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Jim Ellis Volkswagen of Chamblee

Jim Ellis Volkswagen of Chamblee

★★★★★(302)read reviews
5855 Peachtree Blvd,, Atlanta, GA 30341
(770) 769-1885 Ask About Our Service Specials!
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Service Offers

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    $30 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $10 Off Front Wiper Blade Replacement3Click Here for Details
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    $25 Off Genuine Volkswagen Battery13Click Here for Details
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    $109.95 Oil and Filter Service1Click Here for Details
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    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter23Click Here for Details
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    No Charge Tire Rotation with Brake Inspection9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 7:00 PMTues: 7:30 AM - 7:00 PMWed: 7:30 AM - 7:00 PMThur: 7:30 AM - 7:00 PMFri: 7:30 AM - 7:00 PMSat: 7:30 AM - 7:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ Sergio Salcedo
    Ali was the best sales person ever. 10 out of 10, would 100% recommend. Nelson made me an offer i could not refuse with regards to protecting my investment, clear and concise pitch, transparent, explained things well, and knew what he was selling. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ John Jacobs
    Took my 2016 Gti in for a recall. Service was completed quickly and efficiently. Car returned washed. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Michael Day
    | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ James Weir
    Great experience at Jim Ellis VW! Quick efficient service with clear explanations of needed work after multi-point inspection. Very nice cafe & waiting area. | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ a
    Milo was the best salesperson I have ever worked with! | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Genesis Medina
    Kissy was great service :) | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ JAMIE GAINES
    Lionel was excellent & I was very impressed with the service. | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer is a good luck on M
    | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ M J
    | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Teyana Taylor
    Marcus was very helpful and thorough in what I needed for my vehicle. Thank you, Marcus. | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Cassandra Fredrick
    Went in to have a nail removed from my tire waited for.hours and hours. Service Representative was nice just the wait was crazy. | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Mr. D
    The service here is excellent! If you're getting your vehicle serviced at a dealer that's shady, make you wait all day because you have warrantied service, or will try and have you do a service that is totally not needed and ridiculous in price, go to Chamblee VW. Everyone from the techs to the salespeople are absolutely wonderful an | Read Full Review
    11/11/2024 12:00:00 AM | Google
  • ★★★★★ Kuan-Yun Huang
    Check engine light turned on, so I took it in to get it looked at. The person who helped was nice and they said that it is completely fine to drive; they just needed to replace a part. That took about 2-3 weeks. Brought it in to get the part replaced, and I thought that would be all. My check engine light turned on less than a week a | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ john allen
    | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Jordan Vaccaro
    Lionel helped me out with my oil change and recommended getting some new tires. He was very helpful and the dealership was very clean and organized! | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Venessa G
    My vehicle was well taken care of. I'm happy with my service. Rachel & the rest of the team was extremely helpful & knowledgeable! | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Kyle Jenkins
    Shy and crew were awesome | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ T. A.
    Everybody was professional, Miss D Harris is great at her job. Very very respectful and knowledgeable she kept in contact with me by text. Ive been with Jim Ellis Hyundai since 2009. Mr West Ellis treated me like family, that is just like Miss D. Harris treated me too. Im 78 and customer service is so important. I give Miss D. Harr | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Leticia Guadalupe Holguin Rubio
    Muy buena atención por Alex, nos ayudó demasiado en el proceso de comprar nuestro carro, definitivamente tienen que ir con él cuando necesiten comprar uno | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ adrian Vasquez
    Thanx so much Alex !!! Great service !!! | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Brian Williams
    Timely service and they took care of a part that was needed for repairs | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Genevieve Craig
    | Read Full Review
    11/8/2024 12:00:00 AM | Google
  • ★★★★★ Ania Rasheed
    | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Cory Fisher
    | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Chloey Long
    My experience shopping here was fantastic. Shy answered every question I had and helped me with the whole process while being kind and patient. It was smooth and fast. I will recommend him to everyone. He even personally delivered my Tiguan to my house which was a bonus! Thank you! | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Claire Waliczek
    This dealership really has their stuff together! While a bit confusing to find the right spot, everyone there was super helpful and super responsive. It’s really nice they text updates throughout the process as well. Dijonay was amazing! | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Atkins
    Once again, I had a great experience with my service. They even called the next day to make sure my visit went smoothly! | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Vanessa Cantrell
    In 2017, needed a new vehicle because my Hyundai Tucson was on its last legs & my son-in-law recommended that I go to the Jim Ellis (JE) dealership to purchase a certified pre-owned Volkswagen. I did and was supremely happy I did. Was a few months of paying off the loan on my 2017 VW Tiguan and decided I wanted something larger. So | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ Jourdan Devies
    | Read Full Review
    11/2/2024 12:00:00 AM | Google
  • ★★★★★ kiwon chung
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Jay E
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Charise A
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Andy Malaver
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Michael Duboc
    Wait time was long but Marcus was great at providing updates, my engine was repaired, and I haven't had any problems with it since! | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Akima Christopher
    Very friendly answered all my questions and gave me great advice | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Etienne PERRE
    | Read Full Review
    11/1/2024 12:00:00 AM | Google
  • ★★★★★ Emmanuel Tunon
    The staff was friendly, professional, or knowledgeable. The only disadvantage is waiting for two hours & no snacks lol | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Carol Fisher
    In 40 years of owning a car, I have never had such a positive experience with a service department like I recently had with Jim Ellis, VW. From start to finish all contact was superb. Very easy getting a day to service the car, Marcus greeted me when I brought car in and arranged my loaner (which was a brand new car!). Everything ne | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Danny P
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    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Christine K
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    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Howard Frazier
    Best experience i have ever had getting my car service | Read Full Review
    10/30/2024 12:00:00 AM | Google
  • ★★★★★ Linda Miller
    5 yr annual maintenance/oil change and 4 new tires (with coupon) on my Jetta. Easy scheduling/drop off. Offered assessment of car prior to performing anything optional. Easy payment options and pick up as late as 7 pm. | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Ron Wright
    This is the 3rd car purchase with Alex at Jim Ellis. The experience was delightful. Service personnel was on their game and I was in and out of there within a reasonable amount of time. I appreciate the quality of service delivered at Jim Ellis Volkswagen. I want to share my appreciation for Rachel who is my service representative. S | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Tim Carroll
    In and out quickly! | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Richard Gulson
    great place, great service, needs better signage from the road or you will drive straight past | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Thrasher
    | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Luis Caraballo
    Had a great experience with the service department especially Dee she was very communicative and has great customer service. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Shawanda
    I recently had maintenance done on my VW Jetta and The mechanic Marcus was AWESOME! His customer service was superb!!! Thank You So Much!!! I will definitely recommend Marcus at Jim Ellis Volkswagen Chamblee to anyone !!! Thank You Again!!! | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ ???
    | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ EAlexander Hammond
    Service was good, nothing was done nor required that was out of the ordinary. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Khylia Davis
    I love this location , They really turned my horrible experience at the Kennesaw Jim Ellis’s dealership completely around . My service person Dee is amazing every time I come in! | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Charles O'Neill
    Outstanding | Read Full Review
    10/17/2024 12:00:00 AM | Google
  • ★★★★★ Marissa Robinson
    | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ DPSO
    Brand new building looks great! | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ ???
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    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Kerah B.
    | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Kirkland Carter
    Marcus was very professional and courteous. | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Piper Broaddus
    | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Jaimy Piccirilli
    First I have to say I very rarely will leave negative reviews, I normal only take my time to leave positive reviews. I would much rather express a positive experience versus a negative. But.....I'm leaving this review more due to my sales person then the dealership. Ive bought lots a cars over the last 20 years so I know what a goo | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Tony Eadie
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ DC Nurse
    Awesome experience at this location. Very nice location. Serviced my car promptly and communication was on point. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Ketra Rice
    The service was great. Waiting at the service center is also convenient as they have ample space and I was able to watch the Alabama- South Carolina football game! Overall, great experience. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Drew Haddox
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Theofilos “GrUs” Kouremetis
    | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Kevin
    Shy and Jessica were patient and great! | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ David Byas-Smith
    | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Iggy De Quesada
    Great service, beautiful facility. Neil was great! Highly recommend. My next car will be another VW, | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Herman Lockhart
    | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Naehyung Lee
    Excellent services and expertise. Kind, courteous, efficient, and highly skilled. I am thankful for the service advisor, Marcus Johnson, and the whole team. More than I could ask for — thank you for the kind services! | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Zachary K
    I received great service from Julie in sales and Brian in financing, They took care of me from the moment I walked in the front door for the first time to the moment I drove my new car in for the first service I needed. They've set a precedent for satisfaction and care that I haven't felt from other dealerships. I can't recommend the | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Eric Seugling
    | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Pellino
    Rachael was very knowledgeable about the process and did a great job of keeping me informed on my service. She facilitated everything (from check-in to check-out/payment) flawlessly. She made me feel like an extremely valued customer. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Nusrat Hogan
    Had an overall good experience | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Graham Stockhausen
    They did a great job, thanks | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Jack Hibbs
    Had a great experience getting my Atlas serviced at Jim Ellis VW. Lionel was on top of making sure my concerns were addressed and the technician John Banks got my car fixed quick and fixed right. Thank you Jim Ellis VW! | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Trey Lorenzen
    Alex is Fantastic, Just got my third vehicle from him. Excellent experience, excellent dealership, excellent management. Truly perfect service. The Manager Michael was great and very helpful. Our finance manager Jessica made the paperwork process easy and quick and stayed late to work with us. The detail team did a great job cleaning | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Klein
    Chris Anderson in service is the guy to deal with. Honest and will go the extra mile. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Jaimy Piccirilli
    First I have to say I very rarely will leave negative reviews, I normal only take my time to leave positive reviews. I would much rather express a positive experience versus a negative. But.....I'm leaving this review more due to my sales person then the dealership. Ive bought lots a cars over the last 20 years so I know what a goo | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Tony Lentini
    Great service | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Lucy Gardner
    Kissy was incredible. 10/10 service and customer service. | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Levertis Meeks, Ph.D.
    Great service! | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Todd Kamon
    | Read Full Review
    10/8/2024 12:00:00 AM | Google
  • ★★★★★ Ross Engbritson
    Ali recently help me pick out a 2024 GTI, had a very pleasant and low pressure experience at Jim Ellis VW! Thanks again Ali and Jessica! | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Amber Hawkins
    Best Car buying Experience ever!! Eddie Won made upgrading our family car easy and stress free. Highly Recommended the entire staff was beyond amazing and Brian was most of all the highlight of the car buying experience. Top Tier service | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Michelle Adamczyk
    Big thanks to Ali and Jessica for working with us. I'll admit, car shopping is not my favorite thing to do, but this experience was actually fun. Ali was so patient, professional, and kind. We never felt pressured to buy until we were 100% comfortable and ready, and the buying process was smooth. We're so happy with our new GTI :) | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Ben Rivers
    | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Asheen Patel
    | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Tara & DJ Avery
    We recently had the pleasure of working with Dre at the Volkswagen dealership while exploring the Atlas, and I can't recommend him highly enough! He took the time to understand our needs and preferences, providing valuable insights into the Atlas's features and benefits. His deep knowledge of the vehicle made it easy for us to appre | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Jason Flerismond
    Great service team. Aesthetically pleasing dealership. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Hyunjung Ko
    Extremely satisfied with service from Chris. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Peter Olson
    Good job guys and girls | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Richardson
    Absolute worst VW dealership in America. The service department is horrible. The service department is horrible. The service department is horrible. Good luck in buying or servicing your car there. Horrible experience. Absolute nightmare. Never buy a car from JE volkswagen. The service people and mechanics are completely unprofess | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ CLAY HARPER
    Great experience from start to finish. Really couldn’t have been better. Thank you. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Paula Bender
    The customer service people at Jim Ellis Volkswagen are always very friendly and helpful. I've always felt they had my best interest and were very knowledgeable about my car. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Benjamin Gross
    Lionel is an excellent service adviser. The entire experience at Jim Ellis is five stars. I highly recommend the dealership and service department. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Farida Williams
    Perfect! | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Madison Starbuck
    I got my car serviced recently and it was the best choice to go to Jim Ellis VW Chamblee! They were quick in scheduling my appointment and getting me in to assess my car and then they took the time to explain all I needed. MY CAR HAS NEVER DRIVEN SO GOOD!! The best part is Krissy the service advisor was so incredibly kind and helpful | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Anne Edwards
    My car broke down and I had a tow truck and Breon Ogletree a customer service rep was working late and went above and beyond to help me. He helped the tow truck driver get my car jumped as battery died and took care of my car by putting it inside and letting a VW service rep know my car needed to be looked at first thing next morning | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ alpachino clarke
