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Pete Moore Volkswagen of Pensacola

Pete Moore Volkswagen of Pensacola

★★★★★(579)read reviews

106 N New Warrington Rd, Pensacola, FL 32506

(850) 266-7372 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 2:00 PMSun: Closed

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Customer Reviews

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★★★★★ Britney Dull
The service department has been great to me throughout the years. Adrian was my latest customer representative and she kept me up to date on everything while my vehicle was in the shop. She was very professional and genuinely cared about my experience. | Read Full Review
9/6/2026 12:00:00 AM | Google
★★★★★ Jesus Cruz
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9/6/2026 12:00:00 AM | Google
★★★★★ Kathleen Ziems
Always fine and prompt service | Read Full Review
9/5/2026 12:00:00 AM | Google
★★★★★ Debbie Naylor
Thank you ton Adrian for her assistance… repairing my little VW so quickly.. and to Kimmie for all her assistance helping me pay the bill through a text!! Jada , also!! | Read Full Review
9/5/2026 12:00:00 AM | Google
★★★★★ Angela Cabral
Everyone was very polite and helpful! | Read Full Review
9/3/2026 12:00:00 AM | Google
★★★★★ MakMakMarie
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9/3/2026 12:00:00 AM | Google
★★★★★ Lisa
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9/3/2026 12:00:00 AM | Google
★★★★★ Debbie Rhodes
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9/2/2026 12:00:00 AM | Google
★★★★★ Mark Byrd
Exceptional service. Detailed and quick without being present. | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ Zeidy Evans
Went in to get a part replaced on my car that had broken. They had the part in stock and were able to take my car right then and there without an appointment and I was out of there an hour later | Read Full Review
9/2/2026 12:00:00 AM | Google
★★★★★ William Morris
Great service as always. | Read Full Review
9/1/2026 12:00:00 AM | Google
★★★★★ Victor Archie
Service was great! | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Norma Price
I was completely taken care of by Adrian Kessler and the VW maintence team. Thanks for a great experience. | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Nick Chuck
????? **Excellent Car Buying Experience at Pete Moore Imports** I had an excellent experience purchasing my vehicle from Pete Moore Imports. From start to finish, the entire process was smooth, professional, and stress free. The staff was respectful, knowledgeable, and—most importantly—not pushy. I never felt pressured to make a dec | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Michael Kotlarczyk
Service Advisor Jeff is top notch. He was able to identify a concern we had on my vehicle and got us back on the road. | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Mark Turberville
A great group of people. Always friendly and helpful. My salesman David S. was courteous, professional and genuine. This is the third vehicle I've bought from Pete Moore Imports and I look forward to working with them again in the future. | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Horace Rutherford
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8/31/2026 12:00:00 AM | Google
★★★★★ Brant Banks
Friendly and efficient | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Michael Holloway
Excellent Service! | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Brad Bass
Mike's team is so AMAZING. I never have to worry about anything when they work on my wife's car. Adriene made sure the parts needed were ordered and installed correctly and kept my informed from start to finish. | Read Full Review
8/31/2026 12:00:00 AM | Google
★★★★★ Leslie Ross
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8/29/2026 12:00:00 AM | Google
★★★★★ Julieta Hanson
Very hard to say anything. The Sales department is so awesome! We have been long time customers so we keep going back but sadly the service department is NOT keeping up with great service AT ALL. This last experience was so bad that honestly we are feeling like not going back to VW. | Read Full Review
8/29/2026 12:00:00 AM | Google
★★★★★ Sandy Rowe
Good customer service | Read Full Review
8/28/2026 12:00:00 AM | Google
★★★★★ Karen Malone
I had a small problem with my Tiguan something very easy but a necessity and Adrian Kessler was my service consultant. She was amazing, so professional and incredibly helpful. | Read Full Review
8/28/2026 12:00:00 AM | Google
★★★★★ Stephanie Hu
Fantastic job keeping me in the loop and updated on progress of my car. Andrea was great | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Phillip Sullivan
the customer service was honestly out of this world :) | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Mark Mapel
Great friendly service | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Daniel Cecchini
The work they did was fine but this was the second time they were not honest with me. I brought my car in for an oil change just to be told that my battery was shot. Which was odd, because the car operated fine with no issues. It was also odd, because I had purchased a battery from them 1 year ago, which meant it was still under warr | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Alex
Overall, the process was fast, smooth, and hassle-free. They honored my appointment time, got me checked in quickly, and completed the service efficiently. | Read Full Review
8/25/2026 12:00:00 AM | Google
★★★★★ Michael Pembleton
Excellent service and staff. | Read Full Review
8/24/2026 12:00:00 AM | Google
★★★★★ Luc Fontaine
Kyle Prell and the staff provided me with excellent customer service. I was provided with professional and courtesy decorum. Kyle was able to answer any and all questions I had. He made me feel with making this decision. Thanks in advance for all your help. God Bless. Lucas | Read Full Review
8/24/2026 12:00:00 AM | Google
★★★★★ John Roden
I'm a Turo host from Northern Alabama and one of my guest was on vacation in the Pensacola area when the check engine light came on in our car. Your service advisor Jeff worked with me over the phone so my guest could get the car in, repaired and back on the road to continue their vacation with minimal downtime. Me and my guest tru | Read Full Review
8/24/2026 12:00:00 AM | Google
★★★★★ Robbie Ates
This afternoon, Andrea (sp.) was very helpful with the tuneup on my 2013 Red VW convertible even though I arrive early. She even had my car washed for me! I've relocated to Santa Rosa County after being away in Canada for a year and it's great to be back with Pete Moore. | Read Full Review
8/24/2026 12:00:00 AM | Google
★★★★★ marcus Valles
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8/22/2026 12:00:00 AM | Google
★★★★★ don dirkin
Fantastic experience! Adrian made sure I was well taken care of, and clearly explained all issues they addressed. Will continue to service my vehicle here! | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Kristen Browne
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8/22/2026 12:00:00 AM | Google
★★★★★ Jessie Hodges
Adrian Kessler in the service department was excellent from check in to pick up. She communicated well about what needed to be done and gave great vehicle service advice. Thanks Adrian! | Read Full Review
8/22/2026 12:00:00 AM | Google
★★★★★ Karen Coleman
Service is very friendly very helpful got everything took care of that. It came in for plus I'm waiting on parts, but I'm very happy with Pete Moore, Mitsubishi lady at the service desk was not only friendly helpful but kept me communicated on my warranty replacement | Read Full Review
8/21/2026 12:00:00 AM | Google
★★★★★ Wendy Gigliotti
I always receive excellent service here with Pete Moore. Rob is also the best salesman on the floor. | Read Full Review
8/20/2026 12:00:00 AM | Google
★★★★★ Buffalo Gal Vintage
My service advisor went above and beyond meeting my needs. | Read Full Review
8/20/2026 12:00:00 AM | Google
★★★★★ Alan Howard
Jeff. Houston & Richard. Is why we chose Pete Moore Imports service and collision. They are the epiphany of customer service!! If a class is ever given. These 3. Need to be as the example. The Moore Family has always been a great example of the automotive industry. In every category. The family is carrying Mr. Pete Moore vision. To t | Read Full Review
8/18/2026 12:00:00 AM | Google
★★★★★ Yvonne Brenner
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8/18/2026 12:00:00 AM | Google
★★★★★ Don Galbraith
Quick service, met by rep at drive in and escorted to car when done. Great job | Read Full Review
8/17/2026 12:00:00 AM | Google
★★★★★ j alan
Climbing back up the star chart. I had them down to average; but this was a very good visit. Hope to have them back to five stars(need that checklist about fluids and measurements back in customers hands). Especially CPO vehicles purchased at their facility and serviced at their facility. Back to five stars Great job on battery repla | Read Full Review
8/17/2026 12:00:00 AM | Google
★★★★★ Becca Engwicht
Mark was great through this entire process. He made everything quick and stress free for us. Darren also made sure I got the best deal possible. I love my car. | Read Full Review
8/17/2026 12:00:00 AM | Google
★★★★★ tammie Miller
Rob was awesome! | Read Full Review
8/17/2026 12:00:00 AM | Google
★★★★★ Larry Cantrell
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8/16/2026 12:00:00 AM | Google
★★★★★ Patricia Davis
Great | Read Full Review
8/16/2026 12:00:00 AM | Google
★★★★★ Stanley Samuel
Excellent service and work!!! Very professional staff. Communication was great concerning repairs!!! | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Chosen One
Highly recommend Pete Moore. Best dealership in Pensacola. We bought a 26 Tiguan with 4 motion. Fantastic experience. | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Gabrielle Austin
Adrian Kessler made a way for me to be seen without an appointment. She made sure an Uber was provided for me to and from the business. Whatever question I had she provided me with all the answers. Best customer service. Also, I rather drive an hour from my closest dealership to here because I'm always treated great. Thank you Adria | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Don
As always I am completely satisfied and happy with the efficiency and knowledge of Mark and all of the staff at Pete Moore imports This Atlas is twelfth automobile purchase from PM imports Don Boose | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Joan Trajanowski
I brought my car in for its first yearly visit. They found a leak in the radiator, so I left my car for a few days. They had my car fixed sooner than expected, I was quite happy. Not only was the service people quick, my car was washed, my windshield was cleaned INSIDE and out!!!! I was so thankful for all of their work and beyond | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Louis Morel
Adrian was very efficient at check in (we were walk-ins on a Saturday) and the mechanics that performed the maintenance on our Atlas were timely. Because they had several different things to accomplish and they had us in and out fairly quickly. Thanks to everyone involved in this process!! | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Michelle Lewis
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8/15/2026 12:00:00 AM | Google
★★★★★ Donna Swope
Found a car we loved online , so I called Pete Moore and they had the car out waiting for us to do a test drive. Great service. Thanks again Marc and Hatty. | Read Full Review
8/15/2026 12:00:00 AM | Google
★★★★★ Oceana Massonneau
Been buying vehicles from Pete Moore since I've started driving. They have never done be wrong and always take care of me. Jeff and Juanita are outstanding people | Read Full Review
8/13/2026 12:00:00 AM | Google
★★★★★ Brian Parker
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8/13/2026 12:00:00 AM | Google
★★★★★ Adriana Fabian
Great service! | Read Full Review
8/13/2026 12:00:00 AM | Google
★★★★★ EG07KT
Returning customer. Amazing service. Great selection. In and out within an hour of arrival. Wonderful experience. Will definitely refer and will return. | Read Full Review
8/12/2026 12:00:00 AM | DealerRater
★★★★★ EG07KT
Returning customer. Amazing service. Great selection. In and out within an hour of arrival. Wonderful experience. Will definitely refer and will return. | Read Full Review
8/12/2026 12:00:00 AM | Cars.com
★★★★★ Pamela Favre
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8/11/2026 12:00:00 AM | Google
★★★★★ Ruthie Muchendu
After months of trying to resolve a paint issue on our 2023 Volkswagen Taos, Pete Moore Imports was the first dealership that truly made us feel heard. From the moment we met Jeff Williams, he treated us with kindness, professionalism, and empathy. He acknowledged our frustration, took the time to listen to our concerns, and never m | Read Full Review
8/11/2026 12:00:00 AM | Google
★★★★★ Love God & Country
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8/11/2026 12:00:00 AM | Google
★★★★★ Christie Haynes
Three stars at best. They did fix my car without an appointment and were friendly enough. The prices are sky high. For just a battery and oil change cost me $750 which is crazy rediculous. The representative did not tell me the correct price. I was pretty shocked when it was over $100 more than he said. That to me is poor communicati | Read Full Review
8/11/2026 12:00:00 AM | Google
★★★★★ April R
Janet is a godsend! She is an extremely good service advisor and that is exactly what she did for me. She found and reminded me of my extended warranty. That saved me so much money. She also made sure to Uber me from the dealership and back so I didn't have to worry about transportation. I'm so grateful to her. I'm also very pleased | Read Full Review
8/10/2026 12:00:00 AM | Google
★★★★★ Hailey Sliva
Adrian was wonderful. Helpful, informative, and easy to talk to. | Read Full Review
8/10/2026 12:00:00 AM | Google
★★★★★ Kevin Thorn
Mark was my primary salesman, and he , as well as the whole Pete Moore team i dealt with, were very friendly and professional! I would recommend anyone wishing to buy a car, to stop and give the staff on the VW side an opportunity to help you with finding and purchasing your vehicle. Their pricing was fair, and they worked to make | Read Full Review
8/9/2026 12:00:00 AM | Google
★★★★★ Tammy Sims
Always courteous and quick, not pushy at all | Read Full Review
8/9/2026 12:00:00 AM | Google
★★★★★ Jack Jones
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8/7/2026 12:00:00 AM | Google
★★★★★ Jeb Smith
Got me in and out fast. All good | Read Full Review
8/6/2026 12:00:00 AM | Google
★★★★★ Kenzie Boggan
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8/6/2026 12:00:00 AM | Google
★★★★★ Nicole Elizondo
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8/6/2026 12:00:00 AM | Google
★★★★★ Tony Molino
Excellent people. Professional. Glad to have bought my vehicles there | Read Full Review
