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Boise Volkswagen

Boise Volkswagen

★★★★★(329)read reviews
8400 W Franklin Rd, Boise, ID 83709
(208) 999-3963 Ask About Our Service Specials!
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Service Offers

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    $15 Off Genuine VW Battery and Installation11Click Here for Details
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    $59.95 Oil and Filter Service1Click Here for Details
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    15% Off Accessorize Your VW5Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement9Click Here for Details
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    $20 Off Four-Wheel Alignment7 with Purchase of Four Eligible TiresClick Here for Details
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    Get 20% Off Your VW DriverGear Purchase with this Online Promotion
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    $10 Off Genuine VW Pollen Filter/Engine Air Filter3Click Here for Details
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    Pay $5 per month for 12 months of SiriusXM!

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed
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VW engine air filter being changed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Boise Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Trent Martinez
    Heather Maynard & Jessica Ontiveros are awesome! Called from out of state, quick response to all my questions. Great no dicker prices. Very pleasant and super easy process. Highly recommend!! | Read Full Review
    7/2/2022 12:00:00 AM | Google
  • ★★★★★ Alyssa Valenzuela
    Jessica at Boise Volkswagen was absolutely amazing with getting us into a brand new car in less than 2 hours! Would recommend her to anyone I know! | Read Full Review
    6/28/2022 12:00:00 AM | Google
  • ★★★★★ fernando fregoso
    Jessica at Boise Volkswagen was amazing at getting us into our brand new car! Would recommend her to anyone and everyone looking for a Volkswagen | Read Full Review
    6/28/2022 12:00:00 AM | Google
  • ★★★★★ Tracy Housh
    Friendly and helpful. | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Eric Hawkins
    Gary Stevenson was an excellent help here at Boise Volkswagen. Low pressure, no bs, and informative. Very pleasant experience, I will likely go back for my next car in a few years. Thanks for all your help. | Read Full Review
    6/25/2022 12:00:00 AM | Google
  • ★★★★★ Abhinav Vemuri
    We met Drea a few weeks ago. They were understaffed that day but she was super helpful and showed us around available options. Although we haven’t made a purchase decision yet, grateful to her for letting us test drive the Jetta and walking us thru options, even showing us pre owned vehicles to consider. Thanks Drea for your help and | Read Full Review
    6/25/2022 12:00:00 AM | Google
  • ★★★★★ Hannah George
    Stephen H. is an awesome sales consultant! Made the car buying experience so easy and enjoyable. We love our new 2022 atlas! | Read Full Review
    6/25/2022 12:00:00 AM | Google
  • ★★★★★ Irma Ibanez
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    6/24/2022 12:00:00 AM | Google
  • ★★★★★ Peggy Hales
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    6/24/2022 12:00:00 AM | Google
  • ★★★★★ Jaylynn Stinson
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    6/23/2022 12:00:00 AM | Google
  • ★★★★★ Josh Davis
    Friendly knowledgeable staffe with great customer service skills. VW Boise is where to go for your next car, or to service your current vehicle.. They also have an outstanding lounge, with a fabulous café espresso machine and tons of goodies to snack on while u wait.. | Read Full Review
    6/23/2022 12:00:00 AM | Google
  • ★★★★★ Makayla Knuchel
    I recently purchased a Volkswagen Taos a few weeks ago and I absolutely love it. After test driving and going to many different dealerships I decided to stop by Volkswagen and test drive the Taos. I was originally thinking about purchasing the Kia Sportage or the Hyundai Tucson. They all have similar accessories, but after test drivi | Read Full Review
    6/22/2022 12:00:00 AM | Google
  • ★★★★★ Abigail Anthony
    The Service Department is great! They alway keep me informed and do whatever they can to make sure I receive excellent service. 100% recommended! | Read Full Review
    6/22/2022 12:00:00 AM | Google
  • ★★★★★ Nancy Riede
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    6/22/2022 12:00:00 AM | Google
  • ★★★★★ Michael Gillens
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    6/20/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Rutter
    Just came in to check out a electric car. Met with Stephen. He was awesome! Very knowledgeable about the car and the financing. Would shop with Volkswagen Bosie and Stephen again. | Read Full Review
    6/19/2022 12:00:00 AM | Google
  • ★★★★★ Mike McFall
    I have been going to Volkswagen of Boise, For the last seven or eight years. They have been nothing but excellent to me. Shelley Brunson has been an awesome salesperson and appreciate everything she and the finance team have done for me! Kudos!! Thanks! Mike McFall. | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Keri Jensen-Snyder
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    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Melissa Moore
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    6/17/2022 12:00:00 AM | Google
  • ★★★★★ tyler workman
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    6/17/2022 12:00:00 AM | Google
  • ★★★★★ Lesa Ross
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    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Edgar Fuentes
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    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Kaden Sinclair
    Took in a car I bought for a summer driver for an artist in residence. So many things that need to be done. Most simply aren't worth it, but they treated the job as if it were a new car and us with professionalism and kindness. Happy we brought it in and got the critical things taken care of so the artist has a vehicle for the summe | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Destiney Johnson
    I recently purchased a Volkswagen from Boise Volkswagen. Overall the buying experience was pleasant. I inquired about a vehicle via email ( through their website)and received a very quick response. Shelly was my sales person. The original vehicle I inquired about wasn't quite what I wanted. Within three days, she was able to find | Read Full Review
    6/16/2022 12:00:00 AM | Google
  • ★★★★★ Leslie Hertling
    I bought my Atlas two years ago from Volkswagon Boise. Not only was the sales department top-notch but I the service department is as well. I have taken my car in a few times for routine maintenance, recalls, and a one-off issue with the entertainment system. They are responsive, professional, fair and very helpful. Highly recommend | Read Full Review
    6/15/2022 12:00:00 AM | Google
  • ★★★★★ justin oechsner
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    6/14/2022 12:00:00 AM | Google
  • ★★★★★ John Quandt
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    6/14/2022 12:00:00 AM | Google
  • ★★★★★ Sarah Schaber
    Loving my new Volkswagen Atlas Cross Sport!! Thank you Drea!! You were so knowledgeable of VW, well cars in general, a pleasure to work with, easy going and honest!! Thank you for taking such great care of my dad & I. I did’nt feel pressured or rushed in making my decision. In fact you encouraged me to sleep on it. I know I made the | Read Full Review
    6/14/2022 12:00:00 AM | Google
  • ★★★★★ Stefanie Wood
    My husband and I had a great experience working with Jessica in purchasing our new VW Atlas. I knew I liked the Atlas and had a roadtrip coming up but wasn't convinced I needed a new car. We popped in with only a couple hours to spare and she showed us what's on hand, answered our questions, enabled a test drive and review of my tra | Read Full Review
    6/14/2022 12:00:00 AM | Google
  • ★★★★★ Rashidi Ezechiel
    just want to say thank you for fixing my car everything work fine | Read Full Review
    6/14/2022 12:00:00 AM | Google
  • ★★★★★ Colleen Haner
    Jessica was a big help in getting us in our new vehicle. Pleasant to work with and very knowledgeable. | Read Full Review
    6/13/2022 12:00:00 AM | Google
  • ★★★★★ Tara Huffman
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    6/11/2022 12:00:00 AM | Google
  • ★★★★★ Mike Westmoreland
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    6/11/2022 12:00:00 AM | Google
  • ★★★★★ Emil Prndelj
    VW and Audi of Boise has always done a great job in servicing all of my cars.Recently I serviced my car and had to call back and leave message due to some concerns.Chris Moriarty service advisor immediately called me back and within 1 hour had my car back in the shop.He explained everything in details and showed me the issue that was | Read Full Review
    6/11/2022 12:00:00 AM | Google
  • ★★★★★ Sawtooth Forester
    The maintenance plan for my 2020 Jetta makes oil changes, tire rotation, air filters a breeze. I couldn't buy the parts and do it myself for what they charge. | Read Full Review
    6/11/2022 12:00:00 AM | Google
  • ★★★★★ Jennifer Lamas
    Heather was by far the most amazing sales person I have ever come across, great person all around. I had been thinking about getting a new car for a while but my previous bad car shopping experience prevented me from doing so. Heather changed that for me and helped me get into my new car, and great deal. I am absolutely in love with | Read Full Review
    6/11/2022 12:00:00 AM | Google
  • ★★★★★ Edwardo Figueroa
    Jessica was awesome to work with very friendly and kind | Read Full Review
    6/11/2022 12:00:00 AM | Google
  • ★★★★★ Michael Menchaca
