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AutoNation VW Mall of Georgia

AutoNation VW Mall of Georgia

★★★★★(559)read reviews
3711 Buford Dr, Buford, GA 30519
(678) 745-9713 Ask About Our Service Specials!
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Service Offers

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    $25 Off Genuine Volkswagen Battery11Click Here for Details
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    $89.95 Oil and Filter Service1Click Here for Details
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    $15 Service Advantage PackageClick Here for Details
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    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter5Click Here for Details
  • VIEW
    $25 Service Advantage Plus PackageClick Here for Details
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    $25 Off Genuine VW Brake Pad and Rotor Replacement9Click Here for Details
  • VIEW
    $20 Off Tire Rotation with Brake Inspection7Click Here for Details
  • VIEW
    Get 20% Off Your VW DriverGear Purchase with this Online Promotion
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    $7.50 Off Genuine VW Front Wiper Blade Replacement3Click Here for Details
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    Pay $5 per month for 12 months of SiriusXM!
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    Get a $140 Visa® Prepaid Card Click Here for Details

Map & Directions

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 7:00 AM - 5:00 PMSun: Closed
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VW engine air filter being changed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, AutoNation VW Mall of Georgia has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
Check for Recalls

Customer Reviews

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  • ★★★★★ Jenny Hartnup
    Mike was very nice. The service was fas6. Will use this location again | Read Full Review
    5/25/2022 12:00:00 AM | Google
  • ★★★★★ Rod Spake
    Automatic transmission was acting up, sounded and felt like the fluid was low. Took it in for a flush and filter change. Tech found the oil cooler was leaking Pulled the cooler and replaced gaskets. So now my low oil problem is solved and the transmission should last a few more years. | Read Full Review
    5/25/2022 12:00:00 AM | Google
  • ★★★★★ JaVida Jones
    | Read Full Review
    5/25/2022 12:00:00 AM | Google
  • ★★★★★ John M.
    Took my car in for diagnostics but it seems the mechanics aren't interested in their job. I could hear lots of hollering and laughing in the garage from the waiting room. Took two hours just to tell me what parts needed replacing. Oh, and the outlets in the waiting room are apparently broken, couldn't plug my charger in. | Read Full Review
    5/25/2022 12:00:00 AM | Google
  • ★★★★★ Tanja Indzic
    Amos was so great, he knew everything about every car we looked at, he went above and beyond to help us buy our new car. He even delivered the car to our house at 12am. We will definitely come back. | Read Full Review
    5/24/2022 12:00:00 AM | Google
  • ★★★★★ Katie Branch
    Had such a great experience at AutoNation Volkswagen mall of ga!!! Shawn was so amazing! He made sure I was getting everything I needed out of my new car! I went in looking at used cars and left with a 2022 Jetta!!! So so happy with my purchase! | Read Full Review
    5/24/2022 12:00:00 AM | Google
  • ★★★★★ Jodie Zeuke
    Love my Taos. Service department is wonderful. | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Sadia-Laurene Kennedy
    James at the service desk was beyond amazing. He was attentive and went over and above to fit me in at the last minute on a busy Saturday and had everything done in under two hours. He was also very personable and overall made this a great visit! Thanks, James!!! He gets a 100 out of 10 from me! | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Sam Shabbar
    like the decoration.. its very cool | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Kae Nashae
    | Read Full Review
    5/22/2022 12:00:00 AM | Google
  • ★★★★★ Diana Colon
    Es el peor lugar para comprar un vehículo hace nueves meses compré un carro aquí y no lo e podido utilizar ya que desde que se compró a estado en la garantía y ellos no han querido responder con nada , dicen que van a responder y solo dicen que no se puede hacer nada ....el carro se compró el 26 de agostos y ya el 27 estaba en la gar | Read Full Review
    5/22/2022 12:00:00 AM | Google
  • ★★★★★ Darline Coleman
    The salesman was courteous. He explained the cars in detail but was not pushy like most car salesmen, which is a turn off. | Read Full Review
    5/21/2022 12:00:00 AM | Google
  • ★★★★★ Staci Brooks
    | Read Full Review
    5/19/2022 12:00:00 AM | Google
  • ★★★★★ Tracy Winfrey
    Attentive, polite, courteous, knowledgeable, personable, My service advisor James great customer service. I live in Fayetteville & yes I drive all the way to Buford. I pass 2 locations & they both are rude with poor customer service & mechanical service. You want quality for your Volkswagen go to AutoNation Mall of Georgia. | Read Full Review
    5/19/2022 12:00:00 AM | Google
  • ★★★★★ sia cofer
    Lynette was awesome and made the selling experience incredibly easy! I will refer all of my family and friends to her for their car buying/selling needs! | Read Full Review
    5/19/2022 12:00:00 AM | Google
  • ★★★★★ Madeline Knickel
    I purchased a new Volkswagen Tiguan this week! I needed a replacement for my Jetta that was totaled in a car accident, and my salesperson, Ena, helped me find the perfect car. We were lucky to find exactly what I wanted in the back lot - I signed right after the test drive. Great experience and outstanding customer service. Thank you | Read Full Review
    5/17/2022 12:00:00 AM | Google
  • ★★★★★ Jackie Tchang
    Go look for Michelle. She is the absolute best!! | Read Full Review
    5/17/2022 12:00:00 AM | Google
  • ★★★★★ Larry Golden
    | Read Full Review
    5/17/2022 12:00:00 AM | Google
  • ★★★★★ D Argento
    Great experience buying a car at AutoNation Volkswagen Mall of Georgia. The experience was simple, hassle free and relatively fast. There was no high pressure sales and everything was straightforward. The salesman Ena was professional, helpful and I appreciated that he respected my "bottom line" approach to car buying. I would re | Read Full Review
    5/17/2022 12:00:00 AM | Google
  • ★★★★★ Taylor Dempsey
    AutoNation VW at the Mall of Ga was wonderful to us during our recent experience. We traded in our Tiguan for an Atlas, and their team made it such a smooth transition. James and Amos were the biggest help. They both worked with us on getting the best trade in value for my car, as well as doing everything they could to get our new ca | Read Full Review
    5/17/2022 12:00:00 AM | Google
  • ★★★★★ Odell Green
    Going to AutoNation Volkswagen Mall of Georgia is like going to a 5 star restaurant in my book. The service is impeccable, the staff is very respectful and welcoming; most importantly, the mechanics are thorough and knowledgeable. There is no need to return for service because the issue is always resolved on the first trip. Your time | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★★ laura williams
    | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Eminelrris Martinez
    Customer service at the time of servicing the car is impeccable | Read Full Review
    5/15/2022 12:00:00 AM | Google
  • ★★★★★ Marty Smallwood
    Great experience, Would recommend Auto Nation VW Mall of Georgia. | Read Full Review
    5/14/2022 12:00:00 AM | Google
  • ★★★★★ Patricia Mitchell
    I been with this dealership service center for a few years now. Always great customer service experience! They're knowledgeable, friendly and attentive to my service needs every time. | Read Full Review
    5/14/2022 12:00:00 AM | Google
  • ★★★★★ Carl Ogletree
    The staff is always pleasant and professional. The technicians do an outstanding job and the work is high quality. Thank you, Thank you, Thank you! | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ RGE Arrow
    One of the only car dealerships that actually sells cars at sticker price. Amos was great! He was a little busy at times but it’s understandable. Getting into finance took a bit of time as well. Make sure you have at least 3 hours planned out for it, it may even take 2 days. All nice people though. Very genuine | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Da An
    Great vehicle purchase | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ XAVIER MILLER
    Mr. So was the greatest. He had all of my information ready for me when I got there. | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Robert Maffeo
    Very nice, helpful people. | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Sam Jones
    Good luck trying to get an appointment here. Almost a month wait just to get an oil change!?! Ridiculous! | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Dohyun Im
    | Read Full Review
    5/11/2022 12:00:00 AM | Google
  • ★★★★★ Marcelo Miranda
    I took my car for the 10k revision. Everything worked as expected. They did not try to sell me lots of other services. Services were scheduled and last less than two hours. I definitely recommend. | Read Full Review
    5/9/2022 12:00:00 AM | Google
  • ★★★★★ Mitesh M
    | Read Full Review
    5/9/2022 12:00:00 AM | Google
  • ★★★★★ Tyler Hudson
    Purchased a new Tiguan and absolutely LOVE it! I wasn’t sure I made the right decision at first but it was just me 2nd guessing myself. Only other car I would want is an SEL model. As far as my experience, it was just ok. Nothing to make me not want to refer friends but at the same time nothing made me want to either. It was just ok. | Read Full Review
    5/9/2022 12:00:00 AM | Google
  • ★★★★★ Carlos Ruiz
    | Read Full Review
    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Marshall Hawkes
    Worked with Marc to purchase a Atlas Cross Sport. He was great to work with. Knowlegable about the vehicle and the options and let me go at my own speed. It was great working with Marc, and I would recommend him to anyone. | Read Full Review
    5/8/2022 12:00:00 AM | Google
  • ★★★★★ Afnan Ali
    Roby was excellent, found me exactly the car I was looking for. Very upfront and transparent about the whole process. Finance department was smooth and overall, a pleasant experience. This is our second time here and has been a great experience all around. 5/5 stars for the overall process. Thanks all! | Read Full Review
    5/6/2022 12:00:00 AM | Google
  • ★★★★★ Donald Price
    | Read Full Review
    5/5/2022 12:00:00 AM | Google
  • ★★★★★ Scott Newman
    Roxana was terrific. Easy to work with, I was in and out of the dealership in less than 45minutes. Very nice. Will definitely buy from her again. | Read Full Review
    5/5/2022 12:00:00 AM | Google
  • ★★★★★ PM P
    | Read Full Review
    5/4/2022 12:00:00 AM | Google
  • ★★★★★ Judith Wash2
    | Read Full Review
    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Lynette Wheeler
    Marsha service representative Mike Richter service advisor and Isaac service tech really went above and beyond to take care of my car great service here will be back. | Read Full Review
    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Donna Clark
    Chris So was the best sales guy we have ever had the pleasure of working with! He was very professional, detailed, and a delight to go through the entire process with. | Read Full Review
    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Armin Bajraktarevic
    Mike in Service this past weekend was awesome. I was in and out less then 2 hours. Top notch as always! | Read Full Review
    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Mike Lewis
    Lynette Wheeler provided excellent customer service. | Read Full Review
    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Mitesh M
    They hand up call on you and never calls back. Worst customer service ever seen. | Read Full Review
    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Jabrittany Godfrey
    | Read Full Review
    5/1/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Lane
    Service department was great. James and Matt took great care of us. They kept us up to date on how our service was going and we felt comfortable that everything was done right. | Read Full Review
    5/1/2022 12:00:00 AM | Google
  • ★★★★★ Cameron Neilson
    They made purchasing a car easy with good customer service, would use them again if in the search for another car. | Read Full Review
    5/1/2022 12:00:00 AM | Google
  • ★★★★★ Joshua Lill
    A few things about my experience First off, Amos was amazing, this is not a knock on him as a salesman. He was knowledge and the nicest guy ever. However, their online Trade-In Calculator is apparently a scam to get you in the door. Their online calculator ‘appraised’ our car significantly less than what was offered. It valued our c | Read Full Review
    5/1/2022 12:00:00 AM | Google
  • ★★★★★ Nicholas Yu
    great service. personable. | Read Full Review
    4/28/2022 12:00:00 AM | Google
  • ★★★★★ Yeah Buddy
    Friendly great customer service | Read Full Review
    4/28/2022 12:00:00 AM | Google
  • ★★★★★ marsha bailey
    Great experience. Techs were knowledgeable and professional. | Read Full Review
    4/28/2022 12:00:00 AM | Google
  • ★★★★★ Adyss Aldana
    the staff is kind and efficient. | Read Full Review
    4/27/2022 12:00:00 AM | Google
  • ★★★★★ Roger I
    Second used car purchased from here! Michelle was excellent to work with. Both cars we have enjoyed very much! | Read Full Review
    4/24/2022 12:00:00 AM | Google
  • ★★★★★ Nayiby Scott
    The guys went above and beyond to ensure that I was satisfied with the work. | Read Full Review
    4/24/2022 12:00:00 AM | Google
  • ★★★★★ Elizabeth Lineberry
    Excellent Service. My husband and I needed to trade in my older model VW Atlas for a newer one. We were worried about the typical “car dealership” experience. We were pleased that they were straight shooting and worked fairly with us. Aja was excellent to work with, both professional and kind. James, who made the final purchase price | Read Full Review
    4/24/2022 12:00:00 AM | Google
  • ★★★★★ Logan Wood
    They will take good care of you but don't expect it to be cheap. VWs are expensive to maintain in the US. Don't buy one if you can't afford the maintenance. But these fellas can do just about anything for you repair wise. They have great technicians and service advisors. Y'all drive safe out there. | Read Full Review
    4/23/2022 12:00:00 AM | Google
  • ★★★★★ Neil Gregerson
    I had an excellent experience. My wife and I were very pleased with our sales associate Amos. He was very friendly and made us feel comfortable. He took time with us and answered all of our questions. He represented your dealership well and we were happy he was our salesman. | Read Full Review
    4/22/2022 12:00:00 AM | Google
  • ★★★★★ Amber Clark
    | Read Full Review
    4/22/2022 12:00:00 AM | Google
  • ★★★★★ Tiffany Morgan
    If I could give more than five stars, I would. The salesman I had, Nirobey, took time to find the car I wanted. He made sure I would be getting a good deal. The atmosphere makes the experience of buying a car a lot less stressful. Even the financial department ensure you are comfortable with your purchase of a car on their Volkswagen | Read Full Review
    4/22/2022 12:00:00 AM | Google
  • ★★★★★ cara hrdlicka
    AVOID THIS DEALER/SERVICE Bought a vehicle and it has been nothing but trouble. It's been in the shop 5 times in the past year and each time this service center has taken over a week to return the vehicle. They never return our calls and we get put on hold for long periods of time when trying to check the status of our vehicle. They | Read Full Review
    4/22/2022 12:00:00 AM | Google
  • ★★★★★ Donald DeHaven
    We own a VW Atlasthat has had the recall gremlin. The staff is still professional in dealing with the customers and took care of us while our car was with them for 10 weeks. The car has been serviced by them before and we will continue to go back | Read Full Review
    4/21/2022 12:00:00 AM | Google
  • ★★★★★ Goran Handac
    I appreciate expeditious service and friendly attitude of VW service advisors I have been working with for many years now. Genuine service with total care is a basic premise here. | Read Full Review
    4/21/2022 12:00:00 AM | Google
  • ★★★★★ Ayanna McFerrin
    I had my first oil change yesterday James was awesome!! Definitely had a great experience. The wait was really long, but other than that no complaints! | Read Full Review
    4/21/2022 12:00:00 AM | Google
  • ★★★★★ Jeff Roland
    Great service. No problem at all. Was great to work with. | Read Full Review
    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Bobby Amrozowicz
    I had a great experience from the evaluation of my trade-in to selecting a vehicle to finalizing the deal to driving out a 2022 Tiguan. | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ Monica Birch
    | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ David Quigg
    $111 for an oil change on a Jetta is outrageous. | Read Full Review
    4/18/2022 12:00:00 AM | Google
  • ★★★★★ andrea mercado
    | Read Full Review
    4/16/2022 12:00:00 AM | Google
  • ★★★★★ Bill Hunt
    I have purchased 2 vehicles from AutoNation VW and both experiences were great! This third experience was with the service department and it was equally great! James and the staff kept me informed on the progress of my car and did not tack on unnecessary work. They did every thing they could to make sure I left there happy! I would h | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ mike khadem
    | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ Brenda Stokes
