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Leesburg Volkswagen

★★★★★(85)read reviews

9105 Us Highway 441, Leesburg, FL 34788

(352) 360-7692 Ask About Our Service Specials!

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Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Marlon Molina Jimenez
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11/16/2024 12:00:00 AM | Google
★★★★★ Charles Jernigan
I limped into the VW parking lot with a transmission alert on my Audi A6. As I pulled into the lot the alert changes to “stop the car and put it in park”. I stop right there in the middle of the parking lot and didn’t even pull into a space. The service manager immediately let me know that they really couldn’t fix it and gave me reco | Read Full Review
11/15/2024 12:00:00 AM | Google
★★★★★ Jacob Gibbs
I would not recommend this place of business at all. I came here several months ago to get my timing belt replaced and they never replaced the water pump alongside it. So my new timing belt snapped after 13,000 miles due to the excess heat dissipation from the engine. Now not only am I having to get my timing belt replaced again (th | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Michael Mendoza
This VW dealership tried to tell me I needed a new battery 2 months ago and quoted me to get it replaced. I asked for my car back without a new battery so they were forced to jump it and my battery was perfectly fine. The only way my battery could’ve been drained was if they let it die and then quote me for a battery replacement. St | Read Full Review
11/14/2024 12:00:00 AM | Google
★★★★★ Andrew Maus
I recently visited Leesburg Volkswagen for a critical repair on my 2019 Volkswagen Arteon, only to experience what I believe to be price gouging and a lack of support for a known defect. The water pump in my vehicle failed—an issue that Volkswagen has publicly acknowledged through a class action settlement as a manufacturing defect. | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ Michael Hamm
My experience with the service department at Leesburg Volkswagen was nothing short of phenomenal. They were able to get me in without a scheduled appointment and everybody that I interacted with were very professional and willing to assist. They have earned my future business and my highest recommendation. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Crystal Lamendola
Im here to make sure a BIG thank you goes to Ernest Snead. He went way above and beyond. Im forever grateful for your kindness. Thank you again. | Read Full Review
11/8/2024 12:00:00 AM | Google
★★★★★ Rob Warren
I recently traded cars at Jenkins VW. Ernest Snead was my salesperson. I was treated professionally and kindly throughout the car buying process. The dealership was neat and clean, and they seem to have a good variety or vehicles to choose from. Their lifetime powertrain warranty was a big selling point for me. | Read Full Review
11/6/2024 12:00:00 AM | Google
★★★★★ Belladia
Just to long time waiting ....2 hours | Read Full Review
10/29/2024 12:00:00 AM | Google
★★★★★ Winnifred Robbins
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10/16/2024 12:00:00 AM | Google
★★★★★ Barbara Manifold
I had my car in for service and had been thinking of getting something a little larger. I was browsing the new cars when a young man, Brian Wyndham, a sales consultant, approached me. He was very relaxed, not pushy or aggressive. He was just helpful and honest. Very transparent. He listened to me, heard my needs and expectations and | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ Logan
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10/14/2024 12:00:00 AM | Google
★★★★★ Logan
Terrible experience. Our sales rep, Bryan, was completely incompetent and made the entire process a nightmare. We almost got charged an extra $500 due to his lack of understanding the process. They claimed the car was in “great condition,” but for a 2021 with only 30,000 miles, it was in awful shape—dings everywhere, warped tint, and | Read Full Review
10/13/2024 12:00:00 AM | Google
★★★★★ cherie239
Whenever I bring my car there for service it always has to go back the next day. It's never fixed correctly. 3 times it's been there and 3 times it's gone back each time the charge was at 1200.00 or more. My opinion they can't screw in a light bulb. | Read Full Review
10/8/2024 12:00:00 AM | DealerRater
★★★★★ J R Adams
Thank you guys for the great service I received when I came for service. I will come back. The team was great. Thanks again. | Read Full Review
9/27/2024 12:00:00 AM | Google
★★★★★ Mara
Had a great experience | Read Full Review
9/26/2024 12:00:00 AM | Google
★★★★★ Esmerralda Lopez
I'm not happy with the service I received last week. I was there for a simple service and my blind spot monitor was deactivated, I went back to the dealer to find out why it wasn't working, nobody was able to help me with this problem. I called the customer service Manager (Jeff) left a message, no response back. | Read Full Review
9/22/2024 12:00:00 AM | Google
★★★★★ Ronald Truluck
?? Great | Read Full Review
9/21/2024 12:00:00 AM | Google
★★★★★ Cristina Lopez
I always have both of my VWs serviced here and Ty really takes care of everything and is very thorough! | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Anyel García
