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Village Volkswagen of Chattanooga

Village Volkswagen of Chattanooga

★★★★★(483)read reviews
6001 International Drive, Chattanooga, TN 37421
(423) 933-3632 Ask About Our Service Specials!
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Service Offers

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    $5 Off Front Wiper Blade Replacement*Click Here for Details
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    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter*Click Here for Details
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    $129.95 Oil and Filter Service*Click Here for Details
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    No Charge Battery Test*Click Here for Details
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    $20 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
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    $20 Off Set of Four Tires*Click Here for Details
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    Buy 3 Eligible Pirelli Tires, Get the 4th for $1* Click for details
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    SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App19Click for details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.
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    VW Service Credit CardClick for Details

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed
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From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

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Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Azad Amen
    | Read Full Review
    9/5/2026 12:00:00 AM | Google
  • ★★★★★ Janet Goodge
    Prices have gone up! Everyone was very nice and explained well! | Read Full Review
    9/5/2026 12:00:00 AM | Google
  • ★★★★★ Lauren Oxford
    Very friendly and made it super easy to set up an appointment for service. Very fast as well! | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Richard Whitmore
    | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ gabrielle boyd
    | Read Full Review
    9/3/2026 12:00:00 AM | Google
  • ★★★★★ Virginia Garrett
    The service was thorough and the technician out front was friendly and professional. I was provided a video of the work that was being performed on my car. Thank you!! | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ Itzel Guzman
    They do a great job and are great at explaining everything. I love the little arcade machine, makes the time pass by faster. | Read Full Review
    9/2/2026 12:00:00 AM | Google
  • ★★★★★ Steve Yessick
    | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ jan
    Charolene, Service Advisor, provided me with amazing customer service! I had to leave my car for repairs for a few days. Outside of her explaining to me the needed repairs and costs, she arranged for me to have a car while my car was being repaired…this was done without me asking! She was very professional, courteous, answered all my | Read Full Review
    9/1/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie P.D
    Big thanks to Chanel at Village Volkswagen in Chattanooga. From start to finish, the process was smooth and stress-free. Chanel set clear expectations, followed through on my requests, and the team exceeded my expectations. I'd absolutely recommend them,10 out of 10. | Read Full Review
    8/30/2026 12:00:00 AM | Google
  • ★★★★★ Sheron Binkley
    Village VW of Chattanooga is an excellent choice for Internet Sales! I arranged for my Mom to purchase a 2018 RX and did the entire process on-line. When we arrived all we had to do was test drive the car and sign the contract. The entire transaction took less than an hour…she is extremely happy with her new car! Our Sales Rep, J | Read Full Review
    8/30/2026 12:00:00 AM | Google
  • ★★★★★ Jack Burr
    Easily the best car buying experience i have ever had. Asmir talked me through the differences between each model swiftly and efficiently, was the best to work with. Jeff made our trade in effortless and getting my finances talked through with Chris was extremely simple and well laid out. | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ BLSmith2012
    Everything went perfect. In and out very quickly. ???? | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Felix Herrera
    Great service | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Chris Sager
    | Read Full Review
    8/28/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Goertemiller
    Customer service is friendly, but be prepared to double your wait time from what they tell you. They have stopped vacuuming the vehicles or wiping off the steering wheel, which is disappointing, especially since it still says online that they clean the vehicles age they won't honor that. Don't expect them to do above the minimum (l | Read Full Review
    8/27/2026 12:00:00 AM | Google
  • ★★★★★ Ken Rogers
    Efficient, knowledgeable, kind and courteous service. | Read Full Review
    8/26/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Leffew
    Great team! They go above & beyond for their customers. Thank you Brandon & Brandy for making calls & helping us resolve our issue. | Read Full Review
    8/22/2026 12:00:00 AM | Google
  • ★★★★★ Brandy Weese
    | Read Full Review
    8/22/2026 12:00:00 AM | Google
  • ★★★★★ Robert wayne Heatherly Jr
    Very nice and respectful people | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ Terry
    They were very thorough and gave a wonderful video explaining the problem with the car. | Read Full Review
    8/21/2026 12:00:00 AM | Google
  • ★★★★★ Marilyn Mcalister
    | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Tim Meyer
    Loved buying my car there | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Danielle Mathis
    | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Brenda Eason
    It's always a pleasure to schedule and work with Charolene in service. I find the service department to be fast, friendly, honest and reliable. | Read Full Review
    8/20/2026 12:00:00 AM | Google
  • ★★★★★ Jamie
    I have been more than impressed by the service I have received at Village. I purchased my Tiguan here a couple of years ago and my salesman still is available to help if needed. I just had repairs done and it was seamless!! Every department I have dealt with has been outstanding, treating me with respect and kindness. They have a lif | Read Full Review
    8/19/2026 12:00:00 AM | Google
  • ★★★★★ gennady fridman
    Service Issues This was my third recall/service visit for my Audi. Despite the vehicle being in for service, I was not provided a loaner vehicle, leaving me without reasonable transportation during the repair period. Vehicle Concerns Not Properly Addressed I also reported a serious concern with the vehicle's automatic transmission | Read Full Review
    8/19/2026 12:00:00 AM | Google
  • ★★★★★ Brian Turcotte
    We were impressed how Alex responded to a Village VW website inquiry and consistently followed up with us which made the purchase process for our new Tiguan simple and enjoyable. | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Burdette
    Charolene and the team went above and beyond to deliver a world class customer experience. Not only took great care of the service issues but took great care of me! I broke down between Atlanta and Nashville and Charolene assisted with the coordination of a rental car and auto transport to Nashville once the repairs had been complete | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ Haley Meeks
    Audi service did a phenomenal job helping me with my issue. I've been going here since I got my car from them in 2022 and they always do great work. | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Dean
    Did ok job but the cost was off the chart. If you have money would use them. But if you work for a living find somewhere else. Battery and oil change 700. | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Dean
    Did ok job but cost was just off the chart. | Read Full Review
    8/17/2026 12:00:00 AM | Google
  • ★★★★★ Bo Bailey
    Pretty quick and the customer service there was very kind and informative | Read Full Review
    8/15/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Spiris
    Quick service and friendly | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ B
    Outstanding service from the service team at Village Volkswagen. They specializes in removing blocks and in a world it's field full of lack of customer service. Village gets it, and they answered the call. Brandy did an outstanding job with my request and keeping me informed of changes and satisfied with the end result. Thanks to the | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ Charlie Marr
    | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ Jeffrey Gefter
    Excellent rapid response from service manager to safely flatbed my RSQ8 to dealership with warning of electrical malfunction. New starter generator was installed via extended warrantee with successful repair. Thank you. | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ Doug Plunkett
    I had a tire issue that was causing problems with my vehicle, and the service team did an excellent job diagnosing and resolving it. Everyone I dealt with was professional, knowledgeable, and a pleasure to work with. They kept me informed throughout the process, were very timely, and made sure the issue was properly addressed. | Read Full Review
