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Prestige Volkswagen of Stamford

★★★★★(69)read reviews

42 W Broad St, Stamford, CT 06902

(203) 428-4205 Ask About Our Service Specials!

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Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Timothy Chango Gassett
Called about a car and my man Greg helped me through the entire process; from getting a fair price to all the logistics of buying a car. They have a great selection. | Read Full Review
3/19/2026 12:00:00 AM | Google
★★★★★ KASEM OSMANOVIC
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3/3/2026 12:00:00 AM | Google
★★★★★ Meghan Hopkins
Because my email to the service manager and general manager has gone unanswered after 3 weeks, perhaps if I share that email here it will get attention: I am writing to clarify that I did not miss my service appointment on February 9th. I was present at the dealership because the keyless entry on my original key stopped functioning | Read Full Review
3/1/2026 12:00:00 AM | Google
★★★★★ Eric LaBonte
I do not like to deal with dealerships. but I will say Prestige VW of Stamford handled my warranty claim very quickly and communication was excellent. Thank you to Rishi, I appreciate your service and helpfulness. | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Ashley R
Sloppy job, do not get service done here. Takes forever to complete job, overbills and underperforms. | Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ Danielle Castellucci
George helped me swap out my ‘22 lease for a brand new ‘26! He made it so easy, got me a great deal and all in one day! Thank you George! | Read Full Review
2/21/2026 12:00:00 AM | Google
★★★★★ BARRY DRAYSON
OK... I gave Prestige Stamford another try... My third Passat, never had a problem, why change? The sale process was seamless and easy and all seemed well ..but! One item in the sale was that prestige was to give me a check for $1,392 within' 'two to three days'. That was the beginning of January 2021. I waited 10 days... Nothing. I | Read Full Review
2/10/2026 12:00:00 AM | Google
★★★★★ Anna Vella
This dealership never has loaners available | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Giovani Ambrosini
Stay well away from these guys. Time wasted and very misleading . “Word is bond” clearly hold no value with these salesmen | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Andrew Kratsios
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2/7/2026 12:00:00 AM | Google
★★★★★ Le Roy L.
Take extreme caution when getting your vehicle serviced there. Insist on making sure the mechanics are actually working and servicing your car. I had mine brought in for regular maintenance, and after picking it up, found out that the tires were not calibrated, and I’m wondering if they even had them rotated. I also paid to get my ke | Read Full Review
2/3/2026 12:00:00 AM | Google
★★★★★ Harrison F
AVOID PRESTIGE VOLKSWAGEN AT ALL COSTS FOR SERVICE WORK. I recently had my 2019 Golf GTI taken in for some service work. They found a minor oil leak that was caused by my timing chain cover, so they replaced the gasket under warranty. When I picked up the vehicle and began driving home, there was an extremely violent buzzing sound c | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Katie Zapata
I recommend avoiding this service desk at all costs. We brought our atlas in for service to fix the Cruise Control and Lane Assist. I also requested all safety features be tested as we have a new teen driver and we wanted to be sure the car was safe. After the diagnostic, we were told the font camera needed to be replaced and we | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Charles Sepulveda
They called to cancel a service appointment for a relative the same day. Lazy people will go to a different dealership. | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Greg Jules
I’ve had now a tragic 3 year history with Prestige. It is so annoying that a brand new car continuously has issues, and there is no solution. I received my car back from third service (only have 14k miles on this car) and the following morning my check engine light is back on. Edit: I blame myself for getting into another VW - “upgra | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Jose Collado
The most horrible customer service I ever experienced I | Read Full Review
1/3/2026 12:00:00 AM | Google
★★★★★ Jorge Aguilar
Great place to buy a car. | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Diamond Bush
My experience with Prestige Volkswagen in Stamford has gone from great to absolutely unacceptable. I bought this car believing I was in good hands, and now I feel completely let down and unsafe. I went in yesterday because I smelled a strong gas odor inside the cabin something no one should ever smell in a recently purchased vehicle | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Chris Raduazzo
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11/28/2025 12:00:00 AM | Google
