Take Advantage of Oil Change Specials at Elgin Volkswagen Today

★★★★★ ceci sol

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11/17/2024 12:00:00 AM | Google

★★★★★ Roman Marquez

I waited over 3 hours for oil change and tire rotation and the rotation wasn’t done. | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Rick Economos

Service advisor very courteous! Clean facility! Fast service! | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Dave R

The plastic covering below my engine in Lincoln MKC was dragging because some bolts fell off. I asked if they could service this and they told me to come in. Greated me with a smile and said no problem they will fix it. 10 minutes later it was fixed. Just fantastic service and I will visit there next time I’m looking at cars. Extrem | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Denise McConnell

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11/11/2024 12:00:00 AM | Google

★★★★★ Ed Ortega

Had some tools go missing here. No big deal got another one. Got the car fixed and Also I didn’t think things would go missing so I just left the lot. After a few days I had a flat tire. Went to the trunk for my impact and it was gone. I always carry it with me since I drive a lot. And it does not leave my car. Just letting yall know | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Sarvinoz Zaynieva

I went for maintenance check up. Anthony was very friendly, great customer service. Very satisfied with the service | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Roberto Rivera

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11/6/2024 12:00:00 AM | Google

★★★★★ Bill D

Car was due for regular maintenance after 12 months. Service was fast and well done. Service person explained everything that was completed. | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ punit patel

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11/4/2024 12:00:00 AM | Google

★★★★★ Vince Barracca

Anthony and the team were great, I’ll be back | Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ Adriana Za

Had a smooth and easy purchasing experience. Adnan was great! Never felt pressured into anything and took the time to explain everything in detail. Highly recommend this dealership. | Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ Miss West

Worst service I’ve ever received, the sale took almost 6 hours and I came in with a check from my bank and sent in my ID and insurance before hand and it had no bearing on the extreme time it took. My time was not valued, my business was not valued, no one could answer my questions. They prepared and wanted me to sign someone else’s | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Joe Baldino

Another great experience with this dealership and their staff. From the check in and pick up from service guys helping me w troubleshooting some issues, to the Parts person, finding me an emergency paint pen, I’ll have no reason to go anywhere else! Thank you for making feel welcomed! | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Alex Collazo

Elgin VW is lucky to have Joe Lara. Looking for a new car has always been stressful but Joe went above and beyond to find a car that fits my needs and lifestyle. | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Abid Khan

Awesome service from the team at elgin vw, thanks to sales manager Suha and my salesman Antonio. I love my iD4 | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ Lloyd Manning

Great, friendly, professional service from Anthony and Alan!!! | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ Juan Paolo Inton

We came to Elgin VW looking for a specific model, and although they didn’t have it on hand, the general manager Suha and our salesman Antonio worked with us to find a car that we would be happy with. They found us options, kept us updated on the search, and ultimately got us the Tiguan that we were happy with. Overall a smooth and | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Kurt Kinsey

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10/25/2024 12:00:00 AM | Google

★★★★★ Andrew

First time customer and very dissatisfied with the service department. Dropped my vehicle off for a scheduled service appointment and eventually was told that they would not be able to look at it that day, but they'd get it in the next day to check it out. Okay no big deal. Following day I received a call that they were able to diagn | Read Full Review

10/24/2024 12:00:00 AM | DealerRater

★★★★★ DinoAngelo Mortel

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10/22/2024 12:00:00 AM | Google

★★★★★ Andy Lazar (Andrios23)

Milos and Anthony are awesome to work with!!! Fixed me up real quick! | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Ian Fleming

Great service, quick, friendly and efficient. | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Angela Zuccaro

Worked with Adnan on purchasing a Tiguan and the process was wonderful! | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Brianna Favilla

I would recommend Elgin Volkswagen. They a really nice job on my car and they checked everything in my car and found out that I needed new Air filters that I didn’t know was bad. I big thanks to Anthony for fixing my car. | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Brian Rydz

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10/21/2024 12:00:00 AM | Google

★★★★★ Alek Ohnstad

This is not a typical car dealer they go above and beyond to make it happen and not at the customers expense they are super transparent with everything they work hard to get you in a comfortable price range and not feel pressured into anything. I spent two weeks dealing with other dealers that lied about having vehicles then trying t | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Suha Oner

I take my Porsche here for service. Knowledgeable master technicians and great service. Highly recommended for service and sales. | Read Full Review

