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Volkswagen of Ocala

★★★★★(160)read reviews

5135 SW College Road, Ocala, FL 34474

(352) 877-3783 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Rockwell Farrell
Great service. No pushy salesmen. VW of Ocala made buying a car easy. | Read Full Review
9/7/2026 12:00:00 AM | Google
★★★★★ Rafael Garcia Paz
My experience with the Volkswagen ID.4 has been extremely disappointing. I want to make it very clear that my frustration is with the vehicle and the brand experience, not with the employees at the dealership. In fact, Ricky in the service department has been excellent, professional, helpful, and has always tried to do his job the be | Read Full Review
9/4/2026 12:00:00 AM | Google
★★★★★ Jerry Stemmler
V.W. of Ocala sold us a Toyota Highlander recently and we could not have been happier with their treatment. Our sales rep Carlos was fantastic at helping us and putting us at ease with our many concerns. We would highly recommend this dealer and Carlos to anyone.. | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ Fang Yu
Good job carol | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Vishal Leildhari
| Read Full Review
8/28/2026 12:00:00 AM | Google
★★★★★ nyla banda
Lauro was absolutely amazing to work with! He is incredibly knowledgeable about cars, professional, friendly, and made the entire buying process so easy and stress-free. I truly appreciated his patience and willingness to make sure I felt comfortable with my decision. I highly recommend Lauro to anyone searching for a vehicle—you won | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Gabriela Dominguez
Lauro was a great salesman he helped us achieve what we wanted. He was polite and friendly in the whole process of finding us what vehicles we was looking for. I highly recommend Lauro he will make sure you get what you want. | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Chris Gilliam
Anton was our car seller he was very helpful polite it was a great experience | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Macie Spohn
I bought my first car here. They were amazing! I came in just looking for a certain car, ended up finding a perfect one for me. They were super sweet and helpful, definitely would recommend and would come back! | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Amanda Bradford
I had a wonderful experience car shopping with VW of Ocala. From the start they we are always polite and easy to contact. When I showed up to test drive my car I had the best salesman named David. He was really down to earth and made me and my kids feel very welcome there. They had a full snack bar and hot chocolate machine which my | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ David McPeek
Great experience from start to finish! Shawn was my salesman, and he was incredibly helpful throughout the entire process. He never put any pressure on me and guided me every step of the way. This was the first new car I've ever purchased, and I couldn't have asked for a better experience. Thank you, Shawn, and VW of Ocala, for makin | Read Full Review
8/13/2026 12:00:00 AM | Google
★★★★★ Samuel Draffen
During my visit I had a great time with David Peralta | Read Full Review
8/10/2026 12:00:00 AM | Google
★★★★★ J. Lowe's Guide Service Capt. Jason Lowe
| Read Full Review
8/5/2026 12:00:00 AM | Google
★★★★★ Jill Panciocco
I wish I could give 10 stars! Special thanks to Cedric, Miguel & Chris for outstanding service this dealership goes above and beyond for their customers I have bought many cars but none can top Ocala VW. | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ Kirby Boring
Ok, my experience was really simple, the entire Staff at the VW dealership where very friendly and professional. Austin and finance people took very good care of my purchase. Yes I would purchase their again. Just missed the walk around and a full tank of gas. That's not a big deal. Everyone I came I contact their was wonderful. | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ Debbie Figueroa
If you're shopping for a car and want a dealership that delivers real results, look no further than VW Ocala. My experience here wasn't just good — it was exceptional in every way that matters. Carlos and Ms. Jackie are the definition of elite customer service. They listened to every concern, handled every request, and guided me thr | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Tammy Warlick
Got a new car with only a minimal amount of hassle. | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ Stacy Dukes
I had an amazing shopping experience at Ocala Volkswagen. Everything went smoothly. I left the same day with my amazing 2026 R-line VW Atlas. The vehicle is amazing. The staff was amazing. The purchasing manager was amazing. What can I say? It was an amazing experience. Thank you. | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ Sile Nay
