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Volkswagen of Naples

Volkswagen of Naples

★★★★★(489)read reviews
601 Airport Rd S, Naples, FL 34104
(239) 228-3506 Ask About Our Service Specials!
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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 7:30 AM - 3:00 PMSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

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Customer Reviews

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  • ★★★★★ Valegene Siravo
    | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Ursula Henry
    Sebastian and his staff are both professional and friendly! Always pleased with how they take care of me and my VW!!!!! | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Corinne Muilenberg
    Stopped into VW of Naples after a long day of car shopping and was immediately greeted by Sebastian. He was super friendly and answered all of our questions. Very knowledgeable and personable. We were very upfront that we had been looking at multiple vehicles and needed some time to think. He was not pushy and provided us all the inf | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Belinda Krotz
    David - Sales Team player when it came to quick and accurate customer service to get me in my TAOS & Detail work outstanding | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Bruce Cohen
    Just purchased a 2026 Audi Q5 Sportback. Couldn't be happier. My salesman Kyle Harsh was extremely knowledgeable, patient and very courteous during the entire transaction which took a couple days until I made my mind up. Would highly recommend Kyle if you are interested in inquiring about a new Audi. | Read Full Review
    4/22/2026 12:00:00 AM | Google
  • ★★★★★ Joshua Costin
    This VW service department is absolutely wonderful. They routinely go above and beyond in a way that is delightfully surprising. My advisor Elvis, outside have having the killer moniker, is also really good at his job. Thank you! | Read Full Review
    4/20/2026 12:00:00 AM | Google
  • ★★★★★ Gregory Short
    | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Linda Smith
    I recently purchased my car from Volkswagen of Naples and couldn’t be happier with the experience. Adrian was incredible professional, kind, and really took the time to make sure I felt comfortable every step of the way. No pressure, just great service. I highly recommend them! Linda. | Read Full Review
    4/17/2026 12:00:00 AM | Google
  • ★★★★★ Robert Bavisotto
    Good experience, service was fast and even received a complementary car wash. Waiting area is great, coffee, donuts and snacks! Elvis is always great to work with. Thanks | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ daym sanchez
    Great experience once again! We came back to Leo because of his excellent customer service and he did not disappoint he went above and beyond to make the process smooth and stress-free. Rafael was also very helpful and kept everything moving. Nick and Brandon in finance made everything easy and transparent. Highly recommend this team | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ Anthony Scaravalle
    DONT GO HERE!!!! I took my beetle in for a service and they literally stole my beach pass. I’ve taken my car there multiple times and they’re so overpriced and the theft was the cherry on top. So disgusted and disappointed. Please go anywhere else. Yes it was in 2023 but still, don’t excuse that behavior yall are weird and unprofessi | Read Full Review
    4/15/2026 12:00:00 AM | Google
  • ★★★★★ surinda patel
    Andrew is always a pleasure to work with. The greeting team was excellent, and I appreciated the clear, upfront pricing. My vehicle was washed and returned spotless. Overall, an A+ experience from the entire team. | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Deb Marciano
    | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Debra Marciano
    I went in for an oil change and big crisis on the car. Cost me around 2k. Then I met a friend who is a mechanic and said why did you send it there!? They will rip you off and repriced my needs. 550 savings if I just checked arouns | Read Full Review
    4/14/2026 12:00:00 AM | Google
  • ★★★★★ Chuck Collett
    | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Marie Colette Letourneau
    Always a pleasant welcome from the crew at Volkswagon. Andrew Nash is always pleasant and informative. It's a pleasure to do business with him. | Read Full Review
    4/12/2026 12:00:00 AM | Google
  • ★★★★★ Sandra Metcalfe
    Andrew was very informative while I waited for my service to be completed, he came over and let me know what was going on. My car was ready within the time Andrew told me it would be ready. Upon my arrival Andrew offered me coffee, water, pastries and a snack bar was set up. | Read Full Review
    4/11/2026 12:00:00 AM | Google
  • ★★★★★ Klaus Manneck
    Excellent service, starting from the appointment to finish. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ John Dolce
    | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Martin Ingesoulian
    Fast and friendly and excellent service ?? | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Joseph Folz
    I only drive Volkswagens and Audis. And I only buy them and have them serviced at this dealer. My sales and service experience is always perfect.I amvery demanding and critical, and I give them my highest recommendation. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Adilia Caliz
    Very good Service. | Read Full Review
    4/8/2026 12:00:00 AM | Google
  • ★★★★★ Nicole Wilson
    Please sit down your socks are about to be blown off. Thierry, and VofN are hands down THE BEST CAR BUYING EXPERIENCE IN THE STATE OF FLORIDA. I have bought 8 cars from East to West and my experience was the chefs kiss of automotive sales. Excellent communication, integrity, professionalism. My Jetta is gorgous and drives like silk | Read Full Review
    4/7/2026 12:00:00 AM | Google
  • ★★★★★ Dan Gallagher
    Bought our car from y’all. During service was keep up to date. | Read Full Review
    4/6/2026 12:00:00 AM | Google
  • ★★★★★ Albana Qendro
    Everything perfect. | Read Full Review
    4/5/2026 12:00:00 AM | Google
  • ★★★★★ Richard Bittner
    Jay was wonderful. I hate the car buying experience but not at this place. I actually liked it! A lot! | Read Full Review
    4/4/2026 12:00:00 AM | Google
  • ★★★★★ Neil Koelemeyer
    Excellent dealership for both sales and service. | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Neil Koelemeyer
    You choose. Service or sales VE Naples meets the challenge either way. Just had a great service experience. Fast and efficient. I highly recommend this dealership. | Read Full Review
    4/2/2026 12:00:00 AM | Google
  • ★★★★★ Bernie Vinovrski
    ELVIS provided outstanding service | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Sue L
    The best service anywhere I have been . Service advisor Elvis was efficient , kind and even sent me detailed inspection video plus free latte while I waited . Who could ask for anything more . | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Luke Teuscher
    Adrian did a great job! Great customer focus. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Al Beiter
    Ruben was so conscientious, considerate and respectful of my needs. He made it so it didn’t feel like a sales experience, but rather like spending a couple of hours with a friend. | Read Full Review
    4/1/2026 12:00:00 AM | Google
  • ★★★★★ Cindy Reyes
    | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Therese Wilkinson
    Highly recommend Volkswagen of Naples. They fixed an issue my car had been having that other dealerships were not being helpful with. They were efficient, professional, and competent. David was my service advisor, he was super nice and helpful! Definitely recommend this dealership for service! | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Keely Clark
    Andrew is the best service agent! He has always been helpful and honest. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Samantha W
    Sebastian put in the leg work to find me the vehicle I *wanted*. Did have to compromise on color but all other things fell in place almost perfectly. Brandon definitely wanted to make the deal work. If you need a dealership that will stretch to make it work for YOU, this is the one! I have had experience with Port Charlotte sales & | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Gary Charters
    Service advisors are nice enough but please stop trying to sell commission items on a 2024 Taos purchased new that now has 12,000 miles. | Read Full Review
    3/30/2026 12:00:00 AM | Google
  • ★★★★★ Betsy Fuller
    We purchased a used Honda from Michael Gahr. Excellent transaction and none of the typical auto dealership shenanigans. Straight forward people! | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ Matthew Friedman
    Great dealership, helped us out well and gave a great deal. Rafael is the man, took care of us and was attentive throughout the whole process. | Read Full Review
    3/28/2026 12:00:00 AM | Google
  • ★★★★★ missy anzivino
    Rafael was amazing so easy to work with did majority of our conversations through text and when we went to finalize everything he was so kind in explaining everything and taking great care of us. As well as Brandon he broke down all the financing for us he was so organized. My husband and I were saying we look forward to working with | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Tammy Doxsee
    Absolutely amazing. service dept know how to take care of their clients. Andrew Nash is the best!! | Read Full Review
    3/26/2026 12:00:00 AM | Google
  • ★★★★★ Jeffrey Blazejewski
    Sales and service is top notch!! | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ Chad Bittner
    Jay and his team are great!! Exceptional sales experience!! | Read Full Review
    3/25/2026 12:00:00 AM | Google
  • ★★★★★ N Sag
    I had a great experience with Rafael. He was professional throughout the entire process and stayed in constant communication, which made everything smooth and stress-free. Since I was purchasing the vehicle from out of town, it was really important for me to have full transparency. Rafael went above and beyond by sending detailed vid | Read Full Review
    3/22/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Bailey
    Always great attention to detail! Staff is great! Always pleased with the results! Good work!! ?? | Read Full Review
    3/20/2026 12:00:00 AM | Google
  • ★★★★★ Jorge Mederos
    Excelente servicio | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Mark Menapace
    | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Daniela Reinhart
    Fantastic service experience! The team quickly identified the problem and got my car running perfectly again without any hassle. Sebastian was attentive, knowledgeable, and made the whole process smooth and reassuring. Truly appreciate the efficiency and care—highly recommend! | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Rosemary Racut
    I had repair work done on my car and ended up with a dead battery and had to take it back to VW because it was a warranty issue. I called and they told me to bring it right in. They charged it and it was done at no cost. They have done other things like this in the past and just ask me to bring it right in without an appointment. The | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Matt Fontana
    | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Denis B
    When I got my car back from installing a new battery all the positions of my seat were changed for the techs comfort. My heating temps were also adjusted to his liking. Just to drive the car from his work area to customer pickup these settings never should have been changed. Very disappointed!! | Read Full Review
    3/19/2026 12:00:00 AM | Google
  • ★★★★★ Bilyana Todorova
    | Read Full Review
    3/17/2026 12:00:00 AM | Google
  • ★★★★★ Janice Palagar
    Very nice dealership, I love my new VW! | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Larisa S.
    | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Ed Walsh
    Front desk support person was great to work with! The car didn’t want leave! | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Lisa T
    Nothing was fixed and I was there from 10:45 until after 1pm | Read Full Review
    3/16/2026 12:00:00 AM | Google
  • ★★★★★ Javier Hernández
    Excelente trato un servicio de primera y te dejan negociar lo que te hace sentir más cómodo gracias por todo los mejores VW of Naples | Read Full Review
    3/13/2026 12:00:00 AM | Google
  • ★★★★★ Breauna Palomba
    Rafael was great very helping and informative and patient to help find the best deals for me and my price range! | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Toatley
    This is now the fourth vehicle I have bought in from volkswagen audi of naples. The quality of service that I receive while there always impresses me. The salespeople are not overly aggressive and they take into consideration your needs and what you're looking for. Raphael was my salesman this time and he was absolutely amazing. He w | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ Dayron Ricabal
    Rafael Aguilar is my salesperson, he is the best in the game. I have comeback to him multiple times already and he has always done right by me. My family and me are glad to consider him as a really good friend and our personal salesperson you can say. He has sold us 4 cars so far in the past 2 years. Always responsive and helps us th | Read Full Review
    3/10/2026 12:00:00 AM | Google
  • ★★★★★ joe gravino
    | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Georgia Wieseler
    | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Luis Ramirez
    I told the advisor that I just need to change the engine oil. He did more without my authorization. Also, he told me they washed the car and they don’t. | Read Full Review
    3/9/2026 12:00:00 AM | Google
  • ★★★★★ Richard Ochroch
    Elvis is a star! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Heather Quinn
    Sebastian made it very easy and was so polite and professional. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Joey Kennedy
    VW of Naples is the very best. Tyler, Nick, and Michael are superstars! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Douglas Fontes
    Awesome experience! Complex deal, as we were trading in a higher end car and purchasing two in its place. Our salesperson Catherine handled things flawlessly, as well as sales manager Michael. Couldn’t be happier with our new vehicles! | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Alan Ivey
    Excellent service. | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Josh
    | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Korinne Tusa
    This was my first Volkswagen, and it was a true 5-star experience. The atmosphere was welcoming and family-like, and the entire team was professional and informative. Nick, was straightforward, patient, and never pushy, which made the process smooth and stress-free. This was completely different from my past car-buying experiences. H | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ M2-0 Buscemi
    Easy to come out and get an appointment. I ask Sebastian in service excellence service Sebastian's very easy to work with | Read Full Review
    3/5/2026 12:00:00 AM | Google
  • ★★★★★ Gary Panchik
    Ssles people were very friendly, knowledgeable and did not pressure us to purchase. | Read Full Review
    3/4/2026 12:00:00 AM | Google
  • ★★★★★ Rick Patrick
    Elvis explained everything to me in detail. Wait time was very minimal. | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Jack Rohan
    Great friendly service. Sebastian kept me up to date on what was happening throughout the 3 day process! | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ jacob roden
    Everyone in service treats you like royalty!Special thanks to Andrew NashThe best service department I have ever experienced! | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Riley Fellows
    Tyler, Adrian & Brandon were great! Thanks team!! | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Gennaro Scotto
    Great service department, car was delivered on time and everything was completed as discussed. Ask for Andrew, he’s the best! | Read Full Review
    3/2/2026 12:00:00 AM | Google
  • ★★★★★ Jesse Beck
    I've brought my 250,000+mile Jetta here three times now and have always been impressed by the above-and-beyond service, transparency, and knowledge. The car is old enough to have a decent list of degrading parts, and both Dom (service advisor) and Naren (VW Master Tech) have been great about working with me about what my options are | Read Full Review
    3/1/2026 12:00:00 AM | Google
  • ★★★★★ Richard Foht
    Dom was very helpful. | Read Full Review
    2/28/2026 12:00:00 AM | Google
  • ★★★★★ Nora Gomez -Dears
    | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ David Carwana
    Very pleasant new car buying experience. Excellent sales staff was extremely helpful. I am a returning customer because my previous sales experience and service at this dealership was excellent. | Read Full Review
    2/27/2026 12:00:00 AM | Google
  • ★★★★★ carmen Villaronga
    | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Cesar Delarosa
    Highly recommend this dealership, Great customer service have bought 2 previous cars. I went in to sell my volkswagen and Tyler assisted me and helped me through the process, very professional and great attitude. Look for tyler great salesman. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Vini Pranckevicius
    Nick Salley was the man! Saw a pre-owned vehicle online, called in and we negotiated on price. Showed a day later to pick it up and the car was in impeccable condition. Process was smooth and he was great. Definitely recommend this dealership and working with him! | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Jack Sellinger
    Sales and Finance people were very helpful and efficient. | Read Full Review
    2/25/2026 12:00:00 AM | Google
  • ★★★★★ Melissa Runske
    The service was timely and well done. Dom was courteous, kind, attentive, professional, and gave outstanding customer service. | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Sabrina Johns
    My experience at Volkswagen was absolutely exceptional! After spending few months looking for the perfect car, I can say with confidence that I couldn’t have asked for a better shopping experience than at Volkswagen of Naples. Nick Salley and the Volkswagen team went above and beyond to help me find the right fit and I am extremely | Read Full Review
    2/24/2026 12:00:00 AM | Google
  • ★★★★★ Linda Williams
    Excellent time, service pleasant, polite, experienced...professional | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Sandy Czurak
    The 50 mile drive to VW is 1000% worth if Sebastian is taking care of me !!!! | Read Full Review
    2/21/2026 12:00:00 AM | Google
  • ★★★★★ Daniel Calderon
    I had a great experience with the team at this Volkswagen dealership and wanted to recognize the outstanding customer service I received. Andrew Nash went above and beyond by returning to complete my service repair order and even staying after work hours to make sure I was able to get my car back without any issues. That level of ded | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Brooke Vomhof
    Was in town for a special event and road-tripped 1,000+ miles to Naples for it. Prior to leaving, had a huge repair for an oil leak done at my hometown Volkswagen. Halfway to Naples, we were almost completely out of oil. I called Volkswagen of Naples and explained the situation and they were more than willing to inspect my car over t | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Lee Ann Williams
    The Volkswagen team were professional from start to finish. They treated me well and took care of the car issues without any problem. They gave me a loaner car and had the issue fixed in a day. We always receive excellent service. | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Nady S
    Excelente service | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Robert Patterson
    | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Bob Marino
    I have purchased many car at Audi wolkswagon they are always helpful professional with fair pricing. Strongly recommend them from sales to service | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Dale Jensen
    | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ james divita
    Always get prompt and great service, no hassle, straight forward communication | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ Maxim Talalaev
    ????? 1 Star – Unacceptable Quality for a 2021 Volkswagen Atlas I am beyond frustrated with my 2021 Volkswagen Atlas. The interior door trim is literally falling off. This is not a 10-year-old high-mileage vehicle — it’s a relatively new SUV that has been properly maintained. There is absolutely no excuse for interior parts detachi | Read Full Review
    2/19/2026 12:00:00 AM | Google
  • ★★★★★ A McFarlane
    I have always gotten great service from your dealership. They give you an estimate on what your repair is going to be before they start and that eliminates any surprises. Andrew is a great service person and he is always very knowledgeable on explaining any questions on issues that you might have. | Read Full Review
    2/12/2026 12:00:00 AM | Google
  • ★★★★★ Dennis Kryst
    | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Fletcher Rogers
    explain the job in detail what needed to be done gave us a loaner thank you very very much for all your help | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Faith Moore
    Andrew and the team are excellent ! | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ john jerome
    | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Harald Hillmann
    Very good service. | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Sharina Perez
    | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Timothy OMelia
    Excellent dealership!! Jorge Ramirez was an excellent account manager | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Douglas Walters
    Excellent service very professional | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ jacob roden
    Everyone in service treats you like royalty!Special thanks to Andrew Nash | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Rosana Moreno
    Son todos muy amables fue algo rápido me explicaron todo lo que necesitaba hacer en mi auto con mucho detalle | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Nancy Sheets
    Nice job. My customer service rep Elvis was awesome. He did a great job keeping me updated on my car’s status. The guys at arrival were awesome too. The mechanics were great, thorough & speedy. Overall great experience. Nice waiting area too. Comfortable. Thanks VW Naples. | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Matt Moyzis
    Andrew was very helpful and offered exceptional service | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Sharina
    Sebastian car services amazing | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Kejsi
    Recently had to come in to get service done on my car and got the pleasure of meeting Elvis, he was an amazing service advisor. He was professional, knowledgeable, and made the entire service process smooth and stress free. He kept updating me on everything happening and answered any questions I had. I highly recommend requesting to | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ ????? ??????????
