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★★★★★ Jenny Hartnup

Mike was very nice. The service was fas6. Will use this location again | Read Full Review

5/25/2022 12:00:00 AM | Google

★★★★★ Rod Spake

Automatic transmission was acting up, sounded and felt like the fluid was low. Took it in for a flush and filter change. Tech found the oil cooler was leaking Pulled the cooler and replaced gaskets. So now my low oil problem is solved and the transmission should last a few more years. | Read Full Review

5/25/2022 12:00:00 AM | Google

★★★★★ JaVida Jones

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5/25/2022 12:00:00 AM | Google

★★★★★ John M.

Took my car in for diagnostics but it seems the mechanics aren't interested in their job. I could hear lots of hollering and laughing in the garage from the waiting room. Took two hours just to tell me what parts needed replacing. Oh, and the outlets in the waiting room are apparently broken, couldn't plug my charger in. | Read Full Review

5/25/2022 12:00:00 AM | Google

★★★★★ Tanja Indzic

Amos was so great, he knew everything about every car we looked at, he went above and beyond to help us buy our new car. He even delivered the car to our house at 12am. We will definitely come back. | Read Full Review

5/24/2022 12:00:00 AM | Google

★★★★★ Katie Branch

Had such a great experience at AutoNation Volkswagen mall of ga!!! Shawn was so amazing! He made sure I was getting everything I needed out of my new car! I went in looking at used cars and left with a 2022 Jetta!!! So so happy with my purchase! | Read Full Review

5/24/2022 12:00:00 AM | Google

★★★★★ Jodie Zeuke

Love my Taos. Service department is wonderful. | Read Full Review

5/23/2022 12:00:00 AM | Google

★★★★★ Sadia-Laurene Kennedy

James at the service desk was beyond amazing. He was attentive and went over and above to fit me in at the last minute on a busy Saturday and had everything done in under two hours. He was also very personable and overall made this a great visit! Thanks, James!!! He gets a 100 out of 10 from me! | Read Full Review

5/23/2022 12:00:00 AM | Google

★★★★★ Sam Shabbar

like the decoration.. its very cool | Read Full Review

5/23/2022 12:00:00 AM | Google

★★★★★ Kae Nashae

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5/22/2022 12:00:00 AM | Google

★★★★★ Diana Colon

Es el peor lugar para comprar un vehículo hace nueves meses compré un carro aquí y no lo e podido utilizar ya que desde que se compró a estado en la garantía y ellos no han querido responder con nada , dicen que van a responder y solo dicen que no se puede hacer nada ....el carro se compró el 26 de agostos y ya el 27 estaba en la gar | Read Full Review

5/22/2022 12:00:00 AM | Google

★★★★★ Darline Coleman

The salesman was courteous. He explained the cars in detail but was not pushy like most car salesmen, which is a turn off. | Read Full Review

5/21/2022 12:00:00 AM | Google

★★★★★ Staci Brooks

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5/19/2022 12:00:00 AM | Google

★★★★★ Tracy Winfrey

Attentive, polite, courteous, knowledgeable, personable, My service advisor James great customer service. I live in Fayetteville & yes I drive all the way to Buford. I pass 2 locations & they both are rude with poor customer service & mechanical service. You want quality for your Volkswagen go to AutoNation Mall of Georgia. | Read Full Review

5/19/2022 12:00:00 AM | Google

★★★★★ sia cofer

Lynette was awesome and made the selling experience incredibly easy! I will refer all of my family and friends to her for their car buying/selling needs! | Read Full Review

5/19/2022 12:00:00 AM | Google

★★★★★ Madeline Knickel

I purchased a new Volkswagen Tiguan this week! I needed a replacement for my Jetta that was totaled in a car accident, and my salesperson, Ena, helped me find the perfect car. We were lucky to find exactly what I wanted in the back lot - I signed right after the test drive. Great experience and outstanding customer service. Thank you | Read Full Review

5/17/2022 12:00:00 AM | Google

★★★★★ Jackie Tchang

Go look for Michelle. She is the absolute best!! | Read Full Review

5/17/2022 12:00:00 AM | Google

★★★★★ Larry Golden

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5/17/2022 12:00:00 AM | Google

★★★★★ D Argento

Great experience buying a car at AutoNation Volkswagen Mall of Georgia. The experience was simple, hassle free and relatively fast. There was no high pressure sales and everything was straightforward. The salesman Ena was professional, helpful and I appreciated that he respected my "bottom line" approach to car buying. I would re | Read Full Review

5/17/2022 12:00:00 AM | Google

★★★★★ Taylor Dempsey

AutoNation VW at the Mall of Ga was wonderful to us during our recent experience. We traded in our Tiguan for an Atlas, and their team made it such a smooth transition. James and Amos were the biggest help. They both worked with us on getting the best trade in value for my car, as well as doing everything they could to get our new ca | Read Full Review

5/17/2022 12:00:00 AM | Google

★★★★★ Odell Green

Going to AutoNation Volkswagen Mall of Georgia is like going to a 5 star restaurant in my book. The service is impeccable, the staff is very respectful and welcoming; most importantly, the mechanics are thorough and knowledgeable. There is no need to return for service because the issue is always resolved on the first trip. Your time | Read Full Review

5/16/2022 12:00:00 AM | Google

★★★★★ laura williams

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5/16/2022 12:00:00 AM | Google

★★★★★ Eminelrris Martinez

Customer service at the time of servicing the car is impeccable | Read Full Review

5/15/2022 12:00:00 AM | Google

★★★★★ Marty Smallwood

Great experience, Would recommend Auto Nation VW Mall of Georgia. | Read Full Review

5/14/2022 12:00:00 AM | Google

★★★★★ Patricia Mitchell

I been with this dealership service center for a few years now. Always great customer service experience! They're knowledgeable, friendly and attentive to my service needs every time. | Read Full Review

5/14/2022 12:00:00 AM | Google

★★★★★ Carl Ogletree

The staff is always pleasant and professional. The technicians do an outstanding job and the work is high quality. Thank you, Thank you, Thank you! | Read Full Review

5/12/2022 12:00:00 AM | Google

★★★★★ RGE Arrow

One of the only car dealerships that actually sells cars at sticker price. Amos was great! He was a little busy at times but it’s understandable. Getting into finance took a bit of time as well. Make sure you have at least 3 hours planned out for it, it may even take 2 days. All nice people though. Very genuine | Read Full Review

5/12/2022 12:00:00 AM | Google

★★★★★ Da An

Great vehicle purchase | Read Full Review

5/12/2022 12:00:00 AM | Google

★★★★★ XAVIER MILLER

Mr. So was the greatest. He had all of my information ready for me when I got there. | Read Full Review

5/12/2022 12:00:00 AM | Google

★★★★★ Robert Maffeo

Very nice, helpful people. | Read Full Review

5/12/2022 12:00:00 AM | Google

★★★★★ Sam Jones

Good luck trying to get an appointment here. Almost a month wait just to get an oil change!?! Ridiculous! | Read Full Review

5/12/2022 12:00:00 AM | Google

★★★★★ Dohyun Im

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5/11/2022 12:00:00 AM | Google

★★★★★ Marcelo Miranda

I took my car for the 10k revision. Everything worked as expected. They did not try to sell me lots of other services. Services were scheduled and last less than two hours. I definitely recommend. | Read Full Review

