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Volkswagen of Ocala

★★★★★(136)read reviews

5135 SW College Road, Ocala, FL 34474

(352) 877-3783 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Alba McKenzie
Great service wonderful customer serv Wonderful customer service, especially Carlos Hernandez | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Robert Roberts
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4/11/2026 12:00:00 AM | Google
★★★★★ Brianna Woerner
miguel made my first time buying a car such an easy process and good experience. he spent an ample amount of time to make sure i got exactly what i wanted and could afford. he is very knowledgeable and also very caring of his customers. he has stayed in contact with me ever since and has been so helpful since day one. | Read Full Review
4/6/2026 12:00:00 AM | Google
★★★★★ Joe Delgado
Great place everyone was helpful and Carlos was awesome in getting my vehicle | Read Full Review
4/5/2026 12:00:00 AM | Google
★★★★★ Qadir Zamdin
Miguel and Carlos at the dealership excellent customer services willing to work with and spend prompt time to make sure you pick the correct vehicle that works me and my family | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Smiling Beauty
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4/2/2026 12:00:00 AM | Google
★★★★★ emanuel tortorici
Miguel is hands down one of the best. Him and Kevin at bmw are my guys. Thank you again | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Tyler Moore
TJ is fantastic to work with - i used to work in the industry, and he was as transparent as they come. I would highly recommend this dealership as someone who knows the ins and outs of the car biz. | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ hrutana
Everyone is so helpful, they really work hard to make you happy with everything! | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ David Cypcar
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3/24/2026 12:00:00 AM | Google
★★★★★ Peter Pucino
Everyone was very helpful and knowledgeable. As a result, I got a great deal | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Kathi Gonzalez
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3/17/2026 12:00:00 AM | Google
★★★★★ Blake Bouncy
We had an excellent experience when we purchased a new Jetta with Fernando of VW of Ocala. He’s fair, a good negotiator, patient, low pressure and he listened to what we really wanted from a new car. He even took the time to show us the VW bus when we asked if we could see it just for fun. We would definitely recommend him if you’re | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ Gloria Robeson
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3/11/2026 12:00:00 AM | Google
★★★★★ James Shelton
Bought a Corvette from these guys 2 months ago had nothing but problems out of it. They definitely didn't do a good job inspecting this car. TJ and the staff are very difficult to get in touch with. I have emailed them with no responses. My tag has expired almost a month ago they still have not sent my paperwork for the tag. Definite | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Sandy Cravens
Miquel @ VW helped me with the purchase of my car. He is very personable and knowledgeable. He kept in contact with me until the purchase was finalized. I highly recommend VW and Miquel! | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Kyle Stepp
I recently purchased a used Suburban from this dealership. The Carfax report indicated that all fluids and filters — including the transmission — had been changed prior to sale. During the test drive, I noticed a noise that sounded like it was coming from the drivetrain. I brought it to their attention, and they told me there was a s | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Matthew Rainey
Miguel Ramirez made my Jetta purchase one of the easiest automotive transactions I’ve ever had. He was friendly, straightforward and transparent with the process. He listened to what I was looking for and got it done in a little over two hours. Would recommend him to anyone! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Raffaella Calmont
We had an extremely disappointing experience at this dealership. We were given specific numbers over text that we practically agreed to before making the trip. Based on those agreed terms, we drove over an hour and a half at night with two children — including a newborn — to finalize the deal. When we arrived, we were told the deal | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ SUNNY Doane
Don't waste your time.They will tell you whatever you they want to get you through their doors.Because I gave them a price and what I was looking for and they still had me come in and then said that I was lying and that they never knew that my price range was what it was don't waste your time going here , that's all it is even for yo | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Gloria Mcleod
My experience was extremely great. He knows about cars. Example I have my car for over an year now, and he was the first person to fix my phone and GPS. I am very appreciative of his excellent work. Keep up the good work. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ George Cordero
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2/25/2026 12:00:00 AM | Google
★★★★★ Dana Jackson
Great visit. Miguel answered a lot of questions we had | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Braxton D
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2/23/2026 12:00:00 AM | Google
★★★★★ ???
