Book a Battery Service Appointment at Your Local Volkswagen Dealer

★★★★★ IBIENE HENDRICKS

Rodney customer service was dynamic including the knowledge and options he help me with choosing the right decision for my car! I never been to a dealership ever that’s so nice and great energy in the atmosphere..It was a pleasure and great element coming here today. | Read Full Review

11/18/2024 12:00:00 AM | Google

★★★★★ Kevin Bauch

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11/18/2024 12:00:00 AM | Google

★★★★★ Colin Martin

I was on my way back to Canada, driving through Tennessee, when the oil light came on my dashboard, warning me to check my oil levels. I was already feeling the weight of the long journey ahead, and this sudden issue sent me into a panic. Desperate for help, I called Marietta Volkswagen, where I spoke to Rodney. From the moment I exp | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Scott Morgan

We had a great experience with Jamie our trusted service advisor. He was extremely professional and and took care of all our needs. Highly recommend working with him! | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Madhav

Jaime was excellent in his service and after service help. Thanks | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Arlene Bivens

Very friendly | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Theodore Nixon

Great service and efficient. Took my car in did the diagnostic and had a fix. | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ J’Kira Hall

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11/14/2024 12:00:00 AM | Google

★★★★★ Johnny Akines

Excellent service. Timely manner. | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Shanice Ide

Bryant was so helpful & kind. He took care of me after having a rough experience with VW Kennesaw. Would recommend! | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Allen A. Floyd (FloydRA)

This service department is the worst ever. Ripoff and no communication! Took our car to service shop for 8a appointment to replace the sunroof seal and diagnose a gas tank issue. Estimate of $500-$600. Service department said it would take 2-3 hours for service to be completed. Around 1p we received an email with estimate of costs of | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Chante Frye

Great Service! Thank You | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Spoonie Witch

Everyone was helpful. They fixed uo our beep beep efficiently and effectively. Wait room is nice and shuttle service is a wonderful perk. | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Theo W

Good service department, can be pricey, but all dealerships are. I didn't always agree with their recommended services, so double check your maintenance manual. | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ T Sims

Very professional, nice attitude and I really enjoy the waiting area . And my future car will always be a VW | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Ahmad Rashad

Great check in and pick up process. Timely service. Definitely will be taking my vehicle to VW of Marietta, for all my service and repair needs. | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Maira Sousa

You feel valuable! They know how to treat a customer! I had never considered becoming a VW customer until I visited VW Marietta. | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Rashad Wood

Exceptional service, timely and efficient. | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Sharilyn Metellus

Exceptional customer service! | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ im Bourj (imBourj)

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11/10/2024 12:00:00 AM | Google

★★★★★ Mataya Moses

Great advisors, all the staff is welcoming and helpful | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ JaBrielle Jones

Came in for an oil change and a tune up service, ended up adding a transmission flush since it was recommended. The staff were friendly and the establishment was clean, but when I received my vehicle back there were extra lights on (none were on prior to showing up) and it was driving so raggedy, I didn’t even make it 2 lights down t | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Jasper Guy

Asked for mud flaps to be installed-- they were not Complained of drivers door window making noise - was checked but not corrected. Asked that bad spots in paint on front of vehicle be fixed, vehicle kept overnight so that paint would dry before buffing -- not repaired. Vehicle had only one key fob at purchase - asked that another k | Read Full Review

11/8/2024 12:00:00 AM | Google

★★★★★ Mark Bohn

Bryant Hall and the Technician did an excellent job taking care of the issues my Tiguan was having. | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ T Sims

Very professional, nice attitude and I really enjoy the waiting area . I don't now much about my car so it's safer to go to VW. And my future car will always be a VW | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Justin Winn

Thank you!! Darryl Davis for helping us in locating a great car for our son!! | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Jeff Zimmerman

Pick up and drop off for a service calll was great. Advisor kept me informed throughout the process. Appreciated the car wash. Thank you. | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Mark Gregson

