Take Advantage of Oil Change Specials at Nalley Volkswagen of Alpharetta Today

★★★★★ John Sinkovits

Robert G. was very helpful and provides outstanding service. I am however not pleased with VW's policies. We're going on week 3 waiting on a backordered part and VW will not provide a loaner car. Our car drives 10 minutes and repeatedly stalls in traffic; it is not usable. This is a covered repair under a 10 year warranty. To be fai | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ J Dahl

The items that you suggested that needed to be fixed, were resolved for a fraction of the cost that you quoted. You quoted me $800 for front rotors and brake pads that would’ve had a one-year warranty. I had them replaced with parts from AutoZone. The rotors have a two-year warranty and the brake pads have a lifetime warranty. And th | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ nathan teasdale

Great experience with both Sergiy and Yasir. Everything went smoothly. | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Larry Daniel

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11/16/2024 12:00:00 AM | Google

★★★★★ J Dahl

The items that you suggested that needed to be fixed, were resolved for a fraction of the cost that you quoted. You quoted me $800 for front rotors and brake pads that would’ve had a one-year warranty. I had them replaced with parts from AutoZone. The rotors have a two-year warranty and the brake pads have a lifetime warranty. And th | Read Full Review

11/16/2024 12:00:00 AM | Google

★★★★★ Mustapha Fellah

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11/14/2024 12:00:00 AM | Google

★★★★★ Roberto Cuesta Anta

Silvia is the best??! | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Anne M

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11/14/2024 12:00:00 AM | Google

★★★★★ C Zimm

I always receive great customer service at Nalley. Robert and Chad usually help me, and I always know that they will take good care of my car. | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Kumar

Yasir Oraif | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Brendan Krafty

Parts dept helped me over the phone to immediately get me what I needed. I was able to pay online and have an Uber rush it to my house as my car was not drivable without it. | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Bret Giles

Over a month ago I bought a used 2016 Touareg from them. The experience working with the staff proved to be helpful with the smooth transition of the purchase to my hands. While I worked with both Andrew Krum and Brian Oconnor on this deal, they equally were supportive in giving me full details and assisting me with finalizing this d | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Adnan Ravnjak

Great experience working with Mall of Georgia Volkswagen. This was my first time using this dealership. They took car of the 60k service on my 2019 Golf R. Check in was quick they got me in right at my appointment time and got the service completed quickly. Best experience I’ve had at any dealership. I’ll be servicing my vehicles her | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ L Fisher

I initially had a positive buying experience, and Raheem was excellent to work with. However, my satisfaction quickly turned to frustration once I drove off the lot. Just six weeks after purchasing my 2021 Passat, the vehicle failed to start. I made multiple attempts to reach someone for assistance, but my calls went unanswered. Even | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ Vimal Mathew

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11/11/2024 12:00:00 AM | Google

★★★★★ Kristen Driscoll

I have loved the service that I receive at Nalley Volkswagen. Thank you, | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Kim Anthony

I appreciate going to a place where my trust is valued and my concerns are respected. | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Matthew Gaskin

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11/11/2024 12:00:00 AM | Google

★★★★★ Krish John

I waited 3 hours for a oil change. | Read Full Review

11/11/2024 12:00:00 AM | Google

★★★★★ Kareem Nabilsi

Thank you, Tony and yasir for your excellent service | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Clark Nickerson

Anthony Solomon has treated his position with Nalley VW in a very professional manner. He is considerate of his customers' time and needs. He actively looks for additional ways to help create a great customer experience. He is engaging with his customers about their questions, providing detailed explanations to ensure the customer k | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Aleya Whyte

I bought my car here. Didn’t get the car I wanted but beggars can’t be choosers. The service department moved quick but I was smart. I got there before they opened so I was out by 9am. They kept me well informed while they were doing the service. I will always bring my Taos here. FYI union city tried to charge me twice as much as th | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Emmett

Tom our salesperson was excellent! Helped my mom and I pick out a great car for my younger sister. If you go, ask for Tom! | Read Full Review

11/8/2024 12:00:00 AM | DealerRater

★★★★★ Jessica A.

