Bert Smith International

★★★★★ Teresa B

Jason Geathers is very helpful, customer oriented, and prompt in returning calls. He helped me set up the 4-year maintenance on my boss Sam's Porsche. Thanks Jason! | Read Full Review

7/1/2022 12:00:00 AM | Google

★★★★★ Shawna Ayers

BUYERS BEWARE! DO NOT BUY YOUR PORSCHE HERE! Recently my vehicle was stolen. So I needed a new car and I needed it now. I did not have time to wait and order a vehicle. I hopped on the Porsche website and found the green Taycan that I wanted. It was located at "Clearwater Porsche". I began emailing with the dealership and trying to | Read Full Review

6/30/2022 12:00:00 AM | Google

★★★★★ Igor Bley

Our sales person Gio was great! We came in with our 18 month old baby and he was very accommodating . Brought us drinks, snacks and was willing to work with us until we all arrived in great price. Definitely will be back , when ready to trade up my 4 series. And will look for Gio | Read Full Review

6/29/2022 12:00:00 AM | Google

★★★★★ Barb Kyes

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6/29/2022 12:00:00 AM | Google

★★★★★ neno177

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6/27/2022 12:00:00 AM | Google

★★★★★ Randy Crisorio

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6/27/2022 12:00:00 AM | Google

★★★★★ Burt Thurman

Jim Stein and his entire team were very professional. Absolutely no pressure made me feel very comfortable. I would highly recommend this Porsche dealership. | Read Full Review

6/27/2022 12:00:00 AM | Google

★★★★★ Marlene Campbell

Top of the line vehicles and prices. Awsome | Read Full Review

6/24/2022 12:00:00 AM | Google

★★★★★ Eva Gronke

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6/24/2022 12:00:00 AM | Google

★★★★★ Martin Levesque

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6/21/2022 12:00:00 AM | Google

★★★★★ Valarie Hulbert

The staff here is so friendly and really go above and beyond for their customers. When I orginally bought my car, I had a very new sales person, who was a bit socially awkward. The whole staff was on the same page as me and did whatever they could do to let me know they were well aware of the situation and made myself and family feel | Read Full Review

6/21/2022 12:00:00 AM | Google

★★★★★ Fuzzy “Fuzzy” White

The service writer Did a great job getting me out of there in a timely matter | Read Full Review

6/20/2022 12:00:00 AM | Google

★★★★★ Michael Brown

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6/20/2022 12:00:00 AM | Google

★★★★★ Jill Helgren

Juan Aviles did a great job with helping me determine what I needed, scheduling the service, scheduling a loaner vehicle and completing the job on time. In addition, I scheduled a complete detail and the detailer did a great job. Thank you. | Read Full Review

6/18/2022 12:00:00 AM | Google

★★★★★ Nathan Moxley

Purchased a certified pre-owned BMW. Really happy with the car, except for the fact that when I first inspected it I noticed that two of the four plastic clips that cover the child seat anchors were broken and sitting in the glove box. I pointed this out to my sales representative, but they weren't willing to make any guarantees abou | Read Full Review

6/18/2022 12:00:00 AM | Google

★★★★★ Michele Mason

I was super impressed with the professionalism of the staff and the new beautiful facility! I highly recommend this dealership! | Read Full Review

6/17/2022 12:00:00 AM | Google

★★★★★ Luis Ernesto Brioso Reguero

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6/17/2022 12:00:00 AM | Google

★★★★★ Nathan Moxley

Purchased a certified pre-owned BMW. Really happy with the car, except for the fact that when I first inspected it I noticed that two of the four plastic clips that cover the child seat anchors were broken and sitting in the glove box. I pointed this out to my sales representative, but they weren't willing to make any guarantees abou | Read Full Review

6/17/2022 12:00:00 AM | Google

★★★★★ Dyna Folz

I had the best experience of buying a car today. Mr. William Jackson is the most humble, professional, kind, helpful, amazing, and most importantly, very accommodating person I know when it comes to buying a car. It was an easy and fast process. Everything was seamless! W.Jackson was very knowledgeable about his product and answered | Read Full Review

6/14/2022 12:00:00 AM | Google

★★★★★ Scott Brundrett

We had a scheduled appointment. We were in and out in great time. No problem with the visit. | Read Full Review

