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Crown Volkswagen

Crown Volkswagen

★★★★★(121)read reviews
3400 Iowa St, Lawrence, KS 66046
(785) 727-1902 Ask About Our Service Specials!
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Service Offers

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    September Bonus
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    $10 Off Mid-Week Special5Click Here for Details
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    $5 Off Front Wiper Blade Replacement3Click Here for Details
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    $20 Off Genuine VW Brake Pad and Rotor Replacement9Click Here for Details
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    $99.95 Oil and Filter Service1Click Here for Details
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    $20 Off Set of Four Tires7Click Here for Details
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    $15 Off Genuine VW Battery and Installation11Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VW2023 at checkout.Click for details
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    Tire Special
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    VW Service Credit Card Click for details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.23 and 09.30.23.
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    Enjoy SiriusXM in your vehicle!Click for Details
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    Tire Price Match Guarantee when purchased from the Volkswagen Tire Store

Map & Directions

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 1:00 PMSun: Closed
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VW engine air filter being changed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Crown Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Bre Cummings
    Everyone was personable and helpful. I walked away feeling great about the sales transactions, loved not being haggled. Everyone was very informative and answered all our questions. 10/10 recommend! | Read Full Review
    9/23/2023 12:00:00 AM | Google
  • ★★★★★ jerrymakison
    Quick follow up. Provided answers just as quick! Very helpful! Salesperson wasn't pushy, up front and straight forward. | Read Full Review
    9/23/2023 12:00:00 AM | Cars.com
  • ★★★★★ Becca Pope
    I scheduled for an oil change only, it took 2 1/2 hours when in the past I have never waited that long! The mechanic wanted to do a lot of extras that are ridiculously priced and I can do on my own. It should be no where near close to $230 to add brake fluid or $250 to add coolant. And a fuel filter way overpriced. | Read Full Review
    9/22/2023 12:00:00 AM | Google
  • ★★★★★ ed k
    Best VW dealership around! | Read Full Review
    9/19/2023 12:00:00 AM | Google
  • ★★★★★ Venkata
    Brandon Miller was really great and helped me a lot choosing my car and getting me through the trade in process . Everyone in the finance and service team are awesome | Read Full Review
    9/18/2023 12:00:00 AM | Cars.com
  • ★★★★★ MARK CZAPINSKI
    | Read Full Review
    9/17/2023 12:00:00 AM | Google
  • ★★★★★ Cindy Castillon
    Jacob Sacks and Van Thompson were patient with me and efficient with my transaction. They made this easy and were both very responsive. | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Ric Kee
    | Read Full Review
    9/16/2023 12:00:00 AM | Google
  • ★★★★★ Steve Warren
    The salesman knew his stuff. | Read Full Review
    9/15/2023 12:00:00 AM | Google
  • ★★★★★ Nora Gibson
    | Read Full Review
    9/12/2023 12:00:00 AM | Google
  • ★★★★★ Katie Pope
    Always a fast and easy experience. | Read Full Review
    9/10/2023 12:00:00 AM | Google
  • ★★★★★ Richard Diers
    Jackie was awesome! He made purchasing our new VW fun. Good job! Sharpie Man. | Read Full Review
    9/8/2023 12:00:00 AM | Google
  • ★★★★★ Michael Cook
    Very courteous and excellent work | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Sam Burns
    Fast, easy, and professional. Great communication and customer service. | Read Full Review
    9/2/2023 12:00:00 AM | Google
  • ★★★★★ Benjamin Nogueras Jr
    Great Service. Great team! Van Thompson is my go-to-guy for all of my VW purchases. Goes above and beyond the call of duty! | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Andria Ellis
    Van Thompson and the finance team were awesome. They got me the Tiguan that I wanted with no hassles. Would definitely recommend people purchase a car here. | Read Full Review
    9/1/2023 12:00:00 AM | Google
  • ★★★★★ Irving Kuo
    Shop needs to order a part so repairs are incomplete. Will have to go in again once parts arrive. | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ Seth M.