★★★★★ Jerret Schunk
I have had nothing but problems with my 2022 Tiguan. It took them 11 months to replace my steering wheel the first time it was causing issues due to manufacturing defect. 1 1/2 years later the exact same problem is happening again they charged me $240 for a diagnostic fee when I told them what the problem was in the first place. Then | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Joe Pramer
Terrible location. Salespeople knew less than I knew (that’s always expected). Only had one business manager that delayed the entire buying process. Would not recommend this dealership. | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ hevzi bajramaj
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10/28/2025 12:00:00 AM | Google
★★★★★ Keith Pfeiffer
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10/28/2025 12:00:00 AM | Google
★★★★★ Lewis Liebert
went to see a preowned car for my son. First they told me one price, then told me another price. The salesman, who was very nice, was trying to make a deal and asked me to make an offer. My only comment was that the car clearly needed new tires. They refused to put the car into a CPO program since the original owner changed an air in | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Gabriele Girotto
It would be nice if they didn’t leave their part of the sidewalk looking like a jungle filled with trash. Their new lot is really a great addition to the neighborhood. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Amy Richardson
One of the worst VW dealers I have been to. They are not helpful, rude to customers, and are not timely or courteous when providing services. They also will give you a carwash coupon for Apex Auto Sap/Greenwich Auto Spa and this place steals your card info and your money! I have told the dealership and they will do nothing about it. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Rafael A
I came to Prestige Volkswagen just to get some information about financing options and to prepare for when I’m ready to buy. From the start, I clearly told the Finance Manager, Mostafa Ellaida, that I wasn’t planning on purchasing a car today I simply wanted to understand the process for when I return ready to buy. Instead of being u | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ X
Trust is hard to build and this facility rarely fails to meet my expectation . They have consistently get it right and if not, strive to correct it. | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Astrid King
I have a 2024 volkswagon atlas, we purchased it in May 2024. Since purchase, we had to bring the car back to get fixed 4 times, due to glitches, break problems, engine coolant leakage and lastly needing new tires in less than a year of usage. Every time I bring it back to get something new fixed there is always an excuse to non accou | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Jett Stone
Karisha was so helpful! Thank you!! | Read Full Review
9/3/2025 12:00:00 AM | Google
★★★★★ Allison Poskar
No was an awesome sales man!!! | Read Full Review
9/3/2025 12:00:00 AM | Google
★★★★★ Lisa Perri
I went with my daughter to Prestige Volkswagen in Stamford, CT where I was greeted immediately and taken care of by Anderson and Mostafa. They were more than helpful in helping us find the right vehicle and financing options. Couldn’t be happier with them!!! | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Robinson Jacob
Prestige Volkswagen of Stamford is top-notch! The entire process of transitioning from my VW ID.4 to a new VW Atlas was made simple thanks to Sales Manager Mohammed Hossain. What stood out to me was his incredible expertise and dedication to finding the perfect fit for me. He was patient, answered all my questions, and made sure I fe | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Dana Lopez
The people are very welcoming and helpful. Will definitely go back. | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Diana King
Mohammed was the BEST! This was our very first car experience. We went in to test drive a few models and Mo was very knowledgeable and explained the difference between each car and how it would best fit our lifestyle. He was super patient with us and made us feel very comfortable in making our decision. Could not recommend working wi | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Scott Smith
My overall experience with Prestige Volkswagen continues to be top notch. I had a flat tire in my ID4 and I brought it in to have the tire replaced. The service manager was not only very helpful but very nice too. The tire was not in stock so they kept the car but got the tire in a day earlier than promised and therefore done a day e | Read Full Review
8/28/2025 12:00:00 AM | Google
★★★★★ Ashley Robinson
Anderson took great care of us! Go check him out :) | Read Full Review
8/3/2025 12:00:00 AM | Google
★★★★★ Justin Joseph
