Visit Your Local Dealer Near Wheeler Army Airfield for Special Tire Offers

★★★★★ Furniture Now Online

Absolutely Amazing Experience with Malachi and Kyle… They are Very Honest and Trustworthy in their Sales Approach… Thank You, Malachi and Kyle… ?? | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Danny Rosner

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4/17/2026 12:00:00 AM | Google

★★★★★ Marjorie Tarrobago

Shout out to Braeden! Thank you for the smooth transaction. I’ll definitely recommend you to all my family and friends! | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ denis kawamoto

Friendly, Honest, Helpful, Efficient, Knowledgeable, Clean, Always with a Smile! People at Honolulu VW #1 in My Book! | Read Full Review

4/12/2026 12:00:00 AM | Google

★★★★★ Isaiah Jones

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4/11/2026 12:00:00 AM | Google

★★★★★ faatafuna

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4/11/2026 12:00:00 AM | Google

★★★★★ Iris Akao

Honolulu’ Volkswagen was awesome when I had lease a vehicle with them back in 2022. I love that GTI but I wanted to get out of the lease cuz it was due at the end of March. So I was looking online it took me a while what I wanted to do. I called Honolulu Volkswagen and ask them what are my options. Had all these guys, Brandon, Isaia | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Mary Arao

Sheree was so awesome. I came into the dealership stressed out, but by the end of our conversation i felt relieved my vehicle was going to be taken care of. She told me my options and i felt like i got the best "buddy deal". It was way cheaper then i expected. I'll come again when i have any other problems. | Read Full Review

4/11/2026 12:00:00 AM | Google

★★★★★ Ilo S

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4/8/2026 12:00:00 AM | Google

★★★★★ Dylan Mangas

By far the worst experience I’ve ever had at a car dealership. Avoid this place at all costs—go to a different Volkswagen dealership. The customer service is nonexistent. From start to finish, I was treated like an inconvenience rather than a paying customer. I brought in my brand-new vehicle, still under full warranty, for its 20 | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ M.Y. T

Hands down. No Ka Oi dealership on Oahu! Sam and Team executed the "Sign and Drive" seamlessly. Our go-to canoe Ohana! MAHALO! | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Paul Haring

I found the Service Advisor, Harold Nakshima, to be very courteous, knowledgeable, and helpful, an excellent representative for the dealer. The shuttle service provided by the dealership when dropping off your car for service which requires a long wait to complete was also very much appreciated. | Read Full Review

4/5/2026 12:00:00 AM | Google

★★★★★ Jessica Bradley

Had a great experience buying a new Taos from Honolulu Volkswagen. Husband made an appointment with Malachi and he met us out in the parking lot when we arrived. Awesome salesperson. Super nice and made the car buying experience painless. Will definitely see him again if we upgrade our cars. The finance part was a breeze as well and | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Davicson Howard

Everything went great with service department! They took great care of me and my vehicle! | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ TheSkindicate

I will never recommend this dealership to anyone. If I could give ZERO stars I would..but since that is nit an option Ya'll get 1 star for your COFFEE MACHINE. I brought in my 2019 Atlas to get serviced (was not purchased from VW but another dealership) I was quoted 2 days for repair..OK I can live with that seemed reasonable. I aske | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Bianca Tokumoto

Was able to get my appointment on line the next day after receiving recall letter. The check was done the same day. Team of advisors are caring especially Sheree knowledge, friendly and accommodating, I had a very good experience. | Read Full Review

3/29/2026 12:00:00 AM | Google

★★★★★ Joseph Goines

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3/29/2026 12:00:00 AM | Google

★★★★★ Nora Kiesel

If you want to remove negative reviews from your Google Business, contact me via my profile; my contact details are listed there. After work you can pay.. | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Brittney Kam

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3/28/2026 12:00:00 AM | Google

★★★★★ joy ganitoen

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3/25/2026 12:00:00 AM | Google

★★★★★ Lawrence Minnick II

Taya really helped my friend when he was in need quickly. Got him processed, diagnosed and fixed all within one day. Would definitely recommend her and this shop again!! | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Mark Anderson

Had the joy of dealing with Taya today, she was a huge help finding anyway possible to accommodate my needs in order to get me back on the road ASAP! Amazing customer service! | Read Full Review

3/24/2026 12:00:00 AM | Google

★★★★★ Andrej Nakaradic

I wasn't there, but I really how are they doing their job. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Kahaku Barrett

I purchased a used 2009 Volkswagen Tiguan from Volkswagen Honolulu in February 2025 with approximately 94,000 miles. At the time of purchase, I was told that significant work had been completed and that the vehicle was in strong mechanical condition. In total, the vehicle was driven fewer than 1,200 miles between purchase and inspec | Read Full Review

