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Antwerpen Volkswagen

Antwerpen Volkswagen

★★★★★(154)read reviews
8065 Ritchie Hwy, Pasadena, MD 21122
(410) 412-7349 Ask About Our Service Specials!
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Service Offers

  • VIEW
    $89.95 Oil and Filter Service1Click Here for Details
  • VIEW
    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter5Click Here for Details
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    $25 Off Genuine Volkswagen Battery11Click Here for Details
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    $25 Off Genuine VW Brake Pad and Rotor Replacement9Click Here for Details
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    $20 Off Tire Rotation with Brake Inspection7Click Here for Details
  • VIEW
    Get 20% Off Your VW DriverGear Purchase with this Online Promotion
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    $25 Off Spring Has Sprung Special3Click Here for Details
  • VIEW
    Pay $5 per month for 12 months of SiriusXM!

Map & Directions

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 3:00 PMSun: Closed
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VW engine air filter being changed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Antwerpen Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Jin Parada
    | Read Full Review
    7/4/2022 12:00:00 AM | Google
  • ★★★★★ Kcaroline04
    Max was very helpful and friendly. He and his team made the deal work and got me in my new car! | Read Full Review
    6/25/2022 12:00:00 AM | DealerRater
  • ★★★★★ Eric Staples
    I have to say this place used to be a great Dealership but in recent months they have become a haven for scoundrels and villainy. I purchased a 2022 Golf R from Antwerpen in February and even as the videos show of the day I took delivery that certain issues where ever present and we’re failed to be caught via the PDI. When the car wa | Read Full Review
    6/25/2022 12:00:00 AM | Google
  • ★★★★★ terence scott
    Good customer service! | Read Full Review
    6/24/2022 12:00:00 AM | Google
  • ★★★★★ Alesha McElroy
    WORST DEALERSHIP EVER!!! Complete waste of my week. I was purchasing a VW Jetta GLI, received the "out the door price" and agreed to it. I proceeded to let them get financing done for me only for them to switch the price up. They added almost $5000 more to the price. The car was already marked up to begin with. This is unacceptable a | Read Full Review
    6/24/2022 12:00:00 AM | Google
  • ★★★★★ Opa Juzebette
    We keep coming back for service regardless of where we bought our cars. But we have both many cars here too. You can’t go wrong. They do things right the first time. Unlike other experiences we’ve had elsewhere! | Read Full Review
    6/23/2022 12:00:00 AM | Google
  • ★★★★★ Mark Romer
    Erick Metzger was a great salesman, no nonsense, straight to the point. That is the way I like. He gave me a great deal on a Jetta. Go to Ourisman in Laurel if you want a great deal. | Read Full Review
    6/22/2022 12:00:00 AM | Google
  • ★★★★★ benmapp04
    Good and smooth process. I would recommend them in the future to anyone looking to purchase | Read Full Review
    6/22/2022 12:00:00 AM | DealerRater
  • ★★★★★ AES1008
    Wonderful experience, great customer service! Max was very helpful. Would definitely lease from here again. | Read Full Review
    6/18/2022 12:00:00 AM | DealerRater
  • ★★★★★ williamdonald1990
    Very fast experience excellent customer service! We will definitely be back to buy a car from Max in the near future! | Read Full Review
    6/15/2022 12:00:00 AM | DealerRater
  • ★★★★★ Teresa Fore
    I purchased a 2022 5-31-22 original msrp price was $37,630 I’m like that’s a good price, so I was doing the financing with Jalen and while I was signing on the dock pad, I noticed a 5000.00 amount , I asked Jalen what was this he said it’s just we have to put that there, but it won’t be on your total, I was like are u sure because I | Read Full Review
    6/15/2022 12:00:00 AM | Google
  • ★★★★★ Theresa Brandt
    I would like to say that I was very super surprised that I could get a car the same day I went to Antwerpen Volkswagen located on Richie highway, Pasadena MD. I received a text to came talk and I did it actually paid off to do so . When you get there your greeted with a hello and a smile. The sale person's there try thier very hardes | Read Full Review
    6/14/2022 12:00:00 AM | Google
  • ★★★★★ kinawallace
    The dealership was very neat and clean and everyone in there was very friendly and professional | Read Full Review
    6/13/2022 12:00:00 AM | DealerRater
  • ★★★★★ Justin G
    The staff has been nothing but courteous and friendly. I will highly recommend coming here to others. | Read Full Review
    6/12/2022 12:00:00 AM | DealerRater
  • ★★★★★ Kelly Young
    DO NOT PURCHASE A VEHICLE FROM THIS DEALERSHIP! I purchased a brand new Atlas- drove off the lot with 11 miles. The very next day at 46 miles the vehicle broke down. This dealership made me contact the tow company- took hours for them to pick up the vehicle. The management and employees had zero sense of urgency or compassion- I brok | Read Full Review
    6/7/2022 12:00:00 AM | Google
  • ★★★★★ Mohammed Aljuboori
    I did not expect that the excellent handling and attention to the customer even by the manager and the facilitation of purchasing procedures. | Read Full Review
    5/27/2022 12:00:00 AM | DealerRater