    Andrew is amazing. Too bad there are only five stars — I’d give him a hundred | Read Full Review
    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Araceli Lucas-Garcia
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    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Wylie Bertuna
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    2/5/2026 12:00:00 AM | Google
  • ★★★★★ Samantha Gonzalez
    Brought my car in due to a malfunctioning steering rack. Process was seamless. My car was done in two days and they communicated every step of the way! Thanks Andrew!! | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Yusmary Gonzalez Rouco
    Best service experience I’ve had! Sebastian Mazzotta was great. | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Alicia Pechokas
    The person in service desk Sebastian, is very kind, attentive and helpful He is a very good employee | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Peter Gude
    Sebastian handled all my concerns with my VW Atlas service at VW of Naples! I found Sebastian very helpful with my car service! | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Charlie K.
    Always a pleasure to deal with Sebastian!!! He answers all questions asked.He is very knowledgeable and courteous. | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Carlye Chiarito
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    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Mario Gjergji
    Recently brought my car in for service, Elvis was able to get it serviced in a timely manner, and was very respectful, great dealership | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Moisis Costi
    Great service. Thierry and Brandon made my buying experience very easy and the whole process was very smooth. Very happy! Thank you | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Denisse Colina
    Always have a great experience at VW of Naples. Elvis is always great at taking care of my car and has a great professional personality. Highly recommend Elvis and VW of Naples! | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ GIOVANNY MARRERO
    I had a really positive experience thanks to Sebastian Mazzotta’s professionalism and attention to detail. | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Oscar Chris Lopez Florian
    Great service from start to finish at VW of Naples! Elvis Hamzaj, my service advisor, was awesome, kept me informed throughout the entire process and explained everything clearly. | Read Full Review
    1/29/2026 12:00:00 AM | Google
  • ★★★★★ Ben Kullc
    I really appreciate Elvis for quickly getting my vw in for service, got my car back the next day and running better then ever, will definitely be my go to VW dealer in SWFL. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Donna Otoole
    Sebastian M went above and beyond to make sure everything was taken care of on my vehicle. I am very happy with the service I received. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ christianna Fratus
    Andrew Nash went above and beyond to make sure I felt confident and taken care of every step of the way. If you’re looking for someone who’s knowledgeable, honest, and truly has your best interest at heart, I can’t recommend Andrew Nash enough. He made a situation that can be overwhelming feel easy and positive. Thank you Andrew! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ unkeptbuffalo
    I came for an oil change here and the service was incredible! I worked with Dom from the service team and he offered me a coffee and water and was an incredible service advisor to work with! I will definitely be coming back here for all of my service needs. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Mike Yonan
    Dom the service manager was awesome!!! He took care of all my issues with the “Check Engine Light & the EPC Light as there was a lot going on in my engine that would not run. After all the issues were fixed, it felt like a new car again. Dom also got me a courtesy car to use while the car was in the shop which was awesome as it saved | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Cristian Jiglau
    I purchased a new Volkswagen from Volkswagen of Naples, and I have to say, Sebastian Henegar made the entire experience outstanding. From the moment I walked in, Sebastian was incredibly knowledgeable about the lineup, patiently answering all my questions without any pressure. He took the time to understand exactly what I was looking | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Ergi Ushtelenca
    Elvis in the service department is great and efficient he is always able to get my Tiguan serviced properly and i know i can rely on him for anything my car needs. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Antonella Zecchillo
    Andrew was absolutely amazing to work with at Volkswagen. He was patient, knowledgeable, and made the entire process stress-free. I really appreciated his honesty and how clearly he explained everything. Highly recommend him if you’re looking for great customer service! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Denise
    I’m so glad that I had someone like Sebastian Mazzotta to help me when I needed clarification on what to do next. He’s the best! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Kierra Blue
    Sebastian has been such a great help. I bought my VW from Hyundai and he’s help me stay on top of everything since making my big purchase | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Chanel Hutchison
    It was wonderful working with Sebastian Mazzotta. He was able to inform me and help me make the right choice for me. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Maidelin Medina
    Sebastian Mazzotta provided a great experience from start to finish. He explained everything clearly, kept me informed throughout the entire service, and made the process smooth and stress free. Excellent customer service highly recommend! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Jim Zirzow
    Andrew Nash went way up and beyond what he needed to do very impressed. Great job. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Ruben Glamyan
    all of my issues were resolved and the service staff was great | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Darlene Logan
    While visiting Naples, we stopped by Volkswagon of Naples because we had some questions. Sebastian M was extremely helpful, very nice and polite. We appreciate him taking his time with us | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Joaquin Rodriguez
    Service is great, my service advisor Elvis got my car done very quickly and professionally. Car was done in no time and did not feel rushed or pressured in anyway. Great service team | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ DJ Prince
    Sebastian has always been a big help whenever i come to Volkswagen. I appreciate how quick and upfront he is about the service. Keep up the great work! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Jose Rodriguez
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    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Mike Bender
    Sebastian was great and the service was what I expected from VW. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Edmond Brady
    Sebastian Mazzotta was of great assistance with my service. He made sure it went smooth and seamless. Thoroughly explained everything to me. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Thomas Jackson
    Without a doubt the most professional dealership I have dealt with in 50 years of purchasing vehicles. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Phoebe Najera
    | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Riley M
    Dominico Priano was the best in the service department ! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ gabriella llanos
    Great service department! Sebastian was my service advisor and he was extremely helpful throughout the entire process. His communication was excellent—clear, timely, and informative—which made everything easy and stress-free. I really appreciate the professionalism and efficiency of the team and will definitely continue servicing my | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Tom Spann
    The service department was ready and friendly. Andrew took care of my car’s service and was very helpful with all and explanations. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ M A
    Exquisite service and expert knowledge. Exit through the gift shop to enhance the experience. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ N I C K
    Once again an upbeat and hospitable experience with the service department. Sebastian M delivers consistent and professional advice in a friendly way, fueling confidence in my maintenance decisions. Stellar work as always from the team, and thank you for keeping my GTI performing at its best for all these years! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Olga Orlova
    Great customer service! Thank you so much Elvis for being such a high skilled professional! Very helpful! Highly recommend Volkswagen of Naples! Especially Elvis as a service advisor! :) | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Brittney Doner
    Andrew is an exceptional service advisor at Volkswagen of Naples. From start to finish, he is professional, knowledgeable, and genuinely cares about his customers. He takes the time to clearly explain what’s needed, answers questions honestly, and makes the entire service process smooth and stress-free. Andrew is reliable, communicat | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ JC
    Great service! Sebastian Mazzotta was very informative during the process and I’m glad he was able to help me out. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Frank trotta
    Last spring I purchased a vehicle from Sebastian at this dealership and everything was outstanding… he went out of his way to accommodate.. fast forward to today, 8 months later, and I had a problem with the vehicle not starting so I called Sebastian for help. He personally came to my house trying to charge the car and when that fai | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Alyssa Franks
    love VW of Naples service department! Sebastian M always makes sure my car is well taken care of and I’m up to date on what’s going on while it’s in for service. He makes it an enjoyable experience every time | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Das Passat
    Andrew is great! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Yarael Bonilla
    Would highly recommend you take your business to Volkswagen of Naples if you need service on your car. The staff is great, especially Sebastian M., who provided excellent customer service. He was professional, honest, and very helpful throughout the entire process. I had a great experience and would definitely recommend working with | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Jack
    | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Elie Bassil
    Recently brought in my gti for its annual service, the service department is the best I have dealt with in my many years of owning cars, Elvis was great and knowledgeable and went above and beyond to make sure i made my appointment, i will be returning again. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Betsy DiCapua
    Great sales staff. Not pushy, very professional, very friendly. We were very happy with the buying experience. Finance professional was efficient and made the closing easy. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Paul Prestopino III
    Always a great experience servicing my car at VW Naples. I’m always greeted by Ed when I pull up and very well taken care of by service advisor Andrew. The customer service is always First Class. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Tony B
    Elvis was my advisor, got me in quick and addressed my tire light in a timely matter, and got my car washed as a courtesy, great service! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Rebecca Ann
    Great experience-Alyssa scheduled my appointment,attentive &super friendly.Andrew ,my trusted Service advisor is amazing and always takes the time to listen and give suggestions.Keelyn in sales, friendly and helpful at gathering information for future deals.GM Micky Joy introduced himself and was friendly.Overall ,great experience. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Chip Nash
    The service department, Andrew Nash is outstanding! Wouldn’t go anywhere else-he’s worth the hour trip. Andrew Nash is someone you can trust with your car. He always has his customers best interests in mind. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Michael Johnson
    Excellent service tech’s! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Todd Costigan
    Two more great visits to VW of Naples. Both cars serviced quickly, professionally and we are back on the raod. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Darius Henegar
    I worked with Sebastian Henegar and he made the car-buying process really easy. He answered all my questions, worked with me throughout everything, and helped me get an amazing car. Definitely stop by and see him at Volkswagen of Naples — best dealership in town. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Cathy Smith
    This service department at VW of Naples is wonderful . I highly recommend them. Andrew Nash is my service coordinator and has been for years, he is the best! He always explains repairs needed and I follow his suggestions. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Linda V.
