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★★★★★ andrea mantovani

Very professional and accommodating. Thanks to the whole team and Natahne for the support. This is the second car, can't wait for the third one! | Read Full Review

9/5/2026 12:00:00 AM | Google

★★★★★ Mary Ann Bumgardner

I bought my 2014 Jetta with 5 speed manual transmission, turbo engine, sun roof & satellite radio as a brand new car. Alex sold it to me and he is still there. Scott Croston was my longtime service advisor and heavy metal music buddy and he has been grabbed up by another Jim Ellis dealership but there have been many nice employees in | Read Full Review

9/5/2026 12:00:00 AM | Google

★★★★★ Thomas de la Bastide

Marcus was great and helped me deal with an unexpected issue with my daughter's car while she was away from home at school, and was commercial and professional throughout the process. | Read Full Review

9/3/2026 12:00:00 AM | Google

★★★★★ White Cloth Storehouse

Huge thanks to Natahne at Jim Ellis Chamblee. I came in with an urgent situation after my car had electronic problems, and she immediately stepped in to help. She was incredibly patient, answered all my questions, and clearly knew the vehicles inside and out. I'm grateful for how she and the dealership made sure I could get into a sa | Read Full Review

9/3/2026 12:00:00 AM | Google

★★★★★ Jamila G

I had an amazing buying experience with Natahne! She was friendly, super helpful and made sure I was getting everything I wanted in a vehicle. Absolutely loving my 2026 Atlas!! | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ melissa nowak

Let me start off by saying I have dealt with several other dealerships and not with a Jim Ellis! I am nothing but amazed! Happy! And had the best experience after buying five cars in my life brand new! This being the best experience! The professionalism, the friendliness, the cleanliness! And most of all The professionalism and respe | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ Tiffany Germaine

I had a pleasant experience purchasing my Volkswagen Atlas at Jim Ellis. Nathane was very professional and extremely sweet. I would definitely recommend this dealership. | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ San Hamilton

We had a really great experience at Jim Ellis Volkswagen Chamblee, and we truly appreciated how welcoming and helpful everyone was. What a way to start off my Birthday week. Tyson was wonderful. Patient, knowledgeable, and never pushy. Jessica, the manager, was so helpful and made sure everything went smoothly. Eddie in finance was | Read Full Review

9/1/2026 12:00:00 AM | Google

★★★★★ russell allen

Had a fantastic experience purchasing my car. This is our 4th one from the Chamblee location and 3rd Jetta.! I really appreciated the whole team effort from Natahne, Julie, Brian and Robby! They made us feel welcome, and made the process seamless and took great care of us. I highly recommend purchasing a VW from here!! | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Trey Williams

Just got my third car from this dealership. Good experience as always. First time working with Shy, great guy great experience. | Read Full Review

8/29/2026 12:00:00 AM | Google

★★★★★ Miles Davis

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8/26/2026 12:00:00 AM | Google

★★★★★ Laz Blanco

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8/26/2026 12:00:00 AM | Google

★★★★★ R.J

Always Great | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ travis

lI had a great experience getting my car's brakes fixed! The service was quick, professional, and reasonably priced. Everyone was friendly, explained what needed to be done, and kept me informed throughout the process. The work was done correctly, and my brakes feel great now. I really appreciate the excellent customer service and qu | Read Full Review

8/26/2026 12:00:00 AM | Google

★★★★★ ronalD C

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8/24/2026 12:00:00 AM | Google

★★★★★ Nicholas Jones

Go see Lamar! He did an awesome job getting everything done quickly and getting us the price we wanted. He is an awesome salesman with a great attitude. Highly recommend going to see him for your next vehicle. | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Peter Boucher

I recently had my 2016 GTI serviced at Jim Ellis Volkswagen Atlanta. The work was completed satisfactorily (they did a fine job), and Rachel was great, but after reviewing the invoice, I was disappointed by the pricing and by the explanations I received from Laura when I asked about it. For example, I was charged $280.79 for a mirro | Read Full Review

8/24/2026 12:00:00 AM | Google

★★★★★ Federico Rafael Gonzalez Pineda

It's fair to say that Alex Sosnovsky is one of the best salesmen we have ever had the pleasure of working with, but even more importantly, he is an amazing person. From the very beginning, Alex was incredibly kind, respectful, patient, and genuinely caring throughout the entire process. He went above and beyond to make sure everythi | Read Full Review

8/22/2026 12:00:00 AM | Google

★★★★★ Claudette Lowe

Transferred from another VW dealership and glad I did!!! Jim Ellis offered amazing customer service. Nyisha was so friendly and I will request her each time!!! The method used to show work completion and what is needed was impeccable!! | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Natalie Ligon

I had a great experience. They were very detailed and Lionel took the time to explain all my cars needs to me. | Read Full Review

8/21/2026 12:00:00 AM | Google

★★★★★ Robert Pendergraft

The service department treat you like they want you to come back. Neil Faucett is very knowledgeable and extremely helpful. Really enjoyed working with him! He worked hard for me! | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Justin Day

I brought my Atlas in due to some issues, and Marcus Johnson was absolutely incredible. He went above and beyond to help resolve everything, kept me updated every step of the way, and made the whole experience smooth and easy. His customer service was exceptional. I'm definitely coming back to him next time. | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Lane Hale

Always an outstanding experience at Jim Elliis VW. Phil Coleman is best salesman my wife and I have ever dealt with, that's why we've bought a total of 7 cars in 25 years. The service department is prompt, courteous and Leo always strives to give the best service every time we bring our cars in for routine maintenance. Keep up the go | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Lane Hale

My wife and I have been Jim Ellis VW customers for almost 25 years. She's purchased 5 beetles and I've purchased 3 jettas. This morning Monday August 17th was the experience of a lifetime. I was hoping to turn in a lease that had seen better days. Michael Landon and Julie Velez met me promptly for my appointment. I wasn't expecting | Read Full Review

