Save on VW Service & Repair at Your Local Dealer Near Marietta

★★★★★ Joaldo Vicente

The VW App was always reporting the due date for the 30k Maintenance as April 2026, I brought the car to service it but they said the contract was expired by January and now I have to pay again for a service that was already paid, vey nice way to treat a customer. Very bad customer experience | Read Full Review

4/22/2026 12:00:00 AM | Google

★★★★★ Canyon Florentina

I just got a call from Sean, Service Supervisor. There was alot going on earlier today when I called. Everyone knows whenever 'multi-tasking' becomes necessary not everybody can handle the pressure. I can't stress enough about how valuable it is to remain calm. Courtesy, especially under pressure, wins the race at the end of the day | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Tyrone Reed

Where do I even start? Monte in finance? Absolute GOAT. I’ve bought and financed more cars than I care to admit, and this guy is first-ballot Hall of Fame. Out of three different Volkswagen finance reps in the last four days, he was the only one who actually got me the deal I wanted. No runaround, no disappearing acts, no “let me che | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Natalie Reisinger

I’ve been working with Jerry for years. He makes the entire leasing process a breeze. He’s knowledgeable, patient, and always makes sure I get the best deal. I’d recommend asking for him when you walk in! | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Joseph Dejunco

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4/17/2026 12:00:00 AM | Google

★★★★★ Aruna Israel

My salesperson Matt was so easy to work with. I had a pleasant experience with not only Matt, but Monty and even Ms.Lenore the finance manager. Everyone was so patient and diligent with my both my concerns and needs. I was able to walk away with a 2026 Jetta! They have a forever customer with me and will be referring my family and fr | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Eren Gokdas

lenore shields She’s a great manager, he helped with everything | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Alejandro Perezreynoso

Do yourself a favor and think twice before buying a car from here. My wife purchased her car in October 2024, and while the sales experience was great at the time, that’s where the positives end. The one person who actually cared, our sales rep, is no longer there and it shows. Since then, dealing with this dealership has been nothi | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Michael Clark

Good service. No complaints. | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ malek hamze

When shopping for a want "TOY" not a need its important that you are being well taken care of to change that want to a need and thats what the team at Nalley did starting from Johnny Maynard sales person to Tony Bass the sales manager. Everything went smooth no add on when most of dealers around the country have this and that on Golf | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Lynette c

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4/2/2026 12:00:00 AM | Google

★★★★★ Takisha Goodwin

I have been taking my vehicle to Nalley Volkswagen for the last few years and have always received great service until recently. I took my vehicle in for a routine oil change on a Saturday. After driving the vehicle a couple of hours my oil light came on. Fortunately, I was very close to home when the oil light came on. I checked the | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Ni_myel Clerv

I purchased my car at Nalley VW in Alpharetta and I had a great experience with the salesman and the finance guy. I met With the sales man Andrew. He was so helpful, professional and very knowledgeable about any information I needed to know about the car. We purchased an Atlas and he was able to help us by guiding us in the right dir | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ William E. “Bill” Spurlock

I’m a retired military officer, and generally don’t expect much from people these days. I do however, expect them to do the bare minimum to get the job done and in this case they didn’t. For 50 years I’ve been buying selling and trading cars off and on and this has to be one of the top two worst buying experiences I’ve had. I’ve talk | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Nate Eshleman

I had a service appointment and was turned away because they couldn’t complete the job before close (I was a waiter, no loaner was offered). It was suggested that it was my fault for picking an appointment time so close to closing time. Not very respectful of my time and pretty surprising to me that the business operates this way. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ William E. “Bill” Spurlock

I feel like I got a pretty fair price on my vehicle. No one had to sell it to me, I went in knowing what I was after. That said, as simple as it was for them my concern comes with the way things went after the sale. The sale was March 7, 2026 and today is March 19, 2026. I made one SIMPLE and still unanswered request and hard a hard | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Mack Spillane

I'm a bit late to posting this review, but Dee was very helpful in assisting me with all of my concerns with my car! | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ John Memoli

I had a very enjoyable experience at Nalley VW. My salesman, Brian O'Connor, was very helpful and accomodating. The financing was seamless, and the entire transaction took much less time than I anticipated. Thanks very much! | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Dave Boothe

