Get Directions to a Dealer Near Duluth for Brake Service Today

★★★★★ Alican Korkmaz

| Read Full Review

9/3/2026 12:00:00 AM | Google

★★★★★ Vaughna Levy

My sales person Sedrick was great he was respectful and understood what my goal was and explained the best way for me to get there. We did have a few hiccups and that would be false advertising the VW Atlas I originally wanted to look at was not the vehicle presented to me the only thing they had the same was the color, mileage and y | Read Full Review

9/3/2026 12:00:00 AM | Google

★★★★★ Josh Burdick

Great experience with Israel. Couldn't have been a smoother transaction! | Read Full Review

9/2/2026 12:00:00 AM | Google

★★★★★ Melba Ayala

Is a good place. My saleswoman is nice, helpful and friendly. | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ ZOMBYZ SLEEP SYSTEM

I needed a small repair with my battery key. Cade Kammerer, the service advisor, fixed it quickly and I was on my way. | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ Will Stone

I was impressed by how smoothly the AI phone scheduling service went until I showed up to my scheduled airbag appointment only to be told they can't clear airbag codes on weekends. | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Rosa Lovett

Horrible. This place lied took money for a warranty per the warranty company they never received the down payment for it but my account was debited on same day I purchased vehicle. It took 3 Ubers to get me there from McDonough , Ga and 1 uber to get back. A total of almost $200.00 in Uber I cashed out Mercedes Benz. Came with what w | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Terry Kapper

Worst dealership ever. Took 3 visits to determine my son's car needed a new engine--which was total BS. No customer service. Would give zero stars if possible. | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Kenzie Hochman

We had such a wonderful experience purchasing our first car, and we couldn't have asked for a better team to work with! Both our sales representative, Brian and Lenore with the finance team were incredibly helpful, patient, and responsive throughout the entire process. They truly went out of their way to make our experience as smooth | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Alex Luebke

Recently got my vehicle serviced by Cade. Helped guide me through the recommended services and provided excellent customer service. Would recommend Cade for any future needs. | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Jianan Chen

We have been loyal customers here for a couple of years and always had efficient service. Even after moving farther away and seeing recent one-star reviews, we kept coming because we trusted our past experiences. Unfortunately, now we understand those reviews. We dropped our VW off in early July for a warranty battery replacement th | Read Full Review

8/13/2026 12:00:00 AM | Google

★★★★★ Roberto Ponte

Great service! | Read Full Review

8/10/2026 12:00:00 AM | Google

★★★★★ Narayanan Achutha

I brought my vehicle to Nalley Volkswagen of Alpharetta on 8/11/2026 for open recall work. Before the appointment, the dealership contacted me and confirmed in writing, via text message, that a loaner vehicle would be provided. I have those texts. When I arrived, the service advisor, Chad, told me flatly that no loaner would be avai | Read Full Review

8/10/2026 12:00:00 AM | Google

★★★★★ Dmitriy Green

Came for alignment on my 2019 Tiguan - it has been done but the car pulling to the left, suspect they have miscalibrated alignment machine. Also the measurements given to me shows same values before and after alignment. | Read Full Review

8/4/2026 12:00:00 AM | Google

★★★★★ David Meers

This is the single worst dealership I have ever dealt with. We bought two cars and they do not support them at all. It took 7 months for them to get the registration straight on one. And their service department sucks. They act like they don't have anything to do with the cars!! Steer Clear of this place. | Read Full Review

8/4/2026 12:00:00 AM | Google

★★★★★ ayman fareed

| Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Dean Edwards

Excellent from Purchase thru Delivery. Especially Monte, Cedric, Sean and Lenore!! | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Maria Briceno

????? I had an excellent experience buying my car from Silvia Egan. From the very beginning, she was friendly, professional, and patient, answering all my questions and making sure I understood every step of the process. I never felt pressured to make a decision. Instead, she gave me the confidence and time I needed to choose the ve | Read Full Review