5/9/2022 12:00:00 AM | Google

★★★★★ Mitesh M

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5/9/2022 12:00:00 AM | Google

★★★★★ Tyler Hudson

Purchased a new Tiguan and absolutely LOVE it! I wasn’t sure I made the right decision at first but it was just me 2nd guessing myself. Only other car I would want is an SEL model. As far as my experience, it was just ok. Nothing to make me not want to refer friends but at the same time nothing made me want to either. It was just ok. | Read Full Review

5/9/2022 12:00:00 AM | Google

★★★★★ Carlos Ruiz

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5/8/2022 12:00:00 AM | Google

★★★★★ Marshall Hawkes

Worked with Marc to purchase a Atlas Cross Sport. He was great to work with. Knowlegable about the vehicle and the options and let me go at my own speed. It was great working with Marc, and I would recommend him to anyone. | Read Full Review

5/8/2022 12:00:00 AM | Google

★★★★★ Afnan Ali

Roby was excellent, found me exactly the car I was looking for. Very upfront and transparent about the whole process. Finance department was smooth and overall, a pleasant experience. This is our second time here and has been a great experience all around. 5/5 stars for the overall process. Thanks all! | Read Full Review

5/6/2022 12:00:00 AM | Google

★★★★★ Donald Price

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5/5/2022 12:00:00 AM | Google

★★★★★ Scott Newman

Roxana was terrific. Easy to work with, I was in and out of the dealership in less than 45minutes. Very nice. Will definitely buy from her again. | Read Full Review

5/5/2022 12:00:00 AM | Google

★★★★★ PM P

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5/4/2022 12:00:00 AM | Google

★★★★★ Judith Wash2

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5/2/2022 12:00:00 AM | Google

★★★★★ Lynette Wheeler

Marsha service representative Mike Richter service advisor and Isaac service tech really went above and beyond to take care of my car great service here will be back. | Read Full Review

5/2/2022 12:00:00 AM | Google

★★★★★ Donna Clark

Chris So was the best sales guy we have ever had the pleasure of working with! He was very professional, detailed, and a delight to go through the entire process with. | Read Full Review

5/2/2022 12:00:00 AM | Google

★★★★★ Armin Bajraktarevic

Mike in Service this past weekend was awesome. I was in and out less then 2 hours. Top notch as always! | Read Full Review

5/2/2022 12:00:00 AM | Google

★★★★★ Mike Lewis

Lynette Wheeler provided excellent customer service. | Read Full Review

5/2/2022 12:00:00 AM | Google

★★★★★ Mitesh M

They hand up call on you and never calls back. Worst customer service ever seen. | Read Full Review

5/2/2022 12:00:00 AM | Google

★★★★★ Jabrittany Godfrey

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5/1/2022 12:00:00 AM | Google

★★★★★ Lisa Lane

Service department was great. James and Matt took great care of us. They kept us up to date on how our service was going and we felt comfortable that everything was done right. | Read Full Review

5/1/2022 12:00:00 AM | Google

★★★★★ Cameron Neilson

They made purchasing a car easy with good customer service, would use them again if in the search for another car. | Read Full Review

5/1/2022 12:00:00 AM | Google

★★★★★ Joshua Lill

A few things about my experience First off, Amos was amazing, this is not a knock on him as a salesman. He was knowledge and the nicest guy ever. However, their online Trade-In Calculator is apparently a scam to get you in the door. Their online calculator ‘appraised’ our car significantly less than what was offered. It valued our c | Read Full Review

5/1/2022 12:00:00 AM | Google

★★★★★ Nicholas Yu

great service. personable. | Read Full Review

4/28/2022 12:00:00 AM | Google

★★★★★ Yeah Buddy

Friendly great customer service | Read Full Review

4/28/2022 12:00:00 AM | Google

★★★★★ marsha bailey

Great experience. Techs were knowledgeable and professional. | Read Full Review

4/28/2022 12:00:00 AM | Google

★★★★★ Adyss Aldana

the staff is kind and efficient. | Read Full Review

4/27/2022 12:00:00 AM | Google

★★★★★ Roger I

Second used car purchased from here! Michelle was excellent to work with. Both cars we have enjoyed very much! | Read Full Review

4/24/2022 12:00:00 AM | Google

★★★★★ Nayiby Scott

The guys went above and beyond to ensure that I was satisfied with the work. | Read Full Review

4/24/2022 12:00:00 AM | Google

★★★★★ Elizabeth Lineberry

Excellent Service. My husband and I needed to trade in my older model VW Atlas for a newer one. We were worried about the typical “car dealership” experience. We were pleased that they were straight shooting and worked fairly with us. Aja was excellent to work with, both professional and kind. James, who made the final purchase price | Read Full Review

4/24/2022 12:00:00 AM | Google

★★★★★ Logan Wood

They will take good care of you but don't expect it to be cheap. VWs are expensive to maintain in the US. Don't buy one if you can't afford the maintenance. But these fellas can do just about anything for you repair wise. They have great technicians and service advisors. Y'all drive safe out there. | Read Full Review

4/23/2022 12:00:00 AM | Google

★★★★★ Neil Gregerson

I had an excellent experience. My wife and I were very pleased with our sales associate Amos. He was very friendly and made us feel comfortable. He took time with us and answered all of our questions. He represented your dealership well and we were happy he was our salesman. | Read Full Review

4/22/2022 12:00:00 AM | Google

★★★★★ Amber Clark

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4/22/2022 12:00:00 AM | Google

★★★★★ Tiffany Morgan

If I could give more than five stars, I would. The salesman I had, Nirobey, took time to find the car I wanted. He made sure I would be getting a good deal. The atmosphere makes the experience of buying a car a lot less stressful. Even the financial department ensure you are comfortable with your purchase of a car on their Volkswagen | Read Full Review

4/22/2022 12:00:00 AM | Google

★★★★★ cara hrdlicka

AVOID THIS DEALER/SERVICE Bought a vehicle and it has been nothing but trouble. It's been in the shop 5 times in the past year and each time this service center has taken over a week to return the vehicle. They never return our calls and we get put on hold for long periods of time when trying to check the status of our vehicle. They | Read Full Review

4/22/2022 12:00:00 AM | Google

★★★★★ Donald DeHaven

We own a VW Atlasthat has had the recall gremlin. The staff is still professional in dealing with the customers and took care of us while our car was with them for 10 weeks. The car has been serviced by them before and we will continue to go back | Read Full Review

4/21/2022 12:00:00 AM | Google

★★★★★ Goran Handac

I appreciate expeditious service and friendly attitude of VW service advisors I have been working with for many years now. Genuine service with total care is a basic premise here. | Read Full Review

4/21/2022 12:00:00 AM | Google

★★★★★ Ayanna McFerrin

I had my first oil change yesterday James was awesome!! Definitely had a great experience. The wait was really long, but other than that no complaints! | Read Full Review

4/21/2022 12:00:00 AM | Google

★★★★★ Jeff Roland

Great service. No problem at all. Was great to work with. | Read Full Review

4/20/2022 12:00:00 AM | Google

★★★★★ Bobby Amrozowicz

I had a great experience from the evaluation of my trade-in to selecting a vehicle to finalizing the deal to driving out a 2022 Tiguan. | Read Full Review

4/18/2022 12:00:00 AM | Google

★★★★★ Monica Birch

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4/18/2022 12:00:00 AM | Google