    My experience at Boise Volkswagen was definitely one to remember! I got to work with Jessica, she offered me water and took the time to understand my situation and get to know what I needed. She helped me get the best offer and had my interest in mind. I honestly made a friend, not many people take the time to get to know you and Jes | Read Full Review
    6/9/2022 12:00:00 AM | Google
  • ★★★★★ Jose Mena
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    6/8/2022 12:00:00 AM | Google
  • ★★★★★ Trish Seers I was just the 9999888888876, 221qaaA,
    Jessica was amazing to work with. She really made the process as easy as possible. We also worked with Tom who took extra time to walk us through the car once we purchased it. Overall a great experience! | Read Full Review
    6/8/2022 12:00:00 AM | Google
  • ★★★★★ Danny Stradley
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    6/7/2022 12:00:00 AM | Google
  • ★★★★★ Greg Randleman
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    6/7/2022 12:00:00 AM | Google
  • ★★★★★ David Gabbard
    Spent $350 on a 30,000 mile inspection, but when I asked for them clean the inside of the windshield they wouldn't do it. So much for customer care. | Read Full Review
    6/7/2022 12:00:00 AM | Google
  • ★★★★★ Christal Bosen
    I found a car online that we had been looking for. When I saw that it was at Boise Volkswagen, I was so happy because we live in Meridian. I was a little reserved though, because I thought it probably wouldn’t actually be there and that it would already have sold. This had been the case many times as we searched for this car with t | Read Full Review
    6/6/2022 12:00:00 AM | Google
  • ★★★★★ chris Gilster
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    6/6/2022 12:00:00 AM | Google
  • ★★★★★ Rick Peters
    Friendly and thorough service. The only reason I didn't give them 5 stars was the length of time quoted to perform the recall was several hours off. | Read Full Review
    6/6/2022 12:00:00 AM | Google
  • ★★★★★ Roxanne Blum
    Gary Stevenson was a great salesman. He accurately “read the room” and allowed me the space to check things out on my own before I sought him out to test out vehicles. Never pushy, followed my lead, asked the right questions. The whole team was considerate and seemed to know what they were doing. Second time buying from Audi/VW and | Read Full Review
    6/4/2022 12:00:00 AM | Google
  • ★★★★★ Cameron & Amanda Hopper
    No pressure, car buying experience. We worked with Tyler and Jessica on separate occassions and both were extremely knowledgeable and professional and helped get our family just what we were hoping for in our search for a Sequoia! Would totally recommend anyone to use Boise Volkswagen! | Read Full Review
    6/3/2022 12:00:00 AM | Google
  • ★★★★★ Ajinkya Joshi
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    6/3/2022 12:00:00 AM | Google
  • ★★★★★ Amy Schnathorst
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    5/31/2022 12:00:00 AM | Google
  • ★★★★★ Noe Anguiano
    The service was amazing nice people and great selection, Mercedes, Nicholas, and Heather were very helpful and I enjoyed ever second in the dealership. | Read Full Review
    5/30/2022 12:00:00 AM | Google
  • ★★★★★ Derek Wolst
    Volkswagen Boise was great to work with! The process from the beginning to end was seamless. Shelley was great to work with and took care of any questions I had in a timely manner. Everything was upfront and transparent. I would recommend them to any of my family and friends. | Read Full Review
    5/29/2022 12:00:00 AM | Google
  • ★★★★★ Imari Molifua
    Great experience from beginning to end. Very low pressure environment, great customer service. I dealt with Tom, who was great. He facilitated a very smooth buying experience, even helping me find the best possible value for my trade-in. | Read Full Review
    5/29/2022 12:00:00 AM | Google
  • ★★★★★ cindy hurlbert
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    5/29/2022 12:00:00 AM | Google
  • ★★★★★ HOOKZ FISHING
    To put it simply Jessica was amazing. From the beginning it never felt pushy and she showed sincere interest in doing what’s right for us as customers. What’s even better is her attention to detail. She knew my son loved the golf cart rides and she took the time on several occasions to take him with her so he would have fun. Thank | Read Full Review
    5/28/2022 12:00:00 AM | Google
  • ★★★★★ Max A
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    5/28/2022 12:00:00 AM | Google
  • ★★★★★ Melissa Mezo
    Fabulous experience with Stephen! He was patient with us as we looked at financing options. He and the staff at Volkswagen took their time to demonstrate the options of our new vehicle and ensure we had all information available to us. Definitely would recommend to anyone in the Treasure Valley looking for a vehicle. Thank you! | Read Full Review
    5/27/2022 12:00:00 AM | Google
  • ★★★★★ Anthony Montgomery
    Inventory was great, service was great, and I ended up paying exactly what I wanted. | Read Full Review
    5/27/2022 12:00:00 AM | Google
  • ★★★★★ Randy Palma
    Jessica at Boise volkswagen was an amazing sales person to work with. She was super helpful and informative and gave great customer service. Definitely ask for her when you drop in! | Read Full Review
    5/27/2022 12:00:00 AM | Google
  • ★★★★★ Jass Cubias
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    5/27/2022 12:00:00 AM | Google
  • ★★★★★ Marino Perea
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    5/24/2022 12:00:00 AM | Google
  • ★★★★★ Haider Alsodaney
    Great customer service very fast and straight to the point. Loved it | Read Full Review
    5/21/2022 12:00:00 AM | Google
  • ★★★★★ Robert Nieters
    Heather has been a pleasure to work with. I purchased a new Jetta from the dealer and I was out of state. I loved working with this Delaership because they were fully transparent about price and no extra hidden fees when I saw the purchase order. This was one of the best experiences I have had with a dealer. | Read Full Review
    5/20/2022 12:00:00 AM | Google
  • ★★★★★ Charley
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    5/20/2022 12:00:00 AM | Google
  • ★★★★★ JC Yanguez
    Dyann, our service representative did a Great job. Very professional and kind. Took our 2019 vw atlas for a recall fix, the job was done promptly without hesitation. They clean the car as courtesy. Thanks guys! | Read Full Review
    5/20/2022 12:00:00 AM | Google
  • ★★★★★ Eddie
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    5/20/2022 12:00:00 AM | Google
  • ★★★★★ Cap Hartman
    Wow what a pleasant stop. From the first person I encountered to the last, everyone was courteous and knowledgeable. I won’t hesitate to come back. | Read Full Review
    5/18/2022 12:00:00 AM | Google
  • ★★★★★ Natalie Gunter
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    5/18/2022 12:00:00 AM | Google
  • ★★★★★ Kelly Mariani
    The prices are high, but I expected that from a dealer. Had some complications finding an aftermarket alternator for my Passat, but after working with the team a bit, we got it figured out. All in all, a good experience. I especially enjoyed the video walk around inspection of the vehicle and the ease of using their technology to pic | Read Full Review
    5/18/2022 12:00:00 AM | Google
  • ★★★★★ Peggy Bang
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    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Mandy Mcdermott
    Chris was a great salesman! Very honest and forthcoming. We appreciated the transparency! | Read Full Review
    5/14/2022 12:00:00 AM | Google
  • ★★★★★ Kurt Hammes
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    5/11/2022 12:00:00 AM | Google
  • ★★★★★ Alberto Villasenor
    Skylar Montoya was Amazing to work with made everything go smoothly! | Read Full Review
    5/11/2022 12:00:00 AM | Google
  • ★★★★★ Helen Henderson
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    5/11/2022 12:00:00 AM | Google
  • ★★★★★ Holly Ruesch
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    5/11/2022 12:00:00 AM | Google
  • ★★★★★ B Z
    Brought my vw in for an oil change yesterday. The employees were kind and service was good. I would like to mention that this is an express service meant for only simple quick services like oil change and tire rotation. If you have anything that may need to be looked at these guys are not the place to go. | Read Full Review
    5/11/2022 12:00:00 AM | Google
  • ★★★★★ Jason Campbell
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    5/9/2022 12:00:00 AM | Google
  • ★★★★★ William Pippin
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    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Sarah Speck
    The service is good and the staff is really friendly. I am unsatisfied however with my last two oil changes. At roughly 73000 miles, I had my oil changed. That same day or the following day- my check engine light came on. I brought it back and they said the computer was reading a faulty turbo. No biggie, I was getting better gas mile | Read Full Review
    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Anne Lytle
    The service department is so friendly and helpful! I have confidence in their work. | Read Full Review
    5/6/2022 12:00:00 AM | Google
  • ★★★★★ Drew Colwell
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    5/6/2022 12:00:00 AM | Google
  • ★★★★★ Aaron Wagner
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    5/5/2022 12:00:00 AM | Google
  • ★★★★★ Rose Ann
    Stephen Hammes made my buying experience very easy. I can’t wait to drive my new Jetta 22. Thank you Boise Volkswagen. | Read Full Review
    5/3/2022 12:00:00 AM | Google
  • ★★★★★ Tracy Montgomery
    This is a shout out to Stephen! THANK YOU so much for the best experience. I went to 3 different locations looking for the vehicle I wanted. I had a wish list. The 1st place was going to sell me a vehicle DOUBLE its KBB value. I wasnt impressed. AND they told me what I wanted couldn't be done! We'll see about that. The 2nd place w | Read Full Review
