VWServiceDeals.com main logo, homepage link

Refine Search:

Return to complete listing of VW Service Departments

Village Volkswagen of Chattanooga

Village Volkswagen of Chattanooga

★★★★★(327)read reviews
6001 International Drive, Chattanooga, TN 37421
(423) 933-3632 Ask About Our Service Specials!
Schedule Service
  • Service Offers
  • Get Directions
  • Go to Website
  • Tire Store

Service Offers

  • View
    $5 Off Front Wiper Blade Replacement*Click Here for Details
  • View
    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter*Click Here for Details
  • View
    $129.95 Oil and Filter Service*Click Here for Details
  • View
    No Charge Battery Test*Click Here for Details
  • View
    $20 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
  • View
    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
  • View
    $20 Off Set of Four Tires*Click Here for Details
  • View
    Enjoy SiriusXM in your Volkswagen and on the SiriusXM appClick for details
  • View
    VW Service Credit CardClick for Details
  • View
    Get a $100 instant rebate 5 Click Here for Details

Map & Directions

Submit

Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed
Image slider photo 0
Image slider photo 1
Image slider photo 2
Image slider photo 3
Image slider photo 4
Image slider photo 5
Image slider photo 6

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service
VW engine air filter being changed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
Check for Recalls

Customer Reviews

previous
next
  • ★★★★★ Pierceton Mazell
    Charlene always goes above and beyond for all my service needs. | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Donnie Scott
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Amie Austin
    The service department at Village Volkswagen is truly exceptional! Even after moving from Chattanooga to Mississippi, I still make the 5-hour drive back for routine maintenance. I trust the staff completely and appreciate their honest advice. The video recaps are a fantastic touch, making it easy to understand what’s happening with m | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Teresa Earls
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Kaulin
    Great experince, lovely people. | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Peggy Jennings
    Court made the process seamless. He also suggested a better tire for my s3 . Thanks Court | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ David Smith
    You did not get my tire pressure monitor working other than that you guys and gals are the best, I could not believe the quick service i received, and the video was awsome. So if I get a.low pressure I dont know it, I just wish it worked right maybe soon I could get it by and show you that it does not show any tire information. Than | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ charlie harvill
    Very polite and quick | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ LaCondra Mason
    | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Shepherd
    Excellent Service.! Made an appointment and I was in and out within 20 minutes.! As always, Great customer service.! | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Bradley
    | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Jay
    Long service times, inaccurate, and bad customer service. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Abigail Fitzgibbon
    I took my VW to their repair shop after some issues. After waiting for multiple hours, I was told by a salesman, Dakota/ "Cody", multiple parts including battery and alternator needed replaced and provided a quote sheet. After determining that I only wanted the battery and would monitor my vehicle for issues, they provided another qu | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Abi Fitz
    | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Abigail Fitzgibbon
    I took my VW to their repair shop after some issues. After waiting for multiple hours, I was told by a salesman, Dakota/ "Cody", multiple parts including battery and alternator needed replaced and provided a quote sheet. After determining that I only wanted the battery and would monitor my vehicle for issues, they provided another qu | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Clay Shrader
    Charged my coworker over 500 dollars to replace a battery and then it came loose after only a few weeks. Wouldn't bring a bicycle here | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Linda Farnsley
    It is easy to make a service appointment online. My oil change was quick and the customer service was great! | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ william sprinkle
    N/a | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Fabian Hernandez
    | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Harvey Sparks
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ FENG GUO
    Great experiences working with them. Jaylen was super helpful, professional and efficient during the whole process. My wife is happy about her new car! | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Billy
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Joshua Ray
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Junior EVANS
    Super nice people | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ marcio TA
    | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Sue Hultgren
    | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Jazmine Slone
    Very fast and even washed my car for me! | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Dekota Nichols
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Belinda Maxie
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Doug Wooten
    The customer service was good the wait time was short. The only complaint I have is I think for $180 a tire rotation should be included. Other than that it was a good experience | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Steven Nelson
    Great service | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Rehn
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Dan
    Excellent service, took care of my recall fast and did a great job. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ William Lee
    Great service. A+ | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ jacqueline kennedy
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Cheryl Hamrick
    It took several tries to get the rep to return my call for a recall, but was able to get an appointment within a week and the service was done in the time promised. Friendly staff | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ T E
    | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Hale
    Great customer service! | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Bell
    VW of Chattanooga has excellent customer service and they are very thorough with their vehicle maintenance. They sent me a video of the inspection they did on my vehicle and noted any issues they found. | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Gene Bakker
    Quick and complete service. I wasn’t sure just taking it on for my 10k service would be quick, they took me right in and finished up quickly. Always friendly service staff too. | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Guilherme Abreu
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ LMG LaTeel
    Very experienced sales personal. Ms. Chanel went over & beyond to help my daughter & I with her very first purchase of a vehicle. I highly recommend if you’re in need of a car, go to Village Volkswagen of Chattanooga and ask for Ms. Chanel she will take care of you. | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ David Rose
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Fox
    Very friendly. I wish they had more clear signs as to where the service garage is. I drove my car into the wrong garage but they were so nice about it and helped me directly from there. They walked me where I was supposed to go and got me all set up. They were actually really reasonably priced too. I’m from Chicago and it was way che | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Cecilia Singer
    They always do an exceptional job taking care of my vehicle! I can always trust that they will figure out any issue! They work in a timely manner, have a wonderful waiting lobby, and all of the staff are friendly and welcoming! If you have a VW I can only recommend using them because they know what they are doing and do it well. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Kelley Brown
    I was in and out within 15 minutes. My car washed and inspection all clear. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Elías E. Alarcón M.
    | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Mark Mclenithan
    Excellent VW service center. Fast professional technicians to meet all your service needs. Definitely will be back. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Brittney Worley
    Arvin and Noah were wonderful to work with. The process was was easy! Highly recommend Village VW! | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Tom Jones
    Quick scheduling for service. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Marina Musiyevich
    God oil change without any issues | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Jones
    Lynn Wood was an exceptional sales woman, very knowledgeable made me very comfortable i am 100% satisfied with her help and knowledge and my new car | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Mingola
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Patty McFarland
    Very fast and friendly service. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ David Gonzales
    Always great communication. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ William Smith
    Fast and quality work. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Shannon Hart
    Always great service! | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Ulisses Lourenço
    | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Julian Otterpohl
    | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jay Roberts
    They are attentive to your vehicle's issues, your financial situation and to seeing your vehicle is repaired to exact specifications and prime operating order. It is a premium price with a premium service. They are always fun to talk with. My Jetta is my most favorite car I've owned to date. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Joyce Gardner
    Really appreciate the service and communication! Special thank you to Dakota for scheduling an extra service while my car was there and providing me with all my contract information. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Rebecca Blaesing
    | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jeremy Brown
    Great service and quality! | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Joe Nivert
    | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Jim Fortuno
    Lynn is a great sales lady. Love my Tiguan. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Molly Heusinger
    | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Mary Wilson
    Kevin and I cannot thank the team at Village VW of Chattanooga enough. Spectacular service and amazing customer service!! We were staring down warning lights at 4:15 pm at least 1 hour away and their service department closed at 5. we live in Michigan and needed some help. Brandy Vaughn, Patrick Thompson , and Brandon Perry stayed op | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Wanda Lyda
    Great service department. We love our Passat and Village VW keeps it updated on service. Friendly staff. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Natalia Egido
    | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ William Aiken
    Exceptional in all respects. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Randal Martin
    Always pleasant to deal with Village VW. They never try to unnecessarily upsell services. Great bunch of people. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Melvin Bowen Jr.
    I would like to thank VW for the fast turnaround of fixing my daughter's car in a day instead of the 3 to 4 days they previously had said. You really amazed me. Someone that cares. Thanks a million. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ tammy miller
    | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Julie Young
    The team at Village is very professional and responsive. They have serviced our daughter's car multiple times. We are out of state and appreciate the quality of service Village provides. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Hayden Watson
    Recently bought a Golf GTI back in June 2025, this dealership was nice to work with. They showed me the cars first and let me find the one I liked. Some dealerships want to run credit before you even get to see if awesome stuff, and I appreciate that. They were also transparent about the add-ons like the extended warranty, I wasn't l | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Noah Turner
    Very professional and very quick. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Kimber Watson
    | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Nicholas Barnes
    Excellent customer service and explain the process and vehicle extremely well. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Brandi Jordan
    | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Denice Rowe
    Our first time with a VW and we are pleased with the easy process without pressure and stress! We love our new Atlas Cross Sport!! Christian was super to explain all of the features and help us set up my app! Robert helped us get the price and payment plan to our satisfaction too! Bonus, we have a beautiful new SUV made in TN!! | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Annie Finnell
    Always a good experience at Volkswagen of Chattanooga from start to finish! | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Mark Jackson
    Very good experience. In and out in a timely fashion. Nice and pleasant waiting area. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Phillip Brockwell
    We have been using Village VW since we purchased our Atlas Cross Sport. They deliver excellent service and thoroughly explain everything they are doing and what the condition our VW is in through the Service Videos. We are 110% Satisfied with their Abilities and Service! | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Bugra Zengin
    I purchased my car in Pittsburgh but have been living in the area for the past few years, and I’ve been bringing it to Village Volkswagen of Chattanooga for service for about 3 years now. The team has always been friendly, professional, and efficient. They make the whole process easy and stress-free every time. I would definitely rec | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Bryan Jones
    Everything was amazing! Top notch service! Thank you! | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Chris Hankins
    Great service for oil changes timely and no appointments needed | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Travis Boyd
    Great service fast as always. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Danielle Bryan Nelson
    Service was efficient and fast to replace the recalled airbag. However my car wasn’t washed due to “body damage.” I would’ve liked to have been asked if I still wanted my vehicle washed. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ tracy taylor
    James was great. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Mora
    Service at VW Chattanooga was outstanding and super fast | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ John Gadd
