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Palmetto57 Volkswagen

Palmetto57 Volkswagen

★★★★★(220)read reviews
16825 NW 57th Ave, Miami Gardens, FL 33055
(305) 921-0540 Ask About Our Service Specials!
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    Get a 10% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
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Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 7:00 AM - 5:00 PMSun: 8:00 AM - 3:00 PM
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Customer Reviews

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  • ★★★★★ Rebeca Wengier
    “I had an excellent experience with the salesperson Santander at Volkswagen Palmetto 57. The service was very professional, transparent, and attentive. The buying process was quick and hassle-free. I highly recommend!” | Read Full Review
    4/23/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Rodrigues
    Beware of bait and switch ads placed by this dealer on cars.com I attempted to buy a used vehicle and requested videos, pics and a carfax and after 3 days they were unable to provide. Then they said the vehicle was being serviced and cleaned for showing, yet the vehicle is pictured on their lot already. When I offered to make deposi | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Diego “GOLF R” Rodrigues
    When it comes to selling you a car, they are great; but when it comes to fixing your car when it has a defect, they are the worst people on the planet. | Read Full Review
    4/21/2026 12:00:00 AM | Google
  • ★★★★★ Dayane Cuba
    I had a great experience with Moises Tejada as salesperson, I recommend him for get a great deal and experience | Read Full Review
    4/18/2026 12:00:00 AM | Google
  • ★★★★★ Jose Perez
    I recently had an excellent experience buying a car, thanks to the team at the dealership. Fermin, Tony Cantu, and our salesman Daniel Tano, were all fantastic to work with. From the moment I walked in, they made the entire process smooth, transparent, and completely stress free. They were professional, genuinely listened to what I n | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Crystal cakes
    UPDAT;:: THIS IS THE LAST CAR I EVER GEY FROM VW DO NOT RECOMMEND! I turned in my lease with miles over wanted to buy out my lease they swore to me that would take care of everything with the miles if I got into a new lease! Swore up and down I would be all set! Now I have a 1800 dollar bill for over miles and they told me oh well to | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Grace Franks
    This place does not negotiate and adds any fees they can. No such thing as an OTD fees included with this dealer. Thinking you’re getting a $10k car? No! Fees add up to $4k making fees 40% of the price? What a waste of time. This dealer also does not offer shipping of cars. People buy cars from all over and should be accessible to ev | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Camila Gonzalez
    We had such a beautiful & amazing experience with Tony & our Salesman, Enrique. Would recommened 100%. | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Contreras
    Yo compré mi carro allí. Trate de venderlo en CarMax pero Volkswagen credit no permite acceso a la información de mi préstamo y por eso me ví obligado a ir al lugar donde lo compré: Palmetto57. Me hicieron esperar aunque el lugar estaba completamente vacío. Luego Robert me pidió las llaves y reviso mi carro. Me dió un precio que era | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Patricia Poleo
    Worst experience ever! I'm never coming back to Palmetto57 and quite honestly I'm thinking about never buying Volkswagen either. I went there because vw credit wouldn't allow carmax to access loan info so they weren't able to give me an offer for my jetta 2023. They made us wait although the whole place was empty (now I Know why). A | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Reynaldo Tarafa
    Service department is a mess Daisy according to her is the supervisor and that’s true then that’s why this place is unorganized Carlos also very unprofessional, they just do what they want they don’t follow the arrival or the appointment times at all ! Vehicle was ready and they call only reason i knew the vehicle was ready I noticed | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Clariza Juarez
    Me voy feliz con carrito nuevo, la atención de Guillermo fue de 100/10. Les recomiendo preguntar por el cuando entren al dealer. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Eduard Camacaro
    Excelente atención y asesoría en el mantenimiento y compra de tu vehículo lo recomiendo su personal es muy amable y dedicado | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ lalar brown
    I bought a car with them, My salesman was guilherme bastos super gentleman and helpful,however my car even being a new unit ended up breaking down in the corner street. I call them and guilherme came to pick me up super fast and helpful, they gave me a new unit completely new and different! I'm so grateful to buy with them. That's my | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Zahra Khan
    I made an appointment to see a car which was confirmed multiple times. I drove all the way from Delray expecting to see it and once I arrived was told that it got sold. A simple call to inform me not to waste my time would have sufficed. Im disappointed with the lack of help, even when I was in the dealership | Read Full Review
    3/31/2026 12:00:00 AM | Google
  • ★★★★★ Borja Fitzyork
    I have a very good experience purchasing with Guilherme and Jessica! Thank you Volkswagen palmetto ! | Read Full Review
    3/29/2026 12:00:00 AM | Google
  • ★★★★★ Raquel Alicea
    I took my car in for a service. I was extremely nervous being a woman and taking in a car for mechanical issues and so on, but my service attendant Melkizedek Villalona was so helpful and kind! He made me feel at ease that he would let me know everything going on and called me with updates. I’m incredibly happy with my experience wit | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ CHARLY HOFFMANN
    The best experience I have shopping a car with Guilherme Bastos and her manager Jessica and noriequi! | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Julie Florit
    Juan, the representative in the Service department was very courteous. He explained everything and he answered all my questions. | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Eric E
    Bait and switch alert! Called to inquire about one of their vehicles listed. Advertised at $20,769, best they would give me is $26k OTD. What a scam! | Read Full Review
    3/27/2026 12:00:00 AM | Google
  • ★★★★★ Ari Sh
    I had a great experience at Volkswagen Palmetto. This is my second Volkswagen, and they did not disappoint. From the moment I walked in, everything was smooth, professional, and well organized. My sales representative, Guilherme, was extremely helpful, patient, and knowledgeable , he made the whole process easy and stress-free. The | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ MONTY