  • ★★★★★ Stefano Mastronardi
    I was contacted back by Jalen after inquiring about a vehicle that was available on the lot.  After running the numbers, he provided an out the door price for it.  I confirmed a couple times with him on the phone the total cost before agreeing to setup a time to visit the dealer the same day.  Later that day I reconnected with the de | Read Full Review
    5/25/2022 12:00:00 AM | Google
  • ★★★★★ Randall Pitt
    Kemeere was a great salesperson she worked for a week to get me a new car and she was very friendly and professional to my family while we worked out a deal while also her team in the financial department help make a good deal for me I will be returning for my next car and I’ll tell all my friends about the great service I received A | Read Full Review
    5/24/2022 12:00:00 AM | Google
  • ★★★★★ Ashton McGriff
    I can't say thank you enough! They got me into the car I've always wanted without any stress. I'm super happy with my new GTI! They are the ONLY dealership me and my husband get our vehicles from! | Read Full Review
    5/24/2022 12:00:00 AM | Google
  • ★★★★★ Steffan91
    Terrible experience. Extra charge for 2500$ A lot of hidden fees . Not recommend at all. | Read Full Review
    5/23/2022 12:00:00 AM | DealerRater
  • ★★★★★ a.khan893
    This is the absolute worst dealership I’ve ever had the displeasure of dealing with. I got in writing from someone working there regarding an out the door price of 36k. While I am an hour into my drive going there, some random manager says they won’t honor that price. Seriously who in their right mind would pay 53k for a Jetta? Shadi | Read Full Review
    5/22/2022 12:00:00 AM | DealerRater
  • ★★★★★ T Derricott
    Awesome service. Dedication! Worked with me on getting financing. Derrick 5 stars!! Thanks very much! | Read Full Review
    5/19/2022 12:00:00 AM | DealerRater
  • ★★★★★ sunflowermom1975
    Everyone here is very accommodating and kind and professional . I will definitely return. I got the car I was looking for at the correct payment. | Read Full Review
    5/18/2022 12:00:00 AM | DealerRater
  • ★★★★★ Kim Smith
    Excellent service! Maintenance oil change. Always go to Pasadena dealership because of their excellent customer service. Told them I had to be out by 2:30 to pickup my son from school. They made note of it. They did a car wash and came out at 2:05 to let me know everything was done. Service associate was extremely friendly and | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Shannika Douglas
    Ramel was a Fast and attentive to every question we had. Great Service!!!! | Read Full Review
    5/14/2022 12:00:00 AM | Google
  • ★★★★★ de znam
    From me one star. Very bad experience. At first dealership I got first offer of 37000$ for Jetta Gli 2021 . Second dealership offer me 37700$ for Jetta Gli 2022 . I went to this dealership and they told me yes we match offer for 37500$ for Gli 2022 . Everything was fine but what they did when they was running bank loan they put extra | Read Full Review
    5/11/2022 12:00:00 AM | Google
  • ★★★★★ Netta's House Of Style
    Ramel O Clash was magnificent...if your ever need a car... please go here , they will make it happen...I'm so Happy... | Read Full Review
    5/10/2022 12:00:00 AM | Google
  • ★★★★★ Heather Wisner
    My husband purchased a 2019 VW Jetta here and they were super nice during the buying process. Once that was over they completely changed attitudes. They advertised that every purchase, new or used gets a $100 gas card, well when my husband asked about it they said he was supposed to request it during the buying process and its not th | Read Full Review
    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Stills
    PSA!!! Ask for Ramel O Clash!!! He got the job done and closed the deal! On a brand NEW CAR!! Very professional, and have great customer service skills! | Read Full Review
    5/6/2022 12:00:00 AM | Google
  • ★★★★★ Scott
    I have now bought two vehicles and sold one to the dealership and the last two transactions were with Yancy Cobb who is completely professional and a joy to work with. The dealership has my highest recommendation! | Read Full Review
    5/5/2022 12:00:00 AM | DealerRater
  • ★★★★★ Fatima Golder
    My experience with Volkswagen was awesome, Ramel Clash is the best, he went above and beyond to get me into something that I LOVE and that I can afford... The team as a whole did a great job, visit Volkswagen in Pasadena and ask for Ramel if you're in need of a Vehicle! | Read Full Review
    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Saginaw STEM
    My experience with Yancy Cobb was nothing less than a blessing from GOD! Mr. Cobb understands that people dont care how much you know, until they know how much you care. Antwerpen VW cares!!!!!! Dante Davis Saginaw STEM Founder and Executive Director | Read Full Review
    5/2/2022 12:00:00 AM | DealerRater
  • ★★★★★ Jinxphilly215
    Yancy Cobb and Randy are great…. He got my car in and out the service dept. thank you to them and there staff | Read Full Review
    5/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ Eleni
    Yancy and his staff was very knowledgeable, friendly and professional. He made sure I was completely taken care of. I highly recommend purchasing a car from Antwerpen VW! | Read Full Review
    5/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ VWLover