Karisha, Monique were not only incredible but attentive, insightful and helpful from start to finish. A great team that VW of Stamford (Prestige) should not only be proud of but make a constant staple of the brand. The minute I walked in to service my beloved 2019 Tiguan, it was top tier customer service. During the time I was away w | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ angelo russo
Monique is very helpful since the first initial phone call to schedule my appointment she was very informative, I would highly recommend her 10 stars | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Sara Davis
A loose gas cap triggered a check engine light. I stopped in to see if it could be cleared, I was told I had to make an appointment (for several days later). Got a call saying $190 to run the diagnostics but that fee would be applied to any repairs. One hundred and ninety dollars to hook it up to a computer for 10 minutes. I get that | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Jade Nitram
I came here looking at a used car in their inventory. Their sales rep Tom was truly the most uncomfortable person to have met us at the dealership. He made me and my mom so uncomfortable and every single question we asked he couldn’t answer. And then to make it worse when we decided to give the car a test drive he not only didn’t | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Locd Kings and Queens
I came to in thinking that I would have a great 5 star experience as others have instead when I walked in, no employees were at the desk it was like a ghost town more cars than people. I noticed right away walking around there was a man in a visible office straight ahead fast asleep and on the staff website it shows he’s the finance | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Luke O
I am writing to express my deep frustration with the unprofessional and confrontational behavior I experienced from the woman at the help desk during my recent visit to your dealership. My vehicle was at your dealership from April 3rd to July 9th due to an insurance claim. I was repeatedly told the necessary parts were on “backorder | Read Full Review
7/28/2025 12:00:00 AM | Google
★★★★★ Danilo Pila
Had my car break down two times while visiting some family in Stamford and had no choice but to take it to this dealership two times in a row. Both times, the service advisors were not very helpful in explaining the situation and just expected me to pay the bill. No care for me, my car, or the situation I was put in. Getting yelled a | Read Full Review
7/3/2025 12:00:00 AM | Google
★★★★★ Jamie Rose
What fun! Yesterday we purchased a car from this dealership, and what I expected to happen did… we test drove a car, really enjoyed it, had the money talk, sadly said goodbye to our previous car, and we drove away. What I didn’t expect to happen is that we enjoyed ourselves immensely! George and Mustafa were so wonderful to chat with | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ samantha vanderheyden
Outstanding Experience with Rishi at Volkswagen I had a truly exceptional experience working with Rishi at the Volkswagen dealership. From start to finish, he was kind, professional, and incredibly genuine. Rishi went above and beyond to ensure everything was perfect. If you’re looking for someone honest, knowledgeable, and easy t | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Edin Uzicanin
People at Service front desk very are nice, but unfortunately that's where it ends. I don't even know where to start: car issues, lack of ownership, bad service, inconsistent information, incompetence on all levels and at times I felt like they purposely miss-inform you to get you money. I tried to talk to GM and of course that's not | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ Al Padilla
Where to begin - Our car came with a non-functional blind spot monitor. They worked on it a half-dozen times, and it never worked for more than 1 day. Just when the car went out of warranty, they "discovered" the problem, and charged us $800 to fix it. The car now has 30,000 miles and we foolishly brought it in for routine service | Read Full Review
6/28/2025 12:00:00 AM | Google
★★★★★ danny diaz
Ms Bennett is the best thing in Volkswagen Stanford. She took The time to listen to my situation, placed me with the right people to help me make sure I had a Loaner car. Ms.Bennet Definitely knows what customer service is all about five star!! | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Tyler Griffith
Not sure if I'm going to purchase the vehicle, but either way definitely wanted to comment on the dealership. The salesman Mike was super courteous and made the test drive a pleasure, good follow up without being pushy and generally a model dealership so far. If I go with VW it's going to be here! | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Chris Mrijaj
