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Bert Smith International

Bert Smith International

★★★★★(493)read reviews
3335 38th Ave N, Saint Petersburg, FL 33713
(727) 346-6938 Ask About Our Service Specials!
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Service Offers

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    $10 Off Tire Rotation with Brake Inspection7Click Here for Details
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    $89.94 Oil and Filter Service1Click Here for Details
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    No Charge Installation with the Purchase of a Genuine VW Pollen Filter or Engine Air Filter5Click Here for Details
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    $20 Off Genuine Volkswagen Battery11Click Here for Details
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    $20 Off Genuine VW Brake Pad and Rotor Replacement9Click Here for Details
  • VIEW
    Get 20% Off Your VW DriverGear Purchase with this Online Promotion
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    $5 Off Genuine VW Front Wiper Blade Replacement3Click Here for Details
  • VIEW
    Pay $5 per month for 12 months of SiriusXM!

Map & Directions

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 5:00 PMSun: Closed
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VW engine air filter being changed

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Bert Smith International has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Teresa B
    Jason Geathers is very helpful, customer oriented, and prompt in returning calls. He helped me set up the 4-year maintenance on my boss Sam's Porsche. Thanks Jason! | Read Full Review
    7/1/2022 12:00:00 AM | Google
  • ★★★★★ Shawna Ayers
    BUYERS BEWARE! DO NOT BUY YOUR PORSCHE HERE! Recently my vehicle was stolen. So I needed a new car and I needed it now. I did not have time to wait and order a vehicle. I hopped on the Porsche website and found the green Taycan that I wanted. It was located at "Clearwater Porsche". I began emailing with the dealership and trying to | Read Full Review
    6/30/2022 12:00:00 AM | Google
  • ★★★★★ Igor Bley
    Our sales person Gio was great! We came in with our 18 month old baby and he was very accommodating . Brought us drinks, snacks and was willing to work with us until we all arrived in great price. Definitely will be back , when ready to trade up my 4 series. And will look for Gio | Read Full Review
    6/29/2022 12:00:00 AM | Google
  • ★★★★★ Barb Kyes
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    6/29/2022 12:00:00 AM | Google
  • ★★★★★ neno177
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    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Randy Crisorio
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    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Burt Thurman
    Jim Stein and his entire team were very professional. Absolutely no pressure made me feel very comfortable. I would highly recommend this Porsche dealership. | Read Full Review
    6/27/2022 12:00:00 AM | Google
  • ★★★★★ Marlene Campbell
    Top of the line vehicles and prices. Awsome | Read Full Review
    6/24/2022 12:00:00 AM | Google
  • ★★★★★ Eva Gronke
    | Read Full Review
    6/24/2022 12:00:00 AM | Google
  • ★★★★★ Martin Levesque
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    6/21/2022 12:00:00 AM | Google
  • ★★★★★ Valarie Hulbert
    The staff here is so friendly and really go above and beyond for their customers. When I orginally bought my car, I had a very new sales person, who was a bit socially awkward. The whole staff was on the same page as me and did whatever they could do to let me know they were well aware of the situation and made myself and family feel | Read Full Review
    6/21/2022 12:00:00 AM | Google
  • ★★★★★ Fuzzy “Fuzzy” White
    The service writer Did a great job getting me out of there in a timely matter | Read Full Review
    6/20/2022 12:00:00 AM | Google
  • ★★★★★ Michael Brown
    | Read Full Review
    6/20/2022 12:00:00 AM | Google
  • ★★★★★ Jill Helgren
    Juan Aviles did a great job with helping me determine what I needed, scheduling the service, scheduling a loaner vehicle and completing the job on time. In addition, I scheduled a complete detail and the detailer did a great job. Thank you. | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Nathan Moxley
    Purchased a certified pre-owned BMW. Really happy with the car, except for the fact that when I first inspected it I noticed that two of the four plastic clips that cover the child seat anchors were broken and sitting in the glove box. I pointed this out to my sales representative, but they weren't willing to make any guarantees abou | Read Full Review
    6/18/2022 12:00:00 AM | Google
  • ★★★★★ Michele Mason
    I was super impressed with the professionalism of the staff and the new beautiful facility! I highly recommend this dealership! | Read Full Review
    6/17/2022 12:00:00 AM | Google
  • ★★★★★ Luis Ernesto Brioso Reguero
    | Read Full Review
    6/17/2022 12:00:00 AM | Google
  • ★★★★★ Nathan Moxley
    Purchased a certified pre-owned BMW. Really happy with the car, except for the fact that when I first inspected it I noticed that two of the four plastic clips that cover the child seat anchors were broken and sitting in the glove box. I pointed this out to my sales representative, but they weren't willing to make any guarantees abou | Read Full Review
    6/17/2022 12:00:00 AM | Google
  • ★★★★★ Dyna Folz
    I had the best experience of buying a car today. Mr. William Jackson is the most humble, professional, kind, helpful, amazing, and most importantly, very accommodating person I know when it comes to buying a car. It was an easy and fast process. Everything was seamless! W.Jackson was very knowledgeable about his product and answered | Read Full Review
    6/14/2022 12:00:00 AM | Google
  • ★★★★★ Scott Brundrett
    We had a scheduled appointment. We were in and out in great time. No problem with the visit. | Read Full Review
    6/13/2022 12:00:00 AM | Google
  • ★★★★★ Don Buckler
    It was a weird situation regarding the emergency headrests had discharged for no apparent reason. Marc was great and they got it all fixed after a couple of days. Kept me informed and very professional. | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ Justin Platt
    No one wanted to assist us… other people pulled up and they would help them but no one even talked to us. Bought a 47k dollar suv that same day, the dealership really lost out | Read Full Review
    6/10/2022 12:00:00 AM | Google
  • ★★★★★ John LaMantia
    Cameron was very helpful in my purchase of my BMW X1. The negotiation was easy & I felt I received a very fair offer on my trade in ! I called afterward with a few questions & he responded in a very timely manner. I am pleased overall with the X1 | Read Full Review
    6/9/2022 12:00:00 AM | Google
  • ★★★★★ Clover Robinson
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    6/9/2022 12:00:00 AM | Google
  • ★★★★★ Steve Haire
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    6/9/2022 12:00:00 AM | Google
  • ★★★★★ Christian Sidney
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    6/7/2022 12:00:00 AM | Google
  • ★★★★★ carlos correa
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    6/7/2022 12:00:00 AM | Google
  • ★★★★★ Chakra Jumpajeen
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    6/6/2022 12:00:00 AM | Google
  • ★★★★★ Michael Klamrzynski
    I stopped in the past weekend for some minor service. Excellent location. Great dealership and an excellent service department! I haven't purchased a vehicle from them yet, but I own two BMW's and the sales staff and I chatted a bit while I waited for same day service. I would recommend to anyone in or near the St.Pete area. I will | Read Full Review
    6/6/2022 12:00:00 AM | Google
  • ★★★★★ Patrick Rintye
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    6/5/2022 12:00:00 AM | Google
  • ★★★★★ Alex Wilson
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    6/4/2022 12:00:00 AM | Google
  • ★★★★★ Rob Olenoski
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    6/2/2022 12:00:00 AM | Google
  • ★★★★★ Daniel Patterson
    Favorite place to drive by on 19 with Great customer care | Read Full Review
    6/2/2022 12:00:00 AM | Google
  • ★★★★★ Angel C
    | Read Full Review
    6/2/2022 12:00:00 AM | Google
  • ★★★★★ H KILADA
    The service advisor was great, professional, and very friendly. The master tech was good and very knowledgeable. I love that they send me a video of what is wrong with my car before they called to discuss the price. The only reason why I gave them four stars, was because their price was on the high end. I know the service advisor was | Read Full Review
    6/2/2022 12:00:00 AM | Google
  • ★★★★★ Beth Faulkner
    Had some unexpected work that needed to be done on my car. The repair was expensive, but my service adviser, Juan, work hard to help me work the repair into my budget. Thanks Juan, great job! | Read Full Review
    6/1/2022 12:00:00 AM | Google
  • ★★★★★ Benjamin Quiles
    Went there with my daughter, who is serving in Air Force, she was interested in buying an SUV, and was helped by a very nice lady. However, when the sales lady went to the manager to get an offer, they raised the price by about $2000. What happened? Don't they like minorities? Didn't see much representation of our kind. Is a shame, i | Read Full Review
    6/1/2022 12:00:00 AM | Google
  • ★★★★★ JT
    Excellent customer service. I worked with Jason and He was so polite and nice to work with. Definitely a great service Advisor. I Will continue to use Bert Smith International . Thank you for great service. | Read Full Review
    5/30/2022 12:00:00 AM | Google
  • ★★★★★ Michael Mele
    | Read Full Review
    5/28/2022 12:00:00 AM | Google
  • ★★★★★ Robert Albergo
    It is always extremely difficult to get a human being on the phone when you call service. Multiple times now I've had to call over seeveral days to get someone to return a call | Read Full Review
    5/28/2022 12:00:00 AM | Google
  • ★★★★★ nicolas villanustre
    great Service by Corinne as usual, Thank you!! | Read Full Review
    5/26/2022 12:00:00 AM | Google
  • ★★★★★ Gopal Hegde
    | Read Full Review
    5/26/2022 12:00:00 AM | Google
  • ★★★★★ Christian Nichols
    Everything was great except it took five hours and I wasn’t planning on sitting there all day | Read Full Review
    5/26/2022 12:00:00 AM | Google
  • ★★★★★ Dana Boisvert
    | Read Full Review
    5/25/2022 12:00:00 AM | Google
  • ★★★★★ Robert Williams
    I love Natalie because she is the best she does everything in her power to get the results to get your vehicle fixed and she's a wonderful person | Read Full Review
    5/25/2022 12:00:00 AM | Google
  • ★★★★★ Shemika Howard
    | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Brian Sprague
    I will be taking my vehicle to another BMW center for service. My experience with the service department here was not acceptable. | Read Full Review
    5/23/2022 12:00:00 AM | Google
  • ★★★★★ Irene Cohen
    Courteous, warm & friendly. Helpful in responding to my questions. Always professional & knowledgeable. I am a very happy customer! | Read Full Review
    5/22/2022 12:00:00 AM | Google
  • ★★★★★ Peary Marro Jr.