    Service department is attentive, informative and always return my vehicle in better condition than when I brought it in. Sales department has given me A1 concierge service with ordering my custom ID4.. | Read Full Review
    5/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ onahlea shimunek
    I recently had my car in for body work. Not only was work expertly completed, the follow up from the service team was amazing. I attribute the culture of caring and service, to the leader of that shop. Yancy is full service-from the time of your first purchase! Thank you Antwerpen VW!! | Read Full Review
    5/1/2022 12:00:00 AM | Google
  • ★★★★★ Danelle Tucker-McGrue
    I was referred to this dealership because of my previous unacceptable customer service with other dealerships. The moment I stepped into the showroom the customer service was beyond my belief. The customer care from the start of my purchase to the delivery of my vehicle was superb. I will definitely recommend this dealership to all | Read Full Review
    5/1/2022 12:00:00 AM | Google
  • ★★★★★ Rex Harrison
    Very nice friendly people Mr.Ramel Clash was the best he kept in contact with my wife and I worked hard to get us into a new car we couldn’t have asked for a better sales rep Ramel Clash THE BEST At Antwerpen Volkswagon Pasadena MD | Read Full Review
    5/1/2022 12:00:00 AM | Google
  • ★★★★★ Jose Medina
    Great services, great dealer with professional Sales Rep, specially Max from the moment you step in, he make sure you feel a great, he is very knowledgeable | Read Full Review
    5/1/2022 12:00:00 AM | Google
  • ★★★★★ Jennifer
    Great service. Calls and texts back in timely manner!! Buying process made easy and quick! | Read Full Review
    4/30/2022 12:00:00 AM | DealerRater
  • ★★★★★ Rudy Perez
    | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★★ Diana Hernandez Pichardo
    Awesome service. We needed a bigger car for our family and Max help us finding the perfect one for us. Fast service, straight to the point and really good price !!! | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★★ Olmedo Acosta
    Very, Very pleased with their service. I recommend them. | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★★ A.J. La Voz De Oro
    Great service, every time! The sales team trated me right. The service dept. gets the job done and they do it fast. This is my first VW and I'm loving every minute of it. Thanks, guys!!! | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★★ Elvin Sánchez
    Muy buen servicio , excelente | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★★ Samantha Alcantara
    Wonderful team, truly made the process of purchasing a vehicle so easy and smooth. Highly recommend and will come back in the future! | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★★ George Forrest
    | Read Full Review
    4/27/2022 12:00:00 AM | Google
  • ★★★★★ jesse remely
    Is there a way to give negative stars? This place is so wretchedly terrible. Their information is incorrect, every time. Sometimes in the same call, they'll give two different wrong answers to the same question. The maintenance was sub-par, including, I'm nearly certain, damaging a connecting hose changing *the engine air filter*. | Read Full Review
    4/24/2022 12:00:00 AM | Google
  • ★★★★★ Punshyam73
    Wow what a great Service Ramel clash is decent(vw pasadena) best of the best dealer for me of all time really happy to be vw member thanks for all your service lots of love | Read Full Review
    4/19/2022 12:00:00 AM | DealerRater
  • ★★★★★ Bobby Wisner Sr
    I bought a 2019 Volkswagen Jetta from this aint working Volkswagen dealership on Richie highway the check engine light came on in the front assist like came on the next day after buying it and they're trying to charge me for payments that pay to have it fixed when the car was sold to be defective is the worst dealership ever | Read Full Review
    4/19/2022 12:00:00 AM | Google
  • ★★★★★ Loretta Duppins
    Excellent customer service! Great vehicle service! Friendly to customers with positive interaction and knowledge of available discounted services. They even have an extended payment plan for car services if your budget can't absorb unexpected auto repairs. | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ Sandra Hill
    Best experience I've had buying a car. Ramel Clash did a awesome job, holler at him for your next car experience. If you need a New Volkswagon go see Ramel ar Pasadena VW | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ B
    Our issue has been resolved. | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ B
    THIS DEALERSHIP SOLD A CAR TO AN ELDERLY ALZHEIMERS PATIENT WITH A SUSPENDED LICENSE. Then to add insult to injury, within 8 hours of the sale, the family raised the concern quietly to the dealership. No change, so they asked the police for assistance, the used car department still did not resolve the matter. Just horrible! A sham | Read Full Review
    4/11/2022 12:00:00 AM | Google
  • ★★★★★ Cicero Macahdo
    Was happy to see the VW Antwerpen team addressing my concerns and working to resolve them. They are people with common sense and integrity. | Read Full Review
    4/9/2022 12:00:00 AM | DealerRater
  • ★★★★★ Janay G
    Max was the best!! Max delivered on ever expectation.l truly enjoyed working with him and how he was able to relate his personal experience. Which helped a lot in making my discussion!! Thank you again!! Will be sending clients your way!! | Read Full Review