7/27/2026 12:00:00 AM | Google

★★★★★ Megan Coelho

Update: The service manager called and I will be bringing in my vehicle next week for them to diagnose the issue. I bought a brand new 2025 atlas on 4/15/26, I started having issues at about 2k miles with the transmission shifting extremely rough and when it is put in reverse it doesn't acknowledge it and goes in to neutral instead | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Kenan Poyraz

I am extremely disappointed. I have never seen such bad service. My car's air conditioning broke down, and I took it in. They charged me $300. I waited two days calling the service center, they said it was fixed, I went to pick up my car, and the air conditioning was exactly the same as when I handed it in. They apologized and said t | Read Full Review

7/20/2026 12:00:00 AM | Google

★★★★★ Tolga Salman

Jerry was very helpful to us when renting a car and helped us rent it at the most advantageous price for us. It should not surprise him that he has worked here for more than 25 years, he does his job very well. Thank you Jerry, Thank you Volkswagen | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Megan Coelho

I bought a brand new 2025 atlas on 4/15/26, I started having issues at about 2k miles with the transmission shifting extremely rough and when it is put in reverse it doesn't acknowledge it and goes in to neutral instead though it says it is in reverse. When I brought it in for the first oil change on 6/8/2026 I expressed my concerns | Read Full Review

7/18/2026 12:00:00 AM | Google

★★★★★ Anna Leigh Pratt

Sedrick is amazing and got me an insane deal on my Beetle. I'm driving my dream car now so I hope I never have to buy a car again, but if I do I'll be buying from Sedrick! | Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ Cass Kuhlke

| Read Full Review

7/12/2026 12:00:00 AM | Google

★★★★★ GV KR

| Read Full Review

7/7/2026 12:00:00 AM | Google

★★★★★ Catlynn Bennett

Great experience at Nalley, they were able to get us in exactly the vehicle we were looking for and negotiated a great deal. Only real downside that I would say took away from our experience was the wait. We spent two evenings at this location in the buying process the first evening we arrived around 3:45pm did a test drive and then | Read Full Review

7/6/2026 12:00:00 AM | Google

★★★★★ ???

| Read Full Review

7/1/2026 12:00:00 AM | Google

★★★★★ Kristen Abbott

Great experience from the moment we stepped on the lot! Love my new car and the sales team was so easy to work with. No haggling, transparent process, fast too. Thanks Brian and the rest of the Nalley VW team! | Read Full Review

6/28/2026 12:00:00 AM | Google

★★★★★ Mukesh Dubey

Editing my review after a problem discussion and Sean, the manager explained all the issues and also provided a loaner the very next day after we dropped our car. Asif, the service supervisor got it done in time for us to picked up on in 3 days. | Read Full Review

6/26/2026 12:00:00 AM | Google

★★★★★ Andy Morris

Excellent experience! Bought a previously owned car from out of state. The team at Nalley VW made the buying experience easy and quick. Car was ready when I arrived and even better than advertised. I worked with Silvia on the sales team and she was the best, answering all my questions and sharing pics and videos whenever was need | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Mukesh Dubey

This dealership sucks. I had my car serviced with them and then it started giving problems in the infotainment system. I called them back and they said, they need car for a week and Also, they cannot provide loaner. Now, either I leave my car to them and walk on my feet or get a rental car and pay money for it. If I have to get VW, I | Read Full Review

6/19/2026 12:00:00 AM | Google

★★★★★ Levon Omarov

I had an excellent experience purchasing my vehicle from Nalley Volkswagen. A special thank you to Silvia and Tom for making the entire process smooth and stress-free. They were incredibly patient, responsive, and always willing to help. They gave me the opportunity to test drive three different vehicles, which helped me make the ri | Read Full Review

6/17/2026 12:00:00 AM | Google

★★★★★ Luz Ojeda

Chad Radford is everything that’s right about customer service at a dealership. When I arrived today, the service line was long, but he treated me like I was the only customer there. He listened to my concerns, addressed them clearly, and even told me about a promo I didn’t know existed.When I came back to pick up my car, he went abo | Read Full Review

