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Prestige Volkswagen of Stamford

★★★★★(77)read reviews

42 W Broad St, Stamford, CT 06902

(203) 428-4205 Ask About Our Service Specials!

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: 8:00 AM - 4:00 PMSun: Closed

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Customer Reviews

★★★★★ Nico
William was very responsive and helpful as the transaction was seamless. Highly recommend him and the dealer. | Read Full Review
11/18/2024 12:00:00 AM | DealerRater
★★★★★ kmr62
Thank you Will and staff at Prestige Volkswagen of Stamford for the excellent service making our purchase of our new car such a wonderful experience | Read Full Review
11/16/2024 12:00:00 AM | DealerRater
★★★★★ erika.zingaro
Such an easy and seamless experience! Will was super helpful, friendly and not pushy. Loved working with him and loving my new car! | Read Full Review
11/12/2024 12:00:00 AM | DealerRater
★★★★★ Stevejuricek
Volkswagen of Stamford was great to us. We received high value on our trade ins. Todd took care of us, not once, but twice with a new Tiguan for my wife and a new Atlas Cross Sport for me. He and Mike, the finance manager, worked together and found us cars that were within our budget. Todd stayed in contact with me through the whole | Read Full Review
11/12/2024 12:00:00 AM | DealerRater
★★★★★ Kade McFarlane
Literally brought my car in just for an oil filter change and for the scratched I had to he looked at for an estimate of cost. Left their facility, took and look at my car and realized THEY scratched it much more and didn't even tell me. Immediately went back and they tried to say it was already there but the pictures said otherwise. | Read Full Review
11/12/2024 12:00:00 AM | Google
★★★★★ kkarpluk
Our experience at Prestige was nothing short of EXCEPTIONAL!! From the moment we walked in the door we were greeted with bright faces and smiles that said "we're glad you're here". Our sales consultant, Todd Mcelwee, greeted us with a firm handshake and carefully determined what type of vehicle we were interested in seeing. We were s | Read Full Review
11/9/2024 12:00:00 AM | DealerRater
★★★★★ Garymeglino
My sales rep Steve was helpful and well informed. Friendly and easy to Communicate with. Would recommend. | Read Full Review
11/5/2024 12:00:00 AM | DealerRater
★★★★★ John Jackman
I had my clutch replaced late July 2024 with Prestige for close to $4k after 110k miles. After only 3 months (late Oct 2024), my clutch pedal stopped working. Because the clutch pedal failed when I was out shopping, I had to spend $250 to have it towed to a local mechanic and assessed. It was determined that the adapter that connects | Read Full Review
10/31/2024 12:00:00 AM | Google
★★★★★ Schatzi
I was able to get in and out within 2 1/2 hours for a major service. Personnel were polite , informative and service rep Lillian was super! | Read Full Review
10/29/2024 12:00:00 AM | DealerRater
★★★★★ carney
I brought the car in for three recalls. You didn't have the parts for one of them. Someone should have checked before and rescheduled so I don't have to come again. That means getting someone else to pick me up and drive me back and leaving me without a car for the day. | Read Full Review
10/29/2024 12:00:00 AM | DealerRater
★★★★★ Kastriot_guncati
customer service and the mechanic doesn't know nothing for the cars i hope you change the stuff | Read Full Review
10/25/2024 12:00:00 AM | DealerRater
★★★★★ Kim
The staff was exceptionally nice and went out of their way! Made my day and much appreciated! | Read Full Review
10/23/2024 12:00:00 AM | DealerRater
★★★★★ Yuika Kominami
Will + Mike are awesome, they're so kind and informative! My family and I have been going to this dealership for nearly 10+ years and they are the best. Great prices, great service. | Read Full Review
10/19/2024 12:00:00 AM | Google
★★★★★ Mohammed Sajjad Hossain
| Read Full Review
10/18/2024 12:00:00 AM | Google
★★★★★ kitty
Customer service people very confrontational, rude. Made us feel that we were making up we had an issues with my brand new car, and every request was bothering them. | Read Full Review
10/18/2024 12:00:00 AM | DealerRater
★★★★★ ctnyinsurance
Great and timely service, very friendly, highly knowledgeable workers. Very considerate and informative about the knowledge and recommendation for your car. | Read Full Review
10/17/2024 12:00:00 AM | DealerRater
★★★★★ Debstone
Pretty upset about the service. Brought the car in for a tachometer issue - was asked if I wanted a service on top of the diagnostic so I said sure. I expected a call about the diagnostic before any work went into the car. But instead they did a $450 service on a car that had a major issue!! In total I was charged $859 to service a c | Read Full Review