    5/3/2022 12:00:00 AM | Google
  • ★★★★★ Kristi Silva
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    5/3/2022 12:00:00 AM | Google
  • ★★★★★ Jason Juker
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    5/3/2022 12:00:00 AM | Google
  • ★★★★★ Lupita Mondragon
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    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Kami Ince
    Stephen Hammes was amazing! I didnt know what i wanted, but gave him a price range and he found me something i fell head over heels for! Great service with a friendly smile!! | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Jesse Perez
    It was a good experience. I am looking forward to returning for future services! Very professional and welcoming. | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Matthew Toombs
    Stephan Hammes at Boise Volkswagen was a great help. Got into the car I wanted. I’m so happy with my purchase. He was friendly and made me feel like family. Thank you Stephen. | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Jessica H
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    4/29/2022 12:00:00 AM | Google
  • ★★★★★ Logan Raphael
    Christopher Scharf was very professional, sincere, and never made me feel pressured. He was very knowledgeable on his inventory. I highly recommend Christopher and you will see what I am talking about. VW is a wonderful straight to the point dealership. Thank you Christopher for helping me with my purchase and thank you VW for always | Read Full Review
    4/28/2022 12:00:00 AM | Google
  • ★★★★★ Nate Stein
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    4/27/2022 12:00:00 AM | Google
  • ★★★★★ Eiji Katayama
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    4/27/2022 12:00:00 AM | Google
  • ★★★★★ Douglas Hoskins
    Ok I'll start with saying I wished I never took my car there !! Donna was not willing to work with me they would not touch it unless I paid 147.00 diagnostic fee my mechanic is only 69.00 then it was supposed to be 350.00 for new ignition they called said another 400.00 then when I got my car back they said it was unsafe to drive be | Read Full Review
    4/27/2022 12:00:00 AM | Google
  • ★★★★★ Dave Wilson
    Great car buying experience! Skylar got us into a low mileage pre-owned car with no pressure and no hassles. The financing and closing process was super quick. We would definitely buy from Boise Volkswagen again. | Read Full Review
    4/25/2022 12:00:00 AM | Google
  • ★★★★★ Tia Hess
    Gary Stevenson and Tyler Crist were amazing. It was surprisingly fast and easy. We didn’t think the car would be in until the end of April, it was early and we love our new 2022 VW Jetta! Would highly recommend. 10/10 Thank you Gary for getting everything rolling. | Read Full Review
    4/23/2022 12:00:00 AM | Google
  • ★★★★★ Scott Buchanan
    Shelley and Heather are great. Coming from Seattle, they gave me all the details I needed to trade and buy a car sight unseen, so when I showed up, I only had a test drive and signed paperwork. Fastest/smoothest car buying experience I’ve had, by far! | Read Full Review
    4/21/2022 12:00:00 AM | Google
  • ★★★★★ Amy Anderson
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    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Ben Black
    The oil change I ordered was done quickly the visual inspection was unsatisfactory. They said I had a oil and coolant leak but couldn't tell me aproxemently where the leaks were coming from and didn't notice that I had lost any fluid. They didn't have a picture to show the leak. I understand they want to get money for diagnostic work | Read Full Review
    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Susan Robinett
    I made an appointment to have a battery replaced. When I first arrived they were backed up in the service department and was told the wait was very long. A little frustrated to say the least since it was only a battery replacement. They must have realized leaving me waiting in the lobby for 1.5 hrs would be silly, because 25 min late | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ Sam sutton
    Jessica Ontiveros Was are sales associate and was very helpful. I spent the day going from dealership to dealership she was very helpful to my wife and I both never felt pressured to buy and made it a awesome experience. | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ Tanner Livingston
    Edit: I originally had a five star review here, but unfortunately need to update this to just one star. My wife and I were looking for a good car within our budget and were originally so happy with the service here. They were always quick to communicate and the sales member was great. We did buy the car as-is. However, when we drove | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ alex Torres
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    4/16/2022 12:00:00 AM | Google
  • ★★★★★ Varie Ruiz
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    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Christopher Pratt
    My experience at Boise Volkswagen has been nothing short of fantastic! I live out of state and had been searching high and low for my dream vehicle. Stephen, my salesperson, did an excellent job of locating a vehicle, keeping me updated, and ensuring a smooth transaction! | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Kandee Andersen
    The dealership is sparkling clean. The staff are friendly and efficient. I loved the golf cart service from the parking lot to the showroom! They were completely transparent about prices and services. Jeff was professional and personable. The Jetta we purchased is beautiful. | Read Full Review
    4/15/2022 12:00:00 AM | Google
  • ★★★★★ Tanner Livingston
    My wife and I were looking for a good car within our budget and were so happy with the service here. They were always quick to communicate, very good to work with, and I would definitely recommend them. | Read Full Review
    4/14/2022 12:00:00 AM | Google
  • ★★★★★ Robin Frazier
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    4/14/2022 12:00:00 AM | Google
  • ★★★★★ D Ramp
    I’m not thinking these reviews are for the service center… Called two different days to get a service appointment, no answer, left vm, no response. The two times I have gone in just for oil changes service writer was pretty rude. Sales is great though! | Read Full Review
    4/14/2022 12:00:00 AM | Google
  • ★★★★★ Jenna Livingston
    We bought a car here last week for $7,500. They said there had been a maintenance inspection on the car. We drove it off the lot and the check engine light came on. Took it to the mechanic and we were told that not only was the car not safe to drive, but that the needed repairs would cost around $7,900 to fix. After contacting the VW | Read Full Review
    4/14/2022 12:00:00 AM | Google
  • ★★★★★ Scott Garner
    I have a TDI Jetta wich has been in the shop several times. Micheal always get it in and handled. | Read Full Review
    4/11/2022 12:00:00 AM | Google
  • ★★★★★ Trainer Emma
    I am very pleased with the service I received from Volkswagen Boise. Gary was very responsive and answered all my questions with patience. I am so happy with my Tiguan and am so glad I bought it through them! | Read Full Review
    4/9/2022 12:00:00 AM | Google
  • ★★★★★ dan ramirez
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    4/9/2022 12:00:00 AM | Google
  • ★★★★★ Gale Rummer
    My husband and I just purchased a used Volkswagen Passat at Boise Volkswagen, with the capable assistance of Jessica Ontiveros as our salesperson. Jessica was very helpful, personable and professional during the entire process, making this one of our best car buying experiences ever. (and we have purchased many cars over the years! | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ alexis ruebel
    BEST customer service EVER super fast, friendly, and helpful!! Everyone go see Heather for your purchases she is the absolute best at what she does!! Love VW. | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Paul Steven
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    4/8/2022 12:00:00 AM | Google
  • ★★★★★ The Knapp Life
    Came it pick up a part from the service department. They were very helpful. | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Echo Payton-Brown
    Super helpful and was able to work me in to unlock radio. Thank you! | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Jim Olson
    Very professional and transparent, no surprises | Read Full Review
    4/4/2022 12:00:00 AM | Google
  • ★★★★★ Cortnie Zhu
    I trust gas station dumpster sushi more than this place. Their prices are outrageous and good luck getting them to even try to honor a warranty! Is a diagnostic from two different mechanics at two different shops sufficient to have them look at a particular area? “Absolutely not!” - Service Manager. The fact that they’re not shut dow | Read Full Review
    4/4/2022 12:00:00 AM | Google
  • ★★★★★ Peter Blatz
    I had a 130 appointment that was supposed to take 30 minutes and ended up taking an hour and a half my car was returned to me filthy with white grease stains on the brand new floor may. I was given someone else’s invoice and had to drive back through rush-hour traffic to get the proper invoice for my files. The following day my radio | Read Full Review
    4/4/2022 12:00:00 AM | Google
  • ★★★★★ James Krause
    I wanted to buy a hard-to-find VW GTI and Jessica at VW of Boise went way above-and-beyond to make it happen. It was seriously the best car-buying experience I’ve ever had, period. I love my new GTI SE, and thank you VW of Boise!! | Read Full Review
    4/3/2022 12:00:00 AM | Google
  • ★★★★★ Bridget Irwin
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    4/1/2022 12:00:00 AM | Google
  • ★★★★★ Gary Rohman
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    3/31/2022 12:00:00 AM | Google
  • ★★★★★ F W
