Save on Vehicle Service & Repair at Your Local Dealer Near Atlanta

★★★★★ Delilah Kelly

Shy and Eddie made my car buying experience quite enjoyable. Their engaging personalities, product knowledge and professionalism led me to finally purchasing the vehicle after indecisiveness. Thanks, Shy and Eddie for a grrat experience! | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Scott Lerner I Gipson Group ATL

Milo took great care of me. Him and Brian in finance really came through with exactly what I wanted in a unique situation and I love my car. | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Marion Grant

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4/19/2026 12:00:00 AM | Google

★★★★★ Izabella Jones

I had the best service all around. The team was exceptional and love the added touch of sending me the video of the work being performed. It's informative and very satisfying to view. Lionel went above and beyond to show me that he was going to take care of my car and was in constant communication about the progress. It's the persona | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Victoria Berensen

Millo was excellent from the start! He was patient, thorough, and made sure to do his best to get me the best deal! Without him and Eddie I wouldn’t be in my new 2026 Taos! I thank him for his excellent customer service and look forward to continue working with him in the future. | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ moises torres

Spoke to Jasmine to find out if a vehicle was still available in the lot, she said yes and asked what time I could come in. Drove 2 hours on heavy traffic just to take a few steps into the building only to find out by someone that the car was never there. Walked right out. What a huge let down by a dealership! | Read Full Review

4/19/2026 12:00:00 AM | Google

★★★★★ Jamie Fergerson

Jim Ellis VW offers the best customer service of any car dealership or shop I’ve ever worked with. They are respectful, don’t pressure me to buy things I don’t need, and my service advisor (Racheal) has always made sure I have what I need both in regular maintenance and after a car accident. | Read Full Review

4/16/2026 12:00:00 AM | Google

★★★★★ Jill Adderly

My 1st experience was yesterday. Customer service was great. | Read Full Review

4/14/2026 12:00:00 AM | Google

★★★★★ Samantha Hackney

The GM Robby really made my experience so much easier treating me and my husband like family! Best place to buy a VW by far!! | Read Full Review

4/9/2026 12:00:00 AM | Google

★★★★★ Daniela Tapia

I recently visited Volkswagen Jim Ellis while searching for a car, and I had a great experience. Mr. Milo assisted me throughout the process—he was incredibly friendly, efficient, and helpful. I ended up getting a great deal and couldn’t be happier with my purchase. I highly recommend Volkswagen Jim Ellis to anyone in the market for | Read Full Review

4/8/2026 12:00:00 AM | Google

★★★★★ Lionel Rutter

I wanted to get my daughter a car and seen the perfect one online. I spoke to Shy and told him the stock number. It was available and we rushed over as they close at 7. We get there at 615, Shy has the car filled up cleaned and ready for a test drive. My daughter drove the car and it was exactly the one she wanted, color, wheels ev | Read Full Review

4/4/2026 12:00:00 AM | Google

★★★★★ Chris Bell

Had a great experience today purchasing my new vehicle. My salesman Shy was very helpful and knowledgeable. The entire staff was great! Will shop again in the future | Read Full Review

4/3/2026 12:00:00 AM | Google

★★★★★ Irma Mezzogori

thank you so much for the attention and the great service on part of a wonderful staff named Kissy. She was amazing and kind. | Read Full Review

4/1/2026 12:00:00 AM | Google

★★★★★ Elizabeth Soreng Raymond

I had an excellent experience working with Millo Antola at Volkswagen of Chamblee. From the moment I arrived—just 10 minutes before closing—he still took the time to sit down with me, answer my questions, and never made me feel rushed. That level of professionalism and dedication really stood out. Millo is extremely knowledgeable an | Read Full Review

3/28/2026 12:00:00 AM | Google

★★★★★ Brian Sinard

Julie was very helpful and knowledgeable I would definitely recommend asking for Julie when shopping at Jim Ellis! | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Nathanael Han

