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Jim Ellis Volkswagen of Kennesaw

Jim Ellis Volkswagen of Kennesaw

★★★★★(325)read reviews
950 Barrett Parkway, Kennesaw, GA 30144
(770) 769-1874 Ask About Our Service Specials!
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Service Offers

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    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter23Click Here for Details
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    $10 Off Front Wiper Blade Replacement3Click Here for Details
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    $25 Off Genuine Volkswagen Battery13Click Here for Details
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    $30 Off Genuine VW Brake Pad and Rotor Replacement11Click Here for Details
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    $109.95 Oil and Filter Service1Click Here for Details
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    No Charge Tire Rotation with Brake Inspection9Click Here for Details
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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VWDG2025 at checkout.Click for details
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    Volkswagen Tire Store Price Match Guarantee Click Here for Details
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    VW Service Credit Card Click for details
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.25 and 06.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 7:00 PMTues: 7:30 AM - 7:00 PMWed: 7:30 AM - 7:00 PMThur: 7:30 AM - 7:00 PMFri: 7:30 AM - 7:00 PMSat: 7:30 AM - 7:00 PMSun: Closed
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Customer Reviews

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  • ★★★★★ philjohnson906
    Greg was great. A real gent, very helpful and responsive and it was a real pleasure to do business with him. No pressure, quality information, honest and a seamless , quick transaction. Thanks Greg, very much appreciated ! | Read Full Review
    11/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ jgsebaugh
    10/10! Easy as could be. Your thoughtfulness and kindness is much appreciated. Thank you, Greg Landry! | Read Full Review
    11/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hansen212
    Pleasant experience. Raul was very knowledgeable and helpful. We would work with Raul in the future | Read Full Review
    11/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ beverley20
    Brent worked so very hard with me to help me find the right car. He followed up every time I asked a question and could not have been more patient with me. Thank you for the excellent service. | Read Full Review
    11/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ Darren Brown
    We worked with Omar. He’s easily the best sales person you could ask for. He was very attentive great personality and an all around a good person. We found an atlas that my wife fell in love with. Omar made sure he found a way for us to leave with that vehicle within our price range. His floor manager Abdullah was also great they wor | Read Full Review
    11/17/2024 12:00:00 AM | Google
  • ★★★★★ Beverley Wasilewsky
    | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Abhinay Chintham
    | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Angie Bush
    During COVID, it took 9 moths to fix the sunroof because they had to replace the liner. I also paid to have the side mirror replaced. Once I FINALLY got the car back, my husband noticed the side mirror had not been fixed. Back the car went AGAIN. When the mirror was fixed, I noticed they never replaced the sunshade. Back the car w | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Shokoufeh Rabbani
    Extremely Disappointed with Jim Ellis Volkswagen in Kennesaw I’ve been a loyal customer at Jim Ellis Volkswagen, but my experience over the past two years has been nothing short of a nightmare. I purchased a car from this dealership after my previous Volkswagen, which I also bought from them, was totaled. Unfortunately, the new car | Read Full Review
    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer C
    Had a wonderful car buying experience. Thank you | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Ab
    10/10 service! Will recommend Greg to everyone wanting to buy o sale a new car! | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ KACKENNESAW
    This is my 4th VW and 2nd from Jim Ellis. Raul was great! No pressure, no sales tactics, just pure professionalism and complete knowledge of VW. I’ll be returning for service and when needed, a new car. Thanks, Raul! | Read Full Review
    11/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ midorie7
    Greg was very helpful and knowledgeable. He made everything easier and a smooth and seamless transaction. I appreciate his kindness and humor as well. | Read Full Review
    11/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ron Vehrs
    I had a wonderful experience (again) at Jim Ellis VW in Kennesaw! I’m a repeat customer and I come back for good reasons. The sales, finance and service personnel here are top notch! My sales team of Omar Alvarez, Greg Landry, Deni Hodzic and Finance Manager Brett Jones all took great care to get my wife the Tiguan she wanted and f | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ Michael Senzon
    Great experience buying a new Taos. Ask for Omar! He is a great person to work with. First time buyer of a Volkswagon and really enjoyed it. | Read Full Review
    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Ryliesdad96
    Pleasant experience from start to finish. No high pressure and very willing to assist with all information. The team altogether worked to make us a great deal. | Read Full Review
    11/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kevin
    Greg made the entire process seamless and easy. I will definitely use his services in the future. The experience was a pleasant one. The offer was respectful. | Read Full Review
    11/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ ellen
    Greg was great to work with and made the entire process very easy. He is extremely knowledgeable and professional. He helped me choose exactly the best new car when deciding to trade my Kia. I will recommend him and Jim Ellis to friends and family! | Read Full Review
    11/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kevin Poske
    Greg made our experience smooth and seamless. I will absolutely work with him again. | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ Zachary Good
    Omar was very helpful through the entire process and made sure we were taken care of! Couldn’t recommend him more. | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Amanda Shockley
    | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ Alan Chapman
    I sold my 2012 Lexus ES350 via Kelley Blue Book today. I worked with Greg Landry at Jim Ellis VW of Kennesaw. Greg was an absolute pleasure to deal with and he got me the best offer for my car. The process was quick and easy. Greg was friendly and professional and the whole experience left me with a very positive opinion of both him | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ achapman033
    Greg was a pleasure to deal with! He got me the best deal for our 2012 Lexus ES350 when we replaced it with a new car. Everything was done quickly and efficiently. He was very professional and personable. I will definitely consider doing business with Jim Ellis VW of Kennesaw again the next time I need a car! | Read Full Review
    11/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Murphyemonaghan
    Brent was so helpful in helping us find our car! He was friendly and very knowledgeable! We appreciate his hard work! | Read Full Review
    11/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mary Bevington
    Kyle did a wonderful job servicing my car. It was a last-minute situation and even so, Kyle brought a “can do” and positive attitude. I was delighted. I will be back! | Read Full Review
    11/6/2024 12:00:00 AM | Google
  • ★★★★★ Lyla S
    Jimmy has acGreat personality he showed me exactly what I went in looking for and i walked out with a premium brand new 2024 Crossport?????? | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Wayne Shanks
    | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Ivi
    Omar was excellent! I had such an amazing experience buying my first car here, totally recommend it! Good prices and good service. | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Rusty
    Greg was extremely knowledgeable helpful and professional. Greg answered all my questions and explained everything to me and was very thorough. Greg was great to work with a great experience. | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ RUSSLZU
    Brent made our buying experience enjoyable. My wife, Sharon and I were very pleased with his patients and attention to detail. We have dealt with Jim Ellis dealerships in the past, and have never had a bad experience. | Read Full Review
    11/5/2024 12:00:00 AM | DealerRater
  • ★★★★★ Russell Rhoades
    Brent Jones made our buying experience enjoyable. We have dealt with Jim Ellis dealerships in the past and have never been disappointed. | Read Full Review
    11/4/2024 12:00:00 AM | Google
  • ★★★★★ Ahmad Abed
    | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Kaiden Demund
    Best man right here really helpful and really kind his name is KYLE thanks man for helping me out | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Bobby Mcmillen
    Excellent service with my sales representative role first time purchasing a Volkswagen wasn’t excellent financing was a breeze Highly recommended Thank you everything and definitely looking forward to doing business in the future | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Miranda Creagan
    Omar was so great! Not only did he make the experience painless, but he was also very personable and lovely to work with. He gave me so much information on the car, and you can tell he really loves what he does. 12/10 experience! | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ B.White7