    I recently tried to purchase a Jetta listed on a dealer’s website for $15,500. When I called the sales manager to get an offer, he gave me a price of nearly $20,500 that’s $5,000 more than the listed price, and that’s not even including taxes, which should be around $1,100. So essentially, there was almost $4,000 in additional fees. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Bruno Lopez
    I came back march 25th after a horrible service. I know, my fault. They sent an sms informing me they were concerned about my safety and invited me to come in and to a recall repair. Called and made sure they had the part, did the call and they confirmed they did. Booked thru the link they sent. Went in and they didn't have the part. | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Yamisleydis avila
    The best experiencie i have buying curso! Thank You Guilherme and palmetto! Jessica mana manager was super nice | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Carol Fuentes
    Manuel was was awesome. He was patient answering all our questions and provided excellent customer service. Thank you. | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Celia ly Quiñones
    The best dealership in Florida Guilherme and Jessica are the best ! | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Ducktah Wahwee
    Bought a car here, everything about this experience was... mediocre. They did give me the price over the phone, but they were not willing to give the breakdown of the increase over the list price. I came in anyway, and looked at the car. Overall it was okay, some used car quirks, tires were a bit old. The car itself really needed tin | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ N Nick
    Good service. Quickly recognized what part I needed. Nice and kind staff | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Michael Lang
    They baited me into the dealership, knowing I was coming from far away, by quoting me purchase and finance terms on a vehicle, then switched to a different, older vehicle of the same color hoping I wouldn't notice. They also changed the purchase price they quoted me to a higher price with a higher interest rate. I showed them the com | Read Full Review
    3/18/2026 12:00:00 AM | Google
  • ★★★★★ G Sarbino
    Made a service appointment engine light on at 15,000 miles. Arrived exactly on time only for them to tell me I don’t have an appointment. Then they told me I could leave the vehicle there, but they don’t offer loaner cars. My vehicle is still under full warranty. I’m going to take my business elsewhere. | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Savier Hernandez
    Very disappointing experience with this dealership. We negotiated a deal for a 2021 Dodge Ram Hemi and agreed on a purchase price of $26,000. The dealership told us the offer was accepted, so we proceeded with the credit application expecting to finalize the purchase. The bank approved $20,000 and required a $6,000 down payment. Ini | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ SURAJ THAKUR
    Never recommend this dealer they literally tried to scam for there mistake and horrible customer service. I went to check with wolksvagen jetta and the car price declared on the car is $8,900 and they come up with online price for $15,900 and made it $20,000 in quote and the sales person doesn't know what he is talking, when I questi | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Tedra Allen
    I purchased a car from Palmetto57 and it was a great experience thanks to Guilhermo Bastos who was absolutely exceptional! He was attentive and informative. Thank you | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Cafe Anna's Bakery
    If I can give this company 0 stars I would…. I have leased 2 vehicles from this company and when I say CUSTOMER SERVICE IS DISGUSTING & UNPROFESSIONAL! Let me start off by saying I came in to Volkswagen on Thursday march 12 of 2026 at 1:55 to drop off my truck due to the engine light being on so I left my car came back the next day | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Samuel Jones
    I would strongly advise anyone looking for a vehicle to avoid this Volkswagen dealership at all costs. I purchased a car from them, and within just TWO DAYS the transmission completely stopped working. Two days after spending my hard-earned money on what was supposed to be a reliable vehicle. This was supposed to be a birthday gift | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Canberk Ozturk
    Buyers should proceed with EXTREME caution when dealing with this dealership. I spoke with their team on the phone and confirmed the purchase numbers multiple times before making a 1-hour drive to the dealership. I clearly asked three separate times whether there were any additional fees beyond dealer fee, tax, and registration. I w | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Kerrick Johnson (Kj)
    I have been trying to trade in my 2023 ID. Every time I come into the dealer they have no Solutions the car is worth nothing. I'm at the end of my lease still no Solutions except to buy another car and abandoned this one ! I have no words.... | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Bibinho USA
    Thank you so much Guilherme for all the attention and knowledge given to us while at the dealer. It really helped us to making up our minds and decide what’s the ideal vehicle to buy. See ya soon. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Alexander Lopez
    Unfortunately, my experience at this dealership went from great to sour after my last lease attempt earlier today. After 3 different visits in the span of 8 months to negotiate a new lease, I was misled into believing I can lease a 2026 Atlas Cross-Sport for a lower payment and down payment. All the details were ball parked via text. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ gustavo
    I stopped by to check out the place and look at the cars, and Guilherme took great care of me | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ C C
    ????? Excellent Experience with the VIP Upgrade Team! Jessica, the VIP Upgrade Manager, was outstanding throughout the entire process. Her communication was clear, professional, and she made the upgrade process very smooth and easy to understand. Guillerme was great with the delivery—very professional, friendly, and made sure every | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Gisele Flores
    I would like to leave my very positive feedback about the service provided by Guilherme. Even though the car model I was looking for was not available at the moment, he was extremely attentive, professional, and helpful throughout the entire interaction. He showed great willingness to help, explained everything clearly, and made an | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Silvana Bastos