    October 17th!! Bert Smith porsche Service sets the after sale standard for the Tampa Bay Area!! A big thank you for taking great care of our cars!!! Peary December 10, 2021 Congratulations Moe!! I know you will be great as the new Bert Smith Porsche Service Manager. And, a big thanks for replacing my 911 tire (nail) within an hour l | Read Full Review
    5/22/2022 12:00:00 AM | Google
  • ★★★★★ Terri Thee
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    5/21/2022 12:00:00 AM | Google
  • ★★★★★ ondine holohan
    | Read Full Review
    5/21/2022 12:00:00 AM | Google
  • ★★★★★ john sumerlin
    If you want a comfortable, smooth buying experience, I highly recommend Steve Phillips and Mike Ford at Bert Smith BMW. If you want truly personal service from a team that cares enough to want you back for a repeat purchase, check them out. They rolled out the psychological red carpet for me as Steve and Mike were truly concerned wi | Read Full Review
    5/20/2022 12:00:00 AM | Google
  • ★★★★★ Nancy Douglass
    Dan and Austin in the collision center were wonderful. They always kept me up to date on the repair progress, always explained everything to me and delivered my repaired car sooner than expected. I highly recommend this collision center to anyone needing this type of service. | Read Full Review
    5/20/2022 12:00:00 AM | Google
  • ★★★★★ David Monroe
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    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Jan Adamec
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    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Andrew Tran
    I just purchased a 2022 BMW 330i from Bert Smith BMW and it was the best car buying experience I’ve ever had. We worked with Greg and Cameron and they were a joy to work with and they meticulously took care of all my needs throughout the entire buying process. I visited my fair share of dealerships in the area before I arrived here a | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Beth W
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    5/16/2022 12:00:00 AM | Google
  • ★★★★★ C Raymond
    Thanks for being decent | Read Full Review
    5/16/2022 12:00:00 AM | Google
  • ★★★★★ Burt Kline
    Porsche service is excellent, sorry they moved a few miles up the road! | Read Full Review
    5/15/2022 12:00:00 AM | Google
  • ★★★★★ Christian Zubillaga
    | Read Full Review
    5/13/2022 12:00:00 AM | Google
  • ★★★★★ Terri Ashenfelter
    | Read Full Review
    5/13/2022 12:00:00 AM | Google
  • ★★★★★ Tony Braswell
    Went above and beyond on service! The only dealership to go to!! | Read Full Review
    5/13/2022 12:00:00 AM | Google
  • ★★★★★ Thomas Blandford
    Nice, new facility. Work was done well and car came back clean. | Read Full Review
    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Michael Ecker
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    5/12/2022 12:00:00 AM | Google
  • ★★★★★ Marcel Cisneros
    | Read Full Review
    5/11/2022 12:00:00 AM | Google
  • ★★★★★ Riley Bickford
    someone there changed the settings on my tuner to be running on race gas which likely damaged my engine. Service guy didn't respond to my texts and I'm stuck paying the bill to fix it. Needless to say who ever drove my car was beating on it. | Read Full Review
    5/11/2022 12:00:00 AM | Google
  • ★★★★★ Cindy Ontkos
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    5/7/2022 12:00:00 AM | Google
  • ★★★★★ Louis Cardello
    Place is a joke. No help and they had only a few cars. Don't waste your time here | Read Full Review
    5/7/2022 12:00:00 AM | Google
  • ★★★★★ Carlos
    The attention that I recibe was the best , Yianni the sell person did the most for me with question , and instructed all the details about the SUV , I love my Subaru!!! | Read Full Review
    5/6/2022 12:00:00 AM | Cars.com
  • ★★★★★ Becky McAuliffe
    Juan Aviles was very helpful & professional. He kept me posted on the progress of my car. Excellent customer service. | Read Full Review
    5/6/2022 12:00:00 AM | Google
  • ★★★★★ Stephen Hair
    | Read Full Review
    5/6/2022 12:00:00 AM | Google
  • ★★★★★ Francesca T
    Alex took great care of me from the beginning to the end . I love my new BMW. Also the lady in the finance department was just so amazing her vibe and knowledge was just so great . I can’t wait to come back and buy another car in the future . | Read Full Review
    5/6/2022 12:00:00 AM | Google
  • ★★★★★ Paula Hamill
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    5/6/2022 12:00:00 AM | Google
  • ★★★★★ Ginny Borysenko
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    5/5/2022 12:00:00 AM | Google
  • ★★★★★ Sucel Gonzalez
    Excellent customer service. Professional employees. Work done on a timely manner. | Read Full Review
    5/4/2022 12:00:00 AM | Cars.com
  • ★★★★★ Doug Abernethy
    Bought a car from this business. Overall, a good experience. However, the technology genius knew very little about the hybrid technology and I have had to educate myself So, I can’t give them a 5 | Read Full Review
    5/3/2022 12:00:00 AM | Google
  • ★★★★★ Juan Carlos E
    I just walked by nevee been in | Read Full Review
    5/2/2022 12:00:00 AM | Google
  • ★★★★★ Kathy f
    Parts were ordered and arrived quickly for my repair | Read Full Review
    5/1/2022 12:00:00 AM | Cars.com
  • ★★★★★ Kie Lett
    | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ John Williams
    Overall, Jayson (Service Manager) and Mark Y. (Service Tech) did a great job. I took my car in for a "rattle" between the steering wheel and drivers side door. Someone named Bobby was trying to charge me $238 for a diagnosis of a missing part that may have caused a rattle in the passenger door. I let Bobby know I am not paying that | Read Full Review
    4/30/2022 12:00:00 AM | Google
  • ★★★★★ Sarah Gunn
    My husband and I brought in our CPO 2017 Macan S for a puddle of water that was discovered after a rain storm on the driver and passenger side floorboards of the vehicle. We bought the CPO Macan S about 5 months ago and did not have a problem with the vehicle until the water was discovered on the front floor mats. The service advi | Read Full Review
    4/29/2022 12:00:00 AM | Google
  • ★★★★★ james wildenburg
    Great service! | Read Full Review
    4/28/2022 12:00:00 AM | Google
  • ★★★★★ Robert Dacey
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    4/27/2022 12:00:00 AM | Google
  • ★★★★★ Vee Battles
    | Read Full Review
    4/26/2022 12:00:00 AM | Google
  • ★★★★★ Renee Fielding
    Juan, my Service Advisor, was extremely helpful, accommodating and polite. The part for my recall was not in stock and he offered a loaner for me to drive while my car was being repaired. | Read Full Review
    4/25/2022 12:00:00 AM | Google
  • ★★★★★ Melissandra James
    Long wait for my custom baby. But she was worth the wait! | Read Full Review
    4/25/2022 12:00:00 AM | Google
  • ★★★★★ Lawrence
    I purchased a used 718 Cayman long distance from this dealership. Corey and Jerry were incredibly professional. The car arrived in immaculate condition. I could not be more pleased. If you are in St. Petersburg (or anywhere in the States) I cannot recommend the Bert Smith Automotive dealership highly enough. | Read Full Review
    4/23/2022 12:00:00 AM | Google
  • ★★★★★ David Patterson
    I had a great experience this week with Corrine, service advisor for Bert Smith Porsche. My 2019 911 had a persistent rattle that sounded like it was coming from the passenger door, but after several test drives and inspections the problem turned out to be a plastic ziplock type bag caught in the passenger seat track. My car was pi | Read Full Review
    4/23/2022 12:00:00 AM | Google
  • ★★★★★ Adam Roman
    This review would be way lower if it wasn't for the service Adviser Natalie She was a gem to deal with always kept you up-to-date always kept her positive attitude Outside of her that service department is in shambles the one day she was gone I dropped my car off anyways because it needed to be done I not only did not receive any u | Read Full Review
    4/21/2022 12:00:00 AM | Google
  • ★★★★★ Roberta Carlman
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    4/21/2022 12:00:00 AM | Google
  • ★★★★★ John Redmond
    | Read Full Review
    4/21/2022 12:00:00 AM | Google
  • ★★★★★ Judd Sloane
    Salesman was excellent. Back office was not. | Read Full Review
    4/21/2022 12:00:00 AM | Google
  • ★★★★★ Certified Reviews
    Jason did a great job taking care of my needs as a customer at this Porsche dealership. He listened to my concerns and made sure to check what I wanted checked. Im happy with His customer service and he made up for my first encounter. Jason has exceptional customer service and I will be writing a corporate letter to recognize this. | Read Full Review
    4/20/2022 12:00:00 AM | Google
  • ★★★★★ Tyler Jones
    Very smooth and professional process. I’ve purchased many vehicles from dealers and Bert Smith was one of the best customer service experiences I had. Keith Sanders was my salesman and was great but also the sales manager himself had a great attitude when he came over to finalize the deal. Thank you for everything! | Read Full Review
    4/19/2022 12:00:00 AM | Google
  • ★★★★★ Jorge Moreno
    | Read Full Review
    4/19/2022 12:00:00 AM | Google
  • ★★★★★ Jake Hardin
    Took my Cayenne in for a recall chip install. They greeted me at my car when I came in, got me check in and issued me a loner car. To my surprise by 2pm it was done so I returned and picked it up. Great experience! | Read Full Review
    4/19/2022 12:00:00 AM | Google
  • ★★★★★ Matt
    I heard the phrase "staffing shortage" about 4 times in my recent experience with Bert Smith. This is killing the service department. Communication is horrible and simple things are taking longer than they should. I wont be going back to Bert Smith for service. They need to hire a full time staff. Juan was professional and did what h | Read Full Review
    4/19/2022 12:00:00 AM | Google
  • ★★★★★ Dtt Dtbt
    | Read Full Review
    4/16/2022 12:00:00 AM | Google
  • ★★★★★ Rebekah Gresens
    Great service and friendly staff. | Read Full Review
    4/16/2022 12:00:00 AM | Google
  • ★★★★★ Colleen Walters
    | Read Full Review
    4/16/2022 12:00:00 AM | Google
  • ★★★★★ Jake Packard
    | Read Full Review
    4/14/2022 12:00:00 AM | Google
  • ★★★★★ Ray Ostman
    Juan Aviles in the service department did a fantastic job explaining every step that was going on with my car. the new video review the the technicians send explaining just what they see with your car is a great tool in helping you making a well informed decision on how to proceed. Juan was very helpful and put no pressure on me whil | Read Full Review
    4/14/2022 12:00:00 AM | Google
  • ★★★★★ Chris Raymond
    Thank you Bert Smith for fair follow up | Read Full Review
    4/13/2022 12:00:00 AM | Google
  • ★★★★★ Mary Alvarado Torres
    My salesman Greg Miller made my shopping experience easy and helped me get my son the vehicle he wanted. Everyone at this facility was helpful and pleasant. | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★★ Nick Foss
    Service on my BMW M2 was quick. Staff was friendly and professional. Video update was provided to me keeping me in the loop during the service. | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★★ C Raymond
    My fiancé went in to work a deal on specific car with specific terms. Our sales person worked diligently to create a deal we were happy with. I made it clear the terms would only work and they said only one lender may have that option. I expressed I did not want any other lender or terms. When our credit was not sufficient for the te | Read Full Review
    4/12/2022 12:00:00 AM | Google
  • ★★★★★ Robert Umholtz
    | Read Full Review
    4/11/2022 12:00:00 AM | Google
  • ★★★★★ Benjo P
    I Dropped my car off Tuesday night was promised it would be done Wednesday. I reached out Marc Younsma the service employee who provided less than impressive customer service. There was Minimal correspondence aside from me calling and Wednesday , Thursday and Friday to say the least. When I did get to speak with the man he informed | Read Full Review
    4/9/2022 12:00:00 AM | Google
  • ★★★★★ Rara Santana de Damas
    Best dealership in town. | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Thomas Freeman
    | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Martin Fisher
    Wonderful experience from start to finish ! Sales staff with deep knowledge of the car, and great car side manner! Great support AFTER the sale for some little things like Nav upgrade, paint chip touch up! Could not be happier with the experience !!! | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Victor Muzii
    | Read Full Review
    4/8/2022 12:00:00 AM | Google
  • ★★★★★ Holly
    I have to say my first visit to Bert's Porsche Service Center was excellent. Mo and Corrine were very professional and patient with all of my concerns. They found solutions and I felt confident in their work and advice. I will be recommending them to my fellow Porsche BMW friends :) Thank you! | Read Full Review
    4/7/2022 12:00:00 AM | Google
  • ★★★★★ Chris Ruszkowski
    My vehicle had a very thorough inspection and service. Wonderful job, great courtesy vehicle and outstanding customer service from Corinne! | Read Full Review
    4/7/2022 12:00:00 AM | Google
  • ★★★★★ Gretchen Stewart
    I bought my car in NH and moved to FL in end of 2019. I have been to Bert Smith BMW for 15K mile check up and when I lost my key traveling. While I want to stress the cost of losing a keyfob is huge, the service was great, including programming new key. I will continue to work with Bert Smith BMW. | Read Full Review
    4/7/2022 12:00:00 AM | Google
  • ★★★★★ Philip Burger
    Pretty good service but it took a week to get work done. Especially liked that the service tech sent me a video of work. | Read Full Review
    4/7/2022 12:00:00 AM | Google
  • ★★★★★ Andreww Jensen
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    4/7/2022 12:00:00 AM | Google
  • ★★★★★ Joan Ortolano
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    4/6/2022 12:00:00 AM | Google
  • ★★★★★ William Newton
    Wonderful place to shop for a new or used vehicle | Read Full Review
    4/6/2022 12:00:00 AM | Google
  • ★★★★★ Raymond Carrado
