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Southpoint Volkswagen

★★★★★(31)read reviews

13940 Airline Hwy, Baton Rouge, LA 70817

(225) 442-3913 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Dealer Hype
Great deals and great follow-through | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Daven Tullier
I bought a car from here for my son. The sales manager, Brad, is phenomenal! Had a small hiccup and Brad did everything to make it right. Much appreciated and the way he handled it ensures a future repeat customer! Well done guys! | Read Full Review
11/12/2025 12:00:00 AM | Google
★★★★★ Jessica
I visited this location several times. I was in the market for a bigger vehicle that would fit grandkids. I dealt with one young salesperson that honestly did not seem interested in what I wanted. I would ask questions or make requests for information and he would just guess instead of going inside the building to retrieve it. I did | Read Full Review
11/10/2025 12:00:00 AM | Google
★★★★★ Jimeka Edmonds
Service dept is horrible. I took off of work on Oct 2nd to take my car in for a service inspection that the car said I needed. I pointed out a few things to them that I noticed was wrong or maybe needed (I never mentioned oil change). So I’m handed a paper to be signed and he tells me that their service inspection charge is $180 but | Read Full Review
10/25/2025 12:00:00 AM | Google
★★★★★ Jackie Mancina
Brian and his team at Southpoint were fantastic. Brian was very responsive and easy to work with. I had a great experience here and would recommend to anyone. | Read Full Review
10/22/2025 12:00:00 AM | Google
★★★★★ M Gordon
I didn't buy from here, but it was a good experience. Not pushy at all. | Read Full Review
10/16/2025 12:00:00 AM | Google
★★★★★ Jeremy Narcisse
Terrible Service Department | Read Full Review
8/29/2025 12:00:00 AM | Google
★★★★★ Taylor Constantine
This dealership does not answer the phone! Can’t get in touch with any department. | Read Full Review
8/27/2025 12:00:00 AM | Google
★★★★★ Trinity Williams
I’m extremely disappointed with South Point Volkswagen and need Volkswagen USA’s help. I own a 2014 Volkswagen Jetta and recently contacted South Point Volkswagen because I need my camshaft sensor replaced. To my surprise, I was told they refuse to even look at my vehicle simply because it’s “too old.” This is frustrating because: | Read Full Review
8/22/2025 12:00:00 AM | Google
★★★★★ Rebecca Bonura
My husband and I went to Southpoint and had the pleasure of meeting Daryl Walker. He is one of their sales representatives and if you are in the market for a car (new or used) you should certainly consider working with Daryl! He is quite friendly, very knowledgeable, kind, genuine, and highly professional! ?????????? | Read Full Review
8/15/2025 12:00:00 AM | Google
★★★★★ Shana Ferryman
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8/14/2025 12:00:00 AM | Google
★★★★★ Nurse Ya Ya
The service department is horrible at Southpoint Volkswagen. I took my Volkswagen Atlas cross sport in to be serviced thinking the alternator had gone bad. They informed me that it was not the alternator, but instead my battery post needed changing and I needed a new power steering rack because it was broken and my car was not steeri | Read Full Review
8/5/2025 12:00:00 AM | Google
★★★★★ Mark Dietz
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7/11/2025 12:00:00 AM | Google
★★★★★ Lucero Lizardi
Recently had the experience of buying my car from Southpoint VW & I absolutely love her. I also had a wonderful overall experience. I had the pleasure of meeting Blake, and he made the experience so much better by understanding what I wanted and working with me to get my dream car. As a first time buyer I was super nervous but he def | Read Full Review
7/10/2025 12:00:00 AM | Google
★★★★★ Kate Brian
WARNING! Unfortunately, my experience with this dealership was extremely disappointing across the board. From sales to service, customer care was consistently lacking. Communication was poor, follow-through was nonexistent, and it felt like no one took accountability at any stage in the process. Bob, the owner/manager, was especially | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Shane Hernandez
Service department is useless. They are unknowledgeable in mechanics. As simple as needing to patch a tire with a nail, claimed they couldn't find the nail… The owner did nothing to help us with all the troubles we dealt with on getting out of the lease. Will NEVER go back and will NEVER recommend someone to buy from here. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Ashley N. Gibson
My experience at this dealership was phenomenal. I was in and out very quick and the transaction went extremely smooth—This is a big plus for me. I also got a chance to meet the owner when I visited (very nice man). I absolutely love my new ride and the features that come with it! Chris Pray did a great job and explaining all the fea | Read Full Review