If I could give less than 1 star I would. I went in LAST WEEK to have 2 recalls serviced and was there for 6 HOURS even with an appointment. I was given my papers and told that everything was fixed. By MONDAY I was having problems with my transmission. An issue I never had before. I went back yesterday and it took them 3 HOURS to jus | Read Full Review

3/25/2026 12:00:00 AM | Google

★★★★★ Tucker

Alex was fantastic and helped us get exactly what we were looking for. | Read Full Review

3/23/2026 12:00:00 AM | Google

★★★★★ Asheley Potts

Had a great experience here. I went in with an idea of what I was looking for and Shy, along with Tyson, immediately stepped in to help me assess the options and eventually choose the car I wanted to buy. Shy was knowledgeable and personable and most importantly, straightforward. The process was seamless with none of the usual rigmar | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Paul Rambo

What a great experience. From Jasmine, Shy, Tyson and Bryan. Very easy process, no let me check with my manager. Very knowledgeable and friendly. Best car buying experience I’ve had. From arrival, test drive and signing papers in less than 3 hours. Great job lady and gentleman. | Read Full Review

3/21/2026 12:00:00 AM | Google

★★★★★ Silvana Becerra

I visited Jim Ellis Volkswagen to replace my car with the new 2025 Tiguan, and I’m so glad I did. I worked with Millo Antola, who was incredibly helpful from the moment we met on Friday. He walked me through the entire process, explained everything clearly, and even helped me in Spanish — which made the experience so much easier and | Read Full Review

3/13/2026 12:00:00 AM | Google

★★★★★ Christian Rios

????? Outstanding Experience at Jim Ellis Volkswagen of Chamblee I recently purchased a car from Jim Ellis Volkswagen in Chamblee and had an absolutely great experience. My sales agent, Brie, was incredible from start to finish. She was kind, thoughtful, and genuinely cared about making sure everything went smoothly. She went above | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Huethen Livingston

From the time I went in to the time I leave was less than 2 hours from I'm buying car it's a first | Read Full Review

3/9/2026 12:00:00 AM | Google

★★★★★ Dan Ayers

We went to Jim Ellis because of our previous experience with VW ownership as they are solid, reliable, low maintenance vehicles and also because of the friendly service we have had at Jim Ellis VW in the past. We did not know what type a vehicle we wanted but it was between a smaller SUV versus a sports sedan. Torre was our salesman | Read Full Review

3/2/2026 12:00:00 AM | Google

★★★★★ Dan Ayers

We went to Jim Ellis because of our previous experience with VW ownership as they are solid, reliable, low maintenance vehicles and also because of the friendly service we have had at Jim Ellis VW in the past. We did not know what type a vehicle we wanted but it was between a smaller SUV versus a sports sedan. Torre was our salesman | Read Full Review

2/28/2026 12:00:00 AM | Google

★★★★★ Gwyneth Ralston

Julie was extremely helpful and on top of things and got me in the car I wanted fast and handled everything very smoothly! | Read Full Review

2/25/2026 12:00:00 AM | Google

★★★★★ Jessica Jackson

I had an awesome experience at this VW dealership. Julie and Jessica were incredible to work with, knowledgeable, patient, and genuinely helpful throughout the entire process. The whole staff was welcoming and made everything feel easy and stress-free. I drove off in a 2026 Tiguan and absolutely love it. Big thanks to everyone there | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Mary Mcphan

Came to the dealership for warranty repairs and I was blessed to have Ivie as my service advisor and when I say she gave top tier service! Ivie listened to all my concerns and addressed every last one including additional issue which she provided a quote for via text while I waited. While waiting I was able to complete tasks on my co | Read Full Review

2/24/2026 12:00:00 AM | Google

★★★★★ Michael Aarons

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2/22/2026 12:00:00 AM | Google

