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Volkswagen of Wesley Chapel

★★★★★(177)read reviews

26500 Silver Maple Pkwy, Wesley Chapel, FL 33544

(855) 960-2029 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 8:00 AM - 5:00 PMSun: Closed

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Customer Reviews

★★★★★ William Mo
Great experience, reliable and personable. | Read Full Review
6/30/2025 12:00:00 AM | Google
★★★★★ Elizabeth S
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6/30/2025 12:00:00 AM | Google
★★★★★ Ryan Derryberry
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6/30/2025 12:00:00 AM | Google
★★★★★ Juan Mola
We’ve had great experiences in VW of Wesley Chapel! | Read Full Review
6/30/2025 12:00:00 AM | Google
★★★★★ Esteban Corredor
Excelente atención, servicio y soporte garantizado. Siento el respaldo y confianza de una marca reconocida como Volkswagen. Las personas te atienden con mucha amabilidad y el servicio de taller y post venta es increíble. Súper recomendado en todos aspectos. | Read Full Review
6/29/2025 12:00:00 AM | Google
★★★★★ julia Chris
They fixed the recall fast. Everyone was friendly and no one pressured any of us waiting for service to get a appraisal for our current cars or try to up sell anything. | Read Full Review
6/29/2025 12:00:00 AM | Google
★★★★★ Kelli Derryberry
We had an issue with our car that was not the easiest to figure out or to fix. We would like to thank everyone who helped out in the matter, as it is greatly appreciated! Zach was so helpful and kind to make sure that we were taken care of. He always provides excellent customer service and the issue wouldn't have been resolved withou | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Michael Demaree
Friendly, knowledgeable staff…Vincent was incredible and Chris and Connor were awesome…nice selection of cars with a price point for everyone!! | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Esteban Corredor
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6/27/2025 12:00:00 AM | Google
★★★★★ Sandy Holcomb
I found a used vehicle online and made an inquiry. Within a minute I was able to confirm it was available and in another 5 minutes I was able to get a carfax report. I made an appointment to drive it later that day and was met by Jorge when I arrived. I super nice young man! We reached an agreement on numbers and I arranged to pick | Read Full Review
6/27/2025 12:00:00 AM | Google
★★★★★ Brian Lavigne
Another great experience at VW of Wesley Chapel. Had my car in for some warranty work. Great all around experience from service Adviser to technician. | Read Full Review
6/26/2025 12:00:00 AM | Google
★★★★★ Nancy Yerga
On my way home to NC, my VW happened to get a flat tire right down the street from this dealership. I literally rolled in and they helped me right away! I think his name was Carlos - excellent customer service - super nice and professional. I was in and out of the dealership and back on my way to NC in about an hour! | Read Full Review
6/26/2025 12:00:00 AM | Google
★★★★★ Gary Jones
Great people completely dedicated to a positive customer experience. I was impressed and 100% satisfied with the way I was treated and my new car purchase. Sincere thanks and appreciation to Al, Rolo, Conner and the rest of the VW Wesley Chapel team! | Read Full Review
6/26/2025 12:00:00 AM | Google
★★★★★ Mike
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6/26/2025 12:00:00 AM | Google
★★★★★ Michael Phillips
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6/26/2025 12:00:00 AM | Google
★★★★★ Thatiana Carvalho
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6/25/2025 12:00:00 AM | Google
★★★★★ Gerg Gerg
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6/25/2025 12:00:00 AM | Google
★★★★★ Jessica Turner
Nice people work there | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Omar donato
DO NOT GET TIRE PROTECTION. They tell you everything is covered and it’s not. | Read Full Review
6/25/2025 12:00:00 AM | Google
★★★★★ Emily Clayton
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6/23/2025 12:00:00 AM | Google
★★★★★ Rusty McLin
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6/23/2025 12:00:00 AM | Google
★★★★★ Norma Herrera