I had a good experience with Sales Manager Paul Picou ,I was looking for some numbers and advice for my current situation, he gave me some numbers and everything seemed fair, he was willing to work with me???? | Read Full Review
9/17/2024 12:00:00 AM | Google
★★★★★ Mike Rumsey
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9/17/2024 12:00:00 AM | Google
★★★★★ kim w
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9/17/2024 12:00:00 AM | Google
★★★★★ Davina Durden
Great customer service. Very friendly staff. Got my vehicle serviced in no time. Informed of all areas that passed inspection and of any recommended services. Truly one happy customer! | Read Full Review
9/12/2024 12:00:00 AM | Google
★★★★★ John Konz
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9/12/2024 12:00:00 AM | Google
★★★★★ Robert Albano
On 9/10/24 I went to Jenkins VW in Leesburg Fl. Where I purchased my 2024 VW. The service I went for was to check the air and tires for nails whereby I recently moved into construction area also for an annoying rattle Service advisor Ed was great, he listened to me and within minutes reported back the issue. He ordered the part and | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Geno W
Found a used Ford raptor on Jenkins leesburg volkswagen website , called into store and a really nice person by the name of Isabella answered the phone. Explained that I saw this truck online , wasn’t at Leesburg Volkswagen but she had the truck brought in next day for me to see. I loved the truck and the people here are great to dea | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ John McCollum
Ty, the service technician was great. I waited for my car and was extremely pleased with the time it took to complete the service. | Read Full Review
9/9/2024 12:00:00 AM | Google
★★★★★ Michael Jeavons
Fredericka was/is amazing! | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Trice
I must commend Paul, Ernest, and Jeff for providing me with the best customer service I've experienced at a car dealership in a long time. My search for a new vehicle began at a nearby dealership, where I test-drove a used 2023 Volkswagen Tiguan. They offered the car at $30,000 with a $400 monthly payment, but included an extra $3,00 | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Leonard Everett
My service manager (Ty) again was extremely knowledgeable along with excellent customer service skills. | Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Mary M
Great experience working with Lucas Sanchez at VW dealership today. Vehicle was negotiated fairly and quickly. We would buy from him again. | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ DJ B
My 2017 Jetta has been a highly reliable vehicle, however, recently has endured certain issues. Today, i found the dealership staff to be very patient and helpful. Edward Padron, Service Manager, was professional, knowledgeable, and honest. (These days, not always the case.) Should I have further issues with this car, I plan to c | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Terry Sharpless
The car was fixed very quickly and at a fair price. | Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ Michael Vinci
When I called for service I had the pleasure to speak with Ty. It was about 1:30 pm and told me I could bring the car in for an oil change, filter and tire rotation at 2pm. Brought the car down Ty greeted me and got the car in immediately. After a complete diagnostic found other items that needed attention. Ty got all repairs done ve | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Mayra Loren
I got an excellent and exceptional service at Leesburg Volkswagen | Read Full Review
9/5/2024 12:00:00 AM | Google
★★★★★ Geno W
Found a used Ford raptor on Jenkins website , called into store and a really nice person by the name of Isabella answered the phone. Explained that I saw this truck online , wasn’t at Leesburg Volkswagen but she had the truck brought in next day for me to see. I loved the truck and the people here are great to deal with. Isabella mad | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ Ida Marino
Always great service and experience is one of the best in town! The only thing I would say is that now I want to upgrade my vehicle for another one on their lot. | Read Full Review
9/4/2024 12:00:00 AM | Google
★★★★★ hector.sandy63@gmail.com
Exceptional customer service from salesman Elias Bou. He took the time to explain the Vehicle to me. | Read Full Review
9/3/2024 12:00:00 AM | DealerRater
★★★★★ Julio Roman
Great and prompt service! Highly recommended! | Read Full Review
8/28/2024 12:00:00 AM | Google
★★★★★ Abby Morneau
I’m from out of state and ended up running into a def issue with my 2013 Vw Passat and my check engine light came on so I brought it to this Volkswagen dealer as it was the one closest to me and I left as a happy customer! They fixed the issue with my car within an hour and everything was great! I did leave with a slight mess in my t | Read Full Review
8/26/2024 12:00:00 AM | Google
★★★★★ michael smith
BRITTANY WAS VERY HELPFUL ON OUR RECENT VISIT. | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Nicholas Sollitto
Horrible service department that is only outdone by harassing sales department. Avoid at all costs. Go to Daytona and use Gunther VW | Read Full Review
8/21/2024 12:00:00 AM | Google
★★★★★ Oscar J. Rodriguez
Service writer Ty was very helpful in recording my concerns about my inquiry and having the estimate to me in proper time. | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ J Dior
