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AutoNation VW Mall of Georgia

★★★★★(124)read reviews

3711 Buford Dr, Buford, GA 30519

(678) 745-9713 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 7:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ Gustavo Annes
Always a great experience and service at AutoNation VW Mall of Georgia. Great Staff !! | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Terry Rose
I had to revise my review as I have a 2023 VW Jetta. This location use to be top notch. They have a horrible communication problem- they don't communicate with their customers. Customers should never have to wait hours in the waiting area with no food and no status on their vehicles. When a customer has to get up and go to the servi | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Almir Salkic
Great experience at this dealership every time, especially the service team. They are a standout. Suad is very detail oriented and very kind to us everytime we show up. I recommend this dealership to everyone whether you are in Georgia or not!!! | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Dalila Hajdarovic
I can not recommend this dealership enough. I recently purchased a 2024 Tiguan and from the moment I walked in the doors I felt welcomed and my needs were understood. My sales person worked well with me and now after almost a year of driving my Tiguan I come back for my routine services as well. Oil changes, tire rotations, etc the s | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Saiana Gurzhapova
I want to highlight the excellent work of Mark Stepherson. I recommend it. | Read Full Review
11/10/2024 12:00:00 AM | Google
★★★★★ Aurial Gaston
Best customer service experience I’ve ever had getting my car serviced. Smooth, fast, and easy! | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ America Camacho
Excelente servicio, todo excelente | Read Full Review
11/7/2024 12:00:00 AM | Google
★★★★★ Kelsey Sehic
My husband and I have purchased and serviced 3+ cars from here now and we’ve had great interactions every time. The service department is fantastic and I feel confident going in every time that my car is being taken care of properly. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Lucy F
Alexandra helped my family and me pick out the right car. Very easy. Felt like she really got to know us, and figure out what we needed. Happy customers. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Hanna Popa
Horrible service experience, I would avoid at all costs. I brought in my 2016 Jetta for a EPC light and slow oil leak at 106,000 miles. They told me 24-48 hours for diagnosing, I get a call two days later and James picks up surprised to hear my voice, expecting my father instead. He wouldn’t talk to me except tell me that my whole en | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Todd Lamb
Worst experience you will ever have when buying a car. Their slimy sales tactics are straight out of a 1990’s used car salesman’s playbook (Jerry Lundegaard in the movie Fargo comes to mind). Bait and switch tactics with prices and cars on their website that don’t exist. $2500 in added BS fees on every vehicle like door guards and de | Read Full Review
11/5/2024 12:00:00 AM | Google
★★★★★ Because he lives
Great dealership! Ena was the absolute best. He was knowledgeable and very motivated to get me in the car i wanted. Buying a new car is very stressful for me but Ena put me at ease and handled every detail gracefully. It was a different experience for me and a positive one! He went above and beyond and even delivered my car to my hom | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ john damico
I’m driving across the country. I just need them to check my tire pressure as there was some loss of pressure in my tires and they can’t take 510 minutes of their time to check my tire pressure as I’m driving across the country and I just recently bought a GTI. She actually hung up on me while I was talking to her over the phone. I w | Read Full Review
11/3/2024 12:00:00 AM | Google
★★★★★ wade
It was a wonderful experience purchasing my GTI with Alexandra. Highly recommend her. She was super nice and helped us to get some of the things replaced on the car at no cost. Awesome experience, Thank you AutoNation! | Read Full Review
11/2/2024 12:00:00 AM | Google
★★★★★ Andrew Brackner
Please tell me how to connect with anyone who can answer my issues. I understand that there is not a current GM and that the customer service email for corporate goes unanswered. Anyone available? | Read Full Review
11/1/2024 12:00:00 AM | Google
★★★★★ Sinisa Mijatovic
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10/30/2024 12:00:00 AM | Google
★★★★★ florentina toma
Do not take your car to the dealership. I had the worst experience ever. I called ahead to ask the price for programming a key for my VW Jetta and was quoted $113—a reasonable amount. But this was just bait to get me in. Once my car was there, they kept looking for issues and finally told me my car had 'lost its memory.' When I asked | Read Full Review