The service department was excellent. Great communication and friendly, professional service!! | Read Full Review
6/23/2025 12:00:00 AM | Google
★★★★★ Sandra Hayward
Devin is awesome! He always goes above and beyond. Every time I have my VW serviced Devin explains the process and communicates well. Today he got me out of a pickle when I lost my wheel lock key. THANKS DEVIN! | Read Full Review
6/23/2025 12:00:00 AM | Google
★★★★★ Basil Denson
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6/22/2025 12:00:00 AM | Google
★★★★★ Robie Siné
I always receive absolutely exceptional service at Volkswagen of Wesley Chapel whenever I have issues with my Atlas. Zack Leclair truly stands out, he not only listens carefully to my concerns, but he also takes the time to clearly explain the service being done. His patience, understanding, and willingness to help have made all the | Read Full Review
6/19/2025 12:00:00 AM | Google
★★★★★ Ashley Herren
Buying a new car can seem daunting, but VW of Wesley Chapel made the process seamless! Amazing service, highly recommend going here for your next car! | Read Full Review
6/19/2025 12:00:00 AM | Google
★★★★★ JB McGee
Really appreciate the customer service from Volkswagen of Wesley Chapel! Zach was really helpful and had my service done super quick! | Read Full Review
6/18/2025 12:00:00 AM | Google
★★★★★ Minor Figueroa
Zach & Craig helped me today. Friendly demeanor, informative and helpful. The wait time is always accurate. I even received information from Craig to fix my front glass. I’m never disappointed about Wesley Chapel Service and Maintainance customer service. | Read Full Review
6/18/2025 12:00:00 AM | Google
★★★★★ Bernie Enriquez
Always a pleasure dealing with Zach. Great communication and courteous. Got my vehicle back in due time. | Read Full Review
6/18/2025 12:00:00 AM | Google
★★★★★ Steven Wegner
Service was quick and efficient, even though it was an emergency situation. | Read Full Review
6/18/2025 12:00:00 AM | Google
★★★★★ Beverly Wescotte
HIGHLY recommend Wesley Chapel Volkswagen for your VW needs! The staff here have been nothing short of awesome for every experience I've had with them... from their Sales Floor (go see Nick Chumbris- friendly and super easy to work with, he knows his VWs and will tell and show you everything you need to know, and answer every questio | Read Full Review
6/17/2025 12:00:00 AM | Google
★★★★★ Robert Stone
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6/17/2025 12:00:00 AM | Google
★★★★★ Barbara Ricci
The service department is amazing. Zach is great to work with. They diagnosed the issue with our 2021 Passat, and fixed it perfectly. Thanks Zach, and Volkswagen of Wesley Chapel. | Read Full Review
6/17/2025 12:00:00 AM | Google
★★★★★ Tanisha Connelly
I recently visited Volkswagen Wesley Chapel to check out the Tiguan and had an excellent experience from start to finish. Al took the time to walk me through every detail — breaking down the differences between each model, from the S to the SEL R-Line, in a way that was easy to understand and really helped me make an informed decisio | Read Full Review
6/14/2025 12:00:00 AM | Google
★★★★★ Christina Pilet
Recently purchased my car this yr at vw wc and they were amazing ! Accomodating and Devin in services is especially awesome ! Had to come back and fix a tire due to a nail and he took care of everything and made the process so smooth! | Read Full Review
6/13/2025 12:00:00 AM | Google
★★★★★ Julio Ramos
I received excellent service for my Volkswagen Atlas today, 6/13/2025, at Volkswagen of Wesley Chapel, FL. Mr. Carlos Melendez (Service Advisor) helped me throughout the entire process. He guided me on what my vehicle needed and always maintained good communication. The service was excellent and on time. The price was acceptable. The | Read Full Review
6/13/2025 12:00:00 AM | Google
★★★★★ Yuliia Zaranchuk
This is not about your dealership, but I’m posting this here to WARN others: I bought a brand new 2023 VW from Volkswagen Brandon, and after just one year, the paint started peeling off the hood in large patches — like cheap wrap (see attached photos). I called them multiple times asking for help, and they ignored me until my mileag | Read Full Review
6/13/2025 12:00:00 AM | Google
★★★★★ Pallainec C.