    In and out for oil change in. 30 minutes | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Aaron Henry
    Service was friendly, quick, and top tier. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Bincy Jinu
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Brady S
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Ethan Strong
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Rodriguez
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ samantha derrick
    Chanel was amazing! Made the process so easy and stress-free | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Cintly Guzman
    Every time I go, I get fast, but professional service. This Saturday specifically, the person at the front desk was slammed, but he still treated everyone with a smile and friendliness. He took the time to explain all the results of my 20k mile service thoroughly. I also got a video from the mechanic while it was in service explainin | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Tiffany adams
    Great customer service all around! Everyone was extremely kind and understanding with a toddler running around. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Jeremy Lawson
    Very professional. Clear communication on what issues were found and how to address them. I was not pressured to complete any unnecessary services. The work was completed in a timely manner. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ RB Henderson
    Very professional & quick. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Mike Bruesewitz
    Great as always. Friendly and prompt. Fair pricing | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Jason Brooks
    Great experience and help | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ James Webb
    Service advisors were helpful, but the engine was overfilled with oil by at least half a quart. Warning message advised not to start the engine, and to call the dealership. Since there is no service on Sunday. I spent half the afternoon finding the tools and pumping the extra oil out through the dipstick tube. Not my most favorite wa | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ lesley scotton
    | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Christina
    | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Tom Hill
    Always a positive experience when I bring my Volkswagen here to be serviced | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Juliet Williams
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Chris Drake
    I always appreciate the thoroughness of the technicians and superior customer service of the service riders. While it is never fun to spend money on repairs, sometimes costly, the team a Village Volkswagen makes it predictable, transparent, and most importantly honest. I appreciate the relationship and the solutions they offer (repai | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Debbie whatsinthat
    They have taken great care of this little gem for many years! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Amber Gardner
    Quick in and out thorough service with a smile | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Suzi Hensley
    Always try to be helpful, fast and efficient! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Logan Stephens
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Sean Mathis
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Green
    I have specific instructions when booking my appt, them was told something different than what was discussed when the appt was made. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ tom bress
    I purchased a used vw from another dealer with a third party warranty. Discovered a mechanical issue and Village VW treated me fabulously. Charlene in service, is a superstar going above and beyond what should have been expected, dealing with the warranty company and keeping me informed on everything through out the process. When th | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Summer Knott
    | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ willie graves
    I am very happy with the people at vw | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Harbison
    Always have a great experience here, Dakota and Charolene always take great care of me and I trust them with my Atlas. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Gay
    Absolutely over the top in service Charolene smith is one of the best service advisors I have met I love our Volkswagen and when I’m ready to buy a new one, I’m definitely buying it from this place , awesome people | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Michael Lunsford
    Very thorough and quick with there service | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Karen Cristina
    | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Marilyn Bishop
    Came in to have passenger brake light replaced. Love the video they shared with me via text of all other issues with the car. Overall experience was very pleasant. | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Zac S
    Chanel was fantastic! She helped me get an amazing car I really needed at a price that was comfortable for me. The manager that assisted us was great as well. 10/10 would recommend | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Handal House
    | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Rose
    Service was exceptional, yet when quoted a price and service was completed, the bill included "shop fees added for replacing wipers?" I suggest this is why some do not use car dealers for maintenance. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Reece Genter
    | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Gregory Minnaar
    | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Kristina Rodriguez
    I take my VW to get serviced for whatever it needs and the staff is always friendly and takes care of whatever need I am there for. Always pleased with my visit. | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ John Breitbach
    Brandy was GREAT! | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Dakota Allen
    Very friendly and faster than last year | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Newman
    | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Hailey Alexa
    | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Jay
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Wendy Jensen
    Volkswagen is good to keep you informed of what they are working on with your vehicle and when they expect it to be ready. We love our service representative Dakota. Always professional and kind. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Gary Burger
    Mission accomplished as expected | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Riki Doss
    Always courteous and respectful of my time. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Peggy Hitt
