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Tracy Volkswagen

Tracy Volkswagen

★★★★★(252)read reviews
2605 Auto Plaza Way, Tracy, CA 95304
(209) 740-4774 Ask About Our Service Specials!
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Service Offers

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    Get 20% off select VW DriverGear purchases17 (no minimum required) with promo code VW2025 at checkout.Click for details
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    VW Service Credit Card Click for details
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    Get a 15% rebate by mail15 via a Volkswagen Visa® Prepaid Card16 (up to $300) when you purchase select Volkswagen Accessories between 07.01.25 and 09.30.25.
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    Enjoy SiriusXM in your vehicle!Click for Details

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Business Hours

Mon: 7:30 AM - 6:00 PMTues: 7:30 AM - 6:00 PMWed: 7:30 AM - 6:00 PMThur: 7:30 AM - 6:00 PMFri: 7:30 AM - 6:00 PMSat: ClosedSun: Closed
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No one knows Volkswagen vehicles better than Volkswagen-Certified Technicians. Every factory-trained tech has the hands-on experience to know your car inside and out. When it comes to service, Oklahoma City Volkswagen has everything your Volkswagen needs, including knowledge of the service your car needs throughout its lifetime.

  • Expert Service Proprietary VW diagnostics and tools in the hands of qualified experts.
  • Daily Convenience Flexible hours. Online scheduling. Service Xpress.
  • Genuine VW Parts Identical to the factory originals, for uncompromised VW performance.
  • VW Accessories Designed to fit your VW model—and your lifestyle—beautifully.
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Customer Reviews

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  • ★★★★★ Monica Howell
    Staff was accommodating, polite and efficient. They even took into consideration my driving habits while helping me select my service needs. | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Meredith Jaquias
    | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Ryan Bennett
    They are amazing | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Walter Huberwald
    Service did not honor a portfolio maintenance agreement that I had purchased. In their defense the agreement had expired but they offered no refund for unused services simply stating they could not honor the agreement since it was expired. The vehicle had not been driven a lot and we were slow to make the mileage thresholds for rec | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Sauny 12
    They had poor follow-through. No one ever called to inform me that my car was ready for pickup. They didn’t answer the phone and failed to keep in touch with me. When I arrived to pick up my car, no one was there to assist me. Prior to arrival, I finally managed to get through to them just one minute before closing, and they told me | Read Full Review
    9/4/2025 12:00:00 AM | Google
  • ★★★★★ Leslie Stello
    | Read Full Review
    9/3/2025 12:00:00 AM | Google
  • ★★★★★ Robert James
    Helped us out the best way possible. Friendly associates and offered more assistance if we could find the part needed | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ chris M
    Worst service crew ever , also they don't honor service packages and twice they did not rotate my tires and wouldn't patch a tire said it was unfixable they let my wife and daughter drive home with a bolt in the tier guess what my local tire shop fixed it and rotated my tires in 15 minutes | Read Full Review
    9/2/2025 12:00:00 AM | Google
  • ★★★★★ Deonte Bradford
    I just came a few days ago , I left with an ID.4 and I love it , if you looking for new car stop in Tracy get with my people they was very cool and helpful very hands on and made sure I left happy thanks VW | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ joseph lopez
    Very Friendly, Time Efficient, Great customer service! | Read Full Review
    8/31/2025 12:00:00 AM | Google
  • ★★★★★ Steve Mullen
    Daniel my service tech was very friendly and courteous. He took the time to explain the various service recommendations that were being suggested. | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ tony santos
    | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ Karl Heinz
    | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ Ace Fire
    | Read Full Review
    8/29/2025 12:00:00 AM | Google
  • ★★★★★ Elanah Brooks
    | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Diana Nuno
    Antonio, went above and beyond to make sure my car was taken care of from an oil change to unexpected part replacement with follow ups. His customer service and support was phenomenal. | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Crystal C
    A bit hard to reach they don’t have a lot of staff. Once I’m there with my appointment there very attentive. Daniel helped me and communicated really well. He explained to me what services I have left in my maintenance plan and suggested what I should get done soon. Also was great at checking on my car while I was waiting letting me | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ gurvir44
    I recently purchased an Audi e-tron from Tracy Volkswagen as an out-of-state buyer, and my experience was a mix of positives and challenges. On the positive side, the initial buying process was handled very well. Communication from the salesman was quick and responsive, and I received timely updates during the early stages. Since I | Read Full Review
    8/28/2025 12:00:00 AM | Google
  • ★★★★★ Celia Brun
    | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Cristal Thompkins
    Called for 2 days never even bothered to answer the phone. Absolutely terrible service. | Read Full Review
    8/27/2025 12:00:00 AM | Google
  • ★★★★★ Shenetha
    | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Rebecca Ocampo
    This review is specifically for Rayyn, one of the employees at Tracy Volkswagen. He helped find the PERFECT car for me in December of 2023 while he was working at a different location. For the gals out there that think every car salesperson is a mansplainer - he's not. He's really really down-to-earth and will just find you what you | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Bran Bur
    Great sales team manager. Lived up to his word. Stayed in great communication made everything a smooth transition, Even hooked me up with a few perks. Also The rebate on electric vehicles is a great incentive. I am already promoting information to coworkers to try and get them on as well | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Maximilian Maes-Holcombe
    Amazing customer service, they really helped us with everything from test drive to finance. Made my wife and I feel very confident in our purchase. Thank you all very much | Read Full Review
    8/26/2025 12:00:00 AM | Google
  • ★★★★★ Cindy Sanchez
    I’d like to give a HUGE THANKS to Tracy Volkswagen! Since the beginning before I ever drove to see the car I was interested in purchasing, I was messaged with such care and promptness and respect that it only reassured me where I was making my transaction! From the first email I received from Geno with the CarFax report, to the follo | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Jake Overton
    Nekko, Ray, and Sal were fantastic to work with! Thank you very much for the excellent buying experience! Everyone was friendly, kind, and patient with me and my wife. I highly recommend Tracy Volkswagen to anyone looking for a new car. Love my Golf R! | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Allen A.
