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Auffenberg Volkswagen

★★★★★(72)read reviews

1708 New Car Dr, O Fallon, IL 62269

(618) 589-4067 Ask About Our Service Specials!

Service Offers

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$25 Off Set of Four Tires⁷Click Here for Details

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$79.95 Oil and Filter Service¹Click Here for Details

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$25 Off Four-Wheel Alignment⁵Click Here for Details

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$15 Off Genuine VW Battery and Installation¹¹Click Here for Details

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$20 Off Genuine VW Brake Pad and Rotor Replacement⁹Click Here for Details

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Get 20% Off Your VW DriverGear Purchase with this Online Promotion

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$10 Off Genuine VW Pollen Filter Special³Click Here for Details

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Pay $5 per month for 12 months of SiriusXM!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: ClosedSun: Closed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Auffenberg Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

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Customer Reviews

★★★★★ Ryan Grimmett
When I leased a 2020 Tiguan in Feb of 2020, they were very pushy with the add on insurance, tried to say I didn't want it 3 times, but they wouldn't move further in the sale until I accepted it. Then, when I took the vehicle in for service this past time in March of 2022 they performed the service and said everything was good, but n | Read Full Review
5/15/2022 12:00:00 AM | Google
★★★★★ Carmen Murphy
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5/8/2022 12:00:00 AM | Google
★★★★★ lindsay nicole
CJ Berry was awesome. He was very patient and helped answer all my questions. Corey Reno helped with the financing. Thanks again. | Read Full Review
5/7/2022 12:00:00 AM | Google
★★★★★ Denise Smith
Brandon went above and beyond to get us into our first brand new car!! Even delivered to me! Brandon has all our future business | Read Full Review
5/3/2022 12:00:00 AM | Google
★★★★★ Adrian Lewis
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4/27/2022 12:00:00 AM | Google
★★★★★ Nicolas Garren
Exceptional work from the staff at Aufenberg Volkswagen. Shout out to Jay Rieger. Not only did he know his stuff but also did everything he could to make sure that I was getting the best information and deal on my new vehicle. Buying a car can be difficult but the staff there really wants to work for you to ensure that getting a new | Read Full Review
4/18/2022 12:00:00 AM | Google
★★★★★ Mackenna Sherman
They are awesome! We came in later in the day just to look and see what we liked but ended up buying. They stayed late to help us and we’re never unpleasant even when we kept them past closing time. Would recommend them to anyone! | Read Full Review
3/28/2022 12:00:00 AM | Google
★★★★★ Wendy Patterson
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3/20/2022 12:00:00 AM | Google
★★★★★ Doris Thorbs
They do an Awesome Job an their Staff Are Very Helpful | Read Full Review
3/17/2022 12:00:00 AM | Google
★★★★★ Lisa Schwendeman
See Jeremiah!! Amazing service! | Read Full Review
3/14/2022 12:00:00 AM | Google
★★★★★ Jacob Post
Auffenberg and Jay Reiner made us want to drive 498 miles to get a new car. Not only was the car amazing, the experience was incredible. Easy, fast, welcoming and overall the best car buying experience ever. | Read Full Review
3/3/2022 12:00:00 AM | Google
★★★★★ Ingrid Shelton
CJ was super friendly and so helpful. Just a nice guy! I left some change in my old truck and he made sure he gave it back to me. It wasn’t an all day process. It was efficient and quick. I arrived after work and still had time to enjoy my dinner. | Read Full Review
2/22/2022 12:00:00 AM | Google
★★★★★ Trisha Hoagland
Brandon Sutton and the entire team at Auffenberg Volkswagen made our buying experience easy from start to finish. Thank you! | Read Full Review
2/19/2022 12:00:00 AM | Google
★★★★★ Eric Kloess
I’m editing my original review of this place. Originally I had zero complaints but that has changed. My Jetta I bought brand new in 2019 has been plagued with hands free issues since I purchased the car. I am unable to use hands free through my car. I have taken the vehicle in many times over the last 3 years and they have recognized | Read Full Review
1/31/2022 12:00:00 AM | Google
★★★★★ Christopher Smith
Good, Josh is very professional | Read Full Review
1/27/2022 12:00:00 AM | Google
★★★★★ Andrew Lugge
We were experiencing our third issue with the A/C cooling system since October 2018. A leak was found in the rear evaporator core. We were initially told the parts would arrive two days later and work to be completed three days after the parts arrived. On the day the repair was to be complete, we were informed the parts were dela | Read Full Review
1/27/2022 12:00:00 AM | Google
★★★★★ Loogz44