6/13/2022 12:00:00 AM | Google

★★★★★ Don Buckler

It was a weird situation regarding the emergency headrests had discharged for no apparent reason. Marc was great and they got it all fixed after a couple of days. Kept me informed and very professional. | Read Full Review

6/10/2022 12:00:00 AM | Google

★★★★★ Justin Platt

No one wanted to assist us… other people pulled up and they would help them but no one even talked to us. Bought a 47k dollar suv that same day, the dealership really lost out | Read Full Review

6/10/2022 12:00:00 AM | Google

★★★★★ John LaMantia

Cameron was very helpful in my purchase of my BMW X1. The negotiation was easy & I felt I received a very fair offer on my trade in ! I called afterward with a few questions & he responded in a very timely manner. I am pleased overall with the X1 | Read Full Review

6/9/2022 12:00:00 AM | Google

★★★★★ Clover Robinson

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6/9/2022 12:00:00 AM | Google

★★★★★ Steve Haire

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6/9/2022 12:00:00 AM | Google

★★★★★ Christian Sidney

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6/7/2022 12:00:00 AM | Google

★★★★★ carlos correa

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6/7/2022 12:00:00 AM | Google

★★★★★ Chakra Jumpajeen

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6/6/2022 12:00:00 AM | Google

★★★★★ Michael Klamrzynski

I stopped in the past weekend for some minor service. Excellent location. Great dealership and an excellent service department! I haven't purchased a vehicle from them yet, but I own two BMW's and the sales staff and I chatted a bit while I waited for same day service. I would recommend to anyone in or near the St.Pete area. I will | Read Full Review

6/6/2022 12:00:00 AM | Google

★★★★★ Patrick Rintye

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6/5/2022 12:00:00 AM | Google

★★★★★ Alex Wilson

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6/4/2022 12:00:00 AM | Google

★★★★★ Rob Olenoski

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6/2/2022 12:00:00 AM | Google

★★★★★ Daniel Patterson

Favorite place to drive by on 19 with Great customer care | Read Full Review

6/2/2022 12:00:00 AM | Google

★★★★★ Angel C

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6/2/2022 12:00:00 AM | Google

★★★★★ H KILADA

The service advisor was great, professional, and very friendly. The master tech was good and very knowledgeable. I love that they send me a video of what is wrong with my car before they called to discuss the price. The only reason why I gave them four stars, was because their price was on the high end. I know the service advisor was | Read Full Review

6/2/2022 12:00:00 AM | Google

★★★★★ Beth Faulkner

Had some unexpected work that needed to be done on my car. The repair was expensive, but my service adviser, Juan, work hard to help me work the repair into my budget. Thanks Juan, great job! | Read Full Review

6/1/2022 12:00:00 AM | Google

★★★★★ Benjamin Quiles

Went there with my daughter, who is serving in Air Force, she was interested in buying an SUV, and was helped by a very nice lady. However, when the sales lady went to the manager to get an offer, they raised the price by about $2000. What happened? Don't they like minorities? Didn't see much representation of our kind. Is a shame, i | Read Full Review

6/1/2022 12:00:00 AM | Google

★★★★★ JT

Excellent customer service. I worked with Jason and He was so polite and nice to work with. Definitely a great service Advisor. I Will continue to use Bert Smith International . Thank you for great service. | Read Full Review

5/30/2022 12:00:00 AM | Google

★★★★★ Michael Mele

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5/28/2022 12:00:00 AM | Google

★★★★★ Robert Albergo

It is always extremely difficult to get a human being on the phone when you call service. Multiple times now I've had to call over seeveral days to get someone to return a call | Read Full Review

5/28/2022 12:00:00 AM | Google

★★★★★ nicolas villanustre

great Service by Corinne as usual, Thank you!! | Read Full Review

5/26/2022 12:00:00 AM | Google

★★★★★ Gopal Hegde

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5/26/2022 12:00:00 AM | Google

★★★★★ Christian Nichols

Everything was great except it took five hours and I wasn’t planning on sitting there all day | Read Full Review

5/26/2022 12:00:00 AM | Google

★★★★★ Dana Boisvert

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5/25/2022 12:00:00 AM | Google

★★★★★ Robert Williams

I love Natalie because she is the best she does everything in her power to get the results to get your vehicle fixed and she's a wonderful person | Read Full Review

5/25/2022 12:00:00 AM | Google

★★★★★ Shemika Howard

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5/23/2022 12:00:00 AM | Google

★★★★★ Brian Sprague

I will be taking my vehicle to another BMW center for service. My experience with the service department here was not acceptable. | Read Full Review

5/23/2022 12:00:00 AM | Google

★★★★★ Irene Cohen

Courteous, warm & friendly. Helpful in responding to my questions. Always professional & knowledgeable. I am a very happy customer! | Read Full Review

5/22/2022 12:00:00 AM | Google

★★★★★ Peary Marro Jr.

