Return to complete listing of VW Service Departments

Palmetto57 Volkswagen

★★★★★(33)read reviews

16825 NW 57th Ave, Miami Gardens, FL 33055

(305) 921-0540 Ask About Our Service Specials!

Schedule Service

Service Offers

View

SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App¹⁹Click for details
View

Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
View

Buy 3 Eligible Tires, Get the 4th for $1⁵ Click for details
View

Enjoy SiriusXM in your vehicle!Click for Details
View

Get a $100 instance rebate ⁵ Click Here for Details

Map & Directions

Submit

Business Hours

Mon: 7:00 AM - 7:00 PMTues: 7:00 AM - 7:00 PMWed: 7:00 AM - 7:00 PMThur: 7:00 AM - 7:00 PMFri: 7:00 AM - 7:00 PMSat: 7:00 AM - 5:00 PMSun: 8:00 AM - 3:00 PM

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Borja Fitzyork
I have a very good experience purchasing with Guilherme and Jessica! Thank you Volkswagen palmetto ! | Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ CHARLY HOFFMANN
The best experience I have shopping a car with Guilherme Bastos and her manager Jessica and noriequi! | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Julie Florit
Juan, the representative in the Service department was very courteous. He explained everything and he answered all my questions. | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Raquel Alicea
I took my car in for a service. I was extremely nervous being a woman and taking in a car for mechanical issues and so on, but my service attendant Melkizedek Villalona was so helpful and kind! He made me feel at ease that he would let me know everything going on and called me with updates. I’m incredibly happy with my experience wit | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Eric E
Bait and switch alert! Called to inquire about one of their vehicles listed. Advertised at $20,769, best they would give me is $26k OTD. What a scam! | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Ari Sh
I had a great experience at Volkswagen Palmetto. This is my second Volkswagen, and they did not disappoint. From the moment I walked in, everything was smooth, professional, and well organized. My sales representative, Guilherme, was extremely helpful, patient, and knowledgeable , he made the whole process easy and stress-free. The | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ MONTY
I recently tried to purchase a Jetta listed on a dealer’s website for $15,500. When I called the sales manager to get an offer, he gave me a price of nearly $20,500 that’s $5,000 more than the listed price, and that’s not even including taxes, which should be around $1,100. So essentially, there was almost $4,000 in additional fees. | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Bruno Lopez
I came back march 25th after a horrible service. I know, my fault. They sent an sms informing me they were concerned about my safety and invited me to come in and to a recall repair. Called and made sure they had the part, did the call and they confirmed they did. Booked thru the link they sent. Went in and they didn't have the part. | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Yamisleydis avila
The best experiencie i have buying curso! Thank You Guilherme and palmetto! Jessica mana manager was super nice | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Carol Fuentes
Manuel was was awesome. He was patient answering all our questions and provided excellent customer service. Thank you. | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Celia ly Quiñones
The best dealership in Florida Guilherme and Jessica are the best ! | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Ducktah Wahwee
Bought a car here, everything about this experience was... mediocre. They did give me the price over the phone, but they were not willing to give the breakdown of the increase over the list price. I came in anyway, and looked at the car. Overall it was okay, some used car quirks, tires were a bit old. The car itself really needed tin | Read Full Review
3/20/2026 12:00:00 AM | Google
★★★★★ N Nick
Good service. Quickly recognized what part I needed. Nice and kind staff | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Michael Lang
They baited me into the dealership, knowing I was coming from far away, by quoting me purchase and finance terms on a vehicle, then switched to a different, older vehicle of the same color hoping I wouldn't notice. They also changed the purchase price they quoted me to a higher price with a higher interest rate. I showed them the com | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ G Sarbino
Made a service appointment engine light on at 15,000 miles. Arrived exactly on time only for them to tell me I don’t have an appointment. Then they told me I could leave the vehicle there, but they don’t offer loaner cars. My vehicle is still under full warranty. I’m going to take my business elsewhere. | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Savier Hernandez
Very disappointing experience with this dealership. We negotiated a deal for a 2021 Dodge Ram Hemi and agreed on a purchase price of $26,000. The dealership told us the offer was accepted, so we proceeded with the credit application expecting to finalize the purchase. The bank approved $20,000 and required a $6,000 down payment. Ini | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ SURAJ THAKUR