    Good service and friendly staff. Daniel my service advisor was great. | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Mary Marques
    The gentleman that checked me in was wonderful. Very nice and knowledgeable. The service mechanics that’s another story. Three days to do a recall, actually 5 recalls again. These should be priority since you’re inconveniencing people every few months. No loners. That’s interesting too. It’s obvious you don’t understand how to g | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Claudine Metuge
    I was well listened to, explanation about the safety issues, my coverage, discounts offered and my cost was done, no hidden fees. I loved the frequent updates on the progress of work on my car. On my way home, i didn’t understood something on my dashboard, it was after hours but i called and they answered the phone and asked me to co | Read Full Review
    8/24/2025 12:00:00 AM | Google
  • ★★★★★ Debra Fromme
    I purchased and still own a great vehicle from Tracy Volkswagen. I need a new car and enjoyed the staff and experience so much I came back. I had a great, no pressure sales experience today and driving away with another car I am very happy with! Thanks Geno Largo for having patience with me and being willing to show me a wide variety | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ Irma Oliva
    | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ Traci Alsup
    Very friendly staff service advisors Are knowledgeable and great to work with | Read Full Review
    8/23/2025 12:00:00 AM | Google
  • ★★★★★ Alex Tercero
    Great customer services | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Andreli G Ancheta
    Oil change is too much …. Coolant, I went to jiffy lube it’s half the price you guys are charging … and yes it’s pressurize. You don’t dally have coupons or discounts to help your customers… all you guys care are your mechanics | Read Full Review
    8/22/2025 12:00:00 AM | Google
  • ★★★★★ Robert James
    Helped us out the best way possible | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ Michael
    Thanks for the quick diagnosis. I was also provided a ride home (Uber) while my car was checked. Overall great experience. | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ Vena Ford
    | Read Full Review
    8/21/2025 12:00:00 AM | Google
  • ★★★★★ April Woods
    Great experience with Daniel, he kept me updated on the status of my car and provided great customer service. The reason for the 4 and not the 5 is because I rec’d my car back dirty. I had an expectation that dealer service would include my car being washed. Other than that all went well. | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Monica Sagrero
    | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Furtado Solis
    1 star for wasting my time, gas, and interest as a customer due to “AI”. I wasted almost two hours driving to this dealership to test drive a car that was already sold. I called the day before and a salesman confirmed the car was getting detailed and would be available. I even received a text saying that it was ready to test drive an | Read Full Review
    8/20/2025 12:00:00 AM | Google
  • ★★★★★ Ralph
    Bought a used car Feb. 2024. Went pretty smooth. Was told all used cars go through a very thorough bumper to bumper inspection. I still ended up buying extended warranty. Took it in for oil change when reminder came on in July 2024. They stated it needed brakes and rotors all around. They also said windshield fluid reservoir was crac | Read Full Review
    8/18/2025 12:00:00 AM | Google
  • ★★★★★ Nicole Nofchissey
    | Read Full Review
    8/17/2025 12:00:00 AM | Google
  • ★★★★★ Julie Gonzalez
    | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ Kelsey Lundquist
    They were super helpful !!! | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ Alaa Jundi
    | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ Renee Kerr
    The service is excellent. I was able to bring my car in the same day my warning light went off. Everyone is very friendly and helpful. | Read Full Review
    8/15/2025 12:00:00 AM | Google
  • ★★★★★ Martha Sechrist
    Daniel in the service department has been awesome, quickly getting my car in and diagnosed. He got right on getting it approved by the warranty company I purchased from at Tracy Volkswagen when I purchased my vehicle there. | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Samantha Romero
    | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Navi Gill
    | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Arthur Oceguera
    | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Irene Lovell
    The only regret that I have is the long waiting period other that is was great service | Read Full Review
    8/14/2025 12:00:00 AM | Google
  • ★★★★★ Devinder singh kalsi
    Good | Read Full Review
    8/13/2025 12:00:00 AM | Google
  • ★★★★★ Marcie Mondragon
    First time at Tracy dealership, they were absolutely amazing! Great service got my car back the same day. All staff were helpful!! | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ MartinRoy A
    | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Pilar Humphrey
    Cordial, friendly and pleasant. The dealership I lived near was permanently closed. So I came in for an inspection even though I didn't have an appointment. I absolutely appreciate it for taking care of my vehicle. | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Cindy Monroy
    I had a wonderful experience with this dealer. They were very professional, attentive, and went above and beyond to assist me. Communication was clear, and they made the whole process smooth and stress-free. Highly recommend their excellent service! | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Wendi Smith
    Super friendly excellent trustworthy customer service team a place you can put your trust into! | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Daniel Espinoza
    Great service and good work! | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Christy Anderson
    Pleasant and easy maintenance appointment. Everyone I worked with was friendly, knowledgeable and low-pressure. | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Bobby Claire
    | Read Full Review
    8/12/2025 12:00:00 AM | Google
  • ★★★★★ Navdeep Boparai
    Went to service my car there and had a pleasant experience. Would recommend. | Read Full Review
    8/10/2025 12:00:00 AM | Google
  • ★★★★★ Greg Lynch
    Danielle’s customer service was on top notch form. Answered all of our questions and if unsure on the answer seemed the information from another staff member. Excellent communication and prompt response in regards to what was happening with our vehicle. Thank you ! | Read Full Review
    8/9/2025 12:00:00 AM | Google
  • ★★★★★ TOWGunner John
    Finally a dealership I can trust. I highly recommend Tracy Volkswagen to anyone that’s looking for a great place to have their VW repaired or maintained. The staff were friendly & courteous. The service writer explained everything in detail & didn’t try selling me something I didn’t need. He was completely honest. The dealership was | Read Full Review