8/18/2026 12:00:00 AM | Google

★★★★★ Edward Pichette

Jim Ellis Volkswagen of Chamblee provided an outstanding experience from start to finish! The staff was friendly, professional, knowledgeable, and genuinely committed to making sure everything went smoothly. They made the entire process easy and stress-free, and we felt valued as a customer. We highly recommend Jim Ellis VW Chamblee | Read Full Review

8/15/2026 12:00:00 AM | Google

★★★★★ Virender Sai

?????????? Outstanding Service at Jim Ellis Volkswagen of Chamblee! I recently brought my car in for an oil leak repair, and I was absolutely blown away by the experience. Not only did they fix the oil leak, but they also took care of several small issues I hadn't even expected them to address. The quality of the work far exceeded my expe | Read Full Review

8/14/2026 12:00:00 AM | Google

★★★★★ Kelsey Trieu

Shy was AMAZING. He was fast, diligent, and knowledgeable. He really took the time to find us the right version of the car we wanted based on the needs we described. I would definitely buy from this dealership again. 10/10! | Read Full Review

8/12/2026 12:00:00 AM | Google

★★★★★ jueniyah cleveland

????? Natahne was my salesperson, and she was nothing short of AMAZING! From the moment I walked in, I felt welcomed and valued. After having a terrible experience at another dealership, Natahne listened to exactly what I wanted and what I was comfortable paying. She and Eddie worked together to make it happen! What I appreciated m | Read Full Review

8/9/2026 12:00:00 AM | Google

★★★★★ Gwendolyn McCullough

Lamar & Eddie made the experience of shopping, test driving and purchasing our vehicle at Jim Ellis of Chamblee smooth sailing. Lamar and Eddie both offered excellent customer service and authenticity every step of the way, and Eddie was very attentive to the details. Looking forward to the peace of mind in knowing our lovely car | Read Full Review

8/3/2026 12:00:00 AM | Google

★★★★★ Ricardo Zeferino

Both myself and my wife were thoroughly delighted with Lamar's exceptional sales expertise, it was truly an amazing experience from start to finish… and we are loving our brand new 2026 VW Tiguan SE-RLINE! ?? | Read Full Review

8/1/2026 12:00:00 AM | Google

★★★★★ Clifford Satter

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8/1/2026 12:00:00 AM | Google

★★★★★ Messiah J

Marcus and the service crew got my issue resolved very quickly. | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ Hima Laroussi

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7/28/2026 12:00:00 AM | Google

★★★★★ Suzi Moore

Natahne Ashley (the sales consultant) was amazing, she wrote a sweet note and put fresh flowers in the little flower pot. We absolutely love the car! | Read Full Review

7/28/2026 12:00:00 AM | Google

★★★★★ Rosa Bang

Natahne remembered me from a phone call two years ago when I was first inquiring about VWs. She made looking for just the right car easy. She took the time to test drive the different VW models and explain any and all questions. I narrowed my choice down and Eddie helped me get the best financing. I appreciate all the help and highly | Read Full Review

7/23/2026 12:00:00 AM | Google

★★★★★ Kyle McCaffery

Had a great experience taking my recently purchased VW in for a couple recall repairs. Ivie G. was professional, communicated clearly and promptly, and was very considerate. | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ jason hawksley

Shy was a 10/10!! Helped me upgrade my ride and was a super easy process. 3rd time buying a car from this dealership and it's always been a pleasure. | Read Full Review

7/22/2026 12:00:00 AM | Google

★★★★★ Maria Tobar

Súper recomendando a Millo! Me ayudó muchísimo durante la compra de mi Volkswagen y hizo que todo el proceso fuera muy fácil. Siempre fue muy amable, respondió todas mis preguntas y nunca me hizo sentir presionada. Se nota que realmente le importa que sus clientes queden felices con su compra. Estoy muy contenta con mi carro y muy ag | Read Full Review

7/20/2026 12:00:00 AM | Google

★★★★★ Anthony Hall

I am extremely disappointed with my recent experience at this dealership's service department. After another driver damaged the VW emblem on my daughter's parked vehicle, we were asked to obtain a repair estimate so the responsible party could reimburse us. The dealership initially provided a quote that included only the replacement | Read Full Review

7/20/2026 12:00:00 AM | Google

★★★★★ Mardie Tinney

Was very helpful and got me in and out in a timely manner | Read Full Review

7/17/2026 12:00:00 AM | Google

★★★★★ Anne Henderson

Specifically reviewing Marcus in their maintenance division. He is absolutely amazing. My vehicle needs a part that has to be made and shipped from Germany and customs is taking a while. My vehicle is an older model so I don't normally get loaner vehicles. Marcus has kept me informed every step of the way and when he got the latest D | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ Dasani Barrow

Ivie was great. She actually listened to my concerns and pointed the techs in the right direction. I had been dealing with the same issue for like two months and she was so nice and helpful. | Read Full Review

7/15/2026 12:00:00 AM | Google

★★★★★ Dalton Clark

They make paying hundreds of dollars as painless as they can | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Amir Valentine

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7/11/2026 12:00:00 AM | Google

★★★★★ MATT ADAMSONS

I called Jim Ellis Volkswagen today, and Katie was exceptionally professional, patient, and thorough. She took the time to look up the part, verify the information, and provide me with every detail I needed. Katie truly represents the customer-service values that the Jim Ellis family promotes throughout the company. If today's phone | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Leisa Johnson

Everyone was very nice and caring. Thank you for the great costumer service. | Read Full Review

7/11/2026 12:00:00 AM | Google

★★★★★ Laila

I had a really good experience with Rachel. I brought my car in to get looked at, and they made the whole process easy and stress-free. She set me up with a loaner right away, which made a big difference, and kept me updated on everything going on. Overall, they really took care of me and made sure I wasn't inconvenienced. I'd defini | Read Full Review