10/30/2024 12:00:00 AM | Google
★★★★★ Bob Avigliano
Sami Khaleqdad was great to deal with, excellent customer service, love the vehicle! | Read Full Review
10/28/2024 12:00:00 AM | Google
★★★★★ Shawn Reza
Great place to service your vehicle. Fast and efficient! | Read Full Review
10/27/2024 12:00:00 AM | Google
★★★★★ Andrew Brackner
Stay away! I had made an appointment for 4pm on October 9th and arrived shortly before 4. The salesman went to grab a bite to eat and came in about 4:30. No big deal. I'm ready to see the car and he told me it was being transferred from another dealership and should arrive by 6. He confirmed my 4pm appointment! Aggravating. Did the | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Daniel Schoon
Brought my car in because it was having trouble starting. They said it would cost $2000 to fix. So, they did the work and I paid for it. Next time I started the car same problem. Bought the car back in now they say it’s the timing chain and will cost $4100. But, the service manger said since we messed up we can do it for $3100. I sai | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Brandon D. Brown
James, my advisor, was very respectful and ensured my service was completed swiftly. He was upfront about pricing and was sure to call me if anything else was found during the inspection. | Read Full Review
10/17/2024 12:00:00 AM | Google
★★★★★ derwin phillips
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10/17/2024 12:00:00 AM | Google
★★★★★ Matthew Myers
This Review is of the Service Department....not VW directly. A new car owner with less than 5,000 miles on my car you do not expect the door to stop working or other issues to need to be fixed but I am reasonable things happen. This is why warranties exist. But unwillingness to prioritize a customer is unacceptable. The Service Dep | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ Ben K
Service department significantly overtorqued my wheel lugs... so I was unable to put the spare tire on when I needed it. Unbelievable how the dealership doesn't know how to service their own cars. I pay extra to go to a dealer to avoid this exact issue, but apparently they don't actually follow VW's service standards... they just do | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ shiva kumar
"I had an exceptional experience buying my car at AutoNation Volkswagen! From the moment I walked in, the staff was welcoming, professional, and knowledgeable. The salesperson took the time to listen to my needs, helped me narrow down my options, and provided all the information I needed without any pressure. What really stood out t | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Frank Ditore
I am updating my review after below reply from dealership. The reply from the dealership is unacceptable. The number listed is thier general number, not the GMs direct number. In fact after a bit of phone carousel, we were eventually told they don't actually have a GM. This is likely why this dealership is unorganized with low | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Ozzy Hasanovic
I recently visited Autonation Volkswagen and had a great experience with Ibrahim. He was knowledgeable and really took the time to understand what I was looking for. He helped clear up any questions I had and was very transparent throughout the process. I really appreciated his follow-up, which was helpful without being pushy. Overal | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Mahir Sinotic
I want to thank Ibrahim for his excellent customer service skills. He was very friendly and willing to show me everything I needed to know about my new purchase. I am very pleased!!! If you’re looking to buy a vehicle, I highly recommend everyone to work with him!!! | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Erica Richmond
Ask for Shawn Davis when you visit this dealership! He is very kind and knowledgeable. He'll help you find the car you're looking for | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ Mirza Krluc
I had a great buying experience with Ibrahim. From start to finish, he was professional, knowledgeable, and made the process easy. He really knows what he's doing, and I felt confident I was in good hands the whole time. Not only did he get me a great deal on my new GTI, but he also made sure I understood all my options without any p | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ taylor davis
You should absolutely ask for Alexandra, she is the best salesperson I have ever worked with! I honestly feel like I have made a real friend buying my car and she made me laugh a lot. She took the time to listen to everything that I needed in my new vehicle and helped me pick out the perfect one. Ask. For. Her!! | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Frank Ditore
I should have read some of the reviews here before buying my vehicle from Autonation. I completely resonate with the two recent reviewers who rated this dealership a 1. First I will point out a few good things. Our point of contact was friendly and professional. Multiple people assisted us as we test drove the vehicle we wanted | Read Full Review