★★★★★ David Quigg

$111 for an oil change on a Jetta is outrageous. | Read Full Review

4/18/2022 12:00:00 AM | Google

★★★★★ andrea mercado

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4/16/2022 12:00:00 AM | Google

★★★★★ Bill Hunt

I have purchased 2 vehicles from AutoNation VW and both experiences were great! This third experience was with the service department and it was equally great! James and the staff kept me informed on the progress of my car and did not tack on unnecessary work. They did every thing they could to make sure I left there happy! I would h | Read Full Review

4/13/2022 12:00:00 AM | Google

★★★★★ mike khadem

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4/13/2022 12:00:00 AM | Google

★★★★★ Brenda Stokes

My 2013 EOS is out of warranty and beginning to need replacement of the usual parts that wear out. I want to maintain my little red convertible in tip-top condition and keep it on the road for a long time. The service department at Mall of GA AutoNation will always get my business. The reps are courteous and friendly and the crew | Read Full Review

4/13/2022 12:00:00 AM | Google

★★★★★ Linda T

They made us play games 5 times then I gave them an ultimatum got the car deal they have not called me yet the finance in messed up all my paperwork Volkswagen will not do business with them again | Read Full Review

4/13/2022 12:00:00 AM | Google

★★★★★ Mallery Freeman

The people were prompt and easy to work with. They were also very accommodating to my needs. They worked swiftly and diligently to get the necessary repairs done to my car! | Read Full Review

4/12/2022 12:00:00 AM | Google

★★★★★ Nyjah Banks

I love getting my car serviced here because I always feel my car is getting taken care of properly and the workers. I truly loved meeting James Cumbie in which he is more my service advisor . He helped me with everything I needed, kept me updated with my car, and even helped make my payment not be so expensive. No one likes to wait t | Read Full Review

4/12/2022 12:00:00 AM | Google

★★★★★ Vincent Laforte

Although I was disappointed that my new vehicle had issues that necessitated extensive repair, I was provided with comparable transportation throughout the process. Service representatives communicated well and were very professional. | Read Full Review

4/11/2022 12:00:00 AM | Google

★★★★★ Stephanie Shaw

Service department is exceptional! | Read Full Review

4/11/2022 12:00:00 AM | Google

★★★★★ Bilqiys Muhammad

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4/11/2022 12:00:00 AM | Google

★★★★★ Corinthian Parsons

Shawn was the best guy for job. Ask for Shawn, you won't be disappointed. | Read Full Review

4/10/2022 12:00:00 AM | Google

★★★★★ Chantell Wall

SHAWN DAVIS the absolute and best salesman I've ever dealt with. He was attentive, he listened and he was a genuinely kind person. Shawn was highly professional. If you want to buy sale or trade Shawn is definitely the guy you need to ask for. | Read Full Review

4/10/2022 12:00:00 AM | Google

★★★★★ Jon Webster

I had a wonderful experience at AN VW! Niroby was very quick, polite, and gave me the deal I wanted. Excellent experience! | Read Full Review

4/9/2022 12:00:00 AM | Google

★★★★★ Madison Daniels

Travis was a great sales person. The customer service here is wonderful. | Read Full Review

4/8/2022 12:00:00 AM | Google

★★★★★ Lisa Grant-Brown

We have been to several dealerships in the past few weeks and when we arrived here we were greeted by Roby. He made our car buying process easy and seamless, can’t recommend him enough! | Read Full Review

4/6/2022 12:00:00 AM | Google

★★★★★ Jeremy Reid

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4/6/2022 12:00:00 AM | Google

★★★★★ Paul Wolf

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4/6/2022 12:00:00 AM | Google

★★★★★ nero952

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4/5/2022 12:00:00 AM | Google

★★★★★ Marc Forman

Excellent experience, easy to set appointment, got my car in the shop within minutes of arrival and was back on the road in an hour. Forbes the service advisor was great! | Read Full Review

4/5/2022 12:00:00 AM | Google

★★★★★ y o

They are kind. on schedule | Read Full Review

4/5/2022 12:00:00 AM | Google

★★★★★ Staci Tebbetts

I love my new 2022 Tiguan! Niroby Dingle was our sales associate and he was amazing!!! He was incredibly helpful and kind. Jennifer was our Financial Manager and she was so helpful as well. I highly recommend working with them. I did have a bad experience on my first visit with the original sales manager. He was overwhelming, overly | Read Full Review

4/5/2022 12:00:00 AM | Google

★★★★★ Rhonda Wilson

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4/5/2022 12:00:00 AM | Google

★★★★★ Debi Suarez

Great experience. No high pressure from the salesman (Niroby) trying to sell a car. Will definitely go back when I decide to buy. | Read Full Review

4/3/2022 12:00:00 AM | Google

★★★★★ Alexis Moore

My experience was nothing short of incredible. My sales agent was very responsive and knowledgeable. Within 24 hours of contact my new car was in my driveway. Everyone at the dealership that I interacted with from sales, finance was pleasant and friendly. | Read Full Review

4/2/2022 12:00:00 AM | Google

★★★★★ Christina Gratia

I bought the 2021 VW Jetta SE new car Before I visited several dealers to find a new car but there was no car what I want to. but this dealer has what I want to and sold me with MSRP price. it's what I bought this car. | Read Full Review

4/2/2022 12:00:00 AM | Google

★★★★★ Robert Miller

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3/31/2022 12:00:00 AM | Google

★★★★★ Alyssa Cain

First time buying a car from a dealership and Travis was my salesman and he was amazing! Made the whole process less intimidating and more enjoyable! | Read Full Review

3/31/2022 12:00:00 AM | Google

★★★★★ Jeremy Madden

Niroby did everything we aske of him and was very helpful to us in purchasing a vehicle. | Read Full Review

3/30/2022 12:00:00 AM | Google

★★★★★ Ian Farnsworth

big car fix my car thanks volks wagon | Read Full Review

3/29/2022 12:00:00 AM | Google

★★★★★ Terence Page

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3/28/2022 12:00:00 AM | Google

★★★★★ Winston Kimmel

The AutoNation Volkwagen at the Mall of Georgia is wonderful! I purchased a brand new VW in the summer of 2021 and they were incredibly helpful for the entire process. I cannot recommend them enough | Read Full Review

3/28/2022 12:00:00 AM | Google

★★★★★ Marilu Gonzalez

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3/28/2022 12:00:00 AM | Google

★★★★★ Ricardo Montoya

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3/28/2022 12:00:00 AM | Google

★★★★★ ashley skalko

Matt was incredibly helpful when I dropped my car off for service. He provided thorough communication throughout the appointment. I will definitely bring my car back to be serviced. | Read Full Review

3/28/2022 12:00:00 AM | Google

★★★★★ Catherine Bolaños

Zero stars. My front airbags were disabled back in October 2021. I called to make an appointment, and they will not see my car until November. After they confirmed the airbags were disabled in November they said they would have to order a part to fix them. This part did not come in until March 2022., after I had to call VW custome | Read Full Review

3/28/2022 12:00:00 AM | Google

★★★★★ C Wooten

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3/27/2022 12:00:00 AM | Google

★★★★★ Robert Carlyle

Went in for 20K service. Everyone was very professional and courteous. | Read Full Review