★★★★★ RC B

We liked a car and wanted to understand what’s the best price the dealership will offer, don’t like to waste time to asked for the best numbers possible . To our surprise the best number (without taxes or fees ) was higher than listed price, non starter and when I asked the sales guy why you would do that and if you even looked at wh | Read Full Review

2/22/2026 12:00:00 AM | Google

★★★★★ Jonas Kalter

Great service, quick and honest process. Alex helped us very well and I could drive off the lot with a beautiful new car. | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ Aaliyah

I recently started bringing my car to this branch and can I say what a difference. No offense to other branches I’ve worked with, but the way that all the team members here treat me is superb customer service. Very professional. I have to shout out Nyisha because she has helped me every time I needed maintenance done or any service w | Read Full Review

2/17/2026 12:00:00 AM | Google

★★★★★ TM Woods

Sales Consultant, Shy Whitlow, and Finance Mgr, Eddie Won, made my VW Taos purchase a seamless and enjoyable experience. They both kept me informed and made me and my husband feel like we were a true member of the Jim Ellis family. That’s why I’ll continue to purchase my vehicles here. My purchase yesterday was my 5th from a Jim Elli | Read Full Review

2/15/2026 12:00:00 AM | Google

★★★★★ Bobby Blakemore

The team at Jim Ellis VW are all top notch! | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Mary Mathews

I recently took delivery of my VW Atlas and the experience with Julie Velez was fantastic! Everything was in order and waiting when I (and my 2 sons just out of school) arrived at VW of Chamblee. Julie interacted with me and my children (who were impressed with "Mom getting a new car!"), went over our features and had us on our way h | Read Full Review

2/10/2026 12:00:00 AM | Google

★★★★★ Hugo Carrillo

I had a great experience at Jim Ellis Volkswagen of Chamblee. Rachel, my service advisor, was excellent, very professional, friendly, and a great communicator throughout the entire process. She kept me informed every step of the way and made everything feel easy and stress-free. The waiting area was comfortable and well maintained, | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Betty Shirley

Shy was very helpful, patient with all my questions, and a pleasure to do business with! | Read Full Review

2/8/2026 12:00:00 AM | Google

★★★★★ Jihyun Largie

Dear Volkswagen Management Team, I am writing to express my sincere appreciation for the exceptional customer service I received from Eddie Won, Sales Consultant at your Volkswagen dealership at Chamblee. From the moment I arrived, Eddie demonstrated a high level of professionalism, knowledge, and genuine care. He took the time to | Read Full Review

2/3/2026 12:00:00 AM | Google

★★★★★ Janie Howard

After conferring with 2 auto shops varying opinions for what I assumed were noisy breaks I decided to take my 2020 Tiguan to the dealer. I was finally able to get a more comprehensive understanding of the causes. My service advisor, Marcus Johnson, was awesome. He was kind, patient and walked me thru the mechanics evaluation and rec | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Class Morgan

Well I read all the reviews about Eddie and I must say they were not an exaggerated. He went about and beyond in every step of this experience. He was knowledgeable about the vehicle. He made sure that I knew everything I needed to before pulling off. He was warm, friendly and very responsive. He was always very attentive and an | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ d prato

Eddie made our purchase so easy and professional. The car we want to check was being sold but Eddie understood what we were searching for and our budget, and eventually delivered another vehicle that wasn't posted in their website. Kiddos to Eddie, he is definitely a great individual to work with. Thanks for working with us. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Lionell Stokes

Lionel the service advisor was helpful and communicated clearly about any information I had question . | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ k

I’ve had my new 2026 Tiguan for almost a week now and I absolutely love it. Eddie Won was an amazing sales rep; super patient, accommodating, and supportive throughout the entire process. He made everything feel easy and stress-free, and I never felt rushed or pressured. Highly recommend working with him if you’re in the market for a | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Johannes Christian

The place to go in Atlanta for VW. Also huge thank you for Millo, who was taking my requests and needs in a very competent and professional manner! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Patty Schisler

