Take Advantage of Oil Change Specials at Napleton's Volkswagen of Orlando Today

★★★★★ Stephanie Otero

Very professional and friendly. Process went smoothly! | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Jimmy James

David Judovits at Napleton VW in east Orlando just reached out to me with really great news. I purchased a Ram truck from him and after driving it for a month the engine light came on. I took it to a sister dealership Napleton in Clermont. After their inspection they said the engine needed to be replaced due to metal in the engine. I | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ Carlos Camara

Just finished signing off on a VW with AB Rosario. No pushy sales needed. Very knowledgeable on all the inventory they had and the vehicle features. Our main concern was meeting our finance goals and answer safety questions. Would definitely recommend this VW location and ask for AB. | Read Full Review

11/17/2024 12:00:00 AM | Google

★★★★★ James Bundy

AB Rosario is a great sales person. He took his time to answer any questions we had about the vehicle we were interested in. I would highly recommend Napleton VW and AB. | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ lsj1976

Had the pleasure of working with Ab Rosario today getting our “new” to us car. He was extremely knowledgeable, easy to communicate with, and made the experience as stress free as possible. Would highly recommend. | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Casie James

Save your time, money and aggravation stay away from Napleton VW in east Orlando. This dealership ripped us off, sold us a vehicle with a bad engine and will not stand behind it. | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ Jimmy James

I am a God fearing man, I work hard and long hours each day for every dime I make. I treat everyone like I would want to be treated. This dealership Napleton VW in east Orlando does not give a damn about the customer. They sold me a Ram pickup truck that had a bad engine, only got to drive it for a month. Bought their extended warran | Read Full Review

11/15/2024 12:00:00 AM | Google

★★★★★ L Golf

Just purchased a 2024 Atlas from AB Rosario We couldn’t have asked for a better sales person. He allowed us to make a decision without any pressure. We would recommend AB to others. | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Sharon Veres

AB Rosario was amazing! He took great care of us and listened to our needs and wants. I highly recommend asking for him when you arrive! | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Jan Furtado

AB o melhor vendedor! Muito atencioso | Read Full Review

11/14/2024 12:00:00 AM | Google

★★★★★ Lorisse De Leon

David was very helpful and had an amazing tea!! | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ Rolando Meza

My engine caught on fire within 2 months of having the vehicle. | Read Full Review

11/13/2024 12:00:00 AM | Google

★★★★★ joel roman

David is an amazing Sales representative. He took care of me step by step. Recommend him 100% | Read Full Review

11/12/2024 12:00:00 AM | Google

★★★★★ samantha acosta

First time leasing a car and what a great experience I had at Napleton! Thank you Morris for being very informative and making this process go smooth. Definitely would recommend everyone to come to this location. I’ll make sure to send my friends to this dealership! Update: Over the past two years, I’ve been increasingly disappoint | Read Full Review

11/10/2024 12:00:00 AM | Google

★★★★★ Benson Mutisya

David was excellent!!! | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Shiv Patel

AB was amazing great service got me my car same day | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ diana ruizvelasco

Thank you to Abdrielle! He did an amazing job trying to get us the best price ? | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Delines Alvarado

David was excellent | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Damaris Encarnacion

Abdrielle muy buen servicio y excelente recomendacion los recomiendo 100% approval | Read Full Review

11/9/2024 12:00:00 AM | Google

★★★★★ Pat Ann Gangasingh

Great job Norelis, we are truly happy for the service that you provide. We will continue to ask for you when we come to VW. Keep up the great work. | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Eddie Neves

HORRIBLE EXPERIENCE with this dealer ! I wish I could give zero stars to this place !! I called and scheduled an appointment to check a car, made clear that I live 3 hours away....called on the next day confirming that I was completely committed to arrive in time to test drive the car and potentially buy it...appointment still on and | Read Full Review

11/7/2024 12:00:00 AM | Google

★★★★★ Pat Ann Gangasingh

My overall experience was great. Norelis is wonderful and made sure that all my issues were resolved. Will always ask for her when I go there. | Read Full Review

11/6/2024 12:00:00 AM | Google

★★★★★ amy birmingham

Such a great experience!! JT and Mohammad were so helpful in assisting me with the purchase of my first car! They really put me as the customer first, and got me the best rate EVER! Such a wonderful team over there! Would recommend this place to anyone looking to buy a car! | Read Full Review

11/5/2024 12:00:00 AM | Google

★★★★★ Rafael Pereira

I was very well attended by the salesman Cláudio and his manager, they made every possible effort so that I could leave with the car, and thank God I was able to buy the car I wanted. Thank you very much! | Read Full Review

11/4/2024 12:00:00 AM | Google

★★★★★ Mehdi EL

Jovank the best thanks for the new car | Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ Otmane Megder

Giovanni the best | Read Full Review

11/3/2024 12:00:00 AM | Google

★★★★★ Catalina Villegas

I wanted to say thank you to Claudio for the wonderful service and experience I received when buying my new Taos. The process was extremely easy and I did not have to sit and wait for hours. I’m very happy and highly recommend getting your vehicles from Napleton. Thanks Claudio!! ?? | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Francisco Javier Perez De Armas

Outstanding service! Fun, informative, took care of me big time! I will recommend David to anyone wanting to buy a VW! | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Doug Reece

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11/2/2024 12:00:00 AM | Google

★★★★★ Victoria Toberman

Everyone was very helpful. I would recommend this dealer. Niyi was a great salesman. | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Eliuth Lopez

Roger is an excellent service advisor! | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Kiara Perez Green

Outstanding service! Fun, informative, took care of me big time! I will recommend David to anyone wanting to buy a VW! | Read Full Review

11/2/2024 12:00:00 AM | Google

★★★★★ Lindsey Doherty

I recently had the pleasure of working with Mr. Niyi when purchasing my new vehicle, and I couldn’t be happier with the experience. From the moment I walked in, he went above and beyond to make sure I felt comfortable and informed throughout the entire process. He took the time to understand exactly what I was looking for, answered a | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ E Hoelscher

Nori, Thank you for getting my car in for service quick and smoothly. Excellent service and great communication during the entire process. Thanks again, Elena H. | Read Full Review

11/1/2024 12:00:00 AM | Google

★★★★★ Pat Ann Gangasingh

Awesome, Norelis was really great, she listened to all my concerns and made sure to find a solution to my issues. Thankful for her. | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Michael M

Abdrielle was very helpful and transparent with my purchase of a vehicle. I had a lot of questions and he was very friendly and informative | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ Sebastian Carrasquillo

