Bachman Subaru-Volkswagen
9652 Bluegrass Pkwy, Louisville, KY 40299
(502) 403-2679
Ask About Our Service Specials!
Currently, Bachman Auto Group has over 225 employees. Year in and year out, each of its brands ranks at the top of Kentucky in overall sales and customer satisfaction rankings. Bachman Chevrolet ranks in the top 50 dealerships in the nation in Corvette sales, and even more impressive, due to its large wholesale parts operation, ranks in the top 20 among all General Motors dealers in parts sales.
Steve and Teresa Bachman have grown their business based on the Biblical principle:
You must treat others the way you would want to be treated. That philosophy covers employees as well as customers. A business depends on its people to be honest with customers, always do the best job possible and when mistakes are made to rectify them as quickly and fairly as possible. The growth of Bachman Chevrolet has proved this to be sound business philosophy.
Quality and expertise. At your service.
Nobody knows your car better than our Volkswagen Certified Technicians. Highly trained and relentlessly dedicated, they use Genuine
VW Parts. After all, that's what today's German engineering demands. Quality. Performance. Peace of mind. Go with the pros for all the
right reasons. And enjoy many more miles down the road.
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Genuine VW Parts
Identical to the factory originals, for uncompromised VW performance.
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Expert Service
Proprietary VW diagnostics and tools in the hands of qualified experts.
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VW Accessories
Designed to fit your VW model—and your lifestyle—beautifully.
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Daily Convenience
Great locations. Flexible hours. Online scheduling. Service Xpress.
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★★★★★
Michael Grisham
Nothing bad to say what so ever about Bachman VW. My salesman Jake was awesome, the entire staff was great. Will definitely buy from there again. |
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5/26/2022 12:00:00 AM | Google
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★★★★★
Anna Gillespie
Drew Redmond was very helpful when it came to picking out my first car. |
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5/23/2022 12:00:00 AM | Google
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★★★★★
Callie Ernspiker
Ed was amazing with helping me find my new car and Josh in finance was great as well! |
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5/20/2022 12:00:00 AM | Google
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★★★★★
Hunter Elzy
Drew is an exceptionally knowledgeable salesperson. Extremely friendly and a pleasure to do business with. We will see him for all of our future vehicle needs.. We have done business with Bachman previously and will continue to do so. No better car buying experience. |
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5/16/2022 12:00:00 AM | Google
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★★★★★
John Gettelfinger
Highly recommend. Les Hudson was very helpful. |
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5/14/2022 12:00:00 AM | Google
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★★★★★
ginger givens
Great Job securing my VW Atlas and was almost impossible to find! |
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5/14/2022 12:00:00 AM | Google
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★★★★★
Herman Horneman
We had a great experience dealing with Bachman VW and their salesman, Les Hudson. I strongly recommend them to anyone in the market for a new or used car. |
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5/11/2022 12:00:00 AM | Google
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★★★★★
vinoth kumar
Very clean and smooth customet service.
Overall had a very good experience. Highly recommend. |
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5/2/2022 12:00:00 AM | Google
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★★★★★
Erik Dowden
Les was extremely helpful. He was more than willing to work with my busy schedule. |
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5/2/2022 12:00:00 AM | Google
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★★★★★
Kyle Williams
Had a wonderful experience with Austin and the Bachman team. Love my new 2022 Tiguan! |
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4/28/2022 12:00:00 AM | Google
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★★★★★
Brian Slabe
I put a deposit down on a potential car that they had to get from another dealership because they had no new cars on the lot. I was told the refund was completely refundable. I specifically asked twice about the deposit being refundable and was told both times yes it is refundable. I decided to go to another dealer to see if they wo |
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4/28/2022 12:00:00 AM | Google
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★★★★★
James L Dicken
Great team and really helpful |
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4/26/2022 12:00:00 AM | Google
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★★★★★
Mathew Duvall
Damaged my car during a service appointment and refused to repair it. Stating they didn't do it. I will be taking my car to volksdoktor from now on. |
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4/22/2022 12:00:00 AM | Google
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★★★★★
Matt Meredith
I purchased my Passat in 8/19 and have been in the service department a few times for warranty work and regular maintenance. Each time I’ve been in I have received nothing less than excellent service. The staff is professional, and easy to work with. Such consistent performance is not only a reflection of the service department an |
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4/19/2022 12:00:00 AM | Google
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★★★★★
Lindsey Rumrill
Jake at Bachman Volkswagen was great to work with! He was able to thoroughly explain all makes, models and options within each! My test drive cars were set-up prior to my arrival which made the day much easier. I highly recommend Bachman and working with Jake A. ! |
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4/18/2022 12:00:00 AM | Google
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★★★★★
Colin Peters
Great experience with Bachman Volkswagen. They treat you like family and take care of you while purchasing your vehicle and also after you have the vehicle. |
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4/18/2022 12:00:00 AM | Google
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★★★★★
Kate Knoop
Outstanding service!! Jake A. was so helpful and he answered all my questions. He was attentive, knowledgeable and supportive of what I needed in a vehicle and guided me to the right one!!!!! Thanks again!! The entire experience was easy. I am LOVING my new car and definitely will send anyone I know there! Thanks again for all |
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4/16/2022 12:00:00 AM | Google
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★★★★★
Tom Savage
Drew made this car buying process as simple as possible. Most of the transactions were completed while I was at home. All I needed to do was drive to Louisville, test drive the car, and sign the paperwork. All told I was in the dealership for about an hour and a half. Drew was the ultimate professional addressing my concerns and keep |
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4/14/2022 12:00:00 AM | Google
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★★★★★
Johnny Percell
Best place to get your car!!!!!! Beat experience I’ve had at a car lot! It will definitely be my future car place!!!!! Recommend 100 percent |