Never recommend this dealer they literally tried to scam for there mistake and horrible customer service. I went to check with wolksvagen jetta and the car price declared on the car is $8,900 and they come up with online price for $15,900 and made it $20,000 in quote and the sales person doesn't know what he is talking, when I questi | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Tedra Allen
I purchased a car from Palmetto57 and it was a great experience thanks to Guilhermo Bastos who was absolutely exceptional! He was attentive and informative. Thank you | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Cafe Anna's Bakery
If I can give this company 0 stars I would…. I have leased 2 vehicles from this company and when I say CUSTOMER SERVICE IS DISGUSTING & UNPROFESSIONAL! Let me start off by saying I came in to Volkswagen on Thursday march 12 of 2026 at 1:55 to drop off my truck due to the engine light being on so I left my car came back the next day | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Samuel Jones
I would strongly advise anyone looking for a vehicle to avoid this Volkswagen dealership at all costs. I purchased a car from them, and within just TWO DAYS the transmission completely stopped working. Two days after spending my hard-earned money on what was supposed to be a reliable vehicle. This was supposed to be a birthday gift | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Canberk Ozturk
Buyers should proceed with EXTREME caution when dealing with this dealership. I spoke with their team on the phone and confirmed the purchase numbers multiple times before making a 1-hour drive to the dealership. I clearly asked three separate times whether there were any additional fees beyond dealer fee, tax, and registration. I w | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Kerrick Johnson (Kj)
I have been trying to trade in my 2023 ID. Every time I come into the dealer they have no Solutions the car is worth nothing. I'm at the end of my lease still no Solutions except to buy another car and abandoned this one ! I have no words.... | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Bibinho USA
Thank you so much Guilherme for all the attention and knowledge given to us while at the dealer. It really helped us to making up our minds and decide what’s the ideal vehicle to buy. See ya soon. | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Alexander Lopez
Unfortunately, my experience at this dealership went from great to sour after my last lease attempt earlier today. After 3 different visits in the span of 8 months to negotiate a new lease, I was misled into believing I can lease a 2026 Atlas Cross-Sport for a lower payment and down payment. All the details were ball parked via text. | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ gustavo
I stopped by to check out the place and look at the cars, and Guilherme took great care of me | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ C C
????? Excellent Experience with the VIP Upgrade Team! Jessica, the VIP Upgrade Manager, was outstanding throughout the entire process. Her communication was clear, professional, and she made the upgrade process very smooth and easy to understand. Guillerme was great with the delivery—very professional, friendly, and made sure every | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Gisele Flores
I would like to leave my very positive feedback about the service provided by Guilherme. Even though the car model I was looking for was not available at the moment, he was extremely attentive, professional, and helpful throughout the entire interaction. He showed great willingness to help, explained everything clearly, and made an | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Silvana Bastos
Guilherme was very helpful, and I really liked the space. | Read Full Review
3/7/2026 12:00:00 AM | Google
★★★★★ Gabriela Azevedo
I am an immigrant and arrived in the United States 17 days ago. Yesterday I bought my first car here, and my experience was incredible! I had been looking for used car options for some time, checking several websites, but I was still unsure. Then I went to Palmetto and was assisted by Guilherme (Dealer) and Jessica (Manager). Guilh | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Ahmet Ozturk
I bought a Volkswagen Atlas car. They said it didn't have any faults, there was a gearbox failure. Also, I realized that the gas cap was not working 15 minutes after I bought the vehicle and went back. They asked for a fee of $370. The staff was very rude and rude. I don't recommend it to anyone. | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Estefani Melendez bello
Excelente servicio y atención ! Aquí compré mi tiguan 2026 y lo amooo los WV son unas naves !! | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Ghyher jules
We went to Palmetto57 Volkswagen looking at a the 2019 Volkswagen Jetta 1.4T S advertised at $9,999 with 6724 miles stock #Y067091ABA. I got on the phone and spoke Daniela, who confirmed to me that the car was still available. She had us complete the finance application. The credit was ran, and the inquiry is showing on the credit. | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ KF
I contacted this dealership at 8:00am ready to make a serious deal on a vehicle. Before even discussing price, I specifically asked Lewis whether they added any reconditioning fees or accessory fees on top of the advertised price. He stated he had "never heard of a reconditioning fee" and confirmed the only charges were vehicle price | Read Full Review
2/26/2026 12:00:00 AM | Google

of 7