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    3/30/2022 12:00:00 AM | Google
  • ★★★★★ Kiana
    We were looking for a bigger vehicle for our growing family and immediately Jessica went above and beyond to do just that for us. The day we signed for our vehicle and got the keys she stayed hours after she was off to make sure we were all taken care of. Thank you so much for this experience!! | Read Full Review
    3/30/2022 12:00:00 AM | Google
  • ★★★★★ Martin Morris
    Fast, friendly, and the little touches. I brought my car in to have a spare key programed. They saw i needed an engine update and asked if I wanted them to do it. Also complimentary wash . I am very happy. Plus a coffee bar, tv, and restroom available while you wait. | Read Full Review
    3/30/2022 12:00:00 AM | Google
  • ★★★★★ Mitch & Luz Norton
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    3/29/2022 12:00:00 AM | Google
  • ★★★★★ Jennifer Madsen
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    3/29/2022 12:00:00 AM | Google
  • ★★★★★ Chauncy Hanley
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    3/29/2022 12:00:00 AM | Google
  • ★★★★★ Alex Williams
    Bought a new car from VW Boise in 2020. Been a roller-coaster ever since. The service department is overwhelmed and is poor at communicating. They installed a hitch months after promised and rough cut a hole in the valence instead of ordering the proper valence that accomodates a hitch. Literally looked like someone took a jigs | Read Full Review
    3/29/2022 12:00:00 AM | Google
  • ★★★★★ Forrest P
    They have cars, and we bought one. It was surprisingly easy. Perhaps, too easy. Tom was great, and is excellent at communicating the ins-and-outs of buying a new car. Really, everyone at the dealership was outstanding. They’ve gone above and beyond to make sure we’re happy. | Read Full Review
    3/28/2022 12:00:00 AM | Google
  • ★★★★★ Deb M
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    3/28/2022 12:00:00 AM | Google
  • ★★★★★ Raechel Phillips
    Very kind, friendly environment. And they got the job done | Read Full Review
    3/26/2022 12:00:00 AM | Google
  • ★★★★★ Brian Devlin
    Jessica Ontiveros went above any beyond with her customer service, communication and support. Highly recommend both Boise Volkswagen and Jessica for your next purchase. | Read Full Review
    3/24/2022 12:00:00 AM | Google
  • ★★★★★ Kyle Volkman
    We foolishly forgot to bring our money order. They let us write a personal check after they confirmed we had the funds. They were very positive and pleasant to work with. We flew in from Spokane and they picked us at the airport. Good positive experience. | Read Full Review
    3/24/2022 12:00:00 AM | Google
  • ★★★★★ Travis N Lindsay Palmer
    I went to this location because it was the closest to my house. It was still 35 mins/ 25-30 miles away. It was a nice place that was well kept. Service Employees were helpful and kind. Phone operator for dealership was not professional in her appearance or language. She swore ( the F word nonetheless)right in front of me. | Read Full Review
    3/24/2022 12:00:00 AM | Google
  • ★★★★★ Marty Jackson
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    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Traystin Riach
    I DO NOT recommend going here for any maintenance or to have any mechanics done on your car. The “mechanics” are lazy and couldn’t find something simple wrong with my car. Took it to vw boise they told me nothing was wrong with my car even tho it had a terrible noise come to fine the oil pump was out and the timing chain tensioner wa | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Judah Dorn
    Chris Scharf is a great sales person to deal with. No pressure, knows what he’s talking about and will help you weigh your options according to your needs. Service department was also very accommodating in terms of response time and setting me up for scheduled visits. | Read Full Review
    3/22/2022 12:00:00 AM | Google
  • ★★★★★ Forrest P
    They have cars, and we bought one. It was surprisingly easy. Perhaps, too easy. Tom was great! | Read Full Review
    3/19/2022 12:00:00 AM | Google
  • ★★★★★ Raul fehr
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    3/19/2022 12:00:00 AM | Google
  • ★★★★★ Cole Taylor
    Unprofessional business practices, encouraged me to put a deposit and a down payment on a car that was not cleared for the floor yet, wasted a week of my time only to pull the rug out from under the sale because of a “leak” after both parties had already signed a contract. | Read Full Review
    3/19/2022 12:00:00 AM | Google
  • ★★★★★ David Ultis
    Mike gave us a lot of great advice and guidance in our vehicle appraisal. Easily one of the most knowledgeable professionals in the valley. | Read Full Review
    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Todd Marsh
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    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Mark Hodges
    Every visit to Boise Volkswagen service has been positive. The team there is super helpful, always friendly, and have kept me informed at every step along the way. | Read Full Review
    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Tommi Dakota
    I showed up and Chris was amazing. Super friendly and explained everything clearly. Took less than an hour to do everything to my car and then he took the time to explain in detail everything I need done on my car. Will definitely always bring my car here. | Read Full Review
    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Karrie Harris
    Great car buying experience. Everything was straight forward. Would definitely recommend Boise Volkswagen. Staff was knowledgeable and very helpful with questions. Thanks again Skylar | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Elvedin Tabakovic
    N/A | Read Full Review
    3/15/2022 12:00:00 AM | Google
  • ★★★★★ jonathan Huggins
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    3/14/2022 12:00:00 AM | Google
  • ★★★★★ Randolph Robbins
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    3/14/2022 12:00:00 AM | Google
  • ★★★★★ Trinity Hamilton
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    3/10/2022 12:00:00 AM | Google
  • ★★★★★ Eric Fransted
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    3/8/2022 12:00:00 AM | Google
  • ★★★★★ Janet Rostocil
    I have been getting my Passat serviced at Boise Volkswagen for 5 years. They have been more than accommodating. The service department has been friendly and helpful when I have questions or need information. | Read Full Review
    3/7/2022 12:00:00 AM | Google
  • ★★★★★ erin ott
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    3/7/2022 12:00:00 AM | Google
  • ★★★★★ Alexia Anastasiades
    Jessica was amazing to work with! Our experience was easy and quick! | Read Full Review
    3/6/2022 12:00:00 AM | Google
  • ★★★★★ Thomas Rich
    Boise Volkswagen Rocks! Big thanks to both Shelley and Heather. They helped me to get behind the wheel of a really nice GTI and answered all of my questions along the way. They are so friendly and made the process of buying a new car easy and comfortable. I will certainly be back when I need another VW! | Read Full Review
    3/6/2022 12:00:00 AM | Google
  • ★★★★★ Jason Mackenzie
    Great dealership! | Read Full Review
    3/4/2022 12:00:00 AM | Google
  • ★★★★★ Jarrod Hurlbert
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    3/4/2022 12:00:00 AM | Google
  • ★★★★★ elliott byrd
    My wife and I had an amazing experience at Boise VW. We had been leasing our Tiguan but have a growing family and wanted something bigger. We started working with Jessica O. for a couple weeks and eventually found a few year old Expedition that was in great shape. She listened to our needs/wants, was attentive and always quick to res | Read Full Review
    3/4/2022 12:00:00 AM | Google
  • ★★★★★ Ryder Marsh
    They did what I needed done | Read Full Review
    3/3/2022 12:00:00 AM | Google
  • ★★★★★ Cheryll Salzberg
    They did return my call. | Read Full Review
    3/3/2022 12:00:00 AM | Google
  • ★★★★★ Milind Furia
    Really helpful people - VW service going down in quality. | Read Full Review
    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Ann-Marie Flores
    They always get us an appointment really quick over the phone and are extremely nice when we have dropped off and picked up our vw. They also wash the outside every time they do something on it. We love how much care they put into our car and are super satisfied at the end of every appointment. | Read Full Review
    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Aaron A
    Nick was great to work with, awesome dealership experience! | Read Full Review
    2/27/2022 12:00:00 AM | Google
  • ★★★★★ Jake J
    5 stars to Boise Volkswagen! Tyler assisted me with purchasing a brand new MK7 Jetta S 1.4T 6MT. He was extremely helpful, patient, and understanding. This was by far the best experience I have had at any dealership period. Tyler listened to exactly what my goals were with my purchase and assisted me in making a sound financial decis | Read Full Review
    2/27/2022 12:00:00 AM | Google
  • ★★★★★ Erik Bohn
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    2/25/2022 12:00:00 AM | Google
  • ★★★★★ Josh Hoffman
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Frank Keen
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Discount Dalton
    Super laid back place without all the dealership pressure! We went to 30 different dealerships and was stoked to choose Boise Volkswagen. In and out within 2 hours with a brand new car! | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ James Long
    Michael was thorough and explained details of the repairs and what to expect. Great experience, very happy with visit | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Michelle Miller
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Kathy Lemich
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Tim L.