3/19/2026 12:00:00 AM | Google

★★★★★ K.barrett

? I purchased a used 2009 Volkswagen Tiguan from Volkswagen Honolulu in February 2025 with approximately 94,000 miles. At the time of purchase, I was told that significant work had been completed on the vehicle and that it was in strong mechanical condition, which influenced my decision to buy. Knowing I would be deploying in April 2 | Read Full Review

3/19/2026 12:00:00 AM | Cars.com

★★★★★ mike joyce

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3/18/2026 12:00:00 AM | Google

★★★★★ Michael Santos

I hope I could be driving a VW for the rest of me life. KOVAKUORIAINEN | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Yukiko Tsuchihashi

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3/15/2026 12:00:00 AM | Google

★★★★★ Steven Long

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3/15/2026 12:00:00 AM | Google

★★★★★ Rosana Villines

I have to give a huge shoutout to Brandon and Malachi. I came in on a mission with my friend and they made the process really smooth and enjoyable. Love these guys! They’ll get you just right! Thank you so much for the first car purchase! | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Zoe Spillman

Shout out to Brandon and Malachi for a smooth first car purchase. | Read Full Review

3/11/2026 12:00:00 AM | Google

★★★★★ Tashan

Taya never disappoints! Her customer service is truly amazing. She consistently goes above and beyond to address all of my concerns and questions. She always takes her time with me, and I never feel rushed. Highly recommend! | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ jessica galicinao

I had an excellent experience working with Marco at Honolulu Volkswagen. He made the entire process of selling my car smooth, stress-free, and straightforward. Marco was professional, honest, and very knowledgeable. He clearly explained every step, answered all my questions, and made sure I felt comfortable and confident throughout t | Read Full Review

2/27/2026 12:00:00 AM | Google

★★★★★ SD

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2/27/2026 12:00:00 AM | Google

★★★★★ Alessandro Pacheco

Your service advisor Sheree is awesome and very efficient. Bravo Zulu for her! | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ kaiks Akiona

In and out. Straight to the point, no bs. Sales man David was super nice and professional | Read Full Review

2/23/2026 12:00:00 AM | Google

★★★★★ Jared Nakamoto

The service team at Honolulu VW is awesome!!! Taya, Harold, Sean, Sheree, all amazing! Taya has been so very helpful squeezing me in and just overall going above and beyond expectations! Thank you for taking care of me and my cars!!!! | Read Full Review

2/19/2026 12:00:00 AM | Google

★★★★★ Simon Wu

Friendly service from Marco and Chris. Got a great deal from them, Thank you! | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Hal Arnold

Got the job done | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Kester Camiling

Brandon was super helpful with helping with my 2026 Jetta. Any questions that I had he was able to answer them quickly. Even after the car was purchased he was able to help with all the paperwork for my trade in car as well. Ultimately a seamless experience at Volkswagen. | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ Cristiano Amor

I am writing this to share our disappointing experience with VW Honolulu. My wife leased an ID.4 in January 2025 for 24 months. During the signing, the sales team assured her of a $199/month rate, which ultimately jumped $287. To make matters worse, while the lease was signed on 1/26/2025, we didn't actually receive the vehicle until | Read Full Review

2/13/2026 12:00:00 AM | Google

★★★★★ anton empeno

Just picked up my Golf R from VW and had a solid experience. My salesman (Sam) took care of everything from start to finish — super straightforward, no pressure, and made the whole process smooth. He kept communication clear, answered all my questions, and made sure I left happy with the deal and the car. If you’re looking for someon | Read Full Review

2/9/2026 12:00:00 AM | Google

★★★★★ Jennifer Michele

Everyone at the shop was very kind, accommodating, and efficient. | Read Full Review

2/4/2026 12:00:00 AM | Google

★★★★★ Charles Donato

Thought I had a deal to ship it to NJ. Never heard back from the manager. Don’t know what happened | Read Full Review

1/31/2026 12:00:00 AM | Cars.com

★★★★★ Kurt Kajioka

This was our first time here and I guess we came on a busy day, only one service person checking everyone in was told only 2 techs on duty. Service advisor was very polite and professional, car actually finished faster than expected, wished they would have explained what was done but I guess because it was on the receipt no explanati | Read Full Review

1/29/2026 12:00:00 AM | Google

★★★★★ Marco Alejo

My wife and i both individually bought cars from here. She’s had so many problems with her car since getting it. she payed 16k for a car that’s breaking down every month. if it’s not one things it’s another. we got the warranty with them and after they fixed one problem they said we used all the warranty. so many more problems are co | Read Full Review