    Just the best service u can find | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ kamaruuuh
    UPDATE: 10/02/2024 - Customer Service has completely disappeared from the business model at Jim Ellis VW. After purchasing my vehicle here two years ago, brand new, I wanted to cancel an extended warranty that has proven to be of no use as nothing listed under the policy allotment is covered by Allstate (paint, scratches on rims, etc | Read Full Review
    10/2/2024 12:00:00 AM | Google
  • ★★★★★ Dianely Heredia
    Great experience, love my car! Shy and Brian were fantastic and made my experience the best. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Lauren Watel
    Very nice guy helped me. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Nelofar Kohistani
    Chris Anderson, Service Advisor, is providing great customer service. The check-in/check-out went smoothly, as well as the communication per text/phone about the diagnosis of my vehicle. Thank you! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Julie Teachout
    Shorter than expected wait time. Excellent communication with Dijonay Harris! | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Garrett Nix
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Sidhant Verghese
    | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Adrian Edwards
    Millo was great to work with for purchasing a 2018 Atlas in 2020 and the trading it in for 2024 Atlas this year. He was knowledgeable , not pushy at all, and cared about meeting the needs of our family within our budget. | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Nicholas Ferrara
    Quick, reliable service! Marcus was more than willing to answer any concerns I had and even offered to look at the car for free after the clutch replacement incase there was a leak of any kind. Also, the estimate I was given before the service was spot on as well. Didn't have to pay anything more than what I was initially told. If yo | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ ???????
    Service was on time, Chris was professional and quick. They even do a complimentary wash and vacuum. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Veronica Youn
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Emir Pasalic
    Good and professional service. Parts and labor are quite expensive though. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Revenda Bannerman
    Kind and professional, they even cleaned my car after the service. Wonderful job! | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Montgomery
    | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Matt Evans
    This service department is probably the worst experience I’ve had servicing a car, from low rate mechanics to dealerships. I’ve now had to have my car towed to their facility 3 times after being left stranded because of the same transmission issue. They claimed to have a fixed the problem twice, yet the exact same issue is recurring | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Penny Raney
    I love Jim Ellis VW on Peachtree Industrial! They are fully open on Saturdays too for mechanical work if that should be needed, which it was in my case! The intake workers are cordial and efficient and everything is housed in a beautiful new building with an upstairs cafe with inside and outside tables. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Tracy White
    Excellent customer service!! Everyone from start do finish was wonderful!! | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ J A
    I received the best customer service during my purchase.Thank you Jessica and Chaney! | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Ed Seiber
    A very easy, straightforward, and simple car buying experience. | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Anim
    Great experience working with Millo and Brian. Arguably the best VW dealership in the Atlanta metro area. | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ David Kim
    VW Chamblee provides excellent customer service! Mr. Millo Antola is the best salesperson we’ve ever encountered!!! I’ve purchased around 19 vehicles and he is the best! Mr. Antola always answered emails promptly, listened to our concerns, and resolve it best of his abilities. Also don’t want to forget to mention Mr. Mike Landin who | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ Marisa Atencio
    We have an incredibly fun & stress free experience buying our first VW with Chaney! We test drove several options and never felt pressured even when we visited 4 different times. Grateful for a painless experience and excited about our new Tiguan! | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ George Owen
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    9/18/2024 12:00:00 AM | Google
  • ★★★★★ Gamma91315
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    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Brent Floyd
    The best of the best | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Koreen Hall
    I had a great experience last week. Marcus was very helpful and ensured that my car stays in great shape. The new facility is very nice also! | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Shonte L
    The entire process was very pleasant and fast. Holden was able to provide answers to all my questions. The professionalism was outstanding. I love my new Atlas. | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Anderson Louis
    The service advisor, Marcus was awesome! He was patient, listened, and worked to help us to the best of his ability. | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Cliff Cohen
    Staff was extremely friendly. My salesman, Dre, was really well versed about electric vehicles, which I can't say about other dealerships. Isaac was very helpful in deciding which extended warranties I should purchase. All in all, a very pleasant experience. Service department experience was very good as well. Friendly, efficient | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Private School Works LLC
    I was EXTREMELY disappointed in the way I was treated when I asked about getting a ride while I waited. A lot of customers have schedules restrictive enough that Saturdays are the only day available to spend waiting on service. I mean, we are talking about a particular location which is multi-storied with lounges and terraces for cus | Read Full Review
    9/14/2024 12:00:00 AM | Google
  • ★★★★★ Mariela Rodriguez
    I always receive excellent service at Jim Ellis Volkswagen of Chamblee. The team is helpful and prompt. I appreciate the texts and videos that keep me informed of the work going on in a transparent and timely way. | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Jenny Babilonia
    I recently worked with Julie and Jessica, while searching for a new car, and even though I ultimately decided not to purchase, I was thoroughly impressed by the service I received. Julie and Jessica were incredibly knowledgeable, patient, and attentive to my needs throughout the entire process. I truly appreciate their professional | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Gaytra Arnold
    My experience with Jim Ellis Volkswagen has been a great experience all round. The new location is beautiful and I love the upstairs cafe! I also love the videos sent by your tech of your vehicle prior to service being started. The associates, customer care staff and techs seem to really enjoy where they work which to me helps to | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Rob Stroud
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    9/12/2024 12:00:00 AM | Google
  • ★★★★★ bevon mcintosh
    Awesome experience working with my Sales person Ms. Julie Velez an Business Manager Mr. Brian Bolton!! They made the process fruitful and productive!! Ask for Ms Julie if you are looking for a VW she's very knowledgeable on the product!!!! | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Catherine Korizno
    Chris helped me and was great! He explained everything thoroughly and patiently and provided the best customer service. The process was quick given the work they did and the new building was comfortable to stay in for the duration | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Cee Jay
    I got in touch with Lionel, my Service Advisor during after work hours to let him know my left rear tire had a huge nail in it, and I needed to bring it in first thing the next morning. Without hesitation, he told me to come on in. He met me when I got there, and immediately assisted me. He made the process very smooth for me from st | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Doug Grimmett
    I've had my 2008 Audi. 2010 Tig, 2011 Treg, and 2017 Wolfsburg Edition serviced at Jim Ellis since 2008. Always courteous and efficient. It's even better now with the new building. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Shavonne Thompson
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    9/11/2024 12:00:00 AM | Google
  • ★★★★★ ranisha merritt