    Guilherme was very helpful, and I really liked the space. | Read Full Review
    3/7/2026 12:00:00 AM | Google
  • ★★★★★ Gabriela Azevedo
    I am an immigrant and arrived in the United States 17 days ago. Yesterday I bought my first car here, and my experience was incredible! I had been looking for used car options for some time, checking several websites, but I was still unsure. Then I went to Palmetto and was assisted by Guilherme (Dealer) and Jessica (Manager). Guilh | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Ahmet Ozturk
    I bought a Volkswagen Atlas car. They said it didn't have any faults, there was a gearbox failure. Also, I realized that the gas cap was not working 15 minutes after I bought the vehicle and went back. They asked for a fee of $370. The staff was very rude and rude. I don't recommend it to anyone. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Estefani Melendez bello
    Excelente servicio y atención ! Aquí compré mi tiguan 2026 y lo amooo los WV son unas naves !! | Read Full Review
    3/3/2026 12:00:00 AM | Google
  • ★★★★★ Ghyher jules
    We went to Palmetto57 Volkswagen looking at a the 2019 Volkswagen Jetta 1.4T S advertised at $9,999 with 6724 miles stock #Y067091ABA. I got on the phone and spoke Daniela, who confirmed to me that the car was still available. She had us complete the finance application. The credit was ran, and the inquiry is showing on the credit. | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ KF
    I contacted this dealership at 8:00am ready to make a serious deal on a vehicle. Before even discussing price, I specifically asked Lewis whether they added any reconditioning fees or accessory fees on top of the advertised price. He stated he had "never heard of a reconditioning fee" and confirmed the only charges were vehicle price | Read Full Review
    2/26/2026 12:00:00 AM | Google
  • ★★★★★ Pata 77
    Excellent experience during the process of buying my car. Guillermo is very kind and helped me with all my questions, explaining absolutely everything I needed to know. It’s a great environment where you feel very comfortable. Thank you! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Javier Rivas
    Jessica and Guilherme were so helpful. Definitely coming back here in the future. ???? | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Isabella Percy
    We were assisted by Guilherme, a Brazilian representative at Volkswagen, and he was absolutely outstanding. He is very attentive and, despite being young, incredibly knowledgeable and wise. He took the time to clarify all of our questions and made sure we fully understood every step of the process. Unfortunately, the specific vehicl | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Jean-Pierre Villard
    | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Jonathan Reina
    Make sure you get an independent inspection on the cars they sell you before you buy from these people | Read Full Review
    2/23/2026 12:00:00 AM | Google
  • ★★★★★ Massimo Mancuso
    Carlos was very helpful and kind | Read Full Review
    2/16/2026 12:00:00 AM | Google
  • ★★★★★ Joselyn Turck
    Juan Lopez serviced my 2021 Volkswagen Atlas today and he was very kind very humble very generous and serviced our vehicle in a timely manner from what my spouse mentioned. Our vehicle has been turning off for months during slow traffic and I been getting light alerts on the passenger airbag side. I also been getting letters in the m | Read Full Review
    2/11/2026 12:00:00 AM | Google
  • ★★★★★ Diusnaidy Dominguez
    Be ready to wait for 30 + minutes on the phone to be conected to the service department | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Jorge L Dominguez
    Bueno aquí no vengo más, se me encendió el bobillo del motor al Taos que tengo, llegué a las 7 de la mañana y salí a 1:30 de la tarde son unos irresponsables para su trabajo, y el carro también tiene problemas en el Bluetooth y no tienen la pastilla, les digo que está no es la única mala experiencia e tenido otras más | Read Full Review
    2/9/2026 12:00:00 AM | Google
  • ★★★★★ Jaime Sitko
    I had an issue with my vehicle and after Managament was made aware they promptly and professionally resolved it. Victor took great care of my dispute and I want to thank him for that! The overall car buying process was smooth and straightforward. I’d recommend the dealership for any local buyers! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Manuel Reveiz
    I have been going to Volkswagen Palmetto Service for many years. I have purchased one second-hand car and two new cars, and I have always trusted them for all maintenance and repair services. José Luis Bringas, my service advisor, is an outstanding professional. He is knowledgeable, honest, responsive, and always makes sure everythin | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Aimee Amargos
    My daughter has been leasing cars at this location for over 11 years. I went yesterday and was introduced to Omar Beato. I can’t say enough about Omar and the excellent service he provided! At all levels, he was nothing less than a pleasure to have done the transaction with. He really worked hard for us and no matter how many tim | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Crystal cakes
    I had a great experience today dealing with OMAR he went above and beyond and really got us a great deal highly recommended coming in to see him and dealing with finance manager Edel! Both gentlemen were superb! | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Edwin Piscoya
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Susan Muindi
    Very disappointed by this dealership! Drove over 1 hour to check on a car that we found on CARFAX only to get there and be kept for over 1 hour. No communication, nothing!!!! Apparently they could not find the car and the key! The manager also gave us a dubious story that the car had gone for service. So why put a car on sale on CARF | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Keith Lamoreaux
    ?? 1 Star – Misleading, Unprofessional, and Zero Accountability My experience with Palmetto 57 VW was unacceptable and a complete waste of my time and money. I contacted the dealership about a 2018 Hyundai Elantra Sport and made it very clear from the start that I was serious about purchasing the vehicle. Throughout the week, I was r | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Roberto Villar
    In reply To Rodolfo Sanchez statement below. ( Service Manager) Palmetto57 Volkswagen (Owner) 5 minutes ago Roberto, this feedback is concerning to receive. We expect our team to deliver a seamless and spotless service to our valued guests, so I'm very sorry that you felt otherwise about your visit. Trust is an important part of an | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ ?????? ??????