8/6/2026 12:00:00 AM | Google
★★★★★ Jeremy Woolard
Juanita, Rob and Dan went out of their way to get my wife in the car she wanted!! They literally moved mountains to help us succeed in the purchase of our new Volkswagen!!! Juanita is a blessing to work with we felt no pressure whatsoever, Rob found us the best rate possible and Dan didn't have to do what he did to make sure we got t | Read Full Review
8/5/2026 12:00:00 AM | Google
★★★★★ Victoria Nared
Very fast! Fastest service I've ever received. Very satisfied with Ms. Adrian Kessler, who helped me along the way! | Read Full Review
8/5/2026 12:00:00 AM | Google
★★★★★ David Switzer
Oil and filter changed, tires rotated and performance check all at no charge in accordance with our new vehicle purchase document. Car is running GREAT! | Read Full Review
8/5/2026 12:00:00 AM | Google
★★★★★ Evelyn Malone
They did a good job | Read Full Review
8/4/2026 12:00:00 AM | Google
★★★★★ Eddie Martin
Great Experience with the salesman Larry Go Army | Read Full Review
8/4/2026 12:00:00 AM | Google
★★★★★ Judy Meyer
Professional service and very nice people to work with. Sure wish they would add a satellite place in the Milton Fl area. It's a long way to drive for a lot of people. | Read Full Review
8/4/2026 12:00:00 AM | Google
★★★★★ Nathaniel DuLaney
Long wait time once I was there but the entire staff was friendly and the guy behind the parts counter was very helpful. | Read Full Review
8/4/2026 12:00:00 AM | Google
★★★★★ Robert Robinson
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8/3/2026 12:00:00 AM | Google
★★★★★ David Pace
Professional staff and service. I feel like family every time I have my Jetta serviced. | Read Full Review
8/3/2026 12:00:00 AM | Google
★★★★★ rtwedd11
Very nice shopping shipping experience my sales person was very nice and did not push listen to what I was looking for | Read Full Review
8/2/2026 12:00:00 AM | DealerRater
★★★★★ rtwedd11
Very nice shopping shipping experience my sales person was very nice and did not push listen to what I was looking for | Read Full Review
8/2/2026 12:00:00 AM | Cars.com
★★★★★ peyton cutrone
If you're looking for a Volkswagen, ask for Juanita at Pete Moore Volkswagen—you won't regret it. This was my second Volkswagen purchase from Pete Moore, and working with Juanita made it the easiest car-buying experience I've ever had. As someone who works in sales myself, I really appreciated her approach. She was welcoming, genuin | Read Full Review
8/1/2026 12:00:00 AM | Google
★★★★★ Chad Rich
My son being in another city attending college, was advised by the out of town mechanic that he needed a good amount of work done to the car and that due to an oil leakage there was significant work that needed to be done. I had him bring the car home to Pensacola and take it to Pete Moore Service Center. They stated he simply needed | Read Full Review
7/31/2026 12:00:00 AM | Google
★★★★★ Cooper R
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7/31/2026 12:00:00 AM | Google
★★★★★ Chris Quintiliani
Felt that the service was a to long. This was my daughter's car and she was not notified information properly in my opinion on when the car would be ready for pick. Also there never any loaner vehicles ever it is very annoying when having to sit there for hours. | Read Full Review
7/31/2026 12:00:00 AM | Google
★★★★★ Ashley Reding
My service rep, Adrian, made my experience at Pete Moore today wonderful. She took her time, answered all my questions and was very knowledgeable. After one bad experience after another with Pete Moore over the last 4 years owning my VW—it was like a breath of fresh air. I'll be requesting her as my rep every time I go there now. | Read Full Review
7/30/2026 12:00:00 AM | Google
★★★★★ Donita Gipson
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7/30/2026 12:00:00 AM | Google
★★★★★ MaryEllen Dixon
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7/29/2026 12:00:00 AM | Google
★★★★★ chris bessette
Outstanding service, personnel respectfull, courteous, explained work being done on vehicle. | Read Full Review
7/29/2026 12:00:00 AM | Google
★★★★★ Gina Harris
I took my car in for regular maintenance. Adrian was very professional and friendly. Great customer service. Thank you Adrian! | Read Full Review
7/28/2026 12:00:00 AM | Google
★★★★★ craig shumaker
I have been coming to Pete Moore VW, for several years, having owned 5 different models. I can honestlysay, I have never had a bad experience with anyone, from Sales to Service. | Read Full Review
7/27/2026 12:00:00 AM | Google
★★★★★ Dennis Patrick
Pete Moore Volkswagen dealership did an excellent job doing an oil and filter change on our VW Beetle. Our service writer kept up with the process, informed us of the status of the oil change, and gave us an acceptable estimate. We'll certainly be back when we need more service! | Read Full Review
7/27/2026 12:00:00 AM | Google
★★★★★ Jayne Cohan
Mike Kern and his team took great care of us and got us back into our vehicle quickly. Mike is a wonderful asset to Pete Moore VW. | Read Full Review
7/27/2026 12:00:00 AM | Google
★★★★★ John Candy Ringler
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7/24/2026 12:00:00 AM | Google
★★★★★ Larry Morton
My wife and I have purchased four Volkswagens from Pete Moore Volkswagen. Kyle Prell has been our salesman every time. The professionalism and courteous service is outstanding. We highly recommend Pete Moore Volkswagen!! | Read Full Review
7/24/2026 12:00:00 AM | Google
★★★★★ CAROL CHAVEZ
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7/24/2026 12:00:00 AM | Google
★★★★★ Carol Hagenau
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7/23/2026 12:00:00 AM | Google
★★★★★ Bill Barnette
Bought a 25 Tiguan Se-R line in Monterey Blue, The buying experience was awesome, the dealership was fast and professional and made buying it easy! I had the oil changed on my Jetta at the same time, pricing was excellent and service was quick! | Read Full Review
7/22/2026 12:00:00 AM | Google
★★★★★ Mike Kern
Great service as always. 19 year customer | Read Full Review
7/21/2026 12:00:00 AM | Google
★★★★★ Cecilia Cortijo
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7/21/2026 12:00:00 AM | Google
★★★★★ thad watts
Larry at Voltswagon Pete Moore Chevrolet worked super hard to be able to help us get back on the road despite our low income, poor credit from recent car repairs on our other vehicle (that never actually got fixed) and not being able to trade our old vehicle in. He made everything happen and went out of his way to help us out when ot | Read Full Review
7/19/2026 12:00:00 AM | Google
★★★★★ rusty5150.2
Been coming here for years for service on my Jetta. Traded in my 21 SE for a 26 GLI and it went smooth as can be. Kyle was great to work with. Get you a Volkswagen. Get it from Pete Moore and ask for Kyle! | Read Full Review
7/17/2026 12:00:00 AM | DealerRater
★★★★★ rusty5150.2
Been coming here for years for service on my Jetta. Traded in my 21 SE for a 26 GLI and it went smooth as can be. Kyle was great to work with. Get you a Volkswagen. Get it from Pete Moore and ask for Kyle! | Read Full Review
7/17/2026 12:00:00 AM | Cars.com
★★★★★ Gina Temple
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7/16/2026 12:00:00 AM | Google
★★★★★ Micheline Randolph
I always try to get my services done with Pete Moore, although I have moved to another state, since my vehicle purchase. The quality of the services and the explanations of everything makes it easy to comprehend, as I in NO way, know anything about cars. I believe they have been honest for the 5+ years since I've had my vehicle. So t | Read Full Review
7/16/2026 12:00:00 AM | Google
★★★★★ Sarah Perry
Always great and timely service! | Read Full Review
7/16/2026 12:00:00 AM | Google
★★★★★ Sherry Dunham
I'm always treated well when I come in for the annual maintenance of my 2020 Jetta R-line. The staff are always friendly and kind. | Read Full Review
7/16/2026 12:00:00 AM | Google
★★★★★ David Hoyt
The service was great. 0700 appointment and was done by 0800. Fantastic. Thank you so much. | Read Full Review
7/15/2026 12:00:00 AM | Google
★★★★★ Sharona Hill
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7/13/2026 12:00:00 AM | Google
★★★★★ Denard Davis
Pete Moore Imports has a great, friendly and helpful service team. Ms Janet was great when dealing with my issues and concerns about my car. They were able to get me a scheduled appointment/diagnosis the next day after walking in without one initially. Then they had my Jetta all finished in one day and running like new. Great job tea | Read Full Review
7/13/2026 12:00:00 AM | Google
★★★★★ Elisa Catanese
I went to get my 10000 free check up/oil change and not only did they do the basics of what they were supposed to do, they also washed my car! The people were friendly and got things done in the same day in a timely manner. 10/10 would recommend. | Read Full Review
7/13/2026 12:00:00 AM | Google
★★★★★ Suzi Ostrander
10/10 Excellent Service! | Read Full Review
7/13/2026 12:00:00 AM | Google
★★★★★ Randall Watson
Larry and Rob made this purchase experience the best we've had. Everything was done in a very professional manner. This is the 7th vehicle we've purchased from Pete Moore, all have been good but this has been the best. We purchased a VW Taos and I am very pleased with it. | Read Full Review
7/11/2026 12:00:00 AM | Google
★★★★★ Midnight oreo
Pete Moore's service staff was great, very helpful friend | Read Full Review
7/11/2026 12:00:00 AM | Google
★★★★★ Linda Newberry
Took 2 hrs for an oil chg, tire rotation. Asked for a car wash, which I didn't get. When I got in my car to leave I found oil on my water container and some on my arm console. Never had this kind of service before. I bought my car new at Pete Moore and have always been very satisfied with personnel and service before now. I also made | Read Full Review
7/9/2026 12:00:00 AM | Google
★★★★★ Shaun Maynard
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7/8/2026 12:00:00 AM | Google
★★★★★ Angela Roman
Richard his team are great!! | Read Full Review
7/8/2026 12:00:00 AM | Google
★★★★★ Sophia Mitchell
I was updated immediately and the services were done in a very timely manner. | Read Full Review
7/8/2026 12:00:00 AM | Google
★★★★★ Christina Harger
Jeremy in service ( he called himself the manager) what an absolute disgrace to the business. In all my 20 years of being with Pete Moore I have never experienced such disrespect. He verbatim told me that I can take my business elsewhere. He also told me there was no one over the service department other than Houston, which is not tr | Read Full Review
7/8/2026 12:00:00 AM | Google
★★★★★ Kevin Davis
Popped in for a oil change without an appointment. I was immediately greeted at the door with a good energy and professionalism. Even with no appointment, I was treated like a priority customer. In and out fairly quickly; very satisfied. | Read Full Review
7/7/2026 12:00:00 AM | Google
★★★★★ William Feallock
OK service. Disappointing pricing. $123 for 2 front and 1 rear wiper blades was bad surprise. | Read Full Review
7/6/2026 12:00:00 AM | Google
★★★★★ Jack
If you want the repairs done correctly than the only place to go is the dealership. Safety, experience and model knowledge is worth your time and a little extra money. | Read Full Review
7/4/2026 12:00:00 AM | Google
★★★★★ Lianne Bridges
They do fast and thorough service in my 2015 volksportswagen. Took care of everything and my car still in excellent condition. Pete Moore has been my only place to go when it comes to car. Staffs and the crew are very friendly and easy to deal with too! Good job! | Read Full Review
7/4/2026 12:00:00 AM | Google
★★★★★ Bladen Perez
Great service all around! Richard is especially great! He's a hard worker and is straightforward with his recommendations. Very insightful! | Read Full Review
7/4/2026 12:00:00 AM | Google
★★★★★ Heather Sigur-Jones
The folks at Pete Moore Volkswagen are phenomenal! The sales staff, service staff, and really all of the employees are always welcoming, professional, and deliver excellent customer service. I have been doing business with them since 2018 and will continue to do so in the future. | Read Full Review
7/2/2026 12:00:00 AM | Google
★★★★★ Laura Miller
Great customer service! Was in and out quickly for vehicle maintenance appointment! | Read Full Review
7/1/2026 12:00:00 AM | Google
★★★★★ jeffrey simpkins
They are always fast and curious! | Read Full Review
7/1/2026 12:00:00 AM | Google
★★★★★ Mary Crisson
Had a great experience with Bruce Harmon. He listened to all my needs and wants. Rob in finance was very helpful and informative. | Read Full Review
7/1/2026 12:00:00 AM | Google
★★★★★ Patricia Speer
I've never had such a fast and stress free experience when purchasing a car. I would recommend Pete Moore vw to family and friends. | Read Full Review
6/30/2026 12:00:00 AM | Google
★★★★★ Derick Johnson
Very professional, knowledgeable and courteous. The facility is very clean and organized. I highly recommend Pete Moore Volkswagen to anyone that is interested purchasing a quality vehicle. | Read Full Review
6/30/2026 12:00:00 AM | Google
★★★★★ Carlos Zuniga
Great service, the wonderful lady who handled my service was very cheerful and polite. | Read Full Review
6/27/2026 12:00:00 AM | Google
★★★★★ James Sample
I initially came in about a week prior to this appointment for caution ligts. Richard in service seemed like he really wasn't doing what I thought He needed to do to help out with my problem. So I had to schedule an appointment which I understand but at the time I had yellow Lights going off on the dashboard. So I felt like I needed | Read Full Review
6/26/2026 12:00:00 AM | Google
★★★★★ shasha martucci
Just purchased a 2010 mini cooper hardtop from Kyle! He helped make it the easiest thing I've done all week. Got me into exactly the car I wanted well UNDER my budget! Had the carfax printed ready for me to see when I got there. No surprise fees..just what ya see if what ya get! If you're looking for a vehicle, stop here first! | Read Full Review
6/26/2026 12:00:00 AM | Google
★★★★★ THOMAS FERGUSON
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6/26/2026 12:00:00 AM | Google
★★★★★ jim Henderson
Your maintenance team was outstanding. | Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ Jennifer Dukes
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6/25/2026 12:00:00 AM | Google
★★★★★ Anne Lepper
I worked with Mark Toreli and he is fantastic! We have purchased 4/5 vehicles from him over the past 8 years. Im very excited to happy with my new leased VW Tiguan | Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ Thomas Washington
I've got a problem with your maintenance department. I have a 1924 Atlas since I've had the car your maintenance can't fix mine information system. The screen goes black quite frequently. The last time went black couple weeks ago now I can't get my radio station. I've been waiting for about a week for him to get back with me. Nobody | Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ Shannon Erickson (Hampton)