    8/8/2025 12:00:00 AM | Google
  • ★★★★★ Iris Rivera
    | Read Full Review
    8/7/2025 12:00:00 AM | Google
  • ★★★★★ Wendi Smith
    Super friendly excellent trustworthy customer service team a place you can put your trash into | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ logan tyner
    I came in with my car asking for them to take a look at my battery, ended up needing a new one, they helped me out and gave me the battery for free instead of charging me. Since i bought the car a day prior | Read Full Review
    8/4/2025 12:00:00 AM | Google
  • ★★★★★ Shivani Mahabali
    Antonio was very helpful! Great customer service | Read Full Review
    8/3/2025 12:00:00 AM | Google
  • ★★★★★ Elena Mihai
    The service advisor was very professional and easy to work with. | Read Full Review
    8/2/2025 12:00:00 AM | Google
  • ★★★★★ Teresa Ybarra
    Friendly and helpful staff. Clean and compfy waiting area and great technicians! | Read Full Review
    8/1/2025 12:00:00 AM | Google
  • ★★★★★ Pantham Karthik
    | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Deetra Coleman-Olopade
    Got an appointment right away, the service person’s were all friendly and knowledgeable. | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Jose Pantoja
    | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Brenda Vandermeyde
    | Read Full Review
    7/31/2025 12:00:00 AM | Google
  • ★★★★★ Yan Soe
    Good service | Read Full Review
    7/29/2025 12:00:00 AM | Google
  • ★★★★★ Julie Katz
    Recently walked into Volkswagen to get a key battery but had picked up a rock on my way there that stuck in my brakes creating an obnoxiously loud noise. The Service Department Manager immediately came to my rescue seeing nobody behind the counter to assist. Within 2 hours they had removed the rock, changed the oil, filters, perf | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ razz wilmz
    Great sales team..... | Read Full Review
    7/27/2025 12:00:00 AM | Google
  • ★★★★★ Liliana Solorzano
    Excellent service and great customer service . | Read Full Review
    7/26/2025 12:00:00 AM | Google
  • ★★★★★ Robert Yribarren
    Very courteous, professional and very willing to help throughout the whole VW setting up experience. Also, our salesman went above and beyond making sure we had and understood everything we needed. | Read Full Review
    7/24/2025 12:00:00 AM | Google
  • ★★★★★ Erica Garcia
    | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Sway Sh
    Deceptive and unhelpful sales | Read Full Review
    7/23/2025 12:00:00 AM | Google
  • ★★★★★ Camron
    Good service and sale department | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Jan Juan
    Antonio has been great and extremely courtesy. I’ve had a few recalls to take care of my work vehicle. Dropped off the car, grabbed some food and got it back in a timely matter. | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ The Goat2o9
    dude can’t even fix my vw gli hood smh id rather go to the modesto volkswagen because the tracy one has uneducated workers in tracy. They don’t know nothing bout my vw gli 2019 | Read Full Review
    7/22/2025 12:00:00 AM | Google
  • ★★★★★ Keith Kelly
    Aiden and his crew in the service department are on top of it! Warranty work was done quickly | Read Full Review
    7/18/2025 12:00:00 AM | Google
  • ★★★★★ Stephanie Price
    Great customer service! | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ Gina Gandall
    | Read Full Review
    7/17/2025 12:00:00 AM | Google
  • ★★★★★ Sara Gonzalez
    Antonio was very sweet and helpful. He seen I had my handful with my 2 daughters and got me in quickly. He did say it would take a while for them to figure out what was wrong. I had been leaking something and didn't know what that something was. This began right after taking my car to Firestone in Stockton. I told him it was going to | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ matt s
    These guys are really nice and easy to work with. Even though I am from the Sacramento area, I bought with them because their prices were significantly lower. | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ Irene Woods
    The Service Manager was professional, friendly and helpful. He explained all the work that was to be done in a patient manner | Read Full Review
    7/16/2025 12:00:00 AM | Google
  • ★★★★★ kandy holmes/johnson
    They work with you, take care of your needs, very pleasant !I am a loyalty customer got offered ID4 this beautiful color ! Nore was helpful!!Thank you VW employee !! | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ Chrissy Tank
    | Read Full Review
    7/13/2025 12:00:00 AM | Google
  • ★★★★★ eric bonfante
    Buy your next car here! Specializing in VW & Audi. Great sales staff. Courteous. Customer service on point. I have bought 3 cars here. I want to give a special shout out to Jalil sales manager made sure we walked out of there with a very nice car and not feeling that “buyers remorse” when we left. Great team over there at VW Tracy! | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Jeff Fuertis
    Antonio Vera was very courteous and welcoming. He was knowledgeable and informative with the services my VW passat needed. | Read Full Review
    7/12/2025 12:00:00 AM | Google
  • ★★★★★ Amy Gazz
    I had an amazing experience here! I finally found the exact car I wanted. I drove an hour to see the car, and once I arrived, Sham greeted us very friendly! Everyone made it possible for me to get the car I wanted. Thank you! ???? | Read Full Review
    7/11/2025 12:00:00 AM | Google
  • ★★★★★ maya spencer
    Everything was simple and easy from scheduling to getting my car in the shop and out. | Read Full Review
    7/11/2025 12:00:00 AM | Google
  • ★★★★★ moMiles47
    Time of service wasn't too bad and the employees were nice | Read Full Review
    7/11/2025 12:00:00 AM | Google
  • ★★★★★ Crazy Minions
    | Read Full Review
    7/9/2025 12:00:00 AM | Google
  • ★★★★★ Jeffrey Sears
    I have only utilized their service department, but every time the experience has been very good. They've never tried to upsell me on service that wasn't required, they keep great records of all services performed over the years, the pricing has always seemed quite reasonable, and the waiting area, although not fancy, is very comforta | Read Full Review
    7/9/2025 12:00:00 AM | Google
  • ★★★★★ Ahnjolique Haskins
    When you call service no one answers. When you walk in they don’t want to help you. They don’t act like they want your business. | Read Full Review
    7/2/2025 12:00:00 AM | Google
  • ★★★★★ Jesse Shane
    Worst car buying experience of my life. Even if they have what you want, buyer beware, these people are snakes. Waited over a year to post this, but every part of the experience told me to run, bit I didn't listen to my gut. Immature, sloppy, cons. I think about how stupid I was to trust them every week since. Heed my advise, shop el | Read Full Review
