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Nalley Volkswagen of Alpharetta

★★★★★(11)read reviews

1550 Mansell Rd, Alpharetta, GA 30009

(678) 274-5779 Ask About Our Service Specials!

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Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ William E. “Bill” Spurlock
I’m a retired military officer, and generally don’t expect much from people these days. I do however, expect them to do the bare minimum to get the job done and in this case they didn’t. For 50 years I’ve been buying selling and trading cars off and on and this has to be one of the top two worst buying experiences I’ve had. I’ve talk | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Nate Eshleman
I had a service appointment and was turned away because they couldn’t complete the job before close (I was a waiter, no loaner was offered). It was suggested that it was my fault for picking an appointment time so close to closing time. Not very respectful of my time and pretty surprising to me that the business operates this way. | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ William E. “Bill” Spurlock
I feel like I got a pretty fair price on my vehicle. No one had to sell it to me, I went in knowing what I was after. That said, as simple as it was for them my concern comes with the way things went after the sale. The sale was March 7, 2026 and today is March 19, 2026. I made one SIMPLE and still unanswered request and hard a hard | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Mack Spillane
I'm a bit late to posting this review, but Dee was very helpful in assisting me with all of my concerns with my car! | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ John Memoli
I had a very enjoyable experience at Nalley VW. My salesman, Brian O'Connor, was very helpful and accomodating. The financing was seamless, and the entire transaction took much less time than I anticipated. Thanks very much! | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ Dave Boothe
Car Sold out from under us. Beware dealing with this "dealer". After a test drive on Thursday, my daughter and I spent an hour and a half in the dealer on Friday completing the deal and signing all required paperwork. After explaining that I would either finance through my bank or pay cash for the car, I allowed them to try to secure | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ Evgeny Velichkin
Thanks for good service | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Karim Khorasi
Always go with Nalley! I have never been to a dealership that is so welcoming and helpful. If I ever want to buy a car in the future this the place I would go to. Huge thanks to Tom for being so professional and helpful. | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Tong Cui
I appreciate the manager of the service department for honoring the VW warranty and replacing the part for me. kind of a good experience. By the way, it is better to contact them before your visit to make sure whether you need to drop off. | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Courtney Gillon
We got our VW Atlas from this dealership. LOVE the car but unfortunately the customer service is the worst I’ve seen. My first service appointment for an oil change and two recalls was so much more difficult than it should have been. When I made the appointment, they told me they’d need to have my car for over a day. I asked for a lo | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Mehmet KESKIN
Even though my friends had received pre-approval, they said a co-signer was required for the lease. The salesperson saw my credit score and said I could take the vehicle, we signed all the paperwork, but at the last moment the lease was canceled because I do not have permanent residency. This should have been asked upfront to avoid w | Read Full Review
2/24/2026 12:00:00 AM | Google

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