    I am extremely disappointed with my experience with Volkswagen Palmetto after returning my leased vehicle. I returned my Volkswagen Tiguan in November 2025 in excellent condition, fully complying with all lease return requirements. I have an official dealer-signed return document confirming that both keys were returned. Despite thi | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Dennis Daley
    | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Rigel Costo
    I am about to be sure that VW doesn't matter about real bad reviews. Worst service department ever, no recommended. After several years of bad experiences with the service department, I discovered another lack of care. During a maintenance on my Golf TDI, two of the diesel injectors were without O-rings. This kind of lack of care was | Read Full Review
    2/2/2026 12:00:00 AM | Google
  • ★★★★★ Summer Campbell
    I had a great experience at Palmetto57 shopping for a Tiguan. Raul Reyes was awesome! They went above and beyond to make us happy with our purchase! | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Maura Hernández Torres
    ¡Experiencia excelente de principio a fin! Estoy realmente feliz y muy satisfecha con la compra de mi carro. Desde el primer momento, Ernesto Turino me brindó una atención excepcional, 100% profesional, amable y siempre con la mejor actitud. Se tomó el tiempo para explicarme cada detalle, resolver todas mis dudas y acompañarme durant | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Remo Maute
    I do NOT recommend this dealership based on my recent Certified Pre-Owned VW purchase. I found a 2024 VW Atlas R-Line Premium on Autotrader listed for around $37k. When I arrived, the salesperson insisted the price was $42k. Only after I challenged it twice did they acknowledge the advertised price. That should have been my first re | Read Full Review
    1/4/2026 12:00:00 AM | Google
  • ★★★★★ Armando Londono
    Gracias por la experiencia brinda por palmetto57 y sobre todo mi vendor Manuel que a estado al pendiente de mi caso… al manager Justo Bermúdez no me queda nada más que darle la gracia por la disposición al ayudarme | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ laura araujo
    La mejor atención de todas. Fui por mi primer carro, me asesoraron y me ayudaron en todo, incluso cuando no soy experta en carros, fueron pacientes con cada una de mis preguntas y mi asesor me acompañó hasta el momento que me lleve el carro. Recomendados 100% y si van recomiendo que pregunten por Ernesto Turino que fue quien estuvo p | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Lukas Ruiz
    Absolutely amazing service center, had my car serviced in Doral VW and the car was overfilled with OIL after being serviced. I was referred to visit the closest dealership to my house ( we live in North Miami) and VW Palmetto exceeded my expectations. Great courtesy service techs, got me out in 30 minutes. Makes me want to go back an | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Mariana Bequer
    We had an amazing experience with our salesman Raul, he helped our family buy two cars in one day, and the whole process was incredibly smooth and stress-free. He was patient, honest, and truly went above and beyond. If you’re getting a Volkswagen, ask for Raul, you’ll be in the best hands. | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Nat-Awurd Amlev
    It's ok. Just couldn't come to a satisfying agreement. I was in no hurry but was prepared to purchase. What's with salesmen offering you an alternate to what you want. Did my research before and didn't think the offer was a fair one... Quite unrealistic Still shopping till I get what I want | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ R Duran
    Review is related to service experience: I am submitting this complaint to formally document an unacceptable and poorly managed service experience. While I have now received my vehicle, the process took 45 days, a delay that was never properly explained despite repeated inquiries. Throughout this period, I was given inconsistent and | Read Full Review
    1/2/2026 12:00:00 AM | Google
  • ★★★★★ Carlos Rodriguez
    Excelente experiencia con el departamento de ventas por internet y con Raúl. Desde el primer contacto, la comunicación fue rápida, clara y muy profesional. Raúl me ayudó en todo el proceso, me explicó las opciones con paciencia y se aseguró de que entendiera cada detalle antes de firmar. Lo que más me gustó fue la transparencia y la | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ Jonathan Arenas
    No much to say just a mistake buying there | Read Full Review
    12/4/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Worley
    | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Eva Rousseau
    Absolutely Outstanding Service at Palmetto 57 Service Center! I’ve been getting my car serviced here for quite some time, and the level of excellence has been consistently outstanding. Daisy and Rolando are truly exceptional. Their professionalism, attention to detail, and genuine care for their customers sets a standard that is ext | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ julio cesar hernandez colman
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    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Rick Exposito
    Great service with a friendly knowledgeable staff. My Tiguan was in and out faster than expected. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Joni Moyer
    My daughter and I were there on Saturday, 11/29 to look at/buy a used car. There was a minor issue with finding the key fobs, but things happen and regardless we have a great experience, and my daughter now has a new (used) car. Thank you to the sales staff, finance department and the sales manager, as ya'll made buying a used car | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ SNA Florida
    Rolando does a great job, Daisy is my service advisor, she is very helpful, I will always recommend calling ahead as they are busy, but even without an appointment they get the job done. I highly recommend getting your car serviced here. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Maria Shteinlukht
    The car is great however the communication leaves a lot to be desired. Contacting the finance department is pretty much impossible unless You physically walk in which is extremely inconvenient. Beyond that the representative in the finance department messed up the registration, it was clearly stated who needed to be the primary and h | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Javier González León
    Que mala experiencia he tenido!! Fui con toda la ilusión de comprar una ID Buzz para mi familia, luego de haber tenido gemelos necesitaba algo mas grande. Fueron ellos los que se comunicaron conmigo para ofrecerme cambiar carro asegurando que podían darme lo que necesitaba y ofreciendo muchas cosas. Yo desde el principio fui claro co | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Mabel Diaz
    Certain sellers are trash! They will sell you a car with important missing parts and not tell you on purpose. I bought this car two months ago and now I have to change my tire to find out I was never given the lock key. I’ve called over and over again and no response just that the sales manager will contact me and of course no call b | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ David Alayon
    Bait and switch tactics, have vehicle online listed for a lower price then when you go in person. When you go to the dealer ship and ask about the online price they won't honor it. Stay away. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ J M
    Do yourself a favor take your money elsewhere, they do not honor promises made even when it’s in writing. My wife and I purchased a 2024 Atlas from them, the Atlas has a cracked windshield and it needed a duplicate key. In writing they stated they would order a new key and send someone out to replace the windshield. Months later, no | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ ilka almendares
    Do not go here. Omar sales rep doesn’t negotiate prices then calls manager who claims they will not lower the price passed $500. I said don’t insult my intelligence. Manager thinks that a person doesn’t know regarding prices. If a dealer wants to make a sale or be friendly they would. STAY AWAY FROM HERE. It’s about the money and no | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Jane Smith
    Was ready to buy a car and have it literally trucked up to Virginia only to have line after line of incidental charges on the final invoice, so walked away. Totally disappointed and discouraged, never again. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ wilson montes