We had a great experience at Jim Ellis VW in Chamblee. Brie and Jessica were so knowledgeable and patient with us. We purchased a 2025 Jetta and I love it! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Sledge Enokekwa

My car buying experience at Jim Ellis VW of Chamblee was amazing, different, and refreshing. No pressure, nor aggressive back and forth about pricing etc.. it was my shortest car buying process yet. The last car I bought lasted almost 6 hrs. Shout out to Shy, my sales guy. He was laidback, very helpful and also a great communicator. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Vic R

Jim Ellis Volkswagen is the best friendliest dealership experience I’ve ever had. Julie Valdez’s knowledge, friendly careing personality, and overall service made my purchase a top tier experience. I highly recommend for anyone looking for new vehicle to checkout Jim Ellis and ask for Julie! | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ David D

I honestly don’t know that I’ve ever been impressed like this by a dealer before. They genuinely offer a great service experience. Took my id.buzz to a dealer just north of this one, who was impossible to connect with due to their AI phone/call center system. Only to find out after dropping it off for its scheduled appointment that | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ All Stars

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2/1/2026 12:00:00 AM | Google

★★★★★ Edwin Chourio

Compré una Volkswagen Atlas 2026, 0 millas, como mi primer auto y además era un regalo para mi esposa. Lamentablemente la experiencia ha sido muy decepcionante. A la semana noté que al acelerar el volante se va fuertemente hacia la derecha, al punto de poder cambiar de carril en segundos, lo cual me parece inseguro. En el concesionar | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Seong Kim

I leased the id4 2023 on Dec. 2 2023. I came to this dealership for my 30,000 miles maintenance. They charged me the maintenance fee, because it would be my 4th maintenance. Even though I came in for the 30K miles maintenance, it would be 40K miles maintenance because it is 4th year. What the heck is that? What is the meaning of 30K | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ gloria ruiz

I have been attempting to reach the dealer for the past hour without success. | Read Full Review

2/1/2026 12:00:00 AM | Google

★★★★★ Jason Begin

Great experience. Great selection and people. We went out of our way to work with a Jim Ellis dealer because they make it easy and honest. We were super impressed with Eddie Won. He worked hard for us. We will definitely be back. | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Thomas Kan

Outstanding experience with the Jim Ellis VW Chamblee Sales Team. Im always hesitant to buy a car from a dealership, because im very picky. I typically dont like other people picking out what im gonna be driving. But let me tell you, Millo found the perfect car on the first try. Let them try. You'll be surprised at what they come up | Read Full Review

1/3/2026 12:00:00 AM | Google

★★★★★ Daniel David Izquierdo Hernandez

I had a great experience with Nyisha. She was extremely helpful and professional throughout the whole process. She assisted me with my VW Taos maintenance and made everything smooth, clear, and stress-free. Her attention and communication were excellent. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Steve Hersch

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1/1/2026 12:00:00 AM | Google

★★★★★ Hope Stays Fit

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1/1/2026 12:00:00 AM | Google

★★★★★ Rick Olson

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1/1/2026 12:00:00 AM | Google

★★★★★ Ben Bouton

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1/1/2026 12:00:00 AM | Google

★★★★★ Salma Mehmood

We had such an amazing experience working with Eddie this past Saturday. From start to finish, he was incredibly kind, humble, and truly down to earth. He made the entire car-buying process so easy and completely stress-free. At no point did we feel rushed, pressured, or like he was just another sale to him. He genuinely cared about | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Mary Claire Brakefield

I had a great experience working with Shy! He was patient, kind, and really took the time to help me find the right model for my needs. The entire process was easy and stress-free, and I never felt rushed or pushed into anything. I truly appreciated his professionalism and approach, and I would definitely recommend Shy to anyone look | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Ruby Marie