    8/14/2026 12:00:00 AM | Google
  • ★★★★★ Roy Morgan
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    8/13/2026 12:00:00 AM | Google
  • ★★★★★ Rebecca Harvey
    | Read Full Review
    8/13/2026 12:00:00 AM | Google
  • ★★★★★ David Wright
    I had a wheel sensor in the rear left and right, go out that caused multiple dash warning lights over the last two years | Read Full Review
    8/12/2026 12:00:00 AM | Google
  • ★★★★★ lio loi
    Easy check in and efficient | Read Full Review
    8/10/2026 12:00:00 AM | Google
  • ★★★★★ Dean Gardner
    We had a great experience at Audi of Chattanooga. Salesman was very helpful and we made a great deal. This is our second car from them and in a few years we'll be back for another. | Read Full Review
    8/10/2026 12:00:00 AM | Google
  • ★★★★★ Tammy Ellis
    I cannot say enough good things about Charlene one of the service writers at Village Volkswagen she has went above and beyond to help in every way possible she definitely puts her all into her job. | Read Full Review
    8/7/2026 12:00:00 AM | Google
  • ★★★★★ Cody & Lindsay Pickett
    I had to take my less than 30 day old VW in to the Chattanooga location. Brandy was the first to greet me. She was amazing! I had to leave the car for tests to be run to determine next steps. She stayed in contact with me, giving updates & assuring me they would get everything taken care of. She made sure I had a VW loaner less than | Read Full Review
    8/7/2026 12:00:00 AM | Google
  • ★★★★★ Mike Shipp
    Great experience buying from these folks. No pressure whatsoever and a true willingness to work with you to get a deal done. Chanel, Chris, and Jeff were great! If you are in the market for a vehicle, and they have what you are looking for, make these guys your first stop so they can make it your last. Thanks again Village VW! | Read Full Review
    8/7/2026 12:00:00 AM | Google
  • ★★★★★ Eric James Limbird
    Worst service. Worst experience. Worst people. | Read Full Review
    8/7/2026 12:00:00 AM | Google
  • ★★★★★ Rebekah Bearden
    | Read Full Review
    8/6/2026 12:00:00 AM | Google
  • ★★★★★ Mark Dunham
    I AM PLEASED WITH THE SERVICE DEPT. MR. COURT AND BRANDON ARE VERY GOOD AT GETTING ME IN AND OUT!! I Even though they knew I was in a hurry, they still had time to tell me that I will soon need rear brakes and how much it probably cost. Keep up the Great work! Yes, a sales person asked me was it time get another car yet, lol? | Read Full Review
    8/6/2026 12:00:00 AM | Google
  • ★★★★★ Jeffrey Fisher
    | Read Full Review
    8/4/2026 12:00:00 AM | Google
  • ★★★★★ Jeremy Weldon
    The service departments at Village VW and Audi Chattanooga are top notch. I have had a VW Atlas and now own an Audi A5. I have always received top-notch professional service when I have needed it. | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Jaylen Simpson
    | Read Full Review
    8/3/2026 12:00:00 AM | Google
  • ★★★★★ Andre Yanez
    Great customer service! I flew in from out of town so Michael offered to pick me up from the airport and had most of the paperwork ready ahead of time to make the process go quick and smoothly. | Read Full Review
    8/2/2026 12:00:00 AM | Google
  • ★★★★★ Samantha Wilkinson
    Dakota was absolutely astounding. He was very communicative throughout the entire servicing process and took care of me all the way to the end! It wouldn't be possible for me to have my car back without him. I literally can't thank him enough. 10/10 would recommend taking your VW to Village Volkswagen of Chattanooga and working with | Read Full Review
    8/2/2026 12:00:00 AM | Google
  • ★★★★★ Brenna Droke
    These guys are awesome! I had to bring my 6 month old in with me for my car's oil change, and they got me in and out! | Read Full Review
    8/2/2026 12:00:00 AM | Google
  • ★★★★★ Patricia Wilson
    | Read Full Review
    8/1/2026 12:00:00 AM | Google
  • ★★★★★ Jane Berry
    Recently purchased New VW Tiguan SE R-line Black. It is gorgeous and process was so Easy! Please ask for Jaylen, she is such a Lovely person! We couldn't be more happy with our experience?? | Read Full Review
    7/31/2026 12:00:00 AM | Google
  • ★★★★★ Kellie Hillis
    Giving 5 stars because I had such a wonderful experience working with Charolene in the service department! My issue seemed a bit complicated, and I was pretty stressed going into it, but she completely turned the experience around. She was kind, calm, knowledgeable, and kept me informed every step of the way, which made the whole pro | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ Steve Castello
    My experience was excellent.. very good customer service and Brandon did a great job and was very attentive and took care of my needs in a timely manner | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ Estela Calderon
    My experience in purchasing my Atlas from this dealership was very satisfactory. Our salesperson, Chanel Perry, was excellent and made our experience very comfortable and easy. No complaints whatsoever! | Read Full Review
    7/30/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Hamilton
    Polite staff, fast turn around time for maintenance, clean restrooms, kid friendly. This place is everything you'd want/ need in a dealership! | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ Paige Dietrich
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    7/28/2026 12:00:00 AM | Google
  • ★★★★★ The Andrew Tucker
    Patrick and Charlene were amazing and helping me to get my Volkswagen ID buzz in for Service. Definitely worth the drive from Knoxville to have a shop who actually knows what they're doing when working on these electric vehicles. | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ jeffrey sowa
    Excellent hassle free experience buying a new Jetta. Christian was great to work with. | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ youstina hanna
    | Read Full Review
    7/28/2026 12:00:00 AM | Google
  • ★★★★★ Pat Burke
    We were traveling from VA & had car trouble. Village VW was great getting us in for emergency service. Can't say enough about how helpful Dakota was & the technician working on the vehicle noticed the AC filter had been installed incorrectly from our service elsewhere & corrected it. Many thanks for helping us out. | Read Full Review
    7/25/2026 12:00:00 AM | Google
  • ★★★★★ Sarah Schwab
    VW works in a timely manner and they are always very kind. | Read Full Review
    7/25/2026 12:00:00 AM | Google
  • ★★★★★ Heidi Egbert
    All of the VW of Chattanooga staff are very helpful and kind. Our Sales person Noah made the process of buying our Taos enjoyable. I would recommend them for buying a new care and to service you VW. | Read Full Review
    7/24/2026 12:00:00 AM | Google
  • ★★★★★ Carolyn S
    | Read Full Review
    7/24/2026 12:00:00 AM | Google
  • ★★★★★ Jye Egbon
    Great experience really friendly and helpful | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ Dominic Dodson
    Absolute waste of time and money! If one could leave negative stars, pick a number! Kept my car for four days and did nothing to fix my issue. I knew dealerships were the last place you want to take your vehicle for services, however I wanted the convenience. Never been more mistaken in my life! | Read Full Review
    7/23/2026 12:00:00 AM | Google
  • ★★★★★ T council
    Always have taken care of my atlas cross sport since I bought it from them. | Read Full Review
    7/21/2026 12:00:00 AM | Google
  • ★★★★★ Liara Pols
    Great | Read Full Review
    7/19/2026 12:00:00 AM | Google
  • ★★★★★ Ben Baker
    Excellent experience, would recommend. | Read Full Review
    7/18/2026 12:00:00 AM | Google
  • ★★★★★ Latres Hayes
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    7/18/2026 12:00:00 AM | Google
  • ★★★★★ AMY CASE
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    7/17/2026 12:00:00 AM | Google
  • ★★★★★ AdamW
    Moved to Chattanooga a little over a year ago so this became the servicing dealer for both of our ID.4's (2021 and 2022). We both drive ~30k mile per year so have to swing by every 4 months or so for inspection service. Service with Dakota is always outstanding and him and all the staff make what is usually a chore actually a pl | Read Full Review
    7/17/2026 12:00:00 AM | Google
  • ★★★★★ Avery McCamy
    Chanel was the BEST!!! I am in love with my new Tiguan. Hugs thanks to Chanel & the whole team ?? They made the car buying process so much fun! | Read Full Review
    7/17/2026 12:00:00 AM | Google
  • ★★★★★ Mary-Katherine Bramwell
    | Read Full Review
    7/17/2026 12:00:00 AM | Google
  • ★★★★★ Zaria Wheeler
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    7/15/2026 12:00:00 AM | Google
  • ★★★★★ Debra Pointer
    Nice friendly atmosphere and the staff are amazing. Never have I had a bad experience. | Read Full Review
    7/15/2026 12:00:00 AM | Google
  • ★★★★★ Sara Walter
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    7/15/2026 12:00:00 AM | Google
  • ★★★★★ Brenda Malloy
    Service department people are not very polite or helpful | Read Full Review
    7/15/2026 12:00:00 AM | Google
  • ★★★★★ Omar Teague
    | Read Full Review
    7/13/2026 12:00:00 AM | Google
  • ★★★★★ Bill Gillespie