Car Sold out from under us. Beware dealing with this "dealer". After a test drive on Thursday, my daughter and I spent an hour and a half in the dealer on Friday completing the deal and signing all required paperwork. After explaining that I would either finance through my bank or pay cash for the car, I allowed them to try to secure | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Evgeny Velichkin

Thanks for good service | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Karim Khorasi

Always go with Nalley! I have never been to a dealership that is so welcoming and helpful. If I ever want to buy a car in the future this the place I would go to. Huge thanks to Tom for being so professional and helpful. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Tong Cui

I appreciate the manager of the service department for honoring the VW warranty and replacing the part for me. kind of a good experience. By the way, it is better to contact them before your visit to make sure whether you need to drop off. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Courtney Gillon

We got our VW Atlas from this dealership. LOVE the car but unfortunately the customer service is the worst I’ve seen. My first service appointment for an oil change and two recalls was so much more difficult than it should have been. When I made the appointment, they told me they’d need to have my car for over a day. I asked for a lo | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Juan Proano

I purchased a car in this dealer and their service was outstanding, especially Silvia Egan, very professional and dedicated sales person.?? | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Sully

Great customer service. I came in for a simple oil change. As of the service advisor was very polite, transparent and made the entire transaction smooth. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Mehmet KESKIN

Even though my friends had received pre-approval, they said a co-signer was required for the lease. The salesperson saw my credit score and said I could take the vehicle, we signed all the paperwork, but at the last moment the lease was canceled because I do not have permanent residency. This should have been asked upfront to avoid w | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ rich phillips

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2/21/2026 12:00:00 AM | Google

★★★★★ sri mounika

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2/14/2026 12:00:00 AM | Google

★★★★★ Mike Pipitone

I bought a few cars from Sylvia and she always does a great job! Very professional, responsive and is mindful of your time. I've sent many people to see her when they need a car. | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Cuellar

I had a great experience servicing my VW Taos at Nalley VW. Chad Radford was excellent—professional and knowledgeable. He kept me informed throughout the process, explained everything clearly, and made the whole visit smooth and stress-free. The service was timely and done right. Highly recommend Nalley VW, and especially Chad, an ou | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Sam Orif

I had a great experience at Nalley Volkswagen of Alpharetta. The team did an excellent job taking care of my Atlas repair, and the entire process was smooth and stress-free. A special thanks to my service adviser, Richard Osborne—he was professional, knowledgeable, and kept me informed every step of the way. It’s clear he genuinely c | Read Full Review

2/7/2026 12:00:00 AM | Google

★★★★★ Woodcock Johnson

Nalley Volkswagen of Alpharetta provided an exceptional experience for me. I traded in my Volvo XC90 for the Volkswagen Atlas. The entire staff was incredibly friendly and knowledgeable. I highly recommend Nalley Volkswagen to anyone looking for a new vehicle. They went above and beyond to ensure my satisfaction with my purchase. | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Justin P

I have to give credit where it’s due. These guys and gal are the best service department that I have ever been to. They CARE and that’s what matters. Will continue to come here. Thank you Nalley | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Alejandro Rodriguez

Brian was amazing and helped me out so much while making the process easy! Truly recommend | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ K Derenthal

I am extremely grateful to Yasir for helping me through my car-buying experience. I was very close to giving up that day, but Yasir stayed with me, encouraged me, and made the whole process possible. He was professional, patient, and truly cared about helping me. He turned a stressful situation into a positive experience. I highly re | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Chloe Bulger

Sylvia is so amazing!! She is the most wonderful saleswoman and was truly a pleasure to work with. She was so knowledgeable, funny, personable, and kind. And Mr. Tyson, the finance manager, was so gregarious and kind. I absolutely adore all of the people who work here. It’s a pleasure to do business with Nalley Volkswagen! | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Alicia Dean

Thank you Seth for taking care of my tire pressure question. I very much appreciate you checking all four tires, filling them up to 36, and showing me how to turn off the tire pressure light. | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Christopher Freeman