    I like the way Volkswagen village helps people with vehicles in tough situations I thank the people of Volkswagen village for all their help with a car that's durable in other wards I love my car thank you again! | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Frank Breazeale
    Thank you. Always polite and helpful. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Natalie G
    So happy with my new car purchase! Jaylen was amazing to work with and the process from beginning to end was so easy. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ B J
    Easy to schedule and very fast 20,000-mile service. I waited at the dealership, and my car was finished in about 30 minutes. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Goertemiller
    Customer service is friendly, but be prepared to double your wait time from what they tell you. They have stopped vacuuming the vehicles, which is disappointing because their prices are sure high, and it still says online that they clean the vehicles. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Ebbie Pell
    Friendly staff, timely appointment options, a video of completed service, a complimentary car wash and great communication the whole time! Im so impressed and will be back. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Ward Wilson
    Smooth and quick service, outstanding communication. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Tena Cody
    | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Danny Hesterly
    Walked in on a Saturday to get my oil changed in my VW Atlas. It was fast, painless, and the service technician sent me a video of the progress… overall it was great. In and out with plenty of hours left of my day and that’s what you want… especially on a weekend. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Apolo Barrios
    Great Great Service and very fast! | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Brad Mccartney
    My daughter is in Chattanooga I’m in Alabama. I can say with conviction through my 4 decades experience as a used car sales manager in the retail car business. The service department at Village Volkswagen of Chattanooga are in my opinion absolute top tier. Both times my daughter has had an issue with her Beetle I’ve been in contact w | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ James Langkamp
    worked with the sales staff – Lindsey in particular and she was great to work with | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Rhonda Hall
    The service department is great and they have been very accommodating. We live in Dalton so it’s tough for me to get there before the service dept closes. They let me pay over the phone and I pick it up from the sales dept. The entire staff has been wonderful! | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Maggie Blair
    As always, Village VW made it so easy to buy a car. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Ken Jordan
    Extremely fast and friendly service.Replaced head gasket radio and changed oil on vehicle.Within just a few days.2023 Vw Taos. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Diane Miller
    The Service Department ordered hubcaps for me and also did an oil change and filter replacement. They are thoughtful and efficient and explained future items that will need to be taken care of. Great Service | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Ernest Wooten
    | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Ana Moore
    The service department is always kind, fast, and efficient! So happy I bought my car here and even happier to be a returning customer. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Ron M
    Quick, reliable service | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ J Graves
    I always get taken care of when I get service here. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Grady Phillips
    Lynn Wood was amazing to deal with! Such a great experience | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Fetty
    Pierre was great. We told him my wife wanted to check out some cats to decide what she wants even though we wouldn't be purchasing for a while. He showed us various models and we did a test drive. He wasn't a pushy sales guy, zero pressure. That is exactly why we will be reaching out to him when we get ready to make the purchase. Awe | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Megan Horne
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Dion East
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ kevin yuan
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Lowe
    We purchased a certified preowned Atlas from here. We had a great buying experience through Village Volkswagen. We have taken the Atlas in a few times for service, and they have been nothing less than excellent. Their service department is top notch. They even offer a courtesy shuttle service. They not only dropped me off at home wh | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Angela
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ dawn zimmerman
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Nate Tucker
    Another round of great service without pressure to buy additional things. ???? | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ sherry dalton
    Always friendly, and sends video of the work done. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Robbi Statham
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Combs
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Rochelle Beene
    Staff is very friendly and professional. Fast service. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ pjblazek
    | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Marina Peshterianu
    | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ sherri Hazard
    Fast professional service | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Craig Latham
    | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Alethea Bonner
    | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Ashly Bulat
    Brought my Jetta to be serviced here, had an oil leak and needed to replace a sensor. I stayed in contact with Dakota who was very responsive with my request for updates. When I picked up my car they washed it and filled up my gas. Will definitely be bringing my car here for any future repairs. 10/10 service. Thank you guys so much! | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Chris Wood
    The entire experience with Volkswagen service has been awesome everybody there seems to want to do a great job and satisfying customers needs. However, this is the third time my car’s been in for leaks. I hope they’re fixed this time. | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Brooke Myrick
    | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Mack Moss
    | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Jian Huang
    Bought a brand new car from Village VW last January and just bought another brand new car from them a year later. Great price, great selection. Their people are great too, buying from Village VW was consistently the easiest car buying experience ever for me. They are efficient, professional and straightforward. I'll have no hesitatio | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Vicky Khan
    | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Mary Sparda
    Great service department | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Mollie Russell
    Haven’t had any issues yet! Always excellent service!! | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ eyane bush
    Good service | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Robson Godoy
    The team is very knowledgeable and ready to answer any questions. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Condra
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Michael Allen
    In and out quickly. Friendly staff. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Simone Black
    The most rude men I’ve ever encountered in my life. Wouldn’t let me test drive because I did not want to buy a car THAT day! I understand if you do not want to “waste mileage” when you know you will not be making a sale. However, what you do NOT do is look someone in their face and say “My men get paid by the sale, not the hour, so i | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo joyner
    The staff was very efficient throughout the whole process. Nice and very helpful. Thanks village Volkswagen! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Sharon Cummings
    | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Kevin F
    They were professional from beginning to end. Speedy service!! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Haley Walter
    Mr. Bryant is a piece of actual work. A sorry excuse for a manager and an embarrassment to this establishment. A little lesson in sales, Mr. Bryant. If someone is curious about a car but not making a same-day purchase, let me explain something since it’s obvious you missed the fundamentals somewhere along the way. A customer who is | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Hensley
    You guys are always fast and very friendly | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Brenda Leavy
    Efficient and came back running nicely | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Ciara Leigh
    Fast and convenient. Good service and I love the videos that explains the process and suggestions on what will be needed . | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ M S
    I love Village Volkswagen of Chattanooga. Everyone is so nice and the waiting room is clean and comfortable. And I love that they send you videos of what's being done to your vehicle. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Josh Wells
    When the dealer 5 miles from me couldn't fix my issue, I drove the 115miles down. I was kept up to date and provided a loaner for what turned into a quite extended service due to logistics and another dealer's mistake. A couple week later and all is good. Very happy to be back in my car and after dealing with my local dealer a couple | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Sam Houston
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Lofgren
    My lease car 10,000 mile service was great. Only 45 minutes but enjoyed a drink and snack while I waited. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Jimmy Collins
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Betty Bearden Whitley
    Great service and great seating area to wait on service. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Ray Wilson
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Chris Nix
    I have received excellent service here from when I purchased my ACS in January 2023 and every visit since. Recalls and service issues have been handled in a timely and professional manner by the team at Village Volkswagen | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ edis krnjic
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Shelley Morrow
    I always have a positive experience when working with Village Volkswagen. Charlene in the service department makes scheduling and having routine maintenance completed easy. I really enjoy that the mechanic sends a video update informing me of all of the repairs made, and what was inspected or problem areas I need to know about. Great | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ MOLLY GADD
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Sherry Shroyer
    We have been taking our 2018 Atlas to this dealership for service since our purchase. The technicians are knowledgeable and keep us informed of the progress during our wait. There are plenty of snacks and drinks, WiFi, and clean restrooms available while we wait. The payment desk personnel are friendly and helpful acknowledging that | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Novella Miller
    Charolene takes great care of her customers whenever they come in for service on their vehicles. She is very honest, personable and helpful concerning what you need or don’t need to be repaired on your vehicle. Tops in my book-from the time I first purchased my vehicle and met her when I bought it in for service until now! (Many, man | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ John Critchfield
    Fast and efficient service. Dakota did great. Very polite. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Dee Johnson
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Ash Robillard
    amazing and quick experience! Arvin is a great salesman! definitely recommend getting a car here! | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Maura Leming
    they were all very helpful and nice. they fixed my car and did everything i asked. they’re awesome! they even sent me a video update on my car | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ noe fuentes
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Holger Dressel
    Very fast service and friendly treatment | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Tammy King
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Christen Afanlete
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Rayner Edwards
    Mostly a very positive experience. Checkout took much longer than anticipated. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Morejon
    I was promptly greeted by the friendly staff at Village Volkswagen. No waiting, got right in. My service manager, Dakota Dillard was exceptional, clearly explaining the scope of work and keeping me informed throughout the repair process. Unfortunately, I received some bad news which resulted in a more costly repair than I had planne | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ deshawn moody
    The sales department from sales manager to sales person really didn’t seem like they was interested in selling me a vehicle they didn’t seem to want to try to work a deal until after I mentioned that I was going to another dealership that was willing to work on the final numbers that Village VW didn’t seem to want to do. Don’t get me | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Anne Walker