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6/20/2026 12:00:00 AM | Google
★★★★★ Tammy Canty
I spoke with Troy on the 17th , very nice and professional. I let him know what was going on with my vehicle and he orderedthe part and let me know that Friday I can come in. I showed up this morning at approximately 09:00. I was taken care of immediately, very nice and polite. I waited about an hour and my car was ready. I am very | Read Full Review
6/19/2026 12:00:00 AM | Google
★★★★★ Ben Lyons
I love my VW Tiguan!!! It is my second VW purchase. Again I found a certified pre owned and snagged up since it included an 84 month warranty. The 2.5L engine with turbo runs on 87 octane and has great fuel economy with plenty of pep. The financing department was able to offer an outstanding rate at zero percent. Thank you Pete M | Read Full Review
6/19/2026 12:00:00 AM | Google
★★★★★ Olivia Davis
Always super friendly and as long as you have an appointment, things get done in a timely manner! | Read Full Review
6/19/2026 12:00:00 AM | Google
★★★★★ Bailey Stokes
I had the best experience here! Everyone was friendly and helpful, everyone went above and beyond to make sure this was an easy and quick process for me. They explained everything I needed to know plus some. I would recommend this dealership to anyone, it didn't even feel like I was in a dealership | Read Full Review
6/19/2026 12:00:00 AM | Google
★★★★★ David Matthews
The service department was excellent | Read Full Review
6/17/2026 12:00:00 AM | Google
★★★★★ Elijah
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6/17/2026 12:00:00 AM | Google
★★★★★ Thomas Pennington
Scheduled maintenance performed. Appointment was easy via texting with swift reply by dealership; however, time was lengthy for simple oil change and tire rotation. Associates are always courteous and helpful. | Read Full Review
6/17/2026 12:00:00 AM | Google
★★★★★ John Helms
I dropped the vehicle off and it took several days to have somebody look at it, because they were short staffed. They gave me a date for the parts to come in and they didn't come in until the next day. The parts finally arrived on a Saturday I believe and they had the car repaired and ready on Monday afternoon. Overall I'm pleased an | Read Full Review
6/17/2026 12:00:00 AM | Google
★★★★★ Jayson
The place just has not been the same on the management side. My family has bought 4 vehicles from this dealership but we no longer will. Pete Moore imports did not return my lug-nut lock key when they used it to service my vehicle 8/29/25. Last Sunday I found that out when my wife's 2024 Tiguan got a nail in the tire. No problem righ | Read Full Review
6/17/2026 12:00:00 AM | Google
★★★★★ Mark McCraney
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6/16/2026 12:00:00 AM | Google
★★★★★ Hill Boy
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6/16/2026 12:00:00 AM | Google
★★★★★ Phoebe Isaacs
This is out service home. We drive two Volkswagens, and only trust them to Pete Moore. We even bought our first new car from here! Keen attention to detail, amazing customer service. Easy to schedule and manage. | Read Full Review
6/14/2026 12:00:00 AM | Google
★★★★★ Andrew Henderson
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6/13/2026 12:00:00 AM | Google
★★★★★ Deborah Tracy
Thank you service TEAM for helping to navigate my vehicle repairs with my busy schedule. Your team works flawlessly to provide the best customer service and mechanical service from drop off, notifications, payment through a link which was very helpful, and allowing my spouse to pick up! Thanks! | Read Full Review
6/12/2026 12:00:00 AM | Google
★★★★★ Burlan Medders
Walked into Pete Moore Volkswagen on 6/12/26 with an idea of how I wanted a deal to go. Salesman Kyle and Used Car Manager Dan worked hard to get me the exact deal I was wanting. Kyle wasn’t pushy and really connected with my wife and I. From the time I walked in to the time ai walked out to my new car, I felt welcome and important. | Read Full Review
6/12/2026 12:00:00 AM | Google
★★★★★ Adrian Whitley
Overall, good experience. Staff were not overly pushy gave us the facts, plain and simple. The only part that was frustrating was the length of time we had to wait but that’s every single dealership you’ll go to. | Read Full Review
6/12/2026 12:00:00 AM | Google
★★★★★ Sherri Cooper
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6/11/2026 12:00:00 AM | Google
★★★★★ Flyebyme
They are very nice people working there its very easy to to go from walking in and walking out with a new vehicle | Read Full Review
6/9/2026 12:00:00 AM | DealerRater
★★★★★ Flyebyme
They are very nice people working there its very easy to to go from walking in and walking out with a new vehicle | Read Full Review
6/9/2026 12:00:00 AM | Cars.com
★★★★★ Patti Powell
It took approximately three hours for my car to be serviced. Which was much longer than I expected. Highly disappointed that my sensor lights were on when I arrived and when I left. Richard was the service person and I have no complaints with him. | Read Full Review
6/8/2026 12:00:00 AM | Google
★★★★★ April R
I have trusted this dealership and service department for five years. They have always done me right and treated me fairly, until my last oil change and inspection. It became a huge issue that I had oil on my belly pan.....yet for some reason they could not figure out why and even though they were already under it they said I needed | Read Full Review
6/8/2026 12:00:00 AM | Google
★★★★★ Stephanie Porterfield
Greeted with a smile. | Read Full Review
6/7/2026 12:00:00 AM | Google
★★★★★ Dan Birdsong
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6/6/2026 12:00:00 AM | Google
★★★★★ Lisa Randall
Have always loved the dependability and promptness when calling this dealership for service. Love the staff very friendly, & knowledgeable. | Read Full Review
6/6/2026 12:00:00 AM | Google
★★★★★ Sheldon Biggs
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6/6/2026 12:00:00 AM | Google
★★★★★ Jesse
If I could give 0 stars, I would. Pete Moore Imports was incredibly helpful when they wanted my money. The moment they got my $4,000 down payment and also a trade-in, customer service disappeared. Less than a month after purchasing my vehicle, warning sensors started appearing. When I contacted the dealership, I was repeatedly told | Read Full Review
6/5/2026 12:00:00 AM | Google
★★★★★ Ike Mefford
Janet gave great customer service and Chuck was exceptional in resolving an old issue-thank you to both! | Read Full Review
6/4/2026 12:00:00 AM | Google
★★★★★ Alan Zellars
Came by at opening hoping they could do 30k service without calling first- not best plan since there were cars lined into street. None the less they got me in and out pretty quick considering with no complaints. Well appreciated. That’s why I’ve been coming here for 17 years. | Read Full Review
6/4/2026 12:00:00 AM | Google
★★★★★ mary garrett
Loved working with Janice because I am a woman and its nice to see woman are hired. | Read Full Review
6/4/2026 12:00:00 AM | Google
★★★★★ Jennifer Clark
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6/4/2026 12:00:00 AM | Google
★★★★★ Jessica Lorenzo
very satisfied customer | Read Full Review
6/4/2026 12:00:00 AM | Google
★★★★★ Nadaya Johnson-Mooney
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6/3/2026 12:00:00 AM | Google
★★★★★ Peggy Rowe
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6/2/2026 12:00:00 AM | Google
★★★★★ Steven Greene
Service department is great Janet helped me to get my car fixed in little amount of time!Thanks for doing such a job! | Read Full Review
6/2/2026 12:00:00 AM | Google
★★★★★ KENNETH LONG
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6/1/2026 12:00:00 AM | Google
★★★★★ Pablo Ruiz
If I could give negative stars I would. This dealership and Larry do not care about people who serve in the military. Instead they try to take advantage of the young adults who have not purchased a vehicle before. Came in looking at at Jetta SEL that was advertised on their website. Turns out that vehicle was not instock. So they tr | Read Full Review
6/1/2026 12:00:00 AM | Google
★★★★★ Patricia Biggs
Awesome work and great customer service | Read Full Review
5/31/2026 12:00:00 AM | Google
★★★★★ G Andrew
Excellent. Rich, Kelly, and the entire staff do a great job. God bless them. | Read Full Review
5/29/2026 12:00:00 AM | Google
★★★★★ Wendy McCullar
After going to 8 dealerships, I was so disappointed to see what was being hired to sell cars. No knowledge, appearance not good and just lack of enthusiasm; But then went to Pete Moore. We had bought a new Volkswagen for our middle child three years ago and he loves it. So, I walk in and there I meet Larry (6’4” Hawaiian) that knew | Read Full Review
5/29/2026 12:00:00 AM | Google
★★★★★ Paul Martin
The appointment appointment is not working. The service and communication were great. | Read Full Review
5/29/2026 12:00:00 AM | Google
★★★★★ Holger Frank
Oil level after change was one quart low! | Read Full Review
5/27/2026 12:00:00 AM | Google
★★★★★ Robert McCrory
When they tell you they're going to get right on it and then you wait 5 days before they get to it doesn't work for me | Read Full Review
5/26/2026 12:00:00 AM | Google
★★★★★ William
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5/25/2026 12:00:00 AM | Google
★★★★★ Melissa Walker
I had an amazing experience at Pete Moore Dealership. From the moment my husband and I walked in, we were greeted warmly. My sales representative was knowledgeable, patient, and listened to what I wanted. She helped us find the perfect car within our budget. Also, the finance person explained things clearly. The entire process—from | Read Full Review
5/25/2026 12:00:00 AM | Google
★★★★★ Michael
Adrian Kessler was very informative on the status of my service and checked on me just the right amount of times to keep me up to date on service status. I will be bringing my vehicle back for my next service requirements. | Read Full Review
5/25/2026 12:00:00 AM | Google
★★★★★ foy Fleming
Dropped the car off early and they still took care of it even though my appointment wasn't for 3 hours. They recommended additional services I needed, without making me feel trapped into doing everything same day. Overall a great experience. | Read Full Review
5/25/2026 12:00:00 AM | Google
★★★★★ James Kempfer
One of the last good dealerships. Live in Navarre and work in Fort Walton, but will never go to the Volkswagen dealership in Fort Walton as long as Pete Moore is open. Adrian is always amazing to work with.. I can’t say enough good things about the entire staff there. | Read Full Review
5/24/2026 12:00:00 AM | Google
★★★★★ Buddy NeSmith
This was an easy expirence. I called made an appointment for oil change arrived 15 minutes early. Expected to wait till my assigned time. They took my car straight back and n 45 minutes I was headed on my way | Read Full Review
5/22/2026 12:00:00 AM | Google
★★★★★ marianne moore
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5/22/2026 12:00:00 AM | Google
★★★★★ Ken Parnell
We have bought 4 cars now and love the process. We have been able to have most of the legwork done before walking in the door and be super fast once there. Mark has helped us with our last two and has been exactly what we asked for, no selling just facts and a clean process. | Read Full Review
5/22/2026 12:00:00 AM | Google
★★★★★ James Waller
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5/21/2026 12:00:00 AM | Google
★★★★★ Renita Randall
Adrian was great she kept me informed during the entire process | Read Full Review
5/21/2026 12:00:00 AM | Google
★★★★★ mike P
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5/20/2026 12:00:00 AM | Google
★★★★★ Jason Stivers
The team there is great | Read Full Review
5/19/2026 12:00:00 AM | Google
★★★★★ Jacob Navarro
I was very pleased. They did all my requests, and were very nice and easy to work with. They also communicated well and did a fantastic job on the work of the car. Janet and my service tech were amazing. The ladies who helped me checkout and pay were also very nice and helpful. | Read Full Review
5/19/2026 12:00:00 AM | Google
★★★★★ John Gifford
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5/19/2026 12:00:00 AM | Google
★★★★★ j alan
Climbing back up the star chart. I had them down to average; but this was a very good visit. Hope to have them back to five stars(need that checklist about fluids and measurements back in customers hands). Especially CPO vehicles purchased at their facility and serviced at their facility. | Read Full Review
5/19/2026 12:00:00 AM | Google
★★★★★ Ben Plenge
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5/17/2026 12:00:00 AM | Google
★★★★★ venessa rodriguez
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5/16/2026 12:00:00 AM | Google
★★★★★ Maria Bryant
Took my cars in for service, they were friendly, accommodating, and efficient | Read Full Review
5/15/2026 12:00:00 AM | Google
★★★★★ Daniel Jones
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5/15/2026 12:00:00 AM | Google
★★★★★ Danny Mason
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5/14/2026 12:00:00 AM | Google
★★★★★ Glenn Wilson
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5/13/2026 12:00:00 AM | Google
★★★★★ M P
Great experience! Very helpful! | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Hillary
Kind staff | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Morgan Snow
They took my car in last minute for repairs and had it done in less than 2 hours. Great customer service. I was sick that day too and the service woman held open my car door for me and assisted me in | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Barry Cook
Work done as advised, oil changed and tires rotated and other checks under the hood, under two hours ??... | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Travis Youmans
Excellent buying experience! Larry "The Tall Hawaiian" didn't pressure me or attempt to upsale me on anything. Will be buying my next vehicle from them! | Read Full Review
5/11/2026 12:00:00 AM | Google
★★★★★ Paul Schultz
Very professional & great attitude to solve problems. This was an ECM engine module update & done very well. Also done promptly. However the dashboard display was different when vehicle was returned & we had problems getting it back to the display we had when we dropped it off. They should have noted display & returned same graphi | Read Full Review
5/11/2026 12:00:00 AM | Google
★★★★★ Jeffrey Soderstrom
Service advisor was very pleasant and knowledgeable. We couldn't drop our car off overnight so she made an appointment for us. | Read Full Review
5/11/2026 12:00:00 AM | Google
★★★★★ Samuel Fitzpatrick
We brought our car here last week for a 70,000-mile tune-up and to diagnose multiple warning lights that suddenly appeared on the dashboard. We were charged over $1,300 for the service, including replacing what they claimed was a faulty tire sensor. Within hours of getting the vehicle home, the exact same dashboard warning lights ca | Read Full Review
