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Village Volkswagen of Chattanooga

★★★★★(30)read reviews

6001 International Drive, Chattanooga, TN 37421

(423) 933-3632 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

★★★★★ Mariusz Szymski
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11/9/2024 12:00:00 AM | Google
★★★★★ Laura Juston McCausland
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11/8/2024 12:00:00 AM | Google
★★★★★ Brian Alexander
First I'd like to say Dena Foster was great at initial contact and setting up an appointment for me to come in. We get out of the car and get welcomed by a new salesman Brennon Reese... this kid is very personable. Although young in his career he is very knowledgeable for the short time he has been there. He may have not had all th | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ J B
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10/5/2024 12:00:00 AM | Google
★★★★★ Christopher Bradshaw
This dealer will not provide a price unless they text it to you. No email. The representative said their policy has to do with spam email. I doubt it. Just say that you want to be able to market via text. In my case, I was completely refused a price and told in so many words to go away. My phone must be on and available for work reas | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Michael O'Rourke
I applied here for a job, came in last week to interview for the open sales position, in which the GM told me to come back today to speak to the other managers about the position only to be kept waiting over an hour only to find out there was no intent on hiring me and told me that they were full. So I feel that my time was completel | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ coopertidwell
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9/14/2024 12:00:00 AM | Google
★★★★★ John Graham
Friendly staff and great customer service.. highly recommend.. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Carmen Draper
Very helpful! Clean and friendly environment. | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Blake Adelmann
If you work for vw and try to get parts they still try to charge full price don't think you're gonna get any discount.. for anything!!! | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Beth Young
I always take my daughter's 2013 VW Passat to their service center when it has an issue beyond the basic service needs (oil change/tire rotation/brakes/etc). Yes, it is pricey and they do pass the 3% fee for using credit cards on to the consumer (come on VW....lol), but they do have discount days that help and the service people are | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Suzette Nelson
I was thoroughly impressed with the service I received. Not only was the staff professional and courteous, but they also went above and beyond by sending me a detailed video of the entire tire rotation process. The video provided clear insights into the work being done on my car, showcasing the attention to detail and care the techn | Read Full Review
8/18/2024 12:00:00 AM | Google
★★★★★ Christian Jauregui
The people and place is nice. They do take way to long to get things done tho. I dropped my car off July 1st and it is now August 1st. My car has been the for a month and its still not done. It took them 2 weeks to even start working on my car. Called them at 2 weeks and they said they would have it done the next week. Called them th | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ JC Texan
Had to make a number of trips to Chattanooga to get my car completely serviced. Having traveled 1:5 hours each way I was grateful for the hospitality and comfortable waiting area. From my encounter with service, sale, and parts you have a great team of individuals whose customer service was noteworthy. Thanks to all who got me back o | Read Full Review
7/29/2024 12:00:00 AM | Google
★★★★★ Hi
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7/27/2024 12:00:00 AM | Google
★★★★★ Jeff Kinison
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7/26/2024 12:00:00 AM | Google
★★★★★ Tin Roof Relics
Emailed me car was there drove 30 miles only to find out it was sold a week ago. Dont have a clue of their inventory | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ P C
Dishonest service shop. DO NOT GO HERE. Its well worth the drive north to Harper Volkswagen (yes we drive 4 hours roundtrip to NOT go to Village) to get quality and honest VW service. Took my Atlas in multiple times for what was clearly a steering column issue that this dealership refused to fix even though it was under warranty. Lu | Read Full Review
7/16/2024 12:00:00 AM | Google
★★★★★ Lacey Hamby
Reggie Harris was awesome to work with in getting my new car! From the time we walked in to the time we left, we could not have asked for better customer service! He made the whole process a breeze! Thank you so much! | Read Full Review
7/9/2024 12:00:00 AM | Google
★★★★★ Christopher Brandon King
I will NEVER go to Village Volkswagen Service again. Brandon Perry is an absolute pompous jerk and a terrible manager. And the amount they tell you it will cost doesn’t include their made up service charge that they don’t tell you about until you’re checking out. Also, my car was going to be out for 2 weeks and they didn’t have an | Read Full Review
7/1/2024 12:00:00 AM | Google
★★★★★ A. D.
Not as pleased with the saleslady at this place. She was not very enthusiastic or interests in saling me a car. | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Walker Bazemore
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6/9/2024 12:00:00 AM | Google
★★★★★ Ty Tory
Great customer service and friendly staff. | Read Full Review
5/23/2024 12:00:00 AM | Google
★★★★★ Drew McDonald
Very easy process! Great people to work with! | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Sara Healey
I had this appointment booked for a few weeks before arrival and did note on the appointment, all brakes, including pads and rotors, and oil change. I feel like brake servicing should be standard inventory to have on hand for a dealership. The fact that I need to wait for my vehicle, and could only get the fronts completed for the da | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Kasey Madden
Purchased a brand new 2024 Atlas as a delivery vehicle for our business, which was discussed extensively with the salesperson and sales manager. From day one the navigation system malfunctioned. It randomly drops the navigation directions and thinks it is miles from its actual location. VW claims it is an Apple CarPlay issue which it | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Shania Dunn
Everyone is always friendly and helpful. | Read Full Review
5/19/2024 12:00:00 AM | Google
★★★★★ Donny Parrish
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5/17/2024 12:00:00 AM | Google
★★★★★ David Tyo
The lady that helped me was wonderful and greeted me as soon as I came thru the door! Great customer service! | Read Full Review
5/15/2024 12:00:00 AM | Google
★★★★★ JD Harper
Friendly reception from Taylor, clean service and waiting areas, quick service turnaround time, video report of vehicle and complimentary car wash. | Read Full Review
5/13/2024 12:00:00 AM | Google

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