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4/12/2022 12:00:00 AM | Google
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★★★★★
Kristen Harris
This review is specifically for the service department at Bachman VW. I showed up in the middle of the day for express service due to a screw in my tire and they took care of it and other minor service my car needed, without an appointment. Everyone in service was nice, welcoming, and conversant with me about my car needs. I was done |
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4/11/2022 12:00:00 AM | Google
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★★★★★
Jessica Marfleet
Purchasing our new vehicle here was a great experience. Appreciated that sales and financing went smoothly and no one was overly pushy! |
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4/11/2022 12:00:00 AM | Google
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★★★★★
Sydney Banks
Extremely displeased and disappointed after my purchase of a new vehicle. I've reached out to several people to see what went wrong and so far have seen no resolution. I suppose we'll see if they can make things right as I certainly feel as though I've been scammed, as of right now. |
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4/9/2022 12:00:00 AM | Google
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★★★★★
Jordan Craft
Wonderful experience! Les Hudson was very knowledgeable and helpful without the typical sales pressure. Refreshing to deal with someone honest and genuine. Would recommend him to anyone! |
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4/2/2022 12:00:00 AM | Google
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★★★★★
Kenny Graham
I have worked with Drew on all of my VW purchases, most recently the purchase of an Atlas. Drew is excellent to deal with, very knowledgable, and actually listens to his customers requests ,unlike many in the industry that want to tell you what you want. He always seems to come through on what I'm are looking for and the entire purc |
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3/29/2022 12:00:00 AM | Google
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★★★★★
Robby Ward
The service department here is the most incompetent, least helpful service department I have ever dealt with with. I have been hung up on multiple times just trying to ask a simple answer that only a vw dealer can answer. I was told to go to a competitor of theirs and hung up on opposed to actually getting help. As a vw customer, thi |
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3/28/2022 12:00:00 AM | Google
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★★★★★
Barbara Hood
Excellent representatives, both sales and financial. All questions thoughtfully and clearly answered. Explained options for purchase and lease. The atmosphere was friendly and helpful. Richard and I would reccomend Bachman. We had purchased a car in 2008 and had a good experirnce. |
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3/27/2022 12:00:00 AM | Google
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★★★★★
Drew Redmond
Got my new Atlas Cross-sport. Got an excellent trade value and the buying process was quick and easy! |
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3/26/2022 12:00:00 AM | Google
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★★★★★
Alderic Senecal
Carter made this easy! Quick and painless. If I ever need another car, this is the person and place I will go to every time! |
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3/20/2022 12:00:00 AM | Google
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★★★★★
N Dale Hill
No nonsense, helpful sales service. |
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3/20/2022 12:00:00 AM | Google
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★★★★★
Bryan Reed
I had a great experience exploring my vehicle options with Bachman VW and Carter Hancock. I have previously purchased a VW Jetta from Bachman and the whole process was fantastic! If you are in the market for a new or used vehicle, Carter is such a delight to work with; truly a professional. |
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3/19/2022 12:00:00 AM | Google
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★★★★★
Troy Takagishi
Leased a vehicle from Bachman VW. Had a great experience working with Austin through the process and also with Jonathan in the finance department . I highly recommend them. |
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3/17/2022 12:00:00 AM | Google
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★★★★★
Amanda Brennan
Mr. John was so extremely helpful and knowledgeable - made this purchase extremely fluid and zero stress. We look forward to future purchases! Thank you again! |
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3/15/2022 12:00:00 AM | Google
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★★★★★
Gabrielle Frankenfield
Drew is the best and most helpful worker! |
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3/15/2022 12:00:00 AM | Google
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★★★★★
brian waller
This is the second vehicle I have purchased from Bachman and both times have been excellent, the sales staff was great they found a car I wanted and made the process quick and easy. I will continue to do business with them in the future. If you want a no hassle buying experience this is your place |
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3/12/2022 12:00:00 AM | Google
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★★★★★
Rebecca Landry
Had a great experience buying my Atlas through Les Hudson. He was very responsive and found exactly the car I wanted. |
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3/10/2022 12:00:00 AM | Google
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★★★★★
Rebecca Frankenfield
Drew Redmond is EXCELLENT !! Along with the VW Sales department & Financing department- I was able to purchase a Perfect vehicle for my daughter. Quick and Easy Financing. No Hidden Charges. Absolutely NO cheap under- the - table salesman techniques. I told them what I wanted- They told me what was available with the features I wante |
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3/8/2022 12:00:00 AM | Google
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★★★★★
Amanda Carver
Easiest car buying experience ever!! Jake not only found us the car we were looking for, he was so nice and helpful! He was very thorough, going over every detail of the car. Jonathon the finance man was very nice and helpful. We would definitely recommend Bachman Auto Group to our friends and family! |
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3/6/2022 12:00:00 AM | Google
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★★★★★
Stephen Carver
We recently purchased a 2021 VW Atlas from Jake. This was by far the easiest car buying experience we have ever experienced. They had the exact vehicle we had been searching for. The staff was very friendly and great to deal with. I highly recommend if you are in the market for a VW to give Jacob a call. Would definitely do business |
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3/5/2022 12:00:00 AM | Google
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★★★★★
Alex Westcott
We had a great experience working with Les Hudson. He helped us find the right car for our situation after searching for over a month. Once we found the right car to order he kept us well informed on the delivery process. Would use him again. |
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3/5/2022 12:00:00 AM | Google
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★★★★★
Tim Smith
Jake is a Allstar!! Truely, this guy is will go above and beyond to make his customers happy. Kudos to the Bachman team for having Jake on their team.