    I was in and out in less than an hour for my oil change and tire rotation on my ‘22 Atlas…my favorite car I’ve ever had (and I’ve been driving since 1973)!! | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Dan McCarron
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ puskur kruthika
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Delmon
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Alaina Boggs
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Tim Chakwin
    The service department is fast and friendly. The video walk around and summary is super helpful and transparent. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Barbara Bell
    Excellent, friendly service!! | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Allyson Blaylock
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Johnson
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Kim Taylor
    They are friendly, fair, and honest! They will always get my business! | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Bobby C
    They were fast in providing maintenance care for my car. They explained what my car needed. They allowed me to se a coupon online to help with the cost. I recommend Chattanooga VW for your VW needs. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Michael Holland
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Betty
    As always, the service was fast and efficient. The employees of the service department are friendly and professional. The mechanics working on my car are the best. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Paul Cloutier
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Gary Glover
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Maddie Jenkins
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Maria Gaines
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Mike Smith
    Our salesman, Tony, was great to deal with. Sale process was simple and up front. Didn’t take much time and financing was quick as well. Great experience. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Mary McDonald
    I just moved to Chattanooga a month ago and had an issue with my emergency calling system. I called Village Volkswagen for an appointment, and they were great. Brandy kept me updated and after the repair was made, I was sent a video of my car showing everything working again. Nice touch! I felt welcomed and confident that my Taos wil | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Douglas Brown
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Scott P
    I've had our vw serviced by this dealer from day 1. Service advisors have always been great, timeliness of appointments very good, waiting area with wifi, snacks, TV make the waiting so much better. I've also used their shuttle service on occasion, very courteous and pleasant. This most recent visit was for 60K maintenance, also o | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ David Banks
    Great service as always! I love the video | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Mark Shartle
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Mindy Timmons
    As always - fast and courteous service! | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Frank
    Very good work....just expensive | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Thomas “unkasmitty” Smith
    Great people, I haven't done business with another dealership in 25 years and I never will. Lynn, Jeff and Robert are always at the height of professionalism. | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Demetrius Jackson
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Kotz
    Brandy is an excellent customer service representative and the drivers who took me to the mall and picked up were very nice. My Atlas is the 2nd car I’ve bought from Village Volkswagen and I couldn’t be happier with the car and the staff! | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Timothy Higgins
    Made time for me and super nice people to make my wait excellent | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ brandy latest update monecraft
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Steven Nelson
    Great service | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Criss Grant
    The service team is always professional, kind and courteous! I haven't purchased a vehicle anywhere else in nearly 30 years. | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Michael Owens
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Brenda Eason
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Lil Silva Sisters 2.0
    Easy and quick. Great people, always welcoming, plugged our tire, thankful for the service | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Emily Adkins
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Chanel Scruggs
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Isaiah Young
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Laurie Bergholz
    Christian was knowledgeable, helpful and very friendly. It was a great experience | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ William DeMars
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Muina
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Harold Owen
    Excellent. They fixed the problem in no time | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Kyle Reece
    Great experience very knowledgeable | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Aida Abigail Salinas Hernández
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Kristie Lively
    Amazing customer service! The service department went above and beyond to assist us! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Juan Martinez
    Brought my 2012 Golf R to the dealership for a brake inspection and brake fluid flush. My advisor was informative and the technician (Houston) took great care of the vehicle and was very thorough with his inspection. With under 28,000 miles on this car, I will continue taking it to Village VW for all maintenance and repairs. The serv | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ James Omodeo
    Went to Volkswagen an oil change luckily I got too busy and my oil changed fairly quick. I like the option. Watch video of your oil change in progress. The staff was fun and friendly. Chanel, it’s absolutely wonderful. That made me feel comfortable. We all had a couple of good glass. Great experience, getting oil oil change. When I | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Lockhart
    I’m currently in the process of searching for my next vehicle and recently stopped in to look at the Atlas Cross Sport. I had the pleasure of working with Jaylen as my sales consultant, and she was incredibly thoughtful and patient in helping me think through what I truly need in a vehicle and whether the Atlas would be the right fit | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Shirley Goins
    Thanks so much Chanel for all your help in our new Tiguan purchase. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Austinfowle03