    Worked with Sebastian on last visit. Very helpful and knowledgeable. Thank you VW and Sebastian. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Faith Trinh
    Sebastian was great at his job. He was very helpful during the service process for us. Would definitely come by to work with him again. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Jennifer Sanchez
    Outstanding service with Sebastian Mazzotta. He was very attentive and made sure nothing was overlooked during my visit. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Dan Par
    NCH is an excellent example of how a health care system should operate. Everyone I’ve met is highly qualified and professional. Prior to surgery I was told that both my anesthesiologist and surgeon were the “GOAT” of their profession. After meeting them and being placed under their care, I completely concur. I’m Dan Parrilli and I’ | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ mafer sandoval
    Had an emergency while driving my mother’s car and ending up having a nail in my tire, brought it in and Elvis took care of me immediately, not only did he get me in on no appointment but he also took care of the bill on it, will happily be returning ???? | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Diane Warner
    I have been a customer at VW of Naples for over 20 years. My service advisor, Andrew Nash is AWESOME.Andrew has been my go to guy for the past 5 years. The service is great from start to finish. Andrew always has answers to my questions, professional, patient and very knowledgeable. Thank you VW of Naples Keep up the GREAT work. The | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Sadie Ri
    Great service from start to finish at VW of Naples! Andrew Nash, my service advisor, was awesome, kept me informed throughout the entire process and explained everything clearly. Shout out to Mike Williams, the service manager, who was also very attentive. Even though I purchased my GTI at another location, they didn't try to upsell | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Samuel Muco
    I had a great experience at Volkswagen of Naples thanks to Elvis in the service department. From the moment I dropped off my car, he was friendly, professional, and easy to work with. He explained everything clearly, let me know what needed to be done, and gave honest expectations about timing. Elvis made the whole process smooth and | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Douglas
    Service Associate Sebastian Mazzotta is always professional and efficient. He arranges for my vehicle to be properly serviced and keeps me posted as to the status of service. He does the same with other customers as well. He is constantly multi tasking but ensures each customer is his top priority. Sebastian is an excellent repre | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Jody Myers
    I would like to leave10 stars! My experience at VW Naples was exceptional! From the start, Sebastian Mazzotta was so professional and knowlegable. He went above and beyond to explain everything. We got to VW for our appointment and he offered to get us an Uber to and from the Mall instead of waiting at the dealership. When return | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Dorra Craiu
    All went so smooth. Thank you so much Sebastian H for your guidance, knowledge and honesty! We got the second lease already from him and we are very happy with the process and deal! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Paul Adrianzen
    We bought a pre-owned vehicle from VW of Naples and it was a great experience. Michael Gahr was our salesperson and was a delight. He was patient, understanding, and answered all of our questions. We would recommend Michael and VW of Naples to all of our friends and family. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Ray Y
    This was my second purchase from naples Audi/Volkswagen and Jorge Ramirez and Catherine Rodriguez. I was fortunate to have Jorge and Catherine for my first purchase as they were fantastic. For my second purchase I went right back to them. Their product knowledge and customer understanding is the best. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Dorian Duron
    Andrew Nash in Service is awesome! Always helpful when needed. Goes over and beyond for me and my family. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Seth Ozsoy
    Went in to get my GTI fixed and Elvis at vw took care of me and my car with the highest quality of service. I appreciate and consider him as a friend today! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Phil LItman
    | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Karen Stephens
    Service is 5 star! Greetings from the minute I pull in and the level of communication from the service team and service coordinator, Sebastian, exceeds my expectations. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Santiago G
    Dom was awesome and very helpful | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ MC Henk
    Shout-Out to Sebastian Mazzotta at Volkswagen of Naples! I want to give a huge shout-out to Sebastian Mazzotta for his outstanding customer service at Volkswagen of Naples. From start to finish, Sebastian was professional, knowledgeable, and genuinely helpful. He took the time to answer all my questions, made the process smooth and | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Cindy Klaverkamp
    Very happy to continue doing business with VW. This is my sixth vehicle and just as pleased as the first time. Thank you. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Hector Aviles
    Thank you Dom, Andrew, Sebastian, and Elvis for your exceptional service. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Vanessa Medina
    Sebastian Mazzotta was a great service advisor from start to finish. He was super helpful, explained things clearly, and made the whole service hassle-free. Made me feel confident my car was in good hands! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Ricardo Vaniel
    Nick and Brandon were amazing best car buying experience ive ever had they created a customer for life at this dealership | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Grace Longevin
    Really good experience with Sebastian Mazzotta, he was helpful and easy to work with. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ MANDINGO
    TECHNICIANS DO OUTSTANDING WORK | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ angelize sierra
    I had a great experience working with Sebastian Mazzotta from start to finish. He took the time to explain everything clearly, kept me informed throughout the entire service process, and made sure all of my questions were answered. I really appreciated his professionalism, transparency, and how smoothly everything went. The service w | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Kevin
    Service team is great and Andrew Nash in particular is always there to help when i need it! He is my go-to guy whenever I need service on my GTI. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Kegan Salmon
    Tech Ryan went above and beyond to fix a rattle my vehicle was making. He was thorough and made a huge difference for my car. The dealership was clean, and all staff was courteous and eager to serve. Advisor was knowledgeable about the area and professional until he morphed into a body shop tech and made some observations about paint | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Anita M
    Andrew , service dept … always 5 stars.. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ María ramos
    Sebastian Mazzotta was super patient and took the time to answer all my questions. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Hernan Perdomo
    Dom was a great help at the service department..!!! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Alex L
    Any time I bring my car in for service, my adviser Sebastian always takes care of me and keeps me up to date on the progress of my car. He has always been super helpful and efficient between last minute appointments and keeping me in a loaner vehicle when necessary. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Deymi Jones
    I always have a great experience with the service team. I always work with Sebastian and Don. Both super helpful, honest, and always make sure I have a loaner as I have two littles. I keep buying cars here due to them! I always trust and appreciate their great service! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Robert Moellenberg
    Another great experience with the service department this week. They got the car in right away and fixed the problem. Very friendly service advisor. Ask for Andrew. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Nicholas Christiano
    Sebastian was excellent to work with. Easy transaction and we found the exact car we wanted! | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Maryrose Schellenberger
    Went for oil change and check headlight bulbs. Well first they didn’t have the bulbs then they found some so back to the shop area. I left 80 minutes later to get about two miles down the road and noticed the sticker for next oil change wasn’t a new one so I turned around and went back to find out that the oil had not been changed so | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Jorge Cordero
    This review is specific to the service department. This dealer is not trustworthy when it comes to resolving issues with your vehicle. They misrepresented the initial repair for an oil leak, which cost over $4,500. After the problem persisted and the car was returned, they then claimed the issue was caused by a different main engine | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Emanuel P Perez-Borroto
    Fui a VW y el servicio fue horrendo nos sentimos muy juzgados al comprar como que andaban discriminando porque hablamos español. Horrible de verdad. | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Taffy Time
    The overall experience here felt rushed and poorly communicated. I was pushed to make decisions quickly, and only later realized key information was missing or unclear. After the sale, follow-up was unhelpful and inconsistent, which made resolving issues unnecessarily difficult. I won’t be doing business here again and suggest other | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Joshie’s mom
    I am appalled by my recent experience at this location. During my visit, I witnessed several employees cracking antisemitic jokes and laughing openly. It is especially egregious to hear this rhetoric at a Volkswagen dealership. Given that VW was founded under the Nazi regime and has a documented history of using Jewish slave labor du | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Lane Doyle
    I’m writing this review to warn others, especially families with limited English proficiency. My father hardly speaks English and trusted this dealership to help him with a warranty issue. Instead, he was taken advantage of. Because of misleading information and delays caused by the dealership, his warranty was allowed to expire, wh | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Sunqu
    This is a racist place. I'm a loyal customer, I've been buying cars from you for 10 years, and what happened today was pure discrimination. The salesman, Sebastian, was very friendly, and we were reaching an agreement to end my lease and buy a 2026 Atlas. Unfortunately, when we got to the point of closing the deal, I mentioned that h | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ MsSochi17
    As a practicing attorney in Naples, my time is my most valuable asset—and unfortunately, the service department at VW of Naples has treated it with utter disregard. My experience with this location has been characterized by a series of missed appointments, systemic inefficiency, and deeply concerning business ethics regarding warrant | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Rian Masshole