Drove 2 hours to see this car listed for $26k as soon as I get there he tells me the car is $34k didn’t say it on the phone when I called just wanted to surprise me with an extra 8k on the car then started acting like he was on the phone with someone that was gonna buy the car I told him I wasn’t paying the 34k for a 26k car he took | Read Full Review

10/30/2024 12:00:00 AM | Google

★★★★★ FUEGOFAB

AB was a great salesman, helped me get my long desired car at a great price. | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Monica Mariel Trinidad

Ab was excellent, providing all the information i requested. Definitely recommend him. | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Chris Partin

We bought a vehicle from an excellent consultant named Abdrielle who was helpful, polite and knowledgeable of all our needs in purchasing a new car. If you're looking for a professional and understanding sales consultant, he's definitely your guy. | Read Full Review

10/25/2024 12:00:00 AM | Google

★★★★★ Patrick Lower

Slyvinsky was very friendly and explained everything before work started. His estimate for when our car would be ready was spot on. I really liked that we got a Carfax report afterwards too for free. | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Estancia Neruda

Always very attentive to my vehicle repairs. Communicates promptly and honestly to my concerns. Would not trust anyone else with my car. | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Leah Pasternak

Wonderful working with Niyi. He was very informative and patient and gave me lots of great life tips as well! Will be back for my next car! | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Blue Jay

David Judovits was an excellent salesman, very thorough and left nothing behind. I was never confused, and understood everything. If i could rate his professionalism by its self then i’d say 10. Smooth tea and a smooth process, keep up the good work team. | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Cristina Lobo

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10/21/2024 12:00:00 AM | Google

★★★★★ Casey B

I was shocked at how bad the service was during my last visit. Alex Castano was my service adviser and he literally forgot to tell me my car was ready to be picked up. I had to come back after closing and pay for the work done, and was not offered much of an explanation beyond being told that sometimes things like this happen. I’ve g | Read Full Review

10/21/2024 12:00:00 AM | Google

★★★★★ Lucy McKenzie

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10/19/2024 12:00:00 AM | Google

★★★★★ Leticia viveros

Niyi Okunlola sold me my 2024 Atlas Thanks | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Frank Rabi

Abdrielle Rosario me ayudo perfectamente hoy! Tremendo servicio al cliente y me ayudó con mucha paciencia! Si estás buscando carro el es la perfecta persona no se arrepentiran | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Wal-C o C

Alex did an amazing job despide the resources limitations post Huracan helping out with everything critical in my car. | Read Full Review

10/19/2024 12:00:00 AM | Google

★★★★★ Marketa L

Abdrielle went above and beyond to make us feel comfortable throughout the whole leasing process. We had quite a few doubts and he was not only able to answer our questions but assisted us to find the most convenient solutions to our concerns. He did not pressure us at any time, he was genuinely committed to offer the best experien | Read Full Review

10/18/2024 12:00:00 AM | Google

★★★★★ Joshua Arauza

Just bought my car from Napleton's Volkswagen of Orlando last week. I had the pleasure of working with Edwin & Dave. My experience at this dealership was fantastic. Excellent service, and amazing customer service from both Dave & Edwin to the sales manager. Very helpful and thorough - explained everything on the purchase of my new | Read Full Review

10/18/2024 12:00:00 AM | Google

★★★★★ B P

Napleton Volkswagen Do under others as you would have others do unto you. Regardless of your religious beliefs, the world is a better place when we exercise a little empathy. The individuals we encountered at Napleton Volkswagen, during the very stressful period of evacuating from Milton and then trying to get home to see what damag | Read Full Review

10/18/2024 12:00:00 AM | Google

★★★★★ Jodi Bianchi

Excellent service ! Very helpful and thorough - explained everything and got me on my way quickly Super kind and made the task easy! | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Lucrezia Vigil

Niyi helped me with my NEW CAR | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Andres M

Efficient and effective. Amazing service, thank you. | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ Jessica Gonzalez

Ab and James were very attentive knowledgeable and detail oriented presenting me the car of my dreams. Thankyou guys! | Read Full Review

10/16/2024 12:00:00 AM | Google

★★★★★ H P

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10/16/2024 12:00:00 AM | Google

★★★★★ Jon Rojas

Went just yesterday and had Ab help me out and show me some cars. Very friendly and informative, and I plan on returning soon. | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Andrew Lenwell

Reggie and Omar were a pleasure to deal with. | Read Full Review

10/14/2024 12:00:00 AM | Google

★★★★★ Sarah Gose

Norman was very attentive and knowledgeable. He was able to get the ball rolling and made everything run smoothly | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Adam Dumala

Just bought my car from Napleton's Volkswagen of Orlando. Reginald assisted my wife and me through the entire process. He really was amazing - I can honestly say it was the best experience I've had from a dealer! They were not pushy, they worked with me, and we ended up leaving with the car we wanted. | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Elisabeth Bradshaw

Today I had the pleasure of working with Steven Alfonso and Joseph Alemar on the purchase of my new vehicle. I couldn’t be any happier with my experience. They are the best and a great asset to Napleton VW Orlando. A big thank you to guys! You both rock! | Read Full Review

10/13/2024 12:00:00 AM | Google

★★★★★ Victor Tejada

David J and Basem were very accommodating and helped get my interest rates low. David's tea was worth the visit. | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ J Dizzle D

I bought a vehicle 2019 BMW on 9/21. I’m still waiting for it to be registered. I I flew down from Massachusetts to buy the vehicle. Had to fly back because it wasn’t ready. They told me it was ready. I flew back down a week later took the vehicle when I got back to Massachusetts. I needed to bring it to the BMW dealer $5200 worth of | Read Full Review

10/11/2024 12:00:00 AM | Google

★★★★★ Jeff Chandler

Great service , will be taking the rest of my families cars there from now on. Norelis was an excellent service representative. | Read Full Review

10/8/2024 12:00:00 AM | Google

★★★★★ E Pickett

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10/8/2024 12:00:00 AM | Google

★★★★★ Hetal Bhatia

My experience at this dealership has been fantastic. Nyi in particular has always been very helpful. | Read Full Review

10/6/2024 12:00:00 AM | Google

★★★★★ Jose Maldonado

Roger is great to deal with, He is very attentive and got us in and out quickly. | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Albert Hernandez

Ab & Kelven very helpful when it came down to customer service. Love this place just because they understand ur needs | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Coralia Osorio

Harold was amazing and really helped me get the best deal. It was my first time buying a new car and he made the experience so easy and was very helpful throughout.I would definitely recommend! | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Nancy Houghteling