    Brought vehicle in for oil change and tire rotation, and “based on the miles” suggested $1,400 worth of maintenance. I declined (as all I needed was an oil change and tire rotation) and asked if they would price match. Service manager said they would (just not Walmart) and offered a 10% discount…after the service appt was complete he | Read Full Review
    8/31/2023 12:00:00 AM | Google
  • ★★★★★ tommai05
    Everything was great. The only reason I docked it stars was because of how long I had to wait to get the vehicle in. No AC a month in the hottest part of the year really sucked considering it was still under warranty. Staff was super friendly and the communication was great. | Read Full Review
    8/28/2023 12:00:00 AM | Google
  • ★★★★★ Joseph Ciaccio
    my AC went out on the hottest day of the year, and I had to get back home to Chicago in 2 days. Service Manager, Mike Roecker, found time in his busy schedule to send me on my way within 24 hours. I can't thank him enough for the great service. Also, very impressed with the cleanliness of your dealership. | Read Full Review
    8/26/2023 12:00:00 AM | Google
  • ★★★★★ Alex McCalmant
    Buying a car is generally a long and annoying process -.- but Colton and Jackie were phenomenal and made it a lot easier to go through. ?? | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ MARY WENTZ
    Maintenance was efficient and quick. I appreciated being informed of the need to replace the cabin filter and its cost for my approval, via app link texted to me. | Read Full Review
    8/22/2023 12:00:00 AM | Google
  • ★★★★★ Terry Sexton
    Great & timely service. Free white cheddar popcorn while I waited. | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★★ Brady Testorff
    I appreciate the friendliness and the coffee is good. I was just a little frustrated with feeling pressured to do certain things on my car this time around. I realize maintenance is required and I am not a mechanic, but $63.99 for an engine air filter is a bit excessive. I replaced it myself for $24. | Read Full Review
    8/20/2023 12:00:00 AM | Google
  • ★★★★★ Jessica Tanner
    I had a wonderful experience at Crown VW. When I first walked in I was greeted by Colton who was friendly and kind enough to assist me in locating Ibuprofen. It may seem small, but when someone does something willingly verses making me feel like a bother, it is so appreciated! I made a last minute appointment with Van, and I am so | Read Full Review
    8/10/2023 12:00:00 AM | Google
  • ★★★★★ Jonathan Wake
    They were able to get me in and taken care of in very short notice when I dropped my car off late Friday night with an urgent issue. | Read Full Review
    8/8/2023 12:00:00 AM | Google
  • ★★★★★ Connie Meyers
    Car got passed back & forth between service and body shop, trying to figure out if problem was due to previous body shop work. We were without our car for 6 wks. It was difficult to work through. When we just need something serviced we are pleased the service dept, but it takes a lot longer to get in with an appointment than it used | Read Full Review
    8/7/2023 12:00:00 AM | Google
  • ★★★★★ Pam Becker
    Very prompt; very courteous and very professional! We were VERY pleased! | Read Full Review
    8/4/2023 12:00:00 AM | Google
  • ★★★★★ Mario Lanza
    No hassle, good price, excellent and efficient service. I would definitely recommend! | Read Full Review
    8/2/2023 12:00:00 AM | Google
  • ★★★★★ T Baltzell
    | Read Full Review
    7/28/2023 12:00:00 AM | Google
  • ★★★★★ Keith Lisbon
    | Read Full Review
    7/26/2023 12:00:00 AM | Google
  • ★★★★★ Abby Cornelius
    Crown Toyota is the best buying experience you will find anywhere. We have bought 3 cars from Crown and Teddy and Joe were amazing salespeople to help us through the process most recently. If you are in the market, you will never be disappointed by shopping at Crown Toyota in Lawrence! | Read Full Review
    7/19/2023 12:00:00 AM | Cars.com
  • ★★★★★ Cheryl Gardner
    | Read Full Review
    7/16/2023 12:00:00 AM | Google