    I just walked out of your dealership, and I gotta say, it’s pretty hilarious how clueless your team is when it comes to dealing with someone who actually has real money. It’s like they’re all set up for bottom-of-the-barrel credit customers and they have zero idea how to treat someone of my caliber. Honestly, get your staff some trai | Read Full Review
    1/26/2026 12:00:00 AM | Google
  • ★★★★★ Dave Pape
    | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Dan Edmondson
    If you ever need your VW fixed RIGHT…drop in and see Andrew Nash. The BEST VW Service Advisor in Naples! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Dylan Joseph
    Keelyn did a absolutely outstanding Beatiful job getting us in an out!!!! 10000/10 | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ David Morar
    Great experience would recommend Ky, Elvis and VW Naples to anyone! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Loren Espada
    Thank you for taking care of my son's to take care of my son's car. It was a last-minute emergency request and you guys were very nice. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ David Tirado
    | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Jens Flachsmeier
    Top notch service, Sebastian and the team are professional and knowledgeable. They keep you posted about all steps and they are on time. Thanks and see you again | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Matthew Markle
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    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Susanne Turner Mehall
    Computer issue, Alyssa got me in next day and all fixed. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Bloom Yoga SRQ
    Amazing experience. Highly recommend working with Keelyn… haven’t had a good buying experience like this in years. Thank you so much!! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Joe Whalen
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    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Eddie Pink
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    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Alyssa Hunter
    I’ve been bringing my car here for about seven years now. And have worked with Andrew for the past 3 to 4 years as my service advisor. I can honestly say they go above and beyond at Volkswagen Naples. I have a bit of a lemon (not bought here), so I have been in a bit extra for service. They have not only been willing to work with me | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Victor Autumn Arroyo Forrest
    Always providing excellent service!!! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Terry Alexa
    Professional in every aspect of the annual car service. The employees are knowledgeable as well as able to answer any questions you may have. I was in and out of service within 45 minutes. I would recommend Naples VW starting with my salesperson Adrian to the service department. Terry Alexa | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ david stokes
    Clear messaging and fairly treated. Good experience . | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Herb Phillips
    I have been taken care of by many dealerships and this was the best I have ever encountered in 50 years. One, I had a rental car go dead and I mean dead. The took it in and changed the battery and all the electronic stuff encountered with the change. They quickly realized the car was under warranty and eliminated all the charges t | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Magnolia Houston
    Everything was great - efficient service as always | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Cathy Bennett
    Michael Gahr was wonderful to work with! Nice guy who is very professional and respectful! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Grant Greyling
    Overall great experience, but it still takes so long to buy or lease a car. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Tanya Law
    Andrew and his team took very good care of my car. Understood my concerns with my vehicle Ana made sure evening was addressed. | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Colby Williams
    The service advisor was great and helped me get a warranty for a tire replacement, which kept my cost minimal. However, this isn’t the first time I’ve had a tire replaced only for the TPMS light to come back on immediately. I checked the pressure myself and the brand-new tire was only at 25 PSI. I inflated it to 34 PSI and it’s held | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Markinsy Pierre
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    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Marissa Hope
    Friendly Faces, Unfriendly Dealings The staff here were all smiles and incredibly polite throughout the regular service appointments. I was initially impressed by the welcoming atmosphere and the service advisor’s helpful attitude, which made me feel comfortable and valued as a customer. However, once I needed major warranty repair | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Miguel
    We never thought our car buying process will turn into a nightmare. If you value your time and want to avoid intimidation and harassment- stay away from the VW and Audi of Naples! | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Faith Rhue
    Worst service department ever | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Miguel Turruella
    Typical two-faced people with a used car “stealership” practices. During the holidays they would promise you anything just to make a sale. And then turn around and try to squeeze as much money as they can from you! They even lie to deny their own (manufacturer’s) warranty! Escalated to the management- same deceiving people on every l | Read Full Review
    12/26/2025 12:00:00 AM | Google
  • ★★★★★ Cyndi H
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    11/26/2025 12:00:00 AM | Google
  • ★★★★★ David Marmol
    Andrew Nash and Michael Gahr are both some of the best dealership personnel I’ve had the pleasure of dealing with. Highly appreciate the professionalism, camaraderie, and overall atmosphere on the sales and service side that I got from these two gentleman and all of VW Naples. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ TURBOJAEGER934
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    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Matteo Sella (matteo76usa)
    Great experience with Adrian at VW Naples, love my new Tiguan! :-) | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ hsolorza
    Upgraded rear view mirror to Homelink version. Fantastic service. Sebastian rocks. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ andrea Grant
    Andrew is the best he takes care of me and my two daughters and always goes out of his way for us. We have 3 Volkswagens and love them! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ kingsteve48
    Very good, best service center in town | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Pamela Solomon
    I have always had a positive experience, so far. I was delighted that Andrew noticed somethings needed done and had me schedule to get them done. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Sue Benson
    Love the service department at this dealership. They are always courteous and conscientious of my time. They are also are very communicative in regards to repairs and what’s happening with the status of my vehicle. I’ve also use them for deep cleaning on my car and it was phenomenal. I highly recommend using them and the dealership. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Jack Elliot
    Perfect! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Michael Unmuth
    | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Sansevere
    Great car buying experience at VW of Naples. Tyler represented the sales team well. He knew the details of the model we purchased and made the process a pleasure. I highly recommend our salesman and dealership if you’re in the market for a VW. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Annmichael Smart
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    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Nathan Merrick
    Amazing service and staff, wouldn’t choose any other dealer to touch my vehicle. Andrew goes above and beyond every time I have my vehicle serviced. Best dealer and service department in the state. A++ | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Louis Knooihuizen
    Professional and excellent | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Elizabeth Calabria
    Wow! Great experience with the service center…Everyone that works there is wonderful and we left with our car being spotless! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Robert Bavisotto
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    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Diane Grove
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    11/26/2025 12:00:00 AM | Google
  • ★★★★★ John Williams
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    11/26/2025 12:00:00 AM | Google
  • ★★★★★ julie gilroy
    | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Allan Hawkins
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    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Bryan Guest
    Great experience again with the team at naples Volkswagen . Rueben is an elite salesmen | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Tim Coyle
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    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Master Chief
    N/A | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Richard Maguire
    | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Lesley Colantonio
    The service I received is always top-notch! Andrew is great and the inspections are always so thorough! Staff is very friendly and I really like that you can make an appointment for service! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ camilo rodriguez
    The service was efficient, I was able to work from the quiet area while my vehicle was being serviced. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Mallory E Hayden
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    11/26/2025 12:00:00 AM | Google
  • ★★★★★ George Bashaw
    Great service right to the matter at hand and get the problems resolved. Keep up the great work | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Ursula Henry
    Andrew and his staff are professional and very friendly! Always pleased with how they take care of me and my VW!!!!! | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Marc J
    The service was fine. Car was returned after the complimentary wash much dirtier than when I arrived. Windows were filthy from a dirty cloth. Advisor did their best but ended up at the car wash to re clean. | Read Full Review
    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Danny Welch
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    11/26/2025 12:00:00 AM | Google
  • ★★★★★ Johann Lutz
    Always great service at Volkswagen Naples!! | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Belinda Krotz
    ELVIS - Sales Team player when it came to quick and accurate customer service to get me in my TAOS & Detail work outstanding | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Cj Sev
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    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Richard Abbinanti
    | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Andy Bancroft
    One of the best service experience at a car dealership i have had! Sebastian our service advisor kept us informed throughout the whole process. Treated us with honesty and respect. Hard to find that anymore. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Adam Raksin
    ?????????? I can’t say enough great things about Dorian and the Audi Naples team. From the start of my Q8 purchase to recently adding a 2025 S5, every step has been seamless, transparent, and professional. Dorian, along with Patty, and Brandon with Audi Financial were all outstanding — they made the process easy, efficient, and str | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Maureen Taliaferro