    My 2013 EOS is out of warranty and beginning to need replacement of the usual parts that wear out. I want to maintain my little red convertible in tip-top condition and keep it on the road for a long time. The service department at Mall of GA AutoNation will always get my business. The reps are courteous and friendly and the crew | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ Linda T
    They made us play games 5 times then I gave them an ultimatum got the car deal they have not called me yet the finance in messed up all my paperwork Volkswagen will not do business with them again | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ Mallery Freeman
    The people were prompt and easy to work with. They were also very accommodating to my needs. They worked swiftly and diligently to get the necessary repairs done to my car! | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★★ Nyjah Banks
    I love getting my car serviced here because I always feel my car is getting taken care of properly and the workers. I truly loved meeting James Cumbie in which he is more my service advisor . He helped me with everything I needed, kept me updated with my car, and even helped make my payment not be so expensive. No one likes to wait t | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★★ Vincent Laforte
    Although I was disappointed that my new vehicle had issues that necessitated extensive repair, I was provided with comparable transportation throughout the process. Service representatives communicated well and were very professional. | Read Full Review
    4/11/2022 12:00:00 AM | Google
  • ★★★★★ Stephanie Shaw
    Service department is exceptional! | Read Full Review
    4/11/2022 12:00:00 AM | Google
  • ★★★★★ Bilqiys Muhammad
    | Read Full Review
    4/11/2022 12:00:00 AM | Google
  • ★★★★★ Corinthian Parsons
    Shawn was the best guy for job. Ask for Shawn, you won't be disappointed. | Read Full Review
    4/10/2022 12:00:00 AM | Google
  • ★★★★★ Chantell Wall
    SHAWN DAVIS the absolute and best salesman I've ever dealt with. He was attentive, he listened and he was a genuinely kind person. Shawn was highly professional. If you want to buy sale or trade Shawn is definitely the guy you need to ask for. | Read Full Review
    4/10/2022 12:00:00 AM | Google
  • ★★★★★ Jon Webster
    I had a wonderful experience at AN VW! Niroby was very quick, polite, and gave me the deal I wanted. Excellent experience! | Read Full Review
    4/9/2022 12:00:00 AM | Google
  • ★★★★★ Madison Daniels
    Travis was a great sales person. The customer service here is wonderful. | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Grant-Brown
    We have been to several dealerships in the past few weeks and when we arrived here we were greeted by Roby. He made our car buying process easy and seamless, can’t recommend him enough! | Read Full Review
    4/6/2022 12:00:00 AM | Google
  • ★★★★★ Jeremy Reid
    | Read Full Review
    4/6/2022 12:00:00 AM | Google
  • ★★★★★ Paul Wolf
    | Read Full Review
    4/6/2022 12:00:00 AM | Google
  • ★★★★★ nero952
    | Read Full Review
    4/5/2022 12:00:00 AM | Google
  • ★★★★★ Marc Forman
    Excellent experience, easy to set appointment, got my car in the shop within minutes of arrival and was back on the road in an hour. Forbes the service advisor was great! | Read Full Review
    4/5/2022 12:00:00 AM | Google
  • ★★★★★ y o
    They are kind. on schedule | Read Full Review
    4/5/2022 12:00:00 AM | Google
  • ★★★★★ Staci Tebbetts
    I love my new 2022 Tiguan! Niroby Dingle was our sales associate and he was amazing!!! He was incredibly helpful and kind. Jennifer was our Financial Manager and she was so helpful as well. I highly recommend working with them. I did have a bad experience on my first visit with the original sales manager. He was overwhelming, overly | Read Full Review
    4/5/2022 12:00:00 AM | Google
  • ★★★★★ Rhonda Wilson
    | Read Full Review
    4/5/2022 12:00:00 AM | Google
  • ★★★★★ Debi Suarez
    Great experience. No high pressure from the salesman (Niroby) trying to sell a car. Will definitely go back when I decide to buy. | Read Full Review
    4/3/2022 12:00:00 AM | Google
  • ★★★★★ Alexis Moore
    My experience was nothing short of incredible. My sales agent was very responsive and knowledgeable. Within 24 hours of contact my new car was in my driveway. Everyone at the dealership that I interacted with from sales, finance was pleasant and friendly. | Read Full Review
    4/2/2022 12:00:00 AM | Google
  • ★★★★★ Christina Gratia
    I bought the 2021 VW Jetta SE new car Before I visited several dealers to find a new car but there was no car what I want to. but this dealer has what I want to and sold me with MSRP price. it's what I bought this car. | Read Full Review
    4/2/2022 12:00:00 AM | Google
  • ★★★★★ Robert Miller
    | Read Full Review
    3/31/2022 12:00:00 AM | Google
  • ★★★★★ Alyssa Cain
    First time buying a car from a dealership and Travis was my salesman and he was amazing! Made the whole process less intimidating and more enjoyable! | Read Full Review
    3/31/2022 12:00:00 AM | Google
  • ★★★★★ Jeremy Madden
    Niroby did everything we aske of him and was very helpful to us in purchasing a vehicle. | Read Full Review
    3/30/2022 12:00:00 AM | Google
  • ★★★★★ Ian Farnsworth
    big car fix my car thanks volks wagon | Read Full Review
    3/29/2022 12:00:00 AM | Google
  • ★★★★★ Terence Page
    | Read Full Review
    3/28/2022 12:00:00 AM | Google
  • ★★★★★ Winston Kimmel
    The AutoNation Volkwagen at the Mall of Georgia is wonderful! I purchased a brand new VW in the summer of 2021 and they were incredibly helpful for the entire process. I cannot recommend them enough | Read Full Review
    3/28/2022 12:00:00 AM | Google
  • ★★★★★ Marilu Gonzalez
    | Read Full Review
    3/28/2022 12:00:00 AM | Google
  • ★★★★★ Ricardo Montoya
    | Read Full Review
    3/28/2022 12:00:00 AM | Google
  • ★★★★★ ashley skalko
    Matt was incredibly helpful when I dropped my car off for service. He provided thorough communication throughout the appointment. I will definitely bring my car back to be serviced. | Read Full Review
    3/28/2022 12:00:00 AM | Google
  • ★★★★★ Catherine Bolaños
    Zero stars. My front airbags were disabled back in October 2021. I called to make an appointment, and they will not see my car until November. After they confirmed the airbags were disabled in November they said they would have to order a part to fix them. This part did not come in until March 2022., after I had to call VW custome | Read Full Review
    3/28/2022 12:00:00 AM | Google
  • ★★★★★ C Wooten
    | Read Full Review
    3/27/2022 12:00:00 AM | Google
  • ★★★★★ Robert Carlyle
    Went in for 20K service. Everyone was very professional and courteous. | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★★ Michele Mobley
    Ena and Jason were phenomenal, they worked hard to ensure that I purchased the best car to fit my needs. I'm so happy with my 2022 Tiguan SE! | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★★ Philip Jackson
    Service turned out well after the third time, however the communication was horrible.. after not being able to reach anyone for several days and not having my voicemails returned I ask to speak to the service manager.. I got Matt Williams, the worst most hateful and disrespectful person I ever had to deal with.. He made excuses for t | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★★ Russell Allred
    I had a wonderful experience so far. There are a couple of issues about the car that need to be handled(shallow scratches on door we didn't see prior to buying car). As long as this is handled like they said it would be I am very satisfied. Jewel was great to deal with and the process was easy. They have a unique show room that ja | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Donn Lucero
    Aja my sales consultant was amazing in finding my corvette! The sales manager James Bilello was awesome as well and Jessica Slaughter the finance manager was amazing! Great Communication from the start to the end! | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Lubna Erakat
    The best car purchase experience ever! If you’re looking for a used car of any type, this is your DESTINATION. Travis Reed went above and beyond to find me the cleanest, lowest in mileage and most affordable Tahoe out there. He looked in every one of their stores nationwide till he found what exactly I was looking for. He is Very kn | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Edward Matos
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    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Naeshia Monet TV
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    3/22/2022 12:00:00 AM | Google
  • ★★★★★ Rachel
    Always been real friendly and upfront about what to expect when I come in. Service advisor Mike did a great job keeping me informed about what was going on with my car through the process and was spot on with estimate when it will be ready. Love that they offer complimentary shuttle to the mall which can give you something to do whil | Read Full Review
    3/22/2022 12:00:00 AM | Google
  • ★★★★★ eric brown
    Great experience. | Read Full Review
    3/22/2022 12:00:00 AM | Google
  • ★★★★★ Jabrittany G
    Lynette is the best! She really went out of her way to assist me. I’ll recommend this dealer to anyone because of her. Thank you Lynette and Autonation Buford VW! | Read Full Review
    3/22/2022 12:00:00 AM | Google
  • ★★★★★ Centro Una Vida
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    3/22/2022 12:00:00 AM | Google
  • ★★★★★ Chris Casey
    I have bought 4 vehicles from here in the last few years we seem to be a VW family and I'm good with that. The service Tech that I dealt with for this service was very respectable and eager to help with my service as well as any issues I have been having. The only issue was the service department was not prepared to install a car-net | Read Full Review
    3/22/2022 12:00:00 AM | Google
  • ★★★★★ Christopher Hester
    Awesome car buying experience! | Read Full Review
    3/20/2022 12:00:00 AM | Google
  • ★★★★★ Sylvia guzman
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    3/20/2022 12:00:00 AM | Google
  • ★★★★★ James Adams
    Purchased a 2013 Ford Explorer from them in October of 2021 and had issues from day one February of 2022 and 3500 miles later transmission went. DONT BUY A CAR FROM THEM HORRIBLE SERVICE DEPARTMENT AND SALES. | Read Full Review
    3/20/2022 12:00:00 AM | Google
  • ★★★★★ Donna Conner
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    3/17/2022 12:00:00 AM | Google
  • ★★★★★ Bailee Hill
    Chris is absolutely phenomenal- he was honest, urgent, and got us exactly what we needed. Best salesperson we have ever worked with by miles. Go here and ask for Chris So for your next vehicle purchase!!! He is the BEST OF THE BEST! | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Lindy Stovall
    Niroby was very professional and patient with me. He made sure I was happy and everything worked out with my trade in. Very customer friendly | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Amanda Phillips
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    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Mariela Torres
    I had a great experience at this dealership. Lynette the salesperson was super helpful in getting me the suv that fit my family perfectly. The price was great and they were able to get me a good interest rate deal on my vehicle. I would definitely recommend doing business here. I was in and out quickly. | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Brittany Williams McKensey
    Great people and great cars! | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Alejandro Amar
    Yesterday I had to pick up my car that was in the service for quite a long time after a an engine replacement. Everything was good luckily and Ziad was so kind. Thanks | Read Full Review
    3/16/2022 12:00:00 AM | Google
  • ★★★★★ Alex Murray
    Best car buying experience ever. Niroby and the finance manager we both great. They are upfront and honest about everything, very patient with my wife and I. I would give 6 stars if I could. | Read Full Review
    3/15/2022 12:00:00 AM | Google
  • ★★★★★ Camp 1nite Tavares
    Mark is the best person on the floor, look for him????. Luis the manager makes all smoth and easy for the costumer ????. Robert from the finance team department did a perfect job whit our paper work . Great Team work ?? ?? ?? ?? | Read Full Review
    3/15/2022 12:00:00 AM | Google
  • ★★★★★ Janice Damiani
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    3/14/2022 12:00:00 AM | Google
  • ★★★★★ Centro Una Vida
    Nice place, friendly and patient with good service specially Salesperson Asiel !! Great job ?? | Read Full Review
    3/13/2022 12:00:00 AM | Google
  • ★★★★★ Justin Mun
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    3/12/2022 12:00:00 AM | Google
  • ★★★★★ pedro trujillo
    Exelente diller | Read Full Review
    3/11/2022 12:00:00 AM | Google
  • ★★★★★ Christina Castillo
    I started a KBB cash offer for my vehicle. Participating dealerships would reach out. Nalley mall of ga Volkswagen communicated thru email they were interested in buying my vehicle. Scheduled an appointment but the impression was that they were not interested in the kbb offer unless I trade and purchase from them. You hear the storie | Read Full Review
    3/10/2022 12:00:00 AM | Google
  • ★★★★★ Kalis Recovery
    Where do I start? Oh I know! The entire staff.specials shout out to Sead in service he totally rocks and makes like at VW way more better for me. Shout out to Wes in service to making it a memorable experience. Shout out to my sweet heart who works in the service departments she answers the phones and set apt She’s never seen but she | Read Full Review
    3/8/2022 12:00:00 AM | Google
  • ★★★★★ james chasarik
    I always have great service when i come here. Thry are usually able to get the job done quickly and get you on your way! | Read Full Review
    3/7/2022 12:00:00 AM | Google
  • ★★★★★ Tia Herring
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    3/7/2022 12:00:00 AM | Google
  • ★★★★★ Ted Herr
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    3/7/2022 12:00:00 AM | Google
  • ★★★★★ Carolyn Moss
    We have been a VW family for many, many years now and have ALWAYS taken our cars to VW in Buford. If you are going for something simple, an oil change, etc... service is good but BEWARE! I just took my Touareg in last week for a brake job and was told that the front and rear rotors and pads needed to be replaced to the tune of appr | Read Full Review
    3/6/2022 12:00:00 AM | Google
  • ★★★★★ James English
    I took my vehicle to Auto Nation VW ,for a oil change. MIKE my new service guy took great care of me he informed me of the 3 recalls and, that he would take care of the issues . Let me not forget that they fixed my power ports for free. Auto Nation did an inspection, and told me of the air filter,and breaking fluid. That those wher | Read Full Review
    3/3/2022 12:00:00 AM | Google
  • ★★★★★ Adyss Aldana
    the staff is kind and efficient. | Read Full Review
    3/3/2022 12:00:00 AM | Google
  • ★★★★★ nam kim
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    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Wilson Correia
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    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Tanner Hawkins
    I had a great experience buying my 2022 VW Taos! Kenny, the Sales Associate was very thorough and helped me a lot! Also, the girl in finance taught me so much! They have a great crew working at VW Auto Nation at the Mall of Georgia | Read Full Review
    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Part_time_trvler
    Excellent customer service! | Read Full Review
    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Danielle santerre
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    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Nan Collins
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    2/27/2022 12:00:00 AM | Google
  • ★★★★★ Brandon Kai
    The customer service here at Volkswagen AutoNation was absolutely amazing. Niroby was such a great help from start to finish! My fiancé and I got into two brand new vehicles with all intentions of getting one. James was a great help and also Aaron! Highly recommend this dealership and those amazing people! | Read Full Review
    2/27/2022 12:00:00 AM | Google
  • ★★★★★ Takisha Goodwin
    Niroby was my salesman at VW Mall of Georgia. Niroby provided me with excellent customer service. He was very attentive to all my needs and concerns about my car buying experience. He found me the exact vehicle I wanted and within my price range. My purchase was a smooth process from start to finish. I would highly recommend Niroby | Read Full Review
    2/27/2022 12:00:00 AM | Google
  • ★★★★★ Paula Padaratz
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    2/23/2022 12:00:00 AM | Google
  • ★★★★★ baekuen lee
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Amy Evans
    Ena was great! We were traveling from out of state and he arranged everything ahead of time so the transaction was smooth and quick. Dealership itself is beautiful on the inside! Not a bad place to hang out for a few hours while waiting. Would buy from them again. | Read Full Review
    2/21/2022 12:00:00 AM | Google
  • ★★★★★ Billy Findlay
    Great experience with this dealership | Read Full Review
    2/21/2022 12:00:00 AM | Google
  • ★★★★★ Joey Braymiller
    They were very nice and tried to have everything filled out and done in a timely fashion. | Read Full Review
    2/19/2022 12:00:00 AM | Google
  • ★★★★★ Angel Young
    Had the BEST first time car buying experience. Roby, James, and Aaron were all great and very communicative throughout the process of waiting for my new Taos to get in. Travis, Mark and Jay were helpful as well! Great knowledgeable team and customer service was exceptional! Really grateful for such an easy experience and the care the | Read Full Review
    2/19/2022 12:00:00 AM | Google
  • ★★★★★ Mary Kate Sims
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    2/17/2022 12:00:00 AM | Google