    Brent is the man!!! Super helpful and great experience with this team. Highly recommend for your car | Read Full Review
    11/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bearinsmyrna
    Really enjoyed working with Greg. Very friendly, knowledgeable, and professional. An asset to Jim Ellis dealerships. | Read Full Review
    11/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Hillary Ortiz
    "Great service and hospitality! For a great helping hand ask for Omar (he is fantastic)! | Read Full Review
    10/31/2024 12:00:00 AM | Google
  • ★★★★★ Jin Wang
    | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Ty williams
    Gary was, pleasant, attentive and knowledgeable on what I wanted and had questions on. Process was simple and I didn’t feel pressured | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Yolanda Banks
    Came in needed an oil change. Jim Ellis discovered other issues we can up with a game plan and this customer is satisfied. I think Kyle is awesome but I have to say all those guys were top notch. Couldn’t find not one of those guys who were not on top of their job including the Sales Manager. BIG difference from Firestone!!!! Fir | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Brett Riddle
    Repeat Customer. Our vehicle was totaled in Hurricane Helene and I thought I might find some great deals by surfing the web and cold calling different dealers about their advertised specials, but after getting the run around for a couple of days, we made the correct call to come back to Jim Ellis Kennesaw and luckily, Raul, our previ | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Brandon Mason
    Great experience with the whole Jim Ellis VW team. Got a great car at a great price. Shout out to Omar for being very patient and understanding through the whole process. | Read Full Review
    10/28/2024 12:00:00 AM | Google
  • ★★★★★ Anna Tinoco
    Kyle Davis ALWAYS provides the BEST service! He is always thoughtful and helpful in taking care of me and my vehicle needs. Thanks Kyle! | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Alex Thomas
    Great experience today with Kyle! They quickly assessed my problem. While they weren’t able to fix the problem, they offered a solution while we wait for a part which is on backorder. Really appreciate the helpfulness and great customer service! | Read Full Review
    10/27/2024 12:00:00 AM | Google
  • ★★★★★ Nelyn Duckworth
    | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ lilrickysibo
    Answered every question, very knowledgeable. Stayed in contact with us and made sure we had everything we needed to close the deal. | Read Full Review
    10/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ smaendler
    Brent was incredible! He went above and beyond to help us find the perfect vehicle. He spent extra time answering all the questions I had and put up with all my extra special requests. We are so incredibly happy with our experience here. | Read Full Review
    10/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jamie Mohr
    Initial approach could use some work (super salesy from the moment inquiring). Having been top sales producer in asset financial sales, I get the hustle but tailor the approach. Went ahead and made appt as they semi recovered. When I walked in, the front desk employee left a LOT to be desired. A look of “why are you here” and just | Read Full Review
    10/22/2024 12:00:00 AM | Google
  • ★★★★★ Rachael Lucas
    Amazing team and welcoming atmosphere! Also, the facility is stunning and clean. Definitely coming back. | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Cheryl Duncan
    Omar was great, friendly, knowledgeable and stayed with us through our car buying process! Highly recommend him! | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ Rayner Duncan
    Omar is very knowledgeable and helpful with making the process easy and friendly. I would recommend him highly ?? | Read Full Review
    10/21/2024 12:00:00 AM | Google
  • ★★★★★ TYWILLIAMS2710
    Easy to work with, upfront with cost and options, Gary was very pleasant, and attentive to anything asked or was needed | Read Full Review
    10/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ Shackkris1
    I am very appreciative to Greg for his help, professionalism and for making the process easy and efficient! | Read Full Review
    10/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rogelio Alvarez
    Omar was super helpful on answering my questions and definitely helped me make my mind on what car is right for me! Will 100% keep him in mind when ready to purchase! | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Owura Asante
    As usual, Kyle and his team provided an excellent service. Thank you! | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ James Rudd
    Cannot recommend for a few reasons. First, the attempt to upsell on anything and everything. Secondly, we had the brakes done. When I asked why it was so costly, I was told they put in all new brake fluid and everything. Went back for the very next visit and they sent a video with the tech recommending we replace the brake fluid beca | Read Full Review
    10/20/2024 12:00:00 AM | Google
  • ★★★★★ Mary Prevatte
    A great experience Kyle was on point | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ yman1863
    Great communication and very friendly. Always kept us informed and answered any questions we had. | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Zack Zarnay
    Brent As well as the entire sales team was super helpful and knowledgeable about any in every question I had. They also kept everything super easy for my first car purchase. | Read Full Review
    10/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Pamela Miller
    2024 Review: Another great visit for my VW GTI maintenance upkeep. Victor Neda went the extra mile to make sure I was taken care of and that I was charged correctly. It's this level of customer service that keeps me coming back. Keep up the great work. 2022 review below: always have a great customer service experience at this Jim El | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Olivia Brown
    Great service and customer service! Kyle Davis is always a joy and very helpful. | Read Full Review
    10/18/2024 12:00:00 AM | Google
  • ★★★★★ Toby
    Raul was great. Had everything ready to go and the transaction was fast and simple. A great car buying experience. | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ KD
    Greg was a pleasure to work with. Professional, knowledgeable, and down to earth. The experience exceeded my expectations. | Read Full Review
    10/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ riley d
    Previously owned a Jetta and loved how it drove, so headed here as I was looking to trade in my current car and get a new one as I was getting near the 130k mile mark. Didn't have an appt but knew I was interested in the Taos. I met with Alec and he was nice and knowledgeable. Test drove the Taos and looked at the S and SE models. I | Read Full Review
    10/16/2024 12:00:00 AM | Google
  • ★★★★★ Ross Ripple
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Sparked by Shaina
    I had such an awesome experience with Omar and VW Kennesaw. I went to several dealers, and this was by far the best experience! Everyone was so helpful. Highly recommend. So excited for my new Taos!! | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Stephen Spencer
    Gem is awesome! Very knowledgeable, patient, and just an awesome person! Thank you for your great service again and again. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Teresa Davis
    Such a great experience. I was treated with respect and kindness. I am grateful for the treatment by Gary. He was super nice from the moment I walked into the location until I left. I was even escorted out to my car. This was truly a 5 star experience. Thank you for making this a painless process. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Mujtaba Hussain
    Worst customer service ever and the service department is there to just play games. I was on the “loaner list” for 6 months and still didn’t end up getting a loaner and had to walk to work. Don’t deal with this dealership. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Djuna Smith
    The salesman Jimmy Hendrix is the best. He made sure me and my mom was well informed on all aspects of the car buying process. He was very personable and knowledgeable. Everyone was friendly and greeted us kindly at Jim Ellis Volkswagen of Kennesaw. | Read Full Review
    10/13/2024 12:00:00 AM | Google
  • ★★★★★ Jimmy Tidwell
    Omar was great to work with!! | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Dee Tidwell
    Omar Alvarez was great to work with ! I never worked with a salesman who was so excited for ME! | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ Michele
    Incredible experience! Ordered car from Germany and waited 4 months for it to arrive. Was working with another sales person that unfortunately left and Brent stepped up and got everything in motion for us once car got delivered. Brent was professional, knowledgeable and extremely pleasant to work with. Andrew came in and saved the da | Read Full Review
    10/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sally Crouse
    Greg was very helpful and informative. He answered my questions and shared details with me that I wouldn’t have otherwise known | Read Full Review
    10/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Sean Parrent
    | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ jomicia kidd
    Jimmy Hendrix is an amazing salesperson! Recommend anyone looking to buy a car to go see him. | Read Full Review
    10/11/2024 12:00:00 AM | Google
  • ★★★★★ Jai
    What can I say, i had a great experience with VW kennesaw, i had the pleasure of working with Kyle who really took care of my needs and concerns, he listened and made sure that I had everything I needed throughout this experience. Thank you Kyle so much. | Read Full Review
    10/10/2024 12:00:00 AM | Google
  • ★★★★★ Mike K