3/25/2022 12:00:00 AM | Google

★★★★★ Michele Mobley

Ena and Jason were phenomenal, they worked hard to ensure that I purchased the best car to fit my needs. I'm so happy with my 2022 Tiguan SE! | Read Full Review

3/25/2022 12:00:00 AM | Google

★★★★★ Philip Jackson

Service turned out well after the third time, however the communication was horrible.. after not being able to reach anyone for several days and not having my voicemails returned I ask to speak to the service manager.. I got Matt Williams, the worst most hateful and disrespectful person I ever had to deal with.. He made excuses for t | Read Full Review

3/25/2022 12:00:00 AM | Google

★★★★★ Russell Allred

I had a wonderful experience so far. There are a couple of issues about the car that need to be handled(shallow scratches on door we didn't see prior to buying car). As long as this is handled like they said it would be I am very satisfied. Jewel was great to deal with and the process was easy. They have a unique show room that ja | Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ Donn Lucero

Aja my sales consultant was amazing in finding my corvette! The sales manager James Bilello was awesome as well and Jessica Slaughter the finance manager was amazing! Great Communication from the start to the end! | Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ Lubna Erakat

The best car purchase experience ever! If you’re looking for a used car of any type, this is your DESTINATION. Travis Reed went above and beyond to find me the cleanest, lowest in mileage and most affordable Tahoe out there. He looked in every one of their stores nationwide till he found what exactly I was looking for. He is Very kn | Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ Edward Matos

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3/23/2022 12:00:00 AM | Google

★★★★★ Naeshia Monet TV

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3/22/2022 12:00:00 AM | Google

★★★★★ Rachel

Always been real friendly and upfront about what to expect when I come in. Service advisor Mike did a great job keeping me informed about what was going on with my car through the process and was spot on with estimate when it will be ready. Love that they offer complimentary shuttle to the mall which can give you something to do whil | Read Full Review

3/22/2022 12:00:00 AM | Google

★★★★★ eric brown

Great experience. | Read Full Review

3/22/2022 12:00:00 AM | Google

★★★★★ Jabrittany G

Lynette is the best! She really went out of her way to assist me. I’ll recommend this dealer to anyone because of her. Thank you Lynette and Autonation Buford VW! | Read Full Review

3/22/2022 12:00:00 AM | Google

★★★★★ Centro Una Vida

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3/22/2022 12:00:00 AM | Google

★★★★★ Chris Casey

I have bought 4 vehicles from here in the last few years we seem to be a VW family and I'm good with that. The service Tech that I dealt with for this service was very respectable and eager to help with my service as well as any issues I have been having. The only issue was the service department was not prepared to install a car-net | Read Full Review

3/22/2022 12:00:00 AM | Google

★★★★★ Christopher Hester

Awesome car buying experience! | Read Full Review

3/20/2022 12:00:00 AM | Google

★★★★★ Sylvia guzman

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3/20/2022 12:00:00 AM | Google

★★★★★ James Adams

Purchased a 2013 Ford Explorer from them in October of 2021 and had issues from day one February of 2022 and 3500 miles later transmission went. DONT BUY A CAR FROM THEM HORRIBLE SERVICE DEPARTMENT AND SALES. | Read Full Review

3/20/2022 12:00:00 AM | Google

★★★★★ Donna Conner

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3/17/2022 12:00:00 AM | Google

★★★★★ Bailee Hill

Chris is absolutely phenomenal- he was honest, urgent, and got us exactly what we needed. Best salesperson we have ever worked with by miles. Go here and ask for Chris So for your next vehicle purchase!!! He is the BEST OF THE BEST! | Read Full Review

3/16/2022 12:00:00 AM | Google

★★★★★ Lindy Stovall

Niroby was very professional and patient with me. He made sure I was happy and everything worked out with my trade in. Very customer friendly | Read Full Review

3/16/2022 12:00:00 AM | Google

★★★★★ Amanda Phillips

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3/16/2022 12:00:00 AM | Google

★★★★★ Mariela Torres

I had a great experience at this dealership. Lynette the salesperson was super helpful in getting me the suv that fit my family perfectly. The price was great and they were able to get me a good interest rate deal on my vehicle. I would definitely recommend doing business here. I was in and out quickly. | Read Full Review

3/16/2022 12:00:00 AM | Google

★★★★★ Brittany Williams McKensey

Great people and great cars! | Read Full Review

3/16/2022 12:00:00 AM | Google

★★★★★ Alejandro Amar

Yesterday I had to pick up my car that was in the service for quite a long time after a an engine replacement. Everything was good luckily and Ziad was so kind. Thanks | Read Full Review

3/16/2022 12:00:00 AM | Google

★★★★★ Alex Murray

Best car buying experience ever. Niroby and the finance manager we both great. They are upfront and honest about everything, very patient with my wife and I. I would give 6 stars if I could. | Read Full Review

3/15/2022 12:00:00 AM | Google

★★★★★ Camp 1nite Tavares

Mark is the best person on the floor, look for him????. Luis the manager makes all smoth and easy for the costumer ????. Robert from the finance team department did a perfect job whit our paper work . Great Team work ?? ?? ?? ?? | Read Full Review

3/15/2022 12:00:00 AM | Google

★★★★★ Janice Damiani

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3/14/2022 12:00:00 AM | Google

★★★★★ Centro Una Vida

Nice place, friendly and patient with good service specially Salesperson Asiel !! Great job ?? | Read Full Review

3/13/2022 12:00:00 AM | Google

★★★★★ Justin Mun

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3/12/2022 12:00:00 AM | Google

★★★★★ pedro trujillo

Exelente diller | Read Full Review

3/11/2022 12:00:00 AM | Google

★★★★★ Christina Castillo

I started a KBB cash offer for my vehicle. Participating dealerships would reach out. Nalley mall of ga Volkswagen communicated thru email they were interested in buying my vehicle. Scheduled an appointment but the impression was that they were not interested in the kbb offer unless I trade and purchase from them. You hear the storie | Read Full Review

3/10/2022 12:00:00 AM | Google

★★★★★ Kalis Recovery

Where do I start? Oh I know! The entire staff.specials shout out to Sead in service he totally rocks and makes like at VW way more better for me. Shout out to Wes in service to making it a memorable experience. Shout out to my sweet heart who works in the service departments she answers the phones and set apt She’s never seen but she | Read Full Review

3/8/2022 12:00:00 AM | Google

★★★★★ james chasarik

I always have great service when i come here. Thry are usually able to get the job done quickly and get you on your way! | Read Full Review

3/7/2022 12:00:00 AM | Google

★★★★★ Tia Herring

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3/7/2022 12:00:00 AM | Google

★★★★★ Ted Herr

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3/7/2022 12:00:00 AM | Google

★★★★★ Carolyn Moss

We have been a VW family for many, many years now and have ALWAYS taken our cars to VW in Buford. If you are going for something simple, an oil change, etc... service is good but BEWARE! I just took my Touareg in last week for a brake job and was told that the front and rear rotors and pads needed to be replaced to the tune of appr | Read Full Review

3/6/2022 12:00:00 AM | Google

★★★★★ James English

I took my vehicle to Auto Nation VW ,for a oil change. MIKE my new service guy took great care of me he informed me of the 3 recalls and, that he would take care of the issues . Let me not forget that they fixed my power ports for free. Auto Nation did an inspection, and told me of the air filter,and breaking fluid. That those wher | Read Full Review