  • ★★★★★ Ayana Zanae
    If you’re looking for Excellence, they Mastered it!! This was my first time buying a new car on my own and the experience was fast and painless!! My sales associate and financial consultant were absolutely hilarious and made the process fun!! I hope everyone gets the opportunity to experience a sales experience like the one I had. | Read Full Review
    2/17/2022 12:00:00 AM | Google
  • ★★★★★ Leontyne Browley
    Great customer service! | Read Full Review
    2/17/2022 12:00:00 AM | Google
  • ★★★★★ Michael Jay Aderhold
    Matt Williams was my go-to service advisor at AutoNation back when it was Guenther VW. He left for a while but is now back as the Service Manager. He always took excellent care of all my VWs, and now that he's in charge, his group of service advisors and service technicians have followed his lead. I'd like to give a shoutout to Mike | Read Full Review
    2/13/2022 12:00:00 AM | Google
  • ★★★★★ Cyle Brunet
    We purchased an Atlas a few years ago from AutoNation. We’ve been very happy with their customer service. Any time we have a question or concern the staff is very helpful and knowledgeable. We send our family and friends there all the time! | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ Calvin J.C Head
    Trying to get a hold of someone in finance is crazy I’ve called left messages and no one will call me back I have been trying for 3 weeks now. | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ stewart carr
    I had a great experience with the dealership and Jewel. It was a quick and hassle-free process. I saw the car online, sent an email, got my questions answered quickly and made the appointment to buy the car. Quick and easy without the high-pressure approach. | Read Full Review
    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Tomi Komolafe
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    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Ronald Sparks,PE
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    2/10/2022 12:00:00 AM | Google
  • ★★★★★ J Reeves
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    2/10/2022 12:00:00 AM | Google
  • ★★★★★ Rodney Wilson
    I greatly enjoyed my first service visit with VW Autonation….they did everything I requested and turned off all service lights. My GTI is back to the grind. | Read Full Review
    2/8/2022 12:00:00 AM | Google
  • ★★★★★ Mohammed Muhibullah
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    2/8/2022 12:00:00 AM | Google
  • ★★★★★ Martin Camlic
    Travis really helped me when I was in a pinch and that made it an amazing experience. Him and the people he was working with made sure I left with what I needed that day. Also, I dig the hippie vibes of the store | Read Full Review
    2/8/2022 12:00:00 AM | Google
  • ★★★★★ Jennifer Schrepple
    Best service staff since Gunther! I always request Sead or Mike. They are friendly and work to make sure you are taken care of. Yes, there is a long wait for appointments but in a world like today, that is now standard. Especially since they closed down the Athens dealership, it is understandable. | Read Full Review
    2/8/2022 12:00:00 AM | Google
  • ★★★★★ Delorian Mateas
    My advisor Mike Richter always takes awesome care of me. | Read Full Review
    2/8/2022 12:00:00 AM | Google
  • ★★★★★ teo ghiurau
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    2/3/2022 12:00:00 AM | Google
  • ★★★★★ Star Minor
    Great customer service. I go out of my way to get work done here instead of the dealership that's a mile away from my home. | Read Full Review
    2/3/2022 12:00:00 AM | Google
  • ★★★★★ Alexander Seo
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    2/3/2022 12:00:00 AM | Google
  • ★★★★★ Ilde Robles
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    2/2/2022 12:00:00 AM | Google
  • ★★★★★ Madi Farley
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    2/2/2022 12:00:00 AM | Google
  • ★★★★★ melvin johnson
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    1/31/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Robin
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    1/31/2022 12:00:00 AM | Google
  • ★★★★★ Chad Watson
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    1/31/2022 12:00:00 AM | Google
  • ★★★★★ Nina Maggio
    I just got a new car from the auto nation Volkswagen near mall of Georgia and I had amazing help from Shawn Davis , if your going to get a car I would definitely ask him to help you out ! He was super nice and helped me get the best deal | Read Full Review
    1/30/2022 12:00:00 AM | Google
  • ★★★★★ Jason Gajda
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    1/28/2022 12:00:00 AM | Google
  • ★★★★★ karen bailey
    Our car buying experience was really great our salesman was actually caring and wanted us get our vehicle .it was a pleasant experience .amazing !!!!thanks to all the nice people at autonation mall of ga vw. You are the best ! Sincerly karen bailey and kenneth curfman | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Eric Shumake
    Went in for basic service, was completed on time. Nothing special or above average. Asked if the service included checking all fluids was told yes. Washer fluid was left empty. | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Bulent Gunduz
    My appoinment was on 30th of December 2021 with EPC light on, on my dashboard. In the past one month, my car went back to the service three times with the same issue and one of them was on a tow truck. Today was the 9th day over the third time leaving my car. My car is still at the dealer, they have not said anything about what the i | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Moreau Family
    This was by far the easiest car shopping experience! Thankful for our sales consultant Chris So - he was extremely knowledgeable, went above and beyond to make sure we were satisfied. The Sales Mgr Lewis and Finance Mgr. Jessica were amazing as well. Definitely coming back for my next vehicle! | Read Full Review
    1/25/2022 12:00:00 AM | Google
  • ★★★★★ Ana Haywood
    I liked the customer service and above all that, the reminders, I’m a distracted person , thank you for you good service | Read Full Review
    1/25/2022 12:00:00 AM | Google
  • ★★★★★ Julia Steine
    Had such a great experiencing purchasing my new car here a couple weeks ago. Everyone was so welcoming and patient during the process. Never once felt pushed to purchase anything. They really made everything a breeze. | Read Full Review
    1/24/2022 12:00:00 AM | Google
  • ★★★★★ An Hoang
    Stopped by Volkswagen today to get an estimate for my Jetta Sportwagen. Aja was able to help me with the process from start to finish. Aja and the team here made sure I got the best value for my vehicle. The experience was good and I didn't have to wait long to get an offer I was happy with. Would definitely recommend stopping by her | Read Full Review
    1/24/2022 12:00:00 AM | Google
  • ★★★★★ Duane Beers
    Car was fixed to our standards. The bad thing about this dealer is trying to get ahold of someone to talk to. I called seven times to finally get ahold of a person to talk to about my car. Automation is good but you need to have a person available to take calls when your advisor is not available Place is very costly | Read Full Review
    1/21/2022 12:00:00 AM | Google
  • ★★★★★ kenny curfman
    Good service | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ Jemila Ward
    Asiel and his manager were thee best, they had everything ready for me when I arrived. I am so grateful for the honest assistance they provided. Asiel found me exactly what I was looking for, and did his best to get me that exact car. I would recommend them 100% | Read Full Review
    1/19/2022 12:00:00 AM | Google
  • ★★★★★ SB H
    What Others Say Chris was fantastic to deal with. He was honest, not pushy, and kind. Communication was great and he went above and beyond to work with us. If you are in the market for a VW or a used vehicle- please consider asking for Chris. We will come back specifically for him in the future. | Read Full Review
    1/19/2022 12:00:00 AM | Google
  • ★★★★★ Verified Sv
    My mom purchased a Passat tdi for me for my bday and it has literally been trouble ever since getting it. First day getting it I drove and couldn't go above 50 mph and they gave me a loaner to give them time to ix whatever it was and you would think they would've handled that before selling it. Then the plastic on the bottom of the | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ ???
    I have experienced beyond buying a car. Their service have been awesome and kind. I recommend you to buy cars here. | Read Full Review
    1/14/2022 12:00:00 AM | Google
  • ★★★★★ Kay Whitley
    Best repair service experience ever | Read Full Review
    1/14/2022 12:00:00 AM | Google
  • ★★★★★ Louis Jacobs
    Chris was very professional and helpful very good experience | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Chris Miller
    Service was quick but annoying how dealers always want to buy your car back when you take it in for service. | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ SukHee Lee
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    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Queenie Lin
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    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Edder Morales
    In this crazy market days with so many things happening around the vehicles the last thing that you need is someone (vendor/salesperson) dishonest and unprofessional. I have to say I’ve lucky of that not happened to me- I say again THANK YOU to Volkswagen AutoNation -(Buford location) This was my fifth time visiting a car dealership | Read Full Review
    1/10/2022 12:00:00 AM | Google
  • ★★★★★ sharp sharp
    Very customer friendly and make your car buying exp awesome! didn't forced or push to buy, but instead give me all the history and paperwork with carfax report on the car that i was interested in buying. have many options to buy and easy financing | Read Full Review
    1/8/2022 12:00:00 AM | Google
  • ★★★★★ Rami Michael
    I had bought VW Atlas from them online, the process was very smooth, and the car delivery was on time. | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Olivia Couchot
    I just bought the Toas and had wonderful guidance and support from the sales professional Asiel at Volkswagon Nation. It was a very efficient testing and buying process, 10/10 recommend! | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Viviana Martinez
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    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Azim Mir
    Very convenient and simple transaction. Many THANKS to Sead S. for the excellent service provided. His knowledge and information provided was extremely helpful and understandable. He delivered as promised in time. I would recommend this service station especially Sead S. to all my colleagues and friends. | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ Charles Liang
    Just bought my new ID. 4. The process was pleasant and efficient. Asiel A. contacted me before the car arrived and patiently answered my questions. This is my first EV and I had a lot of questions! Also, the vehicle got to the dealership ahead of schedule and I wanted to take delivery the same day so my son can try it before leaving | Read Full Review
    1/7/2022 12:00:00 AM | Google
  • ★★★★★ larry knight
    Good experience. Mike Richter has taken real good care of me. I will definitely take my Touareg back there when it needs something else | Read Full Review
    1/3/2022 12:00:00 AM | Google
  • ★★★★★ Sandy Phillips
    If you are ever looking for a new car - you need to go visit Lynette Wheeler at Autonation in Buford. She is absolutely amazing!!! | Read Full Review
    1/3/2022 12:00:00 AM | Google
  • ★★★★★ TTV bambam
    This is our second purchase from Autonation Mall Of Georgia. We purchased a 2019 Jetta and the latest was a 2022 Passat. The complete buying experience was outstanding both times. We never felt pressured, unlike every other dealership we have been to. They legitimately listen to your wants and needs and then try to find the right veh | Read Full Review
    12/31/2021 12:00:00 AM | Google
  • ★★★★★ kevin cook
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    12/31/2021 12:00:00 AM | Google
  • ★★★★★ Otellia Steward
    We took our daughter’s VW for an oil change and tire rotation. They told us to bring it in the same day. Thank you so much! My only concern is when I call and it goes to voicemail. One day I called at least five times and nobody ever called me back! Great place to get your car serviced if you can actually speak with someone. | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ Phil Emuveyan
    Super cool | Read Full Review
    12/29/2021 12:00:00 AM | Google
  • ★★★★★ Summer Wilson
    We absolutely had the best car buying experience. And that is saying a lot in this day & time. Everyone there was knowledgeable, kind and helpful. We did not get the run around whatsoever. They did not tack on a thousands of dollars in extra fees like every dealership we went to prior to this. (We literally walked out of one a week p | Read Full Review
    12/29/2021 12:00:00 AM | Google
  • ★★★★★ mistie odum
    I purchased a 2022 Volkswagen Taos and so far very pleased. Our sales rep was Joshua Clarke and he was very knowledgeable of the Volkswagen products. He was also very professional and courteous. He made sure to let us know if we had any questions beyond the completion of the sale to contact him. Thanks M. Odum | Read Full Review
    12/26/2021 12:00:00 AM | Google
  • ★★★★★ Bill Graff
    I had not only 1 great experience, but 2 experiences within a week and I couldn't be more excited about recommending them to everyone. I had 2 performance V8 vehicles to sell and to see what they would offer to me and in both cases they gave me a value that was higher than anybody else had done for me. Plus the 2nd time I was able to | Read Full Review
    12/26/2021 12:00:00 AM | Google
  • ★★★★★ Jae Chung
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    12/26/2021 12:00:00 AM | Google
  • ★★★★★ Terri Kasten
    Joke,joke,jokeCar wasn't sell ready.They as little as possible. Won't ever buy from them again. | Read Full Review
    12/25/2021 12:00:00 AM | Google
  • ★★★★★ Marie Pagano
    A great experience thanks to my salesperson. I was fortunate to get a product knowledgeable individual as well as one who understood the difficulties and anxieties of making such a purchase site unseen as I was over 400 miles away. I am a long time VW fan, owning over 25 during the course of my motoring life. I know them well and so | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ DeVeane Atkinson
    Be very careful when you purchase from this company! Horrible on service and never gives out loaner. You will be stuck trying to get service because no matter if you make your appointment on line they still do not honor their own appointments. | Read Full Review
    12/22/2021 12:00:00 AM | Google
  • ★★★★★ Thad Taylor
    Mike and crew did a great job with minor repair and getting me up and running! | Read Full Review
    12/20/2021 12:00:00 AM | Google
  • ★★★★★ Frank
    The Dealership is excellent. Everyone is very courteous and helpful. Saed in service is the best. Chris in sales did an outstanding job getting us into our new Tiguan. | Read Full Review
    12/20/2021 12:00:00 AM | Google
  • ★★★★★ David Palmer
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    12/20/2021 12:00:00 AM | Google
  • ★★★★★ Pab Lo
    Great team, look for Amos. | Read Full Review
    12/17/2021 12:00:00 AM | Google
  • ★★★★★ Albert Mizrakli
    My wife went there to ask a simple question about her apple car play not working. The 2018 Atlas's head unit stopped working. Bluetooth, Nav, AppConnect has stopped and only dealer can fix that issue. So we went to the only VW dealer around. Which is a bummer because the service manager is totally useless and for a quick review and t | Read Full Review
    12/15/2021 12:00:00 AM | Google
  • ★★★★★ Nuru Radjabu
    I have been having serious issues with their service department. I took my 2021 Volkswagen Atlas to get fixed for breaks close to 3 times. Their mobile appointment app sucks, they have a text message number no one responds! Breaks never been fixed. I get off the shop 3 days pressure is not tire. When i break the car is shaking!! Volk | Read Full Review
    12/15/2021 12:00:00 AM | Google
  • ★★★★★ Travielle Johnson
    We came in looking for a new car for my wife for Christmas. We were greeted immediately by Mr Niroby Dingle. We weren't sure if we wanted to make a purchase that day. He went above and beyond showing us different models of the Vw Atlas. We came back the next Day and he made the process as simple as can be. Every thing he promised he | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★★ corina corina
    Updating my review: This is the second Volkswagen I owned. I have been getting my vehicle serviced here exclusively and I am never disappointed. I love Andre my service advisor. Marchia is always helpful and patient in scheduling and rescheduling my appointments and Mr. Williams follows up to make sure all went well. I really can't | Read Full Review
    12/14/2021 12:00:00 AM | Google
  • ★★★★★ Joanna Traino
    Mike from the service department was a pleasure to work with! I really appreciated how he walked me out to my car to show me how the problem was fixed. | Read Full Review
    12/13/2021 12:00:00 AM | Google
  • ★★★★★ Rick Hutcheson
    First service visit at the dealership. Excellent experience. Second visit: made an appointment, showed up on time, indicated I was waiting, left for a nice 1:45 hour walk. When I returned, they had not even looked at my car! If you can’t accommodate the service traffic you have, I understand, but let your customers know when they | Read Full Review
    12/13/2021 12:00:00 AM | Google
  • ★★★★★ Cierra Green