El señor carlos es gran vendedor nos ayudo en todo momento a elegir lo que mas nos acomodaba ,le estamos agradecido ,puede llamarlo en cualquier momento que siempre tiene una excelente atención | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ Christian Zampa
I was sold a jetta with a bad ABS sensor and an active recall by another dealer. Ricky Vallejos helped get me sorted out and got my car through service within 24 hrs! | Read Full Review
7/17/2026 12:00:00 AM | Google
★★★★★ Paula Lucia
Carlos Hernandez was a pleasure to work with. He was not only knowledgable, but made the buying experience so easy. What a wonderful man to work with. Lauro was so Informative and patient as he explained how our new VW worked never overwhelming two 80 year olds. Thank you Carlos and Lauro for a great buying process. | Read Full Review
7/16/2026 12:00:00 AM | Google
★★★★★ John Drury
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7/16/2026 12:00:00 AM | Google
★★★★★ Irene Beumer
My service advisor was spot on about how long my service would take. The waiting area is comfortable. | Read Full Review
7/15/2026 12:00:00 AM | Google
★★★★★ Angelo Rick
Just brought my new Tiguan to Volkswagen of Ocala for an oil change and the experience was fantastic. The staff was friendly, the service was quick, and they took excellent care of my vehicle. Highly recommend their service department! | Read Full Review
7/11/2026 12:00:00 AM | Google
★★★★★ Mike Gilbert
Professional and friendly people that helped me! | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Roxanne Scribner
Amazing | Read Full Review
6/30/2026 12:00:00 AM | Google
★★★★★ Sarah Jane Bennett
| Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ Greg Fernandez
Great dealership with a great selection, but the service it top notch! I always feel welcome when I'm there. | Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ Lisa
Miguel's performance was very impressive , for such a young man , he's going places..the staff was awesome...thank you so much !!! | Read Full Review
6/24/2026 12:00:00 AM | Google
★★★★★ Eric Grenon
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6/22/2026 12:00:00 AM | Google
★★★★★ Cheryl Mann
Shawn was fantastic. Went beyond to be so helpful. | Read Full Review
6/18/2026 12:00:00 AM | Google
★★★★★ Bill Fezzuoglio
The service adviser Mark was very aloof and acted like I was bothering him. Not helpful and could care less if I used them for service or not. I have an Audi and he acted as if I was not welcome because I have an Audi. If you have another Make , stay away!!! | Read Full Review
6/17/2026 12:00:00 AM | Google
★★★★★ Robbie Stuart
I would not recommend this dealership to anyone. They got my address wrong on the car registration, so now I’m having to make an extra trip to sit in the dmv for the address change. I’ve been trying to get my fidelity maintenance plan canceled for about 2 weeks now, but they’ve just been going in circles. They were supposed to email | Read Full Review
6/17/2026 12:00:00 AM | Google
★★★★★ Nicholas Orphanos
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6/11/2026 12:00:00 AM | Google
★★★★★ Kathy de Ron
What an amazing experience we had with Cedric. He took his time and explained in detail all the questions we had. | Read Full Review
6/5/2026 12:00:00 AM | Google
★★★★★ Richard B
Be wary to hand them any personal info - you'll get signed up to their mailing list and unable to easily unsubscribe. I've certainly never signed up, but they've been sending me stuff for years. | Read Full Review
6/5/2026 12:00:00 AM | Google
★★★★★ Mary Giordano
Everyone at the dealership that i dealt with was excellent. I am very happy with the way everything went and extremely happy with my new Tiguan. I will definitely recommend VW of Ocala. | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ Alexis Peacock
Austin Bosley was very professional and knowledgeable. He’s a great salesman which made our vehicle purchase a wonderful experience. | Read Full Review
5/30/2026 12:00:00 AM | Google
★★★★★ Kylie Sylvia
The gm was unbelievably rude... dont get my started on the footwear ?? Wanted us to finance through them even though I had a check from my bank? Lost a sale to volkswagen daytona. ???? | Read Full Review
5/30/2026 12:00:00 AM | Google
★★★★★ Teresa
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5/28/2026 12:00:00 AM | Google
★★★★★ Kim Pensabene
Our car sales person was Miguel. He did a wonderful job on finding us the car that we wanted. | Read Full Review
5/26/2026 12:00:00 AM | Google
★★★★★ Morgan Corrado
| Read Full Review
5/21/2026 12:00:00 AM | Google
★★★★★ Jamie
Brandon Boland was an absolutely amazing salesman...never left more comfortable buying a vehicle! | Read Full Review
5/21/2026 12:00:00 AM | Google
★★★★★ Viola Harraman
Sales rep. Carlos was very friendly and helpful explained everything I wanted to know about the car and took the time to show me how everything worked. Thank you Carlos. | Read Full Review