3/3/2022 12:00:00 AM | Google

★★★★★ Adyss Aldana

the staff is kind and efficient. | Read Full Review

3/3/2022 12:00:00 AM | Google

★★★★★ nam kim

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3/2/2022 12:00:00 AM | Google

★★★★★ Wilson Correia

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3/1/2022 12:00:00 AM | Google

★★★★★ Tanner Hawkins

I had a great experience buying my 2022 VW Taos! Kenny, the Sales Associate was very thorough and helped me a lot! Also, the girl in finance taught me so much! They have a great crew working at VW Auto Nation at the Mall of Georgia | Read Full Review

2/28/2022 12:00:00 AM | Google

★★★★★ Part_time_trvler

Excellent customer service! | Read Full Review

2/28/2022 12:00:00 AM | Google

★★★★★ Danielle santerre

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2/28/2022 12:00:00 AM | Google

★★★★★ Nan Collins

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2/27/2022 12:00:00 AM | Google

★★★★★ Brandon Kai

The customer service here at Volkswagen AutoNation was absolutely amazing. Niroby was such a great help from start to finish! My fiancé and I got into two brand new vehicles with all intentions of getting one. James was a great help and also Aaron! Highly recommend this dealership and those amazing people! | Read Full Review

2/27/2022 12:00:00 AM | Google

★★★★★ Takisha Goodwin

Niroby was my salesman at VW Mall of Georgia. Niroby provided me with excellent customer service. He was very attentive to all my needs and concerns about my car buying experience. He found me the exact vehicle I wanted and within my price range. My purchase was a smooth process from start to finish. I would highly recommend Niroby | Read Full Review

2/27/2022 12:00:00 AM | Google

★★★★★ Paula Padaratz

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2/23/2022 12:00:00 AM | Google

★★★★★ baekuen lee

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2/22/2022 12:00:00 AM | Google

★★★★★ Amy Evans

Ena was great! We were traveling from out of state and he arranged everything ahead of time so the transaction was smooth and quick. Dealership itself is beautiful on the inside! Not a bad place to hang out for a few hours while waiting. Would buy from them again. | Read Full Review

2/21/2022 12:00:00 AM | Google

★★★★★ Billy Findlay

Great experience with this dealership | Read Full Review

2/21/2022 12:00:00 AM | Google

★★★★★ Joey Braymiller

They were very nice and tried to have everything filled out and done in a timely fashion. | Read Full Review

2/19/2022 12:00:00 AM | Google

★★★★★ Angel Young

Had the BEST first time car buying experience. Roby, James, and Aaron were all great and very communicative throughout the process of waiting for my new Taos to get in. Travis, Mark and Jay were helpful as well! Great knowledgeable team and customer service was exceptional! Really grateful for such an easy experience and the care the | Read Full Review

2/19/2022 12:00:00 AM | Google

★★★★★ Mary Kate Sims

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2/17/2022 12:00:00 AM | Google

★★★★★ Ayana Zanae

If you’re looking for Excellence, they Mastered it!! This was my first time buying a new car on my own and the experience was fast and painless!! My sales associate and financial consultant were absolutely hilarious and made the process fun!! I hope everyone gets the opportunity to experience a sales experience like the one I had. | Read Full Review

2/17/2022 12:00:00 AM | Google

★★★★★ Leontyne Browley

Great customer service! | Read Full Review

2/17/2022 12:00:00 AM | Google

★★★★★ Michael Jay Aderhold

Matt Williams was my go-to service advisor at AutoNation back when it was Guenther VW. He left for a while but is now back as the Service Manager. He always took excellent care of all my VWs, and now that he's in charge, his group of service advisors and service technicians have followed his lead. I'd like to give a shoutout to Mike | Read Full Review

2/13/2022 12:00:00 AM | Google

★★★★★ Cyle Brunet

We purchased an Atlas a few years ago from AutoNation. We’ve been very happy with their customer service. Any time we have a question or concern the staff is very helpful and knowledgeable. We send our family and friends there all the time! | Read Full Review

2/11/2022 12:00:00 AM | Google

★★★★★ Calvin J.C Head

Trying to get a hold of someone in finance is crazy I’ve called left messages and no one will call me back I have been trying for 3 weeks now. | Read Full Review

2/11/2022 12:00:00 AM | Google

★★★★★ stewart carr

I had a great experience with the dealership and Jewel. It was a quick and hassle-free process. I saw the car online, sent an email, got my questions answered quickly and made the appointment to buy the car. Quick and easy without the high-pressure approach. | Read Full Review

2/10/2022 12:00:00 AM | Google

★★★★★ Tomi Komolafe

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2/10/2022 12:00:00 AM | Google

★★★★★ Ronald Sparks,PE

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2/10/2022 12:00:00 AM | Google

★★★★★ J Reeves

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2/10/2022 12:00:00 AM | Google

★★★★★ Rodney Wilson

I greatly enjoyed my first service visit with VW Autonation….they did everything I requested and turned off all service lights. My GTI is back to the grind. | Read Full Review

2/8/2022 12:00:00 AM | Google

★★★★★ Mohammed Muhibullah

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2/8/2022 12:00:00 AM | Google

★★★★★ Martin Camlic

Travis really helped me when I was in a pinch and that made it an amazing experience. Him and the people he was working with made sure I left with what I needed that day. Also, I dig the hippie vibes of the store | Read Full Review

2/8/2022 12:00:00 AM | Google

★★★★★ Jennifer Schrepple

Best service staff since Gunther! I always request Sead or Mike. They are friendly and work to make sure you are taken care of. Yes, there is a long wait for appointments but in a world like today, that is now standard. Especially since they closed down the Athens dealership, it is understandable. | Read Full Review

2/8/2022 12:00:00 AM | Google

★★★★★ Delorian Mateas

My advisor Mike Richter always takes awesome care of me. | Read Full Review

2/8/2022 12:00:00 AM | Google

★★★★★ teo ghiurau

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2/3/2022 12:00:00 AM | Google

★★★★★ Star Minor

Great customer service. I go out of my way to get work done here instead of the dealership that's a mile away from my home. | Read Full Review

2/3/2022 12:00:00 AM | Google

★★★★★ Alexander Seo

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2/3/2022 12:00:00 AM | Google

★★★★★ Ilde Robles

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2/2/2022 12:00:00 AM | Google

★★★★★ Madi Farley

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2/2/2022 12:00:00 AM | Google

★★★★★ melvin johnson

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1/31/2022 12:00:00 AM | Google

★★★★★ Lisa Robin

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1/31/2022 12:00:00 AM | Google

★★★★★ Chad Watson

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1/31/2022 12:00:00 AM | Google

★★★★★ Nina Maggio

I just got a new car from the auto nation Volkswagen near mall of Georgia and I had amazing help from Shawn Davis , if your going to get a car I would definitely ask him to help you out ! He was super nice and helped me get the best deal | Read Full Review

1/30/2022 12:00:00 AM | Google

★★★★★ Jason Gajda

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1/28/2022 12:00:00 AM | Google

★★★★★ karen bailey

Our car buying experience was really great our salesman was actually caring and wanted us get our vehicle .it was a pleasant experience .amazing !!!!thanks to all the nice people at autonation mall of ga vw. You are the best ! Sincerly karen bailey and kenneth curfman | Read Full Review