My experience with this dealership, and salesman Eddie Won was impeccable. Eddie ensured smooth, speedy, and overall excellent service. We are very pleased with our experience and encourage everyone to enjoy this experience as well. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Maura Walters

The environment is friendly, approachable and welcoming - a breath of fresh air after visiting other dealerships in the area. My partner and I had a wonderful experience with Lesley and Shy. They were beyond helpful and patient with our many questions and made sure that we were comfortable every step of the way. Even folks we weren | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Sufian Raja

????? We had a great experience working with Eddie at Jim Ellis Volkswagen. From start to finish, he made the entire vehicle purchase process smooth, straightforward, and stress-free. Eddie was professional, knowledgeable, and efficient, and he handled everything seamlessly without the usual back-and-forth you often expect when buyin | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Michelle

Let me start by saying thank you Kissy Ariza! I am so happy that you were able to help me out and handle my car situation with quickness and was so helpful. My car is working lovely and kissy you really did your thing, thank you so much. I will be back and requesting you. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ ozzie kost

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1/1/2026 12:00:00 AM | Google

★★★★★ Raymond Swanson

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1/1/2026 12:00:00 AM | Google

★★★★★ Hannah Averill

Neil was incredibly helpful and went above and beyond to help me figure out some concerns I had. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Ashley Aschauer

We purchased our first car from Jim Ellis twelve years ago and came back this June for our second. The process was just as easy and great as our first experience. They have a wonderful sales team and we will be back. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Cari Begin

We intentionally came to Jim Ellis because of past experiences. Eddie Won made this car buying experience special. He was thoughtful, professional and knowledgeable. It was not a high pressure sale, Eddie was considerate of our needs. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Andrew Ephgrave

Prompt and professional! Good customer service. | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Sarah Waters

I had the absolute BEST experience at Jim Ellis! I was able to purchase my vehicle completely online and Holden was quick, informative, professional and so helpful! There were some issues with the delivery truck, and they quickly worked to find a solution that was best for us to get the vehicle. I would tell everyone I know to buy at | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Robert Moore

I've never had a complaint or problem with Jim Ellis dealerships. Not the cheapest, but the quality is high. . Update: I took my car in for inspection service and four new tires. I knew it would be expensive and was prepared. I agreed to Goodyear tires, but Pirelli's were installed which I didn't realise until an hour later when | Read Full Review

1/1/2026 12:00:00 AM | Google

★★★★★ Luis Juárez

We took our Tiguan to get checked due to a battery issue and a rattle noise, and everything was taken care of efficiently and on time. It was also covered by the extended warranty that we have on the car. Great service and experience! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Jorge Diaz

5 star dealership! Shy went above and beyond with the car buying and trade in process. I was able to drive home with a certified pre-owned Atlas Cross Sport. Huge shout out to Shy, Karl and the entire team at Jim Ellis for the great buying experience. I'm super stocked! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Jerry Harrold

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12/1/2025 12:00:00 AM | Google

★★★★★ Jaime Garrett

My experience was great. From the time I got connected with my sales person to moving forward with securing a new car, a 2025 at that. Thank you Shy Whitlow for paying attention to the little things and giving me and my mom the best experience. I didn’t know I was going to be walking out with a 2025, but Shy and the team made it happ | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Emma Pfaff

I just bought my first car today, and the experience couldn’t have been better! Eddie was incredible—patient, knowledgeable, and genuinely cared about helping me find the right car without any pressure. He made the whole process smooth and stress-free. I’d definitely recommend this dealership (and especially Eddie) to anyone looking | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Christian Stewart

I had an awesome experience with sy he took the time out and helped me and I looked at the atlas cross sport | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Laura Gourdet

Spent majority of the day with Shy yesterday and left with a BEAUTIFUL Atlas! He was so personable and patient with my indecisiveness but overall we enjoyed the time spent with him lol. He was easy to work with and extremely knowledgeable at the sales table and on the lot. Carlos from finance was the cherry on top with his kind perso | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Christi Cannon