    Raul was very easy to work with. answering all of my questions, while putting no pressure on me regarding my purchase decision. Would gladly go to Raul again, when it's time to buy my next car. | Read Full Review
    10/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ djohn36755
    Brent was wonderful and guided us through a successful purchase. He was knowledgeable about the car and the process. We had some issues with our bank and he was able to figure out alternatives that worked. My daughter is very happy with her new (to her) car. Thanks for everything, Brent! We highly recommend Jim Ellis Volkswagen and e | Read Full Review
    10/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ brian tomas
    In, Diagnosed and Repaired in 1 hour. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Cindy Johnson
    Brent Jones helped us with the purchase a beautiful car. Very happy with the car and his knowledge of the process. Highly recommend Jim Ellis and especially Mr. Jones. | Read Full Review
    10/9/2024 12:00:00 AM | Google
  • ★★★★★ Dwayne
    Greg was responsive, attentive and provided great service. His straight forward approach was refreshing and his offer(s) are very competitive. | Read Full Review
    10/8/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jason Loewen
    Victor did a great job communicating the work that was needed and helped get an interest free financing option all set up for us. | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Kanarek Boudoin
    | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Beth Morris
    I just bought my second car from Jim Ellis VW. I’m always pleased with their service. From purchasing to service, they are always professional and courteous. | Read Full Review
    10/6/2024 12:00:00 AM | Google
  • ★★★★★ Michael Parsons
    I continue to be impressed by the professionalism and quality of the treatment and the service I receive from Jim Ellis VW. Highly recommend. | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Samanta Meneses
    Victor Neda professional, friendly and very helpful | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Roy Stallings
    We brought our VW Touareg to Jim Ellis VW of Kennesaw to repair a headlight. They were very quick to have the problem evaluated and give us a cost for repair. They repaired the headlight in a timely manner and got us back on the road. Kyle Davis is a very good service advisor and goes the extra mile to ensure customer satisfaction. | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ Valerie McKinney
    Jimmy was awesome to work with!! Very professional and non pushy. Update - Jimmy was great as a salesman, hence the two stars, however the vehicle has turned out to be full of problems!! Despite numerous efforts, management still has failed to talk with me directly or address the issue. I appreciate Jimmy's efforts throughout this, | Read Full Review
    10/3/2024 12:00:00 AM | Google
  • ★★★★★ r_duvall
    Greg is the most effective and efficient individual that I've ever worked with. He provided timely responses and detailed information throughout our interactions. He worked through the process at my pace and never pressured me to change my mind. | Read Full Review
    10/2/2024 12:00:00 AM | DealerRater
  • ★★★★★ S Emilien
    Omar Alvarez customer service is top tier, we couldn’t have had a better experience! He’s very patient, polite, and personable, thank you for an amazing experience on our daughter’s new 2024 Tiguan! Andrew the sales manager is also, amazing and took the time to introduce himself and explain the numbers in detail, thank you for an ama | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Desmond Emilien
    Great experience! Omar A. and Andrew were very pleasant to work with. Ensured we were satisfied with the vehicle and deal. Customer service at Jim Ellis VW Kennesaw is A1. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Carlos Castillo
    We had a wonderful experience at Jim Ellis VW. Omar Alvarez guided us through the entire process. He is exceptionally kind and professional, and I would highly recommend him. | Read Full Review
    9/30/2024 12:00:00 AM | Google
  • ★★★★★ Rachel Cresswell
    We had a great experience with Jim Ellis VW! Omar is the best! He spent so much time helping us over the phone, by text and at the dealership. Everyone at Jim Ellis VW was so friendly and helpful! I’m so glad we decided to buy our new vehicle here! | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Anna Villalba
    | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Jacquelyn Terrell
    I had a wonderful experience with Omar at the Kennesaw location! He made the car buying process stress free and played a large role in my decision making! He’s the best!! | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ daniela sung
    Victor is an amazing service advisor, super knowledgeable about cars, he was able to help me with the CarPlay on my new Tiguan, I was literally passing by and he came to me to my car and he did the connection with my phone and my car. I will definitely come back to do all my services there. Thank you!! | Read Full Review
    9/27/2024 12:00:00 AM | Google
  • ★★★★★ Marietta Gator
    As always, I expect the best from Jim Ellis VW Kennesaw! | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Darius Thomas
    Victor (my advisor) got my car in quick and is very friendly. had a small issue under warranty , he even offered to show me what he saw was faulty. this location has a great sales and service team, definitely recommend. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Vakano
    Victor Neda was very helpful, great customer service and informative!! | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ anastasia dominguez
    Victor customer service is awesome | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ alison howe
    Very nice and helpful! | Read Full Review
    9/24/2024 12:00:00 AM | Google
  • ★★★★★ Tamio
    Raul was great to work with. Very informative and patient. He answered all questions and showed me a lot of cars. He spent most of the day with me, helping me find the right car. I appreciate that. | Read Full Review
    9/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ bawestbrook
    Raul was excellent in helping us into our new GTI. He was very thorough in explaining the features of the car and was at no point pushy. It was a pleasure dealing with him. | Read Full Review
    9/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Maguirem
    Brent did a great job helping us select the right vehicle to fit our needs. He was easy to talk to and answered all the questions we had. | Read Full Review
    9/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rhea Fears
    I’m so excited about my new VW. I had the pleasure of working with Jaron, Abdullah, Deni, and Brett. They all went above and beyond to make it a great experience and help me secure a great deal for my new Cross Sport. | Read Full Review
    9/22/2024 12:00:00 AM | Google
  • ★★★★★ Emilie Scheffer
    My car was fixed quickly and Victor was wonderful and communicative! | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Jensyn Free
    My husband and I recently purchased a car from Jim Ellis Volkswagen Kennesaw, and we can honestly say it was one of the best car-buying experiences we’ve ever had. From start to finish, everything was seamless, and the standout was our amazing car salesman, Gary. Unlike the typical pushy sales approach, Gary was incredibly patient, | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ jensynfree
    My husband and I recently purchased a car from Jim Ellis Volkswagen Kennesaw, and we can honestly say it was one of the best car-buying experiences we’ve ever had. From start to finish, everything was seamless, and the standout was our amazing car salesman, Gary. Unlike the typical pushy sales approach, Gary was incredibly patient, k | Read Full Review
    9/21/2024 12:00:00 AM | DealerRater
  • ★★★★★ JC VW
    What a fantastic car buying experience! After suffering through an hour of high pressure sales tactics at a broker, we had the pleasure of working with Brent Jones and Jaron Harrison. Jaron's first question to us was "How can we make your day better", and they delivered. From the test drive to the paperwork, they communicated each st | Read Full Review
    9/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ HERNANDO.GALINDO
    The selling experience was great. Greg Landry did a great job and made things really easy and fair. | Read Full Review
    9/17/2024 12:00:00 AM | DealerRater
  • ★★★★★ John Luther
    Cem “Jim” Baydemir was the best! I really appreciated him working with me on my recent purchase and I had a great car buying experience. Everyone at the dealership was friendly and professional and deserves 5 stars! | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Victoria Shelton
    Went to Jim Ellis Volkswagen for some technical issues I was having with my 2023 VW Taos. Omar helped me get set up with Carplay. He was very nice, personable and explained to me the connection for Carplay in my vehicle. Thank you Omar for your help. 5 stars | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Hernando Galindo
    If you are going to sell or trade in your vehicle, do it with Greg Landry, very professional, fair prices, and quick | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Nia Nia
    I worked with Alana Escobedo my whole experience with Jim Ellis VW. I’ve been to multiple car dealerships before and have never been more disappointed in someone’s customer service. She only responds through text and even blocked my number at one point I had to call through another number. The mechanic there also left stains in my ca | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Searchcat
    This was the worst expression I have had with any shop ever. I had been promised a 1 hour to 1 hour 30 turnaround time for an oil change. 2 hours and 50 minutes later, I finally got my car back. It is an oil change it should only take an hour or less. It is not that hard. I'm never going here again. This sucked. I recommend Nalley VW | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Wil Lawson