As someone who has been in the automotive industry myself, I have high expectations when it comes to customer service—and Thomas Gutierrez at Volkswagen of Stamford far exceeded them. From the moment I arrived, Thomas personally greeted me, introduced himself, and ensured a seamless and truly world-class service experience from start | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Mohammed Sajjad Hossain
under new management and new sales and service team they care and do their best | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Yoseline Alonso
Best place for service, or sny need for your car. Andrew and Thomas Gutierrez were the perfect duo on the process walk through. Every was so easy and transparent no worries with the car being in the best hands. Definitely will be back. | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Elinisa
I had an outstanding experience at Volkswagen of Stamford thanks to Thomas Gutierrez. From the moment I arrived, Thomas was welcoming, attentive, and fully committed to making sure everything went smoothly. He took the time to walk me through the process, kept me informed throughout the service, and ensured that my vehicle was taken | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Garrett Matlick
We had to bring in our ID.4 which was having some issues with the HVAC. The communication between Prestige, VW Care, and me was fairly seamless in determining whether it was a repair covered under the warranty. The manager and the staff were incredibly friendly and helpful in solving my problem. They helped fix my HVAC issue in a tim | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ Patricia Barry
This experience started off well with George who was good at being realistic then Mustfa the finance manager lied, then my experience went from good to worse. I will never go back to Prestige again. | Read Full Review
5/28/2025 12:00:00 AM | Google
★★★★★ A Moy
Ms. Bennett was the best she took care for me like i was family. Thank you to Volkswagen in Stamford for the helping me out | Read Full Review
5/3/2025 12:00:00 AM | Google
★★★★★ Ayyaz Rajput
Beat salesperson i ever met great great great highly recommended | Read Full Review
5/3/2025 12:00:00 AM | Google
★★★★★ Brent Diamond
Customer service is absolutely the best here now! Big change from the past. I couldn’t be happier. | Read Full Review
4/28/2025 12:00:00 AM | Google
★★★★★ alyssa bua
Couldn’t have had a better experience. George made our car buying experience so easy and enjoyable. | Read Full Review
4/28/2025 12:00:00 AM | Google
★★★★★ Joe p.
Prestige Volkswagen dealership in Stamford Connecticut they are the best They rebuilt my 6 speed transmission on my 2006 Volkswagen Jetta 2.5 Awesome service very satisfied 100% positive good feedback We'll be back soon for anything else Love you all and be safe from joe pietrafeso from harrison ny ?? | Read Full Review
4/28/2025 12:00:00 AM | Google
★★★★★ Mario Bran
Jerry Melo, client advisor at Prestige Volkswagen helped make the process of acquiring a new car a breeze. He is very enthusiastic, friendly and knowledgeable. Any questions I had were answered satisfactorily and I appreciate his communication skills. I highly recommend him for your VW needs if shopping in Fairfield/Westchester count | Read Full Review
4/28/2025 12:00:00 AM | Google
★★★★★ Sam Robinson
Jerry Melo and Andrew Luquis did a fantastic job helping me secure the VW Tiguan. Highly recommend working with them! | Read Full Review
4/28/2025 12:00:00 AM | Google
★★★★★ Joanna Giorno
We brought our 2022 Tiguan in for its 30K check up and could not be more satisfied with the service we received from Andrew whom help us out tremendously - the service was definitely customer focused! I recommend VW service Dept | Read Full Review
4/28/2025 12:00:00 AM | Google
★★★★★ Bob Orabona
This is the third VW I have bought at this location (formerly Riverbank VW). It has a friendly staff and a nice showroom. I saw the staff all working together well which make it both calming and pleasant for your customers. I just brought in my 2023 ID.4 for its annual service and updates and all went smoothly. | Read Full Review
4/28/2025 12:00:00 AM | Google
★★★★★ Dioris Natera
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4/28/2025 12:00:00 AM | Google
★★★★★ Jordan Schuss
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4/28/2025 12:00:00 AM | Google
★★★★★ George Parker
Mohammed was great I returned my Tacoma and got an Atlas Cross Sport SEL Premium for me Probably my last car Come see my guy Mohammed @ Prestige Volkswagen | Read Full Review
4/28/2025 12:00:00 AM | Google
★★★★★ Thanh Minnie Hoang
I brought my car here as I thought it has oil leak issue. The staff said there would be $190 for just diagnosing the leak - which is a stupid predatory policy. In my phone call to book an appointment with them, I also mentioned oil leak as a reason for my visit and they didn’t bother informing me about this hidden cost. I decided not | Read Full Review
4/28/2025 12:00:00 AM | Google

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