The whole Bachman VW Group is stop notch! |
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3/4/2022 12:00:00 AM | Google
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★★★★★
Mike D
It was less painful than I expected buying a car to be. |
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2/27/2022 12:00:00 AM | Google
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★★★★★
Grant Hofmans
Les Hudson provided us with fantastic customer service! We definitely recommend doing business with the Bachman Auto Group! |
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2/9/2022 12:00:00 AM | Google
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★★★★★
Michael Metcalf
Les was easy to work with. No nonsense, quick and efficient. |
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2/8/2022 12:00:00 AM | Google
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★★★★★
cherrick2011
Ed was fantastic to work with. He made the process super easy and answered every question I had. He will definitely get my business in the future. |
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2/6/2022 12:00:00 AM | Google
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★★★★★
Sam Kirkingburg
Jake is a great person and very professional. The first time Jake reached out to me about my now new to me 2014 Ford Taurus SHO the experience has been outstanding. Jake is honest and up front. Every question I had was answered before coming up to pick up the vehicle from Tennessee. Jake even found me a place to have the car inspec |
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2/6/2022 12:00:00 AM | Google
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★★★★★
Jenna Mattingly
I couldn’t have asked for a better experience at Bachman. I got the pleasure of working with Isaac to find the car I’ve been dreaming of. He was very knowledgeable, professional, and very patient. He went above and beyond expectations to answer my questions and make me feel comfortable throughout the entire process. I highly recommen |
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2/5/2022 12:00:00 AM | Google
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★★★★★
Elvira Janzen
I had a really great experience with Bachman Volkswagen group in Louisville, Kentucky. Isaac was walking me through the process (leasing program for expats) with a lot of care, professionalism and patience. I was in good hands the whole time and am glad to have worked with Isaac on it. I can only recommend Isaac and the whole Bachman |
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2/4/2022 12:00:00 AM | Google
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★★★★★
Julie Kelman
After being a repeat customer of Bachman Dealership, I'm happy to say I've purchased a 3rd vehicle from them and so far I'm happy with my purchase. |
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1/31/2022 12:00:00 AM | Google
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★★★★★
Joshua Brown
Had a very good and quick experience here. Usually it takes 2-4 hours upon past experiences at other locations. I got in here and got out within a hour. Good service, deals, and people. Thank you all. |
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1/28/2022 12:00:00 AM | Google
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★★★★★
Lindsay Lewis
Thanks so much Jake Allgeier for making this process so easy!! |
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1/28/2022 12:00:00 AM | Google
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★★★★★
Shawn Smith
Bachman found me the car I wanted and was able to getting great financing too at a fair price. |
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1/28/2022 12:00:00 AM | Google
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★★★★★
Leigh Ann Lutes
My experience with Bachman Volkswagen was amazing! Everyone was so helpful throughout the entire process, especially Austin! They answered all my questions and provided updates throughout the whole process. You can tell that they really value customer service! |
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1/25/2022 12:00:00 AM | Google
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★★★★★
Gabrielle Sommerville
Great customer service. Great deal on new Tiguans. |
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1/14/2022 12:00:00 AM | Google
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★★★★★
Jonathan Lawhon
Outstanding staff. Extremely helpful. Felt like family. |
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1/13/2022 12:00:00 AM | Google
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★★★★★
Jennifer Adam
We had a great experience picking up our new ID.4 from Bachman. |
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1/13/2022 12:00:00 AM | Google
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★★★★★
David Easterling
I had a really good experience at Bachman. Les was very helpful and knowledgeable. He went out of his way to make sure I got the car that I wanted. The whole process was very smooth and I appreciate the help in getting a great car. |
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12/29/2021 12:00:00 AM | Google
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★★★★★
Allison Loesevitz
Drew was very knowledgeable and very nice. Great to work with. Thanks for helping my mom find a great car after hers was totaled in the tornado. Josh working in warranties was also great to work with. Both made the buying process quick and painless. |
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12/27/2021 12:00:00 AM | Google
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★★★★★
Addison Middaugh
Working with Ed Silver and Jonathan Finch to purchase a 2022 VW Atlas was an enjoyable experience. The two of them made us feel at ease and valued during the sales and finance processes. This is my second time working with Bachman Auto Group and I would strongly recommend them to any of my friends and family in the market for a new |
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12/27/2021 12:00:00 AM | Google
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★★★★★
Ty Riot
Les went above and beyond to help us with our needs, went back and forth and changed my mind a few times. He made sure to help us find what best and fit our budget. |
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12/27/2021 12:00:00 AM | Google
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★★★★★
Christina Sheets
Jacob and Bachman made this experience super easy and quick! This is our third transaction at Bachman and we will definitely be back! |
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12/23/2021 12:00:00 AM | Google
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★★★★★
Carter Sheets
Bachman made buying a car easy and painless. This is the third car we have bought from them and they have always been great to us. Our salesman Jake was great and answered all our questions. Bachman has another customer for life. |
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12/21/2021 12:00:00 AM | Google
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★★★★★
Brooke Ruffra
Drew made the entire process painless. This was the second visit to the dealership and I felt very comfortable. At other dealerships I felt pressured to buy but not with Drew. It also means a lot that Drew remembered our conversation from my first visit. Drew’s attention to detail is spot on.. Drew helped me navigate through what I w |
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12/20/2021 12:00:00 AM | Google
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★★★★★
Anne Roemer-Sentissi
Excellent experience, A to Z!!! I was blown away by the level of care, expertise, communication and all around wonderful service I received from Austin Bowling (Sales/Leasing) and Josh Edgar (Finance Manager). I live about 200 miles away from Bachman, but I must say, this car leasing experience was WELL worth the drive. In my search |
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12/12/2021 12:00:00 AM | Google
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★★★★★
Heather Mussell
Always a great experience with Austin! Just bought my third car from him! |
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12/9/2021 12:00:00 AM | Google
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★★★★★
Angela Benrey
I highly recommend this dealership. They offered me more for my trade-in than any other dealership where I live (Lexington). Ed Silver is super friendly, reliable and easy to work with. Transaction went smoother than ever. I will definitely be doing business with them again. Totally worth the drive from Lexington. |
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12/9/2021 12:00:00 AM | Google
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★★★★★
Barry Bonifield
I worked with Les Hudson, and it's obvious Les and Bachman are a cut above the rest. Nicest car buying experience I've ever had. |
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12/7/2021 12:00:00 AM | Google
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★★★★★
Molly Tarter
Les was great to work with and walked us through all the features of our new VW. Josh talked us through all the numbers and warranty info. Great people and so happy with our new VW! |
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12/4/2021 12:00:00 AM | Google
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★★★★★
Oleta Lee
I traveled from Detroit because Lewis Carter, my salesman offered the best customer service and Bachman had the best deals. I am happy customer.