6/13/2026 12:00:00 AM | Google

★★★★★ StevenS

Customer service is top notch. From Sales (internet based and texting) to Finance and the GM, just a pleasure to do business with. | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Sylvanie Johnson

I had a very pleasant experience at Nalley’s VW. I would like to thank Cade for his exceptional customer service. Everyone was attentive. Thank you so much!! | Read Full Review

6/10/2026 12:00:00 AM | Google

★★★★★ Dakota Eaves

I absolutely loved my visit here trading in my car for a 2026 Jetta gli and the customer service from Sedrick was amazing he helped me all the way thru the deal and showed me everything I need to know and still helps me to this day on different things all around a amazing dealership and Sedrick was awesome 10/10 salesman ???? | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Carlos Finch

They were amazing and worked really hard getting me into the car I wanted. Jeffrey and Lorraine are very very good at what they do! I recommend anyone going here to get Jeffrey and Lorraine . | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Keren Matias

After totaling my car in early April, the long wait was so worth it because after weeks of looking, I found the most amazing deal for the cutest and fanciest mom car in the Volkswagen Atlas. Silvia Egan was the best salesperson to help me that day and was so patient as well as willing to work with me to get me the best deal possible. | Read Full Review

6/5/2026 12:00:00 AM | Google

★★★★★ Tanzil Choudhury

| Read Full Review

6/1/2026 12:00:00 AM | Google

★★★★★ Lynn Gendusa

Even though we did not by a VW, our experience with their representative, Carlos, was excellent. I highly recommend this dealership and him for an enjoyable car buying experience. Very good. | Read Full Review

5/29/2026 12:00:00 AM | Google

★★★★★ Lakeisha Hughes

I recently purchased a 2026 VW Atlas Cross Sport Tech SE, and my experience with Sedric was outstanding. He was upfront and transparent from the start, communicated clearly throughout the entire process, and consistently made himself available whenever I needed him. His patience, professionalism, and friendly attitude made a huge dif | Read Full Review

5/24/2026 12:00:00 AM | Google

★★★★★ Johns Towing Service

| Read Full Review

5/24/2026 12:00:00 AM | Google

★★★★★ Sam Rhodes

Tom F in Sales was professional, pleasant, and the most helpful and informative car salesperson I've ever dealt with. Highly recommend, well worth driving 3.5hrs to get the vehicle I wanted, at an excellent price. Purchased: VW Buzz Trade in: VW Atlas | Read Full Review

5/24/2026 12:00:00 AM | Google

★★★★★ Matt Rhee

| Read Full Review

5/22/2026 12:00:00 AM | Google

★★★★★ Aaron Daniel’s

Service department is horrible. Hire new service advisors please. No knowledge of product and not even attempt to see how to correct a situation | Read Full Review

5/20/2026 12:00:00 AM | Google

★★★★★ Adam Cornwell

I want to take a moment to recognize the service department at Nalley Volkswagen of Alpharetta. The advisors are incredibly knowledgeable, caring, and always make the experience easy and stress-free. We love bringing all of our vehicles here for service and gladly drive farther just to receive the exceptional level of care they provi | Read Full Review

5/19/2026 12:00:00 AM | Google

★★★★★ Josie Stewart

Took my car for a last minute service and Cade was the best! He was so helpful and the service was completed very quickly. | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ David Soon

| Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ Omer Yesilyurt

"I recently purchased a brand new 2026 Volkswagen Atlas from this dealership. While the buying process went smoothly, I am extremely disappointed and shocked to find out after taking delivery that this vehicle completely lacks an interior trunk/tailgate release button. In 2026, for a modern SUV of this size and price point, missing s | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ SP Smith

I scheduled a recall service appointment for my Volkswagen after speaking directly with someone at this dealership who confirmed the repair process, timing, and appointment details. When I arrived, I was told they did not have the parts available and had no timeline for when they would receive them. The service manager with tattoos w | Read Full Review

5/17/2026 12:00:00 AM | Google

★★★★★ Atef Jarbou

Really nice hospitable service | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Brianna Otero