    The service was ok. The service director still owes me answers, a copy of my paperwork and a recall appt. | Read Full Review
    7/12/2026 12:00:00 AM | Google
  • ★★★★★ shanice garner
    Excellent service! I really appreciate the quick turnaround on my brake job and during the start of Fourth of July weekend no less. | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Pamela Weeks
    Lynn Wood showed me the car that I came in to test drive. It was such a pleasure to work with Lynn. She was knowledgeable, friendly, and professional. She made me feel so at ease with no pressure involved. | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Michael Partridge
    Excellent service department. They were very professional and took good care of me. | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Jermichael Daniels
    | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Andrea Roos
    Fast, friendly, and great service! Got my oil changed here. Making an appointment was super quick. They have a nice waiting area with free coffee, sodas, and snacks. The staff is very friendly. | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Ram Lanka
    I purchased my VW Atlas from this dealership in 2019 and had generally good experiences until now. I brought my vehicle in because the USB port stopped working and was charged about $200 for a diagnosis. I was told it only needed a software update. The USB port worked for less than a week before failing again. When I returned, I was | Read Full Review
    7/9/2026 12:00:00 AM | Google
  • ★★★★★ Nathan Garrett
    Village VW of Chattanooga took impeccable care of me and my VW. Their staff is friendly, professional, and go out of their way to guarantee you leave with a smile on your face. The service team is the best in TN that I have dealt with and they have my business now. I came from Knoxville and it is worth the drive for certain. These fo | Read Full Review
    7/3/2026 12:00:00 AM | Google
  • ★★★★★ Samuel Jeffrey
    | Read Full Review
    7/3/2026 12:00:00 AM | Google
  • ★★★★★ Nathan Garrett
    These people run the most professional, efficient, VW dealership in TN and it's not even close. I will be skipping Knoxville and making the extra drive to deal with the great team at Village VW from now on. | Read Full Review
    7/2/2026 12:00:00 AM | Google
  • ★★★★★ Jenifer Anderson
    Charlene has been great to deal with, kept us informed on updates I was not getting through the insurance company. | Read Full Review
    7/1/2026 12:00:00 AM | Google
  • ★★★★★ Stephen Vickers
    | Read Full Review
    7/1/2026 12:00:00 AM | Google
  • ★★★★★ Enrique Parra
    “I had a great experience with the wait time — it was much shorter than expected. I also appreciated the complimentary refreshments and snacks that were provided while I waited.” | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ herbie reed
    | Read Full Review
    6/30/2026 12:00:00 AM | Google
  • ★★★★★ Jason Richmond
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    6/29/2026 12:00:00 AM | Google
  • ★★★★★ James Spates
    Informative professional and courteous service. The team was 10 out 10 | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ H2O_Atlanta
    I purchased my 2022 Volkswagen Jetta SE from Village Volkswagen of Chattanooga, so when my rear brakes began making noise and my check engine light came on, I scheduled my service appointment here expecting a smooth experience. The quality of the repairs deserves recognition. My rear brakes and rotors were replaced, the check engine | Read Full Review
    6/27/2026 12:00:00 AM | Google
  • ★★★★★ Lee Teinert
    Very nice service people. Kept informed. | Read Full Review
    6/25/2026 12:00:00 AM | Google
  • ★★★★★ Kid Perfect
    40K service done promptly by appointment. | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ Jimmy Beavers
    Very good experience. Kept me informed .viedo was helpful. Charlene was great. | Read Full Review
    6/24/2026 12:00:00 AM | Google
  • ★★★★★ El_Planko D
    Needed a new reliable car, went in knowing what I wanted. Chanel was very friendly and helpful. I give her 5 stars. Im giving 4 stars because the car came back from being detailed with the trim around the door hanging down. I had to make an appointment to get it fixed, drop it off for half a day without a loaner vehicle. Service is f | Read Full Review
    6/23/2026 12:00:00 AM | Google
  • ★★★★★ Samala Sinclair
    We took my 2017 VW Tiguan for a detailed diagnostic inspection. We were VERY impressed with the entire process along with a detailed video of what was found wrong. GREAT job and very professional work! | Read Full Review
    6/21/2026 12:00:00 AM | Google
  • ★★★★★ Terry Hooper
    Service is always great at Audi of Chattanooga. I love the new texted video of what the did in the service. | Read Full Review
    6/21/2026 12:00:00 AM | Google
  • ★★★★★ Patricia Wimpy
    | Read Full Review
    6/20/2026 12:00:00 AM | Google
  • ★★★★★ Tammie Fricks
    Great service and great waiting area. | Read Full Review
    6/18/2026 12:00:00 AM | Google
  • ★★★★★ Talley Miller
    Took great care of my car and myself. Highly recommend. | Read Full Review
    6/18/2026 12:00:00 AM | Google
  • ★★★★★ Deede Gram
    This most recent visit to Village went as smoothly as things could possible go! Dakota and the team were working hard with the vacation season started and running with a short staff. For my recall on my VW iD4, they were spot on with dropping me back at home and then picking me back up via their shuttle driver. On another recent visi | Read Full Review
    6/18/2026 12:00:00 AM | Google
  • ★★★★★ Steve
    excellent buying experience. our sales representative, Noah Olaf was professional and extremely knowledgeable about his products. completely no pressure, calm environment experience made the purchase of our new car a pleasure. if you are interested in an Audi or VW, we highly recommend these Chattanooga dealerships. | Read Full Review
    6/18/2026 12:00:00 AM | Google
  • ★★★★★ Angie JB
    Couldn’t have asked for a better car buying experience. Lynn and the team were so easy to work with and really made us feel welcomed. Thank you so much for such a great experience! | Read Full Review
    6/17/2026 12:00:00 AM | Google
  • ★★★★★ Lea Smith
    Appreciate the service team at Chattanooga VW! They make it easy to keep up with maintenance. | Read Full Review
    6/13/2026 12:00:00 AM | Google
  • ★★★★★ Ieshia Womack
    The work got done BUT! The advisor didn’t communicate with me unless I called him… I told them the issue when I dropped my vehicle off, per another repair shop.” That didn’t have access to the part, because of it being a Volkswagen “ They changed 2 parts before getting to the part I told them was the issue, 12 DAYS later. | Read Full Review
    6/13/2026 12:00:00 AM | Google
  • ★★★★★ Brian Drummond
    Fast and friendly. | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ stephanie bettis
    Very fast service and I was very well informed about what they did to my car. Everyone was very friendly & helpful. James was the one that handled my service write up & he explained everything to me. He was very courteous & kept me informed. I will definitely use Volkswagen again. | Read Full Review
    6/10/2026 12:00:00 AM | Google
  • ★★★★★ Wayne Writesel
    | Read Full Review
    6/9/2026 12:00:00 AM | Google
  • ★★★★★ Phoenixowl
    I recently took my car to Village Volkswagen for service and to have a recall repaired. This was my first time visiting, and I had a great experience from start to finish. Everyone was friendly, professional, and easy to communicate with throughout the process. Charlene was especially helpful and kept me informed every step of the wa | Read Full Review
    6/9/2026 12:00:00 AM | Google
  • ★★★★★ Tisha Cross
    Great fast service! | Read Full Review
    6/8/2026 12:00:00 AM | Google
  • ★★★★★ Marc Lubowiecki
    I brought my car in for its 10,000 service. The service was done quickly and correctly. The had a shuttle that dropped me off to get breakfast while I waited. When I got back to the dealership a short time later it was almost done. Waiting area was clean and comfortable. Great service, great experience. | Read Full Review
    6/8/2026 12:00:00 AM | Google
  • ★★★★★ Frank Mathews
    | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ sabrina Holland
    We had an awesome experience here. Everyone was so nice. Our Salesperson Lynn Woods was amazing. We brought a 2026 Volkswagen Jetta. Love it ! Thank you so much !!! | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ Blessed and Highly Favored!
    Friendly, quick and expertise ?? | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ WIlliam Jenkins
    Great experience, Jalen & the staff awesome job | Read Full Review
    6/6/2026 12:00:00 AM | Google
  • ★★★★★ Franklin Chapman
    | Read Full Review
    6/5/2026 12:00:00 AM | Google
  • ★★★★★ Bo Cox
    My experience at Audi was incredible. Very friendly folks took care of our vehicle and sent us a video during the process. Very thankful. See you next time. | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Kenneth Endicott
    Great friendly service. | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Susie M
    Impressed!! Very kind and fast service!! | Read Full Review
    6/4/2026 12:00:00 AM | Google
  • ★★★★★ Donna Hendon
    | Read Full Review
    6/3/2026 12:00:00 AM | Google
  • ★★★★★ ???? ??????