Great service. No issues. | Read Full Review
6/11/2025 12:00:00 AM | Google
★★★★★ Robert Gunter
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6/11/2025 12:00:00 AM | Google
★★★★★ Shena Kline
They are always informative and keep me posted about my car. Very professional. | Read Full Review
6/11/2025 12:00:00 AM | Google
★★★★★ Noel Pulido
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6/11/2025 12:00:00 AM | Google
★★★★★ Brandon Lentine
I had an outstanding experience with this dealership on 6/9/25 starting on the 8th with reaching out for some photos of a used vehicle that they had posted for sale online. They were very quick to snag a few rough photos for me and generate a quote as I requested prior to committing to the 2 hour drive to see it in person. I reviewed | Read Full Review
6/11/2025 12:00:00 AM | Google
★★★★★ Jess Pham
I recently had a fantastic experience at the dealership, where I found a wide selection of both new and used cars. Dimitri, my sales representative, was exceptional—he was incredibly patient, thorough, and knowledgeable throughout the entire process. He took the time to listen to my needs and preferences, helping me navigate the vari | Read Full Review
6/11/2025 12:00:00 AM | Google
★★★★★ Yosef Espinosa
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6/11/2025 12:00:00 AM | Google
★★★★★ Kelly Picone
Cons: Car not ready or even started at two hour pick up time. No updates or warnings during the drop off period. Had to take rental home with overbearing smoke smell. Derailed evening plans with family due to drop off and wait time. Will now need to give up another 1.5 hours the next day to pick up car and drop off rental. Better tim | Read Full Review
6/11/2025 12:00:00 AM | Google
★★★★★ Richard Borja
The service was awesome. I was well informed with the status of my service through a link and text. They completed the service well ahead of schedule and had me on my way. | Read Full Review
6/7/2025 12:00:00 AM | Google
★★★★★ Matthew Booth
Recently purchased a 2022 Volkswagen atlas great experience with my salesman Christian. One of the few salesmen I’ve worked with who doesn’t make you feel pressure into buying something. You’re not 100% confident about he spent about five or six hours helping me find exactly what I wanted. After two weeks of driving the car, the brak | Read Full Review
6/6/2025 12:00:00 AM | Google
★★★★★ Stefanny Funes
Great service | Read Full Review
6/6/2025 12:00:00 AM | Google
★★★★★ Shey Taylor
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6/5/2025 12:00:00 AM | Google
★★★★★ William Gammel
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6/5/2025 12:00:00 AM | Google
★★★★★ DJ DMAC
I purchased a vehicle from them two weeks ago. My wife loves it. Demetri, our salesperson, was very helpful in answering any questions we had and walking us through the entire process, and Katie made financing a breeze, explaining our different options and letting us choose the options that were right for us. Thanks again. | Read Full Review
6/5/2025 12:00:00 AM | Google
★★★★★ Jesus Navarro
El domingo estaba en la búsqueda de un nuevo auto para mi esposa y estábamos interesados en el nuevo vw tiguan y nos dirigimos a esta agencia, después de caminar por todo el local no hubo un solo empleado que se dirigiera a nosotros para atendernos. | Read Full Review
6/5/2025 12:00:00 AM | Google
★★★★★ Salem S
Craig is always my go-to for anything VW-related. He genuinely looks out for you - always trying to find the best options and savings. Super knowledgeable and helpful every time. I’ve even been in situations where I’d rather go with Craig and his team over saving a few bucks elsewhere. Their service is just that good. | Read Full Review
6/3/2025 12:00:00 AM | Google
★★★★★ John Mark Tipay
Quick Appointment | Read Full Review
6/3/2025 12:00:00 AM | Google
★★★★★ Eric Hutchison
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6/2/2025 12:00:00 AM | Google
★★★★★ Thumbgas
Great Service, and product A+++ | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Paula Rocha and Gabriel Yamamoto
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6/2/2025 12:00:00 AM | Google
★★★★★ Marisa LeBay
Your advertised price says $32.64 so why were we charged more? Your salesman refused to honor your own website. | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Jane Torres
Many thanks to Zach and the service team for taking care of my Atlas and sending an Uber to come get me when it was ready. Quality service! | Read Full Review
5/31/2025 12:00:00 AM | Google
★★★★★ Jacob McDonald
The staff is friendly and try to accommodate all of their customers. | Read Full Review