Mixed experience. Brought back in for a repeat repair. Car sat an entire day with no update. I had to call 24 hours later. Would have appreciated an update, even if it is going to take longer than expected. What is really disappointing is that they started adding a credit card fee. This is ridiculous and just another way to squeez | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Peter DiCenso

Great quick scheduling for a repair, great check in and great check out. It was even done early!! Megan was great. | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Jane E

Had a headlight fixed on my Sportwagen, in and out in 45 min. Thanks guys! Update: been going here for years now. Don’t change! | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Dana Hills

My salesperson Darryl took great care of of meet from start to finishand the customer service from the staff is amazing! | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Carlton Ellis

Megan was an amazing host. | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Chahana Garnett

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11/5/2024 12:00:00 AM | Google

★★★★★ Cole Holley

Great service | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Cara Soh

Wonderful service overall! Jaime was professional and kind. I will plan to bring my car back to this location for routine maintenance even though there is another VW closer to where I live. | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Carol Sangster

Megan was very professional and awesome | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Drew Downs

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11/2/2024 12:00:00 AM | Google

★★★★★ Joanna McInnis

Amazing service team. I always have the best experience! Miss Renee was the best today in getting me and my GTI in and arranging for the work to be done! | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Ehsan Lorafshar

Definitely one of the best places to get your car serviced. The service was fantastic. The staff were very helpful and friendly. Megan managed everything so we didn’t spend even an extra second there. Highly recommended. | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Audrey Safrit

Always have the best experience! I had an electrical issue with my 2022 Tiguan and Megan in the service department was AMAZING! So communicative and helpful. Got my car back good as new and with a car wash! | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Brient Hobbs

Renee was so helpful. I broke down overnight and her and the team were communicative, responsive, and caring about the situation. They had my car fixed within hours. | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Jayesh Mehta

Megan Kirk is very polite , helpful and kept me informed on the status of my vehicle.She was very professional and explained each and every process. | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Eric Sever

Was a walk in on tire damage, was seen right away for a fair price. Car was washed and vacuumed. Service advisor did a good job. Waiting room was very well stocked and roomy enough to do work. | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ bracey burks

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10/30/2024 12:00:00 AM | Google

★★★★★ Brian Higgins

I just had my 10,000 miles check up at Volkswagen of Marietta and I still love the people who work here! They are the absolute best! And before you ask, no I don’t have family or friends who work there! They are just so honest and professional. Each time I go in there for anything they always are courteous and professional. I will ne | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Dominique Hill

I came to get my car serviced for maintenance and as stressful as that can be Ms. Renee helped ease the load. She was the light in my tunnel that day. I thank her and Volkswagen for the assistance. | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Izabella Jones

I can’t express my sincere Gratitude for ALL of the people that helped me through the journey of receiving my car back. I had a part on back order for 2 years. Yes, I said that correctly. October 21, 2022 may vehicle went into the shop and TODAY I took her home. With that being said, without the constant professional support and grea | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Arie Garcia

Rodney in the service department was informative and helpful. | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Maureen Heron

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10/29/2024 12:00:00 AM | Google

★★★★★ ATL BH

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10/27/2024 12:00:00 AM | Google

★★★★★ arthur andrews

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10/26/2024 12:00:00 AM | Google

★★★★★ William Stribling

Volkswagen of Marietta is the best ! Fixed my GTI when no one else could. Rodney Bartholomew went above and beyond definitely will go back for all my services | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Rize

The service was outstanding. As soon as I walked in, everyone welcomed me and addressed my concerns promptly. They efficiently resolved the warranty issue related to the dents in my vehicle. Jaime, the service representative, was not only professional but also genuinely pleasant. He attentively addressed all my needs and made sure I | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Will ELLIOTT-MCRAE

Glad to had had my vehicle serviced at VW Marietta, Renee was a pleasure to work with and helped me a lot with my repair issues, thanks so much I really appreciate it, will definitely return for any other issues. | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Ilias S

I moved from out of state and had to quickly get a car for transport. VW of Marietta worked with me to get a new car at a good price and even accommodated me as I had to delay some steps in the process as I moved residency. Special shoutout to Gregg who helped me get my first car and answered all of my questions. The people at VW Ma | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Sam Slayton