10/17/2024 12:00:00 AM | DealerRater
★★★★★ Deb Stone
What a horrible experience!! I brought my car in to be diagnosed, they asked if I also wanted a service which I agreed to, but then they called me telling me the issue with my car was so bad it was more than the cost of my car, so I asked to not do the service then because I would just get rid of the car at this point, and they said | Read Full Review
10/15/2024 12:00:00 AM | Google
★★★★★ shahed ali
Loved the experience with Mohammed We follow him everywhere he goes Mohammed thank you for everything our family got our 7 seater | Read Full Review
10/14/2024 12:00:00 AM | Google
★★★★★ mduffy41
Will was incredibly helpful throughout the entire car buying process, especially as a first time buyer. | Read Full Review
10/11/2024 12:00:00 AM | DealerRater
★★★★★ FILMGUY1
He was friendly and efficient! I will come here again for other issues. This was for a new tire on my VW Passat! | Read Full Review
10/11/2024 12:00:00 AM | DealerRater
★★★★★ Gilynett Montanez
1 My review from May 2023 does not change as Tammy was probably the only staff at this location that was helpful and kind. I am extremely disappointed in Stamford’s Volkswagen. Their receptionist, Natalie, is rude and unhelpful. I’ve called several times to get my car in due to the alternator not working (per an auto body shop) and I | Read Full Review
10/11/2024 12:00:00 AM | Google
★★★★★ mfmcnulty
Will is a great sales person to deal with. Pricing was also good. Thank you. | Read Full Review
10/9/2024 12:00:00 AM | DealerRater
★★★★★ edvin_kote
I have gone there few times and they are always very professional. They explain to you every service details and always do a good job. | Read Full Review
10/9/2024 12:00:00 AM | DealerRater
★★★★★ eric.valdovinos14
I’ve brought my VW to VW Prestige in Stamford CT for 9 10k services and have been very satisfied with every service. | Read Full Review
10/9/2024 12:00:00 AM | DealerRater
★★★★★ jcbens
Overall good experience resulting in a solid experience. Straight forward and to the point.i would recommend and return! | Read Full Review
10/8/2024 12:00:00 AM | DealerRater
★★★★★ MRSBOB51
I’m very pleased with Prestige Vw. I bought my first VW in 2012. I bought Passat diesel. VW bought that car back from me and I used that money to buy my 2017 VW Passat. VW stands behind their customers and makes the right decision for their customers. I love my car. When I have my car serviced I make my appointment so I can wait with | Read Full Review
10/8/2024 12:00:00 AM | DealerRater
★★★★★ Aneta Pytel
| Read Full Review
10/8/2024 12:00:00 AM | Google
★★★★★ paul fitzgerald
I can honestly say I enjoyed my experience with Prestige VW. Although I’m a lifelong VW driver this is the first brand new Jetta I've bought and first time using this dealer. The sales process was more like good discussions than hard selling. The car is perfect and the deal was done. For me the true worth of any business is how they | Read Full Review
10/5/2024 12:00:00 AM | DealerRater
★★★★★ queepoppop n
| Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ Alejandro Mejia
Tod is a Very good salesman, financing is ok, service one of the worst in the area! VW Atlas loaded with technology, but have problems with sensors and wireless connectivity. | Read Full Review
10/1/2024 12:00:00 AM | Google
★★★★★ Gligtoller
Unprofessional staff and poor communication. Paid out of pocket for an Uber to pick up my car which I was told would be ready and it was not - it seems the service had not even begun a day after dropping the car off. I called to talk to the service advisor and was told they would call me back, but days later, they have not. | Read Full Review
10/1/2024 12:00:00 AM | DealerRater
★★★★★ kevinchorzempa
I drove 15 hours to get the service and professionalism. Our local dealer did not come close to the level of service that we received from Prestige Volkswagon of Stamford. | Read Full Review
9/30/2024 12:00:00 AM | DealerRater
★★★★★ shawn diaz
I trust them and am looking at a future VW because I am so impressed with their service. | Read Full Review
9/30/2024 12:00:00 AM | Google
★★★★★ RICH600
Great service, excellent communication skills, my car came back better than ever. Highly recommended to any vw owner. | Read Full Review
9/28/2024 12:00:00 AM | DealerRater
★★★★★ VW
Good purchasing process but post purchase questions have been not answered by the finance or management team which is disappointing and leaves a bad impression | Read Full Review