    Marc Youngsma, the service manager for BMW's, was extremely helpful and professional. He carefully and expertly explained the computer printout of what services were scheduled according to the car maintenance manual. At no time did I feel pressured. I had some things done and put off others for another time. He quickly scheduled the | Read Full Review
    4/6/2022 12:00:00 AM | Google
  • ★★★★★ William Nunlist
    Built a car on the Porsche Website and submitted direct to start the build process of my designed/Package car. Asked if they would be adding any addendums to the price, avoided the question entirely. After asking a second and third time, they pretty much stated that they couldn't order the car because I didn't reside in Pinellas coun | Read Full Review
    4/6/2022 12:00:00 AM | Google
  • ★★★★★ peter cassidy
    Had to wait almost 2 weeks for a scheduled appointment for my 535. Arrived at my scheduled time and was told it would be 72 hours before they would even look at the vehicle to diagnose the issue. I asked why they scheduled me when they did if they knew they were backed up for 3 days, I received no reasonable answer… just the boiler | Read Full Review
    4/6/2022 12:00:00 AM | Google
  • ★★★★★ Ghadir Taher
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    4/4/2022 12:00:00 AM | Google
  • ★★★★★ Peacefulness Institute
    Professional, efficient and knowledgeable. Excellent communication and very fair. Thank You, Corrine and Bert Smith. Brad | Read Full Review
    4/2/2022 12:00:00 AM | Google
  • ★★★★★ Debi B
    From purchase to service this dealership is first class. You are treated like family. Friendly and professional Customer service, expert attention to detail are just a couple highlights of buying from and working with Bert Smith Porsche! Special thanks to Moe, the service manager, who always makes sure my car is perfect each and ever | Read Full Review
    4/1/2022 12:00:00 AM | Google
  • ★★★★★ Lynette Coley
    Natalie was awesome to work with! | Read Full Review
    4/1/2022 12:00:00 AM | Google
  • ★★★★★ Yusbel Crespo
    Great service | Read Full Review
    3/30/2022 12:00:00 AM | Google
  • ★★★★★ Jennifer Wabe
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    3/30/2022 12:00:00 AM | Google
  • ★★★★★ matthew barter
    Truly professional. When quality customer service is the minimum standards, Bert Smith BMW exceeds all expectations. | Read Full Review
    3/28/2022 12:00:00 AM | Google
  • ★★★★★ Stephen Grebow
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    3/28/2022 12:00:00 AM | Google
  • ★★★★★ craig dick
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    3/26/2022 12:00:00 AM | Google
  • ★★★★★ Rick Jordan
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    3/26/2022 12:00:00 AM | Google
  • ★★★★★ David Riedinger
    This is for the parts department. Josue and Matt assisted in a cargo mat for my 2022 X5. Josue and Matt are exceptional employees! | Read Full Review
    3/25/2022 12:00:00 AM | Google
  • ★★★★★ Clare Pierce
    We are very appreciative of Mirnes Cukojevic, our service advisor, and the Bert Smith service department for getting to the bottom of our problem. The car was diagnosed, parts were replaced and all errors were cleared. The folks at Ferman couldn't figure it out so the just gave the car back to us saying it was a weather related pro | Read Full Review
    3/24/2022 12:00:00 AM | Google
  • ★★★★★ Reid Mason
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    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Helen Ribeiro
    I like the idea of the new video recording services, and the services is amazing. | Read Full Review
    3/23/2022 12:00:00 AM | Google
  • ★★★★★ Mark Cruise
    Excellent repair work. | Read Full Review
    3/22/2022 12:00:00 AM | Google
  • ★★★★★ Don Norman
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    3/21/2022 12:00:00 AM | Google
  • ★★★★★ Kyle Daniel
    Bert Smith completed my 40k major service on my Panamera last week. They did a great job completing the service and ensuring I had a loaner available. | Read Full Review
    3/21/2022 12:00:00 AM | Google
  • ★★★★★ mike first
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    3/20/2022 12:00:00 AM | Google
  • ★★★★★ Vik M
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    3/20/2022 12:00:00 AM | Google
  • ★★★★★ Robert Bruno
    Hello Mirnes Cukojevick I just want to thank you for all your help getting my BMW fixed! It a pleasure working with people like you. You keep getting better with your service to all your customers. Thank you Bob Bruno | Read Full Review
    3/19/2022 12:00:00 AM | Google
  • ★★★★★ Alex Giannini
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    3/19/2022 12:00:00 AM | Google
  • ★★★★★ Antonio Kollydas
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    3/19/2022 12:00:00 AM | Google
  • ★★★★★ Cahley Wood
    Mike was awesome. He treated us like we were family, would send anyone to him for a car!!! | Read Full Review
    3/18/2022 12:00:00 AM | Google
  • ★★★★★ Robert Rockell
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    3/18/2022 12:00:00 AM | Google
  • ★★★★★ Luis Adorno
    The service at Berth Smith BMW was exceptional. Very attentive and helpful employees, they kept me informed about my BMW needs. 100% recommended. | Read Full Review
    3/18/2022 12:00:00 AM | Google
  • ★★★★★ Michael
    Natalie Swain demonstrates the ultimate in customer service and excellence. She scheduled my visit immediately and promptly diagnosed a problem with my car and repaired it in a timely manner. Thank you Natalie. | Read Full Review
    3/18/2022 12:00:00 AM | Google
  • ★★★★★ John Miller
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    3/16/2022 12:00:00 AM | Google
  • ★★★★★ nate bernstein
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    3/14/2022 12:00:00 AM | Google
  • ★★★★★ Fernando Castillo
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    3/14/2022 12:00:00 AM | Google
  • ★★★★★ Brian Fancher
    Best car buying experience ever! I did everything online and they delivered the vehicle to my home AFTER they came to my office for me to check out the car and sign the paperwork. Thanks Matt! Fantastic experience and phenomenal customer experience. | Read Full Review
    3/12/2022 12:00:00 AM | Google
  • ★★★★★ Shawn Tierney
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    3/12/2022 12:00:00 AM | Google
  • ★★★★★ Peter Lopatin
    Very good experience after going to Reeves BMW for the past three years. These guys do not try to upsell you every time you go in for a simple oil change. Worth the few extra minutes of driving. | Read Full Review
    3/7/2022 12:00:00 AM | Google
  • ★★★★★ Corey Ansell
    Salesman Jeff was fantastic and very easy to work with. | Read Full Review
    3/7/2022 12:00:00 AM | Google
  • ★★★★★ Alfred Villoch
    Just a quick 5-star review for Roger Pedersen at Bert Smith BMW. Roger was very courteous and knowledge. He greeted me promptly upon arrival and treated me well despite me wearing a t-shirt, shorts, and flip flops. Basically, he didn't judge me. LOL. Roger spent ample time with me, stayed beyond closing, and made sure that I was | Read Full Review
    3/7/2022 12:00:00 AM | Google
  • ★★★★★ Maggie O
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    3/7/2022 12:00:00 AM | Google
  • ★★★★★ Charles Keegan
    Very professional, and service was straight forward. No upsell at all (nice). It just took a long time. a very long time. I did have an appointment so it was unexpected to take 5 hours for an oil change and a fuse and a test drive. | Read Full Review
    3/7/2022 12:00:00 AM | Google
  • ★★★★★ Andrea Phillips
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    3/7/2022 12:00:00 AM | Google
  • ★★★★★ Susanne Lavarello
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    3/6/2022 12:00:00 AM | Google
  • ★★★★★ Richard Wiest
    They advertised a car on their website and I checked with chat room to make sure it was available. Drove 25 miles only to be told by the salesman that the car was not available. This is a very common practice by sleazy dealerships to get you into their showrooms and try to get you to order a car. This customer will be lost forever. | Read Full Review
    3/5/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Brown
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    3/4/2022 12:00:00 AM | Google
  • ★★★★★ Jessica Johnson
    The service department is a joke! No one return your calls , over charge on parts , also they provided me with misleading information. I paid $4600 for repair and bogus parts they proclaimed I needed. My engine light still comes on from time to time . I waited on a part to be ordered for Over 2 weeks. I asked to speak with the gener | Read Full Review
    3/4/2022 12:00:00 AM | Google
  • ★★★★★ Tyler Bentley
    Went to Bert Smith VW to see about upgrading vehicles in the middle of my lease. I was greeted by Eon and the rest was history. We sat down at his desk and I explained what I was looking for. In a few short minutes he did all the hard work and got me what I wanted for the price I wanted. Huge appreciation for Eon for all he did to m | Read Full Review
    3/3/2022 12:00:00 AM | Google
  • ★★★★★ Alvin Nesmith
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    3/3/2022 12:00:00 AM | Google
  • ★★★★★ Frank Nube
    The whole experience was excellent. From the time I arrived Mirnes was right there ready to help me. I have delt with Mirnes for many years and he has always been knowledgeable and professional. | Read Full Review
    3/3/2022 12:00:00 AM | Google
  • ★★★★★ Michael Cheek
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    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Alex H Prime
    Great Service and great follow up. Corinne is the agent I worked with and she was wonderful! Thanks for being so nice and helpful. | Read Full Review
    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Troy Anderson
    One would think you have to buy a Porsche from Bert Smith Porsche to receive excellent service, but not in this case. Jason in service and all of his teammates treated me with such great care. I will buy my next Porsche because of Jason and his teammates. | Read Full Review
    3/2/2022 12:00:00 AM | Google
  • ★★★★★ Trai Nguyen
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    3/2/2022 12:00:00 AM | Google
  • ★★★★★ doug parker
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    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Wallace Flores
    Sales team are sharp. Service, when you can reach them, do a great job. But getting a return phone call is like they owe you money. Doesn't happen. | Read Full Review
    3/1/2022 12:00:00 AM | Google
  • ★★★★★ Krista Levering
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    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Kelechi Sorezza
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    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Samantha Nunez
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    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Danyelle Ridley
    I always bring my vehicle here! Amazing communication, good coffee, and professional staff. | Read Full Review
    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Lee Van Ness
    Very satisfied with your service!! | Read Full Review
    2/28/2022 12:00:00 AM | Google
  • ★★★★★ Dariusz Chrzanowski
    Very professional help and service. Thank you | Read Full Review
    2/28/2022 12:00:00 AM | Google
  • ★★★★★ G
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    2/28/2022 12:00:00 AM | Google
  • ★★★★★ artsnyder
    Excellent job.Appointment was easy to secure, they did the work on a timely basis and it was done right. | Read Full Review
    2/28/2022 12:00:00 AM | Cars.com
  • ★★★★★ Trish McCarthy
    These professional people are working hard! Great customer service, quick, honest, sincere. Star is truly a "Star". | Read Full Review
    2/26/2022 12:00:00 AM | Google
  • ★★★★★ john fraker
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    2/26/2022 12:00:00 AM | Google
  • ★★★★★ L Aviles
    It felt really good to return to this familiar dealership. Nothing but good memories. It was even better to find out that Mike O'Donnell was still there but now as the General Sales Manager. He has always been a big help when ordering my cars. He was one of the reasons that I returned to Bert Smith. My wife and I were very happy to | Read Full Review
    2/25/2022 12:00:00 AM | Google
  • ★★★★★ Mary Bennati
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    2/25/2022 12:00:00 AM | Google
  • ★★★★★ Aida Nunez
    Matt Cerro was my salesman and he was amazing from start to finish. No pressure, showed us the cars we were interested in and was very knowledgeable on the X5. He made the buying experience wonderful and I am so happy with it. Thanks again Matt!!! | Read Full Review
    2/25/2022 12:00:00 AM | Google
  • ★★★★★ Rita
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    2/25/2022 12:00:00 AM | Google
  • ★★★★★ Gerardo Mauriz
    Bert Smith Porsche picked up my car, they take very good care of it. Service was prompt and I do not feel they are trying to sell me things I do not need. I have used them for about 6 year now. I feel more comfortable with them than other dealers in the general area. | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ J Herring
    Bert Smith always gives me prompt and courteous service; their automotive service is top-notch, and both Mo and Corine provide very proactive and professional customer Service. | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Dean Delis
    Bought a Porsche Boxster from Andrej. He took care of everything including shipping. The whole process was flawless. Very satisfied customer. | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Steve Hayes
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Willard Burchett
    They have one of the best service I ever had at any dealership before. I dropped my car on Monday evening at 4pm and it was ready next day on Tuesday . Juan Aviles was good and he was very helpful | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Pinky Up Braiding Studio llc
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Juan Carlos Brostella
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    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Connor Alfonso Hodge
    I've only ever dealt with the service department but they are top notch. Star consistently lives up to her name with her level of service. 4 stars only because there are definitely cheaper options available. Institute a matching program and you'll be the community shop | Read Full Review