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    12/13/2021 12:00:00 AM | Google
  • ★★★★★ Damien C
    I absolutely loved my GTI. It's totaled, and this place sold me a lemon used car, and now nobody can tell me when I'm getting my money back for a car I brought back 50 miles and 1 day later. The entire experience was eye rolls and huffing and puffing the entire way through, when I get my settlement guess where I won't be buying a new | Read Full Review
    12/13/2021 12:00:00 AM | Google
  • ★★★★★ Juyeon Park-Lee
    Great services all the time. Last time I went in for an oil change at 8am and I was in crunch time I asked my service advisor Anthony if I can have the car ready by 9am. Soon as his technician was available, they worked on my car and the car was ready at 9:02am.. Thank you again Anthony for your great service and getting my car | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ morgan robertson
    Lynette Wheeler has been truly amazing during this whole process. She will do whatever it takes to make sure you are not taken advantage of and will get things done! Even in a sticky situation like mine, she ensured we drove home in something we were happy with! Stop by and see her! | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ Melody Long
    Love my new RLine Tiguan!! Everything about it is just right! Service also at Autonation VW has been outstanding! They make sure customers are well cared for! | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ Amanda Hadsall
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    12/8/2021 12:00:00 AM | Google
  • ★★★★★ yas chin (ychin)
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    12/7/2021 12:00:00 AM | Google
  • ★★★★★ Adriana Salas
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    12/6/2021 12:00:00 AM | Google
  • ★★★★★ Georgia Worth
    I can't believe this place has any customers. I have been here for repairs many times over the years and have never had a good experience with the members of the service team, but the last visit takes the cake. I actually had an appointment and was checked in by another than the representative I had been assigned to. I assumed I woul | Read Full Review
    12/6/2021 12:00:00 AM | Google
  • ★★★★★ Louis Russell
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    12/5/2021 12:00:00 AM | Google
  • ★★★★★ Mandee Harvey
    Jaymin and Travis were so helpful and made the process of selling my car incredibly easy. I never felt pressured- they were transparent, efficient, and friendly. I’ll be back when we need another car! | Read Full Review
    12/5/2021 12:00:00 AM | Google
  • ★★★★★ andrew hedgepeth
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    12/4/2021 12:00:00 AM | Google
  • ★★★★★ Nick Woolever
    Recently purchased a GTI from Niroby Dingle at Autonation Volkswagen. He and his manager Jaymin really went above and beyond for my family when we didn’t think we would be able to find the car we were looking for. Strongly recommend these guys for any VW’s anyone is looking for in the future. | Read Full Review
    12/4/2021 12:00:00 AM | Google
  • ★★★★★ Alvin Leaks
    I've had an exceptional experience working with Service Advisor, Mike Richter. He is courteous, polite, professional and will go the extra mile to sure you get the customer experience. I highly recommend Mike's services. | Read Full Review
    12/3/2021 12:00:00 AM | Google
  • ★★★★★ Elizabeth Faith
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    12/3/2021 12:00:00 AM | Google
  • ★★★★★ Pej Mahdavi
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    12/3/2021 12:00:00 AM | Google
  • ★★★★★ Eunha Lee
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    12/3/2021 12:00:00 AM | Google
  • ★★★★★ Jun Ahn
    First time driving a VW and loving it. Chris So at AutoNation made this a seamless experience and went above and beyond in educating me on the Tiguan. He was great to work with and I really appreciate how efficient he was throughout the entire process. | Read Full Review
    12/3/2021 12:00:00 AM | Google
  • ★★★★★ David Kim
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    12/3/2021 12:00:00 AM | Google
  • ★★★★★ John Wick
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    12/3/2021 12:00:00 AM | Google
  • ★★★★★ NVN LOGISTICS
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    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Stephanie Johnson
    We stopped by Auto Nation VW / Georgia Mall to "look" at the Tiguan model, met Kenny Cook. I must say that we have bought our fair share of cars over the years but this dealership is on top of things. Kenny is a pro ! I thank Holly H. for her professionalism and also mention James and Sean for their courtesy. This dealership is worth | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Holly Kitsell
    We’re dissatisfied with the Jetta Gli and will never own another Volkswagen product again! We own a 2020 and purchased new last December. The car currently has a little over 8,000 miles on it and we’ve had several issues! The main issue is we have an oil light on that no one can seem to fix. We had it in the shop yesterday and they s | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Nicole Minak
    Edit: 12/1/2021 - Our 4 week old Jetta's Bluetooth system has gone out and after multiple voicemails left unanswered, we have come to realize that Mall of Georgia Volkswagen cares a lot about their customers leading up to the big sale, but not after. Very disappointing. Josh is great. Very knowledgeable with a great personality. Him | Read Full Review
    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Chris Luper
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    12/1/2021 12:00:00 AM | Google
  • ★★★★★ Selcuk Koyuncu
    Mr.Mark Stepherson and Mr.James Bilello were exceptional. I highly recommend this place for your new car. Thank you for being so great! | Read Full Review
    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Christine T
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    11/28/2021 12:00:00 AM | Google
  • ★★★★★ GG
    Great customer service from Asiel. I pre- ordered the id.4 pro s when they were taking pre- reservations and pre- orders on the website. With Covid it took an extra long time from start to finish. Flash forward— When the vehicle was actually loaded and on a truck heading to Georgia, Asiel called to give me the update. He even w | Read Full Review
    11/28/2021 12:00:00 AM | Google
  • ★★★★★ Kaleb Swanda
    Terrible experience. Took a car for a test drive and seemed like everything was good. Once we purchased it, as we were leaving the lot it stalled and the engine turned off. We had the mechanics check it out before we left and they said that everything was ok and that the computer was just glitching. So we took the car off the lot and | Read Full Review
    11/27/2021 12:00:00 AM | Google
  • ★★★★★ Brett
    Thank you Michelle for helping me find my New Taos! And really making this a really comfortable experience you even put in the showroom and put a big bow on it, because i mentioned i wanted to take pictures with it when i picked it up you made it extra special. Gonna defintley work with her in the future for my next VW Thank you | Read Full Review
    11/25/2021 12:00:00 AM | Google
  • ★★★★★ charles wilson
    Anthony , our service technician, was excellent. I appreciated the way we were treated as people and not numbers. | Read Full Review
    11/25/2021 12:00:00 AM | Google
  • ★★★★★ Dahlia Matia
    Autonation Volkswagen Mall of GA is where I bought my first vehicle and everyone who has come to my assistance since then has been very helpful. I just recently traded my Jetta for a newer model with the help of Daniel Brice, his manager James, and Holly from the financing department. Everyone was very patient with me in the process | Read Full Review
    11/25/2021 12:00:00 AM | Google
  • ★★★★★ Regina Canty
    The technician was very courtesy. | Read Full Review
    11/25/2021 12:00:00 AM | Google
  • ★★★★★ Juan Antonio Quilote Rojas
    My thanks for your attention. Mark is a great advisor and person with a lot of human receptivity. Juan | Read Full Review
    11/25/2021 12:00:00 AM | Google
  • ★★★★★ Ronald Ovelmejias
    Hi, I have 2 days trying to talk with Finance Department but this is impossible, I have leave a lot of message by phone, by text message, by chat. They don't respond me. Today, I talked with Aaron. I was friendly, I am waiting for the cancellation form. I truly appreciate your help. | Read Full Review
    11/25/2021 12:00:00 AM | Google
  • ★★★★★ Bill Iredale
    DEALERSHIP AND ALL PERSONNEL INVOLVED, MIKE IN SERVICE, MARK IN SALES AND AARON IN FINANCE ALL TREATED ME WITH RESPECT AND EARNED THE BUSINESS, ROAD TEST WAS AMAZING AND NO PRESSURE WAS PUT ON ME TO COMMIT, EXPLAINED THE ADVANTAGES AND DISADVANTAGES OF THE TWO TYPE VEHICLES I WAS CONSIDERING AND THIS HELPED GREATLY IN MY DECISION.... | Read Full Review
    11/22/2021 12:00:00 AM | Google
  • ★★★★★ Ronald Ovelmejias
    Hi, I have 2 days trying to talk with Finance Department but this is impossible, I have leave a lot of message by phone, by text message, by chat. They don't respond me. | Read Full Review
    11/22/2021 12:00:00 AM | Google
  • ★★★★★ William asher
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    11/21/2021 12:00:00 AM | Google
  • ★★★★★ Ricardo J. Martinez
    We purchased an Atlas 2022 and it was one of the best experiences we've ever had. I spoke with Chris (Chan So) over the phone to ask about the vehicle and its availability. He was very polite talking to me and my wife and answered EVERY single question we had. The dealership is not close to us, about a 45 min drive, but at the end it | Read Full Review
    11/21/2021 12:00:00 AM | Google
  • ★★★★★ Ferdi Abdullayev
    Great purchase !!! Really friendly staff!! Thanks a lot for everything !! | Read Full Review
    11/19/2021 12:00:00 AM | Google
  • ★★★★★ Tyler Moeller
    Even though there was a bit of a mix up on the expected length of time required to perform a recall service, I was able to get most of the work done - rescheduling the remaining work at a time that worked best for me. | Read Full Review
    11/19/2021 12:00:00 AM | Google
  • ★★★★★ NIAH DEAN
    I recently moved to Atlanta as junior in college in dire need of a car. I found this place on google and decided to come check it out. As soon I walked in, the sales rep Shawn was eager to help me find a car. He was so helpful, he showed me a plethora of cars that was within my budget. Although I didn’t buy car that day, I will Be ba | Read Full Review
    11/19/2021 12:00:00 AM | Google
  • ★★★★★ En Tatli Hobim
    Great experience !!!! | Read Full Review
    11/19/2021 12:00:00 AM | Google
  • ★★★★★ Kiana Tucker
    Shawn Davis is a superstar salesman! Although I wasn’t able to get into the car I wanted due to the shortage. He was patient with me during the process and I didn’t feel rushed to make a decision. | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Francis De Note
    Mark Stephenson was very detailed and was able to answer all my questions. He was very professional and polite. Holy Hambelman handled all necessary paperwork for the sale of our new Jetta and completed it in a very efficient manner. She was very personable and helpful. | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Adrian
    Shawn Davis made my car buying experience great! I would recommend him to anyone. He’s very good at his job. | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Aliyah Davis
    Shawn Davis was so amazing, he literally went above and beyond during my “window shopping” process, he didn’t care that I was only looking, he wanted to make sure that when I came back, that I know what I wanted and even more importantly, WHY I wanted it. Thank you Shawn!!!!!! | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Ashish Sharma
    I worked with Amos to for my new VW and I must admit that he is a fantastic person to meet and talk. Very informative, patient and had all the answers, detail about the Car. Pleasure to do business with you AMOS. Keep up the good work. cheers ???? | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Ty Washington
    I typically don’t write reviews but I thought I should share my experience. I plan on moving down to Georgia within the next couple of months so I flew down from New York to look at car. Because this place was recommended by a friend, and let me just say my sales rep Shawn made my time worth it. This was the best experience I’ve had | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Samaria M
    I had an outstanding experience with salesman Shawn Davis! I had been standing outside and he came out to greet me almost immediately! He asked thoughtful questions to gauge what car would best fit my day to day needs. Most salesman try to sell you with all the features but he personalized my experience telling me to imagine the car | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Jerome Belcher
    Shawn Davis is the perfect Salesman! Great customer service and great personality. I highly recommend. | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Keillen Smith
    Shawn Davis was an amazing help in my car quest. He showed me my options and made sure that I felt comfortable throughout the whole process. | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Survey Sauce
    Shawn Davis was an amazing Salesman, very detailed and if I ever need a car again I’ll be going with him and referring all my family members. Made my car buying experience seamless! | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Destiny Amari
    Shawn Davis is an awesome salesman! He truly goes above and beyond to make you feel like you made the right choice. It isn’t just about the sale for him he really wants to put the customer in something they want, need, and like. | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ La Chaparita
    My second time visiting VW mall of GA and these guys are the nicest group of guys. The shuttle guy is very nice and went out his way to make sure I got to work and back while my car was getting worked on. Sead and Andy you guys Rock! | Read Full Review
    11/16/2021 12:00:00 AM | Google
  • ★★★★★ Domenic Martelli
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    11/16/2021 12:00:00 AM | Google
  • ★★★★★ The Belcher’s
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    11/16/2021 12:00:00 AM | Google
  • ★★★★★ Tyler Kim
    Great 1st time service experience with my 2021 VW Atlas! | Read Full Review
    11/16/2021 12:00:00 AM | Google
  • ★★★★★ Soonho Hong
    Just need to wait 3 hours for oil change | Read Full Review
    11/16/2021 12:00:00 AM | Google
  • ★★★★★ Sandas Property Group
    I worked with SHAWN DAVIS!!! He explained everything to me about the new Volkswagens! He could've trained me to sell cars! I would recommend him to anyone and everyone coming to buy a Volkswagen | Read Full Review
    11/15/2021 12:00:00 AM | Google
  • ★★★★★ Brandon Sisler
    This was a great car buying experience. Thank you AutoNation Volkswagen Mall of Georgia team, and a special thank you to Lynette in sales and Holly in finance. They were both very knowledgeable, friendly, and helpful. They made things easy. | Read Full Review
    11/13/2021 12:00:00 AM | Google
  • ★★★★★ Juan Nunez
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    11/13/2021 12:00:00 AM | Google
  • ★★★★★ David Will
    This was my first time having my car serviced here. I needed an oil change and a tire rotation. Mike, the associate that helped me, was most helpful. He checked my tires and told me he would save me the $30 for the rotation since I needed new tires. He provided me with quotes for two different tire brands as well. He also told m | Read Full Review
    11/11/2021 12:00:00 AM | Google
  • ★★★★★ Mia King
    Purchased a new ID.4 from this location. Pleasantly surprised when they actually had one in stock. They were quick and efficient. Our sales rep Lynette was helpful and consistent with follow up even days later to resolve some additional things for us. Finance guy was personable and friendly, I never felt like I was coerced or getting | Read Full Review
    11/9/2021 12:00:00 AM | Google
  • ★★★★★ Ciara Dauenhauer
    I purchased a certified VW Atlas in January. It only came with one key but since it was certified I was promised a second key, they just had to order it and would take a few weeks to get it in. The salesman followed up asking for me to refer him to my friends, but ghosted me when it came to answering about when I could come get my se | Read Full Review
    11/9/2021 12:00:00 AM | Google
  • ★★★★★ Jay Patel
    Chris was great. And got us a great deal! | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Suvash Patel
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    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Michael McCord
    I’ve used this dealership for service for the past three years. The customer service and responsiveness has consistently declined over the past few years. Specifically, expect long delays upon arrival, do not anticipate that your vehicle to be serviced in a timely manner, and it’s likely you will encounter shockingly bad customer ser | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Victoria Lackey
    Wonderful experience at Autonation VW! | Read Full Review
    11/7/2021 12:00:00 AM | Google
  • ★★★★★ Richard Thatcher
    Chris did good for us | Read Full Review
    11/7/2021 12:00:00 AM | Google
  • ★★★★★ Victoria Waudby
    Great experience at Autonation VW! Highly recommend! | Read Full Review
    11/7/2021 12:00:00 AM | Google
  • ★★★★★ Anisa Jabbar
    Chris has been great...very thorough and a good listener. His knowable and very courteous. Thank you for great experience. | Read Full Review
    11/6/2021 12:00:00 AM | Google
  • ★★★★★ Keith Holder
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    11/6/2021 12:00:00 AM | Google
  • ★★★★★ Michelle Stine
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    11/5/2021 12:00:00 AM | Google
  • ★★★★★ Tamika P.