    Out recent experience at Boise Volkswagen was fantastic! Shelly our sales person is a fun and hard working lady! Not only is she sweet and personable, she’s super knowledgeable. She goes out of her way to make sure your experience is a good one. I can’t say enough about how wonderful she is! She is a true asset to this dealership. If | Read Full Review
    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Trent Taylor
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    2/19/2022 12:00:00 AM | Google
  • ★★★★★ Isabella Alfaro
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    2/19/2022 12:00:00 AM | Google
  • ★★★★★ Katelynn Goodheart
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    2/19/2022 12:00:00 AM | Google
  • ★★★★★ Javier Leal
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    2/19/2022 12:00:00 AM | Google
  • ★★★★★ Ben Wong-Lam
    Nick and Dan from Boise VW were very helpful on getting my 22 Golf GTI . They gave me accurate info on the car's arrival and took care all the paperwork needed to purchase remotely. I would recommend talking with them first. | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Daniela Stalker
    My daughter and I had a very pleasant experience at Boise VW getting a new Taos. Jessica was super helpful and nice. The Manager, Peter was also super nice. We enjoyed working with both of them. They both made the car buying experience simple and smooth. | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Eddy Svidgal
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    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Tyler Byers
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    2/16/2022 12:00:00 AM | Google
  • ★★★★★ Brooke Kase
    Andrea and Stephen did a great job. Stephen stuck through the whole process. | Read Full Review
    2/15/2022 12:00:00 AM | Google
  • ★★★★★ Thomas Banducci
    Jessica did a great job getting us into a new Tiguan! Great car and great service. I highly recommend. | Read Full Review
    2/15/2022 12:00:00 AM | Google
  • ★★★★★ Mike Weiss
    Great service! They know all the ins and outs of VWs. | Read Full Review
    2/12/2022 12:00:00 AM | Google
  • ★★★★★ Matt Chesney
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    2/12/2022 12:00:00 AM | Google
  • ★★★★★ benny wooly
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    2/11/2022 12:00:00 AM | Google
  • ★★★★★ Tyler Morse
    Donna and Michael are awesome in the service department. They have always gone over and above every time I visit! The owner of VW should be very proud of these amazing employees! Thank you both for taking care of STING | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ Luanne Carl
    Prompt, courteous and professional | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ Mariah Barbier
    Hands down best car buying experience! Jessica O made it pressure free and ensured we got a great deal on our new car and our trade in. Would highly recommend her to anyone in the market for a car. Thanks again Jessica! | Read Full Review
    2/8/2022 12:00:00 AM | Google
  • ★★★★★ Rochelle Green
    Boise Volkswagen has been the BEST place to buy a car not only for me but for my family as well. I highly recommend Heather to help you out when you get there. She has been an absolute pleasure to work with and has helped us find the best car for the price and our budget. Volkswagen Boise made financing quick and easy! You won’t be t | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Chaviel Marquez
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    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Dominic Broderson
    Best experience I've had so far with buying a car. Great people there who try to make sure you're taken care of. I didn't feel like anyone was pushy or trying to get me to purchase unnecessary things. My wife and I worked with Jessica who was very nice and accommodating. When we buy another car, for sure we're going to come back and | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Ryan Bowman
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    2/6/2022 12:00:00 AM | Google
  • ★★★★★ Pedro Coca
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    2/6/2022 12:00:00 AM | Google
  • ★★★★★ Jenna Nash
    Jessica was super sweet and wasn’t pushy at all. She was very helpful with all our needs. Everyone in the building was so sweet to our son! | Read Full Review
    2/5/2022 12:00:00 AM | Google
  • ★★★★★ Danae Klimes
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    2/4/2022 12:00:00 AM | Google
  • ★★★★★ James Dorman
    I stood in the showroom for 5 plus minutes without being addressed. Guess I don't look high-end enough. | Read Full Review
    2/3/2022 12:00:00 AM | Google
  • ★★★★★ sbc cali 909
    Had to get my heater core replaced, VW of Boise couldn’t of made it any smoother very nice staff , supplied shuttle to get back to wherever you needed . Thank you VW | Read Full Review
    2/1/2022 12:00:00 AM | Google
  • ★★★★★ Austin Bingaman
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    1/31/2022 12:00:00 AM | Google
  • ★★★★★ Dan Rippey
    service department is FANTASTIC - thank you guys so much for taking great care of my Touareg | Read Full Review
    1/31/2022 12:00:00 AM | Google
  • ★★★★★ Dan Galloway
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    1/31/2022 12:00:00 AM | Google
  • ★★★★★ Jeffrey Allen
    Good communication. A little more would have been better. | Read Full Review
    1/31/2022 12:00:00 AM | Google
  • ★★★★★ Rebekah Tway
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    1/29/2022 12:00:00 AM | Google
  • ★★★★★ Paula Hansen
    Where we got Audi, our first and second. Good people. | Read Full Review
    1/29/2022 12:00:00 AM | Google
  • ★★★★★ Adriane Lash
    I had a great experience at Boise Volkswagen! Shelly is awesome....she made my experience so wonderful with her great personality and knowledge. Be sure to ask for her! Scott the sales manager is also great!!! He made sure I received exactly what I was looking for. The car buying process at this dealership is smooth and easy. It’s re | Read Full Review
    1/28/2022 12:00:00 AM | Google
  • ★★★★★ jay middleton
    Not great lol | Read Full Review
    1/28/2022 12:00:00 AM | Google
  • ★★★★★ Douglas Lubin
    Sales experience was fantastic. Amazing follow up, integrity, quality of service. I couldn’t be happier. | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Bennett Akers
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    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Barry Medicineelk
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    1/26/2022 12:00:00 AM | Google
  • ★★★★★ geralyn beard
    Very pleasant, very fast | Read Full Review
    1/26/2022 12:00:00 AM | Google
  • ★★★★★ Kacey Jones
    Great service! | Read Full Review
    1/26/2022 12:00:00 AM | Google
  • ★★★★★ Kelli Gamette
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    1/26/2022 12:00:00 AM | Google
  • ★★★★★ Andrew Bautista
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    1/23/2022 12:00:00 AM | Google
  • ★★★★★ Gale Roberts
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    1/23/2022 12:00:00 AM | Google
  • ★★★★★ Kasie Brown
    Great buying experience, exceptional customer service and sales team. | Read Full Review
    1/23/2022 12:00:00 AM | Google
  • ★★★★★ Julia Pochardt
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    1/23/2022 12:00:00 AM | Google
  • ★★★★★ Mule Skinner
    Great experience so far. I took just over 1 hr from arriving to leaving with a new to me car. So far I really like my Jetta R line. Thank you | Read Full Review
    1/22/2022 12:00:00 AM | Google
  • ★★★★★ Katie Craven
    Nick Mendel was very helpful and easy to work with. Made the transaction very easy. | Read Full Review
    1/22/2022 12:00:00 AM | Google
  • ★★★★★ Phil Evans
    The Service department was very friendly and helpful. They texted me with updates. | Read Full Review
    1/22/2022 12:00:00 AM | Google
  • ★★★★★ Janette Bernasconi
    Jeff Leonard helped me tremendously by finding me the exact car I was wanting and also respecting my tight schedule in regards to meeting up and test drive etc. Was straightforward and to the point, just how I like it! Thanks Jeff!! | Read Full Review
    1/22/2022 12:00:00 AM | Google
  • ★★★★★ Rick S
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    1/22/2022 12:00:00 AM | Google
  • ★★★★★ Madison Rose
    We drive to the Boise VW dealership from Elko, NV because we absolutely love the customer service we get here. We had to bring in our Taos for recall services, and they were kind enough to provide us with a loaner car (we have an infant son and they were very understanding of the fact that we didn’t feel comfortable waiting at the de | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ Ty Walsh
    Great staff and selection of vehicles | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ Dawn Resue