10/9/2024 12:00:00 AM | Google
★★★★★ Robert A Padovano
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10/7/2024 12:00:00 AM | Google
★★★★★ Chris Wilhelm
Tony was great to work with. He worked with me on the vehicle I wanted and brought forth several options that Autonation had in stock. We were able to come to a deal and completing the paperwork was simple and didn't really take that long. | Read Full Review
10/6/2024 12:00:00 AM | Google
★★★★★ Susan
My experience owning a VW has been horrible. I've owned a 2022 VW Taso for a little under two years now and the amount of work that's needed to be done on it already, is quite literally a book. It never stays out of the shop for longer than 6/8 weeks. Everything from head gaskets to breaks. What erks me is that I have been asking the | Read Full Review
10/6/2024 12:00:00 AM | Google
★★★★★ Kim Walker
I went yesterday to look at the atlas. I was very impressed and I have to give a shot out to my sales guy Matt!!!! He was amazing and so much fun. Thanks you guys for being so awesome! I’ll definitely be back. Kimmie Walker | Read Full Review
10/5/2024 12:00:00 AM | Google
★★★★★ Hanna Popa
| Read Full Review
10/4/2024 12:00:00 AM | Google
★★★★★ STELLA R/T
Everything went ok when we purchased our Santa Fe but that’s when the good vibes stopped and The SHTF. Pay off was supposed to be made within 10 business days, here we are way past that and I am dealing with threatening phone calls from the lender of our trade in. Our sales associate Amir has been zero help in finding out the issue. | Read Full Review
10/2/2024 12:00:00 AM | Google
★★★★★ Mirnes Sinotic
Exceptional service from Ibro!! I recently had the pleasure of working with Ibro during my purchase, and I couldn’t be happier with the experience. From the moment I walked in, he was professional, knowledgeable, and genuinely cared about finding the perfect product for me. His customer service was top-notch, and he made the entire p | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ Benjamin Banda
This place always has good customer service they have young enthusiastic workers Ready to help you with what ever service you need I have recommended this place to many people and family the always are willing to provide a support and solutions to meet your desires and needs.5 stars would recommend | Read Full Review
9/29/2024 12:00:00 AM | Google
★★★★★ R Schefke
Price kept changing as we tryed to settle on a price! | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Zues Falla
Well. Where to start. I purchased a 22 Atlas from this location. Not even sure if it's a location issue or a manufacturer issue but I have had a passenger air bag error for many months now. A consent beep on my dash board that now has become really annoying. This location is well awear of the recall but does nothing to get my vehicl | Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ Ein Bryant
**5 Stars for AutoNation Volkswagen Buford, Georgia** I’ve bought over 50 cars in my life, and I can confidently say that my experience at AutoNation Volkswagen Buford ranks in the top 1%. One of the standout aspects of this dealership is their 5-day, 250-mile return policy on used vehicles, which gave me peace of mind knowing I wasn | Read Full Review
9/24/2024 12:00:00 AM | Google
★★★★★ Rebecca Simoneaux
I had an 8 AM appointment for a recall on my 2017 GTI. I was told when I booked the appointment it would only take 2-3 hours max and I stressed that I needed that to be accurate as I live an hour away and HAD to be home by 3:30 to get my kids off the bus. Upon arrival I was told 4 hours which was no problem, that would have put it be | Read Full Review
9/23/2024 12:00:00 AM | Google
★★★★★ song zone
Never sell your car here. They will tell you some problem of the car that even not exist, then make the price ridiculous low. Go somewhere else, they just want to rip you off.?? | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Maya Berri
We bought our son’s car from this Dealership. I have to stay the showroom was beautiful and clean. The car selection was decent as well. The people were super nice. Our sales person Sammy, could’ve smiled a little bit more, but what saved the day for me was the finance manager, Sung Hong. He was amazing. I would wanna go buy another | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Jonathan Pethel
Paid $170 for a coolant flush for the tech to shortchange my vehicle a whole gallon of coolant. The car was brought back two minutes after leaving with the coolant light on. Just for them to tell my wife "well another gallon of coolant is $30". Though she didn't pay for it but those passive aggressive remarks are unnecessary seeing | Read Full Review
9/20/2024 12:00:00 AM | Google
★★★★★ Dana Dockery
Worst customer service experience I've had in my 38 years of auto ownership. You can not get the Service Manager on the phone & he will not return your calls. Don't bother calling the # below for the General Manager in all the other bad reviews either. No one answers & your voicemails are not returned. I've called the sales dept & pa | Read Full Review