1/23/2026 12:00:00 AM | Google

★★★★★ Sherry Grumbles

Dan, the service foreman, is an exemplary manager!! Could not ask for better service anywhere!!! | Read Full Review

1/20/2026 12:00:00 AM | Google

★★★★★ Melissa Moseman

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1/20/2026 12:00:00 AM | Google

★★★★★ James Monje

I bought a Tiguan and a month later the check engine light comes on. I keep calling about my registration and nobody answers. | Read Full Review

1/14/2026 12:00:00 AM | Google

★★★★★ Annalyssah Camacho

Brandon made my first experience buying a car from a dealership great! We landed on a used EV that checks all my boxes. He was kind, professional, patient, and communicative throughout the entire process. Even after the purchase, when I had questions or requests, he came through. Thanks Brandon! | Read Full Review

1/11/2026 12:00:00 AM | Google

★★★★★ cassidyg714

Easily the worst car-buying experience I’ve had. I returned for a second visit with the clear intention to buy, yet was met with the same manipulative sales tactics, delays, and lack of transparency. The online pricing is deceptive. Every vehicle has a $2,500+ “Island Protection Plan” that is not disclosed online, a textbook bait-and | Read Full Review

1/6/2026 12:00:00 AM | Cars.com

★★★★★ cassidy

Easily the worst car-buying experience I’ve had. I returned for a second visit with the clear intention to buy, yet was met with the same manipulative sales tactics, delays, and lack of transparency. The online pricing is deceptive. Every vehicle has a $2,500+ “Island Protection Plan” that is not disclosed online, a textbook bait-and | Read Full Review

1/6/2026 12:00:00 AM | Cars.com

★★★★★ Cassidy

Easily the worst car-buying experience I’ve had. I returned for a second visit with the clear intention to buy, yet was met with the same manipulative sales tactics, delays, and lack of transparency. The online pricing is deceptive. Every vehicle has a $2,500+ “Island Protection Plan” that is not disclosed online, a textbook bait-an | Read Full Review

1/5/2026 12:00:00 AM | Google

★★★★★ Parley

If you go there ask for Brandon,Hands down they best guu you can get !!satisfaction is 100% | Read Full Review

1/2/2026 12:00:00 AM | Google

★★★★★ Jessica Ballot

I drive Uber full-time and after four years and 170k miles, my Tiguan needed to be replaced. I had already had six Volkswagens, and after searching other brands, decided to come back to Volkswagen with high hopes. I ended up getting an ID4 and have been so disappointed. In the three months that I have had it it has had three issues a | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ hungreyhayn

Went in looking at a vehicle and was going to have a mechanic look at it. When I texted the salesperson isaiah he said car was still available. The next day when the mechanic was on her way to inspect, he didn't answer phone, reply to text, or call back after voicemail was left. Pretty bad. | Read Full Review

1/1/2026 12:00:00 AM | Cars.com

★★★★★ torkelpatterson

Honolulu Volkswagen is my dealership for the past two years. I have completely satisfied with the service provided, first by Jessica and now by Harold. Harold took exceptionally good care of me when I first met him, allowing me to quickly get new batteries for my expiring key fobs, even thought there seemed to be a lot of activity. H | Read Full Review

12/29/2025 12:00:00 AM | Cars.com

★★★★★ Grace Skidmore

Do not buy from this dealership. Bought a used car in July 2025. The buying process itself was smooth and the payment went through on the same day. Still waiting to receive the registration for the car I purchased from them. It is 6 months later in December! No updates or communication regarding any sort of estimated time of receivin | Read Full Review

12/15/2025 12:00:00 AM | Google

★★★★★ Aulani Figueira

My daughter and I were looking for a used car. Sam was very friendly and knowledgeable about VW cars however we ended up getting a used Honda. We did have some challenges. I expressed concern about expired registration/safety and Sam reassured me that there shouldn't be any problems. Needless to say my daughter got a ticket for it. W | Read Full Review

12/5/2025 12:00:00 AM | Google

★★★★★ Juniet esa

Davic and the sales team were great! Happpy Holidays! Come check out their end of the year sales specials! | Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ Destenie Valles

I put off buying a car for so long afraid of a big dealership. Brandon Tom took care of me and made my experience so smooth. If you’re looking for an upgrade I definitely recommend this dealership and working with Brandon. Thank you so much. I love my new car! | Read Full Review