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10/22/2024 12:00:00 AM | Google

★★★★★ Sheena Brown

Wanted to write a review about my recent experience at the VW dealership in Marietta, GA. I had the pleasure of working with Orsino Anderson (salesman) and Finance Manager Edward Carvalho. Let’s start by saying Orsino was EXTREMELY knowledgeable and knew everything about the 2025 VW Crossport I came to see. He not only sold me the ca | Read Full Review

10/22/2024 12:00:00 AM | Google

★★★★★ Mike T

Great customer service! Always a great experience | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ vicky vargas

Great | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Kimberly America

The best dealership ever they were honest and treated me with respect. I definitely will be back when ever I need a car or upgrade. | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Trap Visuals

My service advisor ( Renee ) was phenomenal. She provided excellent service with incredible details and a time efficient service. I would highly recommend not only the cobb pkwy location but my serive advisor( Renee ) as well. | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Rebecca Crenshaw

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10/19/2024 12:00:00 AM | Google

★★★★★ phillip bishop

They were able to get me in without an appointment, as I had a last minute issue come up. | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Antonio Walden

Meghan and the entire team are always great!!!!! Highly recommend!!! | Read Full Review

10/18/2024 12:00:00 AM | Google

★★★★★ Tara Foley

My car was towed to VW Marietta after overheating. Rene called me the following am and managed to get the car finished in time so I could have it back that day. | Read Full Review

10/18/2024 12:00:00 AM | Google

★★★★★ Johnson Pericles

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10/17/2024 12:00:00 AM | Google

★★★★★ NYDADA 88

THEY CHARGE A 3% FEE TO USE A CREDIT CARD! GO TO ANOTHER VW DEALERSHIP! | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ MJ FERGUESON

Volkswagen of Marietta’s service department is the best! Megan was my service advisor and she was very attentive and took great care of my Tiguan. Their customer lounge is fabulous. They have free WiFi and complimentary beverages and a snack machine as well as designated work stations to be able to carry out work or school tasks whi | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ tek marauder

Megan was wonderful! Thank you all for all of your help! | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Martese Hinton

Renee as always has the best CS, I wish it was more like her dealing with customers. She handled everything in a timely manner. My car is running like new. | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Maya Perkins

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10/15/2024 12:00:00 AM | Google

★★★★★ Mich G

Renee was great with helping me out | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Alxander Pierre

Excellent Sevice! Extremely friendly | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Gual Eri Shikor Eritreawit 4G

I wasn’t happy all. When I first got there, I spoke to the gentleman in the middle. I forgot his name. Then it was his last day so he handed it over to Rodney. Rodney supposed to call me once he find out what was going on with my car. Which I dropped my drop my car off at about 9:40 AM. I didn’t hear from anyone until about 3:30 the | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Michelle Collier

Renee did a great job. She felt like family the first time I met her. I appreciate the knowledge she gave me about my car and her expertise. I'm so glad to have her as my new service advisor and new friend! | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ mario ferro

Travis Benedict gets five stars because I can’t give them anymore. Otherwise I’d give them 10 stars. The man is so good at his job. He helps me all the time with everything. He’s the only guy I speak to when I go to Volkswagen because he’s great if I could give him 10 stars, he would get 10 stars. Remember the name Travis Benedict. | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ MaryahKTH

Friendly staff and quick service :) | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Lis Newton

Top notch service. Professional Service Advisor Megan Kirk was informative and knowledgeable. Waiting area is impeccable with comfortable chairs/couches, complimentary coffee selection, and a well lit place to work with my laptop while waiting for my 10,000 mile checkup | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ phyllis hernandez (Lipa)

I brought my Volkswagen in for my 20,000 mile service and requested an oil change, an engine, air filter and tire rotation. They recommended that I have an alignment performed after performing a multipoint inspection to which I approved. My service advisor was on point and was attentive to my needs. When my service was complete, he p | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Tracie Curry