Thank you guys! |
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12/4/2021 12:00:00 AM | Google
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★★★★★
Christina Bell
Jake Allgeier and his team were amazing to work with! We went in to purchase one car and walked out with two cars! The process was easy, straight forward and efficient all because of their excellent communication and hospitality. I highly recommend their services! |
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12/2/2021 12:00:00 AM | Google
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★★★★★
Dana Riley
Les Hudson was the salesman. Very respectful and courteous. Took time with us to explain everything. And when sales completed, took the time to show me how everything worked on my new vehicle. Everyone that’s works there was very helpful and nice. Enjoyed my experience there. Highly recommend dealership and also Les Hudson. |
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12/2/2021 12:00:00 AM | Google
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★★★★★
Teresa Sloane
The Bachman Team is knowledgeable, professional and courteous. Drew guided me through the process and I got the perfect Tigaun! Thank you Bachman Team |
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11/30/2021 12:00:00 AM | Google
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★★★★★
Jill Presley
While I didn't ultimately end up purchasing a VW, Drew was amazing! It took a bit of coordination, as I drove up from Nashville to test drive a Taos SEL (they are awesome!). He was so kind and accommodating throughout the entire process and made everything so easy. It was much appreciated, and he was very helpful in all the ways. Tha |
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11/29/2021 12:00:00 AM | Google
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★★★★★
Tom
Great staff, easy process.. Ed is the man. Excellent customer service, very fun to work with. Definitely a better experience than I've had with other dealerships in the area. |
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11/27/2021 12:00:00 AM | Google
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★★★★★
Prescott Higginbotham
We worked with Ed Silver and I will never buy a car from anyone else but him. He made the car buying experience effortless and stress free and really seemed like he cared as much as we did. He really was awesome to work with. |
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11/27/2021 12:00:00 AM | Google
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★★★★★
Dee Petri
Ed Silver was amazing to work with! Friendly, helpful, but not overbearing, and very knowledgeable. |
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11/26/2021 12:00:00 AM | Google
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★★★★★
charlie mingus
Ed Silver was great, made the experience easy instead of stressful... 5 stars! |
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11/26/2021 12:00:00 AM | Google
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★★★★★
Savanna Padron
Ed was a great salesman to work with and very informative!!! |
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11/26/2021 12:00:00 AM | Google
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★★★★★
Asa Witek
Ed has been the greatest salesman I have ever had he got me in the new 2020 Volkswagen gti in no time really appreciate him . |
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11/26/2021 12:00:00 AM | Google
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★★★★★
Carson Winkler
Great service! The salesperson I met with, Ed, was very knowledgeable and professional. |
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11/26/2021 12:00:00 AM | Google
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★★★★★
Matthew Banks
By far the best and easiest car purchase we’ve ever made! Jake was very personable and I highly recommend that you go see him! I wish I could give him, and the entire team at Bachman VW, more than 5 stars! |
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11/26/2021 12:00:00 AM | Google
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★★★★★
Robert Redding
For this being the first time I’ve purchased a car, Jake and the team at Bachman Volkswagen made the process as least stressful as possible. They answered every question and went above and beyond to make sure I was comfortable with everything. Definitely will be recommending Jake to anyone I know in the market for a new car. |
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11/26/2021 12:00:00 AM | Google
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★★★★★
Dawn Padron
Ed Silver was a great salesman to work with!! He went above and beyond to ensure that he understood exactly what I was looking for and needed for my family. |
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11/26/2021 12:00:00 AM | Google
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★★★★★
A Fackler
Jake and Austin were amazing in organizing the purchase of my 2022 Atlas. I’ll be back! |
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11/25/2021 12:00:00 AM | Google
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★★★★★
Bryan Ogborn
Stopped in on the spur of the moment. We were looking for a Beetle for my wife. We were getting ready to go out of town to look at one.
This particular car was the only Beetle on the lot. Pulled up to it and she got out and I could see her mentally hugging it like, “This is the one!” BTW, this is her third Beetle.
