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Volkswagen of Macon

★★★★★(71)read reviews

4786 Riverside Dr, Macon, GA 31210

(478) 257-3824 Ask About Our Service Specials!

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Mon: 7:30 AM - 5:30 PMTues: 7:30 AM - 5:30 PMWed: 7:30 AM - 5:30 PMThur: 7:30 AM - 5:30 PMFri: 7:30 AM - 5:30 PMSat: 8:00 AM - 12:00 PMSun: Closed

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Customer Reviews

★★★★★ Myong Bertrand
Salesman Anthony Underwood is best cool man.?????????? | Read Full Review
9/5/2026 12:00:00 AM | Google
★★★★★ Save the turtles And wild life
My daughter and I came into today to look at a new Jetta. Anthony Underwood met us at the door. And when I say he went above and beyond, he was amazing! | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Karen Davis
Anthony is the best salesman I have ever dealt with His compassion for you and his job is awesome I would like to thank Jack and Nic with their knowledge and easy process Thank you guys | Read Full Review
8/19/2026 12:00:00 AM | Google
★★★★★ Matt M
Friendly fast service | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ Angela B
I had an issue with my software system for almost 2 months and was seen in a timely manner. They helped me find an Appt around my busy schedule. I was greeted kindly and everyone was great. They were able to fix my software issue. I can't remember their names but shout out to the girl and guy in service and the guy who greeted me at | Read Full Review
8/12/2026 12:00:00 AM | Google
★★★★★ Rob Broadbent
Genuinely great experience. The staff were helpful and friendly, Anthony helped me from start to finish through the whole process and was very knowledgeable and helpful. 10/10 would recommend! | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ amos williams
My salesman Anthony Underwood was a great salesman and super helpful to myself and my wife. 10 out 10 | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Clara Mengolini
Professional, fast and very friendly. | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ kirsten Richardson
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8/2/2026 12:00:00 AM | Google
★★★★★ michael lloyd
Paul always takes care of us.. | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ LV Williams (Williams LV)
Quick friendly service | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ William Beal
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8/2/2026 12:00:00 AM | Google
★★★★★ Jose Cintron
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8/2/2026 12:00:00 AM | Google
★★★★★ Toriano Perkins
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8/2/2026 12:00:00 AM | Google
★★★★★ Laura Gallemore
Love the customer service. I had the pleasure of meeting a new member of the service team she is very nice and professional. I Love the working relationship with her and Paul. | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Rickey Brooks
Great service. Very professional people and on time attitudes. Highly recommended to others. | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ rita lewis
Best service I've ever received at a dealership. They kept me updated, washed the car and walked me out to it. Highly recommend | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Jennifer Kinsey
The staff are very polite. Their service are very prompt. Their waiting area is very comfortable. | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Glynda King
Everyone I dealt with were very nice and helpful | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ AM
Drove all the way from Lithonia Ga to purchase a used GMC. Alonzo was awesome | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ SHERIKA HILL
I have a 2013 Audi A7 which I have had for 1 month and a half.went to the dealer ship to get an oil change on Saturday and was told that they only have one technician and that he could not do the oil change on that day. I told the gentleman that my oil light had came on saying I need 1 quart of oil. The gentleman said that he would t | Read Full Review
8/2/2026 12:00:00 AM | Google
★★★★★ Barry Hooper
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7/2/2026 12:00:00 AM | Google
★★★★★ Michael Burns
Great service. Good communication. Overall a great experience. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Angel Graves
Come on in to see Anthony U @ Volkswagen of Macon, Ga. He will get you riding today. There is no hassle just everyone working hands on to get you riding. Please go see them today. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Kevin Houck Jr
Love the friendly service I receive at my local Macon Volkswagen dealership. Easy to schedule my appointments and welcoming atmosphere while I wait for my car to be serviced. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Dwyatt Creamer
These guys were outstanding! I haven't had a dealership be this kind and care about my business, maybe ever! Super impressed! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Matt Howard
Great experience buying a Subaru. Yersha will take care of you! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Steven Wilkie
I just purchased a used 2018 Subaru Forester I found initially off of Autotrader from Volkswagen of Macon. Their salesperson Yersha was excellent, answered all my questions, showed me other options on the lot, and had a great personality! Thank you Yersha! The rest of the team was very nice as well. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Sharon Poythress