Abdrielle was super nice, as nice as they come ! Polite and not at all pushy salesperson. | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Daniela Roque

We had an amazing sales experience with Abdrielle Rosario ! He explained everything really well, answered all our questions and gave us a really good deal. 10/10 | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Jessica Gonzalez

Ab and Jame were very attentive knowledgeable and detail oriented presenting me the car of my dreams. Thankyou guys! | Read Full Review

10/5/2024 12:00:00 AM | Google

★★★★★ Delta Pro Custom

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10/4/2024 12:00:00 AM | Google

★★★★★ sophie monteiro

I went to the store to buy a car and even tho i couldn’t find the right car for me I found the service impeccable and Nicolas helped me a lot! | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Nicolas Oliveira

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10/3/2024 12:00:00 AM | Google

★★★★★ Kelly Herrin

David was awesome! And so was the tea. Very good experience! | Read Full Review

10/3/2024 12:00:00 AM | Google

★★★★★ Nallely Gonzalez

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10/3/2024 12:00:00 AM | Google

★★★★★ Alex Ramos

Kelven definitely went above and beyond to meet and exceed what we were looking for. He’s all about the customer and is very open and honest with everything to make sure we know what we were getting into. Made us feel like family & made us feel very comfortable with him and the whole process. 10/10 would recommend him if you want fu | Read Full Review

10/2/2024 12:00:00 AM | Google

★★★★★ Carlos Velazquez

I recently took my Volkswagen in for service, and I had the pleasure of working with Norelis as my Service Advisor. From the moment I walked in, Norelis made me feel welcomed and valued. She took the time to listen to my concerns and thoroughly explained the service process, which put my mind at ease. Norelis was incredibly knowledg | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Malcolm Harrell

David and Hanes were very helpful and informative through the purchase process ! Thank you ! | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Lyman Graham (Dave)

Kelven is great! He was friendly & professional, and had the vehicle we called about ready to go when we arrived. There was no pressure make a deal and I felt like we could have walked away without any drama had the price not been right. Thankfully the price was very competitive and we couldn't have found a comparable car (still u | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Milli Coop

Niyi is a great salesman thank you so much. | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Ty 2dummy

Emily was amazing helped me out a lot in choosing my car very helpful with the learning process of the car just amazing in general | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ Heather Nalls

Emily was great, my “son”shine saw a car he really wanted online so beings that we are only off on Sunday, we called after church to see if they were open… they were!!!! So we drove from Jacksonville 4:00 on Sunday and she waited for us after the store had closed her and her team were able to make the deal go seemless. We left with a | Read Full Review

9/30/2024 12:00:00 AM | Google

★★★★★ C Rhodes

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9/29/2024 12:00:00 AM | Google

★★★★★ Rob Riczu

Roger provided a great experience. He’s very friendly. Walked me through the entire procedure and went above and beyond. | Read Full Review

9/29/2024 12:00:00 AM | Google

★★★★★ Dawn Theiss

I've gone to many dealerships to purchase vehicles before, but this is the first time I've ever actually enjoyed the overall cat buying experience. From the moment I sat down with David and he offered me a cup of delicious tea and he took the time to ask exactly what I was looking for, what my needs and expectations were, and we eve | Read Full Review

9/27/2024 12:00:00 AM | Google

★★★★★ Adria -Brouillette

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9/27/2024 12:00:00 AM | Google

★★★★★ Ryan Herrera

Yo shout out Andrew. He was mad cool, and helped me get the car I wanted . Edit: Ayo they screwed up my title. Don’t go to this shady dealer. The title of my car has it as a rental vehicle even though I purchased it as PERSONAL use not BUSINESS. they tried everything to curve the blame onto the other parties involved, (my insurance | Read Full Review

9/26/2024 12:00:00 AM | Google

★★★★★ Mario B

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9/25/2024 12:00:00 AM | Google

★★★★★ Alexandra Serrudo

Abdrielle did amazing - hard to find honest guys now a days. will be back! | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Cesar Sariol Ruiz

Abdrielle muchas gracias por la manera tan amable en que nos atendiste, y la paciencia, estamos muy agradecido. | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Luis Huete

AB rosario is the man! Be sure to look for him - patient and honest! | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Cecilia Dai

kelvin is so friendly and helpful! I had really good experience with him for car delivery. Shout out to Kelvin, thank you! | Read Full Review

9/25/2024 12:00:00 AM | Google

★★★★★ Mauricio Fernandez

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9/25/2024 12:00:00 AM | Google

★★★★★ Roisin Wong

Want an easy way to purchase your new car of choice, Napleton Volkswagen of Orlando is the place to go. After getting the runaround from another orlando area dealer the results from the team at napleton were refreshing. Kelven in sales is so friendly, honest and helpful, Chi was understanding and upfront with details, Ricardo in fina | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Zachary Long

Niyi was absolutely wonderful walking us through our first car purchase and explained everything in such easy terms to understand. | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Jesús Suárez

Rafael Castro is fantastic, he is really proactive and he helped us to fix our problems. He was very kind and had a lot of patience. | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Carlos Pereira

Worst experience trying to buy a 2024 Taos today. Be aware of the advertising that is on their website as they won’t honor the price/discounts. The reason we are truly disappointed is that they did not honor the TrueCar pricing or their own online pricing. TrueCar gave us a price sheet to bring to the dealership that included the pr | Read Full Review

9/23/2024 12:00:00 AM | Google

★★★★★ Melissa Watson

David was amazing! He was very personable, happy and energetic. He was very familiar with the car we were looking at and did everything he could for us. Needless to say our sun loved the car and bought it. It's wonderful having someone so friendly and helpful. We will recommend everyone to come here! | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Lydia Walker

Came to Napleton expecting the usual car buying experience: lots of waiting around, pushy sales person, feeling inferior for telling what your price range is, etc, but what we got was totally different. Dave truly gave us the VIP treatment the moment we walked in. He was quick, efficient, and knowledgeable when bringing out and show | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ J Dizzle D

Niyi was awesome very informative and helped me pick the car i’ve been looking to buy. all staff at Napletons were helpful and informative. Niyi is a man of God and was a pleasure to talk to and spend time with. 5 stars. | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Brian Watson

David did an excellent job in helping me purchase a new VW. Process was easy and simple and a great experience. And don’t forget to ask about the tea! ?? | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Barry Watson

David was awesome, he assisted my son in buying a used VW and actually bent over backwards to help. It looked a little funny to see but was great, lol. I have no photos sorry. | Read Full Review