Another great experience with Jim Ellis VW in Chamblee. Shy and Jessica made the whole process smooth, efficient and fun. This is my fourth car with the team, and I continue to be a big fan. Highly recommend. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Laura Ray

Rachel, in the service department, provided me with above board service. I went in for an oil change and tire rotation (which I didn’t need apparently). She kept me informed from start to finish! And she checked with me the next day to make sure I was happy! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Jim Frost

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12/1/2025 12:00:00 AM | Google

★★★★★ Brenda D

Eddie made my first car-buying experience absolutely seamless. He was knowledgeable, attentive, and made sure I felt comfortable every step of the way. From start to finish, his service was outstanding. I’m so thankful for all his help, thank you, Eddie! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Morgan Whidden

Eddie was absolutely incredible to work with. He helped my dad and me find the perfect Volkswagen Tiguan—exactly the car I wanted and at a GREAT price. He went above and beyond to make the process smooth, stress-free, and genuinely enjoyable. You can really tell he cares about his customers. We’re super thankful for his patience, kno | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Ruchitha M.B

Eddie has been the bestt sales person, he closed the deal within an hour and gave us the bestt deal on our appraisal. Not even exaggerating! Eddie is the BEST! I wish I could give him more stars! | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Nadim Elkhoury

The service took almost over 4 hours and we weren't able to get an ETA on completion. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Felicia M

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12/1/2025 12:00:00 AM | Google

★★★★★ Linden Cundiff

First time visit, I had excellent and prompt service. Neil was a wonderful advisor. Happy to have a great dealership so close to central Atlanta. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Desiree Smith

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12/1/2025 12:00:00 AM | Google

★★★★★ Sema Belew

Ive she has been very helpful for my service vist to Jim ellis thank u | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Jeralyn Middleton

4 stars only because no one called me back Wednesday and I had to call Thursday to get the buying process started. Luckily Shy was able to assist and have everything ready for an easy purchase and pickup on Saturday. | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Erik Thackston

The service center lies. I was told I needed a new engine. The service center charged me for this information. I took the car to my mechanic and he cleared the computer errors and the car drives fine. Liars | Read Full Review

12/1/2025 12:00:00 AM | Google

★★★★★ Mariah Sanders

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11/1/2025 12:00:00 AM | Google

★★★★★ jerome clark

Everything they were friendly helpful and they cared | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Kay Kay

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11/1/2025 12:00:00 AM | Google

★★★★★ David Jung

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11/1/2025 12:00:00 AM | Google

★★★★★ Andres Aguas

Excelent service! I been a costumer for over 9 years, they always exceed my expextations! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Jacque LaBelle

Neil at Jim Ellis VW in Chamblee was awesome! Kept me fully informed along the way and super nice. Will definitely go back again. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Keyonna Coons

Neil was amazing. Top tier rainbow friendly! Amazing person. Thanks Neil and VW. 2026 Audi Q7 here i come | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ M L

Marcus was super helpful! Took care of everything! Ask for Marcus | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Chelsea Viverito

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11/1/2025 12:00:00 AM | Google

★★★★★ Jessica Feingold

Marcus and the whole service team were so friendly and helpful! They had my car done quick for an oil change 10/10 service! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Felicia Buck

Chris service advisor, Josh service team menber, Alex service technician were all professional, thorough and helpful. Thanks for all you do. Turbo beetle- Teddy | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Meagan Carroll

Couldn’t have asked for an easier car buying process! Shy helped me get exactly what I was looking for and I’m so thankful for the entire Jim Ellis VW team for making this happen! Thanks y’all! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Iraida Labra

Jim Ellis help me when I most needed it. They took me in immediately for a battery change, and not only changed the battery, but they checked all the car service information, texted me with their findings, and completed everything in less than two hours. They cleaned my car, and offered a high level service quality with great communi | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Agustin Durand