    Brandy was awesome in service | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Laura Watkins
    The staff in service were so helpful and kind from the minute I called to schedule my appointment for service thru the arrival and check in of my service appointment. The waiting area was clean, comfortable and stocked with cold and hot beverages and snacks. Once my vehicle was finished the service rep came to me and explained what | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ brenda sadler
    Oil change…folks were kind and quick. Making the appointment was a pain though | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Luke Falasca
    Buyers - be careful, their sales people are very misleading. When I bought my car here a couple of years ago, they sold me the warranty that was explained to me as covering everything bumper to bumper including electronics. Sounds great. Except, every problem with your car they always manage to find a way for it to be a problem wi | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Philip Keel
    If i could go lower on ratings I would! This is the most unprofessional and lousey service center Ive ever been to, the car in question has terrible shifting and transmission issues, after questioning these issues and bringing to their attention that they sold me a junk car they kicked me off the property. Ive been very dissapointed | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Justin Keel
    Told me nothing is wrong with transmission but it jolts and got kicked off the lot for calling a car a lemon if this tells you something please take your car to Knoxville | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Justin Keel
    Sold my wife a car had multiple problems and didn’t want to fix | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth Lewis
    I DO NOT RECOMMEND VILLAGE VOLKSWAGEN OR THE 2025 TAOS. I am currently leasing a 2025 Taos from this dealership, and it has unfortunately been a nightmare! A month after leasing, the vehicle started leaking coolant and was undriveable, so I had it towed to the dealer over labor day weekend. They happened to be closed the whole week | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Jenny Johnston
    Arvin is a great sales person and was very knowledgeable. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ john cicala
    Second time I’ve purchased from Village VW and both were fantastic experiences. Great people, friendly, helpful, and very knowledgeable about their products. Highly recommend. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Frank Jackson
    Staff is friendly and professional. Unfortunately, my warranty provider has turned out to be less than credible, and has led to frustration, but the folks at village have been helpful | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Peart
    I have bought numerous cars in my life, but this was by far the easiest, most straight forward, and pleasant car buying experience I have ever had. I was able to work out the entire deal via text before heading to the dealership. I live two hours away so it was imperative I not spend an entire day trying to buy a car. Jaylen was not | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Hank Prochazka
    First class operation. Village VW listen to our needs and met them without needless haggling or sneaky add ons. Quick easy transaction and the finance manager was awesome. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Valerie Gibbons
    Lynn Wood is the BEST! This our 3rd VW that we have bougt thru her | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Thomas S
    Friendly, helpful, and genuinely caring — the Village Volkswagen of Chattanooga team with Michael provided great and transparent service. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Garrett
    Chad Hood is the one to talk to! He made the experience easy; Thank you! | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Madeiros
    Our experience with Christian and the whole team was great. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Seong-Joo Jeong
    | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Randal Martin
    Great experience!!! Dakota has always been so helpful anytime I have called. He worked with VW and my parents to resolve an issue with their ID.4. My parents bought their car at a dealership closer to their home. Every time they went for service at the other dealership they would be pressured into buyiing add-ons. I have never felt | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Serkan Varol
    Not sure what’s going on with the sales department, but they’ve been very unresponsive. 1. In June 2025, I visited the dealership to purchase a new Tiguan SEL R-Line. I was told the vehicles were being held at the port due to a tariff update and couldn’t be sold yet (the funny thing is that the dealerships in Atlanta area had no pro | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Hill
    Chad, Jeff, and Sarah were absolutely wonderful to work with. I’m in love with my 2025 Taos. I highly recommend village VW. This is my second purchase from them and I’ll definitely be back! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Volodymyr Hladkyi
    Great service today at Volkswagen! Staff was professional, helpful, and efficient. Very satisfied with the experience. | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Hetzler
    Jaylen was great | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Dooner
    We ran into Reggie Harris when we arrived at the dealership. Reggie was great ! He took us out for a test drive and than found the vehicle we ended up loving . Reggie is a great asset and was very kind and patient in taking care of me and my wife . Thanks Reggie !!!! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Shannon Adams
    | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ DR “RevDoc” Fraley
    My wife and I have had two Volkswagens for the last 10 years and really love the service we receive at Village Volkswagen of Chattanooga . My wife was thinking about getting a new VW car next year because of the excellent service we’ve received from Village Volkswagen but they made us such a good dea we couldn’t pass it up. We are t | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Charles Simmons
    Take a drive to another city if you want a Volkswagen. | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Brenda Grant
    My husband & I were very pleased with buying our new car at Village Volkswagen of Chattanooga. Christian was our salesperson & he was very knowledgeable & courteous. Never pressuring but checked on us in a timely manner before buying. We can surely recommend him at Village Volkswagen if you need a new car! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Tony Walker
    | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Adina Williams
    | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Lynda Brudvig