10/18/2024 12:00:00 AM | Google

★★★★★ orko ahmedov

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10/18/2024 12:00:00 AM | Google

★★★★★ Michelle Gelkin

I came in looking for a c43 Mercedes AMG and as soon as i walked through the doors, atleast 5 people greeted me and i felt very comfortable. I worked with Adnan, he was amazing and so nice and made sure I took my time and didn’t speed the process. | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Susan Blassick

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10/17/2024 12:00:00 AM | Google

★★★★★ logan lau

The Service department is outstanding, Erv is the best. All the mechanics are very knowledgeable & know exactly what they're talking about. | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Sandro Siradze

Highly recommend this dealership, they have a great team and management. Adnan was our salesman, he gave us a killer deal on a pre owned Mercedes Benz. | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Uncle Clifford

DONT BUY A VEHICLE FROM THIS DEALERSHIP. I REPEAT STAY FAR AWAY AS POSSIBLE. Everything they said they were going to do for us, they didn't. Until I had to raise my voice and stand firm because they were going back on what they originally said and didn't want to honor what they offered. They offer extended warranty's telling you it c | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Kelly Hoffmann

Great service department. Always willing to squeeze me for oil change the day I call. Great customer service and knowledge. Great team! | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Steve Hermann

Considerate and timely service. Would recommend. | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Davis Brown

My experience at this dealership i was lead to beleave that there was two key fobs for the Audi i was purchasing and after they excepted my down payment of $25k , five minutes later i was given one key fob and an excuse with no remedy , now I’m on my own to purchase a second key fob north of $800 ! | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Laurey Benshish

I made an online appointment the day before. When I arrived the next day, my car was taken on time and Anthony met with me to talk about the services that I needed (oil change, AdBlue). Anthony pointed out a service that I was well past due on and helped by finding and applying a coupon for the service. He estimated my wait time to | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Shayd Finley

Customer service is clearly not a priority at this dealership, nor is making a sale. My husband, a salesperson himself, called and spoke with the sales manager. He offered a much lower rate than the car was listed for, with the intent to negotiate, as anyone would in a sales situation. Instead of handling it professionally, the sales | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Farmer Farmerito

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10/15/2024 12:00:00 AM | Google

★★★★★ Jeff Eggert

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10/12/2024 12:00:00 AM | Google

★★★★★ Sanan Muzraev

Personal of Elgin Volkswagen always tries to resolve customer’s problem. Thank you so much. Also, I wanna praise Philip, he does great job! | Read Full Review

10/12/2024 12:00:00 AM | Google

★★★★★ Dieter Distelhorst

Great Experience…good honest dealership…prompt service department | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Steve Krupa

Outstanding service! Immediate help and partnership! The most important item that i appreciate the most is there honesty, and transparency. They will always have my business | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Mike Stojak

Great people to work with. Unfortunately, they couldn't solve my issue. So, no charge, which, in this day and age, is a pleasant surprise. | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ meggie

everyone was super kind and made things easy for me to understand :) | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Mark Kuczera

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10/8/2024 12:00:00 AM | Google

★★★★★ Kevin Mowers

Always a nice experience at this VW Dealer. Staff is friendly, polite, and the techs have kept my vehicle safe and road worthy for quite some time! Thank You to Everyone Involved. Sincerely, Kevin | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Jennifer Bragg

Always a great experience with the Service Department! I bought my car there in 2016 and have used their Service Department every time. Great people!! | Read Full Review

10/7/2024 12:00:00 AM | Google

★★★★★ Nate Mehl

Scheduled a service appointment over a month in advance for a recall service, oil change, and warranty issue. Also requested well in advance as they confirmed a loaner vehicle. Arrived for my scheduled appointment on time for them to tell me they don’t have a loaner, they don’t have parts to repair my recall, and then told me my car | Read Full Review

10/7/2024 12:00:00 AM | Google

★★★★★ Elena Cata

Everyone at Elgin VW are wonderful, especially the service dept. | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Araceli Alvarado

Great customer service, and the turnaround time on getting my vehicle serviced was absolutely fast. I recommend this place 100% Thank you Anthony for all your help! | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Jacquie Irizarry

Staff is professional and excellent. Happy with ease of appointment and prompt attention. Pleased with many years of service | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Mike R.