We were experiencing our third issue with the A/C cooling system since October 2018. A leak was found in the rear evaporator core. We were initially told the parts would arrive two days later and work to be completed three days after the parts arrived. On the day the repair was to be complete, we were informed the parts were delayed. | Read Full Review
1/26/2022 12:00:00 AM | DealerRater
★★★★★ Nate Hudson
Sales person called me about a car coming in. I told them to let me know when it arrives, and he told me it will be sold by then. I responded don't worry about it then and he hung up on me on the spot. Great customer service. | Read Full Review
1/13/2022 12:00:00 AM | Google
★★★★★ ajett3489
Brandon was great to work with! He made this the best car buying experience ever! | Read Full Review
12/23/2021 12:00:00 AM | DealerRater
★★★★★ Katelyn Atkins
Chris at this VW and his team were phenomenal! We were dreading this cost of repair. Our car ended up with recalls and being covered under warranty! Truly a great experience with fast, friendly, service! Thank you!! Practically have a new car now! | Read Full Review
12/12/2021 12:00:00 AM | Google
★★★★★ Mike Houx
We are first time Volkswagen owners. We purchased a 2020 Atlas Reline from another dealer. We have about 9,000 miles on it now. My wife noticed a spot on the garage floor under the middle rear-end of the car. Obviously it caused us concern. Our biggest fear was that one of the brake lines was leaking. The service center was booked an | Read Full Review
11/19/2021 12:00:00 AM | Google
★★★★★ Vicki Komor
Buying a used Tiguan Auffenberg staff were so pleasant and knowledgeable. Jay knows VW’s and the inventory. First time looking at VW cars, Jay was so helpful by showing us new and used, Tiguans and Taos. When we made our final decision, the financing was also easy. A great experience start to finish. | Read Full Review
11/13/2021 12:00:00 AM | Google
★★★★★ Francisco Torres
Are the service manager Larry is awesome always takes care of me very professional. | Read Full Review
11/7/2021 12:00:00 AM | Google
★★★★★ Private User
Zero transparency and zero apology for their mistake. Only care about making money, not about the customer. | Read Full Review
11/6/2021 12:00:00 AM | Google
★★★★★ Sue Ann Slattery
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10/26/2021 12:00:00 AM | Google
★★★★★ Kyle Wallace
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10/21/2021 12:00:00 AM | Google
★★★★★ Ron Wick
Had to have repairs done wouldn't give loaner like the contract said they would. Took 4 days to repair . They are the closest vw to me at 25 minutes away and they know that you don't have any other choice. I'll never buy a vw again because of this dealership. | Read Full Review
10/7/2021 12:00:00 AM | Google
★★★★★ Tim Cincotta
Very nice experience buying a new VW Atlas from salesman CJ. He was knowledgeable and not pushy in the slightest. | Read Full Review
10/4/2021 12:00:00 AM | Google
★★★★★ Anthony Wideman
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9/28/2021 12:00:00 AM | Google
★★★★★ Carrie Brown
Skylar was our salesman and he was wonderful. He was a salesman at the Volkswagen Dealership but definitely went above and beyond to help us find any car that we wanted on the Auffenberg lot. We bought a Mazda and couldn't be happier. The whole process was quick and everyone was very friendly and helpful. | Read Full Review
9/22/2021 12:00:00 AM | Google
★★★★★ Skyla Ragland
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9/12/2021 12:00:00 AM | Google
★★★★★ Alexandria Jenkins
Jeremiah helped my husband and I choose the right vehicle and we couldn't be happier. He was kind, respectful and transparent while discussing all of our options. He made the process enjoyable and informative. We plan on returning to Jeremiah and Audfenberg for our future vehicles. | Read Full Review
9/5/2021 12:00:00 AM | Google
★★★★★ Evan Bosaw
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9/5/2021 12:00:00 AM | Google
★★★★★ Seokyoun Lee
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9/1/2021 12:00:00 AM | Google
★★★★★ Technical Guru
Oil change and ECM software update completed while waiting. Thank you service advisor Joshua Douglas for all your time and cooperation with me! You're awesome!!! | Read Full Review
9/1/2021 12:00:00 AM | Google
★★★★★ John Fife
Great experience with Auffenberg Volkswagen buying my new car. Everyone was very friendly and helpful. Our salesman Jay was very professional and informative on his vehicles and helped me drive off the lot in two hours with a new car. Thank you | Read Full Review
8/25/2021 12:00:00 AM | Google
★★★★★ Tyler K
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8/19/2021 12:00:00 AM | Google
★★★★★ Adam Allsopp
Salesman Jay was very helpful and patient. He showed us many vehicles to help my daughter find the car she liked. | Read Full Review
8/14/2021 12:00:00 AM | Google
★★★★★ Jo Riley
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8/12/2021 12:00:00 AM | Google
★★★★★ Mary
We had a great experience at Auffenberg! Our sales representative Brandon Sutton really did a great job of helping us find the car we wanted. | Read Full Review
8/10/2021 12:00:00 AM | Google
★★★★★ Nicholas Myers
Thanks Jeff for getting me back on the road. Great customer service too. ?? | Read Full Review
