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Pohanka Volkswagen ofRitchieStation

★★★★★(45)read reviews

1720 Ritchie Station Ct, Capitol Heights, MD 20743

(301) 850-5189 Ask About Our Service Specials!

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Mon: 8:00 AM - 6:00 PMTues: 8:00 AM - 6:00 PMWed: 8:00 AM - 6:00 PMThur: 8:00 AM - 6:00 PMFri: 8:00 AM - 6:00 PMSat: 7:00 AM - 3:00 PMSun: Closed

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Customer Reviews

★★★★★ Leatesha Little
I bought a 2026 Volkswagen Sport. The sales rep was terrific and guided me into the right direction. | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Connor Murnane
Recently, we purchased our second car from Pohanka VW. The financing process could have been quicker and a bit more transparent. However, our sales consultant, John Pinkey, was fantastic. He made the experience as stress free as car shopping can be. He will definitely be our first stop the next time we are in the market for a vehicle | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ Bobby L Smith
On Saturday, I visited your dealership to view a Ford Bronco. Upon arrival, I was informed that an associate had taken the vehicle off the lot. I was confused as to why a dealership vehicle would be taken during business hours, making it unavailable to potential customers. I was later advised by Manager Lamar that he had authorized t | Read Full Review
3/27/2026 12:00:00 AM | Google
★★★★★ PrinceJammin
Courtesy, made a priority! | Read Full Review
3/26/2026 12:00:00 AM | Google
★★★★★ GR MAN
Marcos and Keshawn were very helpful and knowledgeable. Keyshawn was my salesman. They made my experience a pleasant one. Zachary, the finance person help me sort out the different warranties. I would recommend this dealership. | Read Full Review
3/18/2026 12:00:00 AM | Google
★★★★★ Dwight Lightbourn
Demarco and Lamar gave my wife and I great service. I would certainly recommend Pohanka Volkswagen. | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Jimmy
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3/13/2026 12:00:00 AM | Google
★★★★★ David Nickel
Zuzana Sedova went above and beyond to ensure my experience, from beginning to end, was a positive one. If you're looking for a new ride, check these guys out first. Thanks again Zuzana! | Read Full Review
3/13/2026 12:00:00 AM | Google
★★★★★ Lamont Turner
Had an issue with my tire. Arrived just in time on Saturday around 12:45. Fronk desk attendant in Service name Zack was so friendly and took care of the issue in less than 30 minutes. This is what I call a "memorable customer care experience. Thank you Kevin and Patricia Turner | Read Full Review
3/3/2026 12:00:00 AM | Google
★★★★★ Detris Dickens
My experience with the Pohanka salesman was great. He listened and answered my questions. I didn't feel overwhelmed . Thank you Matthew for working with me . | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ H M Harris
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2/23/2026 12:00:00 AM | Google
★★★★★ Jasmine Fields
I had an excellent experience with the service team and am very happy with the work done on my vehicle. From start to finish, everyone was professional, courteous, and knowledgeable. | Read Full Review
2/21/2026 12:00:00 AM | Google
★★★★★ Joyce Hannibal
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2/19/2026 12:00:00 AM | Google
★★★★★ Patricia Wallace
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2/19/2026 12:00:00 AM | Google
★★★★★ Josephine .Larrazabal
Love this place fast honest and excellent customer service | Read Full Review
2/15/2026 12:00:00 AM | Google
★★★★★ Tina Finley
I am writing to share my positive experience regarding my recent purchase at Pohanka. The process was seamless, and while it required some negotiation, the outcome was very pleasantly satisfactory. I would highly recommend their services to others. For those considering a purchase, I suggest having a clear understanding of your requ | Read Full Review
2/9/2026 12:00:00 AM | Google
★★★★★ S. Ann Bing
Salesman was very polite and courteous He was very patient and friendly | Read Full Review
2/6/2026 12:00:00 AM | Google
★★★★★ Sean “WinterBorn” Paris
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2/4/2026 12:00:00 AM | Google
★★★★★ Marilyn Johnson
I panicked when my car wouldn't start when I stopped in Howard County in route to Bowie, MD. I called Pohanka and I was informed that they would take care of me when I got there! I got a jump and drive there mid-day! They not only took care of my problem, at no charge, but washed my car and set me away happy and relieved! It is the | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ D. Dougie
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1/25/2026 12:00:00 AM | Google
★★★★★ Sade Russell
They were very professional | Read Full Review
1/15/2026 12:00:00 AM | Google
★★★★★ Cecil Cox
I was helped by sales associate John Pinkney. He was very knowledgeable of the cars and industry. There was not a question unanswered and if he couldn't answer personally he knew exactly where to get the answers from. John polite and welcoming when it comes to people being scared because of credit and other critical things when buyin | Read Full Review
1/15/2026 12:00:00 AM | Google
★★★★★ Rhonda Slade
I went in day prior to new years for what I thought was 50,000 mile tune up, actually being a gasket leak was my issue??. I was given excellent customer service from the greeting to a video of my diagnosis. Angela gave superior CSR even calmed me down when I heard the total cost the day before new years! Car was fixed on Friday and fe | Read Full Review