1/27/2022 12:00:00 AM | Google

★★★★★ Eric Shumake

Went in for basic service, was completed on time. Nothing special or above average. Asked if the service included checking all fluids was told yes. Washer fluid was left empty. | Read Full Review

1/27/2022 12:00:00 AM | Google

★★★★★ Bulent Gunduz

My appoinment was on 30th of December 2021 with EPC light on, on my dashboard. In the past one month, my car went back to the service three times with the same issue and one of them was on a tow truck. Today was the 9th day over the third time leaving my car. My car is still at the dealer, they have not said anything about what the i | Read Full Review

1/27/2022 12:00:00 AM | Google

★★★★★ Moreau Family

This was by far the easiest car shopping experience! Thankful for our sales consultant Chris So - he was extremely knowledgeable, went above and beyond to make sure we were satisfied. The Sales Mgr Lewis and Finance Mgr. Jessica were amazing as well. Definitely coming back for my next vehicle! | Read Full Review

1/25/2022 12:00:00 AM | Google

★★★★★ Ana Haywood

I liked the customer service and above all that, the reminders, I’m a distracted person , thank you for you good service | Read Full Review

1/25/2022 12:00:00 AM | Google

★★★★★ Julia Steine

Had such a great experiencing purchasing my new car here a couple weeks ago. Everyone was so welcoming and patient during the process. Never once felt pushed to purchase anything. They really made everything a breeze. | Read Full Review

1/24/2022 12:00:00 AM | Google

★★★★★ An Hoang

Stopped by Volkswagen today to get an estimate for my Jetta Sportwagen. Aja was able to help me with the process from start to finish. Aja and the team here made sure I got the best value for my vehicle. The experience was good and I didn't have to wait long to get an offer I was happy with. Would definitely recommend stopping by her | Read Full Review

1/24/2022 12:00:00 AM | Google

★★★★★ Duane Beers

Car was fixed to our standards. The bad thing about this dealer is trying to get ahold of someone to talk to. I called seven times to finally get ahold of a person to talk to about my car. Automation is good but you need to have a person available to take calls when your advisor is not available Place is very costly | Read Full Review

1/21/2022 12:00:00 AM | Google

★★★★★ kenny curfman

Good service | Read Full Review

1/20/2022 12:00:00 AM | Google

★★★★★ Jemila Ward

Asiel and his manager were thee best, they had everything ready for me when I arrived. I am so grateful for the honest assistance they provided. Asiel found me exactly what I was looking for, and did his best to get me that exact car. I would recommend them 100% | Read Full Review

1/19/2022 12:00:00 AM | Google

★★★★★ SB H

What Others Say Chris was fantastic to deal with. He was honest, not pushy, and kind. Communication was great and he went above and beyond to work with us. If you are in the market for a VW or a used vehicle- please consider asking for Chris. We will come back specifically for him in the future. | Read Full Review

1/19/2022 12:00:00 AM | Google

★★★★★ Verified Sv

My mom purchased a Passat tdi for me for my bday and it has literally been trouble ever since getting it. First day getting it I drove and couldn't go above 50 mph and they gave me a loaner to give them time to ix whatever it was and you would think they would've handled that before selling it. Then the plastic on the bottom of the | Read Full Review

1/18/2022 12:00:00 AM | Google

★★★★★ ???

I have experienced beyond buying a car. Their service have been awesome and kind. I recommend you to buy cars here. | Read Full Review

1/14/2022 12:00:00 AM | Google

★★★★★ Kay Whitley

Best repair service experience ever | Read Full Review

1/14/2022 12:00:00 AM | Google

★★★★★ Louis Jacobs

Chris was very professional and helpful very good experience | Read Full Review

1/13/2022 12:00:00 AM | Google

★★★★★ Chris Miller

Service was quick but annoying how dealers always want to buy your car back when you take it in for service. | Read Full Review

1/13/2022 12:00:00 AM | Google

★★★★★ SukHee Lee

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1/13/2022 12:00:00 AM | Google

★★★★★ Queenie Lin

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1/11/2022 12:00:00 AM | Google

★★★★★ Edder Morales

In this crazy market days with so many things happening around the vehicles the last thing that you need is someone (vendor/salesperson) dishonest and unprofessional. I have to say I’ve lucky of that not happened to me- I say again THANK YOU to Volkswagen AutoNation -(Buford location) This was my fifth time visiting a car dealership | Read Full Review

1/10/2022 12:00:00 AM | Google

★★★★★ sharp sharp

Very customer friendly and make your car buying exp awesome! didn't forced or push to buy, but instead give me all the history and paperwork with carfax report on the car that i was interested in buying. have many options to buy and easy financing | Read Full Review

1/8/2022 12:00:00 AM | Google

★★★★★ Rami Michael

I had bought VW Atlas from them online, the process was very smooth, and the car delivery was on time. | Read Full Review

1/7/2022 12:00:00 AM | Google

★★★★★ Olivia Couchot

I just bought the Toas and had wonderful guidance and support from the sales professional Asiel at Volkswagon Nation. It was a very efficient testing and buying process, 10/10 recommend! | Read Full Review

1/7/2022 12:00:00 AM | Google

★★★★★ Viviana Martinez

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1/7/2022 12:00:00 AM | Google

★★★★★ Azim Mir

Very convenient and simple transaction. Many THANKS to Sead S. for the excellent service provided. His knowledge and information provided was extremely helpful and understandable. He delivered as promised in time. I would recommend this service station especially Sead S. to all my colleagues and friends. | Read Full Review

1/7/2022 12:00:00 AM | Google

★★★★★ Charles Liang

Just bought my new ID. 4. The process was pleasant and efficient. Asiel A. contacted me before the car arrived and patiently answered my questions. This is my first EV and I had a lot of questions! Also, the vehicle got to the dealership ahead of schedule and I wanted to take delivery the same day so my son can try it before leaving | Read Full Review

1/7/2022 12:00:00 AM | Google

★★★★★ larry knight

Good experience. Mike Richter has taken real good care of me. I will definitely take my Touareg back there when it needs something else | Read Full Review

1/3/2022 12:00:00 AM | Google

★★★★★ Sandy Phillips

If you are ever looking for a new car - you need to go visit Lynette Wheeler at Autonation in Buford. She is absolutely amazing!!! | Read Full Review

1/3/2022 12:00:00 AM | Google

★★★★★ TTV bambam

This is our second purchase from Autonation Mall Of Georgia. We purchased a 2019 Jetta and the latest was a 2022 Passat. The complete buying experience was outstanding both times. We never felt pressured, unlike every other dealership we have been to. They legitimately listen to your wants and needs and then try to find the right veh | Read Full Review

12/31/2021 12:00:00 AM | Google

★★★★★ kevin cook

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12/31/2021 12:00:00 AM | Google

★★★★★ Otellia Steward

We took our daughter’s VW for an oil change and tire rotation. They told us to bring it in the same day. Thank you so much! My only concern is when I call and it goes to voicemail. One day I called at least five times and nobody ever called me back! Great place to get your car serviced if you can actually speak with someone. | Read Full Review

12/30/2021 12:00:00 AM | Google

★★★★★ Phil Emuveyan

Super cool | Read Full Review

12/29/2021 12:00:00 AM | Google

★★★★★ Summer Wilson

We absolutely had the best car buying experience. And that is saying a lot in this day & time. Everyone there was knowledgeable, kind and helpful. We did not get the run around whatsoever. They did not tack on a thousands of dollars in extra fees like every dealership we went to prior to this. (We literally walked out of one a week p | Read Full Review