5/19/2026 12:00:00 AM | Google
★★★★★ Sarah
I made my first car purchase at VW. Miguel was a pleasure to work with; he's honest, knowledgeable, and kind. I absolutely love my car! I highly recommend Miguel and this dealership. The staff is amazing as well! If I could give 10 stars, I would! | Read Full Review
5/18/2026 12:00:00 AM | Google
★★★★★ Jason Woodford
Great dealership to work with! | Read Full Review
5/18/2026 12:00:00 AM | Google
★★★★★ Lewis Walton
Straight forward, efficient transaction with a very nice team of folks! Got me in and out with the agreed deal and I appreciated the great service. | Read Full Review
5/14/2026 12:00:00 AM | Google
★★★★★ Landyn Tucker
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5/12/2026 12:00:00 AM | Google
★★★★★ Lindsay Neumann
Brandon was fantastic to work with and the sales manager, Chris Hudson, went out of his way to make my transaction as easy as possible. Thank you both! | Read Full Review
5/12/2026 12:00:00 AM | Google
★★★★★ Brandee Demshock
We bought a 2026 Volkswagen Atlas Peak Edition yesterday. In all the years of buying cars this was the most relaxed and easiest dealership that I have ever had to deal with. Our salesman Carlos was absolutely Amazing and spoke to us like we could have been family. We could not be happier!!! If you want a car ———> VW of Ocala is the p | Read Full Review
5/9/2026 12:00:00 AM | Google
★★★★★ Shantele Rodriguez
Great service! They worked with me for a very long time and were still very patient and passionate about their work! 10/10 would recommend. | Read Full Review
5/9/2026 12:00:00 AM | Google
★★★★★ R Dixon
Been to the dealership 3 times to attempt to drive a suv with the wife. First time the salesman spoke than just walked off to never return. The other 2 times we couldn’t even find one. We both work and have very demanding schedules so I guess a trip to Gainesville will have to be in the works even though I live 2 miles from the deal | Read Full Review
5/9/2026 12:00:00 AM | Google
★★★★★ Judy Williams
Positive experience. Difficult job, excellent tech | Read Full Review
5/7/2026 12:00:00 AM | Google
★★★★★ Mike Burlingame
My buying experience was good. Miguel was easy to work with and knowledgeable. I would recommend this dealership to my friends and family. | Read Full Review
5/5/2026 12:00:00 AM | Google
★★★★★ Alexander Llanes Doval
Excelente atención y profesionalismo,muy buenos!!! | Read Full Review
5/5/2026 12:00:00 AM | Google
★★★★★ POP POP
Horrible i was lied to i was told certain things were done and that certain prices were deducted which were lies and the day we left the dealership with the car the engine light came on and we were told that's not covered on our purchased extended warranty | Read Full Review
5/5/2026 12:00:00 AM | Google
★★★★★ KelseyandTakim Henry
Carlos was amazing and the team at VW Ocala made us feel like family! We had a screaming toddler while trying to go through the buying process and not only did they help entertain her with a cute toy but they also gave us food for her since we were there and the muffins weren’t covering her. | Read Full Review
4/30/2026 12:00:00 AM | Google
★★★★★ Emma I
Worst decision I ever made was to come here. Purchased a used Volkswagen car with not too high mileage on it on Saturday, it is now in their shop due to having engine issues. Used it only for 3 days and that was just to get to work and home. Single mom with handicapped children who needs a car for work to support us and for their doc | Read Full Review
4/30/2026 12:00:00 AM | Google
★★★★★ Dana Beatty
I was really pleased and impressed with all of the people I interacted with while buying my car! Thank you Miguel, Chris, Jackie, and Bobby..Everyone was professional, prompt, thorough, and friendly!! Thank you VW Ocala!! I love my Atlas!!! Thank you!! | Read Full Review
4/29/2026 12:00:00 AM | Google
★★★★★ P Davis
Excellent no pressure experience. They will negotiate on price somewhat. Call ahead to give them time to prepare which will speed up the process. I completed my purchase in about 2 and a half hours. If you finance there you will have to endure the standard selling of warranty plans. Make sure to skip all of those unless your vehicle | Read Full Review
4/29/2026 12:00:00 AM | Google
★★★★★ Antonio Rosado
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4/27/2026 12:00:00 AM | Google
★★★★★ Alba McKenzie
Great service wonderful customer serv Wonderful customer service, especially Carlos Hernandez | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Robert Roberts
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4/11/2026 12:00:00 AM | Google
★★★★★ Brianna Woerner
miguel made my first time buying a car such an easy process and good experience. he spent an ample amount of time to make sure i got exactly what i wanted and could afford. he is very knowledgeable and also very caring of his customers. he has stayed in contact with me ever since and has been so helpful since day one. | Read Full Review