  • ★★★★★ Addo
    They work really good, I love their car I had from them. Next time I’m gona recommend someone when he needs to buy a car | Read Full Review
    7/15/2023 12:00:00 AM | Cars.com
  • ★★★★★ Sean Shuford
    | Read Full Review
    7/14/2023 12:00:00 AM | Google
  • ★★★★★ Paul LaBounty
    | Read Full Review
    7/13/2023 12:00:00 AM | Google
  • ★★★★★ Paula and Ed Simpson
    They were all so great to work with! I would recommend buying from Crown VW for a purchase of a vehicle! | Read Full Review
    7/13/2023 12:00:00 AM | Google
  • ★★★★★ Michael Bellis
    I showed up without an appointment and was help right away. Great customer service | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ T.J O
    | Read Full Review
    7/12/2023 12:00:00 AM | Google
  • ★★★★★ Kathleen Squires
    When it comes to buying a vehicle, we have found that the process is very long and tedious. This was not the case when we bought our Taos. Working with Van Thompson went smoothly and quickly. | Read Full Review
    7/11/2023 12:00:00 AM | Google
  • ★★★★★ Julie Frank
    | Read Full Review
    7/10/2023 12:00:00 AM | Google
  • ★★★★★ Kalana Jewett
    | Read Full Review
    7/4/2023 12:00:00 AM | Google
  • ★★★★★ Jay Clements
    | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Kristi Burik
    | Read Full Review
    6/18/2023 12:00:00 AM | Google
  • ★★★★★ Chris Duncan
    Van did a great job of keeping me informed without applying any unnecessary pressure. | Read Full Review
    6/16/2023 12:00:00 AM | Google
  • ★★★★★ Venkatesh Sampath
    Great purchase. Good transparent communication. Easy buying experience. Charlie was very good. | Read Full Review
    6/14/2023 12:00:00 AM | Google
  • ★★★★★ Heather Bierschbach
    | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Neil Woerman
    Dealership is very professional, yet also very friendly. | Read Full Review
    6/12/2023 12:00:00 AM | Google
  • ★★★★★ Michele Vignola
    | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Konrad Liang
    I got a flat on my RV and stopped by early sat morning and a service advisor came out and helped me get some access rubber hanging off of tire so I could drive it to get repaired. He was super nice and helpful! I recommend going there for service and vehicles. | Read Full Review
    6/9/2023 12:00:00 AM | Google
  • ★★★★★ Sandy
    Great experience with dealership and Colton is a salesman who listens and isn’t pushy on buying and is very patient.. The employees were all very nice and dealership is kept very clean. Unfortunately, I didn’t have the same experience in another Toyota dealership so I was very impressed with this one!! | Read Full Review
    6/3/2023 12:00:00 AM | Cars.com
  • ★★★★★ Debbie White
    They are always very courteous and very professional. They know my name when I show up! | Read Full Review
    6/1/2023 12:00:00 AM | Google
  • ★★★★★ William Schmitt
    Nice people, work done on time. | Read Full Review
    5/28/2023 12:00:00 AM | Google
  • ★★★★★ M Brungardt
    | Read Full Review
    5/22/2023 12:00:00 AM | Google
  • ★★★★★ Hobbs Herlihy
    Consistently excellent service!! | Read Full Review
    5/19/2023 12:00:00 AM | Google
  • ★★★★★ Jennifer Hoffman
    Great service from start to finish. Really liked the video run down of the cars status. Staff was friendly and welcoming and appointment went quick. I would recommend the Lawrence Volkswagen Service Department! | Read Full Review
    5/15/2023 12:00:00 AM | Google
  • ★★★★★ Wendybeth Hamm
    I had the best experience working with Tristan. He was very patient with me and explained my different options. I didn’t know much about cars and was anxious about buying a new one. Tristan was very upfront with me and open about the car-buying process. My family has trusted him with all their car needs for years, so rest assured he | Read Full Review
    5/13/2023 12:00:00 AM | Google
  • ★★★★★ Wendybeth