    Kyle Davis was very polite and knowledgeable. My GTI needed some recall work performed on some internals in the gas tank. Procedure could have taken 3-4 hours and the service Team did it in about 2 hours. Awesome experience, with a comfortable and well-stocked waiting area. I highly recommend this location! | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Koda
    I had a fantastic experience buying a 2022 Tiguan R-Line from Jim Ellis Volkswagen. Jaron and Brent were both incredibly helpful and made the entire process smooth and enjoyable. I'm thrilled with my new Tiguan R-Line and highly recommend this dealership! | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ S Bell
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    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Shannon Baughman
    I have had a couple of bad experiences with the service department at Jim Ellis in Kennesaw. I have owned a Volkswagen Beetle since I was able to drive but can no longer tolerate the poor customer service at Jim Ellis and will not be purchasing another Volkswagen. Alana was my service tech and would only communicate with me through t | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Manuel Flores
    Jaron was able to get me a great deal on a new GTI. Best dealer and salesman i have worked with. | Read Full Review
    9/15/2024 12:00:00 AM | Google
  • ★★★★★ Koda
    | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Douglas Miller
    Omar and Brett did an amazing job keeping us informed before, during, and after the car buying process. Super helpful and friendly in all aspects. I am extremely happy with the sale of my new car!! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Susan Schornak Wolfgang
    I had the pleasure of purchasing my new Taos from Jaron. He helped me get the exact car I was looking for at a fair price! Jim Ellis VW has always had great customer service! I was immediately welcomed by Jaron and had a purchasing great experience! Thank you! | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Richshawna Sims
    I was not expecting to buy a new vehicle today. Jimmy Hendrix was very supportive and patient in walking me through the process of purchase. Jimmy took the time to listen to my needs personally and my financing goals. I was able to walk out of the dealership with the vehicle of my liking with a compromising payment that met my finan | Read Full Review
    9/13/2024 12:00:00 AM | Google
  • ★★★★★ Evelyn Chahuich
    Thank you Omar A. for helping us with our first purchase. We couldn't be more happy with the customer service we received. Along with the sales manager. We love our 2024 taos! Thank you for making our purchase happen!! Highly recommend going with Omar Alvarez!! | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Saffron Lancaster
    The experience at the location of Jim Ellis Volkswagen of Kennesaw was above and beyond expectations. My partner and I felt extremely tailored to and understood during our process of buying a vehicle. We never felt in the dark or misinformed by our gracious salesperson, Mr. Jimmy Hendrix. He was very knowledgeable, kind, patient, and | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Maggie Mariolis
    Connor O’Shea is a star! He was so helpful and patient as I vacillated during my recent used car purchase. Ultimately, he made the process of buying my final choice easy and pleasant. 10/10 | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Isaac Osmer
    Greg is the only person I’d go to from now on for any vehicle sold by Jim Ellis. When he says he will beat any local dealer, he means it! Shop with confidence! | Read Full Review
    9/9/2024 12:00:00 AM | Google
  • ★★★★★ Isaac
    Great guy! Honest, charismatic, and clearly a loving father. Greg is the only person I’d go to from now on for any vehicle sold by Jim Ellis. When he says he will beat any local dealer, he means it! Shop with confidence! | Read Full Review
    9/9/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jacqueline Allen
    Victor was very courteous and I felt confident about the service I was receiving. Also, I liked how he verified my coverage and wasn’t afraid to consult with someone if unsure about my service/account. It was a easy process | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ tehoti cash
    Omar was absolutely phenomenal. Exceptional Customer Service. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ andrew stamper
    Extremely poor experience. Was just denied routine service because my vehicle is paid for through the Enterprise Fleet program. Service guy snarkily suggested i take my vehicle to ‘Take Five’ - as his oil is more expensive than what my program is worth. | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Rod Canali
    Worst customer service ever, don’t go there!!! | Read Full Review
    9/7/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Daley
    Gary was very knowledgeable on the inventory and easily handled my numerous questions, the whole team made the buying experience quick and convenient, will definitely recommend them to friends and family | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Daniel
    Brent made the car buying experience not only easy, but very enjoyable at the same time. Could not stop laughing while I was there and would highly recommend to anyone looking forward to a new car. | Read Full Review
    9/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rod Canali
    They are really unprofessional, don’t know what they are doing!!! Be aware they will try to steal your trade in, you should go somewhere else. | Read Full Review
    9/6/2024 12:00:00 AM | Google
  • ★★★★★ Badea Akel
    I had an outstanding experience at Jim Ellis VW Kennesaw, and I can't recommend them enough for everyone looking to purchase a new or used VW in Cobb County! From the moment we walked in, we were greeted by a staff member in less than two minutes, and we were promptly seen at the time of our appointment. The dealership offered a com | Read Full Review
    9/5/2024 12:00:00 AM | Google
  • ★★★★★ Jahqu
    Omar Alvarez provided exceptional service, going above and beyond our expectations. He treated us like family while helping us purchase our car, handling nearly every detail. We highly recommend buying a vehicle from him! | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ MikeH
    Brent made our car buying experience very easy. I would work with him again any time. | Read Full Review
    9/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Bri
    Don’t purchase a car here. When i purchased my car i had an amazing experience but they ended up giving me a car without a title and i had to continue my temporary tag plate until they could get a hold of it to the point where i had to come to the dealership and get a dealership tag plate and i had to drive 2 hours away and had to ma | Read Full Review
    9/4/2024 12:00:00 AM | Google
  • ★★★★★ Jennifer Barrett
    Omar and Abdullah were fantastic and provided super service. Professional and thorough. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Bill Andre
    This is the second car we have purchased at Jim Ellis VW of Kennesaw, working with Cem (Jim). Both buying experiences were excellent. Cem is very knowledgeable and walked us through every part of the process. I highly recommend Jim Ellis. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Jon Bailey
    I’ve sold two cars to Jim Ellis VW Kennesaw and worked with Greg. His service was excellent, very easy to deal with and both of his offers were competitive and fair. I’ve had a family member work with Greg as well and they had the same great experience. | Read Full Review
    9/3/2024 12:00:00 AM | Google
  • ★★★★★ Nathan Barron
    Went to find a vehicle they had posted on auto trader and found it. They honored the price they posted online and continued to work with us. I have to say the experience there was very relaxed and the reps were very professional. | Read Full Review
    9/1/2024 12:00:00 AM | Google
  • ★★★★★ Aj Cyrus
    great service from great people | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Danny Braedel
    Great buying experience. | Read Full Review
    8/31/2024 12:00:00 AM | Google
  • ★★★★★ Filmanimals
    Raul was an exceptional sales person. He was helpful and extremely knowledgeable. He walked us through the finer points of the vehicle and answered all of our questions. I would highly recommend anyone in the market for a car to speak with Raul. Car buying is in general a very stressful and time consuming process but Raul walked us t | Read Full Review
    8/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Kelly N
    I worked with Gary to purchase my car. He was very attentive, personable, and easy to work with. We enjoyed working with him and would absolutely go back to him in the future. | Read Full Review
    8/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ dkirons
    Greg was very helpful, friendly and professional in selling my 2003 Lincoln Town Car. The process was a breeze, for which I am grateful. | Read Full Review
    8/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Ella Davis
    My husband and I purchased a VW Tguan at Ellis Volkswagen. "Jim" Baydemir, our sales person was very good. It was a no hassle purchase. Jim was very detailed and answered all of our questions. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ Kody Stanley
    Bought my first volkswagen they have great service. | Read Full Review
    8/26/2024 12:00:00 AM | Google
  • ★★★★★ jim Davis
    I was having problems with my communication cancel on my 2021 Volkswagen Jetta. I had brought my vehicle in previously for the same problem and it was not repaired How ever this time I met with the tech person spoke with him I had to keep my vehicle for a day. My service advisor provided a Rod sharing service and he took me to work, | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Cookie Nikoukary
    The staff at Jim Ellis provided top notch service! | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Ron Sadler
    Bought a used vehicle this weekend. Very honest folks, no unheard fees tacked on, left with a full tank of gas, quite satisfied. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ D H
