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Fitzgerald Volkswagen of Frederick

★★★★★(63)read reviews

114 Baughmans Ln, Frederick, MD 21702

(301) 703-9075 Ask About Our Service Specials!

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$5 Off Front Wiper Blade Replacement*Click Here for Details
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No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter*Click Here for Details
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$129.95 Oil and Filter Service*Click Here for Details
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No Charge Battery Test*Click Here for Details
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$20 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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$20 Off Set of Four Tires*Click Here for Details
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Buy 3 Eligible Pirelli Tires, Get the 4th for $1^* Click for details
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SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App¹⁹Click for details
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Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 8:00 AM - 8:00 PMFri: 7:00 AM - 6:00 PMSat: 8:00 AM - 3:00 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ James C Brightful Jr
I had a great experience. The sales rep, Benjamin was great & the finance rep got us the payment we wanted. Will definitely continue to give Fitzgerald our business. Thanks Ben, John, & Don. | Read Full Review
9/5/2026 12:00:00 AM | Google
★★★★★ Amy Gossard
Always the best service here!! Brenna is so informative and a pleasure to deal with. I will be returning here for all my maintenance and repair needs!! | Read Full Review
9/3/2026 12:00:00 AM | Google
★★★★★ Shanti Lama
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9/3/2026 12:00:00 AM | Google
★★★★★ Claudia Rocha
Que whole team was excellent, very helpful and friendly. They made our buying experience very easy and pleasant. This is the second time I work with the Fitzgerald team and couldn't be happier | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ Laura Shaw
Explained the repairs and costs to me. Worked with me regarding my financial responsibility. | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ ELAINE CALLAHAN
Great service department. Attentive and professional staff. | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ Judy Macbride
The team at Fitzgerald are the best! | Read Full Review
8/28/2026 12:00:00 AM | Google
★★★★★ Janet Taylor
Had warning lights on my ID/4. Since it's still inder warranty I came to Fitzgerald for a check up. The service womsn was friendly aand proficient. She called with updates snd offered a losner car since it would take approximately 6-8 hours to complete service and system updates. I am pleased with the professionalism and care during | Read Full Review
8/27/2026 12:00:00 AM | Google
★★★★★ Samantha Kerr
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8/27/2026 12:00:00 AM | Google
★★★★★ Mike Campbell
Service was and continues to be top notch. I went in for a recall on my VW and was initially told it may take 3 hours to complete. It was all software updates. I was pleasantly surprised when the told me my car was ready. Roughly 1.5 hrs later. Happy !! | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Cortney B
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8/26/2026 12:00:00 AM | Google
★★★★★ Sally McGregor
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8/25/2026 12:00:00 AM | Google
★★★★★ Skyler Dixon (equineaddiction)
They're always very kind and knowledgeable when I go in for service, John is very helpful and gave me a nice car wash on top of what I needed done, thanks for the great work, and awesome new car! | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Terri Martin
All went well. | Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ RadioKingOrchestra
John at Fitzgerald VW was extremely thorough and very helpful. Took the time to explain everything and extra measures to make sure everything was to my liking. Couldn't ask for better service! | Read Full Review
8/20/2026 12:00:00 AM | Google
★★★★★ Kathy Merani (Kathy Merani)
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8/20/2026 12:00:00 AM | Google
★★★★★ James Georgeson
Always great service. Always great customer service! | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ Chris
Frederick Fitzgerald service center has been amazing! They are very skilled and offer great pricing on services. I have been going to them for over 10 years now and have always had a positive experience. | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ Ciera J
Benjamin and the whole team were amazing!! They made the entire process smooth and easy and helped me get my dream car. Benjamin was super helpful, patient, and made sure I was taken care of throughout the whole experience. I couldn't be happier with my purchase. Definitely recommend Fitzgerald Volkswagen Frederick! ????? | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Sithmack Hill