I rarely leave negative reviews, but this experience with Nalley Volkswagen of Roswell has been extremely disappointing. Before purchasing the vehicle, I specifically asked multiple times whether there were any issues with the car and was repeatedly told that nothing was wrong with it. I was taken on a full test drive and no concern | Read Full Review

5/13/2026 12:00:00 AM | Google

★★★★★ Simon Holt

We bought two cars from Nelly Volkswagen and couldn’t say enough good things about the staff. From Mark at the top to Monty, Damien and our amazing salesman Sedrick. Thank you all for getting us setup and taking care of us. You guys are top notch. | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ Michael Da Graca Pinto

I bought a $40k car from this dealership and they forget to give me a rim lock key - can’t change a tire without one. They charged me $60 to swap out the rim locks for lug nuts. Didn’t love that. | Read Full Review

5/11/2026 12:00:00 AM | Google

★★★★★ Tee Tee

I just wanna say this has been some experience. A great experience that is. I woke up this morning and my car wouldn’t start. I needed a jump to get to work I cringed. Got off work this afternoon car wouldn’t start again. Crushed! Find my nearest VW dealer and I get a quote yikes ?? I don’t get paid till Friday. The ticket was pricey | Read Full Review

5/10/2026 12:00:00 AM | Google

★★★★★ Sofía Aguirre Corcuera

| Read Full Review

5/9/2026 12:00:00 AM | Google

★★★★★ Okan Hazar

Great service & comfortable transaction with finance. Recommend this dealership | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Promanco x

Matt at Sales Department and Nirofar at Service Área are great people and have a great Customer Service, I’m very impress of the good work of this people, I’m very happy with my purchase and Congrats to have this persons working at the Dealer | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Roney Timoteo

I had an excellent experience working with Matt Rhee in sales and Lenora in finance. From start to finish, the entire process was smooth, transparent, and efficient. Matt was knowledgeable, patient, and genuinely focused on helping me find the right vehicle without any pressure. On the finance side, Lenora did a great job explaining | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Victor

I don’t have enough kind words to describe the superb service, professionalism and excellent customer service that Nelo from service has provided me and went above and beyond to make sure my issue with my Atlas cross sport was resolved, if I could give 6 stars ?? I would, absolutely recommend you coming to this dealership just for he | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Matthew J. Firtha

Experience with Jillian in parts. Very patient, especially on a complicated issue. Thank you to Nalley VW. | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Austin Joseph

I came to this dealership after feeling defeated and exhausted from the two previous dealership experiences I had the same day. However, it’s VERY SAFE to say that Nalley VW Alpharetta gives the utmost testament to the phrase, “the third time is a charm.” I had the utmost pleasure and privilege of being helped by a wonderful Salesman | Read Full Review

4/28/2026 12:00:00 AM | Google

★★★★★ Techhh T.V.

I’m extremely disappointed with Volkswagen of Alpharetta and how they handled a situation that was clearly caused by their own service department. One of the oil pan bolts was stripped, which should never happen under normal circumstances—especially considering this is a certified pre-owned vehicle and all services have been done thr | Read Full Review

4/27/2026 12:00:00 AM | Google

★★★★★ Joaldo Vicente

The VW App was always reporting the due date for the 30k Maintenance as April 2026, I brought the car to service it but they said the contract was expired by January and now I have to pay again for a service that was already paid, vey nice way to treat a customer. Very bad customer experience | Read Full Review

4/22/2026 12:00:00 AM | Google

★★★★★ Canyon Florentina

I just got a call from Sean, Service Supervisor. There was alot going on earlier today when I called. Everyone knows whenever 'multi-tasking' becomes necessary not everybody can handle the pressure. I can't stress enough about how valuable it is to remain calm. Courtesy, especially under pressure, wins the race at the end of the day | Read Full Review

4/21/2026 12:00:00 AM | Google

★★★★★ Tyrone Reed

Where do I even start? Monte in finance? Absolute GOAT. I’ve bought and financed more cars than I care to admit, and this guy is first-ballot Hall of Fame. Out of three different Volkswagen finance reps in the last four days, he was the only one who actually got me the deal I wanted. No runaround, no disappearing acts, no “let me che | Read Full Review