I love this place and drive 45 minutes out for service.. David Colvin was amazing and very attentive!!! | Read Full Review
8/15/2024 12:00:00 AM | Google
★★★★★ Brian Beck
I called because I needed help removing my locking lug nuts, so I could install new tires at another business. VW got them off asap and got me out the door within 20 minutes. They did it as a courtesy visit. Amazing service for someone who has never done business here yet. Will definitely be back. Thank you. | Read Full Review
8/13/2024 12:00:00 AM | Google
★★★★★ Saved By_Grace
I'm grateful to have a local vw dealership that houses an ID4 qualified tech. Thank you for attending to my needs. | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ Meagan Shonk
Would not recommend but or servicing your vehicle at this dealership. Love VW but not this dealership. Bought a 2018 and every experience with this services department it horrific. | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ Michael Demarr
Everyone was very kind and understanding to your needs and always willing to work all the problems you have out. ?? | Read Full Review
8/8/2024 12:00:00 AM | Google
★★★★★ Fernando Amador
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7/29/2024 12:00:00 AM | Google
★★★★★ timothy mccall
Dan, my service advisor was great. He kept me in the loop on all that was happening. Great job Dan ! | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ zachariah welch
Please have VP of Sales call me. I had a contractable deal on Sunday/ took buyers order back to my bank to get a cashier check Monday and the car was transferred to another store. I located the store and the Sales-manager refused to honor my same deal. I am a GM for a large RV dealership and within days of viewing I was completely di | Read Full Review
7/24/2024 12:00:00 AM | Google
★★★★★ Amer Breiche
First time taking my new Atlas to get a key made, Ty was very unprofessional extra charge for a not needed work | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ John Lanzer
Ty and everyone at Jenkins VW,made a brake job on my GTI a breeze.I want to thank you all. | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ W. C.
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7/20/2024 12:00:00 AM | Google
★★★★★ Lissette Godfrey
I was highly dissatisfaction with the service I received at Jenkins Leesburg Volkswagen . I brought my Atlas to their service center twice for an issue I was having with the start stop error as well as a banging noise coming from the rear. Unfortunately, after the service was completed, the issues were not resolved. Despite my attem | Read Full Review
7/20/2024 12:00:00 AM | Google
★★★★★ Taylor Muller
I had a great experience with all the employees who helped me with the purchase of my Jetta. Each and everyone of them went above and beyond to make sure I got exactly what I was looking for. I will be a return customer, and this dealership will be my first recommendation for anyone looking to purchase a car on top of this they offer | Read Full Review
7/8/2024 12:00:00 AM | Google
★★★★★ Dean Mumbleau
I'm not going to get into the details, but their fees are outrageous. We purchased two vehicles, one new and the other used. The used vehicle we purchased for $18,500 plus $2,500 for the warranty for a total of $21,000. With all their fees the total came to over $26,000. Tomorrow we will have to put a new set of tires on the vehicle | Read Full Review
7/1/2024 12:00:00 AM | Google
★★★★★ Gaitree Danesh
My V Tiguan was towed in to Jenkins to look at the starter button that got stuck and wouldn’t turn off. Before towing, the AAA guy did the only thing that could turn off engine after disconnecting battery did not work…… he pulled one fuse to half point which did it. Jenkins V quoted me a price of $850. To repair… claiming that all th | Read Full Review
6/30/2024 12:00:00 AM | Google
★★★★★ jackson Ford
This place is a scam. I took my Volkswagen in for servicing. They charge me $700 in labor for four dollar Part. Call around other dealerships said it would’ve took a half hour of labor. Showed him the quote they wouldn’t make it right. Scammers beware they just customer that has four cars. | Read Full Review
6/20/2024 12:00:00 AM | Google
★★★★★ William Brandon Allgood
I called about a Tesla to check if it was still on the lot. I was told it was here and made an appointment to come see it and showed up early. I drove over an hour and when I got here they told me they had sold it earlier that morning. Such a disappointment and waste of my time considering it’s an easy check to see if it’s still on t | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Jonathan Hurtado
Made me drive over an hour because the car was still in the lot. When I arrived they said the car had been sold in the morning. | Read Full Review
6/19/2024 12:00:00 AM | Google
★★★★★ Scott Wishart
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6/15/2024 12:00:00 AM | Google
★★★★★ Christina Ream
If you are in need of a car I highly recommend this place. I was driving from Texas to bring my husband's ashes home when the check engine light came on. The sales manager offered me a car and asked if I had a hotel. The next day the service department was prompt and kind. They got us back on the road. My next car purchase I will be | Read Full Review
6/13/2024 12:00:00 AM | Google
★★★★★ Rexairborneranger75