The sales Miguel is a very guy, helps the deal go very smoothly | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Gynn Dickerson
We bought a 2021 Ford Explorer from them. We dealt with Anthony, Carlos and Raymond all of the are awesome! Excellent service and they try their best to help in any way. I would recommend this dealership to anyone looking for an honest dealership. Thank you all | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ 1987 GNX
Great place for your next vehicle. Contact Carlos Hernandez for any information regarding your new lease or your next purchase. | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Elvin Bonilla
Excelente | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Chris Ward
Easy , hassle free experience. Miguel was honest and helpful every turn of the way, he made the whole thing an enjoyable experience. | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Eric Michael
Went to get it serviced today and Ricky was our service adviser. Great experience. I have also gone to the Port Richey location and their VW services are also good. Nice job by the Ocala branch today! | Read Full Review
2/9/2026 12:00:00 AM | Google
★★★★★ Danielle Theodorides
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2/9/2026 12:00:00 AM | Google
★★★★★ reraroo
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2/9/2026 12:00:00 AM | Google
★★★★★ Robert Riggs
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2/9/2026 12:00:00 AM | Google
★★★★★ Clarene Benton
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2/9/2026 12:00:00 AM | Google
★★★★★ Brandy Raynor
We had such a great experience with David Peralta at Volkswagen Ocala! From the start, he was friendly, welcoming, and never pushy. David really listened to what we were looking for and worked hard to get us a deal we felt great about! He was patient, honest, and easy to talk to, which made the whole car-buying process way less stre | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Emmanuel Monti
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2/2/2026 12:00:00 AM | Google
★★★★★ Tammy LeBlanc
Amazing experience and beautiful dealership! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Jeremy Noegel
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2/2/2026 12:00:00 AM | Google
★★★★★ N Silkyn
Great service. Fez was able to accommodate me in an emergency. I had a slashed tire on my new Atlas. He provided updates and got be back on the road with a new tire within a short period on time. Thank you! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Linda Peavy
Salesman Brendan was very helpful and Lauro Is very knowledge concerning the cars functioning and computer | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Dennis Miller
The whole team was great! Salesman was Chris Hudson and the Finance Guru was Cedric. Both went above and beyond to make our deal work! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Maxiii Gutiii
I had previously put 1?? but it changed my review because they contacted me apologizing for what was caused it all was a misunderstanding, thank you for contacting me ?? | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Renee Ziegler
I recently bought a 2025 Tiguan from VW of Ocala. From the first interaction everyone I worked with was knowledgeable, polite, accommodating and very nice! I started working with Fabio and Chris. I had some challenges with my negative equity in my trade, however they worked very hard to make the numbers work! When my husband and I ca | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Joann Heim
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2/2/2026 12:00:00 AM | Google
★★★★★ Christina Rossi-Bennett
Carlos is an exceptional salesman who never pushes but always provides a variety of options to suit your needs. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Kylee L
After an awful experience with Gunther Volkswagen of Clermont, who have a highly sexist and aggressive sales Manager named Josh.. I found this dealership to be a breath of fresh air. Miguel and the team were able to get me the price I wanted, without any hesitation. They made everything so easy, even working with me via phone because | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Bharat Kalakata
| Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Greg Vandervorste
Great people to work with | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Donna Gorgone
| Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ David Gavin
This dealer charges huge doc fees and tag & title fees so they can advertise a lower sticker price. I would shop around elsewhere for a better out the door price when buying. The staff and facility are nice. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Mike Gaudig
This place kills me I sent my odometer reading on 14 December because I traded a car away and I want to get my gap money back No response no communication You try to do everything you can do right and they still ignore you | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Casey Rain
Seriously shady business practices. I was interested in an Atlas here but not 100% sure just yet. I left to think about it and then their sales manager would not stop hounding me. After confronting him, he took absolutely no accountability and tried to blame it on his employees instead. I feel bad for anyone who works here having to | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Katie Buongiorno
NEVER LETTING THESE PEOPLE TOUCH MY CAR EVER AGAIN!!!! Took the car in for a full look over. The previous time we were in they mentioned the tire needing to be replaced. This time miraculously it doesn't need anything with the tires. We even asked them to check and they assured us that all tires were fine and functional. This morning | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ viviane irizarry
Muy buena experience | Read Full Review
1/9/2026 12:00:00 AM | Google
★★★★★ Leonardo Mendez
Carlos is great ! Highly recommend | Read Full Review
1/9/2026 12:00:00 AM | Google
★★★★★ William Colina
Highly recommend Isaiah, top notch service! | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Gwen Lowery
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1/2/2026 12:00:00 AM | Google
★★★★★ Aldo Perez
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1/2/2026 12:00:00 AM | Google
★★★★★ Christina Garni
Carlos was incredible to work with. So gracious and knowledgeable and thorough! We love our new used Tiguan! | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Pamela DuBois
It was GREAT!!!!!!!! | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ BestTreeService InMarionCounty
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1/2/2026 12:00:00 AM | Google
★★★★★ Mark Chapman