5/31/2025 12:00:00 AM | Google
★★★★★ Jeremy Ahrens
Ask for John Wieland | Read Full Review
5/31/2025 12:00:00 AM | Google
★★★★★ Alexavior Castle
Absolutely great service highly recommend | Read Full Review
5/30/2025 12:00:00 AM | Google
★★★★★ Robert Ford
Really The Service Especially Being Out State The Dealership Makes Me Feel Right Home ???????? | Read Full Review
5/30/2025 12:00:00 AM | Google
★★★★★ Anthony Farrell
Zachary is the best, very helpful and informative | Read Full Review
5/30/2025 12:00:00 AM | Google
★★★★★ Andrea Hanes
We've been working with Vinny and can't wait for our ID Buzz to arrive! We anticipate a smoothe deal. I'll update after and share pics! | Read Full Review
5/29/2025 12:00:00 AM | Google
★★★★★ Davithegr8
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5/29/2025 12:00:00 AM | Google
★★★★★ Jack Lloyd
Outstanding service and professionalism! Thanks Richard and Carlos for taking care of the family VW this morning!! You guys set the standard for all the local dealerships by exemplifying the Auto Nation values with both words and deeds! Thank you again and thanks for treating us like a family member of VW of Wesley Chapel! | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Jason Anderson
My wife and I had some car issues with our 2024 Volkswagen Atlas while out vacationing in Clearwater Beach, FL. Thankfully, we were in the area of this dealership when our car reported over heating. Turns out it was a computer issue. Assistant Service Manager Craig Hartman took good care of us and got us in even without an appointmen | Read Full Review
5/26/2025 12:00:00 AM | Google
★★★★★ dani
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5/26/2025 12:00:00 AM | Google
★★★★★ Alejandro Mendoza
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5/26/2025 12:00:00 AM | Google
★★★★★ Nadine Light
Most of the staff are pleasant and extremely helpful, service was done in a quick and timely manner. Would definitely recommend. | Read Full Review
5/24/2025 12:00:00 AM | Google
★★★★★ Jennifer Miranda
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5/23/2025 12:00:00 AM | Google
★★★★★ John Vito Jr
No pressure sale. Knowledgeable salesperson. Loved the experience. | Read Full Review
5/22/2025 12:00:00 AM | Google
★★★★★ Manoj Unni
I was there to check out a car that I had purchased from Carvana. Craig was the one who helped me out. He answered all my questions and check the car thoroughly for any issues. I loved the service I got and would definitely go back there. | Read Full Review
5/22/2025 12:00:00 AM | Google
★★★★★ Kevin Abbett
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5/22/2025 12:00:00 AM | Google
★★★★★ Krista Crews
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5/20/2025 12:00:00 AM | Google
★★★★★ Bombchell_Q L
Great customer service and worked at a great pace we weren’t there all day. Always very polite and smiling faces. Thank you continue making the customers proud to be a Volkswagen driver! | Read Full Review
5/19/2025 12:00:00 AM | Google
★★★★★ Jeffrey Olson
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5/19/2025 12:00:00 AM | Google
★★★★★ LEE JACKSON
I purchased a 2016 corvette my buying experience was great my sales man jorge was great and Conner was awesome helping me with financing my dream car I will highly recommend thx again | Read Full Review
5/19/2025 12:00:00 AM | Google
★★★★★ Will Donin
I’ve been a customer of VW for about 2 years now. I love the car, there’s a few improvements that could been made, but the car is good enough. When it comes to service to this location, today the visit wasn’t bad, but I’ve been here quite a few times and usually I leave very frustrated with the way they treat their customers. First | Read Full Review
5/19/2025 12:00:00 AM | Google
★★★★★ D W
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5/16/2025 12:00:00 AM | Google
★★★★★ Bob Tayman
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5/16/2025 12:00:00 AM | Google
★★★★★ Jure Radovic
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5/16/2025 12:00:00 AM | Google
★★★★★ justin bohon
Always great service! | Read Full Review
5/16/2025 12:00:00 AM | Google
★★★★★ Maria Antonopoulos
Great VW dealer and repair! Prompt with their appointments! | Read Full Review
5/16/2025 12:00:00 AM | Google
★★★★★ Lorenzo Pardo
????? Tuve una experiencia excepcional en Volkswagen of Wesley Chapel al adquirir mi Volkswagen Tiguan 2021. El proceso de compra fue ágil y transparente, sin presiones, lo que hizo que me sintiera cómodo y confiado desde el principio. Quiero destacar especialmente a Álvaro Castillo, quien fue mi asesor de ventas. Álvaro demostró u | Read Full Review