Paul really looks after his customers and I appreciate the good work completed at Volkswagen of Macon. They even washed my car and cleaned out under the hood. Always a job well done! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Shatorrica Barnes
I recommend Gianna Hernandez …. she's an excellent and amazing seller. Her welcoming spirit will have you super relaxed and open . I felt extremely comfortable while she was assisting me. The most very professional sales woman I've encountered and she's were very detailed when it came to explaining everything to me about purchasing | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Jessica Gibbs
I had the best first buying experience! Yersha came in on her day off and walked me through the whole process. She really is the best! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Nicholas Reina (Revian)
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7/2/2026 12:00:00 AM | Google
★★★★★ Kai Brand
Ms.Yersha is amazing and honestly is the best salesperson. You tell her what you need and want and she will execute it!!!!! She helped my lovely mother into a 2026 Tiguan! We are so grateful for her and her team!!! Make sure you stop by and check her out! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Erin King
Yersha Billingslea was so easy and friendly from the first call! Seamless process buying my son's first car. 10 out of 10 recommend. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Athea Vanzant
Great service! Professional, courteous, and attentive to what I wanted and needed. When you go here, ask for Anthony Underwood. I was very impressed with how he listened to my needs and didn't force me into anything like most car salespeople do. He has my respect and I'll definitely be back for my next car! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ DEE (Walkins)
Yersha & Anthony Are 2 Great People They Were Understanding And Very Friendly. They Made It Possible For Me To Drive Out In A 2026 Jetta Volkswagen. I Definitely Recommend Them And This Dealership. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Reginald Simmons
Paul and the staff at VW was excellent servicing my Cross Atlas | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Wes Maddox
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7/2/2026 12:00:00 AM | Google
★★★★★ MeaganRena_
Anthony has been extremely helpful throughout my car search. He has been patient, knowledgeable, and responsive to all of my questions. He took the time to understand what I was looking for and helped me explore options that fit my needs and budget. His professionalism and customer service made the process much less stressful. I appr | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Kailey Crowder
Prem Patel was amazing!!! He was so nice and helped me every step of the way!! I am recommending him to everyone!! He was there every step of the way with me and very helpful! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Molly Beasley
Great experience. Got the car repaired in a timely fashion. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ charlotte mascaro
Cort has been very professional since the first day with our vehicle from Jackson Automotive. When it was time for my first service, he explained what will take place, made sure we had a courtesy vehicle and kept me updated. This dealership has the best customer service. Thank you Cort!!! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Martha Danvir
Just had couple of recalls done and Paul was amazing, very helpful and fast and efficient (6-2026) Just bought my first ever brand new car and I can thank Nic Raines & Joshua Carter for all their help & kindness. It was an awesome experience working hard to get their help in getting this 2025 Volkswagen Jetta. Highly recommend you c | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Angela Soles Harris
Great experience with my 2026 Atlas purchase. Prem was amazing to work with. I was in and out within 2.5 hours | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Christazia Watkins
I had the best experience finding a car. Anthony was very helpful and eager to help me. He was very informative and knowledgeable about what I was hoping to find. I was very impressed by his work ethic and understanding of exactly what I was looking for. I will definitely be requesting his help in the future. Thank you Anthony for al | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Gary-Anthony Baker
Very good and professional best service Check in employees Gary baker | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Arlette Cross
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7/2/2026 12:00:00 AM | Google
★★★★★ Renada Bonham
If you're shopping for a vehicle from here, ask for Anthony! He's professional, personable, and always treats people with respect. You'll be in great hands! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Bunny Wardlaw
They are absolutely the best! Letty. Adam and Paul stayed with me until my car was ready. Took me to get a rental and were top notch professionals. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Joshua McMillan
Working with Anthony has been one of my best car buying experiences. He's patient, kind, hardworking, and driven. He made sure all of my request and requirements for my car buying process was understood. The car buying process can be overwhelming and stressful. Anthony made sure my experience in car shopping has been stress free. #G | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Bethany Davis
