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Boise Volkswagen

★★★★★(63)read reviews

8400 W Franklin Rd, Boise, ID 83709

(208) 999-3963 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: ClosedSun: Closed

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Customer Reviews

★★★★★ TJ Hofhines
I just purchased a car from VW Boise and they absolutely rocked it. Especially Eddie. He went over and beyond for me and got me in the perfect car. I will definitely be back again. Thanks VW Boise. | Read Full Review
11/9/2024 12:00:00 AM | Google
★★★★★ Michael Botha
Service department is amazing. Michael was my service advisor and I can honestly say that this is not only one of the best VW service departments I have ever had the pleasure of working with, but one of the best service departments as a whole ! Michael was very prompt, professional and very honest, which is a rare quality at car dea | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Joseph Curtner
Easiest car buying experience we have ever had! Shelley Brunson was amazing! Thank you! | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Leil Cardoza
Customer service and the overall buying experience was very positive, but what really stood out happened after I had driven off the lot. An issue came up with my car after I'd taken it home. I bought used, and turned out the previous owner had deliberately hidden the issue when they sold it to the dealership. Mike the used car manage | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Kolby Monroe
Bought a used car here and Shelly made the experience was great! They were not pushy and price was decent in comparison to kbb(Kelly Blue Book). | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ chris mussaw
The people there seemed friendly at first. Salesman asked what I really wanted in a new car. I said Sirius XM I was told by a few people it's there it'd better be buying a new car. Sure enough the one thing I wanted doesn't have I call in the dealership I get to run around 1 person tells me it's there another person tells me to call | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Craig Day
I've always had a good experience with VW of Boise and this visit was no exception. Service was quick and complete and everything was explained to me very well. | Read Full Review
10/21/2024 12:00:00 AM | Google
★★★★★ Shelley Monks
Eddie, Evelyn & Scott are wonderful people to work with. They made the buying experience so comfortable and easy. Scott did a great job of giving me information that I needed without being pushy or overbearing. Evelyn was so helpful with getting the car ready to go and making the information easy to understand. She spent extra time | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Randi oberg
Overall experience was great. Eddie helped me seal the deal on my new/used truck. I really appreciated that I didn't get the salesmen speech that many people dread when buying a car. All the financing made sense and I didn't leave paying more than I planned too. | Read Full Review
10/10/2024 12:00:00 AM | Google
★★★★★ Rebeca Hernandez
Husband and I went back to Boise Volkswagen for second time for our family vehicle. Jeff did in outstanding customer service to help us. He acknowledged us very well and made it quick and easy for what we where looking for. We got our vehicle that meets our family needs and budget. Thank you Jeff for amazing customers service. As wel | Read Full Review
10/6/2024 12:00:00 AM | Google
★★★★★ Sadan Selimovic
I am grateful for the excellent service provided by Tom from Volkswagen dealerships. He is a wonderful salesperson who works with me and provides me with the best service I have ever received. I recommend him to anyone. | Read Full Review
10/6/2024 12:00:00 AM | Google
★★★★★ Belma Brkic
Our shopping experience at Volkswagen Boise is amazing. Thank you Tom for being helpful, kind and patient during the shopping process | Read Full Review
10/6/2024 12:00:00 AM | Google
★★★★★ k c
I bought a car from here on September 18, 2024. I walked in to get my Taos serviced in the maintenance dept. and decided to stop and see new inventory to kill time. Sam was my salesman and was AWESOME! This is my fourth car, and fourth dealership, and I can easily say I’ve never had a car buying experience like this before. Sam was e | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Allison Gibson
We just bought our 5th VW from Tom Bicandi. He is without a doubt the best person EVER to buy a car from. Peter is also outstanding to work with. We are so grateful for the way they continue to treat us like family. | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Tia Hess
Update: Google won’t let me post another review so fast forward to September 14th, 2024 went back to the #1 VW Sales Consultant Gary Stevenson and purchased this 2024 red VW Jetta. I continue to be impressed by Gary, he is top notch. Incredibly helpful and knowledgeable. VW Boise is where you want to purchase your next car, ask for G | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Allison Bittner
Thank you, Eddie for a fantastic buying experience yesterday. I appreciate your time and knowledge. Best experience to date! I really love my VW taos with the bells and whistles. | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Wendy Nungesser
Many thanks to Tom for guiding me through the buying process this week. Tom was great to work with, he is passionate about VW cars, has years of experience working at the Boise VW, and took extra time to show me, walk me through the many features of my car. Tom made the whole car buying process seamless and easy and I love my new VW | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Jonathan Medapalli
Highly recommend the dealership and Josh Hammel(Sales Consultant). Josh was not pushy, gave straight answers(no making up stuff), worked out a good deal for us. He along with the Skylar(Another Manager) gave us very fair trade-in value. Nick(Finance Manager) laid out options tied to warrenty, did not try to upsell stuff and let us pi | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Jeff Blodgett
We purchased a pre-owned vehicle from Joshua. We had gone in with a specific vehicle they had on their lot. Josh was super helpful in answering questions on the vehicle, got us into the sales process quickly when WE were ready and the process was smooth. Thanks Josh for all your help in getting us into our vehicle. | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Kathleen Brinegar