    6/27/2025 12:00:00 AM | Google
  • ★★★★★ Darlene Tabangcura
    Had to address situation with the Service Manager. | Read Full Review
    6/22/2025 12:00:00 AM | Google
  • ★★★★★ Raul Cardenas
    Good service | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ CARDENAS CONCRETE
    | Read Full Review
    6/19/2025 12:00:00 AM | Google
  • ★★★★★ Sara Schleske
    Always have a great experience and live the Tracy VW Team! | Read Full Review
    6/17/2025 12:00:00 AM | Google
  • ★★★★★ Ceecee Ceecee
    | Read Full Review
    6/10/2025 12:00:00 AM | Google
  • ★★★★★ Carlos Avalon
    Great service department staff.. I totally trust my service advisor | Read Full Review
    6/6/2025 12:00:00 AM | Google
  • ★★★★★ Chris G
    Great service. Quick service also. Clerks are sharp. | Read Full Review
    6/5/2025 12:00:00 AM | Google
  • ★★★★★ Nina Del Rosario
    They are relatively fast, friendly and able to answer my questions. I would recommend. | Read Full Review
    6/2/2025 12:00:00 AM | Google
  • ★★★★★ GB Jr
    Buying a car isn’t just about the vehicle, it’s about trust, confidence, and feeling valued as a customer. After dealing with frustrating service issues and poor communication with VW of America, I strongly considered leaving the brand altogether. I reached out to other dealerships, including Ford and Jeep, hoping to find a better ex | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Kimber Carter
    My service at Tracy Volkswagen was exceptional. The gentleman that helped me from the beginning to the end he was so kind considerate informative respectful and professional I was very satisfied. | Read Full Review
    5/29/2025 12:00:00 AM | Google
  • ★★★★★ Jules Baez
    Antonio was very nice and made sure I was attended properly. | Read Full Review
    5/28/2025 12:00:00 AM | Google
  • ★★★★★ Tilak “BALA” Vedaraju
    Very friendly and courteous | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Beth Martinez
    | Read Full Review
    5/22/2025 12:00:00 AM | Google
  • ★★★★★ Oscar Ramos
    | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ m Sal
    Great customer service at tracy vw. Awesome staffs who are always willing to clarify any service related questions. I would highly recommend doing service at this location if possible!! | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Adolfo Ambriz
    So far so good. Make sure to stay in contact with them while your car is on repairs, or service. | Read Full Review
    5/21/2025 12:00:00 AM | Google
  • ★★★★★ Muhammad Umar
    Misleading Sales Practices at Volkswagen of Tracy. I'm extremely disappointed with my experience at Volkswagen of Tracy. Initially, they quoted me $23,000 for a 2019 Tesla Model 3 over the phone. However, after driving 2 hours to visit the dealership, I was surprised to learn that additional fees, including paint protection and deal | Read Full Review
    5/20/2025 12:00:00 AM | Google
  • ★★★★★ Ant Banks
    | Read Full Review
    5/19/2025 12:00:00 AM | Google
  • ★★★★★ Johanna Nunez
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    5/15/2025 12:00:00 AM | Google
  • ★★★★★ Vic V
    Excellent information and service by Antonio and service staff. | Read Full Review
    5/12/2025 12:00:00 AM | Google
  • ★★★★★ ed l
    No appt had an emergency issue with an oil leak on my recent used car purchase of a 2016 Beetle. Met Antonio Vera and explained my situation. He listened carefully and understood the assignment. He was able to get one of his top technicians to identify the issue. He knew that I would have to take the car back to the selling dealer, | Read Full Review
    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Agarwal Nikhil
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    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Bertha Nava
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    5/9/2025 12:00:00 AM | Google
  • ★★★★★ Bianca Gonzalez
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    5/7/2025 12:00:00 AM | Google
  • ★★★★★ Barbara Murphy
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    5/4/2025 12:00:00 AM | Google
  • ★★★★★ Dannica Thomson
    Antonio the service advisor was very friendly and helpful. My experience at Tracy Volkswagen has only been positive. | Read Full Review
    5/2/2025 12:00:00 AM | Google
  • ★★★★★ Harpreet Singh
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    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Divon Pleasant
    Antonio the service advisor was extremely nice and attentive to our experience. Great customer service skills. | Read Full Review
    5/1/2025 12:00:00 AM | Google
  • ★★★★★ Nancy Shoaito
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    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Oliver Ortiz
    Highly recommended! Always taking care of my VW’s. Service staff Antonio is always updating me with the progress of my repairs. Thank you so much!?????????? | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Jose D Banaria
    Great response at the dealership. | Read Full Review
    4/30/2025 12:00:00 AM | Google
  • ★★★★★ Alehandra Bustos (Alehandritaa)
    The customer service here was amazing. I did the complimentary service for 10k miles and was helped shaf and Antonio. When we got here I realized my babies blanket was wet and it was freezing out. They literally offered their own sweaters and blankets to help keep him warm. They were so amazing and sweet and I highly recommend! | Read Full Review
    4/23/2025 12:00:00 AM | Google
  • ★★★★★ mo khan
    Great customer service Service was very good and on time | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Nicholas Meeks
    The worst service department I have ever dealt with. We dropped our car off Thursday night for a Friday morning appointment. At the end of Friday, no call to tell us about diagnosis, no update what so ever. Call on Saturday and leave a voicemail. Find out later that they are closed on a Saturday. So I wait until Monday at noon and | Read Full Review
    4/21/2025 12:00:00 AM | Google
  • ★★★★★ Tony Whitesel
    Wonderful service department. | Read Full Review
    4/20/2025 12:00:00 AM | Google
  • ★★★★★ Nedra Millwood
    I was very please with the service I received at the service department at VW Tracy. The service guys were great. I have been bring my car here for over 5 years and have never had any complaints about the servicing of my VW car. Thank you Service Department. | Read Full Review
    4/19/2025 12:00:00 AM | Google
  • ★★★★★ Alyssa Loyd
    My mom bought a car here less than 6 months ago and has already needed to replace tires and the rotors had huge scratches in them, they also said it needed an ACC alignment. Less than a month after bringing it home it was burning oil and was in need of an oil change. We tried calling several times and they said there's nothing they c | Read Full Review
    4/17/2025 12:00:00 AM | Google
  • ★★★★★ Leland North
    They are great that got me in and out for a 5 hour service in 3 and half hours | Read Full Review