6/20/2025 12:00:00 AM | Google
★★★★★ Alaysha Robinson
Chris Prey at Soutpoint Volkswagon made my husband and I shopping experience seamless. We went in on a weekday to just look and we test drove an Atlas and I fell in love with it. I made a call to Chris the next day and was ready to purchase. He did a dealer trade with another dealership to get the exact vehicle I wanted and it was he | Read Full Review
5/20/2025 12:00:00 AM | Google
★★★★★ Ryan Sanders
The service drive at Southpoint are very accommodating and communicative. | Read Full Review
5/10/2025 12:00:00 AM | Google
★★★★★ Jasvinder Singh
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5/9/2025 12:00:00 AM | Google
★★★★★ Sarai Lewis
I just attempted to schedule a routine oil change and was told they do not service vehicles made before 2012. While I understand that certain repairs may be limited by model year, I was surprised by the way the information was communicated. I was simply asking for an oil change—a basic service—and the response I received came across | Read Full Review
5/7/2025 12:00:00 AM | Google
★★★★★ Carrie Raiford
Will not be taking the vehicle back to this service department. Took Atlas in for an oil change and to check shimmy in steering at high speeds. Dropped car off at 9:15am. At 9:40, I received a call that the shimmy in steering was because the entire steering rack needed to be replaced. But they can't do it because the part is back ord | Read Full Review
5/1/2025 12:00:00 AM | Google
★★★★★ Ethan Clark
Daryl walker deserves a raise he's was very nice and worked with us through it all 10 out of 10 for this place great people great cars! | Read Full Review
3/3/2025 12:00:00 AM | Google
★★★★★ Ieshia Garret
Took my 2021 atlas crosssport for repairs, So I got the car back and still having the same issues that they suppose to have fixed The service manager said to give my car back to the dealership that I just purchased it from because he can’t FIX or can fix it but don’t know how long it will take to FIX… Not sure how this goes but it | Read Full Review
2/24/2025 12:00:00 AM | Google
★★★★★ Ieshia Garret
Took my 2021 atlas crosssport for repairs got the car back and still having issues service manager said to give my car back that I just purchased because he can FIX it but don’t know how long it will take to FIX not sure how this goes but it has been in their car 3 times no real result in what’s going on with the car .. | Read Full Review
2/23/2025 12:00:00 AM | Google
★★★★★ Amanda C
I brought my car for service and was lied to about the issues my vehicle was actually having. I was told it was hoses and o-rings leaking oil turns it was the plug on the oil pan but they told me it was going to be $773 (none of which was approved by my warranty). The real problem was actually the plug on my oil pan being stripped. I | Read Full Review
2/15/2025 12:00:00 AM | Google
★★★★★ Jordyn Bland
I will not be going back to Southpoint Volkswagen, not even for a service. It all started whenever I had mold in my car. Southpoint did what they could and replaced my floorboards. When I went to pickup my car, there was mold all over the seats. They proceeded to tell me my car was ready despite it still being full of mold. Manager t | Read Full Review
2/11/2025 12:00:00 AM | Google
★★★★★ Christina Dupuy
Horrible experience with a service advisor - JASON. Definitely not people friendly and most of all - not honest. I called days prior to arrival for maintenance and a new tire - asked specifically of the exact cost of how much money I needed to pay the bill, he gave an amount and I asked specifically... how much money will I need to p | Read Full Review
2/6/2025 12:00:00 AM | Google
★★★★★ Richard Murray
Horrible Service and dishonest I called and made an appointment to investigate my vehicle burning oil. They said it’s under warranty to bring it in. During the service they called back to asked, “ who serviced my vehicle and that it was serviced incorrectly, oil is leaking from the filter.” I asked for a picture evidence but they co | Read Full Review
2/4/2025 12:00:00 AM | Google
★★★★★ Shirley Jeandron
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2/1/2025 12:00:00 AM | Google
★★★★★ Amy Williams
Everything about our buying experience was amazing! We bought two cars, a Tiguan and an Atlas Cross sport and it was one of the best buying experiences we ever had! There was never any pressure. Our salesman Chris listened to our questions and got us the best deal out there. We are just so happy with our experience with Southpoint Vo | Read Full Review
1/23/2025 12:00:00 AM | Google

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