Anthony is great as always! | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ przmkds

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11/7/2024 12:00:00 AM | Google

★★★★★ Cynthia Luper

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11/6/2024 12:00:00 AM | Google

★★★★★ John Beta

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11/5/2024 12:00:00 AM | Google

★★★★★ A F

Sylvia is really the best car salesman, treats cuatomers professionaly and respectfully | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Julie Bohannon

Fantastic VW dealership! Serg found us exactly what we were looking for within 24 hours and offered us a very fair deal on a new 2025 Atlas Cross Sport. We could not be more happy with our experience with Nalley. These people really want to sell cars while taking care of customers, even out-of-town buyers like us. Many thanks for mak | Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ Jay Stein

Anthony in the service center is spectacular. | Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ lawrence smith

Excellent experience with a great sales rep Andrew Krum | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Robert Cronan

We came from Columbia, SC to purchase a vehicle for our transportation company. They had the best price within a 200 mile radius of our office. The entire process was smooth. No games, if you know what I mean. The sales team was great, the general Manager took time to come introduce himself to us, and the finance person was great as | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Donna Johnson

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11/2/2024 12:00:00 AM | Google

★★★★★ Megan Koch

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11/1/2024 12:00:00 AM | Google

★★★★★ Mani Keshmiri

Richard Osborne , he always be very helpful and great service and excellent customer service ! | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Esha Dave

Always a great experience at this location! Richard is consistently excellent in the service he provides and is clear in all the explanations throughout the process of the service and repairs. | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Matthew P Belcher

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11/1/2024 12:00:00 AM | Google

★★★★★ Marnie Carman

Timely service. Knowledgeable experts. | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ CH Yang

Nice and friendly dealer. | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Cooper Branham

I started searching for a new car a while ago and went to many dealerships, however, no where felt like they cared. Until I met with Brian at Volkswagen. He listened to everything my wife and I wanted in a new vehicle and helped deliver with exceptional customer service. Can't recommend Brian enough! | Read Full Review

10/31/2024 12:00:00 AM | Google

★★★★★ Nick Lanphier

We were buying our daughter's first car for her 16th birthday. The experience at Nalley Volkswagen was exceptional and far surpassed our expectations. They made the experience an incredible, unforgettable one. Each of the sales team even surprised my daughter and came out of an office singing happy birthday and handed her the keys to | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Cristian Kumm

I bought my VW Jetta from Mr. Andrew at Nalley Volkswagen, and I couldn’t be happier. The service and attention I received were outstanding! | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Duck Hun Lee

Everyone was generous and attentive to the needs. Especially, Tom, my sales person, was very helpful in all steps from test driving a vehicle to making an actual purchase on the vehicle. | Read Full Review

10/29/2024 12:00:00 AM | Google

★★★★★ Shawn Mendonca

Very good experience. Employees are helpful and knowledgeable about their products. | Read Full Review

10/28/2024 12:00:00 AM | Google

★★★★★ Terlisha McNeal

The ?? customer service was phenomenal Nalley Volkswagen of Alpharetta is an excellent place to shop for your new car my experience was excellent everything I asked for was 100% quality and very satisfying. Also may I add when you bring your car in for service Chad is very friendly very prompt and I love the way that he sends you text | Read Full Review

10/26/2024 12:00:00 AM | Google

★★★★★ Jhaia

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10/26/2024 12:00:00 AM | Google

★★★★★ Cayden Billish

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10/26/2024 12:00:00 AM | Google

★★★★★ Garrett Townsend

Excellent service. Great price and done earlier than expected. | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Tremayne McMurray

Bad experience with getting someone to contact me regarding incorrect mileage on my invoice | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Rory

Despite electrical issues that did not get solved the first go around, Richard ensured that VW Service would make it 'right'. They didn't have an appointment for a couple days but when I brought it back, not only did my rear lights get fixed but they didn't charge me a dime. This is why I always go out of my way to service at the dea | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Eboni Moss

The service advisor was excellent and so was the service staff! I was in and out on a Saturday! I will most definitely be returning for all of my service needs! | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Chris Brown

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10/21/2024 12:00:00 AM | Google

★★★★★ Miss Mason

Been a customer for 10 years! These folks have been consummate professionals, and I have total trust in their operation. | Read Full Review