4/18/2026 12:00:00 AM | Google

★★★★★ Natalie Reisinger

I’ve been working with Jerry for years. He makes the entire leasing process a breeze. He’s knowledgeable, patient, and always makes sure I get the best deal. I’d recommend asking for him when you walk in! | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Joseph Dejunco

| Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Aruna Israel

My salesperson Matt was so easy to work with. I had a pleasant experience with not only Matt, but Monty and even Ms.Lenore the finance manager. Everyone was so patient and diligent with my both my concerns and needs. I was able to walk away with a 2026 Jetta! They have a forever customer with me and will be referring my family and fr | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Eren Gokdas

lenore shields She’s a great manager, he helped with everything | Read Full Review

4/17/2026 12:00:00 AM | Google

★★★★★ Alejandro Perezreynoso

Do yourself a favor and think twice before buying a car from here. My wife purchased her car in October 2024, and while the sales experience was great at the time, that’s where the positives end. The one person who actually cared, our sales rep, is no longer there and it shows. Since then, dealing with this dealership has been nothi | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Michael Clark

Good service. No complaints. | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ malek hamze

When shopping for a want "TOY" not a need its important that you are being well taken care of to change that want to a need and thats what the team at Nalley did starting from Johnny Maynard sales person to Tony Bass the sales manager. Everything went smooth no add on when most of dealers around the country have this and that on Golf | Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Lynette c

| Read Full Review

4/2/2026 12:00:00 AM | Google

★★★★★ Takisha Goodwin

I have been taking my vehicle to Nalley Volkswagen for the last few years and have always received great service until recently. I took my vehicle in for a routine oil change on a Saturday. After driving the vehicle a couple of hours my oil light came on. Fortunately, I was very close to home when the oil light came on. I checked the | Read Full Review

3/31/2026 12:00:00 AM | Google

★★★★★ Ni_myel Clerv

I purchased my car at Nalley VW in Alpharetta and I had a great experience with the salesman and the finance guy. I met With the sales man Andrew. He was so helpful, professional and very knowledgeable about any information I needed to know about the car. We purchased an Atlas and he was able to help us by guiding us in the right dir | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ William E. “Bill” Spurlock

I’m a retired military officer, and generally don’t expect much from people these days. I do however, expect them to do the bare minimum to get the job done and in this case they didn’t. For 50 years I’ve been buying selling and trading cars off and on and this has to be one of the top two worst buying experiences I’ve had. I’ve talk | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Nate Eshleman

I had a service appointment and was turned away because they couldn’t complete the job before close (I was a waiter, no loaner was offered). It was suggested that it was my fault for picking an appointment time so close to closing time. Not very respectful of my time and pretty surprising to me that the business operates this way. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ William E. “Bill” Spurlock

I feel like I got a pretty fair price on my vehicle. No one had to sell it to me, I went in knowing what I was after. That said, as simple as it was for them my concern comes with the way things went after the sale. The sale was March 7, 2026 and today is March 19, 2026. I made one SIMPLE and still unanswered request and hard a hard | Read Full Review

3/18/2026 12:00:00 AM | Google

★★★★★ Mack Spillane

I'm a bit late to posting this review, but Dee was very helpful in assisting me with all of my concerns with my car! | Read Full Review

3/17/2026 12:00:00 AM | Google

★★★★★ John Memoli

I had a very enjoyable experience at Nalley VW. My salesman, Brian O'Connor, was very helpful and accomodating. The financing was seamless, and the entire transaction took much less time than I anticipated. Thanks very much! | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Dave Boothe

Car Sold out from under us. Beware dealing with this "dealer". After a test drive on Thursday, my daughter and I spent an hour and a half in the dealer on Friday completing the deal and signing all required paperwork. After explaining that I would either finance through my bank or pay cash for the car, I allowed them to try to secure | Read Full Review