    2/24/2022 12:00:00 AM | Google
  • ★★★★★ Charles Maurer
    Prompt, professional service. No complaints. | Read Full Review
    2/23/2022 12:00:00 AM | Google
  • ★★★★★ Michael Kinard
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ albert vasquez
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    2/22/2022 12:00:00 AM | Google
  • ★★★★★ Ignacio Vaca-Guzman Siles
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    2/21/2022 12:00:00 AM | Google
  • ★★★★★ Serhij Barsukov
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    2/21/2022 12:00:00 AM | Google
  • ★★★★★ Michaela
    White glove service is amazing! However, when one spends hundreds of dollars to locate a rattle and the dealership can not locate the source of that rattle…. It can become very frustrating! | Read Full Review
    2/21/2022 12:00:00 AM | Google
  • ★★★★★ D ZP (DZP)
    This is my third BMW but I am extremely disappointed with my recent experience. I leased my last BMW X3 about 2 years ago from Berth Smith ( Saint Petersburg, Florida). I leased a loaner as the dealership offer was really good. I have been following the service maintenance program as instructed per manufacturer and I just took my car | Read Full Review
    2/21/2022 12:00:00 AM | Google
  • ★★★★★ Sam Nasif
    Top notch place to buy a luxury cars/new/certified. I dealt with Michael Ford "sales rep" he is very professional and I never felt any pressure to get the deal done. we did not do the dance and going back and forth as known in the car industry, they came with what they want on the deal, I countered back an offer with take it or leave | Read Full Review
    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Eisel Jeff
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    2/18/2022 12:00:00 AM | Google
  • ★★★★★ Magdalena Starbeck
    The whole process of buying a car I was working with Connor. He was very knowledgeable and very helpful. The whole process went very smoothly. The dealer doesn’t charge extra fees like a lot of dealerships around. They don’t try to get you there just to sell a car. I knew which car I wanted and Connor made sure I get the car ASAP and | Read Full Review
    2/17/2022 12:00:00 AM | Google
  • ★★★★★ Jack Gregory
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    2/17/2022 12:00:00 AM | Google
  • ★★★★★ Donald Reichart
    want a BMW here, got your car,or a fisker | Read Full Review
    2/17/2022 12:00:00 AM | Google
  • ★★★★★ Louken Thompson
    Well this is very disappointing! There did not seem to be very much ambition in the parts department late this afternoon. Seemed like they clocked out after lunch and were just hangin around as the coins fall. no greeting at the door and the sales associate claimed that they are unable to find a coolant hose without a VIN number. I | Read Full Review
    2/17/2022 12:00:00 AM | Google
  • ★★★★★ Thomas Backes
    Great People there | Read Full Review
    2/15/2022 12:00:00 AM | Google
  • ★★★★★ Stewart Hunter
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    2/15/2022 12:00:00 AM | Google
  • ★★★★★ Sally Alrabaa
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    2/14/2022 12:00:00 AM | Google
  • ★★★★★ Cheryl Mills
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    2/13/2022 12:00:00 AM | Google
  • ★★★★★ A G
    Moe in Porsche service very good ! | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ usha marcano
    Amazing experience and great customer service. Very professional and fast service. Would not go anywhere else. | Read Full Review
    2/11/2022 12:00:00 AM | Google
  • ★★★★★ Charles Kahl
    Service Consultant Mirnes was very professional and helpful. | Read Full Review
    2/9/2022 12:00:00 AM | Google
  • ★★★★★ Gregory Kadel
    I just had my first annual service for my new BMW X1 The scheduling was easy and I was able to have a loaner vehicle . The results were excellent . The loaner vehicle was a great convenience and the oil service , over all inspection, and car wash were awesome. | Read Full Review
    2/9/2022 12:00:00 AM | Google
  • ★★★★★ Lawanda Cumm
    Appointment means nothing here had my car for 24hours and oil change was not done yelp says 2stars so I’m assuming the rest are fake | Read Full Review
    2/9/2022 12:00:00 AM | Google
  • ★★★★★ Raj Naga
    Excellent Service | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Robert Elliott
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    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Domingos Matos
    Hey everyone! I wanted to share my purchasing experience with Bert Smith BMW. My sales person was Graziella and was on point every step of the process! My wife and I have two little girls and spending a day at the dealership is something I think we all dread. I was able to send her over all my info and she was ready to go when we a | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Tar St Martin
    Just purchased a 2022 X3 with the great help of Alex Moukaled and Graziella Chahine in the sales team. Everything was professionally handled including the trade-in of my 2012 Audi Q7 for which I received a very fair trade credit. Cudos also to the finance manager and customer "genius" who helped us with a technical overview of the ne | Read Full Review
    2/7/2022 12:00:00 AM | Google
  • ★★★★★ Sabine Mckay
    I called the business to get work done on my BMW ! My mechanic was out of town! A lady who answered the phone connected me to the shop. No one answered so I left a message with details what I was calling about and for them to please call me back! No one ever returned my call! I will never take business or referrals to them ! After go | Read Full Review
    2/6/2022 12:00:00 AM | Google
  • ★★★★★ Vimarie Rivera
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    2/5/2022 12:00:00 AM | Google
  • ★★★★★ Bill Connolly
    This was a great experience. Bert Smith associates were clear with all communication and the work was conducted exactly as described. Although I have cheaper alternatives to go to, in my experience, you get what you pay for. Cheaper may not always be done to your satisfaction. Great experience. I will go back again. Thank you J | Read Full Review
    2/3/2022 12:00:00 AM | Google
  • ★★★★★ Christine Babb
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    2/2/2022 12:00:00 AM | Google
  • ★★★★★ Dan
    Great experience purchasing an X5 M50i here. Alex made my purchase pleasant and pain free . Thanks! | Read Full Review
    2/2/2022 12:00:00 AM | Google
  • ★★★★★ Judy Rownd
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    2/2/2022 12:00:00 AM | Google
  • ★★★★★ Rick Leonard
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    2/1/2022 12:00:00 AM | Google
  • ★★★★★ Rick Frey
    Took X3M Comp in immediately and diagnosed gas leak and repair needed. Provided a loaner while part was sourced. Serviced vehicle, installed repair part and refinished a little wheel curb rash. Great job guys! Thanks | Read Full Review
    1/31/2022 12:00:00 AM | Google
  • ★★★★★ Reina Smeed
    Professional & courteous staff all around. Waiting ambience & amenities are great. Most importantly, they get the job done well! | Read Full Review
    1/31/2022 12:00:00 AM | Google
  • ★★★★★ Amy Connors
    After building and purchasing a 2022 BMW X7 M50i, Bert Smith BMW was great! You need to know that the salesman, CAMERON, was exceptionally great and so friendly! Cameron is the one that made it a great experience..his first impression demeanor is what grabbed our attention! He was not pushy and REALLY knows his products, unlike mos | Read Full Review
    1/29/2022 12:00:00 AM | Google
  • ★★★★★ Howard Pinsker
    My Panamera was serviced professionally and ready when promised. The Macan loaner was basically new and clean. I was totally pleased with the service and my service representative, Jayson. | Read Full Review
    1/29/2022 12:00:00 AM | Google
  • ★★★★★ Tom Max
    Bert Smith has been our go to Porsche dealer for our cars. Mo A. and team in service have been great to work with and responsive to scheduling, and care of our cars, GT3-RS and 911-992, & Macan. Recently with a back order on GT3-RS tires Mo worked with me to get me what I needed to track days. | Read Full Review
    1/29/2022 12:00:00 AM | Google
  • ★★★★★ Morgan Richards
    Corinne in service is awesome and exceeds expectations! She is extremely communicative and efficient. She was able to fit me in to her busy schedule to ensure my repair was completed before my warranty expired and even had my Porsche ready the same day! It is extremely hard to find good service, especially someone who is responsive. | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Joseph Sforza
    The best experience I’ve had when buying a vehicle. Roger and Cameron were very professional and made my wife and I very comfortable. At no point did we feel pressured to buy. They worked with us on pricing and made sure we got a great price for our trade. Would highly recommend Bert Smith to anyone looking to pick up a BMW. We will | Read Full Review
    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Charl Botes
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    1/27/2022 12:00:00 AM | Google
  • ★★★★★ Heath
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    1/27/2022 12:00:00 AM | Google
  • ★★★★★ heyda marrugo
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    1/26/2022 12:00:00 AM | Google
  • ★★★★★ David Borrego
    I drove across the bridge because I was not satisfied at the treatment I received in Tampa when looking for a new car. I worked with Roger Pedersen and he went above and beyond working with me despite the fact that I initially reached out to him right in the middle of the holidays. The entire process went very smoothly and Roger was | Read Full Review
    1/26/2022 12:00:00 AM | Google
  • ★★★★★ Donnie Lee Ellis
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    1/24/2022 12:00:00 AM | Google
  • ★★★★★ Jay Rini
    Service right on time; staff professional and very pleasant. Highly recommend Bert Smith’s Porsche. | Read Full Review
    1/24/2022 12:00:00 AM | Google
  • ★★★★★ Peter Arner
    Very happy with my new M$. Salesman Cameron was very pleasant to work with and kept me updated the entire process during supply chain delays. Highly recommend working with him. | Read Full Review
    1/24/2022 12:00:00 AM | Google
  • ★★★★★ Jim Newstead
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    1/24/2022 12:00:00 AM | Google
  • ★★★★★ Tom Briest
    Service went very smooth and efficiently. I was very satisfied with the results. I did not write that review. I cannot say I was totally satisfied due to the fact when I left the dealership by the time I got about 4-5 miles down the route home I noticed an error message on my display. "Oil level has reached the critical level and mus | Read Full Review
    1/24/2022 12:00:00 AM | Google
  • ★★★★★ Lisa Mirto
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    1/23/2022 12:00:00 AM | Google
  • ★★★★★ Barbara Luke
    I was kept totally informed by Juan as to what was happening with my X1 and he offered the explanations I needed to understand. He was always polite and courteous . I felt like I was dealing with a professional and therefore had confidence in the work performed. | Read Full Review
    1/21/2022 12:00:00 AM | Google
  • ★★★★★ Dominick Traina
    Roger was great to work with. He made the process easy and quick. Answered all of my questions and was just a text away. I’m very happy with my new BMW. | Read Full Review
    1/21/2022 12:00:00 AM | Google
  • ★★★★★ John Wood
    Nice experience all around, sales, parts and services. Been dealing with them for along time, all good. | Read Full Review
    1/20/2022 12:00:00 AM | Google
  • ★★★★★ Heather Lauter
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    1/18/2022 12:00:00 AM | Google
  • ★★★★★ David Sockol
    Natalie Swain did an excellent job of getting my BMW repaired and with dealing with my after market warranty company. As usual, my car was repaired timely and returned to me freshly washed. Gerri in the Loaner Vehicle Department Department provided me with an excellent replacement BMW to drive while my car was being repaired. Than | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Amy B
    Who is closed on a sunday?!?!?! That's when most people have the time to shop!!! Very disappointing | Read Full Review
    1/18/2022 12:00:00 AM | Google
  • ★★★★★ Z Wolf
    Always a 5 star experience at Bert Smith BMW. From the day I purchased my car a year ago and up to date at the service department. Mirnes, the service advisor is prompt and accommodating . Thank you ! | Read Full Review
    1/17/2022 12:00:00 AM | Google
  • ★★★★★ Frances Ford
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    1/17/2022 12:00:00 AM | Google
  • ★★★★★ Marsha Ward
    Very Professional - very prompt Thank you. | Read Full Review
    1/17/2022 12:00:00 AM | Google
  • ★★★★★ DWAYNE WILLIAMS
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    1/17/2022 12:00:00 AM | Google
  • ★★★★★ Bill Simmonds
    Very smooth and easy purchase. No pressure and Rhett did a great job quickly teaching me the fundamentals of a complex car | Read Full Review
    1/14/2022 12:00:00 AM | Google
  • ★★★★★ Jorge M
    Corinne was great highly recommend! | Read Full Review
    1/14/2022 12:00:00 AM | Google
  • ★★★★★ Michael Mcbride
    I had a great experience with them definitely Mr bobby is a nice person | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Basem Shahin
    This is not my first time doing business with bert smith I look the car on google and within 45 minutes I was testing the car the whole thing from the minutes I arrived to the minute I go home with the car was under 3 hours sometimes not the place you shopping from is the people who work there like the women who sold me the car she’s | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Daniel Day
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    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Michael Mcbride
    It was clean and the staff is professional and polite | Read Full Review
    1/13/2022 12:00:00 AM | Google
  • ★★★★★ Andre Balash
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    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Kathy Paro
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    1/11/2022 12:00:00 AM | Google
  • ★★★★★ rick durabb
    Ridiculous prices, no inventory, no sales people, etc | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Robert N.