10/18/2024 12:00:00 AM | Google

★★★★★ Cammy Yvonne Collection

I absolutely love my purchase from Nalley Volkswagen of Alpharetta. Dan and Andrew were a huge help in making this an easy transaction and getting me in my new wheels in no time. The customer service is appreciated when making such purchases and I will definitely recommend my circle to shop here when on the market for cars. Thank you | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Kabrelyn Boyce

I appreciate a luxe experience and Nalley is just that. Thanks for taking care of my ride :) | Read Full Review

10/17/2024 12:00:00 AM | Google

★★★★★ Yvonne Kenny

Great friendly service!!! Yvonne Kenny | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Daniel Bastian

Fantastic service, every detail was taken care of. Wonderful experience overall. | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Tara Sweatman

I have been working with Robert Grimes every time I go in for servicing and my car comes out looking and driving like new. Not only is he quick, easy, and efficient, but he communicates truthfully and has everything done on time. He always makes sure my car gets washed and walks me to my car after service is complete. Robert is truly | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Lisa Brown

The dealer exceeded my expectations. It was a team effort to get me back on the road in a timely manner. | Read Full Review

10/15/2024 12:00:00 AM | Google

★★★★★ Patti Deegan

I was visiting from Florida and my car was due for an oil change, tire rotation, etc. It was easy to schedule an appointment via a link that was texted to me. Richard was my advisor and was very knowledgeable and made sure I received the services needed. If I ever need anything done on my car on any future visits I'll definitely | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Rachel Kanda

I had a great experience purchasing my 2023 Volkswagen Tao from this dealership. I called to make sure the vehicle was available and my sales rep Chris held the car for me and was very helpful along the process. The staff was amazing and I highly recommend! | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Ginny Davis

My friend who was evacuated from the Tampa area due to Milton came up to stay with us during the storm. Her passenger seat belt on her VW EOS got wedged in between the seat and the frame during her long drive up. We went to the Nalley with no appointment and the service manager there was amazing. He and his technician worked on the s | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Samya M

Worst customer service. Rude. Unprofessional. Left several messages and never received a call back. | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ dmitriy kvaktun

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10/10/2024 12:00:00 AM | Google

★★★★★ Kia Bass

The Best Car buying experience ever! Silvia reached out to me by phone, and assisted me with everything that I needed. She sent me videos of the Taos 2024 explained all the bells and whistles on it! I live about 2 hours from the dealership! Upon arrival, Sylvia introduced me to Chris, who by the way has a great personality and entert | Read Full Review

10/10/2024 12:00:00 AM | Google

★★★★★ Angie Scissom

My husband and I, along with our toddler drove down from Cumming, GA to visit Nalley VW of Alpharetta to look at a used Tiguan that they had on the lot. When we arrived we were greeted warmly by Tom. We explained to him that we would like to look at the used Tiguan we found online. And we also spotted an Audi Q5 that we wanted to lo | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ Kimberly Gillman

My advisor, Richard Osborne, was friendly, knowledgable and thorough. He kept me up to date during my car repair process. Highly recommemd him! | Read Full Review

10/7/2024 12:00:00 AM | Google

★★★★★ Sandra Yanez

Mr. Yasir was very professional and kind. He helped to get the best option for my needs. Thank you so much ! | Read Full Review

10/7/2024 12:00:00 AM | Google

★★★★★ Lauren Limbaugh

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10/4/2024 12:00:00 AM | Google

★★★★★ Julianna Solis

I want to express my gratitude to Sylvia, Aaron, and Sergy for their exceptional help. This team is absolutely AMAZING. Their professionalism, dedication, and support made a real difference, and I'm so thankful for everything they've done! | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ Alicia Eitenmüller

Fast service, very friendly | Read Full Review

10/4/2024 12:00:00 AM | Google

★★★★★ L Fisher

The entire experience was wonderful! From the warm welcome I received when I arrived to the huge thank you I received as I drove off the lot in my new car. | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ voosen2

Raheem and the team at Nalley VW made leasing my new Atlas very easy and straight forward. They quickly located the vehicle that I wanted and made the process very easy. | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Shameka Stephens