    Very bad | Read Full Review
    6/3/2026 12:00:00 AM | Google
  • ★★★★★ Emilio Trejo
    | Read Full Review
    6/2/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Semerano
    Everyone is always friendly enough but I can't help feel being taken advantage of. I just paid $21.36 for an oil drain plug for my made in Chattanooga Volkswagen Atlas. If I had purchased the parts from Volkswagen online it would have been less than $5. I'll definitely keep this in mind next time. I need my vehicle to go in for serv | Read Full Review
    6/2/2026 12:00:00 AM | Google
  • ★★★★★ Emma Barksdale
    | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Mary Orr
    Fast and thorough! | Read Full Review
    5/31/2026 12:00:00 AM | Google
  • ★★★★★ Will Cone
    Wonderful Service Department. Top notch techs and management. Highly recommend. | Read Full Review
    5/30/2026 12:00:00 AM | Google
  • ★★★★★ Stephanie D. Shelton
    | Read Full Review
    5/30/2026 12:00:00 AM | Google
  • ★★★★★ Danielle Shelton
    | Read Full Review
    5/30/2026 12:00:00 AM | Google
  • ★★★★★ Noureddine Boussafeur
    | Read Full Review
    5/29/2026 12:00:00 AM | Google
  • ★★★★★ Brian Hitchcox
    | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Meghan Sehon
    By far the best service department I've ever used. The service team is thorough and attentive. The technicians are always very thorough as well. They take great care of the customers here. | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ DeWayne Middleton
    | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Deborah Parham
    The service at Village VW was great! Communication was wonderful. We had to have a part ordered so it wasn’t a one day job. Brandy kept me in the loop every step of the way. From the cashier to Brandon, the service mgr, they were polite, friendly and helpful! Will definitely be going back when needed. | Read Full Review
    5/28/2026 12:00:00 AM | Google
  • ★★★★★ Shirley Goins
    Thanks for taking care of our Tiguan. | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ Sandy McKenzie
    Always a great experience. The service area is always clean and enjoy working with both Court and Jeff. | Read Full Review
    5/26/2026 12:00:00 AM | Google
  • ★★★★★ Casey Clarke
    Village Volkswagen was very quick and straightforward with my VW service visit. Brandon was practically waiting at the door and the entire process took 30 to 40 minutes, without an appointment. This is how it should be done. | Read Full Review
    5/25/2026 12:00:00 AM | Google
  • ★★★★★ Jean
    The service was great and I used be not getting oil change on weekends but the gentleman man there changed my oil. I was very happy because I couldn’t wait on Tuesday. I appreciate your kindness and respect for me please God bless you and your family. Have a great holiday weekend!!!! | Read Full Review
    5/25/2026 12:00:00 AM | Google
  • ★★★★★ Lynn Moffitt
    An unexpected service issue occurred while traveling in Chattanooga. The service team at Village VW, Brendon, Brandy, AJ & Charlene took care of it in an efficient and professional manner! It saved not only my vehicle, but the business I had scheduled while in town! ?????? | Read Full Review
    5/22/2026 12:00:00 AM | Google
  • ★★★★★ Kamari Woods
    | Read Full Review
    5/22/2026 12:00:00 AM | Google
  • ★★★★★ Annette Taylor
    | Read Full Review
    5/21/2026 12:00:00 AM | Google
  • ★★★★★ Phillip Bridge
    The gentleman that attend to me was super nice. He has always been very pleasant. | Read Full Review
    5/20/2026 12:00:00 AM | Google
  • ★★★★★ Chris Park
    | Read Full Review
    5/20/2026 12:00:00 AM | Google
  • ★★★★★ Tony Randall
    | Read Full Review
    5/20/2026 12:00:00 AM | Google
  • ★★★★★ Clara J. Beeler
    Every person we came into contact with was extremely helpful! Especially Travis! UPDATE!! I have had my 2024 Tiguen here for regular maintenance and service since my purchase. They are always nice and efficient in all my encounters. I highly recommend Village for All your Volkswagon needs! | Read Full Review
    5/18/2026 12:00:00 AM | Google
  • ★★★★★ Marjorie Harman
    Very clean, friendly. Welcomed our two boxers. Even washed my car! | Read Full Review
    5/18/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Sermon-Davis
    | Read Full Review
    5/18/2026 12:00:00 AM | Google
  • ★★★★★ Giovanni Colombo
    | Read Full Review
    5/16/2026 12:00:00 AM | Google
  • ★★★★★ Wes Ownbey
    My wife and I had a great experience. Everyone there was nice and friendly. It probably helped that we knew exactly what we wanted before we got there. My wife loves her new Tiguan! | Read Full Review
    5/16/2026 12:00:00 AM | Google
  • ★★★★★ Damaris Ramirez
    The service was very good they take care of my necessities and my concerns about every detail that I want on my new car | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ Lori Fulmer
    | Read Full Review
    5/15/2026 12:00:00 AM | Google
  • ★★★★★ Ronnie Leonard
    Our entire experience with Jaylen at Village Volkswagen of Chattanooga was great from beginning to end. She made the process easy and she was so pleasant to work with. I Highly recommend. | Read Full Review
    5/14/2026 12:00:00 AM | Google
  • ★★★★★ Rusty Greer
    Even though a small team and small space, the team is always respectful, responsible and wonderful. | Read Full Review
    5/14/2026 12:00:00 AM | Google
  • ★★★★★ Brian Carter
    I recently had major electrical issues on my Q5 that a local shop couldn't figure out. The Audi dealership had it fixed quickly. They were very informative and very pleasant to work with it. It's hard to compare cost with something like this, but the cost seemed reasonable for how much they did. I would absolutely return to them agai | Read Full Review
    5/14/2026 12:00:00 AM | Google
  • ★★★★★ Steve O
    When given no other options, everytime I deal with parts with these guys, they always come across as shrewd and condescending. Just went recently and the guy was already in an awful mood. I just kept thinking about it and finally I've had it and now posting this review. One time getting parts there, heard a guy arguing over the phone | Read Full Review
    5/14/2026 12:00:00 AM | Google
  • ★★★★★ Richard Maddox
    Audi Chattanooga turned a total loss into a treasured find! Thank you Shannon, Robert and last but not least, the Best in sales, Lindsey Reed. Our third Audi bought here. | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Mark Stephanos
    This dealer and staff rocks!!! Special shout out to Harkeem and Lindsey. They always do an outstanding job with providing me the deal. I want, with the vehicle that I want. Highly recommend this Audi dealer. | Read Full Review
    5/13/2026 12:00:00 AM | Google
  • ★★★★★ Jeffery Curry
    Leased a Tiguan - good deal and service | Read Full Review
    5/12/2026 12:00:00 AM | Google
  • ★★★★★ Judy Olson
    Prompt, professional and excellent customer service!! Highly recommend! | Read Full Review
    5/12/2026 12:00:00 AM | Google
  • ★★★★★ Jason Day
    Chanel was a fabulous sales team member. She made our experience fun and exciting. | Read Full Review
    5/10/2026 12:00:00 AM | Google
  • ★★★★★ John Harward
    | Read Full Review
    5/10/2026 12:00:00 AM | Google
  • ★★★★★ Elton Richards
    First of all no-one likes going to a dealer, it's usually pressure sales and rude people. Not Audi of Chattanooga! Court and Jeff are two of the down to earth people you'll meet! Friendly and professional at all times! Both will talk you through any work being done and any recommendations-and they are just that-recommendations! No hi | Read Full Review
    5/8/2026 12:00:00 AM | Google
  • ★★★★★ Mike Swiger
    Our sales person lynn was awesome. She truly worked for our best interest. We will do business with her again. She's the best! | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ K A
    | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Best
    The staff was very informative and helpful. ~ Katie Best | Read Full Review
    5/7/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Maples
    The service team there is great they alway take care of my vehicle with the utmost care there communication is fantastic as well !!! Thanks VW | Read Full Review
    5/6/2026 12:00:00 AM | Google
  • ★★★★★ Tyler Walker
    No communication from the service rep Dakota. I was made out to be a liar when I call the service manager and told them I haven't received any phone calls from them for updates. They had my vehicle for a month with no communication for a loaner. Very unprofessional experience. | Read Full Review
    5/6/2026 12:00:00 AM | Google
  • ★★★★★ Evelyn Surles
    | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ Julian Herrero Banda
    Great service and very fast! Just what ai needed for my 10k car service. | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ Erin Anderson
    Easy service appt getting oil change. Just waited for it and didn't take long ! Also liked the video of exactly what was being done in real time. Cool way to keep customers informed. | Read Full Review
    5/5/2026 12:00:00 AM | Google
  • ★★★★★ Eva Delistoian
    Great atmosphere and excellent service! | Read Full Review
    5/3/2026 12:00:00 AM | Google
  • ★★★★★ Paula Jarman
    We recently had to have some things checked out with our Atlas and they got it taken care of and we were on our way. Always a friendly staff. | Read Full Review
    5/3/2026 12:00:00 AM | Google
  • ★★★★★ Brandon Weldon
    | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Tom White
    Greatly appreciate the fast service getting some damage repaired around the wheel well. Got me in and out within 24 hours. Thanks!! | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Mattie Báthory
    Service is great. The staff is super friendly and helpful. They are on it when doing inspections and letting you know how long it will be if you need new tires, brakes, filters, etc. after getting an oil change. | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Mills
    Took our wagon in for its 40K checkup and a couple of recalls. Everyone treated us and our ride well. Highly recommend! | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Steve Kerr
    Timely service and friendly personnel. | Read Full Review
    4/30/2026 12:00:00 AM | Google
  • ★★★★★ Juliana Harvey
    Lindsey Reed has been amazing! I’m new to the process of buying a new car but she made it so easy and understandable, I couldn’t praise her enough! Also Robert was very sweet and broke everything down for me which I really do appreciate! | Read Full Review
    4/27/2026 12:00:00 AM | Google
  • ★★★★★ Tony Steely
    Sales lady was fantastic. My wife loves her new Audi Q7. Thank you. Everyone was great. | Read Full Review