Great experience with Anthony, very hood yo work with. | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Boris Gomez

Once deal was negotiated and car was sold, the whole process of delivering my vehicle was terrible. They stopped communicating with me regarding details, and my vehicle was delivered on a completely wrong date, when I wasn’t able to receive it . Til now I still have not received a response from any team members taking accountability | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Jasin B

Great facility, awesome staff. Made my purchasing process easy, even when buying s $135k car! | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Sam Salbi

Gai was great service advisor. Got the car ready in a shorter time. | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ jwkullman1

The service person Gia was very easy to work with, and up front on services, not the bullshit you get with Fox Valley VW where when you go for an oil change you have to buy your car back after the extra G they need to pay for early morning commercials | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Amanda Guttke

Manager was very accommodating. | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Rosalinda Juarez

Thankful for this service team who followed up to make sure our car is running well and to our satisfaction after servicing. | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Sean Lunt

It was a great experience as I have never serviced my used car there before and Anthony was super helpful and helpful was great, loved working with him. | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Dispatch Freightmania

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9/24/2024 12:00:00 AM | Google

★★★★★ John Langlois

Staff was very efficient and professional. I felt very comfortable with the level of service I received will return again. | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ Katie McDonald

I leased my car 4 years ago from Elgin VW. I bought it last month. Every oil change or any maintenance I have always taken it to Elgin VW. Never had any issue. As a matter of fact everyone has always been super nice and helpful. Never a bad experience. Yesterday, Saturday, I had an appointment at 9:30. I made the appointment a few da | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ Jasmine Hope Pilario

Came in for an oil change. Erv was very helpful and efficient! Oil change didn't take long at all despite there being a decent amount of people getting work done. Thank you! | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Jeffrey Miller

Great Service and friendly staff! | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Anna Caruso

Great service and very nice waiting area. Had oil change. Always a good experience at this dealership. Thank you | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ matt marra

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9/19/2024 12:00:00 AM | Google

★★★★★ Norma Grathoff

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9/19/2024 12:00:00 AM | Google

★★★★★ Tanner Gardon

Expensive and coupdnt figure out what was wrong with my car | Read Full Review

9/19/2024 12:00:00 AM | Google

★★★★★ Marty Jollette

Great dealership and great service department. Been going there since they’ve opened and I’ve purchased three cars from them now. Service department is excellent. Scheduling is easy, pricing is on par for dealership costs and work is always done in a timely fashion and done correctly the first time. Actually, it’s one of the best ser | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Alyssa Anderson

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9/16/2024 12:00:00 AM | Google

★★★★★ Camille Pearson

KaCHING! I did it! I just bought my 3rd VW JETTA ?? from Elgin Volkswagon from Mike Koziol. He’s a Certified Sales Associate and, more importantly, a really nice guy! He helped me all day until i was happy with my selection. I highly recommend the professionals at Elgin Volkswagon on Randall Road just a block north of I90. I’ve been a | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Rita Tenzinger

Called them they got me set up couple hours later took it there. They did a great job and they did a nice car wash after.?? | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Jason Peters

Car went in for an oil change and repeat SOS malfunction. The SOS has been replaced twice now and was told the last time that it has a 1 year warranty. It failed again in less than 1 year, now the dealership says 1 year or 12,000 miles. So…SOL! This is a huge known issue with the SOS device as well. Apparently VW and their dealership | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ ALIAKSANDR PETUSHOK

Great service. Came in for an oil change. An issue with emergency brakes occurred, Austin took care of it quickly. Outstanding communication. | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Mark Korczyk

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9/13/2024 12:00:00 AM | Google

★★★★★ James West

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9/13/2024 12:00:00 AM | Google

★★★★★ dennis wen

Always friendly and efficient and gets work done correctly the first time. Easy to schedule | Read Full Review

9/11/2024 12:00:00 AM | Google

★★★★★ Carlos C.