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    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Quiana Ross
    Always an easy process at this service center. Calls are handled quickly and access to multiple appointment times. Pretty quick service and great communication from all advisors I’ve dealt with! | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Nathalie Hoarau
    Service associate, Rachel was courteous and accommodating. She was able to answer any questions I had and always returned calls/ text promptly. I never felt any pressure to buy extra services. I would highly recommend this dealership for any Volkswagen needs. | Read Full Review
    9/11/2024 12:00:00 AM | Google
  • ★★★★★ Samir Younis
    Caring. Understanding. Knowledgeable. Honest. Reasonable. These are not words used in many car dealership reviews. But these all describe my experience with Jim Ellis Volkswagen. After exhaustive research, I ended up walking in and meeting Eddie - the super-professional car salesman who remained patient with me as I tried to f | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Tran Nguyen
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    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Tiffany Towles
    I did not have to wait long once I pull my car into the service area. I was greeted by one of the young men that worked there who then escorted me to the front desk. People are very kind, knowledgeable, and the place was very clean and the atmosphere was very tranquil and bright, I’m so happy. I had the opportunity to have my car ser | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Liam Fisher
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    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Tristin Lowe
    Shy and Brian were outstanding and beyond helpful, I would recommend anyone to ask for them !! Thank you so much. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Nydia Kehnle
    Had a great experience working with Ali S. We purchased our certified Passat and it was smooth and simple without any games. Would definitely use again. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Varsha Patel
    Jim Ellis and their staff provide the best service. Thank you Shy Whitlow for helping us find a great car for our son. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Marrian Morris
    I trust my Vehicle to No other but Jim Ellis Volkswagen of Chamblee. I purchased from here and continue for the service. Thank You. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Ruoyu Miao
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    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Leonardo Correa
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    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Lucy Wickstead
    When I entered, I was met by Dee Harris, a very pleasant young lady. She kept me updated while I waited. The waiting area was comfortable and my problem was solved. 5 star service. | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ S Arreguin
    See my guy Shy @ Jim Ellis VW Chamblee! I went there ready to ride and Shy made it happen. I had my doubts for a hot minute. I was out of my seat and ready to go... but the team worked their magic and got me a number I was happy with! I love my new ID4 so fun to drive and no more gas station drama! Shy and the team @ Jim Ellis VW Cha | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ JaMar Robinson
    Ali is GREAT!! She made my car purchasing experience fast and easy. I love my new car | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Baker
    Very pleasant and helpful staff. I waited for the recall to be completed, and the customer waiting area is very comfortable. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ BECA Enterprises
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    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Leslie Boyette
    Chris was very friendly and kept me advised on what needed to be done. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ CR 4change
    My car battery died while seeing a patient in her home. While waiting for roadside service to give me a jump start, I called Lionel my service agent and told him what I was dealing with for several days. I really needed to work and could not stay at the dealer waiting. Once my car got jumped I drove 30 minutes to the dealership and h | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ lori tinkler
    Your staff is wonderful. I don’t mind hanging out at your beautiful waiting area with coffee. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Gareth Evans
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    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Kristin Stockton
    Marcus Johnson is attentive and helpful. Getting your car serviced can be tough but he always makes me laugh and treats me well. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Cohen
    First, the new sales and service showroom is really really nice. Best of all, the service was quick and friendly. I would definitely recommend this location for servicing or purchasing a Volkswagen. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Mallory Orlov
    Amazing service! They rolled out the red carpet for me once again. Will never go to another dealership. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ William Blouin
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    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Frank Ditore
    Very laid back sales experience. Hoping to purchase a new vehicle here. | Read Full Review
    8/30/2024 12:00:00 AM | Google
  • ★★★★★ Raymond Caputo
    Brought my VW Golf in for servicing for the EPC light kept coming on. Diagnosed as turbo charger. Sent estimate to Car Shield , and they denied coverage on basically half of the total charges. Car Shield wanted their inspector to check the car. With several days of waiting, the inspector finally came and agreed with the initial asse | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Maggie Penn
    Marcus was communicative, knowledgeable, and easy to work with. He helped remove a charge from my bill that I hadn’t been told about, and I was very appreciative for his help. If you take your car in for service I highly recommend asking for Marcus as your service advisor! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Faith Bryant
    I had an absolute great time at Jim Ellis Volkswagen of Chamblee...the customer service provided by both Mr. Shy Whitlow and Ms. Jessica, was by far the best customer service thus far, they were very attentive to both me and my dad, extremely patient (as I had them going bk and forward for so many quotes) and overall a pleasure to wo | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Rachael Fenich
    Quick, easy and to the point. Thank you! | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ David Ucinski
    I had an emergency with my tires. They were able to resolve and replace my tires same day and even found a discount and a rebate for me. Great service. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Deon Limont
    Volkswagen did an excellent job on diagnosing my 2019 VW Atlas SE with 35,000 miles on it. They took care of the issue in less than 2 hours and kept in communicating while taking care of the issue. I highly recommend taking your vehicle here to get serviced. Great staff and customer service. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Kelly Anderson
    Very pleasant area to wait while car is being serviced. Staff was very nice across the board from porters, to check-in/check-out and technicians. | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Sexyboy
    ? ????? ?? ?? ??????..????? ??? ?? ??? ? ?? ??? ..??? ? ??? ?? ????? ??? ???? ??? ???? ????? ?????? ???? ?????? ?? ?? ??? | Read Full Review
    8/29/2024 12:00:00 AM | Google
  • ★★★★★ Todd Miller
    We were in Atlanta dropping my daughter off for college when her car started throwing out warning lights and having issues accelerating. Of course, as a dad leaving his baby in another state for school, this was the source of a lot of concern. I made an appointment for Monday morning to bring the car in to be checked out. They got me | Read Full Review
    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Lainie Dancy
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    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Tylor Marshall
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    8/27/2024 12:00:00 AM | Google
  • ★★★★★ Felipe Rocha Campos
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    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Edged Editing
    I purchased my very first car from Jim Ellis Volkswagen. It only felt right to return due to me wanting a great experience, but most importantly a great purchase! Shy exceeded my expectations with his level of customer service, product knowledge, and diligence to ensure I left with the car I truly wanted! He helped me weigh my option | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Mary Fisher
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    8/24/2024 12:00:00 AM | Google
  • ★★★★★ ??