    4/27/2026 12:00:00 AM | Google
  • ★★★★★ Pierceton Mazell
    Charlene always goes above and beyond for all my service needs. | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Donnie Scott
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Amie Austin
    The service department at Village Volkswagen is truly exceptional! Even after moving from Chattanooga to Mississippi, I still make the 5-hour drive back for routine maintenance. I trust the staff completely and appreciate their honest advice. The video recaps are a fantastic touch, making it easy to understand what’s happening with m | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Teresa Earls
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Kaulin
    Great experince, lovely people. | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Peggy Jennings
    Court made the process seamless. He also suggested a better tire for my s3 . Thanks Court | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ David Smith
    You did not get my tire pressure monitor working other than that you guys and gals are the best, I could not believe the quick service i received, and the video was awsome. So if I get a.low pressure I dont know it, I just wish it worked right maybe soon I could get it by and show you that it does not show any tire information. Than | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ charlie harvill
    Very polite and quick | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ LaCondra Mason
    | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Shepherd
    Excellent Service.! Made an appointment and I was in and out within 20 minutes.! As always, Great customer service.! | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Michelle Bradley
    | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Jay
    Long service times, inaccurate, and bad customer service. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Abigail Fitzgibbon
    I took my VW to their repair shop after some issues. After waiting for multiple hours, I was told by a salesman, Dakota/ "Cody", multiple parts including battery and alternator needed replaced and provided a quote sheet. After determining that I only wanted the battery and would monitor my vehicle for issues, they provided another qu | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Abi Fitz
    | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Abigail Fitzgibbon
    I took my VW to their repair shop after some issues. After waiting for multiple hours, I was told by a salesman, Dakota/ "Cody", multiple parts including battery and alternator needed replaced and provided a quote sheet. After determining that I only wanted the battery and would monitor my vehicle for issues, they provided another qu | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Clay Shrader
    Charged my coworker over 500 dollars to replace a battery and then it came loose after only a few weeks. Wouldn't bring a bicycle here | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Linda Farnsley
    It is easy to make a service appointment online. My oil change was quick and the customer service was great! | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ william sprinkle
    N/a | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Fabian Hernandez
    | Read Full Review
    4/19/2026 12:00:00 AM | Google
  • ★★★★★ Harvey Sparks
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ FENG GUO
    Great experiences working with them. Jaylen was super helpful, professional and efficient during the whole process. My wife is happy about her new car! | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Billy
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Joshua Ray
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Junior EVANS
    Super nice people | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ marcio TA
    | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Sue Hultgren
    | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Jazmine Slone
    Very fast and even washed my car for me! | Read Full Review
    4/16/2026 12:00:00 AM | Google
  • ★★★★★ Dekota Nichols
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Belinda Maxie
    | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Doug Wooten
    The customer service was good the wait time was short. The only complaint I have is I think for $180 a tire rotation should be included. Other than that it was a good experience | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Steven Nelson
    Great service | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Amanda Rehn
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Dan
    Excellent service, took care of my recall fast and did a great job. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ William Lee
    Great service. A+ | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ jacqueline kennedy
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Cheryl Hamrick
    It took several tries to get the rep to return my call for a recall, but was able to get an appointment within a week and the service was done in the time promised. Friendly staff | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ T E
    | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Hale
    Great customer service! | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Bell
    VW of Chattanooga has excellent customer service and they are very thorough with their vehicle maintenance. They sent me a video of the inspection they did on my vehicle and noted any issues they found. | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Gene Bakker
    Quick and complete service. I wasn’t sure just taking it on for my 10k service would be quick, they took me right in and finished up quickly. Always friendly service staff too. | Read Full Review
    4/13/2026 12:00:00 AM | Google
  • ★★★★★ Guilherme Abreu
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ LMG LaTeel
    Very experienced sales personal. Ms. Chanel went over & beyond to help my daughter & I with her very first purchase of a vehicle. I highly recommend if you’re in need of a car, go to Village Volkswagen of Chattanooga and ask for Ms. Chanel she will take care of you. | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ David Rose
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Kelly Fox
    Very friendly. I wish they had more clear signs as to where the service garage is. I drove my car into the wrong garage but they were so nice about it and helped me directly from there. They walked me where I was supposed to go and got me all set up. They were actually really reasonably priced too. I’m from Chicago and it was way che | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Cecilia Singer
    They always do an exceptional job taking care of my vehicle! I can always trust that they will figure out any issue! They work in a timely manner, have a wonderful waiting lobby, and all of the staff are friendly and welcoming! If you have a VW I can only recommend using them because they know what they are doing and do it well. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Kelley Brown
    I was in and out within 15 minutes. My car washed and inspection all clear. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Elías E. Alarcón M.
    | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Mark Mclenithan
    Excellent VW service center. Fast professional technicians to meet all your service needs. Definitely will be back. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Brittney Worley
    Arvin and Noah were wonderful to work with. The process was was easy! Highly recommend Village VW! | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Tom Jones
    Quick scheduling for service. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Marina Musiyevich
    God oil change without any issues | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Jones
    Lynn Wood was an exceptional sales woman, very knowledgeable made me very comfortable i am 100% satisfied with her help and knowledge and my new car | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Mingola
    | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ Patty McFarland
    Very fast and friendly service. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ David Gonzales
    Always great communication. | Read Full Review
    4/9/2026 12:00:00 AM | Google
  • ★★★★★ William Smith
    Fast and quality work. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Shannon Hart
    Always great service! | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Ulisses Lourenço
    | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Julian Otterpohl
    | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jay Roberts
    They are attentive to your vehicle's issues, your financial situation and to seeing your vehicle is repaired to exact specifications and prime operating order. It is a premium price with a premium service. They are always fun to talk with. My Jetta is my most favorite car I've owned to date. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Joyce Gardner
    Really appreciate the service and communication! Special thank you to Dakota for scheduling an extra service while my car was there and providing me with all my contract information. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Rebecca Blaesing
    | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Jeremy Brown
    Great service and quality! | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Joe Nivert
    | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Jim Fortuno
    Lynn is a great sales lady. Love my Tiguan. | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Molly Heusinger
    | Read Full Review
    4/3/2026 12:00:00 AM | Google
  • ★★★★★ Mary Wilson
    Kevin and I cannot thank the team at Village VW of Chattanooga enough. Spectacular service and amazing customer service!! We were staring down warning lights at 4:15 pm at least 1 hour away and their service department closed at 5. we live in Michigan and needed some help. Brandy Vaughn, Patrick Thompson , and Brandon Perry stayed op | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Wanda Lyda
    Great service department. We love our Passat and Village VW keeps it updated on service. Friendly staff. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Natalia Egido
    | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ William Aiken
    Exceptional in all respects. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Randal Martin
    Always pleasant to deal with Village VW. They never try to unnecessarily upsell services. Great bunch of people. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Melvin Bowen Jr.