Very nice and professional but the service took way too long. Installing 3 new tires should not take 3 hours. | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ M. Scott Murphy
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8/12/2026 12:00:00 AM | Google
★★★★★ Victoria Sansone
Location did a poor job in preparing for the recalls, which they were aware was the purpose of the visit. We were made to reschedule for this visit and they were still unprepared leaving us no choice but to make a 3rd a visit when they receive parts for the recall at a unknown date. Service Coordinator James did not follow through wi | Read Full Review
8/6/2026 12:00:00 AM | Google
★★★★★ Peggy Hooper
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8/5/2026 12:00:00 AM | Google
★★★★★ Ryan
Great service staff, they are all friendly! Went the extra mile for me despite some challenges!! | Read Full Review
8/3/2026 12:00:00 AM | Google
★★★★★ Holly Fellows
Jonathan and team was amazing again for our new purchase! He is so knowledgeable, easy going and doesn't pressure his customer. We were a return customer and will continue to be for our vehicle needs. | Read Full Review
8/1/2026 12:00:00 AM | Google
★★★★★ Matthew Gelber
Very professional and very helpful | Read Full Review
8/1/2026 12:00:00 AM | Google
★★★★★ Dave Shultz
Easy to approach and work with. Fastest close on a purchase I've had. | Read Full Review
8/1/2026 12:00:00 AM | Google
★★★★★ Richard Oconnor
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7/31/2026 12:00:00 AM | Google
★★★★★ Tyler Kuhlman
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7/31/2026 12:00:00 AM | Google
★★★★★ carlos galdamez
Was really great service | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ Zachary Poole
Bobby is great! Highly recommend coming to see him. | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ Lynn Gardner
I had a great experience with Joseph ! He took time to answer my questions and made the entire buying process smooth. I am very happy with my new Volkswagen and I highly recommend Fitzgerald to anyone looking for a super car buying experience! | Read Full Review
7/19/2026 12:00:00 AM | Google
★★★★★ t blum
Salesperson was great. (Josh) Handled everything smoothly without any issues. Finance, well quick and as easy as possible | Read Full Review
7/19/2026 12:00:00 AM | Google
★★★★★ jeffrey young
Fitzgerald always takes good care of me. They're great. | Read Full Review
7/16/2026 12:00:00 AM | Google
★★★★★ Tamie Taufaasau
Arrived from out of town. Great friendly service, good communication and they cleaned my car! | Read Full Review
7/16/2026 12:00:00 AM | Google
★★★★★ Jennifer Hartinger
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7/16/2026 12:00:00 AM | Google
★★★★★ Taylor Kate Elkow
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7/15/2026 12:00:00 AM | Google
★★★★★ John Cummings
I have a 2012 VW CC Auto that I love, by the way. And I have always have it serviced at Fitzgerald Auto in Frederick, Md. I was due for an oil change and a new battery so I made an appointment with a service person named Brenna. I dropped my car off on Thursday night to be worked on on Friday. I received a call from Brenna because an | Read Full Review
7/14/2026 12:00:00 AM | Google
★★★★★ Chris Serio
Service details were great | Read Full Review
7/14/2026 12:00:00 AM | Google
★★★★★ Lynda Tucker
Purchased new car which is always exciting but also a bit of an ordeal. Fitzgerald made it as painless as possible and my salesman Ray was wonderful. Thanks to all. | Read Full Review
7/10/2026 12:00:00 AM | Google
★★★★★ Mary Reich
Joe was a great salesman knew all about the car and made the whole process very painless | Read Full Review
6/26/2026 12:00:00 AM | Google
★★★★★ chico muyuni
I will be filing a complaint with relevant authorities because of your deceptive way of doing business. Brought my car there recently for routine oil change and the black guy by the service desk was telling me that the car needed engine coolant worth almost $300 and yet l did not need any and this was verified by a different auto dea | Read Full Review
6/14/2026 12:00:00 AM | Google
★★★★★ Min Chung
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6/5/2026 12:00:00 AM | Google
★★★★★ robert maddox
Great job, friendly service, quick delivery Thanks | Read Full Review
5/28/2026 12:00:00 AM | Google
★★★★★ Aubrey Hopkins
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4/21/2026 12:00:00 AM | Google
★★★★★ Frederick Stieff
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4/14/2026 12:00:00 AM | Google
★★★★★ Heather August