I had an awesome experience at Nalley Volkswagen Of Alpharetta. My Sales Consultant Raheem was such a pleasure to work with. Very professional. He quickly closed the deal for me online, making it a smooth, no hassle transaction. He got me an amazing deal on a brand new vehicle and even got me the trim level I didn’t think I would be | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Steven Robinson

Aaron & the folks at Nalley are always professional, prompt, & thorough. | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ German Footballer

After having poor and disappointing experience with another area dealership where we bought the 2022 Tiguan, and had it serviced last year, we wenig to @Nalley Volkswagen in September 2024 and were totally satisfied, so friendly, timely, knowledgeable and forthcoming. We can only recommend the service department and entire dealership | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Brent Hardy

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10/3/2024 12:00:00 AM | Google

★★★★★ Oleh

A few weeks ago, my wife and I were choosing a car for our family. We visited many dealerships and chose Nelley Volkswagen in Alpharetta. Sales managers Aaron AG Great and Serhiy Pasichnyak helped us a lot. We also really liked the service, fast service, and more. I would like to give a special thanks to Serhiy Pasichnyak, as he spe | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Pradeep Pailla

I had an outstanding experience at Nalley Volkswagen Of Alpharetta! My sales consultant, Omid Bashiri, was incredibly knowledgeable and made the entire process enjoyable. He listened to my needs and found the perfect car for me. Additionally, Kenneth Dukes guided me through the financing options with ease and transparency. Their team | Read Full Review

9/28/2024 12:00:00 AM | Google

★★★★★ Harriet Burrow

One of the easiest car buying experiences ever. We went in last Friday to test drive a car we were looking at all week. Our salesman was Tom. He was great from the moment we walked through the door. So kind never pushy and whatever we asked he delivered. We ended up coming in Saturday morning to finish up the paperwork. Aaron was our | Read Full Review

9/28/2024 12:00:00 AM | Google

★★★★★ Clara Mimbs

Nalley Volkswagen has always been my only choice when getting my Passat serviced. The individuals in service are always great, especially Robert Grimes my Service Advisor. Robert is the BEST. Always treats me very well and gives me recommendations on what my car needs. I make it a point to only ask for him. Will always get my ca | Read Full Review

9/28/2024 12:00:00 AM | Google

★★★★★ LS

My experience with Chad Radford was exceptional. Chad answered and anticipated my questions. He provided an experience of text book example of what great customer service and care looks like. Also the area was neat, clean with a pleasant atmosphere. Keep up the good work! | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Alper Tekin

I’ve purchased multiple vehicles from Omid, and every experience has been exceptional! Most recently, I bought a 2023 Toyota Crown, and I couldn’t be happier with both the car and the service. Omid made the buying process smooth and stress-free. Kenneth, the finance manager, ensured I got the protection I needed, and Tony, the manage | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ Carlo Tambuatco

Service was prompt, the service was clearly explained to me, no pressure to take any course of action, the parts were available and overall was a smooth experience. | Read Full Review

9/24/2024 12:00:00 AM | Google

★★★★★ jeanette mcwilliams

My service manager Chad Radford, is a ROCKSTAR. Not only is he super knowledgeable, but he is helpful and kind. Always explaining details in a way of understanding and making sure you are prepared for upcoming maintenance needs. | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ diego f cardona

Excellentt service experience by Silvia Egan , thank you very much . | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Dylan Lusk

Purchased here a year ago and that experience was mostly fine. However, I've been trying to get a needed tax document from these folks for 2 weeks now to get the tax rebate for an ID.4 purchase. I've emailed, spoken to someone on the phone, and even emailed management, with zero response. Not a good look to have zero care for your cu | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ G Fuller

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9/22/2024 12:00:00 AM | Google

★★★★★ Paul Harper

Excellent - Tom knew exactly what I wanted and did not try to push products other than what I was interested in. They filled the tank and detailed the vehicle before I drove off. An excellent experience! | Read Full Review

9/22/2024 12:00:00 AM | Google

★★★★★ Mikhail Vasilyev

Had very good experience with Yair Oraif sales rep and financial rep Mysha | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Tee Sherae