    Was sold a Used Jeep 2019 40k Miles took for inital test drive felt good. Once i left dealership after finishing the deal car warms up a bit its misfiring call the saleman nothing can be done because its too late service is closed maybe two days later bamm check engine light for cylinder 1 misfire . What I was told was its a used veh | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Josh Rozental
    | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Reynaldo Monterrosa
    I would've gone here to check out cars. But after reading how horrible Victor Mejia the sales manager is, I rather give my business elsewhere. | Read Full Review
    12/2/2025 12:00:00 AM | Google
  • ★★★★★ Belkys Lorena Zuleta Paredes
    Gente muy amable lista para servir con una sonrisa, el lugar impecable y confortable, el servicio de mi VW estuvo en una hora listo. Excelente atencion! | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Yanet Moreno
    Yassel was very professional and helpful with my questions . Excellent service | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Aniel Alcala
    MUY BUENA | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Deyvis Hernandez
    Raul best guy for sales | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Karina Uz
    Wish I could give this 0 stars. Buying a new car should be exciting—this was anything but. Palmetto 57 VW completely bungled my paperwork and refuses to fix issues with a brand-new vehicle. I’ve never dealt with such careless service. Save yourself the headache and go anywhere else. We left them a bad review already after purchase an | Read Full Review
    11/4/2025 12:00:00 AM | Google
  • ★★★★★ Carlos B
    Remarkable and Trustworthy Experience! This is the second vehicle I’ve purchased with Jessica and Rodolfo, the first time I went in for an oil change and upgraded my Tiguan and they delivered a truly remarkable experience each time. The knowledge and dedication made the process seamless. They help you feel informed and valued as a r | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Malik Symonette
    Amazing dealership, clean environment and beautiful service. I was taken care of by Jose Luis Bringas who by far is the best customer service representative there is, hands down made me feel like a valued customer. I highly recommend anyone with a VW who comes to palmetto57VW to speak with MR. Jose Luis Bringas. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Vitali Ojalvo
    Salesman Yassel y el manager Victor el duo de la historia. Excelente servicio y paciencia. Llegue a las 7am y sali a las 5pm contento. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Ela and Mila Crafting
    Excellent service. Clear terms and fast service. The seller, Mr Infante was extremely friendly and understood our car needs and recommended the right one. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Stephanny Iglesias
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    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Philippe Cherruault
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    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Ali Arman Tausif
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    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Viviane Zuñiga
    "Absolutely thrilled with Raul and the entire sales process at Palmetto57 Volkswagen! Raul was incredible—he explained everything so clearly and made the entire experience smooth and enjoyable. Definitely a five-star experience!" | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Idelamar Bauza
    Muchas gracias a mario mosquea por su atencion y norielqui gracias por mis nuevos carros | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Luis Alejandro napoles cuesta
    Fue un excelente servicio, gracias a todos Marcos y el equipo de la VW | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Leisy Rodriguez
    Thanks Daniel, you are the best, and very professional. Highly recommend. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Natalia Mejia carmona
    Fue una excelente experiencia! Marcos me ayudó en todo momento, junto con el equipo del dealer estuvieron pendiente y súper rápido! Me ayudaron con el proceso del seguro! | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Milagros Lara
    Marcos Almora el vendedor tuvo una excelente atención y profesionalidad muy agradecido con su servicio | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Beatriz Vargas
    Beautiful man Elmer thank your attention, very good thanks norielqui to | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ daniella moreinis
    Exceptional Experience Thanks to Ernesto! Buying my car at Palmetto57 Volkswagen was such a great experience thanks to Ernesto! From the very beginning, he was incredibly patient, knowledgeable, and made the entire process smooth and stress-free. He took the time to explain everything clearly, answered all of my questions, and made | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Alonso Collantes
    | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Alicia Guadarrama
    Thanks to Marcos Almora, I had an excellent experience doing my trade-in and getting a new lease. From the very beginning, he was kind, generous, and friendly. He listened to us patiently, understood exactly what we wanted, and went above and beyond to make it happen. He did everything possible to complete the deal and help us drive | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Kyle Wagner
    The workers were awesome people and they want to help you out when buying a car. I bought my first car here and a man named Irv gave me the best service I could ask for and more. I felt like I was a part of the family the moment I walked in the door! | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Jonatan Izquierdo
    Excelente servicio de Marco, me ayudó a buscar exactamente lo que necesitaba. Muy professional y atento. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Madeleine Gonzalez
    Gran dealer , excelente y profesional equipo me atendió, gracias | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Katy Vadnais
    I went in for a test drive of a used car. I had previously texted with a salesman who was very nice but when I got to the dealership I was switched to a different salesman, Ernesto. Ernesto was nice in the beginning but after the test drive I wasn’t sold on the vehicle so I told him this and said I’d like to see similar vehicles. To | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Michael Falk
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    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Valentina Plata
    3.5 hours for an oil change… over booking appointments at its finest. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ P. deO
    My husband went this morning to buy a certified used car. They didn't honored the price agreed. (I have it in writing accepted by the seller). When my husband went to buy the car they raised the price $500. Anyways, he bought the car but he left that place with mixfeelings. Not as happy as he should have been after buying a new car. | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Hey Lockout
    A vehicle was sold with bad breaks, bad rotors and a bad alignment. 2 days after purchasing the vehicle the passenger sideview mirror popped off now they're saying breaks are okay and so are rotors yet theres a grinding metal on metal noise and this is safe? Slamming on breaks to stop my 2 month old car and this is safe? And alignm | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Thalia Centeno
    I honestly think this place pays for good reviews. I’d be absolutely SHOCKED if they even open the hoods of any of the vehicles they pretend to service. I paid them over 2k to fix my vehicle, and they charged me for services they didn’t even do. They charged me $350 for spark plug replacement and as soon as i double check their work, | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Gabriela Capurro
    They are very good to sell you a car. After that is impossible to get help from them, very bad customer service | Read Full Review
    11/2/2025 12:00:00 AM | Google
  • ★★★★★ Liana Ela Santos Avendaño
    Muy buenas atenciones, Rodolfo gran trato | Read Full Review
    10/4/2025 12:00:00 AM | Google
  • ★★★★★ T raffic
    Someone bouth a vehicle, they reported it STOLEN. | Read Full Review
    10/4/2025 12:00:00 AM | Google
  • ★★★★★ Liliana Rios
    I recently purchased my car from VW, and I couldn’t be happier with the experience. The staff was professional, honest, and made the entire process stress-free. They took the time to answer all my questions, gave me a fair price, and ensured I drove away confident in my purchase. I highly recommend Yassel de la Cruz to anyone looking | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Tu Local Digital Luis Morello
    | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Lily Bermudez