This is specifically about the service department. Not the guy at the desk, he has excellent customer service. I had an appointment for an oil change and tire rotation. The calendar download from them had blocked 30 mins on my calendar. After asking when I arrived, I was told it would be 2 hours. Thank goodness I didn't have anywher | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Far S
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3/3/2026 12:00:00 AM | Google
★★★★★ A. J.
A service advisor by the name of George, decided to allow his tech to drive my vehicle to west virginia martinsburg, without notifying me. Shortly after techline authorize them to put mileage on my vehicle, just to resimulate the on going issue on my vehicle. The only way I found out, was through my dashcam & VW app alerting me of m | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ LaDawn Patterson
My salesman Victor had myself in and out in less than hour and half . Had great know of the vehicle I wanted he,helped me get what I wanted without hesitation or price changes. He told me exactly what it was and it was that. He helped me get the new Kia telluride fully loaded | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Hadley Property Holdings
Called to have a key made for a newly purchased VW vehicle. The gentleman in the service department was very helpful, making the appointment to have the key programmed and informing me that I needed to pay for the key prior to my appointment. I also informed service that I wanted to have my vehicle serviced there and purchase an exte | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ Kathleen Montgomery
I had an excellent experience buying my Golf GTI from Fitzgerald VW, especially with Destiny. She was transparent, personable, and authentic from the start. This was the only dealership that provided the information I requested upfront, making the process easy and stress-free. The team didn’t push unnecessary add-ons, and a very help | Read Full Review
2/11/2026 12:00:00 AM | Google
★★★★★ Rushabh Kamdar
I want to take a moment to share an absolutely positive, fantastic, and amazing experience we had purchasing our 2026 Atlas Peak Edition from Fitzgerald Volkswagen in Frederick. From start to finish, the team exceeded every expectation. Our salesperson, Reese, was outstanding. Hands down the best sales professional I’ve worked with i | Read Full Review
2/4/2026 12:00:00 AM | Google
★★★★★ Terry Stratoudakis
Good sales people. That’s it. They do not know their job and if you complain they find a way to make it your fault. They sell cars, they should know things like plate holders to be installed or to ask if we have tags already. They do not return messages or calls after the sale, they got paid. | Read Full Review
2/1/2026 12:00:00 AM | Google
★★★★★ Jacob M
After purchasing a car from this dealership, I would search high and low for a comparable car at another dealer before ever returning. What went well? My wife wanted to get a new car and that mission was accomplished. What could use improvement? Pictures and inventory online could be accurate. Discussed a deal with the sales departme | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Rick Kuhlman
Amazing customer service from drop thru pick-up | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Hans Leurdijk
completely satisfied | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Kharl Barri
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12/1/2025 12:00:00 AM | Google
★★★★★ F S
Wow!! the lady representative for Volkswagen service was very rude, Their prices are so much more expensive than WV of Hagerstown, at Hagerstown the said cost me $200 for installation front brake & router but in Frederick she said front brake and router is 2 hours job to only install & they charge $150 per hour,so $300 only for fr | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ Michael Johnson
My experience with Fitzgerald was excellent! George was my service advisor, and he informed me every step of the way my car was with you guys. The car was recieving a new engine and was there for almost 2 months waiting for the engine to arrive, and although it was a long time, George let me know every time when it will possibly be r | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ crystal brumwell
Their service department is great to work with. I have had some minor problems with my new car and they have have been very proactive in helping me address the issue | Read Full Review
10/4/2025 12:00:00 AM | Google
★★★★★ Jennifer N.
I have given this dealership two chances, and I have had poor experiences both times. I do feel the majority of this negative experience was due to working with James in the Mazda department. I drive a VW and both visits was put with him for my needs. He is not customer service oriented, doesn't understand or seem to care about co | Read Full Review
10/4/2025 12:00:00 AM | Google
★★★★★ Adam Lloyd
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10/1/2025 12:00:00 AM | Google

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