3/15/2026 12:00:00 AM | Google

★★★★★ Evgeny Velichkin

Thanks for good service | Read Full Review

3/14/2026 12:00:00 AM | Google

★★★★★ Karim Khorasi

Always go with Nalley! I have never been to a dealership that is so welcoming and helpful. If I ever want to buy a car in the future this the place I would go to. Huge thanks to Tom for being so professional and helpful. | Read Full Review

3/3/2026 12:00:00 AM | Google

★★★★★ Tong Cui

I appreciate the manager of the service department for honoring the VW warranty and replacing the part for me. kind of a good experience. By the way, it is better to contact them before your visit to make sure whether you need to drop off. | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Courtney Gillon

We got our VW Atlas from this dealership. LOVE the car but unfortunately the customer service is the worst I’ve seen. My first service appointment for an oil change and two recalls was so much more difficult than it should have been. When I made the appointment, they told me they’d need to have my car for over a day. I asked for a lo | Read Full Review

2/26/2026 12:00:00 AM | Google

★★★★★ Juan Proano

I purchased a car in this dealer and their service was outstanding, especially Silvia Egan, very professional and dedicated sales person.?? | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Sully

Great customer service. I came in for a simple oil change. As of the service advisor was very polite, transparent and made the entire transaction smooth. | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Mehmet KESKIN

Even though my friends had received pre-approval, they said a co-signer was required for the lease. The salesperson saw my credit score and said I could take the vehicle, we signed all the paperwork, but at the last moment the lease was canceled because I do not have permanent residency. This should have been asked upfront to avoid w | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ rich phillips

| Read Full Review

2/21/2026 12:00:00 AM | Google

★★★★★ sri mounika

| Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Mike Pipitone

I bought a few cars from Sylvia and she always does a great job! Very professional, responsive and is mindful of your time. I've sent many people to see her when they need a car. | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Cuellar

I had a great experience servicing my VW Taos at Nalley VW. Chad Radford was excellent—professional and knowledgeable. He kept me informed throughout the process, explained everything clearly, and made the whole visit smooth and stress-free. The service was timely and done right. Highly recommend Nalley VW, and especially Chad, an ou | Read Full Review

2/14/2026 12:00:00 AM | Google

★★★★★ Sam Orif

I had a great experience at Nalley Volkswagen of Alpharetta. The team did an excellent job taking care of my Atlas repair, and the entire process was smooth and stress-free. A special thanks to my service adviser, Richard Osborne—he was professional, knowledgeable, and kept me informed every step of the way. It’s clear he genuinely c | Read Full Review

2/7/2026 12:00:00 AM | Google

★★★★★ Woodcock Johnson

Nalley Volkswagen of Alpharetta provided an exceptional experience for me. I traded in my Volvo XC90 for the Volkswagen Atlas. The entire staff was incredibly friendly and knowledgeable. I highly recommend Nalley Volkswagen to anyone looking for a new vehicle. They went above and beyond to ensure my satisfaction with my purchase. | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Justin P

I have to give credit where it’s due. These guys and gal are the best service department that I have ever been to. They CARE and that’s what matters. Will continue to come here. Thank you Nalley | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Alejandro Rodriguez

Brian was amazing and helped me out so much while making the process easy! Truly recommend | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ K Derenthal

I am extremely grateful to Yasir for helping me through my car-buying experience. I was very close to giving up that day, but Yasir stayed with me, encouraged me, and made the whole process possible. He was professional, patient, and truly cared about helping me. He turned a stressful situation into a positive experience. I highly re | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Chloe Bulger

Sylvia is so amazing!! She is the most wonderful saleswoman and was truly a pleasure to work with. She was so knowledgeable, funny, personable, and kind. And Mr. Tyson, the finance manager, was so gregarious and kind. I absolutely adore all of the people who work here. It’s a pleasure to do business with Nalley Volkswagen! | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Alicia Dean

Thank you Seth for taking care of my tire pressure question. I very much appreciate you checking all four tires, filling them up to 36, and showing me how to turn off the tire pressure light. | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Christopher Freeman