    Went there and asked service tech to simply reset my oil change counter and to reset my sunroof. No appointment just wanted someone to come out and push a button to reset the counter in the Correct sequence but no. Too much to ask I guess. They recommended a complete diagnostic service or YouTube. Too much to ask for a little help f | Read Full Review
    1/11/2022 12:00:00 AM | Google
  • ★★★★★ Susan Wells
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    1/10/2022 12:00:00 AM | Google
  • ★★★★★ Maria Amaral-LeBlanc
    I had an excellent experience at Bert Smith BMW. The sales and finance teams were very efficient knowledgeable, attentive, and courteous. The facilities were spotless and very importantly, I got a fair price for an outstanding vehicle. This is my seventh BMW in 19 years so one can say that I am a BMW 'aficionada'. This is my sec | Read Full Review
    1/10/2022 12:00:00 AM | Google
  • ★★★★★ Conner
    This is the second vehicle purchased through Corey Biller and just like the first, I had a great experience! He was extremely professional (and patient) through the entire process and had me out of the dealership in under an hour the day I signed and took delivery. He’s a valuable asset to the Bert Smith team and I will continue to w | Read Full Review
    1/9/2022 12:00:00 AM | Google
  • ★★★★★ Tpa Dac
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    1/8/2022 12:00:00 AM | Google
  • ★★★★★ Ed Thomas
    A BMW Service is 5 star from knowledgeable to first class customer support. Natalie is the best service manager we have ever delt with in our lifetime of experience in auto servicing. E.T. | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Boosting Fl
    No run around or games straight in and out found the car i liked did the paperwork and drove out i was helped by grazie who took the time to make us feel like family and tend to our needs helped make the journey painless. | Read Full Review
    1/6/2022 12:00:00 AM | Google
  • ★★★★★ Wendy Boyce
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    1/4/2022 12:00:00 AM | Google
  • ★★★★★ A.H. Bockham
    I was visiting out of state and my X7 emergency call system was malfunctioning which then threw off the navigation. I called up the dealership and they appeared to know about the common problem with some battery. I was treated as a walk in to diagnose it to confirm and if they had the part and time, they would work in it before close | Read Full Review
    1/3/2022 12:00:00 AM | Google
  • ★★★★★ Brandon Wright
    I’ve had my ex five at four different dealerships and Natalie is the absolute best I highly recommend Bert Smith BMW for all service and related BMW needs!! | Read Full Review
    1/3/2022 12:00:00 AM | Google
  • ★★★★★ Angel G. M-M
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    1/2/2022 12:00:00 AM | Google
  • ★★★★★ Mario Gonzalez
    Wonderful customer service.Andrej was a great person to work with. Warm personality and very helpful.Would highly recommend his services to anyone looking to purchase a Porsche.Just mention my name?? Dj Mario... | Read Full Review
    12/31/2021 12:00:00 AM | Google
  • ★★★★★ navid rohani
    I have great experience with Bert Smith Porsche they are number one when it comes to service and customer satisfaction all personal and specially service manager goes Beyond to taking care of you and make sure you go home happy I love this Dealership and I recommend everyone to take your car over here . | Read Full Review
    12/31/2021 12:00:00 AM | Google
  • ★★★★★ PeninsularS
    Jason stayed late for me to deliver the car and then followed up to make sure the repair was completed in a timely manner, | Read Full Review
    12/30/2021 12:00:00 AM | Google
  • ★★★★★ Francisco E. Cordero
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    12/29/2021 12:00:00 AM | Google
  • ★★★★★ Martha Stamm
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    12/29/2021 12:00:00 AM | Google
  • ★★★★★ Palma Ciotti
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    12/25/2021 12:00:00 AM | Google
  • ★★★★★ Brenda Billingsley
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    12/23/2021 12:00:00 AM | Google
  • ★★★★★ Philip Piser
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    12/23/2021 12:00:00 AM | Google
  • ★★★★★ Gabriel Leon
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    12/22/2021 12:00:00 AM | Google
  • ★★★★★ OutsandingMan2007
    Mirnes Cukojevic was my service advisor. He was very courteous, knowledgeable, professional ,and customer friendly. | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Lowell Sundermann
    Car buying the way it should be done. | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ James Koss
    Efficient, professional & reasonable after BMWCCA discount | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Jennie Tarr
    Roger Pedersen at Bert Smith BMW was fantastic. He gave us his best price right out of the gate, rather than make us work for it, as we had to do at other dealers. Our car had to be ordered, and it came in earlier than we expected. Terrific service from start to finish. | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Andrew M
    Very hard to get a hold of parts or service. Website rarely works for requesting appointments and absolutely no parts support online. They're about 20 years behind the ball right now. I've tried to have my car serviced, but so far they've only seen me when the car was actually towed in and dropped in their lot. And then it was at le | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Joe Lamb
    All I have to say is DO NOT buy any of the plans. Bought the “tire protection plan” for $1700 because it was offered as a way to protect tires against regular wear and tear. After taking the car back in for my first maintenance, after a year of ownership, was told the tires do not qualify for this plan and that the $1700 was a comple | Read Full Review
    12/21/2021 12:00:00 AM | Google
  • ★★★★★ Benjamin Hibberd
    Friendly and helpful staff. | Read Full Review
    12/19/2021 12:00:00 AM | Google
  • ★★★★★ Thomas Montalvo
    We have always great service, thanks to the Team We wish you all a merry Christmas and a happy new Year. | Read Full Review
    12/18/2021 12:00:00 AM | Google
  • ★★★★★ Jason Barber
    Bert Smith does a great job, I prefer them over all other BMW dealers in the area for service. | Read Full Review
    12/17/2021 12:00:00 AM | Google
  • ★★★★★ Susan Koontz
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    12/17/2021 12:00:00 AM | Google
  • ★★★★★ David Rippetoe
    Had a great buying experience from Bert Smith BMW. The salesman, Mike was ver knowledgeable about high end cars and was very pleasant and low pressure. Financing was easy and straightforward. They even provided a green bow on my X5M for pictures. | Read Full Review
    12/15/2021 12:00:00 AM | Google
  • ★★★★★ R Canady
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    12/15/2021 12:00:00 AM | Google
  • ★★★★★ David Miller
    Excellent, professional service. Always a pleasure dealing with the whole service crew. | Read Full Review
    12/13/2021 12:00:00 AM | Google
  • ★★★★★ Cora Pagan
    Friendly and compensating. | Read Full Review
    12/13/2021 12:00:00 AM | Google
  • ★★★★★ Scott Rosenberg
    Great service by Mirnes and the BMW service team at Bert Smith here in St Pete on our 2022 X3. | Read Full Review
    12/13/2021 12:00:00 AM | Google
  • ★★★★★ Joe Damo
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    12/13/2021 12:00:00 AM | Google
  • ★★★★★ Mary B
    Everybody was very helpful. I like that I am able to text my Service Rep for help and updates. | Read Full Review
    12/12/2021 12:00:00 AM | Google
  • ★★★★★ Maria Kern
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    12/11/2021 12:00:00 AM | Google
  • ★★★★★ Donald Slevin
    Buying a car should be a joyous occasion. But there is usually much negativity that detracts from the process. At Bert Smith BMW, my experience was all positive. From the concierge-like management of my experience with Cameron, my salesman, to the very creative accounting and number manipulation by Tony, one of the sales managers. | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ Gretchen Stewart
    I arrived a few min early and they opened promptly at 7:30 - my appointment time. I will start with I did not purchase the car at Bert Smith and the team was warm and helpful - clear that did not matter. Juan was my service advisor, welcoming, helpful and explained what was needed for my car checkup. Kept me up to date and even wa | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ Titilope Adefuke
    Okay service but super overpriced. Charged me double. Fields BMW (also authorized) and in the area rendered the same service for exactly half the price! I was shocked. Found out too late. Shop around and think twice before coming here for service. | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ szoke ciklon
    Not satisfied at all. A body shop job at the collision center, what was supposed to be done in a few days, took 2 weeks,absolutely zero communication or updates on the car. Got the car back 2 months ago and my ac went still smells like glue after a windshield replacement. According to them, they received a bad glue from BMW what won’ | Read Full Review
    12/9/2021 12:00:00 AM | Google
  • ★★★★★ dustin hart
    When I was rear-ended in the beginning of November I chose the Bert Smith collision center for the repair. Running two businesses, one of which I am part owner of, good service stands out, especially these days. Austin Brock, John, and I think another guy (forgot name) in collision are some of the best people to work with, they commu | Read Full Review
    12/8/2021 12:00:00 AM | Google
  • ★★★★★ Shenith Weerasinghe
    Just bought a Taycan from BS. Great experience. Corey our Sales person was extremely helpful and did a wonderful job. Highly recommend him.So far happy with the purchase and the experience. | Read Full Review
    12/6/2021 12:00:00 AM | Google
  • ★★★★★ Robert Clark
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    12/6/2021 12:00:00 AM | Google
  • ★★★★★ Lori Schinker
    Service member flashed screen at me for what was to be done. I came in for an oil change and wheel rotation. He added expensive filters that doubled my bill. Not happy with being baited. | Read Full Review
    12/5/2021 12:00:00 AM | Google
  • ★★★★★ Jonathan Carlon
    1st class customer service, every time. Friendly, knowledgeable, available. Great. | Read Full Review
    12/3/2021 12:00:00 AM | Google
  • ★★★★★ Andrew Lyons
    Fantastic experiences here! My service advisor Mo is totally on his game and always makes sure my "baby" gets royal treatment at very affordable prices. If you need any parts ask for Austin, he went above and beyond to get me my Porsche part before race day. These folks are the best! | Read Full Review
    11/29/2021 12:00:00 AM | Google
  • ★★★★★ Joshua Comingore
    Multiple issues with my brand new Cayenne. The service department treats you like a pain, doesn’t answer the phones and over all just don’t seem to care to be at work. I was left without a car for a week due to a mechanical problem that was a part of the warranty coverage. They just laughed when I asked for a loaner and told me “this | Read Full Review
    11/28/2021 12:00:00 AM | Google
  • ★★★★★ Susan Stone
    First SUV we ever ordered and it turned out beautiful! Everyone was so professional from Ceaser to Grazie to finance (sorry can’t remember her name ) thank you for making buying a car so easy ?? | Read Full Review
    11/27/2021 12:00:00 AM | Google
  • ★★★★★ Joseph Duane
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    11/27/2021 12:00:00 AM | Google
  • ★★★★★ Sonny Gousha
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    11/26/2021 12:00:00 AM | Google
  • ★★★★★ freddie ruiz
    Excellent service. Green going here for years now. Ask for Mr Mike Ford. | Read Full Review
    11/26/2021 12:00:00 AM | Google
  • ★★★★★ Steve Capinegro
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    11/23/2021 12:00:00 AM | Google
  • ★★★★★ Sarah Szanc
    I recently purchased a 2021 X5 from Braman BMW down in West Palm Beach. I have been in St. Pete for a couple of months completing my hospital rotations, and noticed my tire pressure going down so I went ahead and took it into this dealership. They noticed that my run flat had a patch on the back tire causing it to lose pressure. I co | Read Full Review
    11/22/2021 12:00:00 AM | Google
  • ★★★★★ Cris Jenness
    Cameron and Wil were very helpful and easy to work with. We only wanted to test drive an X5 but ended up buying one. They were very accommodating and patient and answered our concerns. It was the easiest and smoothest auto purchase we have ever done. | Read Full Review