    I love AutoNation VW Mall of Georgia! They always take great care of me, as well as my vehicle. Sead consistently goes above and beyond to make things run smoothly for me, he's the absolute best. I have his extension on speed dial! I always have an amazing experience here, and will most likely purchase my next vehicle from them as we | Read Full Review
    11/5/2021 12:00:00 AM | Google
  • ★★★★★ jay winesburg
    Terrific service as usual. Andy, my service advisor takes great care of me. Only issue was it took 2 weeks to get in for an oil change, which I understand the circumstances. | Read Full Review
    11/5/2021 12:00:00 AM | Google
  • ★★★★★ AL Lamoureux Jr
    This place is amazing! My sales representative Shawn took care of me, even picked me up from the airport and drove me to the dealership to purchase my vehicle. The buying process was the easiest I have ever been through! | Read Full Review
    11/2/2021 12:00:00 AM | Google
  • ★★★★★ Chris H
    Experience was very good. They worked the deal with me 100% through email communication, which was a huge surprise but also a welcomed process. Not having to sit at a dealership all day and communicating from the comfort of my home to buy a vehicle was simply awesome. Shout out to Jaymin, Aaron, and Aja for working with me on this an | Read Full Review
    11/2/2021 12:00:00 AM | Google
  • ★★★★★ Umair Jaffry
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    11/2/2021 12:00:00 AM | Google
  • ★★★★★ Michael Minak
    We were looking at Carmax and finding no help wandered over to Volkswagen just before lunch turned us into Patti LaBells and ran into Josh. He walked us through the pros and cons of new versus used. We came in looking for a used low mileage car and walked out with a 2021 Jetta with nonexistent mileage. James was clear and direct and | Read Full Review
    10/30/2021 12:00:00 AM | Google
  • ★★★★★ Nicole Minak
    Josh is great. Very knowledgeable with a great personality. Him and James really took care of us in the purchase of our new Jetta! | Read Full Review
    10/30/2021 12:00:00 AM | Google
  • ★★★★★ Angie Hubbard
    The service department really cares about their customers. | Read Full Review
    10/30/2021 12:00:00 AM | Google
  • ★★★★★ Rohan Leach
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    10/30/2021 12:00:00 AM | Google
  • ★★★★★ Thomas Poole
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    10/27/2021 12:00:00 AM | Google
  • ★★★★★ Claudia caro
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    10/27/2021 12:00:00 AM | Google
  • ★★★★★ T Maddox
    Website advertising Xpress service with no appointment. I actually called to make an appointment for a simple oil change. The first appointment they have available is 20 days from now. My brand new vehicle will be way past due for it’s first oil change. This is my second VW; and this poor service is one of the reasons I second gu | Read Full Review
    10/27/2021 12:00:00 AM | Google
  • ★★★★★ benjamin yim
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    10/26/2021 12:00:00 AM | Google
  • ★★★★★ Dennis Walczak Sr.
    This dealer is great. Mike the service adviser really looks out for his customers. My hat is off for Mike. Thanks for the great personal service. | Read Full Review
    10/26/2021 12:00:00 AM | Google
  • ★★★★★ Carlos M. Rivera
    Excelente trato y asesoramiento por parte de Roxana. Rápidamente fue capaz de encontrar una opción acorde a lo que buscaba y en unas horas salí con mi auto nuevo ?? | Read Full Review
    10/26/2021 12:00:00 AM | Google
  • ★★★★★ Steve Milledge
    Bought a new Jetta. Have made exactly 1 payment…..1. Car now has a check engine light for an exhaust system malfunction. Called the service department to make an appointment, and to request a loaner. Was forwarded to another person’s voicemail. Left a message. No response. A quick Google search shows that this can be a serious issu | Read Full Review
    10/26/2021 12:00:00 AM | Google
  • ★★★★★ MaYo
    Purchased a Vehicle this past Sunday. After selecting model I was interested in the day before. I arrived in the parking lot. Mark Contacted me as Soon as they opened up. Staff is very friendly, prices are competitive! I was signing documents and driving off within 3 hours!! Thanks Mark!! Btw Finance Dept was great. Didn’t try to | Read Full Review
    10/25/2021 12:00:00 AM | Google
  • ★★★★★ Carol Fisher
    Mark Stepherson was our sales associate and he was phenomenal. He worked with us (along with Louis) to give us the best deal on our trade-in which enabled us to buy the Volkswagen Atlas R series. I usually do not trust car salespeople however, Mark's calm and easy personality enabled me to focus on the car itself instead of being pre | Read Full Review
    10/25/2021 12:00:00 AM | Google
  • ★★★★★ YB Choi
    It's very difficult buying a car these days due to shortage. Went to multiple dealers and they mark up the price with unnecessary protections and accessories costing extra 5K-10K. Stopped by and bought VW Tiguan. Great car and excellent price. Salesperson Amos was great to deal with. Very professional and knowledgeable. He didn't pus | Read Full Review
    10/22/2021 12:00:00 AM | Google
  • ★★★★★ Anthony Adams
    Stay away. I tried to get a vehicle from this dealership. They made me wait at least 3 hours. Once I handed over the down payment, they told me I would have to wait 3-5 days until the bank paid the funds the vehicle before they could let me drive. They never let me test drive the vehicle or even check the vehicle out. I cancelled the | Read Full Review
    10/22/2021 12:00:00 AM | Google
  • ★★★★★ Hannah Hall
    I recently purchased a Volkswagen from this dealership. I was lucky enough to have worked with Chris as our salesperson. Chris was great. As a woman, it can feel like dealerships can be pushy or try to take advantage of this, but not Chris. He was not trying to push or offer things that were not necessary. When the lot did not have t | Read Full Review
    10/20/2021 12:00:00 AM | Google
  • ★★★★★ sarithasudheesh sudheesh
    | Read Full Review
    10/20/2021 12:00:00 AM | Google
  • ★★★★★ Sharon Harrison
    The Salesman was professional and nice. The waiting time was 2 hours . But they fixed the problem. Thanks ?? | Read Full Review
    10/18/2021 12:00:00 AM | Google
  • ★★★★★ Armin Bajraktarevic
    Mike in Service this past weekend was awesome. I was in and out less then 2 hours. | Read Full Review
    10/17/2021 12:00:00 AM | Google
  • ★★★★★ John Otto
    Very nice staff, quick deal and great used car | Read Full Review
    10/17/2021 12:00:00 AM | Google
  • ★★★★★ Alfonso Rubio-Medina
    Great experience I love how the employees attend you right away. I would definitely recommend coming to this dealership and buy a car. Overall the customer service was great. | Read Full Review
    10/16/2021 12:00:00 AM | Google
  • ★★★★★ Ki Chong
    Chris so helped me to buy new car slot. He is the best !!!! | Read Full Review
    10/16/2021 12:00:00 AM | Google
  • ★★★★★ Brian Young
    | Read Full Review
    10/15/2021 12:00:00 AM | Google
  • ★★★★★ jean rivera
    Excellent attention and treatment. In English and Spanish, I am very satisfied with the results obtained. Miss Roxana Pincay is an excellent worker 100% recommended. People like that should always be at the dealer. 100% professional. | Read Full Review
    10/14/2021 12:00:00 AM | Google
  • ★★★★★ Super Sonic (SuperSonic)
    Service was good and prompt, Mike (service adviser) was professional and very helpful. | Read Full Review
    10/12/2021 12:00:00 AM | Google
  • ★★★★★ Orlando Ayabarreno
    Let me start off by saying Mr. Shawn in the parts Dept is so amazing and provided the best customer service. I needed 2 parts for my Passat and GLI and even with only 5 minutes before closing he gave my wife and I above average customer service. I really hope the manager or corporate sees this. He even came outside to my car to look | Read Full Review
    10/12/2021 12:00:00 AM | Google
  • ★★★★★ ashley mayo
    Michelle was amazing and the best sales person I could ask for!! My process was fast and easy. I love my new VW!!! | Read Full Review
    10/12/2021 12:00:00 AM | Google
  • ★★★★★ Tom N
    Quick service and very helpful. Thanks. | Read Full Review
    10/11/2021 12:00:00 AM | Google
  • ★★★★★ Clare Brim
    The parts department is horrible, they have zero desire to be helpful in any capacity. Something that seemed like was way too much work for them was solved in less than 5 minutes on the phone at Jim Ellis, and happily so. The entire experience from start to finish was horrible and made me regret purchasing this vehicle. I will freq | Read Full Review
    10/11/2021 12:00:00 AM | Google
  • ★★★★★ Devyn White
    Kristin. is. amazing. She works at the front desk and knows just as much as the mechanics. She always touched base with me and kept me in the loop with what’s going on. She explained the repairs and issues with my car in a way that made total sense to me, and thoroughly explained all charges before I agreed to any work. I will come a | Read Full Review
    10/10/2021 12:00:00 AM | Google
  • ★★★★★ Breann Aiken
    Great experience from start to finish! Smooth as butter- working with Roxana, Asiel, and James! Highly recommend for great price, quality, no pressure buying! | Read Full Review
    10/9/2021 12:00:00 AM | Google
  • ★★★★★ Aaleyah Price
    The customer service was ok! But I literally purchased my vehicle in April 2021 and I’m already having “electrical issues”. I’m out of my 90 days and the extended warranty i purchased doesn’t cover my issue. It’s really disheartening because we come trusting that we will be sold great dependable cars. I’m a single mother and buying c | Read Full Review
    10/9/2021 12:00:00 AM | Google
  • ★★★★★ Steve James
    This was my first experience buying a vehicle over the Internet and the folks at AutoNation for a friendly and easy to deal with and help me through the whole process. It took quite a long time to get all the paperwork through but you can expect that when you do it long-distance through the computer and the mail. The folks at AutoNat | Read Full Review
    10/8/2021 12:00:00 AM | Google
  • ★★★★★ Dean Erdman
    Very pleasant experience 10/6/2021 | Read Full Review
    10/7/2021 12:00:00 AM | Google
  • ★★★★★ Stare Minor
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    10/6/2021 12:00:00 AM | Google
  • ★★★★★ Naomi Bertram
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    10/6/2021 12:00:00 AM | Google
  • ★★★★★ Zachary Shusterman
    Bought a car over a month ago and it was a great experience….until they got the contract that we signed wrong. No one will return phone calls, I’ve gotten hung up twice on. It’s been a month and they have yet to still pay off either one of the vehicle that we traded in, but yet still have sold both of the vehicles off their lot. I’ve | Read Full Review
    10/6/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Olivares
    Service department is beyond lacking in communication. I have called every day to get a status on my vehicle. Left messages, they don't even have the decency to return a phone call. Dropped off my vehicle on Friday at 7am. I was told they would reach out to me to let me know what needed to be done. No call received. I called on Satur | Read Full Review
    10/6/2021 12:00:00 AM | Google
  • ★★★★★ Alli Chandler
    | Read Full Review
    10/6/2021 12:00:00 AM | Google
  • ★★★★★ Jonathan Pearson
    Mark was a great sales manager and made everything really easy. He was super busy, but was still the one person who jumped in the truck and took it for an emission test, really should have been someone else, but he knew I had to be out of there quickly. Top marks to Mark.!! | Read Full Review
    10/4/2021 12:00:00 AM | Google
  • ★★★★★ meg ligon
    I really wanted to like this place, but we have had nothing but bad experiences. We bought a 2012 volkswagen tiguan from them and have TONS of issues with it. One of the back tires blew within 2 months of owning it, and they would not replace it for us (even though we were well within warranty), we had to pay them for a new set of ba | Read Full Review
    10/4/2021 12:00:00 AM | Google
  • ★★★★★ Goalkik17
    We had a great experience with this dealership. The sales manager, James, and finance manager, Jaymin, were both excellent and helped us get a great deal with better terms than we thought we would be able to get. Highly recommend this dealership! | Read Full Review
    10/2/2021 12:00:00 AM | Google
  • ★★★★★ Kayla Rangel
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    9/30/2021 12:00:00 AM | Google
  • ★★★★★ Lynette Wheeler
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    9/30/2021 12:00:00 AM | Google
  • ★★★★★ Christian Kilundu
    | Read Full Review
    9/30/2021 12:00:00 AM | Google
  • ★★★★★ Bob Hedrick
    Like most people, I'm not the biggest fan of the car buying process. I recently found myself in need of a used car and started looking online. I decided to go check out a vehicle at Autonation Volkswagon Mall of Georgia and could not be happier. While I was searching online, my salesperson reached out to me thru chat and we agreed on | Read Full Review
    9/28/2021 12:00:00 AM | Google
  • ★★★★★ Tia Gilstrap
    I recently purchased a 2014 BMX X1 that I fell in love with at first sight. After 2 weeks of having the vehicle I was already having multiple issues. You would think it’s safer to purchase from a dealership but this is the worst car processes I’ve ever had. The first thing I noticed is the alignment and how bad it pulls to the right | Read Full Review
    9/28/2021 12:00:00 AM | Google
  • ★★★★★ Yongdong Kim
    I visited and purchased Atlas Cross Sport today at VW Mall of Ga. Shawn Davis is the best!! | Read Full Review
    9/27/2021 12:00:00 AM | Google
  • ★★★★★ Rob Johnson
    Excellent buying experience. Nice facility, fair priced, no pressure, very friendly. Go check them out and ask for Kenneth. | Read Full Review
    9/27/2021 12:00:00 AM | Google
  • ★★★★★ Devaughn “Mr. GPS” Rogers
    | Read Full Review
    9/25/2021 12:00:00 AM | Google
  • ★★★★★ Gregg Grant
    The service team got me in and out quickly. | Read Full Review
    9/23/2021 12:00:00 AM | Google
  • ★★★★★ Mike
    | Read Full Review
    9/23/2021 12:00:00 AM | Google
  • ★★★★★ Larry Briley
    Recently purchased a vehicle from this dealership. Have had issues and have made multiple attempts to get someone to call me back without any success. All sales with no customer service. Follow up: I did receive a call back today and they are working with me to get the issue resolved. | Read Full Review
    9/21/2021 12:00:00 AM | Google
  • ★★★★★ AM Richards
    I received quick and friendly service from all the service associates. They even checked on stuff (recalls) while having my wiper blades replaced so they exceeded my expectations. Thanks Mike! | Read Full Review
    9/20/2021 12:00:00 AM | Google
  • ★★★★★ LaRhonda Best
    | Read Full Review
    9/19/2021 12:00:00 AM | Google
  • ★★★★★ Soujanya Mathangi
    Great Experience every time from past 6 years !!! | Read Full Review
    9/19/2021 12:00:00 AM | Google
  • ★★★★★ Ajay S
    It was an awesome experience buying a car here. | Read Full Review
    9/18/2021 12:00:00 AM | Google
  • ★★★★★ rashmi reddeppa
    Great customer service and good prices. Had very good experience buying Volkswagen Atlas here | Read Full Review
    9/18/2021 12:00:00 AM | Google
  • ★★★★★ Rebecca Meagher
    Super friendly and very accommodating. We were traveling. 400 miles from home with a car full of camping gear, on our way to meet friends in the mountains. Initially we were told it would be the next day before we could get the car back, but these guys got us out of there in just under 3 hours. So grateful!! | Read Full Review
    9/18/2021 12:00:00 AM | Google
  • ★★★★★ srikanth lakma