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9/11/2024 12:00:00 AM | Google

★★★★★ James Dunavan

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9/11/2024 12:00:00 AM | Google

★★★★★ Alan DeLaPaz

I highly recommend Joe Lara for you next vehicle purchase needs! He is very knowledgeable professional and patient! Thank you Joe for taking care of me! | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ James TIDWELL

Great experience with this dealership. Sales, sales management and financing team are all top notch. | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ Shaun Martin

Purchased a vehicle in June 2023 that had a broken trim piece. Salesperson indicated new trim piece would be ordered and we could come back to have it fixed at no charge. After MORE THAN A YEAR and repeated calls and emails and follow ups we were finally told they had the part. Zero apology for delay of almost 60 WEEKS. Show up for s | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ Bash Hal

Adnan Habibovic He’s the best you help me a lot thank you for Adnan And one Albanian guy by forgot his name thank you for him also Yasin | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ John Perez

Did everything virtually which I love!! Great work team! | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ David Nolasco Leon

They had coffee and other drinks while waiting for getting the maintance done on my car | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Anvesh Reddy

I am happy with overall purchasing experience. I walked in having questions about what trim level I wanted even though I know which model I need. I am pleased by the way how patiently my questions have been answered which was missing in other Volkswagen and I ended up buying a new vehicle in a day. Thank you! | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Spencer James

The Mechanics, Technicians, Parts Clerks, and Service Advisors at Elgin VW are fantastic — and kind! They always take care of me and my vehicle. I work from home; I never drive anywhere; I don't need a car. I maintain my VW because of this shop. | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Karl Dellenbach

Kevin Tran was very helpful in getting the deal done, as it was not a smooth sale by any means. However, it got done and looking forward to come to the dealership to pick up my volkswagen | Read Full Review

9/2/2024 12:00:00 AM | Google

★★★★★ Faye Licari

Antonio Olivera is the best car salesman we have ever dealt with. He was knowledgeable and not pushy. I would buy any car he recommended to me in the future. Suha also made our purchasing experience seamless. He bent over backwards to make sure we did not have to spend a lot of time in the dealership waiting. Fabian made the final pa | Read Full Review

8/30/2024 12:00:00 AM | Google

★★★★★ Steven Shatsky

OMG! This is one of the best dealership experiences I have ever had. Everyone I have worked with there has been a true professional who demonstrated their commitment to me as a customer by their actions. They have stood behind their commitment to my satisfaction 100%. Suha (the GM), Adnan (Sales) and Gia (Service) each have made | Read Full Review

8/30/2024 12:00:00 AM | Google

★★★★★ Laura CM

Always helpful, very knowledgeable and kind . | Read Full Review

8/30/2024 12:00:00 AM | Google

★★★★★ The Scorpion

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8/30/2024 12:00:00 AM | Google

★★★★★ tomasz bylica

Everything Perfect, Fast Service Thank you | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Michael Altobelli

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8/28/2024 12:00:00 AM | Google

★★★★★ carolle voltaire

My visit to EV last Saturday culminated in the purchase of a car at the dealership. The sales staff - most notably Kevin - was extremely helpful and demonstrated a lot of "savoir faire" in the line and brand of cars that are sold at EV. Their customer service skills are extraordinary. I have purchased many cars over the years at vari | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Ghan Kamdar

No hassle and great sales staff and service staff at dealership. | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Keith Lewis

Had a great experience purchasing a replacement cargo van that they had in stock — just what I was looking for. Everyone was good-natured with senses of humor and a willingness to help through the process. I was incorrect about their hours and they stayed open for me a little later to get everything done. | Read Full Review

8/22/2024 12:00:00 AM | Google

★★★★★ Rob Stewart

Wonderful Dealership! Very friendly people, straightforward negotiation. No BS. TIP: Know what you want, and what you are willing to pay, be straightforward and they will treat you with respect, and do everything possible to make your deal happen, if they can! Good luck. Say hi to TOM and George. | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Cesar Avl

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8/20/2024 12:00:00 AM | Google

★★★★★ Julie Sisto

Mike was very patient with us!! Thanks for a pleasant experience! | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Joleen Ivers

Just a great place, great people great experience, Gianna was amazing!!! thank you all I will be back?? | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Jeff Perri

Good service | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Suzanne Bogdahn

The best sales team in town, with a special shout out to Kevin Tran. Not only did he understand the assignment, but he and the sales team aced it. I needed a car in a specific price range I could afford with a warranty behind it. I am loving my new to me Tiguan with bumper to bumper warranty. Thank you so much, VW Elgin. | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Alexis Noriega

Nothing but great things can be said about this dealership! Have done business with them before and will continue to take my business there! 100% would recommend. | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Nikola Trninic

No pressure approach, great folks there. Erv did an amazing job communicating with me during the repair, keeping an eye on parts status, etc. | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Bukes