We went inside and |
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11/25/2021 12:00:00 AM | Google
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★★★★★
Heather Eckert
Purchased a Atlas from this horrible dealer…didn’t have it a week and roof leaked..said they fixed..but leaked again…said they fixed it…leaked a third time…being very very upset at this point my husband talked with the gsm Henry…he was very very unprofessional and just rolled his eyes….the product…service department and sales departm |
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11/25/2021 12:00:00 AM | Google
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★★★★★
FirstJ LastB
My family and recently purchased a 2022 Tiguan from Bachman ! The entire Team that we dealt with (Les, Jake and Josh) were all exceptional and strive to provide nothing but the best service. During these unique times in the industry, it is a sight of relief to see a car dealer not taking advantage of their clients - thank you for tha |
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11/22/2021 12:00:00 AM | Google
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★★★★★
Kari Eads
I purchased my new 2021 Tiguan from Bachman Volkswagen this past September. I live TWO hours away from the dealership and was hesitant to drive that far, but it was the salesperson I had been working with online, Ed Silvers’, commitment to helping me find the exact vehicle I wanted that inspired me to drive down. Ed made the process |
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11/20/2021 12:00:00 AM | Google
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★★★★★
Devin Sparks
I had a wonderful experience with Isaac! Even though I was his first customer, he was the best car salesman I have ever worked with! Everyone I encountered was very laid back and they weren’t pushy. 10/10 would recommend and I will be going back for future needs. |
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11/18/2021 12:00:00 AM | Google
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★★★★★
Shay Bajaj
Bought a Jeep and It was a total pleasure working with Jacob Allgeier. He went a good length to get his customers taken care of. Possesses amazing interpersonal and customer relations skills. Happy with my buying process at Bachman VW. |
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11/13/2021 12:00:00 AM | Google
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★★★★★
Michelle Park Bulley
I have never had a worse new car buying experience. I bought a VW Atlas, the most expensive vehicle I've ever purchased and after setting up a meeting with the sales agent, Les, to come look at it I learned that a friend of the owner's decided they wanted that car and although I'd already spoken for it they told me it was no longer |
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11/12/2021 12:00:00 AM | Google
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★★★★★
Deana Cook
Austin was soo great! He worked so hard to help us get the van we wanted. And why they were doing the Financials he was busy looking for other options for us. He never acted inpatient or tired. We appreciate such great service! We will always tell everyone to ask for him! |
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11/11/2021 12:00:00 AM | Google
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★★★★★
Jon Southerland
Jake was extremely helpful and knowledgeable during our buying process. |
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11/4/2021 12:00:00 AM | Google
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★★★★★
William Martin
My wife and I were looking for a new car. Austin B. was an excellent sales person to work with. he answered all of our questions explained everything showed us any and everything that we wanted to see you couldn't ask for better sales person. And when working with the other staff. We couldn't be more happy. Everyone helpful and nice |
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11/4/2021 12:00:00 AM | Google
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★★★★★
Shashank Nerlekar
Recently bought a VW ID4 from Bachman Volkswagen. Pricing was attractive, but mainly had a very pleasant experience in dealing with their sales consultant Austin Bowling throughout the buying process. He was polite, helpful and very prompt in providing information or taking any action required. The financing formalities and vehicle |
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11/2/2021 12:00:00 AM | Google
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★★★★★
Scott McDill
Austin was who we talked with and he was fantastic! He was not pushy in any way, but answered any questions we had about the vehicle we were looking at. I've been to dealerships where the salesman is looking up things as I am asking them questions because they don't know their inventory, thankfully this was not one of those times |
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11/1/2021 12:00:00 AM | Google
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★★★★★
Andrea Howard
Les was awesome! He was so patient with us, and made our car buying process seamless and easy. Especially on this crazy market! He has listened to our needs for over a year now, and was so helpful when the right car popped up. |
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10/31/2021 12:00:00 AM | Google
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★★★★★
evan karimian
Les was amazing and worked with us patiently for over a year to find out perfect vehicle in this chaotic market. Highly recommend seeing Les should you need some honest advice. |
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10/31/2021 12:00:00 AM | Google
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★★★★★
Kaity Skeen
Thanks to Caleb for taking the time over a few days to help me find the perfect mom mobile! He helped me find different cars in my budget with my checklist of must have. I found the perfect car for my little family. |
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10/29/2021 12:00:00 AM | Google
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★★★★★
Stephanie Wolff
Drew went above and beyond when we purchased my daughter’s first car. He is customer focused and service oriented. He made our purchase easy and enjoyable. Highly recommend! |
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10/29/2021 12:00:00 AM | Google
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★★★★★
Leah Vasquez
Jake was super in the car-purchase process. I told him what I was looking for in replacing my previous truck and he nailed it and then some. I felt absolutely zero pressure to buy, he was responsive in my five-million questions/calls/texts, and really went above and beyond. I would definitely recommend Jake to anyone looking to purch |
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10/27/2021 12:00:00 AM | Google
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★★★★★
djhuff1998
Service department is not good at all. Spent 850 on 80000 mile service. I found where half the items were not done after taking it to a VW specialist. I do not recommend Bachmann for service at all. |
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10/25/2021 12:00:00 AM | Google
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★★★★★
Michelle Park Bulley
I have never had a worse new car buying experience. I bought a VW Atlas, the most expensive vehicle I've ever purchased and after setting up a meeting with the sales agent, Les, to come look at it I learned that a friend of the owner's decided they wanted that car and although I'd already spoken for it they told me it was no longer |
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10/23/2021 12:00:00 AM | Google
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★★★★★
Stephen Peterson
Customer service not a goal of theirs
No tea available for non-coffee drinkers |
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10/22/2021 12:00:00 AM | Google
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★★★★★
Alex Davis
I am an out of state buyer and the whole process was smooth from start to finish. Thank you to Ed Silver and Jonathan Finch for all the help! |
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10/19/2021 12:00:00 AM | Google
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★★★★★
A Zamora
Les and his colleagues strive to make car buying a pleasant experience. No pressure, no gimmicks, if you walk away no issues. They are there to educate you on your options and get you in a car if you chose to buy one. |
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10/16/2021 12:00:00 AM | Google
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★★★★★
Linda Oehmann
These people are a class act. Bachman VW will be my place for autos going forward. Sure glad we found you!! |
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10/13/2021 12:00:00 AM | Google
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★★★★★
Kate Schewe
We had a great experience at Bachman Volkswagen! Austin was great at helping us get the car of my dreams. He was professional, well organized, and executed the paperwork in a timely fashion! Would definitely recommend this group to friends and family! |
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10/13/2021 12:00:00 AM | Google
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★★★★★
Andrea F
Rude customer service that acts like it’s the end of the world when you need help with something when it’s literally their job working in customer service. Tons of people who weren’t busy will ignore you and let someone else help you even though no one wants to. Super unprofessional service department. I’m going to start taking my ca |
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10/13/2021 12:00:00 AM | Google
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★★★★★
Admir Mandzic
How can anyone like the service that repairs cost $800 to $900 but Bacman service asking about $5200 that is crazy if you asking me ????boooooo |
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10/9/2021 12:00:00 AM | Google
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★★★★★
Suzanne Drury
This is my first time purchasing. They work well with you. My brother has bought cars from here. They work hard to accommodate you and your need. They are not pushy, just very helpful. |
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10/6/2021 12:00:00 AM | Google
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★★★★★
Mary Reynolds
Austin was so nice and very professional with us from the first meeting on the Bachman VW lot last week to driving away today. He took time to listen to my situation and was very helpful in the process of finding a car that I can afford and am so excited about too. I never felt pressured by Austin and he stayed connected with me ab |
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9/29/2021 12:00:00 AM | Google
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★★★★★
Robert Stewart
Everyone was straight forward with me. There were no games. I will be buying my next vehicle here again. I expect their service agreements to hold up as well based on my current experience. I would recommend this dealership to any of my family and friends, be sure to ask for Carter. |
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9/21/2021 12:00:00 AM | Google
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★★★★★
Donna Anonson
Our experience at Bachman Volkswagen was the best ever all because of our salesman Jake Allgeier.