    4/6/2022 12:00:00 AM | DealerRater
  • ★★★★★ Liz Reitz
    We bought a pre-owned beetle from Derrick and had a very good experience. Derrick was extremely kind and helpful. We love the “new” car! | Read Full Review
    4/2/2022 12:00:00 AM | Google
  • ★★★★★ Chris Albanese
    Brought my VW in for its 80,000 mile service. I waited in the waiting room for six hours (11am to 5pm closing)! Nothing was wrong with my car, it was just a service with an oil change, all the filters changed, and a tire balance & rotation. Since this dealership regularly takes three to four hours just to do an oil change, I was prep | Read Full Review
    4/2/2022 12:00:00 AM | Google
  • ★★★★★ DpJetta
    They worked really hard to get me in a car. This was a great experience! | Read Full Review
    3/24/2022 12:00:00 AM | DealerRater
  • ★★★★★ BARCKWEST
    In addition to my last response, I wanted to add remarks about Chris Porter. I was confused about something minor and he personally was so helpful. We spoke and he explained all the details in a very patient, polite manner. When doing the financial check-out, he couldn't have been more knowledgeable or patient. | Read Full Review
    3/15/2022 12:00:00 AM | DealerRater
  • ★★★★★ BARCKWEST
    Max Jimenez was so patient with me answering all my questions via email, prior to the visit at Antwerpen, as I was considering the purchase. | Read Full Review
    3/15/2022 12:00:00 AM | DealerRater
  • ★★★★★ wilsonja123
    Max was GREAT and went above and beyond for my wife and I to help us get the car we wanted!! | Read Full Review
    3/11/2022 12:00:00 AM | DealerRater
  • ★★★★★ terrakahcastle
    Max was Very friendly extremely knowledgeable. Helped me with numbers! Would recommend this company and Max to anyone! | Read Full Review
    3/7/2022 12:00:00 AM | DealerRater
  • ★★★★★ Breanna Edwards
    Amazing experience. Thanks for helping me choose the best car for me. I feel very confident in my purchase thanks to Garrett. He’s great at what he does. | Read Full Review
    3/6/2022 12:00:00 AM | DealerRater
  • ★★★★★ laurenrappel
    Very helpful staff! Everyone was very responsive and knowledgeable for any of my questions or concerns. | Read Full Review
    3/5/2022 12:00:00 AM | DealerRater
  • ★★★★★ Mark Thompson
    Purchased a car here from Chicago. Their courtesy shuttle picked me up at the airport, and the car and paperwork were ready when I arrived. Everyone was pleasant and made the experience enjoyable. Sad that this is not my local dealership! | Read Full Review
    3/4/2022 12:00:00 AM | Google
  • ★★★★★ Renee Blake
    Derrick, Trent, Chris and Armando at Antwerpen were very helpful and patient through a complicated car buying process. After visiting three dealerships, I am beyond satisfied with the experience I had at Antwerpen. It was a fantastic experience. | Read Full Review
    3/3/2022 12:00:00 AM | Google
  • ★★★★★ superspoiled82
    Great experience. Max and Steve were great no complaints. Very professional and helpful. I would highly recommend. | Read Full Review
    3/1/2022 12:00:00 AM | DealerRater
  • ★★★★★ DIA Investments
    Derrick provided great customer service in allowing me to test drive two Cross Atlas SE SUVs and I picked the white one. I told him my interest in leasing the vehicle and we proceeding to run credit. About 15/20 mins later, I was told by Steve that it would only be advantageous to buy the vehicle instead of leasing since the leas | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Jnmanning14
    I had a phenomenal experience with Max at Antwerpen Volkswagen! He was very knowledgeable, friendly and professional. The whole was also a very fast and smooth process. Max was also very responsive, honest and patient when I had any additional questions. I highly recommend buying a car here! | Read Full Review
    2/23/2022 12:00:00 AM | DealerRater
  • ★★★★★ BrookeC
    The whole process was pretty quick and easy. Everyone was helpful and I love my new truck! | Read Full Review
    2/17/2022 12:00:00 AM | DealerRater
  • ★★★★★ ronald downs
    Excellent service. I had no issues. Service person kept in contact and explained everything up front Thank You. | Read Full Review
    2/15/2022 12:00:00 AM | Google
  • ★★★★★ Robert Brown
    | Read Full Review
    2/13/2022 12:00:00 AM | Google
  • ★★★★★ Michael Hernandez
    I had reserved a VW ID.4 in early 2021 it’s been a long, long wait. I chose to have my car shipped to Antwerpen to complete my purchase. Huge mistake. The vehicle arrived and I was told there is a $5000 markup and another $1000 for outside financing. I understand the fine print, that dealers set final pricing, but this is just ridic | Read Full Review
    2/12/2022 12:00:00 AM | Google
  • ★★★★★ Melissa Stillwagon
    Showed up to check out a car. They showed us two busted up unsafe and I inspected vehicles assuming we were there to buy. Drove an hour for nothing but a joke. A bunch of clown who try to rip you off. Avoid at all cost | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Garrett Cassese
    Was in talks with Armando and Derek concerning a 2018 Passat originally listed for 21500. Title was not there yet and I appreciate the honesty and patience while waiting. What I do not appreciate is a price hike up to 24500 with no notice. I don't understand why you would bait a customer into a low price and then hit them with a 3000 | Read Full Review
    2/8/2022 12:00:00 AM | Google
  • ★★★★★ peachesiluv2