I walked away excited and smiling from ear to ear! I purchased an 2024 Volkswagen Taos with the help of Kenneth, Omid,Aaron and the GM Myesha! Everyone was super professional and made this experience enjoyable ! I definitely made the right decision with purchasing my new vehicle here! Thanks NVOA Team!!! | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Yaremi Del Rio

Silvia Egan did a great job, she was easy to deal with! She found the perfect car for me and my needs. Look for her when you come if you want to get the best deal!! Thank you VW of Alpharetta | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Matthew Bodine

Transparency and convenience sells cars. Serge (Sales) and Ken (finance) knocked it out of the park. Thanks | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Sahib Hasan-zada

I recently purchased my dream car, a BMW E46, from Omid at Nalley Volkswagen, and the entire experience was fantastic! Omid was extremely knowledgeable, patient, and truly cared about making sure I found the perfect vehicle. He went above and beyond to ensure everything was seamless from start to finish. I also want to give a huge s | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Niroby Dingle

Great experience every visit and assisted my issue swiftly. I want to praise Aaron the service manager and Anthony the advisor for their assistance. Great service team and great dealership. | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ MGServices GA

I purchase a used 2018 Tahoe and signed all the paperwork. I put down $6,000, added insurance and drove it for a week or 2. I began to realize there was a problem with the transmission. I reported it right away and had the vehicle towed back. They then told me they were not going to repair the transmission, cancel the deal, and s | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ BeAnne Creeger

Super grateful for Robert Grimes at Nalley Volkswagon of Alpharetta. I've been taking my car to him and his team for years now and I always appreciate the exceptional service. I don't have the luxury to drop my car and leave it, so I just bring my computer and work. They have a great space set up for those who need to work virtually. | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Javed Rahman

Unfortunately – my last interaction with Nalley service team was less than fruitful – in fact, it was so disappointing at best that I have decided to write this review. It started with a recall work that had to do with airbag. Robert Grimes was my service advisor. Upon completion of work – I received my car back. Ever since the wor | Read Full Review

9/17/2024 12:00:00 AM | Google

★★★★★ Brianna Wortham

Went for a new battery. I always trust Nalley with my vehicle and the car wash was great. My favorite VW dealership for service and purchasing. | Read Full Review

9/16/2024 12:00:00 AM | Google

★★★★★ Amy Vanden Bos

Our Sales Specialist, Yasir, was phenomenal. We did have some concerns with how the finance manager handled the back end paperwork and upsell of additional warranties and service plans but in the end still walked out satisfied customers. | Read Full Review

9/16/2024 12:00:00 AM | Google

★★★★★ Michael Hickey

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9/15/2024 12:00:00 AM | Google

★★★★★ Whitney Wilson

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9/15/2024 12:00:00 AM | Google

★★★★★ Z J

As always Chad was very helpful which I appreciate but this visit wasn't pleasant at all. I received horrible news about my vehicle. At lot of work needs to be done to it to keep it in a drivable state. More work than what my 2014 jetta is worth unfortunately. All things that were somehow never caught or mentioned in any of the previ | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Andriana Bove

Silvia was 5 stars! | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Ken Brown

Raheem da dream machine | Read Full Review

9/14/2024 12:00:00 AM | Google

★★★★★ Erryn Burcham

Silvia was such a pleasure to work with! She was knowledgeable, friendly, and super helpful. We will definitely be recommending her to our friends and family. | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Manuel alejandro Peña peña

Gracias a Raheem Van Lamoen - Nalley Volkswagen Alpharetta conseguimos un Volwagen ,.gracias por su buena atención | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Daniel Burcham

Thank you to Silvia. She was so helpful and polite while we got our new car. | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Shinue Bartley

Raheem the Dream has made yet another one come true!! The good folks at Nalley helped me get into a vehicle when I thought it wouldn't be possible. If you want a car this is the place to come! Raheem makes dreams come true!!! | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Thiago José Gomes

Excellent place to buy a car. | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ Yusuf Simsek

“I recently had the pleasure of purchasing my car from Nalley Volkswagen, and I must say, working with Omid was an absolute delight! As a Turkish customer, I was initially concerned about the language barrier and finding someone who truly understood my needs, but Omid made the entire process seamless and enjoyable. His professionalis | Read Full Review