    11/22/2021 12:00:00 AM | Google
  • ★★★★★ Chris Wierda
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    11/22/2021 12:00:00 AM | Google
  • ★★★★★ Jerome Tellis
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    11/21/2021 12:00:00 AM | Google
  • ★★★★★ shannon pauley
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    11/21/2021 12:00:00 AM | Google
  • ★★★★★ Local Marketing Masters
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    11/19/2021 12:00:00 AM | Google
  • ★★★★★ David Smith
    Slow but they get the job done. Great staff! | Read Full Review
    11/18/2021 12:00:00 AM | Google
  • ★★★★★ Gary Wolsiefer
    Been dealing with Bert Smith Porsche for over 20 years.. Have always been accommodating and easy to work with.. Would recommend Rhett and Mike to anyone who looking for an awesome vehicle. Unlike many others these guys will go the extra mile for you.. :) | Read Full Review
    11/18/2021 12:00:00 AM | Google
  • ★★★★★ Angela Cutts
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    11/18/2021 12:00:00 AM | Google
  • ★★★★★ David Kasprzyk
    I was shopping on autotrader for a good deal for a BMW i3, and I found THE ONE, perfect condition about a 35 mile drive to Bert Smith in St Pete, where I was attended by Roger Pedersen. He was courteous, quick on his feet, and adapted to my situation very well. We coordinated everything from texts and emails and a last second quick j | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ jennifer howard-black
    I had the most amazing professional customer service this past visit. Mirnes Cukojevic is an exceptional service advisor. He communicated well with the additional issues that had occurred with my vehicle. He explained the process and repair time thoroughly. I am truly appreciative of the customer service I received. | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Angela Cutts
    Good | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Lisa Salvato
    Brought car in was told bad starter. Starter replaced with non genuine BMW part as they couldn’t get it, yet price same for generic part? Was promised car sooner than available, fortunately had loaner car. Was subsequently told we need a new battery, battery 18 months old purchased from Bert Smith. We were informed never disconnect b | Read Full Review
    11/17/2021 12:00:00 AM | Google
  • ★★★★★ Joseph Stanton
    Bert Smith BMW service has been fantastic. One of the few places that I have been that prioritizes customer service and communication. Very impressed by the service department. | Read Full Review
    11/16/2021 12:00:00 AM | Google
  • ★★★★★ salvatore didino
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    11/16/2021 12:00:00 AM | Google
  • ★★★★★ Xhevat Qerimaj
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    11/16/2021 12:00:00 AM | Google
  • ★★★★★ Andrea Atkinson
    From beginning to end I had amazing service with Cameron. He was very helpful and made car buying a breeze. Thank you again! Definitely worth the drive to this place vs Sarasota. | Read Full Review
    11/16/2021 12:00:00 AM | Google
  • ★★★★★ Charles Bolles
    Recently bought our second car from Bert Smith BMW and was surprised by how similar the experience was to the first. Different sales consultant this time (Roger), but the same instant warmth and connection. We were not easy to deal with and there were some opportunities for mutual tension, but there was none. Roger seemed very focuse | Read Full Review
    11/14/2021 12:00:00 AM | Google
  • ★★★★★ Emily Chabina
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    11/12/2021 12:00:00 AM | Google
  • ★★★★★ Alan Alfieri
    I highly recommend Bert Smith BMW for all of your car/service needs. They have been servicing my car for years, and my experiences have always been positive. | Read Full Review
    11/12/2021 12:00:00 AM | Google
  • ★★★★★ Matt Iannelli
    Bert Smith BMW continues its excellent customer service. Drew consistently provides friendly and efficient service and the quality of the work is top notch! My service rep, Evan, was great. Positive attitude, listened to my concerns and got everything dealt with quickly and professionally. Great service group! | Read Full Review
    11/12/2021 12:00:00 AM | Google
  • ★★★★★ Kelly Daniels
    Always top notch service at Bert Smith BMW. Mirnes Cukojevic is very accommodating when I need to schedule service and need a loaner. Very pleased with this dealership! | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ W Santos
    Mirnes and the lady at the Car Loner desk Jerry … They are both fantastic They are not afraid to walk a mile to see customers happy ?? Congratulations Great experience | Read Full Review
    11/10/2021 12:00:00 AM | Google
  • ★★★★★ Enrique Galura
    Excellent warranty repair! Thanks,Moe and team,appreciate the Uber drop off to my work! | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Marlene Crawford
    Professional Car dealership! Mike Ford was a very pleasant and knowledgeable Sales person! | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Ciara Rosenblatt
    I had my BMW serviced at Bert Smith In October 2021, My service advisor was Drew, who was a young, cool, yet professional team member. I went into this not expecting too much because I’ve had such bad experiences with another local BMW dealership. Drew went above and beyond what I feel as a service advisor should do, he allowed me to | Read Full Review
    11/8/2021 12:00:00 AM | Google
  • ★★★★★ Michael Martin
    They did an amazing job repairing my wife's 4 series. It turned out great and they kept me in the loop during the entire process and completed on time! | Read Full Review
    11/7/2021 12:00:00 AM | Google
  • ★★★★★ Richard F.
    I cannot speak highly enough of everyone at Bert Smith BMW. I recently had a situation that resulted in my initial BMW, a 2010 528i, being totaled. Prior to that, I had the car serviced at Bert Smith, and everyone was uniformly friendly, helpful, and knowledgeable. My prior experiences with them were enough that when the 528i was tot | Read Full Review
    11/6/2021 12:00:00 AM | Google
  • ★★★★★ Tray Sand
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    11/2/2021 12:00:00 AM | Google
  • ★★★★★ JOSE ALVES
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    11/1/2021 12:00:00 AM | Google
  • ★★★★★ Bobby Burton
    We had a great experience! this dealer really goes out of there way todo anything they can we will definitely be back to purchase another bmw in the future. | Read Full Review
    10/31/2021 12:00:00 AM | Google
  • ★★★★★ Anthony Kouri
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    10/31/2021 12:00:00 AM | Google
  • ★★★★★ Brian Rakestraw
    I worked with Greg Miller to price and place a factory order for a new 2022 BMW X3 mid September. The communication was all done from home by email. It worked perfectly. My car arrived in about a month. It was an easy process--you just have to know what you want. Once delivered,, I picked up my car, got some training and drove away i | Read Full Review
    10/31/2021 12:00:00 AM | Google
  • ★★★★★ Jeff Johnson
    Great service. Extremely fast. Great staff! | Read Full Review
    10/31/2021 12:00:00 AM | Google
  • ★★★★★ United Trading Group LLC
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    10/30/2021 12:00:00 AM | Google
  • ★★★★★ Calvin Moy
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    10/29/2021 12:00:00 AM | Google
  • ★★★★★ Jason Adams
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    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Lynn McElaney
    I wanted to have my BMW 428I convertible serviced locally. Based on reviews I chose Natalie for my advisor and had an oil/filter service. I met Drew on entering the dealership and he was so pleasant and we chatted about the area we were originally from. Natalie who is a long time employee was a joy to work with. She was professio | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Michelle Crocco
    My experience with the Collision Center was excellent! I received quick responses to my phone calls and emails, and they worked with my car insurance efficiently. My car was repaired in less time than was originally quoted. And the check out procedure was seamless. | Read Full Review
    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Kelsey Henneberg
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    10/28/2021 12:00:00 AM | Google
  • ★★★★★ Mike Barch
    Excellent service department. I have an 8 year old Boxter and they did not try to “upsell” me on service I don’t need. They just fixed any items I asked about and recalls. All wore masks and were courteous. | Read Full Review
    10/27/2021 12:00:00 AM | Google
  • ★★★★★ Scott Allan
    After searching for a specific lightly used vehicle, I found what I wanted at Bert Smith. I would have preferred buying from a dealer closer to Oregon (where I live) but I went ahead with the purchase given the fair price and mileage/options matching what I was looking for. The transaction was done remotely. The dealer did everything | Read Full Review
    10/27/2021 12:00:00 AM | Google
  • ★★★★★ Ignacio Duarte
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    10/27/2021 12:00:00 AM | Google
  • ★★★★★ Tonys Garage Inc.
    Natalie S is the best!! Know what she is talking about always goes above and beyond for her clients!! I wouldn’t want anyone else to be my advisor. Thank you for all you do ?? | Read Full Review
    10/26/2021 12:00:00 AM | Google
  • ★★★★★ Ryan Diiorio
    BUYER BEWARE!!! Wow owned my pre owned Alfa for now 7 Months. I have paint failure that Alfa Romeo determine was from an accident. Also got an alignment completed at Tires Plus. They said the passenger rear tire was not able to calibrate, due to evidence of a past accident. Oddly my Carfax was clean so that’s interesting. I called G | Read Full Review
    10/26/2021 12:00:00 AM | Google
  • ★★★★★ Angela Schoen
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    10/25/2021 12:00:00 AM | Google
  • ★★★★★ Kitty
    I was looking for new car, probably during one of the worst times because of the chip shortage and lack of cars, but found exactly what I was looking for here at Bert Smith BMW. Greg Miller took my call to let me know the car was still available so I drove up from Sarasota to meet with him. He was wonderful to work with and showed me | Read Full Review
    10/23/2021 12:00:00 AM | Google
  • ★★★★★ john Fernicola
    The service department is Awesome. Bill and his staff go beyond to get the job done. | Read Full Review
    10/23/2021 12:00:00 AM | Google
  • ★★★★★ Barry Blacker
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    10/23/2021 12:00:00 AM | Google
  • ★★★★★ Tim Meier
    I don't remember this place but I think there's a guy named Mike there he's great guy look him up they ain't got no cars there | Read Full Review
    10/22/2021 12:00:00 AM | Google
  • ★★★★★ Dana Balionis
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    10/22/2021 12:00:00 AM | Google
  • ★★★★★ William Haynes
    Overall experience was excellent! Mirnes my service associate was knowledgeable and went above and beyond! | Read Full Review
    10/20/2021 12:00:00 AM | Google
  • ★★★★★ Michael Tolk
    Outstanding sales and service! I would recommend to anyone who wants to purchase a quality vehicle with competitive pricing. | Read Full Review
    10/19/2021 12:00:00 AM | Google
  • ★★★★★ Dayna Bates
    I almost exclusively take my car for service to BMW. I have had experience with several other BMW centers (2 in North Carolina) and Bert Smith is always the best. Drew helped me this time and was great to work with. Right now, people need to have a little patience because they are busy and (I think maybe) understaffed but they wer | Read Full Review
    10/19/2021 12:00:00 AM | Google
  • ★★★★★ Henry Toledo
    Nice people, but we regret buying our X3 e plugin. From the moment we purchased the car it squeaked every time we break. We have taken it back to Bert Smith twice and they still cannot find the solution. According to the service manager (nice guy) all X3 sport plugins squeak until the car is driven numerous miles. I am not convin | Read Full Review
    10/16/2021 12:00:00 AM | Google
  • ★★★★★ Tony Menendez
    I have several BMW dealerships closer to my home/work Than Bert Smith BMW, but Bert Smith consistently reminds me I made the right choice by traveling to St Pete for the excellent service and sales staff. A personal THANK YOU to Mirnes, my M service representative who has always taken excellent care of me! Thank You! | Read Full Review
    10/15/2021 12:00:00 AM | Google
  • ★★★★★ Robert Bruno
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    10/15/2021 12:00:00 AM | Google
  • ★★★★★ Diana Tardif
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    10/15/2021 12:00:00 AM | Google