    First time at Palmetto57 and I’ll never go to another dealership. Thanks to Jose Luis Bringas for explaining everything and even getting a part they didn’t have from another dealer to make sure the service was done that same day. 10/10 recommend! | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Alan
    A great dealersship to purchase or lease a VW. Ask for Irv Smith sales consultant. Irv is an outstanding professional and definetly will make you feel appreciated and getting the best deal. | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Bertha Fernandez
    | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Bruno Lopez
    I really hope this feedback helps this VW dealership and service shop. I left my convertible beetlle 9 days for a relatively small repair that was supposed to take a couple of days if parts were needed, told the service manager I was traveling and would come back to pickup in 6 to seven days, I went to get it 7 days after and never t | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Jacinta Haynes
    I had the worst experience.Been calling VW for 2 week was told that my car was not under warranty. Call back after googling that the water pump was covered spoke with a young lady told her how many mile I had was told I was covered went in was turned away the supervisor Juli’s was not help the only thing he could say was he won’t get | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ Schneur Zev Wolf
    Bought a CPO Cross Sport with 2 year extended warranty back in January, but now being told there is no warranty on file. Have tried calling and emailing management and finance department a million times and NO ONE RESPONDS. How do you run a business like this??? | Read Full Review
    10/2/2025 12:00:00 AM | Google
  • ★★★★★ javier gonzalez
    Highly recommend this dealership to anyone looking for a Volkswagen they truly go above and beyond! | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Flavia Pereira
    Fast service and very good personal working there | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Ben Ariel
    Tony has been a great help for me and my wife. He really made us feel great and took care of everything we needed with no fuss. I give him a 10/10 and my wife loves her new car | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ ANTHONY V
    BEWARE. As a finance manager for over 10 years please listen to me when I tell you this is NOT the place. Spent countless hours at the dealer then sent home without any information. We live extremely far and it was very unfortunate. The next day the dealer withheld all information to my wife about her and her mother’s approval on th | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Mathieu MELOIS
    I bought a car here and after only 10 minutes of driving, the tire pressure warning came on. It turns out there were multiple nails (more than 2) in one of the tire. They clearly knew about it because they had overinflated the tire to hide the problem… it’s irresponsible !! There is a fee for checking up the car before purchase, but | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ John Handal
    | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Danny Ortiz
    Amazing service from our sales guy Eddie. Wow. Ask for Eddie. Bring him a cigar. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ okbutbacon
    thankful for the experience I had with Lorenzo and Dayron for helping me out pick out my new car. they were both extremely helpful! Ask for them on your next trip to VW!| | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ The Bonfim's
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    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Nevil Lopez
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    9/2/2025 12:00:00 AM | Google
  • ★★★★★ silvana porras
    My Mom and I came in yesterday to research prices, not believing we could afford a change at the time. But thanks to the AMAZING VOLKSWAGEN 57 team we were able to leave with zero debt and 2 new amazing vehicles for us the day after. They truly made an amazing effort to help us with our complicated situations and give us the best o | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ MARY STUDIO 305 Master PMU
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    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Lara Aldana
    I had a really nice experience at this dealership! My sales man was Yassel David. He was very friendly, professional and easy to talk with about what I was looking for and what I could afford. He made sure I got the car I wanted at the price I needed. With the finance department also. Very helpful and kind service with Eker De La Cru | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ mary jerez
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    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Valdes
    I truly appreciate the excellent experience at this dealership. Special thanks to Ernesto, my sales representative, for his professionalism and outstanding service | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ A “YouTUBE” C
    No se le ocurra pagar por GAP protection. Es un dinero que perderás. La VW ahora ya no lo devuelve. Dicen que se lo restan a lo que se liquida del carro. Pero al final no lo vuelves a ver. Quien se beneficia con esto es el dealer que te compra el carro. Otros dealers si te devuelven lo que no usaste, Nissan por ejemplo. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Mihai Buba
    I went there to try to buy a Certified Preowned Tiguan SE, the online price was around 17.5k. However at the end they quoted me an out of the door price of 25k. Adding about 7.5k in fees is nuts! That's 43% more than the online price. | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Timo Rosen
    Avoid this dealership – total waste of time. I came in to buy a 2021 Tiguan S. Online, the out-the-door price without any negotiation was around $18,000 (incl. Tax, Fees, Registration), but in person their “real” price was over $20,000 – with no room for negotiation. When I showed the printed online offer, they simply refused to hono | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Danielle Almeida
    Pésimo servicio, gente gruñona. Compré un coche, fui a recogerlo y el vendedor me trató fatal. Me miró con desdén y ni siquiera se molestó en fingir que me trataba bien. No recomiendo a nadie comprar un coche en este concesionario. Además del absurdo margen de beneficio que querían añadir a mi compra, querían cobrarme $4,500 más. Vol | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Kelly Gilbert
    Terrible experience working with this agency. My husband and I were provided an out the door quote in writing that was confirmed twice by two different employees and confirmed by a manager. Upon traveling 2 hours and spending several hours discussing cost/the car we decide to move forward. Upon closing, the manager reports an additio | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Lizauda Montilla
    Eddie was great to work with he was incredible and made the whole process easy. Highly recommend him! | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Cat G
    Hands down the best experience! My salesman Eddie, is my go to for the past few years. Eddie’s exceptional customer service, knowledge and personable skills are unmatched. Vehicle shopping with Eddie always feel like shopping with a brother. I can’t say enough good things about my experience. The dealership is always willing to help | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ i b
    Thank Matt. | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Angel Caballero
    Hace un an¨o tengo un vw atlas que rente en este lugar.Ese dia de negociaciones te tratan como potencial cliente ,eso hasta que tienes que regresar porque tu carro presenta un problema en mi caso el aire acondicionado. En primer lugar el sen¨or se servicio en el mostrador me dice que cierran a las tres que fui muy tarde y ademas es d | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Doing more with less
    Thank you Norielqui Rhayem she was super helpful and amazing she got me out of my 20k negative deal and got me into a brand new VW id.4. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Dennis
    This dealer goes out of its way to help customers at the service center. Many dealers forget you once you sign the paperwork and drive off. In my case, my VW was purchased from a local competitor who was unable to accommodate a simple software recall until the following month. I will be coming back once my lease expires. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ JESSICA Green
    Este fin de semana 07/26 y 07/27 del 2025, fui atendida, muy bien por el vendedor Noslen, muy profesional y patience, ante una primera compradora con muchas inquietudes. Sus colegas Ekker, y Arianna, igualmente bien profesionales en su trabajo. Complacida con mi lease. Gracias | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Gary Stewart