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    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Lisa G
    Great Experience | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Toya Gaines
    Everyone was awesome from sales with Shy and financing with Brian the deal was signed sealed and delivered. Thank you guys. | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Eric Gaines
    Had a very good experience here with Shy and Brian. Very nice guys open and honest. They answered any questions I had and offered extra help without asking. If your in the market for a VW I say please go here you won't regret it. | Read Full Review
    8/24/2024 12:00:00 AM | Google
  • ★★★★★ Kaitlin Barkoot
    Kissy Ariza is great. Came in to get my tires check without an appointment. She had me in and out in an hour. | Read Full Review
    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Buster Johnson
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    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Brianna Brammer
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    8/21/2024 12:00:00 AM | Google
  • ★★★★★ Jessica Noe
    We just purchased our 10th Volkswagen! This time, for our 16-year-old son! We’ve pretty much owned everything you can imagine in the Volkswagen line and have never had a better experience than we just did at Jim Ellis VW Chamblee. Julie made this absolutely wonderful with her organization and Passion for the Volkswagen family. We hig | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Arthur Ansley
    While traveling out of town to Atlanta, Georgia area, to spend time with kids And family On our trip home my Twenty nineteen volkswagen atlas Warning light ( Transmission malfunction you can continue to drive) I pull off the highway and my atlas vehicle locked up. I called Jim Ellis Volkswagen and explained the situation. I called to | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Laura Flores Alvizar
    Una muy buena atención, desde la persona q recibió mi auto de nombre Pablo bueno todos ahí muy atentos y lindas personas. Gracias por darme un buen servicio q eso buscamos siempre q nos atiendan como merecemos, sigan así y felicidades por su gran equipo ?? y me entregaron lavado mi auto como siempre lo hacen | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Michael Garber
    Absolute outstanding customer service. Best customer service i have ever dealt with. It is remarkable including the video of your car after repair. Employees display a high regard for the organization. Their commitment to customers is amazing. | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Judy Devarennes
    From the minute I walked into Jim Ellis & met Shy I knew it was going to be an easy & stress free experience. First of all he was very patient as I had a million questions. He was knowledgeable & able to answer them all. You can tell he was raised right as he could not of been more polite & respectful. I’m so happy with my buying ex | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Danielle Hall
    Great service experience. The team is friendly and professional. I really enjoyed getting the 360 video of the service of my vehicle. Will definitely be bringing my vehicle back to this location. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Austin Jacobs
    Shy was very knowledgeable about the vehicle we were looking at. | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Nicki Jacobs
    We were very pleased with our salesman Shy. We came in later on Friday evening and at no point did he make us feel like we were being rushed. Shy & Jessica stayed and took care of us to get everything settled on the purchase of our VW Atlas Cross Sport. They were both professional & personal. I will definitely be recommending this lo | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Tania W
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    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Eduardo Saghini
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    8/16/2024 12:00:00 AM | Google
  • ★★★★★ April Edwards
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    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Renzo Freitas
    What a great experience for check-in to check out. They did everything. They said they were going to do and when things didn’t go exactly as planned they had solutions. I would definitely recommend this over any of the nearby Volkswagen dealerships. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Lepard
    I appreciated the cafe and spacious facility while waiting for my car to be serviced. | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Higdon
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    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Peter Ryu
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    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Patriece Coleman
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    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Whitney g
    Great people, efficient service, they took great care of me and my car | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Omi Conklin
    Top notch service and support with amazing facilities if you need to wait for your car | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Steve Bloom
    Took 3 hours for routine maintenance | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Irving Reyes
    Marcus and the service team at Jim Ellis VW are great to work with. I do my wife’s VW Atlas maintenance with them and would not take it any where else. | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Williams
    I’ve had my battery replaced and a broken FOP motor replaced for the AC here. They’re always very helpful, welcoming, and I appreciate the ride back to my job while they work on the car. They do give you a long list of things that need worked on each time, but I work on my own car and usually take care of most of it myself. I really | Read Full Review
    8/14/2024 12:00:00 AM | Google
  • ★★★★★ Genoah Collins
    Neil my service specialist and Rueben my technician were exceptional! The service and quality cannot be matched. My car was evaluated thoroughly and serviced to the best of standards. The facility is top tier! So glad I purchased a Volkswagen. I am a life long purchaser. Chamblee Volkswagen is the best!! | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Hershenberg
    Angelo was great! Very helpful and knowledgeable. highly recommend. | Read Full Review
    8/11/2024 12:00:00 AM | Google
  • ★★★★★ Khadija McWilliams
    I took my VW Jetta here for some unexpected repairs. Unfortunately I received some bad family news beforehand so I wasn’t in the best of moods. Honestly from start to finish I had top level service. My service rep Dijonay was very knowledgeable and prompt in answering all my questions. She even reviewed my future repair work gave so | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Dan Swedloff
    Had a wonderful experience at the service department of Jim Ellis VW. My service manager Lionel was as good as it gets. Diagnosed my car, repaired it and got me back on the road quickly. Great people. Great service. Thanks Lionel! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ ???