12/4/2025 12:00:00 AM | Google

★★★★★ Ken Ekhart

Isaiah was the BEST—Appreciate the help-Thank you!! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Alika Vasper

Just bought a new ID.Buzz from Honolulu Volkswagon and am very happy with my purchase. I was also very happy with the service I received especially from salesman Marco! Mahalo and aloha! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ KISHA HOPKINS TYLER

Had the best experience with Justin today while purchasing our brand new Tiguan. Even though they were closing he maintained his professionalism and walked us through the process step by step. He was so knowledgeable and patient with us. He worked super hard trying to get us the best deal and I couldn’t be more grateful. Thank you | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Tee Dina

I had an amazing experience at VW Honolulu thanks to Justin M! He truly went above and beyond to make sure I drove away in the car I wanted at a price that worked for me. He even stayed late to help finalize everything, and his patience, professionalism, and dedication really stood out. It’s rare to find someone who cares that much a | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Crystal Ekhart

Isaiah, thank you so much for all your time & help! We truly appreciate it! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Mark Domingo

Isaiah was super helpful! Got me approved for the car I needed, definitely need to check him out for great service! ???? | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Mason Ploskunak

Great experience leasing my first ever vehicle. Shoutout to Marco he was an amazing person who went out of his way to give me a great deal. So thankful for Marco! Highly Recommend! | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Cecilia De Leon

This is hands-down the best dealership in Hawaii. From the moment I walked in, the customer service was unmatched. They took care of me and worked hard to get me an amazing deal on my 2023 Audi Q3 way better than I expected. Huge shout-out to Justin, my sales rep. He was professional, patient, and genuinely focused on helping me find | Read Full Review

11/30/2025 12:00:00 AM | Google

★★★★★ Jamie Lynn

Had an absolute amazing experience. David was very helpful with making our dreams possible on our brand new 2025 suv! | Read Full Review

11/25/2025 12:00:00 AM | Google

★★★★★ Chi Minh Duong

I had a great experience purchasing a vehicle. Even though we came in right before closing, our salesperson Isaiah was incredibly friendly, patient, and helpful. His positive attitude and professionalism made the whole car-buying process smooth and comfortable. Really appreciate the outstanding service—thank you, Isaiah & VW team! | Read Full Review

11/24/2025 12:00:00 AM | Google

★★★★★ Kimo.pierson

Sheree was very courteous, knowledgeable and recommended other items to look after. I will ask for her again on future visits. | Read Full Review

11/24/2025 12:00:00 AM | Cars.com

★★★★★ Ana Maldonado

Brandon did a FANTASTIC job! He was very down to earth and informative. He never made us feel pressure and actually cared about what WE wanted and didn’t try to convince us otherwise. Super personable and actually made the experience enjoyable and stress free. | Read Full Review

11/22/2025 12:00:00 AM | Google

★★★★★ Tu Ta (Official)

Both sale consultant and sale manager are friendly and kind to help me to get the vehicle I wanted | Read Full Review

11/17/2025 12:00:00 AM | Google

★★★★★ K

I scheduled an appointment with Honolulu Volkswagen after being told I could come in anytime between 9am and close on Thursday. I said I’d be there at 10am and they confirmed it. When I arrived at 10, every single sales person was in a meeting. The only person who even acknowledged me was the receptionist, Justin, who was very kind a | Read Full Review

11/7/2025 12:00:00 AM | Google

★★★★★ leela

This interaction was excellent. Roadside service was quick and efficient, Sheree was friendly and competent. My tire change was performed within a respectable amount of time. I would only like to let the Service department know that they did not reset my TPMS after changing my tire, and my voice mail requesting a call back has still | Read Full Review

11/6/2025 12:00:00 AM | Cars.com

★★★★★ John Dunbar

I want to preface this review by expressing that I rarely leave negative reviews of businesses and I gave Honolulu Volkswagen the benefit of the doubt way more than I should have. Also, there were a number of red flags that should have caused me to walk away but they correctly judged me as a sucker and they conned me. Don't let them | Read Full Review

11/5/2025 12:00:00 AM | Google

★★★★★ Fernando

The personnel at the shop was very professional. The repair job was done very quick. I'm very pleased with the customer service. | Read Full Review

10/24/2025 12:00:00 AM | Cars.com

★★★★★ Vladimir

?????????? Absolutely amazing experience! From start to finish, the team at Volkswagen made everything smooth and stress-free. The staff was friendly, professional, and genuinely cared about finding the right car for me, not just making a sale. My salesperson Sam went above and beyond to answer all my questions and worked hard to get | Read Full Review