5/11/2026 12:00:00 AM | Google
★★★★★ Tori Woods
My sales rep Adrian Kessler is was very helpful. I had to bring my vehicle back numerous times for the same issue. But she was so patient and made sure to get me a loaner and went above and beyond to help figure out what was wrong and get my vehicle working. Customer service 10/10 | Read Full Review
5/10/2026 12:00:00 AM | Google
★★★★★ Thomas E. Robinson II
Good people & Service. They charge 3% for using a credit card on top of paying dealer prices. | Read Full Review
5/10/2026 12:00:00 AM | Google
★★★★★ Erica Colucci
This place is great. Richard in the Service Center is too! They were able to see me quicker than any other shop, communication was excellent and on time, the labor rate was also better than the competition. They diagnosed and fixed an oil leak on my 2014 Volkswagen Touareg TDI. I will definitely use them again for future maintenance. | Read Full Review
5/9/2026 12:00:00 AM | Google
★★★★★ Swat Of Bloxburg Owner
Sales Team was awesome! Worked with me on all my requests. Car was ready when I arrived and all the paperwork was done so I was in and out quickly. Mark even followed up with me after purchasing. If you’re looking for a new or used car check them out. You won’t regret it! | Read Full Review
5/9/2026 12:00:00 AM | Google
★★★★★ Sharon Gray
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5/9/2026 12:00:00 AM | Google
★★★★★ Anita Lagos
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5/7/2026 12:00:00 AM | Google
★★★★★ Rick G
Great service, super friendly staff and comfortable waiting areas. | Read Full Review
5/7/2026 12:00:00 AM | Google
★★★★★ DWBLOSSER
I had a great experience with Pete Moore imports!! | Read Full Review
5/7/2026 12:00:00 AM | Google
★★★★★ Lori Fox
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5/7/2026 12:00:00 AM | Google
★★★★★ littleTstudio
Adrian and her service team were FANTASTIC!!! Best customer service we’ve ever had at a VW service center. They not only took care of the repair but you could tell everyone really cared about us and our vehicle. I’m actually looking forward to the next time we need to come in for an oil change. Who knew it could be such a pleasant ex | Read Full Review
5/7/2026 12:00:00 AM | Google
★★★★★ Trina Davis
Great service from my service advisor today. So thankful I didn’t have to spend my whole day there. Thank you Adrian Kessler ?? | Read Full Review
5/7/2026 12:00:00 AM | Google
★★★★★ Jan Rhodes
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5/7/2026 12:00:00 AM | Google
★★★★★ Debbie Zaborny
I had a problem with my car after taking it home. I got hold of Pete Moore and explained and they took care of everything. Very friendly and understanding. Thank You Pete Moore!!! | Read Full Review
5/5/2026 12:00:00 AM | Google
★★★★★ Kelley Cotton
The service department consistently provides exceptional care for my Volkswagen vehicles. I particularly value the comprehensive multi-point inspections, and the staff consistently demonstrates readiness to address any inquiries I may have. | Read Full Review
5/3/2026 12:00:00 AM | Google
★★★★★ Millie Anolik
They always take good care of me and Car! Definitely focused on exceptional Customer service. | Read Full Review
5/3/2026 12:00:00 AM | Google
★★★★★ Slim jim
Came home with a new Buick same day | Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Isaiah Grace
Pete Moore is a great Service Center, Rich is the best Service Advisor. He always goes above and beyond. | Read Full Review
5/1/2026 12:00:00 AM | Google
★★★★★ Michele Young
Janet in the service department was very helpful. | Read Full Review
5/1/2026 12:00:00 AM | Google
★★★★★ Kaci Ward
Adrian is wonderful! I have always serviced my vehicle here since 2022, but Adrian has the best customer service of anyone. | Read Full Review
5/1/2026 12:00:00 AM | Google
★★★★★ Anthony Johnson
Adrian was great she was helpful and knowledgeable. | Read Full Review
5/1/2026 12:00:00 AM | Google
★★★★★ Michael Day
Terrible experience AGAIN. I said last time I would never be back and I should have followed what I said. Third time that they have given me a price and said what was wrong only to have that change. This time around we went from $1800 to almost $5000. They charged me $1500 for…. Not sure what for… Car still has same problem. All co | Read Full Review
5/1/2026 12:00:00 AM | Google
★★★★★ Rebecca Noe
Scheduled my oil change for my Jetta today at Pete Moore Imports. They got me right in and out. Adrian Kessler, my service consultant kept me informed and took good care of us. Even got a complimentary car wash! Looks great! | Read Full Review
4/29/2026 12:00:00 AM | Google
★★★★★ Carrie
I had a great experience with Pete Moore Imports dealership. The team really went above and beyond to help me get into a vehicle that’s much more reliable. They were patient, understanding, and worked with me every step of the way to make sure I found the right fit for my needs and budget. The whole process felt smooth and stress-fr | Read Full Review
4/29/2026 12:00:00 AM | Google
★★★★★ Wh At
Quick service, good communication, nice waiting room | Read Full Review
4/28/2026 12:00:00 AM | Google
★★★★★ Matt MacDonald
Took my car in for some repair work, got a detailed quote and had the work completed as requested the same day. Great experience | Read Full Review
4/28/2026 12:00:00 AM | Google
★★★★★ Patrick Martin
Excellent service. | Read Full Review
4/27/2026 12:00:00 AM | Google
★★★★★ Tip H
Janet and the staff at Pete Moore are amazing. Very attentive and helpful with any and all needs for your vehicle. | Read Full Review
4/27/2026 12:00:00 AM | Google
★★★★★ Anthony Luquer
Fantastic service, as always! | Read Full Review
4/27/2026 12:00:00 AM | Google
★★★★★ Elaine Ciardello
Great ?? | Read Full Review
4/27/2026 12:00:00 AM | Google
★★★★★ Laurie Luke
The people are great, but the waiting room really needs some help. | Read Full Review
4/27/2026 12:00:00 AM | Google
★★★★★ Linda Midlam
| Read Full Review
4/23/2026 12:00:00 AM | Google
★★★★★ Quiet Town
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4/23/2026 12:00:00 AM | Google
★★★★★ Melissa Shortall
| Read Full Review
4/23/2026 12:00:00 AM | Google
★★★★★ Glenna King
Pete moore is the only dealership I use for my 2013 VW Eoos. They've always been fair, honest and professional | Read Full Review
4/22/2026 12:00:00 AM | Google
★★★★★ STUART STILLMAN
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4/22/2026 12:00:00 AM | Google
★★★★★ david kelly
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4/22/2026 12:00:00 AM | Google
★★★★★ Chavonne Ford
If you’re looking for no pressure sales and excellent customer service, visit this VW dealership. | Read Full Review
4/20/2026 12:00:00 AM | Google
★★★★★ Don Little
Friendly service personnel and good service with a thorough explanation. Which is always the same with every visit.?? | Read Full Review
4/20/2026 12:00:00 AM | Google
★★★★★ Dan Feliciano
Great service at Pete Moore Imports. It has been this way over my 15 years VW experience. This is my 4th VW Vehicle and all of them have been great cars and SUV’s. I will buy more VW’s because of the great service after the sale. The cars are great but the service is second to none. | Read Full Review
4/20/2026 12:00:00 AM | Google
★★★★★ Mona Lisa “MoMo” Pleasant
First of all Adrian was a delight she was very pleasant throughout the entire process and very patient with me as she looked up my policy and package and had to call Massachusetts where aI purchased my car and I now dwell in Florida. She will definitely be the reason for my continued relationship with Pete Moore. Exceptional treatme | Read Full Review
4/20/2026 12:00:00 AM | Google
★★★★★ Mark Stephens
Great service. Kept me informed about my car. I will return again and again | Read Full Review
4/20/2026 12:00:00 AM | Google
★★★★★ caleb copeland
| Read Full Review
4/19/2026 12:00:00 AM | Google
★★★★★ Shannon Evans
Adrain was amazing to work with and ensured my vehicle was well taken care of. | Read Full Review
4/18/2026 12:00:00 AM | Google
★★★★★ Christina Goza
Went in for my 60k service today and Richard took such great care of me and my car! He made sure I had all my inspections, filter changes, oil changed, brake fluids changed, sunroof inspected and cleaned and even got a new tire after finding a nail I didn’t know about! He went above and beyond for me and I can’t thank him and the tec | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Wyat Tharrington
Adrian was a great service advisor. When I had issues with my service she got it remedied quickly | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Craig Roegner
This is ONLY a “Pete Moore VW, Service Department” review. NOT a Pete Moore VW sales endorsement. I’ve own two Volkswagens. One of which was previously my mother’s that we purchased from Pete Moore VW. (Not a great experience- typical car salesman tactics). So, what I’m reviewing is ONLY about the Service Department “- working wi | Read Full Review
4/16/2026 12:00:00 AM | Google
★★★★★ Audrey D Busbee
Thank you very much god blessed you , be safe | Read Full Review
4/13/2026 12:00:00 AM | Google
★★★★★ Larry Oechsle
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4/13/2026 12:00:00 AM | Google
★★★★★ Ada Wall
Adrian was very knowledgeable and helpful. I super appreciated the team working me in as I did not realize I needed at appointment to schedule an oil change. I also was incredibly grateful for the work area in the Mitsubishi showroom next door. I was able to optimize my waiting time- thank you. We are Pete Moore Automotive fans! | Read Full Review
4/12/2026 12:00:00 AM | Google
★★★★★ Jason Lewing
A very pleasant and painless buying experience where I felt both wanted for my business and respected as a customer. Larry my sales rep and Patty my sales manager were extremely helpful in assisting me in my trade. Highly recommended people | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Maureen Zishka
Great service as usual! The work was performed in a timely manner. The service team was knowledgeable and kept me updated. | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Richard McAlpine
Juanita and Rob are great. | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ Tabitha Shoffner
They sold me and my son an exceptionally wonderful car runs amazing and the price was more then reasonable I would buy again without hesitation | Read Full Review
4/11/2026 12:00:00 AM | Google
★★★★★ OSCAR Saenz
Very profesional people. I am Glad i did buissnes with them. I recomwnd this dealer to anyone | Read Full Review
4/10/2026 12:00:00 AM | Google
★★★★★ Larry Cook
Oil change went well! | Read Full Review
4/10/2026 12:00:00 AM | Google
★★★★★ Daryl Duke
Excellent service, good deal on our new car. | Read Full Review
4/10/2026 12:00:00 AM | Google
★★★★★ Ron Fritz
Very thorough with my Jetta and very professional and courteous service department | Read Full Review
4/9/2026 12:00:00 AM | Google
★★★★★ Pam Fisher
The only place I go to for service . Satisfied customer for 7 years . Highly recommend | Read Full Review
4/9/2026 12:00:00 AM | Google
★★★★★ lysa glunt
Great experience.Adrian in service was wonderful. Explained routine maintenance that needed to be completed. Very professional. | Read Full Review
4/9/2026 12:00:00 AM | Google
★★★★★ Patrick Doyle
Service team was very helpful and responsive. | Read Full Review
4/9/2026 12:00:00 AM | Google
★★★★★ Lisa McGee
Such a hassle to do anything. At all. Trying to call and schedule an appointment for an oil change. Simple right? Called in the morning and no one was available who could schedule an appointment, asked if they could call back. I said sure but I won't be able to answer the phone, Im working. They called back, I couldn't answer the ph | Read Full Review
4/9/2026 12:00:00 AM | Google
★★★★★ Danny Taylor
Service above and beyond | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ Jared Robinson
Service was fantastic, dropped my car off and Janet kept me updated through out the whole process. Plus car was cleaned before returned to me excellent job!! | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ Debra Jones
Very good and thorough service check | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ Thomas Mallery
Fast detailed service at an affordable drive. Had maintenance done and was in and out in less than an hour. | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ Sonja Case
Had some things needed repaired on my Atlas took it to Pete Moore and the customer service with the service department was excellent! Adrian was amazing! Very responsive to any questions I needed answered and very friendly also. | Read Full Review
4/8/2026 12:00:00 AM | Google
★★★★★ Mbroomsticks
The dealership was clean and comfortable. I felt at ease during the whole process. Enjoyable experience. | Read Full Review
4/8/2026 12:00:00 AM | DealerRater
★★★★★ breanna fifield
Second car purchase from them i was blessed to have my previous sales advisor which helped me make and choose the best car without the hassle and pressure. | Read Full Review
4/7/2026 12:00:00 AM | Google
★★★★★ Julie Lawlor
Mark at Pete Moore VW has always got your best interest at heart. He listens to what you want and delivers. Aways a pleasure buying a great car there. | Read Full Review
4/7/2026 12:00:00 AM | Google
★★★★★ Geraldine Lindo
Very responsive and easy to deal with . Adrian was very informative and kept me up to date on the progress with my vehicle. | Read Full Review
4/7/2026 12:00:00 AM | Google
★★★★★ Roger Meyers
The service team was great. | Read Full Review
4/6/2026 12:00:00 AM | Google
★★★★★ Michael Clark
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4/6/2026 12:00:00 AM | Google
★★★★★ Sharon Godwin
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4/4/2026 12:00:00 AM | Google
★★★★★ Ken Kline
Had a last minute tire issue on a Saturday. Service took us in and got us taken care of right away. Thanks for staying late and taking care of of us last minute and on a Saturday. | Read Full Review
4/4/2026 12:00:00 AM | Google
★★★★★ Peter Neuhaus
Great service. I'll definitely keep going here for all my VW service. | Read Full Review
4/3/2026 12:00:00 AM | Google
★★★★★ Glenn Sykora
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4/3/2026 12:00:00 AM | Google
★★★★★ Cristol Moore
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4/3/2026 12:00:00 AM | Google
★★★★★ Sean Brown
Excellent service. Had a terrific that needed immediate attention and they got me in right away. | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Alexa Morgan
The rep was very helpful and quite informative on what I needed and requiref | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ Anthony brooks
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4/2/2026 12:00:00 AM | Google
★★★★★ Susan Morin
I had the pleasure of dealing with Joshua from the Chevy side and was pleased with his willingness to listen, understand, and availability to my wants and needs when purchasing my new vehicle. The management staff was helpful to include Dennis and Wayne. Highly recommend using them for your next vehicle purchase. | Read Full Review