    4/12/2025 12:00:00 AM | Google
  • ★★★★★ Frank Whalen
    From the time I first went in to look at and test drive my 2024 Jetta through the purchase process they were very attentive to my needs. Recently I had a problem with the voice activation system and the service department was also very attentive and understanding and took care of my Jetta quickly and efficiently. The only reason I | Read Full Review
    4/4/2025 12:00:00 AM | Google
  • ★★★★★ Adrianna Leeann
    Antonio in the service department was extremely kind and helpful with my visit. He went above and beyond to make sure I got the best service possible. Incredibly thankful for him and Tracy Volkswagen | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Cinderella Bernard
    | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Jamiee Boyan
    Great experience! Service staff is exceptional, and I was especially impressed by Antonio Vera. While I was waiting in line I overheard him dealing with what I could tell was an irate customer on the other end of the line and I was so impressed with how patient, kind and understanding he was with the person even though he had told h | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Ashar Khaliq
    Only have had a couple of experiences with Tracy VW service, and unfotunately they have been negative. Had routine maintenance schedule with an appointment, promised 90 minutes took over 3 hours. I left a voicemail to try to give them another shot on Saturday morning.... no call back. Sent an email to the service manager, got a ca | Read Full Review
    4/2/2025 12:00:00 AM | Google
  • ★★★★★ Alberto Alvarado
    Horrible customer service can’t get in contact with them leave messages with no answer this is the worse dealer ship I have dealt with | Read Full Review
    3/31/2025 12:00:00 AM | Google
  • ★★★★★ cindy sosa
    I am pleased with the service I received when my Tiguan needed scheduled maintenance. Antonio in the service department is a rock star as he handles the service desk too. | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Paulo munaro sr
    Very happy that Antonio did took us in since we where traveling down to California | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Joy Remollino
    I’ve always loved going to this place, good customer service, comfortable waiting area and because I would not bring my VW car elsewhere but to a VW dealership ( even for oil change.) Today though was unusually slow; Oil change with appointment took about 2 hours! They probably were working Skeleton force. I miss the times when the | Read Full Review
    3/30/2025 12:00:00 AM | Google
  • ★★★★★ Angel
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    3/29/2025 12:00:00 AM | Google
  • ★★★★★ Kipp Peppel
    Excellent experience. Very efficient and knowledgeable staff. Will be back! | Read Full Review
    3/25/2025 12:00:00 AM | Google
  • ★★★★★ Alex Tercero
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    3/19/2025 12:00:00 AM | Google
  • ★★★★★ Edward Severns
    I bought a maintenance package for my vehicle and I was not sure at the time if I was taking a rish or wasting my money. Tracy VW has priven to me that I was smart getting the maintenance coverage providing me with several required mileage services. Their service department is outstanding! Very easy to work with and labor works are a | Read Full Review
    3/18/2025 12:00:00 AM | Google
  • ★★★★★ Ken Archambault
    Well, the service was good. The people are nice. I think they actually care about the customer and so far my car is excellent. Very happy. | Read Full Review
    3/14/2025 12:00:00 AM | Google
  • ★★★★★ Christopher Steenburgh
    Great experience with a fast and easy process. Ray and Marco were able to accommodate everything we were looking for in our Atlas with an affordable price. Also, the lifetime power train warranty is unbeatable. | Read Full Review
    3/12/2025 12:00:00 AM | Google
  • ★★★★★ Puja Pathak
    Amazing service, had brake pads and rotors replaced on my Volkswagen Passat, and the entire process was smooth and professional. | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ Melanie Jones
    Customer Service is first and foremost with their Service Dept. Appointment scheduled, service performed all in a timely manner. All questions answered and I was on my way back home. Nice to have the waiting area while my car was having a routine maintenance check. See you in a few thousand miles or next year. | Read Full Review
    3/9/2025 12:00:00 AM | Google
  • ★★★★★ JESSE MORENO (JESSDOGG916)
    Price of the car awsome!! Service is miserable to work with they have had my family car for 3 weeks and I still don't have it back.. let alone took them 2 and a half weeks to do a diagnostic.. paid for a 3 thousand dollar warranty that they are currently trying to get out of.. don't waste your tax money here | Read Full Review
    3/6/2025 12:00:00 AM | Google
  • ★★★★★ Gerardo Mendez
    No vayan a este lugar te venden carros dañados que a los ocho meses empiezan a fallar y te dan garantías que no cumplen en componerte la parte entonces de qué se trata es una burla total.. No se los recomiendo este Dealer !!! | Read Full Review
    2/21/2025 12:00:00 AM | Google
  • ★★★★★ Mary Mckenzie
    Purchased a car and the salesmen tried to slip in thousands of dollars of extras that I did not need!! $2,000 for car locator, thousands for services. I still paid over $600 for their anti-theft device which they bought for themselves because their cars were being stolen, but I have low risk for my car to be stolen. They didn't tel | Read Full Review
    2/16/2025 12:00:00 AM | Google
  • ★★★★★ Arley Rhiannon
    Great customer service! | Read Full Review
    2/15/2025 12:00:00 AM | Google
  • ★★★★★ Rolesh Singh
    I am absolutely disgusted by my experience with Tracy VW. This place is nothing short of a scam, and I feel completely swindled. The entire transaction was a trap from the beginning setup by the two sales representatives Shams and Ray. They lured me in with false promises and dishonest tactics, only to deceive us once we paid a depos | Read Full Review
    2/13/2025 12:00:00 AM | Google
  • ★★★★★ Marlyn Diaz
    I took my vehicle with a persistent problem with the entertainment unit, Shaff took care of the problem, he was able to order a new unit and got me scheduled for the installation of it a few days after. Thank you | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Debby Blete
    Personable, knowlegable staff make for a pleasant experience, whether it be servicing, purchasing or just a question! | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Nickie Abramson
    I dropped my car off on Friday 1/31 for a 80k mile service. After the inspection I was told that it needed significant repairs - repair/replace front bushings, front brakes, both of which require an alignment after the service - my total bill was over 3k. The service employee was nice and made several excuses on why it was taking s | Read Full Review