The personal attention that he gave us was above and beyond. His knowledge of the vehicles and his patience were outstanding.
Also the finance manager was very nice and personable.
Our whole buying experience was outstanding. |
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9/17/2021 12:00:00 AM | Google
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★★★★★
Todd Donna Anonson
The car buying experience can be frightening and overwhelming, but that was not the case when we just bought our 2021 Volkswagen Atlas Cross Sport recently at Bachman Volkswagen.
The major factor of our absolutely positive experience was our fantastic salesman Jake Allgeier who provided us the utmost care.
We looked at and test drove |
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9/17/2021 12:00:00 AM | Google
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★★★★★
Stephen Bale
I was looking for a new car on short notice due to a collision and found a car I liked online at Bachman VW and at up an appointment. The process and interaction was quick and easy. Salesperson Austin was great to work with and walked me through pros and cons of the cars I was interested in and never tried to force the sale. He kept |
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8/30/2021 12:00:00 AM | Google
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★★★★★
Spencer Maxwell
Kept us up to date on inventory and the current market. Once we narrowed in on exactly what we wanted he worked with us to provide continuous updates on inventory. We had a great experience with Bachman and would recommend them to anyone looking for a new or used car. |
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8/25/2021 12:00:00 AM | Google
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★★★★★
Bonnie Westerfield
Found the car I’ve been looking for! The sales team made it super easy and the only issue I had (busted screen for Bluetooth/back up cam/radio screen) they’re helping me replace. Thanks guys! |
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8/23/2021 12:00:00 AM | Google
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★★★★★
hannahtuvera
Drew did an awesome job getting me into my 2022 Taos. He kept the leasing process simple and to-the-point, while at the same time paying close attention to my needs for the vehicle and my budget. Would work with him again and Bachman in the future if I’m in the market for another car! |
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8/21/2021 12:00:00 AM | Google
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★★★★★
Eric Fitzgerald
Worked with Ed Silver in the purchase of our new car, went really well and very satisfied with the whole experience! |
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8/20/2021 12:00:00 AM | Google
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★★★★★
Emmanuel Stone
Great experience I didn’t feel like that they were trying to gyp me. Chad was great he was very knowledgeable and working through finance with Josh was a great experience as well!They both were straight shooters and it helped me reach what I needed to reach and the monthly payment and price that I needed to get to get me into my new |
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8/20/2021 12:00:00 AM | Google
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★★★★★
Sarah Daley
Drew was great to work with, and was able to answer any question I had. He made the car-buying process super easy and stress-free! Plus, the dealership followed good COVID safety protocols. |
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8/20/2021 12:00:00 AM | Google
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★★★★★
Samantha Flannery
I worked with Austin and it was the best car buying experience I have had this far, he went above and beyond. |
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8/19/2021 12:00:00 AM | Google
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★★★★★
William B
Very nice truck except for the CEL light that came on a week after purchase. The salesman, Austin Bowling, was nice but went MIA after the sale and didn’t follow through on what he said he would do. |
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8/17/2021 12:00:00 AM | Google
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★★★★★
Jillian Brooks
Easy and enjoyable buying process with Les at Bachman VW. Great attention to detail and went above and beyond to get me exactly what I wanted. Fabulous car as well! |
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8/14/2021 12:00:00 AM | Google
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★★★★★
Shannon Loss
Brian and Austin were rockstars. We came in knowing we wanted a VW Atlas for our growing family but weren't sure exactly which model or trim package. Brian let me test drive a few and see all the differences between them and then Austin went over all the features with a fine tooth comb so we could make the right decision for our fami |
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8/13/2021 12:00:00 AM | Google
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★★★★★
Andrea Macdonald
Have bought two VW Jetta’s in the past 6 months. Austin was awesome. It was easy, low pressure and I feel comfortable that I got a good car. |
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8/11/2021 12:00:00 AM | Google
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★★★★★
Matthew DeWolf
Wonderful experience. Les Hudson was an excellent salesman. Super friendly. Highly recommend to anyone looking to purchase a car. Would buy from them again. Also will be going to them for all the services on my GTI. |
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8/8/2021 12:00:00 AM | Google
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★★★★★
BigDutty B
I was passing through town for work and needed some service done on my Volkswagen. They worked hard to get the car done and get me back on the road in a matter of days.