    Excellent service I love Volkswagens cars now I have a Volkswagens SUV me my husband will this one just like others | Read Full Review
    2/4/2022 12:00:00 AM | DealerRater
  • ★★★★★ DJKryptonok
    My experience at Antwerpen Volkswagen was very good. Tevin sold me my 22 VW GTI. He provided world class customer service. This is our fourth car I've purchased from Antwerpen and Tevin took care of the business like I knew he would. Don't know if I'll ever buy a car anywhere else, as long as Antwerpen has Tevin working for them. A+ | Read Full Review
    2/3/2022 12:00:00 AM | Google
  • ★★★★★ john fenwick
    | Read Full Review
    2/3/2022 12:00:00 AM | Google
  • ★★★★★ 7hansberry
    Derrick Johnson had outstanding communication skills about the car business … thank you so much Mr, Johndon | Read Full Review
    2/2/2022 12:00:00 AM | DealerRater
  • ★★★★★ Arbriajohnson
    Derrick did an awesome job informing me of all of my options! I was able to leave the lot with something I actually wanted! Thank you Derrick! | Read Full Review
    1/31/2022 12:00:00 AM | DealerRater
  • ★★★★★ Katherine Savin
    Great service! Highly recommend | Read Full Review
    1/31/2022 12:00:00 AM | Google
  • ★★★★★ Joyceb310
    After speaking with Derrick Johnson via their online chat I was able to make an appointment and test drive the car I was interested in. I bought the 2022 Tiguan I was interested in. I feel I got a good deal and the process was painless. Since The purchase Derrick has gone over the features of my car. He even answered my text when I h | Read Full Review
    1/29/2022 12:00:00 AM | DealerRater
  • ★★★★★ mikehennigan
    I just wanted to take a minute to rate my recent experience at Antwerpen Volkswagen. As you can see I gave Antwerpen and the Sales Consultant Derrick Johnson 5 Stars. I have been buying cars for over 40 years and this was the smoothest process from beginning to end. More specifically I would like to give high praise to Mr. Johnson. N | Read Full Review
    1/28/2022 12:00:00 AM | DealerRater
  • ★★★★★ Kelseyleeann125
    Really helped me out, tried his best to get me the best offer and insurance he could ! | Read Full Review
    1/27/2022 12:00:00 AM | DealerRater
  • ★★★★★ Coreymummert
    He worked very hard to help us get within our budget in a car we like. | Read Full Review
    1/25/2022 12:00:00 AM | DealerRater
  • ★★★★★ Joy.mccall2
    This dealership has great customer service, they are attentive, and friendly. I had a stress free process from test driving a vehicle to meeting with finance. Overall, I had a great experience! | Read Full Review
    1/5/2022 12:00:00 AM | DealerRater
  • ★★★★★ Insert Name
    We went to Antwerpen with every intention of purchasing a new vehicle. All we wanted was some time to look around. Jalen Cobb approached us in the parking and was very rude and aggressive. We told him we were just looking and for some reason, he wouldn't accept that as an answer. He kept saying something to the effect of "if someone | Read Full Review
    1/1/2022 12:00:00 AM | Google
  • ★★★★★ G O
    Worst service people ever. The staff do not call you back with updates about your vehicle or even to verify work to be done. The staff are rude, unhelpful, incompetent and incapable of providing even the most basic of assistance. Their service manager frequently disappears for hours at a time, leaving the staff unable to work (acc | Read Full Review
    12/28/2021 12:00:00 AM | Google
  • ★★★★★ Dylan Sosebee
    Serviced my Vw here a few times. Called the parts department to find out how much my light bulb was. Dude sad $24. Ok no big deal so I bring it in and have it done alongside with the oil. Advisor came back and said “oh it’s $37.” I said okay, whatever idc, she comes back again and says it’s $40!! HOW DOES THE PRICE OF A BULB CHANGE 2 | Read Full Review
    12/17/2021 12:00:00 AM | Google
  • ★★★★★ Nikki Leblois
    Long story short: they told us they had a car we wanted at MSRP. We drove 2 hours, they run our credit and suddenly the car is $3,000 more than the price discussed. The manager told us “people are bidding on this car, we can price it however we want it, and every dealership is marking up at least $3000”. I get the market is crazy at | Read Full Review
    12/10/2021 12:00:00 AM | Google
  • ★★★★★ Jordan Soliday
    James Brown and his team at Antwerpen did what no other VW service center in my area could do- they actually looked in the root cause of my car’s issues instead of just treating the symptom. After throwing the same codes over and over and getting the same part replaced 3 times in 3 years I was starting to feel like I bought a lemon. | Read Full Review
    11/27/2021 12:00:00 AM | Google
  • ★★★★★ aldairgarcia220
    Max me brindo un excelente servicio y agradezco su amabilidad y paciencia fue una visita agradable | Read Full Review
    11/26/2021 12:00:00 AM | DealerRater
  • ★★★★★ annepobiak
    Excellent because of Nick Barnes. He was outstanding ! NICK IS 5 STAR ! Some day, he will own his dealership. | Read Full Review
    11/20/2021 12:00:00 AM | DealerRater
  • ★★★★★ annepobiak
    Nick Barnes is five star, an excellent gentleman, well informed to explain the workings of the car. He was very patiently putting together the “ must haves” to end up with the exact car that I wanted. I see him owning a dealership in the future. | Read Full Review
    11/20/2021 12:00:00 AM | DealerRater
  • ★★★★★ will.ruhl