7/8/2026 12:00:00 AM | Google

★★★★★ Evangelos Hadjisimos

I can't say enough good things about my experience at Jim Ellis Volkswagen. From the moment we walked into the dealership until we left the service center, every single person we interacted with was friendly, professional, and genuinely focused on helping us. In a time when great customer service can be hard to find, it's refreshing | Read Full Review

7/8/2026 12:00:00 AM | Google

★★★★★ Jeffrey Higdon

Had a great experience with Nyisha! She provided excellent assistance to us. | Read Full Review

7/3/2026 12:00:00 AM | Google

★★★★★ Alicia Dean

My last two visits to your dealership for service has been excellent. Thank you Laura Gomez and Rachael Johnson for your help! | Read Full Review

7/3/2026 12:00:00 AM | Google

★★★★★ Dana Kralovich

Fantastic service. Amazing communication from everyone, especially Ivie. Repair time was exactly as promised and they even washed my car as a courtesy. So glad I chose Volkswagen and this dealership to purchase my car from. Than you for a great experience! | Read Full Review

7/3/2026 12:00:00 AM | Google

★★★★★ Julie Orologas

This is the most professional service business I have ever found! Chris has been so kind, honest, communicative, & compassionate! I drive an electric car & Chris & his techs have been wonderful! Thank you, Chris! | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ David Holland

Marcus was very helpful in getting my ID.4 updated and out the door. Would definitely request him again | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Niemiah Murphy

Great customer service from start to finish. Shy was on top of everything and knew what was best based on our needs. No up selling or over promising, but real customer care. A wonderfully pleasant experience. | Read Full Review

6/30/2026 12:00:00 AM | Google

★★★★★ Darius Woodford

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6/30/2026 12:00:00 AM | Google

★★★★★ Tykiria Wallington

Natahne at Jim Ellis VW was very knowledgeable about the vehicle that I was looking to test drive , she listened to everything I was expecting and wanting out of my next vehicle. And she made it possible for me to get it , Eddie also took into consideration what I was willing and what I was able to do ! And he made it happen S/o to E | Read Full Review

6/29/2026 12:00:00 AM | Google

★★★★★ Michael Murtaugh

Service advisor Neil was great. I spent $1,000 on service and car is returned to me reeking of cheap cologne and seat position and mirrors in a completely different position (unclear why any of it needed to be adjusted when it was only on the lot). Seems like basic costumer service to return a vehicle in the same way it was received | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Julian Jordan

When you walk into a well-known, high-profile dealership like Jim Ellis, you expect great customer service. Unfortunately, that wasn't our experience. Our family bought our 2022 Volkswagen here. When a check engine light came on, we brought it in to be serviced, assuming they'd take care of the issue, tell us what was needed, and gi | Read Full Review

6/27/2026 12:00:00 AM | Google

★★★★★ Minsun Jee

Since I bought my car(Atlas) three years ago, Chris Anderson has been my service advisor almost every time I've visited the service center. His professionalism is truly outstanding. He always makes a genuine effort to understand and resolve the customer's needs. He never recommends unnecessary services or tries to upsell things I do | Read Full Review

6/25/2026 12:00:00 AM | Google

★★★★★ Sophia Peterman

Twice now I have taken my car in for service only to be shocked when it is time to pay. They add on services or don't give me an estimate for how much the service will cost. I do not plan to return. | Read Full Review

6/23/2026 12:00:00 AM | Google

★★★★★ Dan Kwok

The plastic parts in my Atlas engine failed at only 60k and the infotainment for R was misbehaving. As much as I am disappointed at how fragile VW parts are compare to older cars, the service made up for it. Repair cost was fair. Kissy Ariza from the service department were superb. She anticipates what I am going ask after every diag | Read Full Review

6/22/2026 12:00:00 AM | Google

★★★★★ Adam Cooper

Purchased a car from Shy his customer service was fantastic. Passed me off to Brian in the business office who also showed exemplary service. Would definitely recommend this dealership and those employees to anyone looking for a new automobile. | Read Full Review

6/17/2026 12:00:00 AM | Google

★★★★★ Michael Murtaugh

Service advisor Neil was great. I spent $1,000 on service and car is returned to me reeking of cheap cologne and seat position and mirrors in a completely different position (unclear why any of it needed to be adjusted when it was only on the lot). Seems like basic costumer service to return a vehicle in the same way it was received | Read Full Review

6/17/2026 12:00:00 AM | Google

★★★★★ Oleksandra Sokhonchuk

I brought my leased Jetta in for its scheduled maintenance, which is included in my lease agreement (20k-mile service, oil change, brake inspection, etc.). I also informed the dealership both when scheduling the appointment and again at check-in that the vehicle was making a scrubbing/grinding noise while driving. Marcus Johnson ass | Read Full Review

6/17/2026 12:00:00 AM | Google

★★★★★ Alejandra Salas

Our experience at Jim Ellis Volkswagen was very disappointing. We went there in good faith to trade in our lease, accepting all the conditions and fully committed to doing business with them. We completed the purchase of our lease, went through the credit approval process, closed the deal, and left the dealership feeling confident e | Read Full Review

6/15/2026 12:00:00 AM | Google

★★★★★ Brittney Burns

I had an incredible shopping experience at Shy! They didn’t aggressively haggle, which was a huge plus. Shy was attentive and worked diligently to find the best vehicle that suited my preferences. Brian from the finance department made the purchasing process incredibly easy. I usually dread buying a car, but I was able to complete ev | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ E.Y.