1/8/2026 12:00:00 AM | Google
★★★★★ Dr. Francina Kerr
I was amazingly surprised at the expert technology that was used in assessing my car. Service was excellent and very efficient. | Read Full Review
1/8/2026 12:00:00 AM | Google
★★★★★ Rachele Pla
Over the Thanksgiving weekend, while driving home at night, a warning light came on indicating my car was overheating and needed to be stopped immediately. I had the vehicle towed to the dealership, where I was informed after diagnosis that it had a cracked head gasket and that the repair would be very expensive. I briefly considered | Read Full Review
12/23/2025 12:00:00 AM | Google
★★★★★ Barry Spriggs
My visit was wonderful, they took good care of me and it didn’t take long for them to change my oil. Plus they washed my car and sent me a video of what they were doing to my car. | Read Full Review
12/19/2025 12:00:00 AM | Google
★★★★★ Jim White
I called to check on a repair for my daughter's Jetta and was treated like I was a complete idiot. The service advisor wouldn't even talk to me, she just told me to bring the car in and it would be $200 for a diagnosis. Two other dealers took the time to actually have a conversation with me, as if I knew something about cars and were | Read Full Review
12/4/2025 12:00:00 AM | Google
★★★★★ Delores Horton
Every thing was done in a timely fashion. Everyone was extremely nice and professional. I will be returning. | Read Full Review
12/3/2025 12:00:00 AM | Google
★★★★★ Victoria Moran
If you need your car serviced, Angela is your girl! I’ve been coming to this location for about 3 years now for maintenance and my last experience was amazing. I got my car serviced and was offered a shuttle home. I was so grateful as I usually pay for a ride home. She called me at home to let me know they are almost finished and was | Read Full Review
12/2/2025 12:00:00 AM | Google
★★★★★ Shenaz Shaffee
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12/1/2025 12:00:00 AM | Google
★★★★★ Tyrone Savoy
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11/30/2025 12:00:00 AM | Google
★★★★★ Julie Young
Purchased my Atlas in AL with an extended warranty. Moved to the Metro area and found Pohanka to service my car. Then today I take my car in because I have several issues that needed fixed and they would be covered under the extended warranty. I was told that the could look over the car and do an issue inspection to find out what wa | Read Full Review
11/26/2025 12:00:00 AM | Google
★★★★★ Joseph Taormino
Staff was very friendly and helpful. The time it took for the entire purchase took almost 6 hours though (about 45-60 minutes was my fault though, getting my credit unfrozen and getting an updated insurance card thru my insurer) | Read Full Review
11/24/2025 12:00:00 AM | Google
★★★★★ Horace Martin
Andrea took care of me, I had a nail in my tire and they took care of me no charge Got a keychain as a gift as well | Read Full Review
11/14/2025 12:00:00 AM | Google
★★★★★ K J
My experience with Andrea in service was absolutely phenomenal! She’s always professional and knowledgeable and assured my needs were met. | Read Full Review
11/10/2025 12:00:00 AM | Google
★★★★★ Jus Breav
Andrea is the best. Increase her pay and give her a promotion ASAP. I was well taken care of. I just wish it cost less due to government shutdown. But no complaints. I go here for all my important repairs and maintenance. | Read Full Review
11/7/2025 12:00:00 AM | Google
★★★★★ Louis Brannon
Dear Pohanka VW, We wanted to take a moment to express our deepest gratitude for the outstanding services we received from Mr. John Pinkney our sales person. He patiently answered our questions, provided expert advice, and helped us find the perfect car. We especially appreciated the effort Mr. Pinkney put into ensuring a smooth an | Read Full Review
11/5/2025 12:00:00 AM | Google
★★★★★ Alicia Harvey
Had a great experience with sales person and staff from start to finish. Thank you. | Read Full Review
11/1/2025 12:00:00 AM | Google
★★★★★ Alex Fernandez
Worthless service department. Refuse to confirm if parts are available or on back order. Just totally awful customer service. | Read Full Review
10/23/2025 12:00:00 AM | Google
★★★★★ Carlos Martinez
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10/19/2025 12:00:00 AM | Google
★★★★★ Aaliyah Person
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10/18/2025 12:00:00 AM | Google
★★★★★ Deborah Gibson
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10/18/2025 12:00:00 AM | Google
★★★★★ Krista Park
Amazing service. In addition to great service for regular maintenance, they’ve provided outstanding service with tire issues. Their waiting space is nice, and their hours are good. | Read Full Review
10/18/2025 12:00:00 AM | Google
★★★★★ Jorge D. Ramirez
Son muy amables y serviciales y profesionales | Read Full Review
10/14/2025 12:00:00 AM | Google
★★★★★ Daeja Carter
The staff at the Capital Heights Pohanka are absolutely amazing! They were very friendly, and took the time to help you understand the process of every step. I want to personally shout out Mrs. Keyerra because she was the most kind heart souls I’ve had the pleasure to cross paths with. If you’re looking for a car this place is the pl | Read Full Review
10/13/2025 12:00:00 AM | Google

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