  • ★★★★★ Miss BG
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    10/14/2021 12:00:00 AM | Google
  • ★★★★★ taylor contat
    Drew was extremely helpful today- went above and beyond for me today. Great customer service. Very pleased with all staff | Read Full Review
    10/13/2021 12:00:00 AM | Google
  • ★★★★★ Nazeeh Sorsok
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    10/12/2021 12:00:00 AM | Google
  • ★★★★★ Todd Swift (Stached Knowledge)
    Dealer was fantastic to work with, especially James Stein and the Financing team. My wife and I have peace of mind with a CPO warranty on our gently pre owned Cayenne and love the car and all the comforts that it offered. This is our second Porsche and would highly recommend this dealer if you are looking for one new or used. | Read Full Review
    10/11/2021 12:00:00 AM | Google
  • ★★★★★ J Derush
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    10/9/2021 12:00:00 AM | Google
  • ★★★★★ jorge luis reyes cruz
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    10/8/2021 12:00:00 AM | Google
  • ★★★★★ Kevin Courtemanche
    Every time I call to speak to a service advisor, I get their voicemail. After leaving several voicemails, I never get a call back. I have been trying to get in touch with them for weeks. | Read Full Review
    10/8/2021 12:00:00 AM | Google
  • ★★★★★ Jim Ferrari
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    10/5/2021 12:00:00 AM | Google
  • ★★★★★ Roy “Captain Marvel” Thomas
    Always get great cars at a great price here. No one can touch them. | Read Full Review
    10/2/2021 12:00:00 AM | Google
  • ★★★★★ Marc Tolley
    Bert Smith BMW Sales and Service took care of me and my X3 very well. | Read Full Review
    10/2/2021 12:00:00 AM | Google
  • ★★★★★ Ashok Shenoy
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    10/2/2021 12:00:00 AM | Google
  • ★★★★★ Lisa C
    Mo and Jeremy did a great job taking care of me. Highly recommend! | Read Full Review
    10/2/2021 12:00:00 AM | Google
  • ★★★★★ Linda Crismond
    Good service as usual although it did take two and a half weeks. | Read Full Review
    10/2/2021 12:00:00 AM | Google
  • ★★★★★ Christian Antos
    Drew at Bert Smith did a fantastic job taking care of me with this visit - it was a complicated situation with many moving parts and hands involved, but he handled it all with a great attitude and made me feel welcomed. I will for sure come back anytime I need help with my 4 series, as I know they put great service first! | Read Full Review
    9/30/2021 12:00:00 AM | Google
  • ★★★★★ Nance Young
    As always, Natalie Swain’s service level is stupendous | Read Full Review
    9/29/2021 12:00:00 AM | Google
  • ★★★★★ Melissandra James
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    9/29/2021 12:00:00 AM | Google
  • ★★★★★ Karen Gomez
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    9/28/2021 12:00:00 AM | Google
  • ★★★★★ Melissandra James
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    9/28/2021 12:00:00 AM | Google
  • ★★★★★ johnathan halcomb
    Worst customer service ever!! To make things worse the service advisor asked me to just delete any survey as it would affect his pay. You should be payed what’s deserved. I would give this place zero stars if I could. Tried to give them one more chance, however they blew it again. Took my car for a second opinion and was quoted half | Read Full Review
    9/28/2021 12:00:00 AM | Google
  • ★★★★★ Jeffrey Thomas
    Dear Sir, I am writing to you to express my appreciation for the excellent customer service that Mirnes Cukojevic gave me during my visit to Bert Smith BMW We had our BMW M4 that we purchased with you and had it towed to your place. We had a lot of trouble getting our insurance to stop by and take photos of the damage. Mirnes was | Read Full Review
    9/27/2021 12:00:00 AM | Google
  • ★★★★★ Larry Richardson
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    9/27/2021 12:00:00 AM | Google
  • ★★★★★ dustin hart
    Quick service, fair priced, and the best... excellent communication! | Read Full Review
    9/26/2021 12:00:00 AM | Google
  • ★★★★★ David Fath
    I brought the Macan S in for 20,000mi service at 8:30am on a Friday, given a comparable loaner, and was told they’d probably have my car ready some time next week. I told them I was traveling for a week and was about to put 1500mi on either their vehicle or mine. My vehicle also had a malfunctioning right side marker. They called me | Read Full Review
    9/25/2021 12:00:00 AM | Google
  • ★★★★★ YOYO Fun
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    9/22/2021 12:00:00 AM | Google
  • ★★★★★ Angeleah Halaby
    Michael Ford went above and beyond to make this happen. Had to order my new X6 as none were available. He made it as painless as possible. This is my second BMW from Bert Smith. There will be another! | Read Full Review
    9/20/2021 12:00:00 AM | Google
  • ★★★★★ Krzysztof Filipczyk
    Nice people!! Good service!!! Thanks!!!! | Read Full Review
    9/19/2021 12:00:00 AM | Google
  • ★★★★★ Gaet Tyranski
    They fixed the issue with my AC and replaced a couple parts under recall warranty I didn’t know about. Mark was proactive. I even got a bag of goodies. Unfortunately with Covid, they did not have any loaners. Did get a courtesy drive though. | Read Full Review
    9/17/2021 12:00:00 AM | Google
  • ★★★★★ Tasha Johnson
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    9/17/2021 12:00:00 AM | Google
  • ★★★★★ tammi beason
    Editing my review. Had a prompt and timely response call from Mark. It was a very easy situation to resolve. Mark was understanding of my consumer perspective. This VERY disheartening. I purchased a 2018 BMW X6 from this dealership almost a month ago. I LOVE the vehicle. Took it for a test drive and fell in love with it even more. W | Read Full Review
    9/17/2021 12:00:00 AM | Google
  • ★★★★★ Zuela Varonne
    Refused to fix a broken part on a 1 year old vehicle because they feel I got "too good of a deal" on the sales price. "We've done all we can do" over a $45 part. I'm sorry I negotiated well. | Read Full Review
    9/17/2021 12:00:00 AM | Google
  • ★★★★★ Warren Bond
    A+ in service and staff. Can't go wrong here, and he'll your in a BMW! | Read Full Review
    9/15/2021 12:00:00 AM | Google
  • ★★★★★ tammi beason
    This VERY disheartening. I purchased a 2018 BMW X6 from this dealership almost a month ago. I LOVE the vehicle. Took it for a test drive and fell in love with it even more. When I was ready to leave and they brought the vehicle back around I noticed it was not clean. I wanted to get back to Atlanta so I expressed my disappointment wi | Read Full Review
    9/15/2021 12:00:00 AM | Google
  • ★★★★★ Pamela Brooks
    I have a lease vehicle and recently had to purchase new tires. My tires did not even have 20,000 miles on them they were Goodyear tires that come with a 50,000 mile warranty and I had was forced into replacing them according to the service department at Bert Smith. If I had gone over mile lease miles I would understand my needing to | Read Full Review
    9/15/2021 12:00:00 AM | Google
  • ★★★★★ barcelonista x100pre
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    9/14/2021 12:00:00 AM | Google
  • ★★★★★ Xiomara Spadafora
    As I dread sitting in a showroom from hours and dealing with the "let me ask my manager" sales routine, I was very pleased with the service that Alex Moukaled provided over the phone and text message. I drove from Jacksonville to St Pete because the local dealers didn't want my business. I purchased a 2019 528i with less than 20,000 | Read Full Review
    9/11/2021 12:00:00 AM | Google
  • ★★★★★ Jacob Johnson
    Shawn took amazing care of us and just a all around great experience, called the dealership at 7:50 am the receptionist said she would have a salesman call at 9 am when they come in. And exactly at 9 am Shawn called and went over a few details on the vehicle we wanted. He had everything worked out in short time, did everything over t | Read Full Review
    9/11/2021 12:00:00 AM | Google
  • ★★★★★ Warren Wilson
    Drew, did a wonderful job of keeping me informed and up to date with all repairs. he was professional and courteous and also made sure I had transportation while my car was being serviced. Drew went above and beyond to make my experience a great one. Thanks so much!! | Read Full Review
    9/8/2021 12:00:00 AM | Google
  • ★★★★★ Mark Grossman
    I was traveling through St. Petersburg and had a problem with a tire valve, I dropped off my car to the service department which was very busy. The service advisor said that he would be able to take care of the valve but I would have to leave my car until 5 PM. I left my car there and received a phone call at 4:30 PM saying they did | Read Full Review
    9/8/2021 12:00:00 AM | Google
  • ★★★★★ Sherry Pellerin
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    9/7/2021 12:00:00 AM | Google
  • ★★★★★ Lora V
    GREAT TEAM! Good customer service! | Read Full Review
    9/6/2021 12:00:00 AM | Google
  • ★★★★★ Billy Daher
    Worst experience I’ve ever had with a car dealership. My pregnant wife’s car has been in the shop for 3 weeks now. She never gets called for an update. We have to continue calling to get updates. At one point the service advisor drew avoided our calls all together and didn’t hear anything for a week. I finally got a hold of drew afte | Read Full Review
    9/6/2021 12:00:00 AM | Google
  • ★★★★★ george serrano
    Keith Sanders and Steve Phillips made my purchasing experience a pleasure. They're both refreshingly transparent. They made it worth my while to travel from Sarasota to St Pete to purchase my new BMW850 | Read Full Review
    9/5/2021 12:00:00 AM | Google
  • ★★★★★ John Ryan
    Marc Youngsma provides professional and friendly service! | Read Full Review
    9/3/2021 12:00:00 AM | Google
  • ★★★★★ John Festa
    This was an out of state purchase (500 miles away) on a classic older BMW. Bert Smith BMW, handled it magnificently. My sales Rep was attentive over the phone, even on his day off and followed up on every question or action. It is always tricky buying an older classic, but the folks here were straight with information, answers and a | Read Full Review
    9/2/2021 12:00:00 AM | Google
  • ★★★★★ Henry Borrego
    I bought my second X3 (2020 -wife & 2022 for myself) from Bert Smith BMW. Our salesman was Roger Pederson in both transactions. He was fantastic and extremely helpful, particularly when it came to building and ordering my 2022. Both Roger and Steve Phillips-Sales Mgr. were great to deal with. They were very accommodating in both tra | Read Full Review
    9/2/2021 12:00:00 AM | Google
  • ★★★★★ Sky Lo
    Service was great. Drew Petzoldt and the front office staff were awesome and very helpful. | Read Full Review
    9/1/2021 12:00:00 AM | Google
  • ★★★★★ Alanna Phillips
    Great customer service. | Read Full Review
    9/1/2021 12:00:00 AM | Google
  • ★★★★★ Frederick Krasne
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    9/1/2021 12:00:00 AM | Google
  • ★★★★★ Chip Kazmier
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    8/31/2021 12:00:00 AM | Google
  • ★★★★★ Rob McGuire, Realtor
    Great job. Thanks Service Advisor Mirnes Cukojevic. | Read Full Review
    8/31/2021 12:00:00 AM | Google
  • ★★★★★ eric wallingsford
    Corey was amazing to deal with. I would highly recommend him if you are buying a new or used car. I have bought a couple of cars from them. They have been a pleasure to deal with. | Read Full Review
    8/31/2021 12:00:00 AM | Google
  • ★★★★★ Nunya Business (Porgie)
    Awesome and smooth experience! Left an inquiry on a vehicle and from the call received from Keith at Bert's until we drove off with the car...all in under 3 hrs and went extremely smooth!! We love the BMW hats too Keith!! | Read Full Review
    8/31/2021 12:00:00 AM | Google
  • ★★★★★ Ali Moukalled
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    8/28/2021 12:00:00 AM | Google
  • ★★★★★ Thuy Vazquez
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    8/27/2021 12:00:00 AM | Google
  • ★★★★★ Angelina Avila
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    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Bruce Sullivan
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    8/26/2021 12:00:00 AM | Google
  • ★★★★★ Carol Pacheco
    People at this dealership were very helpful at the sale of my vehicle. Very nice group of people! Would highly recommend this dealership for the purchase of your next car! | Read Full Review
    8/25/2021 12:00:00 AM | Google
  • ★★★★★ Bobby Brooks
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    8/25/2021 12:00:00 AM | Google
  • ★★★★★ Vivi wenzel
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    8/25/2021 12:00:00 AM | Google