    I had the best experience working with Tristan. He was very patient with me and explained my different options to me. I didn’t know much about cars and was anxious about buying a new one. Tristan was very upfront with me and open about the car-buying process. My family has trusted him with all their car needs for years, so rest assur | Read Full Review
    5/13/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mark L
    We had a few hiccups while honing in on the vehicle that fit all of our criteria, but Joe Higdon at Crown was a joy to work with and extremely knowledgeable. We bought a certified VW Tiguan at a very good price and couldn’t be happier with it. Joe even sprung for Bluetooth cables for both of our phones, and threw in a box of assorted | Read Full Review
    5/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Mark L
    We had a few hiccups while honing in on the vehicle that fit all of our criteria, but Joe Higdon at Crown was a joy to work with and extremely knowledgeable. We bought a certified VW Tiguan at a very good price and couldn’t be happier with it. Joe even sprung for Bluetooth cables for both of our phones, and threw in a box of assorted | Read Full Review
    5/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jaclyn Iden
    I have been a customer at Crown since I purchased my first car when I was 16 years old! Since then they have always treated me with respect and always make sure I understand any repairs or maintenance needed. Recently I have been working with Tristian Bland, and I could go on and on about how great he is! He has the knowledge and det | Read Full Review
    5/2/2023 12:00:00 AM | Cars.com
  • ★★★★★ Jaclyn Iden
    I have been a customer at Crown since I purchased my first car when I was 16 years old! Since then they have always treated me with respect and always make sure I understand any repairs or maintenance needed. Recently I have been working with Tristian Bland, and I could go on and on about how great he is! He has the knowledge and det | Read Full Review
    5/2/2023 12:00:00 AM | Google
  • ★★★★★ Ellen
    I ordered a Prius from Crown Toyota. Due to demand and supply issues, it took several months to arrive. However, I was kept in the know by Colton, my salesperson. He very carefully and with full detail explained the process and what to expect. That is really important when you are waiting for something as big as a car! When my car ar | Read Full Review
    4/30/2023 12:00:00 AM | Cars.com
  • ★★★★★ Joshua Bales
    Absolutely a pleasure to shop here. Was zero pressure on buying and I left after my test drive. I wanted to think about the vehicle. Called up a day later and said let’s do it. They did not shop my credit around and blast my rating with 100 inquiries. One and done, sign my documents and roll out the door. I needed to take the extra k | Read Full Review
    4/26/2023 12:00:00 AM | Google
  • ★★★★★ gary & krista boldra
    | Read Full Review
    4/24/2023 12:00:00 AM | Google
  • ★★★★★ Kelsey Wendt
    We had a wonderful experience purchasing our vehicle at Crown. Isaac was so helpful and really made sure we were getting what we wanted for a new car. Best experience we ever had buying a vehicle. Everyone at Crown Volkswagen and Toyota were awesome! Issac is the best!!! | Read Full Review
    4/18/2023 12:00:00 AM | Google
  • ★★★★★ Monique McCollin-Gomez
    Great experience, it was fast and easy signing off on everything. | Read Full Review
    4/16/2023 12:00:00 AM | Google
  • ★★★★★ Jadyn Anderson
    This is my second Volkswagen Atlas Cross Sport from Crown and the overall experience is always top tier. Thank you to Jake and his fantastic team! Big shout out to Colton Wiley and Dallas Summers for making my buying experience a breeze. Chase made the financing process fun and easy to understand. Highly recommend Crown Automotive fo | Read Full Review
    4/14/2023 12:00:00 AM | Google
  • ★★★★★ Wanda Diaz
    I'm in love with my Atlas Cross sport | Read Full Review
    4/12/2023 12:00:00 AM | Google
  • ★★★★★ Nate
    Colton Wiley was an amazing help navigating us through the post pandemic car world. We bought our first new car from Crown Toyota back in 2004. It's great to have the opportunity to purchase another Toyota from them. I can't say enough positive things about the whole Crown Automotive team!! | Read Full Review