October 17th!! Bert Smith porsche Service sets the after sale standard for the Tampa Bay Area!! A big thank you for taking great care of our cars!!! Peary December 10, 2021 Congratulations Moe!! I know you will be great as the new Bert Smith Porsche Service Manager. And, a big thanks for replacing my 911 tire (nail) within an hour l | Read Full Review

5/22/2022 12:00:00 AM | Google

★★★★★ Terri Thee

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5/21/2022 12:00:00 AM | Google

★★★★★ ondine holohan

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5/21/2022 12:00:00 AM | Google

★★★★★ john sumerlin

If you want a comfortable, smooth buying experience, I highly recommend Steve Phillips and Mike Ford at Bert Smith BMW. If you want truly personal service from a team that cares enough to want you back for a repeat purchase, check them out. They rolled out the psychological red carpet for me as Steve and Mike were truly concerned wi | Read Full Review

5/20/2022 12:00:00 AM | Google

★★★★★ Nancy Douglass

Dan and Austin in the collision center were wonderful. They always kept me up to date on the repair progress, always explained everything to me and delivered my repaired car sooner than expected. I highly recommend this collision center to anyone needing this type of service. | Read Full Review

5/20/2022 12:00:00 AM | Google

★★★★★ David Monroe

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5/16/2022 12:00:00 AM | Google

★★★★★ Jan Adamec

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5/16/2022 12:00:00 AM | Google

★★★★★ Andrew Tran

I just purchased a 2022 BMW 330i from Bert Smith BMW and it was the best car buying experience I’ve ever had. We worked with Greg and Cameron and they were a joy to work with and they meticulously took care of all my needs throughout the entire buying process. I visited my fair share of dealerships in the area before I arrived here a | Read Full Review

5/16/2022 12:00:00 AM | Google

★★★★★ Beth W

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5/16/2022 12:00:00 AM | Google

★★★★★ C Raymond

Thanks for being decent | Read Full Review

5/16/2022 12:00:00 AM | Google

★★★★★ Burt Kline

Porsche service is excellent, sorry they moved a few miles up the road! | Read Full Review

5/15/2022 12:00:00 AM | Google

★★★★★ Christian Zubillaga

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5/13/2022 12:00:00 AM | Google

★★★★★ Terri Ashenfelter

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5/13/2022 12:00:00 AM | Google

★★★★★ Tony Braswell

Went above and beyond on service! The only dealership to go to!! | Read Full Review

5/13/2022 12:00:00 AM | Google

★★★★★ Thomas Blandford

Nice, new facility. Work was done well and car came back clean. | Read Full Review

5/12/2022 12:00:00 AM | Google

★★★★★ Michael Ecker

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5/12/2022 12:00:00 AM | Google

★★★★★ Marcel Cisneros

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5/11/2022 12:00:00 AM | Google

★★★★★ Riley Bickford

someone there changed the settings on my tuner to be running on race gas which likely damaged my engine. Service guy didn't respond to my texts and I'm stuck paying the bill to fix it. Needless to say who ever drove my car was beating on it. | Read Full Review

5/11/2022 12:00:00 AM | Google

★★★★★ Cindy Ontkos

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5/7/2022 12:00:00 AM | Google

★★★★★ Louis Cardello

Place is a joke. No help and they had only a few cars. Don't waste your time here | Read Full Review

5/7/2022 12:00:00 AM | Google

★★★★★ Carlos

The attention that I recibe was the best , Yianni the sell person did the most for me with question , and instructed all the details about the SUV , I love my Subaru!!! | Read Full Review

5/6/2022 12:00:00 AM | Cars.com

★★★★★ Becky McAuliffe

Juan Aviles was very helpful & professional. He kept me posted on the progress of my car. Excellent customer service. | Read Full Review

5/6/2022 12:00:00 AM | Google

★★★★★ Stephen Hair

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5/6/2022 12:00:00 AM | Google