I am extremely disappointed with my experience at Jim Ellis Volkswagen Chamblee and feel other customers should be aware of what I have gone through. I purchased a certified Pre-Owned 2025 Volkswagen Atlas Cross Sport SEL R-Line on March 30, 2026, with approximately 21,000 miles. Since purchasing the vehicle, I have experienced recur | Read Full Review

6/7/2026 12:00:00 AM | Google

★★★★★ Brooke C

Recently purchased a vehicle from natahne and had a wonderful experience! Highly reccomend! | Read Full Review

6/6/2026 12:00:00 AM | Google

★★★★★ Julie Anderson

I just bought a 2026 SE Jetta from Jim Ellis Volkswagen. Could not have had a better buying experience. Great staff throughout process. Answered all my questions and handled my trade-in. I highly recommend this dealership. | Read Full Review

5/31/2026 12:00:00 AM | Google

★★★★★ Allyson Barron

This was THE BEST car buying experience. The level of professionalism and care to detail was incredible. Shy and his team explained every detail, stayed late while we finalized the process, and eased all stress as a first time car buyer, ensuring a wonderful experience all around! I am grateful that I chose Jim Ellis Volkswagen to ma | Read Full Review

5/30/2026 12:00:00 AM | Google

★★★★★ Tonya

Leased a 2026 VW Tiguan & I love it! The experience was great! Paperwork on point, no going back & forth, my sales person Alex explained everything. The vehicle is loaded with technology & he took the time to help me set up everything. I am extremely happy & recommend Jim Ellis Volkswagen in Chamblee to anyone looking for a VW. | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ Will Warren

We stopped in on a whim while looking at options for my spouses car, and we were met by Julie who was no pressure and was able to deal with a bit of a car guy like myself who asks all the detailed questions. She helped us through the process, and was communicative the entire time. We came back on Memorial Day and she was able to help | Read Full Review

5/28/2026 12:00:00 AM | Google

★★★★★ Tiffany J

The atmosphere was so warm and welcoming! This was my first time buying a car from a dealership, and I wasn't sure what to expect. Bre and Jessica were awesome!!! Bre made buying my new car so easy. She was so knowledgeable about all the vehicles on the lot, as well as patient while I found the right car. I ended up choosing a 2026 J | Read Full Review

5/25/2026 12:00:00 AM | Google

★★★★★ Tanesha

I’m sharing my story with everyone who has a Volkswagen they are overcharging us for things that we should be getting a lots cheaper I was charged $205 for a diagnostics on My Volkswagen for them to tell me they can’t figure out why it won’t start .then tell me to fix a part that I already fixed by another certified Volkswagen dealer | Read Full Review

5/21/2026 12:00:00 AM | Google

★★★★★ kelly huston

Millo and Eddie were incredible to work with. They helped my son find the perfect car. They were very thorough, patient, and kind. If you're searching for a car go see them! | Read Full Review

5/20/2026 12:00:00 AM | Google

★★★★★ Chamseul Kim

Last Saturday, I took my Volkswagen Tiguan to this VW dealership for an oil change and basic inspection. While I was waiting to get it done, they even sent me a “helpful” inspection video showing the engine bay and interior while pointing out items that supposedly needed repair or replacement. One of the items they showed was the ca | Read Full Review

5/20/2026 12:00:00 AM | Google

★★★★★ Milton W

Great customer service and knowledgeable sales associates. | Read Full Review

5/18/2026 12:00:00 AM | Google

★★★★★ Wesley Glaze

Chris help me when I was stressed about my tire light wouldn’t go off so he sat there until he figured it out what he was wrong and he was very informational and help me solve the problem with a smile on his face if you go to VW please ask for Chris | Read Full Review

5/15/2026 12:00:00 AM | Google

★★★★★ maddy costine

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5/12/2026 12:00:00 AM | Google

★★★★★ Kenya Banks

I had a great experience working with Millo. From the moment I meet him when I drove up he was very friendly and patient. Millo was honest and transparent throughout the entire process. He made sure I understood the features of the car that I was purchasing . If you’re looking for someone easy do work with, knowledgeable and professi | Read Full Review

5/4/2026 12:00:00 AM | Google

★★★★★ Elliot Newnham

Had a great purchase experience with Natahne! I came in on a day off and they went above and beyond to help me test a few cars and nail down what I really wanted. I appreciated the patience and driving me to other lots to check out newly arrived options. She checked back in a week or two later and helped set up the easiest purchase e | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Sydney Brianna Taaffe

Service staff is helpful, quick, and honest. Lionel was great and the mechanic who did our service proved a thorough but quick video overview of the car that was actually helpful!! | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Marcel Kramer

Not a very good service at the parts dep. Also a young saleswoman didn't know lot of VW brochures..... | Read Full Review

5/2/2026 12:00:00 AM | Google

★★★★★ Joe Baker

Marcus was great. I was greeted pulling into the service center as well. I bought my car from Nally in Alpharetta but the service at Ellis is far superior. | Read Full Review

4/30/2026 12:00:00 AM | Google

★★★★★ Vamsi Pranith Donepudi

Had a very good experience with Jim Ellis. Millo was excellent in helping to get a good deal and a great car. Thanks! | Read Full Review

4/29/2026 12:00:00 AM | Google

★★★★★ Victoria Berensen

Millo was excellent from the start! He was patient, thorough, and made sure to do his best to get me the best deal! Without him and Eddie I wouldn’t be in my new 2026 Taos! I thank him for his excellent customer service and look forward to continue working with him in the future. | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Delilah Kelly

Shy and Eddie made my car buying experience quite enjoyable. Their engaging personalities, product knowledge and professionalism led me to finally purchasing the vehicle after indecisiveness. Thanks, Shy and Eddie for a grrat experience! | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Scott Lerner I Gipson Group ATL

Milo took great care of me. Him and Brian in finance really came through with exactly what I wanted in a unique situation and I love my car. | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Marion Grant

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4/19/2026 12:00:00 AM | Google

★★★★★ Izabella Jones

I had the best service all around. The team was exceptional and love the added touch of sending me the video of the work being performed. It's informative and very satisfying to view. Lionel went above and beyond to show me that he was going to take care of my car and was in constant communication about the progress. It's the persona | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ moises torres