12/29/2021 12:00:00 AM | Google

★★★★★ mistie odum

I purchased a 2022 Volkswagen Taos and so far very pleased. Our sales rep was Joshua Clarke and he was very knowledgeable of the Volkswagen products. He was also very professional and courteous. He made sure to let us know if we had any questions beyond the completion of the sale to contact him. Thanks M. Odum | Read Full Review

12/26/2021 12:00:00 AM | Google

★★★★★ Bill Graff

I had not only 1 great experience, but 2 experiences within a week and I couldn't be more excited about recommending them to everyone. I had 2 performance V8 vehicles to sell and to see what they would offer to me and in both cases they gave me a value that was higher than anybody else had done for me. Plus the 2nd time I was able to | Read Full Review

12/26/2021 12:00:00 AM | Google

★★★★★ Jae Chung

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12/26/2021 12:00:00 AM | Google

★★★★★ Terri Kasten

Joke,joke,jokeCar wasn't sell ready.They as little as possible. Won't ever buy from them again. | Read Full Review

12/25/2021 12:00:00 AM | Google

★★★★★ Marie Pagano

A great experience thanks to my salesperson. I was fortunate to get a product knowledgeable individual as well as one who understood the difficulties and anxieties of making such a purchase site unseen as I was over 400 miles away. I am a long time VW fan, owning over 25 during the course of my motoring life. I know them well and so | Read Full Review

12/22/2021 12:00:00 AM | Google

★★★★★ DeVeane Atkinson

Be very careful when you purchase from this company! Horrible on service and never gives out loaner. You will be stuck trying to get service because no matter if you make your appointment on line they still do not honor their own appointments. | Read Full Review

12/22/2021 12:00:00 AM | Google

★★★★★ Thad Taylor

Mike and crew did a great job with minor repair and getting me up and running! | Read Full Review

12/20/2021 12:00:00 AM | Google

★★★★★ Frank

The Dealership is excellent. Everyone is very courteous and helpful. Saed in service is the best. Chris in sales did an outstanding job getting us into our new Tiguan. | Read Full Review

12/20/2021 12:00:00 AM | Google

★★★★★ David Palmer

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12/20/2021 12:00:00 AM | Google

★★★★★ Pab Lo

Great team, look for Amos. | Read Full Review

12/17/2021 12:00:00 AM | Google

★★★★★ Albert Mizrakli

My wife went there to ask a simple question about her apple car play not working. The 2018 Atlas's head unit stopped working. Bluetooth, Nav, AppConnect has stopped and only dealer can fix that issue. So we went to the only VW dealer around. Which is a bummer because the service manager is totally useless and for a quick review and t | Read Full Review

12/15/2021 12:00:00 AM | Google

★★★★★ Nuru Radjabu

I have been having serious issues with their service department. I took my 2021 Volkswagen Atlas to get fixed for breaks close to 3 times. Their mobile appointment app sucks, they have a text message number no one responds! Breaks never been fixed. I get off the shop 3 days pressure is not tire. When i break the car is shaking!! Volk | Read Full Review

12/15/2021 12:00:00 AM | Google

★★★★★ Travielle Johnson

We came in looking for a new car for my wife for Christmas. We were greeted immediately by Mr Niroby Dingle. We weren't sure if we wanted to make a purchase that day. He went above and beyond showing us different models of the Vw Atlas. We came back the next Day and he made the process as simple as can be. Every thing he promised he | Read Full Review

12/14/2021 12:00:00 AM | Google

★★★★★ corina corina

Updating my review: This is the second Volkswagen I owned. I have been getting my vehicle serviced here exclusively and I am never disappointed. I love Andre my service advisor. Marchia is always helpful and patient in scheduling and rescheduling my appointments and Mr. Williams follows up to make sure all went well. I really can't | Read Full Review

12/14/2021 12:00:00 AM | Google

★★★★★ Joanna Traino

Mike from the service department was a pleasure to work with! I really appreciated how he walked me out to my car to show me how the problem was fixed. | Read Full Review

12/13/2021 12:00:00 AM | Google

★★★★★ Rick Hutcheson

First service visit at the dealership. Excellent experience. Second visit: made an appointment, showed up on time, indicated I was waiting, left for a nice 1:45 hour walk. When I returned, they had not even looked at my car! If you can’t accommodate the service traffic you have, I understand, but let your customers know when they | Read Full Review

12/13/2021 12:00:00 AM | Google

★★★★★ Cierra Green

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12/13/2021 12:00:00 AM | Google

★★★★★ Damien C

I absolutely loved my GTI. It's totaled, and this place sold me a lemon used car, and now nobody can tell me when I'm getting my money back for a car I brought back 50 miles and 1 day later. The entire experience was eye rolls and huffing and puffing the entire way through, when I get my settlement guess where I won't be buying a new | Read Full Review

12/13/2021 12:00:00 AM | Google

★★★★★ Juyeon Park-Lee

Great services all the time. Last time I went in for an oil change at 8am and I was in crunch time I asked my service advisor Anthony if I can have the car ready by 9am. Soon as his technician was available, they worked on my car and the car was ready at 9:02am.. Thank you again Anthony for your great service and getting my car | Read Full Review

12/9/2021 12:00:00 AM | Google

★★★★★ morgan robertson

Lynette Wheeler has been truly amazing during this whole process. She will do whatever it takes to make sure you are not taken advantage of and will get things done! Even in a sticky situation like mine, she ensured we drove home in something we were happy with! Stop by and see her! | Read Full Review

12/9/2021 12:00:00 AM | Google

★★★★★ Melody Long

Love my new RLine Tiguan!! Everything about it is just right! Service also at Autonation VW has been outstanding! They make sure customers are well cared for! | Read Full Review

12/9/2021 12:00:00 AM | Google

★★★★★ Amanda Hadsall

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12/8/2021 12:00:00 AM | Google

★★★★★ yas chin (ychin)

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12/7/2021 12:00:00 AM | Google

★★★★★ Adriana Salas

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12/6/2021 12:00:00 AM | Google

★★★★★ Georgia Worth

I can't believe this place has any customers. I have been here for repairs many times over the years and have never had a good experience with the members of the service team, but the last visit takes the cake. I actually had an appointment and was checked in by another than the representative I had been assigned to. I assumed I woul | Read Full Review

12/6/2021 12:00:00 AM | Google

★★★★★ Louis Russell

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12/5/2021 12:00:00 AM | Google

★★★★★ Mandee Harvey

Jaymin and Travis were so helpful and made the process of selling my car incredibly easy. I never felt pressured- they were transparent, efficient, and friendly. I’ll be back when we need another car! | Read Full Review

12/5/2021 12:00:00 AM | Google

★★★★★ andrew hedgepeth

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12/4/2021 12:00:00 AM | Google

★★★★★ Nick Woolever

Recently purchased a GTI from Niroby Dingle at Autonation Volkswagen. He and his manager Jaymin really went above and beyond for my family when we didn’t think we would be able to find the car we were looking for. Strongly recommend these guys for any VW’s anyone is looking for in the future. | Read Full Review

12/4/2021 12:00:00 AM | Google

★★★★★ Alvin Leaks

I've had an exceptional experience working with Service Advisor, Mike Richter. He is courteous, polite, professional and will go the extra mile to sure you get the customer experience. I highly recommend Mike's services. | Read Full Review