9/27/2024 12:00:00 AM | DealerRater
★★★★★ Michelle Oesterle
| Read Full Review
9/25/2024 12:00:00 AM | Google
★★★★★ contact25
We had a excellent experience at Prestige. Our sales representative Franklin was very professional and knowledgeable. Amir from finance was very helpful. The whole team really went above and beyond to get us the exact car we wanted. Highest of recommendations for their dealership. | Read Full Review
9/19/2024 12:00:00 AM | DealerRater
★★★★★ Andre de Munnink
5 Star service this time. All costs clearly articulated upfront. Also received a free car wash voucher after service. All staff friendly and courteous. Thanks Prestige Stamford! | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Kastriot Guncati
Very bad customer service The mechanic Minus Zero doesn't understand nothing at cars if you want to loss you money go there i pay the guarantee and i ask them can you give the number of guarantee so i can speak with them if guarantee Cover at my car and this lady in the picture told me not because only Volkswagen can call no one els | Read Full Review
9/18/2024 12:00:00 AM | Google
★★★★★ Werner Boensch
| Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ David Schneider
Terrible service. Mistakes were made on multiple attempts and the dealer didn’t take responsibility. Very frustrating. | Read Full Review
9/16/2024 12:00:00 AM | Google
★★★★★ DUBBS2
Everyone was warm and professional. This was a great first experience at this new dealership. | Read Full Review
9/13/2024 12:00:00 AM | DealerRater
★★★★★ uniqueoone
They are nice people. So far it’s my favorite dealership. The service is nice. | Read Full Review
9/13/2024 12:00:00 AM | DealerRater
★★★★★ Theresa McElroy
God Awful | Read Full Review
9/11/2024 12:00:00 AM | Google
★★★★★ Jay Shah
Legit pissed with this dealership. Our side mirror smashed off and went to get it repaired, and they didn’t order the right parts. Wasted an entire day to bring the car in for a service. On top of it they blamed us for not booking an appointment in person so they could see the car….while my wife literally brought the car in for them | Read Full Review
9/10/2024 12:00:00 AM | Google
★★★★★ Bryan Zaremba
| Read Full Review
9/7/2024 12:00:00 AM | Google
★★★★★ Pattie Rider
| Read Full Review
9/6/2024 12:00:00 AM | Google
★★★★★ ss
Great to work with. Makes sure to answer all your questions and advises you on what the work will entail and how long it’ll take. Friendly, professional and efficient. | Read Full Review
9/5/2024 12:00:00 AM | DealerRater
★★★★★ Prider52
Very pleasant experience with Todd,he made the process seamless with his patience and professionalism | Read Full Review
9/2/2024 12:00:00 AM | DealerRater
★★★★★ aly.hammell
Friendly and professional. Best. Car buying experience I have had. Would.purchase fom again.A+ | Read Full Review
9/2/2024 12:00:00 AM | DealerRater
★★★★★ bglynn33
Had a wonderful experience in purchasing a vehicle largely online. Were understanding of what we wanted and helped us get it. | Read Full Review
9/2/2024 12:00:00 AM | DealerRater
★★★★★ sharkmo
Very straight forward (both sales and financing), and easy to work with. Negotiated in good faith and were reasonable. | Read Full Review
9/2/2024 12:00:00 AM | DealerRater
★★★★★ BARBELJEWELRY
Quick, friendly, called right away when car was ready to be picked up . Keep on going like that and I am not going to Danbury anymore | Read Full Review
8/31/2024 12:00:00 AM | DealerRater
★★★★★ madisonskye
I have been chatting with Stephen at Prestige since February, and he was always so honest and looking out for my best interest to ensure I was only ever in the green, and never the red. He made himself available for a next day morning appointment and I walked out of there with a brand new car and a deal I was so happy with! Can't rec | Read Full Review
8/29/2024 12:00:00 AM | DealerRater
★★★★★ corrinekoz
great experience, the staff were all lovely and easy to work with, got a great deal | Read Full Review
8/22/2024 12:00:00 AM | DealerRater
★★★★★ Loren S
I recently brought my VW Atlas to Volkswagen Prestige Stamford for service, and I had a fantastic experience thanks to Monique and Rishi. From start to finish, their customer service was exceptional. Monique was incredibly welcoming and made sure all my concerns were addressed promptly. Rishi was knowledgeable and provided clear expl | Read Full Review
8/22/2024 12:00:00 AM | Google
★★★★★ Kalliope8
Will, my contact was amazing. He was knowledgeable and courteous through the whole process. I felt he went above and beyond to help me get into my VW lease. | Read Full Review