    Just bought my second vehicle from Heather! It was a fantastic experience… not a thing more I could ask for. Every time I walk into the showroom I am greater warmly and I am taken care regardless of which employee I encounter! Heather is an amazing salesperson!! And Pedro hooked me up with all the bells and whistles on my new Tigu | Read Full Review
    1/15/2022 12:00:00 AM | Google
  • ★★★★★ Anika Tam
    Jessica O. made my experience a breeze. I’m a first time buyer and her knowledge and honesty made everything go smoothly. | Read Full Review
    1/14/2022 12:00:00 AM | Google
  • ★★★★★ Tyler Gwen Smith
    Jessica helped me get into a 2022 VW Tiguan and made the process so quick and easy. She's awesome, and I love my new car! | Read Full Review
    1/14/2022 12:00:00 AM | Google
  • ★★★★★ Alexis Scott
    VOLKSWAGEN IS SELLING CARS WITH BROKEN INFOTAINMENT SYSTEMS!!!! AND THEY KNOW IT. I had written a review about my purchase experience which was great. Of course it was great - I didn't see the car, I just ordered it. Easy peasy. I purchased a 2022 Atlas Cross Sport R-Line (top of the line) 12/22/21. The car has been in the shop 3 | Read Full Review
    1/14/2022 12:00:00 AM | Google
  • ★★★★★ Julianne Robinson
    Today we went in to sort out some lease details for our existing Atlas. We were unsure whether we wanted to transition into purchasing our current vehicle or if we wanted to lease a new vehicle. We know how hard it is these days to get a new car... many places are requiring that you order them months ahead of time, so we really weren | Read Full Review
    1/12/2022 12:00:00 AM | Google
  • ★★★★★ Deanna Pietrowski
    I had an absolutely fantastic experience at Boise Volkswagen!! Heather M. was my salesperson and she was wonderful. She was friendly, super responsive via text, non-aggressive, and made me extremely comfortable during my overall experience. I couldn't be happier!!!! | Read Full Review
    1/1/2022 12:00:00 AM | Google
  • ★★★★★ Lee Hawkins
    I am so impressed withe level of service from Jessica. She made buying my truck so easy and painless. I would definitely recommend everyone go see her for the next auto purchase!!!! | Read Full Review
    1/1/2022 12:00:00 AM | Google
  • ★★★★★ Dane Finney
    Me and my wife have never purchased a new car before and decided on a new atlas. Jeff Leonard was our sales guy and I cannot say enough about our experience. The guy is great. We have never had a better experience with any other dealer. We were dreading spending the 3-6 hours at the dealership and we had the opposite. No time wasted | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Kevin Gifford
    Jessica Lynn was very helpful and made the process of buying a car easy and enjoyable. | Read Full Review
    12/27/2021 12:00:00 AM | Google
  • ★★★★★ Sam Benzing
    Our experience at VW Boise was great thanks to Jessica! She was great at answering all of our questions and working with us throughout the whole day. | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Caleb
    They just set us up with a good deal on a vehicle that works well for our needs. For the current auto market, they still manage to have a good variety of VW/Audi models on the lot, which is impressive. Also worth noting their reasonable selection of used vehicles from various makes and manufacturers. To be honest, we were probably no | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Duston Wurtz
    Shelly was my salesperson. 5 star experience with her. She made me feel very comfortable about the transaction, wasn’t pushy at all. Her and the manager made the whole process go very quickly once I knew what I wanted. Can’t say enough great things about Shelly and this dealership. Everyone in the whole place was very nice. I purchas | Read Full Review
    12/20/2021 12:00:00 AM | Google
  • ★★★★★ John Tartaglia
    Hands down the best car buying experience we have had. Jess & Drea are a pleasure to work with while being professional and fun at the same time. Received a very fair offer on our trade in and did not feel any pressure during the entire process. The paperwork and financing was quick, bought the car and were on our way in no time! | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ bayne just
    Best new car buying experience I've ever had. No haggle, no BS, and top notch professional organization. | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Carol Schoenherr
    Just bought a new car from Jess at Volkswagen Boise. Jess was great to work with…..very professional, knowledgeable, and willing to answer all my questions. She made the process of buying a new car easy and stress-free. No pressure either. Overall, I had a great experience! Thanks for your help Jess! | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ JEREMY WEISMANN
    Amazing!! Reached out on the website Wednesday, got a text message and call instantly. Bought the car today! Thanks Stephen Hammes for the quick and easy process! I will definitely be sending people your way!! | Read Full Review
    11/26/2021 12:00:00 AM | Google
  • ★★★★★ Trouble Child
    $45 a day for a “courtesy car”... regardless of situation... i knew i was on my way out with vw but this is laughable, never thinking about another vw again ! | Read Full Review
    11/26/2021 12:00:00 AM | Google
  • ★★★★★ Kim Zee
    Really pathetic service. No return phone calls. Parts are in, scheduled service, halfway through the day, call came that they didn't have all the parts. No loaner cars, shuttle service over booked and slow. Has to go back again, causing even more headaches. Sure hope you can take your car somewhere else! | Read Full Review
    11/24/2021 12:00:00 AM | Google
  • ★★★★★ Hassan Naji
    Jessica was great! She’s very nice and professional. Came let to get us in our car! | Read Full Review
    11/22/2021 12:00:00 AM | Google
  • ★★★★★ DocPewPew
    | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Evil Dr.Foucci
    | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Ben Roberts
    Update: Owners sarcastic response just confirms that despite all the talk about not being a typical car dealer, they're really just interested in money. Really glad the purchase fell through based on every interaction that I've had with employees of this car dealer. Would not do business here due to really terrible customer service | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Kate Lovins
    | Read Full Review
    11/14/2021 12:00:00 AM | Google
  • ★★★★★ Ben Roberts
    Would not do business here due to really terrible customer service from the sales department, Shelley and her sales manager Scott specifically. I called about a vehicle that turned out to have a deposit on it, so I asked to be notified if the sale fell through. Shelley texted, rather than calling me, to notify me of the sale falling | Read Full Review
    11/14/2021 12:00:00 AM | Google
  • ★★★★★ Ben Roberts
    Would not do business here due to really terrible customer service from the sales department. I called about a vehicle that turned out to have a deposit on it, so I asked to be notified if the sale fell through. The sales person, notified me of the sale falling through and before I was given an opportunity to place a deposit she let | Read Full Review
    11/13/2021 12:00:00 AM | Google
  • ★★★★★ Joseph Bravo
    Best place better than my last dealership | Read Full Review
    11/5/2021 12:00:00 AM | Google
  • ★★★★★ Alexis Young
    We had a great experience at Volkswagen Boise. Jess was quick and responsive with our questions, and had the car ready for us when we arrived on the lot. Answered all our questions and found out the answers that she didn’t know. From the time we walked on to the lot to the time we left with our new car was less than 2 hours. Hassle f | Read Full Review
    11/5/2021 12:00:00 AM | Google
  • ★★★★★ Mattee Cano
    Such a great experience buying my first car! I love how much help I got from Jessica and Skylar at Volkswagen. I live two hours from Boise and with Jessica’s help I was able to have my car the very next day. Thank you for everything | Read Full Review
    11/1/2021 12:00:00 AM | Google
  • ★★★★★ Bryan Lucchesi
    | Read Full Review
    10/31/2021 12:00:00 AM | Google
  • ★★★★★ Ashley okel
    This place is awesome, we asked to be left alone so we could look at the vehicles and talk about them alone. The salesman literally said yes wave if you need me the second I waved he showed up, he shared stories and was super nice and fun to be around no pressure to buy at all. I now have a brand new car i absolutely love | Read Full Review
    10/31/2021 12:00:00 AM | Google
  • ★★★★★ Stephen Hammes
    | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Jeff Lipscomb
    Absolutely hands down best car buying experience of my 75 year old year life!!! After visiting several local auto dealerships to narrow our search for a new car, we selected the VW Taos. We were able to find one locally, but it was not the trim or color we hoped to find. We then spent considerable time on the internet searching fro | Read Full Review
    10/27/2021 12:00:00 AM | Google
  • ★★★★★ Mike L.