9/12/2024 12:00:00 AM | Google

★★★★★ KMcCarthy gmail

Appreciated the quick diagnosis from service department listening to me. Brought it in 1st day, showed Anthony what was not working. He spoke with Aaron, they ordered the part, which arrived a day later. Drove in the 3rd morning serviced within 2 hours and I was done. I live closer to another VW dealership, and they DO NOT COMPARE to | Read Full Review

9/11/2024 12:00:00 AM | Google

★★★★★ Irving Avila

There are so many businesses now that put customer service on the back burner but I can say honestly the people here are good people and they actually take the extra time to take care of you. Highly recommend the Chad in service department. | Read Full Review

9/11/2024 12:00:00 AM | Google

★★★★★ Agha Aroof

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9/11/2024 12:00:00 AM | Google

★★★★★ Christiane Adje-Toure

Excellent. The team is Amazing. I was treated like a princess. I am happy with my new car. Kudos to Omid. | Read Full Review

9/11/2024 12:00:00 AM | Google

★★★★★ Antoine Hollman

The experience wasn't good came there and they did do the service for the vehicle at the 10,000 mile mark not happy at all was my hold day now my father will try and bring the vehicle back to yall to get service | Read Full Review

9/11/2024 12:00:00 AM | Google

★★★★★ Cavit Agu

They do not fix my issue and their workers are not polite and successful. Always they are arquing with the costumer. | Read Full Review

9/10/2024 12:00:00 AM | Google

★★★★★ Alexandra Branam

Great service! Transparent with what needs to be done and for how much. Comfortable waiting area to work from while waiting with refreshments and a multi-point inspection & exterior car wash with every service. Would recommend! | Read Full Review

9/8/2024 12:00:00 AM | Google

★★★★★ Emmett Shackleford

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9/8/2024 12:00:00 AM | Google

★★★★★ Sreenath Gelli

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9/7/2024 12:00:00 AM | Google

★★★★★ D

Yasir is an excellent salesman. Yasir is very patient, attentive and thorough. Aaron is a great and savvy finance guy. Aaron is literally THE BEST finance manager!!!! Overall amazing experience with Yasir and Aaron at Nalley Volkswagen. Amazing and top tier customer care, service and vehicle selection. Thank you Yasir and Aaron! | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Zhi Feng

The service team solve my problem in one day | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Kim Davis-Grey

Raheem the Dream was excellent and I truly appreciate him. Although I wasn’t able too get the one I wanted but found me an even better one just a year younger. Thanks a million. Kimberly | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Debra LaRoss

Andrew Krum once again went above and beyond to make my visit special. Not only did he personally drive my vehicle to the front he took me to top the gas tank off before I traveled home! | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ f blancas

Silvia Egan always does everything she can to get me into the right vehicle. She is very patient and thorough. Also willing to work with us to get us the best possible deal | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Humashankar VJ

Great experience in the dealership working with the consultant Silvia Egan | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Wesley

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9/7/2024 12:00:00 AM | Google

★★★★★ Lavanya KS

We met Silvia today, we had great time working with her, she explained all details possible to decide our new vehicle | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Yigit Tural

I recently had the pleasure of purchasing my first car from Nalley Volkswagen of Alpharetta, and I can't speak highly enough of Mr. Omid Bashiri. From start to finish, Mr. Bashiri was incredibly supportive and attentive, guiding us through every step of the process with genuine care and enthusiasm. His deep knowledge of the vehicles | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ morgan maloof

I had a great customer experience at Nalley Volkswagen. My salesman Raheem Lamoen was very nice and professional. He was top of things and had all my paperwork ready to go which made the transaction go fast. He walked me through the process and made me feel very comfortable. No more sitting at the dealership all day. My F&I director | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ W R

My guy was excellent. He was very personable and had a firm and well rounded approach. He stands erect among his peers and definitely knows the ins and outs of how to service his customers. He ensured that I was fully satisfied. He has an impressive level of oral skills and I thoroughly enjoyed our fluidic exchange. The encounter w | Read Full Review