4/2/2026 12:00:00 AM | Google
★★★★★ BENLOADER42
Larry is awesome. Low pressure, informative and supportive of the buying experience. Definitely would work with him again | Read Full Review
4/2/2026 12:00:00 AM | DealerRater
★★★★★ BENLOADER42
Larry is awesome. Low pressure, informative and supportive of the buying experience. Definitely would work with him again | Read Full Review
4/2/2026 12:00:00 AM | Cars.com
★★★★★ Sono Dulci
The salesmanship and service have been good. I’m a regular patron at the dealership. I ran into a couple of snags regarding my down payment. My check with my previous address was not refused for a down payment, but had been accepted for service work many times. Regarding the amount I have spent on service at this dealership for my pr | Read Full Review
4/2/2026 12:00:00 AM | Cars.com
★★★★★ Sono Dulci
The salesmanship and service have been good. I’m a regular patron at the dealership. I ran into a couple of snags regarding my down payment. My check with my previous address was not refused for a down payment, but had been accepted for service work many times. Regarding the amount I have spent on service at this dealership for my pr | Read Full Review
4/2/2026 12:00:00 AM | DealerRater
★★★★★ Gatormsc
Kyle Prell was great! I originally stopped by with my Daughter to search for her 1st car, we were impressed with his knowledge and affability. I brought my wife back a few days later to help me decide on what car to get my daughter and we wound up getting one for my wife!! The 2026 TIguan SEL—R turbo. Now we are actually looking forw | Read Full Review
3/31/2026 12:00:00 AM | DealerRater
★★★★★ Rhonda Hed
Our experience with Pete Moore Imports was excellent. Mark our sales consultant was not high pressure at all. Mark took time to listen to us and then tried to find the right vehicle to meet our needs. Darren in the finance department also was very kind and explained all of our different options and then let us decide which plan we wa | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Renita Myers
Extremely pleasurable experience! Larry Fitzpatrick was knowledgeable and helpful. Paperwork was streamlined and organized. Followup was exceptional. I’m looking forward to a long relationship with this company. Very pleased! | Read Full Review
3/31/2026 12:00:00 AM | Google
★★★★★ Gatormsc
Kyle Prell was great! I originally stopped by with my Daughter to search for her 1st car, we were impressed with his knowledge and affability. I brought my wife back a few days later to help me decide on what car to get my daughter and we wound up getting one for my wife!! The 2026 TIguan SEL—R turbo. Now we are actually looking forw | Read Full Review
3/31/2026 12:00:00 AM | Cars.com
★★★★★ Beverly Stagg
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3/31/2026 12:00:00 AM | Google
★★★★★ Megan Galbreath
Great communication, great work in a timely manner. | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Stephen Fleming
Kyle Prell did an amazing job tonight in helping us acquire our new 2026 VW! We will definitely be back next month to buy another one for my daughter. We highly recommend | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Richard Duggan
The oil change, tire rotation, inspection and car was were all done at pit crew speed. We got to the dealership about 3:30 and we’re gone about 5. Very pleased. | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Evelyne Patricia Carro
The staff was extremely friendly and helpful. Overall, we had a great experience. We love our new car. | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Richard Duggan
| Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Jack Moore
Professional and customer friendly. | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Jack
Way overpriced in labor and parts! | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ stplbccb
Service tech was great and took me to my car when ready. Made sure everything was ok. | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Jimmy Charles
Great service! | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Michael Cain
Started off good bought a jeep. Till we made it about 2 miles down the road it over heated. Called right way and let Larry know what happened was told to bring it back up the next morning. When we got there Larry gave us a attitude and told us the jeep was fine and we were being uncooperative. Rob took it from Larry and come to find | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ Marcelo Rodzewics
It was our first oil change for the new 2025 VW Atlas. The experience was awesome, our rep Richard was very professional and efficient. | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ Jan D
Our purchase was so easy! Juanita made the process pleasurable and simple. She is a champion! | Read Full Review
3/25/2026 12:00:00 AM | Google
★★★★★ KELLY dao
Mark Torelli, our sale rep guy was phenomenal. It was a random day for us to go look at a car. We stopped in with no appointment and Mark took great care of us. He listened to what we wanted and pulled as many cars and let us test drives. And Darren, our financial person were informative on all the paper works and it was quick proce | Read Full Review
3/24/2026 12:00:00 AM | Google
★★★★★ Cameron
Came in for an oil change and tire rotation, added a battery and change in 2 brake pads. 4 hour wait time with an appointment. Edit: sales has always been exceptional - fast and great deals. Service has always taken 2ish hours with an appointment - even for an oil change. Also majority of the bill was the $260 of labor as I watched | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Erika Aoki
This was the best experience I’ve ever had at a car dealership. General Manager Mr. Kern was exceptional—professional, responsive, and incredibly knowledgeable. He made the entire process seamless. I am usually very skeptical and cautious when visiting car dealerships because of the several bad past experiences I had. However, this | Read Full Review
3/21/2026 12:00:00 AM | Google
★★★★★ Karen Kessler
Courteous, kind, clear communication, timely repairs. | Read Full Review
3/20/2026 12:00:00 AM | Google
★★★★★ Cindy Toler
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3/20/2026 12:00:00 AM | Google
★★★★★ Richard Simpkins
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3/19/2026 12:00:00 AM | Google
★★★★★ Nona Little
Still working on getting issues correct. Adrian has been absolutely the best. She is trying to do all she can to help with making things smooth. She is very detailed and explained things wonderful She listened to my concerns and she is acting on making the customer happy. | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Jeffrey Cropsey
Fast, friendly service | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ Missy Jones
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3/19/2026 12:00:00 AM | Google
★★★★★ deoushalowe14
My experience with Pete Moore was fabulous and most definitely going to tell other people about it | Read Full Review
3/18/2026 12:00:00 AM | DealerRater
★★★★★ jec_lorenzo
very satisfied customer larry is a great sales consultant who explains car details well and cares about people who’s buying cars | Read Full Review
3/18/2026 12:00:00 AM | DealerRater
★★★★★ jec_lorenzo
very satisfied customer larry is a great sales consultant who explains car details well and cares about people who’s buying cars | Read Full Review
3/18/2026 12:00:00 AM | Cars.com
★★★★★ deoushalowe14
My experience with Pete Moore was fabulous and most definitely going to tell other people about it | Read Full Review
3/18/2026 12:00:00 AM | Cars.com
★★★★★ Eric Nicholson
I worked with Juanita to by the perfect car for my wife. She was very professional and informed about the different models and trim levels. The car was ready to go when we arrived for pickup and we are very happy with Pete Moore Imports. | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Marie Greak
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3/17/2026 12:00:00 AM | Google
★★★★★ Matt Cropsey
Larry "the Tall Hawaiian" Fitzpatrick was AMAZING, FRIENDLY and EXTREMELY PROFESSIONAL!!!!! I called on a Friday afternoon to reserve a car and by Saturday morning I was driving it off the lot. PETE MOORE VOLKSWAGEN took no time at all to get me into a new car. An EXCELLENT place to buy or lease a car. AAAAAAAAAAA+++++++++ | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ Katherine Landau
Awful service and no care or urgency to fix anything they make mistakes on… every single time I bring my car up here. Don’t plan on bringing my car up here anymore and will take my business elsewhere. | Read Full Review
3/17/2026 12:00:00 AM | Google
★★★★★ DeeDee Byrd
They dealt With my issues very quickly and additionally, and the service was amazing | Read Full Review
3/16/2026 12:00:00 AM | Google
★★★★★ junie b
I have bought many cars throughout the years but rarely has any salesman and dealership been as exemplary as Mark Torelli and the team at Pete Moore. Mark genuinely prioritizes customer best interests and I consider myself blessed to have been put in his path. Based on my past experiences with him, when it was time to explore a trade | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ T Was
Very quick and easy process from making the appointment to picking up my car when the service was finished! Adrian and Houston were very helpful and professional! | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Alexandra Avila
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3/13/2026 12:00:00 AM | Google
★★★★★ Cindy Morales
Making our service appointment was so easy, just a phone call. From the moment we walked and met Andria to the moment she walked us back to our car we felt like we were a part of her family. Not ignored for a second and such a reasonable cost for us. And as I looked around all the customers were well taken care of. Thank you Pete Mor | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Andi Phillips
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3/13/2026 12:00:00 AM | Google
★★★★★ Rhi Mc
Great experience with Adrian Kessler in the service department at Pete Moore Volkswagen. She was transparent, communicated clearly throughout the process, and helped get everything taken care of quickly. Really appreciate the smooth and efficient service! | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Toby Wynn
These guys are awesome! They did a very good job on my warranty work. And they're real nice and helpful! | Read Full Review
3/11/2026 12:00:00 AM | Google
★★★★★ Jazzmyn Champion
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3/10/2026 12:00:00 AM | Google
★★★★★ Dillon Swaine
I had a great experience with Pete Moore Imports. The level of customer service I received was honestly better than what you normally expect from a car dealership. Huge shoutout to Rich in the service department. When my vehicle ran into some unexpected mechanical issues, he worked with me throughout the process and made sure everyt | Read Full Review
3/10/2026 12:00:00 AM | Google
★★★★★ Tomas Ortiz
I arrived early and they took my car right in easy Peezy | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Ryan Ufheil
The service was good, and waiting area was nice, a good overall experience! | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ Trajo Marx
I have purchased several Volkswagens and am always treated good. My go to guy is David. He is a tireless salesman. The entire staff treats me well. | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ DJ Crozier
Service at Pete More is fantastic! Got me in on-time, explained everything they were doing and Service was quick; even washed the car! Who does that?! I'll be bring the Jetta there for service every time for sure. | Read Full Review
3/9/2026 12:00:00 AM | Google
★★★★★ J
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3/9/2026 12:00:00 AM | Google
★★★★★ Barbara Hamlin
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3/8/2026 12:00:00 AM | Google
★★★★★ Ian Losee
I highly recommend this business. They are kind, professional, and work hard to make sure their customer’s needs are met. | Read Full Review
3/8/2026 12:00:00 AM | Google
★★★★★ Melanie DeMattia
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3/7/2026 12:00:00 AM | Google
★★★★★ Jessica Lorenzo
very satisfied and our agent is very helpful and accommodating thank you Mr Larry | Read Full Review
3/6/2026 12:00:00 AM | Google
★★★★★ Carol Riviezzo
Had a great experience at Pete Moore VW..Friendly,kind, and efficient | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Tori Woods
My sales rep Adrian Kessler is was very helpful. | Read Full Review
3/5/2026 12:00:00 AM | Google
★★★★★ Weezie Carlson
Always a pleasure to have my car serviced at Pete Moore. Wonderful staff! Thanks | Read Full Review
3/4/2026 12:00:00 AM | Google
★★★★★ John Brockman
Customer service was very helpful and was able to assist me with getting my vehicle serviced and letting me know of issues with the vehicle. | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Luticia Boozer
Great customer service! | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Melora Layne
Cannot say enough great things about Pete Moore Imports. From the initial lease, to the service, to the people that work there, I would give 10 stars if I could. The entire staff is personable and make you feel like a friend from the time you walk in the door. I have never once regretted my decision to choose Pete Moore Imports. | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ William Gholston
Adrian Kessler assisted me today as my car was being serviced. Very polite and friendly and made sure I was informed on the process of my service. 5 stars all around. | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Autumn Thatsit
Very nice and helpful | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Michael Christman
Took longer than expected, otherwise no problems | Read Full Review
3/2/2026 12:00:00 AM | Google
★★★★★ Leslie Youd
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3/1/2026 12:00:00 AM | Google
★★★★★ Leslie Youd
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3/1/2026 12:00:00 AM | Google
★★★★★ Reba Libby
Twice now, Pete Moore's service team has saved me. My 5 year old VW is beginning to have some failures as mileage increases. Pete Moore's team has been able to resolve those issues as they come up. It's never fun to have car problems, but I appreciate having a team of professionals to support me when it happens. | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Paul Foryt
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2/28/2026 12:00:00 AM | Google
★★★★★ Glenda Lebron
Excellent team | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ Lonzo Conner
Excellent service | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ Rachel Jones
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2/27/2026 12:00:00 AM | Google
★★★★★ Debbie Zaborny