Great customer services, thanks!! Great customer service thanks!! Great customer service thanks!! Thankyou Great customer service | Read Full Review
6/12/2024 12:00:00 AM | DealerRater
★★★★★ Amber Spencer
Exceptional Service and an Outstanding Vehicle Purchase Experience My recent experience purchasing a 2024 VW Atlas from our saleswoman, Fredericka, was nothing short of phenomenal. From the moment we walked into the dealership, Fredericka made us feel welcome and valued, treating us with a level of professionalism and warmth that is | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Danny Shah
This is the fourth car I bought from Jenkin But I always had a bad experience with the service self person because when you buy a car, they tell you something else and when you go for service, they tell you something else. This is the last time I’m gonna buy the car from them. I know it’s not gonna make difference to them. It’s OK. | Read Full Review
6/10/2024 12:00:00 AM | Google
★★★★★ Chris Markham
The vehicles are overpriced and the staff i dealt with were EXTREMELY unprofessional. Probably the worst experience I’ve had at a dealership. If you feel like raising your stress level, give this place a visit! | Read Full Review
6/8/2024 12:00:00 AM | Google
★★★★★ Countess Rittman
Ty continuously goes above and beyond to accommodate me when I'm in for service.. | Read Full Review
6/7/2024 12:00:00 AM | Google
★★★★★ Joan Zimmer
Dan is the best VW customer service person that you could have. He really understands cars and is determined to help the customer. | Read Full Review
6/6/2024 12:00:00 AM | Google
★★★★★ Mid Michigan Guide
The price that they advertise for their "certified used" vehicles does not include almost $3,200 in fees required to make the car certified. This is a completely dishonest practice. I was ready to purchase a vehicle from them but will never do business with a company that is this dishonest... Unbelievable!!! | Read Full Review
6/4/2024 12:00:00 AM | Google
★★★★★ David Thompson
Sales was excellent very friendly and professional. The financial manager worked hard to get my best deal. I definitely would recommend VW of Leesburg. | Read Full Review
5/31/2024 12:00:00 AM | Google
★★★★★ Chadperry1977
Very good experience every time that I have been to this volkswagen dealership and service and parts are also very good and all the employees are friendly | Read Full Review
5/30/2024 12:00:00 AM | DealerRater
★★★★★ Tami Mock
Wonderful Experience with WV of Leesburg. We are a VW Family | Read Full Review
5/28/2024 12:00:00 AM | Google
★★★★★ Mary Ellen Griffith
From the receptionist when I called, to the guy who helped me when I got there - he knew pretty quickly it was just my car battery - to Jeff and a woman at the service desk who were cheerful and helpful - I had a great experience. I wish I could remember everybody’s name, but there was a guy who dropped me off and picked me up from | Read Full Review
5/26/2024 12:00:00 AM | Google
★★★★★ Jerome Palko
Very happy with the service department and technicians regarding the service work that was completed on our Altas Cross Sport. | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Geraldine Phillips
Had an appointment for front side window tinting. Everything went off timely and professionally. I was treated very well by Ty, he was extremely helpful. Sean the sales person we had bought the car from had put aside a sun shade that I had asked for and I was very grateful for his attentiveness. Great experience | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Raymond Guyot
Great people, easy purchasing experience, very smooth! Zero issues! Love the new car! | Read Full Review
5/21/2024 12:00:00 AM | Google
★★★★★ Dominic Zeccola
Very professional group. TY was excellent. Thank you. | Read Full Review
5/20/2024 12:00:00 AM | Google
★★★★★ Battestia Cole
Brilliant!!! Service attendant was great and work was exceptional ?? | Read Full Review
5/18/2024 12:00:00 AM | Google
★★★★★ Bill Gillespie
Quick scheduling, good greeting by Heath, quick problem resolution/communication. Explained those items needing immediate attention and the ones that could be delayed. | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Amber Word
Everyone was very pleasant and Great service. | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Stephanie Reynolds
The staff was super friendly and helpful and made the process of trading/leasing vehicles easy. Sarah was very knowledge and kind. | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Kelly Graham
I have purchased a vehicle from Leesburg Volkswagen before and it was a pleasant experience. I recently purchased a vehicle from the same dealership, but this time around i had a saleswoman who knew her product like the back of her hand!! ?? I was amazed!! I never had a someone who actually knew EVERYTHING about a vehicle!! When its | Read Full Review
5/16/2024 12:00:00 AM | Google
★★★★★ Geraldine Phillips
The process was not too difficult and everyone was very professional. I do wish we had been shown other options besides the actual model we bought. Even though we really love the Taos I would like to have been given an option to customizing a car that was not on the lot. | Read Full Review
5/11/2024 12:00:00 AM | Google
★★★★★ Igor Silva
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5/9/2024 12:00:00 AM | Google

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