    Kyle is a excellent service manager. Professional and pleasant to work with. Highly recommend. | Read Full Review
    8/25/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Miller
    Connor O'Shea is a delight! He is thoughtful, knowledgeable and did not pressure me at all during my recent Jetta purchase. He answered my many questions, and spent a great deal of time with me, helping me with my decision. I had an excellent experience and would highly recommend Connor! He is most definitely the best car salesman I | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Kay Ford
    | Read Full Review
    8/23/2024 12:00:00 AM | Google
  • ★★★★★ Chad Brashier
    I typically don’t write these but wanted to give credit where credit is due. My 2024 Atlas had the thermostat stick closed on I75 heading in to ATL while I was passing through town on a business trip. Dash lit up like a Christmas tree and car went in to protection mode not allowing me to drive over 30mph and would shift out of 1st | Read Full Review
    8/20/2024 12:00:00 AM | Google
  • ★★★★★ Deborah Small
    Craig Camay and Jim Ellis Kennesaw will always be our go-to for our vehicle purchases. We were loyal to the Chamblee location, but they changed that in one minute. We bought the same car, trim make, and model from Craig at Kennesaw. He made the experience about me and what I needed in a car and within my budget. In a nutshell, he l | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ stacey0970
    I’ve purchased from 3 different Jim Ellis dealerships and this was, by far, the best. The level of professionalism and knowledge was exceptional. | Read Full Review
    8/19/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tania W
    | Read Full Review
    8/19/2024 12:00:00 AM | Google
  • ★★★★★ Gary Lips
    Jimmy is great | Read Full Review
    8/17/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Biggs
    Loved the service! | Read Full Review
    8/16/2024 12:00:00 AM | Google
  • ★★★★★ Sara White
    Brad Gallimore always provides top notch customer service! | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Liz Praser
    Made an appointment to have a brake light changed. When I arrived I was told it would be an hour and a half wait as they only had two people working. After an hour and a half I noticed that two people who arrived after me were already being checked out. Going back to the service desk the lady waved a piece of paper with the price of | Read Full Review
    8/15/2024 12:00:00 AM | Google
  • ★★★★★ Kavon McKenzie
    | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ Noah Verhine
    Kyle Davis is the best service advisor. I had purchased a tire from them back in November of last year and ended up getting another nail in it. They were able to order the tire and quickly handle getting it installed on my vehicle would highly recommend this dealership for all your service needs. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ K Nelson
    The staff at Jim Ellis Volkswagen Kennesaw is very attentive and extremely helpful. We had a wonderful experience working with Gary who was able to answer all of our questions and get me in the car I wanted. I would do business with them again next time I in the market for a car. | Read Full Review
    8/13/2024 12:00:00 AM | Google
  • ★★★★★ michaelwestphotography
    Excellent, friendly sales and service from Raul!Great follow thru and communication after the sale and effortless delivery of vehicle. | Read Full Review
    8/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ William
    Raul was professional and helpful. He made the process easy and Jim Ellis facility was clean and everyone was very friendly. Our family has bought all our cars since 2019 from Jim Ellis. | Read Full Review
    8/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jessica Smith
    Took our newly bought vw there for inspection and both Garrett and his service man were awesome! We were on a time crunch and they did their best to work us in and answer any questions we had. They were so accommodating and friendly. Would definitely recommend having your car serviced through them! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ akaSoulz “akaSoulz”
    Another Great experience. Kyle’s the best! | Read Full Review
    8/10/2024 12:00:00 AM | Google
  • ★★★★★ Mike Smith
    Ok new review, Now I have had a great experience with them. They took the bull by the horns and in half a day figured out the problem and did not charge me a dime ! Mike the GM on site was very responsive and put his best Tech on the problem and BOOM it was repaired. So kudos to you all. And I will return to them in the future if a | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ NORTH VADER
    Excellent service. Even got a courtesy car wash which I was pleased about. Fixed an issue that was causing a CE light, which has not returned yet ????. I will be returning to have some more work done to my vehicle | Read Full Review
    8/7/2024 12:00:00 AM | Google
  • ★★★★★ Robert B
    Raul was not only very helpful, he was also very patient to explain everything to us. He made our buying experience very easy and would highly recommend him to anyone looking to purchase a new vehicle. | Read Full Review
    8/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tina Harrill
    I have bought many vehicles from Jim Ellis and they never fail to deliver the best service. I just bought a VW Atlas and it was by far the easiest vehicle purchase I have ever made! Ana, who handled my sale was amazing and so responsive. She even delivered my vehicle to my door! Highly recommend Ana and the Jim Ellis team! | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Corey
    | Read Full Review
    8/6/2024 12:00:00 AM | Google
  • ★★★★★ Jeff Shyne
    Omar Alvarez and the rest of the Jim Ellis teamI was fantastic, and made this transaction as painless as possible. Shout out to Abdullah for being creative in finding the right vehicle. | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ Kymn Marie
    I have NEVER been treated so poorly in a car dealership. I sold a car to this location a couple of years ago and had a great experience so I didn't hesitate to go back to them this time around. Well, all good things clearly must come to an end. Greg Landry was nothing but unprofessional and rude and I would strongly caution others t | Read Full Review
    8/5/2024 12:00:00 AM | Google
  • ★★★★★ glenndevelle
    Brent was very helpful. He made the buying experience painless. I appreciated his willingness to answer all of my questions. | Read Full Review
    8/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jim Allen
    Jimmy Hendrix is the RockStar of Jim Ellis VW Kennesaw. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Charlett Harris
    Jaron Harrison was quick and efficient. He was great to work with!! Go see Jaron for you car needs!! | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Shelbi A
    Jimmy has been a wonderful sales person. We came in with an unclear goal but knew the money we needed to stick to. We were open to new and used, sales and leases. He was patient and helped us find the best deal for our needs. | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Develle
    Brent Jones provided great service today and my buying experience was more relaxed than I expected! | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Valerie McKinney
    Jimmy was awesome to work with!! Very professional and non pushy. Update - Jimmy was great as a salesman, hence the two stars, however the vehicle has turned out to be full of problems!! Despite numerous efforts, management still has failed to talk with me directly or address the issue. I appreciate Jimmy's efforts throughout this, | Read Full Review
    8/3/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Zimmerly
    Do not work with Greg Landry! He is the most unprofessional, untrustworthy, and incompetent person I have ever dealt with. He is everything but truthful! I will never go back there nor will I send anyone there. And the fact that he thought he could jerk my girlfriend around is beyond infuriating! If I could give them zero stars I wou | Read Full Review
    8/2/2024 12:00:00 AM | Google
  • ★★★★★ Brian Mathison
    Jim Ellis VW Kennesaw is the best dealership I have purchased a car from in the last 20 years! Gary is an outstanding representative! | Read Full Review
    8/1/2024 12:00:00 AM | Google
  • ★★★★★ Priscilla Milton
    We were treated with professional & consideration. We will definitely return to this dealership. Next visit: Kyle in the service department was very helpful as usual. We were planning a road trip & he advised us on which service would be more beneficial. We appreciate this dealership & look forward to coming here even when we purchas | Read Full Review
    7/31/2024 12:00:00 AM | Google
  • ★★★★★ Roman Sakharov
    We received excellent support from Cem at Jim Ellis Volkswagen of Kennesaw. With his deep understanding of car features, Cem was able to demonstrate the vehicle's capabilities and address all our concerns about EVs. | Read Full Review
    7/28/2024 12:00:00 AM | Google
  • ★★★★★ Scott Critchlow
    If you are in the market for a new Volkswagen go see Cem “Jim” Baydemir at Jim Ellis in Kennesaw. This guy is amazing, he is extremely knowledgeable on the brand and makes the buying experience a pleasure. | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ akaSoulz “akaSoulz”
    If I could leave 6 stars I would, Kyle is a fantastic advisor! | Read Full Review
    7/27/2024 12:00:00 AM | Google
  • ★★★★★ johnsonpatricialeigh
    Brent worked closely with me to help me purchase the vehicle that would be the best fit for me. His easygoing manner made my purchase much less stressful. | Read Full Review
    7/27/2024 12:00:00 AM | DealerRater
  • ★★★★★ chris.hardiman
    I originally went here due to proximity, but my entire experience was leagues better than any other dealer I’ve bought from before. There really was no arguing over price, and they got to the point as fast as possible for me. | Read Full Review
    7/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brian Collins