    Since this was my daughter's first car buying experience, I went along with her for support. I was amazed at the easy, no hassle, approach during the whole experience. Our sales person was Christopher and he was amazing! We had a great time and with no stress or worries. Highly recommended dealership! | Read Full Review
    10/24/2021 12:00:00 AM | Google
  • ★★★★★ Wayne K
    Jessica is superb! She was a pleasure to work with. Very affable and obviously very competent. She made me comfortable with selling my car and the entire experience only took about 3 days....from appraisal to my receiving a check. | Read Full Review
    10/21/2021 12:00:00 AM | Google
  • ★★★★★ Benjamin Andrade
    | Read Full Review
    10/19/2021 12:00:00 AM | Google
  • ★★★★★ Mr Richards
    Great experience buying a car! Gary made it quick and easy without spending all day at the dealership. Highly recommend VW Boise and Gary Stevenson if you are in the market for a vehicle. | Read Full Review
    10/19/2021 12:00:00 AM | Google
  • ★★★★★ Stacey Powell
    What a great experience we had working with Shelley at Boise Volkswagen! She was very knowledgeable, friendly and her communication was outstanding. Plus, there was no negotiating over the price or upgrades. It was the most pleasant car buying experience that we've ever had. We would not hesitate to recommend Shelley and Boise Volksw | Read Full Review
    10/15/2021 12:00:00 AM | Google
  • ★★★★★ jason rojeski
    Honesty which is weird for a dealership. Awesome service department and nice, not pushy, people. | Read Full Review
    10/15/2021 12:00:00 AM | Google
  • ★★★★★ DocPewPew
    Not the best experience | Read Full Review
    10/15/2021 12:00:00 AM | Google
  • ★★★★★ alex harris
    Drea and Stephen were easy to work with, not pushy and did not try to force a sale. Once the decision was made, the process only took about 35 minutes. That was far less than any dealership I have been too. Good job guys! | Read Full Review
    10/14/2021 12:00:00 AM | Google
  • ★★★★★ jon w
    Easy experience, no hassles. Steve Hammes was friendly and helpful. We got everything all sorted in an hour or two. | Read Full Review
    10/14/2021 12:00:00 AM | Google
  • ★★★★★ Edward Canavan
    Stephan Hammes provided excellent service at Boise Volkswagen. I am visiting Boise out of town to spend time with family. My Jetta ended having a mechanical issue. I called Boise Volkswagen and they were able to have my car diagnosed the same day. Given the value of my trade-in I decided to purchase a new VW Passat. Great exp | Read Full Review
    10/11/2021 12:00:00 AM | Google
  • ★★★★★ Brooklynn Lunny
    I had such a wonderful experience working with Andrea! She was so helpful and made my first time car buying experience worth the wait! She walked me through the process throughly and made sure I was getting the best deals! Would recommend and look forward to working with them in the future! | Read Full Review
    10/10/2021 12:00:00 AM | Google
  • ★★★★★ Norm Dunlap
    Kelly was awesome to work with she went above and beyond. I flew in she met with me a hour before they open so I can get on the road she had all the paperwork ready to sign it took about 30min. I highly recommend Kelly P.s. make sure you buy her some chocolates hahaha | Read Full Review
    10/5/2021 12:00:00 AM | Google
  • ★★★★★ Drake Beaudry
    Best new car dealership in town! From service to sales. Everyone does an incredible job and are very honest. | Read Full Review
    10/5/2021 12:00:00 AM | Google
  • ★★★★★ Joel Leon
    Service was excellent and both Shelly and Jess were amazing help with getting my vehicle ready!! It was very easy going for myself and made me and my family feel very welcomed and were glad to have had them help me purchase my first vehicle!! | Read Full Review
    10/3/2021 12:00:00 AM | Google
  • ★★★★★ Amanda Tompkins
    We had such a great experience with Jeff and Volkswagen of Boise. They made the process as easy as it could be even with a crazy trade in deal. | Read Full Review
    9/29/2021 12:00:00 AM | Google
  • ★★★★★ frank hanson
    Steve Hammes is awesome. | Read Full Review
    9/28/2021 12:00:00 AM | Google
  • ★★★★★ Ann Elizabeth Harris
    Gary was awesome! Walked me through the entire process. Got me in the payment range I wanted needed to be in. He was honest and everyone worked with me. I never once felt pressured into anything and was able to take my time in making decisions. I am so happy with my new car! And I would recommend them to anyone needing a vehicle! Tha | Read Full Review
    9/27/2021 12:00:00 AM | Google
  • ★★★★★ Lauren Peterson
    Gary was so helpful! This was my first time buying a car and he made the process so easy. He was helpful and patience. He took the time to explain everything to me! If you are going to buy a car here have Gary help you!!!! | Read Full Review
    9/21/2021 12:00:00 AM | Google
  • ★★★★★ fabian ortega
    My sister and I have had the worst experience with this Volkswagen dealership, she had been trying to get a hold of someone to get a car service at Volkswagen left several messages no one ever got back to her. Me myself have also Halle worst experience, it seems like the people there answering the phones do not do the best job. | Read Full Review
    9/18/2021 12:00:00 AM | Google
  • ★★★★★ Jake Williams
    We purchased a 2017 VW Passat from Tom “The Twin” Bicandi in September of 2020, and I felt like a year was an appropriate time for me to let you know that these are the guys you want to buy a car from. When we were shopping, Tom was the only person we talked to that put ZERO pressure on us to purchase a vehicle, and we looked at 5 or | Read Full Review
    9/15/2021 12:00:00 AM | Google
  • ★★★★★ Team Lyle
    My husband and I were so pleased with the whole experience with buying our brand new car from Volkswagen Boise! We immediately walked up to the entrance and got paired up with Shane Randel. He took us out on the golf cart straight away to see the car options we were looking at. He was very helpful with the trade in of our other vehic | Read Full Review
    9/15/2021 12:00:00 AM | Google
  • ★★★★★ Gia Nicole
    I bought a VW Tiguan for my daughter (a first time driver). I worked with Shane and Drea, and both took the time to not only help me, but treated my sixteen-year-old like a true customer. The car-buying experience at Boise VW was outstanding, easy, and seamless. Highly recommend. | Read Full Review
    9/14/2021 12:00:00 AM | Google
  • ★★★★★ Chelsea Jessop
    They were the only dealership that we have dealt with during our car buying process that was quick and upfront with the price and we drove 4 hours to get a car from that because we appreciated they treated us this way! | Read Full Review
    9/14/2021 12:00:00 AM | Google
  • ★★★★★ Si Sauce
    Nolan was great and the whole process was quick and painless! Would definitely recommend buying from these guys! I bought a brand new Volkswagen Atlas Cross Sport and so far I LOVE IT! | Read Full Review
    9/14/2021 12:00:00 AM | Google
  • ★★★★★ Benjamin Bucklin
    Overall, this was an amazing and relaxed experience. Stephen was extremely helpful and the entire experience was unlike any other. We purchased our vehicle without feeling forced into buying one and has found the perfect vehicle within an hour of being here. Thank you all for your hard work and relaxed atmosphere. | Read Full Review
    9/10/2021 12:00:00 AM | Google
  • ★★★★★ Rodger Fisher
    Shane found me exactly what I was looking for without any pressure. Great buying experience! | Read Full Review
    9/10/2021 12:00:00 AM | Google
  • ★★★★★ Tasha Hall
    We purchased are 2019 Tiguan with Tom (the twin) and Steven. They were very efficient on helping look at all our options within our budget, took us over to the lot where the cars were still being detailed and checked on to show us options which we ended up with one that never even hit the lot because we snagged it. Financing was easy | Read Full Review
    9/9/2021 12:00:00 AM | Google
  • ★★★★★ Elliott Lyon
    | Read Full Review
    9/5/2021 12:00:00 AM | Google
  • ★★★★★ M Moore
    Steven helped us find the SUV we wanted and kept us updated throughout the whole process. Great service! | Read Full Review
    9/5/2021 12:00:00 AM | Google
  • ★★★★★ Jongchol Kim
    | Read Full Review
    9/5/2021 12:00:00 AM | Google
  • ★★★★★ Yuri Burke
    What a great place to purchase a car!!!! Was assisting our 22 year old daughter in searching for a new car, not that she needed one, just wanted something different than her Jeep Compass. She was looking to get away from the SUV's and get back to a car. Went to the VW dealer with no expectations or real ideas of what she was going t | Read Full Review
    9/2/2021 12:00:00 AM | Google
  • ★★★★★ Samantha Burke
    Tom the twin was so amazing! This was my first time ever buying a car at a dealership and I couldn’t be happier. Tom took care of me, answered all of my questions, and showed me all the great things without being overbearing. The dealership itself is extremely efficient and understanding. If you’re hoping to buy a car, go here and g | Read Full Review
    9/2/2021 12:00:00 AM | Google
  • ★★★★★ Sean Moen
    I have bought vehicles from almost every dealer in town. And this place has the best service by far. | Read Full Review
    9/1/2021 12:00:00 AM | Google
  • ★★★★★ Jean Weber
    Nice dealership, fair prices. Nolan is a great salesman. | Read Full Review
    8/31/2021 12:00:00 AM | Google
  • ★★★★★ Tiffany Jakkola
    | Read Full Review
    8/30/2021 12:00:00 AM | Google
  • ★★★★★ Reagan H.