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8/15/2024 12:00:00 AM | Google

★★★★★ Dea H

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8/15/2024 12:00:00 AM | Google

★★★★★ Leda Robinson

I love Elgin VW team although I brought my car from Liberty Auto Plaza. I live 12 minutes from Elgin VW. They have been caring for my Jetta. They are so friendly and helpful, I don’t feel like a stranger or outsider. My car and my safety in my car is their upmost concern. Thank you Elgin VW.?? | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ John D

Antonio was very friendly, and personable. Not a pushy salesman. Gets a thumbs up from me… | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ Brian Crow

My oldest is in the market for their first car. They found a good price on a used car so we went to the dealership for a test drive. Since this is a first car, they had a range of cars, mileage, and price at a few area dealerships they wanted to see before making a decision on their first large purchase. The initial sales rep brought | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ Abdullah Siddiqui

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8/12/2024 12:00:00 AM | Google

★★★★★ zanfina ljumani

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8/12/2024 12:00:00 AM | Google

★★★★★ Miguel Berruquin

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8/11/2024 12:00:00 AM | Google

★★★★★ Robert Capuzi

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8/10/2024 12:00:00 AM | Google

★★★★★ Rob Bright

Went there with my GTI for a epc light came on. They wiped out my $1000 tune in my computer without asking me. Did not fix the problem, light came on again. Took it to my brother, a diesel mechanic. He found the problem in 5 minutes. Downpipe clamp came loose was interfering with the wastegate causing the epc light to come on. | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Din Miftari

I have been doing business with this dealer for the past 5+ years. Erv my service advisor (as well as the other service advisors) are great! Always upfront and honest and take the time to go over everything. I will continue to service my car here! | Read Full Review

8/9/2024 12:00:00 AM | Google

★★★★★ Ben Salmon

Great job! | Read Full Review

8/9/2024 12:00:00 AM | Google

★★★★★ Nancy Gomez

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8/9/2024 12:00:00 AM | Google

★★★★★ Juanito DeGuzman

Service was quick. I was a very happy customer when I the dealership. | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Julianna Petock

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8/6/2024 12:00:00 AM | Google

★★★★★ Joyce Petersen

Brought my 2018 Tiguan in to have some issues looked at. I found out I was out of warranty by the mileage. I decided I would take the vehicle somewhere else. Irv offered to check my battery before I left, which was very nice. At this point I was in the waiting area for about 20 minutes. Irv came in and out of the waiting area many t | Read Full Review

8/6/2024 12:00:00 AM | Google

★★★★★ Leon Robles

Service was quick, and resolved the issue as expected. | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Margarito Herrera

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8/2/2024 12:00:00 AM | Google

★★★★★ Christopher Wilson

Erv always greets us with a smile and provides a great experience when we bring our Atlas in for service! | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Priti Mehta

It was nice service | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Sandra Garcia

If I could give 0 starts I would. Processed my mom’s $1000 check without her knowing. She DIDN’T even buy a car here. DO NOT WORK WITH THE SALESMAN PHILLIP or GARY he’s rude unprofessional and doesn’t even know what he’s doing. Go elsewhere for your business!! | Read Full Review

8/1/2024 12:00:00 AM | Google

★★★★★ Anna Sury

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7/31/2024 12:00:00 AM | Google

★★★★★ Debbie Connelly

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7/30/2024 12:00:00 AM | Google

★★★★★ Grace Levita

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7/30/2024 12:00:00 AM | Google

★★★★★ Mitko Vanchev

Great customer service. | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ Tim Hurley

Best experience buying a new car I’ve had in 30 years! Great team! The general manager Gary was fantastic. | Read Full Review

7/28/2024 12:00:00 AM | Google

★★★★★ Thomas Willis

Friendly staff good service | Read Full Review

7/28/2024 12:00:00 AM | Google

★★★★★ Dave Sigler

Very happy with our recent purchase from Elgin Volkswagen. We were looking for a specific color/interior for a 2024 Tiguan. George, Sahu and the team found the car, brought it in so we could look at it and made us a great deal. Fabian in finance was great took all the time needed to answer any and all questions. It was a very pleasan | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Ken Monroe

Etc is very frienfly shows good customer service. Work completed as told | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Bob Gude

Very prompt from time I brought car in to being ready. Was able to use discounts dealership provided | Read Full Review