    2/8/2025 12:00:00 AM | Google
  • ★★★★★ Robert Contreras
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    2/6/2025 12:00:00 AM | Google
  • ★★★★★ marisol berumen
    my family left a car over 3 months and still no parts or resolution from agency on next step. good luck if your car needs any repairs. we are juggling with the cars we have waiting on a resolution | Read Full Review
    2/4/2025 12:00:00 AM | Google
  • ★★★★★ John Farias
    The People Were Great They Had Coffee For You And 100 Of Movie Thanks | Read Full Review
    2/2/2025 12:00:00 AM | Google
  • ★★★★★ Roy Makelim
    I bought a used Honda from this dealership and was told if it had any issues such as oil leaks any parts breaking and an oil change and said if a couple days in we notice a problem then they’d fix it no charge. First off when we got the car finally it was left with basically no gas okay whatever didn’t discuss it but you’d think it w | Read Full Review
    2/1/2025 12:00:00 AM | Google
  • ★★★★★ Lisa Dim
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    1/27/2025 12:00:00 AM | Google
  • ★★★★★ Javier Avila
    Exelente trato,eficiente y profesional | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ jose Guz
    They have a good service | Read Full Review
    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Willie K. Kelly Jr.
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    1/22/2025 12:00:00 AM | Google
  • ★★★★★ Tone Stradamus
    Awesome people! | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Ernie Lafever
    Great service | Read Full Review
    1/21/2025 12:00:00 AM | Google
  • ★★★★★ Murali Nanduri
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    1/19/2025 12:00:00 AM | Google
  • ★★★★★ Maria becerra
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    1/15/2025 12:00:00 AM | Google
  • ★★★★★ Dan Mckenzie
    Great people, professional and helpful. | Read Full Review
    1/14/2025 12:00:00 AM | Google
  • ★★★★★ Ben Theiss
    Great service. Friendly! | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Amado Colunga
    | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ Delphine Smith
    They were able yo help me get my car serviced. Thanks!! | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ leoJ B.
    Provided Uber for shuttle service, app kept me informed about my car’s service status. Easy in and out when bringing my car in. | Read Full Review
    12/30/2024 12:00:00 AM | Google
  • ★★★★★ May Chan
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    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Andrew De Luca
    Very helpful and service team waited on Christmas Eve till I was able to return in order to collect my car! | Read Full Review
    12/26/2024 12:00:00 AM | Google
  • ★★★★★ Josh Knight
    Cool and chill place. Got my service done quick. Thanks. | Read Full Review
    12/22/2024 12:00:00 AM | Google
  • ★★★★★ Adolfo Placido
    | Read Full Review
    12/20/2024 12:00:00 AM | Google
  • ★★★★★ Aranxta Gomez
    I honestly love the service that is provided here at Tracy Volkswagen. I am well received and taken care of. They ensure your vehicle is in great hands! | Read Full Review
    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Rozeena Lal
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    12/18/2024 12:00:00 AM | Google
  • ★★★★★ Leng Xiong
    Josephine was awesome! | Read Full Review
    12/16/2024 12:00:00 AM | Google
  • ★★★★★ BOSS “BOSSK”
    Had an awesome experience with Tracy Volkswagens Internet Department ! I have been searching for a preowned Altima SR for a few weeks now ! Salesman even went above and beyond to compare their vehicle with competitors within a 200 mi Radius! Appreciate you guys ! Thanks again ! Enjoying my new (to me) 2024 Nissan Altima | Read Full Review
    12/15/2024 12:00:00 AM | Google
  • ★★★★★ rex nicolas
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    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Richard Bilovsky
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    12/13/2024 12:00:00 AM | Google
  • ★★★★★ Janelle Chavarria
    | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Randy Meyer
    Trying to purchase a car with these people is just brutal. They nickel and dime you with unnecessary add on and extended warranties. Stay away! | Read Full Review
    12/11/2024 12:00:00 AM | Google
  • ★★★★★ Karol Z
    Bought the new ID.Buzz at a reasonable price. Was in and out in about 2 hours with a test drive. All the staff members were very friendly and accommodating. Thanks for the smooth car buying experience! | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ James Salins
    Appointment not recorded, however accommodated my visit for oil change. Prompt communication via sms and call. Minus two stars because of: Appointment not recorded and 3% charge for payment by credit card. | Read Full Review
    12/9/2024 12:00:00 AM | Google
  • ★★★★★ Robert Farrow
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    12/8/2024 12:00:00 AM | Google
  • ★★★★★ vignesh swaminathan
    Amazing staff and outstanding service. Would highly recommend Tracy Volkswagen service | Read Full Review
    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Roger T
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    12/4/2024 12:00:00 AM | Google
  • ★★★★★ Beth Tackaberry
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    11/25/2024 12:00:00 AM | Google
  • ★★★★★ Ricky Sims
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    11/23/2024 12:00:00 AM | Google
  • ★★★★★ Sarah Saldana
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    11/22/2024 12:00:00 AM | Google
  • ★★★★★ Luis Recinos
    We bought a Nissan from VW of Tracy. We are very happy with their service and professionalism. We will recommend them for anyone looking to purchase a vehicle used or new. Special thanks to sales team Alijah Gandall And Mike Buffington. | Read Full Review
    11/16/2024 12:00:00 AM | Google
  • ★★★★★ Janeth Dominguez
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    11/15/2024 12:00:00 AM | Google
  • ★★★★★ Anthony Lowe
    I went to Tracy Volkswagen at 9:45 for my 20k mile service, including an oil change. Even though I was slightly over the 20k limit, they initially told me it would still be covered under my 2-year plan. After an hour of waiting, they changed their stance, saying I’d be charged $160, plus a 3% card fee. Since I didn’t have cash, I dec | Read Full Review
    11/14/2024 12:00:00 AM | Google
  • ★★★★★ Katie Daily
    I had the most amazing experience. Roberto helped me out so much any questions I had he was there for me! Everyone was actually so nice and helpful. I would recommend you go to Tracy Volkswagen if you need any work done on your VW! | Read Full Review
    11/13/2024 12:00:00 AM | Google
  • ★★★★★ justin denio
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    11/12/2024 12:00:00 AM | Google
  • ★★★★★ Pulido Areli
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    11/11/2024 12:00:00 AM | Google
  • ★★★★★ S. D.