5/15/2025 12:00:00 AM | Google
★★★★★ Curtis Merkel
Dick Eiasean service manager excellent | Read Full Review
5/14/2025 12:00:00 AM | Google
★★★★★ Jeff Boyd
Nobody touches my VWs except Zach LeClaire at WC VW. Fair prices, speedy turnaround on repairs, and always happy to explain services & answer questions. Thanks Zach. | Read Full Review
5/14/2025 12:00:00 AM | Google
★★★★★ Erika Maldonado
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5/14/2025 12:00:00 AM | Google
★★★★★ Heather K
Thanks Zachary for great customer service as usual. Nice waiting room, clean bathrooms, easy making appointments online. | Read Full Review
5/12/2025 12:00:00 AM | Google
★★★★★ G Sullivan
It was great!!! | Read Full Review
5/12/2025 12:00:00 AM | Google
★★★★★ Jennifer Gossi
I had an amazing experience at VW in Wesley Chapel. Christian was very kind and helpful, I was able to take my car home that same day! | Read Full Review
5/12/2025 12:00:00 AM | Google
★★★★★ Bruno Pintus
Alvaro and Jorge did great while I was looking for a car. Excellent costumer service. | Read Full Review
5/10/2025 12:00:00 AM | Google
★★★★★ AMICEL ALONSO
Christian was wonderful, knowledgeable and very patient. Great customer service and help. Totally recommend! | Read Full Review
5/10/2025 12:00:00 AM | Google
★★★★★ Caitlin Burke
I meant to write this review a month ago immediately following my purchase at Wesley Chapel VW, but finally now getting around to it! This is BY FAR the best experience I have ever had with purchasing a vehicle. Theresa and Alvaro made everything so smooth from start to finish. Admittedly, I am not the easiest customer when purchasin | Read Full Review
5/10/2025 12:00:00 AM | Google
★★★★★ Jeton Saramati
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5/10/2025 12:00:00 AM | Google
★★★★★ Danny
Always a great experience with Zach at the service department of VW of Wesley Chapel. He is kind, courteous, and attentive all while being informative of what’s ahead during your appointment! Thanks as always! | Read Full Review
5/8/2025 12:00:00 AM | Google
★★★★★ Emmanuel Adu
Great customer service, got all my concerns fixed under 3 hrs. | Read Full Review
5/8/2025 12:00:00 AM | Google
★★★★★ Kiera Tate
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5/8/2025 12:00:00 AM | Google
★★★★★ Solangel Laspriella
As always I receive the best service and attention from Craig???? | Read Full Review
5/8/2025 12:00:00 AM | Google
★★★★★ Kandee Scott
Do not get your car serviced here. They put all FOUR of my tires on backwards. That is like tires 101 how does that even happen. This eventually caused uneven wear as the tread was BACKWARDS. Not only this, they also let me drive off the lot with my alignment so bad the steering wheel had to be held at an angle to drive straight. The | Read Full Review
5/8/2025 12:00:00 AM | Google
★★★★★ Anthony Nickels
Without a doubt one of the best dealerships I’ve ever worked with. If you ever need service don’t go any further than speaking to Craig. He has your best interests in mind and takes the time to get to know you and remember you! I never leave unsatisfied thanks to Craig! | Read Full Review
5/6/2025 12:00:00 AM | Google
★★★★★ Linda Amber
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5/5/2025 12:00:00 AM | Google
★★★★★ Donald Kinzer
Work was done timely and kept informed of all situations and was informed what was done today and what will be needed in the future | Read Full Review
5/3/2025 12:00:00 AM | Google
★★★★★ Celina McIntosh
Great communication, quick service turn around. Very helpful! | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ janet hyland
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5/2/2025 12:00:00 AM | Google
★★★★★ Aleysha Haynes
devin helped me out yesterday their service department is speedy and so kind! joseph was also very friendly and caring about our car troubles! | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Juan Gonzalez
Felt a bit over priced for the service being done as expected at a dealership and sloppy service workmanship but got the job done | Read Full Review
5/2/2025 12:00:00 AM | Google
★★★★★ Bill Mann
Friendly staff, kept us informed with detailed video. | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Amelia Fox
Zach was fantastic at answering all of my service questions and helping get my vehicle checked out quickly. | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Tara
Service always does a decent job with our 2019 Tiguan and my wait time was decent! | Read Full Review