★★★★★ Francesca T

Alex took great care of me from the beginning to the end . I love my new BMW. Also the lady in the finance department was just so amazing her vibe and knowledge was just so great . I can’t wait to come back and buy another car in the future . | Read Full Review

5/6/2022 12:00:00 AM | Google

★★★★★ Paula Hamill

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5/6/2022 12:00:00 AM | Google

★★★★★ Ginny Borysenko

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5/5/2022 12:00:00 AM | Google

★★★★★ Sucel Gonzalez

Excellent customer service. Professional employees. Work done on a timely manner. | Read Full Review

5/4/2022 12:00:00 AM | Cars.com

★★★★★ Doug Abernethy

Bought a car from this business. Overall, a good experience. However, the technology genius knew very little about the hybrid technology and I have had to educate myself So, I can’t give them a 5 | Read Full Review

5/3/2022 12:00:00 AM | Google

★★★★★ Juan Carlos E

I just walked by nevee been in | Read Full Review

5/2/2022 12:00:00 AM | Google

★★★★★ Kathy f

Parts were ordered and arrived quickly for my repair | Read Full Review

5/1/2022 12:00:00 AM | Cars.com

★★★★★ Kie Lett

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4/30/2022 12:00:00 AM | Google

★★★★★ John Williams

Overall, Jayson (Service Manager) and Mark Y. (Service Tech) did a great job. I took my car in for a "rattle" between the steering wheel and drivers side door. Someone named Bobby was trying to charge me $238 for a diagnosis of a missing part that may have caused a rattle in the passenger door. I let Bobby know I am not paying that | Read Full Review

4/30/2022 12:00:00 AM | Google

★★★★★ Sarah Gunn

My husband and I brought in our CPO 2017 Macan S for a puddle of water that was discovered after a rain storm on the driver and passenger side floorboards of the vehicle. We bought the CPO Macan S about 5 months ago and did not have a problem with the vehicle until the water was discovered on the front floor mats. The service advi | Read Full Review

4/29/2022 12:00:00 AM | Google

★★★★★ james wildenburg

Great service! | Read Full Review

4/28/2022 12:00:00 AM | Google

★★★★★ Robert Dacey

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4/27/2022 12:00:00 AM | Google

★★★★★ Vee Battles

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4/26/2022 12:00:00 AM | Google

★★★★★ Renee Fielding

Juan, my Service Advisor, was extremely helpful, accommodating and polite. The part for my recall was not in stock and he offered a loaner for me to drive while my car was being repaired. | Read Full Review

4/25/2022 12:00:00 AM | Google

★★★★★ Melissandra James

Long wait for my custom baby. But she was worth the wait! | Read Full Review

4/25/2022 12:00:00 AM | Google

★★★★★ Lawrence

I purchased a used 718 Cayman long distance from this dealership. Corey and Jerry were incredibly professional. The car arrived in immaculate condition. I could not be more pleased. If you are in St. Petersburg (or anywhere in the States) I cannot recommend the Bert Smith Automotive dealership highly enough. | Read Full Review

4/23/2022 12:00:00 AM | Google

★★★★★ David Patterson

I had a great experience this week with Corrine, service advisor for Bert Smith Porsche. My 2019 911 had a persistent rattle that sounded like it was coming from the passenger door, but after several test drives and inspections the problem turned out to be a plastic ziplock type bag caught in the passenger seat track. My car was pi | Read Full Review

4/23/2022 12:00:00 AM | Google

★★★★★ Adam Roman

This review would be way lower if it wasn't for the service Adviser Natalie She was a gem to deal with always kept you up-to-date always kept her positive attitude Outside of her that service department is in shambles the one day she was gone I dropped my car off anyways because it needed to be done I not only did not receive any u | Read Full Review

4/21/2022 12:00:00 AM | Google

★★★★★ Roberta Carlman

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4/21/2022 12:00:00 AM | Google

★★★★★ John Redmond

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4/21/2022 12:00:00 AM | Google

★★★★★ Judd Sloane

Salesman was excellent. Back office was not. | Read Full Review

4/21/2022 12:00:00 AM | Google

★★★★★ Certified Reviews

Jason did a great job taking care of my needs as a customer at this Porsche dealership. He listened to my concerns and made sure to check what I wanted checked. Im happy with His customer service and he made up for my first encounter. Jason has exceptional customer service and I will be writing a corporate letter to recognize this. | Read Full Review