Our truck picked Thanksgiving to beak down, and lucky for us it happened at the Ocala exit. Long story short, replacing was a better option than repairing. A quick search found the perfect used truck at Volkswagen of Ocala. We were greeted by Isaiah upon arrival and by the afternoon were proud owners of an excellent certified used | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Andres Garces
Great service. Carlos Hernández was patient and told me all the benefits of the car, financing and answered all my questions very kindly. Thanks VW Ocala | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Yomar Viera
Great experience Christian the salesperson is great ?? he gave me the best service, recommended 100% | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Jim Thomas
David the salesman was great to deal with. Very professional dealer. Everything went awesome | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Matt Miller
Very happy with my experience here. In 40 years of dealing with dealerships, not once did I have a good experience with sales…until I got here. The staff, and especially David P. were easy to deal with, and they presented prices that were transparent. They have a very modern facility with streamlined processes, and great amenities | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ James Crouch
It was a good experience buying from VW of Ocala. Very professional sales force and the financial guy was extremely helpful. My only concern was the new car prep and cleanup was lacking. For the new car dealer prep fees that you pay, you should expect at least clean windows. Low air pressure in the tires and dirty windows - you can d | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Lisa Taylor
I really have no words to describe my disappointment and frustration in having my rear brakes replaced at Volkswagen of Ocala. Come to find out they literally are charging me over $300 more than what it would have cost me if I would have taken it somewhere else, but they led me to believe that I had to have it done at the dealership. | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Jacqueline Lewis
I've bought a lot of cars in my life, and my experience working with Carlos and Lauro was by far the most seamless. From the outset, I shared that I'd be test driving at least six vehicles (from different dealerships), so I needed a few days to make a decision. In the end, I narrowed it down to two options, one of which was at VW of | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Carlos Rodriguez
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12/2/2025 12:00:00 AM | Google
★★★★★ Kaylee Morales
David Peralta and Chris Hudson were amazing from start to finish!!. The ambiance in the building, the positive attitudes make the process completely worth it!. Will most definitely be referring friends and family! | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Ashley Wright
Had to replace an ABS module in a VW Jetta and it required programming so I called and set up an appointment with the dealership. I was so pleased with the quick and friendly service at Volkswagen of Ocala. They had me in and out and the price was very reasonable. Thank you Fez Fuentes for the amazing customer service! | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Jaci Goldsmith
Service - Never have had any issues so five star there when I had a VW. Sales - OMG take your business elsewhere..... I am the type of person who knows what I want, I am straight forward, this is my payment, funds down, terms, trade, credit etc. You can or cannot make this work for this car. That is it simple. Now you can say a | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Jonathan Heil
Service department cannot be trusted. First visit they told me I needed over $3,000 worth of repairs. I opted for NONE and the car was fine for 3 years. Last visit they said I needed $1,400 to fix a misfire. I declined and instead fixed it myself with a $38 cam adjuster from Amazon. Beware! | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ DJ Naughty The Blends King
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11/2/2025 12:00:00 AM | Google
★★★★★ Megan
Although we have not yet purchased a car here we had a great experience with our salesperson and we will definitely be purchasing in the future due to the kindness and professionalism! | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Darryl Green
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11/2/2025 12:00:00 AM | Google
★★★★★ John Evans
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11/2/2025 12:00:00 AM | Google
★★★★★ MattMan
Excellent and knowledgable service advisors and techs. All their services are worth the wait and well explained issues and what was completed and why. The sales team is just a courteous and friendly while not presenting the common feelings of pressure I get in other places. I've had my GTI serviced here for a year and my new ID.4 se | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Heather Caputo
Shawn Girton was awesome! Made my experience amazing, everyone in Service was fast and efficient w fixing what was wrong on my vehicle! Great job everyone at VW of Ocala! | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Aaron Munden
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11/2/2025 12:00:00 AM | Google
★★★★★ John Tucker
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11/2/2025 12:00:00 AM | Google
★★★★★ Thelonius Bowen
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11/2/2025 12:00:00 AM | Google
★★★★★ Jane Parker
Comfortable atmosphere, enjoyable experience which goes against every stereotype about buying a car. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Angelica Ibarra
Extremely disappointed with choosing VW of Ocala as my first dealership to purchase from. While everyone is friendly there, their customer service is appalling. Every single time I have an issue it requires multiple calls and VMs, which are always left unreturned or returned months later. Would not recommend to say the least, especia | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ David Schrock
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10/2/2025 12:00:00 AM | Google
★★★★★ Marcela Bejarano
Excellent | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Monica Collantes
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10/2/2025 12:00:00 AM | Google
★★★★★ Christe Mihok
Though we ultimately chose a car from a different place, the girl (Emily) that helped us with the one we were initially interested in was extreme Professional and patient from beginning to end. She updated us on the car as it had just came in and kept good contact and was very nice to deal with. | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Kelli