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    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Joel Ray Harrison
    Milo my salesman was absolutly amazing. I will be back for sure to get another car. And Brian in financing was as well amazing. | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Gail Yamauchi
    Chaney was such a pleasure! Honest, funny and genuine are just a few words to describe this exceptional sales associate! Love my new car! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Stanley Yamauchi
    Pleasant doing business with Mr Chaney Moore … Thank you | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Bobby Brannon
    I want to share tremendous gratitude for the folks in the service department at Jim Ellis Volkswagen. My family and I have been on a road trip from Dallas, Texas and stopped in Atlanta on our way home from North Carolina. We had a window in our 2023 VW Atlas get jammed half way open. We stopped in to see if they could help us, and th | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Laird Memory
    We had a great experience with Millo and found the perfect car for our daughter. Everyone we dealt with at the dealership was kind and helpful and the process was easy.. | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Andrea smith
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    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Megan
    Run don’t walk to Jim Ellis Volkswagen of Chamblee if you are looking to buy a car. Milo was a stellar salesperson and immediately gathered a selection of vehicles for us to test drive based on our responses to his insightful questions. The detailed information he gave us on each model we tried out was invaluable in us making a swift | Read Full Review
    8/8/2024 12:00:00 AM | Google
  • ★★★★★ Andy Mroczka (mreuro)
    Thank you for great service! | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Godfrey Anzalah
    When you go for an upgrade of infotainment system and occasionally the infotainment system behaves like this. You try to reach out to Jim Ellis of chamblee and noone cares to give a formal response. | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Taylor Johnson
    I had the best car buying experience with Eddie at VW Chamblee! He was honest and made my first time buying a car hassle and stress-free! | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Camila Tovar
    Horrible service, nothing is even right in the repair report not even the information for my vehicle lol shows how much they pay attention to detail. I will never purchase another Volkswagen in my life it’s been that much of a hassle. | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Hubert Y. Nam
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    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Saleem Al masarweh
    I want to review this place. If they lose only one customer from my review. I would have done someone a favor. I called 3 days ago, asked for an appointment for my car service. I was booked for today 8/1 at 12:00pm. Estimated service is 2 hours. Arrived at 1140. I checked in, the person with long white beard asked for my information. | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Will
    Kissy was my service advisor and made a stressful situation as easy as possible. I had my 1-year maintenance done, a horn issue addressed, and some insulation around my door replaced. I had an emergency at my house (flooded) and had to halt the service halfway through. They were able to accommodate and got me back in once I was able | Read Full Review
    7/30/2024 12:00:00 AM | Google
  • ★★★★★ Annie Oates
    I had an amazing first car buying experience at VW with Alex S. He was a fabulous salesman and the process was quick and easy! Alex was delightful to work with and I would recommend him to anyone! | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Sage
    I bought my first car here and I was helped by the amazing Ali! She made sure I was taken care of. She quickly and efficiently answered all my questions and concerns. I didn't feel like she was playing games and she was extremely transparent. I was also helped by Jessica the finance queen. Again my questions were answered and I felt | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ faran rabbani
    Angelo helped me and my wife through the process and was very helpful and friendly. Great car buying experience .???? | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Tori Shakar
    Very happy with my experience. Angelo was extremely helpful every step of the way! ?? | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Diana Salcedo
    The whole experience was great, efficient, came out with a new vehicle in a few hours, this is the third time I renew my lease here and everyone feels like family now. Worth to mention that Milo and Brian were super friendly and helpful, Milo made sure to find the perfect vehicle for us and the best deal possible. Thank you all!! | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Richardson
    Absolute worst VW dealership in America. The service department is horrible. Good luck in buying or servicing your car there. Horrible experience. Absolute nightmare. | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Braun
    Chaney was the best! Very helpful and diligent in finding the exact Tiguan I was looking for. | Read Full Review
    7/23/2024 12:00:00 AM | Google
  • ★★★★★ J Gerald
    I received amazing customer service from Dee and she exceeded my expectations. Whatever you’re paying her, double it because it’s not enough. It’s rare to come across her level of care and concern these days. | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Jacob Sullivan
    I needed a car after my last one was rear ended. Car buying is always a pain, especially following an accident, but Holden was a pleasure to work with. He was patient, listened to my requirements, and got me a deal on the car I wanted while staying under my budget. The administrative tasks like paperwork were quick and painless, and | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ Jessica McGowan
    Had a great experience working with Julie. She was incredibly friendly, helpful and patient as we looked at new car options and even suggested some pre-owned vehicles to consider. In the end, Julie worked hard to earn our business and make sure we were happy. Great experience! | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Harry Zhao
    My first car-buying experience was fantastic, thanks to Chaney's amazing customer service. He had an humble attitude, outstanding communication skills, and ensured a streamlined process. The negotiation was friendly and ended with a mutual win. The rest of the team was equally professional, including Store Manager Karl and Brian from | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Nikki Jones
    2nd and last time coming here lol - you can walk in through the service side and every last one of them clerks/rep will literally sit behind the computer will just sit there and do just that ….. SIT THERE! No greetings, no nothing , and everything is by “appointments” ONLY AT THIS LOCATION smh…. All I needed was an oil change and che | Read Full Review
    7/18/2024 12:00:00 AM | Google
  • ★★★★★ Luke Simmons
    Absolute liars with no integrity. I purchased two vehicles with a maintenance package that was supposed to cover 48months or 60000 miles. Every time I brought my vehicles to Jim Ellis for the scheduled maintenance, they tried to act as though they knew nothing about it. I would have to go get the paperwork and show them. I would wast | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Dao
    Chaney was very knowledgeable and patient when we came in to purchase our 2024 Atlas. Highly recommend using him as your sales guy. We had a great experience. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ David Kim
    | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Jun Chu
    Chaney is a good sales guy. They don’t have free snacks here. | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Britta Abich
    I experienced very swift and prompt services from Mr. Chaney Moore. From the day I came in to inquire about my vehicle, he took me through variety patiently and was very keen with explaining details in layman language! Im new in the US and the reception was very accomodating. I would highly recommend! Thankyou Chaney and Thankyou Jim | Read Full Review