I am extremely frustrated with Nalley VW. I have brought my daughter’s vehicle there twice in the last four months, and both times new issues appeared within a day that were either not identified or not properly repaired during the service visit. Currently, the vehicle is back at Nalley VW for a sensor issue that began immediately af | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Isarais Gill

I went to the store to see options to change my car but one of the guys approached me did not greet me and simply approached me and asked me what was happening in a rude and unprofessional tone, he did not ask if I needed help or any kind of information, he simply approached in a very rude way the truth is that this type of experienc | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Kristen Mabry

The vehicles at Nalley VW Alpharetta are great, and Jerry was wonderful to work with. He was professional, responsive, and helped get our deal done quickly and smoothly. I sold my car to the dealership and was owed a $1,000 refund. It took 2.5 months to receive it. During that time, my loan wasn’t paid off (so I was getting daily ca | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Jim D'Agostino

My daughter leased an atlas all sport in November . Never received her tag had to go back 2 times to get an extension . Finally in late January they told her it was transferred over . Plus they never paid off her trade in causing her accrued late charges and damage her credit. Plus nalley Volkswagen owe a 1000 dollar check which we n | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Nick Alberga

I brought in a 2020 VW Passat for service due to experiencing loud road noise after 40mph. We were told the issue was the driver side wheel bearing and I approved the repair. After I was told it was complete, I picked up the car and the same noise was still happening...no change. The car is equipped with a dash cam, it was never roa | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ samet ertürk

I bought a car from here two months ago with 6,000 miles on it. At the time of purchase, the sales staff were very helpful. However, they told me the car only came with one key. For a relatively new car, not having a second key was disappointing, but I was told there was nothing that could be done at that moment. The main issue here | Read Full Review

1/28/2026 12:00:00 AM | Google

★★★★★ Richard Simpkins

What a wonderful experience with this dealer. Went in for a regular service and couldn’t be happier with the service I received. 10000/10 stars! Wonderful and friendly staff. | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Reed Wolfanger

Perfect perfect perfect | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ David Moore

Awesome experience | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Brice Peeler

Super easy process. Sean was great! | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Morgan Scacchitti

Recently went to get my car serviced and the service manager, Sean, was a great help and made the process so easy!! | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Avery Braxton

| Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Shahzeb Sial

Had an excellent experience. Serge helped me with the care purchase. Strongly recommend. | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Utopia Simpson

| Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Toni Abernathy

I buy here. I get repairs done here. | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Ken Graves

Well, I kind of really hate to send this e-mail. The service so far has really been terrible. So I found this car on your website, and as I was trying to shorten the time frame, an option came up on the website called "Clicklane". Basically, I could buy the car and never have to come visit the dealership, take care of all the paperwo | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Greg

| Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Cristian Trova

Absolute worst customer service!! Avoid this place!! | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Anon Fin

When you have been traveling further to experience a better customer experience and get let down after a second visit is extremely disappointing. I was texted to schedule an appointment to address recalls on my car. I scheduled a 8am appointment and showed up. As soon as I arrived the young lady asked her manager if the recalls can | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ ALTIUS LOGISTICS LLC

Avoid | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Lucas Persell

We thought we had a great experience when my wife and I walked in the store back in 2021 and bought two brand new cars (VW GLI and VW Tiguan). Since then we have had nothing but issues. 18 months after the purchase, the GLI has a massive recall on the passenger side air bag that was so bad, VW had to buy it back and put that money t | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Rich M

Do not use the service department. Booked an appointment for a recall on my car online. Drove 30 minutes to get there and I was told they don’t have the part to fix the recall. The appointment was specific for the recall. How do you not call and tell me that you don’t have the part before I drive all the at there? And then the servi | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ Samuel Woolery

I’ve had multiple experiences with the service department at Nalley Volkswagen that seriously damaged my trust. On more than one occasion, I was told I needed expensive repairs that turned out to be unnecessary or grossly exaggerated. The first incident involved a $500 quote for a coolant sensor replacement. I took the car to an ind | Read Full Review

12/28/2025 12:00:00 AM | Google

★★★★★ megan radford

| Read Full Review