The customer service was great and the work was fairly priced. My service consultant was Scott and I would recommend both Scott and Bachmann service to anyone in need |
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8/4/2021 12:00:00 AM | Google
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★★★★★
Eli Furlong
Jake was great to work with. |
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8/3/2021 12:00:00 AM | Google
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★★★★★
William B
Very nice truck! Austin was the salesman and was great to work with! |
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8/3/2021 12:00:00 AM | Google
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★★★★★
Ashley H
Fourth vehicle purchased at Bachman - second vehicle from Les. I also always service my vehicles at Bachman as well. No pressure from a sales perspective, and strong service plans. Would certainly recommend. |
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8/1/2021 12:00:00 AM | Google
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★★★★★
Narina Kasabova
I’m very glad I chose Bachman for my first lease several years ago. My most recent experience (2022 Taos) exceeded my expectations - something they’ve done consistently, which is why I have remained a loyal customer. The process of leasing can take a while so my biggest concern is always comfort. And that falls entirely on the person |
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7/30/2021 12:00:00 AM | Google
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★★★★★
Shain Jones
Ed Silver, from the introduction, to staying late to move things from our jeep to our new Atlas was nothing short of a true sales professional. Honest, direct and had Kirkland trail mix on stand by after a long deciding process! Everyone that we dealt with at the dealership was professional and fantastic in the customer service arena |
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7/28/2021 12:00:00 AM | Google
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★★★★★
John Evans
Another excellent experience with Les and Bachman Volkswagen. I have purchased 3 of my last 4 vehicles from the Bachman auto group and have known Les professionally for 9 years. He is a man of his word and has always worked hard to earn my business. I trust him and highly recommend. |
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7/28/2021 12:00:00 AM | Google
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★★★★★
Sydney Wittmann
Jake was our salesman and did a wonderful job during the purchase of our new Atlas. He was in constant contact via text and phone calls during our 3 month research and journey to buying the Atlas. Thanks Jake! |
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7/24/2021 12:00:00 AM | Google
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★★★★★
Brianne Brady
I always have a great experience coming to Bachman Volkswagen. Just purchased our 3rd vehicle from this location. I recommend this place to everyone. |
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7/24/2021 12:00:00 AM | Google
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★★★★★
Melody Van Dusen
Les, Josh, Henry, Derryl and Scott were all so helpful and nice. Thank you all |
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7/21/2021 12:00:00 AM | Google
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★★★★★
Joe Sumner
The service department is outrageously expensive and guesses on how to fix your car instead of accurately diagnosing it. My mom has spent over $4,000 in repairs in the past 3 months and they still haven’t fixed the issues. Every time she shows up they charge her more and more. They make their money on sweet old ladies that put their |
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7/21/2021 12:00:00 AM | Google
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★★★★★
Krista Weatherly
I went in to Bachman with dread and came out feeling great-thanks to Austin in sales. I told him exactly my issues before I could trade in my 2018 Volkswagen Altas-with very specific needs and he delivered them all!
The experience with him and Jonathan (in the fianacial dept) could not have been more comfortable. This is my thi |
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7/20/2021 12:00:00 AM | Google
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★★★★★
Paul panepinto
Excellent sales staff. Knowledgeable and very nice to deal with |
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7/19/2021 12:00:00 AM | Google
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★★★★★
Melissa Schappell
We are new to the area and knew what we wanted. We found the Taos’ on the lot and were looking at the different trim models and Carter came out to greet us. He assisted us with test driving a SE and an SEL. My husband and I had to tag team the purchase as our anxious beagle was with us. Carter so kindly extended the offer to allow Ja |
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7/17/2021 12:00:00 AM | Google
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★★★★★
Desmond McD
These Guys are soooooooooo unprofessional on top of that I have gotten 7 hard inquiries on my credit report just “to see” about a used Atlas. Then to get criticize because my place of employment, I wanted to “step out the box” .. I DEFINITELY would not recommend this dealership let alone the WHOLE auto group to purchase your new/used |
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7/14/2021 12:00:00 AM | Google
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★★★★★
Rafael Gomez
This is my third time buying cars from bachman and I always find the best deals, they have very professional salesmans always with the best attitudes. Thanks Ed silver |
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7/13/2021 12:00:00 AM | Google
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★★★★★
David Reilly
Six years after our last purchase at Bachman VW, it was a pleasure to AGAIN work with one of the SIMS family (Byron/Caleb) on the sale and JOSH EDGAR on the financial paperwork closing. This is my family's 3rd car purchased from Bachman - and I'm grateful to actually enjoy the efficient process (test-drive through financial paperwor |
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7/7/2021 12:00:00 AM | Google
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★★★★★
Julie Watson
I want to give a big shout out to Drew Redmon and the team at Bachman VW. They have once again made the car buying experience a pleasure. Very transparent and no hard sale pitches. We keep coming back! |
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7/6/2021 12:00:00 AM | Google
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★★★★★
Bethany McAlister
Great customer service! Highly recommend Bachman! |
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7/6/2021 12:00:00 AM | Google
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★★★★★
Nick Kaiser
Easiest car buying experience. Drew had all the info I needed and there was no pressure at all to make a purchase. 5 stars |
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7/5/2021 12:00:00 AM | Google
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★★★★★
Stephanie Murphy
Shout-out to Bryon and Josh for going above and beyond. Usually buying a car can be stressful but they made the entire process fun and seamless! |
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7/4/2021 12:00:00 AM | Google
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★★★★★
Randy Cook
I know many frown at the idea of going to a dealership to purchase a new vehicle. I was one of those people, until I gave in and tried out Bachman Volkswagen in 2019.