When I walked in I never thought I'd be driving something different when I left. Great service and friendly. Thank you | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ ynvme43 xbox1
the best hands down. they will put you in the car you WANT not what they want to put you in. ask for Kyle he is the man thanks for all yall did | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Harris Smith
Made a service reservation with Adrian. She was very helpful. Car will be returned to complete service after parts arrive. | Read Full Review
2/26/2026 12:00:00 AM | Google
★★★★★ Catherine Mullen
Always the best! We have been customers for over 20 years. The staff is always friendly, professional, and go above and beyond to be accommodating and helpful. Thank you. | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Cynthia Denton
Friendly, polite, professional! Quick to go the extra mile. Highly recommend Pete Moore Imports. They made my purchase smooth and easy | Read Full Review
2/24/2026 12:00:00 AM | Google
★★★★★ Alice Williams
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2/24/2026 12:00:00 AM | Google
★★★★★ Kenny Driscoll
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2/22/2026 12:00:00 AM | Google
★★★★★ Jorg Faustmann
Excellent service, the car did even get cleaned in and out and the issues were explained in detail | Read Full Review
2/22/2026 12:00:00 AM | Google
★★★★★ Danny
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2/21/2026 12:00:00 AM | Google
★★★★★ Lonnie Minton
Always great service | Read Full Review
2/20/2026 12:00:00 AM | Google
★★★★★ kdbama77
It was such an easy and relaxing buying process working with Larry Fitzpatrick. Even though we (mostly I) kept bouncing from one vehicle to another, he stayed the course. He was a wealth of knowledge in all things Tiguan. We appreciated that when we decided to come back the next day, there was no pressure to make a quick decision. I | Read Full Review
2/20/2026 12:00:00 AM | DealerRater
★★★★★ kdbama77
It was such an easy and relaxing buying process working with Larry Fitzpatrick. Even though we (mostly I) kept bouncing from one vehicle to another, he stayed the course. He was a wealth of knowledge in all things Tiguan. We appreciated that when we decided to come back the next day, there was no pressure to make a quick decision. I | Read Full Review
2/20/2026 12:00:00 AM | Cars.com
★★★★★ Just Jazz Food
Run as fast as you can. I got bad racist vibes from my experience I am absolutely sick to my stomach. My salesman David was phenomenal. However the General manager Mike Kern and finance manager Darren were terrible to say the least. They ran my credit, ensured me of a particular car, took my money yet sold the car to someone else. Re | Read Full Review
2/20/2026 12:00:00 AM | Google
★★★★★ mylola roche
Always friendly and always very helpful | Read Full Review
2/19/2026 12:00:00 AM | Google
★★★★★ Matt Stewart
Perfect. Everyone was spot on and helpful. I retired from Honda dealership so I understand the importance | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Shaneka Caves
After over a decade, I returned to VW for service due to recent events at my local Mobile, Alabama dealership. The hour-long drive was absolutely worth it to work with Adrian, who was incredibly knowledgeable and understanding! The entire service team deserves a huge round of applause for their exceptional accommodation, especially w | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ Charles Brown
10/10 | Read Full Review
2/18/2026 12:00:00 AM | Google
★★★★★ karem olmeda
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2/18/2026 12:00:00 AM | Google
★★★★★ Jose Perez Flores
Amazing customer service. It was a great experience and the best part of it all they made sure everything was stress free. I did not feel rush at any point and they made sure I was satisfied with everything I was looking for in an SUV. | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Kim Baccetti
Service manager Rich is very friendly, helpful and cares. I purchased a VW from another dealer and had a problem the very evening I took it home. Great experience there, mechanics are knowledgeable and willing to discuss what diagnosis/service needs and showed me the problem. Got vehicle in right away! | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Global
Excellent experience. Pleasantly surprised what a great value having my car serviced here. | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ David Erickson
Adrian in the service department was the kind of person who brings order to the chaos. She stayed composed, kept details aligned, and made sure the customer experience stayed clean throughout. | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ Emily Hutchinson
I was very pleased with my experience at Pete Moore. I worked with Mark and he was extremely helpful and very easy to deal with. I would highly recommend going here if you are looking for a new car. | Read Full Review
2/16/2026 12:00:00 AM | Google
★★★★★ c thomas
I always have an awesome experience and service at Pete Moore Volkswagen wouldn't take my vehicle anywhere else. And customer service is always A1 thanks again !! ?? | Read Full Review
2/15/2026 12:00:00 AM | Google
★★★★★ Laura Longon
Very friendly and competent. Good communication and the car was repaired quickly and WAY under what we thought it would cost. Pleasantly surprised! | Read Full Review
2/15/2026 12:00:00 AM | Google
★★★★★ Mary Bamberger
Great service from our service advisor Adrian! | Read Full Review
2/15/2026 12:00:00 AM | Google
★★★★★ Amy Hatfield
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2/15/2026 12:00:00 AM | Google
★★★★★ Kimberly Hartman
Very personable service and no pressure. | Read Full Review
2/14/2026 12:00:00 AM | Google
★★★★★ fav Yac
If you alreandy have an appointment set up with them, it shouldn't take almost 2 hours ?? to change an oil. | Read Full Review
2/14/2026 12:00:00 AM | Google
★★★★★ Cheri Kruse
Adrian is the best service representative ive had help me at pete moore | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Wesley Backhouse
We purchased a used Jetta a few months ago. The purchasing experience felt good besides the finance part that seemed really forceful. It was after hours for banks so we were given a finance rate that was nowhere close to what we should have received. Only after querying it, was it adjusted and then we were politely informed that we c | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Jazzmyn Champion
would never take a car there at all. | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Rachel Personal
If I could give negative state I would. | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Meghan Payne
Rich was super nice and helpful. He got our car taken care of very efficiently. | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ don dirkin
Fantastic experience! Rich made sure I was well taken care of, and clearly explained all issues they addressed. Will continue to service my vehicle here! | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ Bobby Gailmard
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2/5/2026 12:00:00 AM | Google
★★★★★ Stephanie Grider
Adrian in the Service department was awesome! She is very kind and kept me informed every step of the service visit! | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ kim conradson
I had an appointment for 9am. Why did my oil change take 3 hours? This is not okay | Read Full Review
2/5/2026 12:00:00 AM | Google
★★★★★ fred domulot
Rich is always very helpful! Monty can answer questions for you! Great group working here! Thanks | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Mykel Robinson
Took my car in for a recall! The service woman was so kind and it was SO fast! Only 4 stars because I got it back and a bunch of lights were on. She told me she would make recommendations for anything else that needed to be done. Didn’t happen. | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Mark Stephens
Great service | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Brandon Luallen
The vehicle we purchased was great. Larry was fantastic and very polite. I’m giving a three star only because the dealership promised to fix a windshield that was broken on the purchased vehicle. They promised for two days and even through them providing me an OTD price of the vehicle. The next day when we finalized the purchase, aft | Read Full Review
2/2/2026 12:00:00 AM | Google
★★★★★ Mark Crbbs
Awesome ???? | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Gary DeStefano
Enjoyed another great buying experience at Pete Moore Imports. From my salesperson, Mark Torelli, sales manager, Jeff Korel and finance manager, Darren Skitt, all contributed to a very satisfying endeavor. Highly recommend. | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Mohammad Kaiyum
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1/31/2026 12:00:00 AM | Google
★★★★★ Adrian Rodriguez
Very professional and thorough service received. The team communicated regularly and they were able to get me back on the road the same day. Adrian was great to work with!!!! | Read Full Review
1/31/2026 12:00:00 AM | Google
★★★★★ Pitagoras Goncalves
Always great service! | Read Full Review
1/29/2026 12:00:00 AM | Google
★★★★★ Andrea Wessel
Best dealership to deal with period. No bull no lying just old fashion honest dealings! Favourite dealership for over 20 years! Thanks Kyle and Jeff you guys are awesome! | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Mike McCormack
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1/28/2026 12:00:00 AM | Google
★★★★★ Bonnie Selwonk
Rich was wonderful. The service was great and the wait time was good. | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ mason hoyt
Fair enough discussion when bringing in vehicle with oil pressure light, but over $400 fix and sent home saying it’s good, but didn’t get 2 miles down the road before issues came back. | Read Full Review
1/27/2026 12:00:00 AM | Google
★★★★★ Chris Wilkinson
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1/26/2026 12:00:00 AM | Google
★★★★★ Shelby Miles
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1/26/2026 12:00:00 AM | Google
★★★★★ Susan Gonzalez
The Service Dept folks at Pete Moore Volkswagen are great! Very friendly, informative and overall great to work with. | Read Full Review
1/25/2026 12:00:00 AM | Google
★★★★★ Darius Grimes
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1/25/2026 12:00:00 AM | Google
★★★★★ Heather Woodward
Great service!!! | Read Full Review
1/23/2026 12:00:00 AM | Google
★★★★★ Thomas Wolfe
Pete Moore Imports does must of the maintenance on my 2019 VW Tiguan SE. The staff advises on all upcoming maintenance as well as expertly taking care of current maintenance issues. I recommend all VW owners to let Pete Moore Imports take care of them. | Read Full Review
1/23/2026 12:00:00 AM | Google
★★★★★ Allison Woodside
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1/23/2026 12:00:00 AM | Google
★★★★★ Joseph Wilkinson
They treat me like family | Read Full Review
1/23/2026 12:00:00 AM | Google
★★★★★ Jamie Boling
Service was great. Love my new Volkswagen Tiguan. Juanita (our salesperson) was the best. | Read Full Review
1/23/2026 12:00:00 AM | Google
★★★★★ Ed Adams
Knowledgeable and friendly service department. Received my vehicle back within the time-frame allotted. | Read Full Review
1/23/2026 12:00:00 AM | Google
★★★★★ Kayla White
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1/22/2026 12:00:00 AM | Google
★★★★★ Jenny Tilbury
Excellent service! Fast and Friendly ???? | Read Full Review
1/22/2026 12:00:00 AM | Google
★★★★★ Conner Diebold
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1/22/2026 12:00:00 AM | Google
★★★★★ Chase Smith
This has to be one of the worst experiences I have ever had getting my oil changed. It took 3.5 hours for a oil change tire rotation and to fix some clips they broke while changing my head lights and tighten bolts they didn't tighten while performing that. I did receive a sorry and it should have taken this long. That was it. When | Read Full Review
1/22/2026 12:00:00 AM | Google
★★★★★ Mary Perceval
Rich did a great job taking care of my car and was very personable. In and out in 24 hrs. Thank-you ?? | Read Full Review
1/20/2026 12:00:00 AM | Google
★★★★★ Dominique
Walked in with few questions of concern. All questions were answered and was able to be seen in and out within 2hrs. Thank you!! | Read Full Review
1/20/2026 12:00:00 AM | Google
★★★★★ Kathleen Perample
The service department is always friendly, professional, and helpful. | Read Full Review
1/20/2026 12:00:00 AM | Google
★★★★★ Debbie Rhodes
Waited 3 hours for a normal oil change with an appointment. | Read Full Review
1/20/2026 12:00:00 AM | Google
★★★★★ Justin Garner
Had a great experience at Pete Moore. I was in the market to lease a new vehicle, and had narrowed my search down to a few options. I arrived a little after 4 pm and met with David. I explained that I was looking to test drive a VW Tiguan in a specific trim, as it was one of the vehicles I’d narrowed down to. Within 10 minutes he ha | Read Full Review
1/19/2026 12:00:00 AM | Google
★★★★★ Michael Crowder
It's great to take a car to a dealership service dept and get the repairs needed without all the oh and you need this and you need that. I do the majority of repairs on my vehicles and only take them to a dealer when the work is specialized or requires tools I don't have. So I know the status and condition of my cars. So it's great t | Read Full Review
1/19/2026 12:00:00 AM | Google
★★★★★ Kendall Nutt
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1/19/2026 12:00:00 AM | Google
★★★★★ Andre Turner
Faulty online scheduling. Lazy customer service. Left without my car for 3 days for a simple oil change and tire balance/rotation. And service rep lied about a discounted rate. I’m already looking for another place to get my vehicle taken care of from now on. | Read Full Review
1/19/2026 12:00:00 AM | Google
★★★★★ jaimepittman24
Mark and the rest of the sales team were great! My wife and I went and test drove the model we wanted. We then found out they had the model in the color combo we wanted on the way. The pickup of the car went smoother than any car purchase I have ever made!!! | Read Full Review
1/17/2026 12:00:00 AM | DealerRater
★★★★★ jaimepittman24
Mark and the rest of the sales team were great! My wife and I went and test drove the model we wanted. We then found out they had the model in the color combo we wanted on the way. The pickup of the car went smoother than any car purchase I have ever made!!! | Read Full Review
1/17/2026 12:00:00 AM | Cars.com
★★★★★ Joshua Payne
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1/16/2026 12:00:00 AM | Google
★★★★★ larry cross
I came in on 1/16/2026 morning and was met by Monty Elder I advised the chk engine light was on and the on off engine idle did not seem to be working , Monty immediately spotted the problem and whisked it off to the shop and in a matter of maybe 15 min Monty had the car back and the 2025 VW Taos with 2200 miles on it seemed like a di | Read Full Review