    Just wanted to say thank you to Max & Steve for making the car buying experience as painless as possible. Max was very thorough in terms with his questions about what I wanted, what I was looking for, what I needed and some of the extras I wanted. Steve & Max were both quick in finding a lender for me and for that I'm grateful. Gentl | Read Full Review
    11/19/2021 12:00:00 AM | DealerRater
  • ★★★★★ Brookeleighh13192
    Max and Steve are amazing. Very accommodating, as well as friendly. Jumped through hoops and got me into the exact vehicle I wanted ! | Read Full Review
    11/13/2021 12:00:00 AM | DealerRater
  • ★★★★★ Jamie Paxson
    Dealt with a salesman for a week on a vehicle via email as I live over 2 hours from the dealership. We were able to come to a general agreement and I told him I was coming for the vehicle. We even emailed that morning in regards to best way to put the down payment. I drove 3 hours including traffic, just to get to the dealership to | Read Full Review
    11/11/2021 12:00:00 AM | Google
  • ★★★★★ GamerArtist0608
    I had been searching for a car for sometime and landed on a Volkswagen. I KNEW 100% i was going to get a Tiguan. I bumped into Nick Barnes and chatted with me about what I wanted and didn't want and he showed me a Taos. I didn't know they existed and thanks to Nick taking his time, walking me thru every feature i was confident he had | Read Full Review
    11/6/2021 12:00:00 AM | DealerRater
  • ★★★★★ Jeanao
    Such a great experience at Antwerpen! Nick reached out to me very quickly about a vehicle I had my eyes on and we set up a same day appointment for me to see it. Nick was great on all fronts - exceptionally great with customer service. From start to finish I genuinely felt like he was on my side and not working against me to make an | Read Full Review
    11/5/2021 12:00:00 AM | DealerRater
  • ★★★★★ Tristanleighcooper
    Max was very nice and helpful when buying a new car. Process was very quick and easy! | Read Full Review
    11/3/2021 12:00:00 AM | DealerRater
  • ★★★★★ sdix246
    The dealership was clean and bright. Our salesman was professional, friendly, and courteous. The staff took great care of us and made the experience seem painless. | Read Full Review
    10/26/2021 12:00:00 AM | DealerRater
  • ★★★★★ Nee Nee
    My experience was god. I didn't feel pressured and Garrett really worked hard to find the right car for me.. | Read Full Review
    10/26/2021 12:00:00 AM | DealerRater
  • ★★★★★ Norrist95
    I had one of the best experiences getting a car through Garrett couldn’t be more impressed about how great his customer service is and and hard work on making everything so smooth for me to get a new vehicle!! | Read Full Review
    10/26/2021 12:00:00 AM | DealerRater
  • ★★★★★ ravensfan711
    Max is knowledgeable and friendly. Easy to work with and didn’t try to sell us something we didn’t want. | Read Full Review
    10/25/2021 12:00:00 AM | DealerRater
  • ★★★★★ Cheniqueclark
    Max is AMAZING!!! I love my truck … thank you guys so much ! The whole staffs was awesome !! Would definitely recommend anyone looking to purchase to come here !!! The service here is immaculate ! | Read Full Review
    10/25/2021 12:00:00 AM | DealerRater
  • ★★★★★ Ms. T505
    Is anyone on this review site ready for media attention for this Dealership and the way they treat women, shabby deals, and deception. | Read Full Review
    10/19/2021 12:00:00 AM | Google
  • ★★★★★ audee413
    Max is friendly and efficient. It was a pleasure working with him! I’ve already purchased 2 cars from Antwerpen and I’m sure I’ll return. | Read Full Review
    10/16/2021 12:00:00 AM | DealerRater
  • ★★★★★ tlbutler33
    Very friendly. Easy to work with. Very knowledgeable. Made the experience go smooth and easy. | Read Full Review
    10/16/2021 12:00:00 AM | DealerRater
  • ★★★★★ gbryan05
    I went to the Antwerpen Volkswagen desperately looking for a vehicle and I was assisted by Nick Barnes. Mr Barnes was very helpful and patient in allowing me to make a well informed decision. I am happy with my new Volkswagen Jetta and the process was made easy thanks to Mr Barnes | Read Full Review
    10/15/2021 12:00:00 AM | DealerRater
  • ★★★★★ lateisharenshaw04
    Very helpful and understanding on what was needed. Helped with an easy process. Will do it again! | Read Full Review
    10/14/2021 12:00:00 AM | DealerRater
  • ★★★★★ GamerArtist0608
    Nick was wonderful and took his time and made sure I had everything I needed and None of the things I did. Had the proper car in stock and gave me a honest and fair deal. He also reached out several times afterwards to make sure we were completely happy and understood everything with the car. I would without a doubt recommend Nick Ba | Read Full Review
    10/12/2021 12:00:00 AM | DealerRater
  • ★★★★★ Tmgb0867
    Great experience, Nick Barnes and Steve J very easy to work with and made the experience pleasant. | Read Full Review
    10/1/2021 12:00:00 AM | DealerRater
  • ★★★★★ smazied
    Garrett, the salesperson, was terrific to work with. He followed up with me continually and was respectful and insightful when discussing the car and completing the sale. | Read Full Review
    9/30/2021 12:00:00 AM | DealerRater
  • ★★★★★ td.chris80
    My experience was with Nick Barnes as my sales rep but really the whole team was exceptional. There wasn't a lot of time going back and forth nor was there any "haggling" happening either. Nick called and texted to confirm my visit to the location and I was greeted by everyone there. The location is very tidy and sanitizer was readil | Read Full Review