Spoke to Jasmine to find out if a vehicle was still available in the lot, she said yes and asked what time I could come in. Drove 2 hours on heavy traffic just to take a few steps into the building only to find out by someone that the car was never there. Walked right out. What a huge let down by a dealership! | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Jamie Fergerson

Jim Ellis VW offers the best customer service of any car dealership or shop I’ve ever worked with. They are respectful, don’t pressure me to buy things I don’t need, and my service advisor (Racheal) has always made sure I have what I need both in regular maintenance and after a car accident. | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Jill Adderly

My 1st experience was yesterday. Customer service was great. | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Samantha Hackney

The GM Robby really made my experience so much easier treating me and my husband like family! Best place to buy a VW by far!! | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Daniela Tapia

I recently visited Volkswagen Jim Ellis while searching for a car, and I had a great experience. Mr. Milo assisted me throughout the process—he was incredibly friendly, efficient, and helpful. I ended up getting a great deal and couldn’t be happier with my purchase. I highly recommend Volkswagen Jim Ellis to anyone in the market for | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Lionel Rutter

I wanted to get my daughter a car and seen the perfect one online. I spoke to Shy and told him the stock number. It was available and we rushed over as they close at 7. We get there at 615, Shy has the car filled up cleaned and ready for a test drive. My daughter drove the car and it was exactly the one she wanted, color, wheels ev | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Chris Bell

Had a great experience today purchasing my new vehicle. My salesman Shy was very helpful and knowledgeable. The entire staff was great! Will shop again in the future | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Irma Mezzogori

thank you so much for the attention and the great service on part of a wonderful staff named Kissy. She was amazing and kind. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Elizabeth Soreng Raymond

I had an excellent experience working with Millo Antola at Volkswagen of Chamblee. From the moment I arrived—just 10 minutes before closing—he still took the time to sit down with me, answer my questions, and never made me feel rushed. That level of professionalism and dedication really stood out. Millo is extremely knowledgeable an | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Brian Sinard

Julie was very helpful and knowledgeable I would definitely recommend asking for Julie when shopping at Jim Ellis! | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Nathanael Han

If I could give less than 1 star I would. I went in LAST WEEK to have 2 recalls serviced and was there for 6 HOURS even with an appointment. I was given my papers and told that everything was fixed. By MONDAY I was having problems with my transmission. An issue I never had before. I went back yesterday and it took them 3 HOURS to jus | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Tucker

Alex was fantastic and helped us get exactly what we were looking for. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Asheley Potts

Had a great experience here. I went in with an idea of what I was looking for and Shy, along with Tyson, immediately stepped in to help me assess the options and eventually choose the car I wanted to buy. Shy was knowledgeable and personable and most importantly, straightforward. The process was seamless with none of the usual rigmar | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Paul Rambo

What a great experience. From Jasmine, Shy, Tyson and Bryan. Very easy process, no let me check with my manager. Very knowledgeable and friendly. Best car buying experience I’ve had. From arrival, test drive and signing papers in less than 3 hours. Great job lady and gentleman. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Silvana Becerra

I visited Jim Ellis Volkswagen to replace my car with the new 2025 Tiguan, and I’m so glad I did. I worked with Millo Antola, who was incredibly helpful from the moment we met on Friday. He walked me through the entire process, explained everything clearly, and even helped me in Spanish — which made the experience so much easier and | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Christian Rios

????? Outstanding Experience at Jim Ellis Volkswagen of Chamblee I recently purchased a car from Jim Ellis Volkswagen in Chamblee and had an absolutely great experience. My sales agent, Brie, was incredible from start to finish. She was kind, thoughtful, and genuinely cared about making sure everything went smoothly. She went above | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Huethen Livingston

From the time I went in to the time I leave was less than 2 hours from I'm buying car it's a first | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Dan Ayers

We went to Jim Ellis because of our previous experience with VW ownership as they are solid, reliable, low maintenance vehicles and also because of the friendly service we have had at Jim Ellis VW in the past. We did not know what type a vehicle we wanted but it was between a smaller SUV versus a sports sedan. Torre was our salesman | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Dan Ayers

We went to Jim Ellis because of our previous experience with VW ownership as they are solid, reliable, low maintenance vehicles and also because of the friendly service we have had at Jim Ellis VW in the past. We did not know what type a vehicle we wanted but it was between a smaller SUV versus a sports sedan. Torre was our salesman | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Gwyneth Ralston

Julie was extremely helpful and on top of things and got me in the car I wanted fast and handled everything very smoothly! | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Jessica Jackson

I had an awesome experience at this VW dealership. Julie and Jessica were incredible to work with, knowledgeable, patient, and genuinely helpful throughout the entire process. The whole staff was welcoming and made everything feel easy and stress-free. I drove off in a 2026 Tiguan and absolutely love it. Big thanks to everyone there | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Mary Mcphan

Came to the dealership for warranty repairs and I was blessed to have Ivie as my service advisor and when I say she gave top tier service! Ivie listened to all my concerns and addressed every last one including additional issue which she provided a quote for via text while I waited. While waiting I was able to complete tasks on my co | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Michael Aarons

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2/22/2026 12:00:00 AM | Google

★★★★★ RC B

We liked a car and wanted to understand what’s the best price the dealership will offer, don’t like to waste time to asked for the best numbers possible . To our surprise the best number (without taxes or fees ) was higher than listed price, non starter and when I asked the sales guy why you would do that and if you even looked at wh | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Jonas Kalter

Great service, quick and honest process. Alex helped us very well and I could drive off the lot with a beautiful new car. | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Aaliyah

I recently started bringing my car to this branch and can I say what a difference. No offense to other branches I’ve worked with, but the way that all the team members here treat me is superb customer service. Very professional. I have to shout out Nyisha because she has helped me every time I needed maintenance done or any service w | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ TM Woods