    4/12/2023 12:00:00 AM | Cars.com
  • ★★★★★ Cara
    Until I worked with Dave Wilson, I had never enjoyed buying a car. Dave was such a pleasure to work with, and I felt like his only client. Working with him was like going back in time. He was organized, knowledgeable, considerate and a good listener. He also brought unexpected, fresh ideas to elevate the process. I never once felt li | Read Full Review
    4/9/2023 12:00:00 AM | Cars.com
  • ★★★★★ Tanya Rossip
    This dealership really did a great job getting us a new VW Taos. Will be purchasing from Crown here shortly again | Read Full Review
    4/4/2023 12:00:00 AM | Google
  • ★★★★★ Lucas Barnes
    Recently bought a new vehicle here, Scott Crim helped me out. He was able to answer all my questions and helped me find a vehicle that fit. Highly recommended. | Read Full Review
    4/3/2023 12:00:00 AM | Google
  • ★★★★★ Heather Scanlon
    Just bought a gorgeous new Taos from Crown -- Nick, Dallas, and Adam were all awesome and superrrr helpful and great to work with. Was a great experience, some really great people there -- highly recommend heading over there if you're looking for a new car! And of course, I'm in absolute LOVE with the new ride. Couldn't be happier!!! | Read Full Review
    3/31/2023 12:00:00 AM | Google
  • ★★★★★ Jim McQueeny
    Isaac did a fantastic job with our VW Touareg the other day. My fiancé and I were provided with over the top quality service and he went above and beyond. We love the car too | Read Full Review
    3/25/2023 12:00:00 AM | Google
  • ★★★★★ Samantha
    It was a great experience with great people! I am recommending everyone I know to come visit you guys! Thanks again! | Read Full Review
    3/24/2023 12:00:00 AM | Google
  • ★★★★★ Deanna Roudybush
    I chose this rating because of the Volkswagen Dealership in Lawrence, KS was excellent to purchase a car from. The gentleman who assisted me in my purchase was very courteous and professional and allowed me to make my own decisions without pressure. | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Greg Kroll
    They did what they say they would do. They identified additional work that needed to be done and were very helpful in answering my questions about that proposed work. And did a wonderful job with that, too. | Read Full Review
    3/21/2023 12:00:00 AM | Google
  • ★★★★★ Paul Keranen
    | Read Full Review
    3/19/2023 12:00:00 AM | Google
  • ★★★★★ Ann Locke
    They were very efficient and easy to work with. | Read Full Review
    3/16/2023 12:00:00 AM | Google
  • ★★★★★ Isaac Riffel
    I had a great experience purchasing my new ID. 4! The staff was quick to take care of me, and got me a good deal! Very professional and knowledgable employees, ready to lend a helping hand. 5 stars! Thank you, Crown! | Read Full Review
    3/8/2023 12:00:00 AM | Google
  • ★★★★★ Dee Goertzen
    Thankful for the knowledge of the salesmen: Joe and Van. In today's car selection - Crown had many cars that we were interested in seeing up close. We drove at least 6 cars that day. We like the location of the dealership. We felt very confident in our selection. | Read Full Review
    3/1/2023 12:00:00 AM | Google
  • ★★★★★ mitchell buffington
    They lowballed me $1,400 on my trade in then held me hostage for 9 hours over the course of 2 days refusing to accept a no on their new vehicles. They would not communicate with me over the phone. The business manager was late to my second appointment and to top it off they took a $500 deposit and wouldn’t give it back until the bus | Read Full Review
    2/23/2023 12:00:00 AM | Google
  • ★★★★★ James Dunn
    Ed Keane--took care of the problem--quickly without an appointment. | Read Full Review
    2/20/2023 12:00:00 AM | Google
  • ★★★★★ James Okaka
    The services were exceptional, from the reception and the video updates on the service was just fantastic. | Read Full Review
    2/16/2023 12:00:00 AM | Google