9/19/2024 12:00:00 AM | Google
★★★★★ Mason Pike
BEWARE OF THIS DEALERSHIP!! I have never dealt with so much unprofessionalism. I purchased a jeep in august from Christopher Rozier. After signing I was told I could not drive it home because they didn't do an inspection. They kept the car for a month "fixing things" and it was ready a month later. They also failed to deliver an emis | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ low rider
I have had time to think about my experience at this dealership. I have purchased a lot of VW’s and this experience by far has been the most frustrating. They claim they can’t transfer out of state tags. Be careful and read your sales contract, they add all these irrelevant features you will never use, then claim you have to pay off | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ STERLING DELAVALLADE
My service advisor provided a written quote of upcoming scheduled Maintenance items and not just a ballpark figure like I had been given in the past from other advisors. Service advisor also explained to me the results of the preventive maintenance inspection, thats a big plus. I will be sure to request the same advisor on all future | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ Dayanna Burgos
I decided to buy a used car and chose AutoNation Volkswagen because of its good reputation and my experience was very good, very professional, the representative Amir gave me all the information I needed and I am very satisfied with my purchase. | Read Full Review
9/15/2024 12:00:00 AM | Google
★★★★★ Fabiane Calderon
Don't provide your personal information. Even after you buy a vehicle, they will continue to call and email even if you request to opt out from communication. I had call and email them multiple times. | Read Full Review
9/13/2024 12:00:00 AM | Google
★★★★★ Lady Landscape
James did such an amazing job! Everything about the work was fantastic! He explained everything perfectly, and helped me get just what I needed! Above and beyond service, highly recomend!!! | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ Nermin Sakonjic
Fantastic service! Ibrahim was still training and was able to give me all the knowledge about the Tiguan and helped me score an amazing deal on one! He was exceptional in his service. Will be back here for my future VW purchases! | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ Shams Dosani
I appreciated Mr. James's honest and helpful advice about the car services . The follow-up message to check on the vehicle's performance was a nice touch. It was a positive experience. | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ Jeff Volante
Service done quickly and efficiently. | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Michael Barrett
This dealership I would avoid at all costs, not only did I catch them in multiple lies after they sold the vehicle, lost my previous tag, and more. Now I’m having to deal with them with under 1k miles twice due to the car having issues. The mic for all car voice and hands free went out as did the car net light. I drove two hours two | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Kaitlyn Bennett
Update: this review was replied to a week ago by the dealership assuring me someone would be in touch and I STILL haven’t heard anything. Dangerous! I had a horrible experience with this dealership. I had scheduled my service appointment weeks in advance to ensure that the dealership could accommodate my needs. Upon my arrival, I wa | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ livingbythedraw
0 stars for Sales and Financing, 5 for the Shop; DO NOT BUY A VEHICLE AT THIS DEALERSHIP! You'll regret it! The majority of the Sales and all of the Finance staff currently in place at this location are systemically incompetent, dishonest, and negligent. They will take your deposit and roll you out, completely dropping the ball with | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Lauren Tatum
Amos was an awesome sales associate; God bless him. He worked very hard to take care of me. And Vanessa Katerina was a blessing as well in finance, very integral and helpful. | Read Full Review
8/31/2024 12:00:00 AM | Google
★★★★★ Lauren Tatum
Amos was an awesome sales associate; God bless him. He worked very hard to take care of me. | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Andrew Sabau
I want to give a shoutout to Suad in service. He is professional, courteous, and always goes above and beyond to make sure your vehicle receives the best care possible. | Read Full Review
8/30/2024 12:00:00 AM | Google
★★★★★ Kaitlyn Bennett
Dangerous! I had a horrible experience with this dealership. I had scheduled my service appointment weeks in advance to ensure that the dealership could accommodate my needs. Upon my arrival, I was told that the only service they would have time to perform was the routine maintenance and the Bluetooth issue I was having could be a we | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ DeAndre' Smith