    9/25/2021 12:00:00 AM | DealerRater
  • ★★★★★ SadaSaidYes
    Thank you Derrick Johnson, you were beyond perfect, very sweet and most of all patient. | Read Full Review
    9/25/2021 12:00:00 AM | DealerRater
  • ★★★★★ Himsaymediwifey
    Ask for Derrick Johnson when you go, he was amazingly sweet and patient with me. I hope they give him a raise ???? He worked very hard to get me in a car & I have not so great credit, Thanks Again Derrick ?? | Read Full Review
    9/24/2021 12:00:00 AM | Google
  • ★★★★★ aacoop
    Great experience from the moment I walked in! Nick Barnes made the buying process quick and easy. | Read Full Review
    9/20/2021 12:00:00 AM | DealerRater
  • ★★★★★ Kashel Blanco
    Worst dealership ever. I purchased a 2017 Jeep renegade from them on September 9th 2021. While signing my paperwork I was told by the finance manager that I wouldn’t be able to get my copy of any of my paper work until my loan company called me and verified everything and finalized my deal. But they took my 4000 down payment. Of the | Read Full Review
    9/18/2021 12:00:00 AM | Google
  • ★★★★★ Hannah Coleman
    I recently purchased a vehicle with Sam and it was a great experience! While it was indeed a business transaction, the whole process felt super conversational and quite comfortable. He was knowledgeable about the vehicles, was happy to answer questions I had, and honestly seems like a good guy. I highly recommend! | Read Full Review
    9/16/2021 12:00:00 AM | DealerRater
  • ★★★★★ jordanj_jackson
    They where very nice and helpful and work miracles to get me into my vehicle! Strongly Recommend | Read Full Review
    9/16/2021 12:00:00 AM | DealerRater
  • ★★★★★ V. G. Reyes
    Our salesman was Garret Jackson. Nicest professional ever! From the moment we met him he was professional trustworthy and instilled confidence! He worked for us from beginning to end to get us just what we needed and most of our wants at the best price! Definitely will recommend anytime! | Read Full Review
    9/14/2021 12:00:00 AM | DealerRater
  • ★★★★★ CBWolfe
    Excellent buying experience all the way around. Miles Chambers was our salesman and truly listened to our financing concerns and with the help of his team was able to give us what we wanted. I would highly recommend this dealer to everyone!! | Read Full Review
    9/11/2021 12:00:00 AM | DealerRater
  • ★★★★★ Christine Wolfe
    Miles Chambers at Antwerpen Volkswagen made the buying process so very easy. He is courteous and professional and really listened to everything we wanted including financing wants and needs. This is the first time that I felt like I didn't spend all day at a dealership. The whole experience was outstanding and I would recommend th | Read Full Review
    9/11/2021 12:00:00 AM | Google
  • ★★★★★ Russ.Rezek
    I had an incredibly pleasant experience at Antwerpen. I purchased a used Jetta back in July. Max was a pleasure to work with. He was upfront about costs, warrantees, and did not pressure me into a sale. So far I have been extremely happy with my car, with Max, and Antwerpan in general. I would highly recommend checking them out. | Read Full Review
    9/9/2021 12:00:00 AM | DealerRater
  • ★★★★★ LaurenC
    Sam was great to work with! He got me through the car buying process quickly & was so nice. I definitely recommend coming to see Sam! | Read Full Review
    9/7/2021 12:00:00 AM | DealerRater
  • ★★★★★ levonna77
    Sam was a pleasure to work with, he made buying a new car seem so easy. Will definitely reach out when it's time to upgrade. Definitely will recommend him to friends looking to buy a car. | Read Full Review
    8/31/2021 12:00:00 AM | DealerRater
  • ★★★★★ Bestdurant
    Very good car salesman I believe he’s very slept on he has potential in this buisness give him a raise he is very good | Read Full Review
    8/31/2021 12:00:00 AM | DealerRater
  • ★★★★★ Achmed226
    Miles did a fantastic job at helping me get in the car I wanted. If you go to Antwerpen VW definitely talk to miles. Thanks! | Read Full Review
    8/25/2021 12:00:00 AM | DealerRater
  • ★★★★★ Snapshot
    Max the sales person... Where do I start! First Max was a no pressure salesmen the way I like it, very professional and Pleasant and knowledgeable of his inventory. I'll Max and the whole sale team a 10 out of ten. Would recommend Antwerpen Volkswagen to someone else! | Read Full Review
    8/24/2021 12:00:00 AM | DealerRater
  • ★★★★★ Chris Carazas
    Jack doesn't say "Yes" to every deal. Worth changing the tagline. | Read Full Review
    8/20/2021 12:00:00 AM | Google
  • ★★★★★ Hotleo822
    At 1st I wasn't sure this was going to work out, but Lamont stayed on it and closed the deal!!! Happy Birthday To Me!! | Read Full Review
    8/15/2021 12:00:00 AM | DealerRater
  • ★★★★★ rickyseven
    Miles Chambers is the “new breed” of auto salesman! He was absolutely phenomenal in assisting me with the purchase of my vehicle! Not pushy at all but good , kind and honest guidance. Go see him for your next vehicle! Rick H | Read Full Review
    8/14/2021 12:00:00 AM | DealerRater
  • ★★★★★ Tevin Rashad
    This is my second Volkswagen I’ve purchased from this dealership. Good experience again. Treacy Hunt told me all about the ID4 a few months ago. I came back in to look at it and the next day I came in to purchase it. Max was very helpful. Part of the reason I purchased from them again is because I love the staff. My service advisor S | Read Full Review