4/6/2026 12:00:00 AM | Google
★★★★★ Joe Delgado
Great place everyone was helpful and Carlos was awesome in getting my vehicle | Read Full Review
4/5/2026 12:00:00 AM | Google
★★★★★ Qadir Zamdin
Miguel and Carlos at the dealership excellent customer services willing to work with and spend prompt time to make sure you pick the correct vehicle that works me and my family | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Smiling Beauty
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4/2/2026 12:00:00 AM | Google
★★★★★ emanuel tortorici
Miguel is hands down one of the best. Him and Kevin at bmw are my guys. Thank you again | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Tyler Moore
TJ is fantastic to work with - i used to work in the industry, and he was as transparent as they come. I would highly recommend this dealership as someone who knows the ins and outs of the car biz. | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ hrutana
Everyone is so helpful, they really work hard to make you happy with everything! | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ David Cypcar
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3/24/2026 12:00:00 AM | Google
★★★★★ Peter Pucino
Everyone was very helpful and knowledgeable. As a result, I got a great deal | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Kathi Gonzalez
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3/17/2026 12:00:00 AM | Google
★★★★★ Blake Bouncy
We had an excellent experience when we purchased a new Jetta with Fernando of VW of Ocala. He’s fair, a good negotiator, patient, low pressure and he listened to what we really wanted from a new car. He even took the time to show us the VW bus when we asked if we could see it just for fun. We would definitely recommend him if you’re | Read Full Review
3/15/2026 12:00:00 AM | Google
★★★★★ Gloria Robeson
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3/11/2026 12:00:00 AM | Google
★★★★★ James Shelton
Bought a Corvette from these guys 2 months ago had nothing but problems out of it. They definitely didn't do a good job inspecting this car. TJ and the staff are very difficult to get in touch with. I have emailed them with no responses. My tag has expired almost a month ago they still have not sent my paperwork for the tag. Definite | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Sandy Cravens
Miquel @ VW helped me with the purchase of my car. He is very personable and knowledgeable. He kept in contact with me until the purchase was finalized. I highly recommend VW and Miquel! | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Kyle Stepp
I recently purchased a used Suburban from this dealership. The Carfax report indicated that all fluids and filters — including the transmission — had been changed prior to sale. During the test drive, I noticed a noise that sounded like it was coming from the drivetrain. I brought it to their attention, and they told me there was a s | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Matthew Rainey
Miguel Ramirez made my Jetta purchase one of the easiest automotive transactions I’ve ever had. He was friendly, straightforward and transparent with the process. He listened to what I was looking for and got it done in a little over two hours. Would recommend him to anyone! | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Raffaella Calmont
We had an extremely disappointing experience at this dealership. We were given specific numbers over text that we practically agreed to before making the trip. Based on those agreed terms, we drove over an hour and a half at night with two children — including a newborn — to finalize the deal. When we arrived, we were told the deal | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ SUNNY Doane
Don't waste your time.They will tell you whatever you they want to get you through their doors.Because I gave them a price and what I was looking for and they still had me come in and then said that I was lying and that they never knew that my price range was what it was don't waste your time going here , that's all it is even for yo | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Gloria Mcleod
My experience was extremely great. He knows about cars. Example I have my car for over an year now, and he was the first person to fix my phone and GPS. I am very appreciative of his excellent work. Keep up the good work. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ George Cordero
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2/25/2026 12:00:00 AM | Google
★★★★★ Dana Jackson
Great visit. Miguel answered a lot of questions we had | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Braxton D
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2/23/2026 12:00:00 AM | Google
★★★★★ ???