This was easily the best experience, the team was very efficient. I scheduled an hour before my appointment and got an oil change. My vehicle was serviced within a 1 hour wait time. | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Chris Bar
I bought a 2021 Lexus RX 300 with 14k miles on it I have had it for less than 2 months before I bought it Volkswagen Auto nation repaired the breaks which no have failed and because they did the work Lexus won't honor my warranty on the breaks. Not give a rental car nor a loaner vehicle just a ride home with no way to get to work in | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ livingbythedraw
I purchased a vehicle recently from this Dealership. They took my deposit and completely dropped the ball, with the finance company and with the county tag office. AVOID THIS DEALERSHIP! I can't even say they meant well. I can say without a doubt, both the Sales Person and Finance Manager I dealt with were systemically incompetent, | Read Full Review
8/27/2024 12:00:00 AM | Google
★★★★★ Carolin Zimmerlin
I am always very satisfied. You can call or stop by, you will always be greeted and guided in a friendly manner. All questions are answered promptly. Regular service, repairs or open recalls are dealt with promptly and with complete satisfaction. Good team out there. Thanks guys. | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ JJ Birr
I stopped by to look at a car for my wife. I was greeted by a salesman that immediately looked me up and down and questioned why I would buy that specific vehicle for my wife….(as if she couldn’t handle it or I couldn’t afford it). I’d tell you his name but he never even introduced himself. He then pointed me into the showroom (while | Read Full Review
8/24/2024 12:00:00 AM | Google
★★★★★ Michael Frederick
I bought a Jeep Cherokee TrailHawk from here and it took them 11 weeks to replace my transfer case with a junk yard replacement. Guess what, it broke now my 90 day dealer warranty is up. I have my jeep now at a Jeep dealer trying to get AutoNation VW to pay for the repair. I bought my Jeep on May 11th and tried to return it in the 3r | Read Full Review
8/24/2024 12:00:00 AM | Google
★★★★★ Pamela Watson
Quentin my service tech was amazing. He made me feel very important like nothing else mattered but what I needed | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Edgar Torres
I want to thank the GM, Brandon and JP for helping us out through our car buying process. We’re loving our atlas. | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Phil G
Worst car buying experience ever ,Can’t trust these guys !!! Amos the salesman was clueless about the vehicle and lead us on to believe everything was fine and checked by the incompetent service department.Then after 2 weeks of waiting for them to correct the issues we came back to finally pickup the vehicle and it was still hidden | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Gary Gracia
Took a week to diagnosis an issue, starting working on a recall on day 5, always backed up, poor level of communication. Go to stone Mountain Volkswagen. Better service | Read Full Review
8/23/2024 12:00:00 AM | Google
★★★★★ Brett Bolton
Very helpful salespeople, clean interesting environment, and overall a great experience. | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ James Gibson
The finance Director Jon was amazing and got me the rate I was looking for also thank you to Dino the sales manager who help me get the deal all around great experience | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Greg Malloy
Job well done! Keep up the great work! Thanks James C (Service Advisor) for your professionalism and proficiency! | Read Full Review
8/20/2024 12:00:00 AM | Google
★★★★★ Maria Nunez
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8/19/2024 12:00:00 AM | Google
★★★★★ BP
Awesome customer support. Video feedback from tech was brilliant. | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ JI KIM
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8/14/2024 12:00:00 AM | Google
★★★★★ Teresa Mossman
Customer Service has taken a downward spiral?? | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ ozan sagir
It was an amazing experience. I took my 2019 Tiguan for an oil change. Suad at the service representative was so helpful. They did check the tires and battery and even timing chain for further maintenance and its all came perfect condition. Keep it up like this guys :) | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ A Hines
Worked with Amir and Larry to get into my new Jetta Sport. It took a few hours but they made it painless and truly a great experience. I can't recommend Amir enough as a sales person, he's so welcoming and open. Couldn't have asked for a better experience. | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ tina chastain
Shout out to Sales Consultant Natahne Ashley! So helpful,friendly and knowledgeable! Tested car, agreed on price and was driving home in 3 hours! | Read Full Review
8/11/2024 12:00:00 AM | Google
★★★★★ Katie Leach