12/3/2021 12:00:00 AM | Google

★★★★★ Elizabeth Faith

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12/3/2021 12:00:00 AM | Google

★★★★★ Pej Mahdavi

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12/3/2021 12:00:00 AM | Google

★★★★★ Eunha Lee

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12/3/2021 12:00:00 AM | Google

★★★★★ Jun Ahn

First time driving a VW and loving it. Chris So at AutoNation made this a seamless experience and went above and beyond in educating me on the Tiguan. He was great to work with and I really appreciate how efficient he was throughout the entire process. | Read Full Review

12/3/2021 12:00:00 AM | Google

★★★★★ David Kim

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12/3/2021 12:00:00 AM | Google

★★★★★ John Wick

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12/3/2021 12:00:00 AM | Google

★★★★★ NVN LOGISTICS

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12/1/2021 12:00:00 AM | Google

★★★★★ Stephanie Johnson

We stopped by Auto Nation VW / Georgia Mall to "look" at the Tiguan model, met Kenny Cook. I must say that we have bought our fair share of cars over the years but this dealership is on top of things. Kenny is a pro ! I thank Holly H. for her professionalism and also mention James and Sean for their courtesy. This dealership is worth | Read Full Review

12/1/2021 12:00:00 AM | Google

★★★★★ Holly Kitsell

We’re dissatisfied with the Jetta Gli and will never own another Volkswagen product again! We own a 2020 and purchased new last December. The car currently has a little over 8,000 miles on it and we’ve had several issues! The main issue is we have an oil light on that no one can seem to fix. We had it in the shop yesterday and they s | Read Full Review

12/1/2021 12:00:00 AM | Google

★★★★★ Nicole Minak

Edit: 12/1/2021 - Our 4 week old Jetta's Bluetooth system has gone out and after multiple voicemails left unanswered, we have come to realize that Mall of Georgia Volkswagen cares a lot about their customers leading up to the big sale, but not after. Very disappointing. Josh is great. Very knowledgeable with a great personality. Him | Read Full Review

12/1/2021 12:00:00 AM | Google

★★★★★ Chris Luper

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12/1/2021 12:00:00 AM | Google

★★★★★ Selcuk Koyuncu

Mr.Mark Stepherson and Mr.James Bilello were exceptional. I highly recommend this place for your new car. Thank you for being so great! | Read Full Review

11/29/2021 12:00:00 AM | Google

★★★★★ Christine T

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11/28/2021 12:00:00 AM | Google

★★★★★ GG

Great customer service from Asiel. I pre- ordered the id.4 pro s when they were taking pre- reservations and pre- orders on the website. With Covid it took an extra long time from start to finish. Flash forward— When the vehicle was actually loaded and on a truck heading to Georgia, Asiel called to give me the update. He even w | Read Full Review

11/28/2021 12:00:00 AM | Google

★★★★★ Kaleb Swanda

Terrible experience. Took a car for a test drive and seemed like everything was good. Once we purchased it, as we were leaving the lot it stalled and the engine turned off. We had the mechanics check it out before we left and they said that everything was ok and that the computer was just glitching. So we took the car off the lot and | Read Full Review

11/27/2021 12:00:00 AM | Google

★★★★★ Brett

Thank you Michelle for helping me find my New Taos! And really making this a really comfortable experience you even put in the showroom and put a big bow on it, because i mentioned i wanted to take pictures with it when i picked it up you made it extra special. Gonna defintley work with her in the future for my next VW Thank you | Read Full Review

11/25/2021 12:00:00 AM | Google

★★★★★ charles wilson

Anthony , our service technician, was excellent. I appreciated the way we were treated as people and not numbers. | Read Full Review

11/25/2021 12:00:00 AM | Google

★★★★★ Dahlia Matia

Autonation Volkswagen Mall of GA is where I bought my first vehicle and everyone who has come to my assistance since then has been very helpful. I just recently traded my Jetta for a newer model with the help of Daniel Brice, his manager James, and Holly from the financing department. Everyone was very patient with me in the process | Read Full Review

11/25/2021 12:00:00 AM | Google

★★★★★ Regina Canty

The technician was very courtesy. | Read Full Review

11/25/2021 12:00:00 AM | Google

★★★★★ Juan Antonio Quilote Rojas

My thanks for your attention. Mark is a great advisor and person with a lot of human receptivity. Juan | Read Full Review

11/25/2021 12:00:00 AM | Google

★★★★★ Ronald Ovelmejias

Hi, I have 2 days trying to talk with Finance Department but this is impossible, I have leave a lot of message by phone, by text message, by chat. They don't respond me. Today, I talked with Aaron. I was friendly, I am waiting for the cancellation form. I truly appreciate your help. | Read Full Review

11/25/2021 12:00:00 AM | Google

★★★★★ Bill Iredale

DEALERSHIP AND ALL PERSONNEL INVOLVED, MIKE IN SERVICE, MARK IN SALES AND AARON IN FINANCE ALL TREATED ME WITH RESPECT AND EARNED THE BUSINESS, ROAD TEST WAS AMAZING AND NO PRESSURE WAS PUT ON ME TO COMMIT, EXPLAINED THE ADVANTAGES AND DISADVANTAGES OF THE TWO TYPE VEHICLES I WAS CONSIDERING AND THIS HELPED GREATLY IN MY DECISION.... | Read Full Review

11/22/2021 12:00:00 AM | Google

★★★★★ Ronald Ovelmejias

Hi, I have 2 days trying to talk with Finance Department but this is impossible, I have leave a lot of message by phone, by text message, by chat. They don't respond me. | Read Full Review

11/22/2021 12:00:00 AM | Google

★★★★★ William asher

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11/21/2021 12:00:00 AM | Google

★★★★★ Ricardo J. Martinez

We purchased an Atlas 2022 and it was one of the best experiences we've ever had. I spoke with Chris (Chan So) over the phone to ask about the vehicle and its availability. He was very polite talking to me and my wife and answered EVERY single question we had. The dealership is not close to us, about a 45 min drive, but at the end it | Read Full Review

11/21/2021 12:00:00 AM | Google

★★★★★ Ferdi Abdullayev

Great purchase !!! Really friendly staff!! Thanks a lot for everything !! | Read Full Review

11/19/2021 12:00:00 AM | Google

★★★★★ Tyler Moeller

Even though there was a bit of a mix up on the expected length of time required to perform a recall service, I was able to get most of the work done - rescheduling the remaining work at a time that worked best for me. | Read Full Review

11/19/2021 12:00:00 AM | Google

★★★★★ NIAH DEAN

I recently moved to Atlanta as junior in college in dire need of a car. I found this place on google and decided to come check it out. As soon I walked in, the sales rep Shawn was eager to help me find a car. He was so helpful, he showed me a plethora of cars that was within my budget. Although I didn’t buy car that day, I will Be ba | Read Full Review

11/19/2021 12:00:00 AM | Google

★★★★★ En Tatli Hobim

Great experience !!!! | Read Full Review

11/19/2021 12:00:00 AM | Google

★★★★★ Kiana Tucker

Shawn Davis is a superstar salesman! Although I wasn’t able to get into the car I wanted due to the shortage. He was patient with me during the process and I didn’t feel rushed to make a decision. | Read Full Review