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Nick Garcia
    Tony Cantu and Noslen Gonzalez were a huge help. They made everything so easy, and the whole experience was top-notch. Can't say enough amazing things, and I love my car! | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ carlos ernesto arza medina
    Hands down one of the best dealership experiences I’ve ever had! From the moment I walked in, Team Fermin, Norielquis, Tony, and Jorge Lopez made the entire process smooth, transparent, and pressure-free. Norielquis was super informative and patient, taking the time to explain every detail. Tony made the paperwork quick and easy, an | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Mileibys Carbo
    Excelente equipo trato excelencia y sobre todo gracias a Rodolfo e Ignacio por su ayuda vengan aquí no se arrepentirán y se va con su carrito | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Ivis Arteaga
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Jaime Garcia
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    8/2/2025 12:00:00 AM | Google
  • ★★★★★ haroldo figueiredo
    A few days ago I had our car serviced there and a few days later we already have new lights on the dashboard... On the day we went to the store, basic services like transportation were not offered.The Doral store has much better service and professionals; we didn't even have to ask for basic services. Another problem was that the pai | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ M PEREZ
    Palmetto Volkswagen calls us to give us a special offer on the car we are looking for. They called us 4 times! Made an appointment, confirmed all the figures before heading out. We get to dealer and the person who had called us was not even a salesperson. They could not give us anything close to what they had promised on the phone. W | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Vanessa Perez
    The manager was extremely DISRESPECTFUL, UNPROFESSIONAL and RUDE!!!!!!! The worst experience we have ever had with a dealership. We made an appointment and once they did not stick to the numbers that were confirmed prior to the appointment over the phone the manager had the audacity to say "Once you leave I don't want you to come bac | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Mario Gustin
    Good day I recived the call from the Fernando Alvarez in order to swipe my Buick Encore with new Tiguan. Fernando sent to me an email with price confirmation and terms. Later on he changed his mind stating that his email confirmation doesn't work and he needs additional approval from the manager. Unfortunately very bad experience! Sh | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ ?????? ?????? ??????
    Very disappointed with the service. I brought in my brand new 2024 Volkswagen Tiguan under warranty two weeks ago. Since then, I have received no loaner car, no updates with clear timelines, and only vague answers. First, I was told they were waiting for a cluster part, then waiting for engineers, then the part arrived — and still, | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ isabel cristina perez uzcategui
    Tuve una experiencia muy decepcionante en Volkswagen Palmetto. Me vendieron una camioneta certificada con fallas desde el primer día y luego me hicieron pagar más por un cambio. Sentí falta de transparencia y respeto como cliente. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Adrian Perez
    Tremenda falta de respeto llevo 4 meses lidiando con todos los Volkswagen de Miami. Y al caso hoy voy a palmetto Volkswagen y cuando el negocio no funcionó que me voy a ir el manager me dice( Bueno si se van después no vengan buscando el mismo negocio) es una falta de respeto. Uno es el comprador y va hacer negocio cuantas veses le d | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ El duro
    Agradecido con jose bringasy su atención en el taller a mi auto exelente | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ DRS “Detailer” Car Detailing
    Douglas and Leonardo, two amazing guys. I really recommend this dealer. This is the third car I've bought from them. Very good price. They do everything they can to help us. Thank you so much Douglas, good job! | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Jenny Mella
    Our experience at Palmetto 57 VW dealership with Eddie Fernandez was great. He was a straight shooter and very transparent from the beginning. It made the whole experience painless and without of hours long back and forth. Highly recommend!!! | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Maritza Aragon
    Hace una semana fui a cambiar mi carro y el vendedor Yosant fue el que me ayudó, muy amable el señor, pude cambiar mi auto, muy contenta con los resultados con mi nuevo carro. | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Mark Kleiner
    Waisted my time at this place. | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Luis Suarez
    WORST dealer in Miami, they call you and text a million times bating you in to make disrespectful offers for your trade in. Please stay away from this place all they want is for you to come in and waste your time. | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Gelato at Collado's
    One of the worst dealership experiences I have ever had. I called Friday 6/20 and spoke to Anne Rodriguez about a 2017 Jetta I saw on their website. After hearing it was still available I said I would be there Friday night or Saturday. At 1pm Saturday 6/21, I texted Anne to let her know I was on my way. She responded that she is ther | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Rochelle Martin
    If I could give a zero star rating, I would. My entire experience was full of lies, mistreatment, and very shady practices. My experiences started with an online advertised price for a 2021 Jetta of $11,869. I called in and spoke with Giovanna and she confirmed the price and availability. I told her that I lived an hour away and nee | Read Full Review
    7/4/2025 12:00:00 AM | Google
  • ★★★★★ Sandra Valentine
    As always, top notch service! I had my car towed by VW to Palmetto 57 VW where /Rolando, the service director, made sure I was taken care of with a loaner and incredible follow up. Within a few short days, I was back in my car before the time promised. Total transparency and professionalism. Highly, highly recommended! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Nayelis Boza
    Excellent service from Noslen Gonzalez,process went smooth and fast. Super happy with my car. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Danay
    Noslen was amazing! He clarified all our doubts and helped us throughout the whole process with patience. Very satisfied with all the service! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Damila Delgado Rojas
    | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Sheherazade
    I have been coming to this location for almost 3 years and Iv'e always been happy with their services. I always ask for Daisy! She is the absolutely best and so lovely! 10/10 never disappointed! | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Ines Vega
    | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Vince Reda
    Grossly incompetent service. I’ve serviced my car here for 3 years and it’s been nothing but constant issues. Zero communication. No loaners—ever. Three separate times I brought my car in for a problem, and they failed to fix it every time, forcing me to return the next day. It makes you question if they even have certified mechanics | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Elienai Rodriguez
    Deceptive, Dishonest, and Disrespectful What should’ve been an exciting car lease turned into a 5-hour nightmare of lies and manipulation at Palmetto Volkswagen 57. They showed us overpriced vehicles, ran our credit knowing the entire deal was a lie and we were being completely blindsided(hurting our score), and hid key details abou | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Sam Akleh
    I will never buy a car from this dealer again. Gave them my private phone number that NO ONE ever calls me on except my family and now all of a sudden I am getting spam calls about warranties. As if they did not make enough money on me already, they had to make a few more cents and sell my info!. Go see a more reputable dealer. Thi | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ ivy barberan
    Don’t go here I called before going and spoke to Lewis to specifically call about an ad that was posted zero money down for the atlas se tech . He confirmed to me that it was the ad and I told him I’m coming from far please don’t waste my time and he assured me so we went . When we got there we didn’t even get Lewis we got some othe | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Aly R.