    I would like to thank VW for the fast turnaround of fixing my daughter's car in a day instead of the 3 to 4 days they previously had said. You really amazed me. Someone that cares. Thanks a million. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ tammy miller
    | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Julie Young
    The team at Village is very professional and responsive. They have serviced our daughter's car multiple times. We are out of state and appreciate the quality of service Village provides. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Hayden Watson
    Recently bought a Golf GTI back in June 2025, this dealership was nice to work with. They showed me the cars first and let me find the one I liked. Some dealerships want to run credit before you even get to see if awesome stuff, and I appreciate that. They were also transparent about the add-ons like the extended warranty, I wasn't l | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Noah Turner
    Very professional and very quick. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Kimber Watson
    | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Nicholas Barnes
    Excellent customer service and explain the process and vehicle extremely well. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Brandi Jordan
    | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Denice Rowe
    Our first time with a VW and we are pleased with the easy process without pressure and stress! We love our new Atlas Cross Sport!! Christian was super to explain all of the features and help us set up my app! Robert helped us get the price and payment plan to our satisfaction too! Bonus, we have a beautiful new SUV made in TN!! | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Annie Finnell
    Always a good experience at Volkswagen of Chattanooga from start to finish! | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Mark Jackson
    Very good experience. In and out in a timely fashion. Nice and pleasant waiting area. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Phillip Brockwell
    We have been using Village VW since we purchased our Atlas Cross Sport. They deliver excellent service and thoroughly explain everything they are doing and what the condition our VW is in through the Service Videos. We are 110% Satisfied with their Abilities and Service! | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Bugra Zengin
    I purchased my car in Pittsburgh but have been living in the area for the past few years, and I’ve been bringing it to Village Volkswagen of Chattanooga for service for about 3 years now. The team has always been friendly, professional, and efficient. They make the whole process easy and stress-free every time. I would definitely rec | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Bryan Jones
    Everything was amazing! Top notch service! Thank you! | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Chris Hankins
    Great service for oil changes timely and no appointments needed | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Travis Boyd
    Great service fast as always. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Danielle Bryan Nelson
    Service was efficient and fast to replace the recalled airbag. However my car wasn’t washed due to “body damage.” I would’ve liked to have been asked if I still wanted my vehicle washed. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ tracy taylor
    James was great. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Mora
    Service at VW Chattanooga was outstanding and super fast | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ John Gadd
    In and out for oil change in. 30 minutes | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Aaron Henry
    Service was friendly, quick, and top tier. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Bincy Jinu
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Brady S
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Ethan Strong
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Rodriguez
    | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ samantha derrick
    Chanel was amazing! Made the process so easy and stress-free | Read Full Review
    3/24/2026 12:00:00 AM | Google
  • ★★★★★ Cintly Guzman
    Every time I go, I get fast, but professional service. This Saturday specifically, the person at the front desk was slammed, but he still treated everyone with a smile and friendliness. He took the time to explain all the results of my 20k mile service thoroughly. I also got a video from the mechanic while it was in service explainin | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Tiffany adams
    Great customer service all around! Everyone was extremely kind and understanding with a toddler running around. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Jeremy Lawson
    Very professional. Clear communication on what issues were found and how to address them. I was not pressured to complete any unnecessary services. The work was completed in a timely manner. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ RB Henderson
    Very professional & quick. | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Mike Bruesewitz
    Great as always. Friendly and prompt. Fair pricing | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ Jason Brooks
    Great experience and help | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ James Webb
    Service advisors were helpful, but the engine was overfilled with oil by at least half a quart. Warning message advised not to start the engine, and to call the dealership. Since there is no service on Sunday. I spent half the afternoon finding the tools and pumping the extra oil out through the dipstick tube. Not my most favorite wa | Read Full Review
    3/23/2026 12:00:00 AM | Google
  • ★★★★★ lesley scotton
    | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Christina
    | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Tom Hill
    Always a positive experience when I bring my Volkswagen here to be serviced | Read Full Review
    3/21/2026 12:00:00 AM | Google
  • ★★★★★ Juliet Williams
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Chris Drake
    I always appreciate the thoroughness of the technicians and superior customer service of the service riders. While it is never fun to spend money on repairs, sometimes costly, the team a Village Volkswagen makes it predictable, transparent, and most importantly honest. I appreciate the relationship and the solutions they offer (repai | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Debbie whatsinthat
    They have taken great care of this little gem for many years! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Amber Gardner
    Quick in and out thorough service with a smile | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Suzi Hensley
    Always try to be helpful, fast and efficient! | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Logan Stephens
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Sean Mathis
    | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Green
    I have specific instructions when booking my appt, them was told something different than what was discussed when the appt was made. | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ tom bress
    I purchased a used vw from another dealer with a third party warranty. Discovered a mechanical issue and Village VW treated me fabulously. Charlene in service, is a superstar going above and beyond what should have been expected, dealing with the warranty company and keeping me informed on everything through out the process. When th | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Summer Knott
    | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ willie graves
    I am very happy with the people at vw | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Harbison
    Always have a great experience here, Dakota and Charolene always take great care of me and I trust them with my Atlas. | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Andrew Gay
    Absolutely over the top in service Charolene smith is one of the best service advisors I have met I love our Volkswagen and when I’m ready to buy a new one, I’m definitely buying it from this place , awesome people | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Michael Lunsford
    Very thorough and quick with there service | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Karen Cristina
    | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Marilyn Bishop
    Came in to have passenger brake light replaced. Love the video they shared with me via text of all other issues with the car. Overall experience was very pleasant. | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Zac S
    Chanel was fantastic! She helped me get an amazing car I really needed at a price that was comfortable for me. The manager that assisted us was great as well. 10/10 would recommend | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Handal House
    | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Lisa Rose
    Service was exceptional, yet when quoted a price and service was completed, the bill included "shop fees added for replacing wipers?" I suggest this is why some do not use car dealers for maintenance. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Reece Genter
    | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Gregory Minnaar
    | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Kristina Rodriguez
    I take my VW to get serviced for whatever it needs and the staff is always friendly and takes care of whatever need I am there for. Always pleased with my visit. | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ John Breitbach
    Brandy was GREAT! | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Dakota Allen
    Very friendly and faster than last year | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Newman
    | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Hailey Alexa
    | Read Full Review
    3/15/2026 12:00:00 AM | Google
  • ★★★★★ Jay
    | Read Full Review
    3/14/2026 12:00:00 AM | Google
  • ★★★★★ Wendy Jensen
    Volkswagen is good to keep you informed of what they are working on with your vehicle and when they expect it to be ready. We love our service representative Dakota. Always professional and kind. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Gary Burger
    Mission accomplished as expected | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Riki Doss
    Always courteous and respectful of my time. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Peggy Hitt
    I like the way Volkswagen village helps people with vehicles in tough situations I thank the people of Volkswagen village for all their help with a car that's durable in other wards I love my car thank you again! | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Frank Breazeale
    Thank you. Always polite and helpful. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Natalie G
    So happy with my new car purchase! Jaylen was amazing to work with and the process from beginning to end was so easy. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ B J
    Easy to schedule and very fast 20,000-mile service. I waited at the dealership, and my car was finished in about 30 minutes. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Goertemiller
    Customer service is friendly, but be prepared to double your wait time from what they tell you. They have stopped vacuuming the vehicles, which is disappointing because their prices are sure high, and it still says online that they clean the vehicles. | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Ebbie Pell
    Friendly staff, timely appointment options, a video of completed service, a complimentary car wash and great communication the whole time! Im so impressed and will be back. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Ward Wilson
    Smooth and quick service, outstanding communication. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Tena Cody
    | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Danny Hesterly
    Walked in on a Saturday to get my oil changed in my VW Atlas. It was fast, painless, and the service technician sent me a video of the progress… overall it was great. In and out with plenty of hours left of my day and that’s what you want… especially on a weekend. | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Apolo Barrios
    Great Great Service and very fast! | Read Full Review
    3/12/2026 12:00:00 AM | Google
  • ★★★★★ Brad Mccartney
    My daughter is in Chattanooga I’m in Alabama. I can say with conviction through my 4 decades experience as a used car sales manager in the retail car business. The service department at Village Volkswagen of Chattanooga are in my opinion absolute top tier. Both times my daughter has had an issue with her Beetle I’ve been in contact w | Read Full Review