The sales Miguel is a very guy, helps the deal go very smoothly | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Gynn Dickerson
We bought a 2021 Ford Explorer from them. We dealt with Anthony, Carlos and Raymond all of the are awesome! Excellent service and they try their best to help in any way. I would recommend this dealership to anyone looking for an honest dealership. Thank you all | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ 1987 GNX
Great place for your next vehicle. Contact Carlos Hernandez for any information regarding your new lease or your next purchase. | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Elvin Bonilla
Excelente | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Chris Ward
Easy , hassle free experience. Miguel was honest and helpful every turn of the way, he made the whole thing an enjoyable experience. | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Eric Michael
Went to get it serviced today and Ricky was our service adviser. Great experience. I have also gone to the Port Richey location and their VW services are also good. Nice job by the Ocala branch today! | Read Full Review
2/9/2026 12:00:00 AM | Google
★★★★★ Danielle Theodorides
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2/9/2026 12:00:00 AM | Google
★★★★★ reraroo
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2/9/2026 12:00:00 AM | Google
★★★★★ Robert Riggs
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2/9/2026 12:00:00 AM | Google
★★★★★ Clarene Benton
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2/9/2026 12:00:00 AM | Google
★★★★★ Brandy Raynor
We had such a great experience with David Peralta at Volkswagen Ocala! From the start, he was friendly, welcoming, and never pushy. David really listened to what we were looking for and worked hard to get us a deal we felt great about! He was patient, honest, and easy to talk to, which made the whole car-buying process way less stre | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Emmanuel Monti
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2/2/2026 12:00:00 AM | Google
★★★★★ Tammy LeBlanc
Amazing experience and beautiful dealership! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Jeremy Noegel
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2/2/2026 12:00:00 AM | Google
★★★★★ N Silkyn
Great service. Fez was able to accommodate me in an emergency. I had a slashed tire on my new Atlas. He provided updates and got be back on the road with a new tire within a short period on time. Thank you! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Linda Peavy
Salesman Brendan was very helpful and Lauro Is very knowledge concerning the cars functioning and computer | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Dennis Miller
The whole team was great! Salesman was Chris Hudson and the Finance Guru was Cedric. Both went above and beyond to make our deal work! | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Maxiii Gutiii
I had previously put 1?? but it changed my review because they contacted me apologizing for what was caused it all was a misunderstanding, thank you for contacting me ?? | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Renee Ziegler
I recently bought a 2025 Tiguan from VW of Ocala. From the first interaction everyone I worked with was knowledgeable, polite, accommodating and very nice! I started working with Fabio and Chris. I had some challenges with my negative equity in my trade, however they worked very hard to make the numbers work! When my husband and I ca | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Joann Heim
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2/2/2026 12:00:00 AM | Google
★★★★★ Christina Rossi-Bennett
Carlos is an exceptional salesman who never pushes but always provides a variety of options to suit your needs. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Kylee L
After an awful experience with Gunther Volkswagen of Clermont, who have a highly sexist and aggressive sales Manager named Josh.. I found this dealership to be a breath of fresh air. Miguel and the team were able to get me the price I wanted, without any hesitation. They made everything so easy, even working with me via phone because | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Bharat Kalakata
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2/2/2026 12:00:00 AM | Google
★★★★★ Greg Vandervorste
Great people to work with | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Donna Gorgone
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2/2/2026 12:00:00 AM | Google
★★★★★ David Gavin
This dealer charges huge doc fees and tag & title fees so they can advertise a lower sticker price. I would shop around elsewhere for a better out the door price when buying. The staff and facility are nice. | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Mike Gaudig
This place kills me I sent my odometer reading on 14 December because I traded a car away and I want to get my gap money back No response no communication You try to do everything you can do right and they still ignore you | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Casey Rain
Seriously shady business practices. I was interested in an Atlas here but not 100% sure just yet. I left to think about it and then their sales manager would not stop hounding me. After confronting him, he took absolutely no accountability and tried to blame it on his employees instead. I feel bad for anyone who works here having to | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Katie Buongiorno