    7/13/2024 12:00:00 AM | Google
  • ★★★★★ Sean Willard
    I had an amazing experience at this location working with Julie, the whole team was great and made the process stress free! | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Zafer Balkan
    2018 Passat battery replacement they quoted me 450 dollars. Same battery in another VW dealer 179. | Read Full Review
    7/8/2024 12:00:00 AM | Google
  • ★★★★★ Juhee Gang
    | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ The Official DJ Miami
    Chaney exceeded all of our expectations. He is extremely knowledgeable on vehicle functions and also real world applications. If you’re looking for a vehicle do yourself a favor and visit Jim Ellis and ask for Chaney! | Read Full Review
    7/6/2024 12:00:00 AM | Google
  • ★★★★★ Chris Willoughby
    | Read Full Review
    7/2/2024 12:00:00 AM | Google
  • ★★★★★ Chimere Smith
    Very professional and prompt services! Ali and Brian took very good care of me! I’ll purchase from them again! | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Aidan Shaw
    An absolutely amazing experience! My family and I worked with Ali Salcedo today and she made the car buying experience super easy and painless! She was very good at explaining the vehicles and what they had to offer, as well as, listened to everything we said to make sure we had found the right car. It was great customer service from | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Trawick
    Our first experience was great! We purchased an Atlas and couldn’t have came to the decision without Angelo. He was very informative and helpful to help me find the perfect mom car. | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Grant
    Angelo was super helpful and stuck with us while we went back and forth with our decision. The dealership is also huge and insanely nice. Highly recommend working with Angelo and Jim Ellis VW! | Read Full Review
    7/1/2024 12:00:00 AM | Google
  • ★★★★★ Yan Cheng Lai
    We bought a Taos with Chaney today. He’s the best! So patient, professional, and witty! Definitely buy a car with him! | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Angelo Pierre
    | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Timothy Richardson
    I have a 2008 New Beetle. I have a problem with windows ( they do not go down or they automatically come down and don't go up...the top will not engage as it is part of the window system) so they order a part for it. The part is from Ukraine. the car sat in their shop for 8 months waiting for the part to come. During that 8 months..n | Read Full Review
    6/28/2024 12:00:00 AM | Google
  • ★★★★★ Christina Lee
    | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Brewster
    Millo was very helpful in our car buying process. He was very efficient and it never felt that he was being pushy or aggressive. We went to the dealership having a pretty good idea of the car and features we wanted; Millo didn’t try to up sale us or convince us to purchase a more expensive model. We are very happy with our purchase a | Read Full Review
    6/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jay Aura
    Terrible dealership. I took my car to get a diagnostics. They didn’t want to look at my car because of how damaged it was. No visual damage just a loud noise. I just want to understand what’s wrong with my car and they didn’t even have the decency to have respect by asking me questions. Never again | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Camille Worrell
    As I am writing this I am getting ready to take my car back to the dealership to have it serviced due to electrical issues within my car, the 4th time since purchasing a 22 Tiguan on 5/19/2024. I was sold a lemon by Holden, one of their sales associates. I feel targeted as a black woman and taken advantage of. The amount of money spe | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Sergiu Gutu
    Disappointed with the expertise of the service department. Dropped my Atlas with 3 issues, plus an oil change been there for 8 days fixed 1 issue and forgot to change the oil coming to pick up the car nobody know why it happened. The mechanic tries to convince me that noises in the steering components are caused by brakes, and he do | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Jerrica Barnes
    If you are looking for stellar customer service, please look no further! Jim Ellis Volkswagen of Chamblee is the place to be. I bought my first Volkswagen and Shy made my experience so pleasant. Please ask for Shy! His customer service is top tier and he makes you feel like family. I can’t brag without mentioning his manager Jessica | Read Full Review
    6/19/2024 12:00:00 AM | Google
  • ★★★★★ Satisfied customer
    I had a really positive experience at Jim Ellis Volkswagen of Chamblee. Chaney Moore was my sales associate. He was very knowledgeable about the vehicles and assisted me with my car buying. I will definitely recommend this dealership. The staff were all smiling faces and some asked if I had been helped. Jessica was awesome as well. I | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Satisfied customer
    I had a really positive experience at Jim Ellis Volkswagen of Chamblee. Chaney Moore was my sales associate. He was very knowledgeable about the vehicles and assisted me with my car buying. I will definitely recommend this dealership. The staff were all smiling faces and some asked if I had been helped. Jessica was awesome as well. I | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Satisfied customer
    I had a really positive experience at Jim Ellis Volkswagen of Chamblee. Chaney Moore was my sales associate. He was very knowledgeable about the vehicles and assisted me with my car buying. I will definitely recommend this dealership. The staff were all smiling faces and some asked if I had been helped. Jessica was awesome as well. I | Read Full Review
    6/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rachel Lochan
    I'm way too frustrated and exhausted to explain all that I've been through with this place. All I can say, please save yourself the stress - DONT buy a vehicle and GOOD LUCK getting their service team to fix any issues. | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Elivia Wagner
    | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Naser Ackall
    Had a wonderful experience with Julie purchasing our 2nd VW vehicle. She was very knowledgeable about all the options and helped us narrow down our options until we found the perfect car for us. She was very respectful and not pushy at all which was appreciated. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ JK Zegna
    I have to recommend Jim Ellis Volkswagen Chamblee as they made my Arteon buying experience very easy. Sung Hong and Brian Bolton were both super helpful and I appreciate their efforts. | Read Full Review
    6/14/2024 12:00:00 AM | Google
  • ★★★★★ Jae Choi
    Sung Hong help me getting my new car. First time satisfied buying a new car ?????? | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Derek Schroll
    Bought my daughter a certified 2022 Taos for her to drive at college in Kentucky. I wanted her to have a reliable and safe car. Turns out the brake pads on the 2022 Taos have a known issue. Everyone at the dealership knew this, even the receptionist when I called. The most important person to know of the issue was me and I had no inf | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Naomi French
    Ask for Millo, he was very professional and his calm demeanor made the car buying process very smooth. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Kimberly L
    It was so great working with Sung Hong. He was extremely helpful and responsive without being pushy. He was knowledgeable about the car and helped with just step along the way. | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Zac Green
    Millo was great! Highly recommended | Read Full Review
    6/8/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Marston
    Holden was awesome to work with and made the process very easy and stress free! Very friendly staff and a beautiful dealership. Was a great experience and highly recommend! | Read Full Review