    3/11/2026 12:00:00 AM | Google
  • ★★★★★ James Langkamp
    worked with the sales staff – Lindsey in particular and she was great to work with | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Rhonda Hall
    The service department is great and they have been very accommodating. We live in Dalton so it’s tough for me to get there before the service dept closes. They let me pay over the phone and I pick it up from the sales dept. The entire staff has been wonderful! | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Maggie Blair
    As always, Village VW made it so easy to buy a car. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Ken Jordan
    Extremely fast and friendly service.Replaced head gasket radio and changed oil on vehicle.Within just a few days.2023 Vw Taos. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Diane Miller
    The Service Department ordered hubcaps for me and also did an oil change and filter replacement. They are thoughtful and efficient and explained future items that will need to be taken care of. Great Service | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Ernest Wooten
    | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Ana Moore
    The service department is always kind, fast, and efficient! So happy I bought my car here and even happier to be a returning customer. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Ron M
    Quick, reliable service | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ J Graves
    I always get taken care of when I get service here. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Grady Phillips
    Lynn Wood was amazing to deal with! Such a great experience | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Christopher Fetty
    Pierre was great. We told him my wife wanted to check out some cats to decide what she wants even though we wouldn't be purchasing for a while. He showed us various models and we did a test drive. He wasn't a pushy sales guy, zero pressure. That is exactly why we will be reaching out to him when we get ready to make the purchase. Awe | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Megan Horne
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Dion East
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ kevin yuan
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Ryan Lowe
    We purchased a certified preowned Atlas from here. We had a great buying experience through Village Volkswagen. We have taken the Atlas in a few times for service, and they have been nothing less than excellent. Their service department is top notch. They even offer a courtesy shuttle service. They not only dropped me off at home wh | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Angela
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ dawn zimmerman
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Nate Tucker
    Another round of great service without pressure to buy additional things. ???? | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ sherry dalton
    Always friendly, and sends video of the work done. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Robbi Statham
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Combs
    | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ Rochelle Beene
    Staff is very friendly and professional. Fast service. | Read Full Review
    3/8/2026 12:00:00 AM | Google
  • ★★★★★ pjblazek
    | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Marina Peshterianu
    | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ sherri Hazard
    Fast professional service | Read Full Review
    3/6/2026 12:00:00 AM | Google
  • ★★★★★ Craig Latham
    | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Alethea Bonner
    | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Ashly Bulat
    Brought my Jetta to be serviced here, had an oil leak and needed to replace a sensor. I stayed in contact with Dakota who was very responsive with my request for updates. When I picked up my car they washed it and filled up my gas. Will definitely be bringing my car here for any future repairs. 10/10 service. Thank you guys so much! | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Chris Wood
    The entire experience with Volkswagen service has been awesome everybody there seems to want to do a great job and satisfying customers needs. However, this is the third time my car’s been in for leaks. I hope they’re fixed this time. | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Brooke Myrick
    | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Mack Moss
    | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Jian Huang
    Bought a brand new car from Village VW last January and just bought another brand new car from them a year later. Great price, great selection. Their people are great too, buying from Village VW was consistently the easiest car buying experience ever for me. They are efficient, professional and straightforward. I'll have no hesitatio | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Vicky Khan
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    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Mary Sparda
    Great service department | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Mollie Russell
    Haven’t had any issues yet! Always excellent service!! | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ eyane bush
    Good service | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Robson Godoy
    The team is very knowledgeable and ready to answer any questions. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Ashley Condra
    | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Michael Allen
    In and out quickly. Friendly staff. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Simone Black
    The most rude men I’ve ever encountered in my life. Wouldn’t let me test drive because I did not want to buy a car THAT day! I understand if you do not want to “waste mileage” when you know you will not be making a sale. However, what you do NOT do is look someone in their face and say “My men get paid by the sale, not the hour, so i | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo joyner
    The staff was very efficient throughout the whole process. Nice and very helpful. Thanks village Volkswagen! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Sharon Cummings
    | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Kevin F
    They were professional from beginning to end. Speedy service!! | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Haley Walter
    Mr. Bryant is a piece of actual work. A sorry excuse for a manager and an embarrassment to this establishment. A little lesson in sales, Mr. Bryant. If someone is curious about a car but not making a same-day purchase, let me explain something since it’s obvious you missed the fundamentals somewhere along the way. A customer who is | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Hensley
    You guys are always fast and very friendly | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Brenda Leavy
    Efficient and came back running nicely | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Sherry Shroyer
    We have been taking our 2018 Atlas to this dealership for service since our purchase. The technicians are knowledgeable and keep us informed of the progress during our wait. There are plenty of snacks and drinks, WiFi, and clean restrooms available while we wait. The payment desk personnel are friendly and helpful acknowledging that | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Novella Miller
    Charolene takes great care of her customers whenever they come in for service on their vehicles. She is very honest, personable and helpful concerning what you need or don’t need to be repaired on your vehicle. Tops in my book-from the time I first purchased my vehicle and met her when I bought it in for service until now! (Many, man | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ John Critchfield
    Fast and efficient service. Dakota did great. Very polite. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Dee Johnson
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Ash Robillard
    amazing and quick experience! Arvin is a great salesman! definitely recommend getting a car here! | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Maura Leming
    they were all very helpful and nice. they fixed my car and did everything i asked. they’re awesome! they even sent me a video update on my car | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ noe fuentes
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Holger Dressel
    Very fast service and friendly treatment | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Ciara Leigh
    Fast and convenient. Good service and I love the videos that explains the process and suggestions on what will be needed . | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ M S
    I love Village Volkswagen of Chattanooga. Everyone is so nice and the waiting room is clean and comfortable. And I love that they send you videos of what's being done to your vehicle. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Josh Wells
    When the dealer 5 miles from me couldn't fix my issue, I drove the 115miles down. I was kept up to date and provided a loaner for what turned into a quite extended service due to logistics and another dealer's mistake. A couple week later and all is good. Very happy to be back in my car and after dealing with my local dealer a couple | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Sam Houston
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Jeff Lofgren
    My lease car 10,000 mile service was great. Only 45 minutes but enjoyed a drink and snack while I waited. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Jimmy Collins
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Betty Bearden Whitley
    Great service and great seating area to wait on service. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Ray Wilson
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Chris Nix
    I have received excellent service here from when I purchased my ACS in January 2023 and every visit since. Recalls and service issues have been handled in a timely and professional manner by the team at Village Volkswagen | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ edis krnjic
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Shelley Morrow
    I always have a positive experience when working with Village Volkswagen. Charlene in the service department makes scheduling and having routine maintenance completed easy. I really enjoy that the mechanic sends a video update informing me of all of the repairs made, and what was inspected or problem areas I need to know about. Great | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ MOLLY GADD
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Morejon
    I was promptly greeted by the friendly staff at Village Volkswagen. No waiting, got right in. My service manager, Dakota Dillard was exceptional, clearly explaining the scope of work and keeping me informed throughout the repair process. Unfortunately, I received some bad news which resulted in a more costly repair than I had planne | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Tammy King
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Christen Afanlete
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Rayner Edwards
    Mostly a very positive experience. Checkout took much longer than anticipated. | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ deshawn moody
    The sales department from sales manager to sales person really didn’t seem like they was interested in selling me a vehicle they didn’t seem to want to try to work a deal until after I mentioned that I was going to another dealership that was willing to work on the final numbers that Village VW didn’t seem to want to do. Don’t get me | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Anne Walker
    I was in and out in less than an hour for my oil change and tire rotation on my ‘22 Atlas…my favorite car I’ve ever had (and I’ve been driving since 1973)!! | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Dan McCarron
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ puskur kruthika
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Delmon
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Alaina Boggs
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Tim Chakwin
    The service department is fast and friendly. The video walk around and summary is super helpful and transparent. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Barbara Bell
    Excellent, friendly service!! | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Allyson Blaylock