    Had a great experience. Just walked in and Roxana helped us get a good deal with manager James. Highly recommend this place. You also get Good trade in value for your old car | Read Full Review
    9/18/2021 12:00:00 AM | Google
  • ★★★★★ Yestera Andrian
    I got my first car here, I had a bad experience. I hate this place and I’ll never come back to buy a car from here. | Read Full Review
    9/17/2021 12:00:00 AM | Google
  • ★★★★★ Jongsung Park
    | Read Full Review
    9/15/2021 12:00:00 AM | Google
  • ★★★★★ Cody Padgett
    The service I received when I purchased my Red Ford Ranger, was great. The sales women and Finance manager went above and beyond to get me into the truck. And I drove off the lot with it. My issue is the third party detailing team. They did not clean my truck well at all. In fact, they smeared armor all on the paint, and the wind | Read Full Review
    9/15/2021 12:00:00 AM | Google
  • ★★★★★ Hamed Mandzo
    We had the best experience at Volkswagen. Josh and the manager gave us an amazing deal on a fully loaded 2021 Jetta. We will definitely be back in the future. | Read Full Review
    9/13/2021 12:00:00 AM | Google
  • ★★★★★ Renee Johnson
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    9/12/2021 12:00:00 AM | Google
  • ★★★★★ Hana Mandzo
    Was soooo excited driving out with my new car!!! Our salesman, Josh, helped so much and I know everything that I need to about my new car and the features!!! Great service!!! So greatful !! | Read Full Review
    9/12/2021 12:00:00 AM | Google
  • ★★★★★ Rachel Gates
    Wow! I had an awesome experience:) I called and texted my salesmen (Daniel Bryce and Asiel) and they always responded and are so helpful. I got exactly what I wanted and more! Ty so much | Read Full Review
    9/12/2021 12:00:00 AM | Google
  • ★★★★★ Wayne Kicklighter
    Mike, my service representative was professional, courteous and a delight to work with! | Read Full Review
    9/12/2021 12:00:00 AM | Google
  • ★★★★★ Charles Sheldon
    | Read Full Review
    9/12/2021 12:00:00 AM | Google
  • ★★★★★ Senija Mandzo
    Had great service and management cooperated with sales due to the fact we are in a paramedic!! Had a great experience!!! | Read Full Review
    9/12/2021 12:00:00 AM | Google
  • ★★★★★ Dzenana Mandzo
    | Read Full Review
    9/12/2021 12:00:00 AM | Google
  • ★★★★★ jessica saunders
    Great experience. I took my car in for a couple of small issues with service and they washed my car! Such an awesome thing to drop it off dirty and pick it up clean!!! | Read Full Review
    9/12/2021 12:00:00 AM | Google
  • ★★★★★ Gene Waller
    Missed my appointment, but they squeezed me in to get my Arteon serviced. They always do a excellent job. | Read Full Review
    9/12/2021 12:00:00 AM | Google
  • ★★★★★ Sabrina McCrimmon-Adams
    Professional Quick and Affordable | Read Full Review
    9/12/2021 12:00:00 AM | Google
  • ★★★★★ Larry Briley
    Recently purchased a vehicle from this dealership. Have had issues and have made multiple attempts to get someone to call me back without any success. All sales with no customer service. Follow up: I did receive a call back today and they are working with me to get the issue resolved. | Read Full Review
    9/11/2021 12:00:00 AM | Google
  • ★★★★★ Lindsey Huckins
    Amazing staff. Very laid back. Not pushy at all!! | Read Full Review
    9/10/2021 12:00:00 AM | Google
  • ★★★★★ Carlos Dela Garza
    No comentarios | Read Full Review
    9/10/2021 12:00:00 AM | Google
  • ★★★★★ Verneyl Wells
    I'm extremely happy with both my sales and financial reps. | Read Full Review
    9/9/2021 12:00:00 AM | Google
  • ★★★★★ Idil Farah
    I had a very bad experience buying a car here. The salespeople are not trained well. I have waited over 30 days for my tag and it is still not here. Every time I called to resolve this issue, I get different excuses from them. My experience with other dealers were much more professional and things were handled in a more timely manner | Read Full Review
    9/9/2021 12:00:00 AM | Google
  • ★★★★★ Jessica Gregoire
    lovely facility and staff! | Read Full Review
    9/6/2021 12:00:00 AM | Google
  • ★★★★★ jarid herb
    The service department provided a level of professionalism that was worth the trip. They kept me informed of my options while respecting my time and money. When I buy my next VW it'll be from VW Mall of GA purely because of the peace of mind these gentlemen and ladies provided. | Read Full Review
    9/5/2021 12:00:00 AM | Google
  • ★★★★★ harjinder gill
    When you go to AutoNation Volkswagen, look no farther than Gill. He’s the best salesman I’ve ever talked to. He understands and is extremely knowledgeable about the vehicles he sells. He goes over everything to make sure you know exactly what you’re paying for. He answered all my questions, and believe me, I had a lot of questions. H | Read Full Review
    9/4/2021 12:00:00 AM | Google
  • ★★★★★ Manpreet Singh
    Gill was the best salesman I’ve ever had the pleasure of buying a car from. He went over every nook and cranny of the Volkswagen Atlas Cross Sport SEL premium 4MOTION. He answered all the questions we had, and made sure we understood how all the features of the SUV worked. He made the paperwork so efficient because he knew the proces | Read Full Review
    9/4/2021 12:00:00 AM | Google
  • ★★★★★ Atulya B
    Friendly service advisors, but the customer waiting area can be greatly improved. Wifi is plus, but good seating, some entertainment (TV) and choice of complimentary beverages are missing. I personally like the waiting area of the Nalley VW in Rosewell. But I have no complaints with the service done on my VW. | Read Full Review
    9/4/2021 12:00:00 AM | Google
  • ★★★★★ viv jall
    | Read Full Review
    9/3/2021 12:00:00 AM | Google
  • ★★★★★ Amanda Stover
    We had a terrible experience with the sales person Quentin Champion and the sales man Mark Thomas. They were AWFUL at communicating when we were trying to purchase a new vehicle. If you choose this dealership DO NOT get stuck with these two or you’re in for a huge headache! | Read Full Review
    9/3/2021 12:00:00 AM | Google
  • ★★★★★ Judson Bruno
    I started my conversation with Amos Nsengiyumv who provide me excellent over the phone service and guidance about the 2022 Taos and what I was looking for in a new vehicle. That continued when we arrived at the dealership. We were lucky enough that the manager, James Bilello, informed us that 1 hour before we arrived the car we wer | Read Full Review
    9/1/2021 12:00:00 AM | Google
  • ★★★★★ Rasheed A
    Shout out to Asiel Albornza! Very friendly and took care of all of my concerns, went above and beyond to ensure the used vehicle I purchased was mechanically sound and kept me in the loop the whole time. Highly recommend | Read Full Review
    9/1/2021 12:00:00 AM | Google
  • ★★★★★ Rahoof Sobrati
    | Read Full Review
    8/30/2021 12:00:00 AM | Google
  • ★★★★★ Bill S
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    8/29/2021 12:00:00 AM | Google
  • ★★★★★ Carol Anywho
    After diagnosing our car AC repair was quoted $1000 for repair. Brought it back a week later and receive no phone calls or heads up on what was going on that day. Got handed a bill for $1900. I was hosed on parts cost (knew what I could get them for). Never again. | Read Full Review
    8/29/2021 12:00:00 AM | Google
  • ★★★★★ Michael Van Middelem
    | Read Full Review
    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Nickie Cranford
    First time ever buying a used vehicle from a dealership. I highly recommend it!! Volkswagon Autonation was the 3rd place we looked at vehicles & I’m so glad we ended up there. They were not pushy, I felt our questions were answered honestly & they made it easy to purchase a vehicle. They use a 127 check list with their inspections of | Read Full Review
    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Verlene Wise
    My sales person was very knowledgeable on the information of the 2021 Atlas. She worked well with other staff to help get the purchase completed. | Read Full Review
    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Tangie Payne
    I went in for my 10,000 mile service and was there for 4 hours after being told that it would only take 1.5-2 hours. When my car was finally ready the employee who was taking care of my car did apologize and said the garage had just gotten behind. I completely understand that but it would have been nice for someone to come and just l | Read Full Review
    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Sylvia Jarrell
    | Read Full Review
    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Jakob Sackel
    Had some major hiccups in the beginning, but we were able to resolve everything and get the car we wanted at a price we're happy with. Our salesman, Asiel, was great to work with, as well as the finance manager, Jamin, and the sales manager, Mark. They all helped us leave happy. I'll definitely recommend this place to anyone in the m | Read Full Review
    8/24/2021 12:00:00 AM | Google
  • ★★★★★ Jesus Ocasio
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    8/24/2021 12:00:00 AM | Google
  • ★★★★★ Jose Miguel Villavicencio
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    8/24/2021 12:00:00 AM | Google
  • ★★★★★ Carol Brownell
    Excellent experience! Lynette and her sales manager did an incredible job | Read Full Review
    8/22/2021 12:00:00 AM | Google
  • ★★★★★ G Cooper
    I went in for an oil change and everything was straightforward and 100% professional. | Read Full Review
    8/22/2021 12:00:00 AM | Google
  • ★★★★★ Jeff Watkins
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    8/21/2021 12:00:00 AM | Google
  • ★★★★★ Kristina Colbert
    Let me start with saying I HATE BUYING A VEHICLE!!! It’s time consuming and exhausting, especially with a toddler! Well, yesterday was a totally different story!! When we first arrived, we met Asiel. We told him we were wanting to checkout the new 2021 Atlas Cross Sport. He immediately moved the car around to the side of the building | Read Full Review
    8/21/2021 12:00:00 AM | Google
  • ★★★★★ Brenda Cody
    Buyers beware!!! Not sure about this dealers 100+ inspection as the Porsche I purchased from them didn’t make it 115 miles without loosing the transmission linkage!! Best investment was having my own PPI inspection which uncovered fuel, fans (2) and electrical system faults oh and transmission linkage which completely broke on my w | Read Full Review
    8/21/2021 12:00:00 AM | Google
  • ★★★★★ jim vlahos
    Poor dealership reception, relations , & customer care. Dealership lacks communication & customer loyalty. Poor attention & attitude by general manager. I have changed my brand loyalty, passing my experience's forward, preventing disappointment to others. Mike R. is the only & best service tech ever! A Mm | Read Full Review
    8/21/2021 12:00:00 AM | Google
  • ★★★★★ Shannon Brock
    Great Customer Service | Read Full Review
    8/20/2021 12:00:00 AM | Google
  • ★★★★★ G
    Awesome customer service from Daniel Brice! I searched for the car I wanted on their website and he gave me a call right away and set up an appointment! When I arrived, he already had the car upfront waiting for a test drive. A great finance department as well! Would recommend anyone whose looking for car to shop here first! Ask for | Read Full Review
    8/20/2021 12:00:00 AM | Google
  • ★★★★★ Raymond Miller
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    8/20/2021 12:00:00 AM | Google
  • ★★★★★ Biodun Dada
    Mike and Q got me straightened. Thanks guys! | Read Full Review
    8/19/2021 12:00:00 AM | Google
  • ★★★★★ Robin Elmy
    Most inefficient place.... | Read Full Review
    8/17/2021 12:00:00 AM | Google
  • ★★★★★ Mandi Peters
    We had a great experience! Really loved Amos our car salesman. He was never pushy and very genuine. Our finance manager, he was quick and super honest and upfront. We were very happy with the whole process. | Read Full Review
    8/16/2021 12:00:00 AM | Google
  • ★★★★★ L H
    Great experience! Michelle did an excellent job in going over the car and making sure I got exactly what I wanted! | Read Full Review
    8/16/2021 12:00:00 AM | Google
  • ★★★★★ Emily Walsh
    I got my first car all my by myself and Lynette was the best to buy from! She helped me so so much and I could not have done it without her! If you ever need a car go to HER!! To this day she still texts me and checks up with me! The best first experience! | Read Full Review
    8/16/2021 12:00:00 AM | Google
  • ★★★★★ David Bruce
    Asiel was fantastic to work with never meet such a young man with such knowledge about cars and electronics, if you go to Autonation Volkswagen, see Asiel for your needs he will deliver and you will be very Happy. Thanks Asiel for the Atlas yoy made my wife very Happy. David and Catht Bruce C&D's Veteran BBQ and Catering | Read Full Review
    8/16/2021 12:00:00 AM | Google
  • ★★★★★ Ricardo Rodriguez
    Came to see a vehicle and Mark took care of us and answered all our questions about the vehicle we saw. We left happy with our vehicle and overall with the transaction. | Read Full Review
    8/16/2021 12:00:00 AM | Google
  • ★★★★★ Pedro G
    Taken my volkswagen jetta in for a recall repair and routine maintenance. Pretty simple call for a appointment and dropped off my vehicle for repair. They repair and completed the routine maintenance. Very thing went fine | Read Full Review
    8/16/2021 12:00:00 AM | Google
  • ★★★★★ Andrea Ramirez
    Absolutely horrible experience. Giving them one star because it’s the only way I can write a review. I bought a car from them a little under 3 months ago and my transmission started over heating. I dropped of my car and I get a call the next morning saying they don’t have the tools they need. Tried leaving voicemails for the manager | Read Full Review
    8/16/2021 12:00:00 AM | Google
  • ★★★★★ Miss Mason
    Service jobs are really hard right now - with the pandemic changing all of our lives, it's hard customers to keep up and roll with the punches. AutoNation's service department, though, is really trying hard to make people happy and remain understanding. Though I have witnessed customers acting like total jerks to the staff there, the | Read Full Review
    8/15/2021 12:00:00 AM | Google
  • ★★★★★ Cindy Davis
    I was there for my 20,000 mile service. I waited. They were great but it took them 2 & 1/2 hours. This was frustrating to me. I had to cancel another appt I had at 12:30 b/c I knew I wasn't going to be there on time. | Read Full Review
    8/15/2021 12:00:00 AM | Google
  • ★★★★★ Katrina Miley
    Two words. Shawn Davis. I stopped in at Volkswagen just to browse. But Mr. Davis was exceptional. He knows any and everything about each car on the lot. He doesn’t sell you what he himself would not purchase. When I’m looking to buy, this is where I am coming. Shawn, I can’t wait to work with you. Thank you! | Read Full Review
    8/14/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Benford
    Again was very helpful! | Read Full Review
    8/14/2021 12:00:00 AM | Google
  • ★★★★★ De'Ambri Ireland
    I was a Rick Hendrick’s girl all my life.. I have moved over to Volkswagen because of Shawn Davis. If anyone is in the business or need of a car. He is it! The experience was the best I’ve ever had. In 2.5 hours, I was in and out with a 2017 Chevy Malibu. Shawn, thank you for the multiple phone calls and reassuring texts to give me m | Read Full Review
    8/14/2021 12:00:00 AM | Google
  • ★★★★★ Stephen Cho
    Mark Stepherson is a class act. Very professional and trustworthy. He stuck by me and did his best to get me the best deal. Very quick email/text response. Understands your needs. He kept his word all the way. Good trustworthy person; top notch ! Thank you Mark ! (too bad you don't sell mini-vans anymore; I would have bought that | Read Full Review
    8/14/2021 12:00:00 AM | Google
  • ★★★★★ Amanda Barr
    | Read Full Review