8/21/2024 12:00:00 AM | DealerRater
★★★★★ MK
They had the wrong person listed for the appointment, it took 3.5 hours for a quick check, and they didn’t fix the tire pressure sensor that was malfunctioning | Read Full Review
8/19/2024 12:00:00 AM | DealerRater
★★★★★ Cieq
Courteous, knowledgeable and efficient. Goes above expectations to exceed customer satisfaction. Highly recommend this dealership when looking for a car and follow up satisfaction | Read Full Review
8/18/2024 12:00:00 AM | DealerRater
★★★★★ david.j.alvarado
It was my first time with a big transaction like this. I did my homework but these guys are top notch and walked me through everything I needed. I am very satisfied with their service. So much so that I have two family members looking into new vehicle purchases from them as well. HIGHLY recommend. | Read Full Review
8/16/2024 12:00:00 AM | DealerRater
★★★★★ Tim
They lost my ezpass tag | Read Full Review
8/16/2024 12:00:00 AM | Google
★★★★★ Chris
Customer service / reception desk needs an attitude check because my phone call with them was absolutely brutal. | Read Full Review
8/14/2024 12:00:00 AM | Google
★★★★★ KLA
Poor explanation of work done and forward jobs. Poor interaction with front office staff who were more worried about personal matters | Read Full Review
8/14/2024 12:00:00 AM | DealerRater
★★★★★ Oleksiy S.
Avoid this place like the plague. Absolutely nasty and disgusting customer service. If you want to service or purchase VW go somewhere else. | Read Full Review
8/12/2024 12:00:00 AM | Google
★★★★★ henrydomenici
Theh made it fast and easy to buy a pre owned VW for my daughter | Read Full Review
8/11/2024 12:00:00 AM | DealerRater
★★★★★ Car buying
Magnifico great place to buy a vehicle. Quick turnaround very impressive. Look forward to next service. | Read Full Review
8/9/2024 12:00:00 AM | DealerRater
★★★★★ Robert Cody
Very pleasant. Every aspect was handled with professionalism and courtesy. Glad to be back in the VW family. | Read Full Review
8/9/2024 12:00:00 AM | Google
★★★★★ MJSILINSKY
A finely tuned organization. Front desk persons were great to deal with. Premium service at a premium price. | Read Full Review
8/7/2024 12:00:00 AM | DealerRater
★★★★★ jeff
Provided quick turnaround 10,000 mi service, updated current recalls, and also cleaned the car including floors! Great team, great service. Thank you. | Read Full Review
8/7/2024 12:00:00 AM | DealerRater
★★★★★ SAMUEL OFFEI
Such an excellent service and care!!! | Read Full Review
8/2/2024 12:00:00 AM | Google
★★★★★ Hasan Baig
BE CAUTIOUS OF THESE SCAMMERS and ROBBERS! I am deeply frustrated with my recent experience at Prestige VW of Stamford. After spending significant time online to determine the most cost-effective and necessary service for my car, I scheduled a 50K service appointment with an advertised cost of $263.94. I planned to drop off my car a | Read Full Review
7/31/2024 12:00:00 AM | Google
★★★★★ Hasan Baig
BE CAUTIOUS OF THESE ROBBERS! I am deeply frustrated with my recent experience at Prestige VW of Stamford. After spending significant time online to determine the most cost-effective and necessary service for my car, I scheduled a 50K service appointment with an advertised cost of $263.94. I planned to drop off my car at 8:30 AM so | Read Full Review
7/23/2024 12:00:00 AM | Google
★★★★★ Hasan Baig
I am deeply frustrated with my recent experience at Prestige VW of Stamford. After spending significant time online to determine the most cost-effective and necessary service for my car, I scheduled a 50K service appointment with an advertised cost of $263.94. I planned to drop off my car at 8:30 AM so I could be at work by 9:00 AM. | Read Full Review
7/22/2024 12:00:00 AM | Google
★★★★★ CWALKER982
Service advisors are rude and could care less about the clients and their vehicles. They don’t take the time out to explain things related to your vehicle. | Read Full Review
7/6/2024 12:00:00 AM | DealerRater
★★★★★ AKTANDER
This is our 4th car we have purchased with Todd and Prestige. We love Todd and and can’t wait to get out 5th! Take care of that guy! | Read Full Review
7/5/2024 12:00:00 AM | DealerRater
★★★★★ Arleene Ferko
Have been a customer of Prestige VW of Stamford for the past 10 years and just purchased my third car from this dealership. I have had all service/repair work done here and have not had issues with the quality of work. The Sales Consultants know their inventory and all of the "quirks" of each and every model. The Service Advisors a | Read Full Review
7/3/2024 12:00:00 AM | Google

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