Return to complete listing of VW Service Departments

Dirito Bros Walnut Creek Volkswagen

★★★★★(60)read reviews

2020 N Main St, Walnut Creek, CA 94596

(925) 448-3382 Ask About Our Service Specials!

Schedule Service

Service Offers

View

Buy 3 Eligible Pirelli Tires, Get the 4th for $1^* Click for details
View

$5 Off Genuine VW Pollen Filter/Engine Air Filter*Click Here for Details
View

$7.50 Off Front Wiper Blade Replacement*Click Here for Details
View

$129.95 Oil and Filter Service*Click Here for Details
View

$25 Off Genuine Volkswagen Battery*Click Here for Details
View

$20 Off Genuine VW Brake Pad and Rotor Replacement*Click Here for Details
View

$25 Off Set of Four Tires*Click Here for Details
View

SiriusXM: Enjoy SiriusXM in your vehicle and on the SXM App¹⁹Click for details
View

Get a 15% rebate by mail¹⁵ via a Volkswagen Visa® Prepaid Card¹⁶ (up to $300) when you purchase select Volkswagen Accessories between 07.01.26 and 09.30.26.

Map & Directions

Submit

Business Hours

Mon: 7:00 AM - 6:00 PMTues: 7:00 AM - 6:00 PMWed: 7:00 AM - 6:00 PMThur: 7:00 AM - 6:00 PMFri: 7:00 AM - 6:00 PMSat: 7:00 AM - 4:00 PMSun: Closed

From your fingertips to our calendar

With 24/7 access from any device, Volkswagen Online Service Scheduling can help you set your next maintenance appointment in no time.

Schedule Service

Volkswagen Quality and expertise at a real value.

No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
Daily Convenience Flexible hours. Online scheduling. Service Xpress.
Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.