NEVER LETTING THESE PEOPLE TOUCH MY CAR EVER AGAIN!!!! Took the car in for a full look over. The previous time we were in they mentioned the tire needing to be replaced. This time miraculously it doesn't need anything with the tires. We even asked them to check and they assured us that all tires were fine and functional. This morning | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ viviane irizarry
Muy buena experience | Read Full Review
1/9/2026 12:00:00 AM | Google
★★★★★ Leonardo Mendez
Carlos is great ! Highly recommend | Read Full Review
1/9/2026 12:00:00 AM | Google
★★★★★ BestTreeService InMarionCounty
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1/2/2026 12:00:00 AM | Google
★★★★★ Mark Chapman
Our truck picked Thanksgiving to beak down, and lucky for us it happened at the Ocala exit. Long story short, replacing was a better option than repairing. A quick search found the perfect used truck at Volkswagen of Ocala. We were greeted by Isaiah upon arrival and by the afternoon were proud owners of an excellent certified used | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Andres Garces
Great service. Carlos Hernández was patient and told me all the benefits of the car, financing and answered all my questions very kindly. Thanks VW Ocala | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Yomar Viera
Great experience Christian the salesperson is great ?? he gave me the best service, recommended 100% | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Jim Thomas
David the salesman was great to deal with. Very professional dealer. Everything went awesome | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Matt Miller
Very happy with my experience here. In 40 years of dealing with dealerships, not once did I have a good experience with sales…until I got here. The staff, and especially David P. were easy to deal with, and they presented prices that were transparent. They have a very modern facility with streamlined processes, and great amenities | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ William Colina
Highly recommend Isaiah, top notch service! | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Gwen Lowery
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1/2/2026 12:00:00 AM | Google
★★★★★ Aldo Perez
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1/2/2026 12:00:00 AM | Google
★★★★★ Christina Garni
Carlos was incredible to work with. So gracious and knowledgeable and thorough! We love our new used Tiguan! | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Pamela DuBois
It was GREAT!!!!!!!! | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ James Crouch
It was a good experience buying from VW of Ocala. Very professional sales force and the financial guy was extremely helpful. My only concern was the new car prep and cleanup was lacking. For the new car dealer prep fees that you pay, you should expect at least clean windows. Low air pressure in the tires and dirty windows - you can d | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Lisa Taylor
I really have no words to describe my disappointment and frustration in having my rear brakes replaced at Volkswagen of Ocala. Come to find out they literally are charging me over $300 more than what it would have cost me if I would have taken it somewhere else, but they led me to believe that I had to have it done at the dealership. | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Ashley Wright
Had to replace an ABS module in a VW Jetta and it required programming so I called and set up an appointment with the dealership. I was so pleased with the quick and friendly service at Volkswagen of Ocala. They had me in and out and the price was very reasonable. Thank you Fez Fuentes for the amazing customer service! | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Jacqueline Lewis
I've bought a lot of cars in my life, and my experience working with Carlos and Lauro was by far the most seamless. From the outset, I shared that I'd be test driving at least six vehicles (from different dealerships), so I needed a few days to make a decision. In the end, I narrowed it down to two options, one of which was at VW of | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Carlos Rodriguez
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12/2/2025 12:00:00 AM | Google
★★★★★ Kaylee Morales
David Peralta and Chris Hudson were amazing from start to finish!!. The ambiance in the building, the positive attitudes make the process completely worth it!. Will most definitely be referring friends and family! | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Jaci Goldsmith
Service - Never have had any issues so five star there when I had a VW. Sales - OMG take your business elsewhere..... I am the type of person who knows what I want, I am straight forward, this is my payment, funds down, terms, trade, credit etc. You can or cannot make this work for this car. That is it simple. Now you can say a | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Jonathan Heil
Service department cannot be trusted. First visit they told me I needed over $3,000 worth of repairs. I opted for NONE and the car was fine for 3 years. Last visit they said I needed $1,400 to fix a misfire. I declined and instead fixed it myself with a $38 cam adjuster from Amazon. Beware! | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ MattMan