4/20/2022 12:00:00 AM | Google

★★★★★ Tyler Jones

Very smooth and professional process. I’ve purchased many vehicles from dealers and Bert Smith was one of the best customer service experiences I had. Keith Sanders was my salesman and was great but also the sales manager himself had a great attitude when he came over to finalize the deal. Thank you for everything! | Read Full Review

4/19/2022 12:00:00 AM | Google

★★★★★ Jorge Moreno

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4/19/2022 12:00:00 AM | Google

★★★★★ Jake Hardin

Took my Cayenne in for a recall chip install. They greeted me at my car when I came in, got me check in and issued me a loner car. To my surprise by 2pm it was done so I returned and picked it up. Great experience! | Read Full Review

4/19/2022 12:00:00 AM | Google

★★★★★ Matt

I heard the phrase "staffing shortage" about 4 times in my recent experience with Bert Smith. This is killing the service department. Communication is horrible and simple things are taking longer than they should. I wont be going back to Bert Smith for service. They need to hire a full time staff. Juan was professional and did what h | Read Full Review

4/19/2022 12:00:00 AM | Google

★★★★★ Dtt Dtbt

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4/16/2022 12:00:00 AM | Google

★★★★★ Rebekah Gresens

Great service and friendly staff. | Read Full Review

4/16/2022 12:00:00 AM | Google

★★★★★ Colleen Walters

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4/16/2022 12:00:00 AM | Google

★★★★★ Jake Packard

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4/14/2022 12:00:00 AM | Google

★★★★★ Ray Ostman

Juan Aviles in the service department did a fantastic job explaining every step that was going on with my car. the new video review the the technicians send explaining just what they see with your car is a great tool in helping you making a well informed decision on how to proceed. Juan was very helpful and put no pressure on me whil | Read Full Review

4/14/2022 12:00:00 AM | Google

★★★★★ Chris Raymond

Thank you Bert Smith for fair follow up | Read Full Review

4/13/2022 12:00:00 AM | Google

★★★★★ Mary Alvarado Torres

My salesman Greg Miller made my shopping experience easy and helped me get my son the vehicle he wanted. Everyone at this facility was helpful and pleasant. | Read Full Review

4/12/2022 12:00:00 AM | Google

★★★★★ Nick Foss

Service on my BMW M2 was quick. Staff was friendly and professional. Video update was provided to me keeping me in the loop during the service. | Read Full Review

4/12/2022 12:00:00 AM | Google

★★★★★ C Raymond

My fiancé went in to work a deal on specific car with specific terms. Our sales person worked diligently to create a deal we were happy with. I made it clear the terms would only work and they said only one lender may have that option. I expressed I did not want any other lender or terms. When our credit was not sufficient for the te | Read Full Review

4/12/2022 12:00:00 AM | Google

★★★★★ Robert Umholtz

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4/11/2022 12:00:00 AM | Google

★★★★★ Benjo P

I Dropped my car off Tuesday night was promised it would be done Wednesday. I reached out Marc Younsma the service employee who provided less than impressive customer service. There was Minimal correspondence aside from me calling and Wednesday , Thursday and Friday to say the least. When I did get to speak with the man he informed | Read Full Review

4/9/2022 12:00:00 AM | Google

★★★★★ Rara Santana de Damas

Best dealership in town. | Read Full Review

4/8/2022 12:00:00 AM | Google

★★★★★ Thomas Freeman

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4/8/2022 12:00:00 AM | Google

★★★★★ Martin Fisher

Wonderful experience from start to finish ! Sales staff with deep knowledge of the car, and great car side manner! Great support AFTER the sale for some little things like Nav upgrade, paint chip touch up! Could not be happier with the experience !!! | Read Full Review

4/8/2022 12:00:00 AM | Google

★★★★★ Victor Muzii

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4/8/2022 12:00:00 AM | Google

★★★★★ Holly

I have to say my first visit to Bert's Porsche Service Center was excellent. Mo and Corrine were very professional and patient with all of my concerns. They found solutions and I felt confident in their work and advice. I will be recommending them to my fellow Porsche BMW friends :) Thank you! | Read Full Review

4/7/2022 12:00:00 AM | Google

★★★★★ Chris Ruszkowski

My vehicle had a very thorough inspection and service. Wonderful job, great courtesy vehicle and outstanding customer service from Corinne! | Read Full Review

