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Joseph Volkswagen of Cincinnati

★★★★★(61)read reviews

3813 Montgomery Rd, Cincinnati, OH 45212

(513) 815-3948 Ask About Our Service Specials!

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Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: 8:00 AM - 12:00 PMSun: Closed

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Customer Reviews

★★★★★ Shirley Fields
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11/17/2024 12:00:00 AM | Google
★★★★★ Sarah Huber
I take my Atlas to Joseph VW for regular maintenance because the service is always consistent and the staff is friendly! Reggie takes good care of me! Thanks, guys!! | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Kevin Curtin
Alway very good. They have great attention to detail. | Read Full Review
11/17/2024 12:00:00 AM | Google
★★★★★ Melanie Nathan
I’m enjoying my new VW. The service was excellent! Martin in sales was so helpful and had me out of the store and in my new ride without any hassles. Highly recommend going to the VW location on Montgomery road! | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Christine Naber
Reggie in the service department is kind, professional and gets the job done start to finish. | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Annetta Barnes
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11/14/2024 12:00:00 AM | Google
★★★★★ mnathan5312
Martin was fantastic! Not only does he have a wonderful accent, but he was able to answer all my questions in deciding which VW to purchase. I would recommend working with him if you're thinking about buying a Volkswagen. | Read Full Review
11/13/2024 12:00:00 AM | DealerRater
★★★★★ dcooper11
Got me in very quickly. Took care of regular maintenance and had it back same day all washed and ready to go. | Read Full Review
11/11/2024 12:00:00 AM | DealerRater
★★★★★ Ashley Edmonds
Reggie in Service was so kind and squeezed in a battery change when mine decided to die <24 hours before a work trip. Thank you! I’ll definitely be coming back for regular maintenance. | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Max Bancker
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11/10/2024 12:00:00 AM | Google
★★★★★ Jim Driggers
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11/10/2024 12:00:00 AM | Google
★★★★★ Matt Jesse
The staff was extremely helpful and polite. They were short-staffed, but still did a great job getting everything done on time! | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Michael “Woody” Woodin
Always a great experience, service or sales. | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ kykarl79
Quick and t I the point the way I like to do business. And a fair deal. | Read Full Review
11/9/2024 12:00:00 AM | DealerRater
★★★★★ Stephen McNew
I am pleased with the car, a 2015 Golf, and am learning its complexities. It is puzzling, though, to find that the left front tire (all 4 are new, though of a make and brand I have never heard of) is leaking slowly but steadily. The man who delivered the car to me on Nov 1 said that the sensor needed resetting, that I could look u | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Hannah Whaley
As always, a great experience! Fast and easy routine maintenance appointment. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ David Kappa
Almost 400 dollars for a 40k mile service. | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Jmpearce73
Martin was great- He was the primary reason we went forward with the purchase. His passion for his customers is evident and he builds trust with his willingness to invest in his customers and what matters to them. | Read Full Review
11/6/2024 12:00:00 AM | DealerRater
★★★★★ Soul Kitchen
They are very patient with me and very caring and helpful | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ WIlliam Gunter
Great experiment fast service great management ample waiting area | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Christopher Urbanek
Easy to schedule, highly competent work. Great promo on tires (buy 3 get one for $1). Dealer quality service at dealer pricing. | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ GAUTAM JAIN
We went for servicing couple of weeks back and after service, had a very pathetic experience with the vehicle, first of all, I do not know who sits on the reception , I was connected to a service advisor after calling like 5-6 times in a week, every time she puts me on hold and after sometime says , they will call me back which obvio | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ FFRANCISXS
Fantastic again. Thank you for being so accommodating and respectful. Really appreciate the shuttle back to the dealership. Thank you. FX | Read Full Review
11/4/2024 12:00:00 AM | DealerRater
★★★★★ GAUTAM JAIN
We went for servicing couple of weeks back and after service, had a very pathetic experience with the vehicle, first of all, I do not know who sits on the reception , I was connected to a service advisor after calling like 5-6 times in a week, every time she puts me on hold and after sometime says , they will call me back which obvio | Read Full Review
11/4/2024 12:00:00 AM | DealerRater
★★★★★ Debi Lauber
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11/2/2024 12:00:00 AM | Google
★★★★★ Laura Bellido Maniau
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11/2/2024 12:00:00 AM | Google
★★★★★ OSTERDAY
They do a good job at cleaning and maintaining my car. I highly recommend them to anyone needed a new car. | Read Full Review
10/31/2024 12:00:00 AM | DealerRater
★★★★★ Justaguy
They got it in without and appointment and got the battery replaced in a couple of hours and were open late enough to pick it up after work. It's not their fault that batteries cost a completely unreasonable amount these days. Overall, they did a very nice job | Read Full Review
10/30/2024 12:00:00 AM | DealerRater
★★★★★ Douglas Whitt
Well taken care of at this dealership. THANK YOU!! | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Edward Keyes
They always get me in the same or next day. Unlike several of the other Cincinnati VW dealerships who have days and even weeks of waiting. Plus the work has always been perfect. That's why I take my VW to Joseph in Norwood, 20 miles away, even though I have a dealership 3 miles from my home. | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ bkeating0