9/21/2024 12:00:00 AM | Google

★★★★★ Vinyl and Tulle Supply

Thank you to AB for selling us our brand new Atlas R-line SEL. He was informative, patient and very helpful all around! Ask for AB!! | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Mo Starr

Norielis Garcia - I enjoy working with her every time I come in she always make sure that I'm taking care of I'm happy to see that she's there every time I make an appointment.. shout out to her | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Kimberly Allen Jackson

We had the best car buying experience!! You will not be disappointed!! Kelven and Chi were fair, courteous and really worked with us. Thank you Napleton VW of Orlando!! | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Sammy Figueroa

Excellent attention and service | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Ahmed Elaidy

Kelven was my salesman and honestly he’s the best I’ve seen. I was in and out within 2 hours and was with my new car. He’s very honest and very helpful and just wanted to move things fast for everyone which made me really happy. | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Ej Johnson

I give this revolting place a negative score to show how they take advantage of people already in bad situations and leave them stuck vehicles that are costly on the repair side more than the actual value of the vehicle itself. This place should be condemned, shut down, license taken and never be allow to sell another vehicle ever ag | Read Full Review

9/20/2024 12:00:00 AM | Google

★★★★★ Honduras Teamo

I recently had the pleasure of working with Giovanni, a highly skilled dealer salesman, while purchasing a Mazda Speed 3 2013. Giovanni’s expertise and dedication were evident throughout the entire process. He took the time to understand my needs and preferences, ensuring that I found the perfect vehicle. His deep knowledge of the Ma | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ Raquel Alvarez

My husband and I bought a car and we loved the way he treated us, his patience, his kindness and how direct this guy was with us. We would ask him something and he didn't try to force anything, just direct and clear about what it was. I truly recommend him Geovani I gave him 100 score thank you so much for your help | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ Jessica Morrison

DO NOT sign up for any extra coverage even if they promise you money back after 30 days of cancelling. I bought my car in May, cancelled within 7 days and here we are in September after dozens of emails sent and they still owe me $1,700. I have had issue after issue with this dealership. Never again! Should have trusted my gut and pu | Read Full Review

9/18/2024 12:00:00 AM | Google

★★★★★ Hunter Graves

AB helped get my wife a VW Taos. He couldn’t have been more helpful, he made the process so easy and got is the best offer. 5 stars for sure. | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Cassandra Francois

Niyi was an excellent sales…. He was very patient and made sure he tend to all our needs. He made sure that we left the dealer happy and satiated! Make sure you come see him. | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Deandrea Daley

AB was very easy going, helpful and well educated with our car purchase! We really appreciate AB and his help with our purchase!! I would recommend AB to anyone! | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Anthony Ingianni

Niyi helped me with my V8 charger, highly recommend this dealership and salesmen. | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Jack Havers

We were on the hunt for a bigger car, and I was keeping an eye on the Nissan Pathfinder. This location was at the top of the list, with the price and gauge of a fair, reasonable, or great deal. Oscar took excellent care of me, as I was honest about what I wanted and didn’t want. The car needed a good cleaning, as it had just arrived | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Josh

Scam dealership sold me a used bmw with electrical problems and cosmetic issues after finalizing the deal , they kept the car for a whole month to only return the car unrepaired. They told me the parts was on back order and i could take it to my local dealer and they would cover the cost being that i was a out of state buyer! Once th | Read Full Review

9/15/2024 12:00:00 AM | Google

★★★★★ Lauren Prochnow

Kelven was great at working within our requirements to purchase a new vehicle. Chi, the sales manager, was also very accommodating. Satisfied customers!! | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ talha khan

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9/13/2024 12:00:00 AM | Google

★★★★★ Anila Khan

Amazing people, phenomenal service especially Kelven provided us excellent service. They worked around our time frame and help us to a reliable car. | Read Full Review

9/13/2024 12:00:00 AM | Google

★★★★★ Eddie_Laboy

The salesman AB Rosario was a pleasure to deal with. He was very professional and courteous. I’d definitely deal with him again in the future and would recommend him to my friends and family. | Read Full Review

9/11/2024 12:00:00 AM | Google

★★★★★ Melissa May

My daughter and I had a very pleasant experience from beginning to end. Our salesperson, Vicky, worked with us and made sure we were happy. | Read Full Review

9/11/2024 12:00:00 AM | Google

★★★★★ Kelv A

Norelis was very attentive even though it was very busy. She was handling other customers but still took the time to check in and notify me that someone would be me soon periodically. It’s very refreshing to know that kindness and good people with customer service skills do still exist! Thank you! | Read Full Review

9/9/2024 12:00:00 AM | Google

★★★★★ pablo uribe

David was kind fun and talk you with the true from the begging. You have to try his tea | Read Full Review

9/9/2024 12:00:00 AM | Google

★★★★★ Sundus Alshantir

Niyi sold me my new jetta. He is the best! | Read Full Review

9/9/2024 12:00:00 AM | Google

★★★★★ mike fleming

I typically don't write reviews, but this experience was so disappointing that I felt compelled to share. If I could give zero stars I would. I recently saw a 2023 Ford F-150 listed on Autotrader for $32,000 at Sanford Napleton. When I called late in the day, they advised me to visit the dealership the following morning. However, whi | Read Full Review

9/9/2024 12:00:00 AM | Google

★★★★★ Marisa Mckine

Mr. Dave was an absolute pleasure to do business with. He previously had a client that he was prepping for, saw us walk through the doors and took care of us without hesitation. Very quick with everything so we didn’t have to sit around hours upon hours in the dealership. Even made us an amazing tea. ??. Would recommend anyone looking | Read Full Review

9/7/2024 12:00:00 AM | Google

★★★★★ Kmoore

Hey hey hey! For anyone shopping for a car and looking at reviews I had a great experience! This was at Napleton in Sanford. My wife and I went into the store very skeptical and not trusting anything (reading reviews) and ready to combat anything that would be thrown at me. I have had alot of bad experiences and pushy upsales and the | Read Full Review

9/7/2024 12:00:00 AM | Cars.com

★★★★★ hudickd

The communication is awful. After the sale nobody will return a text or email. Ridiculous | Read Full Review

9/6/2024 12:00:00 AM | Cars.com

★★★★★ hudickd

The communication is awful. After the sale nobody will return a text or email. Ridiculous | Read Full Review

9/6/2024 12:00:00 AM | DealerRater

★★★★★ Raul Gil-Alvarado

Great place to buy an automobile new or use same Great service | Read Full Review