I brought my car in to get fixed, and not only did they not fix it but they caused a whole new problem that makes my car less driveable. After paying $2150, this was pretty upsetting. We asked to speak to a manager about pricing, and they've been dodging our calls and refusing to call us back for WEEKS since I picked it up. Absolutel | Read Full Review
8/11/2024 12:00:00 AM | Google
★★★★★ Ken Davis
Sold my car and got the price I requested. David, John & the team were great. Working with them was a pleasure. | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ John Knop
Shawn Lin worked and worked to bring me the deal I asked for. He really earned my business and we’ll be back! | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ Courtney D
My 5 star review is for Matt Lewis-Hardwick from sales specifically. He was very polite and helpful. He was not at all the overly aggressive salesman type at all. He was very easy to work with and if I ever returned to purchase another vehicle I would ask to work with him. He came in on his day off to help my husband finish the sale | Read Full Review
8/6/2024 12:00:00 AM | Google
★★★★★ Domenic Martelli
Everything was great from Sales to finance to education to pick up. Salesman Amos and managers Jeff and Jason were outstanding. Closing and paperwork was done quickly and effortlessly. Ciao | Read Full Review
8/5/2024 12:00:00 AM | Google
★★★★★ Susan Kriner
I am so happy. I have the car I’ve wanted for years, best team ever at Autonation VW Mall Of Ga. I cannot say enough about Chris. He was the best, no pressure, had lots of ideas and so knowledgeable about the car. He answered every question and was just phenomenal… | Read Full Review
8/4/2024 12:00:00 AM | Google
★★★★★ Ibn Diop
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8/4/2024 12:00:00 AM | Google
★★★★★ Anup Menon
I’ve taken my car in twice over a two year period for the same recurring issue - noise on the front end while turning. Each time I was assured it was fixed for it to only resurface. My Atlas came standard with a wheel liner which is now missing as well- my guess is this was removed as a quick attempt to fix the issue. I’m disappointe | Read Full Review
8/4/2024 12:00:00 AM | Google
★★★★★ Fresa Tavera
Ryan Jatan has been nothing but amazing person, great customer service, super knowledgeable, and very helpful with our purchase. Because of his service, he won me over even from Mini Cooper and Carmax. Top notch service Highly recommend him Location: Volkswagen Mall of Georgia | Read Full Review
8/3/2024 12:00:00 AM | Google
★★★★★ Jean Ashworth
Everything went smoothly with my car buying experience with Sales Person Sami Khaleqdad. He was kind and courteous. I totally recommend him to make you smile while car shopping. | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ Laiken Reeves
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7/29/2024 12:00:00 AM | Google
★★★★★ Edgar Torres
Our car buying process was so smooth. I didn’t really have much time and I got there super late. The salesman that helped me stayed late with me and was helping us out a lot | Read Full Review
7/28/2024 12:00:00 AM | Google
★★★★★ Raegan Milligan
I had been looking for a new vehicles for the past 7 months. Our first experience was not fun at all. I decided to give it one for try. I spoke with Amir and he was very helpful. At the time I initially spoke with him, we weren’t able to make a purchase. Have doing some budgeting and saving as much as possible- we were finally able t | Read Full Review
7/28/2024 12:00:00 AM | Google
★★★★★ STERLING DELAVALLADE
Coupons are frowned upon. Service writers dont like when customers use coupons. | Read Full Review
7/28/2024 12:00:00 AM | Google
★★★★★ Brady Ballstadt
I recently had the pleasure of purchasing a car from Shawn, and I couldn't be more thrilled with the experience. From start to finish, Shawn's professionalism and customer-focused approach made the entire process smooth and enjoyable. He was incredibly knowledgeable about the vehicles, answered all my questions with patience, and hel | Read Full Review
7/27/2024 12:00:00 AM | Google
★★★★★ Kevin Fouquette
Shawn was fantastic! He was never pushy and listened to what we were saying. After we agreed to the purchase, he set the expectations as to the process and time. This was a pleasant car buying experience for sure! | Read Full Review
7/26/2024 12:00:00 AM | Google
★★★★★ LiNa R
Shortly after I left from getting an oil change done on my Routan the check engine light came on. I had to take the Routan back in for repair the next day. A day later I notice the leaked oil on my garage floor. Currently I'm in process of getting the issue resolved with the VW Mall of GA dealership. Shawn was able to figure out iss | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Michael
My experience with this dealer has been nothing but perfect from the purchase to service performed the service advisor Bryan was professional and curtious. Got me in and taken care of in a very reasonable time | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ LiNa R