4/7/2022 12:00:00 AM | Google

★★★★★ Gretchen Stewart

I bought my car in NH and moved to FL in end of 2019. I have been to Bert Smith BMW for 15K mile check up and when I lost my key traveling. While I want to stress the cost of losing a keyfob is huge, the service was great, including programming new key. I will continue to work with Bert Smith BMW. | Read Full Review

4/7/2022 12:00:00 AM | Google

★★★★★ Philip Burger

Pretty good service but it took a week to get work done. Especially liked that the service tech sent me a video of work. | Read Full Review

4/7/2022 12:00:00 AM | Google

★★★★★ Andreww Jensen

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4/7/2022 12:00:00 AM | Google

★★★★★ Joan Ortolano

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4/6/2022 12:00:00 AM | Google

★★★★★ William Newton

Wonderful place to shop for a new or used vehicle | Read Full Review

4/6/2022 12:00:00 AM | Google

★★★★★ Raymond Carrado

Marc Youngsma, the service manager for BMW's, was extremely helpful and professional. He carefully and expertly explained the computer printout of what services were scheduled according to the car maintenance manual. At no time did I feel pressured. I had some things done and put off others for another time. He quickly scheduled the | Read Full Review

4/6/2022 12:00:00 AM | Google

★★★★★ William Nunlist

Built a car on the Porsche Website and submitted direct to start the build process of my designed/Package car. Asked if they would be adding any addendums to the price, avoided the question entirely. After asking a second and third time, they pretty much stated that they couldn't order the car because I didn't reside in Pinellas coun | Read Full Review

4/6/2022 12:00:00 AM | Google

★★★★★ peter cassidy

Had to wait almost 2 weeks for a scheduled appointment for my 535. Arrived at my scheduled time and was told it would be 72 hours before they would even look at the vehicle to diagnose the issue. I asked why they scheduled me when they did if they knew they were backed up for 3 days, I received no reasonable answer… just the boiler | Read Full Review

4/6/2022 12:00:00 AM | Google

★★★★★ Ghadir Taher

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4/4/2022 12:00:00 AM | Google

★★★★★ Peacefulness Institute

Professional, efficient and knowledgeable. Excellent communication and very fair. Thank You, Corrine and Bert Smith. Brad | Read Full Review

4/2/2022 12:00:00 AM | Google

★★★★★ Debi B

From purchase to service this dealership is first class. You are treated like family. Friendly and professional Customer service, expert attention to detail are just a couple highlights of buying from and working with Bert Smith Porsche! Special thanks to Moe, the service manager, who always makes sure my car is perfect each and ever | Read Full Review

4/1/2022 12:00:00 AM | Google

★★★★★ Lynette Coley

Natalie was awesome to work with! | Read Full Review

4/1/2022 12:00:00 AM | Google

★★★★★ Yusbel Crespo

Great service | Read Full Review

3/30/2022 12:00:00 AM | Google

★★★★★ Jennifer Wabe

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3/30/2022 12:00:00 AM | Google

★★★★★ matthew barter

Truly professional. When quality customer service is the minimum standards, Bert Smith BMW exceeds all expectations. | Read Full Review

3/28/2022 12:00:00 AM | Google

★★★★★ Stephen Grebow

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3/28/2022 12:00:00 AM | Google

★★★★★ craig dick

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3/26/2022 12:00:00 AM | Google

★★★★★ Rick Jordan

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3/26/2022 12:00:00 AM | Google

★★★★★ David Riedinger

This is for the parts department. Josue and Matt assisted in a cargo mat for my 2022 X5. Josue and Matt are exceptional employees! | Read Full Review

3/25/2022 12:00:00 AM | Google

★★★★★ Clare Pierce

We are very appreciative of Mirnes Cukojevic, our service advisor, and the Bert Smith service department for getting to the bottom of our problem. The car was diagnosed, parts were replaced and all errors were cleared. The folks at Ferman couldn't figure it out so the just gave the car back to us saying it was a weather related pro | Read Full Review

3/24/2022 12:00:00 AM | Google

★★★★★ Reid Mason

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3/23/2022 12:00:00 AM | Google

★★★★★ Helen Ribeiro

I like the idea of the new video recording services, and the services is amazing. | Read Full Review