Sales Consultant, Shy Whitlow, and Finance Mgr, Eddie Won, made my VW Taos purchase a seamless and enjoyable experience. They both kept me informed and made me and my husband feel like we were a true member of the Jim Ellis family. That’s why I’ll continue to purchase my vehicles here. My purchase yesterday was my 5th from a Jim Elli | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Bobby Blakemore

The team at Jim Ellis VW are all top notch! | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Mary Mathews

I recently took delivery of my VW Atlas and the experience with Julie Velez was fantastic! Everything was in order and waiting when I (and my 2 sons just out of school) arrived at VW of Chamblee. Julie interacted with me and my children (who were impressed with "Mom getting a new car!"), went over our features and had us on our way h | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Hugo Carrillo

I had a great experience at Jim Ellis Volkswagen of Chamblee. Rachel, my service advisor, was excellent, very professional, friendly, and a great communicator throughout the entire process. She kept me informed every step of the way and made everything feel easy and stress-free. The waiting area was comfortable and well maintained, | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Betty Shirley

Shy was very helpful, patient with all my questions, and a pleasure to do business with! | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Jihyun Largie

Dear Volkswagen Management Team, I am writing to express my sincere appreciation for the exceptional customer service I received from Eddie Won, Sales Consultant at your Volkswagen dealership at Chamblee. From the moment I arrived, Eddie demonstrated a high level of professionalism, knowledge, and genuine care. He took the time to | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Sledge Enokekwa

My car buying experience at Jim Ellis VW of Chamblee was amazing, different, and refreshing. No pressure, nor aggressive back and forth about pricing etc.. it was my shortest car buying process yet. The last car I bought lasted almost 6 hrs. Shout out to Shy, my sales guy. He was laidback, very helpful and also a great communicator. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Vic R

Jim Ellis Volkswagen is the best friendliest dealership experience I’ve ever had. Julie Valdez’s knowledge, friendly careing personality, and overall service made my purchase a top tier experience. I highly recommend for anyone looking for new vehicle to checkout Jim Ellis and ask for Julie! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ David D

I honestly don’t know that I’ve ever been impressed like this by a dealer before. They genuinely offer a great service experience. Took my id.buzz to a dealer just north of this one, who was impossible to connect with due to their AI phone/call center system. Only to find out after dropping it off for its scheduled appointment that | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Janie Howard

After conferring with 2 auto shops varying opinions for what I assumed were noisy breaks I decided to take my 2020 Tiguan to the dealer. I was finally able to get a more comprehensive understanding of the causes. My service advisor, Marcus Johnson, was awesome. He was kind, patient and walked me thru the mechanics evaluation and rec | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Class Morgan

Well I read all the reviews about Eddie and I must say they were not an exaggerated. He went about and beyond in every step of this experience. He was knowledgeable about the vehicle. He made sure that I knew everything I needed to before pulling off. He was warm, friendly and very responsive. He was always very attentive and an | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ d prato

Eddie made our purchase so easy and professional. The car we want to check was being sold but Eddie understood what we were searching for and our budget, and eventually delivered another vehicle that wasn't posted in their website. Kiddos to Eddie, he is definitely a great individual to work with. Thanks for working with us. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Lionell Stokes

Lionel the service advisor was helpful and communicated clearly about any information I had question . | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ k

I’ve had my new 2026 Tiguan for almost a week now and I absolutely love it. Eddie Won was an amazing sales rep; super patient, accommodating, and supportive throughout the entire process. He made everything feel easy and stress-free, and I never felt rushed or pressured. Highly recommend working with him if you’re in the market for a | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Johannes Christian

The place to go in Atlanta for VW. Also huge thank you for Millo, who was taking my requests and needs in a very competent and professional manner! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Patty Schisler

We had a great experience at Jim Ellis VW in Chamblee. Brie and Jessica were so knowledgeable and patient with us. We purchased a 2025 Jetta and I love it! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ All Stars

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2/1/2026 12:00:00 AM | Google

★★★★★ Seong Kim

I leased the id4 2023 on Dec. 2 2023. I came to this dealership for my 30,000 miles maintenance. They charged me the maintenance fee, because it would be my 4th maintenance. Even though I came in for the 30K miles maintenance, it would be 40K miles maintenance because it is 4th year. What the heck is that? What is the meaning of 30K | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ gloria ruiz

I have been attempting to reach the dealer for the past hour without success. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Edwin Chourio

Compré una Volkswagen Atlas 2026, 0 millas, como mi primer auto y además era un regalo para mi esposa. Lamentablemente la experiencia ha sido muy decepcionante. A la semana noté que al acelerar el volante se va fuertemente hacia la derecha, al punto de poder cambiar de carril en segundos, lo cual me parece inseguro. En el concesionar | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Jason Begin

Great experience. Great selection and people. We went out of our way to work with a Jim Ellis dealer because they make it easy and honest. We were super impressed with Eddie Won. He worked hard for us. We will definitely be back. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Thomas Kan

Outstanding experience with the Jim Ellis VW Chamblee Sales Team. Im always hesitant to buy a car from a dealership, because im very picky. I typically dont like other people picking out what im gonna be driving. But let me tell you, Millo found the perfect car on the first try. Let them try. You'll be surprised at what they come up | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Daniel David Izquierdo Hernandez

I had a great experience with Nyisha. She was extremely helpful and professional throughout the whole process. She assisted me with my VW Taos maintenance and made everything smooth, clear, and stress-free. Her attention and communication were excellent. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Steve Hersch

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1/1/2026 12:00:00 AM | Google

★★★★★ Hope Stays Fit

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1/1/2026 12:00:00 AM | Google

★★★★★ Rick Olson

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1/1/2026 12:00:00 AM | Google

★★★★★ Ben Bouton

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1/1/2026 12:00:00 AM | Google

★★★★★ Salma Mehmood

We had such an amazing experience working with Eddie this past Saturday. From start to finish, he was incredibly kind, humble, and truly down to earth. He made the entire car-buying process so easy and completely stress-free. At no point did we feel rushed, pressured, or like he was just another sale to him. He genuinely cared about | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Mary Claire Brakefield