9/6/2024 12:00:00 AM | Google

★★★★★ Mulham Shbeib

Niroby is recommended to see for all your new car inquiries. | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Juliana Mendoza Flores

Im a VW costumer since 2016 and I I came for the first time to this VW in Alpharetta the 2 people in the front desk, Anthony and Richard aren’t no nice at all .. I came very early in the morning . I didn’t hear good morning or what can I help you ? “ I did stand up and no one told me where to go or wait while My car is in service | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Andrew Voshell

Brian was awesome to work with! He made the sales process painless and went above and beyond to make our purchase an easy and painless process!!! I would recommend Nalley VW and Brian to anyone looking for a great car buying experience. Raheem was also incredible to work with. Thanks | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Abdoul Barry

The customer service was amazing and top notch! | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Lorenzo Gaz

Typically, purchasing a new car is a stressful and time-consuming process. However, as a senior citizen and, as of this week, a proud first-time VW (2024 Taos) owner, I would like to commend Nalley Volkswagon for its excellent customer service and the professionalism of its staff, particularly Andrew Crum (Sales Consultant) and Kenne | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Scott Lederer

Had my daughter’s Jetta serviced yesterday. Our service advisor, Robert Grimes, took excellent care of us as always. | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Ashlie F

After a very long process of researching new cars for myself, I finally decided on a Volkswagen. And I’m so happy I did. Tom was extremely helpful, I had a great experience. I love my new Taos SO much. Thank you again, Tom & the Nalley Volkswagen crew. | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Samuel Swain

We were very pleased with our car buying experience. I am very pressed for time. Our sales representative Omid was able to accommodate my schedule and negotiated the sale via text. I was very appreciative of this. It allowed me to secure a deal while not interrupting the challenges of my job. I will come back to this dealership | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Hannah Swain

We were impressed with Omid, our sales associate. He was very straightforward, patient and not pushy. Very genuine guy and that goes along way with me. Our experience from Omid to Kenneth our finance manager was seamless. I appreciate the way we were treated and didn’t feel manipulated. It’s my second Jetta from Nalley and I would | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Carmen Andrin

Great experience ! Mr. James Taylor was awesome , very helpful . | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Puneet Bandari

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8/31/2024 12:00:00 AM | Google

★★★★★ M Smith

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8/30/2024 12:00:00 AM | Google

★★★★★ Josh Kennedy

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8/30/2024 12:00:00 AM | Google

★★★★★ Keya Karimian

SERVICE REVIEW: Chad was super nice and helpful in getting me taken care of for my GTI. I'll be coming here in the future for services. Thanks, Chad! | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Shameka Burkhalter

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8/29/2024 12:00:00 AM | Google

★★★★★ M Shark

Much appreciation to Tony and Yasser for the great professional service from VW Nalley Alpharetta. Yasser you did a great job and I thank you for your support and assistance. | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Morgan Rhodes

My customer service experience at Nalley's is always amazing! Robert has been my rep for the past 7 years and he is very good at his job....they all are as far as I can see. It's one of the many reasons I return to VW for a new vehicle. This visit was for a travel safety check, realignment and an engine air filter. They worked fast t | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Laura Sides

I purchased a vehicle in April of this year and was told my license plate would come in the mail. It has been 4 months and still no license plate. The office gives me the run around and the tag office does not respond to my voicemails or call me back. My temporary license plate expired in May of this year. The lack of communication i | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Rachel Bomar

I needed my car serviced at VW and Anthony took great care of us. They were friendly, and although really busy, worked hard with every customer to make sure they were well taken care of during the process. They have a nice lounge and kids play area. We’ve been recent customers of a different VW but will be keeping our business at thi | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Fabio Silva

[Update] changing my review. If you need scheduled service, you are good, but if you have issues with you car, you are screwed! Came there with my Taos with a possible issue with the head gasket. Told them my issue and representative told me that the car would need to be there at least for 2 weeks. Asked if they had any loaner, but w | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Melissa Dojcsak

Brian got me and my fiancé into a beautiful used Atlas! Friendly and knowledgeable team. Tony and Aaron were professional and fun to work with. Thanks for making the car buying experience easier! | Read Full Review