8/10/2021 12:00:00 AM | Google
★★★★★ Azaria Seidler
I bought a car there hoping to have it last for few years at least. The car already been having problems through the first week. the windshield starts making a crackling sound. I took it back for then to check it out,, but it not make the noise for them, so they did nothing about it. Couple weeks later, the battery died. I had to get | Read Full Review
8/10/2021 12:00:00 AM | Google
★★★★★ Emily Lopez
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8/6/2021 12:00:00 AM | Google
★★★★★ Shelley smith
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8/2/2021 12:00:00 AM | Google
★★★★★ Katie B
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7/31/2021 12:00:00 AM | Google
★★★★★ Geoff Weiss
Jay Rieger was a great, not pushy salesman. | Read Full Review
7/31/2021 12:00:00 AM | Google
★★★★★ Mike Harris
The best car buying experience I've had so far. They went above and beyond to make sure I was satisfied with my purchase. Even after the deal was done. | Read Full Review
7/29/2021 12:00:00 AM | Google
★★★★★ Dylan Elders
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7/26/2021 12:00:00 AM | Google
★★★★★ Mike Harris
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7/26/2021 12:00:00 AM | Google
★★★★★ Allison Buck
I just leased a Taos and it was the easiest car buying experience imaginable. I worked with Jay and would recommend him to anyone who asks. He went above and beyond to make sure my experience was easy and enjoyable. I 100% recommend Auffenberg, and make sure to ask for Jay! | Read Full Review
7/24/2021 12:00:00 AM | Google
★★★★★ Harold Hurst
Seth was very professional and courteous. Everything was transparent. It was a pleasant buying experience. | Read Full Review
7/23/2021 12:00:00 AM | Google
★★★★★ Cynthia Aberle
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7/22/2021 12:00:00 AM | Google
★★★★★ Jes Diericks
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7/20/2021 12:00:00 AM | Google
★★★★★ Keith Johnson
Seth made finding my car very easy, with little to no guidance from me, he ended up finding the car that matched me perfectly and I couldn’t be happier! | Read Full Review
7/16/2021 12:00:00 AM | Google
★★★★★ gary carson
Was sold a 2013 Jetta with 40,000 miles last year 2020. I was told by the sales man, manager and finance officer it was certified. When the airbag light came on I brought it in to be fixed just to find out it was not certified. I was told by the mechanic what the problem was and it would cost me over 1,000. I took it home scanned the | Read Full Review
7/9/2021 12:00:00 AM | Google
★★★★★ Haley Black
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7/8/2021 12:00:00 AM | Google
★★★★★ Zehra Uvalic
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7/3/2021 12:00:00 AM | Google
★★★★★ Linda Tran Shelton
Nice, Quick, and Easy! We were in a rush-purchased a car in under 1 hour! CJ Berry was an awesome salesman to work with! Thank you!! | Read Full Review
6/26/2021 12:00:00 AM | Google
★★★★★ Frederick Harper
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6/25/2021 12:00:00 AM | Google
★★★★★ Collin Sheehan
When I bought my car several years ago I had a great experience with the sales team. CJ made it easy and fairly quick. However, the service I have received since buying my car has left a lot to be desired. Anytime I take it in for an oil change and tire rotation (which was included in the purchase of the car) I have always had to wa | Read Full Review
6/25/2021 12:00:00 AM | Google
★★★★★ Tracy Gibbs
The people were very friendly and the time we spent there wasn't bad at all. Mt only complaint is that the snack machine took my money!!! | Read Full Review
6/22/2021 12:00:00 AM | Google
★★★★★ Carlos Reeves
They were nice. The price was high, but I expected that. It took 2 plus weeks to get my car back. Hopefully, the repair will last. | Read Full Review
6/16/2021 12:00:00 AM | Google
★★★★★ Andrew Edwards
Quick, easy deal on my new Tiguan. Brandon, Jason, & Jack are a great sales team. Jack and Larry (in Service) made warranty work a breeze. These are some good guys. | Read Full Review
6/14/2021 12:00:00 AM | Google
★★★★★ Scott Baird
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6/14/2021 12:00:00 AM | Google
★★★★★ Rose Baird
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6/14/2021 12:00:00 AM | Google
★★★★★ Ken Phillips
The service department goes beyond expectations......they are very helpful and honest | Read Full Review
6/10/2021 12:00:00 AM | Google
★★★★★ Teresa Kirkpatrick
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6/8/2021 12:00:00 AM | Google
★★★★★ Bobby Hallesy
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6/6/2021 12:00:00 AM | Google
★★★★★ Leslie England
Seth and the team there were great. They made everything fast and easy. Thanks guys! | Read Full Review
6/4/2021 12:00:00 AM | Google
★★★★★ Shantay Dotson
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6/3/2021 12:00:00 AM | Google
★★★★★ Michael Brown
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5/29/2021 12:00:00 AM | Google
★★★★★ Diarra Monet Payne
Great service! | Read Full Review
5/28/2021 12:00:00 AM | Google

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