    Save your time and money and don’t come here. I bought a 2022 VW Atlas here and immediately after driving off with the car, I noticed the brakes making a really loud noise. I thought it was due to it just being washed and I’ve clearly had a long day (purchasing a car is pretty much an all day thing). The very next day noticed we were | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Zilpher Vazquel
    Went here for an oil change and tire rotation costing me a total of $215.00. $120 for an oil change and $60 for a tire rotation. The rest were fees. Stiff. I walked out of there feeling scammed and finessed. I overpaid for regular and basic car maintenance to what is essentially to a legally mandated middleman due to dealer franc | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Edgar Castillo
    Excelente Servicio y atención al cliente | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Amanda Urrutia
    Daniel Tano took really good care of me. He went beyond what was expected of any salesman and made sure I got everything I wanted. Highly recommend him for anyone going to Palmetto 57 Volkswagen. This is my third vehicle at Palmetto 57 and it’s always a great experience anytime I come see him. | Read Full Review
    6/4/2025 12:00:00 AM | Google
  • ★★★★★ Onelio Delgado
    Excelente diler muy buen trato | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Dos Croquetas
    I recently had the pleasure of receiving assistance from Norielqui with my car, and the experience was nothing short of outstanding. The entire process was painless, quick, and handled with the utmost professionalism. Norielqui's expertise and efficiency made what could have been a stressful situation incredibly smooth and hassle-fre | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ María Daniela Lopez Mace
    Fuimos atendidos de forma excelente por el Sr. Ernesto Infante, nos brindo toda la información que necesitábamos para la compra de un vehículo ! supo responder todas nuestras preguntas . La agencia es un 10 , mucha eficiencia .y calidad. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Omar Broche González
    Excelente atención de Rodolfo. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Alexander Guzman
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Thom
    Hi good evening I’m very pleased with the service I got form Voltswagon. In palmetto early mursuli attended me with joy and compassion with his customer. The manager name that helped out to was amazing and very outgoing to. Ita amazing how they know there job. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Yudit Martínez
    Excellent | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Hector M. Baez
    Very easy to drive in, service advisor Daisy was prompt and courteous at my arrival. My car was inspected and serviced the same day (Saturday). I am very please with the service and attention provided, will come back. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Tobias Gonzalez
    Thank you nori Rhayem forma tour asistance. I love my New car | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Toledano
    Transitioned yesterday from owning a sedan to my first suv. Edel went above and beyond to work with us to meet our requirements. Despite our initial frustration about what was initially advertised over the phone, Edel was upfront with us about what we could expect from the moment we walked in. He also proved he’d do what it takes to | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ BMP .
    If it weren’t for Jessica, I wouldn’t have had such a seamless experience upgrading my vehicle! She’s exceptional — explained everything thoroughly, and the entire experience was top-notch. I went in for an oil change and came out with a brand-new car! This girl knows her stuff! Fantastic team work! Great staff! I’ll definitely be | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ lazaro diaz colina
    Muy nien la atención | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Gigi Gonzalez
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Saritha Roach
    My salesperson Ernesto Infante was Super. Very calm and informative about all questions asked and went Above and Beyond to help me get all I wanted. Would Highly Recommend..See you in the Future.. Love Lots.. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Michael Alfonso
    Great automobile and great service! Excellent amenities! | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Emilia Snitko
    I bought my car VW Tiguan from this dealership a month ago and I’m very happy with the entire experience. I was assisted by Carlos, who was very kind, professional, and helpful—he explained everything clearly and answered all my questions with patience. The rest of the staff was also friendly and welcoming, which made the whole atmos | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Lamas
    I had an amazing experience here thanks to Douglas and Norielqui! They were super friendly, really attentive, and did everything they could to help me out. Made the whole process way easier and less stressful. Definitely recommend checking them out if you’re in the market for a car. Everyone there is super helpful. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Steve Miragliotta
    I went there the other day with a simple problem. I am the second owner of a VW and all I wanted was someone to change the primary owner so I could use the VW App first they tried to tell me to call a help desk which I had done previously no help. When they figured out I was correct the said the only person that knows what to do is o | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Omar Diaz
    I've called for the past 4 days about a vehicle but was given the run around the entire time by multiple employees. They post fake photos and even tried to bait my wife with the "someone is looking at it" trick before disappearing. Just keep asking to come in. Horrible customer service and hope you chose to go somewhere else. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ Mesut Yildiz
    I spoke with this business three times in one day. Each time, I asked whether a specific car was available at their dealerships. However, when I arrived at their location—just an hour after they scheduled the appointment—I found out that the car never existed. It became clear that they were lying just to lure people in and make a sal | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ James Kieserman
    | Read Full Review
    6/2/2025 12:00:00 AM | Google
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