4/30/2025 12:00:00 AM | Google
★★★★★ Wesley Johnson
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4/28/2025 12:00:00 AM | Google
★★★★★ Kimberly Krotofil
Zach, in the service department was great! | Read Full Review
4/27/2025 12:00:00 AM | Google
★★★★★ Esmeralda
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4/27/2025 12:00:00 AM | Google
★★★★★ Mohamed Salah Ahmed
Devin didn’t properly check if the maintenance on the recalls were done correctly. ID4 had a door handle recall where all four handles needed to be changed come to find out a few days later that one of the doors were not opening from the outside had to make another appointment which took another week. It is probably not Devon’s fault | Read Full Review
4/26/2025 12:00:00 AM | Google
★★★★★ Garry Thasho
Possibly the best end to end service experience in my 50 years of car ownership. Understood the requirements, was prepared, and executed flawlessly. 5 stars. | Read Full Review
4/25/2025 12:00:00 AM | Google
★★★★★ Akram Audi
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4/24/2025 12:00:00 AM | Google
★★★★★ Audrey Scott
I had a dead car battery and no one to jump it. Even though they were super busy Craig was understanding and flexible with me. I wasn’t able to get it jumped the day I called but had someone to assist the next day. He fit me in first thing in the morning and had me in and out. Would highly suggest to anyone in need! | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Debra Battistella
As always, easy to schedule, friendly and competent staff, work completed in a timely manner. | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Lewis Klupacs
Most of the time the car buying process is very painfull (like getting a root canal) but Vincent and Pat made the experience very enjoyable, with their knowledge, professionalism and sense of humor. Everything was straight forward and transparent. We will definitely purchase from here again in the future and would highly recommend a | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Garrett Jordan
Craig was great! Quick and easy oil change. Friendly and great customer service. | Read Full Review
4/24/2025 12:00:00 AM | Google
★★★★★ Euviane Pierre
Great service , paid attention to all the details and fixed mi issues promptly. | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ George roach
Very friendly and fast service thank you again | Read Full Review
4/23/2025 12:00:00 AM | Google
★★★★★ April Cozart
Devin M in service was a pleasure to work with. He helped facilitate repairs with my third party car warranty and handled it with ease even though I know it was a painstaking process working with SilverRock and Carvana. He was the perfect example of top notch customer service and that’s what encourages customers to return back to the | Read Full Review
4/21/2025 12:00:00 AM | Google
★★★★★ Julie Lambdin Merritt
Got free pizza, we had to wait-but it was free | Read Full Review
4/21/2025 12:00:00 AM | Google
★★★★★ Alexandra Kelly
Drop 2 hours, spoke with their online appointments person a day prior and gave them the exact vehicle we were interested in. We arrived on time. Unfortunately the vehicle had come in on a trade in 2 weeks prior and we were shown a filthy car. No detailing was ever done although they had amor notice and we had a set appointment. | Read Full Review
4/21/2025 12:00:00 AM | Google
★★★★★ Laura Lange
Excellent service, got me in right away. Great communication and very professional. | Read Full Review
4/20/2025 12:00:00 AM | Google
★★★★★ Lana S
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4/15/2025 12:00:00 AM | Google
★★★★★ Jose Rodriguez
Wesley Chapel VW has always gone above and beyond to make my service experience pleasant and affordable. Thank you Zach LeClaire & team! Please keep up the great work!! | Read Full Review
4/15/2025 12:00:00 AM | Google
★★★★★ Astrid Olsen
I had an appointment for an oil change then was told it would be over an hour and a half Wait only after I wouldn’t upcharge my service the customer next to me was offered a $50 discount on his oil change right in front of me then I was disturbed to see employees personal info posted by the service counter if that was my place of em | Read Full Review
4/15/2025 12:00:00 AM | Google
★★★★★ steven sheppard
Dimitry and javon we're so amazing. They made the process painless and fun. They went above and beyond to make the deal happen and we're able to get us the car we needed that was not on the lot the same day! If your looking for a car and great customer service this is the place to go to. | Read Full Review
4/14/2025 12:00:00 AM | Google