I am extremely frustrated with Nalley VW. I have brought my daughter’s vehicle there twice in the last four months, and both times new issues appeared within a day that were either not identified or not properly repaired during the service visit. Currently, the vehicle is back at Nalley VW for a sensor issue that began immediately af | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Isarais Gill

I went to the store to see options to change my car but one of the guys approached me did not greet me and simply approached me and asked me what was happening in a rude and unprofessional tone, he did not ask if I needed help or any kind of information, he simply approached in a very rude way the truth is that this type of experienc | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Kristen Mabry

The vehicles at Nalley VW Alpharetta are great, and Jerry was wonderful to work with. He was professional, responsive, and helped get our deal done quickly and smoothly. I sold my car to the dealership and was owed a $1,000 refund. It took 2.5 months to receive it. During that time, my loan wasn’t paid off (so I was getting daily ca | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Jim D'Agostino

My daughter leased an atlas all sport in November . Never received her tag had to go back 2 times to get an extension . Finally in late January they told her it was transferred over . Plus they never paid off her trade in causing her accrued late charges and damage her credit. Plus nalley Volkswagen owe a 1000 dollar check which we n | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Nick Alberga

I brought in a 2020 VW Passat for service due to experiencing loud road noise after 40mph. We were told the issue was the driver side wheel bearing and I approved the repair. After I was told it was complete, I picked up the car and the same noise was still happening...no change. The car is equipped with a dash cam, it was never roa | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ samet ertürk

I bought a car from here two months ago with 6,000 miles on it. At the time of purchase, the sales staff were very helpful. However, they told me the car only came with one key. For a relatively new car, not having a second key was disappointing, but I was told there was nothing that could be done at that moment. The main issue here | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Utopia Simpson

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12/28/2025 12:00:00 AM | Google

★★★★★ Morgan Scacchitti

Recently went to get my car serviced and the service manager, Sean, was a great help and made the process so easy!! | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Avery Braxton

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12/28/2025 12:00:00 AM | Google

★★★★★ Shahzeb Sial

Had an excellent experience. Serge helped me with the care purchase. Strongly recommend. | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Richard Simpkins

What a wonderful experience with this dealer. Went in for a regular service and couldn’t be happier with the service I received. 10000/10 stars! Wonderful and friendly staff. | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Reed Wolfanger

Perfect perfect perfect | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ David Moore

Awesome experience | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Brice Peeler

Super easy process. Sean was great! | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Toni Abernathy

I buy here. I get repairs done here. | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Ken Graves

Well, I kind of really hate to send this e-mail. The service so far has really been terrible. So I found this car on your website, and as I was trying to shorten the time frame, an option came up on the website called "Clicklane". Basically, I could buy the car and never have to come visit the dealership, take care of all the paperwo | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Greg

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12/28/2025 12:00:00 AM | Google

★★★★★ Cristian Trova

Absolute worst customer service!! Avoid this place!! | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Anon Fin

When you have been traveling further to experience a better customer experience and get let down after a second visit is extremely disappointing. I was texted to schedule an appointment to address recalls on my car. I scheduled a 8am appointment and showed up. As soon as I arrived the young lady asked her manager if the recalls can | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ ALTIUS LOGISTICS LLC

Avoid | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Lucas Persell

We thought we had a great experience when my wife and I walked in the store back in 2021 and bought two brand new cars (VW GLI and VW Tiguan). Since then we have had nothing but issues. 18 months after the purchase, the GLI has a massive recall on the passenger side air bag that was so bad, VW had to buy it back and put that money t | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Rich M

Do not use the service department. Booked an appointment for a recall on my car online. Drove 30 minutes to get there and I was told they don’t have the part to fix the recall. The appointment was specific for the recall. How do you not call and tell me that you don’t have the part before I drive all the at there? And then the servi | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Samuel Woolery

I’ve had multiple experiences with the service department at Nalley Volkswagen that seriously damaged my trust. On more than one occasion, I was told I needed expensive repairs that turned out to be unnecessary or grossly exaggerated. The first incident involved a $500 quote for a coolant sensor replacement. I took the car to an ind | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ J.Nicole Dill

Chad delivers world class customer service. He is cool, calm, and collected! Thank you! | Read Full Review