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Walker Volkswagen

★★★★★(46)read reviews

8933 Veterans Memorial Blvd, Metairie, LA 70003

(504) 327-2857 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 2:00 PMSun: Closed

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Customer Reviews

★★★★★ Eden Fleuret
I came by to see if I could get any sort of help in a situation I was in. The staff went above and beyond to help me, even making necessary phone calls to ensure it could be done and I didn’t have to worry about anything. They were extremely kind and fair. I’ll be coming here from now on for anything I need. | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ Carrie Kelly
10/10 experience purchasing my car at this dealership! Super impressed! Elvis and Sade were exceptional and very knowledgeable, made my car purchasing experience so easy! | Read Full Review
4/21/2025 12:00:00 AM | Google
★★★★★ Suleiman Almaaitah
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4/14/2025 12:00:00 AM | Google
★★★★★ lisa dobard
D’Angelo over at Walker Volkswagen in Metairie was AMAZING, He and the staff was so helpful and made my car buying experience super easy and fast. If you are looking to purchase a vehicle I highly recommend going to Walker Volkswagen in Metairie and ask for D’’Angelo, You won’t be disappointed. | Read Full Review
4/5/2025 12:00:00 AM | Google
★★★★★ Katie Sherman
Would suggest not bringing your car to this dealership for the “complementary maintenance.” Twice now my car has completely run out of oil and the only time it didn’t was when I filled it and then took it for an oil change. I don’t know what they are or aren’t doing but I don’t think my car is burning oil I think they’re simply not d | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ Jonique McLeod
D’Angelo was of great help. He made sure all of my needs were met with my purchase. I definitely wouldn’t mind having him as my salesman in the future! | Read Full Review
3/26/2025 12:00:00 AM | Google
★★★★★ Ahmad Mansour
175$ to get a code for my radio! Disgusting! | Read Full Review
3/17/2025 12:00:00 AM | Google
★★★★★ Baasel Syed
UPDATE AS OF 3:00 PM 2/28/2025: Wayne claims they called to offer a loaner—this is false. They did not contact us for two days, and we have phone logs confirming the times they called. His decision to respond two days ago, misrepresent the situation as he did, and still fail to communicate with us beforehand highlights their ongoing | Read Full Review
2/28/2025 12:00:00 AM | Google
★★★★★ Baasel Syed
I purchased a new Atlas Cross Sport from this dealership eight months ago. Just over six months into driving it, I noticed it was leaking gasoline. When I brought it in for service, I didn’t hear back from them for two weeks. Finally, they informed me of the issue and—shockingly—told me it wasn’t covered under warranty, even though | Read Full Review
2/26/2025 12:00:00 AM | Google
★★★★★ Terry Franklin
Thanks to Abel and D’Angelo for taking care of me on getting a new truck thank you guys so much great sales team over there thanks you guys for making real easy and fast | Read Full Review
2/22/2025 12:00:00 AM | Google
★★★★★ Dana
We had a great experience buying our new Atlas at walker VW! Customer service was exceptional. Shadi, Elvis and their team were awesome and extremely professional! They listened to what we needed and continued to work hard through the process to get us in and out with no complications! Hands down one of the best car buying experienc | Read Full Review
2/20/2025 12:00:00 AM | Google
★★★★★ Stacey Talley
I bought a Tiguan from Walker Volkswagen and could not be happier with the buying experience. Abel was awesome to work with. Abel provided all the information I needed and was very patient in answering my many questions. After the sale was completed, he showed me all of the car’s features. Able sat with me and helped me set-up my | Read Full Review
2/8/2025 12:00:00 AM | Google
★★★★★ Dawn Franklin
Thanks for D'Angelo Elvis and Arthur for their hard work on helping me get the vehicle I want thanks so much to the Walker family and those special guys | Read Full Review
2/7/2025 12:00:00 AM | Google
★★★★★ Khalil Shamieh
I bought a new vehicle put over $13k down. They have my license plate but want $40 to send it to me. If 0 stars were available I would give them 0. | Read Full Review
2/5/2025 12:00:00 AM | Google
★★★★★ blake muse
The team was overall very helpful and accommodating. Alex was very helpful over email and once we arrived to the dealership, everything was smooth sailing from there. They got us the out the door price. The business manager, Arthur, was also great to work with as well. We are very pleased with our new Tiguan! | Read Full Review
2/1/2025 12:00:00 AM | Google
★★★★★ Richard Hill
I own a 2017 VW Tiguan and the water pump needed to be replaced...luckily, it was all covered under warranty. I brought the car in on a Monday, and because of our sneauxstorm, I knew that getting the car done (delay of part shipments, backlog of repairs, etc) might take some time. Ms Joanne (lovely lady) got me the appointment and Mr | Read Full Review
1/31/2025 12:00:00 AM | Google
★★★★★ Josh Christie
I have taken my car to Walker a number of times over the past two years. Scheduling appointments is easy, and the service team is very knowledgeable/responsive to any questions. Although some issues with my car remain unresolved, the team has made every attempt to get to the bottom of my seemingly obscure problem (i.e. extensive re | Read Full Review
1/27/2025 12:00:00 AM | Google
★★★★★ Kayleigh Stockton
Absolutely fabulous dealership! Great people and swift smooth car shopping experience. Abel and Arthur were amazing. They are the best and we will definitely shop here again in the future for our next car!!! | Read Full Review
12/31/2024 12:00:00 AM | Google
★★★★★ Khalil Shamieh
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12/24/2024 12:00:00 AM | Google
★★★★★ Victoria Pierre
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11/22/2024 12:00:00 AM | Google
★★★★★ Jarred Bradley
Garity Wolfe was amazing. Would Highly recommend. | Read Full Review
11/20/2024 12:00:00 AM | Google
★★★★★ James Bevill
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11/12/2024 12:00:00 AM | Google
★★★★★ Devon Le Beouf