The purchase of my new vehicle went fine and the personnel were professional and helpful but the dealership itself is very uncomfortable. Too cramped and the temperature was uncomfortable as well | Read Full Review
10/30/2024 12:00:00 AM | DealerRater
★★★★★ Elizabeth Burstein
Ryan Marcus provided outstanding customer service. He was helpful, knowledgeable and patient with us, and made the experience a true pleasure. Thank you very much! | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ James Robke
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10/29/2024 12:00:00 AM | Google
★★★★★ Ed Horgan
Always a great experience | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ Matt Duddey
Patient and transparent overall. Logan was great - no big pressure tactics but maintained good communication. Left the dealership happy with our deal and the vehicle I wanted. | Read Full Review
10/27/2024 12:00:00 AM | Google
★★★★★ Pam Matson
The Service Department fit me in quickly when I had a flat tire. It was great service at a time that could have been stressful. Thanks to them, it was just a minor event in my day. | Read Full Review
10/27/2024 12:00:00 AM | Google
★★★★★ JGRIDLEY51
Nick was an awesome salesman. He was personal, knowledgeable, talented and no pressure. Document signing was well handled as well. | Read Full Review
10/27/2024 12:00:00 AM | DealerRater
★★★★★ MELANARATA
Ryan was great and a pleasure to work with. Thankfully to have a stress free car leasing experience. | Read Full Review
10/27/2024 12:00:00 AM | DealerRater
★★★★★ JKMITCHELL85
Awesome experience! Always so nice to work with the entire crew at Joseph Volkswagen Cincinnati! | Read Full Review
10/25/2024 12:00:00 AM | DealerRater
★★★★★ PAMENNINGER
The Service Team at this dealership is hands down the absolute best group. They have given me excellent customer service from the Front Desk. Chris thank you ! And the technicians are excellent at solving problems with my VW !!! Thank you so much guys !!! | Read Full Review
10/23/2024 12:00:00 AM | DealerRater
★★★★★ Stephen Kroeger
Very happy with our new Atlas. Our sales rep, Martin, was very courteous and knowledgeable. He knew the vehicle very well and was able to explain all of the features the vehicle had. Highly recommend. | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ steve kenat
The service team was great to fit me in on short notice, diagnose a problem I was having, and fully resolve it. | Read Full Review
10/22/2024 12:00:00 AM | Google
★★★★★ Rick Peppers
I was there for my 30,000 mile check up. Appt time was 8:30am. Was told it would be about 2 hours. I was out at 9:45 am. Reggie was my advisor and he was very efficient, helpful and very pleasant! It was my third time there and each visit has been great! | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ JUSTINMIRUS
Customer service was excellent and the service done to the car was done in a timely fashion! | Read Full Review
10/21/2024 12:00:00 AM | DealerRater
★★★★★ KKSTOCK003
Service Department is friendly and continued to provide good service. Reggie is awesome and very helpful | Read Full Review
10/20/2024 12:00:00 AM | DealerRater
★★★★★ Jim.Remmel
Joseph Volkswagen is a very professional dealership in that they keep their appointments on time and they give you a good estimate of time to do the job. | Read Full Review
10/20/2024 12:00:00 AM | DealerRater
★★★★★ sarah clark
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10/19/2024 12:00:00 AM | Google
★★★★★ savanna hasenkamp
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10/19/2024 12:00:00 AM | Google
★★★★★ Jack
I had a very pleasant experience purchasing a 2024 GTI at Joseph Volkswagen. My salesperson, Ryan Marcus, was incredibly knowledgeable and friendly and really made me feel comfortable during the car buying process. He gave me his personal cell phone number and has been very responsive to any questions I’ve had post-purchase. Mike McF | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Dustin DeBow (Duswin)
If your in the market Mike here is a great salesmen and a joy to deal with, the car buying and trade in proccess is never as quick as we would like but Mike was a very knowledgeable and friendly salesmen who made the time fly by. I will definitely be returning here when it's time for another car. | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Jeanette Austin
Excellent service and the time it took to finish my oil change was what they said it took which was excellent. Thank you. | Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ Paul Jenemann
Job done as expected ?????? | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ PUGLOVER4EVER11
Great customer service! Reggie is the manager for service dept. and he is over the top - excellent!! Greg Bramble now has the right people in the right spots!!! | Read Full Review
10/17/2024 12:00:00 AM | DealerRater
★★★★★ Matt Kim
No explanation of the service/inspection until I asked the desk person who then grabbed the service department. Full inspection service but then - my engine light is still on which I assumed was due to needing to reset the oil change - but found out it wasn’t when I did reset it myself and it was still on. No explanation what so ever | Read Full Review
10/16/2024 12:00:00 AM | Google
★★★★★ Jonathan Fey
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10/15/2024 12:00:00 AM | Google
★★★★★ thomas arnold
Reggie, Greg and Chris are all very attentive to their relative position. They are good listeners and know their brand with answers and a plan for the task. Thank you. | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Mike Guidone
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10/14/2024 12:00:00 AM | Google
★★★★★ pam remmel
Recall was done , and they washed my car !!! | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ David Keilholz
Bought a used car from Martin. He was honest and transparent about the buying process. He found some issues with the car after I agreed to the deal and he made sure they made it right. Very reputable guy. | Read Full Review
10/12/2024 12:00:00 AM | Google
★★★★★ Office Admin
Excellent experience from beginning to end, thank you! | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Ms gr8
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10/10/2024 12:00:00 AM | Google

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