7/25/2024 12:00:00 AM | Google

★★★★★ Chris Greening

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7/25/2024 12:00:00 AM | Google

★★★★★ Tim Hogan

Great service team, whom is always friendly, polite and upfront. | Read Full Review

7/24/2024 12:00:00 AM | Google

★★★★★ Usha Lamichhane

I went for oil change and the lady name Gia greeted me by the door .. she was just amazing but the car wash they provided did not clean my car very well. There was still residue on it. | Read Full Review

7/24/2024 12:00:00 AM | Google

★★★★★ CHARLES WEBER

My residence is in Florida. I have a house in Salem,Wisconsin. I bought a VW ATLAS in the end of April. The finance manager that finalized the paperwork gave me a drive-away permit for three months and said he would give me another after that expires. NOW HE WILL NOT GIVE ME ANOTHER. I am going back to Florida the end of August. | Read Full Review

7/23/2024 12:00:00 AM | Google

★★★★★ ketan kansara

Talked to Shiva - professionally understood my concerns. Talked to Gary- disrespectfully said he doesn’t want to talk to me and do business. He called me dishonest and said goodbye and hung up. I wanted to purchase a car and I told him my concerns. I told him there is another cheaper car I’m looking at at Evanston. Evanston gave me | Read Full Review

7/23/2024 12:00:00 AM | Google

★★★★★ Sorin Croitoru

The folks at Elgin VW service will go far and beyond their expected duties to make their clients are totally taken care of and their “babies” ??, a.k.a. cars are ready to roam again. They are very knowledgeable, fast to respond, willing to accommodate customers needs, and extremely polite. Recommend 100%. | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Tara Vanderheyden

Elgin VW - A Great Car Buying Experience! I recently bought a used Passat at Elgin VW and had a fantastic experience. The sales and finance teams were incredibly friendly, honest, and made the whole process a breeze. George, my sales consultant, was especially helpful and made everything so easy. I highly recommend Elgin VW for your | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Katherine Lugo

Amazing service! | Read Full Review

7/22/2024 12:00:00 AM | Google

★★★★★ Rich Baby

Great customer service. Every one speaks and smile at you. | Read Full Review

7/20/2024 12:00:00 AM | Google

★★★★★ Joeffrey P.

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7/20/2024 12:00:00 AM | Google

★★★★★ Imari Sykes

They made our shopping experience very quick and easy. Everyone at the dealership was ver attentive when we came in. We completed all the necessary documents before arriving at the dealership which made our purchase easy. We test drove, inspected the car, and completed all the paperwork in under two hours which was remarkable compare | Read Full Review

7/19/2024 12:00:00 AM | Google

★★★★★ Deb Johnson

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7/18/2024 12:00:00 AM | Google

★★★★★ Vito Bertolino

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7/18/2024 12:00:00 AM | Google

★★★★★ Rob Benson

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7/17/2024 12:00:00 AM | Google

★★★★★ Karla Wright

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7/16/2024 12:00:00 AM | Google

★★★★★ Leonel Rios

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7/16/2024 12:00:00 AM | Google

★★★★★ Penny Guthrie

Always polite love this place | Read Full Review

7/16/2024 12:00:00 AM | Google

★★★★★ Dwayne Adams

Was looking at a car for my daughter. Just happened to see a nice truck. But had more dealership to go to for a car. Was called about the truck 3 times from sales team. So made an appointment with them for Monday at 9am. Drive 60 minutes to get there to be told the salesman doesn’t come in until noon. Ask where the truck is. Oh we so | Read Full Review

7/16/2024 12:00:00 AM | Google

★★★★★ Jo Ann Chriske

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7/15/2024 12:00:00 AM | Google

★★★★★ Ivan Aguilar

I called this dealership after being treated poorly at a different one and it was one of the best decisions I ever made. The entire staff from the woman who took my calk all the way down to the finance department are incredible with their customer service. An amazing group of people that make it happen for you. 1000% recommend that y | Read Full Review

7/13/2024 12:00:00 AM | Google

★★★★★ Tom Lexa

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7/13/2024 12:00:00 AM | Google

★★★★★ Eric Homa

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7/13/2024 12:00:00 AM | Google

★★★★★ Noneof Yourbusiness

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7/13/2024 12:00:00 AM | Google