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    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Chris
    Great service! Great car! | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Steven Hertz
    Great dealership great experience | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Brent Subia
    They are the best. When you bring your car in for service they always make sure you know what’s going and your service director gives you their phone number just incase you have any questions. Superb service! My service advisor Sebastian is the best. I also just bought a new Tiguan and Tyler who was my sales rep was awsome! | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ David Walker
    Good work done on auto.. helpful staff | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Gary Pelletier
    Friendly and professional service department. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Gail Faria
    Fantastic service department! | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Lety Monroig
    Very welcoming! Great service! | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Kendall Famulare
    Such a pleasure to work with Keelyn. He is an outstanding sales consultant. VW treats their customers like gold. Highly recommend them. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Gage
    Keelyn Lockhart and Brandon Headrick did a fantastic job answering our questions and helping purchase a new Tiguan. Can’t wait to take delivery. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Rosemary Racut
    I always have wonderful service from V W of Naples. I called them when my check tire pressure light went on and they told me to come right in and they fixed the issue. This has happened in the past and they take me right away. Thank you V W of Naples. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Frank Strenk
    Easy drop off and nice loaner car.. service team was excellent. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Sue L
    Excellent service and sales experience all in one day at vw of Naples | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Rena Ahmedova
    Been postponing to leave a review for too long and this Gentleman totally deserves it !! Mr Ruben from sales department- if you ever think on going to look for a car in Naples, Ruben is the man! So thoughtful, caring, professional, friendly, feels like coming to a father and ask for advise!! He will be all the way there for you thro | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Jazmin Navarro
    Great Service! Sebastian is the BEST!! Thank you for everything ?? | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Earthmom4
    When I walked into the dealership I knew immediately this was going to be a different experience. It’s like a cool VW museum! Immediately the typical vibe when you go to a car dealership went from feeling “on guard” to “I want a piece of this history” and working with Tyler made that a reality! From the moment he spoke to us over the | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ S. Randon Randolph
    Vehicle was taken care of immediately upon arrival. Received a report about the checks made during maintenance. The service representative was pleasant and efficient. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Don Odato
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    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Carol Petrovich
    We have bought four cars at Naples Volkswagen. Their service is A1. I tell people when you need a car go to Volkswagen of Naples. The cars and service are excellent. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Héctor Gómez
    Great job for Dom he helped me with my family car Atlas , will highly recommend him for your next service appointment. Thank you VW of Naples | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ HENRY BERNUY
    | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Anissa Salas
    This is a very pleasant environment from the entrance to exiting, staff are ready to assist the moment you drive in and your greeted with a smile , they listen to your car issue with great concern and have excellent communication with follow up calls and text. I also purchased a 2019 Jetta here and love it ! | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Erika Sanderson
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    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Donney shauger
    Showed up this morning with the coolant issue and I just want to give a shout out to Sebastian on how helpful he was and that Volkswagen has a good employee. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ tom ward
    Like always just extra great survice. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Gene citycomm
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    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Tay McAlevy
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    10/26/2025 12:00:00 AM | Google
  • ★★★★★ R Ramirez
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    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Peter Daddio
    Andrew was excellent | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Doug Lubenow
    We had a great experience with Jay. He gave us a thorough review of the car we were interested in. He was very professional and did not pressure us. I would recommend him to anyone. | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ JoAnn Blumenthal
    G. And Thierry made my day so easy after being in an accident. Seamless day!! Thanks guys! | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Bernie Vinovrski
    Adrian provided outstanding service | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Roger Fillingim
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    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Abie Delisio
    | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Gene Oberst
    I went for routine maintenance and recalls expecting a 2 hour wait. They had a loaner ready, so no issue but took two days. I think it is an EV thing, dealers need to better understand EV’s. Seriously should be minimal maintenance, brakes and tires wear, battery goes on. Nonetheless, happy with the car, recall and inspection was | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ Connie S
    Had a simple oil change that should have been complete in an hour. Waited 2 hours and 10 minutes with no communication by Dom who was assigned our car. Everyone else in the waiting area came and left in reasonable time. Why would I ever buy another car here??? | Read Full Review
    10/26/2025 12:00:00 AM | Google
  • ★★★★★ S
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    9/26/2025 12:00:00 AM | Google
  • ★★★★★ maria cepero
    Everyone is always helpful when I go! From service to sales, I have always had a great experience. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ gad blanco
    Dom and Volkswagen of Naples took good care of the car. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Bobby Marks
    Terrific service by Volkswagen of Naples. Adrian and the staff were first class. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Mark Trance
    | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Brianna Salzman
    Easiest car purchase I ever made! Great team! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Adella Eades
    I have come here twice after buying my Volkswagen Atlas Cross Sport from another dealership. Both times I have had Elvis as my service advisor. He’s incredibly kind and helpful and is a very efficient communicator. He’s attentive and understanding and pleasant. As for the dealership itself, everyone is very friendly and keen to help. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Maryanne Elsaesser
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    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Keith Kaywood
    All work performed was great and customer service was great | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Rivera
    Great service from Sebastian he always makes sure any issue is taken care of and provides the best service. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Courtney Edgcomb
    The team was able to get us in quickly and completed all of our service work efficiently. We appreciate the entire VW group and their friendliness was unmatched. Thank you for the professional atmosphere and great service! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ NicolaPerformance
    Andrew Nash has been a true partner for both our VW’s since relocating here. The holistic experience surrounding our vehicles is greatly appreciated. Well done VW of Naples! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Alan Navarro
    Best buying experience I’ve had car shopping. No nonsense and no pressure. They had the most accurate deal work ups of all the Dealerships I shopped. Go see Tyler. He’s detailed and explains every part of the sale | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Diana Provence
    After losing my Mercedes to hurricane Ian I wasn’t sure what car to get next. My son in law suggested VW. I never had VW before, so I decided to give myself a try. I wasn’t sure if I wanted Taos or Tiguan. Javier Izquierdo made my decision easy. He was very professional, patient and knowledgeable to find out my needs that helped me t | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Elaine Anton-Lotruglio
    This is the best experience we've had purchasing a car in the 35 years of doing so. Our sales associate, Keelyn Lockhart, was wonderful. He is honest, trustworthy, and incredibly thorough! He wasn't satisfied until he shared all of the features of my new Atlas. I have also been a service customer. Sebastian is a pleasure to work with | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Jacki Ellis
    Andrew Nash, my service advisor is tops. Always keeps me updated and informed what needs to be done to my VW. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ William Frey
    I have had issues with warning llgjts. Elvis and Anthony have given me great and positive experiences in getting the issue fixed The service department is excellent | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Diana Wydysh
    Excellent customer service. Everyone was so attentive. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Kaminski
    I love VE Naples service. Always get the help I need. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ ADRIAN ROQUE
    | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Leonard Madormo
    Sebastian was great! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ David Clark
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    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Rosa Madrid
    Always a great experience and great customer service. Alyssa and Jimmy are great. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ rosemary d
    Brought the car in for service and I was very pleased with their prompt and efficient response. Thank you, Andrew! | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Nate Pickens
    Vw took great care of us and our cars needs. Will definitely return for all our vw repairs. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Lynn Frontera
    Andrew provided exceptional service while helping me troubleshoot my Wi-Fi issues. He kept me informed every step of the way, providing detailed updates on the process and what he was doing to identify the problem. His consistent and clear communication was incredibly reassuring, and it made a frustrating situation much easier to man | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Alexandra Shayne
    excellent customer service, never had problems with the service they provided!!! thank you for being honest and helpful, worth knowing your car is being fixed professionally. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ john moschella