Check for Recalls

Customer Reviews

★★★★★ Alex Greenwood
I use them to service our Jetta, and they have been excellent. Most recently, I was helped by Curtis ("C.J." I think?) and he was extremely conscientious, professional, and gave excellent customer service. Seriously, great job. Normally, I am not a big fan of dealerships, but I feel like Dirito Bros. have given me great value and att | Read Full Review
8/26/2026 12:00:00 AM | Google
★★★★★ Samantha Leggat
Awesome service. Gus the Bus and the entire team knocked it outta the park! | Read Full Review
8/10/2026 12:00:00 AM | Google
★★★★★ Gina Olson
If you are shopping for a Volkswagen, be sure to ask for Nadja Allen at Dirito Brothers in Walnut Creek! She helped us today to purchase a certified pre-owned car for our daughter. Nadja was not pushy, helped us find the perfect car that fit all our needs at the best price. She was friendly, easy going and knowledgable. We have owned | Read Full Review
8/9/2026 12:00:00 AM | Google
★★★★★ Faiza Abdille
All i can say is perfection | Read Full Review
8/1/2026 12:00:00 AM | Google
★★★★★ Sabrina Menart
Absolutely love working with Jon at Dorito Brothers!!! This is my 10th year leasing with them!! Excellent service and experience! I would highly recommend!! | Read Full Review
7/25/2026 12:00:00 AM | Google
★★★★★ Brianna Beckman
| Read Full Review
7/23/2026 12:00:00 AM | Google
★★★★★ Karen Williams
I recently bought a VW Golf at Dirito Brothers. I have had numerous stressful and downright bad car-buying experiences over the years, so I dreaded the process. But salesperson Zack made it low stress. He was very professional, low pressure and knowledgeable about all things VW. Even the paperwork I completed with Erin was organize | Read Full Review
7/6/2026 12:00:00 AM | Google
★★★★★ Connor Ray
I tried to buy a Golf R from this dealer months ago, and they refused to give me a trade in estimate, so I bought my Golf R with another dealer. Months after the fact, I continue to be harassed by Jim and Gus, salesman from Walnut Creek. Despite my formal requests to stop communicating with me, they will not stop, and have continued | Read Full Review
7/6/2026 12:00:00 AM | Google
★★★★★ Alice Adele
Do not use this service department. I took my Jetta in for a mileage service and it came out making rumbling noises/sounding differently. I took it back in, and was shown some codes. Quoted more money to fix it. I had my friend use their own code reader, and he said the codes they showed me were “bogus.” I've never gone back. Be care | Read Full Review
6/27/2026 12:00:00 AM | Google
★★★★★ Nicole Jones
I had a great experience at Dorito Brothers Volkswagen in Walnut Creek! John was amazing to work with. He made the entire process easy, smooth, and stress-free and he helped me get a great lease deal on my new VW Atlas. I really appreciated how easy he was to work with and he made sure I was happy with my purchase. I highly recommend | Read Full Review
6/25/2026 12:00:00 AM | Google
★★★★★ parinaz Golshaeian
Extremely unprofessional and disappointing experience. We went to this dealership to purchase our leased VW at the end of our lease. Before coming in, we called and agreed on the purchase price. When we arrived, they had prepared all the paperwork for financing, even though we had never said we wanted to finance or discussed financi | Read Full Review
6/24/2026 12:00:00 AM | Google
★★★★★ Anton Dold
5+ Star experience with Dirito Brothers from start to finish! My wife wanted a very specific 2026 VW Tiguan, and Ana was awesome at making it happen! From the test drive, to the ordering process, to keeping us up to date as the order progressed, Ana went above and beyond to get my wife the car she wanted. I would highly recommend Ana | Read Full Review
6/16/2026 12:00:00 AM | Google
★★★★★ Lucy Oneto
I was treated very well by an efficient staff. First by Zack and later by Andreas. I am Older and was treated with respect but not with condescension… an important distinction. All features of the cars were explained completely. A very good experience! | Read Full Review
6/15/2026 12:00:00 AM | Google
★★★★★ Amanda E. Dold
The minute I walked into Dirito Brothers in January of this year, I had a good feeling! Ana greeted my husband and I so warmly and she took the time to show me the VW Tiguan SEL R Line Turbo, as well as other trims. Although I test drove other cars that day, I knew the Tiguan was the car for me. The color I wanted (Avocado) is rare a | Read Full Review
6/14/2026 12:00:00 AM | Google
★★★★★ Gemma Horrill
I had a recall on my vehicle. I booked the car in the next day. The process was smooth. Shout out to CJ for helping me out with everything. Thanks VW! | Read Full Review
6/11/2026 12:00:00 AM | Google
★★★★★ blake musielak
Very smooth fast transaction, with a very knowledgeable staff. | Read Full Review
6/9/2026 12:00:00 AM | Google
★★★★★ deann ludlow
| Read Full Review
6/1/2026 12:00:00 AM | Google
★★★★★ Alexander Portnov
Between myself and family members , bought 3 cars there. Service all 3 cars there too. ABSOLUTELY THE BEST EVERYTHING! | Read Full Review
5/26/2026 12:00:00 AM | Google
★★★★★ Matt D
I walked on to the lot and found exactly what I was looking for. Gus the Bus was awesome and a huge help in making everything as smooth as possible. Super friendly, will go back when I'm ready for my next vehicle | Read Full Review
5/26/2026 12:00:00 AM | Google
★★★★★ Oybek Murotov
| Read Full Review
5/19/2026 12:00:00 AM | Google
★★★★★ Paul King
Fast, professional and good price. | Read Full Review
5/19/2026 12:00:00 AM | Google
★★★★★ Latrice Smith
The guy that helped me was very efficient. He made my experience very pleasant! | Read Full Review
5/18/2026 12:00:00 AM | Google
★★★★★ Ryan Hayes
Was told i need to spend over $1k on a replacing a leaky cam cover seal, inspection video had no volume so I could only take the sales team's word for it. Went to two other reputable locations, Autohaus and M Service, both said car looks great and said the seal is only showing minor seepage and isn't worth cost of repair until it act | Read Full Review
5/15/2026 12:00:00 AM | Google
★★★★★ Kevin Fiore
Great service experience from checking in to picking up my car. No issues and my car was ready right on time with the estimate. | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Brad Taylor
I would have given this 5 stars; however, the dealership included Sirius as part of the package in which I would have had to pay for - something like $400. In short, I can't stand that company for my own reasons. | Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ PAUL JOHNSON
| Read Full Review
5/13/2026 12:00:00 AM | Google
★★★★★ Sander Leech
Mike Raff in Sales was outstanding. Great experience recently with CJ in Service too. Highly recommend this dealership. | Read Full Review
5/7/2026 12:00:00 AM | Google
★★★★★ Game On
Nadja A helped me get an amazing deal on an exciting new car. The process was comfortable and calm. Dirito knows how to treat customers with trust, respect and absolutely ZERO aggressive sales tactics. Even let me test drive on my own - just handed me the keys and said "See what you think!" I have purchased 10+ cars and that was a fi | Read Full Review