★★★★★ shivinder narwal
Craig is exceptional service manager, very helpful ?? | Read Full Review
4/13/2025 12:00:00 AM | Google
★★★★★ Dominick Mraz
Had a great experience buying my used truck from the sales rep John. After a little over a month my radiator blew however and Rob and John did everything they could to assist me getting my truck back on the road in time for my vacation. I cannot be more blessed or grateful for them and the service team at VW. Definitely a great team | Read Full Review
4/11/2025 12:00:00 AM | Google
★★★★★ Justin Milbert
I went to Wesley Chapel Volkswagen to get a used car for my daughter. The car was what was advertised, however the “fees” were significant and not presented up front when we started negotiating. I did not like or appreciate the negotiation tactics that were used during the transaction. The price for the car was advertised, however th | Read Full Review
4/11/2025 12:00:00 AM | Google
★★★★★ Skylyn Southerland
We had a great experience buying from this dealership. John was absolutely amazing to work with. He made sure to get us in a safe, reliable vehicle at a very good price. We didn’t feel pressured like we did at other dealerships. Definitely recommend buying from them and don’t forget to ask for John! | Read Full Review
4/10/2025 12:00:00 AM | Google
★★★★★ Sonya Herring
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4/10/2025 12:00:00 AM | Google
★★★★★ Frank Hanzlik
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4/10/2025 12:00:00 AM | Google
★★★★★ Elizabeth A
Craig was good. Helpful, provided valuable discounts on services, kept me up to date. Great service provider My only disappointment with VW is Craig was not able to get my tires checked for air or fill them up with aire as VW charges an additional $50 for that service. I think VW should do better. | Read Full Review
4/10/2025 12:00:00 AM | Google
★★★★★ M D
I had a very good experience buying a car at this dealership. The process was very smooth. They made it easy and comfortable, no pressure! I have been servicing my previous vehicle here for some time and the staff in general is great. Dimitry and Katie were amazing at helping me with my new purchase. Thank you for a great experience! | Read Full Review
4/9/2025 12:00:00 AM | Google
★★★★★ William Hall
My service advisor Craig was very professional and extremely pleasant to deal with. I drive out of my way to go to this location because of the excellent service I always receive. Keep up the great work! | Read Full Review
4/9/2025 12:00:00 AM | Google
★★★★★ Thomas Welch
They did not communicate AT ALL, using an old phone number despite me providing one when checking in for service. They when I called, they were awaiting a quote, but couldn’t tell me why.. found out that when your front sensors flake out, they blame it on rock chips, can’t show proof, and ohh just for fun, you have to replace em all… | Read Full Review
4/9/2025 12:00:00 AM | Google
★★★★★ Ron Kwiat
Excellent service and done on time. | Read Full Review
4/6/2025 12:00:00 AM | Google
★★★★★ Jose Ramos
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4/6/2025 12:00:00 AM | Google
★★★★★ Donreece Brown
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4/6/2025 12:00:00 AM | Google
★★★★★ Justin Crocker
Very nice people! Best experience I’ve had at any dealership. Got me in and out fairly quick I would say. | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ Renee Bailey
Love this dealership, everyone has been so helpful especially when buying my first car ! Craig is GREAT, he is always so helpful and kind. Highly recommend anyone to come here ! Always a pleasure when I come in for my regular car maintenance. I always feel like I’m getting taken care of and I know my car is in safe hands ! | Read Full Review
4/4/2025 12:00:00 AM | Google
★★★★★ Heather Kadur
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4/4/2025 12:00:00 AM | Google
★★★★★ Mike Drinnin
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4/3/2025 12:00:00 AM | Google
★★★★★ deb depratt
I got burnt by another dealership a few years back..car I wanted I was told there then got there a few hours later and magically it wasn't there and I had driven an hour so I'm careful after that by asking is it physically on your lot, I'm driving 45 min one way. Yes I'm told and assured a few hours before I arrived. Great. Get there | Read Full Review
4/3/2025 12:00:00 AM | Google
★★★★★ Mas Cafe
This dealership has EXCELLENT customer service. In the service department, Craig is a world-class professional. He's friendly, personable, remembers your name!, efficient, on-time. What more could you ask for? | Read Full Review