★★★★★ Jennifer Cochrane

Amazing dealership to work with! Every team member there was so pleasant and willing to go above and beyond to make the new car experience a positive one. I usually avoid car sales personnel at all costs, but this dealer was different from the time I pulled into the lot. A huge thank you to Philip, Fabian, Suha and Gary! All of them | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ Becky Albro

This car buying experience was amazing! My husband looked at the atlas three times before making a decision. We never felt pressure to purchase every time we came back. The service was fantastic and the buying process was smooth as can be. Thank you again!! Dean and everyone there was amazing! If you’re looking for a VW go to Elgin!! | Read Full Review

7/12/2024 12:00:00 AM | Google

★★★★★ rhonda powell

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7/12/2024 12:00:00 AM | Google

★★★★★ Bryce Conkle

Kevin was my salesperson awesome guy 5 stars to him. But as far as dealer goes. All bait and switch none of the cars on website are available only higher priced options, they claim they sold an hour ago but have been on the site for days after. the VW Elgin website has trade value and they offer thousands less than the lowest number | Read Full Review

7/8/2024 12:00:00 AM | Google

★★★★★ Priscilla Hirsch

Excellent service!!! | Read Full Review

7/3/2024 12:00:00 AM | Google

★★★★★ Takala Thomas

Heyyy! Happy Customer dropping by to thank the amazing Team of Elgin Volkswagen once again for all the help in me getting my 2018 Tiguan SE! Mike, Tom, Suha, Gary, and the fabulous finance man Fabian all made sure I left with what I wanted, within my budget!! Even when I give up, they did not give up on me. They made it HAPPEN! Amazi | Read Full Review

6/24/2024 12:00:00 AM | Google

★★★★★ Cathy D'Alessandro

The service department was excellent! They are trustworthy and timely! | Read Full Review

6/23/2024 12:00:00 AM | Google

★★★★★ Joanne L

Great to work with!! The transaction process was very smooth. Would highly recommend! | Read Full Review

6/20/2024 12:00:00 AM | Google

★★★★★ Nate Bracey

They were very attentive polite and accommodating where possible. Even though I ran into a minor issue they tried to work with me to the best of their ability | Read Full Review

6/19/2024 12:00:00 AM | Google

★★★★★ Rishabh Srivastava

Took great care of my vehicle! Have been going there for a couple of years now. Erv in the service department is amazing! | Read Full Review

6/18/2024 12:00:00 AM | Google

★★★★★ Jack McCarter

I was due for an oil change, and they got me right in, while I waited. They went and did an inspection, filled my tires to proper level and topped off my fluids. Was in and out within 40 minutes. Professional and friendly service writer. Very happy with the service provided. | Read Full Review

6/18/2024 12:00:00 AM | Google

★★★★★ marcos betancourt

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6/17/2024 12:00:00 AM | Google

★★★★★ Mitchell Szalajka

Very pleasant experience. Was surprised how fast work was completed | Read Full Review

6/17/2024 12:00:00 AM | Google

★★★★★ Emily Moody

Nice people and great service!! | Read Full Review

6/15/2024 12:00:00 AM | Google

★★★★★ james williams

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6/13/2024 12:00:00 AM | Google

★★★★★ James Guernsey

Today was my first experience with the service department since buying my Taos last year. Everyone was friendly & professional. | Read Full Review

6/13/2024 12:00:00 AM | Google

★★★★★ Tiffany W

Great dealership. But everytime I deal with them, something gets messed up! I want to buy on line, come in and sign the paperwork, and not spend 1.5 hours for them to get the deal right! I had to correct the sales manager on his mistakes. I was also sent the incorrect pics and VIN number on the Tiquan I was purchasing. | Read Full Review

6/13/2024 12:00:00 AM | Google

★★★★★ Ghan Kamdar

On time appointment and great service staff at dealership. | Read Full Review

6/12/2024 12:00:00 AM | Google

★★★★★ Samantha Irigoyen

Philip was so wonderful and the team is amazing. Love it here! | Read Full Review

6/12/2024 12:00:00 AM | Google

★★★★★ Ashish Patel

Dealership is professional , Service Advisor Erv is Very Professional & Friendly give true Advice no Extra add on like other Dealers I’m very Happy with Service I Will go there for my future Needs | Read Full Review