5/5/2026 12:00:00 AM | Google
★★★★★ Suzie Scher
My experience bringing my car in for a safety recall was easy and efficient. I dropped it off, got a Lyft ride home and it was done earlier than expected. They sent a Lyft car to bring me back and I was on my way quickly. Thanks Marina! | Read Full Review
5/4/2026 12:00:00 AM | Google
★★★★★ Margie Jordan
| Read Full Review
5/2/2026 12:00:00 AM | Google
★★★★★ Guillermo Mendoza
| Read Full Review
5/1/2026 12:00:00 AM | Google
★★★★★ Florian Maenner
| Read Full Review
5/1/2026 12:00:00 AM | Google
★★★★★ Carolynn Taymuree
| Read Full Review
4/29/2026 12:00:00 AM | Google
★★★★★ Gavin Cowart
| Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Tyler
| Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Peter Gillen
| Read Full Review
3/29/2026 12:00:00 AM | Google
★★★★★ Sean Cabanlit
Imagine trying to appear with integrity but then ending up harassing protestors exercising their first amendment rights… | Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Junior Flores
| Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Ramesh Menon
| Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Raymond Michael
| Read Full Review
3/28/2026 12:00:00 AM | Google
★★★★★ Ella Sophie Bessette
I can't stress this enough: DO NOT BUY an ID.4, and I'm not sure any of the new VW cars are safe to own. My basically brand new car is no longer reliable, it occasionally doesn't turn on, along with a litany of other issues (random alerts, door handles not opening, emergency braking initiating for no reason, huge range loss, etc). Th | Read Full Review
3/23/2026 12:00:00 AM | Google
★★★★★ Kayla Hackett
This is probably the worst place I ever had to Purchased a car from. They did not Disclose information that they are legally supposed to do. I found major issues with this car after the purchase and it is supposed to be disclosed but they did not do that and acted like I got a great deal. I would never come to this dealership ever be | Read Full Review
3/14/2026 12:00:00 AM | Google
★★★★★ Kambiz Negad
Worst dealer to deal with people are rid and not helpful that’s why I took my car to Oakland Vw I drive 30 miles to avoid Walnut Creek vw | Read Full Review
2/27/2026 12:00:00 AM | Google
★★★★★ Sal Shaaa
| Read Full Review
2/23/2026 12:00:00 AM | Google
★★★★★ KC Chase
Working with Zack Tziolis was an outstanding experience from start to finish. As someone buying a car for the first time, I was nervous going in, but Zack immediately put me at ease with his professionalism, honesty, and approachable personality. He never rushed me and made sure I fully understood all my options before moving forward | Read Full Review
2/7/2026 12:00:00 AM | Google
★★★★★ Chris Ramey
Beautiful store.. great family bysiness! | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Matt York
I want to recognize Shannon for being an excellent service manager and a real asset to the dealership. She’s professional, organized, and clearly takes ownership of her department. Her communication is consistent, her follow-through is strong, and she holds a high standard for how things are run. You can tell she leads with accountab | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ N
Had an appointment to view a car, when we arrived, the sales person didn’t even get out of his seat to welcome us - stated that they are closing soon and gestured that the car we want to see is “over there”. At least he said it with a smile! /s | Read Full Review
1/28/2026 12:00:00 AM | Google
★★★★★ Carissa Leclere Stach
We had a situation with a used car we purchased that could have ended very poorly. My daughter and I are so thankful for Bryan, the manager of the used car division and Shannon, in financing. They did the right thing and were so kind through the process. Thank you for all you did. We appreciate you very much! | Read Full Review
12/28/2025 12:00:00 AM | Google
★★★★★ Jessica Jones
Do not get your car repaired here. | Read Full Review
11/28/2025 12:00:00 AM | Google
★★★★★ Sandra Pulido
Ask for Zack Tziolis — he’s the best! Zack made the whole car-buying experience easy, comfortable, and even enjoyable. From the moment I arrived, he made me feel at home — no pressure at all, just genuine friendliness and patience. He’s extremely knowledgeable and took the time to answer every single question I had. What really stood | Read Full Review
11/2/2025 12:00:00 AM | Google
★★★★★ Chuck M.
Great Experience. I bought a VW id4 from Zack T. for my Mother. Zack found the perfect suv for her. Showed her how to use all the new features. Nice when sales guy takes the time & I don't have to figure it out later. Best price & service is why we came from San Jose to buy her car from Zack at Dirito Bros. VW. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Ashley Cosmi
| Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Nargis Azizi
No inventory and no help.... | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Brandi Daq.
I’ve tried calling about 5-6 times to get ahold of parts. Left voicemails and still nothing. | Read Full Review
10/28/2025 12:00:00 AM | Google
★★★★★ Wuffelpuff
got bad advice, spent over $1000 for nothing and a service rep that hasn't called back in two days. Worst experience I've ever had with service, last VW we ever bought, that's for sure. I also have a Ford and a Toyota, service goes out of their way to be helpful, vastly different experience at this VW dealer. Used to be better years | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Greg Canessa
AVOID AT ALL COSTS! Definitely the worst auto service center I've ever experienced. Not only did they lie to me about ongoing issues with the front sensor on our VW Atlas (a known issue across the internet that VW has refused to address), they also damaged the front grill while they had the car in service so that they could claim t | Read Full Review
10/2/2025 12:00:00 AM | Google
★★★★★ Rodney
GREAT service (Sean)! Genuine respect for, not only my time, however more importantly, their techs ability to trouble shoot an issue along w/sharing other CEL codes relating to the original P2177 that another (original) dealer didn't share w/myself. Worked w/Dirrito Bros in the past, shall continue to have my Mrk6 (100k+) GTI service | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Russ Teicheira
Been coming here for years. Always have a great experience. And they are always fair. And it was nice that they were patient with me as I had to run home and unfreeze my credit report. And I like that I've had the same finance guy. Good to know he's stayed after all these years and that he recognizes me (even if it's pretend, I don't | Read Full Review
9/28/2025 12:00:00 AM | Google
★★★★★ Ramanpreet Singh
One of the most 3rd class treatment from a sales team someone AJ or AB picked up my sales call and I was inquiring about the ID 4 Pro and I saw some inventory (20+ cars) on website with stock numbers, he didnt even listen to me or let me finish but he said all sold out and when I asked he how can I book the one just like someone book | Read Full Review
9/28/2025 12:00:00 AM | Google

of 7