    Nolan was incredible! Super thorough & helpful! | Read Full Review
    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Jordan Johnson
    Worst car I’ve ever driven 2017 Jetta 5 spd manual. Smelled like burning clutch after test drive. First time I backed it out of my parking lot reverse gear clunks and still does. I called vw a week after purchase and told them about reverse clunking and how it feels like the entire engine feels like it jerks around when lightly givin | Read Full Review
    8/27/2021 12:00:00 AM | Google
  • ★★★★★ Cinde Winters
    I recently purchased a VW Tiguan. Shane was amazing from beginning to end. He answered all my questions and made the whole process easy and hassle free. I would definitely go back and purchase from Boise Volkswagen again. | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Susan Rizo
    Boise VW hands down is an amazing dealership. They have the kindest people working for them and they really go the extra mile to make a customer truly happy! I appreciate you guys so so much! Thank you for everything!! | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ K M
    Shane Randel and Jeff Leonard were absolutely incredible to work with. Very smooth process for buying a car. Would highly recommend them. | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Brian Winters
    Shane did a great job and made our experience very pleasurable!! Thank you! | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Emma Solberg
    | Read Full Review
    8/22/2021 12:00:00 AM | Google
  • ★★★★★ Julie Thompson
    Tom Bicandi was very friendly, low pressure and offered us a great buying experience! Thank you! | Read Full Review
    8/21/2021 12:00:00 AM | Google
  • ★★★★★ Charles Francey
    | Read Full Review
    8/14/2021 12:00:00 AM | Google
  • ★★★★★ Marisa Griffiths
    First time buying a Volkswagen and it was a very great and smooth experience. Tom and Steve both did a great job of taking care of us and making the process easy. | Read Full Review
    8/14/2021 12:00:00 AM | Google
  • ★★★★★ Emma Hayes
    | Read Full Review
    8/14/2021 12:00:00 AM | Google
  • ★★★★★ Idaho Critic
    | Read Full Review
    8/14/2021 12:00:00 AM | Google
  • ★★★★★ Teri Nolind
    no help | Read Full Review
    8/13/2021 12:00:00 AM | Google
  • ★★★★★ Brittany
    Heather was great to work with, very personable and kind!! She made the experience of purchasing my new vehicle from out-of-state a breeze and a fun experience. Thank you Heather and Boise VW! | Read Full Review
    8/9/2021 12:00:00 AM | Google
  • ★★★★★ Michael Shupert
    Had a great experience at VW Boise picking up a new car recently. I have to thank Gary for being there every step of the way and answering my barrage of questions, as well helping me leave with my new car! | Read Full Review
    8/7/2021 12:00:00 AM | Google
  • ★★★★★ Selena Morefield
    I recently purchased gently used RAV4 Adventure from Boise Volkswagen, sight unseen....only relying on Andrea as my sales consultant. This was my first experience buying out of state, as nothing has been available to me close to home. She was amazing, constant communication, answered all of my questions, sent photos, quick with pape | Read Full Review
    8/4/2021 12:00:00 AM | Google
  • ★★★★★ Kyle Barton
    Great dealership. Very professional and friendly staff. Was happy to do business there. | Read Full Review
    8/3/2021 12:00:00 AM | Google
  • ★★★★★ Mark Hernandez
    I went to boise Volkswagen after searching several months of searching for a full size truck. They just happened to have one available. Skylar Montoya in sales helped me out and I have never worked with a salesman like him. He was very professional and courteous. He answered all my questions and made sure that truck was going to be r | Read Full Review
    8/2/2021 12:00:00 AM | Google
  • ★★★★★ Nancy Collins
    Our Salesman Steven was very friendly and made our buying experience easy. | Read Full Review
    7/30/2021 12:00:00 AM | Google
  • ★★★★★ John Roller
    Big thanks to Drea. Everything just went perfectly. Every question answered and accommodating as possible. It was a moment of pure serendipity when we ran into her looking for a car. They're lucky to have her. | Read Full Review
    7/28/2021 12:00:00 AM | Google
  • ★★★★★ Joe Wargo
    Outstanding service. Located the perfect vehicle for me. Very friendly staff and straightforward. | Read Full Review
    7/28/2021 12:00:00 AM | Google
  • ★★★★★ Alan Christy
    Good selection of vehicles. Shane was great to work with and he accommodated our busy schedule. Looking forward to our next road trip. | Read Full Review
    7/28/2021 12:00:00 AM | Google
  • ★★★★★ Triston Breshears
    Huge shoutout to Tom for helping me get into my first new car. I love my Jetta! | Read Full Review
    7/27/2021 12:00:00 AM | Google
  • ★★★★★ Brian Lagunas
    I took my 2015 VW Jetta to VW of Boise (worked with Robert Adam) for approx. $2,000 worth of maintenance which includes an oil change. After I had the service done, and got the vehicle home, I noticed an oil leak coming from the oil drain plug (they replaced the plug and threw away the original). I took the vehicle back and they repl | Read Full Review
    7/27/2021 12:00:00 AM | Google
  • ★★★★★ Tiffany Saunders
    | Read Full Review
    7/27/2021 12:00:00 AM | Google
  • ★★★★★ David Rose
    | Read Full Review
    7/24/2021 12:00:00 AM | Google
  • ★★★★★ Mitch Burton
    Had an awesome experience buying our new Atlas. Shelley was great. We got good trade in value on our Jeep Wrangler and Dodge Durango and were able to finish the buying process without any pressure or upselling. This is our first Volkswagon and overall it has been a great beginning. | Read Full Review
    7/20/2021 12:00:00 AM | Google
  • ★★★★★ Robin McChesney
    This has been the ABSOLUTE BEST car buying experience I have ever had! | Read Full Review
    7/18/2021 12:00:00 AM | Google
  • ★★★★★ Joe Llenos
    My salesman Steven did an excellent job keeping me informed about my ID 4 order. This was his first time selling an electric vehicle and handled it well. No hassle type of sale. I am very happy. | Read Full Review
    7/18/2021 12:00:00 AM | Google
  • ★★★★★ Amanda Santana
    Stephen H. Was great! He picked us up in the golf kart took us exactly where we wanted to go. Got keys and water for us. It was fast and quick service. I wanted the car so a couple people stayed a little late to make sure I did. It was super nice of them. Everything worked out how I wanted it to down to the payment I needed. First ti | Read Full Review
    7/17/2021 12:00:00 AM | Google
  • ★★★★★ Zerina Kapic
    This is the easiest car purchasing experience I’ve ever had. Shout out to Gabe, the MVP! I truly felt taken care of and completely satisfied with my experience here! | Read Full Review
    7/13/2021 12:00:00 AM | Google
  • ★★★★★ Paul Barna
    | Read Full Review
    7/12/2021 12:00:00 AM | Google
  • ★★★★★ Stanley Duback
    Everything was as advertised with no hidden charges. Traded in my vehicle for a better price than other dealerships offered, had a great experience working with Shelley. | Read Full Review
    7/10/2021 12:00:00 AM | Google
  • ★★★★★ David Pospychala
    It helps to sell and service German engineering worth their word and backing, but I want to shout to Tyler Crist and Chris Moriarty at VW Boise. We’ve owned 5 Volkswagens and purchased 3 from this dealership. Tyler’s dedication to our wants and needs, along with his timely and trustworthy advise delivered our 3rd Jetta, last month. | Read Full Review
    7/10/2021 12:00:00 AM | Google
  • ★★★★★ Brooke Yeomans
    Had a wonderful experience at the Boise Volkswagen. Shane was such a pleasure to work with! | Read Full Review
    7/10/2021 12:00:00 AM | Google
  • ★★★★★ Levi Claussen
    Good service, nice customer lounge, handy shuttle. | Read Full Review
    7/8/2021 12:00:00 AM | Google
  • ★★★★★ Marcus Boyer
    Shane and Gary both took great care of me and got me into a wonderful used car. We’ve shopped through Boise Volkswagen before and we are never disappointed! I highly recommend this dealership. | Read Full Review
    7/8/2021 12:00:00 AM | Google
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