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10/29/2024 12:00:00 AM | Google
★★★★★ Tyler
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10/5/2024 12:00:00 AM | Google
★★★★★ Courtney Bono
D’Angelo with Walker Volkswagen was so great to deal with. I even joked with him this has been such a laid back experience. He got me a killer deal on a new Tiguan and the process was so fast and painless. Couldn’t be happier. | Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ Betty Richardson
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9/27/2024 12:00:00 AM | Google
★★★★★ Rikki Garcia
go see Elvis!! easy to work with & very helpful! my first time buying a car on my own, and he was so helpful! in and out of the dealership in less than a hour, with a great ride!?? THANKS AGAIN ELVIS! | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Rebecca Buhrer
I would give it zero stars, if it were an option. I came in because my battery had just died. I first thought that the warranty is 50k miles and 4 years as it states on the site but got multiple conflicting answers from staff. They finally determined that its 36k miles which was frustrating as my car was at 37702. Then the service ma | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Norwood Spencer
Just left the Walker location in Metairie, i was looking to purchase or lease a golf r. 5 employees in the office staring at me. I was standing there for over 10 minutes. No one said, can I help you, give me a second I'll be right with you, so I left. Horrible customer service | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Bry Pennington
Abel was a good sales man, he prioritized my needs and they were met,he was also patient and wasn’t trying force me in car just to make money , like most salesmen.He was trying to make sure it was affordable and I was able to pay the note with no issues..If your looking for that make sure you contact Abel Giron | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Millie Heath
Excellent customer service From sales to finance Abel -Sales very customer focused and very thorough! Enjoyed purchasing experience!! Thanks Walker Volkswagen Better than I imagined | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ Nakia C
D'Angelo provided excellent customer service and got me a great deal for my trade in. The rest of the team helped by making the process as smooth as possible. I Love my new VW Tiguan!!! | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Crystal Moody-Stewart
D’Angelo made me feel like I was in good hands. Honest and had my best interest. I will definitely be back when I’m ready for my next vehicle. | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ Brittany Maize
Thank you so much Walker Volkswagen for helping me get my dream car. D’Angelo was really amazing and was there when I needed him. I love my new car!! | Read Full Review
7/5/2024 12:00:00 AM | Google
★★★★★ Nim Tej
Very poor service Did not respond regarding license plates we try to reach them since 2 months to get license plate and registration but when we call for inquiry every one said we will call back in 10 min but no one call back even we called 5 times a day no one help and our temporary license plates was expired and they don’t care aft | Read Full Review
6/21/2024 12:00:00 AM | Google
★★★★★ Devin LaVine
Such a great dealership! The USED Car Manager was so helpful and nice. He went outa his way for me. I was hesitant to drive an hour outa my way. BUT, they knew where I wanted my payments and did everything they could to get me there. They are one of those dealerships out there I would recommend ?? So excited about my new ride. Thanks | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ richard deverey
Awful service. Lied about timing over and over again. Waited weeks for simple repairs. Told them exactly what was wrong with my car and they said I was wrong. 3 weeks later they told me exactly what I told them was wrong initially was the issue and that I had no proof from when I initially told them. I paid thousands of dollars for | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Riri Titi
If I could give a zero I would. They lie and charge you for a bunch of things. DO NOT GO HERE | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Joseph Coco
We dropped the car off on schedule for diagnostic and repair early day 1 and were told by our service manager, Zach, it would be diagnosed in 24 hours, by day 2. I called in 32 hours later on day 2 and they said they wouldn't have it diagnosed until day 3. I called day 3 and they said they couldn't get it fully diagnosed until the ne | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ Barbie L'Hoste
I don’t write reviews often, but I want to encourage anyone who is thinking about having their car serviced to steer clear of this dealership. They are dishonest, overcharge, and don’t explain the scope of work. | Read Full Review
6/5/2024 12:00:00 AM | Google
★★★★★ User ID
Would recommend | Read Full Review
5/29/2024 12:00:00 AM | Google
★★★★★ Renada Trainor
I want to thank everyone that works at Volkswagen. I had the best experience with them. The customer service is amazing the whole team never stop working to help me get a car an I left so happy and grateful!!! I definitely recommend everyone if you looking for vehicle this the place. ?????????????? | Read Full Review
5/28/2024 12:00:00 AM | Google
★★★★★ Danielle Goldberg
The "appointment" took 2 hours for an oil change. | Read Full Review
5/17/2024 12:00:00 AM | Google
★★★★★ Vernice Lewis
I choose five stars because your dealership did good with me especially Zack he took time with me let me ask question an he answer everyone an he has a good skill of customer service skill | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ Armond Romain
5 I like the how they treated me service was nice ?? | Read Full Review
5/11/2024 12:00:00 AM | Google
★★★★★ Holly Mollere
The service man was trying to do all these unnecessary things to my 1 yr old vehicle that he said were maintenance and not under warranty. Would have cost over $500. He was also a little abrupt over the phone, like hurry up and make a decision. Told him my husband would call him to discuss if my car needed these things. He says "ok | Read Full Review
5/11/2024 12:00:00 AM | Google

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