    Good customer service and you don't feel rushed. My son's first car purchase - the sales and finance department were friendly and transparent through the entire process. | Read Full Review
    7/26/2024 12:00:00 AM | Google
  • ★★★★★ Nafis McNeal
    Kyle is a cool guy and he was very helpful! | Read Full Review
    7/24/2024 12:00:00 AM | Google
  • ★★★★★ Waqas Rehmatullah
    This is my 3rd new vehicle from jim ellis. They have alot of vehicles in the lot and sales team are very knowledgeable and cooperative. It was again a great experience. | Read Full Review
    7/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ AnnaL
    Kind and accommodating all the way through the process. Overall a great time experience with them! | Read Full Review
    7/22/2024 12:00:00 AM | DealerRater
  • ★★★★★ Valerie McKinney
    Jimmy was awesome to work with!! Very professional and non pushy. He waited patiently during all my indecisiveness and back and forth. Jimmy never stressed the time or made me feel as though I needed to make a decision go. He answered all the questions I had, and held the most hilarious conversations the entire time!! This was the be | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ gale gallager
    Stopped by to look at some cars. Not a single sales person came out and spoke to us. Every other dealership (Chevrolet, Subaru, Hyundai) we stopped at, salespeople came out and talked to us. | Read Full Review
    7/21/2024 12:00:00 AM | Google
  • ★★★★★ S.Sato
    He responded my questions and request very quickly. Even when he was taking off, he replied text. I appreciated his help. | Read Full Review
    7/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Lindsay
    Very professional and easy to deal with! We dread buying vehicles but they made the process smooth and efficient. | Read Full Review
    7/20/2024 12:00:00 AM | DealerRater
  • ★★★★★ Patti Schmidt
    I had the pleasure of working Ana Garcia at Jim Ellis VW Kennesaw. She listened to our needs (wants) and helped us get into a car that fits my family. This is the third VW we have owned and we are happy we could stay within the VW family. If you need someone to help you with a car purchase, I highly recommend Ana to get you in your | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Tanesha La Fleur
    Jimmy H. was our sales associate. He was very helpful, friendly, and personable. He made the process as smooth as could be. I came in never having leased a vehicle before, after my previous car died on me. He made sure I knew the ins and outs, was straight forward and was responsive in getting any questions I had answer. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Crooklyn Cuevas
    This has quickly became the worse experience dealing with VW.. This is my first VW and, it’s definitely my last. If you don’t know the correct information to tell clients then don’t just answer to make a sale. | Read Full Review
    7/19/2024 12:00:00 AM | Google
  • ★★★★★ Naiser White
    | Read Full Review
    7/16/2024 12:00:00 AM | Google
  • ★★★★★ Tom Grimes
    Great team and location. On our third VW and this is the only location I will go to. | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ mrwoodall
    Brent made the car-buying process simple and pleasant. He was thorough in answering any questions we had and explaining each step of the process.. | Read Full Review
    7/15/2024 12:00:00 AM | DealerRater
  • ★★★★★ Floyd Montgomery
    | Read Full Review
    7/15/2024 12:00:00 AM | Google
  • ★★★★★ Amber Munoz
    Jaron was great to work with. Very responsive and professional! We love our new VW Atlas! | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Kathryn McCain
    Came in the purchase a Jetta for my daughter and had a great experience. Connor was wonderful, knowledgeable and very helpful. Entire staff - manager and finance were very easy to deal with and accommodating. Got a great car at a fair price. | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ Volodymyr Klymukh
    Come see Jimmy H. He’s great at this car stuff!!! | Read Full Review
    7/14/2024 12:00:00 AM | Google
  • ★★★★★ JamieC91
    I really enjoyed working with Jim. From start to finish he showed nothing but respect and I especially appreciate his patience with me and my family. We would love to see Jim and Jose again on a future purchase. | Read Full Review
    7/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tom Sharp
    My wife and I have purchased 3 new cars from Gary at VW Kennesaw. He’s been very helpful and easy to work with. Gary has helped many friends and the entire staff has been friendly and welcoming. Most recently my sister purchased her Tiguan from Gary. Service department has gone above and beyond to help remedy any issues and I can tru | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ RoachHead
    Great atmosphere, staff is welcoming and professional and they have a great selection of new and used VWs! | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Karol Davila
    If I could give no stars I would. Came in to the service parts to try to see if I can get a key programmed for my beetle. No I did not get the key from Volkswagen. As soon as I walked in no one tried to help, no one greeted me, I had to ask for help. Brad seemed annoyed to try to help me. Colton was very nice, tried to help as m | Read Full Review
    7/11/2024 12:00:00 AM | Google
  • ★★★★★ Susan Mays
    Love buying from Jim Ellis! This is the sixth vehicle I have purchased from a Jim Ellis dealership and this time I worked with a great salesperson, Jaron. He listened to what I was looking for in a vehicle and found the perfect Atlas for me. At no point did Jaron push for the sale which is how I personally like to be treated. Highly | Read Full Review
    7/10/2024 12:00:00 AM | Google
  • ★★★★★ Lucyna
    Professional service, very friendly, and nice atmosphere, I recommend it to anyone who wants to buy a car.Thank you ?? | Read Full Review
    7/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ kyle davis
    | Read Full Review
    7/9/2024 12:00:00 AM | Google
  • ★★★★★ Monica McCallister
    Jimmy H. And Jose V are AMAZING! I felt like family as soon as I walked into the dealership. They both provided excellent customer service from start to finish. They went above and beyond to answer any and all questions that I had during the process. I will definitely send all of my friends and family members to Volkswagen of Kennesa | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Monica Irvin
    Jimmy Hendrix was fantastic and a real rockstar!! He really made the process of trading my car in easy, calm, and was reassuring. He paid great attention to my preferences. Thank you for the great service! | Read Full Review
    7/7/2024 12:00:00 AM | Google
  • ★★★★★ Kaylin
    Raul Sanchez was a joy to work with! We needed to get used cars for our family, and Raul was able to show us options that best fit our needs. He was very patient and took the time to explain everything to us. We are very thankful for our experience, and will return if we ever need another car! | Read Full Review
    7/7/2024 12:00:00 AM | DealerRater
  • ★★★★★ karen
    My 2 daughters are heading to college in August, so they need cars. I took 1 daughter to Jim Ellis VW and was fortunate to work with Raul Sanchez. We explained what we were looking for, and he found exactly what we needed. We took her car for a test-drive and knew we'd found the car of my daughter's dreams. He also showed us another | Read Full Review
    7/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ WT
    Very pleased with Jim Ellis Volkswagen of Kennesaw. Very clean and nice inside. All employees we talked to were very kind and helpful. | Read Full Review
    7/6/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alexis Brown
    Kyle’s customer service skills are impeccable. I was greeted from the moment I pulled into the Service Center. He acknowledged me while waiting to be checked in. Kept me up to date on the wait time, and my service was affordable. Jim Ellis VW of Kennesaw will forever have my business as long as Kyle works there. | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Melvin Washington
    Great customer service the service advisor was very friendly and helpful | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Kayla Edwards
    | Read Full Review
    7/5/2024 12:00:00 AM | Google
  • ★★★★★ Tracy Conner
    Jaron was very kinda nice & plus helpful. He help me find the car I wanted. I appreciate his Honesty. | Read Full Review
    7/3/2024 12:00:00 AM | Google
  • ★★★★★ ThatGuy
    Raul was great to work with and helped us find a great car for our daughter. | Read Full Review
    7/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Amy Gregoras
    Jaron Harrison, Brand Specialist. helped me get into my new ride...(pre-owned) he made it an enjoyable experience, great communicator, went above and beyond to answer our multitude of questions, especially demonstrating all features of my vehicle, without hesitation... Highly recommend, Jaron...and Jim Ellis VW of Kennesaw... | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ Hannah Joseph
    Kyle was super nice and helpful as the whole experience was very quick and my car was in perfect condition after! Grateful to be part of the Volkswagen Family!! | Read Full Review
    6/30/2024 12:00:00 AM | Google
  • ★★★★★ David from Mississippi
    The receptionist on on 06.29.24 at the Kennesaw location was as bad as it gets. A complete turn off. Admittedly I was dresses extremely casual so she could have thought I was not capable of buying a vehicle with my trade and 800 credit score…. Or maybe she just treats every walk in like she could care less if a prospective buyer had | Read Full Review
    6/30/2024 12:00:00 AM | DealerRater
  • ★★★★★ Clarice Pullen
    | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Chip Parmley
    Good price pleasant staff comfortable waiting room | Read Full Review
    6/29/2024 12:00:00 AM | Google
  • ★★★★★ Paul Johnson
    | Read Full Review
    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Rasheed Hall
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    6/27/2024 12:00:00 AM | Google
  • ★★★★★ Kim Skouras