    Service advisor Sebastian always is about helping the customer resolve a problem and provide suggestions to prevent further problems. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Alex Skandalides
    | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Paul Battaglia
    | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Kenny Kolberg
    It took way too long (4) weeks to complete my service on my 2024 Atlas. Thank goodness I had a loaner. | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Pablo Escobar
    | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Cappy Doo
    ID.4 recall work turned into a months long slog, with numerous trips back to VW to complete work. I would have given one star, but everyone at Naples VW that I dealt with was professional and friendly. Two recalls were to be fixed with one service visit, that didn't happen, in fact it turned into numerous trips back over a few months | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Kaitlyn Madriz
    I brought my car to this dealership on 8/14/2025. I told them that my car was having issues moving when I pressed down on the gas pedal. I told them it was a sporadic thing, but that I had this happen to me in the middle of an intersection and almost got hit because the car would not move when I pressed down on the gas pedal. The wom | Read Full Review
    9/26/2025 12:00:00 AM | Google
  • ★★★★★ Rafael Perez
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    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Bob Casale
    Excellent service always. The doughnuts in the lounge aren’t bad also.. Thank you! | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Elyza Zapata
    Just got my 2025 ID.4 Pro from VW of Naples and I couldn't be happier! From the seamless sales process with Adrian Roque to Management ensuring I am taken care of is astonishing. I have never had a better dealership experience. Thank you Adrian AND VW of Naples!!!! :) A girl couldn't be happier. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Jose Diaz
    Puntualidad, asistencia y profesionalismo en la calidad del servicio. Est bastante satisfecho de tener a wolswagen en casa. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Jack Beckett
    Professional and Courteous as always. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Richard Badolato
    Excellent and professional service | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ James Offord
    As always, very professional, knowledgeable service. I know my vehicle is in good hands when I bring it here. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ G T
    Nicholas Salley sales associate , Nikolas Anastassopoulos business manager, and Micky Joy the sales manager together made our visit the best purchasing experience of a new VW ever. This is our 7th VW. Thanks to the Team at VW of Naples for a fantastic purchasing experience ?????????? Thank you Glen & Lynn | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Aldo Di Napoli
    My experience today was the top service ever I had from the start to the end Sebastian and nick thank you very much to make my day accommodating! Thank you !!!!! | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Christian Polanco
    Excellent customer service ?? | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Jennifer Espinosa
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    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Niklaus Kunzli
    | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Juliana Barton
    | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Rosanne Griffin
    As usual it was perfect service. Andrew Nash coordinated the job. He is a constant help to his customers. A true professional in the company. Rosanne Griffin | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Cathy Perdue-green
    Always able to get an appointment. Worked with Dom multiple times. He is knowledgeable, competent and empathetic. He is honest and straightforward. He offers solutions and options when available. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ admir shaqiri
    Excellent experience and costumer service. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Stefan Leeb
    Service department did a great job...and best part...the final cost of service was LESS than the estimate! They also provided a brand new car a loaner for the day which was also very nice. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Olmo
    | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Camille Savchuck
    Sebastian M. has the best customer service care i have ever experienced. Very attentive and diligent. As far was VW Naples is for me and having another dealer closer, i wouldn’t change it. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Crystal Newson
    Everyone was really friendly and accommodating and made a process which has always been a little stressful for me feel very easy and actually fun. And I love my new car. Would definitely recommend them to anyone looking to buy a new VW. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Len Mancini
    Mickey your General Manager and Sebastian your service manager were great. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Marissa Brower
    I had such a great experience at VW of Naples thanks to Andrew Nash and Sebastian Mazzotta in the service department! They helped me with servicing my car, including replacing my brake pads and doing a realignment. They made the entire process smooth and stress-free. Both were extremely helpful, friendly, and professional. They took | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Acela Pavon
    | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Tiffy Wilcoxson
    First of all Customer Service is superb.. my technician advisor name is Sebastian and he broke everything down to me as it was supposed to be and let me know what was supposed to be on my warranty and was not. Volkswagen of Naples is my new place ?? | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Victor Winder
    Very professional. Service matters very well explained. Quality of service excellent and done quickly. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Raffi Jehanian
    Very clean, courteous and helpful | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ joey fratus
    If I could give 10! Stars I would. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ J Toro
    As usual, great service! Elvis was very courteous and kept me informed about the nature of the problem and repairs. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Amaruc Henriquez
    | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Scott Mcdonald
    brought my 2016 car in for it's annual inspection and oil change, everything was done in a timely manner. Interactions with everyone at VW was, as always, pleasant. | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ christina marchetti maxwell
    From making the appointment to checking out everyone was friendly and efficient. Sebastian is great to work with , keeps you up to date on what’s happening , super friendly | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Points
    Alyssa, did a great job of keeping me posted about my Car . Very friendly and welcoming.?? | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Brown
    I love the staff and their service. No doubt I’ll be buying another car from them | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Armen Benarroch
    | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Jaime Alvarado
    VW Naples always provides a service with a smile. Adviser Priano, Domenico was outstanding with his service and knowledgeable with my car issues | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Rich Rectanus
    Outstanding customer service! Thank you Andrew and VW Naples team! | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ John Wharton
    Sebastian Mazzotta was extremely thorough in assessing what was needed given my car’s mileage and previous service history. He kept me updated throughout the work, and briefed me completely on what had been done. He even researched a particular part needed for a wheel issue (via TireRack). I also want to note the “creature comforts” | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Mike Adams (Mike)
    | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Jessica Malia
    Amazing experience - Sebastian and team were so helpful! | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Roberto Navia
    Same day call and appointment for service and they washed the car! What more can you ask for? | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Heather
    My husband and I were looking to purchase a new car and decided to look into a VW for the first time. I had been in an accident earlier that week and needed a new vehicle unexpectedly. That was also our only car at the moment and we were in the process of purchasing a new home- not ideal timing. What started off as a good experience | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Alexa La Franca
    I had an extremely frustrating experience at this dealership. I visited twice, and both visits were disappointing. The first time, I couldn’t get the car I wanted because the trim level didn’t qualify for the specials. After that, I was repeatedly contacted,almost harassed, about another vehicle which was fully electric instead. Desp | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Delia Sanchez
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ John Winfield
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Ted Hably
    The replacement of the overhead control panel in my VW Tiguan went efficiently and seamlessly. It was covered under a manufacturers extended warranty at no cost to me. My advisor, Andrew, was friendly and helpful. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Donna DeFede
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Jorge Lopez
    There is no one else that works as hard or is as genuine as that amazing man. Volkswagen, if you want to keep gaining customers, keep Ruben as long as you can. He is such a gift. Ever since we bought our first car from him four years ago, he has never missed a birthday or an opportunity to reach out and check in with our family. He c | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Jeannie Wisniewski
    Service was great! I had the pleasure of working with Sebastian who was extremely knowledgeable and so awesome to work with. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Richard Hansen
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ David Herzig
    VW of Naples did a great job with my VW iD4. Was going to be a multi-day update and they had a courtesy car ready and waiting for me. Chris was excellent. Kept me informed though the process. Everyone there was friendly and helpful. Even though I live in the Cape, they will have all my VW repair business. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Pamela Jacobs
    My first scheduled service was smooth from start to finish. My thanks to Elvis for guiding me through! | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ manuel urbay
    What an a amazing experience, I’ve always been a big ford guy so changing brands was different but I’m so happy I came to this place drive all the way from Orlando but it was worth it, m not only did Nick and all the finance team work with me I was able to get my wife the beautiful Atlas Cross Sport R line she wanted. So glad I came | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ eldryk ebel
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Joseph Hilton
    Great service!!! Fast repair. Thanks VW | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ USA 828
    Dom provide great customer support! He find my issue and provide me loaner car as i need this. 5 star. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Ruben Rodriguez
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Angie Fiocati
    Adrian was wonderful. Very knowledgeable, kind and explained everything so I understood perfectly. Everyone at the dealership was really great. I felt very comfortable. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Eli A.