    8/14/2021 12:00:00 AM | Google
  • ★★★★★ Alexis Ramsey
    The car that I got from here was a used car from a trade in. It’s in pretty decent condition for its age and mileage and it didn’t break down on the highway on my way home from picking it up so that is a plus. I waited about a month before leaving a review because I wanted to make sure I gave an accurate account of my experience. The | Read Full Review
    8/14/2021 12:00:00 AM | Google
  • ★★★★★ Krystal Richie
    Amos with sales made what would have been a bad experience into 5 star experience. I needed someone in the service dept to put my car tag on my new VW Taos. I walked into showroom and no one acknowledged my presence —no hello —no “can I help you”. Standing in the showroom I called the service dept and I could not get anyone from tha | Read Full Review
    8/12/2021 12:00:00 AM | Google
  • ★★★★★ Shane Pike
    I hate the new car buying process, but Lynette was a lot of fun to work with, and this AutoNation was a great place to buy from. I will absolutely look there first before going anywhere else next time. | Read Full Review
    8/12/2021 12:00:00 AM | Google
  • ★★★★★ elena kim
    I had a great experience with the entire sales team, especially Gill. He was super nice and professional from the minute he greeted me outside when I arrived. Highly highly recommend this dealership if you're looking for a new car. You won't be disappointed. | Read Full Review
    8/12/2021 12:00:00 AM | Google
  • ★★★★★ Antonio Fernandez
    Fast, courteous and a clean environment. | Read Full Review
    8/12/2021 12:00:00 AM | Google
  • ★★★★★ Spartan LSX
    | Read Full Review
    8/12/2021 12:00:00 AM | Google
  • ★★★★★ Rob Moore
    Mr. Richter is ALWAYS the consummate professional. He listens intently and decides a course of action. I'm always given A-Plus treatment and Mr. Richter delivers the service on-time every time. I'm always grateful that he delivers what he promises. | Read Full Review
    8/10/2021 12:00:00 AM | Google
  • ★★★★★ agustina prigoshin
    | Read Full Review
    8/10/2021 12:00:00 AM | Google
  • ★★★★★ Tommy Song
    At Auto Nation Volkswagen Mall of GA , our salesman , Mr. Niroby Dingle, made our car buying exp. more pleasurable and less painful than the previous dealers we visited. He made it feel like we were actually appreciated for our business rather than "Take it or leave it" type of attitudes that are often felt, especially with the curre | Read Full Review
    8/10/2021 12:00:00 AM | Google
  • ★★★★★ Tony Hall
    Gill treated us right. He was no pressure and professional. He cared when we had trouble with our loan he did everything he could to make sure we got into the car of our choice. | Read Full Review
    8/10/2021 12:00:00 AM | Google
  • ★★★★★ José Serrato
    Excelente experiencia, el vendedor Asiel fue capaz de ayudarnos a encontrar el carro ideal que queríamos y el agente de finanzas que nos atendió nos dio un buen negocio con pagos súper accesibles | Read Full Review
    8/8/2021 12:00:00 AM | Google
  • ★★★★★ Monique Love
    I have been going to VW Auto Nation since 2015 with my 1st purchase of VW Passat 2nd Purchase of 2017 Passat and now my 2021 Tiguan. I love the experience everytime with sales and the service department. I plan on staying with them always. Great Team of peopl. Kind Courteous Patient and Professional! | Read Full Review
    8/6/2021 12:00:00 AM | Google
  • ★★★★★ Katharine Vassell
    I had a fantastic experience with Amos ! He did a great job from the moment I walked into the door ! The entire staff is very kind and welcoming. James followed up to make sure I was doing well. HIGHLY HIGHLY recommended to work with them . | Read Full Review
    8/4/2021 12:00:00 AM | Google
  • ★★★★★ Jennifer Robinson
    -1 DO NOT SHOP HERE! They will lie to you to get you in a car and have no knowledge of what they told you when issues come up. Not honest people at all. Had to give 1 star to write this review but I do want my star back. Their general manager Jason, is also a fast talker and liar. Talking about they are the only dealership in Georgia | Read Full Review
    8/4/2021 12:00:00 AM | Google
  • ★★★★★ Jason “Jay” McCall
    The experience was Smooth. Gill was quick to bring the car for a test drive. There was a lot of waiting due to short staffing. | Read Full Review
    8/2/2021 12:00:00 AM | Google
  • ★★★★★ Earl King
    Michael was a horrible advisor. Communication was poor on when my car would be done. I dropped my car off at 9am for a brake service and I never received a call to update. I called at noon to find out what was going on, and got forward to voicemail 4 times. Finally got Marsha on the phone at 2pm and was told that Michael didn’t call | Read Full Review
    8/2/2021 12:00:00 AM | Google
  • ★★★★★ Idil Farah
    | Read Full Review
    8/1/2021 12:00:00 AM | Google
  • ★★★★★ Greg McGrath
    Initial salesperson was great. Then his ‘manager’ came to ‘greet’ us. He spent a few minutes lecturing us and letting us know that whatever he wrote down would be best and final offer. He would ‘pencil in’ 10.99 percent loan rate until we were ready to make a deal. We have been to 7 dealerships in the last two weeks and this was, by | Read Full Review
    8/1/2021 12:00:00 AM | Google
  • ★★★★★ Kymberlie Williams
    | Read Full Review
    8/1/2021 12:00:00 AM | Google
  • ★★★★★ Denna Armstesd
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    7/31/2021 12:00:00 AM | Google
  • ★★★★★ Ashleigh Hayes
    Aja was our sales rep. She was kind, sweet, and very helpful! She had a blast on her test drive with our 16 year old son. She helped us get him in a great car! | Read Full Review
    7/30/2021 12:00:00 AM | Google
  • ★★★★★ Derrick Hayes
    Thanks to Aja for showing us around the lot and getting our son in a great car. She was incredibly helpful. | Read Full Review
    7/30/2021 12:00:00 AM | Google
  • ★★★★★ Wayne Eastes
    We had great service from the minute we walked in and met Mark S, until the end. Mark was a peoples person, never pushy, never trying to wheel and deal, just wanted to give you the car you were looking for, way above any other car dealer sales person I have met. He was great!, even recommended a spot to have a quick lunch while they | Read Full Review
    7/30/2021 12:00:00 AM | Google
  • ★★★★★ Ross Chonko
    We had a great experience purchasing our new Atlas from here. Shawn was great to work with from start to finish. He did a good job of explaining all the great features, was easy to talk to and let the car sell itself. We didn't get up there to close the deal until 8PM and to their credit they stayed late to get it done. Overall, we w | Read Full Review
    7/30/2021 12:00:00 AM | Google
  • ★★★★★ Hoon Cho
    Great service with smile. Reasonable price. Never need to go anywhere else to get service done on my VW Tiguan... | Read Full Review
    7/30/2021 12:00:00 AM | Google
  • ★★★★★ lydia rutherford
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    7/30/2021 12:00:00 AM | Google
  • ★★★★★ Oscar Perero
    Great experience at Autonation Volkswagen. The sales team provided a top notch service specially Roby. He went above and beyond to help us get a great deal. If you are looking to get a car, check them up. You won’t be disappointed | Read Full Review
    7/29/2021 12:00:00 AM | Google
  • ★★★★★ Patricia Mitchell
    The service team has been really great to work with. Mike has been my service representative for some time and he has truly given me excellent customer service. These guys are trustworthy and talk real talk. Thanks for taking good care of Tiggy. | Read Full Review
    7/28/2021 12:00:00 AM | Google
  • ★★★★★ Jeanne Brock
    I have bought 2 cars and always have a transparent, smooth experience here! Aja was wonderful to work with this time around. | Read Full Review
    7/28/2021 12:00:00 AM | Google
  • ★★★★★ SPADES DE RA
    Josh Clarke was a great help & the staff was very fun & professional. | Read Full Review
    7/28/2021 12:00:00 AM | Google
  • ★★★★★ Gregg Grant
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    7/26/2021 12:00:00 AM | Google
  • ★★★★★ Lizzet Martinez
    Going through a divorce and having to sell my truck was already stressful but thanks to AutoNation VW & Michelle S. Everything went so smooth and easy!! I would truly recommend this place to anyone in need of getting the most of their vehicle. | Read Full Review
    7/26/2021 12:00:00 AM | Google
  • ★★★★★ DAVID CUNNINGHAM
    Wanted a specific Atlas. Autonation Volkswagon were the only dealership able to locate and bring this car in for us. Quentin was great throughout the process. | Read Full Review
    7/26/2021 12:00:00 AM | Google
  • ★★★★★ DAVID CARLYLE
    Great customer service department. The service advisor Sead Sehic was very friendly and informed about my car service. I would recomend ANVW to others. | Read Full Review
    7/26/2021 12:00:00 AM | Google
  • ★★★★★ Christopher Cramer
    I was told it would take 45 minutes for an oil change and it took over 2 hours. Advisor never gave updates, I was just expected to wait. When I arrived at my appointment time I had to wait 15 minutes before someone helped me. All around bad experience. Also, most other brands will wash your car after a service, not here. Just over pr | Read Full Review
    7/26/2021 12:00:00 AM | Google
  • ★★★★★ morgan robertson
    Aja Cummings has been the most amazing saleswoman I have ever had, she was so accommodating and understanding. I left in a nearly brand new car with payments I can manage!! | Read Full Review
    7/25/2021 12:00:00 AM | Google
  • ★★★★★ tristin
    Aja was very helpful with assisting us with purchasing a vehicle today :) | Read Full Review
    7/25/2021 12:00:00 AM | Google
  • ★★★★★ Captain Diabetes
    Aja Cummings worked very hard to get us the proper amount for our trade in and we left in a barely used Golf GTi! Great saleswoman. | Read Full Review
    7/25/2021 12:00:00 AM | Google
  • ★★★★★ Katy Postell
    I would give them one star for my last visit, but the fact that they were switching systems gives me a little sympathy. I had an appointment at 9:30, for a normal oil change and tire rotation. I arrived My 915 that morning and checked in. At 1:30 I was still sitting there everyone else had checked in and left with their cars having e | Read Full Review
    7/25/2021 12:00:00 AM | Google
  • ★★★★★ Kelsi Potts
    Was wanting to upgrade my 2019 Volkswagen Tiguan and came in to look at my options. Roby assisted us and was awesome and super helpful. He let us do a test drive and compare different models and laid out all the pricing and financing options to find what worked best for me. Ended up making a trade in and finding a great new vehicle a | Read Full Review
    7/23/2021 12:00:00 AM | Google
  • ★★★★★ Christopher J
    The best dealership in Georgia | Read Full Review
    7/23/2021 12:00:00 AM | Google
  • ★★★★★ Tim Bowman
    Don't try to call unless you want to talk to a computer. I have been trying to get someone on the phone all week to get a status on my Beetle. I went by there and was told the girl who does that is on vacation. Someone should really assume those duties while she is out. | Read Full Review
    7/23/2021 12:00:00 AM | Google
  • ★★★★★ Em Hop
    We had the BEST experience at Volkswagen Mall of Georgia. Shawn Davis was beyond amazing and made sure we left happy. I wouldn’t have chosen any other place! | Read Full Review
    7/22/2021 12:00:00 AM | Google
  • ★★★★★ alex cimo
    Thanks, Aja Cummings, for your time in helping to resolve my issue I encountered with my Jetta’s battery. You are very courteous and professional. I bought the car from this dealership in 2016 and I am still very satisfied with it. Also very pleased with this Dealership’s level of service. | Read Full Review
    7/22/2021 12:00:00 AM | Google
  • ★★★★★ Karla Flack
    Excellent Service | Read Full Review
    7/22/2021 12:00:00 AM | Google
  • ★★★★★ E Bennett
    The experience was professional and great, thanks so much for wonderful service Aja Cummings | Read Full Review
    7/22/2021 12:00:00 AM | Google
  • ★★★★★ Liv inez
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    7/22/2021 12:00:00 AM | Google
  • ★★★★★ Mary Scott
    They were very quick to complete the repair that I needed. I brought my Jetta in at 8am, but the service area was already overwhelmed with 7 vehicles in the area. They were quick to get me registered and on my way. They also didn't give me any help in obtaining a way home. The shuttle service only goes in a 10 mile radius. There are | Read Full Review
    7/22/2021 12:00:00 AM | Google
  • ★★★★★ Edward Phillips
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    7/20/2021 12:00:00 AM | Google
  • ★★★★★ Amy Heer
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    7/20/2021 12:00:00 AM | Google
  • ★★★★★ larry knight
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    7/20/2021 12:00:00 AM | Google
  • ★★★★★ Gina Kowalski
    My service advisor Mike Richter was very helpful in getting the service (alignment) and product (4 new tires) my 2018 Tiguan needed at the best available price. My only complaint was the wait time - 4 hours. Next time I will take advantage of the shuttle service and go shopping at the Mall of Georgia! | Read Full Review
    7/20/2021 12:00:00 AM | Google
  • ★★★★★ Marty Passmore
    They had the car we wanted, and everything went very smoothly. Great experience! | Read Full Review
    7/20/2021 12:00:00 AM | Google
  • ★★★★★ Ronan 411
    For the sake of $580 the deal collapsed. Dont need a used car that much. Went to Gainesville instead and bought a better more expensive car. If you do go, look for Cassie. She's wonderful and very helpful and the reason it got 3 stars. | Read Full Review
    7/20/2021 12:00:00 AM | Google
  • ★★★★★ Ron Voss
    First off the persons I dealt with were always courteous. The reasons for 2 stars are: 1)Salesman told me that there was a charge of $600 for window tint that was already applied and there was nothing he could do. Turns out that the windows were not tinted and they were attempting to force me to purchase something I did not want. 2) | Read Full Review
    7/20/2021 12:00:00 AM | Google
  • ★★★★★ Anne Taggart
    Process of buying out my lease was long but OK. I was often left sitting alone and waiting without knowing what was happening or who was helping me. I constantly had to track down people to find out what was going on. When they detailed my car, they never gave me a time estimate so I was left waiting for hours, stranded without food | Read Full Review
    7/20/2021 12:00:00 AM | Google
  • ★★★★★ William Cary
    WORST EXPERIENCE EVER! Dropped the car off and it took them about two weeks to tell me what the problem was. This is after I called many times leaving voice mail messages from service agent to call me. Never able to talk to him when I called. Car has now been there for 27 days and they do not know when they will be able to get the | Read Full Review
    7/20/2021 12:00:00 AM | Google
  • ★★★★★ Rachael Barrientos
    I had an excellent experience!!! The dealership itself was wonderful, clean and bright. Be sure to ask for Asiel Albornza. He was spectacular! He was knowledgeable and very friendly. He wasn’t pushy at all. I didn’t feel pressured in anyway. Asiel was very respectful and didn’t ever talk down to me. He walked me through the w | Read Full Review
    7/17/2021 12:00:00 AM | Google
  • ★★★★★ okienya Squiabro
    Their service department takes way too long | Read Full Review
    7/17/2021 12:00:00 AM | Google
  • ★★★★★ iAMPESIMISTA
    Asiel was a very very cool salesperson. He helped me out alot and answered every question i had. He gave me what i needed, wanst shady, and was very quick. Will recommended him to other people | Read Full Review
    7/15/2021 12:00:00 AM | Google
  • ★★★★★ Alexander Pena
    Just wanted to thank my dales rep Asiel and the finance manager Jaymin, got me approved with little money down besides my credit situation. Happy through the entire sales | Read Full Review
