Jeremy, the service manager at Alexandria VW, and he informed me that VW doesn | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Amanda Boone

Honest, efficient, and had us in and out!!! Thank you for your outstanding work!!! | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Bryan Lowe

My experience was amazing, the assistance I received here today was outstanding and very informative. Everything from the sales manager Ryan down to my sales rep Ahmad. Ahmad did an outstanding job listing all features and his explanation of the process and vehicle were spot on. I would highly recommend this location as well as this | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Patricia Dawson

Mike Morris was an excellent salesman, honest and upfront. Very pleasant experience. THANKS ?????????? | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ michael nkwantabisa

I came to do an oil change, ended up getting a new car.. Mike Morrisat Ourisman VM in Laurel was phenomenal.. the whole team was great.. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Yvette kouam

Thank you Ahald | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Ryan smith

Mike morris was amazing finance was amazing thank you so much. Highly recommend this dealership for sales and service! | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Josh Demarino

Michael was absolutely amazing! Great sales and service. Love my vehicle | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Diamond Wilkins

I am always satisfied with the service I receive from this dealership! Mike in the service department is amazing! He always makes sure I’m taken care of. There are 2 VW dealerships much closer to my home however I choose to drive the distance for excellent customer service. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Michael Cannon

| Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Sim

| Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Chase Bowman

Mike F was my car salesmen. He was a great help, very patient and respectful and answered all the questions that we had. Would def recommend him when shopping for a car! Huge help! | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Troy Sidwell

| Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Michael Mobley

Excellent service! | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Lynne Colbert

Staff, especially Mr. Morris, was very attentive and accommodating. Everything went smoothly. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Sean Forrester

Mike Morris made the car buying process seamless. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Greg Thibert

Mike M was the best. Makes it easy and quick. Thank you Ourisman. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Brittany Nau

Mike F at VW of Laurel was absolutely amazing to work with! He made the entire car buying process smooth, stress free, and enjoyable. He was knowledgeable, patient, and went above and beyond to make sure I got exactly what I wanted. If you’re looking to buy a car, I highly recommend asking for Mike. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Darian Mckinney

| Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Adams Fam

This is the second worst experience we had to endure at Ourisman. I got quoted a price that was great, then to find out we drove all the way there and the car was already sold. The salesperson was impatient and rude. The manager was aggressive and pushy, not impressed at all. | Read Full Review

11/27/2025 12:00:00 AM | Google

★★★★★ Tania Torres

Jose and Hung were extremely helpful and gave us excellent service. Super happy to be driving my new Tiguan ?? | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Steven Blake

Excellent service!! Ryan Smith went above and beyond to ensure my issues were addressed!! He’s the best service advisor I’ve ever dealt with!! A++ | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Carole Ann Brazeal

Michael Morris is the best. He was very patient with answering all of my questions. I walked out with a smile and the keys to my new used vehicle! | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Derrick Wigglesworth

Great service, cost effective, no complaints! Ourisman is the best dealership! | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Cynthia Ameyaw

| Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Treehouse Bears

Mike Morris and Bronwen Fischer were both totally awesome. They got me set up with a VW Buzz lease and made the whole process fast and easy. They are even delivering the vehicle to my home. Really appreciate the team! | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Julio Feliu

Michael Morris is nice guys he helped us he is the best | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ EmilyAZ

Worked with Michael Morris, work with me to trade in my old car, very happy with the service | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Diana Paulino

Mike morris is a really good seller, he gime the best price he can ! | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ mike damesyn

My sales rep Mike Morrison was very friendly and professional. He was able to get me a fair deal on the vehicle and the finance guy Robin worked very hard to get me a great rate. Overall it was a good experience and would definitely do business here again even though it’s an hour drive from where I live. | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Javier Smith

I had a great experience with jadoun william. Very smooth transition. Great store, everyone was helpful and kind. I recommend doing business here. | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ morgan poore

Had a great experience , Mike was awesome !! | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Christopher Ditman

Excellent team and service depaetment | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Grace Grohs

| Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ suky luna

Amazing staff very informative, friendly and helpful. There’s a reason why I’ve been buying my cars from them since 2000 | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Misty Parrott

I want to give a huge shout out to Cody at Ourisman Volkswagen in Laurel Md. I was in need of a car desperately, and Cody wouldn’t let me give up. I was turned away by so many dealerships and spoke with Cody, and he told me don’t give up. Cody and his GM did all the work and got me approved. I didn’t care what it was just didn’t want | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Nne-Nne Abanobi

Everyone there was very nice, patient, and accommodating. It was a long wait but overall fine. I wish my car could have been vacuumed. Confusing on where to enter to get started. I pulled into the wrong port for Volkswagens at first...moved my car three times. But everyone was nice. | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Jaimie Johnson

| Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Mohammed Fahim

Mike F. made the shopping experience quick and easy. The team as a whole was great! Car shopping isn’t easy, but I felt at home here. They worked diligently on a deal with me, which I appreciated. I'm glad to finally get in my Tiguan! | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Philip Youngworth

I can’t say enough good things about my experience with Ourisman Volkswagen of Laurel, particularly the outstanding service provided by Kelsie. We brought in our VW Tiguan for work that had to be coordinated through State Farm Insurance, and Kelsie went above and beyond at every step. She was constantly communicating with State Farm | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Nancy Smith

