Return to complete listing of VW Service Departments

Volkswagen of Naples

★★★★★(64)read reviews

601 Airport Rd S, Naples, FL 34104

(239) 228-3506 Ask About Our Service Specials!

Schedule Service

Service Offers

View

Get a 10% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 04.01.26 and 06.30.26
View

SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App¹⁹Click for details
View

Buy 3 Eligible Tires, Get the 4th for $1⁵ Click for details
View

Enjoy SiriusXM in your vehicle!Click for Details
View

Get a $100 instance rebate ⁵ Click Here for Details

Map & Directions

Submit

Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 3:00 PMSun: Closed

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Albana Qendro
Everything perfect. | Read Full Review
4/5/2026 12:00:00 AM | Google
★★★★★ Richard Bittner
Jay was wonderful. I hate the car buying experience but not at this place. I actually liked it! A lot! | Read Full Review
4/4/2026 12:00:00 AM | Google
★★★★★ Neil Koelemeyer
Excellent dealership for both sales and service. | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Neil Koelemeyer
You choose. Service or sales VE Naples meets the challenge either way. Just had a great service experience. Fast and efficient. I highly recommend this dealership. | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Bernie Vinovrski
ELVIS provided outstanding service | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Sue L
The best service anywhere I have been . Service advisor Elvis was efficient , kind and even sent me detailed inspection video plus free latte while I waited . Who could ask for anything more . | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Luke Teuscher
Adrian did a great job! Great customer focus. | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Al Beiter
Ruben was so conscientious, considerate and respectful of my needs. He made it so it didn’t feel like a sales experience, but rather like spending a couple of hours with a friend. | Read Full Review
4/1/2026 12:00:00 AM | Google
★★★★★ Cindy Reyes
| Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Therese Wilkinson
Highly recommend Volkswagen of Naples. They fixed an issue my car had been having that other dealerships were not being helpful with. They were efficient, professional, and competent. David was my service advisor, he was super nice and helpful! Definitely recommend this dealership for service! | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Keely Clark
Andrew is the best service agent! He has always been helpful and honest. | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Samantha W
Sebastian put in the leg work to find me the vehicle I *wanted*. Did have to compromise on color but all other things fell in place almost perfectly. Brandon definitely wanted to make the deal work. If you need a dealership that will stretch to make it work for YOU, this is the one! I have had experience with Port Charlotte sales & | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Gary Charters
Service advisors are nice enough but please stop trying to sell commission items on a 2024 Taos purchased new that now has 12,000 miles. | Read Full Review
3/30/2026 12:00:00 AM | Google
★★★★★ Betsy Fuller
We purchased a used Honda from Michael Gahr. Excellent transaction and none of the typical auto dealership shenanigans. Straight forward people! | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Matthew Friedman
Great dealership, helped us out well and gave a great deal. Rafael is the man, took care of us and was attentive throughout the whole process. | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ missy anzivino
Rafael was amazing so easy to work with did majority of our conversations through text and when we went to finalize everything he was so kind in explaining everything and taking great care of us. As well as Brandon he broke down all the financing for us he was so organized. My husband and I were saying we look forward to working with | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Tammy Doxsee
Absolutely amazing. service dept know how to take care of their clients. Andrew Nash is the best!! | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Jeffrey Blazejewski
Sales and service is top notch!! | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Chad Bittner
Jay and his team are great!! Exceptional sales experience!! | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ N Sag
I had a great experience with Rafael. He was professional throughout the entire process and stayed in constant communication, which made everything smooth and stress-free. Since I was purchasing the vehicle from out of town, it was really important for me to have full transparency. Rafael went above and beyond by sending detailed vid | Read Full Review
3/22/2026 12:00:00 AM | Google
★★★★★ Daniel Bailey
Always great attention to detail! Staff is great! Always pleased with the results! Good work!! ?? | Read Full Review
3/20/2026 12:00:00 AM | Google
★★★★★ Jorge Mederos
Excelente servicio | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Mark Menapace
| Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Daniela Reinhart
Fantastic service experience! The team quickly identified the problem and got my car running perfectly again without any hassle. Sebastian was attentive, knowledgeable, and made the whole process smooth and reassuring. Truly appreciate the efficiency and care—highly recommend! | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Rosemary Racut
I had repair work done on my car and ended up with a dead battery and had to take it back to VW because it was a warranty issue. I called and they told me to bring it right in. They charged it and it was done at no cost. They have done other things like this in the past and just ask me to bring it right in without an appointment. The | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Matt Fontana
| Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Denis B
When I got my car back from installing a new battery all the positions of my seat were changed for the techs comfort. My heating temps were also adjusted to his liking. Just to drive the car from his work area to customer pickup these settings never should have been changed. Very disappointed!! | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Bilyana Todorova
| Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Larisa S.
| Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Ed Walsh
Front desk support person was great to work with! The car didn’t want leave! | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Janice Palagar
Very nice dealership, I love my new VW! | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Lisa T
Nothing was fixed and I was there from 10:45 until after 1pm | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ Javier Hernández
Excelente trato un servicio de primera y te dejan negociar lo que te hace sentir más cómodo gracias por todo los mejores VW of Naples | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Breauna Palomba
Rafael was great very helping and informative and patient to help find the best deals for me and my price range! | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Daniel Toatley
This is now the fourth vehicle I have bought in from volkswagen audi of naples. The quality of service that I receive while there always impresses me. The salespeople are not overly aggressive and they take into consideration your needs and what you're looking for. Raphael was my salesman this time and he was absolutely amazing. He w | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Dayron Ricabal
Rafael Aguilar is my salesperson, he is the best in the game. I have comeback to him multiple times already and he has always done right by me. My family and me are glad to consider him as a really good friend and our personal salesperson you can say. He has sold us 4 cars so far in the past 2 years. Always responsive and helps us th | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ joe gravino
| Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Georgia Wieseler
| Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Luis Ramirez
I told the advisor that I just need to change the engine oil. He did more without my authorization. Also, he told me they washed the car and they don’t. | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Richard Ochroch
Elvis is a star! | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Heather Quinn
Sebastian made it very easy and was so polite and professional. | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Joey Kennedy
VW of Naples is the very best. Tyler, Nick, and Michael are superstars! | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Douglas Fontes
Awesome experience! Complex deal, as we were trading in a higher end car and purchasing two in its place. Our salesperson Catherine handled things flawlessly, as well as sales manager Michael. Couldn’t be happier with our new vehicles! | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Alan Ivey
Excellent service. | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Josh
| Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Korinne Tusa
This was my first Volkswagen, and it was a true 5-star experience. The atmosphere was welcoming and family-like, and the entire team was professional and informative. Nick, was straightforward, patient, and never pushy, which made the process smooth and stress-free. This was completely different from my past car-buying experiences. H | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ M2-0 Buscemi
Easy to come out and get an appointment. I ask Sebastian in service excellence service Sebastian's very easy to work with | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Gary Panchik
Ssles people were very friendly, knowledgeable and did not pressure us to purchase. | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ Rick Patrick
Elvis explained everything to me in detail. Wait time was very minimal. | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Jack Rohan
Great friendly service. Sebastian kept me up to date on what was happening throughout the 3 day process! | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ jacob roden
Everyone in service treats you like royalty!Special thanks to Andrew NashThe best service department I have ever experienced! | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Riley Fellows
Tyler, Adrian & Brandon were great! Thanks team!! | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Gennaro Scotto
Great service department, car was delivered on time and everything was completed as discussed. Ask for Andrew, he’s the best! | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Jesse Beck
I've brought my 250,000+mile Jetta here three times now and have always been impressed by the above-and-beyond service, transparency, and knowledge. The car is old enough to have a decent list of degrading parts, and both Dom (service advisor) and Naren (VW Master Tech) have been great about working with me about what my options are | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Richard Foht
Dom was very helpful. | Read Full Review
2/28/2026 12:00:00 AM | Google
★★★★★ Nora Gomez -Dears
| Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ David Carwana
Very pleasant new car buying experience. Excellent sales staff was extremely helpful. I am a returning customer because my previous sales experience and service at this dealership was excellent. | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ carmen Villaronga
| Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Cesar Delarosa
Highly recommend this dealership, Great customer service have bought 2 previous cars. I went in to sell my volkswagen and Tyler assisted me and helped me through the process, very professional and great attitude. Look for tyler great salesman. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Vini Pranckevicius
Nick Salley was the man! Saw a pre-owned vehicle online, called in and we negotiated on price. Showed a day later to pick it up and the car was in impeccable condition. Process was smooth and he was great. Definitely recommend this dealership and working with him! | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Jack Sellinger
Sales and Finance people were very helpful and efficient. | Read Full Review
2/25/2026 12:00:00 AM | Google
★★★★★ Melissa Runske
The service was timely and well done. Dom was courteous, kind, attentive, professional, and gave outstanding customer service. | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Linda Williams
Excellent time, service pleasant, polite, experienced...professional | Read Full Review
2/21/2026 12:00:00 AM | Google
★★★★★ Sandy Czurak
The 50 mile drive to VW is 1000% worth if Sebastian is taking care of me !!!! | Read Full Review
2/21/2026 12:00:00 AM | Google

of 7