4/2/2025 12:00:00 AM | Google
★★★★★ Lucia Huerta
E 8 | Read Full Review
4/1/2025 12:00:00 AM | Google
★★★★★ Brittany Vendlands
Jorge is an amazing sales man. He does not make you feel pressured when you’re looking for a car. He is very knowledgeable and helpful. So glad Jorge made my car buying experience stress free. Hands down the best. Make sure you ask for Jorge when you go looking! | Read Full Review
3/31/2025 12:00:00 AM | Google
★★★★★ Andrea Lydia
Awesome customer service from everyone thank you copper and Alvaro ! | Read Full Review
3/30/2025 12:00:00 AM | Google
★★★★★ Ashley Guest
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3/30/2025 12:00:00 AM | Google
★★★★★ elma prindle
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3/27/2025 12:00:00 AM | Google
★★★★★ Bhanu Kapila
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3/27/2025 12:00:00 AM | Google
★★★★★ emma ganley
Had to bring my Atlas in for a recall issue and making the appointment was easy and fast . Devin went above and beyond and even filled up my windshield fluid and it all only took 30 mins. | Read Full Review
3/27/2025 12:00:00 AM | Google
★★★★★ Robert Day
Craig was very helpful. He explained everything and keep me updated on my vehicle’s status | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Mister Henry
Done way before promised | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Charmineh Arshadi
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3/25/2025 12:00:00 AM | Google
★★★★★ Will Nelson
This is my first time owning a Volkswagen and I had to take it to Wesley Chapel Volkswagen for a recall which Devin was very helpful and explained that would happen throughout the process even said it may take more than 2 to 3 hrs which it seemed shorter than that a very clean facility and everyone was super friendly and helpful I wi | Read Full Review
3/25/2025 12:00:00 AM | Google
★★★★★ Yoshi Sutajito
I just want to give a huge shoutout to Chris and Nico from VW Wesley Chapel—they are truly the nicest people ever. My sister was stuck in their parking lot with a completely blown-out tire, alone in a different state for the first time, and they went above and beyond to take care of her. They reassured her, kept her calm, and made su | Read Full Review
3/24/2025 12:00:00 AM | Google
★★★★★ DT
Great experience | Read Full Review
3/24/2025 12:00:00 AM | Google
★★★★★ Sasha Cunillera-Paez
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3/24/2025 12:00:00 AM | Google
★★★★★ Jessica Fernandez
Keep loving this place! Craig is always there for us in service for updates… Great team. Always the best. | Read Full Review
3/24/2025 12:00:00 AM | Google
★★★★★ Kylie Tabor
my experience here was amazing. John was very nice and thorough. | Read Full Review
3/24/2025 12:00:00 AM | Google
★★★★★ Wei Jia
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3/22/2025 12:00:00 AM | Google
★★★★★ karyn nicely
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3/21/2025 12:00:00 AM | Google
★★★★★ Jay Forsythe
Mr Hartman is my favorite guy - this dealership is the BEST I have dealt with in my buying lifetime. I appreciate the value you bring with the VW I love. | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ Katey Maguire
Carlos did a great job. Kept me informed about the status of my car and was extremely accommodating, provided me a loner car until mine was available and ready. | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ Jason Kuba
Quick and friendly | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ Rao Vempaty
timely | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ Jason Martin
I will never take my Golf R back there or any other car I have. The prices on parts and labor are ridiculous. I kept getting tests on parts they wanted to add. I tried to call my advisor, he wasn’t there. The advisor I spoke to was clueless about my car. I asked for the service manager, he took a message and I never heard back. After | Read Full Review
3/21/2025 12:00:00 AM | Google
★★★★★ Mark Siebel
Very friendly service! | Read Full Review
3/20/2025 12:00:00 AM | Google
★★★★★ Bon Vivant52
Christian,,Chris Hyland and Devin made sure the purchase of our Certified Altas was up to the Dealerships standard,,We will certainly buy our next car from here,,Thanks | Read Full Review
3/18/2025 12:00:00 AM | Google
★★★★★ Terry Barnett
Thanks for the help | Read Full Review
3/18/2025 12:00:00 AM | Google
★★★★★ lance roberts
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3/16/2025 12:00:00 AM | Google

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