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10/12/2024 12:00:00 AM | Google

★★★★★ Donna Williams

They solved what I thought was a major repair very simply…we love our VWs. I will continued to have our VWs serviced with Marietta Volkswagen to ensure they are repaired and serviced properly. Our service advisor was professional, knowledgeable and friendly.,.5 ?????????? | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Diana Taylor-Williams

Everything was great. Thanks for the carwash and vacuum! | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Andrea Williams

Really great service! I love VW.. They always make sure I am taken care of. | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Katherine Bellard

Very courteous and helpful. Answered every question I asked. Mr. Julien was so nice. Repairs so have not been a problem. Thanks guys of VW Marietta! | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Bookert Zachary

Richard is the GUY if you need help with anything Thanks again hometown friend | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ DeLois Conley

Richard was great! I love great customer service! He wasn't pushy with the estimates for other services...he was honest and nice... as a female, it's refreshing to be treated with kindness and respect when dealing with car repairs. | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Pete Draper

Jaimie and everyone in service was awesome! | Read Full Review

10/9/2024 12:00:00 AM | Google

★★★★★ Mary Daudelin

Took my car in today to address two recall letters I had recently received on my VW Golf Turbo. They were ready for me at the appointment time and whisked my car away. It was ready about 1 hour before the original estimated time. All issues taken care of, no charge. And the car was washed and clean inside. Great service and staf | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ TommyGunz

They took care of my oil change at the 10,000 mark it was fully covered they cleaned my car as well after everything was said and done overall I was very happy with my visit?? special thanks to Richard for the help he gave me awesome person | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ ashley howard

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10/8/2024 12:00:00 AM | Google

★★★★★ Shalisa Kirtdoll

Our experience at volkswagen of marietta was amazing all because of our service advisor Richard! This was THE BEST experience I've ever had at a dealership! We came to get our car service and richard was so helpful and walked us thru all the steps, gave us updates and kept us informed thru out the whole process and had a great attitu | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Terrell McFly

Amazing experience Zero complaints! Upfront, transparent and timely communication | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ kdiddylaine

They are the best! Jeff has amazing customer service and everyone is super friendly. You will feel like family here. I have purchased two cars here. I will always comes back. | Read Full Review

10/6/2024 12:00:00 AM | Google

★★★★★ Ashley Roman

Richard in the service department was great! | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Octavio Mena

Great staff and great service. It is my second time for service and I am pleased. Thanks to Richard for his outstanding service. | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Mia Lutz

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10/5/2024 12:00:00 AM | Google

★★★★★ Georganna Wilson

Efficient and customer service oriented. Expensive on their service. | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Jackie Hierbe

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10/4/2024 12:00:00 AM | Google

★★★★★ David Kemmerer

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10/4/2024 12:00:00 AM | Google

★★★★★ Jimmy Fuller

I called a couple days back because I purchased a Golf and needed an inspection. I spoke with Megan K. and she was so helpful and made me an appointment immediately. Today I took my vehicle to the service department and Megan K helped me today. She was very helpful, very knowledgeable, and was very pleasant to speak to. I even got to | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ melanie beebe

This was my first time at this location and Richard was amazing! He was so helpful and made sure I was informed throughout the entire process. He did an awesome job taking care of me and my Tiggy! | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Francisco Canas

Kindness and excellent service always provided | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ miao zhang

Overall good, everything is well arranged. Follow the routine. Very professional. | Read Full Review

10/2/2024 12:00:00 AM | Google

★★★★★ Dylan Bolton

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10/2/2024 12:00:00 AM | Google

★★★★★ Lauren Haven

Megan was very helpful with making sure I understood what all the recommended fixes were needed for my car. She ensured a thorough service was performed and kept me up to date on the status throughout the day | Read Full Review

10/2/2024 12:00:00 AM | Google

★★★★★ Bonya Matthews

Richard was outstanding! | Read Full Review

10/2/2024 12:00:00 AM | Google

★★★★★ jai pill

The staff was so very friendly and got me out when I needed it! | Read Full Review