    UPDATE NOV 10, 2024 I received a call, around midday, from my salesperson Marco to check on the vehicle status and wanted to know if there was any concerns or questions that I may have regarding the vehicle and the overall purchase. I think that this was a very nice gesture and in keeping with excellent customer service. Marco is | Read Full Review
    11/10/2024 12:00:00 AM | Google
  • ★★★★★ S. D.
    This is a review for the sales department. I contacted the dealership to inquire about current availability and lease options. My initial contact was with Marco and he turned out to be a gem to work with. He assisted me with picking out a vehicle that matched my needs and made sure my comfort zone for the financials was met at the | Read Full Review
    11/9/2024 12:00:00 AM | Google
  • ★★★★★ allan santiago
    Tracy VW’s customer service was phenomenal! | Read Full Review
    11/5/2024 12:00:00 AM | Google
  • ★★★★★ Dyln A
    | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ Keith Kelly
    Aramis in the service department is Awesome! He promised and Over delivered repairing my car and having it finished 2 days earlier than we discussed. | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ US MARINE TRUCKING
    It sad to see a big dealership losing customers and getting bad reviews cos of one unprofessional sales men. I called on 2024 BMW X7 yesterday 3 times and was ready to buy it cash and he keep saying couple minutes but never got back to me. The car been sitting there for 2 months and now since I called them the sales men start acting | Read Full Review
    11/3/2024 12:00:00 AM | Google
  • ★★★★★ ashley von aspern
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    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Yisel Cisneros-Rumbo
    What to start with.. after MONTHS of car shopping, multiple dealerships, I finally was able to find a dealer who values their customers! The team was very kind and transparent with their prices from the beginning! They took everything I said into consideration when making offers. With this economy and car market rates, I HIGHLY sugge | Read Full Review
    10/29/2024 12:00:00 AM | Google
  • ★★★★★ Elisha Dorsey
    | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Rufino Cisneros
    Experiencia impecable. Trabajaron conmigo para darme lo que yo buscaba. Del agente, a financiero, al manager todos hicieron mi experiencia la mejor posiblemente. Si necesitas ayuda para encontrar a un equipo que les importe sus clientes y no solo por el negocio, este es tu lugar! Merecen más de 5 estrellas! Jamás pensé posible ser du | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Isaiah R
    They helped my wife get a brand new car with a deal of a life time! They were very generous & considerate! Customer Highly Satisfied! | Read Full Review
    10/26/2024 12:00:00 AM | Google
  • ★★★★★ Tim Anthony T A
    Tracy Volkswagen is a GREAT Place to do Business! We started our VW Atlas Cross Sport purchase with Alijah Gandall on line and with a quick followup phone call. When we arrived at the dealership, we were quickly greeted. We quickly completed some paperwork with Alijah. Steve Reyes from the management team quickly finalized the dea | Read Full Review
    10/25/2024 12:00:00 AM | Google
  • ★★★★★ Marsha Marsha
    We had problems with our Volkswagen Atlas and we were able to bring our car in same day and have then take a look at it. The customer service was great! A guy named Aramis helped us through the whole process, he was very patient and helpful I would definitely recommend going to Tracy Volkswagen. Thanks again Aramis!! | Read Full Review
    10/19/2024 12:00:00 AM | Google
  • ★★★★★ Tim Anthony T A
    Tracy Volkswagen is a GREAT Business! We started our purchase with Alijah Gandall on line and a quick followup phone call. When we arrived at the dealership, we were quickly greeted. We quickly completed some paperwork with Alijah. Steve from the management team quickly finalized the deal! No long drawn out back and forth. We told | Read Full Review
    10/15/2024 12:00:00 AM | Google
  • ★★★★★ Tim Anthony T A
    Tracy Volkswagen is a GREAT Business! We started our purchase with Alijah on line and a quick followup phone call. When we arrived at the dealership, we were quickly greeted. We quickly completed some paperwork with Alijah. Steve from the management team quickly finalized the deal! No long drawn out back and forth. We told him wha | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Starla Miles
    Love this dealer ship was approved for sunbit account right away got all of my services in one day | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Arturo Castro
    | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ Alisha-Angel Patrick
    Took longer than expected for my service, the service rep and technician were very kind and let me know. | Read Full Review
    10/14/2024 12:00:00 AM | Google
  • ★★★★★ kamal kishorre
    Very bad experience with manager though other employees seem to be courteous. Won’t recommend doing business here until the current manager is fired | Read Full Review
    10/12/2024 12:00:00 AM | Google
  • ★★★★★ andy Silva
    Terrible Service and No Accountability I wish I could give this dealership zero stars. I brought my car in for a repair that they assured me would be taken care of quickly. Not only did they fail to fix the issue, but they also made excuses and gave me the runaround for weeks. Every time I called for an update, they had a new excuse | Read Full Review
    10/7/2024 12:00:00 AM | Google
  • ★★★★★ NJ Account
    Great service, got us in and out quickly! | Read Full Review
    10/5/2024 12:00:00 AM | Google
  • ★★★★★ Marc A
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    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Arne Lund
    | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ RODOLFO PARTIDA