1/16/2026 12:00:00 AM | Google
★★★★★ jljackson1976
I wish I could remember his name, but the man who helped me in the service department was absolutely wonderful. His customer service stood out, and he made sure I was taken care of every step of the way. It was very much appreciated. | Read Full Review
1/16/2026 12:00:00 AM | Google
★★★★★ lisa poole
Rich has been an excellent advisor. Please keep him. I would recommend, that the advisors, come outside to greet the customers. Your office area isn’t big enough for everyone, to hang out, just waiting for someone to approach you.Unless you plan to expand that area, into different sections, for your employees and customers. I would | Read Full Review
1/14/2026 12:00:00 AM | Google
★★★★★ Karen Smith
They got me in pretty quick and took less time | Read Full Review
1/14/2026 12:00:00 AM | Google
★★★★★ Jimmy Love
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1/12/2026 12:00:00 AM | Google
★★★★★ Robert McCrory
The best | Read Full Review
1/12/2026 12:00:00 AM | Google
★★★★★ Kelley Wansley
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1/12/2026 12:00:00 AM | Google
★★★★★ Exavier Pinkston
Been a customer since 2023, employees and management always have a bright smile on their face. Anytime I have questions, they help me understand what’s wrong with my car and fix for a well reasonable price. Pete Moore is where I always go whenever my car needs a repair. Thank y’all for everything | Read Full Review
1/11/2026 12:00:00 AM | Google
★★★★★ Keith Buyers
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1/11/2026 12:00:00 AM | Google
★★★★★ Kiley Dietrich
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1/10/2026 12:00:00 AM | Google
★★★★★ Cheryl P
Rich, Monte, Mike and the whole staff at Pete Moore ate the Best! So helpful and knowledgeable. Thanks for always taking good care of my Tiguan and for being so kind. | Read Full Review
1/10/2026 12:00:00 AM | Google
★★★★★ Chanely98
Every time I go for service they forget to do something. They actually remembered the complimentary car wash this time but always forget to put my maintenance sticker in my vehicle which is every visit causing me an extra trip back to the dealership. | Read Full Review
1/7/2026 12:00:00 AM | DealerRater
★★★★★ Chanely98
Every time I go for service they forget to do something. They actually remembered the complimentary car wash this time but always forget to put my maintenance sticker in my vehicle which is every visit causing me an extra trip back to the dealership. | Read Full Review
1/7/2026 12:00:00 AM | Cars.com
★★★★★ Yassine Yasan
Basically i am going back ???? | Read Full Review
1/6/2026 12:00:00 AM | Google
★★★★★ Paul Schultz
Very professional & great attitude to solve problems. | Read Full Review
1/6/2026 12:00:00 AM | Google
★★★★★ Ricky Brown
Good service and courteous | Read Full Review
1/6/2026 12:00:00 AM | Google
★★★★★ Angie Hendrix
It took 2 1/2 hours for a general servicing in which I had a scheduled appointment. | Read Full Review
1/6/2026 12:00:00 AM | Google
★★★★★ Gina Crutchfield
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1/4/2026 12:00:00 AM | Google
★★★★★ Gina Crutchfield
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1/4/2026 12:00:00 AM | Google
★★★★★ Hayden Riggs
The best customer service of any dealership I have been to. The check in was smooth, they put us at ease, and took time to check on our warranty information | Read Full Review
1/4/2026 12:00:00 AM | Google
★★★★★ Hayes David
Great service experience with Rich. He has a very warm aurora about him. He was very forthcoming with their test findings and ALL available options. I trust him, having been a VW owner himself. I'm looking forward to scheduling my next service visit with Rich and Pete Moore Imports. | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Dennis Breazeal
Great customer service got me in and out even without an appointment. | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Karmen Knight
Kyle and Robert were incredibly helpful. Robert went above and beyond to help us given our unique circumstances. Both were really good guys, genuinely wanting to help us. We did not feel pressured or swarmed when arriving, I highly recommend this place. | Read Full Review
1/2/2026 12:00:00 AM | Google
★★★★★ Hope Community
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1/2/2026 12:00:00 AM | Google
★★★★★ geoff lloyd
Always there for me when I need help. They do amazing job, and when people say never take you vehicle to the dealership are wrong.. Pete Moore definitely takes care of you the right way, and are actual cheaper then other shops.. so I definitely would recommend them. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Christina Sasser
Pete Moore Imports AND Mark Torelli are my go to for 5 years now! We purchased our first brand new vehicle in 2020 and it was such a smooth and fair experience. We knew that we could count on Mark to get us into another new vehicle this year and find the perfect car for our teenage daughter. Mark worked hard for us, gave us a fair de | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Karina Saldivar
Pete Moore Imports is an excellent place of business. They are a dealership like any other but they have a good sense of client needs and means. With that being said I feel like I came out with the best deal I could have—granted not everyone has a trustee adviser to help negotiate like I did—but it was fair all around. Shout out to D | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Kevin Barnwell
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1/1/2026 12:00:00 AM | Google
★★★★★ M S
I was very satisfied with the service I received at Pete Moore Imports. The staff was very friendly and all services we requested were done. I especially appreciate the online appointment scheduler which allows you to choose your services for your vehicles. | Read Full Review
1/1/2026 12:00:00 AM | Google
★★★★★ Katie McIntosh
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12/30/2025 12:00:00 AM | Google
★★★★★ K Moran
Avoid this dealership. The car buying purchase is a nightmare through them. I would not recommend this dealership to anyone. I am still trying to get a plate on my newly purchased vehicle 3 weeks after my transaction. They also over-charged me on the registration. The communication with the dealership is atrocious. | Read Full Review
12/30/2025 12:00:00 AM | Google
★★★★★ Kelley Wansley
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12/30/2025 12:00:00 AM | Google
★★★★★ David Gavin
Everyone was very friendly and no one was pushy. Great experience i would recommend | Read Full Review
12/27/2025 12:00:00 AM | Google
★★★★★ Mike Eno
Went in for an oil change, once “complete” I drove home once there I noticed a considerable amount of oil leaking from my car. The car had to be towed back to the dealership where I waiting over 3 hours for them to say they didn’t put the oil filter on properly…. May whole day was wasted due to incompetence and no form of compensatio | Read Full Review
12/26/2025 12:00:00 AM | Google
★★★★★ Pat Wright
Always great service and nice people Recommend Pete Moore to anyone who needs service in Pensacola | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ James Pittman
Our buying experience with Pete Moore was great! Mark Torelli was amazing! | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ AB Bray
I drove away from the service department and still had warning lights on. I called back left a message. No one has communicated back. I have a two instead of one, because the service office staff were polite and helpful. | Read Full Review
12/24/2025 12:00:00 AM | Google
★★★★★ Laura Roberts
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12/22/2025 12:00:00 AM | Google
★★★★★ Brenda Duncan
Awesome salesman Larry and sales manager Joe made the purchase of my 2026 Atlas a pleasant experience. Would recommend this dealership to anyone looking to purchase a VW. | Read Full Review
12/21/2025 12:00:00 AM | Google
★★★★★ Patricia Meehan
This is the 5th car I have bought at Pete Moore imports and I have always been satisfied. The staff is courteous and professional. Mark Torelli has provided exceptional assistance in finding the car that is right for me. I really appreciate the no pressure, friendly attitude at Pete Moore. | Read Full Review
12/21/2025 12:00:00 AM | Google
★★★★★ Piper Treherne
Our salesman, Larry Fitzpatrick, was wonderful to work with! I spoke to multiple salesmen from other dealerships and Larry was by far the most willing to work with us. He was honest and worked quickly for us. I would recommend him to anyone! The entire staff we met with was just as kind! | Read Full Review
12/21/2025 12:00:00 AM | Google
★★★★★ Amanda Salazar
Kyle & Juanita were excellent to work with. | Read Full Review
12/21/2025 12:00:00 AM | Google
★★★★★ Perez Family
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12/19/2025 12:00:00 AM | Google
★★★★★ Z. C.
This is how service should be run. Group knows what they are doing. Thank you Monty and Kelly for the excellent work and customer service! There was a night and day difference in my experience here, versus several previous attempts at VW Daphne, AL. I refer to the establishment in Daphne as the "No" Service Center. | Read Full Review
12/18/2025 12:00:00 AM | Google
★★★★★ Marykay Phillips
Mark was such a patient and caring person with my transaction to lease a 2026 Tiguan. I am so pleased with my choice. Thanks to Mark! | Read Full Review
12/18/2025 12:00:00 AM | Google
★★★★★ John Harvey
Rich and Monty in the service department were very helpful and instrumental in this being a positive encounter. They kept me informed on the progress of the repair. It was even completed sooner than was estimated. I highly recommend Pete Moore Volkswagen for your VW needs. | Read Full Review
12/18/2025 12:00:00 AM | Google
★★★★★ Robert Avila
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12/18/2025 12:00:00 AM | Google
★★★★★ sharon winter
Monty and Rich did a great job. They kept me I formed on the progress of the car. Also what was needed to xo.plete the cars little check up. Also feel like fast when I come to the service department t cause everyone is nice . | Read Full Review
12/18/2025 12:00:00 AM | Google
★★★★★ John D. Melvin, II
It goes without saying that Rich Lord is the man! I also want to add that Casey is also the man. Very friendly and knowledgeable technician who insisted on taking extra time with me to tell me about my car and answer some questions I had. | Read Full Review
12/18/2025 12:00:00 AM | Google
★★★★★ Jim Rance
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12/15/2025 12:00:00 AM | Google
★★★★★ Warren Carter
I took my wife's 2019 Jetta in for service. The service and customer care was a great experience as always. Thanks Rich! | Read Full Review
12/15/2025 12:00:00 AM | Google
★★★★★ Peter Peterson
Great! | Read Full Review
12/15/2025 12:00:00 AM | Google
★★★★★ Magi Rodgers
Great customer service- always answering all my questions! | Read Full Review
12/15/2025 12:00:00 AM | Google
★★★★★ K Moran
Juanita was a great salesperson. The dealership is working on resolving my issue. I’ll update my review once the issue is resolved completely. | Read Full Review
12/15/2025 12:00:00 AM | Google
★★★★★ Stephen Cox
Outstanding customer support. Drove in from Niceville to have leaking water pump housing repaired under warranty. Diagnosed and fixed in one day. I wont be taking my VW to anyone else. They have earned my future business. | Read Full Review
12/12/2025 12:00:00 AM | Google
★★★★★ Buddy Hunter
Great service department. Rich handled our service needs quickly and efficiently. Very professional. | Read Full Review
12/12/2025 12:00:00 AM | Google
★★★★★ Lucricia Shorts
My lease was up on my VW Cross Sport so I called to ask some questions and after a couple calls finally got connected to Mark Torelli. We set up an appointment and worked with him to get in a new VW Cross Sport. From the call to the very end he was professional, kind, honest, and just an all around great person to work with. Mark mad | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Mrs. Gilbert
Kelley was amazing as an advisor! She was very attentive and kept me up to date on everything that was happening while I was vehicle was being serviced. Definitely going back for my next service | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Jamie Line
Our experience with Pete Moore Imports was wonderful! Larry F. (The Tall Hawaiian) was our salesperson and he was fantastic. I never felt pressured and never felt like I was being misled. Larry is extremely knowledgeable and knows so much about the vehicles. I definitely recommend them! | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Maria Peterson
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12/11/2025 12:00:00 AM | Google
★★★★★ Jenna fitzhugh-thomas
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12/11/2025 12:00:00 AM | Google
★★★★★ K Moran
The overall process was smooth. The paperwork and associated registration was not. I provided feedback to the dealership, but did not hear anything back. Ask for a temporary tag and let the DMV do the registration. | Read Full Review
12/11/2025 12:00:00 AM | Google
★★★★★ Russell Szafran
Love our new VW ID.Buzz! All the employees we interacted with were helpful and quick to answer any questions. Thanks to Larry, Dan and Rob for treating us well. | Read Full Review
12/9/2025 12:00:00 AM | Google
★★★★★ Danny Taylor
Like app times, but engine cover recall replacement is taking to long | Read Full Review
12/9/2025 12:00:00 AM | Google
★★★★★ Ashleigh Gowens
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12/8/2025 12:00:00 AM | Google
★★★★★ Jeni Zayas
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12/8/2025 12:00:00 AM | Google
★★★★★ Stan Luczak
Went in for low coolant light wiper blades tire rotation and broken steering wheel volume switch. Volume switch was $400 + labor. Only Completed first 2 items. | Read Full Review
12/8/2025 12:00:00 AM | Google
★★★★★ M M
Bruce was efficient, helpful, and friendly while helping me get into a new VW. | Read Full Review
12/6/2025 12:00:00 AM | Google
★★★★★ Richloc32
I have nothing but good things to say about our experience. Our salesman “Mark Torelli,” was an excellent, honest, knowledgeable professional and overall wholesome person. He did everything in his power to help get us in the best position possible and we couldn’t be more thankful. We highly recommend anyone needing a new or used vehi | Read Full Review
12/6/2025 12:00:00 AM | DealerRater
★★★★★ Richloc32
I have nothing but good things to say about our experience. Our salesman “Mark Torelli,” was an excellent, honest, knowledgeable professional and overall wholesome person. He did everything in his power to help get us in the best position possible and we couldn’t be more thankful. We highly recommend anyone needing a new or used vehi | Read Full Review