I had a great experience working with Shy! He was patient, kind, and really took the time to help me find the right model for my needs. The entire process was easy and stress-free, and I never felt rushed or pushed into anything. I truly appreciated his professionalism and approach, and I would definitely recommend Shy to anyone look | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Ruby Marie

My experience with this dealership, and salesman Eddie Won was impeccable. Eddie ensured smooth, speedy, and overall excellent service. We are very pleased with our experience and encourage everyone to enjoy this experience as well. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Maura Walters

The environment is friendly, approachable and welcoming - a breath of fresh air after visiting other dealerships in the area. My partner and I had a wonderful experience with Lesley and Shy. They were beyond helpful and patient with our many questions and made sure that we were comfortable every step of the way. Even folks we weren | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Sufian Raja

????? We had a great experience working with Eddie at Jim Ellis Volkswagen. From start to finish, he made the entire vehicle purchase process smooth, straightforward, and stress-free. Eddie was professional, knowledgeable, and efficient, and he handled everything seamlessly without the usual back-and-forth you often expect when buyin | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Michelle

Let me start by saying thank you Kissy Ariza! I am so happy that you were able to help me out and handle my car situation with quickness and was so helpful. My car is working lovely and kissy you really did your thing, thank you so much. I will be back and requesting you. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ ozzie kost

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1/1/2026 12:00:00 AM | Google

★★★★★ Raymond Swanson

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1/1/2026 12:00:00 AM | Google

★★★★★ Hannah Averill

Neil was incredibly helpful and went above and beyond to help me figure out some concerns I had. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Ashley Aschauer

We purchased our first car from Jim Ellis twelve years ago and came back this June for our second. The process was just as easy and great as our first experience. They have a wonderful sales team and we will be back. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Cari Begin

We intentionally came to Jim Ellis because of past experiences. Eddie Won made this car buying experience special. He was thoughtful, professional and knowledgeable. It was not a high pressure sale, Eddie was considerate of our needs. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Andrew Ephgrave

Prompt and professional! Good customer service. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Sarah Waters

I had the absolute BEST experience at Jim Ellis! I was able to purchase my vehicle completely online and Holden was quick, informative, professional and so helpful! There were some issues with the delivery truck, and they quickly worked to find a solution that was best for us to get the vehicle. I would tell everyone I know to buy at | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Robert Moore

I've never had a complaint or problem with Jim Ellis dealerships. Not the cheapest, but the quality is high. . Update: I took my car in for inspection service and four new tires. I knew it would be expensive and was prepared. I agreed to Goodyear tires, but Pirelli's were installed which I didn't realise until an hour later when | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Luis Juárez

We took our Tiguan to get checked due to a battery issue and a rattle noise, and everything was taken care of efficiently and on time. It was also covered by the extended warranty that we have on the car. Great service and experience! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Jorge Diaz

5 star dealership! Shy went above and beyond with the car buying and trade in process. I was able to drive home with a certified pre-owned Atlas Cross Sport. Huge shout out to Shy, Karl and the entire team at Jim Ellis for the great buying experience. I'm super stocked! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Jerry Harrold

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12/1/2025 12:00:00 AM | Google

★★★★★ Jaime Garrett

My experience was great. From the time I got connected with my sales person to moving forward with securing a new car, a 2025 at that. Thank you Shy Whitlow for paying attention to the little things and giving me and my mom the best experience. I didn’t know I was going to be walking out with a 2025, but Shy and the team made it happ | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Emma Pfaff

I just bought my first car today, and the experience couldn’t have been better! Eddie was incredible—patient, knowledgeable, and genuinely cared about helping me find the right car without any pressure. He made the whole process smooth and stress-free. I’d definitely recommend this dealership (and especially Eddie) to anyone looking | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Christian Stewart

I had an awesome experience with sy he took the time out and helped me and I looked at the atlas cross sport | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Laura Gourdet

Spent majority of the day with Shy yesterday and left with a BEAUTIFUL Atlas! He was so personable and patient with my indecisiveness but overall we enjoyed the time spent with him lol. He was easy to work with and extremely knowledgeable at the sales table and on the lot. Carlos from finance was the cherry on top with his kind perso | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Christi Cannon

Another great experience with Jim Ellis VW in Chamblee. Shy and Jessica made the whole process smooth, efficient and fun. This is my fourth car with the team, and I continue to be a big fan. Highly recommend. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Laura Ray

Rachel, in the service department, provided me with above board service. I went in for an oil change and tire rotation (which I didn’t need apparently). She kept me informed from start to finish! And she checked with me the next day to make sure I was happy! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Jim Frost

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12/1/2025 12:00:00 AM | Google

★★★★★ Brenda D

Eddie made my first car-buying experience absolutely seamless. He was knowledgeable, attentive, and made sure I felt comfortable every step of the way. From start to finish, his service was outstanding. I’m so thankful for all his help, thank you, Eddie! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Morgan Whidden

Eddie was absolutely incredible to work with. He helped my dad and me find the perfect Volkswagen Tiguan—exactly the car I wanted and at a GREAT price. He went above and beyond to make the process smooth, stress-free, and genuinely enjoyable. You can really tell he cares about his customers. We’re super thankful for his patience, kno | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Ruchitha M.B

Eddie has been the bestt sales person, he closed the deal within an hour and gave us the bestt deal on our appraisal. Not even exaggerating! Eddie is the BEST! I wish I could give him more stars! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Nadim Elkhoury

The service took almost over 4 hours and we weren't able to get an ETA on completion. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Felicia M

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12/1/2025 12:00:00 AM | Google

★★★★★ Linden Cundiff

First time visit, I had excellent and prompt service. Neil was a wonderful advisor. Happy to have a great dealership so close to central Atlanta. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Desiree Smith