9/4/2024 12:00:00 AM | Google

★★★★★ Mary Connard-Maximo

DO NOT BUY HERE! Horrible company. We bought a $50k car. The suspension pucks were not removed at delivery and they are unwilling to fix the damages due to this. Please see the photos below of the damage. | Read Full Review

9/3/2024 12:00:00 AM | Google

★★★★★ Sutadarkside

I have taken my car to Napleton VW of Orlando several times over the past few years for a reoccurring issue. Each time the service staff have been professional, kind, and helpful. Roger has gone above and beyond to make sure that I and my car have been taken care of properly. Occasionally I have had long waits for parts to come in, b | Read Full Review

9/2/2024 12:00:00 AM | DealerRater

★★★★★ Sutadarkside

I have taken my car to Napleton VW of Orlando several times over the past few years for a reoccurring issue. Each time the service staff have been professional, kind, and helpful. Roger has gone above and beyond to make sure that I and my car have been taken care of properly. Occasionally I have had long waits for parts to come in, b | Read Full Review

9/2/2024 12:00:00 AM | Cars.com

★★★★★ Mollie Furrie

Went in to the Orlando location on a bit of a whim yesterday after learning of a national lease deal, to test drive the VW ID.4 and see if it was a vehicle that fit my needs. Worked with David and was able to test drive the car (which is a wonderful option for a small all-electric SUV, good intermediate size with nice features) and u | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Hugh Bowen

Had a recall replacement of the suction pump that was completed in less time than estimated. There was a smell of gas inside the car that went away after a few days. | Read Full Review

9/1/2024 12:00:00 AM | Google

★★★★★ Mr. Herman

I got a great deal on a lease and will be back again. David was a pleasure to work with. Thank you Napleton Volkswagen!! | Read Full Review

8/31/2024 12:00:00 AM | Google

★★★★★ Michael Burridge

We had a great experience working with Niyi Okunlola at Napleton VW to buy our new Atlas. He was professional and personable. We felt that we were treated fairly and got a good deal. | Read Full Review

8/30/2024 12:00:00 AM | Google

★★★★★ Angel Otero

Reggie was amazing and understood our needs in a vehicle. Very informative and friendly. He made our experience so much better compared to other dealerships. The best test driving experience we had by far. Thank you!! | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ Adrian Rosario

I must say, this dealership is very considerate of customer service and satisfaction. They were very understanding about our concerns and needs. They were able to accommodate services for us and went above and beyond to make our experience worthwhile. Charles and David were especially helpful with making it possible. Will definitely | Read Full Review

8/29/2024 12:00:00 AM | Google

★★★★★ june homs

David was Great, got me the car I wanted and knew the team and the system to get it done Update: called david 2 months later and was still able to answer my request for my other vehicle i purchased form anther sales rep. David attended to me and ensured to still assist me. I highly recommend David to anyone looking for a trust worth | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Dianivelisse Vargas

Delayed / little to no communication from service advisor Nori. Provided limited to no updates on vehicle status. Took over 24hrs to respond to let me know they are not able to provide transportation to my employer while they are working on replacing parts for a recall on my vehicle - which by the way can only be done on a weekday as | Read Full Review

8/28/2024 12:00:00 AM | Google

★★★★★ Emily Longyear

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8/27/2024 12:00:00 AM | Google

★★★★★ Evelin Valbuena

Excenlente, atendio mi cita a la hora, explico lo relacionado al servcio que recibiria mi carro y muy amable. ofreciendo los servicos de la cafeteria en la espera. buen servicio | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Jenna Starnes

My experience as a first time car buyer was phenomenal, ty for making it so easy for me and making sure I was well informed. :) | Read Full Review

8/27/2024 12:00:00 AM | Google

★★★★★ Desiree Hayes

Great experience. Very friendly. Walked me through the entire procedure and went above and beyond. | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Melani Menke

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8/26/2024 12:00:00 AM | Google

★★★★★ emi a

Very good. | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Marcus

Sales experience was long but not unpleasant, best parts dept I've dealt with from a dealership. Service is service always busy and behind but not bad. | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ april fields

It was a somewhat frustrating experience buying from this place. It took them almost a month to complete repairs on a vehicle I bought in July at which they kept coming to me with updates that they weren’t going to complete the work of installing a top to a Jeep they sold with the promise of a top . One point they said we’ll give you | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Adrian Rosario

BUYERS BEWARE!!! DO NOT PURCHASE ANY VEHICLES FROM THIS DEALER!!! BEWARE!!! SCAMMERS AND PREDATORS!!! This dealership has taken advantage of my son’s inexperience and lack of knowledge with his first car purchase. They sold him a used vehicle with a very high interest rate despite having $3000 cash down payment. What’s worse is that | Read Full Review

8/26/2024 12:00:00 AM | Google

★★★★★ Emily •

Just got my car with Ceaser and Kevin and had a wonderful experience! Professional, quick and honest. I enjoyed making a deal with them! | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ Jacquie Dunbar

David Judovits was friendly and accommodating from the start. He helped us get into a car that would fit the needs of our family. Highly recommend him and Napleton VW. We will come back in the future. | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ Jeannette Talavera

Slyvinsky was the team member that helped me. Great guy, very respectful and kind. When I go back I plan to request him as he made the service experience easy and breezy. Was honest about time estimates and followed up on my comments and requests. | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ David Dunbar

Great overall experience. David Judovitz was very helpful when trying to decides on a vehicle. The helped makers the car buying experience much less painful and, possibly, enjoyable. I highly recommend his dealership and make sure to asking for David when you come here. | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ dosborn

Great sales person and manager. No pressure at all from them. Easy to work with. | Read Full Review

8/24/2024 12:00:00 AM | Cars.com

★★★★★ dosborn

Great sales person and manager. No pressure at all from them. Easy to work with. | Read Full Review

8/24/2024 12:00:00 AM | DealerRater

★★★★★ Elizabeth Torres

UPDATE: a couple months ago my right headlight stopped working on my 2021 atlas. The dealership fixed it since it was under warranty. Now my left side headlight stopped working, they are not fixing it because I'm just over 50k miles and the warranty is 4 years or 50k miles whichever comes first. The situation is ridiculous. One light | Read Full Review

8/24/2024 12:00:00 AM | Google

★★★★★ Kelly Martinez

David Judovits was amazing, made our transaction seamlessly. Enjoyed our Friday with him and have never enjoyed buying a car ever in the past until today. | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Leonardo Cunha