3/23/2022 12:00:00 AM | Google

★★★★★ Mark Cruise

Excellent repair work. | Read Full Review

3/22/2022 12:00:00 AM | Google

★★★★★ Don Norman

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3/21/2022 12:00:00 AM | Google

★★★★★ Kyle Daniel

Bert Smith completed my 40k major service on my Panamera last week. They did a great job completing the service and ensuring I had a loaner available. | Read Full Review

3/21/2022 12:00:00 AM | Google

★★★★★ mike first

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3/20/2022 12:00:00 AM | Google

★★★★★ Vik M

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3/20/2022 12:00:00 AM | Google

★★★★★ Robert Bruno

Hello Mirnes Cukojevick I just want to thank you for all your help getting my BMW fixed! It a pleasure working with people like you. You keep getting better with your service to all your customers. Thank you Bob Bruno | Read Full Review

3/19/2022 12:00:00 AM | Google

★★★★★ Alex Giannini

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3/19/2022 12:00:00 AM | Google

★★★★★ Antonio Kollydas

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3/19/2022 12:00:00 AM | Google

★★★★★ Cahley Wood

Mike was awesome. He treated us like we were family, would send anyone to him for a car!!! | Read Full Review

3/18/2022 12:00:00 AM | Google

★★★★★ Robert Rockell

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3/18/2022 12:00:00 AM | Google

★★★★★ Luis Adorno

The service at Berth Smith BMW was exceptional. Very attentive and helpful employees, they kept me informed about my BMW needs. 100% recommended. | Read Full Review

3/18/2022 12:00:00 AM | Google

★★★★★ Michael

Natalie Swain demonstrates the ultimate in customer service and excellence. She scheduled my visit immediately and promptly diagnosed a problem with my car and repaired it in a timely manner. Thank you Natalie. | Read Full Review

3/18/2022 12:00:00 AM | Google

★★★★★ John Miller

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3/16/2022 12:00:00 AM | Google

★★★★★ nate bernstein

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3/14/2022 12:00:00 AM | Google

★★★★★ Fernando Castillo

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3/14/2022 12:00:00 AM | Google

★★★★★ Brian Fancher

Best car buying experience ever! I did everything online and they delivered the vehicle to my home AFTER they came to my office for me to check out the car and sign the paperwork. Thanks Matt! Fantastic experience and phenomenal customer experience. | Read Full Review

3/12/2022 12:00:00 AM | Google

★★★★★ Shawn Tierney

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3/12/2022 12:00:00 AM | Google

★★★★★ Peter Lopatin

Very good experience after going to Reeves BMW for the past three years. These guys do not try to upsell you every time you go in for a simple oil change. Worth the few extra minutes of driving. | Read Full Review

3/7/2022 12:00:00 AM | Google

★★★★★ Corey Ansell

Salesman Jeff was fantastic and very easy to work with. | Read Full Review

3/7/2022 12:00:00 AM | Google

★★★★★ Alfred Villoch

Just a quick 5-star review for Roger Pedersen at Bert Smith BMW. Roger was very courteous and knowledge. He greeted me promptly upon arrival and treated me well despite me wearing a t-shirt, shorts, and flip flops. Basically, he didn't judge me. LOL. Roger spent ample time with me, stayed beyond closing, and made sure that I was | Read Full Review

3/7/2022 12:00:00 AM | Google

★★★★★ Maggie O

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3/7/2022 12:00:00 AM | Google

★★★★★ Charles Keegan

Very professional, and service was straight forward. No upsell at all (nice). It just took a long time. a very long time. I did have an appointment so it was unexpected to take 5 hours for an oil change and a fuse and a test drive. | Read Full Review

3/7/2022 12:00:00 AM | Google

★★★★★ Andrea Phillips

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3/7/2022 12:00:00 AM | Google

★★★★★ Susanne Lavarello

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3/6/2022 12:00:00 AM | Google

★★★★★ Richard Wiest

They advertised a car on their website and I checked with chat room to make sure it was available. Drove 25 miles only to be told by the salesman that the car was not available. This is a very common practice by sleazy dealerships to get you into their showrooms and try to get you to order a car. This customer will be lost forever. | Read Full Review

3/5/2022 12:00:00 AM | Google

★★★★★ Lisa Brown

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3/4/2022 12:00:00 AM | Google