10/2/2024 12:00:00 AM | Google

★★★★★ Keller Lisanza

Jaime at the service department was very professional and courteous. He explained everything in detail and the problem I had was fixed within the agreed time. I strongly recommend Volkswagen of Marietta for your service needs. | Read Full Review

10/2/2024 12:00:00 AM | Google

★★★★★ Andrew Hope

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10/2/2024 12:00:00 AM | Google

★★★★★ Madison lynem

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10/2/2024 12:00:00 AM | Google

★★★★★ Dian Knight

Wonderful experience. Great service! Professional and went above and beyond to take care of everything I needed. | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ David Shively

Everything was explained before service was done. Richard was great to work with. | Read Full Review

10/1/2024 12:00:00 AM | Google

★★★★★ Meagan Retter

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10/1/2024 12:00:00 AM | Google

★★★★★ Jason Grant

I had a great experience at VW Of Marietta! Renee was extremely helpful and friendly. The service department was very thorough as was the personal home drop off service ! Highly recommend… | Read Full Review

9/28/2024 12:00:00 AM | Google

★★★★★ Camila Tovar

Great service thank you Megan K. | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Sharon Woodcox

My Volkswagen 20202 Tiguan EPC light was illuminated. So I brought it into the Marietta location and even though Rodney, the Service Advisor was not able to figure out the reason why he was showed concerned. Unfortunately the EPC light is still illuminated and this is the 2nd Volkswagen Dealership I’ve brought my vehicle into was Ser | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Tasha James

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9/27/2024 12:00:00 AM | Google

★★★★★ Robert Kutcher

They did a recall for my GTI, and inspected my whole car. Very friendly and excellent service. I would recommend VW of Marietta . | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Caitlin Medford

Wonderful service, as always. Renee helped me get my beetle serviced and was kind, knowledgable, and communicative every step of the way. | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ john Evans

Customer Service Representative Was Very Helpful And Professional | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Ramon Valdés

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9/26/2024 12:00:00 AM | Google

★★★★★ Emma Hind

Renee and the service team at VW Marietta are the best. They have great communication and are so friendly, helpful and welcoming. I always appreciate them taking time to explain what’s going on and giving accurate time and cost estimates. I’ve purchased multiple cars from here (Will and the sales team are awesome too) and I will rema | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Ramazan Dissimbayev

Great atmosphere, easy process and amazing finance department! What a pleasure! | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Shanika Reese

I love this service department. Extremely friendly staff and clean waiting area. You're not pressured into trying to trade or buy a new vehicle while you wait for service. I love this dealership!!!! | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Robert Laverock

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9/25/2024 12:00:00 AM | Google

★★★★★ Miguel Lorenzo

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9/25/2024 12:00:00 AM | Google

★★★★★ Ashley Lattimore

Good Service. Megan was helpful. Light long in the wait for. Brake light and offered car wash | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ nattybraca

AMAZING customer service! Maegan Kirk is the bomb and I will continue bringing my car to her ALWAYS! | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ LeeAnn Watson

Thank you Richard and the staff at Volkswagen for making my service experience a breeze. I can go to a dealership closer to my home to have my car serviced but this location always does an amazing job. | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ Nishanth A

Exceptional service at this location!! Megan Kirk, my service advisor, went above and beyond to ensure my car was taken care of. Professional, friendly, and communicative. Highly recommend! | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ Natalia Pavlik

One of the best service dealership experiences I've ever had. Megan recognized me as soon as I came in, got my car keys and handled everything as fast as possible. She was attentive, knowledgable and efficient. I'm never going anywhere else for as long as she works there. | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ Kevin C.