    8/13/2021 12:00:00 AM | DealerRater
  • ★★★★★ Eroc1217
    Great service simple and easy very straight forward in and out in a few minutes with exactly what I wanted | Read Full Review
    8/11/2021 12:00:00 AM | DealerRater
  • ★★★★★ dkeyton5
    Excellent customer services, smooth process to get us in our new VW. Made the process easy and we will definitely be back for our next car. | Read Full Review
    8/11/2021 12:00:00 AM | DealerRater
  • ★★★★★ bwasson26
    Sam was awesome! Definitely would recommend Sam for an easy and seamless transaction! Will reach back out myself in a few years to trade and upgrade for sure! | Read Full Review
    8/10/2021 12:00:00 AM | DealerRater
  • ★★★★★ Keytons2
    Very nice and knowledgeable. Got me a great deal and it was a great experience. I would do business again with him and this company | Read Full Review
    8/10/2021 12:00:00 AM | DealerRater
  • ★★★★★ dcfgreen2
    Awesome experience with all the personnel we came in contact with. Super professional and friendly. Attentive to our needs and concerns. Would recommend friends to this dealership. | Read Full Review
    8/9/2021 12:00:00 AM | DealerRater
  • ★★★★★ Rdawg
    This is my 2nd purchase at Antwerpen VW. I went for their service and selection. Max helped me find a Car in my range that was right for me. Thanks to Antwerpen VW for helping me get back on the road. | Read Full Review
    8/9/2021 12:00:00 AM | DealerRater
  • ★★★★★ bgreenjr7149
    Max was awesome! He made us feel comfortable and he listened to our needs. He explained everything to the fullest and he made sure that we were completely satisfied. | Read Full Review
    8/9/2021 12:00:00 AM | DealerRater
  • ★★★★★ Laurensaul.home
    Made the stress of buying a car easy and fun. Explained to me the different payment options and gave good recommendations. I appreciate someone who can put numbers in front of me that make sense. | Read Full Review
    7/31/2021 12:00:00 AM | DealerRater
  • ★★★★★ David.elliott.g
    Great experience! Sam was very knowledgeable, and informative. I am very happy with the purchase, and will definitely be coming back for my next one! | Read Full Review
    7/31/2021 12:00:00 AM | DealerRater
  • ★★★★★ jackiepaige0331
    My experience with Antwerpin VW was wonderful as soon as I walked in the door someone was there to greet me, my question was answered they took care of all my needs and put me in a brand new car | Read Full Review
    7/30/2021 12:00:00 AM | DealerRater
  • ★★★★★ lindsaybee
    Really enjoyed getting my dream car with Nick. Super laid back, enjoyable experience. It was not a pressure sale, took the time to walk me through options and coincidentally found EXACTLY what I was looking for. Would recommend Nick 100%! | Read Full Review
    7/29/2021 12:00:00 AM | DealerRater
  • ★★★★★ Shay Richardson
    Purchased a used car that had issues approximately 24 hours later. The General Manager (Yancey) implied that it was our fault and when asked how can we fix the issue, he offered no assistance and seemed to be extremely defensive. I understand that used cars can have issues but their lack of professionalism, customer service and commo | Read Full Review
    7/29/2021 12:00:00 AM | Google
  • ★★★★★ amshiplet
    Sam was great helping me get into a new Tiguan! Very friendly and professional and he kept the process fun! He is incredibly knowledgeable about VWs and all of the features on the car. Great salesman!! | Read Full Review
    7/26/2021 12:00:00 AM | DealerRater
  • ★★★★★ pianoplayer100
    I was very impressed about the entire sales process, I felt as if the staff was going to make sure that I would get a vehicle. | Read Full Review
    7/26/2021 12:00:00 AM | DealerRater
  • ★★★★★ Diana Hernandez
    Exceptional work, perfect customer service and fast service. Max helped us with all our requests and explained everything. We got a great deal thanks to him. We are very happy with our purchase. | Read Full Review
    7/26/2021 12:00:00 AM | DealerRater
  • ★★★★★ alankeitz1981
    Very friendly. Nick was incredibly helpful and knowledgeable. Got us in the car we wanted at the payment we wanted. Would definitely recommend Antwerpen VW | Read Full Review
    7/20/2021 12:00:00 AM | DealerRater
  • ★★★★★ tlc829
    Nick was incredibly friendly and helpful! He was very thorough in his explanation of all the features of the vehicles and lead my into the perfect SUV for my needs | Read Full Review
    7/20/2021 12:00:00 AM | DealerRater
  • ★★★★★ suntyams
    Nick was a delight. Got me in the perfect car with exceptional terms. If you need a car, see Nick! Visit him today, no regrets! | Read Full Review
    7/15/2021 12:00:00 AM | DealerRater
  • ★★★★★ Bestwes51 Jetta s
    He is a very good salesperson did everything he could to get me into the car I would recommend him to any of my friends | Read Full Review
    7/12/2021 12:00:00 AM | DealerRater
  • ★★★★★ Charlene Wainright
    Purchased a vehicle from this place and they deducted $3,500 off my trade then I seen Jack commercials that guaranteed at least 100% for your trade. Really?? Then my hard tags came in and they had them for almost a week and did not call me. Last but most important my jeep was supposed to be in MY name as we were trading MY vehicle T | Read Full Review
    7/7/2021 12:00:00 AM | Google
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