★★★★★ Jessica Johnson

The service department is a joke! No one return your calls , over charge on parts , also they provided me with misleading information. I paid $4600 for repair and bogus parts they proclaimed I needed. My engine light still comes on from time to time . I waited on a part to be ordered for Over 2 weeks. I asked to speak with the gener | Read Full Review

3/4/2022 12:00:00 AM | Google

★★★★★ Tyler Bentley

Went to Bert Smith VW to see about upgrading vehicles in the middle of my lease. I was greeted by Eon and the rest was history. We sat down at his desk and I explained what I was looking for. In a few short minutes he did all the hard work and got me what I wanted for the price I wanted. Huge appreciation for Eon for all he did to m | Read Full Review

3/3/2022 12:00:00 AM | Google

★★★★★ Alvin Nesmith

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3/3/2022 12:00:00 AM | Google

★★★★★ Frank Nube

The whole experience was excellent. From the time I arrived Mirnes was right there ready to help me. I have delt with Mirnes for many years and he has always been knowledgeable and professional. | Read Full Review

3/3/2022 12:00:00 AM | Google

★★★★★ Michael Cheek

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3/2/2022 12:00:00 AM | Google

★★★★★ Alex H Prime

Great Service and great follow up. Corinne is the agent I worked with and she was wonderful! Thanks for being so nice and helpful. | Read Full Review

3/2/2022 12:00:00 AM | Google

★★★★★ Troy Anderson

One would think you have to buy a Porsche from Bert Smith Porsche to receive excellent service, but not in this case. Jason in service and all of his teammates treated me with such great care. I will buy my next Porsche because of Jason and his teammates. | Read Full Review

3/2/2022 12:00:00 AM | Google

★★★★★ Trai Nguyen

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3/2/2022 12:00:00 AM | Google

★★★★★ doug parker

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3/1/2022 12:00:00 AM | Google

★★★★★ Wallace Flores

Sales team are sharp. Service, when you can reach them, do a great job. But getting a return phone call is like they owe you money. Doesn't happen. | Read Full Review

3/1/2022 12:00:00 AM | Google

★★★★★ Krista Levering

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2/28/2022 12:00:00 AM | Google

★★★★★ Kelechi Sorezza

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2/28/2022 12:00:00 AM | Google

★★★★★ Samantha Nunez

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2/28/2022 12:00:00 AM | Google

★★★★★ Danyelle Ridley

I always bring my vehicle here! Amazing communication, good coffee, and professional staff. | Read Full Review

2/28/2022 12:00:00 AM | Google

★★★★★ Lee Van Ness

Very satisfied with your service!! | Read Full Review

2/28/2022 12:00:00 AM | Google

★★★★★ Dariusz Chrzanowski

Very professional help and service. Thank you | Read Full Review

2/28/2022 12:00:00 AM | Google

★★★★★ G

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2/28/2022 12:00:00 AM | Google

★★★★★ artsnyder

Excellent job.Appointment was easy to secure, they did the work on a timely basis and it was done right. | Read Full Review

2/28/2022 12:00:00 AM | Cars.com

★★★★★ Trish McCarthy

These professional people are working hard! Great customer service, quick, honest, sincere. Star is truly a "Star". | Read Full Review

2/26/2022 12:00:00 AM | Google

★★★★★ john fraker

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2/26/2022 12:00:00 AM | Google

★★★★★ L Aviles

It felt really good to return to this familiar dealership. Nothing but good memories. It was even better to find out that Mike O'Donnell was still there but now as the General Sales Manager. He has always been a big help when ordering my cars. He was one of the reasons that I returned to Bert Smith. My wife and I were very happy to | Read Full Review

2/25/2022 12:00:00 AM | Google

★★★★★ Mary Bennati

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2/25/2022 12:00:00 AM | Google

★★★★★ Aida Nunez

Matt Cerro was my salesman and he was amazing from start to finish. No pressure, showed us the cars we were interested in and was very knowledgeable on the X5. He made the buying experience wonderful and I am so happy with it. Thanks again Matt!!! | Read Full Review

2/25/2022 12:00:00 AM | Google

★★★★★ Rita

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2/25/2022 12:00:00 AM | Google

★★★★★ Gerardo Mauriz

Bert Smith Porsche picked up my car, they take very good care of it. Service was prompt and I do not feel they are trying to sell me things I do not need. I have used them for about 6 year now. I feel more comfortable with them than other dealers in the general area. | Read Full Review