Renee was great. She provided excellent customer service & was very friendly. Thanks! | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ Ian Montfort

Great experience. I appreciate the time and patience to ensure I was comfortable and received the trim that met all my needs. I appreciate the transparent communication and follow ups.! Happy to be apart of the VW family. | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ Giggett Gleaton

Rodney, and team thanks for great service | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ Elizabeth Nieves

Very knowledgeable.They make you feel very important and appreciate your business.our car salesman Rock was an excellent salesperson .He went out of his way to help us to buy an atlas.The manager JC was always taking care of us. This is my favorite dealership and I will always buy a car from them. | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ David Berrios

Megan was kind, courteous and professional. She helped schedule my appointment and provided excellent service! | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ Kandace Barr

I enjoyed my time . Ms. Renee was a great help and im hlad she was there to help. | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ Taressa Reed

The Volkswagon team of Marietta are always professional super efficient and have great customer service. I always enjoy the way. I’m treated when I’m there. My personal rep Rodney was amazing as always. Thank you so much for making my time. Feel special. | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ Kyah Jackson

Very friendly! Great customer service and I was helped in a timely manner. | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ Taneshia Brown

Megan was very helpful. Thank you. | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ Dorrell Buckmon

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9/20/2024 12:00:00 AM | Google

★★★★★ Kimberly Hinton

Update 9/2024: I am still in love with my Atlas and we recently upgraded to the 2024. The service department is way better than it used to be. I always feel welcomed and appreciated from the sales department too. It’s nice to be recognized and we will be purchasing our next Atlas from this location. Original 7/2022: I purchased my | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Frankie English

Renee was very helpful in resolving my Jetta 2014 concerns. | Read Full Review

9/19/2024 12:00:00 AM | Google

★★★★★ Michael Williams

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9/18/2024 12:00:00 AM | Google

★★★★★ Nishanth A

Good customer service. Not the car service, might be the last time I take my car here. Oil change completed and oil spilled all over the engine. Now I’m getting oil burning smell inside the car and outside while driving. | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ Padmanabhan Balakrishnan

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9/17/2024 12:00:00 AM | Google

★★★★★ Spencer Tapley

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9/17/2024 12:00:00 AM | Google

★★★★★ Delores Muhammad

Representatives was very attentive to my concerns. Professional. She explained everything and made me very comfortable. I appreciate her service. Awesome job. | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Kenneth Phinazee

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9/17/2024 12:00:00 AM | Google

★★★★★ Risa Sams

I've checked w vw america, multiple break specialist- I did NOT NEED ROTERS, BRAKES. Searching for attn | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Wendy Brown

Prices are too high. Waiting times are long (3 hrs for an oil change). People are friendly. | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Makhi Marbra

Renee was super helpful and transparent. the inside of the place was super clean. I was waiting for a little minute, so the free wifi/multiple outlets was nice. They washed my car which was amazing. Overall, it was a good experience | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Gerhard Calheiros

UPDATE: 9/14/2024 A week ago, I traded in my 2021 Golf GTI SE for a 2024 GTI Autobahn. I had the great pleasure of working with Josiah, who in fact I had been in contact previously in the last 3-4 months. I came in to the dealership last minute on a whim, 45 minutes before closing on a Friday and had a great conversation with Josiah | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Gerhard Calheiros

A week ago, I traded in my 2021 Golf GTI SE for a 2024 GTI Autobahn. I had the great pleasure of working with Josiah, who in fact I had been in contact previously in the last 3-4 months. I came in to the dealership last minute on a whim, 45 minutes before closing on a Friday and had a great conversation with Josiah - and unexpectedly | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ lewis meeks

My service advisor Renee was awesome!!!!! The exceeded my expectations and made me feel appreciated. Thanks again! | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ caitlin turner

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9/13/2024 12:00:00 AM | Google

★★★★★ Linda Staley

Renee was my service advisor. She communicated often about what was being done to my CC. Renee is awesome, thank you Volkswagen of Marietta. | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Kim Calvert

Megan went out of her way to make sure I was accommodated. I received premier customer service. | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Bill Zheng

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9/12/2024 12:00:00 AM | Google

★★★★★ Grace Wang

Tyler made our experience buying a car truly enjoyable! He was very knowledgeable, friendly, and straightforward: never tried to push us to buy anything. My husband who doesn’t like cars salesmen really liked him and enjoyed talking about car stuff with him. I would recommend Tyler if you are interested in a car at the dealership! | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Sabrina C