12/6/2025 12:00:00 AM | Cars.com
★★★★★ brett blesi
This is the first time buying a volkswagen. I did not buy from Pete Moore it was purchased in Mn and now live in Florida but needed some warranty work. Call and talked to Rich he scheduled an appointment for Wednesday the 26th of November. My Daughter dropped off on Tuesday the 25th and was told no appointment was in the system. They | Read Full Review
12/6/2025 12:00:00 AM | Google
★★★★★ Joy Sorrells
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12/5/2025 12:00:00 AM | Google
★★★★★ Tamara Korec
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12/4/2025 12:00:00 AM | Google
★★★★★ Lora Antoinette
Very professional! | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Debbie Naylor
Once again… such friendly professionals.. Rich was there bright and early, along with Houston. Taking excellent car of my little VW and me. Many thanks to this great team for their continued excellent service !! MERRY CHRISTMAS!! | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ junie b
I was well taken care of! | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Kaity Brown
Went for oil change. They took care of my complimentary tire rotation and even offered to change my battery for my dying keyfob!! Thank yall soo much!! | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ TierraS
My salesman was Mark Torelli. He and Bob worked tirelessly to get my husband and I into the car that we wanted. Mark was very attentive and kind. He made sure to keep me updated during the process. He also was very patient with my two year old and offered her cookies both days lol. The dealership was very clean, everyone there was ve | Read Full Review
12/4/2025 12:00:00 AM | DealerRater
★★★★★ TierraS
My salesman was Mark Torelli. He and Bob worked tirelessly to get my husband and I into the car that we wanted. Mark was very attentive and kind. He made sure to keep me updated during the process. He also was very patient with my two year old and offered her cookies both days lol. The dealership was very clean, everyone there was ve | Read Full Review
12/4/2025 12:00:00 AM | Cars.com
★★★★★ Linda McCray
Very satisfied. Good service | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Jean Stokes
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12/2/2025 12:00:00 AM | Google
★★★★★ Billy Schimmel
Pete Moore's service has always been wonderful. They're always willing to help in any way they possibly can. Great service, friendly people. Every place should be like this one. | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ David Donofrio
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12/2/2025 12:00:00 AM | Google
★★★★★ Angela Luba
Thank you Kyle and all the associates at Pete Moore for a wonderful car buying experience. Everyone was excellent and we appreciated chatting with everyone in the sales department while we were waiting for my new car to be delivered. I encourage anyone looking for a great car buying experience to check out Pete Moore..it’s not just a | Read Full Review
12/1/2025 12:00:00 AM | Google
★★★★★ S.Ellison
Pete Moore addresses any issues you have, with courtesy and respect. | Read Full Review
11/30/2025 12:00:00 AM | Google
★★★★★ Agnita Rentas
Good service | Read Full Review
11/30/2025 12:00:00 AM | Google
★★★★★ Theresa Smart
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11/30/2025 12:00:00 AM | Google
★★★★★ Kelley Cotton
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11/30/2025 12:00:00 AM | Google
★★★★★ Dale Jackson
Went in for oil change and tire rotation a couple of weeks ago took 1 1/2 wait time, which made sense. On Saturday before Thanksgiving I noticed a lot of oil leaking under the car so I called on Monday to get in for an appointment to figure out what wasn't tightened properly, but it was before Thanksgiving and all booked up even thou | Read Full Review
11/30/2025 12:00:00 AM | Google
★★★★★ Dawn Beasley
| Read Full Review
11/29/2025 12:00:00 AM | Google
★★★★★ Stanley Samuel
Excellent service and work!!! | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Gerald Lagos
Rich takes care of our two VWs and generally overdelivers. FIRST CLASS OPERATION. We’ve been dealing with them for 20 years now…Mike, Monte and his service team are good people | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Dylan Ard
| Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Scott Riechers
Larry "The Tall Hawaiian" was most likely the best car salesperson I have dealth with. We came in looking for something specific and he simply said, "have you ever looked at the Atlas as an option.?" He wanted 5 minutes to show me...I sat in it, asked if he had a key, kicked tires on multiple units. Fast forward to the end - we bou | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Julie Still-Rolin
Always great service! Rich takes excellent care of me. It’s always easy to get an appointment, and they are pretty fast. | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Dennis Patrick
Pete Moore Volkswagen dealership did an excellent job repairing our VW Beetle’s leaking water pump. Kelly, our service writer, kept up with the process, and informed us of the status of the repairs, and gave us an acceptable estimate. We’ll certainly be back when we need more service! | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ jerome porter
They were able to service my vehicle even though I didn’t have an appointment. Plus, didn’t have to wait the whole day for it to get service. | Read Full Review
11/27/2025 12:00:00 AM | Google
★★★★★ Holly Russo
Had a amazing process getting my vehicle through them. They walked me though all my question, even at the end. | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Lindsey elder
I can’t say enough great things about Pete Moore Automotive and their incredible service and sales teams. Every visit—whether I’m coming in for routine maintenance or just exploring new vehicle options—I'm greeted with professionalism, kindness, and a genuine commitment to customer satisfaction. The service department is efficient, | Read Full Review
11/25/2025 12:00:00 AM | Google
★★★★★ Lynn
As always, great customer service! | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Michael Ellis
| Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Pischetola, T & T
| Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Christopher Brock
| Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Shaynna Burgess
Excellent service. The techs and beyond nice and very caring even to my kiddos | Read Full Review
11/22/2025 12:00:00 AM | Google
★★★★★ Laura Smith
I was very pleased with the service I received at Pete Moore. The staff was kind, and the speed in which my repairs, and a recall was done, was amazing. My car was towed there Thursday evening and ready to picked up before 5pm the next day!!! | Read Full Review
11/22/2025 12:00:00 AM | Google
★★★★★ Mark Mcelhaney
Took my 2019 Jetta in for an oil leak. The service writer got the car back to do a quick check. The mechanics looked at the leak and told me it needed the seals replaced possibly do to an issue with the EGR valve not opening like it should and building pressure in the block causing the leaks. The service writer said it would take a c | Read Full Review
11/22/2025 12:00:00 AM | Google
★★★★★ Mark Harrington
Friendly folks. No pressure to purchase. Very helpful and informative. | Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ Jenny Rogers
Rich was my advisor at the Volkswagen Pete Moore and was great! Overall good service | Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ Larry Cook
The recall was dealt with quickly and I was in my way! | Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ Allen Bryant
Over all great things were uncertain to long Over two months to complete job | Read Full Review
11/21/2025 12:00:00 AM | Google
★★★★★ Yuliya S
I bought 2 vehicles from VW and use them for service as well. Great business, very attentive and providing quality work. Highly recommend! | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Linda Morris
My experience at Pete Moore on Saturday was my most ever pleasurable experience getting my car repaired ….. Kelly & Rich was able to get me in early on a very busy Saturday morning ….. the repair & the customer service was stellar ……I can’t say enough good things about Pete Moore and their crew they never disappoint . | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Diana Seibert
I came for my routine oil change. After I left I realized I had a problem with my cabin air filter but it was too late to return. I called the next morning and was told to come back when I could get there as I was not going to be able to get there until later in the day. When I got there I was told I would be taken care of promptly. | Read Full Review
11/20/2025 12:00:00 AM | Google
★★★★★ Ty R.
I had an incredible experience at Pete Moore Automotive thanks to David Swartout and Rob Brazie. They went above and beyond to make my purchase smooth and stress-free. I actually flew in from seven states away just to get the exact model I wanted — and they made it totally worth it. David even picked me up from the airport, which was | Read Full Review
11/3/2025 12:00:00 AM | DealerRater
★★★★★ Ty R.
I had an incredible experience at Pete Moore Automotive thanks to David Swartout and Rob Brazie. They went above and beyond to make my purchase smooth and stress-free. I actually flew in from seven states away just to get the exact model I wanted — and they made it totally worth it. David even picked me up from the airport, which was | Read Full Review
11/3/2025 12:00:00 AM | Cars.com
★★★★★ Elijah Armour
Juanita David made the experience great and fun for me, highly recommend if you are in the market for a new vehicle , all my requests were met and staff was very encouraging and informative, 10/10 would recommend! | Read Full Review
10/31/2025 12:00:00 AM | Google
★★★★★ Cody Brayton
I took my wife's car in to be inspected earlier this week and I was greeted by Rich. He was very engaging and polite, which resulted in such a positive experience. Overall, I was very happy with my service. | Read Full Review
10/29/2025 12:00:00 AM | Google
★★★★★ Noelle Anderson
Kelly, Amonte, and Rich were amazing to work with when I was having car troubles. They went above and beyond to make sure I was able to get everything I asked for and fixed everything in a timely manner! I can’t say enough good things about their service. Yall are amazing! Thanks again for everything! | Read Full Review
10/26/2025 12:00:00 AM | Google
★★★★★ Jim D.
| Read Full Review
10/20/2025 12:00:00 AM | Google
★★★★★ longbow6107
I have purchased five vehicles from this dealership and each purchase has been awesome. Bruce Harmon is a great salesperson and friend. And the parts and service department is always great. | Read Full Review
10/18/2025 12:00:00 AM | DealerRater
★★★★★ longbow6107
I have purchased five vehicles from this dealership and each purchase has been awesome. Bruce Harmon is a great salesperson and friend. And the parts and service department is always great. | Read Full Review
10/18/2025 12:00:00 AM | Cars.com
★★★★★ nonalittle66
Bruce Harmon helped me smoothly do almost my whole purchase through text and a phone call or two sight unseen other than pictures of the vehicle. Everything was ready when we rolled up. He was absolutely the best and so very helpful. It was a great experience! | Read Full Review
10/17/2025 12:00:00 AM | Cars.com
★★★★★ nonalittle66
Bruce Harmon helped me smoothly do almost my whole purchase through text and a phone call or two sight unseen other than pictures of the vehicle. Everything was ready when we rolled up. He was absolutely the best and so very helpful. It was a great experience! | Read Full Review
10/17/2025 12:00:00 AM | DealerRater
★★★★★ Shaun P
Mark Torelli was very helpful when looking for a new VW. He was happy to assist without being pushy. | Read Full Review
10/13/2025 12:00:00 AM | Google
★★★★★ saucy.lads_1l
The salesmen and sales manager were great, kind, and made the negotiating process easy and straightforward. 5 stars. | Read Full Review
10/9/2025 12:00:00 AM | DealerRater
★★★★★ saucy.lads_1l
The salesmen and sales manager were great, kind, and made the negotiating process easy and straightforward. 5 stars. | Read Full Review
10/9/2025 12:00:00 AM | Cars.com
★★★★★ Jeanna B
I just bought my second VW from Mark Torelli. Hands down best sales person I’ve ever worked with! The whole team does a great job! | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ MELISSA Straughn
Not sure how I feel. We didn't even make it out of Pensacola before the truck started overheating. We had to have it towed back to the dealership. We find out that the water pump has to be replaced, then I get a call this past Friday that it started overheating again & now the headgaskets have to be replaced, so now it's going to be | Read Full Review
9/24/2025 12:00:00 AM | Cars.com
★★★★★ MELISSA Straughn
Not sure how I feel. We didn't even make it out of Pensacola before the truck started overheating. We had to have it towed back to the dealership. We find out that the water pump has to be replaced, then I get a call this past Friday that it started overheating again & now the headgaskets have to be replaced, so now it's going to be | Read Full Review
9/24/2025 12:00:00 AM | DealerRater
★★★★★ Ferg
In this day and age it’s nice to know some things never change. Pete Moore has always strived to “exceed the customer’s “expectations of every product and service we provide 100% of the time.” We have been part of the Pete Moore ‘family’ for many years and, God willing, will continue to be for many years to come. Thanks Kyle Prell an | Read Full Review
9/13/2025 12:00:00 AM | DealerRater
★★★★★ Ferg
In this day and age it’s nice to know some things never change. Pete Moore has always strived to “exceed the customer’s “expectations of every product and service we provide 100% of the time.” We have been part of the Pete Moore ‘family’ for many years and, God willing, will continue to be for many years to come. Thanks Kyle Prell an | Read Full Review
9/13/2025 12:00:00 AM | Cars.com
★★★★★ pjrowe
Purchasing my new car at PETE MOORE IMPORTS was hands down the best! The process was seamless beginning with the warm and inviting greeting from Mark Torelli to the delivery of the car. I would absolutely recommend this dealership. Go see Mark Torelli! | Read Full Review
9/12/2025 12:00:00 AM | Cars.com
★★★★★ pjrowe
Purchasing my new car at PETE MOORE IMPORTS was hands down the best! The process was seamless beginning with the warm and inviting greeting from Mark Torelli to the delivery of the car. I would absolutely recommend this dealership. Go see Mark Torelli! | Read Full Review
9/12/2025 12:00:00 AM | DealerRater
★★★★★ Dillon Miller
Sat on hold for over 40 minutes and then the service department hung up on me. Taking my business elsewhere. | Read Full Review
9/11/2025 12:00:00 AM | Google
★★★★★ Earl Howard
| Read Full Review
9/10/2025 12:00:00 AM | Google

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