    Easy to drop off & the car was ready very quickly. | Read Full Review
    6/24/2024 12:00:00 AM | Google
  • ★★★★★ Rick Britzius
    As always, an easy experience getting service here. Kyle was friendly, accommodating and always keeping me updated. For this man “of a certain age” it’s amazing how much better Ellis’s service process is than getting service in general was in the old days. Thank you!! | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ Elizabeth Taylor
    This was a fantastic experience! Their systems were not functioning properly but they were still positive and willing to make everything work. Highly recommend. Omar Alvarez was a fantastic person to work with. Very personable and honest and was able to answer all my questions or get the answers quickly. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ A “Xztrino” M
    Visit Kennesaw VW for a door lock issue Service Advisor Kyle took my car withoutan appointment. He let me know the time-frame and contacted me with updates, problems were covered under warranty and my vehicle was ready.Thanks Kyle for being respectful and professional. A.M. | Read Full Review
    6/20/2024 12:00:00 AM | Google
  • ★★★★★ BG
    | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Mark Elberfeld
    Kyle was professional, friendly, and kept me informed throughout my car's service! He was easy to reach when I had a follow-up question later that day, too. I recommend him and Jim Ellis VW in Kennesaw to anyone looking for excellent service. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Barbara Bearden
    Jaron served us today. He’s a great ambassador for the VW brand and Jim Ellis dealership. We used Kelly Blue Book to value our trade in at Jim Ellis and the experience was seamless. I recommend working with Jaron if you’re considering a VW at Jim Ellis. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Christine Mitchell
    Omar was a pleasure to work with. | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ Jamie Howell
    Jim Ellis VW in Kennesaw, especially Kyle in service, impressed me today! Took auto in for scheduled service and he was amazing! Attention to detail, made sure we were on the same page at all times and kept me posted on the progress of the work. They even scheduled a Lyft for me to work and then back to pick up the car. They have m | Read Full Review
    6/18/2024 12:00:00 AM | Google
  • ★★★★★ tyna.suracepartin
    Took my Atlas in and dropped it off at the scheduled appointment time. I was told "I did not have an appointment. I pulled it up on my phone and it was confirmed. The service guy said, "oh, ok." This was Wednesday at 8 am. As of Friday I still had not received a call regarding my vehicle. I called and they tell me "oh, your service g | Read Full Review
    6/18/2024 12:00:00 AM | DealerRater
  • ★★★★★ Beth Masters
    Omar was fantastic! Visit him at Jim Ellis when you are ready to buy your new Volkswagen. Excellent experience all around, from both Omar in sales and Craig in management. Five Stars! | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Noah Langston
    Kyle is the best advisor. Very fast and great with people | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ tyna partin
    Terrible service department. They lied and never even looked at my vehicle and proceeded to tell me it was normal. I have the VW app that tells me when the vehicle is started and driven. Will not return. Service guy Kyle even hung up on me when I called and asked why it had been 4 days and no one had even reached out to me. If I cou | Read Full Review
    6/17/2024 12:00:00 AM | Google
  • ★★★★★ Rusty Walker
    Great vehicle purchase experience worked with Jaronh as my sales person very professional and worked hard to make or deal go smooth | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Alan Solis
    Great experience and the service from Kyle was great.It was a quick and easy process for a new engine cover on my Mk8 gti. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Chris Gibson
    Kyle helped me get situated for my oil change, much appreciated. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Calhoun Hipp
    Kyle was very thorough and helpful. He was a pleasure to assist me during my visit | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Drew Jones
    Jim Ellis always gets me in and out in a timely manner, usually before the time they say. I showed up earlier on a Saturday with no appointment. They installed wiper blades and did the normal inspection in about 20 minutes. Kyle was a new person I worked with and he was very helpful. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ Earl Dinkler
    Good people, good parts & service. | Read Full Review
    6/16/2024 12:00:00 AM | Google
  • ★★★★★ selph.terryr
    Jim was excellent in helping us find the right vehicle for our needs, Jim’s knowledge and willingness to help went above and beyond . Great job Jim. | Read Full Review
    6/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Rob G
    Raul took his time and showed us several vehicles and we were able to test drive as many as we asked for. His patience and expertise was top notch! Was a pleasure working with him. The dealership had a large inventory and the vehicles offered were all in presentable condition. Dealership was extremely clean and modern and the staff w | Read Full Review
    6/13/2024 12:00:00 AM | DealerRater
  • ★★★★★ Jason Loewen
    Colton did a fantastic job, keeping us informed the whole time that our car was in the shop. They even cleaned it before they gave it back to us. Anyone who’s looking for a place to get their car serviced, or somewhere to buy a new car. I would highly recommend. | Read Full Review
    6/13/2024 12:00:00 AM | Google
  • ★★★★★ Luis Escano
    Excellent I enjoy to come to Jim Ellis VW?? | Read Full Review
    6/12/2024 12:00:00 AM | Google
  • ★★★★★ Jwsanders3
    Awesome dealership!!! Salesman Jim was very helpful on helping me find what I wanted in a car | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ marlahowe
    Great dealership! Everyone is so nice including the facility. Easy access to everything you need! I look forward to having the car serviced here! | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Alison Howe
    Great Experience! Dealer was very kind and informative. Would recommend to friends and family! Love my new car! | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ hopestack
    I thoroughly enjoyed my car purchase experience at Jim Ellis Volkswagen of Kennesaw. Everyone was very friendly and knowledgeable. They were also very helpful in understanding what I wanted and needed from my next vehicle. I am enjoying, my new to me, Volkswagen Atlas. | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stef10475.sw
    Raul was VERY helpful to us also, very accommodating and Helping us make the right decision we would definitely recommend him to family and friends. Mr. Sanchez understood I need and wants and gave us sound decisions on how we should approach purchasing a vehicle. | Read Full Review
    6/12/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brandon Oaks
    | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Lowd
    From the moment we met Jaron, we were impressed with him. He made our car buying experience, painless, and efficient. I would recommend this young man to any of my friends or family that was in need of a new vehicle. | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Karla Vazquez
    Great service | Read Full Review
    6/11/2024 12:00:00 AM | Google
  • ★★★★★ Katlyn post
    Colton was awesome! He got my car back on the road. | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Candace Buckley
    Every time my vehicle is serviced, VW Kennesaw is always quick and reliable. Kyle in the service department was wonderful. He kept me informed throughout my appointment and was very kind! | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Kettely Auguste
    I had an exceptional experience with the Jim Ellis Volkswagen Kennesaw dealership! I live in Pooler, GA and reached out to them on a Thursday, by Saturday evening my car was delivered to me in perfect condition. Brent helped me a great deal. He was incredibly friendly and helpful, ensuring that all my questions were answered and my n | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Cathy Bailey
    Took my car in to have its first maintenance service and Kyle was the employee that worked with me to make sure all of my needs were taken care of. He was awesome and even made sure questions that I had not concerning the oil change and maintenance were answered. I would definitely give him 5 stars! | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ Beau Eubanks
    | Read Full Review
    6/10/2024 12:00:00 AM | Google
  • ★★★★★ nynydukes
    Very smooth process, I enjoyed every minute of my experience at Volkswagen. With the help of Raul, he made my first time purchasing a vehicle effortless! Thank you! | Read Full Review
    6/10/2024 12:00:00 AM | DealerRater
  • ★★★★★ Robert Jones
    Brent was amazing. He is so friendly and helpful. Highly recommend. | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Domonique Pagan
    Colton was amazing and very informative! | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Kevin Serrette
    06/08/2024 Went in for an unscheduled and unexpected service today. Despite the fact that the service department was very crowded/busy I was greeted quickly with a smile. Service Representative Colton Post was ready, willing, and able to service my vehicle correcting the problem within a reasonable time. He literally saved the rest o | Read Full Review
    6/9/2024 12:00:00 AM | Google
  • ★★★★★ Robert Jones
    Colton was amazing. He is so friendly and helpful. Highly recommend. | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Angel Martinez
    | Read Full Review
    6/7/2024 12:00:00 AM | Google
  • ★★★★★ Glenn Daniels
    I purchased a ‘24 VW Atlas at Jim Ellis through Cem ‘Jim’ Baydemir. Cem at the folks at Jim Ellis kept the process quick and easy. I was out the door with my new Atlas about 3 hours after I walked on the lot and that time included the test drive. Cem and the employees at Jim Ellis are professional and very efficient. I definitely rec | Read Full Review