This has been a totally different buying experience! Tom was so helpful in finding the right car. He really knows his vehicles. Scott was very transparent with the pricing. And at no time during the negotiations and purchase process did I feel any pressure. I was especially impressed that every employee went out of their way to make | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Julie Loar
Shelly Brunson in sales is terrific. She is professional, knowledgable, and customer focused. She walked me through the whole process. Everyone I connected with was super helpful. | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Bridgette Bauer
The team at Volkswagen Boise are amazing to work with. They are very friendly and go above and beyond to make the experience smooth. A special shout out to Tom and Skylar for helping us into our new car. Would highly recommend this dealership. | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Danycia Riley
Best car buying experience we’ve had EVER. Salesmen were not pushy- they were genuine and made sure we got exactly what we wanted. No extra fluff- just quick, straightforward and honest. We loved Josh and Dom- awesome people who give you a car buying experience that does not want to make you rip your hair out (like every other dealer | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Ron Lambert
Kammy My salesperson was awesome! | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Jock Summers
We just bought our 16th VW from Boise Volkswagen over the last 30 years. Jeff Leonard was just as amazing as he was the last 4 times we have purchased a new VW from him! Thank so much Boise Volkswagen and Jeff for being the only new car dealership I trust! | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Kendra Schumacher
I had such a good experiences going to Volkswagen Boise! Kammy helped me out and she did a TERRIFIC job! This was my first car buying experience and she made me feel very comfortable while getting me the best deal she could! I am so thankful she helped me out and will definitely be going back for future services! | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Alissa Afraid of Lightening
We had a great experience with Volkswagen of Boise! Johnnie, the car salesman, helped us out from start to finish with a smooth, hassle free trade-in/car buying experience. He went above and beyond by making us feel welcomed, ensuring we knew all of our options, respecting our budget and creating a seamless car buying experience. At | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Harry Li
| Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ Veronica Davis
Johnnie was amazing! Thanks!!! | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ bayle
Mitch & Evie did great with assisting in the trade in of my lease & getting me into a new car! Stress free & quick! | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Lucas Stern
Although the staff at Boise VW is nice and welcoming, the fee increases this year are absolutely outrageous. Not only has the hourly labor cost gone up significantly, parts are in some cases being charged double what I see on my 2022 40k service bill. An oil change in April 2022 was $89, compared to $129 this year. Last year's tire r | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Christine Gervais
Our experience with VW Boise was outstanding. This marks our second car purchase with them, and both transactions were smooth and hassle-free. Tom, who assisted us with our latest purchase, went the extra mile to ensure that my son drove off in his dream car. We were absolutely delighted with the service. | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Samson Davies-Turner
Traded in our car and worked with Rey in the sales department. He was great throughout the whole process. Great experience! | Read Full Review
8/18/2024 12:00:00 AM | Google
★★★★★ Robert
Just had a wonderful buying experience at VW Boise. I wasn't familiar with the brand but have seen several models lately that have caught my attention. Tom Bicandi was available to help me on the day I walked in, and was the best brand specialist I have ever worked with. Answered all my questions. Never made me feel rushed. took t | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Vicky Halford
Kammy was amazing to work with when we purchased a second Jetta for our family. She was extremely helpful, very pleasant and made sure all of our questions were answered before we left. We would recommend her to anyone who is in the market for a new Volkswagen. | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Kaitlyn Butler
We bought a vehicle this week from Boise Volkswagen. We really appreciated how quick and painless the process was. Tom B worked with us, and he was very straightforward, and respectful of our budget. We’d definitely come back for future vehicle purchases! | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Logan Bartlett
I was greeted and taken care of by multiple people. Peter, Nick, and Mitch were all so kind and willing to help. The whole process was very smooth and efficient. I highly recommend this dealership for a new car. Overall, great experience! | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Allison Wolfe
Had a great experience working with Eddie! He did a great job of listening to what my needs were and adjusting to meet my needs. Very knowledgable about the car. Had the best communication after I left the dealership and working through the process to buy my car. Would highly recommend VW Boise and Eddie! | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Dustin B
I needed a new car for my growing family. We were in and out in 2 hours with a new car thanks to Josh and the team. Great value, clean cars, excellent staff. Go see this guy for a smooth experience. | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ Eric K
Came in on July 31 for a new 3 row SUV and left with the VW Atlas. Johnnie was amazing to work with. Scott, the manager, was extremely easy to make a deal with and helped my wife and I get into the car at our price point. Would highly recommend as the whole process was quick and seamless. | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ Nevin Ellis