    7/15/2021 12:00:00 AM | Google
  • ★★★★★ Patrick Enuf
    My experience at AutoNation Volkswagen Mall of Georgia is certainly mixed. 1st - I used their web tool to calculate the leasing payments. When I went to dealer they tried to direct me from getting the vehicle listed on their web page. They then told me that they agreed with the web tool payments, but I could not get vehicle until nex | Read Full Review
    7/14/2021 12:00:00 AM | Google
  • ★★★★★ William Hoots
    Boy, what a difference two years made. Bought a car here in 2019. The best car buying experience in my life! AMAZING! Decided to trade my car in for another one, and this is the only dealership I wanted to deal with. I did the online application, told I was pre-approved and took my car in to be appraised. Financing was busy that day | Read Full Review
    7/14/2021 12:00:00 AM | Google
  • ★★★★★ Kurtis Scott
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    7/12/2021 12:00:00 AM | Google
  • ★★★★★ Alex Schaefer
    I bought a used 2017 Nissan Rogue SL from this location on HWY 20 in Buford. After a test drive and close inspection we noted a cracked front bumper and a missing coolant reservoir cap. ANVW fixed the bumper and got the margins on that quarter panel back to spec. A few days after the sale the reservoir cap showed up via FedEx. All th | Read Full Review
    7/11/2021 12:00:00 AM | Google
  • ★★★★★ Suzanne Spaduzzi
    AUTONATION was great! Everything I needed was done. | Read Full Review
    7/11/2021 12:00:00 AM | Google
  • ★★★★★ Chris Cooper
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    7/9/2021 12:00:00 AM | Google
  • ★★★★★ L. Heitner
    Good sales team. Had some issues after purchase but management resolved and I am happy with the outcome. | Read Full Review
    7/9/2021 12:00:00 AM | Google
  • ★★★★★ Elena Milner
    I can’t say enough good things about Lynette Wheeler. This woman worked HARD for us and I was able to walk out same day with a beautiful car. The car buying process is painstaking but she managed to make it enjoyable. She kept us laughing and having a good time. When it came down to the approval process she made sure we got it done. | Read Full Review
    7/8/2021 12:00:00 AM | Google
  • ★★★★★ K Harris
    2018 Q50 Vehicle purchased online as contactless transaction on June 28th. I was told by Jewell vehicle would be delivered later that day. She called back to say found paint damage on the hood, would have the hood repainted before delivery. Weds car was delivered and i discovered a damaged tail light and massive paint damage on the p | Read Full Review
    7/8/2021 12:00:00 AM | Google
  • ★★★★★ Robert Winters
    AutoNation was very quick an responsive to my VW needs. I came in for a oil change and filter replacement. Not only did they take care of the issues, they were able to take care of it quick and efficiently. They are very professional. Thank you! | Read Full Review
    7/6/2021 12:00:00 AM | Google
  • ★★★★★ Beth Stowers
    Mike was a great help when I took my 2021 Atlas in for service. He told me the truth about how long it told me how long it would take and I appreciate that. He listened to me and told me exactly what would happen. I asked to speak to the service manager. He wrote down a not to give to him because he was not available at the time I wa | Read Full Review
    7/6/2021 12:00:00 AM | Google
  • ★★★★★ Darlene Adair
    Everyone was nice and helpful. | Read Full Review
    7/6/2021 12:00:00 AM | Google
  • ★★★★★ S K
    Just left the dealership. We were interested in the Atlas. No one offered to assist. No one at the front desk. Do better VW. Don't ignore your walk-ins. We're headed to Kia and Hyundai now to check out the Tellurides and Palisades. | Read Full Review
    7/5/2021 12:00:00 AM | Google
  • ★★★★★ ying ni
    Impressive, I most trusts dealer and body shop. I will keep going with you. The new version VW SUV have 5 years warranty, unforgettable promising! | Read Full Review
    7/4/2021 12:00:00 AM | Google
  • ★★★★★ Bethany Oliver
    Easy process for buying vehicle no haggling and offer delivery service ask for EJ at Mall of Georgia VW | Read Full Review
    7/3/2021 12:00:00 AM | Google
  • ★★★★★ Edward Pitts
    The overall experience with this great from the salesman do the finance department everyone just excellent respectful easy to work with my experience was awesome I will buy my next car here?????? | Read Full Review
    7/2/2021 12:00:00 AM | Google
  • ★★★★★ Ryan Agnew
    Mark and Lynette in the sales department were absolutely amazing. I was able to work with both via phone and trust that all of the sales information was accurate and I would not have any surprises at the dealership. When I arrived my sales paperwork was ready to go and Aaron in the finance department was ready to complete the financi | Read Full Review
    6/30/2021 12:00:00 AM | Google
  • ★★★★★ Dawn Barker
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    6/30/2021 12:00:00 AM | Google
  • ★★★★★ Buffy Brunner
    I wish I did not have the service package because I would NEVER go back. Half the work was not done very unhappy!! | Read Full Review
    6/30/2021 12:00:00 AM | Google
  • ★★★★★ Bruce Lamb
    Great purchase experience ! Q did a great job with the sale and delivery. | Read Full Review
    6/29/2021 12:00:00 AM | Google
  • ★★★★★ josh lovelady
    I took my truck into the service department for an oil change and inspection before a long trip. Matt Williams and his team got my vehicle in quickly and made sure my vehicle was ready and safe for travel ! | Read Full Review
    6/28/2021 12:00:00 AM | Google
  • ★★★★★ Chris Baldner
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    6/28/2021 12:00:00 AM | Google
  • ★★★★★ Amy Robles
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    6/27/2021 12:00:00 AM | Google
  • ★★★★★ J J
    This was one of my BEST car buying experience, Gill was extremely helpful and informative to give me and my wife the details about the New Taos as we went there to buy a used SUV ended up buying a brand new. The Manager as well as Ms Holly in finance department got us an unbeatable price and VW financing. Highly recommended dealers | Read Full Review
    6/25/2021 12:00:00 AM | Google
  • ★★★★★ Eli B.
    From the first conversation to signing a loan for the vehicle, the experience was positive. After I took the car home and found minor corrective issues, the sales manager had their service dept. order and install new parts the following week. Hats off to Amos in sales and Aaron in finance. Really, every person, from the sales mana | Read Full Review
    6/25/2021 12:00:00 AM | Google
  • ★★★★★ Sharon Lewis
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    6/23/2021 12:00:00 AM | Google
  • ★★★★★ Kenyette Ivy
    I was provided with friendly and prompt service. I wasn’t aware that the shuttle stopped running at 5pm. I called at 4:59 pm and Mike still accommodated me. I have no complaints. | Read Full Review
    6/23/2021 12:00:00 AM | Google
  • ★★★★★ Shenoa Brown
    Worst dealership ever. They are basically con artist. My “new” car has been in the shop over 4x and was bought less than 2 months ago. They ran my credit 11x although I made it clear that I was already approved for a loan and wanted to use my own financing. They also said they gave me 2 keys in the box when there was only one. Origin | Read Full Review
    6/23/2021 12:00:00 AM | Google
  • ★★★★★ Carolyn Moss
    Always a fantastic experience in the service department at AutoNation Volkswagen Mall of Georgia. Andy is very friendly and knowledgeable and the service manager, Matt Williams, goes above and beyond. GREAT customer service!! Thanks! | Read Full Review
    6/22/2021 12:00:00 AM | Google
  • ★★★★★ Alex Pichardo
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    6/20/2021 12:00:00 AM | Google
  • ★★★★★ Raphael Raymundo
    ED and Quinton were 5 stars. They worked hard to make a good deal happen. We trade in a 2011 Routan and 2015 Jetta for a 2021 Tiguan and a 2022 Taos. We were scared that our monthly payments would be so high we wouldn’t be able to get the cars. They worked a great deal that it was too good to pass up. Thank you to the great people at | Read Full Review
    6/19/2021 12:00:00 AM | Google
  • ★★★★★ Nikole Flowers
    The car i purchased is missing the part of the audio (cd changer) that makes the Bluetooth and satellite radio work. Good news is that I have up to 5 days 5o return the vehicle and thus is only day 3. | Read Full Review
    6/17/2021 12:00:00 AM | Google
  • ★★★★★ Monika
    Would not recommend. Awful customer service from everyone except Michelle who handles KBB sales. | Read Full Review
    6/17/2021 12:00:00 AM | Google
  • ★★★★★ Najmul Jabbar
    Andy was excellent in explaining what they were doing with the car. He was polite and very knowledgeable. He made the process very easy for me. Thank you. | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Becky Carron
    I bought a Lexus VW auto nation and it was the best experience I have ever had!!! My salesperson was Nairobi and my finance person was Aaron. They were never pushy and super helpful. I’m a 64 year old woman and I was very happy with my purchase. I will always go back to them if ever I need another car. | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Chandra Chambliss
    Asiel was outstanding! | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Nikole Flowers
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    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Cody Padgett
    The service I received when I purchased my Red Ford Ranger, was great. The sales women and Finance manager went above and beyond to get me into the truck. And I drove off the lot with it. My issue is the third party detailing team. They did not clean my truck well at all. In fact, they smeared armor all on the paint, and the wind | Read Full Review
    6/16/2021 12:00:00 AM | Google
  • ★★★★★ Santi Barroso
    Had vehicle serviced and was happy with my experience. | Read Full Review
    6/13/2021 12:00:00 AM | Google
  • ★★★★★ Samantha Frazier
    20K miles in and the service department is still awesome! In and out, no hassle! | Read Full Review
    6/10/2021 12:00:00 AM | Google
  • ★★★★★ Kristie Knopp
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    6/10/2021 12:00:00 AM | Google
  • ★★★★★ daniel pujada
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    6/10/2021 12:00:00 AM | Google
  • ★★★★★ Pat Leach
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    6/10/2021 12:00:00 AM | Google
  • ★★★★★ Thabit Almateen
    This was my first time buying a car fro an actual certified dealer and I can honestly say that it was a great experience my sales rep was very friendly and helpful. They helped me finance and purchase the vehicle with no hassle and the process did not take as long as I thought it would. Would definitely refer friends and fam. | Read Full Review
    6/9/2021 12:00:00 AM | Google
  • ★★★★★ Shams Jooma
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    6/9/2021 12:00:00 AM | Google
  • ★★★★★ jilmarlys basile
    5 start rate, the best dealership in GA | Read Full Review
    6/8/2021 12:00:00 AM | Google
  • ★★★★★ Dan Ross
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    6/8/2021 12:00:00 AM | Google
  • ★★★★★ Darlene Driver
    Apparently VERY SHORT on help. Walked lot, then went inside no one around, no one at front desk. So I left!! | Read Full Review
    6/8/2021 12:00:00 AM | Google
  • ★★★★★ Eboni Gomez
    My husband and I had an okay experience. We really liked our sales guy Asiel. He contacted me a day prior to our purchase when I inquired online about a specific model, and stayed in touch by making sure he knew exactly what we were looking for. Downside of this visit was that we inquired about a vehicle in which I provided the vin | Read Full Review
    6/6/2021 12:00:00 AM | Google
  • ★★★★★ Rafael Aguilar
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    6/5/2021 12:00:00 AM | Google
  • ★★★★★ Tawnie Hawkins
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    6/4/2021 12:00:00 AM | Google
  • ★★★★★ Alexander Dornbracht
    Good experience as always and great customer service! | Read Full Review
    6/3/2021 12:00:00 AM | Google
  • ★★★★★ Martin Hina
    Asiel was great help and very knowledgeable about the vehicles and got me in the perfect car. | Read Full Review
    6/3/2021 12:00:00 AM | Google
  • ★★★★★ Katrina G
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    6/3/2021 12:00:00 AM | Google
  • ★★★★★ MIKE G
    Had excellent service on recent visit for service on our 2015 Tiguan. Our service advisor, Andy, is great. He’s very helpful and responsive and we really appreciate it. Had several issues and everything was taken care of and car is running great again. | Read Full Review
    6/3/2021 12:00:00 AM | Google
  • ★★★★★ becca bell
    Love my car and the buying experience itself was fairly typical. Would have rated higher if the “detailing” of the car after purchase hadn’t been basically skipped. Received the car with no wiper fluid, 3/4 tank of gas, tire pressure sensor calibration not done, and had to call back in to get them to release the vehicle app registrat | Read Full Review
    6/2/2021 12:00:00 AM | Google
  • ★★★★★ Charlotte Lee
    This is the worst dealer. Save yourself some time and go somewhere else. They are eager to get a sale from you. Once it’s made they ghost you. They don’t do their job you have to constantly stay on top of them and remind them. 3-4 months later I’m still calling them to do what they should. And the car is brand new !!!! I love my c | Read Full Review
    6/2/2021 12:00:00 AM | Google
  • ★★★★★ Micah Bellomy
    They worked hard to give us a great deal! | Read Full Review
    6/1/2021 12:00:00 AM | Google
  • ★★★★★ edwin chiuz
    | Read Full Review
    6/1/2021 12:00:00 AM | Google
  • ★★★★★ brinson folds
    My experience was excellent. I was looking for car and Edward Nolan walked up to me and my friend and greeted us. He was real knowledgeable and honest with the questions I asked him. I would definitely do business with him and Auto Nation VW and The Mall of GA. | Read Full Review
    6/1/2021 12:00:00 AM | Google
  • ★★★★★ Matt McClure
    Overall good experience working with the folks at AutoNation Volkswagen. The team was professional and courteous and made the car buying process as painless as possible. Purchased a used car and they did a nice job cleaning it up, including the interior and exterior, so that we drove off the lot with a vehicle we felt good purchas | Read Full Review
    6/1/2021 12:00:00 AM | Google
  • ★★★★★ Jeff Potter
    We purchased the Truck and when we went to pick it up the detail department dis more damage than good. They did however fix the issues but not without wasting several hours of our time. When we finally got the truck picked up the battery was dead and i had to get a new battery and install it myself not the best service by far but t | Read Full Review
    6/1/2021 12:00:00 AM | Google
  • ★★★★★ Robert Buchwitz
    Gill was my salesperson and he provided an amazing experience. The whole process went very smooth. I highly recommend him if you are looking to buy! | Read Full Review
    5/28/2021 12:00:00 AM | Google
  • ★★★★★ brooklyn Jeter
    I had a great experience purchasing my new Volkswagen. Quentin, our salesperson, went over and beyond to help me find a car that I love. This also was the quickest car purchasing transaction that I’ve had. The finance department was extremely efficient. Very happy with my experience! | Read Full Review
    5/28/2021 12:00:00 AM | Google
  • ★★★★★ Cheryl Wyatt
    They were great here at Auto Nation and we're able to get us into our new VW Atlas at a reasonable mthly payment! Thank you Auto Nation?? | Read Full Review
    5/28/2021 12:00:00 AM | Google
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