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12/1/2025 12:00:00 AM | Google

★★★★★ Sema Belew

Ive she has been very helpful for my service vist to Jim ellis thank u | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Jeralyn Middleton

4 stars only because no one called me back Wednesday and I had to call Thursday to get the buying process started. Luckily Shy was able to assist and have everything ready for an easy purchase and pickup on Saturday. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Erik Thackston

The service center lies. I was told I needed a new engine. The service center charged me for this information. I took the car to my mechanic and he cleared the computer errors and the car drives fine. Liars | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Jim Feeney

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11/1/2025 12:00:00 AM | Google

★★★★★ jonathan callaway

Rachel was absolutely amazing!!! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Kathie Kline

Great customer service. Everything was done on time and car returned clean. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Josie Kennel

Chris and his service team were absolutely wonderful! Got me in same day, fixed my issue under warranty and even provided a quiet room for me to zoom from! Not to mention the free car wash at the end! Seriously so kind. So appreciate yall!!! Will be back for regular service! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Tamanique Banks

Nyisha was very helpful and patient. She understood how this was stressful for me and she helped me figure out the next best steps. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Carlos Centeno

First of all, I do want to thank Eddie W and his team which made a seamless process for us to make a purchase with ZERO pressure to buy. He was super helpful and even after purchase; he was very patient and respectful. He also checked in on us with our purchase. He was very patient with our daughters as we waited for the process too. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Mariah Sanders

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11/1/2025 12:00:00 AM | Google

★★★★★ jerome clark

Everything they were friendly helpful and they cared | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Kay Kay

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11/1/2025 12:00:00 AM | Google

★★★★★ David Jung

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11/1/2025 12:00:00 AM | Google

★★★★★ Andres Aguas

Excelent service! I been a costumer for over 9 years, they always exceed my expextations! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Jacque LaBelle

Neil at Jim Ellis VW in Chamblee was awesome! Kept me fully informed along the way and super nice. Will definitely go back again. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Keyonna Coons

Neil was amazing. Top tier rainbow friendly! Amazing person. Thanks Neil and VW. 2026 Audi Q7 here i come | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ M L

Marcus was super helpful! Took care of everything! Ask for Marcus | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Chelsea Viverito

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11/1/2025 12:00:00 AM | Google

★★★★★ Jessica Feingold

Marcus and the whole service team were so friendly and helpful! They had my car done quick for an oil change 10/10 service! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Felicia Buck

Chris service advisor, Josh service team menber, Alex service technician were all professional, thorough and helpful. Thanks for all you do. Turbo beetle- Teddy | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Meagan Carroll

Couldn’t have asked for an easier car buying process! Shy helped me get exactly what I was looking for and I’m so thankful for the entire Jim Ellis VW team for making this happen! Thanks y’all! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Iraida Labra

Jim Ellis help me when I most needed it. They took me in immediately for a battery change, and not only changed the battery, but they checked all the car service information, texted me with their findings, and completed everything in less than two hours. They cleaned my car, and offered a high level service quality with great communi | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Agustin Durand

Quick and efficient. Also got surprised and delighted having my car washed | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Ken B

Great performance on my vehicle!!! Great service & outstanding people!!! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Devin Neal

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11/1/2025 12:00:00 AM | Google

★★★★★ Emanuel Johnson

Eddie was great and amazingly helpful through my car buying process!!! He made everything very easygoing and he made sure he did everything he could for me to walk away satisfied??. I Definitely recommend him | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Sayma Waleh

I had a great experience! Chris Anderson was great and helped me tremendously. I felt taken care of and all my questions were answered. I would recommend him to anyone who comes in! 5 star service. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Gabe

Good service from Marcus and the service team. Thanks! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Amelia Marler

Totaled my vehicle in September and was very nervous about car shopping. I had a wonderful experience at Jim Ellis and ended up buying a 2022 Volkswagen Tiguan. I absolutely love it and i’m thankful that the experience was easy! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Heather Groseclose

I bought my car from Jim Ellis VW and since have taken it to the dealership a couple of times. Each time they have been great and transparent about anything going on. Krissy was very helpful and professional. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Rollin Guyden

Provided great service!! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Matthew Morris

Shy and team at Jim Ellis make you feel like family, from the sales manager Karl who welcomes you with warm smile that you feel can trust. To shy sales consultant who is honest and will do any thing to make you happy. To Carlos the finance guy who can give you the advise you want hear. They put bow on for photo for my wife, pick | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Lee Ann Wisham

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11/1/2025 12:00:00 AM | Google

★★★★★ Froswell Wallace

The purchase process went smoothly with good communication with the sales rep, but after the sale, I had trouble getting follow-up communication from the same sales person via their cellphone which I’ve received communication from prior to the sale. A few days after the sale I requested signed copies of documents multiple times and n | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Sayantan Datta

Bad experience! Started having problems from after they replaced brake pads and rotors. Won’t go back. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Pat Kinney

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11/1/2025 12:00:00 AM | Google

★★★★★ Chris Jarrette

Don't buy a VW or get your car serviced here unless you enjoy getting ripped off. I love my 2023 Taos, but aftermarket support at VW of Marietta and Jim Ellis Volkswagen has been a nightmare. The problems started only 7,200 miles after driving my brand new Taos off the lot. I had read the Taos had a known head gasket issue, and sure | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Anthony Calderone

Do not recommend this place as they will rip you off and upcharge almost every service. You’re better off going to a different VW that isn’t all glitzy and glamorous. You’ll save on just about everything by not using them for repairs, and if you do go there they’ll hit you with a massive diagnostic fee. People are pretty nice but the | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Raineza Lyrae

Buying a car with Eddie Won was such a smooth and enjoyable experience! From the very beginning, he was professional, patient, and really took the time to understand what I was looking for. He answered all of my questions clearly, walked me through every step of the process, and never once made me feel pressured. Eddie went above and | Read Full Review