I came in for a recall issue, the service person was on the spot and helped me get home, then sent me an text message and sent the car to pick me up. | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ K. Middleton

Excellent customer service from my Service Advisor. My experience was positive. | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Erick Marroquin

Way too many loops & hoops I had to run thru to be help | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Drew Adcock

What a complete circus show of a dealership. First started off with them trying to deliver my vehicle with the engine still apart. They took it back and “finished” the repairs. When I went to pick up the second time, as soon as I left the dealership a hose popped off due to improper installation of the engine piece and I had to limp | Read Full Review

10/27/2025 12:00:00 AM | Google

★★★★★ Brian Romero

Jose made the experience buying a vehicle from Volkswagen absolutely incredible and seamless. Will most definitely continue to return for business here! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Susan Lord Moris

Mike Morris was fantastic. Thank you!! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Niki Popovich

This is the second VW we’ve purchased from Ourisman VW of Laurel and always a great buying experience! Jose Serrant was fantastic! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Wesley Crawford

Jose was an extremely professional salesman and was a pleasure to work with. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Elizabeth Brown

I worked with Mike Morris on the purchase of a used Hyundai Sonata. Mike provided great communication and service. I felt the dealership offered a fair price and immaculately cleaned car. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Gnarly Gaming

Mike F was extremely helpful and very transparent with information regarding the car he was selling us! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Nathalie Forster

Mike F. Was beyond amazing! He made sure I left with the car that I wanted and at a price I was comfortable with. The whole team was a delight to work with! I will 100% recommend coming to Ourisman Volkswagen of Laurel to anyone looking to buy a car. Thanks Mike!! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Fred Smith

Great experience with Jose getting a GTI for me and a Taos for my wife! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Angel Grimes

DJ was such an amazing salesman. He answers all of my questions and provided an in depth walk through of any and everything I requested. When going over additional features he was very helpful and transparent. I’ll happily buy my next car from here. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ ELRita Cook-Harmeling

Mr. Morris is an outstanding professional salesman at Laurel Volkswagen. He is prompt, detailed, and helpful! A delightful pleasure to work with. See him soon! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Luis Pineda

Jadoun William great guy I came in with the idea to just look around he took the time to chat with me and got me in a brand new car he turned the impossible to something possible would definitely come back | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Greg Stewart

We worked with Helen Pereira last week. She is great! Helen was very knowledgeable and patient. She answered our questions and made the car buying process easy and comfortable. We bought a 2024 VW ID4, which we are very happy with. We got everything she promised and the paperwork process with Tom went pretty quickly and smoothly. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ ALPHA BARRY

I went to the Volkswagen at Laurel Cody was a very nice guy who helped my friend to get his car I recommend him to anyone who’s getting a use or brand new he’ll be your guy | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Brian

Mike Morris and the team made the process of buying my ID4 very fast and painless. He understood my time crunch situation and did everything he could to help me. Thanks again, Mike! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Joseph Daly

| Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Yonkyong Silva

Helen was great! I love the car and Ouriaman! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Temesgen Andsow

Jadoun William he did great job | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Alexis Turner

Accompanied my partner to purchase a used car(found through TrueCar) with Mike F. He was informative without being pushy at all. The price in person was the same as seen online and everything was very upfront. Overall great experience and would recommend Mike to anyone! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Victor Robinson

Awesome rep...well knowledgeable | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Aaron Wyche

Highly recommend Mike Filipowski as a sales consultant, top notch! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Bee Drummey

Mike F. was super friendly and very informative! I appreciated how he made sure to answer all my questions and that I understood every part of the contract and packages available. 100/10 Experience :) | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Ryan Slepesky

Mike Morris was great to work with straightforward and pleasant. Thanks Mike! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Tony B

Ok, so this is the best place can get you other brands too not just Volkswagen, my sales women Helen, so nice so low pressure so knowledgeable, just a great person who's great at her job, Josh the sales manager, just a great guy, so easy to work with he did what he could do to get the price lower for me within reason he was also low | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Bryan Robinson

One particular and customer service Richard Collins was very knowledgeable very helpful, courteous and just all around. I had a great attitude. I could not I could not met anyone else and just the sheer introduction alone with running with Mr. Collins made me want to purchase a car from Ourisman Volkswagen. Thank you, Mr. Collins and | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Vadim Shvartsman

Sanks for quickly and very good job!!!!! | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ R Barry

Great service, awesome working with Cody very gentle, he made us feel welcome. Thx again. | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ JAMES JACKSON

| Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Toya

Zero rating-Condescending and unprofessional. I knew my credit score before applying and was approved at a low rate, yet the sales manager, Josh, asked if I was “sure” — a comment that felt unnecessary and possibly racially motivated. It gets worse: they knew I was approved for the loan but hadn’t received the check yet due to miscom | Read Full Review

9/27/2025 12:00:00 AM | Google

★★★★★ Kimberly Ray

I had a great experience purchasing my new car at Ourisman Volkswagen of Laurel. As soon a we pulled into the dealership Mike Filipowski came outside to greet us and walked us inside to start the process. Mike was very kind, professional and knowledgeable about the car we were interested in purchasing. He patiently answered all of ou | Read Full Review