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Southwest Volkswagen

★★★★★(23)read reviews

6184 Johnston St, Lafayette, LA 70503

(337) 366-9948 Ask About Our Service Specials!

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Get 20% off select VW DriverGear purchases¹⁷ (no minimum required) with promo code VW2025 at checkout.Click for details
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Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 07.01.25 and 09.30.25.
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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 3:00 PMSun: Closed

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Andre Vinning (andTheUniverse)
Robert and Richard were exceptional! We bought our car took delivery in an hour! I can’t recommend this VW store enough. Thanks for making sure we got the right car at the right price! | Read Full Review
7/10/2025 12:00:00 AM | Google
★★★★★ Dondranique Williams
Awesome service! Thank you service dept for repairing everything in a timely manner! Thanks for the complimentary car wash at Mr. Bubbles! | Read Full Review
7/8/2025 12:00:00 AM | Google
★★★★★ Tina Pezzuto
The WORST service I have ever received in my life. Idk about the sales dept but I know the service dept SUCKS! I have brought my 2024 Atlas in 4 times in the last 3 weeks for the check engine light being and having a knocking sound coming from my front end. They claimed to have fixed it but here we are. I’ve been promised loaner vehi | Read Full Review
7/8/2025 12:00:00 AM | Google
★★★★★ SourpatchJ
When purchasing a vehicle , make sure it has the accessories that they say it’s supposed to come with. If not, and by the time you notice . They will tell you that they deducted it from the sales price , which i know was a lie. If it was “deducted “ that would have been discussed when signing the paperwork . That’s all. Check paperwo | Read Full Review
7/6/2025 12:00:00 AM | Google
★★★★★ Zachary Schleter
I do not recommend Southwest Volkswagen's service department. I took my 2012 Golf TDI here for approximately two years, making appointments online for their "recommended service package" for the appropriate mileage on my vehicle. Recently, my car started making a funny noise and the check engine light came on, so I called. They refu | Read Full Review
6/24/2025 12:00:00 AM | Google
★★★★★ Joy Cobert
Love my Atlas Cross Sport and service has been great | Read Full Review
6/7/2025 12:00:00 AM | Google
★★★★★ Chris Snead
Wonderful sales department and the service department is under new management and is great now | Read Full Review
5/21/2025 12:00:00 AM | Google
★★★★★ Tyson Richard
My daughter's routine oil change by them resulted in a broken oil pan leaving her without a vehicle for several days, and the dealership presented the full repair cost to her. It wasn't until I intervened that they suggested we pay for only labor. After 4 interactions, we never reached a clear agreement on this cost and strongly disa | Read Full Review
5/19/2025 12:00:00 AM | Google
★★★★★ Allen Bertrand
Chris bourque deserves a damn good raise. That’s a service writer who cares about his customers and that’s hard to find these days. | Read Full Review
5/16/2025 12:00:00 AM | Google
★★★★★ J Bar
Chase fixed an issue I was having with one of my vehicles and was very professional. I went to him after another dealership really messed me over. He had everything working perfectly when we left. I appreciate you Chase! | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Dondranique Williams
Awesome service! Thank you service dept for repairs everything in a timely manner! Thanks for the compliment car wash at Mr. Bubbles! | Read Full Review
3/11/2025 12:00:00 AM | Google
★★★★★ Carol Scott
They did a great job and didn't take as long as they originally stated. | Read Full Review
2/19/2025 12:00:00 AM | Google
★★★★★ Shanon Collins
Loved the interaction here! From start to finish my salesman, Sellman, was upfront, honest, and helpful. If you're looking for a new vehicle I'd definitely talk to this guy! | Read Full Review
1/28/2025 12:00:00 AM | Google
★★★★★ Callie Fontenot
Sales - we had a phenomenal experience. Service- absolutely terrible. Make sure you know that your vehicle no matter if you bring it right when they open, will LITERALLY be there all damn day. So frustrated at this point. Horrible management. | Read Full Review
1/17/2025 12:00:00 AM | Google
★★★★★ Joe Pere
We’re formerly from Lafayette but now have lived in Austin for the past 11 years. While back visiting family, I needed the wiring harness for my Atlas repaired and I needed it done quickly to get back home. I dropped it off first thing this morning and by 1 pm was repaired and ready to go. Special thanks to Chris Gardner for makin | Read Full Review
12/30/2024 12:00:00 AM | Google
★★★★★ itsjustdixie
As a first time buyer choosing the right car and dealership is a very stressful process. Choosing Southwest was the best decision I could have made. My stepdad has purchased 4 vehicles through this dealership and he swears by them. Now I do as well. I had the pleasure of working with Robert Sellman, and I can't say enough good things | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Leah Hicks
We just bought our very first Volkswagen from this dealership. What we asked for was in stock. I would rate our salesman, Zachary Hughes, 10/10! Great guy. No pressure to buy, yet very attentive. Answered our questions and was straightforward. The reason I gave a lower score is for the finance Manager, Richard Brasseaux. RUDE, put do | Read Full Review
10/7/2024 12:00:00 AM | Google
★★★★★ Justin Garcia
Southwest VW has exceptional and hospitable employees. Chris, Zach and Joshua. All helped us to make a choice on 2 very good vehicles. Came from Alaska and was able to trade in my 2023 VW Taos and leave with a 2024 VW Atlas and the 2024 VW Golf GTI. | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Traci Hebert
Chris Borque really went above and beyond to help me figure out what was wrong with my recently purchased used vehicle... It's been an long horrible journey but he really is making it a little easier for me. | Read Full Review
9/3/2024 12:00:00 AM | Google
★★★★★ Cai Helaire
Honestly had to be my best experience I’ve ever had buying a vehicle they made the process so smooth and so easy I would recommend this dealership 1000%. I worked with Kyle and he was a bit new but he tried his best to allow me to get the best experience possible and they also work as a team here which made the process of buying the | Read Full Review
9/2/2024 12:00:00 AM | Google
★★★★★ heidi soileau
I bought my 24’ atlas in Texas, but I come here for service and they are so nice! I came to get an oil change and the guy working the front over heard my daughter saying she was hungry and brought us in the back to let her pick out a donut. Another time when I was with my 4 year old son they brought him a coloring book. So nice!! | Read Full Review
8/25/2024 12:00:00 AM | Google
★★★★★ Ashley Leblanc
Wait times for service are always a little long but the service provided is always top notch! | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Travis Cross
Our salesman Robert was extremely helpful. I called asked about a specific model and color and they did not have one on the lot. Robert found one and had it at the lot within two days. After the sale Robert went over all the new and updated tech in the vehicle thoroughly. Thank you Robert for all your help and making the process easi | Read Full Review
7/19/2024 12:00:00 AM | Google

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