    6/5/2024 12:00:00 AM | Google
  • ★★★★★ Sydney Kirkpatrick
    | Read Full Review
    6/4/2024 12:00:00 AM | Google
  • ★★★★★ kgardner
    Jaron Harrison greeted us as we were “browsing” in the parking lot. I think he was leaving (maybe for lunch), but ended up showing us the used car we were interested in. But Jaron introduced us to a new Taos, and after test driving an S and SEL, we decided to go with new. Through the whole process, Jaron was consistently respectful, | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mckal1590
    Jim was very helpful and the whole experience was smooth and efficient. Would definitely recommend to others! | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Josee Bowers
    Amazing customer service! they got me exactly what I was looking for. highly recommend! They made my trade in process super easy and worked up the best deal on my new 2024 Atlas crosssport! | Read Full Review
    6/4/2024 12:00:00 AM | DealerRater
  • ★★★★★ Holmes.josh85
    Had an amazing experience buying my new car - ask for RauI told him what I wanted and what I was looking for from the get go and he gave me just that. Thank you Raul! | Read Full Review
    6/1/2024 12:00:00 AM | DealerRater
  • ★★★★★ Angela Thomas-Cooley
    The service was professional and fast. | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ C Bt
    Colton in the service department is great thanks | Read Full Review
    5/31/2024 12:00:00 AM | Google
  • ★★★★★ Mike Smith
    They charged me alot of money for a A/C Compressor and last summer had it for months and gave it back in the winter saying it was good ! Well it's not good here we are in the summer again and it does not cool off, my Grand daughter rides in that car and sweats to death ! So another place said it is a simple fix. But yet they cannot g | Read Full Review
    5/30/2024 12:00:00 AM | Google
  • ★★★★★ JazGalore
    | Read Full Review
    5/29/2024 12:00:00 AM | Google
  • ★★★★★ Clair Martin
    Gary and the Jim Ellis team made the purchasing process so easy. They were great to work with! The Taos is brand new and a huge upgrade over my previous car. I couldn’t be happier! | Read Full Review
    5/28/2024 12:00:00 AM | Google
  • ★★★★★ Selema
    My husband and I visited 3 other dealers memorial weekend and this was by far the best one. Cem, our sales rep, had communicated honestly via email and phone prior to our arrival so we were able to make a decision on the car we wanted very quickly. The paperwork took a bit of time (but that’s pretty standard) and we felt comfortable | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ Stoneamy001
    Brent is definitely a great person to deal with. After contacting the dealer through the internet sales sales department( which was a little lacking) Brent contacted us a deal was made. Paperwork was all done except for the signatures when we arrived. Overall a great experience. | Read Full Review
    5/28/2024 12:00:00 AM | DealerRater
  • ★★★★★ stacy stone
    Good place to purchase a vehicle. Brent Jones was great to deal with. Internet sales staff was a little lacking but if you can get to Brent he makes up for it. | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Brittany Babbs
    I love that I have a dealership in my area. I made a small mistake and made an appointment at a different dealership in Alpharetta. The Adjuster Kyle D was more than understanding and was able to accommodate me in a timely fashion. | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Coty Hogan
    Omar was an amazing help and really helped bring my dream of having a Golf R to life. The atmosphere in the store is great. | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ Lisa Ferestad
    Thank you to Gary and Jose for making the purchase of our new Volkswagen Tiguan an enjoyable and easy experience! | Read Full Review
    5/27/2024 12:00:00 AM | Google
  • ★★★★★ John A
    Raul was very kind, knowledgeable and very helpful during our purchase. He is the model salesperson. Thanks for everything! | Read Full Review
    5/26/2024 12:00:00 AM | DealerRater
  • ★★★★★ Mr. Beck
    The dealership was very nice and had plenty of options for me to chose from. Raul was very knowledgeable about the vehicle I was taking a look at. | Read Full Review
    5/24/2024 12:00:00 AM | DealerRater
  • ★★★★★ Reagan Forrister
    I did not make an appointment, but Colton was able to quickly assist & was extremely helpful with what I needed for my vehicle! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Owura Asante
    Great and fast service! Kyle made sure we were taken care off and made sure everything was good to go | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Amy Stone
    GREAT experience! Brent Jones was an incredible salesman! He ushered us through the purchasing process with ease and confidence. He answered our questions thoroughly and was kind, thoughtful and respectful the entire time. If you have a chance to deal with him, you will not be disappointed! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ stacy stone
    Good place to purchase a vehicle. Brent Jones was great to deal with. | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Brookelyn Oliver
    HORRIBLE & UNPROFESSIONAL!!!! | Read Full Review
    5/24/2024 12:00:00 AM | Google
  • ★★★★★ Matt Blundell
    Brad Gallimore is the service advisor that my wife always use for our service. He is friendly, professional and is great at keeping you up to date. I’ve bought more than 5 cars from VW Kennesaw and service them all with Brad | Read Full Review
    5/23/2024 12:00:00 AM | Google
  • ★★★★★ wcg.gibson
    Everyone we dealt with at Jim Ellis VW in Kennesaw was professional, courteous, straightforward and a pleasure to work with when buying a car recently, in particular our main salesman, Cem. They all represented the high standards of the Jim Ellis dealerships. | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Doug Y.
    Raul was extremely helpful, going above and beyond to make my car buying experience smooth and easy. I found everyone I encountered to be professional, helpful and genuinely interested in providing a positive customer experience. When I am back in the market for a car, both Jim Ellis VW and Raul will be where I start. | Read Full Review
    5/23/2024 12:00:00 AM | DealerRater
  • ★★★★★ Tim Giulianelli
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ Gabriel Donate
    | Read Full Review
    5/22/2024 12:00:00 AM | Google
  • ★★★★★ C Shelton
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ steven sandtorf
    | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ James Tibbetts
    Omar was my sales representative and he was great found the vehicle I wanted got it down to a price point that I felt comfortable with never any rush to buy. We went on a couple test drives he answered all of my questions even when I left the dealership to think it over he answered my questions via text or email quickly and honestly. | Read Full Review
    5/17/2024 12:00:00 AM | Google
  • ★★★★★ Olandre Mundell
    Had a really good experience with this dealer. Staff was not like hungry sharks they simply showed me the options available within my budget and was able make the deal happen. Jim and Raul did right by me as a first time customer to ensure i return. I made the long drive from griffin to Kennesaw and i am indeed satisfied. | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Todd Carlisle
    Jaron was an awesome salesman. This was my best experience buying a truck ever! | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Chemeka
    Excellent service!!! Great trouble shooting and listening to my concerns | Read Full Review
    5/16/2024 12:00:00 AM | Google
  • ★★★★★ Ralph Meacham
    From my initial interest in the particular specification of GTi (manual) to not pushing, to calling me when that spec vehicle was scheduled to be shipped, Gary showed a high degree of sensitivity to my own readiness (or lack thereof) to purchase, and throughout the process was encouraging the purchase without being pushy. The finance | Read Full Review
    5/15/2024 12:00:00 AM | Google
  • ★★★★★ mark30127
    Jim and the rest of the team were suoerhelpful! Very knowledgeable and a pleasure to work with. . | Read Full Review
    5/14/2024 12:00:00 AM | DealerRater
  • ★★★★★ Brian Ream
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Tyler Johnson
    | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Jason Hawker
    Me and my wife walked in walked around the whole store hoping someone would greet us.. To my surprise no one came up to us were now walking the lot still waiting on someone to great us.. Dont walk in expecting service! Here to get my daughter a car.. spend our money else where I guess | Read Full Review
    5/12/2024 12:00:00 AM | Google
  • ★★★★★ Jonathan Erickson
    Brent Jones at Kennesaw helped me learn about the lease deals for ID.4 and showed how the car works, went over the VW App, the Electrify America App. That really got me interested amd his team were kind and courteous through the whole deal. Ive bought cars before and this is hands down the most professional and straightforward dealer | Read Full Review
    5/11/2024 12:00:00 AM | Google
  • ★★★★★ Jon
    This has been by far the most professional and best car buying experience ever. Highly recommend buying from Jim Ellis. Ask for Brent when you get there, super knowledgeable and helpful. | Read Full Review
    5/11/2024 12:00:00 AM | DealerRater
  • ★★★★★ Eric Gyamfi
    | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Angelica Gunn
    Omar was great go see him! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Olivia Goldstein
    Connor was amazing and so helpful! He made buying a car stress-free and was so incredibly knowledgeable! | Read Full Review
    5/10/2024 12:00:00 AM | Google
  • ★★★★★ Olandre Mundell
    Had a really good experience with this dealer. Staff was not like hungry sharks they simply showed me the options available within my budget and was able make the deal happen. | Read Full Review
    5/10/2024 12:00:00 AM | Google
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