    Salesperson Christian met us when we arrived at dealership and that started what turned out to be a pleasant car buying experience. We purchased a new 2025 Atlas (our second) and overall 4th vehicle from Village VW/Audi. Nicely priced vehicle, good value for our trade-in , and favorable financing terms. Everyone was professional a | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Gordon Rose
    Lynn Woods at Village Volkswagon of Chattanooga provided me with terrific service while I was trading in my car for a new lease on a 2025 ID4. The entire sales team was easygoing and they offered me several different payment options so that I Gould get the deal which fit my needs. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Lindsay
    Greatly appreciate Village Volkswagen and Chad Hood! Great service and worth the drive from Knoxville to get what we wanted! | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Justin Holland
    Lexi and team were fantastic to work with! This was my first Volkswagen and my first used car purchase in a long time. The dealership was prompt, professional, and very easy to communicate with overall, just a great experience from start to finish. I love the new car and feel like we got a great ride at an excellent value. We hadn’t | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Kowalewski
    Look at this girl !!!!! We are so incredibly Proud ?? She made her first Big Girl Purchase today !!!! Zero Help from Mom and Dad Joe has always taught them to make sure to pay their bills and keep credit good !!! She got her first Car Loan today she chose the Car all herself ?? Village VW of Chattanooga made it Happen for her an | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Tom Finnell
    In and out with efficient and friendly service. Highly recommend | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Carly Carruth
    Best car buying experience we’ve had. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Megalingam Thiruvarangam
    | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Bryant Artigas
    Best buying experience to date, highly recommend! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Nicholas Armour
    5 stars specific to the Service Department. Super knowledgeable service writers (Brandy was great) and listened to my concerns. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Sarah Richey
    My husband and I had the pleasure of working with Jaylen. She was extremely nice, professional, and personal. She made the decision very smooth and quick. We purchased a 2025 Jetta SE from the show room and they had us in and out within 2.5-3 hours, which is relatively quick for purchasing a car. They were very thorough and made sure | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Cain
    Was in the middle of a roadtrip and my check engine and epc lights turned on. I saw this place nearby on Google maps and they fit me into the schedule and had me back on the road within a few hours. I was really dreading the idea that I'd need to get a hotel for multiple days but they were quick and professional and very accommodatin | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ C. Ferrell
    I called Village Volkswagen about a car early one morning this past week. I got paired with a salesman named Christian. Christian was straight to the point, answered my questions directly, and was able to sell me a car over the phone from 160 miles away. When I showed up roughly seven hours after our initial phone call, the car was | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Efren uribe
    The best dealer,the best people,the best cars, I recommend them a lot. Totally satisfied!! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Robbie Cody
    Reggie was great and so was Chris in finance | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Leigh Anne Thurman
    Top notch all around! Fast, friendly and very competent! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ RONNIE HITCHCOCK
    | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Keith Mickler
    Very pleasant experience!!! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Bob Parker
    A bit disappointed. When I make appointments at my Ford dealer, I get there, and they fix my vehicle while I wait in their lobby. At VW, I made an appointment, but was told it was just to drop off. Really makes no sense, but ok.... VW will give you a ride. One way, and within 15 miles. I suppose that's ok too, but if you drop off and | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Trent Visser
    They looked me in the face and said they couldn’t change a headlight bulb. The bulb. Said it was “sealed” and the only fix was to replace the entire headlight housing for $2,200. Oh and the bulb itself? Supposedly $350. They couldn’t even tell me how to access it. No help, no effort, just a massive price tag and a straight-up lie. So | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Rob Young
    Thus far, I've leased two vehicles prior to the Taos from Village Volkswagen all three experiences have to good. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ NicoleZ Harrison
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Kim Morris
    Despite having a negative experience with our Audi sales associate we stopped in to look at a few different models to narrow down what we wanted. Michael came over and greeted us, he was so friendly and down to earth. We drove a car and fell in love. Between him and Chris in finance everything was so smooth. We truly appreciated Chri | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Rayfield
    Great Staff, friendly and helpful! Wonderful cars, and great pricing!!! A definite go to for any of your VW/Audi needs..???? | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Ed Perez
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Tierra Schoedel
    Lynn Wood was amazing! The most helpful, knowledgeable, and kind person I have ever talked to in sales. Everyone at VW was amazing and helpful. Highly recommend asking for Lynn Wood if you need help at VW! Overall amazing customer service and would recommend here to anyone that asked. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Laura Phelps
    Very helpful staff, great information and understanding. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Sandra's Perspective
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Tammy Scott
    Volkswagen does not car about you, buy a car that's all they care about. Had a alot of problems with my Atlas ,almost got me killed. Sent in information for buy back twice , each time they lied said they did not receive the information they requested. The first time I sent email with all records ,second time sent FedEx ,they still l | Read Full Review
    6/2/2025 12:00:00 AM | Google
previous
next
Bigger slider photo 0 Bigger slider photo 1 Bigger slider photo 2 Bigger slider photo 3 Bigger slider photo 4 Bigger slider photo 5 Bigger slider photo 6
of 7
close button
  • Home
  • Privacy Policy
  • Copyright © 2026
  • VWServiceDeals.com
  • All rights reserved
Do Not Sell My Personal Information