Excellent smooth experience leasing an Altas SE Tech with Kelven Colombo and Ricardo Dordete. They answered to all questions and they were very professional. Also all documentation process was very smooth. I got all attention needed for this new lease and I recommend you look for both of them if you are looking for a car to lease or | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Niyi Okunlola

I really enjoyed my service experience at Napleton VW Orlando everyone was great Tiguan 2023. | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Benjamin Doran

This was one of the smoothest car purchases I've ever made. The entire sale was done over the phone - they gave me a fair value for my trade, and then drove the new car to me and drove my trade back to the dealership some 2.5 hours away. The best part was I didn't even have to step into the dealership! I did some signatures via email | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ Carolyn Denise

They advertised a car and texted me several times confirming the car and my appointment. When I got there the old bait and switch started. "I am not sure what car you are looking for" "Let me check with the staff" "Ok the car is here, but this is a large lot and it will take time for us to find it." "The car was found but it is a pie | Read Full Review

8/23/2024 12:00:00 AM | Google

★★★★★ carolyndenise

Advertised a car, texted me several time confirm car and my appointment. When I got there the old bait and switch started. "I am not sure what car you are looking for" "Let me check with the staff" "Ok the car is here, but this is a large lot and it will take time for us to find it." "The car was found but it is a piece of junk" "we | Read Full Review

8/22/2024 12:00:00 AM | DealerRater

★★★★★ carolyndenise

Advertised a car, texted me several time confirm car and my appointment. When I got there the old bait and switch started. "I am not sure what car you are looking for" "Let me check with the staff" "Ok the car is here, but this is a large lot and it will take time for us to find it." "The car was found but it is a piece of junk" "we | Read Full Review

8/22/2024 12:00:00 AM | Cars.com

★★★★★ Dimitra Gatidis

Dylan and Kenny were awesome! Highly recommend seeing them :) | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ Filipe Souza

Trying to refund my VW drive easy! No email answers, no phone calls! Run away from this store I am going to small claims court! Terrible experience! I bought a car and I requested to cancel and refund my VW drive easy, after I paid it for 18 months. They had to pay me back almost $3.000, they never sent my forms to process this refu | Read Full Review

8/21/2024 12:00:00 AM | Google

★★★★★ hudickd

Great working with Nicky getting me into a Range Rover. Only issue I have is the after the sale I can’t get anyone to return my phone calls or texts. If someone would call me or even text me I would give them 5 stars. | Read Full Review

8/20/2024 12:00:00 AM | Cars.com

★★★★★ hudickd

Great working with Nicky getting me into a Range Rover. Only issue I have is the after the sale I can’t get anyone to return my phone calls or texts. If someone would call me or even text me I would give them 5 stars. | Read Full Review

8/20/2024 12:00:00 AM | DealerRater

★★★★★ Sofia Bacallao

David Judovits is an experienced professional that helped me buying my dream car. The transaction was flawless because David enjoy creating memorable experiences for buyers. Is very important. To connect with the seller and David did it amazingly! Thanks david I will recommend you cause you are a superstar. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ loren cardenas

Amazing experience, quick, friendly, way to go! | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Jackobic

Solid dealership. Came in to buy my 2021 mustang convertible. Carlos and Dylan both took care of me and where very transparent with me throughout the whole process. Highly recommend. | Read Full Review

8/19/2024 12:00:00 AM | Google

★★★★★ Marc Fritts

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8/19/2024 12:00:00 AM | Google

★★★★★ Marcela Errazquin

Great service department. Especially Nori (Norelis); she's the best service advisor! She always makes sure I understand what's going on with my car and answers all of my questions with patience. | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Colleen Cangialosi

David was amazing and patient getitng me into a new Tiguan and trading out my 2021 Tiguan. Great sales and service staff. They will do what they can to get you into the car you love! | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Roy Taylor

Nori has always been a true professional and my go to person at Napleton VW. She has never let us down and the service has always been great. | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Nico Ayala

Yez and Harold were very helpful and were able to get me into the car I wanted. This is the second vehicle purchased at this dealer and I would come back again. | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Rick Rodriguez

Nice from the beginning to the end. Randy is the best sales man ever, service dept awesome. Nori and Roger are the best also Brandon the shuttle guy. I recommend this dealership. And don't forget free coffee. | Read Full Review

8/18/2024 12:00:00 AM | Google

★★★★★ Just julianaa

beyond amazing. roger was great, informative, super kind and made the whole experience pleasurable. | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Catherine Gergley

Niyi was a great help. He was honest and helpful and even helped us set up Bluetooth and everything on our new car. | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Lee James

Norelis was great. The service was awesome, highly recommend this dealership. | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Dee Low

Service is always amazing. Always make it a pleasure to be there! | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Mark Tran

Norelis was helpful with parts department on getting the recall fixed for my Atlas. I am happy with the service experiencervice was great and explained what was needed for my Atlas. | Read Full Review

8/17/2024 12:00:00 AM | Google

★★★★★ Krystal

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8/16/2024 12:00:00 AM | Google

★★★★★ J M

I was traveling and had car trouble. That is such a vulnerable position to be in! Nori felt like someone I could trust and, by extension, I felt I could trust the dealership as she represented them. I really appreciate that as well as her assistance, explanation of what was wrong with my car, and her professionalism. Thank you to Nor | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Joseph Alemar

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8/16/2024 12:00:00 AM | Google

★★★★★ The home of trim LLC

Yezdan is very hard working, she has helped me to buy my new Tesla! She is a professional with a great knowledge about Tesla! If she is your salesperson you’ll definitely leave the dealership happy! And Basem the finance manager is also a great guy to work with. Perfect team! | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Leonel ALmonte

Ana Gray @ sales is awesome!!!! Fast and excellent transaction for my daughters VW TAOS 2024. | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Mister Blissfull

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8/16/2024 12:00:00 AM | Google

★★★★★ Steven

Awesome experience! Ben Stuart is a gentleman, old school friendly, knowledgeable and can make the deal happen! Highly recommend Napleton's Volkswagen of Sanford! | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Wilnelys Rosado

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8/16/2024 12:00:00 AM | Google

★★★★★ Nariah

Dylan was very helpful and made the experience of buying my first car wonderful | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Jason

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8/16/2024 12:00:00 AM | Google

★★★★★ Natacha De los Santos

Ana Gray she is the BEST! Let her do her job please, she is good and knowledgeable. We came into the dealership with something on our mind and she definitely advised us well and we went on another direction. Excellent service! | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Adiary Roman

Servicio de excelencia, pregunten por Randy Franco el mejor vendedor con profesionalismo y en familia. | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ JCMORCELLE