Excellent and knowledgable service advisors and techs. All their services are worth the wait and well explained issues and what was completed and why. The sales team is just a courteous and friendly while not presenting the common feelings of pressure I get in other places. I've had my GTI serviced here for a year and my new ID.4 se | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Heather Caputo
Shawn Girton was awesome! Made my experience amazing, everyone in Service was fast and efficient w fixing what was wrong on my vehicle! Great job everyone at VW of Ocala! | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Aaron Munden
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11/2/2025 12:00:00 AM | Google
★★★★★ John Tucker
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11/2/2025 12:00:00 AM | Google
★★★★★ Thelonius Bowen
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11/2/2025 12:00:00 AM | Google
★★★★★ Jane Parker
Comfortable atmosphere, enjoyable experience which goes against every stereotype about buying a car. | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ DJ Naughty The Blends King
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11/2/2025 12:00:00 AM | Google
★★★★★ Megan
Although we have not yet purchased a car here we had a great experience with our salesperson and we will definitely be purchasing in the future due to the kindness and professionalism! | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Darryl Green
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11/2/2025 12:00:00 AM | Google
★★★★★ John Evans
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11/2/2025 12:00:00 AM | Google
★★★★★ Angelica Ibarra
Extremely disappointed with choosing VW of Ocala as my first dealership to purchase from. While everyone is friendly there, their customer service is appalling. Every single time I have an issue it requires multiple calls and VMs, which are always left unreturned or returned months later. Would not recommend to say the least, especia | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Krissy Feinberg
Chris was amazing I so love my Tiguan. Thank you so much. | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Ness Bee
Shawn Girton is absolutely amazing. I went to Volkswagen approximately 6 years ago and tried to get a vehicle. It didn't work out in my favor because of the amount of money I needed down. This time around I was prepared and to my surprise Shawn, was still there. He treated me with such respect and kindness. He understood my goal. Wi | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Lacie Akin
I’ve never had an unpleasant experience here! any time i have taken my car in i get a full run down & video of my vehicle and how much life the technicians think are left on my tires, brakes etc. i’ve mostly worked close with Fez and he is always helpful and seems to get everything ordered & completed for my vehicle quicker than expe | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ john crowl (dragon)
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10/2/2025 12:00:00 AM | Google
★★★★★ John Day
I had an excellent experience at VW Ocala. Austin, my salesperson, was very friendly, helpful, and accommodating throughout the process. The finance team was also great and worked with me to navigate an unconventional purchase. Everything was handled smoothly and professionally, and I left feeling confident and satisfied. Even though | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ David Schrock
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10/2/2025 12:00:00 AM | Google
★★★★★ Marcela Bejarano
Excellent | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Monica Collantes
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10/2/2025 12:00:00 AM | Google
★★★★★ Christe Mihok
Though we ultimately chose a car from a different place, the girl (Emily) that helped us with the one we were initially interested in was extreme Professional and patient from beginning to end. She updated us on the car as it had just came in and kept good contact and was very nice to deal with. | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Kelli
Great sales and financial staff. They made our transaction quick and easy. The parts department was also good to work with. Highly recommended VW of Ocala. | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Brandon Brodkin
I had an amazing experience at Volkswagen of Ocala! I recently purchased a Golf, and my salesman Tyler made the whole process smooth, stress-free, and enjoyable. He was knowledgeable, patient, and really took the time to answer all of my questions without ever making me feel pressured. Tyler listened to what I wanted, found the perfe | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Benas
We went to VW Ocala and were greeted by a gentleman named Shane. He was very professional and helpful in meeting our request and thus in the process gained new future loyal customers. 5 stars ?, A+, 10/10!!! | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Lance Scates
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10/2/2025 12:00:00 AM | Google
★★★★★ Jorge Morales
Extremely disappointed. Most dishonest service department ever !! We have purchased several cars at this dealer. Today, My wife a senior citizen, went just to get an oil change and tire rotation. End up with a $700 bill and didn't even rotated the tires and the car drives weird. The agent didn't tell how much it was goin to be, an | Read Full Review
10/2/2025 12:00:00 AM | Google

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