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9/12/2024 12:00:00 AM | Google

★★★★★ Ali Jarvis

If I could rate lower I would. Purchased a vehicle in July and still don’t have the title or a license plate. TAG office can’t help me until this dealership processes the paperwork- it’s not been touched since the 9th July. It’s now the 12th September. No one will return my call or help me. A terrible experience. | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Ellis Simons

I went in for an oil change and now my car's oil change light is on. It turns out, there's no oil in my car! The inconvenience of taking it back to the dealership is the reason for 1 star. While the customer service is superb, it's clear they're mechanics team doesn't know how to do their job well. | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Robbames

Dropped my car off for one of prepaid services. Car was finished up within a reasonable time. Washed and made sure my car was good to come back to me. Go see Richard Smith for your service. | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ Daniel Ortiz

Meagan took her time to patiently answer my questions. Service completed ahead of schedule with a clear followup plan. | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ Brandon Hamberger

Rodney was very professional and the service was done quickly. | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ Jason Brown

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9/8/2024 12:00:00 AM | Google

★★★★★ Asa Alfi

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9/7/2024 12:00:00 AM | Google

★★★★★ Jayda Hazell

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9/7/2024 12:00:00 AM | Google

★★★★★ Ellis Simons

I went in for an oil change and now my car's oil change light is on. The inconvenience of taking it back to the dealership is the reason for 3 stars. Thank goodness for YouTube University. While the customer service is superb, it's clear they're mechanics team doesn't know how to do their job well. Here's hoping they really changed | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Mike Holston

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9/6/2024 12:00:00 AM | Google

★★★★★ Josee Alcide

i had a great experience. Renee was great. | Read Full Review

9/6/2024 12:00:00 AM | Google

★★★★★ Kim Anderson

It was great. It took a little longer than I anticapated but it was all n all a good experience. They kept me informed of the car status and everyone was nice and helpful. Especially Renee at the CS desk. Very helpful and just a nice person. I would definately reccomend this dealership. I couldn't even get one of the other dealership | Read Full Review

9/6/2024 12:00:00 AM | Google

★★★★★ Seema Singh

It’s very difficult to obtain updates from the team. We had to call multiple times over days just to try to get the status and timeline of completion to help plan anything. The eta’s we did receive after much chasing were incorrect multiple times. We had a similar experience with this location in 2023 also. | Read Full Review

9/6/2024 12:00:00 AM | Google

★★★★★ Scott Flood

Great customer service....Renee is one of the best! | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Andrew & Erin Furniss

Bought 2 cars recently. Great staff, thank you for everything. Highly recommended | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Kimberly Royster

A change from 3 years ago!!! Richard was especially supportive, understanding, customer service driven. Both days interacting with Richard and Rochelle was refreshing. | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Chuck Foley

Everyone was very helpful and professional. Just got my 30K service and Richard my Service advisor was outstanding! They have the best run Service Department in the business! Absolutely love my 2023 Atlas and VW of Marietta. | Read Full Review

9/5/2024 12:00:00 AM | Google

★★★★★ Tawanda Frison

Great customer service! | Read Full Review

9/3/2024 12:00:00 AM | Google

★★★★★ Caleb Cowart

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9/3/2024 12:00:00 AM | Google

★★★★★ JANICE Seymour

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9/3/2024 12:00:00 AM | Google

★★★★★ Teshayla Allen

Staff is very friendly and nice but the automotive maintenance takes hours so prepare to wait 2+ hours for anything tire change, oil change anything you’ll wait over 2 hours. When coming to purchase a car please go through your credit union bank for a car loan, APR will be lower than any other lenders | Read Full Review

9/3/2024 12:00:00 AM | Google

★★★★★ Rohith P

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9/1/2024 12:00:00 AM | Google

★★★★★ Cathy J

Whenever you need your car serviced please ask for Renee. Thorough, helpful, efficient, transparent! I needed a couple things done and had some concerns. She took great care, and ensured everything was perfect before I left. My car is operating TOP TOP! Thank you Renee?????? | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Curtis David