  • ★★★★★ Patrick Crisler
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    8/23/2021 12:00:00 AM | Google
  • ★★★★★ Irina Roth
    Just bought my first BMW from this dealership. Michael Ford was amazing! I don’t know about other reviews, but I had a great experience and I’m beyond happy with the entire process. Thank you, Michael! | Read Full Review
    8/22/2021 12:00:00 AM | Google
  • ★★★★★ Robert Bruno
    Mirnes Cukojevick was in charge of servicing my 750 he did everything he could to make my service experience as smooth as possible! Thank you Mirnes | Read Full Review
    8/20/2021 12:00:00 AM | Google
  • ★★★★★ Rhonda Cowsill
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    8/20/2021 12:00:00 AM | Google
  • ★★★★★ alberto figueroa
    Excellent care and great staff!!! | Read Full Review
    8/20/2021 12:00:00 AM | Google
  • ★★★★★ Elizabeth Damkoehler
    Drew was very knowledgeable and helpful | Read Full Review
    8/19/2021 12:00:00 AM | Google
  • ★★★★★ Patricia Frank
    Have worked with Bill Smith and his team at Burt Smith for 15 years. Dependable, professional and hard working. Shout out to Mo for herding cats and getting the parts from Germany to get my car repaired. Nice shiney new toys on this lot too….. | Read Full Review
    8/18/2021 12:00:00 AM | Google
  • ★★★★★ J Pablo Baker
    Porsche Service and Part department....fotget 'bout 'em they shouldn't have one. | Read Full Review
    8/18/2021 12:00:00 AM | Google
  • ★★★★★ Thanh Doan
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    8/17/2021 12:00:00 AM | Google
  • ★★★★★ Carmen Jenkins
    good customer service for my car repairs.I was expecting the worst turned out well only minor issues. | Read Full Review
    8/17/2021 12:00:00 AM | Google
  • ★★★★★ Susan Bosch
    The service was outstanding. They were very helpful and did everything they could to get me in the car I wanted. I got a great rate and financing through BMW finance. I will definitely go back in the future to upgrade. I highly recommend Bert smith. I absolutely love my BMW X1! | Read Full Review
    8/16/2021 12:00:00 AM | Google
  • ★★★★★ Terie Stephens
    My husband and I buy all of our cars at Bert Smith. The Bert to Smith Auto Group understands how to value a client's time and understands honesty and respect. So if you're looking for a dealership that is going to take care of your needs for your next vehicle the Bert Smith Auto group is the place to buy. | Read Full Review
    8/13/2021 12:00:00 AM | Google
  • ★★★★★ Glenn Warr
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    8/13/2021 12:00:00 AM | Google
  • ★★★★★ Terie Stephens
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    8/13/2021 12:00:00 AM | Google
  • ★★★★★ walter griffith
    Very professional staff, with timely communication, and I was provided information about repair time frame of car regarding my schedule and budget. Very happy with the overall experience and I will definitely be back. | Read Full Review
    8/13/2021 12:00:00 AM | Google
  • ★★★★★ Emily Gaston
    We have been buying our cars from Bert Smith for 7 years now. We will not go anywhere else to buy and service our cars and we live an hour away from the dealership. Rhett in Porsche sales is great. Very patient, welcoming, easy to get a hold of, and friendly. The service team is awesome, Mo does a great job of getting us in and out f | Read Full Review
    8/11/2021 12:00:00 AM | Google
  • ★★★★★ Walter Irving
    Personable and experienced Everyone is experience and personable! | Read Full Review
    8/11/2021 12:00:00 AM | Google
  • ★★★★★ Anthony Lyons
    Another terrific experience in the Bert Smith BMW service department. Exceptional!!! | Read Full Review
    8/11/2021 12:00:00 AM | Google
  • ★★★★★ Bryan Alan Manly #1 Gulf Beaches Real Estate Agent
    I'm very impressed with this dealership and especially the sales associate Corey Biller, what a true professional. He took the time to listen to all of my wants and needs when it came to purchasing a new vehicle | Read Full Review
    8/10/2021 12:00:00 AM | Google
  • ★★★★★ Kurt Stonesifer
    Bert Smith Automotive has provided exemplary customer service to me and my family. The sales department and in particular Mike O'Donnell have worked to find the right car at the right price. I would strongly recommend you contact them for your next automobile purchase or lease. | Read Full Review
    8/10/2021 12:00:00 AM | Google
  • ★★★★★ Andrew Rackstein
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    8/10/2021 12:00:00 AM | Google
  • ★★★★★ Chris
    Porsche service dept. NEVER answers their phone and they take a couple of days to finally return the call, if at all. In person, the service people don't even look up and at least say that they will be with you soon or acknowledge your presence. The last two times I attempted to make an appointment I had already had my car serviced | Read Full Review
    8/10/2021 12:00:00 AM | Google
  • ★★★★★ John Young
    I had a very good experience once again working with Keith Sanders. He was very helpful in obtaining for me my choice of a 2021 240i convertible. Keith was able to lead me through the process of finalizing the technical specifications and pricing entirely over the phone. When I came to pick up the car everything was ready to go. | Read Full Review
    8/9/2021 12:00:00 AM | Google
  • ★★★★★ Kay
    I am genuinely tired of the incompetence. Bert Smith damaged my vehicle months ago and the operation director, David Reiff, advised Michael Kennedy will cover the costs for the repairs at the shop of my choosing. I contacted the service manager, Michael Kennedy, for payment per David and Michael has not provided the necessary paymen | Read Full Review
    8/9/2021 12:00:00 AM | Google
  • ★★★★★ Kimberlee Van Damme
    Worst experience ever. I cannot wait to trade my car in for another brand. This dealership let my car sit TWO WEEKS (this time, among many other visits!!) just to hook up the computer to figure out what I’d been complaining about since I first brought it in. Instead, they continued to act like it was operator error and kept returning | Read Full Review
    8/8/2021 12:00:00 AM | Google
  • ★★★★★ Steve Owen
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    8/7/2021 12:00:00 AM | Google
  • ★★★★★ Angela Ritchie
    The staff were very kind and courteous especially Matt Cerro. He was so helpful and made the process very easy for me. | Read Full Review
    8/6/2021 12:00:00 AM | Google
  • ★★★★★ Vince Hafeli
    Sales staff as a team was great working with me both over the phone and in person. The experience was enjoyable. | Read Full Review
    8/5/2021 12:00:00 AM | Google
  • ★★★★★ Shelby Chatigny
    I unexpectedly got a flat tire on the way to the gym, luckily bmw wasn’t far away. I was able to drive on my run flat tire to BMW. I completely understand how busy BMW can get, yesterday was my ONLY day off to run errands so I told my service guy Drew that I really needed a loaner to get my errands done. In a matter of minutes I was | Read Full Review
    8/5/2021 12:00:00 AM | Google
  • ★★★★★ Emma Jarrod
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    8/5/2021 12:00:00 AM | Google
  • ★★★★★ Jays Phone
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    8/5/2021 12:00:00 AM | Google
  • ★★★★★ James Amarosa
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    8/3/2021 12:00:00 AM | Google
  • ★★★★★ Forreign Musik
    Great place, appreciate all the work those guys put in. Thanks again. | Read Full Review
    8/3/2021 12:00:00 AM | Google
  • ★★★★★ Lon Othouse
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    8/3/2021 12:00:00 AM | Google
  • ★★★★★ james lynch
    Professional and knowledgeable staff. | Read Full Review
    8/3/2021 12:00:00 AM | Google
  • ★★★★★ Rafael Cardenas
    Great service people. | Read Full Review
    8/3/2021 12:00:00 AM | Google
  • ★★★★★ Arthur Zigman
    I always get very good service, but I have to say that their body shop did an amazing job when My Macan was brought there for significant front end damage, They worked well with my insurance company and when done, the car was like brand new. | Read Full Review
    8/2/2021 12:00:00 AM | Google
  • ★★★★★ daniel davis
    Outstanding dealership! Everyone goes out of their way to be helpful. They provide outstanding service that’s efficient and doesn’t waste your time. I highly recommend. | Read Full Review
    8/2/2021 12:00:00 AM | Google
  • ★★★★★ Heather Foster
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    8/1/2021 12:00:00 AM | Google
  • ★★★★★ Andrew C.
    Great experience purchasing a car. Rhett G. was fantastic from the time we ordered until delivery and paperwork. Looking forward to experiencing their service for many years to come. | Read Full Review
    8/1/2021 12:00:00 AM | Google
  • ★★★★★ Ron Thompkins
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    8/1/2021 12:00:00 AM | Google
  • ★★★★★ Ruben
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    8/1/2021 12:00:00 AM | Google
  • ★★★★★ Nader I. Fackih
    I went there for a service they took great care of me and my car. Special thanks and appreciation to the Service Advisor Mirnes Cukojevic and Client Advisor Matthew J. Cerro . They did a good job. Keep it up guys | Read Full Review
    7/30/2021 12:00:00 AM | Google
  • ★★★★★ Robert Grocher
    Drew was an excellent Service Writer. He cares about the customer and goes above and beyond for them | Read Full Review
    7/30/2021 12:00:00 AM | Google
  • ★★★★★ Jenique Lee
    | Read Full Review
    7/30/2021 12:00:00 AM | Google
  • ★★★★★ Pete Mestuka
    Bert Smith BMW in St. Petersburg has to be the most professional and efficient dealership I have ever been associated with. Their service department is incomparable. Not only are they courteous, professional and efficient, they go above and beyond what I expected. While my vehicle was being serviced,the dealership also provided me wi | Read Full Review
    7/30/2021 12:00:00 AM | Google
  • ★★★★★ Lou Lipari
    Great sales experience, Cameron Brown was excellent and I highly recommend him! Exceeded expectations!!! | Read Full Review
    7/29/2021 12:00:00 AM | Google
  • ★★★★★ navid rohani
    Friendly staff with no pressure whatsoever if you are looking for new car Bert Smith is the place look no further. | Read Full Review
    7/28/2021 12:00:00 AM | Google
  • ★★★★★ Howard Kusnick
    Good service dept. | Read Full Review
    7/20/2021 12:00:00 AM | Google
  • ★★★★★ Howard Kusnick
    Courteous | Read Full Review
    7/20/2021 12:00:00 AM | Google
  • ★★★★★ Jules H.
    | Read Full Review
    7/19/2021 12:00:00 AM | Google
  • ★★★★★ Nathan Moore
    The service department is fantastic. A recent visit was one of the few dealer service experiences I've had where things went as well as they possibly could, and I highly recommend this shop. I scheduled an appointment online for a recall service - I was in and out of the service desk in five minutes to drop my car off and leave with | Read Full Review
    7/17/2021 12:00:00 AM | Google
  • ★★★★★ Laurens van Uffelen
    Michael Kennedy, please call me asap Bert Smith BMW did an expensive "repair" on our BMW X5 35d less than a year ago. The part failed and when we brought the car into the dealership to be repaired, it turns out the service tech that did the repair damaged a bolt from the EGR to the Exhaust manifold. We are currently now in Atlanta | Read Full Review
    7/16/2021 12:00:00 AM | Google
  • ★★★★★ Giovanni Baula
    Mirnes is a phenomenal service manager. He went out of his way by ordering parts from BMW Germany to assure that my 2020 BMW X7 will be fixed according to my expectations . While waiting for the parts to come in, he has kept me informed via text - I call that a true personalized service. Keep up your strong work | Read Full Review
    7/12/2021 12:00:00 AM | Google
  • ★★★★★ Emily Reed
    Eon was amazing | Read Full Review
    7/10/2021 12:00:00 AM | Google
  • ★★★★★ Theresa Cormier
    I needed radio replaced. They had to order & told me they would call when it came in. I had service done after ordering & I asked about radio & service says parts is at lunch & that they would leave message to call me. Never got phone call. So I call parts & lady was extremely rude! Tells me I should've known it would come in next da | Read Full Review
    7/10/2021 12:00:00 AM | Google
  • ★★★★★ Matt
    Markus was great from start to finish. Was there to answer any questions I had after the first time I came in. Great guy, great place, great experience! | Read Full Review
    7/9/2021 12:00:00 AM | Google
  • ★★★★★ Emily Reed
    | Read Full Review
    7/8/2021 12:00:00 AM | Google
  • ★★★★★ Lisa A
    Service Rep always takes good care of me and my X3 | Read Full Review
    7/7/2021 12:00:00 AM | Google
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