6/10/2024 12:00:00 AM | Google

★★★★★ Ly Nguyen

Purchased an SUV from them a year and a half ago and had issues with the "offered" from the team. Fast forward, went in looking to purchase a vehicle and the same thing happened. The advertised price on the internet is NOT what the starting point of their offer was. The GM apologize and he will rectified it. Came back with a second o | Read Full Review

6/10/2024 12:00:00 AM | Google

★★★★★ Louis Tsay

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6/9/2024 12:00:00 AM | Google

★★★★★ Scott Salisbury

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6/9/2024 12:00:00 AM | Google

★★★★★ Diana De Paola

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6/7/2024 12:00:00 AM | Google

★★★★★ Alice Rinella

Was very pleased with my appointment at Elgin Volkswagen. The service was fast and the service techs very informative and pleasant. | Read Full Review

6/7/2024 12:00:00 AM | Google

★★★★★ Inna Kutrovacz

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6/6/2024 12:00:00 AM | Google

★★★★★ Dustin Spielman

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6/4/2024 12:00:00 AM | Google

★★★★★ David Jeschke

Friendly, serviced car and finished on time. Cleaned inside and out. | Read Full Review

6/4/2024 12:00:00 AM | Google

★★★★★ Michael Worden

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6/3/2024 12:00:00 AM | Google

★★★★★ Maksymilian Sawicki

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6/3/2024 12:00:00 AM | Google

★★★★★ Pedro Ayala

Great and quick service | Read Full Review

6/1/2024 12:00:00 AM | Google

★★★★★ Erv Janicki

Amazing sales team with great product knowledge. Wonderful experience !!! | Read Full Review

6/1/2024 12:00:00 AM | Google

★★★★★ Alex Palmer

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6/1/2024 12:00:00 AM | Google

★★★★★ Ian Little

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5/31/2024 12:00:00 AM | Google

★★★★★ Daniel Acevedo

Great service, was in and out within a hour! | Read Full Review

5/31/2024 12:00:00 AM | Google

★★★★★ Natalie Limburg

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5/30/2024 12:00:00 AM | Google

★★★★★ Jonathan Wade

Was able to get the car seen immediately and the service was very quick and efficient as always. Thank you | Read Full Review

5/30/2024 12:00:00 AM | Google

★★★★★ ChiGirl Quinceañeras (chigirlfit)

One of the best dealerships I have been to in a long time. They take care of you here and make sure you are happy!!! They are accommodating and they know how to treat customers with respect. All the employees are friendly and welcoming. They keep you updated on the service of your car and wash it for you after! It’s a shame I didn’t | Read Full Review

5/28/2024 12:00:00 AM | Google

★★★★★ Michele Marx

The staff at this service center is absolutely the best! They are so pleasant to work with and are fast and efficient getting you out quickly. | Read Full Review

5/25/2024 12:00:00 AM | Google

★★★★★ Phillip Goodvin

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5/25/2024 12:00:00 AM | Google

★★★★★ Ashleigh Dmitruk

I have always had great, quick service when bringing my cars in. I drive a lot so my car requires a lot of maintenance which the staff helps me stay on top of, only recommending what I truly need. | Read Full Review

5/24/2024 12:00:00 AM | Google

★★★★★ Marcin Kuba

Employees are very professional, dealership is very clean and well put together. | Read Full Review

5/24/2024 12:00:00 AM | Google

★★★★★ Philip Asiedu

Excellent service | Read Full Review

5/23/2024 12:00:00 AM | Google

★★★★★ Gaurav Bansode

Everything was good and on time. The person who looked into my car explained me everything about the servicing done. | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ David Kneifel

1st time customer at this VW location. I was very pleased with the professional customer service in all departments and appreciated the cleanliness of the business as well. I will definitely return for maintenance/business in the future. | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ jan wright

The personnel were very courteous, provided me with a loaner vehicle, and explained in detail what services were going to be performed. | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ Kaliana Onita

Friendly, efficient, and always go the extra mile to help. I’ve only had wonderful experiences here! | Read Full Review

5/22/2024 12:00:00 AM | Google

★★★★★ Julianna Battaglia

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5/22/2024 12:00:00 AM | Google

★★★★★ Maciel Zertuche

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5/21/2024 12:00:00 AM | Google

★★★★★ Mark Dittrich

My 24 GTI is a piece of art! Now more so with tinted windows, claer front paint protection film and red pin stripes! | Read Full Review