Shortly after I left from getting an oil change done on my Routan the check engine light came on. I had to take the Routan back in for repair the next day. A day later I notice the leaked oil on my garage floor. Currently I'm in process of getting the issue resolved with the VW Mall of GA dealership. | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Mandy Ogletree
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7/19/2024 12:00:00 AM | Google
★★★★★ Jason Clayton
Originally went in to get my car serviced. Took a look around the lot and found a nice jeep took for a test drive and the next day worked with them on price and such. Quick process, fair price, and rate. | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ Troy James
I was able to make contact with a team member, Amos, who handled my purchase of my Ram 1500 perfectly. One of my best car buying experiences. | Read Full Review
7/18/2024 12:00:00 AM | Google
★★★★★ JJ Andrade
I highly recommend AutoNation VW Mall of Georgia to anyone looking for a trustworthy and customer-focused dealership. Their exceptional service made buying a used car a truly enjoyable experience. I recently purchased a used car from AutoNation VW Mall of Georgia, and I couldn't be more pleased with the experience. The team was incre | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ Veronique Stewart
Great customer service | Read Full Review
7/15/2024 12:00:00 AM | Google
★★★★★ s c
Had a great experience at Autonation VW, especially with Shawn! He was very knowledgeable, patient, and worked hard to find exactly what I wanted. I will definitely return the next time I need another car. | Read Full Review
7/14/2024 12:00:00 AM | Google
★★★★★ yongun cho
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7/14/2024 12:00:00 AM | Google
★★★★★ Cricket Hess
Amos has taken good care of me since I first stepped foot into the dealership. I love my Atlas!! When I had a small issue a couple of weeks after purchasing my car, I brought the issue to Amos and the service crew made it right!! Amos will go the extra few miles to make sure you are happy! | Read Full Review
7/12/2024 12:00:00 AM | Google
★★★★★ ramesh bajjuri
Good | Read Full Review
7/11/2024 12:00:00 AM | Google
★★★★★ Irving Bailey
Not a good experience. Service advisor failed to tell me that there would be a charge for the oil change due to i had used up free oil changes. I was very disappointed by this and will not return for any service at this location. | Read Full Review
7/11/2024 12:00:00 AM | Google
★★★★★ Candy Melsen
"I Highly recommend for a great price, quality, and no pressure buying!" Sami was absolutely fantastic from beginning to end. Professional, friendly and was able to answer all of my questions. Made my experience buying a certified pre-owned vehicle very pleasurable. Thank you. | Read Full Review
7/9/2024 12:00:00 AM | Google
★★★★★ Haul and Tow 101
Best place to buy a car new or used hands down!!! | Read Full Review
7/6/2024 12:00:00 AM | Google
★★★★★ Teresa J.
I won’t be returning to this dealership. The last oil change they did, the technicians messed up and caused a leak that took several days to fix. This time around, I had made a 10am appointment and 1.5 hours in I checked in with the advisor to see how much longer. He went to the back and came out, telling me that apparently there was | Read Full Review
7/4/2024 12:00:00 AM | Google
★★★★★ Esad Manjic
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7/3/2024 12:00:00 AM | Google
★★★★★ Eliana Giménez Campos
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7/3/2024 12:00:00 AM | Google
★★★★★ Ally Fowler
Highly recommend this dealership! They treat you like family and are so accommodating. Amir was our salesman and he was very professional and even played games with our son during the waiting process. Grace was amazing and got us a great deal on our trade in and new car. Couldn’t have asked for a better experience! | Read Full Review
7/2/2024 12:00:00 AM | Google
★★★★★ Kelsey Miller
Highly disappointed. If I could give negative stars, I would! In 2021 I bought my first VW Tiguan from AutoNation VW in Buford. The sales team was great and I had no issues with the first car. Upon returning for my first service appointment, I decided to trade in my 2021 Tiguan for a new 2022 Tiguan (I regret this immensely). I have | Read Full Review
6/25/2024 12:00:00 AM | Google
★★★★★ Yolanda Brown
Chris did a great job. Listened to my concerns and made it happen. Great customer service. | Read Full Review
6/24/2024 12:00:00 AM | Google
★★★★★ Heather Brown
Just purchased a 2024 Taos SEL from this dealership. Shawn Yim made my car buying experience very easy and went above and beyond for me. He was very professional and knew all the ins an out of the process. He was able to keep me smiling the entire time, which made it feel not so overwhelming. He took the time to explain any questions | Read Full Review
6/22/2024 12:00:00 AM | Google
★★★★★ Justin Mun
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6/19/2024 12:00:00 AM | Google

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