Great sales and financial staff. They made our transaction quick and easy. The parts department was also good to work with. Highly recommended VW of Ocala. | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Brandon Brodkin
I had an amazing experience at Volkswagen of Ocala! I recently purchased a Golf, and my salesman Tyler made the whole process smooth, stress-free, and enjoyable. He was knowledgeable, patient, and really took the time to answer all of my questions without ever making me feel pressured. Tyler listened to what I wanted, found the perfe | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Benas
We went to VW Ocala and were greeted by a gentleman named Shane. He was very professional and helpful in meeting our request and thus in the process gained new future loyal customers. 5 stars ?, A+, 10/10!!! | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Lance Scates
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10/2/2025 12:00:00 AM | Google
★★★★★ Krissy Feinberg
Chris was amazing I so love my Tiguan. Thank you so much. | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Ness Bee
Shawn Girton is absolutely amazing. I went to Volkswagen approximately 6 years ago and tried to get a vehicle. It didn't work out in my favor because of the amount of money I needed down. This time around I was prepared and to my surprise Shawn, was still there. He treated me with such respect and kindness. He understood my goal. Wi | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Lacie Akin
I’ve never had an unpleasant experience here! any time i have taken my car in i get a full run down & video of my vehicle and how much life the technicians think are left on my tires, brakes etc. i’ve mostly worked close with Fez and he is always helpful and seems to get everything ordered & completed for my vehicle quicker than expe | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ john crowl (dragon)
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10/2/2025 12:00:00 AM | Google
★★★★★ John Day
I had an excellent experience at VW Ocala. Austin, my salesperson, was very friendly, helpful, and accommodating throughout the process. The finance team was also great and worked with me to navigate an unconventional purchase. Everything was handled smoothly and professionally, and I left feeling confident and satisfied. Even though | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Jorge Morales
Extremely disappointed. Most dishonest service department ever !! We have purchased several cars at this dealer. Today, My wife a senior citizen, went just to get an oil change and tire rotation. End up with a $700 bill and didn't even rotated the tires and the car drives weird. The agent didn't tell how much it was goin to be, an | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Christine Reed
Brandon is awesome! Her never made me feel pressured and was extremely helpful. I highly recommend VW of Ocala, make sure you ask for Brandon! | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Dana Stuart
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9/2/2025 12:00:00 AM | Google
★★★★★ Osmar Garcia
Carlos was my sales rep and he was amazing if yall looking to buy go to him he will get you right ?? | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Lloyd Hathaway
Great employee service! Always a pleasant experience at Volkswagen of Ocala. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ amy kunkel
Always love taking my care to get service done here! Highly recommend Fez for service, and Shawn for sales. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Buff B
I had a great experience with the service department at Volkswagen of Ocala. The team was professional, efficient, and easy to work with. I highly recommend asking for Tyler Lein—he goes above and beyond to make sure everything is taken care of and that you leave feeling confident about your VW service. | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Jose Sepulveda
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9/2/2025 12:00:00 AM | Google
★★★★★ Sean Bedenk
Sold me a used 2019 Lexus rc350 with a hidden accident on record, issues with the car after buying to where I had to sell. Wouldn't recommend coming here | Read Full Review
9/2/2025 12:00:00 AM | Google
★★★★★ Kasha Anthony
While waiting for warranty work, I spied my dream vehicle: an Atlas Cross Sport with the exact trim package I wanted. My husband and I each had a Tiguan and David Peralta made trading the two Tiguans for the Atlas a true pleasure. He was so personable, professional and knowledgeable with the bells and whistles of the Atlas. There | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Toby Lockwood
We bought our first Volkswagen yesterday and it was hands down the easiest car purchase ever! Brandon Boland was our sales guy and he was great all around. Very knowledgeable about the car, paperwork and all in all a great salesman. Great experience!! | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Lily Porter
I had the pleasure of working with Carlos Granja to buy my new VW Taos! He was absolutely wonderful. I dreaded going to a dealership to get a new car knowing I was going to be hassled and upsold. Carlos was nothing but helpful. If you are looking for a stress free car buying experience I recommend asking for Carlos Granja. There are | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ alex santos
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8/2/2025 12:00:00 AM | Google
★★★★★ Richard Hamilton
Sales person Carlos Hernandez didn’t try to force anything. He was just honest, listened to what I was asking for and then presented the options. He provided me with all the information I needed to make a great decision that benefits me and at the same time the business he works for. What incentive that was available he made it happe | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Lorraine Evans
I had a great experience at Ocala VW, my salesman was Flavio, he did a fine job with all the paperwork, going over the car have me drive it. Just love my new Tiguan !! | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ Eleni
I had a problem with my car and Tyler was absolutely amazing. He made the process so easy and made me feel seen and heard other than the other volkswagen I purchased the car from that just dismissed me. Tyler was my service consultant and I will always request him for now on. | Read Full Review
8/2/2025 12:00:00 AM | Google
★★★★★ landyn stepen
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8/2/2025 12:00:00 AM | Google
★★★★★ Ofelia Grove
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7/2/2025 12:00:00 AM | Google
★★★★★ Jason Lester
Brandon was extremely helpful and patience with all of my questions. He made the car buying experience pleasant | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Karissa V.