Quick and efficient. Also got surprised and delighted having my car washed | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Ken B

Great performance on my vehicle!!! Great service & outstanding people!!! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Gabe

Good service from Marcus and the service team. Thanks! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Amelia Marler

Totaled my vehicle in September and was very nervous about car shopping. I had a wonderful experience at Jim Ellis and ended up buying a 2022 Volkswagen Tiguan. I absolutely love it and i’m thankful that the experience was easy! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Heather Groseclose

I bought my car from Jim Ellis VW and since have taken it to the dealership a couple of times. Each time they have been great and transparent about anything going on. Krissy was very helpful and professional. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Rollin Guyden

Provided great service!! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Matthew Morris

Shy and team at Jim Ellis make you feel like family, from the sales manager Karl who welcomes you with warm smile that you feel can trust. To shy sales consultant who is honest and will do any thing to make you happy. To Carlos the finance guy who can give you the advise you want hear. They put bow on for photo for my wife, pick | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Lee Ann Wisham

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11/1/2025 12:00:00 AM | Google

★★★★★ Jim Feeney

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11/1/2025 12:00:00 AM | Google

★★★★★ jonathan callaway

Rachel was absolutely amazing!!! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Kathie Kline

Great customer service. Everything was done on time and car returned clean. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Josie Kennel

Chris and his service team were absolutely wonderful! Got me in same day, fixed my issue under warranty and even provided a quiet room for me to zoom from! Not to mention the free car wash at the end! Seriously so kind. So appreciate yall!!! Will be back for regular service! | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Tamanique Banks

Nyisha was very helpful and patient. She understood how this was stressful for me and she helped me figure out the next best steps. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Carlos Centeno

First of all, I do want to thank Eddie W and his team which made a seamless process for us to make a purchase with ZERO pressure to buy. He was super helpful and even after purchase; he was very patient and respectful. He also checked in on us with our purchase. He was very patient with our daughters as we waited for the process too. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Devin Neal

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11/1/2025 12:00:00 AM | Google

★★★★★ Emanuel Johnson

Eddie was great and amazingly helpful through my car buying process!!! He made everything very easygoing and he made sure he did everything he could for me to walk away satisfied??. I Definitely recommend him | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Sayma Waleh

I had a great experience! Chris Anderson was great and helped me tremendously. I felt taken care of and all my questions were answered. I would recommend him to anyone who comes in! 5 star service. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Froswell Wallace

The purchase process went smoothly with good communication with the sales rep, but after the sale, I had trouble getting follow-up communication from the same sales person via their cellphone which I’ve received communication from prior to the sale. A few days after the sale I requested signed copies of documents multiple times and n | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Sayantan Datta

Bad experience! Started having problems from after they replaced brake pads and rotors. Won’t go back. | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Anthony Calderone

Do not recommend this place as they will rip you off and upcharge almost every service. You’re better off going to a different VW that isn’t all glitzy and glamorous. You’ll save on just about everything by not using them for repairs, and if you do go there they’ll hit you with a massive diagnostic fee. People are pretty nice but the | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Pat Kinney

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11/1/2025 12:00:00 AM | Google

★★★★★ Chris Jarrette

Don't buy a VW or get your car serviced here unless you enjoy getting ripped off. I love my 2023 Taos, but aftermarket support at VW of Marietta and Jim Ellis Volkswagen has been a nightmare. The problems started only 7,200 miles after driving my brand new Taos off the lot. I had read the Taos had a known head gasket issue, and sure | Read Full Review

11/1/2025 12:00:00 AM | Google

★★★★★ Martyoris Gomez

Fui por mi servicio de las 20mil millas, y fue excelente como el anterior. Kisi super atenta y amable me mantuvo informada en toda la duracion del servicio. Muy agradecida con la agencia por el servicio prestado y la atención tan especial de Kisi. Atención 10/10 recomendados 100%?? | Read Full Review