Ramazan and Dre David helped us trade in our vehicle for a brand new Atlas - both were completely fair and professional and helpful about what options were available for our new vehicle; and secured the exact one we wanted. VW Marietta was by far the best experience we’ve had buying a car. | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Joshua Turner

I was blown away by the help I received by Renee. Another small business garage created a problem by putting in an after market part. VW Marietta quickly diagnosed the problem and got me a quote to fix the A/C compressor in my Jetta. Renee went above and beyond and even communicated with me after hours to help me get a resolution fas | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Maria Beasley

I received really great service today. Megan was great with her assistance as well as the entire team. | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Twanda Gates

Excellent service! Staff is courteous and professional. | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Peter B.

Their service was quick and the service advisor communicated often about what was being done to the vehicle. They squeezed me in the next day after my car broke down, which was nice. My advisor even did his best to find me a discount on the total price, which unfortunately was offset by the following: VW Marietta bills a bit differen | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Heather Craig

After only 3 weeks of getting my oil changed, I was on a road group and my low coolant alarm went off. Had to find an AutoZone which was inconvenient. Very frustrating basic fluids were not inspected and topped off during my oil change. | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Ben Minton

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8/29/2024 12:00:00 AM | Google

★★★★★ Pamela Piggee

This was absolutely amamazing experience. Jessica really knew her stuff . She was very efficient and friendly.. she made the entire day and experience hastle free. She explained to me where I could relax and have a refreshing beverage. Speaking to the mechanic and his explanation was very helpful. I will always let this Volkswagon | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Kheli Archer

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8/29/2024 12:00:00 AM | Google

★★★★★ Ronald Graver

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8/28/2024 12:00:00 AM | Google

★★★★★ Candice Dillard

Thanks for the prompt service. | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ James Younis

Best dealership every been. Most importantly, all the employees are top Very friendly Definitely will come back and recommend it to my friends and family | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Sabrina Davis

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8/27/2024 12:00:00 AM | Google

★★★★★ Mataya Moses

Absolutely a great clean dealership with great service Mataya, Richelle and Renee are the sweetest and pleasant to work with!! | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Karen Kane

Friendly and professional. I appreciated the ride home so I didn’t have to wait at the dealership. | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ ???

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8/27/2024 12:00:00 AM | Google

★★★★★ J Pruss

I had an interesting experience today with my local VW dealer in Marietta, GA. My VW ID.4 is 19 months old and recently hit 10,000 miles during a 2000-mile road trip. Of course, when the car hit the 10k mark, the corresponding inspection alert appeared in the car's display. When I took the car in today, the service rep informed me th | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Steven A. Claborn

My first time taking my car to VW of Marietta. I was pleasantly surprised at the first class service. Everyone was pleasant, spoke to me and made sure my experience was a good one. Megan the Service Advisor was great and kept me updated about the repairs. I will take my car to them in the future. | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Ahmet Colakoglu

They provided honest/good price. I did not have the stress of going to a dealer. Great car delivery. No pressure to buy extras. | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ kirsten mccown

If I could give this place negative stars, I would. This has been the worst car experience of my life, and I will NEVER buy another Volkswagen or visit their maintenance shop again. If you're thinking about buying a car here, please consider going elsewhere. I've warned everyone I know to avoid this dealership. In addition, I now hav | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Thiago C. Brum

Friendly staff and my car was serviced within the ETA they gave me. Will keep coming back to have them take care of my car. | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ willie mcneal

The svc. and staff are very friendly and customer oriented. I made it my home for my vehicle Sylvia. They also washed my girl. No one to date has also washed her. Excellent staff and services. 10 1/2. | Read Full Review

8/25/2024 12:00:00 AM | Google

★★★★★ Greg Feiss

Meagan was very attentive to the problems with my car. AJ greeted me at the curb and knew my issue from the notes that Rodney left as well. The only issue that I have had and had in the past was there is never any liner cars available. Otherwise great experience | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ Ryan Guyer

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