I bought an used 2020 ford f-150 truck here, I paid for a Luxcare Package that they already have added to the vehicle price, I tried to avoid this package or get a discount but they didn’t so finally I paid it ($1,500). Now that I tried to use it with a couple seat damages in my truck (small holes), the package company denied my clai | Read Full Review

8/16/2024 12:00:00 AM | Google

★★★★★ Layna Gamwell

Bought my first SUV today with Tiago and Kevin’s help. 10/10 service. They got me situated and was able to help me with my trade in! Will be back! | Read Full Review

8/15/2024 12:00:00 AM | Google

★★★★★ Gloria Hernandez

Excellent customer service that Harold has with me. He takes care of all that makes me Feel Comfortable and secure. 10 plus for Harold | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Rar3 Visions

Norelis was very professional, helpful, and communicative throughout my entire service experience. 10/10 | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Tadeu Junior

Thank you David Judovits you are very professional !! | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ sherima galli mariani de abreu

I appreciate Yezdan. She is very caring and extremely professional ?????? | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ gustavo medeiros de abreu

I am Brazilian, and I was very well attended by the saleswoman Yezdan, who was very attentive and patient, because as I am learning English, she helped me a lot. We bought a car in great condition. I highly recommend it. | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Alex vaccaro

David is a great sales person he knows what he is doing. | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Ilan Caballero- Educación Financiera

EDIT: Within just two months of purchasing my Tesla, I encountered serious issues that raised red flags about the integrity of Napleton’s Volkswagen. First, the compressor failed, resulting in a costly $2.1k repair. On top of that, when I took the car to an EV repair shop for inspection, they discovered a significant gouge in the met | Read Full Review

8/14/2024 12:00:00 AM | Google

★★★★★ Eduardo Silva

Randy was personable and help me with my purchase. Thank you so much for your help. I recommend Randy if you need a car. | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ Keith Pope

Kenneth Saunders, Sales Associate @ Volkswagen of Orlando, Orlando FL did an outstanding job when it came time for me to purchase a new car. I was interested in the Kia Stinger they had for sale and Kenneth provided me with all the important information about the vehicle so i could make an informed decision. I'm very happy with my pu | Read Full Review

8/13/2024 12:00:00 AM | Google

★★★★★ Joseph Fields

AB was a pleasure to work with. Great young salesman who meet all my needs! | Read Full Review

8/11/2024 12:00:00 AM | Google

★★★★★ paul k

Adeniyi, was of great service at this dealership, made our buying experience a friendly one. | Read Full Review

8/11/2024 12:00:00 AM | Google

★★★★★ Newsome c

Price went up 100.00 a day i don’t understand inflation???but very nice auto | Read Full Review

8/11/2024 12:00:00 AM | Cars.com

★★★★★ Derek Boston

AB Rosario was excellent at helping my family and I purchase our new car. He was very knowledgeable and great at explaining everything that we needed to know throughout the entire process. I do highly recommend him if you’re interested in a new Volkswagen. Thank you again AB for helping us get our dream car. | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Jerel Patrick

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8/10/2024 12:00:00 AM | Google

★★★★★ Jayden Patrick

Yez, was very kind to me and my family. She tried her absolute hardest to satisfy our needs and wants. I very much recommend her service. | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Julie Felix-Patrick

Yez was very courteous and very patient with me. She worked on my behalf to get me the best deal. She made my experience very simple. | Read Full Review

8/10/2024 12:00:00 AM | Google

★★★★★ Rachel Pienkosz

Randy is amazing! Trading in my car was so easy. Such great customer service. | Read Full Review

8/9/2024 12:00:00 AM | Google

★★★★★ Jackie Gonzalez

Roger is excellent I go to this shop because of his excellent customer service | Read Full Review

8/9/2024 12:00:00 AM | Google

★★★★★ Aaron Hall

David Judovits and Dylan were amazing, very warm and welcoming individuals. They answered all my questions and concerns. | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Dylan ACB

Kenny was great | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Aryanna Nichols

David and Dylan were fantastic and informative the entire time! Would recommend them 100%!!! | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Candice Vaknin

Kenny is an old soul. Dylan is a great guy. They both gained rapport quickly with their professionalism and kindness. They ensured my Jeep was inspected and safe before I purchased it. I will only go back to him and Dylan to purchase our families next vehicle, a Tesla. Kenny and Dylan are are the "dream team." I will be going | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ Dianna

If I could give this place a zero I would! Rude and unprofessional!!! My daughter who is 22 went in to have an oil change and tire rotation, was told it would be nearly $300 which is ridiculous for this service!! I made her leave and we found a reasonable and excellent shop down the street! It wasn’t that we can’t afford it, it’s the | Read Full Review

8/8/2024 12:00:00 AM | Google

★★★★★ John P Yachouh

This dealership helped me from start to finish. It was an out of state purchase sight unseen. I was reluctant. But it turned out to be very successful. My sales associate Yezdan guided me from start to finish. And the whole management team wad amazing. If I would ever move to the Orlando area. And be in the market for a car i woul | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Ronal Martinez

The experience with Adeniyi was great, very happy with the car and the service. | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ J B

Great experience, bought used vehicle and they made it easy. Dylan was great! | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Anabela Hart

Yez was such an amazing help! We bought a car through her and she’s was so nice and helpful | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Flavio Yamanishi

Great services department took my car there twice with great service and speed. 5 Stars! For my new car, the sales rep was just starting so there were a lot of questions I had to ask to the manager as well to be sure, but overall experience was ok. 4 Stars Customer service though, is horrible. I was asking for information regarding t | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Filipe Goularte

Terrible experience! I bought a car and I requested to cancel and refund my VW drive easy, after I paid it for 18 months. They had to pay me back almost $3.000, they never sent my forms to process this refund. I had to wait 8 weeks to get the money back and today I discovered this problem. Mr. Basem (financial guy) I had a bad experi | Read Full Review

8/7/2024 12:00:00 AM | Google

★★★★★ Neil Beaulieu

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8/5/2024 12:00:00 AM | Google

★★★★★ Mildred Rodriguez Solivan

Great Customer Service! Yez and Chi were amazing. They worked with us to get a great deal on the car we wanted. We are very satisfied with our overall experience. We’ll definitely return in the future. | Read Full Review

8/5/2024 12:00:00 AM | Google

★★★★★ Nathan Black

Dylan was a big help in getting me my new car awesome service super polite | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ Nancy Silva

We came in to return a lease with AB Rosario and were treated with the upmost respect and consideration. AB was very helpful and was a true professional. We will be coming back so VW and will definitely meet with AB Rosario to assist us again. Thank you for a peasant experience. | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ Danelle Stokes