    6/6/2024 12:00:00 AM | Google
  • ★★★★★ Tremond Ferrell
    Chadreius Harvey did an amazing job at helping me find the perfect car. He kept in touch, answered all questions and concerns and overall left a customer satisfied. Thanks again man ! | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Patrick Hogan
    I walked into Jim Ellis VW on Tues 5/28 and was greeted by Chaney Moore upon entering. We talked GTIs and within 10 or so minutes of my arrival I was behind the wheel test driving. Chaney was very knowledgeable about the vehicles and the different trims offered. We priced a few up, and I ended up returning a few days later (5/31) t | Read Full Review
    6/3/2024 12:00:00 AM | Google
  • ★★★★★ Erik Mosca
    Buying a new car can be tedious and stressful but with Sung Hong at Jim Ellis Volkswagen of Chamblee it is a fun and easy process. He’s very helpful and I didn’t feel the pressure like you usually do at car dealerships. Not to mention their facilities are extremely nice and you can tell they take pride in the quality of their vehicle | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Ashleigh Pursell
    Ali. Ali is the reason I am giving five stars.... She was great. Update: I paid the asking price. I didn't haggle. I looked at 3 models. Bought the Atlas. I love my car. I have disabled veteran's tags. I need to have front and back plates. I was told the front plate holder would be attached while they got the car ready after I purch | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Abe Mendez
    Sung Hong was our specialist. He was very helpful, providing us with ample decision time, as well as leniency in prices. He accommodated all of our needs by showing us different models and features. Overall, my buying experience was very pleasant. Thank you Sung Hong and VW of Chamblee! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ J “Mr. H” Hobson
    My car buying experience was amazing due to the incredible customer service provided by Ali & Shia. From the moment I walked in, to the moment I drove off in my new vehicle, I felt valued as a customer. The negotiation process was FUN and not contentious nor adversarial; no buyers remorse! I felt like it was a win win. I’d highly rec | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ James Madigan Jr
    Service and communication throughout my visit was phenomenal!! Called today with an issue; Andy and the VW technician took care of me from the moment I arrived (same day), got the issue resolved, and had me on my way home in my clean car (issue free) in less than two hours!!! | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ Jazmine Rose
    Marcus is the best ! | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Craig Taylor
    I was helped by andy mroczka as my ID4 was experiencing blue tooth issues. Andy was helpful professional and a great communicator-‘and he fixed what I could mor fix! | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Rafa Mar Arz
    Awesome service. | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Thomas Dalia
    All elements were good. Communication excellent | Read Full Review
    5/21/2024 12:00:00 AM | Google
  • ★★★★★ Sloane
    We had a wonderful experience here! Millo was so helpful and kind and went above and beyond to help us find the perfect car! | Read Full Review
    5/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hyunsu Jung
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Natalia Miranda
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ tcbphd
    We presented this dealership with a challenge: divorced parents in separate states buying a car for their daughter to use at college. Did the registration get messed up? It did. Was it resolved right away? No . . . But in the end the dealer went above and beyond to fix the issue and deliver a positive outcome. Bought/leased a few car | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Devine
    Update on the review - I was contact the next by the Service Manager to work through the issues that I experienced, including items relating to the wind shield wipers. These have all been resolved. Thanks Scott for addressing these problems and working to get it all fixed. When I arrived for my service, I asked if there was somewhere | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Bryant Laursen
    Milo was my expert salesman- I told him what I needed, and I walked out with the first car he showed me. What I appreciate the most it that he kept it 100% real with me, and took everything I mentioned within 10 minutes into heavy consideration, and got me my dream vehicle at the right price. Usually car salesmen don't listen to me- | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ MLT Palm
    Brought my MK8 GTI to the service center for a minor glitch with the touch sensitive map lights, & the whole experience was fantastic! You may notice that I don’t leave Google reviews, but my service advisor Chris was exceptionally personable & professional, making it an overall enjoyable visit that truly deserves a great review! The | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Stacy Cannan
    I dropped my car off early morning and was told it would be ready later that morning, and I picked it up at 2 pm. I went to the cashier only to be greeted with a hand up signal to wait, while the cashier was clearly on a personal call with her husband, not to mentioned eating at the same time. She waved someone else over to check m | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ Edisa Kararic
    My friend Aleksandr is amazing! He helped me get a car of my choice! I recommend talking to him before going anywhere else. | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Ashleigh Kahn
    Customer service was outstanding. While waiting to be helped, another employee saw me standing there for a while and came over and helped me until the technician was available. I brought my partner, who drives a Jeep, and she was blown away how friendly everyone was and said Jeep is so rude and that she would consider getting a VW as | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Nathan
    Spent $12k on a 2012 golf 7 months ago. I was under the impression I was getting a warranty, but was not smart enough to read the contract before signing. Had to replace all 4 tires almost immediately, Ac died in 3 months, car broke down 2 weeks ago, spent $7k on repairs and maintenance, car broke down again the other day, now the | Read Full Review
    5/14/2024 12:00:00 AM | Google
  • ★★★★★ Charity Roberts
    Sung Hong was amazing! He was very helpful and got me into my new car that day! 10 out of 10 would recommend him if you are in the market for a new volkswagen! | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Damian Chambers
    Can't speak to the sales team, but the parts guys are amazing! I've gone here for years for various VW and Audi parts and they always help me get the right parts and have a lot in stock. More recently I went next door to Audi Atlanta where their parts guy basically told me that because my Audi was over 10 years old, they would NEVER | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ April Wilson
    Update: originally was given a 1 star but I came back and updated... The GM reached out and apologized for their mistakes and explained that it was a company policy and not against the law. We had a conversation and he made up for those mistakes. I was even able to reach out at later point and was helped to look at another vehicle at | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Waelchli
    | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ J R
    My car buying experience was a great experience. I would recommend reaching out to Ali.S for your car buying needs. No complaints!!! | Read Full Review
    5/9/2024 12:00:00 AM | Google
  • ★★★★★ Debbie Devine
    When I arrived for my service, I asked if there was somewhere to sit and work. Was shown 2 areas and told the Cafe was best. Someone else, not the service advisor, showed me where the elevators were. All communication about my car was sent by text. The advisor didn't bother to come up and talk to me about the additional items, beside | Read Full Review
    5/9/2024 12:00:00 AM | Google
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