Tom Bicandi was extremely helpful, respectful, & had a great time buying my car & test driving it with him! | Read Full Review
8/7/2024 12:00:00 AM | Google
★★★★★ H4DEN
Johnnie was a fantastic help. Dominic was also involved and was very helpful. | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Katrina Knight
Johnnie is the best. I think he should get all the bonuses and a new puppy. | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Shawna Blestrud
We had a great experience at Boise VW. Our first sales rep Eddie was awesome and easy going, asking good questions and offering up options for us to take a look at at test drive. We came back later to purchase a vehicle that we had driven and worked with James to finalize the purchase. Both were friendly, easy to work with, never pus | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Liana Gonzalez
Had a fantastic experience trading in my VW. The whole process was smooth, enjoyable, and swift. Never had such an easy time leasing a new car. Thank you to the entire VW Boise team, especially Jeff, who was excellent! | Read Full Review
8/4/2024 12:00:00 AM | Google
★★★★★ Michael Cowan
At Volkswagen of Boise Ray and Shelly were the team that helped me get into my new Tiguan they were super helpful and friendly | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Sarah Kelly
5 stars for the Dom. Great positive energy, super patient. | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ brett harris
Huge thanks to Peter and Tom for helping me get into a new car quickly and stress free! They were so much help getting me into the perfect car for me and made the car buying experience so easy and so amazing. I will definitely be referring everyone looking for a car to you guys. thanks for everything! | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Susan Pearce
My husband Tracy had a great experience with Heather in the on-line department. She assisted us with several questions and took the time to greet us in person after our arrival! Heather connected us with Kammy Williams in sales. She advised us on two Jetta options and provided us with a test drive. Kammy was knowledgeable, professio | Read Full Review
7/28/2024 12:00:00 AM | Google
★★★★★ beth rogers
Treated very well by Mike Anderson and Ri k Barsby...solved our problem and did an awesome job! | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Shane Scott
I have never had a better buying experience! Evelyn (and the finance team) was amazing! The car is awesome and I love it! Highly recommend! | Read Full Review
7/25/2024 12:00:00 AM | Google
★★★★★ Jessica Gonzalez
I have always been a little apprehensive about going to dealerships and dealing with salesman that were very pushy or dismissive, HOWEVER this dealership was the complete opposite. I worked with Kammy and she truly made the entire car buying process smooth and quick. She was very attentive and kept me updated the entire time on every | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Lauryn Guenin
Buying a car can be so stressful & a huge decision. Mitch made the process very easy & was never pushy. I 100% recommend this dealership & Mitch as your next’s sales person if you don’t want a pushy sales guy! | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Kaylee Aguilar
I worked with Jeff with buying my new Jetta, and he made it super easy! Him and Peter were great to work with. Every person that helped us through the whole experience were very kind and professional! | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Kyla Barker
Easy going, patient and low pressure experience. Encouraged testing many models to find the perfect fit. | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ Holly Jewell
My husband and I bought a used truck at Boise Volkswagen about a year and a half ago, and had a great experience. We worked with Jeff, and he was knowledgeable, friendly and made the process easy. Fast forward to this week, Jeff reached out via email to see how things were with the truck, if we needed anything. I was needing to re | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ Casey Hackett
I had the pleasure of working with Kammy yesterday while buying a used car. The whole team was great, but Kammy went above and beyond for me. I wasn’t feeling great, she was patient and kind. Even went with to drop off my old car. I would go back to this dealership in a heartbeat. Ask for Kammy, she’s awesome! | Read Full Review
7/19/2024 12:00:00 AM | Google
★★★★★ Laura Knutson
VW Boise is easy to work with and their service is great. Landon helped with the purchase of my new VW. The entire experience was easy, low pressure, and fast. Thank you, Landon! | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Kelsie Stewart
Dom was amazing! We came in already knowing the car we wanted to leave with. Dom was super accommodating letting both my husband and I test drive the vehicle. He made the financial process a breeze and helped ease our mind with any questions that came up! 10/10 recommend buying a car through Volkswagen but especially through Dom! | Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Kali Wright
Mitch & Scott were awesome to work with! Answered all my questions. They were to the point & in no way pushy… genuinely wanted to make it work.. great buying experience! Check me out in those new 2024 Volkswagen atlas’s wheels…. kerrrrr chooowwww | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Alleea Griffin
Evelyn was so amazing and helped us pick the perfect car! Nick was very knowledgeable and we couldn’t have had a better experience! Thank you so much! | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Julie Buck
Costco auto buying program referred me to this dealership. It was the easiest, most straightforward car buying process I've ever had. My trade in was handled easily. I was thoroughly introduced to the new vehicle. Not much complexity, a test drive, a few emails and I picked up my great new vehicle. Evelyn was excellent to deal w | Read Full Review
7/13/2024 12:00:00 AM | Google
★★★★★ Matthew Sears
Had the pleasure of working with Josh to purchase a 2019 WRX. This was my first time purchasing from dealership and I greatly appreciated their patience with me and all my questions. Will highly recommend Volkswagen Boise to others looking to purchase a vehicle! | Read Full Review
7/13/2024 12:00:00 AM | Google

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