Return to complete listing of VW Service Departments

Lou Bachrodt Volkswagen

★★★★★(16)read reviews

7070 Cherryvale North Blvd, Rockford, IL 61112

(815) 580-3163 Ask About Our Service Specials!

Schedule Service

Service Offers

check back often
for more service offers!

Map & Directions

Submit

Business Hours

Mon: 7:00 AM - 5:00 PMTues: 7:00 AM - 5:00 PMWed: 7:00 AM - 5:00 PMThur: 7:00 AM - 5:00 PMFri: 7:00 AM - 5:00 PMSat: 8:00 AM - 2:00 PMSun: Closed

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Joshua Berryhill
First off this is a 2 part review: Took my Daughter and she purchased a new 2025 VW Tiguan SE. I was referred by a very good friend (Michael the former service manager)) who just retired this past Friday & he arranged for me to meet with Niam who manages the VW. He had Lionel show my daughter the different vehicles, was very pleasant | Read Full Review
12/8/2025 12:00:00 AM | Google
★★★★★ Tori Burnside
Lionel Vil helped us get into our newest VW Tiguan. We had the best customer service and experience. Thank you for all your help! | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Kimberly Centeno
Lionel was awesome as always. This is my 5th car we have purchased with him and he always goes above and beyond. | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Learning Tree
| Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Ginger Lamm
The sales and financing staff are friendly. We've purchased other vehicles with Prosper and he listens to our needs. Lionel was very knowledgeable about the VW Taos we just purchased and helped get me acclimated with it before I drove it off the lot. | Read Full Review
9/8/2025 12:00:00 AM | Google
★★★★★ Ida Ward
Buying a new vehicle is always stressful, something I never look forward to. To my surprise, Lionel made our experience better than we could have imagined. I highly recommend him to anyone in the market for a new vehicle. | Read Full Review
8/29/2025 12:00:00 AM | Google
★★★★★ Oscar Silva
Had the most amazing experience, Stevonica was very helpful in every way possible, answered all questions, very informative, very knowledgeable and very eager to help me find my dream car, after a few weeks of shopping around, I was able to find my car, I’d be more than likely to refer future customers to Stevonica for her delightful | Read Full Review
7/15/2025 12:00:00 AM | Google
★★★★★ Jacob Dittmar
Lionel was amazing. Great service! | Read Full Review
7/11/2025 12:00:00 AM | Google
★★★★★ Lauren Kaiser
Do no buy from dealers that mark up vehicles. Add this one to the list of dealers not to buy from. Greed | Read Full Review
7/9/2025 12:00:00 AM | Google
★★★★★ Beverly Edwards
Ms Stevonica Reed Sales Consultant. was very pleasant very tentative in what we wanted appreciate her kindness and we need absolutely More like her. She's a special type of lady and we wish her well in this career. thank you for your service. | Read Full Review
6/26/2025 12:00:00 AM | Google
★★★★★ Joe Hunt
Excellent service from Lionel. Very knowledgeable and engaging. It was a pleasure to work with him. Keep up the great work! | Read Full Review
6/12/2025 12:00:00 AM | Google
★★★★★ Cammy Tusler
“Barb made me feel completely at ease and truly welcomed throughout the entire process. I usually find buying a car to be long and overwhelming, but Barb—and Michael in finance—made it smooth, efficient, and surprisingly enjoyable. Their professionalism and friendly approach made all the difference. I’d absolutely come back because o | Read Full Review
5/26/2025 12:00:00 AM | Google
★★★★★ Lane Dinges
Worked with Prosper Rubino as my salesman to trade in a truck for a nice Jetta GLI, easy to work with and make a deal. Would recommend LB VW! | Read Full Review
4/12/2025 12:00:00 AM | Google
★★★★★ Neda Skakav
Very unpleasant service department lady. She doesn’t have any customer service skills. She doesn’t answer the phone and when she does, she is questioning everything in a rude and disrespectful way. I will choose Janesville location over Rockford at anytime. Ladies in Janesville are kind and fast responding and nothing like in Rockfo | Read Full Review
3/28/2025 12:00:00 AM | Google
★★★★★ David Rosales
Lionel was awesome! Truly a great guy and salesman ! | Read Full Review
3/10/2025 12:00:00 AM | Google
★★★★★ Sasha T
Sales rep Coco the car Queen called me last week Tuesday and told me she would like to upgrade me from a “21” VW Atlas Cross Sport to a “25” VW Atlas Cross Sport. I didn’t think she would work it out and the next day I drove out with the upgraded version. Coco was amazing, well-driven and confident that she was going to upgrade me an | Read Full Review
3/10/2025 12:00:00 AM | Google

of 7