My salesperson Austin was extremely helpful with both purchases I've made. I recently felt the need for an upgrade from the 2012 Jetta Sportwagen I purchased in 2019, |
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7/1/2021 12:00:00 AM | Google
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★★★★★
Shannon Phelps
Drew was incredibly responsive, helpful, professional, and flexible. With me being from out of town, he was able to efficiently and successfully communicate and work with me to ensure I found and was able to purchase the car I wanted without any hassle or inconvenience. Drew was able to provide all the information I needed to determi |
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6/28/2021 12:00:00 AM | Google
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★★★★★
Gachaizzy 333
Grate people that help you get the car you want! Three things i like about them is 1. They don’t push you to buy a car that they want and you don’t like in other places, they let you pick the car out and they take their time to tell you everything you need to know,
2. They look at all the options to fined a way to get you your dream |
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6/28/2021 12:00:00 AM | Google
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★★★★★
April St John
This is a real crazy time to be in the market for a used car. But, my vehicle was totaled when I was rear-ended. After calling around and visiting 10 other lots including some of the big name dealers in town, I stopped at Bachman’s. I had purchased a used vehicle for my daughter from Bachman two years ago. I left after test driving |
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6/28/2021 12:00:00 AM | Google
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★★★★★
Ben Harmata
I worked with Austin and Josh to lease a new 2021 Jetta. Both were fantastic, knowledgeable, and professional. Will definitely be a returning customer! |
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6/23/2021 12:00:00 AM | Google
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★★★★★
Debra Mullins
We had a wonderful car buying experience at Bachman Volkswagen. Our salesman, Jake was very knowledgeable about our 2021 Tiguan. And very helpful every step of the way. He’s made it super easy to reach out to him in the future if we have any questions or concerns. Josh Edgar was great to work with as well on the finance portion of ou |
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6/22/2021 12:00:00 AM | Google
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★★★★★
Gabriela Hassmann
We worked with Jake Allgeier and Johnathan Finch to buy our new 2021 Jetta. They made buying our new car super easy and simple. I would recommend everyone go to them to buy your new car! |
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6/22/2021 12:00:00 AM | Google
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★★★★★
Kayley Fladung
Amazing service! Austin made sure everything was taken care of for my first huge purchase. Couldn’t be any more happy with my decision. HIGHLY recommend going to Bachman Volkswagen if you ever need to look for or purchase a new vehicle :). |
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6/21/2021 12:00:00 AM | Google
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★★★★★
Sherry Troutman
Carter, our salesman was extra helpful explaining the options and helping us set up all the bells and whistles after our purchase. The paperwork went smoothly thanks to Josh. We had a great experience and actually purchased our new 21 VW Tiguan for a substantial amount less than a used one we priced the same day on. Mother lot. Bach |
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6/18/2021 12:00:00 AM | Google
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★★★★★
Danette Matthews
Drew is a PRO! He communicated with me every step of the way and made the car buying experience actually enjoyable, no exaggeration!
He, in synergy with Josh on the finance team ensured I had the best deal possible!
Everyone at the Bachman Auto group has an all-star personality and unrivaled business acumen.
Highly recommended!! |
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6/16/2021 12:00:00 AM | Google
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★★★★★
Matthew Porter
Everything was easy and straightforward. Drew knew what I wanted and what I could pay and showed me the car. That easy.. Everyone has been super nice.. |
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6/16/2021 12:00:00 AM | Google
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★★★★★
Andrew Strouse
I specifically asked that my Vehicle Registration and Title be expedited due to me going to Germany soon. I bought the car on May 15, 2021 and my application paperwork was not turned into Vehicle Registration until June 11, 2021. So now I have to go down to the Vehicle Registration and pay extra!!! Even if I didn't need it sooner the |
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6/14/2021 12:00:00 AM | Google
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★★★★★
Ashley DeRossett
Our experience was seamless! |
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6/10/2021 12:00:00 AM | Google
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★★★★★
Rebecah Miller
The best part is that there is absolutely no pressure!! Drew made the entire experience enjoyable. He is funny and patient, and we will definitely be repeat customers! Drew knew what I wanted before I did! He recommended the perfect car for me can, and without his guidance I never would have looked at it. Everyone was very helpful, g |
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6/5/2021 12:00:00 AM | Google
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★★★★★
Jasmine Alderman
Bachman Volkswagen went above and beyond to make sure we walked out of the door with the car we had intentions on getting. Though inventory is scarce with the pandemic they still provided exceptional service. Carter was a great and knowledgeable salesman. |
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6/5/2021 12:00:00 AM | Google
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★★★★★
Rachael
The thought of car shopping is incredibly stressful to me, partly because I don't know what I'm looking at/looking for and partly because salesmen can be pushy and rude. Bachman Volkswagen, and, more specifically, the Byron Sims helped this stress to disappear.
My dad and I went looking for a car that would suit my needs and Byron w |
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6/2/2021 12:00:00 AM | Google
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★★★★★
David Hastings
I recently need to help my daughter purchase her first car for college. I needed a car that was reasonably priced, but that would also be able to drive to Idaho and back several times reliably.
I went to Backman because I had purchased two other vehicles from them, and despite having issues with one, they stood behind their sale and |
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6/2/2021 12:00:00 AM | Google
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★★★★★
Sherri Preu
I’ve been coming there for years servicing my old Jetta. I made a decision that I would buy another car from them. Ed treated me like we were friends for years. I met some more people, I already know the service department well. I can’t say enough how much I love this place. I own another Jetta now! Best place to buy, and service |
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5/29/2021 12:00:00 AM | Google
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★★★★★
Nick
Ed was great to work with. No pressure environment. Fair and honest. One of the best experiences buying a car we have ever had. Will definitely be back. Highly recommend. |
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5/29/2021 12:00:00 AM | Google