10/22/2025 12:00:00 AM | Google

★★★★★ David

The establishment was very nice and the staff were cordial and professional. The service was excellent. While I did not use it, the shuttle service sounds great and will be appreciated for my future visits. I no longer have to drive to Mililani for service. Mahalo. | Read Full Review

10/21/2025 12:00:00 AM | Cars.com

★★★★★ Kayla Risner

I had a really positive experience. I felt respected and supported throughout my first car purchase. | Read Full Review

10/10/2025 12:00:00 AM | Google

★★★★★ Erin Cortez

Thank you to Brandon Tom for a smooth purchase and excellent customer service! | Read Full Review

10/9/2025 12:00:00 AM | Google

★★★★★ Lana914

The sales team were very friendly/helpful. They tried their best to present to good deals for me/offered financing/and would call me back to set up appointment. I really appreciated their respect | Read Full Review

10/4/2025 12:00:00 AM | Cars.com

★★★★★ Max Marzolf

Terrible. Bought a used 2013 Volvo c30 r-design with 60,000 miles and three months later I need to rebuild the entire transmission. Extraordinarily disappointed. | Read Full Review

10/4/2025 12:00:00 AM | Google

★★★★★ Opal

Nice ppl but getting your cat serviced is a ridiculous all day thing or a minimum 2 hour occasion. I've never had a car take 2+ hours to service. | Read Full Review

10/3/2025 12:00:00 AM | Google

★★★★★ Malia Howard

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10/2/2025 12:00:00 AM | Google

★★★★★ Bradly

English is my second language. Dealership ripped me off with a $4500 service plan and never paid off my trade in. STAY AWAY!!! | Read Full Review

9/29/2025 12:00:00 AM | Google

★★★★★ Kayte

Brandon, Kyle and Erik were very helpful and I am very happy with my 3rd Tiguan. It is a great vehicle and they are great to work with! | Read Full Review

9/25/2025 12:00:00 AM | Cars.com

★★★★★ yukikopinder

I had a mixed experience with VW Honolulu, but I have to give credit where it’s due. There were moments in the past when I wasn’t fully satisfied with their service. It was about communication But I have noticed a real and positive change They really value customer’s feedback whether it’s positive or negative. It’s clear they took pa | Read Full Review

9/23/2025 12:00:00 AM | Cars.com

★★★★★ D Hemsworth

The only key fob we have to our -recently purchased- used VW Atlas was lost. We paid $300 to tow the car to this dealership, bought the $380 key fob, and will need to pay $300 for the install/programming. The key arrived yesterday and we were told the key would just need to be programmed. We called at opening today to follow up, got | Read Full Review

9/20/2025 12:00:00 AM | Google

★★★★★ jeffwilson9838

Sam was my sales rep and was wonderful to work with. He was very knowledgeable and responsive to my questions and concerns. | Read Full Review

9/19/2025 12:00:00 AM | Cars.com

★★★★★ Dylan Whitmore

I hope those considering doing business here, whether it’s buying a car or service, do more research than I did and carefully read through these reviews. I’m beyond grateful not to have a VW anymore and be dealing with this place. From the get go, the service department was flakey and often unreachable. Oil changes typically are all- | Read Full Review

9/3/2025 12:00:00 AM | Google

★★★★★ Demira Nuokus Nukuto

Excellent Experience at Volkswagen Honolulu! I recently purchased a vehicle from Volkswagen Honolulu, and I couldn't be happier with the experience! The team, particularly salesman Davic, went above and beyond to ensure I found the perfect car. Davic was extremely knowledgeable about the vehicles and answered all my questions. The | Read Full Review

9/1/2025 12:00:00 AM | Google

★★★★★ David Viera

I had the pleasure of working with Taya Viera as my service advisor, and she went above and beyond to make sure everything was taken care of. She was professional, knowledgeable, and genuinely cared about making the whole process smooth and stress-free. Taya kept me updated every step of the way, answered all my questions clearly, an | Read Full Review

8/31/2025 12:00:00 AM | Google

★★★★★ chanakarn phanmai

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8/30/2025 12:00:00 AM | Google

★★★★★ Kevin Hachey

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8/29/2025 12:00:00 AM | Google

★★★★★ El Mitch

I want to thank Sam C. for helping me understand all options for purchasing and for answering all of my questions. Although the cars I was interested in (saw online) turned out to be sold, Sam was excellent to work with. Buying a car is a big deal and Sam helped me feel better about the whole process. Best sales associate I’ve ever m | Read Full Review

8/27/2025 12:00:00 AM | Google

★★★★★ Bixby Ho

Very friendly customer service experience. Everyone knew what they were talking about. | Read Full Review