  • ★★★★★ Hailey Puett
    When I called to schedule they said their next available appointment was on Wednesday and never told me a date. I went in on Wednesday and they said my appointment was actually 2 weeks out (a date I couldn’t even make) It was a waste of my time. | Read Full Review
    2/8/2023 12:00:00 AM | Google
  • ★★★★★ Mike and Nancy Tate
    Nice waiting area and quick service. | Read Full Review
    1/24/2023 12:00:00 AM | Google
  • ★★★★★ Ed Hedgecorth
    I worked with Charlie Ross , a very nice, knowledgeable, and patient person ! We did most of the buying process online, since I had connected with Charlie with my previous purchase, three years ago . I have trust in Charlie , and have never been disappointed, he is Excellent at his sales position , and a very pleasant person to deal | Read Full Review
    1/11/2023 12:00:00 AM | Cars.com
  • ★★★★★ Karen
    Every employee went out of their way to be helpful. Nick was timely in all responses regarding the purchase of my car. It was just the car I needed and wanted. | Read Full Review
    1/10/2023 12:00:00 AM | Cars.com
  • ★★★★★ Josh Hart
    Service and care was excellent. They answered all our questions and made the whole process easy and worry free. | Read Full Review
    1/5/2023 12:00:00 AM | Google
  • ★★★★★ Gay Hadl
    Friendly and helpful. Took care of my problem and help me understand what the problem was. | Read Full Review
    1/4/2023 12:00:00 AM | Google
  • ★★★★★ pennytaylor8910
    They are the nicest people. Christa in sales was awesome and helped us with everything. Thank you Christa, your the best. | Read Full Review
    12/27/2022 12:00:00 AM | Cars.com
  • ★★★★★ Nick Young
    This was our first time dealing with Crown, and it hopefully won’t be our last. We have been on the hunt for a VW that had the Exterior/Interior color scheme that we wanted, and felt like we didn’t want to settle. Most dealerships were able to tell us what they were getting, but couldn’t promise that it was going to meet the exact sp | Read Full Review
    12/21/2022 12:00:00 AM | Google
  • ★★★★★ Nick Young
    | Read Full Review
    12/20/2022 12:00:00 AM | Google
  • ★★★★★ Lubrdink
    Joe Higdon and all the support staff made our purchase quick and easy. The entire dealership is professional and it’s obvious they run it right. We bought used and the price was very fair so this old haggler knew that wasn’t necessary. We got a great car at a great price dealing with great people and we even got a goody bag from Mrs | Read Full Review
    12/20/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jessica Genzer
    Love Crown | Read Full Review
    12/19/2022 12:00:00 AM | Google
  • ★★★★★ Jack H
    | Read Full Review
    12/17/2022 12:00:00 AM | Google
  • ★★★★★ Josh Cindrell
    Everything went according to plan, and the service was completed in a timely manner. | Read Full Review
    12/16/2022 12:00:00 AM | Google
  • ★★★★★ Christopher Sekavec
    This dealership always does a great job. | Read Full Review
    12/15/2022 12:00:00 AM | Google
  • ★★★★★ J Kerr
    First time buying a brand new car. Had a great experience working with Colton. He was very knowledgeable about vehicle. The team helped make the buying process very smooth. | Read Full Review
    12/11/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jim Terrell
    The headlight that they changed the bulb on, still doesn't work. Now the other one doesn't work either. | Read Full Review
    12/10/2022 12:00:00 AM | Google
  • ★★★★★ Maria Arnone
    This was a repair done under my original factory warranty. It took longer than I expected, but Michael, the service manager, set me up with a nice Tiguan similar to mine, and kept in constant touch with me while the work was being completed. The job was done right and I haven't had any issues since picking up my vehicle after the com | Read Full Review
    12/9/2022 12:00:00 AM | Google
  • ★★★★★ Sundeep Karanam