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Johnson
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Kim Taylor
    They are friendly, fair, and honest! They will always get my business! | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Bobby C
    They were fast in providing maintenance care for my car. They explained what my car needed. They allowed me to se a coupon online to help with the cost. I recommend Chattanooga VW for your VW needs. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Michael Holland
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Betty
    As always, the service was fast and efficient. The employees of the service department are friendly and professional. The mechanics working on my car are the best. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Paul Cloutier
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Gary Glover
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Maddie Jenkins
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Maria Gaines
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Mike Smith
    Our salesman, Tony, was great to deal with. Sale process was simple and up front. Didn’t take much time and financing was quick as well. Great experience. | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Mary McDonald
    I just moved to Chattanooga a month ago and had an issue with my emergency calling system. I called Village Volkswagen for an appointment, and they were great. Brandy kept me updated and after the repair was made, I was sent a video of my car showing everything working again. Nice touch! I felt welcomed and confident that my Taos wil | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Douglas Brown
    | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Scott P
    I've had our vw serviced by this dealer from day 1. Service advisors have always been great, timeliness of appointments very good, waiting area with wifi, snacks, TV make the waiting so much better. I've also used their shuttle service on occasion, very courteous and pleasant. This most recent visit was for 60K maintenance, also o | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ David Banks
    Great service as always! I love the video | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Mark Shartle
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Mindy Timmons
    As always - fast and courteous service! | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Frank
    Very good work....just expensive | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Thomas “unkasmitty” Smith
    Great people, I haven't done business with another dealership in 25 years and I never will. Lynn, Jeff and Robert are always at the height of professionalism. | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Demetrius Jackson
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Kotz
    Brandy is an excellent customer service representative and the drivers who took me to the mall and picked up were very nice. My Atlas is the 2nd car I’ve bought from Village Volkswagen and I couldn’t be happier with the car and the staff! | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Timothy Higgins
    Made time for me and super nice people to make my wait excellent | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ brandy latest update monecraft
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Steven Nelson
    Great service | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Criss Grant
    The service team is always professional, kind and courteous! I haven't purchased a vehicle anywhere else in nearly 30 years. | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Michael Owens
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Brenda Eason
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Lil Silva Sisters 2.0
    Easy and quick. Great people, always welcoming, plugged our tire, thankful for the service | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Emily Adkins
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Chanel Scruggs
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Isaiah Young
    | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Laurie Bergholz
    Christian was knowledgeable, helpful and very friendly. It was a great experience | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ William DeMars
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Muina
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Harold Owen
    Excellent. They fixed the problem in no time | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Kyle Reece
    Great experience very knowledgeable | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Aida Abigail Salinas Hernández
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Kristie Lively
    Amazing customer service! The service department went above and beyond to assist us! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Juan Martinez
    Brought my 2012 Golf R to the dealership for a brake inspection and brake fluid flush. My advisor was informative and the technician (Houston) took great care of the vehicle and was very thorough with his inspection. With under 28,000 miles on this car, I will continue taking it to Village VW for all maintenance and repairs. The serv | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ James Omodeo
    Went to Volkswagen an oil change luckily I got too busy and my oil changed fairly quick. I like the option. Watch video of your oil change in progress. The staff was fun and friendly. Chanel, it’s absolutely wonderful. That made me feel comfortable. We all had a couple of good glass. Great experience, getting oil oil change. When I | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Jessica Lockhart
    I’m currently in the process of searching for my next vehicle and recently stopped in to look at the Atlas Cross Sport. I had the pleasure of working with Jaylen as my sales consultant, and she was incredibly thoughtful and patient in helping me think through what I truly need in a vehicle and whether the Atlas would be the right fit | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Shirley Goins
    Thanks so much Chanel for all your help in our new Tiguan purchase. | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Austinfowle03
    Brandy was awesome in service | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Laura Watkins
    The staff in service were so helpful and kind from the minute I called to schedule my appointment for service thru the arrival and check in of my service appointment. The waiting area was clean, comfortable and stocked with cold and hot beverages and snacks. Once my vehicle was finished the service rep came to me and explained what | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ brenda sadler
    Oil change…folks were kind and quick. Making the appointment was a pain though | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Luke Falasca
    Buyers - be careful, their sales people are very misleading. When I bought my car here a couple of years ago, they sold me the warranty that was explained to me as covering everything bumper to bumper including electronics. Sounds great. Except, every problem with your car they always manage to find a way for it to be a problem wi | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Philip Keel
    If i could go lower on ratings I would! This is the most unprofessional and lousey service center Ive ever been to, the car in question has terrible shifting and transmission issues, after questioning these issues and bringing to their attention that they sold me a junk car they kicked me off the property. Ive been very dissapointed | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Justin Keel
    Told me nothing is wrong with transmission but it jolts and got kicked off the lot for calling a car a lemon if this tells you something please take your car to Knoxville | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Justin Keel
    Sold my wife a car had multiple problems and didn’t want to fix | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Elizabeth Lewis
    I DO NOT RECOMMEND VILLAGE VOLKSWAGEN OR THE 2025 TAOS. I am currently leasing a 2025 Taos from this dealership, and it has unfortunately been a nightmare! A month after leasing, the vehicle started leaking coolant and was undriveable, so I had it towed to the dealer over labor day weekend. They happened to be closed the whole week | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Jenny Johnston
    Arvin is a great sales person and was very knowledgeable. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ john cicala
    Second time I’ve purchased from Village VW and both were fantastic experiences. Great people, friendly, helpful, and very knowledgeable about their products. Highly recommend. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Frank Jackson
    Staff is friendly and professional. Unfortunately, my warranty provider has turned out to be less than credible, and has led to frustration, but the folks at village have been helpful | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Peart
    I have bought numerous cars in my life, but this was by far the easiest, most straight forward, and pleasant car buying experience I have ever had. I was able to work out the entire deal via text before heading to the dealership. I live two hours away so it was imperative I not spend an entire day trying to buy a car. Jaylen was not | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Hank Prochazka
    First class operation. Village VW listen to our needs and met them without needless haggling or sneaky add ons. Quick easy transaction and the finance manager was awesome. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Valerie Gibbons
    Lynn Wood is the BEST! This our 3rd VW that we have bougt thru her | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Thomas S
    Friendly, helpful, and genuinely caring — the Village Volkswagen of Chattanooga team with Michael provided great and transparent service. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Garrett
    Chad Hood is the one to talk to! He made the experience easy; Thank you! | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Kimberly Madeiros
    Our experience with Christian and the whole team was great. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Seong-Joo Jeong
    | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Randal Martin
    Great experience!!! Dakota has always been so helpful anytime I have called. He worked with VW and my parents to resolve an issue with their ID.4. My parents bought their car at a dealership closer to their home. Every time they went for service at the other dealership they would be pressured into buyiing add-ons. I have never felt | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Serkan Varol
    Not sure what’s going on with the sales department, but they’ve been very unresponsive. 1. In June 2025, I visited the dealership to purchase a new Tiguan SEL R-Line. I was told the vehicles were being held at the port due to a tariff update and couldn’t be sold yet (the funny thing is that the dealerships in Atlanta area had no pro | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Andrea Hill
    Chad, Jeff, and Sarah were absolutely wonderful to work with. I’m in love with my 2025 Taos. I highly recommend village VW. This is my second purchase from them and I’ll definitely be back! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Volodymyr Hladkyi
    Great service today at Volkswagen! Staff was professional, helpful, and efficient. Very satisfied with the experience. | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Andrew Hetzler
    Jaylen was great | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Jerry Dooner
    We ran into Reggie Harris when we arrived at the dealership. Reggie was great ! He took us out for a test drive and than found the vehicle we ended up loving . Reggie is a great asset and was very kind and patient in taking care of me and my wife . Thanks Reggie !!!! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Shannon Adams
    | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ DR “RevDoc” Fraley
    My wife and I have had two Volkswagens for the last 10 years and really love the service we receive at Village Volkswagen of Chattanooga . My wife was thinking about getting a new VW car next year because of the excellent service we’ve received from Village Volkswagen but they made us such a good dea we couldn’t pass it up. We are t | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Charles Simmons
    Take a drive to another city if you want a Volkswagen. | Read Full Review
    10/2/2025 12:00:00 AM | Google
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