Incredibly sweet and attentive, couldn’t have chosen a better dealership. Carlos Hernandez gave me the best deal ever after my last car wreck, the greatest blessing ever you have to get with this representative. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Josie Leonard
Excellent and friendly customer service. Made my car buying experience stress free. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Coopers Corner
Go see Carlos at Ocala VW! Kind! Friendly! Not pushy or sale-sy at all! | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Christine Schuenemann
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7/2/2025 12:00:00 AM | Google
★★★★★ Jaclyn Paquette
Brandon had the car I was interested in ready for me to view and was very knowledgeable about it. He was also kind enough to show me another option that fit my needs, which I really appreciated. He was polite, patient, and made the process smooth for both me and my co-signer. While the final price ended up a bit higher than I hoped | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ George Friel
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7/2/2025 12:00:00 AM | Google
★★★★★ Chris Fries
Went for service on my jeep. Called when I was on my way to book the appointment. It was great | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Mona Lisa
I’ve been with vw for over 8 years now 2010 cc sport 2015 cc sport 2016 Passat - saved my life 2019 Jetta 2020 Tiguan And stop going to Vw of leesburg because the manager there did not follow through with store rules meaning I was screwed over SO I went back to Ocala Vw which is further well I ended calling them knowing that I had a | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Albert Schubert
I overpriced by far | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Andrew Baumann
This place is the worst. First they will charge you almost double for any service, and if you come in for an outrageously priced oil change they will make up stuff wrong with your car and slap you with a huge bill and hope you are stupid enough to do it. These are money sharks. I took my car to a reputable mechanic after their ser | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Jose Montanez
Carlos sold a lemon. A vehicle that they knew was having issues with the AC. | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Caprisha Polk
They have great service but they also take advantage. I say that because they're prices sometimes are double that of other places. I went in for a noise my Atlas was making and didn't realize it was my undercarriage (that wasn't really needed) but the way Kaleb explained it was like it was must that I get it replaced. Well anyway got | Read Full Review
7/2/2025 12:00:00 AM | Google
★★★★★ Mack Fay
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6/2/2025 12:00:00 AM | Google
★★★★★ BayleeLael Horton
The absolute best experience with a car dealer ship ever. Thanks a million to Eric H sales manager and David Peralta salesman for helping me get into my dream car; also, to Jose for closing the deal. Eric and David went ABOVE and BEYOND for 3 days straight working hard to get us into our car where no one else could. Very friendly, ho | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ amanda colby
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6/2/2025 12:00:00 AM | Google
★★★★★ Gloria Lamorey
I purchased a certified pre-owned VW from them about 4 years ago and was happy but decided after a couple years I would trade it for another make. Hated the over priced service at a different dealership, so came back and purchased a brand new Atlas from them. The process was nice and everyone involved were very kind from Anthony to M | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ E B
Love my VW atlas R line series! Fully loaded super comfy and fun to drive! Staff at VW Ocala Robert was wonderful! Ty guys! Made it quick and easy! | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Jorge Ruiz
Just recently had my car service with Volkswagen Ocala. The service advisor was excellent very pricey. They charge you a higher hourly rate then they charge you for miscellaneous on top of that. I’d really think that’s wrong. That’s my opinion. | Read Full Review
6/2/2025 12:00:00 AM | Google
★★★★★ Michael Crum
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6/2/2025 12:00:00 AM | Google

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