I bought my 2022 Jetta from Volkswagen Macon four years ago and have been servicing my car here since moving to Macon three years ago. So far, my experiences with the service department have been fantastic. At my most recent routine maintenance they discovered I had a major repair that was needed and Paul acted quickly to make sure t | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Shaneeka Smith
Best car salesman is Anthony I've ever worked with! Honest, professional, and easy to talk to. He made the entire process quick, smooth, and stress-free. I highly recommend Anthony to anyone looking for a new vehicle. Thank you for the excellent service!Thank you Anthony ???? | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Charles Rozier
I'm grateful for the attention and service received during my visit. I was mostly impressed by my service advisor keeping me advised and aware of any delays during my wait. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Rashawd Ford
I was searching for a car and had several workers overlooking me. However, Anthony came out to greet me and provided exceptional service. I'll definitely be returning to purchase a car from Anthony. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ La Resha Marrow
I recently bought a 2026 VW Tiguan from VW of Macon. The process was lengthy. It began at 9:14am on the 22nd of June, and was completed around 3:30pm on thee 23rd. There was also spotty communication. I'm a texter and was told to send texts and most of the time it was replied to hrs or even a day later. I was told my temp tag was goi | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Cailin Metts
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7/2/2026 12:00:00 AM | Google
★★★★★ keerthi
I visited this dealership to look at a vehicle and was given pricing numbers to review. I explained that I wanted to take the information home and think about it before making a decision. A manager came over and told me that these were the numbers and that the deal was only available that day. When I said I still needed time to revie | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Rahul Dabi
I walked into this dealership ready to buy a car, but left without making a purchase due to the way I was treated. I felt pressured to commit immediately and was not given adequate time to review the details or ask questions. Customer service should be based on trust and respect, especially for such a significant purchase. Unfortunat | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Rachel Theriault
I had an excellent experience with the service department at the Volvo Dealership in Macon, GA. I needed assistance programming a new key fob, and the entire process was handled professionally, efficiently and with great customer service. Cort was knowledgeable, courteous and took the time to explain everything clearly. The waiting | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Vickie Dahlman-Anger
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6/2/2026 12:00:00 AM | Google
★★★★★ Matilda Carter
The garage and waiting area are very clean and comfortable. Service is professional and efficient. My car was also rinsed and vacuumed. | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Leslie Parish
I had a very bad experience with Jackson Automotive in the past and was initially afraid to even come back as a customer. However, this all changed when I purchased my new Hyundai Palisade with Volkswagen of Macon this past week. Yersha and Alex both really stood out to me, with great customer service, and made the car buying experie | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Clint Rogers
Yersha has been excellent and completely taken the stress out of the new car journey. Promotion when? | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ J. Carroll DeShazier
Irvin Aquino is the absolute best salesman. Thank you so much. Excellent service and communication. | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Corey Deberry
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6/2/2026 12:00:00 AM | Google
★★★★★ Cristóbal Cac
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6/2/2026 12:00:00 AM | Google
★★★★★ Alice Ulmen
Great job, timely return of my car and Cort Is very knowledgeable and professional | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Katrina Lewis
Anthony is the BEST salesman there is. I called first thing in the morning and he returned my call with a final price on a car. No back and forth just straight to the point. If you.visit this location, please talk with ANTHONY!!!!! | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Matthew M
Great experience with VW of Macon! Thank you for all your help in getting me back on the road with my 3rd party warranty. I know it was a pain for everyone to coordinate the coverage, but so appreciative that I have a car that runs. Big thanks to Paul and Jennifer in the service department for all your help! | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ CAS Technology
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6/2/2026 12:00:00 AM | Google
★★★★★ David Greczylo
If you come here because of True Car just know that the price is not accurate. They add $2995 for “Jackson Advantage” to every car. So it's your “Not True” Car price. Other than that it looks like a nice small dealer. Sorry they don't budge on $2995 for a “coating, loaner car, car wash at service, and lost key replacement”. | Read Full Review
6/2/2026 12:00:00 AM | Google

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