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Dunior Castillo
    Very good service upon arrival, they are very attentive! | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Jasmine Smith
    I brought my Tiguan in because I’ve had starter issues since I purchased the vehicle almost 3 years ago. My old local VW dealer always told me nothing was wrong with it. Today, it decided not to start at first so I called up Volkswagen of Naples to check it out. They got me in same day, put in a new battery, and ended up putting in a | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Mark
    The service department at Volkswagen of Naples is the best. Andrew and Sebastian are spot on. Great job everyone!!!! | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Mikhail Ekshtat
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Fran Williams
    Sales finance and service were excellent | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Roxane Vanhove
    | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Bryant Luna
    Got my wifes car (Jetta GLI) and my car (Golf R) done in a timely manner. Sebastian the service advisor was prompt and professional. Ryan the technician was knowledgeable and efficient. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ No Name Thanks
    The whole staff is amazing. They are so professional, personable and attentive. It is a pleasure to do buisness with them. You can tell they have a great work environment. | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Shelly Hull
    Not happy. When I made my appointment, I was told it would take 1 day. Upon arrival to the dealership I was told by a new service advisor, Dom, that it’ll be 2-3 days. I have an electric car and was given a gas vehicle loaner. Not a big deal but I don’t pay for my electric charging for my ID4. I didn’t think I should have to pay f | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Eddie Q
    Horrible!!! I called 3 times tdy regarding a warranty issue My Mother also called 2 times left voicemails no callbacks and yet service department cannot answer a question on what's covered or not so I say why would you or anyone wanna buy a car from a dealership that does not answer important details like warranty.. this is ridiculou | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Jesus R. Mora
    I had an incredible experience with Volkswagen of Naples! Tyler was absolutely amazing—professional, detail-oriented, and genuinely made the entire process smooth and stress-free. He was always available to answer questions, even responding after hours, which really showed his dedication and care. We handled everything online ahead o | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Colleen Cunningham
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Jack Elliot
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    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Klaus Manneck
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Dan Galler
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Kori Kahalani
    My man Michael Gahr hooked me up !! | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Suzi Norbeck
    Very excellent exoerience and the price was reasonable! | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ John Machado
    Keep up with the good work. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Ida Rodriguez
    Andrew explained what was wrong with my car , so professional, patient . I had stop going from the last time I needed service I had a bad service . I was happy I went back this time it was great service. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ MacKenzie Greene
    Sebastian explained everything well and they were quick to get the job done. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Jose Gabriel Diaz
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Julie ann Basile
    Volkswagen Of Naples is first class service in all ways. Every person you interact with is a pleasure and cares. I’ve known them for 20 years since living in Naples I can always trust them to provide quality service and with a great attitude! And special mention to Alyssa and Mike Williams and Sebastian. Thank you so much for the | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Astor H
    Vw of Naples. FL. ALYSSA Franks. Again, she gave me the confidence to keep working on my car needs. She took over ! Taking care of my car from the beginning till the end. I had to shake her hands since she did an amazing job. Thanks. I scheduled my oil change and also my break flush and change fluid. That’s done in a timely manne | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Jim Connor
    first class service, timely professional and the vehicle was washed and vacuumed upon return . Alyssa Franks was top notch | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ patti
    Great service | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ PetraB
    I had an exceptional experience with the team at Volkswagen of Naples. From the moment I arrived, the staff was professional, welcoming, and incredibly attentive to my needs. Every member of the team—whether at the front desk, in service, or management—went above and beyond to ensure a smooth and stress-free process. What truly stoo | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Arthur Gallagher
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Jason Montalvo
    My service writer was extremely helpful and professional | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ jay giardina
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Chris Figueroa
    VW of Naples does an outstanding job at always taking care of their customers! | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Neftali Colon
    super friendly and very professional two thumbs up experience | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Marcie LaRochelle-Realtor
    Andrew always takes amazing care of me when I go in for service | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Paul Alongi
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Keri Gallagher
    Everyone at VW is polite, and helpful. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Kevin Alexander López Ruiz
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Michael Durante
    Very professional and courteous people. A very good experience. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Rosa Maby
    Sebastian gave us a Great Customer Service. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Michelle Reynolds
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Mario Sgro
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Karen Lyon
    I brought my VW Tiguan in for my tire rotation. And maintenance check. From the moment I pulled in I was greeted and sent to Sebastian at the check-in desk and discussed what I came in for and was told they would also do a maintenance check. All went well and no issues found from the detailed maintenance check. I was also given a da | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Beth Gibson
    My AC suddenly went out,pulled in to the dealer,took me right away, provided ride home and picked me up in the morning.Outstanding service.Always . | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Kenneth Rose
    Alissa is a Gem, she has been our service rep over the last few years. She is always efficient and caring of our needs. Hopefully the company takes care of her because good employees are few these days ?????? God Bless America | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Tobin Walcott
    Always a good experience | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ John Kubicek
    | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Kharol Grijalba
    I'm always satisfied when I come to service my car here! Scheduling has been very convenient for me their availability for drop-off or wait is flexible. I haven't needed to wait over a couple of days for an appointment like other dealerships that are sometimes 2-3 weeks out. Best part my car is nice and washed every time I go pick | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ heather jones
    Michael Gahr was great! Enjoyed working with him through the purchase of our Atlas. He even came in on his day off to ensure we had a smooth & efficient transaction. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ G Svob
    My husband went in for a last-minute appointment at 7:45 AM and was done by nine with a new battery. No charge! Great Customer Service. | Read Full Review
    6/26/2025 12:00:00 AM | Google
  • ★★★★★ Michele Oldsen
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    6/26/2025 12:00:00 AM | Google
  • ★★★★★ John Leidli
    Wonderful caring and efficient cervice | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Barbara McCabe
    | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Maria-Lucia Cristian
    Sebastian was very nice and helpful,.gave me good advices. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Chip Moore
    Great experience with VW Naples. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Frank Sodano
    Quick excellent service | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Leslie Persich
    Best Dealership in Naples! This experience buying our Daughter her First Car was Awesome… She will be so Surprised to get her New Wheels. Tyler Ryan was such a wonderful Salesman.. Easy to talk with, so polite and so helpful in narrowing down our options and finding the BEST CAR for her. Very happy with The TOTAL Experience at VW Na | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Deborah Godfry
    Very fast and easy purchase. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Olha Gryshchenko
    | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Gene Davis
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    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Kevin
    We’ve had our 2018 Atlas serviced multiple times here, and every single visit, Alyssa in the service department has gone absolutely above and beyond. She’s professional, kind, incredibly knowledgeable, and always takes the time to explain everything clearly. It’s rare to find someone who genuinely cares about both your vehicle and yo | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ S B
    To start the whole team was so welcoming and professional from the moment I pulled my car in the bay for service. Elvis took care of me at the service counter letting me know what was going to take place and roughly how long etc. I also got a text letting me know while I was there if I needed anything to message them. The showroom an | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Preston McKnight
    Another great service experience at Volkswagen of Naples. Thanks Andrew and Team! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Adam Smith
    Tim and Sam are very helpful and professional. Thank you VW of Naples for a great service!!! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Bill Meyer
    Extremely helpful and knowledgeable | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca Raghunandan
    Andrew delivers excellent service each time I visit | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Steve Bello
    Purchased a used car from their lot. Tyler was a fantastic resource and very knowledgeable. The experience was A+. Highly recommend VW of Naples and especially our salesman Tyler for going above and beyond for us. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Luna Bl
    Súper recomendado , el personal atento , un lugar tranquilo , limpio , la espera fue muy amena | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Devon Weniger
    | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Tim Murphy
    Have been a customer since 2019. Alyssa did a great job as always. Work was done as promised. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Preston McKnight
    | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Neil Ryding
    Sebastian was fantastic; really. Nothing too much trouble. Found the exact car I wanted quickly even though they didn’t have it in stock. Got a great deal and no BS picking up and paying. Great follow up also. Would highly recommend this dealership. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Pedro Carvajal
    Very good | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Kaloyan Trifonov
    It’s been always a pleasure to go to this dealership, at least for me and my family! The team there are really nice guys, respectful, understanding, and cooperative professionals! We feel them mostly like family now, instead of random people who are doing their job, and it’s a nice feeling, great job! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Guest Account
    Staff was amazing and very helpful | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Gregory Hermes
    | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Brit Fisher
    I had a very significant issue with my Volkswagen that I purchased for my daughter. I was so happy on how Mickey and the people at Volkswagen handled my issue and made it right! I would strongly recommend them for your new or used car purchase due to their customer service and high-level of integrity | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Michael McKiddie
    We have been going to Naples Volkswagen for years and have always been very pleased with our service and car purchases. Their service and sales teams are the best in the business. | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ John Prada
    Great service even better automóviles ! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Anne McLean
    It was an easy experience and my service associate (Alyssa?) was great! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Steve Shelton
    Brian, Mickey, and Tyler were great!!! The Certified Pre-Owned Jetta was standing tall and ready to go!!!! Thanks Gents!!!! | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Candace Croswell
    I have had my car into VW of Napes, for the same issue, of burning oil, now 5 times. They are always good about getting me in, the staff and manager are polite and say that they understand that I am very frustrated. However, I know that there is a class-action lawsuit for the model and year of my car for this exact issue. I am trying | Read Full Review
    5/26/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Higgins
    Dealership was clean everyone was helpful but while I waiting for my car to get serviced I talked to one of the technicians while I was in the waiting area in the back I ask him how my car was doing he said he wasn’t working on it but he told me if I wanted any service done cheaper go see his buddy’s shop up in fort myers Corr Motors | Read Full Review
    5/26/2025 12:00:00 AM | Google
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