    Recently I purchased a new vehicle from the Volkswagen Tracy location, I was originally there to get my current car serviced. I inquired about the trade in price for my current vehicle, they assigned me a sales rep which explained the trade in value for a new vehicle. They showed me the total price of the trade in and the monthly pay | Read Full Review
    10/4/2024 12:00:00 AM | Google
  • ★★★★★ Vixen “Bambi” Hernandez
    Had a few recalls for my car & really needed to take it in. Held off for literally almost a year because of how bad of anxiety i have. Finally took it in, & wish i had done so sooner because the team here is so friendly & nice & personable & made it so easy for me. It was so much better than expected, I wish i could remember the peop | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Daniel Perez
    Recently brought my car in for an issue with the infotainment system. The problem was not resolved but that isn’t the reason for the one star review. During the service someone stole my pen that I had in my car. It wasn’t expensive or any just like 2 dollars but that fact they took it was upsetting. | Read Full Review
    10/1/2024 12:00:00 AM | Google
  • ★★★★★ Ivette Mendieta
    Very professional, customer service excellent | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ Esther Tobar
    I'm so disappointed. At first I was very happy with my purchase from them back 2021. I got suckered into all the warranties. They sweet talked me and made it sound like I'm covered. I was promised a loaner vehicle if mine were ever to need servicing. Well guess what my vehicle breaks down and I'm without. They said they will absolute | Read Full Review
    9/29/2024 12:00:00 AM | Google
  • ★★★★★ DBG FPV
    Amazing time buying my truck here last year but when I came for an oil change I had to wait for 3 hours because they had to outsource the oil for my diesel truck (they should’ve done this ahead of time as I had an appointment) as well as leaving greasy handprints all over the front. But for a free oil change included in my trucks pur | Read Full Review
    9/28/2024 12:00:00 AM | Google
  • ★★★★★ Leo Martinez
    Great service! The only place I’ll take my Volkswagon to. Ask for Donavin and he’ll take care of you. | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ George Okoro
    | Read Full Review
    9/26/2024 12:00:00 AM | Google
  • ★★★★★ Kalana Maki
    Did not end up buying a car here but have to recommend Shams for his funny personality and Geno for working with me to get the car right. When you're coming in for a car I would recommend talking with your bank first, as well as a salesperson online about what the out the door price will be as they do treat their cars with ceramic co | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Juanita Gipaya
    I enjoyed my auto purchase with the customer rep "aaliyah" at tracy Volkswagen. He was professional, respectful and patient. I really liked his honesty about my vehicle. He was very nice to work with. | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Terry Johnson
    The one issue I have is, I replaced the cabin and engine air filters the day before my service and was told I may need to replace soon. Must not have really looked at them | Read Full Review
    9/25/2024 12:00:00 AM | Google
  • ★★★★★ Karol Nevarez
    Aramis at the service desk is the best, he took the time to analyze my concerns with my vehicle and advice on the best avenue. He didn’t rush or guess, made me feel like he truly cared. I’m happy he is back with Tracy VW. | Read Full Review
    9/21/2024 12:00:00 AM | Google
  • ★★★★★ Jaswinder Sahni
    If you are a Valley-CAN applicant and want to buy a car from here with the rebate, do not come here. We talked to Mario, who was actually a nice guy and took all of our information and paperwork from us. Mario said that they will put this vehicle on hold for us until they get the check from Valley-CAN. But I never recieved a call. I | Read Full Review
    9/20/2024 12:00:00 AM | Google
  • ★★★★★ shahnawaz ali saiyed
    | Read Full Review
    9/19/2024 12:00:00 AM | Google
  • ★★★★★ kandy holmes/johnson
    They work with you, take care of your needs, very pleasant ! | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ Alina Lorigan
    Today was my first time at this Volkswagen location and the service advisor Donavin Harris-Gomez had made the process easy and efficient along with having my car seen in a timely manner. I highly recommend Donavin for anyone who is in need for car service. | Read Full Review
    9/17/2024 12:00:00 AM | Google
  • ★★★★★ J G
    Bottom of Volkswagen through a non-Volkswagen dealer. Started having warranty issues with the car that fill Waterford’s would not even though was purchased for them. Contacted the service department at Tracy Volkswagen And was greeted with the most friendliest customer staff every time I’ve called. Super helpful and knowledgeable abo | Read Full Review
    9/16/2024 12:00:00 AM | Google
  • ★★★★★ Heather Medeiros
    | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Michael Phillips
    Prior to going to the dealership, I started working on a deal over text messaging with a sales rep. We went back and forth with numbers and eventually settled on an agreed price. Prior to going in I read the previous reviews of the dealership and will admit I went into the dealership with my guard up. Many of the reviews mentioned de | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Antonio Jaime
    Good staff helped me out, chams helped me out with purchase | Read Full Review
    9/12/2024 12:00:00 AM | Google
  • ★★★★★ Katie Daily
    They are polite and really helpful. I would recommend you go to Tracy Volkswagen if you need any work done on your VW! | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ David Caspillo
    Even if I were buying a GMC, I would buy my truck from Tracy Volkswagen. They have a great service dept. | Read Full Review
    9/10/2024 12:00:00 AM | Google
  • ★★★★★ Joy Remollino
    | Read Full Review
    9/9/2024 12:00:00 AM | Google
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