    Visited CROWN after a few bad experiences from other dealers. Van Thompson is very quick in giving the inventory options, did a LOT show, test drive on day 1 and drove the car off the LOT on day 2. Purchase happened in a blink of a second. Other teammates are very helpful too. Overall a satisfying experience. #HappyCustomer | Read Full Review
    12/6/2022 12:00:00 AM | Google
  • ★★★★★ Carolyn Jones
    Fantastic service - quick, efficient and so helpful before I take a long driving trip across country | Read Full Review
    12/6/2022 12:00:00 AM | Google
  • ★★★★★ Ali Springsteen
    | Read Full Review
    12/3/2022 12:00:00 AM | Google
  • ★★★★★ Josh Hernandez
    Oil change should include free tire rotation and complimentary wash. | Read Full Review
    12/1/2022 12:00:00 AM | Google
  • ★★★★★ Gwendelen Knowles
    Fast and Friendly | Read Full Review
    11/29/2022 12:00:00 AM | Google
  • ★★★★★ Scott Woodward
    Friendly service managers, quick service, they always take care of me and my VWs. | Read Full Review
    11/24/2022 12:00:00 AM | Google
  • ★★★★★ Jennifer
    EJ was great to work with. His calm demeaner made such a difference in a normally stressful activity. We appreciated his not having the stereotypical pushy car salesmanship. He didn't constantly ask questions or talk a lot, which are both very distracting. We could actually be focused on the car instead of having to engage in a conve | Read Full Review
    11/23/2022 12:00:00 AM | Cars.com
  • ★★★★★ Teresa Mcclay
    Always friendly and professional. | Read Full Review
    11/21/2022 12:00:00 AM | Google
  • ★★★★★ Wayne Baylor
    The sales person Myk Barta greeted me when I arrived and answered all my questions. He was very helpful. | Read Full Review
    11/14/2022 12:00:00 AM | Google
  • ★★★★★ Gavin Englund
    Don't believe the ratings. My prior review was deleted. Pumping up their numbers! Bought a used vehicle only 2 years old. Internal electronics were changed out and they were unable to reset and fully cover this fraud. Service and managers have no intention on helping, but will call you to tell you that you're SOL. That's what I get f | Read Full Review
    11/14/2022 12:00:00 AM | Google
  • ★★★★★ Hui Chang
    | Read Full Review
    11/5/2022 12:00:00 AM | Google
  • ★★★★★ Katy McDonald
    Absolutely would purchase from Myk Barta @ Crown Toyota again. He was amazing. Not pushy at all. Even welcomed my 105 lb dog in the sales area while we completed paperwork and found a water bowl for my pup. He was very knowledgeable about our truck, and didn’t get annoyed at the million questions I asked. They gave me what I wanted f | Read Full Review
    10/25/2022 12:00:00 AM | Cars.com
  • ★★★★★ W. Liu
    Bought a Highlander 2022 XLE. Nothing to complain and it was good. The consultant, Van Thompson, gave us great help. Thank you. | Read Full Review
    10/18/2022 12:00:00 AM | Google
  • ★★★★★ Mary-Claire Higgins
    | Read Full Review
    10/18/2022 12:00:00 AM | Google
  • ★★★★★ customer
    The overall experience was great. The sale was made by Joe Higdon. He was very helpful from establishing the purchase price, to being very knowledgeable about the Rav 4 He assisted in selling my trade in as well1 | Read Full Review
    10/17/2022 12:00:00 AM | Cars.com
  • ★★★★★ Jacob Nelson
    | Read Full Review
    10/14/2022 12:00:00 AM | Google
  • ★★★★★ Jeff Walker
    Colton is a great sales person and helped us to find the exact vehicles we were looking for. Crown Volkswagen saved us thousands of dollars over dealerships in NW Arkansas and was well worth the drive to Lawrence. | Read Full Review
    10/11/2022 12:00:00 AM | Google
  • ★★★★★ Jane
    I can say I had an excellent experience when I bought my car here 3 years ago. Van Thompson was kind, considerate and very helpful. HOWEVER in the last year or two when I've had my car serviced I have been treated pretty badly, especially yesterday. Michael was working at the service department and was rude, inconsiderate and doesn't | Read Full Review
    10/8/2022 12:00:00 AM | Cars.com
  • ★★★★★ Dan Sabatini
    | Read Full Review
    10/2/2022 12:00:00 AM | Google
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