Carlos was very helpful and patient when helping me decide on my new vehicle as a trade in . I enjoyed the experience it was great!!! | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ Mike Wilson

Great buying experience Ab was very friendly and helpful. He made the buying process easy. | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ Kaylee Kopiczko

Randy helped us, he was so nice and respectful! | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ Abdiel Rodriguez

Excelente, gracias Randy!!! | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ Tyrik Thomas

Terrible dealership. I had my car for less then 90 days and the car died. To repair it was $2,000. I went back to the dealership and they said they can’t do nothing about it. Be careful with the car you buy from this place. They will be seeing me in court best believe that! | Read Full Review

8/3/2024 12:00:00 AM | Google

★★★★★ Stephanie Schmitt

My husband and I purchased a 2022 Model Y over the weekend, and Ben was absolutely wonderful. Extremely down to earth and made the experience pretty seamless. While the vehicle has a few more minor flaws than we expected, it’s been a great vehicle, and I’ve very much enjoyed driving it. Thank you Ben and Napleton VW team! | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Mariana Florez

Abdrielle was great! He took the time to walk us through everything and get us the best price possible! We had a really good experience with the gentleman from financial as well, but unfortunately I don’t remember his name. Would definitely recommend to anyone looking for a new car. | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Scooby Poz

Low ball offer on trade in. Used site to get estimate for trade in which was really good. called to make appointment to look at cars. Reservation rep advised they were looking for used cars and offer competitive offers. Found multiple cars I liked, but offer for my car was below KBB and way below what their site stated. They asked wh | Read Full Review

8/2/2024 12:00:00 AM | Google

★★★★★ Trisha Trawle

Buying a car is never easy but Kelven Colombo made it that way- he was very patient and understanding with us and our needs and eventually we ended up getting a great deal on a beautiful car! | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Steven

Awesome experience! Ben Stuart is exemplary, old school friendly, knowledgeable and can make the deal happen! Highly recommend Napoleon Volkswagen of Sanford! | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ kask mane

Had good service Kelvin had excellent customer service. | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Griffin Cox

Sleezy sales tactics over $2,000 is optional fees had to ask 4 times to remove a fee and they told me they cannot because it was “already on the car”. Optional but not. Told me I could not take my print out with me because IT HAD MY INFO on it and said it was illegal because my own info was on it. lol don’t trust these 5 star reviews | Read Full Review

7/31/2024 12:00:00 AM | Google

★★★★★ Michael

I had a great experience at volkswagon napleton. Abdrielle was an amazing sales rep. He was very knowledgeable on the cars we looked at. | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ Marc Fritts

Kenny was great | Read Full Review

7/30/2024 12:00:00 AM | Google

★★★★★ Andrew Lehrer

I was surprised to find a very clean low mileage Mercedes GLS63AMG at Napleton Volkswagen. Not only did they have this very clean condition Mercedes, I was shocked to see they had a great selection of many different pre owned cars. The dealership representatives were very professional in assisting me thru my purchase. Carlos was | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ Norman Easton

Yez is a great salesperson. Very helpful. I would recommend her to anyone. | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ PP Carapeba

Bought a preowned Dodge Challenger there. I was helped by Harold. Everything went very smoothly and he was able to fit the transaction time on my schedule. He went above and beyond along with the store manager to make the deal happen! Car is pristine, great deal and awesome price. Cant recommend more. Thanks!! | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ Efraim Rosario

Her Concern for my service needs and the quick resolve to my needs. | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ Kaliandra Gonzatto

I recently purchased a new car from Napleton's, and I couldn’t have asked for a better experience thanks to Kelven. From the moment I arrived, Kelven greeted me with a warm smile and exhibited a level of professionalism that immediately put me at ease. He took the time to understand my needs and guided me through various models, answ | Read Full Review

7/29/2024 12:00:00 AM | Google

★★★★★ Jenna Espinoza

I came into Napleton’s Volkswagen a few weeks ago to check out a car that didn’t end up working out for me. Even though I didn’t find anything at that time, I really enjoyed working with Randy. My experience with Randy brought me back in yesterday and I ended up finding something to purchase! This was my first time purchasing a car a | Read Full Review

7/28/2024 12:00:00 AM | Google

★★★★★ Sasha Colon

I had an amazing opportunity to work with Abdrielle that did an amazing job. And his manager Chi that did everything to make sure our deal went thru. Thank you !!!!! | Read Full Review

7/28/2024 12:00:00 AM | Google

★★★★★ Caleb Faustino

Had a wonderful experience here with Kelven very helpful attentive to what I asked always available if I had any questions overall amazing experience here which is very rare now at dealers would recommend to all my friends | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ KEVIN BROOKS

Roger Phipps a Service Advisor for Napleton Volkswagen of Orlando is a professional when it comes attending to the customer's needs when it pertains to their VW vehicle. He advised us of a little bit of a delay due to the fact it was a Saturday morning, but stated he would do everything in his power to get our VW vehicle serviced a | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Tamia Rodriguez

My experience with Kevin was exceptional. As this was my first time purchasing a car without my parents' assistance, I had numerous questions. Kevin answered all my inquiries patiently and thoroughly, never making me feel like I was a bother. His professionalism and friendly demeanor made the process smooth and enjoyable. I would hig | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ xbass 349

Niyi Helped me with the purchase of my jeep and made it a great experience, I was nervous about the out come going in but he made it so easy.. wish all sales members was as experienced. | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Amy Garcia

Came here in looking to trade in my truck and Kelven and Chi made it happen. Great customer service and would recommend anyone here. Kelven will listen to what you want and do his best to make it happen. Ask for him | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ Danny Schmidt

Stop at this dealer to get my dream truck Niyi the sales man did an outstanding job i will recomend thos dealer to anyone A+++ | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ R M

This dealership has amazing staff, everyone there is very professional. I was helped by AB (Abdrielle) who explained everything clearly and was very informative. He spoke both English and Spanish, so if you need that diversity he’s the one to go to. Overall great experience | Read Full Review

7/27/2024 12:00:00 AM | Google

★★★★★ HDM

Same as others have stated- I offered to pay the price listed on their website and then after talking with them the price is thousands more. Classic bait and switch with this dealership! Save time and look elsewhere. | Read Full Review

7/27/2024 12:00:00 AM | Cars.com

★★★★★ Raya Jawhari

Kelvin was great. Team was friendly, had a very good experience! Would recommend 100% | Read Full Review